Hearth Record

Small Hands Large Hearts LLC

A child day center in Williamsburg, Virginia 23188

103 Indigo Terrace, Williamsburg, Virginia 23188. (757) 218-4035.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 16 deficiencies in 5 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 inspections on record, the latest on Sep 16, 2026.

16 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

16 deficiencies in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 2, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jun 29, 2026: inspection3 deficiencies
  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. On the outdoor playground area, the wooden barrier were cracked in multiple areas.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-530-A-1

    “At least one staff in each classroom or area where children are present shall have current certification in cardiopulmonary resuscitation (CPR). Staff #2 was alone with a group of three children in the Infant room. Staff #2 did not have current certification in cardiopulmonary resuscitation during the inspection.”

    Rule 8VAC20-780-530-A-1.

  • 8VAC20-780-530-A-2

    “At least one staff in each classroom or area where children are present shall have current certification in first aid. Staff #2 was alone with a group of three children in the Infant room. Staff #2 did not have current certification in first aid during the inspection.”

    Rule 8VAC20-780-530-A-2.

Apr 13, 2026: inspection4 deficiencies
  • 8VAC20-780-40-M

    “The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The list located in the kitchen area was not dated, was not kept confidential, and did not include Child #3, who has documented allergy.”

    Rule 8VAC20-780-40-M.

  • No child shall be allowed to drink or eat while walking around.

    “On April 13, 2026, there were three children observed eating and drinking while walking around during breakfast at the center.”

    Rule 8VAC20-780-560-M.

  • 8VAC20-780-60-A-8

    “A written care plan is required for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child #3, who has been enrolled for one month, has a diagnosed food allergy and did not have a written care plan in their file.”

    Rule 8VAC20-780-60-A-8.

  • For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “At approximately 9:36 a.m. on April 13, 2026, there were 7 children present in the Room 1, but only 5 were documented on the daily attendance.”

    Rule 8VAC20-780-80-A.

Jan 22, 2026: inspection1 deficiency
  • The center shall obtain documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position, and orientation and training as required.

    “Staff#1 and Staff#2 did not have documentation in the file to demonstrate experience required.”

    Rule 8VAC20-780-70.

Dec 29, 2025: inspection3 deficiencies
  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “On December 24, 2025, Child#1 (age four years old) left the center without the staff knowledge for approximately 20 minutes. Child#1 traveled approximately 0.2 miles on the roadway before being found by unknown person and transported to local business where child was reunited with caregiver. Staff #1 left Child #1 unattended to take a restroom break. Upon returning, Staff #1 discovered that Child #1?s whereabouts were unknown and that the entrance door was opened.”

    Rule 8VAC20-780-340-A.

  • Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “On December 24, 2025, Child#1 (age four years old) was without actual sight and sound supervision of staff for approximately 20 minutes when the child left the center and was found unaccompanied alongside the roadway approximately 0.2 miles from the center. The child was transported by an unknown person to a local business until local agency representative arrival.”

    Rule 8VAC20-780-340-F.

  • The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

    “The center’s Child Safety and Supervision Policy states that children must always be supervised and that no child shall ever be left alone. On December 24, 2025, the center failed to follow its own policy when Staff #1 left Child #1 unattended to take a restroom break. Upon returning, Staff #1 discovered that Child #1?s whereabouts were unknown and that the entrance door was opened.”

    Rule 8VAC20-780-40-E.

Oct 30, 2025: inspection5 deficiencies
  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. A bottle of stain remover with warning labels, ?Keep out of reach of children,? was unlocked in the cabinet under the sink in the front bathroom.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-380-A

    “Centers shall have a posted daily schedule that shows opportunities for outdoor time, sleep/rest, meals/snacks and small/large motor activities. The daily schedule was not posted in the center.”

    Rule 8VAC20-780-380-A.

  • 8VAC20-780-440-I

    “Cribs shall be placed where cords from blinds or curtains are not within reach of infants or toddlers. Two cribs in the infant room were against a wall with access to blinds and camera cords.”

    Rule 8VAC20-780-440-I.

  • 8VAC20-780-550-C

    “The center shall post emergency evacuation and shelter-in-place procedures or maps in a location conspicuous to staff and children. Emergency procedures and/or maps were not posted.”

    Rule 8VAC20-780-550-C.

  • 8VAC20-780-550-I

    “The center shall post the following numbers in a visible place at each telephone: 911 or local number for the police, fire and emergency medical services and the number for the regional poison control center. Emergency phone numbers were not posted.”

    Rule 8VAC20-780-550-I.

All 7 visits on record
Visits on record
DateVisitWhat the record says
Sep 16, 2026InspectionNo violations cited
Jun 29, 2026Inspection3 violations cited
Apr 13, 2026InspectionNo violations cited
Apr 13, 2026Inspection4 violations cited
Jan 22, 2026Inspection1 violation cited
Dec 29, 2025Inspection3 violations cited
Oct 30, 2025Inspection5 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 2, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 30 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 37 child care providers in James City County, the middle value for violations cited in the last three years was 9; this one had 16.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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