Hearth Record

Williamsburg-James City County Community Action Agency, Inc-Norg

A child day center in Williamsburg, Virginia 23188

7311 Richmond Road, Williamsburg, Virginia 23188. (757) 229-9332.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 9 deficiencies in 4 months of the last 36. Last cited Dec 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 inspections on record, the latest on Apr 20, 2026.

9 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

9 deficiencies in 4 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 2, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Dec 2, 2025: inspection1 deficiency
  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. In room #525 a can of disinfectant spray was stored in an unlocked cabinet in the bathroom and eye glass cleaner was stored in an unlocked cabinet in the classroom. Both containers had warning labels ?Keep out of reach of children? and were unlocked stored out of reach of children.”

    Rule 8VAC20-780-280-B.

Mar 11, 2025: inspection3 deficiencies
  • 8VAC20-780-550-I

    “The center did not post a document containing all required information to be kept in the vehicle when transporting children. The center did not ensure to have a document with required phone numbers to include 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center.”

    Rule 8VAC20-780-550-I.

  • 8VAC20-780-550-K

    “The center did not prepare a document containing all required information to be kept in the vehicle when transporting children. The center did not ensure to have a document for potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. This document must be kept in vehicles that centers use to transport children to and from the center.”

    Rule 8VAC20-780-550-K.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s serious and minor injuries. The record shall include all required information. The injury records that were reviewed were missing documentation on how parent was notified, any future action to prevent recurrence of the injury, and a second signature from a staff member or a parent.”

    Rule 8VAC20-780-550-P.

Sep 25, 2024: inspection2 deficiencies
  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Staff #2 completed the course two months late.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-560-G

    “When food is brought from home the food container must be clearly dated and labeled in a way that identifies the owner. Child #6 was eating snack from home and did not have their food container labeled or dated.”

    Rule 8VAC20-780-560-G.

Apr 23, 2024: inspection3 deficiencies
  • Based on observation and staff interviews, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.

    “Evidence: Child #6 has a food sensitivity, (mushrooms) and it was not listed on the children’s food allergies, sensitivities, and dietary restrictions list in the classroom where Child #6 was observed. Center staff and documentation confirmed the food sensitivity for Child #6.”

    Rule 8VAC20-780-40-M.

  • Based on observation and staff interviews, the licensee did not ensure, medication, except for those prescriptions designated otherwise by written physician’s order, including refrigerated medication and staff’s personal medication, shall be kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In room #525 there were 5 medications stored in a backpack on a top shelf inside a unlocked cabinet. These medications were not stored in a locked place.”

    Rule 8VAC20-780-510-L.

  • Based on documentation review and provider interview the licensee did not ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: There were 16 children observed in the classroom and Staff #3 confirmed there was not an attendance sheet that marked the arrival of children as it occurred.”

    Rule 8VAC20-780-80-A.

Sep 13, 2023: inspection2 deficiencies
  • Based on record review and staff interviews, the licensee did not ensure that each staff member shall submit documentation of a negative tuberculosis screening and the documentation shall have been completed within the last 30 calendar days of the date of employment and be signed by a physician, physician’s designee, or an official of the local health department.

    “Evidence: Staff #3?s date of hire was 8-19-22 and there was not documentation available to review that a TB screenings/ test had been conducted.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-A

    “Based on a record review and staff interviews, the licensee did not ensure that staff have completed the Virginia Department of Education-sponsored orientation course within 90 calendar days of employment . Evidence: Staff #4?s date of hire was 2-23-23 and there was not documentation available to review of completing the required Virginia Department of Education-sponsored orientation.”

    Rule 8VAC20-780-240-A.

Oct 4, 2022: inspection2 deficiencies
  • Based on observation and staff interviews, the licensee did not ensure the license shall be posted in a place conspicuous to the public.

    “Evidence: The Child Day license was not posted. Center staff #1 confirmed they did not have it available to post.”

    Rule 22.1-289.011-F.

  • Based on observation and staff interviews, the licensee did not ensure to post findings of the most recent inspection of the facility in a conspicuous place on the licensed premises.

    “Evidence: The most recent inspection dated 1-8-2022 were not posted in a conspicuous place. Center staff #1 confirmed they did not have the inspection results available to post.”

    Rule 8VAC20-820-120-E-2.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Apr 20, 2026InspectionNo violations cited
Dec 2, 2025Inspection1 violation cited
Mar 11, 2025Inspection3 violations cited
Sep 25, 2024Inspection2 violations cited
Apr 23, 2024Inspection3 violations cited
Sep 13, 2023Inspection2 violations cited
Feb 15, 2023InspectionNo violations cited
Oct 4, 2022Inspection2 violations cited
Jan 18, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 24, 2027.
  • Ages: 3 years - 5 years 11 months.
  • Capacity: 39 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 37 child care providers in James City County, the middle value for violations cited in the last three years was 9; this one had 9.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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