Hearth Record

Creative Critters II, Inc.

A child day center in Williamsburg, Virginia 23188

3701 Rochambeau Road, Williamsburg, Virginia 23188. (757) 250-3486.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 4 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Sep 25, 2026.

15 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 4 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 10, 2026: inspection9 deficiencies
  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #5 has been employed for more than 19 months and there is not documentation of the results of a central registry check.”

    Rule 22.1-289.035-B-3.

  • 22.1-289.035-B-4

    “Repeat Violation The center is required to request background checks from any state in which the individual has resided in the preceding five years prior to employment. Staff #1, did not have documentation requesting a criminal records check from a different state prior. Staff #1 has been working for more than 3 weeks years.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-245-A

    “Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. Staff #3 obtained 14 hours of annual training.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-270-A

    The inspectors’ words, 144 words

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. The center did not ensure areas and equipment inside and outside, should be maintained in a clean, safe and operable condition for the following areas on the outdoor space. 1.Tthere protruding nails on the wooden fence surrounding an HVAC system and on the wooden picnic table. 2.There were gaps between the plastic mats for the outdoor bicycle path and the largest gap was up to approximately 8 inches and it created a tripping hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances must be in a locked place that prevents access by children. In room #1 2 containers of bleach and water were sitting on bookshelf and in room #5 in an unlocked closet on shelf, there were 2 containers of bleach and water and a container of toilet cleaner.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-330-E

    “Sandboxes with bottoms which prevent drainage shall be covered when not in use. There were 2 sandboxes observed on the playground that did not have covers.”

    Rule 8VAC20-780-330-E.

  • 8VAC20-780-40-I

    “The center shall develop written procedures for injury prevention. There was not an injury plan available for review.”

    Rule 8VAC20-780-40-I.

  • 8VAC20-780-510-E

    “The center’s procedures for administering medication shall include methods to prevent use of outdated medication and the centers procedure did not include this information.”

    Rule 8VAC20-780-510-E.

  • 8VAC20-780-570-E

    “Prepared infant formula shall be refrigerated, dated and labeled with the child’s name. There were 3 bottles observed without dates on them for Child #1.”

    Rule 8VAC20-780-570-E.

Aug 27, 2025: inspection2 deficiencies
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #5 did not have documentation of requesting a criminal history check from a one state.”

    Rule 22.1-289.035-B-4.

  • 22.1-289.057-A

    “(Repeat violation) The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Feb 26, 2025: inspection2 deficiencies
  • The center is required to have applicants for employment and employees undergo a background check every five years.

    “The most recent central registry check for #1licensee was overdue by 8 months.”

    Rule 22.1-289.035-A.

  • The program is required to submit to VDH and implement a plan to test potable water for lead.

    “The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Apr 9, 2024: inspection2 deficiencies
  • Based on observations and photographs, the center did not ensure all areas and equipment of the center inside and outside, shall be maintained in a clean, safe, and operable condition.

    The inspectors’ words, 215 words

    “Evidence: The following were observations at the center during the inspection: 1. In the CuddleBugs classroom, there were multiple areas of peeling paint on the walls. 2. In the Caterpillar 1 classroom, there were multiple areas of peeling paint on the walls. 3. In the Caterpillar 2 classroom, there were multiple areas of peeling paint on the walls, and a visible hole in the wall. 4. In the Caterpillar 2 classroom, there was one electrical outlet with a visible crack on the side and a yellow bin containing toys with two visible cracks on the sides with sharp points exposed. 5. In the Caterpillar 1 and 2 classrooms, there were multiple area rugs with curled corners and unsecured causing a tripping hazard. 6. In the Butterfly 1 and 2 classrooms, there were multiple areas of peeling paint on the walls. 7.. In the School Age classroom, there were multiple areas of peeling paint on the walls. 8. The outdoor sandbox wooden barrier log was loose and separate from the base causing a gap for a safety hazard. 9. There were multiple protruding nails on the wooden fence areas surrounding the air condition units on the outdoor playground area. 10. Photographs of the observations in the center’s classrooms and outdoor playground areas taken during the inspection.”

    Rule 8VAC20-780-270-A.

  • Based on observation and photograph, the center did not ensure all hazardous substances are kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. In the center’s School age classroom, there was observations of a unlocked cabinet containing a large bottle of sunscreen spray with the labels “keep out of reach of children” “warnings” and “flammable”. 2. Photograph of the hazardous substance found in the cabinet during the inspection.”

    Rule 8VAC20-780-280-B.

Oct 23, 2023: inspection1 deficiency
  • Based on review of documentation and interview, the center did not ensure to obtain an annual approval from the health department

    “Evidence: During the inspection, the last health inspection was dated 01/14/2022. Interview with staff confirmed the documentation available for review during the inspection.”

    Rule 8VAC20-780-260-B.

May 15, 2023: inspection3 deficiencies
  • Based on review of staff records and interview, the center did not ensure each staff submit documentation of a negative tuberculosis within the last 30 calendar days.

    “Evidence In Staff#2’s record (date of hire: 05/15/23), the tuberculosis documentation was dated05/09/22. Interview with staff confirmed the available documentation for review during the inspection.”

    Rule 8VAC20-780-160-A.

  • Based on observations, the center did not ensure all areas and equipment of the centers are maintained in a clean, safe, and operable condition.

    “Evidence:”

    Rule 8VAC20-780-270-A.

  • Based on observation, the center did not ensure staff sit with children during meal times.

    “Evidence: In Butterfly 1&2 classrooms, the children were observed eating lunch and the staff did not sit with children during meal times.”

    Rule 8VAC20-780-560-L.

Feb 22, 2023: inspection6 deficiencies
  • Based on interview, the center did not ensure at least one staff member on duty obtained instruction of daily health observation of children.

    “Evidence: Interview with staff confirmed there was no staff available during the inspection with daily health observation training for review.”

    Rule 8VAC20-780-245-L.

  • Based on observation, the center did not ensure to follow the staff to children ratio whenever children are in care.

    “Evidence: In the Caterpillar 2 classroom, the ratio was 2:15 with the youngest child being, Child#1 (23 months). Interview with staff confirmed the child age and staff to children ratio followed during the inspection.”

    Rule 8VAC20-780-350-B-2.

  • Based on review of staff records and interview, the center did not ensure a current certification in cardiopulmonary resuscitation (CPR) within 90 days.

    “Evidence: In Staff#1’s (date of hire: 8/17/22) and Staff#3’s (date of hire: 06/20/22) records, there was no current CPR certification found. Interview with staff confirmed the CPR certification was not available for review during the inspection.”

    Rule 8VAC20-780-530-A-1.

  • Based on review of staff record and interview, the center did not ensure all staff obtained current certification in first aid within 90 days.

    “Evidence: In Staff#1’s (date of hire: 8/17/22) and Staff#3’s (date of hire: 06/20/22) records, there was no current first aid certification found. Interview with staff confirmed the first aid certification was not available for review during the inspection.”

    Rule 8VAC20-780-530-A-2.

  • Based on observation and interview, the center did not ensure a menu for the current one week period.

    “Evidence: During the inspection, the menu posted did not include the current week dates. Interview with staff confirmed the missing dates on available menu during the inspection.”

    Rule 8VAC20-780-560-F.

  • Based on children record and interview, the center did not ensure to obtain each child enrolled contained all information.

    “Evidence: In Child#5’s record, the name, address, and phone number of two designated people was not found. Interview with staff confirmed there was no available information for emergency contacts during the inspection.”

    Rule 8VAC20-780-60-A.

Jun 27, 2022: inspection1 deficiency
  • Based on review of staff records and interview, the center did not ensure the Virginia Department of Education-sponsored orientation course completed within 90 calendar days of employment.

    “Evidence: In Staff#3’s record (date of hire 11/15/21), there was no documentation found for completion of the Virginia Department of Education-sponsored orientation. Interview with staff confirmed the course had not been completed by staff at this time.”

    Rule 8VAC20-780-240-A.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Sep 25, 2026InspectionNo violations cited
Mar 10, 2026Inspection9 violations cited
Aug 27, 2025Inspection2 violations cited
Feb 26, 2025Inspection2 violations cited
Oct 3, 2024Complaint inspectionNo violations cited
Oct 3, 2024InspectionNo violations cited
Apr 9, 2024Inspection2 violations cited
Oct 23, 2023Complaint inspectionNo violations cited
Oct 23, 2023Inspection1 violation cited
May 15, 2023Inspection3 violations cited
Feb 22, 2023Inspection6 violations cited
Jun 27, 2022Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 14, 2027.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 99 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 37 child care providers in James City County, the middle value for violations cited in the last three years was 9; this one had 15.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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