Smiling Faces Daycare
A child day center in Norfolk, Virginia 23502
5040-C East Princess Anne Road, Norfolk, Virginia 23502. (757) 918-1446.
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The short answer
- 34 deficiencies in the last three years
- May 152026 the latest visit on record
- 20 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
18 inspections on record, the latest on May 15, 2026.
34 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
34 deficiencies in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
May 15, 2026: subsidy health and safety inspection4 deficiencies
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8VAC20-780-130-A
“The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. There was no documentation to show that immunization reports were received before Child #2 attended the center.”
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8VAC20-780-140-A
“Each child shall have a physical examination by or under the direction of a physician: before the child’s attendance or within 30 days after the first day of attendance. There was no documentation in the record of Child #1 to show that a physical examination report was received within the required timeframe.”
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8VAC20-780-350-B-1
“The staff-to-children ratios are required whenever children are in care: birth up to 16 months- ratio 1:4 (staff:children). At the inspector’s arrival, Staff #1 was observed working alone with five infants for approximately nine minutes.”
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8VAC20-790-600-D-1
“All staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. The CPR certification for Staff #2 did not include an in-person competency, as required. The CPR certification for Staff #1 was not received within 90 days of employment and did not include an in-person competency, as required.”
Nov 21, 2025: inspection2 deficiencies
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8VAC20-780-150-B
“Each immunization report shall be signed by a physician, his designee, or an official of a local health department. The immunization report for Child #1 was not signed by a physician, his designee, or an official of a local health department, which is required.”
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8VAC20-780-560-F
“When centers choose to provide meals or snacks, the following shall apply: A menu listing foods to be served for meals and snacks during the current one-week period shall list any substituted food. On the day of the inspection, a food served for am snack was not listed on the menu, or listed as a substitute.”
Jul 29, 2025: inspection4 deficiencies
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22.1-289.011-F
“Repeat Violation The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted, which is required.”
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22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff #1 (employed for a month) was dated nineteen days after their first day of employment. The sworn statement for Staff #2 (employed for over a month) did not contain a date.”
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22.1-289.035-B-3
“Repeat Violation The center must request a search of the central registry prior to the employee’s first day of employment. The records for Staff #1 (employed for a month), Staff #2( employed for over a month), and Staff #3 did not have documentation that a central registry search was requested. All three staff were observed working on the day of the inspection.”
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8VAC20-780-160-A
“Each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis (TB) screening. The TB screening for Staff #1 (employed for one month) and Staff #2 (employed for over one month) show that the documentation was not submitted at the time of employment and prior to coming into contact with children, which is required.”
Apr 4, 2025: inspection8 deficiencies
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22.1-289.011-F
“Repeat Violation The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted, which is required.”
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22.1-289.035-B-3
“Repeat Violation The center must request a search of the central registry prior to the employee’s first day of employment. The records for Staff #1 and Staff #2 did not have documentation that a central registry search was requested. Both staff were observed working on the day of the inspection.”
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22.1-289.036-A
“The center must request repeat background checks every five years. The record for Staff #3 (owner and program director) did not have a five year repeat criminal history search, which is required.”
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8VAC20-780-400-C
“When time out is used as a behavior guidance technique it shall not be used with infants or toddlers. During the inspection, Staff #1 put a child, who is a toddler, in timeout for approximately three minutes.”
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8VAC20-780-440-B
“Cribs, cots, rest mats, and beds shall be identified for use by a specific child. On the day of the inspection, five cots reviewed did not identify which child uses each cot.”
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8VAC20-780-440-G
“Cribs shall be used for children under 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot or mat. There was one child in an infant room, over the age of 12 months, that has a crib designated for sleeping.”
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8VAC20-780-560-F
“Repeat Violation A menu listing foods to be served for meals and snacks during the current one-week period shall be dated. On the day of the inspection, a breakfast menu and a snack menu did not contain dates, which is required.”
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8VAC20-780-70
“Repeat Violation The required information shall be kept in each staff’s record. Documentation to demonstrate that the individual possesses the education and experience required by the job position. The record for Staff #2 (employed for one year) did not contain documentation of education and experience for their job position.”
Nov 20, 2024: complaint inspection6 deficiencies
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22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff #1 (employed for two weeks) was dated one day after their first day of employment.”
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22.1-289.035-B-2
“The center must obtain a completed national criminal background check prior to the employee’s first day of employment. The record for Staff #1 did not have a completed national criminal background check. The criminal background check for Staff #3 was completed four months after the employee’s first day of employment. Both staff members were observed working on the day of the inspection.”
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22.1-289.035-B-3
“The center must request a search of the central registry prior to the employee’s first day of employment. The record for Staff #1 (employed for two weeks) did not contain a central registry search request.”
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8VAC20-780-160-A
“The [tuberculosis] documentation shall have been completed within the last 30 calendar days of the date of employment. The tuberculosis (TB) results in the record of Staff #1 (employed for two weeks) show that the TB test was not completed within 30 calendar days of their date of employment.”
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8VAC20-780-350-C
“When children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group. On 10/29/24, one staff member was observed outside with 12 children. The youngest child in the group was 16 months, requiring the ratio to be 1:5. During an inspection on 11/20/24, the inspector observed one teacher alone for approximately six minutes, with six children. The youngest child in the group was seven months, requiring the ratio to be 1:4.”
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8VAC20-780-70
“All the required information shall be kept for each staff person. The record for Staff #1 did not contain documentation that two or more references as to character and reputation as well as competency were checked before employment. The documentation of references in the record of Staff #2 show that the staff member’s references were not checked before employment; the references were checked four months after their date of hire.”
Sep 5, 2024: inspection10 deficiencies
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22.1-289.011-F
“Based on observation the center did not ensure that the license and documents related to the terms of the license are posted in a conspicuous place on the licensed premises. Evidence: 1.The findings of the most recent inspection completed on 6/1/23 were not posted.”
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22.1-289.035-B-3
“Based on record review the center did not ensure to request for a central registry search prior to employment. Evidence: 1.The documentation reviewed showed that the central registry search for Staff #3 (hired after July 1st, 2024) was requested after employment. a. Staff #3 was observed working on the day of the inspection.”
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8VAC20-780-140-A
“Based on record review the center did not ensure that each child have a physical examination by or under the direction of a physician before the child’s attendance. Evidence: 1.The record for Child #1 was missing a physical examination by or under the direction of a physician. a.Child #1 has been in care for over two months.”
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8VAC20-780-160-A
“Based on record review the center did not ensure that Tuberculosis (TB) screening shall have been completed within the last 30 calendar days of the date of employment. Evidence: 1.The TB screening for Staff #3 was dated 7/28/24, which is past 30 calendar days of the date of employment.”
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8VAC20-780-530-A-1
“Based on record review and interview the center did not ensure that certification in cardiopulmonary resuscitation (CPR) shall include an in-person competency demonstration. Evidence: 1.The records for Staff #1, Staff #2, and Staff #3 did not have documentation that an in-person competency demonstration for CPR certification was completed. 2.Staff #1 (program director) confirmed that the CPR certification did not include an in-person competency demonstration.”
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8VAC20-780-530-A-2
“Based on record review the center did not ensure to have current certification in first aid. Evidence: 1.There was no documentation in the records of Staff #2 and Staff #3 to show that the staff members are first aid certified.”
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8VAC20-780-540-E
“Based on observation and interview the center did not ensure to have all the required emergency supplies. Evidence: 1.The radio and flashlight at the center did not contain batteries, and therefore were not operable. 2.Staff #1 (program director) confirmed that the radio and flashlight did not have batteries and there were none available in the center.”
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8VAC20-780-560-F
“Based on record review the center did not ensure that when meals or snacks are provided, all requirements are met. Evidence: 1.There was no menu available for review for the week of 9/2/24-9/6/24. 2.The lunch provided on the day of the inspection only had three of five nutritional requirements. There was no fruit or dairy included in the lunch provided to the children. a. The children were observed eating lunch during the inspection.”
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8VAC20-780-60-A
“Based on record review the center did not ensure that children’s records contain all the required information. Evidence: 1.The record for Child #2 did not contain a work phone number for one parent or a work phone number and name of the place of employment for the other parent.”
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8VAC20-780-80-A
“Based on record review and interview the center did not ensure to maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: 1.There were fourteen children in care upon the inspector’s arrival to the center; however, only 13 children were signed in. 2.Staff #2 confirmed that only 13 of 14 children were signed in at the time of the inspection.”
Jun 1, 2023: complaint inspection5 deficiencies
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Based on record review and interview, it was determined that the center did not ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence:
“1. Staff #4 (date of hire 03/02/2023) has a tuberculosis screening completed on 3/10/2023 which is outside of the required timeframe of submitting documentation of a negative TB screening at the time of employment or prior to coming into contact with children. 2. Staff #1 confirmed that Staff #4 did not have the TB screening completed in the required timeframe.”
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8VAC20-780-340-C
The inspectors’ words, 144 words
“Based on observation and interview, it was determined that the center did not ensure that during the stated hours of operation, there always shall be on the premises when one or more children are present one staff member who meets the qualifications of a program leader or program director and an immediately available staff member, volunteer or other employee who is at least 16 years of age, with direct means for communication between the two of them. Evidence: 1. Staff #2 arrived at the center at 6am and the only staff member present with 7 children. 2. The two additional staff members, Staff #3 and Staff #4 arrived at 8am. They arrived with Staff #2 being the only staff member with 7 children in care. 3. Staff #2 confirmed that they were the only staff member in the morning with 7 children in care.”
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8VAC20-780-500-A
“Based on observation and interview, it was determined that the center did not ensure that children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Evidence: 1. Prior to morning snack, the children were observed completing an activity and immediately had snack without appropriate handwashing. 2. Staff #2 confirmed that the children did not wash their hands prior to having their morning snack.”
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8VAC20-780-570-B
“Based on observation and interview, it was determined that the center did not ensure that bottle shall not be used while the child is in his designated sleeping location. Evidence: 1. Child #3 and Child #4 were observed in their designated sleeping location with bottles. 2. Staff #2, infant teacher, confirmed that both Child #3 and Child #4 had bottles in their designated sleeping location.”
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8VAC20-780-60-A
The inspectors’ words, 112 words
“Based on record review and interview, it was determined that the center did not ensure that they maintain and keep at the center a separate record for each child enrolled which shall contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. Evidence: 1. Child #1 (date of enrollment 5/09/2023) did not have two designated people’s contact information to call in case of an emergency if a parent cannot be reached 2. Child #2 (date of enrollment 4/27/23) Did not have the addresses of the two designated people to contact in case of an emergency if a parent cannot reached.”
Mar 20, 2023: inspection1 deficiency
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8VAC20-780-70
The inspectors’ words, 92 words
“Based on record review and interview, it was determined that the center did not ensure that for staff hired after March 1, 1996, documentation that two or more references as to character and reputation as well as competency were checked before employment. Evidence: 1. The record for Staff #2 (date of hire March 10, 2023) only had one reference check completed before employment when two or more references are required. 2. Staff #1, Director, confirmed that Staff #2 had one reference check completed when two or more references before employment are required.”
Dec 14, 2022: inspection2 deficiencies
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Based on record review and interview, the center did not ensure that each staff member shall submit documentation of a negative tuberculosis screening. Documentation of the screening shall be submitted at the time of employment and prior to coming into contact with children.
“Evidence: 1. The record for staff 1 (date of hire: 10/28/22) does not contain documentation of a negative tuberculosis screening. Staff 1 was working with children on the day of the inspection. 2. The center owner confirmed that the record for staff 1 is lacking documentation of a negative tuberculosis screening.”
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Based on record review and interview, the center did not ensure that staff records contain all the required information.
The inspectors’ words, 112 words
“Evidence: 1. The record for staff 1 (date of hire: 10/28/22) does not contain documentation that two or more references at to character and reputation as well as competency were checked before employment or documentation to demonstrate that she has received the orientation and training as required in 8VAC20-780-240 and 8VAC20-780-245. 2. Staff 2’s (date of hire: 4/28/22) job title is documented in the record as program leader. The record for staff 2 does not contain documentation to demonstrate that she possesses the education required for the job position of program leader. 3. The center owner confirmed that the records for staff 1 and staff 2 are missing the above required items.”
Oct 7, 2022: inspection4 deficiencies
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Based on record review and interview, the center did not ensure that the results of a national fingerprint search is received for each staff member before employment.
“Evidence: 1. The record for staff 1 (date of hire: 9/12/22) does not contain the results of a national fingerprint search. Staff 1 was working on the day of the inspection. 2. The center owner confirmed that the record for staff 1 is lacking the results of a national fingerprint search.”
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Based on record review and interview, the center did not ensure that a copy of the results of a criminal history record information check is obtained from any state in which the individual has resided in the preceding five years.
“Evidence: 1. Staff 1 (date of hire: 9/12/22) indicated on her employment application that she has resided in the state of Mississippi within the past five years. The record for staff 1 does not contain the results of a criminal history record information check from the state of Mississippi. Staff 1 was working on the day of the inspection. 2. The center owner confirmed that a criminal history record check for staff 1 was not requested from the state of Mississippi.”
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Based on record review and interview, the center did not ensure that children’s records contain all the required information.
“Evidence: 1. The records for child 1 (date of enrollment: 10/3/22) and child 2 (date of enrollment: 9/20/22) do not contain the work phone number and place of employment of each parent who has custody. 2. The center owner confirmed that the records for child 1 and child 2 are lacking the required employment information for the parents.”
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Based on record review and interview, the center did not ensure that staff records contain all the required information.
“Evidence: 1. The record for staff 1 (date of hire: 9/12/22) does not contain the name address and telephone number of a person to be notified in an emergency. 2. Staff 2’s (date of hire: 4/28/22) job title is documented in the record as program leader. The record for staff 2 does not contain documentation to demonstrate that she possesses the education required for the job position of program leader. 3. The center owner confirmed that the records for staff 1 and staff 2 are missing the above required items.”
Sep 21, 2022: complaint inspection12 deficiencies
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Based on record review and interview, the center did not ensure that the results of a national fingerprint search is received for each staff member before employment.
“Evidence: 1. The record for staff 1 (date of hire: 9/12/22) does not contain the results of a national fingerprint search. Staff 1 was working on the day of the inspection. 2. The center owner confirmed that the record for staff 1 is lacking the results of a national fingerprint search.”
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Based on record review and interview, the center did not ensure that a copy of the results of a criminal history record information check is obtained from any state in which the individual has resided in the preceding five years.
“Evidence: 1. Staff 1 (date of hire: 9/12/22) indicated on her employment application that she has resided in the state of Mississippi within the past five years. The record for staff 1 does not contain the results of a criminal history record information check from the state of Mississippi. Staff 1 was working on the day of the inspection. 2. The center owner confirmed that a criminal history record check for staff 1 was not requested from the state of Mississippi.”
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Based on record review and interview, the center did not ensure that an employee of a licensed registered child day program must not be employed until the agency has the person’s completed sworn statement or affirmation.
“Evidence: 1. The record for staff 1 (date of hire: 9/12/22) does not contain a completed sworn statement or affirmation. Staff 1 was working on the day of the inspection. 2. The center owner confirmed that the record for staff 1 is lacking a completed sworn statement or affirmation.”
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Based on interview, the center did not ensure that during the stated hours of operation, there shall always be on the premises when one or more children are present one staff member and an immediately available staff member with direct means for communication between the two of them.
“Evidence: 1. On 9/21/22, staff 2 was the only staff member present from the time the center opened at 6:00am until staff 3 arrived at 7:30am. Four children, between the ages of 5 months and 22 months, arrived at the center between the hours of 6:00am and 7:30am. 2. Staff 2 and staff 3 confirmed that there is regularly only 1 staff member present with one or more children in care for approximately one hour to one and a half hours when the center opens in the morning.”
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Based on record review and interview, the center did not ensure that in each grouping of children, at least one staff member who meets the qualifications of a program leader or program director shall be regularly present.
The inspectors’ words, 95 words
“Evidence: 1. On 9/21/22, staff 1 (date of hire: 9/12/22) was observed to be working alone in the toddler/two’s classroom with 4 children between the ages of 21 months and 2 years. Staff 1 is not program leader qualified. 2. Staff 1 stated that she had no previous experience in a child care setting prior to being hired at the center and had no college credits in a child-related field. 3. The center owner confirmed that staff 1 is not program leader qualified and is regularly scheduled to work alone in a classroom with children.”
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Based on observation, the center did not ensure that children under 10 years of age shall always be within actual sight and sound supervision of staff.
The inspectors’ words, 171 words
“Evidence: 1. During the inspection on 9/21/22, the licensing inspectors observed staff 2 place three infants in an enclosed play yard on the floor of the toddler/two’s classroom in the front of the center and walk back to the infant classroom in the back of the center where two other infants were located. There was no other staff providing actual sight supervision to the three infants in the play yard. The licensing inspectors observed one of the infants crawling on top of another infant in the play yard during this time. 2. The layout of the center prevented staff 2 from being able to provide actual sight supervision to the three infants in the play yard at the front of the center and the two infants in the infant area at the back of the center at the same time. Staff 2 was observed walking back and forth from the infant area to where the play yard was located in order to check on the three infants in the play yard.”
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Based on observation and interview, the center did not ensure that the staff-to-children ratio of 1:4 for birth up to 16 months is maintained.
“Evidence: 1. During the inspection on 9/21/22, the licensing inspectors observed 1 staff person caring for 5 infants in the infant room. The number and ages of the children require 2 staff to be present. 2. Staff 2 confirmed that she was the only staff person in the infant room with 5 children.”
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Based on interview, the center did not ensure that when an infant is placed in his crib, he shall be placed on his back.
“Evidence: 1. When asked by the licensing inspector about play spaces and ?tummy time? for infants, staff 2 stated that infants are sometimes placed in their crib for ?tummy time?. a. Staff 2 stated that the younger infants are not able to hold up their heads while on their stomach; therefore, they are placed in their crib on their stomach for ?tummy time? in order to keep them from hitting their face on the floor.”
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Based on observation and interview, the center did not ensure that staff shall provide awake infants not playing on the floor or ground a change in play space at least every 30 minutes or more often as determined by the individual infant’s needs.
The inspectors’ words, 135 words
“Evidence: 1. During the inspection on 9/21/22, the licensing inspectors observed 5 infants seated in infant bouncer seats from the time of the inspectors? arrival at the center at 9:10am until approximately 10:00am. 2. The licensing inspectors observed two of the infants to repeatedly try to turn and twist around in the bouncer seats after being in them for approximately 30 minutes. a. When questioned what staff do when an infant is trying to twist out of the bouncer seat, staff 2 stated that they ?just pull the seat belt tighter?. 3. The 5 infants were not taken out of the bouncer seats by staff until prompted to do so by the licensing inspectors. 4. Staff 2 stated that the infants are ?usually? in their bouncer seat or their crib ?for most of the day?.”
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Based on observation and interview, the center did not ensure enclosure in a small confined space or any space that the child cannot freely exit himself is forbidden.
“Evidence: 1. During the inspection on 9/21/22, the licensing inspectors observed two 2-year old children strapped in high chairs, with no toys or activity to engage in, from the time of the inspectors? arrival at 9:10 am until 9:25am. 2. Staff 1 stated she had put the two children in the high chairs at approximately 8:50am after they had already eaten breakfast at the children’s table. 3. The two children were not taken out of the high chairs until prompted to do so by the licensing inspector.”
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Based on record review and interview, the center did not ensure that staff records contain all the required information.
“Evidence: 1. The record for staff 1 (date of hire: 9/12/22) does not contain the following: job title; name, address and telephone number of a person to be notified in an emergency; documentation that two or more references as to character and reputation as well as competency were checked before employment; documentation to demonstrate that the individual possesses the education and experience required by the job position; and, documentation of orientation training. 2. The center owner confirmed that the record for staff 1 is lacking the above required information.”
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Based on a review of the daily attendance log and interview, the center did not ensure that a written record of daily attendance that documents the arrival and departure of each child in care as it occurs shall be maintained.
“Evidence: 1. On 9/21/22, there were 9 children in care at the center and only 6 children were signed in on the daily attendance log. 2. Staff 3 confirmed that only 6 of the 9 children in care were signed in at the time of their arrival on the attendance log.”
May 27, 2022: inspection18 deficiencies
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Based on record review and interview, the center did not ensure that the results of a national fingerprint search are received for each staff member before employment.
“Evidence: 1. The record for staff 1 (date of hire unknown) does not contain the results of a national fingerprint search. Staff 1 was working on the date of the inspection and stated she thinks she began employment at the center on or around 5/6/22. 2. The center owner confirmed that the record for staff 1 is lacking documentation of the results of a national fingerprint search.”
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Based on record review and interview, the center did not ensure that a copy of the results of a criminal history record information check and a search of the child abuse and neglect registry or equivalent registry is obtained from any state in which the individual has resided in the preceding five years.
“Evidence: 1. Staff 2 has a hire date of 5/14/22. Staff 1 indicated on her sworn statement or affirmation that she has resided in the state of Georgia within the past five years. The results of a central registry search from the state of Georgia was not available for staff 2. 2. The center owner confirmed that the central registry search for staff 2 from the state of Georgia has not been requested.”
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Based on record review and interview, the center did not ensure that an employee of a licensed registered child day program must not be employed until the agency has the person’s completed sworn statement or affirmation.
“Evidence: 1. The record for staff 1 (date of hire unknown) does not contain a sworn statement or affirmation. Staff 1 was working on the date of the inspection and stated she thinks she began employment at the center on or around 5/6/22. 2. The center owner confirmed that the record for staff 1 is lacking a sworn statement or affirmation.”
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Based on record review and interview, the center did not ensure that the results of a central registry finding are received within 30 days of employment.
“Evidence: 1. The record for staff 1 (date of hire unknown) does not contain the results of a central registry finding. Staff 1 was working on the date of the inspection and stated she thinks she began employment at the center on or around 5/6/22. 2. The center owner confirmed that the record for staff 1 is lacking documentation of a central registry finding.”
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Based on record review and interview, the center did not ensure that documentation that each child has received the immunizations required by the State Board of Health are obtained before the child can attend the center.
“Evidence: 1. The records for child 2 (date of enrollment unknown) and child 6 (date of enrollment unknown) do not contain documentation of immunizations. Both children were in care on the day of the inspection. 2. The center owner confirmed that the records for child 2 and child 6 are lacking documentation of immunizations.”
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Based on record review and interview, the center did not ensure that each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within 30 days after the first day of attendance.
“Evidence: 1. The records for child 2 (date of enrollment unknown), child 3 (date of enrollment unknown) and child 6 (date of enrollment unknown) do not contain documentation of a physical examination. 2. The center owner confirmed that the records for child 2, child 3 and child 6 are lacking documentation of a physical examination.”
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Based on record review and interview, the center did not ensure that each staff member shall submit documentation of a negative tuberculosis screening.
“Evidence: 1. The record for staff 2 (date of hire: 5/14/22) does not contain documentation of a negative tuberculosis screening. 2. The center owner confirmed that the record for staff 2 is lacking documentation of a negative tuberculosis screening.”
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Based on observation and interview, the center did not ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff.
“Evidence: 1. During the inspection on 5/27/22, inspectors observed staff 3 (infant teacher) take an infant into the restroom and close the door to change that child’s diaper, leaving the other 4 infants in her care without sight and sound supervision. 2. Staff 3 confirmed that she took one of the infants into the restroom to change her diaper and closed the door, leaving the other 4 infants in her care without sight and sound supervision.”
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Based on observation and interview, the center did not ensure that the staff-to-children ratio of 1:4 for birth up to 16 months is maintained.
“Evidence: 1. During the inspection on 5/27/22, the inspectors observed 1 staff person caring for 5 infants in the infant room. The number and ages of the children required 2 staff to be present. 2. Staff 3 confirmed that she was the only staff person in the infant room with 5 children.”
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Based on observation and interview, the center did not ensure enclosure in a small confined space or any space that the child cannot freely exit himself is forbidden.
The inspectors’ words, 131 words
“Evidence: 1. During the inspection on 5/27/22, the inspectors observed child 4 (age 23 months), child 5 (age 20 months) and child 7 (age 17 months) strapped in their high chairs from the time of inspectors’ arrival at 12:45pm until 1:20pm. 2. Staff 1 and staff 2 stated child 4, child 5 and child 7 had been in the high chairs since 11:45am and that they kept them in the high chairs because they would not lay down at nap time and would run around the center and wake the other children who were napping. a. Child 4, child 5 and child 7 were not taken out of the high chairs until the licensing inspectors asked staff 1 and 2 why the children were still confined to the their high chairs.”
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Based on record review and interview, the center did not ensure cribs shall be identified for use by a specific child.
“Evidence: 1. In the infant room, there were 3 infants who were placed in cribs identified for use by other children. 2. In the infant room, 1 infant did not have a crib identified for use by that child. 3. Staff 3 confirmed that the infants were not placed in the correct cribs and that one infant did not have a crib identified for use.”
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Based on observation and interview, the center did not ensure that cots and mats used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges.
“Evidence: 1. Three of the children did not have bottom covers during the designated rest period. 2. Staff confirmed that not all of the children in care have the required bottom covers during nap time.”
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Based on observation and interview, the center did not ensure that medication shall be labeled with the child’s name.
“Evidence: 1. There was a bottle of children’s Tylenol in the center that was not labeled with the child’s name. 2. Staff confirmed that the medication was not labeled with the child’s name and could not state who the medication belonged to.”
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Based on observation and interview, the center did not ensure that medication shall be kept in a locked place using a safe locking method that prevents access by children.
“Evidence: 1. There was a bottle of children’s Tylenol, a bottle of over-the-counter liquid allergy medication and a Flonase spray in an unlocked cubby in the preschool classroom and was assessible to the children in care. 2. Staff 3 confirmed that the medication was not in a locked place and was assessible to children in care.”
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Based on observation and interview, the center did not ensure that if diaper ointment or cream is used that they shall be inaccessible to children.
“Evidence: 1. There was a container of diaper cream on an open shelf under the changing table in the bathroom that was accessible to children in care. 2. Staff 3 confirmed that the diaper cream was accessible to children.”
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Based on observation and interview, the center did not ensure that bottle fed infants who cannot hold their own bottles shall be held when fed and that bottles shall not be propped.
“Evidence: 1. There were 3 infants in infant carrier seats drinking from bottles that were propped up with blankets, creating a choking hazard. 2. Staff 3 confirmed that the infants were being fed bottles by propping the bottles with blankets.”
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Based on record review and interview, the center did not ensure that children’s records contain all the required information.
The inspectors’ words, 102 words
“Evidence: 1. The records for child 1, child 2, child 3, child 4 and child 5 do not contain the first dates of attendance. 2. The record for child 3 does not contain the address for one of the two designated people to call in an emergency if a parent cannot be reached. 3. There is no record for child 6 available for review. 3. The center owner confirmed that the records for child 1, child 2, child 3, child 4 and child 5 are lacking the above missing information and that there is no record available for review for child 6.”
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Based on record review and interview, the center did not ensure that staff records contain all the required information.
The inspectors’ words, 101 words
“Evidence: 1. The record for staff 1 does not contain a date of employment; a name, address and telephone number of a person to be notified in an emergency; or, documentation that two or more references as to character and reputation as well a competency were checked before employment. 2. The record for staff 2 (date of hire: 5/14/22) does not contain documentation that two or more references as to character and reputation as well a competency were checked before employment. 3. The center director confirmed that the records for staff 1 and staff 2 are lacking the above missing information.”
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 15, 2026 | Subsidy health and safety inspection | 4 violations cited |
| Jan 8, 2026 | Inspection | No violations cited |
| Nov 21, 2025 | Subsidy health and safety inspection | No violations cited |
| Nov 21, 2025 | Inspection | 2 violations cited |
| Jul 29, 2025 | Inspection | 4 violations cited |
| Apr 4, 2025 | Subsidy health and safety inspection | No violations cited |
| Apr 4, 2025 | Inspection | 8 violations cited |
| Nov 20, 2024 | Complaint inspection | 6 violations cited |
| Sep 5, 2024 | Subsidy health and safety inspection | No violations cited |
| Sep 5, 2024 | Inspection | 10 violations cited |
| Jun 1, 2023 | Complaint inspection | 5 violations cited |
| Mar 20, 2023 | Inspection | 1 violation cited |
| Dec 14, 2022 | Inspection | 2 violations cited |
| Oct 7, 2022 | Subsidy health and safety inspection | No violations cited |
| Oct 7, 2022 | Inspection | 4 violations cited |
| Sep 21, 2022 | Complaint inspection | 12 violations cited |
| May 27, 2022 | Inspection | 18 violations cited |
| May 27, 2022 | Subsidy health and safety inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Apr 12, 2027.
- A current subsidy provider.
- Ages: 1 month - 5 years 11 months.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 3 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 34.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Smiling Faces Daycare This child care provider | 34 |
| St. Peters Episcopal Church | Not given |
| THE YMCA OF SOUTH HAMPTON ROADS-INGLESIDE ELEMENTARY | 20 |
| Norfolk Montessori Academy | 13 |
| All About Children | 17 |
| Blue Ribbon Results Academy | 28 |
| All About Children Learning Center | 23 |
| Valerie Knight | 10 |
| Jewel Jones | 29 |
| The Academy of Learning | 10 |
| Mini Miracles Learning Center 2 Inc. | 10 |
| Portia Burston | 11 |
| Tia’s Precious Love Childcare Center | 24 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.