Hearth Record

Jewel Jones

A family day home in Norfolk, Virginia 23502

1232 Pascal Place, Norfolk, Virginia 23502. (757) 724-1689.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 29 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on Jul 24, 2026.

29 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

29 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.

29 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Jul 24, 2026: subsidy health and safety inspection3 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. On the day of the inspection, the most recent inspection was not posted, as required.”

    Rule 22.1-289.011-F.

  • 8VAC20-800-180-A

    “The provider shall obtain for each adult household member a current Report of Tuberculosis (TB) Screening form every two years. There was no documentation to show that an adult household member had a TB screening every two years, as required.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-940-A

    “Temperature shall be maintained at or below 40?F in refrigerator compartments. The temperature reading for the refrigerator in the child care room was 46?F.”

    Rule 8VAC20-800-940-A.

Jan 6, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-800-830-B

    “Shelter-in-place procedures shall be practiced a minimum of twice per year. Two shelter-in-place drills were not practiced in 2025, as required.”

    Rule 8VAC20-800-830-B.

  • 8VAC20-800-920

    “When meals or snacks are provided by the family day home, the menu for the current one-week period shall: list any substituted food. On the day of the inspection, the children in care were observed eating a substituted morning snack; however, the substitute was not listed on the menu, which is required.”

    Rule 8VAC20-800-920.

  • 8VAC20-800-960-G

    “Bottles shall not be heated in a microwave oven. On the day of the inspection, Caregiver #1 was observed heating an infant’s bottle in the microwave.”

    Rule 8VAC20-800-960-G.

Jul 10, 2025: inspection5 deficiencies
  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. The record for Child #1 (enrolled for over a month) did not contain documentation of a physical examination.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-110-B

    “Each report shall be signed by a licensed physician, the physician’s designee, or an official of a local health department. The immunization reports for Child #2, Child #3, and Child #4 did not contain a signature by a licensed physician, the physician’s designee, or an official of a local health department., which is required.”

    Rule 8VAC20-800-110-B.

  • 8VAC20-800-120-B

    “Assistants’ records shall contain the following: verification of age. The record for Caregiver #1 (employed for two months) did not contain verification of age, which is required.”

    Rule 8VAC20-800-120-B.

  • 8VAC20-800-60-B

    “Repeat Violation A child’s record shall contain all the required information. The records for Child #1 (enrolled for one month) did not contain all the required information.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-880

    “When family day homes provide meals or snacks, the following shall apply: Family day homes shall follow the most recent, age-appropriate nutritional requirements of a recognized authority such as the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). The lunch served on the day of the inspection did not meet all nutritional requirements. The lunch did not have a vegetable.”

    Rule 8VAC20-800-880.

Feb 4, 2025: inspection3 deficiencies
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

  • 8VAC20-800-350-E

    “Repeat Violation Hot water at taps available to children shall be maintained within a range of 105?F to 120?F. The hot water tap in a bathroom that children use had a temperature reading of 134?F.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-830-A

    “Repeat Violation The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There was no documentation to show that evacuation procedures were practiced in August 2024.”

    Rule 8VAC20-800-830-A.

Aug 13, 2024: inspection9 deficiencies
  • 22.1-289.011-F

    “Based on observation the provider did not ensure that the license and documents related to the terms of the license are posted in a conspicuous place on the premise of the family day home. Evidence: 1.The family day home’s most current license was not posted. 2.The findings of the most recent inspection completed on 12/5/23 were not posted.”

    Rule 22.1-289.011-F.

  • 8VAC20-800-100-A

    “Based on record review the provider did not ensure to obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1.The record for Child #3 (enrolled for over one year) did not contain documentation of a physical examination.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-1000

    “Based on observation the provider did not ensure that the vehicle used for transportation meets the safety standards set by the Virginia Department of Motor Vehicles. Evidence: 1.The van used for transportation of children at the family day home had inspection stickers dated 8/2023, which means that the stickers were expired.”

    Rule 8VAC20-800-1000.

  • 8VAC20-800-200-A

    “Based on record review the provider did not ensure to orient the assistant by the end of their first week of assuming job responsibilities. Evidence: 1.The documentation for orientation displayed that Caregiver #2 did not complete the required orientation until eight months after the end of their first week of assuming job responsibilities.”

    Rule 8VAC20-800-200-A.

  • 8VAC20-800-280

    “Repeat Violation Based on observation the provider did not ensure that potentially poisonous substances are stored in areas inaccessible to children. Evidence: 1. There were three bottles of laundry detergent and one bottle of bleach with a manufacturer’s label that stated ?Keep Out of Reach of Children? in an area accessible to children.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-350-E

    “Based on observation the provider did not ensure that hot water taps available to children are maintained within a range of 105?F to 120?F. Evidence: 1.The hot water tap in a bathroom that children use had a temperature reading of 123?F. a. The children in care used this bathroom to wash their hands during the inspection.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-60-B

    The inspectors’ words, 103 words

    “Based on record review the provider did not ensure that each child’s record contain all required information. Evidence: 1.The record for Child #1 did not contain names of persons other than the custodial parents who are authorized to pick up the child or the name and address of previously attended child day care and school. 2. The record for Child #2 did not contain the work address for one parent’s place of employment, the policy number of the child’s medical insurance, the address for one of the required emergency contacts, or the name and address of previously attended child day care and school.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    “Based on record review the provider did not ensure that before the child’s first day of attendance, parents are provided, in writing, all required information. Evidence: 1.The records for Child #1, Child #2 and Child #3 did not contain the parents? written acknowledgement of the receipt of the required information for parents.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-830-A

    “Based on record review the provider did not ensure that emergency evacuation procedures are practiced monthly with all caregivers and children in care during all shifts that children are in care. Evidence: 1.There was no documentation to demonstrate that emergency evacuation drills were practiced during the months of December 2023-July 2024.”

    Rule 8VAC20-800-830-A.

Dec 5, 2023: inspection6 deficiencies
  • 8VAC20-770-40-D-1-b

    “Repeat violation Based on record review and interviews, it was determined that the provider did not ensure that an employee of a licensed or registered family day home complete a sworn statement prior to the first day of employment. Evidence: 1. The record for Assistant #1 (date of hire 3/13/2023) did not have documentation of a sworn statement. 2. The provider confirmed documentation of the sworn statement was not in the staff member’s record.”

    Rule 8VAC20-770-40-D-1-b.

  • 8VAC20-800-280

    “Based on observation and interview, it was determined that the provider did not ensure that potentially poisonous substances, materials and supplies such as cleaning agents, disinfectants, deodorizers, plant care chemicals and pesticides be stored away in areas inaccessible to children. Evidence: 1. There was a can of roach pesticide spray laying on the deck in the backyard. 2. The provider confirmed the can of spray was on the deck.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-350-E

    “Based on observation, it was determined the provider did not ensure that hot water at taps available to children were maintained within a range of 105?F to 120?F. Evidence: The hot water tap in the bathroom used by children measured 130 degrees on a thermometer.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-890

    “Based on observation and interviews, it was determined that the provider did not ensure that when food is brought from home the container will be clearly labeled in a way that identifies the owner. Evidence: 1.There was a can of Enfamil in a cubby that was not labeled with the name of the child. 2.Staff #2 confirmed the can was not labeled.”

    Rule 8VAC20-800-890.

  • 8VAC20-800-90-C

    “Based on observation and interview, it was determined that the provider did not ensure that documentation of additional immunizations shall be obtained once every six months for children under the age of two years. Evidence: The last documentation of immunization updates in the record for child #1 (DOB 2/2/2022) was dated 3/15/2023.”

    Rule 8VAC20-800-90-C.

  • 8VAC20-800-920

    “Based on observation and interview, it was determined that the provider did not ensure that the menu for the current one-week period was dated. Evidence: The menu posted on the parent board did not contain a date.”

    Rule 8VAC20-800-920.

Oct 30, 2023: inspection4 deficiencies
  • 22.1-289.011-F

    “Based on observation and interview, it was determined the provider failed to post required documents Evidence: 1. The most recent violation notice was not posted in the family day home. 2. The provider confirmed that the most recent violation was not posted.”

    Rule 22.1-289.011-F.

  • 8VAC20-770-40-D-1-b

    “Based on record review and interviews, it was determined that the provider did not ensure that an employee of a licensed or registered family day home complete a sworn statement prior to the first day of employment. Evidence: 1. The record for Assistant #1 (date of hire 3/13/2023) did not have documentation of a sworn statement. 2. The provider confirmed documentation of the sworn statement was not in the staff members record.”

    Rule 8VAC20-770-40-D-1-b.

  • 8VAC20-800-120-B

    “Based on record review and interviews, it was determined the provider did not ensure that the record for assistants and substitutes contained all of the required information. Evidence: 1.The record for assistant #1 did not contain the name address and telephone number of a person to be notified in an emergency. 2.The provider confirmed the record for assistant #1 did not contain this information.”

    Rule 8VAC20-800-120-B.

  • 8VAC20-800-830-C

    “Based on review of the documentation and interview, it was determined the provider did not ensure that documentation is maintained of all emergency drills with the required information. Evidence: 1. The provider did not have documentation of emergency drills for July, August or September 2023. 2. The provider verified that the drills conducted for July, August and September were not documented.”

    Rule 8VAC20-800-830-C.

Nov 10, 2022: inspection4 deficiencies
  • 22.1-289.036-A

    “Based on a record review the licensee did not ensure all required background checks were complete. Evidence: The licensee did not have documentation of a repeat central registry check for Household/Caregiver #1 and #2’s. Both checks expired on 01/25/2022.”

    Rule 22.1-289.036-A.

  • 8VAC20-800-240-A

    “Based on observation the licensee did not ensure all areas of the home, inside and outside were maintained in a safe condition. Evidence: 1. The swing set in the backyard was not stable. One of the supports was not secured. 2. The wooden play set had a missing bolt that attached the slide to the structure.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-290

    “Based on observation the licensee did not ensure all sharp objects were inaccessible to children. Evidence: There was a hatchet laying in the grass in the backyard where the children play.”

    Rule 8VAC20-800-290.

  • 8VAC20-800-320-G

    “Based on observation and record review the license did not have documentation of an annual chimney/fireplace inspection. Evidence: The licensee did not have documentation of an inspection for the home’s fireplace.”

    Rule 8VAC20-800-320-G.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Jul 24, 2026Subsidy health and safety inspection3 violations cited
Jan 6, 2026Subsidy health and safety inspection3 violations cited
Jul 10, 2025Subsidy health and safety inspectionNo violations cited
Jul 10, 2025Inspection5 violations cited
Feb 4, 2025Subsidy health and safety inspectionNo violations cited
Feb 4, 2025Inspection3 violations cited
Aug 13, 2024Inspection9 violations cited
Dec 5, 2023Subsidy health and safety inspectionNo violations cited
Dec 5, 2023Inspection6 violations cited
Oct 30, 2023Subsidy health and safety inspectionNo violations cited
Oct 30, 2023Inspection4 violations cited
Nov 10, 2022Subsidy health and safety inspectionNo violations cited
Nov 10, 2022Inspection4 violations cited
Feb 22, 2022Subsidy health and safety inspectionNo violations cited
Feb 22, 2022InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Jan 4, 2028.
  • A current subsidy provider.
  • Ages: Birth - 12 years.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 29.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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