Hearth Record

Valerie Knight

A family day home in Norfolk, Virginia 23502

823 Briar Hill Road, Norfolk, Virginia 23502. (757) 305-3488.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 10 deficiencies in 3 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 inspections on record, the latest on Sep 18, 2026.

10 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

10 deficiencies in 3 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 18, 2026: inspection2 deficiencies
  • 8VAC20-800-210-A

    “Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. The record for caregiver #1 and caregiver #2 did not contain documentation of at least sixteen hours of annual training for the year 2025.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-60-A

    “The provider shall maintain an up-to-date record at the family day home for each enrolled child. The following required information was not documented in the children’s records. The record for child #1 information regarding liability insurance and topical skin products. The record for child #2 did not contain provisions of the family day home’s emergency preparedness and response plan. The record for child #3 did not contain information regarding topical skin products.”

    Rule 8VAC20-800-60-A.

Sep 8, 2025: inspection1 deficiency
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

Mar 27, 2024: inspection7 deficiencies
  • 8VAC20-800-180-A

    The inspectors’ words, 91 words

    “Based on record review and interview, it was determined the provider did not ensure that subsequent tuberculosis screening for caregivers and household members shall be obtain in accordance with the requirements in 8VAC20-800-170, every two years from the date of the first screening or more frequently as recommended by a physician or the local health department. Evidence: 1.The TB screening dated 9/17/21 had expired for caregiver #1 and caregiver #2. An updated TB screening was required as of 9/22/23. 2.Caregiver #1 confirmed an updated TB screening was not in the record.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-210-A

    “Based on record review and interviews, it was determined the provider did not ensure that in addition to satisfactory completion of first aid and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Evidence: 1.The records for caregiver #1 and caregiver #2 did not contain the required 16 hours of training for 2023. 2.Caregiver #1 confirmed the training documentation was not in the records.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-240-A

    The inspectors’ words, 112 words

    “Based on observation and interviews, it was determined the provider did not ensure that areas and furnishings of the family day home, inside and outside, shall be maintained in a safe, and operable condition. Unsafe conditions include, but are not limited to cracks, bending or warping, rusting, or breakage of any equipment; head entrapment hazards; and protruding nails, bolts, or other components that could entangle or could snag skin. Evidence: 1.There was a vinyl fence next to the outdoor play equipment. The bottom of the fence had broken, cracked and jagged edges. These jagged edges were accessible to children and could snag or scratch skin. 2.The provider confirmed the edges were broken.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-60-A

    “REPEAT VIOLATION Based on record review, it was determined the provider did not ensure that an up-to-date record was maintained at the family day home for each enrolled child. Evidence: 1.The record for child #2 did contain parent work phone numbers. 2.The record for child #4 did not contain parent work phone numbers, medical insurance policy number, and emergency contact address.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-80-C

    “Based on record review and interview, it was determined the provider did not ensure that children’s records contained documentation of the method the provider used to verify the child’s age and identity. Evidence: 1.The record for child #4 did not contain documentation that the provider viewed proof of age and identity. 2.The provider confirmed the documentation was not in the record.”

    Rule 8VAC20-800-80-C.

  • 8VAC20-800-830-D

    “Based on record review and interviews, it was determined the provider did not ensure that records of emergency evacuation and shelter-in-place drills were maintained for one year. Evidence: 1.The emergency drill log contained documentation for emergency drills completed in January, February, and March 2024. There was no documentation of emergency drills completed for the prior 12 months. 2.The owner confirmed there was no documentation of 2023 emergency drills available for review.”

    Rule 8VAC20-800-830-D.

  • 8VAC20-800-890

    “REPEAT VIOLATION Based on observation and interviews, it was determined the provider did not ensure that when food is brought from home the container will be clearly labeled in a way that identifies the owner. Evidence: 1.There was a sippy cup in the refrigerator that had no name on it to identify who the cup belonged to. 2.The provider confirmed there was no name on the sippy cup.”

    Rule 8VAC20-800-890.

Oct 17, 2023: inspection3 deficiencies
  • 22.1-289.035-A

    “Based on record review and interview, it was determined the facility did not ensure that all applicants for employment, employees, applicants to serve as volunteers, and volunteers shall undergo a background check prior to employment or beginning to serve as a volunteer and every five years thereafter. Evidence: 1.The provider did not have documentation of a repeat criminal history check for Household/Caregiver #1 and #2’. Both criminal history checks expired on 04/19/2023.”

    Rule 22.1-289.035-A.

  • 8VAC20-800-140-D

    “Based on record review and interviews, it was determined the provider did not ensure that the substitute provider records and signs the time of arrivals and departures on each day that the substitute works. Evidence: 1. There was no record for the time of arrival of substitute #3. This substitute was providing care on the date of the inspection, 2. Provider #1 confirmed there was no record of the arrival of the substitute provider.”

    Rule 8VAC20-800-140-D.

  • 8VAC20-800-890

    “Based on observation and interviews, it was determined that the provider did not ensure that when food is brought from home the container will be clearly labeled in a way that identifies the owner. Evidence: 1. There was a bottle of formula in the freezer that had no label identifying the owner. 2. The provider confirmed there was no name on the bottle.”

    Rule 8VAC20-800-890.

Aug 29, 2022: inspection2 deficiencies
  • Based on observation, it was determined that the provider did not ensure that hot water at taps available to children shall be maintained within a range of 105?F to 120?F.

    “Evidence: 1. The temperature of the hot water in the bathroom used by the children to wash their hands was 125.4. 2. Caregiver #1 confirmed that the water at taps available to children was not maintained within a range of 105?F to 120?F.”

    Rule 8VAC20-800-350-E.

  • Based on a review of five child records, it was determined that the provider did not ensure that an up-to-date record is maintained at the family day home for each enrolled child.

    “Evidence: 1. The record for child #2 did not indicate whether or not the child previously attended childcare previously. 2. The record for child #3 did not contain a second emergency contact. 3. The record for child #4 did not contain a second emergency contact and did not indicate whether or not the child previously attended childcare previously. 4. Caregiver #1 confirmed the records listed above did not contain all of the required information.”

    Rule 8VAC20-800-60-A.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Sep 18, 2026Inspection2 violations cited
Mar 24, 2026InspectionNo violations cited
Sep 8, 2025Inspection1 violation cited
Mar 21, 2025InspectionNo violations cited
Aug 30, 2024InspectionNo violations cited
Mar 27, 2024Inspection7 violations cited
Oct 17, 2023Inspection3 violations cited
Aug 29, 2022Inspection2 violations cited
Feb 28, 2022InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Sep 23, 2027.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 9 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 10.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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