Hearth Record

All About Children

A child day center in Norfolk, Virginia 23502

931 GlenRock Road, Norfolk, Virginia 23502. (757) 819-8795.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 5 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on May 6, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

May 6, 2026: inspection4 deficiencies
  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “In the Rugrats class there was peeling drywall, chipped paint, peeling cove base, peeling contact paper, and missing floor tiles.”

    Rule 8VAC20-780-270-A.

  • Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    “In the Lil Rascals and Sesame Street classrooms there were children standing on and playing on and near cots that were spread out for nap. Three children fell and were not seen by their teachers because they had their back turned to assist other children. In the Rugrats class children were roughhousing, hitting one another, pulling on each other’s covers while their teacher had their back turned to the classroom to assist a child in the restroom.”

    Rule 8VAC20-780-340-F.

  • When children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group.

    “There were 18 children the youngest being 19 months old being supervised by 2 staff members in the Rugrats classroom. A 5 to 1 child to staff ratio was required.”

    Rule 8VAC20-780-350-C.

  • A nonabsorbent surface for diapering shall be used.

    “The diaper changing pad was torn.”

    Rule 8VAC20-780-500-B.

Nov 21, 2025: inspection1 deficiency
  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “The window in one of the classrooms had a broken pane of glass that had been taped over. There was rotting wood on three of the exterior windows, two areas of the exterior wall inside of the playground that were broken, three tricycles in disrepair. a broken tile at the entrance of one of the classrooms, peeling and missing cove base, and peeling paint.”

    Rule 8VAC20-780-270-A.

Jun 3, 2025: inspection4 deficiencies
  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Two bikes on the playground did not have pedals on the metal bars. One bike had exposed rust and the plastic seat was broken. The see-saw/rocker had exposed rust. Along the perimeter there is a 2-3” wide dip between the concrete and poured in place surfacing that creates a potential trip hazard.”

    Rule 8VAC20-780-270-A.

  • Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    “The cabinet in the Pooh and Friends class had multiple chemicals in the unlocked cabinet below the changing table.”

    Rule 8VAC20-780-280-B.

  • The center is to maintain the staff to child ratio for birth to 16 months of 1:4.

    “There was one staff member with 5 infants.”

    Rule 8VAC20-780-350-B-1.

  • Prepared infant formula shall be refrigerated, dated and labeled with the child’s name.

    “There was a prepared bottle in the infant room that was not dated.”

    Rule 8VAC20-780-570-E.

Dec 10, 2024: subsidy health and safety inspection2 deficiencies
  • All staff should have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care.

    “Staff #2-5 did not have current CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • All staff should have current certification in first aid appropriate to the ages of children in care.

    “Staff #2-5 did not have current first aid certification.”

    Rule 8VAC20-790-600-D-2.

Dec 10, 2024: inspection2 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 4/15/2024, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • A nonabsorbent surface for diapering or changing shall be used.

    “The nonabsorbent cover of the changing pad was torn, the foam cushion was exposed and therefore was not covered to prevent potential absorption of bodily fluids.”

    Rule 8VAC20-780-500-B.

Apr 15, 2024: inspection4 deficiencies
  • 22.1-289.035-A

    “Based on record review and interview it was determined that the center did not ensure each employee completes repeat background checks every five years. Evidence: 1. The records for staff #1, #2, #3, and #4 did not contain documentation of repeat criminal background checks. 2. The documentation available was dated 11/29/18, 11/20/18, 11/27/18, and 11/27/18 respectively. 3. Staff confirmed that they had not performed repeat background checks.”

    Rule 22.1-289.035-A.

  • 8VAC20-780-160-C

    “Based on record review and interview it was determined that center did not ensure that staff obtain follow up tuberculosis screenings at least every two years. Evidence: 1. The record for staff #3 did not contain documentation of repeat tuberculosis. 2. The documentation available was dated 4/30/21. 3. Staff confirmed that they had not performed repeat tuberculosis screenings.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-270-A

    The inspectors’ words, 128 words

    “Based on observation and interview it was determined the center did not ensure that all areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. In the Pooh and Friends classroom there was peeling paint on the window sills and one approximately 2’x2.5’ inner glass window pane with a crack spanning the length of the window leaving an exposed sharp glass edge accessible by the children in care. 2.There was splintered plywood on the front of the sink, rust on the boys bathroom partition, and stained, sagging ceiling tiles, wet blankets and buckets catching water in the Sesame Street classroom. 3. Outside on the playground there was a tricycle with no pedals and exposed rust on the rocker.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based on observation it was determined that the center did not ensure that hazardous substances were kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. There wee unlocked chemicals in the Rugrats room under the changing table. 2. The electrical room was unlocked, chemicals were stored in this area.”

    Rule 8VAC20-780-280-B.

Jun 28, 2023: complaint inspection1 deficiency
  • 8VAC20-780-350-B-1

    “Based on observation and interview it was determined the center did not ensure that he ration of 1 staff member per every 4 infants was maintained. Evidence: 1. At the time of the inspector’s arrival there were 5 infants in care with 1 staff member. 2. Staff confirmed that the infant classroom was not in ratio during this inspection.”

    Rule 8VAC20-780-350-B-1. From a complaint.

Nov 14, 2022: inspection3 deficiencies
  • 8VAC20-780-270-A

    The inspectors’ words, 149 words

    “Based on observation and interview it was determined the center did not ensure that all areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. There were two approximately 2’x2.5’ outer broken glass window panes with exposed sharp glass edges accessible by the outdoor play area located off of the Pooh and Friends classroom. 2. In the Pooh and Friends classroom there was one approximately 2’x2.5’ inner glass window pane with a crack spanning the length of the window leaving an exposed sharp glass edge accessible by the children in care. 3. There was exposed broken drywall and peeling cove base in the Little Rascals, Sesame Street, and Pooh and Friends classrooms. 4. There was splintered plywood on the front of the sink, rust on the boys bathroom partition, and stained, sagging ceiling tiles in the Sesame Street classroom.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-F

    The inspectors’ words, 108 words

    “Based on observation it was determined that the center did not ensure that children under 10 years of age were always within actual sight and sound supervision of staff. Evidence: 1. Inspector entered the infant classroom and observed 3 infants asleep in cribs and 1 infant crying in an exersaucer, there was no staff in the classroom. 2. Staff #4(hired 6/28/10) entered the classroom approximately 2 minutes after inspector’s arrival in the room. Staff #4 had a lunch plate in hand upon their return. 3. Director reported that there was 2 staff members in the infant classroom but the other staff member must have left for their break.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-70

    “Based on record review and interview it was determined the center did not ensure that the record for each staff member contained all of the required information. Evidence: 1. The record for staff #1(hired 11/14/22) did not contain the name, number, and address of the emergency contact and the required two references. 2. Staff confirmed that these records were not available during this inspection.”

    Rule 8VAC20-780-70.

Jun 22, 2022: complaint inspection1 deficiency
  • 8VAC20-780-80-B-2

    The inspectors’ words, 97 words

    “Based on record review and it was determined that the center did not inform the department’s representative as soon as practicable, but not more than two business days, of any injury to a child while under the vendor’s supervision when a referral is made for treatment from a medical professional. Evidence: 1. The center did not inform the department’s representative until 6/30/22 of a child’s injury requiring outside medical attention on 6/21/22. 2. The center stated that they did not feel that the injury rose to the level of needing to report as per the subsidy requirement.”

    Rule 8VAC20-780-80-B-2. From a complaint.

May 11, 2022: inspection2 deficiencies
  • 8VAC20-780-260-A

    “Based on record review and interview it was determined the center could not provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. Evidence: 1. The last fire inspection was dated 7/22/2020. 2. Staff confirmed that there was no other documentation available during this inspection.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-270-A

    The inspectors’ words, 110 words

    “Based on observation it was determined the center did not ensure that all areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. There was peeling paint and exposed rust in the restroom in the Lil’ Rascals classroom. 2. There was peeling paint, broken drywall, and cove base separated from the wall in the Pooh n’ Friends classroom. 3. There was splintered wood on the front of the sink, and broken drywall in the back of the room in the Sesame Street classroom. 4. The tricycle on the playground was missing pedals. 5. The seesaw on the playground was rusted.”

    Rule 8VAC20-780-270-A.

All 15 visits on record
Visits on record
DateVisitWhat the record says
May 6, 2026Inspection4 violations cited
Nov 21, 2025Subsidy health and safety inspectionNo violations cited
Nov 21, 2025Inspection1 violation cited
Jun 3, 2025Subsidy health and safety inspectionNo violations cited
Jun 3, 2025Inspection4 violations cited
Dec 10, 2024Subsidy health and safety inspection2 violations cited
Dec 10, 2024Inspection2 violations cited
Apr 15, 2024Subsidy health and safety inspectionNo violations cited
Apr 15, 2024Inspection4 violations cited
Jun 28, 2023Complaint inspection1 violation cited
Nov 14, 2022Subsidy health and safety inspectionNo violations cited
Nov 14, 2022Inspection3 violations cited
Jun 22, 2022Complaint inspection1 violation cited
May 11, 2022Subsidy health and safety inspectionNo violations cited
May 11, 2022Inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jun 30, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 119 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 143 in the City of Norfolk, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
St. Peters Episcopal ChurchNot given
THE YMCA OF SOUTH HAMPTON ROADS-INGLESIDE ELEMENTARY20
Norfolk Montessori Academy13
All About Children This child care provider17
Blue Ribbon Results Academy28
All About Children Learning Center23
Valerie Knight10
Jewel Jones29
The Academy of Learning10
Mini Miracles Learning Center 2 Inc.10
Portia Burston11
Tia’s Precious Love Childcare Center24

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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