Portia Burston
A family day home in Norfolk, Virginia 23502
1339 W. Norcova Drive, Norfolk, Virginia 23502. (757) 698-8869.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 11 deficiencies in the last three years
- Aug 182026 the latest visit on record
- 9 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 inspections on record, the latest on Aug 18, 2026.
11 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
11 deficiencies in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Aug 18, 2026: subsidy health and safety inspection1 deficiency
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22.1-289.058
“Each building that was built before 2015 that serves preschool-age children shall be equipped with at least one carbon monoxide detector. There was not a carbon monoxide detector available during the inspection.”
Apr 24, 2026: subsidy health and safety inspection4 deficiencies
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8VAC20-800-510-A
“A child shall be provided with an individual crib, cot, rest mat, or bed for resting or napping. Child B was not provided his own cot for nap. Rather he placed on a cot that had been used by another child in care during the inspection.”
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8VAC20-800-530-C
“Linens shall be assigned for individual use. Child A was resting on a cot covered in with a fitted sheet. Child B was placed on the same cot with the same sheet after Child A had got up from resting.”
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8VAC20-800-90-A
“Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized. The record for Child #1 did not include any documentation of immunizations received.”
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8VAC20-800-90-C
“The family day home shall obtain documentation of additional immunizations once every six months for children under the age of two years. The most recent immunization for Child #2 is dated 8/15/2025. As the child is under 2 years old, the record is past due for additional immunization documentation.”
Jul 17, 2025: inspection3 deficiencies
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8VAC20-800-260-C
“Portable wading pools without integral filter systems shall be emptied after use by each group of children, rinsed, and filled with clean water, or more frequently as necessary; and when not in use during the family day home’s hours of operation, be emptied, sanitized, and stored in a position to keep them clean and dry. There is a portable wading pool without a filter system in the backyard that has an approximate diameter of 4.5 feet and is full of water, approximately 6 inches deep.”
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8VAC20-800-30-A
“The provider shall ensure compliance with these standards and the terms of the current license issued by the department and with relevant federal, state, or local laws, and other relevant regulations. The provider did not follow the terms of the license and moved to a new address without contacting this office to complete the process of relocation.”
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8VAC20-800-780-B
“Annually, the provider shall review with the parent the emergency contact information required in 8VAC20-800-60 B 2 to ensure the information is correct and obtain the parent’s signed acknowledgment of the review. Six out of seven children’s records reviewed do not have documentation of annual review. The records indicate enrollment dates from 10/8/19 through 1/3/24.”
Aug 29, 2024: inspection3 deficiencies
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22.1-289.036-A
“Based on record review and interview the provider failed to ensure that all household members obtain required background checks every five years. Evidence: 1 - The record for Household member #2 contained a fingerprint background dated August 23, 2019 and therefore, has expired. 2 - The provider confirmed that background check was expired.”
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8VAC20-800-140-B-3
“Based on interview the provider failed to ensure that cardiopulmonary resuscitation (CPR) was completed as required. Evidence: The provider stated that cardiopulmonary resuscitation course completed was completed online only without any in person component.”
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8VAC20-800-240-A
“Based on observation the provider failed to ensure that areas are maintained clean condition. Evidence: 1 - There is debris on all the floors in the child care areas including but not limited to crumbs from meals. 2 - There are stacks of items on top of open shelves that are stacked in such a way that a toppling hazard has been created. The items are stacked haphazardly and are spilling out of boxes and storage containers.”
Oct 23, 2023: inspection1 deficiency
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8VAC20-800-210-A
“Based on record review and interview the provider failed to ensure that 16 clock hours of relevant training has been obtained. Evidence: 1 - Based on review of provided training documentation there was not any evidence that training was obtained during the 2021 or 2022 calendar years. 2 - The provider confirmed that there was not any documentation that training was obtained during the 2021 or 2022 calendar years.”
Jun 9, 2022: inspection1 deficiency
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22.1-289.036-B-2
“Based on record review and interview the provider failed to ensure that all household members submit to fingerprinting. Evidence: 1 - The record for household member 1 does not include a fingerprint background check. The household member has documented date of birth as May 14, 2004. 2 - The provider confirmed that a fingerprint background check had not yet been completed for household member 1.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 18, 2026 | Subsidy health and safety inspection | 1 violation cited |
| Apr 24, 2026 | Subsidy health and safety inspection | 4 violations cited |
| Jul 17, 2025 | Subsidy health and safety inspection | No violations cited |
| Jul 17, 2025 | Inspection | 3 violations cited |
| Aug 29, 2024 | Inspection | 3 violations cited |
| Aug 29, 2024 | Subsidy health and safety inspection | No violations cited |
| Oct 23, 2023 | Subsidy health and safety inspection | No violations cited |
| Oct 23, 2023 | Inspection | 1 violation cited |
| Jun 9, 2022 | Inspection | 1 violation cited |
| Jun 9, 2022 | Subsidy health and safety inspection | No violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires Jul 21, 2028.
- A current subsidy provider.
- Ages: 2 months - 12 years 11 months.
- Capacity: 9 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 11.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| St. Peters Episcopal Church | Not given |
| THE YMCA OF SOUTH HAMPTON ROADS-INGLESIDE ELEMENTARY | 20 |
| Norfolk Montessori Academy | 13 |
| All About Children | 17 |
| Blue Ribbon Results Academy | 28 |
| All About Children Learning Center | 23 |
| Valerie Knight | 10 |
| Jewel Jones | 29 |
| The Academy of Learning | 10 |
| Mini Miracles Learning Center 2 Inc. | 10 |
| Portia Burston This child care provider | 11 |
| Tia’s Precious Love Childcare Center | 24 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.