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Kenmore electric stoves and ovens

1,611 reports to CPSC, the latest made Oct 13, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 1,611reports to CPSC
  • Oct 13, 2026the latest report was made
  • Apr 12, 2011the earliest
  • 1,482with the company’s comments
Brand
Kenmore
Makers
Sears Holdings Management Corporation, ELECTROLUX/WHITE CONSOLIDATED and WHIRLPOOL CORPORATION, and 1 otherMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (67)

“Kenmore Elite”, “Kenmore Electric Range”, “Kenmore elite”, “Kenmore Elite Electric Range”, “Kenmore electric range”, “Kenmore Smoothtop”, “Kenmore (Sears)”, “Kennmore”, “kenmore elite”, “KENMORE ELITE”, “Kenmmore”, “Kenmore/Frigidaire”, “Kenmore/Sears”, “Kennore”, “GE Kenmore Electric Range”, “KENMORE ELECTRIC RANGE”, “Kemore”, “Kemore Elite”, “Ken more”, “Kenmore (Fridgidare?)”, “Kenmore - Professional Cooktop”, “Kenmore - Sears Roebuck and Co.”, “Kenmore / Sears”, “Kenmore 30” Self Clean Slide-In Electric Range w/Deluxe Coil”, “Kenmore 790.92903010”, “Kenmore 790.9601”, “Kenmore 790.96614401”, “Kenmore 790.99113301”, “Kenmore Black 30 in Freestanding Electric Range”, “Kenmore Electric Range 790.97423901”, “Kenmore Electric Range Drop-In model”, “Kenmore Electric Range Model 790”, “Kenmore Electric range”, “Kenmore Electric smoothtop range”, “Kenmore Elite (Sears)”, “Kenmore Elite 30 inch glass top electric range”, “Kenmore Elite 48353 Electric Wall Oven—More Room to Bake”, “Kenmore Elite Range”, “Kenmore Elite Range/oven”, “Kenmore Elite Slide-in Range”, “Kenmore Elite Smoothtop Range”, “Kenmore Elite Stove”, “Kenmore Elite slide-in range, electric”, “Kenmore Frigidaire”, “Kenmore Profile”, “Kenmore Range”, “Kenmore Sears”, “Kenmore Self-Cleaning Electric Range”, “Kenmore Smooth Top Electric Range.”, “Kenmore Super Capacity Ultra Bake Electric over”, “Kenmore Ultra Bake Self Cleaning Super Capacity Electric Ran”, “Kenmore Wall Oven Combination”, “Kenmore electric range model 790.9021”, “Kenmore electric smooth top range”, “Kenmore from Sears”, “Kenmore model #665.95012102”, “Kenmore model 790 95884301”, “Kenmore self cleaning range”, “Kenmore ultra bake, self cleaning, super capacity”, “Kenmorre Elite”, “Kenomore”, “kenmore (frigidaire) elite oven”, “kenmore 79094102702”, “kenmore Elite”, “kenmore range”, “kenmore range and oven” and “kenmore stove”

By month

11 reports from November 2025 to October 2026; the most in July 2026, 2. 1,600 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
July 20262
June 20261
April 20261
March 20261
February 20262
December 20252
November 20251
October 20252
September 20251
August 20252
July 20251
May 20252
March 20251
February 20251
January 20251
December 20241
November 20241
October 20241
September 20242
August 20245
July 20243
June 20246
May 20244
April 20241
February 20242
January 20241
December 20232
October 20231
September 20232
May 20231
April 20231
March 20231
December 20221
November 20224
October 20222
May 20221
March 20221
February 20221
January 20221
November 20213
October 20211
September 20212
June 20211
May 20212
April 20211
February 20213
January 20212
December 20202
November 20205
October 20202
September 20203
August 20201
July 20201
May 20203
April 20201
March 20203
February 20205
December 20192
November 20192
October 20194
September 20191
August 20194
June 20193
April 20192
March 20191
February 20191
January 20192
December 20183
November 20183
October 20186
September 20183
August 20181
July 20189
June 20184
May 20186
April 20184
March 20182
February 20184
January 20189
December 20176
November 201711
October 20177
September 20172
August 20175
July 20177
June 20175
May 201714
April 20179
March 20179
February 201715
January 201714
December 20168
November 201612
October 20168
September 20166
August 201611
July 20169
June 20169
May 201612
April 201610
March 201611
February 201613
January 201616
December 201518
November 201515
October 201516
September 201512
August 201512
July 201511
June 201514
May 20157
April 20157
March 201511
February 20156
January 201518
December 201420
November 201414
October 201415
September 20147
August 201416
July 201423
June 201415
May 201420
April 201418
March 201420
February 201420
January 201418
December 201318
November 201329
October 201324
September 201319
August 201319
July 201331
June 201318
May 201323
April 201323
March 201319
February 201331
January 201339
December 201228
November 201225
October 201229
September 201231
August 201217
July 201230
June 201218
May 201216
April 201222
March 201230
February 201236
January 201238
December 201133
November 201124
October 201128
September 201134
August 201123
July 201134
June 201129
May 201123
April 20113

How badly anyone was hurt

  • Hospital admission 3 CPSC: Injury, Hospital Admission
  • Emergency room 5 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
  • First aid 59 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 75 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 16 CPSC: Injury, Level of care not known
  • No one hurt 1,360 CPSC: Incident, No Injury
  • No incident, no one hurt 11 CPSC: No Incident, No Injury
  • Not said 79 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Dec 11, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

    The product, in the report: Kenmore Smooth Top Range. Model #790.9611340A Serial# VF71647127

    My front, left burner will not turn off on my range. When I was using it one day, I turned the burner off, but it continued to stay on. Then, it will randomly turn on and off by itself and get extremely hot even when I have not used it for the day. I was concerned that this may happen while I am away and a fire could start, so I have to turn off the breaker. Now, Im afraid to even use the stove. When I try to turn the front, left burner on, it will make noises and will not put out the amount of heat the knob is set at. It seems as if is stuck on “high”. Now, the burner wont turn on and my back, left burner is making the same noises. Im worried that this range is going to catch my house on fire. It is a shame.

    Model
    790.9611340A
    Serial number
    VF71647127
    Bought from
    Sears
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 10, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

    The product, in the report: Kenmore electric range

    Kenmore electice range with smoothtop, model 790.9611 serial vf72118411

    Front left burner stuck on high, only unplugging will make it go off. When plugged in, comes right back on. Extremely dangerous, can not believe there is not a recall for these models. There is a very similar model of kenmore, but its the elite, that has a recall. Was this ignored since its a builders level range?

    Model
    790.9611
    Serial number
    vf72118411
    Bought from
    sears
    Bought
    Aug 1, 2007
    Where
    stokesdale, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Dec 9, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: SMOOTH TOP ELECTRIC RANGE FREESTANDING 2010

    turn oven on to preheat 350 for baking//after 10 minutes heard an explosion went to kitchen bottom oven element was on fire. oven is exactly 13 months old.....called sears ...allthey wanted to do was sell us a maintenance contract.....told them it must be a defect since it is so new..was told it was past warranty and would have to pay to have it fixed....will never buy from them again.....could have been seriously hurt....... [REDACTED]

    Model
    790.92203011
    Serial number
    VF03935924
    Bought from
    SEARS
    Bought
    Oct 15, 2010
    Where
    beavercreek, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Dec 9, 2011, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012

    The product, in the report: Sears Kenmore Smooth Top Electric Range

    The consumer stated that free standing electric range a is a potential fire hazard as oven exceeds the desired temperatures it is set to and would not turn off when the consumer tried to shut it off. The range has a smooth top surface. The consumer was baking at 350 degrees for 15 minutes until the oven became very hot. The consumer had to shut off the oven at the circuit breaker. The consumer stated that her product has not caught fire but did begin to smoke. The consumer stated that the product has not shown any signs of damage.

    The consumer feels that the digital panel malfunction may be the cause as she did research and found that the electrical components of the oven can melt and fuse together. The consumer stated that her home has not been damaged by the product and her home has not been injured by the product.

    The consumer has not called the fire department after the incidents took place. The consumer called a private service to repair the unit 3 weeks ago and was informed that the part to fix the range was discontinued.

    The consumer had the product in her home when the house was purchased. The consumer has yet to call the retailer or the firm. The consumer did mention that her range is similar to those cited in recall 09-333 and poses the same safety hazard. The consumer has not had any issues with the stove top except the power is not as hot as the desired temperature. On one occasion the right front burner did become very hot much like the oven.

    Model
    790.95413201
    Serial number
    VF22807569
    Where
    Vashon, Washington: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Dec 8, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

    The product, in the report: Kenmore Elite Range Model # 790.9611340A Serial # VF71646928 Stainless Steel Smooth Top Range, standard size, 4 burners

    As in other postings, I have had difficulty turning off the left front burner on my Kenmore Smooth Top Range. I find that if I wiggle the knob, turn it all the way around a few times, the burner eventually turns off. I stopped using the left side of my stove about 6 months ago, since I realized there were problems with the other side. I haven’t had the burners spontaneously light since permanently stopping use, although when I was heavily using them, I would wake up in the morning to find that the burner turned on again. In addition, the back left burner does not fully heat.

    I did call Sears customer service about this issue several months back, explained the problem and was never told about the recall. Although my model and serial # are not covered, one would think that Sears would be proactive about telling customers that this has happened with hundreds of thousands of stoves - I never gave them my product information. I did some research that night and found that the issue I encountered was not an isolated incident.

    Model
    790.9611340A
    Serial number
    VF71646928
    Bought from
    Sears
    Bought
    Apr 22, 2007, about then
    Where
    Boston, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Dec 7, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

    The product, in the report: Kenmore Self-Cleaning Electric Range

    The top element inside the oven (broiler element) came on while baking, when it shouldn’t have been on. It stayed on at full power, glowing orange the entire time. Changed temperature settings on the control panel it is stayed on. Turned off the oven on the control panel, and it still stayed on. Finally had to shut the breaker off to the oven so it would finally stop heating. Similar behavior probably occurred 2 months ago but we didn’t know what happened at the time because the broiler element managed to shut-down on it’s own, but the baked goods caught on fire.

    Model
    665.95781000
    Serial number
    RL0547289
    Bought from
    Sears, Minnesota
    Bought
    Feb 1, 2001, about then
    Where
    Blaine, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Dec 7, 2011, sent to the company Jan 17, 2012, published by CPSC Jan 31, 2012

    The product, in the report: Smoothtop Electric Range

    The consumer says she got an F1 code on the digital display and the range started beeping. The element was heated up in the oven and wouldnt cool down. they had to seperated the range from the wall and unplug it. Her husband tried to plug it back up 15 minutes later but the heating element turned bright red again while the knob was in the off position. The consumer’s product is experiencing similar problems as in Release # 09-333. Her model is not included.

    Model
    790.95664100
    Serial number
    VF14623456
    Bought from
    Sears
    Bought
    May 15, 2010, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Dec 7, 2011, sent to the company Dec 14, 2011, published by CPSC Dec 29, 2011

    The product, in the report: Kenmore electric smooth top oven/range

    Front left burner of a Kenmore Electric smooth top range stays on high even after the knob is turned off. The burner would not turn off until I unplugged the unit. I called Kenmore because the issue has been noted under a recall however they stated that my product number did not match the ones under recall. The range that I have should be considered under the recall because this is a serious fire hazard and it matches the exact symptoms of the recalled ranges.

    Model# 790.96113409

    Serial# VF64268001

    Model
    790.96113409
    Serial number
    VF64268001
    Where
    Mountain Top, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 34, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Dec 7, 2011, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

    The product, in the report: Electric Range (4 burners)

    Consumer stated that his Electric Range front right burner spontaneously turned on by itself which caught a kitchen mit on fire , they were able to smother the fire immediately. They were unable to power off the range at the control panel and had to unplug it to prevent further damages.

    Consumer stated that for the past week the burners would not turn off completely, he had to keep turning for a couple of mins then it would turn off but now the range automatically comes on by itself.

    12/7/11 Consumer contacted the manufacturer and was advised that his model was not part of the recall and that he should report it to the agency.

    Consumer feels that this product is a fire hazard and should be recalled.

    Model
    790.96009601
    UPC
    n/a
    Serial number
    VF71772951
    Bought from
    Sears, Pennsylvania
    Bought
    May 1, 2007, about then
    Where
    Gibsonia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  10. First aid

    Made Dec 6, 2011, sent to the company Dec 13, 2011, published by CPSC Dec 28, 2011

    The product, in the report: Electric Range Model 790.96119, glass top cooking surface and large glass oven door.

    Sears Kenmore Range door glass exploded across the kitchen for no reason. The range is almost never used and was not in use at the time. No one was near the range and nothing was operating on it except the clock. An explosion occurred and the glass shattered into tiny shards and went flying up to ten feet from the range. Electricity did not short because the rest of the range was operable. This is the black, outside glass on the full range door.

    Model
    790.96119
    Bought from
    Sears
    Bought
    Sep 12, 2004
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  11. Hurt, no treatment

    Made Dec 6, 2011, sent to the company Dec 14, 2011, published by CPSC Dec 29, 2011

    The product, in the report: Kenmore stove oven model79094102702 serial number VF90770006 freestanding electric range white

    I purchased a kenmore stove feburary 2009. Model number 79094102702 Serial number VF90770006. free standing electric range. approx cost $400.00. Two weeks ago approx the oven caught fire. My sister burned her hand trying to put out tghe fire. The heating element burned into. After four hours on the phone with Sears and getting disconnected among various comments about repairing the stove. Finally they (customer solutions) agreed to send a person out to look at the oven for no charge. Now the person from Sears told me to replace the heating element at a cost of almost $200.00. How can I be sure the oven will not be dangerous again? Why will Sears be willing to take this risk? I feel Sears should take responsibility for a defective product. The address where the stove is [REDACTED] . My phone number is [REDACTED] . The other number [REDACTED]. You may send a copy of this to Sears customer solutions or Sears CEO. Thank You, [REDACTED]

    Model
    79094102702 kenmore
    Serial number
    VF90770006
    Bought from
    sears
    Bought
    Feb 22, 2009, about then
    Where
    Hattiesburg, Mississippi: Mobile/Manufactured Home
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand kenmore 79094102702, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  12. No one hurt

    Made Dec 5, 2011, sent to the company Dec 12, 2011, published by CPSC Dec 27, 2011

    The product, in the report: Kenmore Electric Range Model Number 79096009601 Serial VF65046629

    The large burners on kenmore electric range model number 79096009601 suddenly go to the highest setting for no reason. This has happened on both of the large burners on this range. Thankfully someone was in the area when the units went to high and smelled the burnt food and managed to switch off the burner. This action prevented major damage but could have easily resulted in a fire if it had gone unnoticed. The first time it happened I replaced the controlling switch and the problem appears to be resolved with the first burner. However recently the second burner/switch had the exact same problem. I now believe this product is defective and should be recalled as a fire hazard. It should be noted that the manufacturer has changed the part number if a replacement is ordered. Neither Sears or Frigidaire (the manufacturer) were willing to cover the expense of investigating and correcting this problem. They advised me to submit this report.

    Model
    Electric Range Model 79096009601
    Serial number
    VF650466629
    Bought from
    Sears, Delaware
    Bought
    Jun 1, 2007, about then
    Where
    Seaford, Delaware: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Dec 3, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Stainless steel Kenmore Electric Range model number 790.9744

    Smelled a burning rubber like smell while using oven. Turned off took off back panel smoke coming from it Orange wire melting and burning up into socket. Would have completely burned the house down.

    Model
    790. 9745
    Bought from
    Sears, Maryland
    Bought
    Mar 6, 2009
    Where
    Berkeley Springs, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Nov 30, 2011, sent to the company Dec 8, 2011, published by CPSC Dec 22, 2011

    The product, in the report: Kenmore Bisque Stand alone smooth top electric range with self cleaning oven; model # 665.95004102; Serial Number RP 2422065; Super capacity with ultrabake system

    Late at night (10:00 pm) I noticed an odor like something getting hot. When I checked the kitchen I found my Kenmore range very hot. Upon further investigation I found the broiler unit in the oven on. I tried to shut it off using the touch switch (off/cancel) but the unit remained on. The display did not indicate that either the oven, broiler, or clean had been turned on. No matter what I did, the unit would not turn off and the oven and top front of the range were very hot. I unplugged the range in hopes that it would cancel out anything that was programmed. When I plugged the range in again, the broiler unit in the top of the oven came back on automatically. The only way I could get it to shut off was to unplug the entire range unit. I decided to leave it unplugged overnight and let it cool down thinking that might solve the problem. When I plugged it in in the morning, it did the same thing--broiler coil came on without touching oven, broiler, or clean touch pads. The entire range was unusable because this unit remained on whenever the range was plugged in to electricity. The range is 8 years old, been taken care of and is in excellent shape. I have not had previous problems with it and liked the range very much. However, had I not been home and/or smelled it getting hot, it could easily have caused a fire since nothing short of unplugging the entire unit would keep the top heating element in the oven it from heating. I no longer feel safe having the appliance in my home if repaired using parts that are supplied by the manufacturer and could result in the same occurance.

    Model
    665.95004102
    Serial number
    RP2422065
    Bought from
    Sears
    Bought
    Jul 7, 2003, about then
    Where
    Logansport, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Nov 29, 2011, sent to the company Jan 31, 2012, published by CPSC Feb 14, 2012

    The product, in the report: electric Range/ Oven

    Consumer stated that he started experiencing problems with his electrical range oven for the past 2 days, whenever the oven is turned on it gives a F1 code on the control panel and cannot be powered off, he has had to unplug it to switch it off. If it is plugged in it turns on without the power being on.

    Consumer had not contacted the manufacturer as yet.

    Consumer feels that this electric range is a fire hazard and should be recalled.

    Model
    790.95302-103
    UPC
    n/a
    Serial number
    vf24229458
    Bought from
    unknown, Florida
    Bought
    Nov 1, 2002, about then
    Where
    Nort Port, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Nov 28, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: Kenmore Electric Range, 655 series model, free standing, smooth top, stainless steel. model number: 665.95023101 (Stainless on Black).

    My Sears Kenmore electric, smooth top range, model number beginning with 655, nearly burned down the house this weekend. The broiler came on by itself and superheated, filling the house with smoke and toxic fumes. Walls and adjacent counters also hot. Nothing appeared on the display. The cancel/off would not work. Stove had to be pulled out and unplugged to make it stop. Thank god I was home and heard the smoke alarms from outside. The house still smells like burned plastic and wiring. This is an extremely dangerous and scary malfunction.

    Model
    655 series 665.95023101 (Stainless on Black)
    Bought from
    Sears, Massachusetts
    Where
    N. Dartmouth, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Nov 27, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: kenmore30” electric self-cleaning free-standing range

    I was cooking bread in the oven in glass pans. The oven would not shut off. If my children were cooking it could have been disaterous. The oven broiler turned on and would not shut off. The main breaker in our house has to be off or the stove turns on!

    Serial number
    7r154509Q
    Bought from
    Sears
    Bought
    Nov 1, 1998, about then
    Where
    Enfield, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Nov 27, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: Kenmore stainless steel electric range, model 790.9611

    While using the self-cleaning cycle on my oven for the first time, the outer glass on the oven door shattered into a million tiny, boiling hot pieces. The cycle had been running for approximately 1hr and 45 minutes. Thankfully no one was in the kitchen at the time. Pieces of glass were found several feet away in all directions. Over one hour later the glass is still piping hot and popping and crackling.

    Model
    790.9611
    Serial number
    VF82461536
    Where
    Newberry, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  19. Hurt, no treatment

    Made Nov 26, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 27, 2011

    The product, in the report: Kenmore Elite wall oven. Electric. Convection option. Self clean option. Controls digital

    My Kenmore Elite initiated a fire inside while normal cooking was in process. Flames came out of the door. The same odor one has during self clean lingered for days. It locked itself so I cannot identify the model number. It was purchased in December 2006 from Sears. It is a regular electric plus convection wall oven with all controls digital and recessed.

    Bought from
    Sears, New York
    Bought
    Dec 16, 2006
    Where
    Endicott, New York: Home/Apartment/Condominium
    Who was involved
    Age 20, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  20. No one hurt

    Made Nov 22, 2011, sent to the company Dec 22, 2011, published by CPSC Jan 9, 2012

    The product, in the report: Electric Range

    While using the left front burner on the hi setting the burner will randomly stay on. The burner will continue to stay on the hi setting even when the control knob is turned to off. The only way to turn off the burner is to unplug the appliance or shut off the circuit breaker. Do to the nature of this problem there is great potential for a fire.

    Model
    790.96002601
    UPC
    n/a
    Serial number
    unknown
    Bought from
    unknown
    Where
    Waynesville, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  21. Hurt, no treatment

    Made Nov 21, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

    The product, in the report: Electric Flat top oven

    I own a Kenmore Electric smooth top electric oven Model number #665.95794000. We set the oven to 350 degrees to bake cookies. The top element of the stove never turned off, so the cookies started to burn. We took the cookies out, and turned the oven off. 10 minutes later, I noticed the inside of the oven was glowing red, so I looked, and the top element was still on. When I opened up the oven, a puff of black smoke came out of the oven. I tried to turn the oven on and off several times, but it did not turn off. I finally had to run downstairs and turn the breaker off. My incident is similar to many on this post.

    http://www.appliance.net/2009/recallfrigidaire-and-kenmore-smoothtop-electric-ranges-due-to-fire-hazard-1369

    Model
    665.95794000
    Serial number
    RK1610328
    Bought from
    Sears
    Where
    North Wales, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 4, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  22. No one hurt

    Made Nov 21, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Electric Range

    Kenmore Electric Range - Model# 790.93752103 with Serial# VF24136628 purchased 06/15/2002 estimated.

    On Friday, November 18th, 2011 caller’s wife placed 15lb turkey in oven set at 250 degrees to bake slowly overnight, however around 4 o’clock A.M. caller went into the kitchen because he heard the beeper sounding.

    The range was flashing an “F1” code, both caller and his wife tried to turn the range off but could not, the oven burner just continued to burn red hot until caller went to basement and turned the circuit breaker off. He tried to turn stove back on for normal use but could not do so because it kept turning back on at a high temperature. One time he left it off overnight and it still began heating to and extremely high temperature.

    He compared the temperature to that of the self cleaning temperature. Caller contacted manufacturer today, spoke with 4 or 5 people ([REDACTED] was the last one), was told only that there had been no problem known. Caller asking how many people had reported this issue. told him how to access on saferproducts and to pull FOIL rp.

    Model
    790.93752103
    Serial number
    VF24136628
    Bought from
    Sears, Ohio
    Bought
    Jun 15, 2002, about then
    Where
    Mansfield, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Nov 20, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

    The product, in the report: Kenmore Electric Range Glass Flat Top Model # 790.95300

    After using my Kenmore model 790.95300 Flat Top Range at 170 degrees, I turned the oven off. About a half hour later, my fire alarm went off. I ran downstairs and noticed a bunch of smoke in the kitchen. I opened my oven door and noticed that the heating elements were glowing extremely bright, as if my oven was on full heat. When I looked at the buttons, the oven was still showing as off. I turned the oven on and then back off again, but the element would not turn off. There was a bunch of smoke pouring from the oven. I then went and flipped the breaker outstide. I completed a search on the internet and noticed there were at least 25 other people complaining about this exact problem with this same model.

    Model
    790.95300
    Bought from
    Sears
    Bought
    Feb 1, 2007, about then
    Where
    Cheyenne, Wyoming: Home/Apartment/Condominium
    Who was involved
    Age 39, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. First aid

    Made Nov 20, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

    The product, in the report: Smooth top range, electric, Sears Kenmore

    We own a Sears Kenmore smooth top range oven, model #79096009601, serial # VF71649412. This oven is only 3 years old, installed new in a newly built home, and the front burners will turn on to high by themselves once turned off and get stuck in the high position. The rear left back burner now does not function as it turns on and then off repeatedly no matter what temperature, so cannot get a consistent cooking degree. We have woken up to our son informing us the stove burner was on, when it had previously been off, and my husband has burnt his hand, thinking the burner had been off and resulting in the pan getting so hot that when he grabbed it he sustained a burn to his hand. This is a fire hazard and is similar to what I am seeing online in another model that was recalled by Sears, similar make, etc. We cannot cook on any burners but one now, and this issue needs to be resolved, as I have lost complete faith in Sears/Kenmore products and will not recommend them to anyone I know professionally or personally.

    Model
    79096009601
    Serial number
    VF71649412
    Bought from
    Installed by builder, new home, from Sears
    Bought
    Aug 1, 2008
    Where
    Fuquay Varina, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  25. No one hurt

    Made Nov 17, 2011, sent to the company Nov 25, 2011, published by CPSC Dec 9, 2011

    The product, in the report: Kenmore 30” Smoothtop Electric Freestanding Range, Super Capacity with Ultrabake System.

    I have a Kenmore Range, model #665.95002102. I was baking at 350 degrees to return to oven being extremely hot, food burned, ‘F1’ error code beeping on digital display. Tried to turn the oven off, but it continued to stay glaring hot. Heat was so intense it could be felt several feet away from oven. We turned off breaker to get stove to turn off. It was too hot to move to unplug. We found instructions online for disconnecting the top broiler element so that we could continue to use the stove until we are able to have it repaired.

    Model
    665.95002102
    UPC
    I don’t know
    Serial number
    RP2555175
    Bought from
    Sears
    Bought
    May 15, 2004
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Nov 14, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

    The product, in the report: Electric Range/Oven - Smooth top

    Consumer stated that while she was in another room she was alerted by smoke and discovered that it was emitting from the rear of the electric range, which was filling up the room. The control panel lights were blinking and she was unable to power it off, she was instructed by her spouse who was not at home at the time to turn off the range from the circuit breaker.

    11/14/11 Consumer contacted the manufacturer who advised her that there was no recall on her model number and that she should report the incident to the Agency.

    Consumer is concerned that this range could have caught her house on fire and it should be investigated.

    Model
    790.46703606
    Serial number
    NF83012216
    Bought from
    Sears, Ohio
    Bought
    Jul 27, 2008
    Where
    Sandosky, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. First aid

    Made Nov 14, 2011, sent to the company Nov 22, 2011, published by CPSC Dec 7, 2011

    The product, in the report: Kenmore free standing electric range.

    Electric heating element comes on all by itself with the knob in the “off” postion!

    Model
    790.96119409
    Serial number
    VF73556687
    Bought from
    Sears, Alaska
    Where
    Anderson, Alaska: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  28. No one hurt

    Made Nov 9, 2011, sent to the company Nov 18, 2011, published by CPSC Dec 5, 2011

    The product, in the report: Electric Smooth top oven/range.

    The outer glass window on the oven door just shattered into thousands of fragments and some chunks where it had a metal foil backing. The oven wasn’t even on but my wife was cooking on the stove. Luckily my wife moved away just in time or falling glass may have cut her feet.

    Model
    790974423901
    Serial number
    VF01754296
    Bought from
    Sears, New York
    Bought
    May 1, 2010
    Where
    Elmira, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Nov 8, 2011, sent to the company Nov 17, 2011, published by CPSC Dec 2, 2011

    The product, in the report: smooth top stove/oven

    left front burner will not turn off at times when knob is turned off

    Model
    790.96112409
    Serial number
    vf74630360
    Bought from
    sears, Maryland
    Bought
    Nov 6, 2008, about then
    Where
    port republic, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 26, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  30. Hurt, no treatment

    Made Nov 7, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: electric range

    When cooking dinner the left fron burner did not shut off when I turned it off. I was burnned, dinner was burned, pot was burned. The burner did this several more times when turned on. I had to wiggle the knob a lot to get it to shut off.

    Model
    790961123400
    Serial number
    VF 72559089
    Bought from
    sears
    Bought
    Nov 1, 2007, about then
    Where
    leander, Texas: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  31. No one hurt

    Made Nov 7, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Kenmore slide-in electric range, Model # 790.93751002. Serial Number VF2171256.

    Kenmore Electric Range, Model # 790.9371002, Serial # VF217126 began “beeping” and flashing an FI error on the screen while baking. I removed whatever I was cooking in the oven (can’t remember what it was) and tried to turn off the range by pressing the off button on the control screen. It would not turn off! It continued to “beep” and flash the F1 error. I noticed that the oven’s lower burner element was getting increasingly hot, very hot and glowing red. The range still would not turn off! I went to the breaker box and flipped the breaker for the range “off”. I have not used the range since. I have not flipped the breaker back “on.”

    This appliance is a fire hazard! I have seen other reports on the Internet in which the same type of incident happened. I purchased my range new around July 2002 (approximate) from Sears. It seems the stove should last longer than nine years? I have ordered a new range as I am too afraid to use this fire hazard of a cooking appliance. The incident range will be removed on November 18, 2011, and replaced with a new one.

    Model
    790.93751002
    Serial number
    VF2171256
    Bought from
    Sears
    Bought
    Jul 1, 2002, about then
    Where
    Federal Way, Washington: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  32. Hurt, care not known

    Made Nov 5, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: 30” Induction Cooktop

    This is related to a Kenmore Elite Induction 30” cooktop. Today, my husband and I were cooking 10 shrimps on the most right burner, and water on the 2nd burner from the left. “BANG!” ( a big explosion) - a loud gunshot noise, and a lighting flash came out from the cooktop. We were not able to turn on the cooktop since! Besides my husband’s ear was ringing for a very long period of time, and took us some time to recover from the incident, we were glad that no other physical damage to any of us.

    Model
    79042800500
    Serial number
    NF55106398
    Bought from
    Sears, California
    Bought
    Feb 28, 2006
    Where
    San Jose, California: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  33. No one hurt

    Made Nov 4, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Glass cook top electric range

    I have a Kenmore glass cook top electric range model 790.96011407 s/n VF73049986, the left front element on two occasions would not turn off or down. I understand that there is a recall on other models, mine is not on the list. After much research, it appears that the manufacturer has selected a vendor for the element controls that is making a inferior product, and this problem is not isolated to just a few models, but the entire line of glass cook top ranges.

    Model
    790.96011407
    Serial number
    VF73049986
    Bought from
    Sears
    Bought
    Aug 1, 2007, about then
    Where
    Fair Grove, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Nov 4, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Flat top Kenmore Stove with glass front door.

    Watching World Series, heard loud explosion coming from the kitchen. I thought it was a gas explosion, but I do not have any gas. I went and saw the front of the range had exploded outwardly into many thousands of small pieces all over the kitchen. I have not have any help from Sears, at many different numbers. One was customer solutions, and would not stand be hide the product because it was out of warranty. They said it was an insurance problem. Then they also said they had to document it. I was charged a service call for them to come out and document it. They would come out and replace the door at my cost. I am afraid to replace the door and am planning on buying a stove somewhere else.

    Model
    79090810403
    Serial number
    VF52626728
    Bought from
    Sears package wih new home, Indiana
    Bought
    Jul 1, 2005
    Where
    Parker City, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Nov 3, 2011, sent to the company Nov 14, 2011, published by CPSC Nov 29, 2011

    The product, in the report: Kenmore smoothtop range, white with glossy black oven door and control panel. Model #790.96011407

    The burners on my Kenmore smoothtop range, Model 790.96011407, Serial #VF71052791, frequently do not turn off after the controls have been turned off. Had I not been paying attention, this could easily have been a fire hazard. By turning the controls back on and off a few times, after 10 minutes or so, I was eventually able to get the range to register that the controls had been turned to “off”. I see a recall on record for Kenmore Elite models with a similar number, but not for mine, but the problems we’ve encountered seem the same.

    Model
    790.96011407
    Serial number
    VF71052791
    Bought from
    Sears
    Bought
    Jun 1, 1997, about then
    Where
    Springfield, Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Nov 3, 2011, sent to the company Nov 14, 2011, published by CPSC Nov 29, 2011

    The product, in the report: Kenmore Smooth-top Electric Range

    The large, front left burner was having troubles with heat control and was still on “high” when the knob was turned to the off position.

    In the days leading up to the burner not being able to be turned off, there were heat control issues. Specifically, the burner would be on high heat instead of on medium or low heat, causing much of the food to burn and it actually damaged a skillet due to the excessive heat

    Model
    790.96129408
    Serial number
    VF64005150
    Bought from
    Sears
    Bought
    Oct 5, 2006
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Nov 2, 2011, sent to the company Nov 10, 2011, published by CPSC Jan 17, 2014

    The product, in the report: Kenmore 30” freestyle range electric

    While cooking bread in the oven with tthe temp. of 350 degrees, My oven door exploded. I heard a loud pop and glass shot out and shattered everywhere. I looked on the computer and noticed that this was a common problem with the Sears ranges. I called the local Sears and the manager told me I needed to call the Customer Solutions. I called them and they told me that there was no recall on the product so they could do nothing for me. I purchased the range September of 2010. The warranty just ran out about 3 weeks ago. I did not purchase a warranty because I believed in their product. I purchased this range to replace one that I had for 13 years. and we were changing the kitchen to stainless appliances.My old Kenmore range worked perfect when I sold it last year. Sears said it was not their problem. I am thankful that my children were not in the kitchen when this happened. Sears needs to recall this oven. On their website (Sears) under the same range (model #)someone posted the same problem (exploding glass) on June 26, 2011. This is a problem that needs to be addressed and I should NOT have to pay to fix the door. This is a hazard and should be recalled. This range is defected. I am concerned that when the glass is replaced this will happen again. Customer Relations told me that they could do nothing about the problem even if it happened again and YES he thought it needed to be recalled too.

    Model
    790
    Bought from
    Sears
    Bought
    Sep 2, 2011
    Where
    Tallahassee, Florida: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Oct 31, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

    The product, in the report: electric slide in range

    While using the oven at 325 degrees or any setting, after approximately 10 minutes the broiler turned on without physically enabling the switch for broil. It was impossible to tum the broiler off using the stove controls -the circuit breaker at the building fuse box had to be switched to the off position. \\’hen range is not in use, the circuit breaker is in off position. When turning circuit breaker on, broiler comes back on and won’t tum off. Setting oven to pre-heat sometimes defeats the broiler -only to have it start on its own again.

    On 10/31/2011 after powering the circuit breaker in the on position the broiler switched in the on position without being switched on. While doing some research online he noticed that the there was a recall (see Release # 09-333) where one of the hazards were the element would fail to turn off after being switched off. He has not contacted the firm but indicates that he will contact them to see if any repairs could be made.

    Model
    665.9.5822001
    Serial number
    RK2511521
    Bought from
    Sears
    Bought
    Jul 27, 2000
    Where
    East Sandwich, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Oct 31, 2011, sent to the company Dec 21, 2011, published by CPSC Jan 6, 2012

    The product, in the report: Electric range 4 burners/oven

    The consumer states that his electric smooth top range is not included in the recall CAP for NR#09-333 (August 27, 2009), but that the CPSC should pursue an investigation on his model and serial number, because his range poses problems similar to the ones on recall.

    On 10/17/2011, around 2:30 AM, a strong plastic odor and smoke woke up the consumer. The consumer went to the kitchen and noticed that the smoke was coming from the back of his range. The consumer turned off the power from the circuit breaker and then he unplugged his range from the electrical outlet.

    The consumer stated that he pulled out his range and inspected the back of it and found that the control panel and clock were melted.

    The consumer feels that the range presents a fire hazard.

    On 10/18/2011, the consumer called and explained incident to mfr’s rep. (name unknown), who said that the product is no longer under warranty. Nothing else was offered by the mfr’s rep.

    The consumer noted that this is the first time that he has had an issue with this range and it has not been serviced since he has owned it.

    Model
    790.9543203
    Serial number
    VF30238517
    Bought from
    Sears, North Carolina
    Bought
    May 8, 2003
    Where
    Mooresville, North Carolina: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Oct 30, 2011, sent to the company Nov 7, 2011, published by CPSC Nov 22, 2011

    The product, in the report: Kenmore oven model number 790.94212409

    We were baking apple pies. Our 5-year old Kenmore oven (model # 790.94212409) was set at 350F. The first two pies came out perfect. We put the next two in the oven and left the kitchen to watch TV. 15 minutes later, the pies were on fire. The digital clock on the oven was showing an error code of F10. We were able to shut off the oven and prevent the house from burning down.

    We called Sears but their repair guy couldn’t come until 1.5 week later so we found a local to try to figure out what was happening. He told us that the control board of the oven had a short circuit that was kicking the self cleaning mode every time we turned the oven on. He took of the control board as he mentioned that sometimes he’s seen it start by itself even without human intervention.

    We researched the web and realized that this happens often. See http://www.complaintsboard.com/complaints/kenmore-electric-range-c3796.html and other websites are available with similar types of horror stories.

    This is a major fire hazard and will now have to get a new range because I’m not trusting that replacing the control board with another one from Sears will fix the issue.

    Model
    790.94212409
    Serial number
    VF63140202
    Bought from
    Sears
    Bought
    Aug 10, 2006, about then
    Where
    Pittsfield, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Oct 29, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

    The product, in the report: Stainless Steel Kenmore Electric Range Black smooth cooktop and oven Model # 790.9611340A

    Kenmore Electric Range Smooth Cooktop Burners not working properly. Front left burner issues: won’t turn on except at highest heat settings, then won’t turn off even when knob is turned to the OFF position. Front right burner issues: cannot control temperature. Temperature is often much hotter than selected knob setting. Will boil water even on “Lo” setting.

    This began several months ago and has only gotten worse. The issues described above were at first just a nuisance, but now occur almost every time I use the range.

    The first time the front right burner would not turn off, it almost started a fire in my kitchen. I now know to just not use this burner. Instead I know I can only use the front right burner on the lowest setting, which is ridiculous.

    Model
    790.9611340A
    Serial number
    VF71838080
    Bought
    Jun 1, 2007, about then
    Where
    Troy, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Oct 28, 2011, sent to the company Dec 22, 2011, published by CPSC Jan 9, 2012

    The product, in the report: Electric Range /Oven

    Consumer stated she had used the range oven to bake for approximately 20 mins, she powered off the oven but about 30mins later she smelled a burnt odor, and her smoke alarm was going off. She discovered that the broiler was on and the oven was red hot, she was unable to turn it off she had to use the circuit breaker to switch it off.

    Consumer contacted the recall hotline but was advised that her model was not recalled and should report to the agency.

    Consumer is concerned that this range is a fire hazard and should be recalled.

    Model
    66595014
    UPC
    n/a
    Serial number
    Rl0911241
    Bought from
    Sears, North Carolina
    Bought
    Jul 1, 2001, about then
    Where
    Mooresville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Oct 28, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

    The product, in the report: Kenmore electric smooth top Range

    Last night we were baking roll and the interior of my oven lit on fire. IT was one of the coils in the oven. It is a kenmore smooth top oven which has a recall notice but mine was not listed

    Serial VF64666993 Model 79096020405

    Model
    79096020405
    Serial number
    vf64666993
    Bought from
    Sears, New Hampshire
    Where
    Atkinson, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Oct 26, 2011, sent to the company Nov 2, 2011, published by CPSC Nov 17, 2011

    The product, in the report: Kenmore 790.9611340A Electric glass top range

    I have a 4 year old Kenmore 790.9611340A Range and the burner won’t turn off. This is the second time this has happened in the last 2 months. The first time we were able to get it to turn off by jiggling the switch. We have used the stove many times since but now the eye won’t turn off and we need to switch the circuit breaker to get it to turn off. The condition is identical to Recall #09-333. I have found numerous other cases of this model experiencing this condition online and believe my model should be added to the recall. I have talked to Sears Customer solutions and residential customer care and they are not willing to fix the issue because it is not on the recall list.

    Had my wife not noticed the range glowing this could have burned our house down or easily burned her or one of my kids.

    Model
    790.9611340A
    Serial number
    VS72118354
    Bought from
    Sears, Pennsylvania
    Where
    Media, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Oct 25, 2011, sent to the company Nov 2, 2011, published by CPSC Nov 17, 2011

    The product, in the report: Electric Range

    Left front burner will not turn off or turn down but remains red hot

    Model
    7909611
    Serial number
    vf70941160
    Bought from
    sears, Michigan
    Bought
    Mar 17, 2007
    Where
    Washington, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Oct 24, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Electric Range /Oven

    Consumer stated that he has been experiencing problems with the Range for over 2 months with the control knobs not operating properly to turn off the large front burners.

    Consumer said that after he had power off the range, the front right burner came back on by itself he had to switch it off from the circuit breaker.

    The burners exhibit these features simultaneously and he feels that this product is a fire hazard, especially if no one is at home.

    Consumer contacted the manufacturer but the center was not open as yet.

    Consumer is concerned that this product is dangerous and should be reported.

    Model
    790.96122408
    UPC
    n/a
    Serial number
    unknown
    Bought from
    Sears, Massachusetts
    Bought
    Oct 1, 2006, about then
    Where
    Needham, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

    The product, in the report: white electric smooth top range

    I have a three year old Kenmore smooth top range that has been malfunctioning. One of the burners won’t turn off and sometimes randomly turns on and heats up. Even if the knob is in the off position the burner will continue to heat up and may just come on at any time. There was a large recall for this problem through Kenmore and Frigidaire, but my model is not on the list. From the complaints online, this problem is much bigger than just the models they have listed. Now I am stuck either paying a repair bill that will be about a third the price of just getting a new one, or just getting a new one (not a Kenmore!).

    Model
    790.96002601
    Serial number
    VF74034297
    Bought from
    Sears
    Bought
    Jul 31, 2008
    Where
    Columbus, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Oct 21, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 14, 2011

    The product, in the report: Smooth top, Kenmore oven

    I own a Kenmore oven. The model number is 790.92412102.

    While cooking a turkey (at 325 degrees) the other night, the bake element heated out of control. It did not turn off when we tried to use the control buttons, and we had to turn off the breaker in order to force the oven to cool down.

    This is the third time that I have experienced this problem with this oven. I feel fortunate that I have been standing in the kitchen each time that it has occurred and that I noticed the problem before my oven went up in flames. The other times that the problem occurred, I “fixed” it by unscrewing the back cover, unplugging the wire from the “bake” control, plugging in the oven, unplugging the oven, reattaching the wire, then replugging in the oven. The oven then made a little buzzing noise (like something electronic re-setting itself) and worked properly for some time (probably about a year). This time, I have been unable to induce the oven to “reset” itself, and have therefore been obliged to leave the wire unplugged from the control, as the bake element begins to heat up of its own accord every time I plug it back in.

    The first time this occurred, I checked online and found dozens of complaints about the same issue. This time (about two years later) I found even more. It doesn’t seem to me that this is an isolated issue. This is a serious danger. I have 5 children ages 12 and under. When the oven decides to overheat like this, the exterior of the unit is always very hot by the time I’ve noticed what is going on (much hotter than it gets during normal usage). One of my children could EASILY burn themselves on the exterior of the overheated oven. The items inside the oven have burned every time it goes out of control like this. This time, the turkey bag enclosing the turkey breast melted and burned onto the pan, releasing VILE fumes into our house. We aired the house as best we could, but it still STANK to high heaven all night long. I believe I’m going to have to dispose of the pan, too, because I can’t get the burned on turkey bag to come off, even with the flat edge of a razor.

    This is a manufacturer problem with the oven unit. It is not an isolated issue. The company should take some responsibility in correcting this problem.

    Model
    790.92412102
    Serial number
    VF21023693
    Bought from
    Sears
    Bought
    Jun 1, 2006, about then
    Where
    Orem, Utah: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Oct 21, 2011, sent to the company Nov 8, 2011, published by CPSC Nov 23, 2011

    The product, in the report: Electric Smoothtop Range

    Caller’s wife was baking Apple Crisp at 350 degrees “bake”, after approximately 30 minutes they began smelling a burning odor, went to kitchen, opened oven door, saw that the broiler had come on and that the Apple Crisp was burnt. Caller took the Apple Crisp out of the oven, tried to turn the oven off but couldn’t turn it off. The oven heat continued escalating as the caller tried to turn the broiler off so he unplugged the range. He plugged the range back in until after it cooled down, plugged it back in and the broiler came back on automatically. He then plugged it in this morning 10/21/2011 with the same result.

    Caller would like the public to be made aware of the fire hazard/danger for this particular model, said the broiler becomes so hot that the backslash & burners next to it may catch on fire if left too long.

    Model
    665-92012100
    Serial number
    RL1611658
    Bought from
    Sears, New Hampshire
    Bought
    Feb 15, 2001, about then
    Where
    Sunapee, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Oct 19, 2011, sent to the company Oct 27, 2011, published by CPSC Nov 10, 2011

    The product, in the report: Kenmore Ultrabake Oven / Range Model: 95792000. Serial:RK1113302

    We turned our oven on to bake at 400f. The broiler came on during baking, overheated the oven and burned our dinner. We attempted to turn off the broiler by turning the oven off and we tried turning the broiler on & off, but nothing would turn it off. The only remedy was to unplug the oven entirely.

    When the oven was plugged back in, the broiler immediately came back on and could not be turned off.

    This oven is equipped with a delay start to allow users to begin cooking at a specified time. Had we used this feature the oven could have ignited, causing a fire. Fortunately, we were monitoring the oven when this happened and we were able to get the oven unplugged before a fire erupted.

    The motherboard controller for the oven had to be replaced to fix the problem.

    This is the second time this oven has had the exact same problem in our home. We replaced the motherboard in 2010 and again just this week (Oct 2011). In researching the issue, we see that this model has numerous complaints from other owners with the exact same problem.

    Model
    95792000
    Serial number
    RK1113302
    Bought from
    Sears
    Bought
    Oct 1, 2000, about then
    Where
    Marengo, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Oct 18, 2011, sent to the company Oct 26, 2011, published by CPSC Nov 9, 2011

    The product, in the report: Flat glas oven/range (electric) with electronically controlled oven

    Runaway / Uncontrollable Oven

    I purchased a Kenmore Oven from Sears - Model # 790.92419102 Serial # VF23607376

    The electronic control failed and the oven ran at maximum heat and COULD NOT BE SHUT OFF. The only way to stop this dangerous condition was to disconnect the power supply.

    Any reasonable person would expect a failure to result in non-operation of the device; NOT an uncontrollable fire hazard.

    Contact with officials from both Sears and Kenmore was made with no concern on their part. An Internet search search shows this has happened to numerous other consumers as well.

    Model
    790.92419102
    Serial number
    VF23607376
    Bought from
    Sears
    Bought
    Oct 18, 2011, about then
    Where
    West Chester, United States: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Oct 17, 2011, sent to the company Oct 25, 2011, published by CPSC Nov 8, 2011

    The product, in the report: electric oven glass top

    Front right burner comes on and stays on unless entire oven is disconnected from electric source. Fire started in kitchen which had to be put out with extinguisher.

    Model
    790.99129405
    Serial number
    vf51833805
    Bought from
    sears, Massachusetts
    Bought
    Oct 2, 2007, about then
    Where
    shrewsbury, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore (frigidaire) elite oven, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: 30” stove top with single oven

    Kenmore Elite Oven Model#665.95014100

    Set oven for pre-heat 350 deg. Oven heated up higher than 350. It would not shut off using the STOP/OFF button. Had to shut the circuit breaker off at the panel. The outside of this unit got so hot, it could not be handled to unplug the unit. I have been a Fire Fighter for 20 years and find this malfunction very,very dangerous!!!!!!

    Model
    665.95014100
    Serial number
    RL1211586
    Bought from
    Sears, New Hampshire
    Bought
    Apr 23, 2001, about then
    Where
    Marlborough, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Oct 13, 2011, sent to the company Oct 20, 2011, published by CPSC Nov 3, 2011

    The product, in the report: Kenmore Model 7904717 Built in Electric Oven

    While preheating the Kenmore Built In Electric Oven the front glass door exploded shoot glass fragments accross the kitchen.

    Model
    7904717
    Bought from
    Sears
    Bought
    May 3, 2007
    Where
    Richmond, Texas: Home/Apartment/Condominium
    Who was involved
    Age 23, Male
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  55. Hurt, no treatment

    Made Oct 12, 2011, sent to the company Oct 19, 2011, published by CPSC Nov 2, 2011

    The product, in the report: Kenmore Smooth Top Range, color white, manufactured March 2008, sold/distributed by Sears, has four top burners and oven.

    Our Kenmore Smoothtop Range started spontaneously turning on the back left burner, but the switch shows off. Cannot “turn off” burner once this happens without flipping breaker to the range, or unplugging the range. This has happened 4 times in the past 4 weeks. This is a fire hazard as well as a personal burn hazard.

    This started a month ago, and has occurred 3 times since the original time. The date of incident below was for the most recent occurrance. I contacted Kenmore, but they say there is no recall on this stove, as there is for other models built the same year that have experienced the same problem.

    Model
    790.46591503
    Serial number
    NF81208129
    Where
    Taylor, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 39, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  56. No one hurt

    Made Oct 11, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: Kenmore Smooth Surface Electric Range

    Consumer stated that her electric range is a fire hazard. The consumer stated that she looked at the electric dials of the range, and at the dials of the digital display appear to show that the range is off. However, the front left burner is still on and very hot, the consumer states that the control panel does not indicate that the surface is hot. However, sometimes the control panel will indicate that the surface is hot. The consumer stated the burner will not turn on spontaneously. The consumer stated that this problem happened about 6 months ago and has continued to happen about 6 times. The consumer had to go in the garage of her home and turn off the circuit breaker. The consumer didn’t hear a crackling noise from the product or smell any type of burning.

    The consumer has the range burner set to medium to medium high normally. Two years ago, the consumer found that the front right burner would remain on after the consumer would shut off the range at the dials. The consumer called the retailer immediately after the incident happened. The consumer was informed that she had to pay at her expense to have the product serviced. The consumer’s husband decided to fix the range himself and that particular burner has not had any problems since. The consumer did not call the firm about the right front burner. The consumer has a smooth top surface electric range.

    The consumer did call Sears, where they purchased it, and they said there was nothing they could do. They also called Kenmore and were told the same thing. The consumer called the firm’s recall hotline in release 09-333 today and was informed that her product was not on recall and was given the number to the CPSC. The consumer was informed by the CPSC that there was no recall currently for his range.

    The consumer found similar models in release 09-333 that have the same hazard as her range. The consumer has not continued to use the stove or the effected burner at all. The product appeared to show no signs of damage. The product has not damaged the consumer’s home. The consumer stated that no one has been hurt. The consumer did not call the fire department after the incidents.

    Model
    790.96112409
    Serial number
    VF71859573
    Bought from
    Sears, Oregon
    Bought
    Jul 15, 2007, about then
    Where
    Hermiston, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Oct 10, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Kenmore Glass Top Electric Oven

    Sears Kenmore Oven overheated as Broiler turned on when using the ove and would not turn off unless turned off the breaker and almost started fire.

    Model
    Glass Top Electric Oven
    Bought from
    Sears
    Where
    Sioux City, Iowa: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Oct 8, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Electric Range

    Kenmore Range model# 790,96113409: Explosion inside of oven and top element caught fire. Nothing in oven at the time; oven turned on to broil.

    Model
    790.96113409
    Bought from
    Sears
    Bought
    Aug 10, 2006, about then
    Where
    Evanston, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Oct 6, 2011, sent to the company Oct 17, 2011, published by CPSC Oct 31, 2011

    The product, in the report: Kenmore Ultrabak super Capacity

    I was cooking dinner and came into the kitchen and the oven was smoking. I removed dinner from the oven and turned the stove off. The light indicated that the stove was off but in fact it was not. It continued to get hotter. I tried several time to turn the oven off before I went and turned the breaker off. I waited about 30 minutes and turned the breaker on again and the oven came on again by itself. We have the breaker off. Everything on the oven and around the oven was very hot.

    Model
    665.92002/95012
    Serial number
    RL5015804
    Bought from
    Sears
    Bought
    Jan 1, 2003, about then
    Where
    Newport News, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Oct 5, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Kenmore Elite Range

    Back left burner comes on by itself. Buttons to turn off burner are unresponsive and display on panel doesn’t show the burner as being on at all when this happens. Fortunately there were no flammable items on top of the range when this happened and we were actually home to see it and turn off the power to the range. Currently have power off to the range when not in use. I have used the range since then and when the power is turned on to the range the burner will come on for maybe 30 seconds then go off. It will continually repeat this process. As stated above there is no indication on the display that the burner is on.

    Have been in contact with Sears and they state that there is no recall on this range and that I would be charged to repair what I consider a defective product and a fire hazzard. Will be contacting Fridgidaire (the manufacturer) to see what they will do. There are many other ranges by the same manufacturer that have been recalled for the same problem.

    I have made a video recording of the defective range with this condition happening.

    Model
    Sears Model 790.9912340B
    UPC
    NA
    Serial number
    VF62924318
    Bought from
    Sears
    Bought
    Sep 1, 2006, about then
    Where
    Mogadore, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Oct 5, 2011, sent to the company Oct 17, 2011, published by CPSC Oct 31, 2011

    The product, in the report: Kenmore Electric Range with smooth top stove top

    I own a Kenmore smooth top range which in my house when I bought it August 2010. The Model # is 790.96002601 and the Serial # is VF71831158. The left front burner will remain on after being turned to OFF. It also will come on to a low setting and even a very high RED setting ALL by itself. I have to turn the stove off at the circuit breaker panel to ensure it doesn’t come on by itself and burn the house down.

    I understand that this particular model and serial number is not in the recall. How am I supposed to pay for something that is very expensive to repair? It apparently is happening all over the United States according to the information I found when googling “Kenmore range top turns on by itself” This is the manufacturers fault. It didn’t just happened to me.... many many many people have these KENMORE stovetops (and the ovens are cutting on by themselves too!!!!) that are cutting on by themselves and they are NOT in the recall! I am a single mom with limited employment now and two kids to support. I shouldn’t have to pay for this stove when it is not my fault. Read the below incerp from a website that I visited re: getting SEARS to accept responsibility and repair the product....

    “When I saw the recall in Consumer Reports magazine, I immediately called Sears and was informed that this model was not on the recall list,but the operator did tell me she had received many phone calls exactly like mine from people experiencing the same problems whose stoves were not on the list. She suggested I report the problem to the C.P.S.C. which I did. The C.P.S.C. sent me a letter confirming the information and suggested I contact the manufacturer. I contacted Frigidaire/Electrolux via e-mail and was told by them that they could not help me and I needed to contact Sears Customer Care as that was the place of purchase. After an e-mail to Sears, I got a phone call from a customer care representative who said that Sears was willing to pay me back the $65.00 service fee if I would pay parts and labour for a technician to come .....”

    This lady’s problem never got solved..... Why would you trust that an effective repair would be made with this type of problem occurring? Why chance burning up your family or house in the middle of the night?

    There needs to be a recall on ALL of the KENMORE electric range top products experiencing these issues! SEARS should stand by their products! They should give full coverage for REPLACEMENT. Please help us to get our stoves replaced! Thank you, [REDACTED]

    Model
    KENMORE Electric Range Model number 790.96002601
    Serial number
    VF71831158
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Electric Range, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Oct 5, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: Smoothtop Electric Range

    Burner was on low. Upon turning burning OFF the burner began heating to extremely hot. After attempting to turn burner off several times, unplugging and replugging the power cord, with no success, I had to unplug the range to turn it off.

    Model
    790.96112408
    Serial number
    VF64613995
    Bought from
    Sears, Arizona
    Bought
    Nov 29, 2006, about then
    Where
    Bisbee, Arizona: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Oct 4, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Kenmore white electric range serial #2M2025730 and model #911.93601002

    Our Kenmore electric oven (serial # 2M2025730 and model# 911.93601002) apparently did not shut off after the nobs were turned off. Therefore our oven temperature kept rising and rising for 10 hours while we were in and out of the house. Finally we noticed that the stove was very hot and realized that it was still running despite being turned off 10 hrs ago. We pulled the stove away from the wall and unplugged it. This was an extremely dangerous situatuion for my husband, myself and my 3 young children. In researching this on the internet, I can see that we are not alone in having this situation happen. When you turn something off you expect it to be off. Something must be done with this brand of oven.

    Model
    M # 911.93601002
    Serial number
    2M2025730
    Bought from
    I don’t know-it came with the house when we bought it.
    Where
    Winchester, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  64. Hurt, no treatment

    Made Oct 3, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Sears Kenmore stove Model 790.96612409 S/N VF63214170 White

    Our Kenmore stove Model 790.96612409 S/N VF63214170 failed in a hazardous state. The following was written by my wife whom was apparently shocked by the stove. “I was making BBQ meatballs on the stove, using the burning with the simmer select feature. The pot was boiling, I turned down the heat, then pushed the simmer select button. When I pushed the button, there was a loud popping sound and a white flash . The burner was still functional, the clock was still on. About five minutes later I was putting a pot of water on the back right burner to make rice. I had my hand on the handle of the pot and turned the burner on. There was a loud popping sound, an orange flash, and the muscles in my left arm contracted. An orange flash appeared to be coming from the area of the knob I was turning.

    The display panel was still on after the 2nd incident, and as far as I could tell, the simmer select burner was still working.” My daughter and I also both heard the arc and saw the first arc flash from about 10’ away with our backs to the stove. Before the stove was disconnected I confirmed continuity from a copper water pipe to the stove chassis. The stove was wired with separate nuetral and ground wires. The stove has since been removed from the house and is being stored in a pole shed in case somebody would like to look into what is wrong with it. It is now 2 days after my wife was shocked, the pain in her arm has now subsided, but she is still having spasms in one finger which may be related to the shock.

    Model
    790.96612409
    Serial number
    VF63214170
    Bought from
    Sears, Minnesota
    Bought
    Apr 1, 2006, about then
    Where
    Trempealeau, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  65. No one hurt

    Made Oct 1, 2011, sent to the company Oct 11, 2011, published by CPSC Oct 25, 2011

    The product, in the report: Electric range freestanding 30”

    In November 2005 I purchased a Kenmore Range Model 790.96213. In September 2011, I heated up my oven and went to open the door and the entire handle fell off and the stainless panel and glass fell down on me. I called Sears and talked with the initial customer service representative, then recall, and finally customer resolutions. All informed me that since my range was out of warranty that they could not do anything. I did a lot of research on the internet and found that others have experienced the same problem. Most said that the screws were too short. I measured the original screws in the oven door, which was 1 ¾” compared to 1 ½” door thickness. This left ¼” of the screw to attach to a plastic handle. Consequently, with only ¼” holding a handle on a door with a fairly heavy spring, the handle had a very high probability of coming off. My subsequent research showed that Sears recognized this problem and put longer screws on the later model ranges, hence, a manufacturer’s defect.

    The Recall Department implied that this was not a safety issue and there had been no recall. I personally do not see it that way as the panel could have dropped on a child and did burn one person (found on the internet). Had I been holding the door partway down, as I do many times, with my arm in the oven, I could have been severely burned from the door snapping back up on my arm. I was lucky that I was just opening the door when the handle came off.

    Model
    Model 790.96213408
    Serial number
    VF54431893
    Bought from
    Sears
    Bought
    Nov 12, 2005
    Where
    Mesa, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Sep 30, 2011, sent to the company Oct 11, 2011, published by CPSC Oct 25, 2011

    The product, in the report: Kenmore electric smoothtop range/stove model# 79096009601

    I have a kenmore smoothtop electric range that has 4 burners and two of them will not turn off unless I pull the breaker. It is model # 79096009601

    Model
    79096009601
    Serial number
    vf72830612
    Bought from
    already in new home, Washington
    Bought
    Aug 1, 2007, about then
    Where
    tacoma, Washington: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Sep 28, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: Electric Range

    The evening of 09/27/2011 caller was baking banana bread at 350 degree oven when after 10 minutes of putting bread in the electric range oven, the broiler had turned on by itself and the oven had become so hot that it burned the bread beyond the point of being able to be eaten.

    Glass and Teflon Containers were also burned.

    Caller immediately tried to turn both the oven and broiler off but neither could be turned off manually, caller ran to basement and flipped the breaker off. No injuries

    The breaker remains off for fear of fire hazard. Caller lives on a remote island in Alaska, called Retailer/Manufacturer on 09/27/2011, was told that a tech would be sent to look at range but hasn’t heard back regarding date.

    Model
    790.95592100
    Serial number
    VF12412740
    Bought from
    Sears, Washington
    Bought
    Sep 28, 2001, about then
    Where
    Petersburg, Alaska: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Sep 28, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: Electric Range

    Kenmore Electric Range

    09/26/2011 caller was baking at 400 degrees for 45 minutes per instructions on pre-prepared food item purchased at Cosco.

    Caller went away from the range, was on computer but when he came back to the range to check on food he saw odd symbols on the display area.

    Caller said the 45 minutes was over so he tried to turn range off, however it didn’t go off so he tried a few more times with the same result.

    He opened the oven which was so very, very hot.

    He went to the circuit breaker, turned it off. Food was not burned but thermometer measured temperature at 125 degrees when it was supposed to be 140 degrees.

    The next morning (09/27/2011) he turned breaker back on, turned oven on, let it heat up to 350 degrees, tried to turn it off but again it wouldn’t go off again so he turned breaker off, allowed range to cool off then turned breaker on again to test range again to attempt to turn it off, however when he returned to the range it had turned itself on and was already heating up.

    Caller believes this to be an extreme loss of control, dangerous situation and therefore wanted Caller has contacted repair & has an appointment for repair 10/08/2011

    Model
    95829002
    Serial number
    RL1111097
    Bought from
    Sears, Oregon
    Bought
    Oct 15, 2000, about then
    Where
    Tualatin, Oregon: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Sep 28, 2011, sent to the company Oct 5, 2011, published by CPSC Oct 20, 2011

    The product, in the report: Kenmore smooth top range

    Kenmore Smooth Top Range, model: 790.96021405 & S/N: VF64041358, burner will stay on high and not turn off creating a safety hazard. This has happened numerous times and the last time I had to switch off the power. There is a recall for this issue on an earlier serial number but Kenmore won’t include this unit although clearly the same issue.

    Model
    790.96021405
    Serial number
    VF64041358
    Where
    Longview, Washington: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Sep 27, 2011, sent to the company Oct 17, 2011, published by CPSC Oct 31, 2011

    The product, in the report: Kenmore Smooth Top Electric Range

    Consumer stated that his electric oven range combo is a fire hazard. The consumer stated that he looked at the electric dials of the range, and at the dials of the digital display appear to show that the range is off. However, the front left burner is still on and very hot, the consumer states that the control panel does indicate that the surface is hot. The consumer stated that this problem happened about 6 months ago and has continued. The consumer had to go downstairs to power off the circuit breaker to shut off the breaker.

    The consumer plugged in the circuit breaker again and the range front burner did not turn right back on its own. The consumer’s wife was using the range to cook pasta and found that the burner would not shut off 3 minutes after she powered it off. The range was set to 3/4 heat capacity. The consumer was not using the oven at the time of the incident. The consumer has a smooth top surface. The consumer called the firm today after doing some independent online research and they stated that the product was not on recall.

    The firm gave him the number to the CPSC. The consumer has yet to call the retailer. The consumer was informed by the CPSC that there was no recall currently for his range. The consumer found similar models in release 09-333 that have the same hazard as his range. The product is an oven range combo and has not experienced any issues with the oven.

    The consumer has continued to use the stove but has not used the effected burner. The consumer tried to use the left front burner and it still would not respond to a shut off. The product appeared to show no signs of damage. The product has not damaged the consumer’s home. The consumer stated that no one has been hurt. The consumer did not call the fire department after the incident.

    Model
    790.96113409
    Serial number
    VF64179714
    Where
    Hope Mills, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Sep 27, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: Kenmore Electric Range. Black and white.

    The consumer reported that she was cooking sauce on the front-left burner while using the “simmer select” option for approximately one hour when she hurd a “pop” sound and saw a blue flash come from the range. She did know where on the range the blue flash came from since she was not looking directly at it. The consumer immediately shut off the unit.

    A short time later she turned on the right front burner to see if it was still working and she heard another “pop” and the digital screen on the back of the unit went black. The consumer also reported the smell of something electrical burning. The complainant stated the circuit breaker to the unit tripped after the other burner was attempted to be turned on. There were no injuries and no smoke alarm sounded.

    The consumer previously had an incident which was investigated under [REDACTED] for the same range which involved the same front left burner heating up after it was shut off and causing the cooking surface to break. The front left burner and a circuit board in the back of the unit were replaced by the manufacturer after the first incident. The manufacturer told her those repairs were only guaranteed for 90 days and the unit was no longer under warrenty when the 2nd incident occurred. She has already gotten rid of the unit and purchased a new one since she did not believe the incident unit to be safe, even if it was repaired.

    Model
    790.9642240C
    Serial number
    VF74946104
    Bought from
    Sears
    Bought
    Feb 17, 2008
    Where
    Carbondale, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Sep 27, 2011, sent to the company Oct 4, 2011, published by CPSC Oct 19, 2011

    The product, in the report: This is a Kenmore smooth top range. Model #790.96021406. It is a fire safety hazard. It stays on high when control is turned to low, it spontaenously comes back on high after being turned off

    I have the smooth top Kenmore electric range. The left front burner continues to burn sometimes when the control is turned off. It has on occassion spontaeneously come back on after being turned off. It also sometimes stays on high after the control has been turned to low. This is a fire hazard and I don’t understand why this model number was not in the recall. #790.96021406. All the other burners seem to be fine, only the left front burner has been a problem.

    The date stated below is only an estimated time this has happened many times over the past six months

    Model
    790.96021406
    Serial number
    VF74646353
    Bought from
    Sears
    Bought
    Feb 22, 2008
    Where
    Kinston, Alabama: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Sep 27, 2011, sent to the company Oct 5, 2011, published by CPSC Oct 20, 2011

    The product, in the report: Kenmore 30” Electric Range smooth surface, white

    I used my oven on Sunday, September 25, 2011 for only a few minutes. When I was done, I turned it off. While sitting in the the living room, I began to notice a burning smell. I went back into the kitchen to look at the stove burners to make sure nothing had boiled over. When I noticed it hadn’t, I opened the oven door and the oven was still on. It was beginning to smoke. I tried pressing the power button 2 or 3 more times, but it didn’t turn off. I had to unplug my stove.

    Model
    95022101
    Serial number
    RM4922255
    Bought from
    Sears Outlet, Illinois
    Bought
    Jul 7, 2003, about then
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Sep 27, 2011, sent to the company Oct 4, 2011, published by CPSC Oct 19, 2011

    The product, in the report: Kenmore Elite Smoothtop Electric Range - black

    The front right surface heating element fails to turn off after being switched off

    Model
    790.99019 900
    Serial number
    VF22022992
    Bought from
    Sears
    Bought
    Sep 1, 2002
    Where
    Dunstable, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Sep 26, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

    The product, in the report: Glass top range

    We have a Kenmore Glass Top Range, model 79096122409. The front left burner will not shut off. If you attempt to use the burner, you cannot control the heat setting. It is a fire hazard and drain on our electrical bill, but it is not covered under the recall of other Kenmore and Frigidaire models with the exact same issue.

    Model
    79096122409
    Serial number
    VF65119320
    Bought from
    Sears
    Bought
    Mar 1, 2007, about then
    Where
    Pinconning, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Sep 25, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

    The product, in the report: Kenmore electric range model 790.95301 100

    Kenmore electric range model 95301 lower oven element would not turn off, continued to heat until power was shut off at the circuit breaker. Was advised by Sears customer service to try turning it back on, same result. Sears advised that the electric control panel needed to be replaced, at my expense. This type of incident has been very prevalent in Kenmore ovens, but only a few select models have been recalled.

    Model
    790.95301 100
    Serial number
    VF13808941
    Bought from
    Sears
    Bought
    Nov 24, 2001
    Where
    San Angelo, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Sep 23, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

    The product, in the report: Kenmore Electric Glass Top Range Model # 790-9611-340A Serial# VF71840830

    Kenmore Electric Glass Top Range Model # 790.9611.340.A Serial# VF71840830

    I purchased a new home in Feb 2008. All of the Kenmore appliances were installed by the builder. This morning, I was about to make breakfast, while using my pan on the stove, the left front burner, heated up (Quickly) to the absolute highest setting (while I only had it on the low setting) I tried desperatedly to turn down and off the burner, it only got hotter! started to smoke, we pulled out the oven and unplugged it! It was a frightening experience and I shudder to think what may have happened had I left the room for a moment, while my pancakes cooked! Luckily I was standing at the stove and saw it happen...

    I see (now) that there is a recall on Kenmore glass top stoves, however when I called Kenmore, I was told this particular model was NOT part of the recall! WHAT? My stove has the same issues as the recalls and it’s not on the list?????

    Model
    M # 790-9611-340A
    Serial number
    # VF71840830
    Where
    Catawba, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Sep 23, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: smoothtop electric range

    the consumer says the stove made a “pop” sound. There was a flame shooting out of the top part of the stove. She pulled away the stove from the wall and unplugged it. The flames went out after it was unplugged. She contacted the retailer who told her to contact CPSC. She says that if she was not home, it could have burned down their home. If it had happened at night there could have been loss of life.

    Model
    790.96612401
    Serial number
    VF50234694
    Bought from
    Sears
    Bought
    Feb 15, 2005, about then
    Where
    Bassett, Nebraska: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  79. First aid

    Made Sep 22, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

    The product, in the report: Kenmore electric range model 79097423901 free-standing stainless steel

    Kenmore electric glass top range /oven model 79097423901. Purchased April 2010 from Sears. Turned oven on to heat to 350 degrees. Oven was still in process of rising in temperature to 350 when I heard a popping sound followed by a shattering sound hitting the floor. Walked in to find outside glass panel on oven door shattered into a million pieces, mostly on the ground and shot out from the oven. Some sections remained in the door frame, looking like they had been pushed from the inside out. Nothing hit the door, the door was not hot; it seemed to just spontaneously explode. Sears technical service said they’ve never heard of this and there are no recalls. When I searched online, I found hundreds of reports of the same type incidents with Kenmore and [REDACTED] (I believe my model is actually made for Kenmore by [REDACTED]). Sears will not repair, not investigate, nor do anything with this issue.

    Model
    79097423901
    Serial number
    VF00646351
    Bought from
    sears
    Bought
    Apr 28, 2010
    Where
    crescent springs, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  80. No one hurt

    Made Sep 21, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

    The product, in the report: free standing smooth top electric range

    The broiler in our oven came on by itself and overheated the stove. (apparently from a short circuit in the control board). I immediately flip the breaker off because the broiler would not turn off. If we had not have noticed when we did, it could possibly lead to a fire, and who knows what else? The range is a Kenmore, model 790.95661100; serial number VF1313131372 purchased at Sears outlet store Orlando, Florida on October 5, 2001.

    Model
    790.95661100
    Serial number
    VF1313131372
    Bought from
    Sears Outlet store, Florida
    Bought
    Oct 5, 2001
    Where
    Kissimmee, Florida: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Sep 21, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

    The product, in the report: Sears Kenmore free-standing electric range

    We purchased a Kenmore Electric Range(Model # 790.9422340C, Serial # Vf73781985 ) in October 16th, 2007 at Sears in Fresno, California. The range is not a smooth top so it is not part of the recall for smooth tops, but it is a fire hazard just like the smooth tops because one particular burner(right rear back)burns at a high temperature even though it is set to a lower temperature. Several times what I was cooking burned or cooked too fast until I noticed the bright red burner. I believe that the first time this happened I just turned it off and the next time the burner was okay. I believe this must have happened about a year after we purchased the stove, because we didn’t call Sears thinking that it would no longer be under warranty. The burner kept doing this on and off to this day and eventually I started avoiding using this burner. I just lived with the situation until I read that the the Sears electric smooth tops were being recalled because they were a fire hazard. When I read what the smooth top range was doing, it was the same problem as our stove. We checked the recall list hoping that our range was there, but no luck. I called the CPSC line to check if they knew if our range was also being recalled and they said no. When I talked to Sears, they told me that we would have to pay for repairs or purchase a maintenance agreement. This smacks of blackmail to me. I feel Sears should be the one putting pressure on their manufacturer to make sure that their products are safe, and it should be forced to remedy all ranges that show the fire hazard problem.

    Model
    Model # 790.9422340C
    UPC
    Don’t know
    Serial number
    VF73781985
    Bought from
    Sears, Roebuck & Co.
    Bought
    Oct 16, 2007
    Where
    Clovis, California: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Sep 20, 2011, sent to the company Sep 28, 2011, published by CPSC Oct 13, 2011

    The product, in the report: 30 inch Electric Range. Four coil burners on top with oven and warming drawer below oven. Standalone.

    Kenmore Electric range model no. 790.93751, serial no. VF20512549 I shut off the oven after use around 10pm last night, but oven continued to heat up. Would not shut off even though displays were off. Only way to shut off was to unplug the range. Serious risk of fire/hazard and could easily gone unnoticed because there was nothing on to indicate that the oven continued to heat. I was very fortunate to have discovered the problem before it was too late. It was after midnight and I happened to go down to the kitchen for some water when I felt extreme heat as I stood next to the range.

    Model
    790.93751
    Serial number
    VF20512549
    Bought from
    Sears
    Where
    Milford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Sep 18, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore Electric Range purchased in Canada in 2009.

    In 2009 I purchased a Kenmore Electric Range. On September 16th, 2011the exterior glass on the range door spontaneously exploded while making dinner. It shot out several feet. Luckily, no one was hurt. I called Sears and they did not seem to be in any rush to send over a tech. Meanwhile, there is still broken glass dangling from my stove door.

    I’m not sure if these incidences are related but within a few months of having the stove I called Sears to complain that when the oven self-cleaned it seemed way too hot. In fact, it peeled the laminate end of my countertop and was extremely hot to touch anywhere on the stove. In fact, it radiated heat in such a way I was afraid it was going to burn my wall. Sears sent over a technician and said it was fine. Despite this I have always contended the stove is too hot and haven’t used the self cleaning option since. A few days ago, prior to the door exploding, the oven caught fire while making a desert. There was a small amount of drippings caught in a sheet of tinfoil but the stove literally ignited in flames. We had to use a fire extinguisher to kill the flame. Thankfully, I was in the kitchen and we were able to put it out fairly quickly without the kitchen catching fire.

    What concerns me, is the lack of concern Sears has over this. I found a consumer complaint site online where several people complain of the same incident happening to them and Sears not willing to pay for repairs or better yet, recall the stoves. I was told Sears Canada would not pay for the service call but fortunately my local Sears store has. However, they are not willing to pay for repair.

    This really concerns me and upsets me Sears seems to be so lax in all this...

    Model
    970678431
    Serial number
    VF93470686
    Bought from
    Sears HOME, New Brunswick
    Where
    Riverview, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Sep 18, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore range

    I own a Kenmore smooth top range Model# 911.95402000, I turned on the oven to preheat it, the next thing I notice bright white sparks in the oven, and smoke coming out of it....I turn off the oven on the dial and its still sparking...so I try to put it out, its burning so hot it will not go out...after a few minutes I decided to pull out the stove and unplug it...then it finally goes out. I feel this is a real safety hazard....if I had not been home I dont know if my wife or children would have known what to do. I looked for a recall on the internet and found none, But I did find alot of people having the same problems(complaintsboard.com)....I think something needs to be done before someones house burns down, or someone get hurt. Is there some kind of a recall?...

    Model
    911.95402000
    Serial number
    OV165272Q
    Bought from
    sears
    Bought
    Aug 1, 2001, about then
    Where
    Bradford, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Sep 17, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: white kenmore electric smooth top range

    I have a kenmore electric smooth top range one of the burners will not turn off and turns on on its own. The only way I can get the burner to turn off is to throw the circuit breaker. The model number is 790.96002601 ser. vf71445574

    Model
    790.96002601
    Serial number
    VF71445574
    Where
    Stuart, Florida: Mobile/Manufactured Home
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Sep 17, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore Electric Range 760.96009601

    Kenmore Electric Range 790.9600 does not turn off. The right front burner stays on the high setting when stove is in the off position. This is a fire and burn hazard. A quick google search reveals that my stove is not the only one that does this. Kenmore needs to recall these stoves!

    Model
    760.96009601
    Serial number
    vf74080291
    Bought from
    sears
    Bought
    Oct 10, 2007, about then
    Where
    Jacksonville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Sep 14, 2011, sent to the company Oct 12, 2011, published by CPSC Oct 26, 2011

    The product, in the report: Smoothtop Electric Range

    The consumer says when he sets the temperature on the front left burner, it goes to a higher temperature than indicated. Also the burner does not switch off when turned off. It also turns on without being turned on. The consumer says that his unit is doing all three hazards indicated in 09-333 but his model is not listed in the recall. The consumer says he has tried to unplug it for a few minutes but it happened again. He unplugged it again and left it unplugged for a couple of days but it was having the same issue when turning it on.

    Model
    790.96123409
    Serial number
    VF70220446
    Bought from
    Sears
    Bought
    Sep 15, 2008
    Where
    Newbird, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Sep 13, 2011, sent to the company Sep 21, 2011, published by CPSC Oct 5, 2011

    The product, in the report: Kenmore range with 4 burners flat top and an oven.

    I have a Kenmore range that has issues: - the front large burner turns on by itself on high randomly - the front large burner often does not turn off - when I try to turn off the front burner, I sometimes see a spark at the back of the range - the front large burner cannot go on low, it is high or nothing

    We have to continually turn off the breaker for the range when it isn’t in use.

    Model
    970-606020
    Serial number
    VF65144162
    Bought from
    Sears
    Bought
    Apr 10, 2007, about then
    Where
    North Vancouver, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Sep 13, 2011, sent to the company Sep 21, 2011, published by CPSC Oct 5, 2011

    The product, in the report: Kenmore electric range

    I was baking pork chops in my Kenmore electric range model # 79095922301 at 400 degrees when after about 1/2 hour i heard a loud snap and pop from the kitchen as i was watching the tv in the living room.I went into the kitchen to see smoke then flames coming from the controller on the top of the range! I grabbed a fire extinguisher and put it out then pulled the range away from the wall and ran downstairs and shut off the circuit breaker.I then opened the windows and door to help clear the smoke from the kitchen!The house smelled like burnt electronics and you can see the black flame marks on the top back of the range!

    Model
    79095922301
    Serial number
    vf34705508
    Where
    Bedford, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Sep 12, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

    The product, in the report: Smoothtop electric Rangee

    The consumer says the right hand front burner will turn itself from low to high. He says that in order to shut if off he would have to push the knob in and turn it. The consumer says that he has no other issues with the unit. The hazard is similar to Release # 09-333. The consumer’s model number is out of range of the recall. He says he has never had to cut off the circuit breaker to turn the unit off.

    Model
    790.96010407
    Serial number
    VF74553630
    Bought from
    Sears
    Bought
    Sep 15, 2009
    Where
    Syracuse, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Sep 11, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Kenmore Elite 790.41023800; stainless steel, black top

    Kenmore Electric Range: 790.41023800

    This is a smooth top range. The right front burner can accommodate pans/pots for different sizes - there are three settings for pan size.

    Yesterday was the second time the burner (set on the largest size) did not turn off. Two of the three rings were on. The dial showed HE meaning the burner was hot but off. The only way I have found to turn the burner off is to turn it on and then turn on the three burners and select a heat setting.

    Model
    790.41023800
    Serial number
    NF84711900
    Bought from
    Sears, Connecticut
    Bought
    Dec 3, 2008
    Where
    Ashford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Sep 10, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Kenmore electric range with glass cook top

    Kenmore Electric Range 665.95029101 - element would not turn off - had to unplug range. After 2 hours plugged back in and the range element started heating again so unplugged. What is the cause of this problem and what needs to be replaced on the range and what is the routine cost of repair. Range is 8 year old.

    Model
    665.95029101
    Serial number
    RP1914056
    Bought from
    5/2003
    Bought
    May 3, 2003
    Where
    Rochester, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Sep 10, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

    The product, in the report: Kenmore Warm & Ready Range / Self-Cleaning Oven. Free standing, smooth top, 4 burners, one oven compartment, warming drawer. Color is white. All elements are electric.

    My wife had placed two trays of pasta in the oven so it could bake while we were at church so that it would be ready as soon as we got home. She set the temperature for 350 degrees. Everything seemed fine / normal, so we left. This was at about 4:45pm. When we arrived back to our house around 5:50pm, we opened the door and immediately heard at least 2 of our smoke alarms beeping. The house was filled with smoke. We went in and found smoke pouring from the oven with fault code “F1” displayed on the screen. Pressing the off button did not turn the oven off. The surfaces of the oven were incredibly hot, so much so that we could not move the oven to unplug it. I went down to the breaker box in the basement and shut the power off that way. Once it had cooled down, we inspected it. The inside is probably permanently damaged (scorched everywhere). The baking sheet’s silcone grips were burnt to the point they turned into power. You can’t even see through the door’s glass anymore. We turned the power back on once it had cooled off, and it seemed like it was working normally again. However, we have now shut the power off at the breaker and will likely replace the oven completely as we simply do not trust it anymore. This is extremely dangerous; it could have easily started a fire in the house if we had been much later getting home. I have seen many complaints on the internet about this problem, and I find it amazing that there has not been a recall issued. This was scary and extremely dangerous. No oven should be allowed to heat out of control. There needs to be a fail-safe type of control to shut down power immediately if the oven starts to overheat.

    Model
    790.95592102 / Warm & Ready Range
    Serial number
    VF22900810
    Bought from
    Sears
    Bought
    Jul 14, 2002, about then
    Where
    Wilmington, Delaware: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Sep 8, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

    The product, in the report: Smoothtop Electric Range

    The consumer says the front right burner will turn on without turning off. The consumer says she has had the relay board replaced in May of 2010 by retailer. She has had it replaced again in July of 2010. The consumer says the problem still persists so she stopped using it. The product and hazard are similar to recall 09-333 but her model and serial are out of range of the recall.

    Model
    790.97473800
    Serial number
    VF84358532
    Bought from
    Sears, Minnesota
    Bought
    Nov 15, 2009
    Where
    St. Paul, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Sep 8, 2011, published by CPSC Sep 30, 2011

    The product, in the report: Kenmore Smooth Top Ultrabake Electric Range

    While cooking chicken in our Kenmore Electric Range, Model # 665.95829003, the oven started getting EXTREMELY hot. The chicken was smouldering and I removed it--but the oven was so hot I needed full-hand mitts to retrieve the chicken. I turned off the oven, but the top broiler elements remained on. The oven was glowing orange and continued heating unchecked until I shut off the circuit breaker. The display stated “F-1 F-3.” If we had not been inside (the oven was only set to bake, not broil--and 350 degrees) the oven could have caught the house on fire.

    Appearantly, we are not the only ones this has happened to. Upon a Google search of the problem I found many like stories online at this website:

    http://www.mysears.com/Appliances/topics/My-oven-won-t-turn-off-/posts?page=7

    It seems that a relay in the oven fuses, causing the broiler to remain on with no thermostatic control until the power is cut.

    Model
    665.95829003
    Serial number
    RN0215773
    Bought from
    Sears
    Bought
    Sep 15, 2002, about then
    Where
    Orford, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Sep 5, 2011, published by CPSC Sep 27, 2011

    The product, in the report: Kenmore electric stove

    I am writing to inform you about a serious safety problem. On September 3, 2011 my wife put some food in our oven to warm it up. While working in the kitchen she happened to look at the oven and notice light coming out of it. She opened the oven door to discover the bottom heating element glowing white hot and sending out sparks. She immediately turned off the oven and removed the food from the oven. Even with the power turned off to the oven the element continued to glow white-hot and send out sparks like a Fourth of July sparkler. I grabbed our fire extinguisher, which is rated for electrical fires, and sprayed the burning element. I emptied the entire extinguisher and it made no difference – the element continued to burn and send out sparks. Since the fire was burning along the element I grabbed a cutter and cut the element. When the fire reached the end of the cut it then stopped burning.

    The stove is a Sears Kenmore Model # 911-95582990 about eleven years old. The serial number is 9T1-2486420.

    This incident is of concern because we could have put food in the oven to cook and not been watching the oven and a fire could have been produced that may have resulted in major damage or even loss of life. We do not know how common this problem is but if there have been other incidents we believe there should be a recall/replacement of the oven heating elements for these models of Kenmore electric stoves.

    I have attached photos of the stove. The white material you see is from the fire extinguisher.

    Please assist us in informing the proper persons about this potentially serious problem.

    Thank you for your assistance,

    [REDACTED]

    Model
    # 911-95582990
    Serial number
    9T1-2486420
    Bought from
    Sears Retail, Colorado
    Where
    Greeley, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  97. Hurt, no treatment

    Made Sep 2, 2011, published by CPSC Sep 26, 2011

    The product, in the report: Kenmore Ultra Bake Super Capacity Electic Glass Top Range Model 95792000 S/N RK0811206

    Kenmore Ultra Bake Super Capacity Electric Glass Top Range. While cooking a pork loin I walked into the kitchen and saw an error code on the electronic display. The bake element had shut off but the broiling element was raging. I left the door open and did a quick error code search. Most suggested replacing the control board. 20 minutes later the broiler was still on so I flipped off the breaker. Once cool I flipped it back on and same thing. More research showed me this is a recurring proplem with many similar units but different serial numbers. I haven’t been able to find a recall notice. I thank God I was home and cooking when it happened because several other people have mentioned not even using the range and realizing the broiler was raging. My model number is 95792000 and serial number is RK0811206.

    Model
    95792000, Kenmore Ultra Bake Super Capacity Electric Glass
    Serial number
    RK0811206
    Bought from
    Sears- it was in the house when I bought it 6 years ago
    Bought
    Sep 1, 2005, about then
    Where
    Jefferson, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  98. No one hurt

    Made Sep 1, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

    The product, in the report: Smoothtop Electric Range

    The consumer says the oven was off when she heard three loud popping sound. The consumer said the glass exploded forward and outward in many large and small pieces. The glass that exploded was the outside pane of the window on the oven door. The consumer said the unit was off and she hadn’t used it for nearly twenty hours. The consumer says that she contacted the manufacturer’s corporate office who only offered to send out a technician for a fee. The consumer contacted the retailer who offered the same remedy.

    Model
    790.9622340B
    Serial number
    VF63421948
    Bought from
    Sears
    Bought
    Nov 15, 2006, about then
    Where
    Melrose, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Sep 1, 2011, published by CPSC Sep 26, 2011

    The product, in the report: Kenmore Electric Stainless Steel Convection Range

    I purchased a Kenmore Convection range from sears in Feb 2009 for $1,000. About a month ago when trying to make dinner I couldn’t get the oven temperature to heat up to 300 degrees. Today a repairman came out and found the clock assembly wires had melted and fried. After the last time I used the oven, we noticed what we thought smelled like burning rubber, but couldn’t figure out where it was coming from. A new clock assembly will cost us $200. I’ve been battling with Sears but getting nowhere.

    Model
    790.97453801
    Serial number
    VF90641055
    Bought from
    Sears, Florida
    Bought
    Feb 9, 2009
    Where
    Spring Hill, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Aug 31, 2011, sent to the company Sep 23, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore Smooth top electric range

    Consumer stated that his electric oven range combo is a fire hazard. The consumer stated that he powers off the range at the dials and the digital displays appear that the range is off. However, the burner is still on and very hot. The consumer was in his kitchen in the middle of the night and found that the burner was on even though the range was powered off. The consumer stated that the range will turn itself off usually after 7-10 minutes. This the left back burner. The consumer attempted to turn it off but it would not comply with the digital command made by the consumer. The range is a smooth top.

    The consumer called the firm about this issue today. The would not offer assistance except send out a repairman at the consumer’s expense. The consumer was informed that there was no recall for it.The product is an oven range combo and has not experienced any issues with the oven. The consumer unplugged the unit last night to avoid anymore occurrences. The consumer was told by his wife that she found the range was on even though the range was off.

    The consumer’s wife dismissed it as an accident. The consumer has not plugged the breaker in since. The product appeared to show no signs of damage. The retailer and firm is one and the same. The product has not damaged the consumer’s home. The consumer stated that no one has been hurt. The consumer did not call the fire department after the incident.

    Model
    790-96112409
    Serial number
    VF70825334
    Bought from
    Sears
    Bought
    Mar 15, 2007, about then
    Where
    Palm Harbor, Florida: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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