Kenmore electric stoves and ovens

The reports, as CPSC published them

1601. No one hurt

      Made May 11, 2011 · , published by CPSC Jun 3, 2011

      The product, in the report: kenmore Elite Range.

      I have a Kenmore Elite range with a flat cooktop. The left front burner turns itself on and off. This has happenend multiple times. I called and there is a recall for this problem but not on my model.

      Model

      79046809991

      Serial number

      NF94520464

      Where

      highlands ranch, Colorado: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1602. No one hurt

      Made May 11, 2011 · , published by CPSC Jun 22, 2011

      The product, in the report: Electric slid in range

      While baking a dish in the oven at 350 degrees for approximately 20 minutes. A F3 code displayed on the control panel. She attempted to power the oven in the off position by using the control knob, but the unit did not power off.

      The F3 disappeared from the control panel and the heating element glowed bright red. She pulled the unit from the wall and unplugged it from the wall and then powered the circuit breaker in the off position. She attempted to duplicate the failure but was not able to.

      The appliance is currently plugged into the wall outlet and the circuit breaker is powered on. She is considering having the unit repaired after speaking with the firm.

      Model

      66595022

      Serial number

      rl3110912

      Bought from

      Sears, New York

      Bought

      May 15, 2001, about then

      Where

      Westbury, New York: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1603. No one hurt

      Made May 10, 2011 · , published by CPSC Jun 2, 2011

      The product, in the report: Kenmore electric stove

      The CPSC recall 09-333 should be expanded to include our Kenmore electric stove, model 790.9401 2600, purchased new from Sears in late 2006. As with the smoothtop stoves in the recall, two of this model’s four heating elements turn themselves all the way up to MAX after about five minutes regardless of how low you set the dial, which renders them useless for cooking (they burn everything), as well as a potential fire hazard. This has been a problem since a year or two into our ownership.

      Model

      790.9401 2600

      Serial number

      VF64549806

      Bought from

      Sears, California

      Bought

      Nov 24, 2006

      Where

      Palo Alto, California: Home/Apartment/Condominium

      Who was involved

      Age 27, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1604. First aid

      Made May 10, 2011 · , published by CPSC Jun 1, 2011

      The product, in the report: Sears Kenmore Electric Range - Model 790.9656.9602, S/N VF73538269

      Kenmore Electric Range - Model Number 790.9656.9602, S/N VF73538269 The stove top came on without the switch being on and caused a fire. I called Sears and they refused to fix it as they claim my serial number is not covered by the recall: http://www.cpsc.gov/cpscpub/prerel/prhtml09/09333.html

      Please keep in mind this is the exact same problem as described in the recall, but not a listed model and serial number. This is a huge fire/safety hazard as the stove top is hot with the switch off.

      Model

      790.9656.9602

      Serial number

      VF73538269

      Bought from

      Sears, North Carolina

      Bought

      May 1, 2007, about then

      Where

      New London, North Carolina: Home/Apartment/Condominium

      Who was involved

      Age 49, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Injury, First Aid Received by Non-Medical Professional

1605. No one hurt

      Made May 10, 2011 · , published by CPSC Jun 2, 2011

      The product, in the report: Kenmore Self-Cleaning Electric Range

      While fixing dinner today 5/10/11, I was using my Kenmore Self-Cleaning Electric Range model #665.9502210, Ser#RL1110117. I used the oven, set at 350. After 10 minutes I noted the food was burning, removed it, and turned the oven off. I prepared other items, we had dinner, then prepared to leave for soccer practice. My 9 yr old daughter brushed against the front door of the range and told me it was hot. The entire stove was blister hot to the touch and the top broiler element inside the oven was glowing red. The oven was off and had been for an hour. I wrapped wet towels around the oven door handle and pulled the device away from the wall. The sides and back of the range were also blister hot. I unplugged the power and the oven took nearly 3 hours to cool down. I tried to plug it back in and with the oven still off, the elements was glowing red hot again in under 5 minutes. I unplugged the device. Had not my daughter been burned, I have no doubt that we would have experienced a house fire had we gone on to soccer practice.

      I checked for recalls or other related incidents on the web and noted that this model electric range was not included on any current recall. SEARS has a serious problem here and needs to expand the product recall to include all electric ranges.

      Model

      665.9502210

      Serial number

      RL1110117

      Bought from

      Sears, Ohio

      Bought

      Mar 21, 2001

      Where

      Grove City, Ohio: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1606. No one hurt

      Made May 3, 2011 · , published by CPSC Jun 10, 2011

      The product, in the report: Kenmore Elite Electric Range

      Consumer wanted to report that her Kenmore Elite electric range doesnt turn on to the desired setting on low it exceeds itself to high. The unit is a smooth top range and this applies to the left side of the stove. The product is a stove and oven. The right front burner only works sometimes as it occasionally wont turn on. The left burners will turn off but they wont turn to anything but high immediately when turn on even if she sets the burner at low or medium. She called the manufacturer in April of 2009 because the oven wouldn’t work for baking. The manufacturer told her that they would fix it at her expense. They replaced the motherboard control that controlled the baking element for the oven.

      She has noticed that Sears has similar models that were recalled for similar issues with the heating element. Later that year, the manufacturer came to fix the same issue with the stove’s malfunctioning baking feature. Her father who is repairman in 2010 serviced the unit for problem with oven’s front touch panel so that she may turn the oven on. In March of 2010 the issue with her left burner’s began. In this instance she chose not to call the manufacturer or the retailer. Presently, the stove and oven are not charred or discolored. No damage has spread to the structure of her home. Her father provided with several numbers to call and after speaking to the manufacturer regarding similar recalled units, she felt it was imperative to report this issue to the CPSC.

      Model

      790.99123405

      Serial number

      VF52465188

      Bought from

      Sears, New Hampshire

      Bought

      Jun 28, 2005

      Where

      White River Junction, Vermont: Home/Apartment/Condominium

      Who was involved

      Age 31, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1607. First aid

      Made May 2, 2011 · , published by CPSC Jun 17, 2011

      The product, in the report: Electric Range

      Consumer stated that while she was using the oven, she only had it on for a few minutes when it started overheating to a temperature of 600 degrees, the four burners came on and the broiler and the error flashed on the control panel as F1 and would not turn off, by attempting to turn off the stove she received minor burns to her arms, she had to power it off from the Circuit breaker. Consumer didnot seek medical attention, she administered first aid.

      Consumer eventually unplugged the stove to prevent further damages.

      5/2/11 Consumer contacted the manufacturer and was advised that the unit was not under warranty so there was nothing that could be done.

      Consumer feels that this range is a fire hazard and should be recalled.

      Model

      790.924111

      UPC

      unknown

      Serial number

      VF23208285

      Bought from

      Sears, New York

      Bought

      Jan 15, 2003, about then

      Where

      Oneonta, New York: Home/Apartment/Condominium

      Who was involved

      Age 51, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Injury, First Aid Received by Non-Medical Professional

1608. No one hurt

      Made May 2, 2011 · , published by CPSC Jul 18, 2011

      The product, in the report: Kenmore Electric Range

      Consumer wanted to report that his Kenmore electric range is dangerous. The unit is a self standing oven stove combo. He stated in some the element light on the stove wont turn off. The range is a smoothe top range. In one incident the oven turned itself on or in other cases it wont turn off after an hour of use. Consumer pointed out that the oven also malfunctions and cooks at a temperature different from the one desired. He noticed that his oven is similar to models that were recalled by frigidaire and Kenmore elite for a heating element issue dating back to November of 2009.He has yet to call the retailer or manufacturer.The products is not damaged or charred on the inside of the stove. However, he felt it was imperative to report this to the CPSC.

      Model

      790.9641

      Serial number

      ZF84067820

      Bought from

      Sears, Louisiana

      Bought

      Oct 15, 2010, about then

      Where

      Pineville, Louisiana: Home/Apartment/Condominium

      Who was involved

      Age 70, Male

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1609. No one hurt

      Made Apr 20, 2011 · , published by CPSC Jun 17, 2011

      The product, in the report: ELECTRIC FREE STANDING RANGE

      The large front right burner was powered in the on position at a medium high setting for a couple of minutes when the coil began to glow bright red.

      She went to power the burner in the off position when she noticed a huge flame the blew up fromt he coil and then the coil exploded and shot the burning metal through out the kitchen. The firme as contacted and they stated that it is no longer under warranty. The part as not available and she ordered it from Glenwood Appliance Center and she has plugged the part back in.

      She expereinced the same failure a few years prior with a different range by the same manafacturer. The heating element in the oven also experienced the same failure.

      Model

      362.92212301

      Serial number

      3z135075p

      Bought from

      Sears, Oregon

      Bought

      Feb 15, 2001, about then

      Where

      Springfield, Oregon: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1610. No one hurt

      Made Apr 20, 2011 · , sent to the company Apr 6, 2012 · , published by CPSC Apr 20, 2012

      The product, in the report: Kenmore Electric range Model #79094463704 Serial #VF90263440

      The inner glass on the triple paned door of Kenmore electric range spontaneously exploded at 5:45 AM resulting in shattered glass inside the range drawer and on the floor around the range. The glass was not contained within the other two panels and spilled out. The range has not been used in a over week.

      Model

      79094463704

      Serial number

      VF90263440

      Bought from

      Sears, Massachusetts

      Bought

      Jan 1, 2009, about then

      Where

      Franklin, Massachusetts: Home/Apartment/Condominium

      Who was involved

      Age 53, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Kenmore, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

1611. No one hurt

      Made Apr 12, 2011 · , published by CPSC Jun 7, 2011

      The product, in the report: Electric Range

      Electric Range was not in use but callers noticed that the center burner was getting red then black then red again indicating that it was in use, off then in use again. Caller checked the electronic control panel on front of unit and there were no codes warning that there was a hot burner at any time. He assured that the sensa cook button was not on, then he turned the element on then off again but this did not solve the problem either. They followed the same steps a few times after which the caller turned the on button to “high” then off again. Once the button was turned to high then off the control panel showed HE to indicate hot burner, went off and hasn’t come back on again. Caller turned his circuit breaker off. Caller contacted retailer he purchased the electric range from on 04/11/2011, spoke with rep who told him that the range was not on recall but they could send a tech out if he made an appointment but at his expense. He explained what the range was doing, that it is a safety hazard, that ranges recalled on release# 09-333 are recalled for the same thing & that repair should be at their expense. Called manufacturer he was led to believe was the producer of this range, they identified the actual manufacturer. He called retailer customer service 04/11/2011, spoke with [redacted] who told him that she couldn’t tell him who the manufacturer is, it is not recalled. The model is made by the same manufacturer as cuted in recall notice 09-333, where other models were cited as having the same malfunction. Subsequently, the retailer made a number of service calls and replaced the same circuit board as was replaced to remedy the issue under recall notice 09-333. The issue has not reocurred since the repairs have been made. He would like this model recalled for the safety of all in the public.

      Model

      790.46729700

      Serial number

      NF74118257

      Bought from

      Sears, Florida

      Bought

      Dec 15, 2007, about then

      Where

      Valrico, Florida: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Kenmore/Frigidaire, made or sold by Sears Holdings Management Corporation

      How badly, in CPSC’s words

      Incident, No Injury

CPSC’s disclaimer

Sources