Frigidaire electric stoves and ovens

The reports, as CPSC published them

1001. No one hurt

      Made May 8, 2015 · , sent to the company Jun 10, 2015 · , published by CPSC Jun 24, 2015

      The product, in the report: Electric Range

      Consumer stated that the range failed to turn on she called for service, (5/7) service rep came out and advised her that the wiring had melted inside the module which he had seen in the recalled ranges for the company.

      Advised consumer of recalled 09-333 and the hazard. Consumer stated that she had not experienced, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected.

      (5/7) The manufacturer was contacted and she was informed to contact the retailer.

      Consumer feels that the range should be recalled due the melting of the electrical wiring.

      The consumer added:

      FRIGIDAIRE STOVE;MODEL NUMBER FFES3005LBA SERIAL NUMBER NF04921026

      Enclosed is a picture of a stove that was bought August 2011from Lafferty’s store in Texarkana, Texas...She turned on the stove to cook biscuits...She put the biscuits in a pan to put them in the oven...She opened the oven door, but the oven was cold even though the control said it was working. The service tech said THE CONTROL says it is working, but the burners and the oven are not working..The service tech said the wiring inside the Molex plug was burned...He said the stove is not safe to use...The consumer noted she is a senior citizen on a fixed income and bought this product in good faith from a rebuttable appliance store...This stove was installed by Lafferty, and she bought FRIGIDAIRE,a well known brand, so she WOULD HAVE YEARS OF CONTINUOUS SERVICE (surely a stove should last more than three years)...She needs to know the next steps CPSC and Lafferty plan to take to resolve this problem which will lead to her, the customer’s satisfaction.

      The consumer also added she is thankful her home and their lives were not destroyed as a result of faulty wiring from this product...She has tried to resolve this problem with [REDACTED] for almost two weeks...She has no stove to cook their meals and no one seems to be concerned about that issue but her.

      Model

      FFES3005LBA

      Serial number

      NF04921026

      Bought from

      Lafferty Appliance Store, Texas

      Bought

      Aug 20, 2011, about then

      Where

      Texarkana, Texas: Home/Apartment/Condominium

      Who was involved

      Age 83, Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1002. No one hurt

      Made May 8, 2015 · , sent to the company Jun 1, 2015 · , published by CPSC Jun 15, 2015

      The product, in the report: smoothtop range

      (05/02/2015)The consumer stated that the burners come on by themselves. Also the temperature cannot be controlled. The consumer stated that the first time that it happened was about four years ago. The back right burner came on. This weekend more than one burner came on. The consumer was not able to turn the burners off. She had to disconnect the stove at the breaker. In both incidents the oven was in use but not the stove top.

      The consumer called for service repair. The technician that came out advised her of the recall.

      (05/068/2015) The consumer contacted the firm and was advised that the unit was not included in the recall-Rel# 09-333.

      Model

      PLEFMZ99GCE

      Serial number

      VF91155337

      Bought from

      Dakota TV & Appliance

      Bought

      Aug 14, 2009, about then

      Where

      Minto, North Dakota: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1003. No one hurt

      Made Apr 27, 2015 · , sent to the company Jun 26, 2015 · , published by CPSC Jul 13, 2015

      The product, in the report: Electric Range/Oven Glass Door Have you contacted the manufacturer?: The glass oven door should have never just exploded! The caller contacted the manufacturer and they said warranty only 1 year. Very unhelpful, didn’t care. Wanted to sell caller a warranty. What a joke.

      Caller stated that while oven was on for approximately 10 mins and the oven outer glass door exploded. The glass pieces shattered all over the kitchen floor. The manufacturer was not contacted as yet. There were no prior incident or service calls associated to this unit.

      Caller feels that this oven door is a safety hazard and should be reported.

      Model

      LGEF3045KFB

      Serial number

      VF05081395

      Bought from

      Lowes, Missouri

      Bought

      Apr 2, 2011, about then

      Where

      Branson, Missouri: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1004. No one hurt

      Made Apr 21, 2015 · , sent to the company Apr 29, 2015 · , published by CPSC May 13, 2015

      The product, in the report: Frigidaire Professional Series electric smoothtop range.

      Frigidaire Professional Series smoothtop electric range, the left rear cooktop burner turned on spontaneously, could not be turned off. After unsuccessful attempts, I pulled the unit away from the wall and unplugged it to turn it off. Frigidaire model number PLEFMZ99GCG, serial number [REDACTED]. Burner turned on to 3.5 on the digital temperature readout. Temperature would adjust higher or lower, erratically, but would not turn off. No other part of the unit was turned on at the time of the incident. The oven and a different burner had previously been used earlier that morning.

      Following the incident, I did a Google search and learned of the August 2009 recall. Spoke with Frigidaire representative on 4/21/2015, she informed me this unit was built in September 2009 and was not subject to the recall. She informed me Frigidaire has no liability for the unit because it is not part of the recall.

      Model

      PLEFMZ99GCG

      Serial number

      VF93638677

      Where

      Glendale, Arizona: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1005. No one hurt

      Made Apr 10, 2015 · , sent to the company Apr 20, 2015 · , published by CPSC May 4, 2015

      The product, in the report: Drop-in Frigidaire Electric Range.

      The glass front assembly panel on our Frigidaire electric oven exploded. The model number is GLED388ASD. It was purchased from Sears approximately 12 years ago.

      The stove has rarely been used; it was in perfect condition. The oven was not on when it exploded. The assembly panel is a double pane of decorative glass that covers the entire oven door. It’s installed in front of a second interior glass panel set into a metal frame (that did not break).

      A stainless steel pan from an adjacent counter was accidentally knocked off and must have hit the oven door. The glass front did not simply break but exploded outward with literally hundreds of shards reaching up to as far as 4 to 5 feet from the stove. About a quarter of the panel remained in the setting, albeit broken into minute pieces and crackling.

      Obviously, a young child who picked up a pan or other toy and struck that stove front could easily have been blinded or worse.

      I was completely dumbfounded that could have happened … no idea. Unfortunately I did not take a photo.

      There were no injuries. I was the only adult in the kitchen and was standing at the sink facing away from the stove.

      Model

      GLED388ASD

      Serial number

      NF24016339

      Bought from

      Sears (purchased on January 17, 2003)

      Where

      Silver Spring, Maryland: Home/Apartment/Condominium

      Who was involved

      Age 62, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1006. No one hurt

      Made Apr 9, 2015 · , sent to the company Apr 29, 2015 · , published by CPSC May 13, 2015

      The product, in the report: Electric Cooktop Range

      Consumer stated that she experienced similar problems of recall#09-333 with her range. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

      Consumer stated that after using the right front burner she powered it off but a few minutes later she noticed that the burner had come on by itself. She was unable to power it off and the range stayed on until 4:30am 4/9 because it is connected to the breaker in the house and they had to wait until an electrician could arrive. The range is connected to the breaker box outside the house which did not allow them to be able to power it off.

      4/9 Consumer contacted the manufacturer and she was advised that her serial number was not included in the recall and a technician would be sent out at her expense. She is concerned that this range could have caused a house fire and should have been recalled.

      Model

      FEC30S6ABF

      Serial number

      ENF81909877

      Bought from

      Acker Appliances, Alabama

      Bought

      Apr 4, 2009, about then

      Where

      Tuscaloosa, Alabama: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1007. No one hurt

      Made Apr 6, 2015 · , sent to the company Apr 14, 2015 · , published by CPSC Apr 28, 2015

      The product, in the report: Electric range ES340 Control, self-cleaning oven with ceramic, cooktop and bake-n-warm double oven

      Woke up Sunday morning to see my oven door was shattered and glass was blown 7 feet from the oven door. It is only my husband and myself. There was no damage to the door before we found the glass blown out of the door. I am very concerned that the glass shattered 7 feet from the oven door, what would have happened if someone was standing next to the door or opening it.

      Model

      FEFLM605DCD

      Serial number

      VF52932693

      Bought from

      Erie TV and appliance, Ohio

      Bought

      Jan 31, 2006

      Where

      Vermilion, Ohio: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1008. No one hurt

      Made Mar 30, 2015 · , sent to the company May 11, 2015 · , published by CPSC May 26, 2015

      The product, in the report: cooktop

      (03/29/2015) The consumer stated that his wife had just finished cooking. All the dials were completely off. His wife noticed smoke coming from the bottom of the unit. The consumer went outside to turn the breaker off.

      (03/30/2105)The consumer called A1 Appliance. When the unit was opened, it was discovered that all the boards and the wiring harnesses were burned and melted. The technician called Frigidaire to advised them of the problem. The technician was advised that the unit is not repairable by [REDACTED] at Frigidaire. The consumer was given a Frigidaire complaint number-[REDACTED]-and advised to call Frigidaire at 877-435-3287

      (03/30/2015) The consumer contacted Frigidaire and advised them of the incident. He was advised that the unit was not under recall and was also out of warranty.

      The consumer stated that he is having the same issue as the recalled models in Release #11-016

      Model

      FPEC3685KSA

      Serial number

      NF23719156

      Bought from

      A! Appliance

      Bought

      Nov 21, 2012

      Where

      Laplace, Louisiana: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1009. No one hurt

      Made Mar 29, 2015 · , sent to the company Apr 6, 2015 · , published by CPSC Apr 20, 2015

      The product, in the report: Residential kitchen stove with smoothtop cooking surface model FEFL79GCA

      Frigidaire Smoothtop range model FEFL79GCA serial #vf72419995. The left front burner periodically does not turn off or will heat much hotter than the dial is set. These are the same symptoms for which other models of this stove were recalled and there are multiple reports of the same issue online with other users.

      Model

      FEFL79GCA

      Serial number

      vf72419995

      Bought from

      Lowes, Ohio

      Bought

      Mar 1, 2009, about then

      Where

      Unspecified: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1010. No one hurt

      Made Mar 20, 2015 · , sent to the company Mar 30, 2015 · , published by CPSC Apr 13, 2015

      The product, in the report: Electric Oven

      I have a Fridgidare ElectricRange ES200/300 bought 2002. Tonight my wife was cooking and could not turn off the oven. Neither could I. We could also not get the door open. Finally I turned off the circuit breaker. We still could not get the door open.

      We called Fridgiaire. I told them their oven had a life threatening defect. My wife doesn’t know how to turn off the circuit breakers. Its a good thing I was home as I was afraid the house would burn down. Their customer service rep said “Its not a defect because she could not find a product recall on it”. I told her the web was full of problems people had shutting off their ovens. She offered to help me find a service repairman in my area that I could pay to fix the oven. She didn’t seem to care that I was more worried about the house burning down than fixing the oven.

      Since, I’ve learned this is a common problem with Fridgidaire electric ovens. Google: “fridgidaire oven won’t turn off” and you’ll see 5 to 10 hits on the first page about Fridgidaire ovens not turning off.

      This company should not be in business. Your poorly designed web page seemed not to allow me to “register”. [REDACTED]

      Model

      ES200/300

      Serial number

      inaccessible

      Bought from

      New England Applience, Maynard

      Bought

      Nov 1, 2002, about then

      Where

      Sudbury, Massachusetts: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Fridgieaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1011. No one hurt

      Made Mar 7, 2015 · , sent to the company Mar 16, 2015 · , published by CPSC Mar 30, 2015

      The product, in the report: Frigidaire electric range model #LGEF3045KFH Serial # VF24351654 black and stainless.

      Frigidaire Electric Range Model #LGEF3045KFH serial# VF24351654. The range was purchased from Lowes on 11/20/2012. Within the first 7 months of use the automatic door locking mechanism wouldn’t unlock after a self cleaning cycle. We call Frigidaire customer service department and were informed that this happens and all we need to do is turn off the breaker, wait 5 minutes, and then turn it back on. This worked and the door unlocked, but this needs to be done every time you use self clean function. 6 months later after turning off the oven, there was very loud pop from behind the stove. A flame, smoke and sparks jumped up the back of the stove. Luckily I was standing directly in front of the stove when this happened. I pulled the unit away from the way and grabbed a fire extinguisher. I immediately called Frigidaire customer service again. I was told it was the circuit board shorting out and I could purchase a replacement part. On 9/20/2014 while pre-heating the oven, the front panel display an f10 error with loud beeping. The oven could not be turned off while the f10 error was flashing. none of the buttons were responding, so the unit was turned off at the breaker. Frigidaire customer service was contacted for the 3rd time. This time we were informed that it was thermostat and that it should re-set after a 5-10 waiting period before turning back on. I explained that the oven/stove had become so hot that the countertops and floor surrounding the stove were extremely hot to the touch and one of our teenagers been using the oven at the time, there was a strong possibility a fire would have occurred because they don’t know about a breaker box. We were informed that we could buy a replacement part but the reset should work. Finally on 2/28/2015 the f10 error occurred again, this time filling our home with massive amounts of smoke. We need to evacuate the first floor of our home and place fans inside to remove the overwhelming amount of smoke that filled our house. We will no longer use our stove because of the fire risk. Frigidaire said they can’t do anything for us.

      Model

      LGEF3045KFH

      Serial number

      VF24351654

      Bought from

      Lowes, New Jersey

      Bought

      Nov 20, 2012

      Where

      Lafayette, New Jersey: Home/Apartment/Condominium

      Who was involved

      Age 41, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1012. No one hurt

      Made Mar 6, 2015 · , sent to the company Mar 13, 2015 · , published by CPSC Mar 27, 2015

      The product, in the report: Frigidaire smooth top electric stove model # FEFL79DBL

      I own a Frigidaire smooth top electric stove model fefl79dbl. The front left electric coil temperature fluctuates. We will be cooking with that burner set on level 4, for example, a low to mid setting. Walking away from the stove, we will suddenly hear or smell the food in the pan and realize the burner has gone to “high” on its own and will not stop. We cannot simply reduce the switch because it has no effect on the burner. We will turn the switch completely off and sometimes it still will not turn off. After repeated clicking the switch into and out of the on/off position, the burner will finally turn off.

      Model

      FEFL79DBL

      Serial number

      VF70534131

      Bought from

      Lowes, Tennessee

      Bought

      Jun 1, 2007

      Where

      Columbia, Tennessee: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1013. No one hurt

      Made Mar 4, 2015 · , sent to the company Mar 27, 2015 · , published by CPSC Apr 10, 2015

      The product, in the report: Electric Range

      Caller is reporting his smooth-top range with front right burner that just turns on and begins escalating temperature to a glowing red.

      Callers moved into home 2009 range was in kitchen but presented no problems at that time.

      Around 2012 the callers noticed that the right front burner was becoming difficult to turn off.

      In January 2015 the caller and his wife noticed that the same burner was turning on by itself and on March 4th, 2015 the caller’s wife was cooking, laid a pan on the right front burner with dough in it because the burner was not in use.

      She noticed that the dough was rising when it should not have been rising then noticed that the burner had lit by itself again.

      The caller and his wife finally turned the burner off but it took a while to turn it off by spinning the knob until it turned off.

      This incident is being reported asking that the public be alerted and the product inspected then recalled due to the potential for fire and destruction of human and property damage.

      There are no injuries to report

      The caller contacted the manufacturer who wanted to sell him a warranty with set repair tech charges.

      Model

      FEC36S8HSA

      Serial number

      NF95011627.

      Bought from

      In home, Texas

      Bought

      Jun 15, 2009, about then

      Where

      Lubbock, Texas: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1014. No one hurt

      Made Feb 25, 2015 · , sent to the company Mar 27, 2015 · , published by CPSC Apr 10, 2015

      The product, in the report: Electric, Smoothtop Slide-In Range

      11/25/2013 (Approximate) - The consumer was done cooking dinner and noticed that after she had turned off the range, the back and left burner was still on approximately fifteen minutes later. Because the knob to the burner was in the OFF position, the consumer believed that the knob was not properly set so she proceeded to remove the knob with some pliers. The consumer confirmed that the setting was correct. After the consumer removed the knob, there was smoke coming out from where it was located. The smoke ceased approximately three to four minutes later. The consumer put the knob back on.

      When the consumer went to turn the burner back on the next day, the consumer indicates that the burner never heated. Because her unit was out of warranty, the consumer did not contact the retailer (whom is now out of business) nor manufacturer.

      The consumer indicates that she now uses her range on a daily basis, though initally this was not the case. The consumer states that to date, her range has never been serviced by a Technician. She states that her other three burners are working properly but not the left and back burner.

      The consumer has no injuries to report. The consumer believes this product poses a safety hazard. The consumer plans on contacting the manufacturer.

      Model

      GLEF384GSA

      UPC

      Unknown

      Serial number

      VF83068259

      Bought from

      Lee’s Appliance, Ohio

      Bought

      Sep 25, 2009, about then

      Where

      Newton Falls, Ohio: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1015. No one hurt

      Made Feb 24, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

      The product, in the report: Slide in Smooth top 5 element cooktop range

      We purchased a Frigidaire Gallery 30in smooth surface 5 element Convection range in the spring of 2010. Made in Canada - Electrolux? Model FGES3065KFA Serial # NF00521445 The radiant element began overheating over the past two weeks. I was unable to shut it off at the knob site a couple of weeks ago and after a few attempts it finally shut down. Within a couple of days my spouse alerted me that the same radiant element was on (turned on by itself) . He inquired if I had turned it on by mistake. I had not. He turned the knob around and around and shut it down. This past Saturday while cooking on the same element we noticed it was getting hotter and hotter. We tried to shut it down and after several attempts had to shut off the range through the fuse box. The next morning we turned the fuse switch back on for the range and the radiant element immediately came on very hot and we still could not shut it down through the the knob. It is the left front burner part # 316465001. It was alarming enough to think this a fire hazard. Especially when it turned on by itself. We are attempting to get this fixed. We are having difficulty finding correct parts.

      Model

      FGES3065KFA

      UPC

      unknown

      Serial number

      NF00521445

      Bought from

      Lowes, New Hampshire

      Bought

      Mar 1, 2010, about then

      Where

      Stratham, New Hampshire: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1016. No one hurt

      Made Feb 24, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

      The product, in the report: FRIGIDAIRE SMOOTHTOP ELECTRIC RANGE

      BURNER STAYS IN CONSTANT HIGH WHEN SET TO OTHER (LOWER) TEMPS. BURNER STAYS ON (CONSTANT HIGH) AFTER BEING SWITCHED OFF. THESE CONDITIONS OCCUR OCCASIONALLY - NOT EVERY TIME STOVE USED. THESE CONDITIONS OCCUR INDEPENDENTLY OF EACH OTHER.

      (SEE ENCLOSED PICTURE) [NARRATIVE WITH THE ATTACHED PICTURE: RIGHT FRONT BURNER HAD BEEN TURNED OFF. HOT DOG PAN CONTINUED TO BOIL AT A HIGH RATE. WHEN I MOVED THE PAN OFF OF THE BURNER, THIS IS WHAT I SAW (BURNER GLOWING RED HOT ON HIGH AFTER BEING TURNED OFF AT THE SWITCH) - I THEN TOOK THIS PICTURE WITH MY PHONE AFTER MOVING HOT DOGS TO REAR BURNER ON SIMMER.]

      ADDENDUM: I HAVE ENCLOSED A COPY OF A RECALL FOR SIMILAR RANGES BY THIS MANUFACTURER [RELEASE #09-333].

      Model

      FEF366ECE

      Serial number

      VF73895780

      Where

      Shakopee, Minnesota: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1017. Hospital admission

      Made Feb 21, 2015 · , sent to the company Mar 2, 2015 · , published by CPSC Mar 17, 2015

      The product, in the report: Frigidaire slide in range . Made in Canada January 2003 Serial: NF30412817 Model: PLES389CCA

      Kitchen Fire, January 6, 2015, cause was Frigidaire electric range. Burner spontaneously turned itself on and destroyed kitchen and adjacent dining room. Fire marshall report states the cause of fire was stove. I was taken in ambulance to Grady Hospital Intensive Care Burn Unit and remained in hospital for 5 days.

      Stove had production date: January 2003

      Serial Number: NF30412817

      Model Number: PLES389CCA

      Model

      PLES389CCA

      Serial number

      NF30412817

      Bought from

      Clayton Appliances, Georgia

      Where

      Fayetteville, Georgia: Home/Apartment/Condominium

      Who was involved

      Age 54, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, Hospital Admission

1018. No one hurt

      Made Feb 17, 2015 · , sent to the company Feb 25, 2015 · , published by CPSC Mar 12, 2015

      The product, in the report: Silver frigidaire self cleaning oven with electric stove to that causes a safety hazard

      A 7 year old frigidaire stove top will not turn off. It stays on high even when all knobs are turned to the off position. After several minutes, eyes will turn off for approximately 30 seconds then turn back on high with all knobs in off position. Unit has been used once to twice per week and is a couple of months passed its warranty. I cannot leave this product plugged in for the fear of it burning my house down and frigidaire / Electrolux is aware of similar models with this same defect and will not address this model’s issues as well. They even said it is a defective module or switch and will not recall it.

      Model

      Fef366eme

      Serial number

      Vf65045539

      Bought

      Jul 15, 2007, about then

      Where

      Spring Hill, Tennessee: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1019. No one hurt

      Made Feb 9, 2015 · , sent to the company Mar 13, 2015 · , published by CPSC Mar 27, 2015

      The product, in the report: Electric Range/Oven

      Consumer stated that she has been experiencing similar problems of Recall#09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

      (2013) She stated that there was smoke emitting from the front panel of the oven, while it was at 325 degree temperature. She contacted the manufacturer and they offered discount in replacing the control panel. However, this did not resolve the issue, the incident re-occur while she was using oven at convection roast 325 degrees. (1/7/15) She contacted the manufacturer and while she was placed on hold the call disconnected, however, no one has attempted to contact her. The oven remains inoperable at this time.

      Consumer feels that although her serial number is not part of a recall this unit should be recalled because of the fire hazard it poses.

      Model

      PLEFZ398GC

      Serial number

      ZF91630735

      Bought from

      PC Richards, New York

      Bought

      Oct 31, 2009, about then

      Where

      Patchogue, New York: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1020. No one hurt

      Made Feb 9, 2015 · , sent to the company Mar 4, 2015 · , published by CPSC Mar 19, 2015

      The product, in the report: Electric Range

      Caller stated that she experienced similar problems of recall 09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

      Caller stated that after using the front left burner it was powered off but the burner stayed on although the control panel was off, they had use the circuit breaker to switch off the unit. This was the first incident wit the range.

      2/9 The manufacturer was contacted and she was informed that the range was not part of a recall and referred her to an authorized repair dealer who advised that the repair would not guarantee that this incident would not occur again.

      Caller feels that the range is a safety hazard and should be recalled.

      Model

      GLES369DSJ

      Serial number

      VF74189702

      Bought from

      installed in home

      Where

      Akron, Ohio: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1021. No one hurt

      Made Feb 9, 2015 · , sent to the company Mar 19, 2015 · , published by CPSC Apr 2, 2015

      The product, in the report: smoothtop electric range

      (02/09/2015) The consumer stated that as his wife as cleaning the top of the stove, all of the burners came on by themselves.

      The consumer stated that this happened before but it was only on the two right burners. The consumer stated that a service technician came out that time and replaced a computer card.

      Model

      PLESMZ99GCD

      Serial number

      VF84236946

      Bought from

      Sam’s Appliances, Massachusetts

      Bought

      Aug 1, 2009, about then

      Where

      Walpole, Massachusetts: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire Professional Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1022. No one hurt

      Made Feb 9, 2015 · , sent to the company Feb 19, 2015 · , published by CPSC Mar 5, 2015

      The product, in the report: Frigidaire Gallery electric oven

      I was baking a take and bake pizza in our oven when the glass window in the door spontaneously exploded.

      Model

      FGEF3032MFE

      Serial number

      VF24794421

      Bought from

      Rew’s TV and Appliance, South Dakota

      Bought

      Jun 27, 2013

      Where

      Sioux Falls, South Dakota: Home/Apartment/Condominium

      Who was involved

      Age 39, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1023. No one hurt

      Made Feb 8, 2015 · , sent to the company Feb 19, 2015 · , published by CPSC Mar 6, 2015

      The product, in the report: Smooth Top Slide-In Range

      I have a Frigidaire Smooth Top Slide-in Range, Model# FGES3065KFB, Mfgd Mar 2010 that we purchased from Lowe’s in May of 2010. There was a recall for this same type of range (http://www.recallowl.com/Consumer+Recalls/Household+Products/Frigidaire+and+Electrolux+ICON+Electric+Smoothtop+Cooktops+and+Slide-In+Ranges+Recalled+Due+to+Fire+Hazard). My model number is not included in the recall but the design is almost identical and my range is exhibiting the same behaviors as mentioned in the recall. I contacted Frigidaire and was politely informed that my range wasn’t recalled and that the warranty period had expired so I should contact a qualified service center for repairs. Sadly, the repair estimate amount to almost half the amount we purchased the range for.

      Indications I’ve seen over the past six months, elements heating with controls off. Burner temp was around 160 degrees based on my temp gun. And each time there was no hot element warning on the display. The left front also displays intermittent incorrect temps.

      Model

      FGES3065KFB

      Serial number

      NF01118570

      Bought from

      Lowes

      Bought

      May 8, 2010, about then

      Where

      Medical Lake, Washington: Home/Apartment/Condominium

      Who was involved

      Age 51, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1024. No one hurt

      Made Feb 3, 2015 · , sent to the company Mar 2, 2015 · , published by CPSC Mar 17, 2015

      The product, in the report: Electric, 4-Burner Range with Oven

      01/31/2015 The consumer was sitting in her den when all of a sudden she heard a loud explosion. When she entered her kitchen, there was glass all over the floor as her oven’s door had exploded. There was some glass in her dining room as well. The consumer indicates that she was not using her range’s stovetop nor oven. The consumer cleaned up all the glass and took some pictures of the damage.

      The consumer states that there were no further damages outside the range.

      02/02/2015 The consumer contacted the brand firm and explained what had happened to a representative. The representative informed the consumer that because the range was purchased in 2008, they would only be able to provide shipping costs should she decide to purchase an oven door.

      The consumer contacted Appliance Service for a Service Technician because she was afraid to use her unit until she knew what was going on. When the Service Technician inspected her unit, he informed the consumer that her range had no problems whatsoever. When the consumer asked him about the oven door, he informed her that he will check if he can just install a tempered glass as opposed to installing the oven door completely. The Service Technician informed the consumer that he had heard of these cases many times and that he was not surprised that it happened to her. The consumer is waiting to see what the Service Technician tells her as far as what her options are.

      The consumer indicates that some time last year, she smelled burnt wire coming from her unit. The Service Technician she contacted informed her that the person who installed the range did not properly tighten the screws and that this was the reason why the wires burnt a little. Other than this, the consumer had no incidents to report to date. She indicates that she uses her unit at least once, maybe twice on a daily basis.

      The consumer has no injuries to report. The consumer believes this product poses a safety hazard. The consumer plans on contacting the manufacturer: Electrolux.

      Model

      FES365EQD

      UPC

      Unknown

      Serial number

      NF81708226

      Bought from

      Brandsmart, Florida

      Bought

      Jun 5, 2008, about then

      Where

      Hollywood, Florida: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigirdaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1025. Not said

      Made Feb 1, 2015 · , sent to the company Feb 9, 2015 · , published by CPSC Feb 25, 2015

      The product, in the report: Frigidaire smooth electric cooktop

      Frigidaire Cooktop has a burner that will automatically heat to the highest setting no matter the temperature in which the dial has been set. The burner will then not shutoff unless the dial is turned a full rotation, more than one rotation, or, in some cases, the breaker is switched. I have had this issue with the large front right burner only and incidents have occurred over the last year or so at random. Occurs approximately 4-5 times per month.

      Model

      FFC30S6ABF

      Serial number

      NF74821110

      Bought from

      Lowes

      Bought

      Apr 1, 2008, about then

      Where

      Frankfort, Kentucky: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1026. No one hurt

      Made Jan 30, 2015 · , sent to the company Feb 9, 2015 · , published by CPSC Feb 25, 2015

      The product, in the report: 30” freestanding electric smooth top range

      While preparing a meal using and electric range a electrical fire started in the control area of the range. My wife quickly turned the range off and the fire went out. I then unplugged the range.

      Model

      GLEFM397DSB

      Serial number

      VF50814118

      Bought from

      Home Appliance Company

      Bought

      Sep 1, 2005, about then

      Where

      Mineral City, Ohio: Home/Apartment/Condominium

      Who was involved

      Age 65, Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1027. No one hurt

      Made Jan 28, 2015 · , sent to the company Feb 5, 2015 · , published by CPSC Feb 23, 2015

      The product, in the report: White glass cooktop

      Glass electric cooktop with burners that come on by themselves. I thought my husband was exaggerating until I read other reviews online with the same reports with some terrible outcomes! Fridgidaire model number fec30s6asf

      Model

      FEC30S6ASF

      Serial number

      NF80821070

      Where

      Tulsa, Unspecified: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1028. No one hurt

      Made Jan 23, 2015 · , sent to the company Feb 2, 2015 · , published by CPSC Feb 17, 2015

      The product, in the report: Frigidaire 30-inch radiant-electric smoothtop cooktop

      My three year old Frigidaire Professional electric cook top suddenly turned on with no user input. One of the burners came on spontaneously, even though all knobs were in the Off position. The digital readout for the burner was erratic, and the burner knob would not control the burner; i.e. the burner went to Hi, even when the knob was turned to Lo, and the knob would not turn off the burner. I had to trip the circuit breaker to turn the cook top off. The next day, I turned the breaker back on, and after about 2 hours, the same thing happened again. I had to turn the breaker off to turn the burner off.

      I reported this to Frigidaire, but the customer service rep had no knowledge of similar occurrences. Since the product is out of warranty and there is no current recall, Frigidaire accepts no responsibility.

      Model

      FPEC3085KSA

      Serial number

      NF13615940

      Bought from

      Lowes, Texas

      Bought

      Nov 30, 2011

      Where

      Beach City, Texas: Home/Apartment/Condominium

      Who was involved

      Age 71, Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1029. No one hurt

      Made Jan 21, 2015 · , sent to the company Jan 29, 2015 · , published by CPSC Feb 12, 2015

      The product, in the report: Frigidaire electric Range

      I was pre-heating my oven when I noticed my oven was on fire. The heat element was on fire and disintegrating. There were flames in the oven and I couldn’t get them to stop until I went into my basement and powered down all the electricity to my house. I called the customer service number and they took a report and asked me to email pictures of the fire- which I did. They promised a call back within 2 business days. When the call came in the department said that because there wasn’t further damage to anything other than my oven they needed to refer me back to customer service. I contacted customer service and the customer service wasn’t able to offer assistance. I asked to speak with a supervisor. I spoke with [REDACTED] and she said the stove wasn’t under warranty and they couldn’t help. I reiterated my concern that Frigidaire is aware that there is an issue with the heating element and it did cause a fire so I wanted it rectified. She said if I paid for a repairman with my own expense and if they declared that the stove (mind you it is burnt to a crisp) is fixable then they would consider giving me a 20% on replacement parts. I expressed my dissatisfaction and I am pursuing a formal complaint. the stove is unsafe and would have caused a house fire if I was not in the Kitchen when the flames erupted and I took immediate action.

      Model

      Model number FEF322BAWM

      Serial number

      serial Number VF95113389

      Bought

      Jan 1, 2000

      Where

      Columbiaville, Michigan: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1030. Hurt, no treatment

      Made Jan 20, 2015 · , sent to the company Feb 19, 2015 · , published by CPSC Mar 6, 2015

      The product, in the report: Electric Range

      The consumer stated that she purchased the range in April 2014 and had it delivered in May 2014.

      The consumer stated that there is no problem with the stove top.

      The consumer stated that there is a plastic-burning, chemical smell when she uses the oven. The consumer stated that sometimes it smells like something is burning.

      The consumer believes that the heating element could be burning a wire.

      The consumer stated that she initially contacted the retailer within the 90 day warranty period with this issue. They informed her to continue using the product and the smell will go away. The consumer called Lowe’s for 3 months letting them know that the smell is not going away. The consumer was informed to contact the warranty center. The consumer contacted them in August 2014. A technician was sent out to inspect the unit. The technician stated that everything seems to be functioning correctly, he was not sure what was causing the smell; he did notice the smell as well.

      The consumer was informed that maybe the plastic from instruction got caught in the oven. The technician instructed the consumer to check the drawer to see if there was anything stuck there. The consumer checked that and noticed that the smell was still present.

      The consumer was informed by Lowe’s that she could not return the range since it was past the 90 return period. The consumer stated that if she would have known earlier, she would have returned the range rather than waiting for the smell to disappear.

      The consumer stated that the smell gets into the meal that is being cooked in the oven. The consumer stated that the smell gets into her hair, clothes, house, etc.

      The consumer stopped using the range until January. The consumer used it on 1/18/15. The consumer stated that the smell caused her eyes, throat and skin to burn. She had to throw out the meal since the smell got into it.

      The consumer stated that when she used the oven on 01/18/15, she saw faint gray/white smoke coming from the back of the unit. The consumer stated that the smoke dissipated quickly so she continued to use the unit.

      The consumer stated that the smell is only present when the oven is heated.

      The consumer called Lowe’s again on 1/19/15. They informed her to get the R number from the manf and they will take the unit back.

      The consumer spoke to customer service with manf on 1/19/14. They refused to give the R number. The consumer was informed that they can send out a technician. The asked to speak to a supervisor and was transferred to [REDACTED](at Electrolux).

      Ms. [REDACTED] informed the consumer that she will not swap the unit just for an issue with smell. The consumer asked for a refund. The consumer was informed that she cannot get a refund. Ms. [REDACTED] asked for proof of purchase because the unit was manufactured in 2012 and it would be unusual for it to be at the store in 2014. The consumer was informed by Lowe’s when she purchased the unit that this was a Fall model that they were clearing out in the Spring. The consumer stated that she would not have purchased the unit had she known it was manufactured in 2012.

      The consumer stated a technician is supposed to be coming out from the manf on 1/21/15 for inspection.

      1/21/2015

      [REDACTED] from AAA Appliance came to look at the stove today. He took off the bottom panel of the oven to expose the heating element and what he called the “bake element base” under the heating element. The bottom panel of the oven had a white residue on the underside of it that looks like white mold. The bake element base had some sort of film all over it. Parts of it looked like rust spots and some of it looked like a white powdery film. [REDACTED] from AAA called [REDACTED] from Frigidaire. [REDACTED] said that [REDACTED] advised him that there has been residue on the bake element base in the past. [REDACTED] advised that he did not know what the residue consisted of. He advised me that Frigidaire would send a new bake element base and a new bottom panel to be installed in about a week. [REDACTED] also asked me to run two more self cleanings on the oven -- with the residue in it -- which I will not do as it burns my eyes, nose, skin, and throat.

      Model

      LFEF3019MSF

      Serial number

      VF22557517

      Bought from

      Lowe’s, Ohio

      Bought

      Apr 28, 2014

      Where

      Lorain, Ohio: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, No First Aid or Medical Attention Received

1031. No one hurt

      Made Jan 18, 2015 · , sent to the company Jan 28, 2015 · , published by CPSC Feb 11, 2015

      The product, in the report: Frigidaire smooth top electric oven model number FEFl79DBL

      My wife was using the Frigidaire smooth top oven model FEFL79DBL and she heard a loud pop, followed by white smoke and burnt smell. I have checked the back side of the oven and observed that several parts were burnt. This product is very dangerous and can cause serious harm to household users. I have checked that website to see if the product is being recalled however this model is not listed to the recalled products. I have taken several pictures for evidence.

      Model

      FEFL79DBL

      Serial number

      VF70256395

      Bought from

      Lowes

      Where

      Federal way, Washington: Home/Apartment/Condominium

      Who was involved

      Age 42, Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1032. First aid

      Made Jan 15, 2015 · , sent to the company Jan 26, 2015 · , published by CPSC Feb 9, 2015

      The product, in the report: Electric House Stove

      The heating element at the back of the stove becomes extremely hot when the oven is on. I was unaware that the element was hot due to heat that escapes from the oven through a hole that was designed in the stove and the heat causes the element to heat up enough to where it can boil water. This occurred without the element being on as I was using the oven.

      Model

      ES 100/105

      Serial number

      VF30665141

      Bought from

      HOME DEPOT, Georgia

      Bought

      May 9, 2013

      Where

      Columbus, Georgia: Home/Apartment/Condominium

      Who was involved

      Age 36, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, First Aid Received by Non-Medical Professional

1033. No one hurt

      Made Jan 9, 2015 · , sent to the company Jan 20, 2015 · , published by CPSC Feb 3, 2015

      The product, in the report: Electric glass cook top. Model # FEC30S6AB

      I purchased a Frigidaire electric glass cook top (model # FEC30S6AB) in 2008, and installed the cook top in my kitchen in 2013. I woke up on a Saturday morning a week or so ago and one of the cook top burners was turned on on high heat. The cook top would not turn off and I had to cut the electricity from the breaker panel. My microwave above was extremely hot, and the fan on the microwave had turned on. Yesterday, 1/8/15, I was cooking on medium heat, before I knew it, the heat had increased to high heat and would not turn off. I again cut the electric from the panel and called Frigidaire and reported my concern. They checked for recalls, and finding none, suggested I call a repairman. I found this suggestion to be unsatisfactory given the safety risk and ended the call.

      Model

      FEC30S6AB

      Bought from

      Lowes, Florida

      Bought

      Apr 4, 2008

      Where

      Tampa, Florida: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1034. Not said

      Made Jan 8, 2015 · , sent to the company Jan 16, 2015 · , published by CPSC Feb 2, 2015

      The product, in the report: Electric Range smooth top 30”

      On a regular basis, the front left element on the stove stays on at the highest heat level continuously and will not turn off or turn down. This has happened at least 20 times since we bought the stove in 2007. It takes several minutes of turning the burner on and off to get it to stop. It’s quite frightening since the burner seems to get even hotter than a normal high setting.

      Model

      GLEF369DSJ

      Serial number

      UF72964179

      Bought from

      Nelson & Small, Inc., New Hampshire

      Bought

      Sep 24, 2007

      Where

      Northwood, New Hampshire: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire Gallery Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1035. No one hurt

      Made Jan 6, 2015 · , sent to the company Jan 22, 2015 · , published by CPSC Feb 5, 2015

      The product, in the report: Frigidaire oven with speed back model No. FEFL79JSA and serial No. VF84080212. Behind oven timer control circuit panel sparks and then fire.

      Back of oven behind circuit board (timer and oven controls) a click and then large spark and fire tripping the house circuit breaker.

      Model

      FEFL79JSA

      Serial number

      VF84080212

      Bought from

      Lowes

      Bought

      May 1, 2005, about then

      Where

      Bremerton, Washington: Home/Apartment/Condominium

      Who was involved

      Age 43, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire (Sears I think), made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1036. No one hurt

      Made Jan 4, 2015 · , sent to the company Jan 12, 2015 · , published by CPSC Jan 27, 2015

      The product, in the report: Smooth top electric range

      Range will change heat setting without warning. If cooking on low it will change to high, burning food without warning. When burner switches itself to high sometimes it will not turn off when you switch to off. Very unreliable. Sometimes it works perfect. Sometimes it has a mind of its own.

      Model

      FEF336ECJ

      Serial number

      VF94463730

      Bought from

      Sears

      Where

      Haskell, Arkansas: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1037. No one hurt

      Made Jan 1, 2015 · , sent to the company Jan 13, 2015 · , published by CPSC Jan 28, 2015

      The product, in the report: Frigidaire Electric Range Model No. PLEF398CCB Serial No. VF32122045

      This incident concerns a Frigidaire Electric Range, Model No. PLEF398CCB, Serial No. VF32122045.

      My wife was baking rolls when she noticed the top internal bake/broil element was on fire and it was throwing off sparks like a sparkler. I turned the oven off at the display/controller, but the element continued to burn and throw sparks. I had to turn the power off at the breaker box on the outside of my home in order to stop the element form burning and sparking. This is a serious fire/safety hazard, as power/current was still going to the bake/broil element even though it was tuned off at the appliance display/controller. I see where there was a recall about 2009 for a similar issue of the surface heating elements with this same appliance, but I see no mention of the internal bake/broil elements, but they are obviously related. I also see that report number 20120124-61138-2147471011 on this CPSC site details the same problem I have, and it appears the person who submitted the report states that Frigidaire says they have not heard of this problem. It also appears the person who submitted the report found many similar issues online that substantiate his issue as being a problem, and I found the same in my online research. Why are the internal bake/broil elements not mentioned in the original recall? It makes sense to me that the same controller/control board that is causing surface elements to turn on to full power and not being able to turn off without cutting power at the breaker box is also very likely responsible for the same issue with the internal bake/broil elements that I am experiencing. I would like for someone from CPSC to give me a call to discuss. I also plan to call the manufacturer tomorrow, as today is New Year’s Day. I would like for someone from Frigidaire with technical knowledge of this issue to call me as well. In reading the report 20120124-61138-2147471011, it appears a recall was fixed on that person’s oven previously, so that tells me it was not effective in correcting the internal bake/broil elements. So, what is the fix for my issue? Did the original recall actually address all element control issues with this appliance? This is a serious fire and safety hazard because large amounts of current are being allowed to be sent to the heating elements even though the appliance has been turned off.

      Model

      PLEF398CCB

      Serial number

      VF32122045

      Bought

      Aug 15, 2003, about then

      Where

      Wetumpka, Alabama: Home/Apartment/Condominium

      Who was involved

      Age 41, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire Electric Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1038. No one hurt

      Made Dec 30, 2014 · , sent to the company Jan 9, 2015 · , published by CPSC Jan 26, 2015

      The product, in the report: Electric Oven

      On Christmas Day, the outer glass on our Frigidaire oven door exploded just a split second after my daughter had walked past the oven with her eight month old baby in her arms. If the glass had shattered a bit earlier, she and the baby could have been showered with sharp chards of glass and maybe seriously injured. In cleaning up, I found glass chards as far as fifteen feet in front of and to the sides of the oven.

      The oven had been used in the morning by my wife to bake a cake. Afterwards, our son-in-law had cooked a standing rib roast in the oven and had removed it about fifteen minutes before the door glass exploded. The oven had been turned off for some time before he removed the roast from the oven. At the time of the explosion, the oven was still warm The event caught all of us by surprise. Fortunately none of the chards got into our food, though we did find some slivers of glass on the kitchen counter opposite the oven where our son-in-law was transferring food from the roasting pan into serving dishes.

      I had cleaned the oven several days earlier using the normal three hour clean cycle. At the time, I sensed nothing at all of a potential problem with the oven. To our knowledge, the glass door had never been subjected to any physical abuse whatsoever.

      I suspect there is a serious design flaw or quality control flaw in the manufacturing of the oven door glass. I am keeping the pieces of glass, and will make them available to your laboratory for testing and analysis. I want to let you know that I want to work with you to improve your product safety.

      Model

      GLEB27M9FBC

      Serial number

      NF84909629

      Bought from

      Sears, California

      Bought

      Dec 15, 2008, about then

      Where

      citrus heights, California: Home/Apartment/Condominium

      Who was involved

      Age 50, Male

      The reporter’s relation to them

      Other Relative

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1039. No one hurt

      Made Dec 23, 2014 · , sent to the company Jan 6, 2015 · , published by CPSC Jan 21, 2015

      The product, in the report: Frigidaire Professional series electric smooth cooktop range.

      Left front burner started turning on and off and beeping and flashing numbers. Burner got very hot before turning itself off. This was a replacement range for a recall on our previous Frigidaire smoothtop range, which did the same thing, started a fire, and burned a $700 espresso machine.

      Called Frigidaire 12-23-14 and was rudely told that they would do nothing about it, not even send a repairman out to look.

      Model

      FPES3085KFA

      Serial number

      NF95026999

      Bought from

      Roby’s Western Lane Furniture, Oregon

      Bought

      Nov 17, 2010

      Where

      Florence, Oregon: Home/Apartment/Condominium

      Who was involved

      Age 56, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1040. No one hurt

      Made Dec 22, 2014 · , sent to the company Jan 2, 2015 · , published by CPSC Jan 16, 2015

      The product, in the report: Frigidaire Smooth top Electrical Stove

      On 05/25/2014 in Merrimack NH, our stove began arcing due to a malfunction of the stove. Due to the arcing, my kitchen was effectively totaled, damaging the surrounding walls, counter and cabinets, all needing to be replaced. The Merrimack NH Fire Department put in their Fire Report that he ignition of the fire was caused due to the stove’s “Electrical Arcing”. I am just happy that my kids were not touching it at the time. After the fire I contacted Electrolux, Frigidaire’s parent company and the representative could not care less. The rep mentioned that the their had been a recall for stoves with electrical issues (over 200,000 stoves to be exact) but as my model was not part off it there was nothing they were responsible for and the rep proceeded to try to quickly end the call. Further frustrating was on the companies on website it states.. “The following model and serial numbers are included in the recall: Frigidaire (Serial Number Range VF122xxxxx - VF831xxxxx)” My Stoves Serial number is ... VF72842834. That is clearly within the effected stoves. The Electrux / Frigidaire rep said, my stoves model number wasn’t one that they were mandated to recall. So because the government hasn’t come down on them to recall all model lines that were affected by the electronic defects yet, they did not want to talk to me. You would have thought they would at least be concerned about their products being potentially unsafe and causing harm to customers such as my family but no, even though it was within the serial numbers listed and even more important, even though the fire department itself listed the stove’s arcing issue as the cause of the fire, Frigidaire did not care.

      Model

      FEFL79GBA

      Serial number

      VF72842834

      Where

      Merrimack, New Hampshire: Home/Apartment/Condominium

      Who was involved

      Age 44, Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1041. No one hurt

      Made Dec 22, 2014 · , sent to the company Jan 2, 2015 · , published by CPSC Jan 16, 2015

      The product, in the report: Frigadair,smooth cook top stove, model GLEF379DSA, white.

      Smooth top cook stove, frigedair,model GLEF379DSA. Purchased with side by side fridge. Had to have fridge repaired 4 times. After last failure,replaced it,threw it out. Smooth top cook stove, dials never balanced with temps. Put it on simmer, burner stayed on high no matter what the dial setting was. Had food cooking,put on simmer. Daughter turned to talk to her son when the top exploded. It continued to pop and crack even after unplugging it. Looked up problems on this stove to learn of similar complaints. Saw that the gallery series does have recalls and even the side by side had problems that led problems in lawsuits. The ice maker kept going out on it and the fridge kept freezing everything. The ice maker had to be replaced 4 times. Purchased both appliances for our new home for 2200.00. My daughter and grandson was not injured due to not standing over the stove when it exploded. They were lucky. I was told by repairman that this is a fire hazard and all these models should have been recalled since they all have the same problems and are dangerous products. I contacted electrolux and that was fruitless. I would at least want my money back on this stove since they have never paid me for the side by side fridge.

      Model

      GLEF379DSA

      UPC

      5596 El2231

      Serial number

      VA 29115 ?

      Bought from

      Direct Appliances

      Bought

      Feb 3, 2006

      Where

      endicott, New York: Home/Apartment/Condominium

      Who was involved

      Age 34, Female

      The reporter’s relation to them

      My Child

      As this report names them

      Brand frigidaire electrolux home products, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1042. No one hurt

      Made Dec 17, 2014 · , sent to the company Dec 29, 2014 · , published by CPSC Jan 13, 2015

      The product, in the report: Dual Electric Oven

      While using the Self Clean option on my Frigidaire Range Oven, the tempered glass on the door shattered and spewed glass fragments inside of the oven. The shards of glass are strewn throughout the oven. I am afraid that once I open the door, the tempered glass which is completely fragmented will continue to shatter abruptly. Additionally, this created a nauseous gaseous exhaust to be emitted throughout my home.

      Model

      FEB2715DSC

      Serial number

      NF60716117

      Where

      League City, Texas: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1043. No one hurt

      Made Dec 15, 2014 · , sent to the company Dec 23, 2014 · , published by CPSC Jan 9, 2015

      The product, in the report: Frigidare free standing/slide in range, with black smooth cooktop, digital control panel and a convection oven. Stainless steel.

      This is a free-standing/slide in digital smooth top range we purchased 4 years ago from Best Buy for our new house. This will be the SECOND time we will have to replace the digital control panel for the same reason. Over time (sadly a mere year) the buttons stop working, first by letting you turn ON a burner, but then not letting you turn it off (although, my son did find that if you turn ON the rear left burner you can then turn OFF (or as I’ll mention in a moment ON) burners & oven). It’s pretty much gone in the same order both times. 1st-Front left burner (the quick boil one) goes, first allowing you to turn it ON but not OFF unless you flip the breaker or my sons trick. 2nd-can’t turn front left burner ON unless using my sons trick 3rd-front right burner SOMETIMES needs sons trick to turn ON and/or OFF. 4th- can’t turn oven OFF without sons trick 5th-bake function on oven stops working completely

      Also over time the whole turning on the left rear burner trick itself has to change, at first we could just power ON the burner not selecting a heat and be able to turn ON or OFF needed spot, but the. Needed to have a heat selected before it would work and then about a month later we would have to pick a different heat level than we had been (i.e. Low vs high) b/c the other would no longer do the ‘trick’. And the not help at all and require the flip of the breaker.

      I can not understand how this is not deemed unsafe by frigidare, and worry what else is going to happen. As well as being extremely unhappy at having to pay out over $300 (first time was under warranty) for repairs on such a new stove!! Especially if I will have to do so every 2 years!!!! I fear for others safety as well

      Model

      FGEF3056KFB

      Serial number

      VF00547350

      Bought from

      Best Buy

      Bought

      Sep 1, 2010

      Where

      Anchorage, Alaska: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      My Child

      As this report names them

      Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1044. No one hurt

      Made Dec 14, 2014 · , sent to the company Dec 22, 2014 · , published by CPSC Jan 8, 2015

      The product, in the report: Off-white Frigidaire range -cooktop with five burners; 30” wide. Model Number = Fefl79dqa Serial Number = Vf43806031

      I reported this to Frigidaire and asked if there was a recall - they said they couldn’t help me and referred me to your website. Information on the product and incident is below. The stovetop exploded on Wednesday, December 10, 2014. Frigidaire range Product Information Model Number = Fefl79dqa Serial Number = Vf43806031 Purchased in 2004

      Customer Information Message = My husband set a hot pan lid face down on our cooktop and the cooktop exploded after about a minute. The part of the cooktop where the lid was set was not on and was not hot.

      Model

      Fefl79dqa

      Serial number

      Vf43806031

      Bought

      Jan 1, 2004, about then

      Where

      Ballston Spa, New York: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1045. Not said

      Made Dec 13, 2014 · , sent to the company Dec 22, 2014 · , published by CPSC Jan 8, 2015

      The product, in the report: Frigidaire smooth cook top . model# plec36s9ecc burners come on and off randomly. lights flashing cook top made a zap electrical sound . smoke coming from control nob .smells like burning wires.

      my Frigidaire cooktop model # plec36S9ecc is coming on and off randomly and smells like burning wires. it also made a zap electrical noise. I am going to try to find the breaker and turn it off. the digital lights say HE the flash and then says HI. will not stay off

      Model

      fridgadaire model # plec36s9ecc

      Serial number

      nf64913204

      Bought from

      home depot ?

      Bought

      Dec 19, 2007, about then

      Where

      la center, Washington: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand fridgidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1046. No one hurt

      Made Dec 12, 2014 · , sent to the company Jan 23, 2015 · , published by CPSC Feb 6, 2015

      The product, in the report: Frigidaire smoothtop electric cooktop; black color

      In 2013 the consumer received a notice from the firm notifying him of the recall (release # 11-016). The consumer contacted the firm and shortly after received the repair kit. The consumer installed the repair kit using the instructions provided by the firm.

      A day or 2 before the consumer received the notice the consumer had an incident. The consumer was getting ready to leave his home when he noticed the front right burner was “on” (very red and hot) but the burner knob was on the “off” position. The consumer had to cut the circuit breaker to shut off the unit.

      On 11/25/14 the consumer noticed the right front burner spontaneously was “on” (very red and hot) but the burner knob was on the “off” position. The consumer states that the the LED cover next to the burner knob popped off. The consumer cut the circuit breaker off.

      The consumer states the last time the unit was used was the day before.

      On 11/26/14 the consumer contacted the firm’s recall hot line (888-360-8556) and informed the firm of the incident. The firm’s representative advised the consumer that the unit was no longer on recall but the call was disconnected while the consumer was on hold. The consumer called back and spoke to a different representative who advised him that since the unit was recalled it will always be on recall. The firm’s representative arranged for the consumer to receive the original repair kit, a new control for each burner and new LED light covers for each burner knob. The consumer received the parts the next day. The consumer was contacted by D3S Service who would be installing the parts.

      A technician from D3S Service was sent to the consumer’s home on 12/08/14 to conduct the repairs. However, the technician advised the consumer that he was not qualified and did not want to continue with the repairs. The technician advised the consumer that his boss would conduct the repairs and arrange it for another day.

      On 12/11/14 [REDACTED], a technician from D3S Service came to conduct the repairs on the unit. The consumer states while [REDACTED] was repairing the unit he broke the glass top. [REDACTED] advised the consumer that he would arrange for the order of another glass top.

      On 12/12/14 [REDACTED] (832-804-8980) a employee from D3S Service, contacted the consumer and advised him that the firm would not cover the costs for a new glass top. The consumer contacted the firm’s recall hotline and inquired about a new glass top. The firm advised the consumer that the glass top breaking was due to an installation issue and the firm would not cover any costs for replacing the glass top.

      The consumer states he has spoke with [REDACTED] from D3S Service and [REDACTED] offered to pay for 50% of the cost if the consumer is willingly to pay the other 50%.

      The consumer does not want the unit repaired and would rather have it replaced. He is upset with the manner the firm is handling this situation.

      Model

      PLEC30S9EC

      UPC

      Unknown

      Serial number

      NF72617900

      Bought from

      Conn’s, Texas

      Bought

      Jun 1, 2008, about then

      Where

      Houston, Texas: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1047. No one hurt

      Made Dec 12, 2014 · , sent to the company Dec 22, 2014 · , published by CPSC Jan 8, 2015

      The product, in the report: Frigidaire Electronic Self Cleaning Oven Model: FEF352ASD Serial: VF24217012

      Frigidaire Electronic Self Cleaning Oven Model FEF352ASD

      The oven came on and went to high completely by itself, if we had been sleeping or gone it would have burnt the house down or even killed my family! This is terrifying. Error F1 displayed. If the unit is plugged in it immediately does it now.

      Model

      FEF352ASD

      Serial number

      VF24217012

      Bought from

      I don’t remember, Indiana

      Where

      Nashville, Indiana: Home/Apartment/Condominium

      Who was involved

      Age 18, Male

      The reporter’s relation to them

      My Child

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1048. No one hurt

      Made Dec 8, 2014 · , sent to the company Jan 13, 2015 · , published by CPSC Jan 28, 2015

      The product, in the report: Electric Range

      On 12/01/14 the consumer used the front right burner and after a few minutes the burner spontaneously got very red and hot. The consumer tried to turn the unit off but it would not shut off and the consumer had to cut the circuit breaker. This occurred again on 12/05/14. The consumer states this issue does not happened daily but it occurs frequently. The consumer normally uses a low-med heat level.

      The consumer states that she has not had any issues at this point with any other burner, because she doesn’t use the other burners.

      When the consumer used the oven she reports that it spontaneously got very hot and would not shut off. The consumer also added that when preheating oven it would never get to specified temperature, and after approximately one hour oven would then get extremely hot. Consumer noted she would have to shut oven off.

      On 12/8/14 the consumer contacted the firm and advised them of her concerns. The firm advised the consumer that the unit is not recalled and any repairs would be at the consumer’s cost.

      The consumer uses the burners approximately 3 times a week. The consumer uses the oven about once a month.

      The consumer feel the unit poses a fire hazard and does not feel safe using the unit.

      The consumer moved in to her home 3 months ago and the unit was already in the home.

      Model

      FEF336ECC

      UPC

      Unknown

      Serial number

      VF61853094

      Where

      Perkinston, Mississippi: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1049. First aid

      Made Dec 8, 2014 · , sent to the company Dec 16, 2014 · , published by CPSC Jan 2, 2015

      The product, in the report: FRIGIDAIR PLEB30S9DC

      Frigidaire in wall electric oven model PLEB30S9DC caught fire - electrical - set fire to surrounding cabinets

      Model

      PLEB30S9DC

      Bought from

      PACIFIC SALES

      Bought

      Mar 12, 2005

      Where

      Agoura Hills, California: Home/Apartment/Condominium

      Who was involved

      Age 70, Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand FRIGIDAIR, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, First Aid Received by Non-Medical Professional

1050. No one hurt

      Made Dec 4, 2014 · , sent to the company Dec 12, 2014 · , published by CPSC Dec 30, 2014

      The product, in the report: Frigidaire Gallery electric stove

      FRIGIDAIRE LGEF3043KFH stove caught on fire while using the warmer burner and oven. The fire came from the main clock assay and melted the circuit board and part of the harness unit. The fire was extinguished by the user and stove had to be disconnected from the wall outlet because the warmer burner would not shut off on its own. Part of the wall behind the unit was damaged as well. I called the company and they said the stove was purchased two years ago and does not have the manufacturers warranty at this time. The appliance maintenance person came in and said the issue was in the faulty circuit board and there was nothing that we did to precipitate this event. He will change the circuit board, harness, and the clock assay and apparently this will fix the problem. I don’t know if I trust this company anymore since there have been many issues with fires coming from their circuit boards year after year. Lowes will not refund the money since the cost of the unit is higher than the price to fix it.

      Model

      lgef3043kfh

      Serial number

      vf20239297

      Bought from

      LOWES

      Bought

      Apr 6, 2012

      Where

      Unspecified: Home/Apartment/Condominium

      Who was involved

      Age 1, Male

      The reporter’s relation to them

      My Child

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1051. No one hurt

      Made Dec 3, 2014 · , sent to the company Dec 12, 2014 · , published by CPSC Dec 30, 2014

      The product, in the report: Electric Range

      Caller stated that the electric range burners spontaneously comes on by itself. The unit was powered off but hours later the same incident occurred. This has been ongoing since 2009 until now. There was a service call in 2009 and she was advised that the unit was recalled and a technician sent out and the range was repaired with a repair kit.

      Approximately 2 years later the problem started to re-occur, and the manufacturer was contacted and a technician sent out (3/2011) , the range was repaired again with another kit.

      2/2013 She noticed that the range was displaying the same failure (burners turning on by itself), the most current was 12/2/14 and when this occurs the circuit breaker is used to switch it off. Submitter noted another kit was sent out and was installed by a technician and paid by manufacturer.

      12/2/14 The manufacturer was contacted and was informed that another repair would be done, however, she does not feel that this is resolving her problem and could cause a house fire.

      Submitter also noted they have now been without a stove for a week 12/8/14

      Submitter noted she purchased product in August 2008 and it was recalled in September 2009. She feels the product should never have been offered for sale and it is a hazardous product.

      Model

      Leec30s9fea

      Serial number

      nf630003292

      Bought from

      Airport Appliance, California

      Bought

      Aug 15, 2008, about then

      Where

      Stockton, California: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1052. Not said

      Made Dec 3, 2014 · , sent to the company Dec 11, 2014 · , published by CPSC Dec 29, 2014

      The product, in the report: Free standing electric range with smooth cooktop

      This incident occurred with a free standing electric range. When the oven was turned on to preheat, sparks starting to come out from the back of the stove within a few second of being turned on. Within about 5 seconds of this happening, flames starting coming out.

      Model

      GLEFM397DSA

      Serial number

      VF4454591

      Bought

      Nov 27, 2007, about then

      Where

      Rehoboth, Massachusetts: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1053. No one hurt

      Made Dec 2, 2014 · , sent to the company Dec 11, 2014 · , published by CPSC Dec 29, 2014

      The product, in the report: Frigidaire Stove see narrative for model and serial numbers

      I am a fire investigator. On Wednesday, November 26th shortly before 3pm, fire crews were dispatched to a possible structure fire. Upon their arrival, they found the house smokey. The occupant stated that her oven was on and would not shut off. It appeared that the oven was just getting hotter and hotter. Prior to this event, she stated that the bottom element in the oven had stopped working and she had replaced it. This did not correct the problem. She stated that she was still able to somewhat use the oven (I guess that she used the broiler element). This date, the baking element started working and she was not able to get it to turn off. I checked for previous recalls and was not able to find any. The model number is GLEF369DCD; serial number is VF52041830.

      Model

      GLEF369DCD

      Serial number

      VF52041830

      Where

      Rydal, Georgia: Home/Apartment/Condominium

      Who was involved

      Age 34, Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire Gallary, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1054. No one hurt

      Made Nov 24, 2014 · , sent to the company Feb 5, 2015 · , published by CPSC Feb 23, 2015

      The product, in the report: Electric Range

      The consumer’s range is included in recall #09-333.

      The consumer stated that he turned on the front left element on the cooktop and put a pot of soup. The consumer then turned on the broiler. The consumer stated that the control panel on his electric range caught on fire within seconds of starting the broiler. The consumer reported flames as high as 6-8 inches across the back of the range. The consumer was able to pull out the range and unplug it. The consumer stated that he had to use fire extinguisher to extinguish the flames.

      The consumer reported melting on the back of the range.

      The consumer stated that his rear-left element had randomly self started two times previously. The consumer would have to cut the circuit breaker to the range to turn off the range.

      The consumer stated that he called the manf on 11/22/14. The consumer also e-mailed the manf regarding the incident on 11/24/14.

      The consumer had a technician come out inspect the range. They informed him that timer clock EOC had malfunctioned and started the fire.

      Model

      PLEF398CCD

      Serial number

      VF41417739

      Bought from

      Famous Tate Appliances, Florida

      Bought

      Jan 1, 2008, about then

      Where

      Tampa, Florida: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1055. No one hurt

      Made Nov 23, 2014 · , sent to the company Dec 2, 2014 · , published by CPSC Dec 16, 2014

      The product, in the report: Frigidaire glass top electric range

      On the morning of November 20, 2014, an unsafe incident occurred while using my Frigidaire glass top cooking surface. I was cooking on the front right burner on a setting of 3. I placed a lid from this pan on the left front burner. This burner was not on and had not been on at any time on this day. 3 minutes later, a loud bang was heard and glass shards and pieces of glass came out from under the lid. In retrospect, I realize that the hot lid on the cold surface formed condensation which created a seal. Pressure then increased inside the lid to a point sufficient to cause the explosion. When I contacted Frigidaire, they said I should have known not to place a lid on the stove surface even though the surface was cold. Nearly every coworker and friend I mentioned this to, stated they routinely set hot lids aside on unused burners to stir or tend to their cooking food. Obviously, this is a common occurrence. I read my Use and Care guide cover to cover, and there was no mention of this phenomenon, nor was there a warning against placing a heated lid on a cold surface. This incident could have caused injury or death. I feel the Use and Care guide should be updated to warn consumers of this possibility.

      Model

      FGEF3032MFA

      Serial number

      VF14465137

      Bought from

      hhgregg, North Carolina

      Bought

      Dec 29, 2011

      Where

      Fayetteville, North Carolina: Home/Apartment/Condominium

      Who was involved

      Age 35, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1056. Not said

      Made Nov 21, 2014 · , sent to the company Dec 2, 2014 · , published by CPSC Dec 16, 2014

      The product, in the report: Frigidaire Smooth Top Freestanding Range

      Model #FEFL79FCB Serial #VF64534300

      On my range the large front left burner & the small rear left burner can not be turned off once they’ve reached their full temperature. The only way to turn them off is to flip the breaker off & wait until the temperature has lowered before turning the power back on to it. Since my children moved away I just don’t use those burners, I don’t fix large enough meals anymore, but this past weekend my son, daughter-in-law & grandchildren were visiting from out of state. My daughter in law thought it would be great to start dinner before I got home from work. Thank god my son was in the house with her & the children because she couldn’t get the burners to turn off. I know not to use them, she didn’t know that. He used to live in the house so he knew where to go to open the breaker box & turn off the breaker. I was looking for information on the internet as to what would cause this & stumbled across the recall. The numbers on the recall are very close. What options do I have? Thank you, [REDACTED]

      Model

      FEFL79FCB

      Serial number

      VF64534300

      Bought from

      Lowes Home Improvement, Maryland

      Bought

      Dec 10, 2006

      Where

      Brandywine, Maryland: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1057. No one hurt

      Made Nov 12, 2014 · , sent to the company Nov 21, 2014 · , published by CPSC Dec 8, 2014

      The product, in the report: Stainless smooth top electric range

      I have a Frigidaire Gallery Series Stainless Steel Smooth Top Electric Range and the front burner does not turn off. It will nit go down to low and sometimes comes on all by itself with out the switch being touched. On several occasions now have almost started a fire from things being on the stove and melting because the burner that was supposed to be off was still on high even though the switch is off.

      Model

      GLEFZ369FCC

      Serial number

      VF80562247

      Bought from

      Hamiltons, Ohio

      Bought

      Aug 2, 2009, about then

      Where

      Rock Creek, Ohio: Home/Apartment/Condominium

      Who was involved

      Age 49, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1058. No one hurt

      Made Nov 5, 2014 · , sent to the company Nov 17, 2014 · , published by CPSC Dec 3, 2014

      The product, in the report: Slide in Electric Smooth top range

      The eye on my smooth top range came on by itself on high and would not turn off. I had to turn off the breaker at the box. It is a Frigidaire Electric Smooth top slide in range PLES389ECG. The manufacturers web site said my serial number was not in the recall list. My serial number is NF64713248.

      Model

      PLES389ECG

      Serial number

      NF64713248

      Bought from

      HH Gregg, Georgia

      Bought

      Mar 2, 2007

      Where

      North Augusta, South Carolina: Home/Apartment/Condominium

      Who was involved

      Age 63, Female

      The reporter’s relation to them

      Other Relative

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1059. Hurt, no treatment

      Made Oct 21, 2014 · , sent to the company Oct 29, 2014 · , published by CPSC Nov 14, 2014

      The product, in the report: Frigidaire Electric Built in Oven Model FEB27S5DSE

      My 5 year old Frigidaire oven, FEB27S series, front glass exploded on Sunday, Oct. 19, 2014. The oven was not even on at the time, although I had used it at 300 degrees earlier in the day. I don’t know why this happened! Only injury at the time was a cut foot, could have been worse. It will cost me $185.00 to replace the front glass, plus a $60.00 service charge and $50.00/hour to have the glass installed. I feel this is unacceptable, dangerous, and it needs to be looked into. I will always be leery of it happening again, even with the new glass. I will never buy Frigidaire again, unless they own up to this problem and fix it.

      Model

      Frigidaire Electric Built in Oven Model FEB27S5DSE

      Serial number

      NF81614051

      Bought from

      Lowes, McMinnville, OR, Oregon

      Where

      McMInnville, Oregon: Home/Apartment/Condominium

      Who was involved

      Age 53, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, No First Aid or Medical Attention Received

1060. No one hurt

      Made Oct 20, 2014 · , sent to the company Oct 28, 2014 · , published by CPSC Nov 13, 2014

      The product, in the report: Frigidaire Smoothtop Cooktop Gallery Series 30” Black

      We were having an issue with our GLEC30S9EBA Frigidaire cooktop in that one of the burners would randomly turn on by itself and the only way we could get it to turn off was by turning off the breaker. I had a service person come and he replaced the electric control for that burner about 2 weeks ago. On 10/19/2014 I was making soup and had the burner set at 1.4. I noticed a burning smell later and came to the kitchen and saw that the same burner that I thought was fixed was on. I had a glass cutting board sitting on the stove and it had melted and there was a tiny fire.

      I searched the internet and noticed there were recalls on a number of cook tops. I emailed Frigidaire customer service and they emailed me back saying my cooktop was covered under the recall and they gave me a number to call.

      I called today and they said my cooktop is actually not included in the recall. After an hour on the phone and explaining I am having the same issues as the recall stove, they agreed to repair it for free. But they won’t cover the cost of having the previous repairman to the house and replacing the burner control becase that is not the proper part for the recall repair. They do not have an approved repair place in the area so I used someone who came recommended. He sells and services Frigidaire but was not aware of the recall.

      Model

      GLEC30S9EBA

      Serial number

      NF54625327

      Bought from

      Came with house

      Bought

      May 1, 2006, about then

      Where

      Waldo, Wisconsin: Home/Apartment/Condominium

      Who was involved

      Age 41, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1061. No one hurt

      Made Oct 13, 2014 · , sent to the company Oct 21, 2014 · , published by CPSC Nov 4, 2014

      The product, in the report: Frigidaire Gallery glass top stove

      Frigidaire glass top stove turns broiler on along with oven and it overheats which causes a fire safety issue.

      Model

      GALLERY MODEL 3FGEF3032KW

      Serial number

      VF01453020

      Bought from

      Jessup’s Appliances, Florida

      Bought

      Sep 5, 2010

      Where

      Venice, Florida: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire Gallery model # FGEF3032KW, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1062. No one hurt

      Made Oct 8, 2014 · , sent to the company Oct 17, 2014 · , published by CPSC Oct 31, 2014

      The product, in the report: Hybrid induction cooktop

      I own Frigidaire smooth-surface cooktop FPCC3685KS. For the third time since owning this unit, liquid spilled on the control knobs caused the underlying control board to go defective.

      Two days ago when this happened I had paper towels sitting on a burner that was turned off. I had a pot of water boil over, spilling liquid onto the control knobs. When this happened, all of the burners turned on to high heat, catching fire to the paper towels. The burners couldn’t be turned off with the control knobs as they were already in the “off” position. The only way to disable the unit was to turn off the breaker switch on my home electrical panel.

      Model

      FPCC3685KSA

      Serial number

      NF11424905

      Bought from

      pcrichard.com

      Bought

      May 23, 2011

      Where

      Santa Barbara, California: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1063. No one hurt

      Made Oct 6, 2014 · , sent to the company Nov 4, 2014 · , published by CPSC Nov 21, 2014

      The product, in the report: electric range

      (09/28/2014) The consumer stated that she was using the range top. When she press the start button to pre-heat the oven, a flame came out from underneath the mother board . The consumer stated that earlier in the day she had used the self-clean feature. Afterward. the oven came on by itself. She stated that she had to unplug the range to get the oven off.

      (10/06/2014) The consumer contacted the company. The consumer advised them of what happened. The consumer was advised of a recall but the unit was not included. The consumer was offered 20% off on the mother board. The consumer declined the offer.

      Model

      FEF387XECB

      Serial number

      VF52655621

      Bought from

      Appliance Direct, Florida

      Bought

      Aug 1, 2009, about then

      Where

      Ocala, Florida: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1064. Hurt, no treatment

      Made Sep 25, 2014 · , sent to the company Oct 3, 2014 · , published by CPSC Oct 20, 2014

      The product, in the report: Frigidaire Flat top Range and Oven

      Frigidaire Flat Top Stove. The left front burner is turning on randomly by itself. The burner has had several problems with shutting off when you move the knob to the off position. The burner has recently began to turn on to high and you must unplug the entire unit to get the burner off.

      Model

      FEFL79GCA

      Serial number

      VF72455644

      Bought from

      Lowes, Indiana

      Bought

      Dec 10, 2007, about then

      Where

      Vincennes, Indiana: Home/Apartment/Condominium

      Who was involved

      Age 32, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, No First Aid or Medical Attention Received

1065. No one hurt

      Made Sep 22, 2014 · , sent to the company Sep 30, 2014 · , published by CPSC Oct 15, 2014

      The product, in the report: Frigidaire Gallery Double oven electric freestanding range stainless steel

      I have owned the stove for 15 months and 10 months into owning it the stovetop broke while i was cooking on it. NOTHING dropped, crack from front to back and spider cracks to the sides. Frigidaire said it was not covered under warranty because it was not manufacturer defect but i did not do anything. Long story short we had it replaced on our expense and not even 5 months later it has done it yet again! Before the incident i noticed the range staying a hot red color on low but didnt pay any attention to that FRIGIDAIRE is yet again claiming it is not their problem and our warranty is up so they wouldnt be able to do anything. If this problem has happened more than one the same exact break they are responsible this could cause some serious damage to my home and my family,being such a dangerous device they need to stand by their products like they say they do. I did not plan on replacing my appliances in a year they were supposed to last for 10 plus years what a horrible company/brand never again will i buy or recommend a Frigidaire/electrolux product again they LIE AND STEAL FROM CONSUMERS!

      Model

      FGEF306TMFE

      Serial number

      NF31620235

      Bought from

      lowes

      Bought

      Jun 9, 2013, about then

      Where

      Unspecified: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1066. No one hurt

      Made Sep 22, 2014 · , sent to the company Nov 26, 2014 · , published by CPSC Dec 11, 2014

      The product, in the report: Electric range/oven

      Caller stated that she had used the cleaning feature and when she tried to use the oven for baking after a few mins she heard a loud noise which interrupted her lights and appliances. She had to use the circuit breaker to switch back on the power. Caller feels that her model and serial should be added to the recall 09-333. She does not want her range repaired due to the hazard it poses and would like when she purchase another one to be reimburse in case it becomes a recall.

      (7/2014)The manufacturer was contacted and she was advised that her model and serial number was not included in the recall.

      From consent letter: “I believe the oven worked fine until I first used the cleaning feature when the oven was on a very high temperature for an extended period of time. This feature should be tested before marketing this product as I believe it ruined my oven.”

      Model

      FEFB68CSC

      Serial number

      VF35131817

      Bought

      Sep 3, 2011, about then

      Where

      Suwanee, Georgia: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1067. No one hurt

      Made Sep 18, 2014 · , sent to the company Oct 10, 2014 · , published by CPSC Oct 27, 2014

      The product, in the report: electric range

      (09/17/2014) The consumer stated that she was preheating the oven to 350. After a few minutes, the consumer notice flames in the back of the range near the electrical panel. The consumer pulled the range away from the wall and unplugged the unit. She placed the unit outside.

      (09/18/2014) The consumer contacted the manufacturer and advised them of the incident. The consumer was advised that the range was not under warranty. The consumer was advised that they would have to pay for repair or replacement.

      The consumer is concerned that her house could have caught on fire if she had not been at home.

      There is fire damage to wall behind oven. All electrical wiring in range is unsafe. Breaker flipped in basement on electrical panel.

      Model

      FFEF3018LBD

      Serial number

      VF13568801

      Bought from

      Grand Appliance, Wisconsin

      Bought

      Oct 31, 2011, about then

      Where

      Ixonia, Wisconsin: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1068. No one hurt

      Made Sep 16, 2014 · , sent to the company Sep 24, 2014 · , published by CPSC Oct 8, 2014

      The product, in the report: 30” 4 element smooth ceramic cooktop.

      I received a Frigidaire FPEC3085ks model cooktop. Serial number NF10818969 direct from Frigidaire and installed by their service tech as a recall replacement for model PLEC30s9ec serial number nf93104560. The original issue with the PLEC30s89ec was the red indicator lights would overheat and break from the red lenses cap. Tech came out twice on previous model to replace the PS1151075 part and now on new unit both red indicator lights are broken part 318337201. This is clearly a manufacturing design issue and they need to get the design right. It is a hazard as when the light breaks away it allows moisture to enter the control area and becomes a fire hazard.

      Model

      FPEC3085ks

      Serial number

      NF10818969

      Bought from

      Frigidaire

      Bought

      Sep 12, 2012

      Where

      Houston, Texas: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1069. No one hurt

      Made Sep 13, 2014 · , sent to the company Sep 22, 2014 · , published by CPSC Oct 6, 2014

      The product, in the report: frigidaire freestanding electric range

      frigidaire freestanding electric range control panel failure turns oven on randomly. error code f-11. This is a fire hazard. We were home at the time of the failure and disabled the product by turning off the circuit breaker, so there were no injuries and no loss of property except the appliance itself. This is the second time since the product was purchased in Nov. 2011 that this appliance has had a major fire hazard problem. The first failure was a failed oven temperature probe in Dec 2013. Error code f-10 The oven temperature would go very high or fluxuate randomly despite the set temperature. Power to appliance was turned off to prevent further hazard at this time too. The control unit was replaced at this time as a fix. This part has failed again. This range has been used for normal household use only. It has not been abused or even used excessively.

      This is unacceptable and Frigidaire will take no responsibility for unacceptable performance or saftey hazard of their products. They will not admit to any product recalls on this model or any updates or fixes for defective parts. How likely is it that my unit fails two times in a year unless there is a product defect? Do the math.

      Model

      lger3045kfe

      Serial number

      vf14254770

      Bought from

      lowes, Ohio

      Bought

      Nov 20, 2011

      Where

      Beavercreek, Ohio: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1070. Not said

      Made Sep 11, 2014 · , sent to the company Sep 19, 2014 · , published by CPSC Oct 10, 2014

      The product, in the report: Wall oven-microwave

      I purchased a Frigidaire wall oven-microwave combination from Airport Home Appliance, Berkeley CA. Model number:[REDACTED], serial [REDACTED]. The oven was installed July 10, 2014 and before the installer went out of the door we realized that the stainless steel skin of the oven door which is bent over is unfinished and razor sharp - this has been confirmed by every installer and repairman who has inspected the oven. Today I refused delivery of what I had been told was a new, corrected oven. It still had knife sharp edges which I fear will cut someone’s hand - especially a child who may gain access while in the kitchen.

      Model

      [REDACTED]

      Serial number

      [REDACTED]

      Bought from

      Airport Home Appliance, California

      Bought

      Jun 30, 2014

      Where

      Saratoga, California: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1071. No one hurt

      Made Sep 10, 2014 · , sent to the company Oct 14, 2014 · , published by CPSC Oct 28, 2014

      The product, in the report: Electric Range/oven

      Caller stated that the outer glass of the oven door exploded while not in use. She was standing in front of the unit when the incident occurred, the glass pieces shattered to about 3 feet to another room. No one was injured.

      (9/9/14) The manufacturer was contacted and she was advised that her range was out of warranty and it would be at her expense to replace the glass door.

      Caller feels that the range is a safety hazard and should be reported.

      Model

      GLES379DCA

      Serial number

      VF43143270

      Bought from

      Rosas, New York

      Bought

      Sep 2, 2006, about then

      Where

      N Tonswanda, New York: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1072. No one hurt

      Made Sep 9, 2014 · , sent to the company Sep 17, 2014 · , published by CPSC Oct 1, 2014

      The product, in the report: Glass Cook top

      Purchased a Fridgidaire Gallery Electric Cooktop in August of 2000. Within the first year, I noticed the outer ring on one of the large elements did not function properly, but we still had the other so we did not report it. Over the next few years, we began having problems with both of the larger cooking elements. We had to jiggle the knob to get the one remaining large element to work (the other had stopped working completely). I did not contact the manufacturer or retailer as I believed it was out of warranty. After both of the larger elements stopped working, the surface light that indicates the stove top is on remained on even though none of the four elements were warm to the touch. Until last night (September 8, 2014) our two larger elements had been dormant for several years. We had gotten so used to them not working, we foolishly placed things on top of the surface. Last night my wife smelled something burning. I got up to investigate and discovered that the back left burner (that had not worked for over 3 years and was in the “off” position with the knob removed, had suddenly turned on and melted/burned a loaf of bread. The resulting minor fire tripped the circuit and left us both shaken thinking about the “what-ifs.” I’ve read about the recall on Fridgidaire cooktops manufactured a year later than our model, but the descriptions of the problems with those models are very similar to what we experienced.

      Model

      FEC3058HSA

      Serial number

      NF02018291

      Bought from

      Riegelmanns, Oregon

      Where

      Portland, Oregon: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1073. No one hurt

      Made Sep 4, 2014 · , sent to the company Oct 9, 2014 · , published by CPSC Oct 24, 2014

      The product, in the report: Frigidaire Electric Range, stainless steel and black color

      On 08/01/14 (estimated) the consumer was using the unit for approximately an hour. He states he was using all 4 burners. The consumer states the front left burner was set on a high heat level and he used the knob to lower the burner to a medium heat level but the burner remained really hot and red. He unplugged the unit and the waited 2 minutes for the burner to cool off. The consumer plugged the unit’s cord into the wall outlet and states all 4 burners were off.

      The consumer turned the front left burner on to a medium heat level but he states the burner got really hot and red as it does when it is on a high heat level. When he turned the front left burners knob switch to off the front left burner did not shut off. He repeated the process 3 times and the same thing happened each time. The consumer uses the unit except for the front left burner. He states the other 3 burners do not have this problem

      The consumer purchased a new infinite switch for the unit on 09/02/14 and he installed it on 09/03/12. The consumer purchased the infinite switch (part# 316436000) online from [REDACTED] On 9/3/14 after the consumer installed the infinite switch he turned the front left burner on to a medium heat level but he states the burner got really hot and red as it does when it is on a high heat level. When he turned the front left burners knob switch to off the front left burner did not shut off. He unplugged the unit and plugged it back in. The consumer discontinued using the front left burner.

      The consumer feels the unit poses a fire hazard.

      The consumer also noted he contacted mfr and was informed there is no recall on this product.

      Model

      GLEFZ369FCC

      UPC

      Unknown

      Serial number

      VF74169177

      Bought from

      BrandsMart USA, Florida

      Bought

      Oct 4, 2010, about then

      Where

      Margate, Florida: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1074. No one hurt

      Made Aug 26, 2014 · , sent to the company Sep 4, 2014 · , published by CPSC Sep 18, 2014

      The product, in the report: Frigidaire 30” range. FFEF3050LSM

      Frigidaire glass top electric oven model FFEF3050LSM. Unit constantly trips 50 amp breaker when cooking. Range is on its own breaker.

      Model

      ffef3050lsm

      Serial number

      vf23240194

      Bought from

      best buy, Florida

      Bought

      Aug 31, 2012, about then

      Where

      Orlando, Florida: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1075. No one hurt

      Made Aug 18, 2014 · , sent to the company Aug 26, 2014 · , published by CPSC Sep 10, 2014

      The product, in the report: Kitchen Oven

      Frigidaire oven model FEF352AUE serial VG32202168, approximately ten years old. Preheating oven for the evening meal, when observed only about one inch of oven lower element was glowing and sparking. Glowing section started about three inches from the oven wall. The glowing section started slowing moving along the element with the appearance of a metal fire. A box and one half of baking soda covering the entire element failed to put out the fire (progress 3” to 6.5”). Quantity two, 25 ABC fire extinguishers burying the element in two to three inches of material failed to put out the fire (progress 6.5” to 11”). Slowly pouring water on the element dimmed the glow and caused some sparks (progress 11” to 18”), but the fire immediately resumed when water flow stopped. Placing a water soaked rag on the glowing section and adding water finally cooled and extinguished the fire. Oven removed from the residence by the first responders.

      Same oven had been used earlier in the afternoon at low temperature for bread rising and at 325 degrees for baking bread with no issues identified.

      Model

      FEF352AUE

      Serial number

      VF32202168

      Where

      Farragut, Texas: Home/Apartment/Condominium

      Who was involved

      Age 56, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1076. Not said

      Made Aug 18, 2014 · , sent to the company Aug 26, 2014 · , published by CPSC Sep 10, 2014

      The product, in the report: Frigidaire Model: CPCS3085LF Slide-in electric stove and oven

      This is a smooth top, slide-in electric stove and oven, manufactured by Electrolux that was purchased less than 1 year ago. The make and model is Frigidaire Model: CPCS3085LF. While cooking on Saturday August 16, 2014 a 10” sauce pan was removed from the burner and moved towards the front of the stove, where there is no burner. The pan melted the trim separating the glass top from the control panel. The plastic could have caught fire. This trim material should not be made of a material that will melt and/or catch fire. I have found several other instances on the internet where the same problem has been reported.

      Model

      CPCS3085LF

      Where

      Toronto, Canada: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1077. Not said

      Made Aug 7, 2014 · , sent to the company Aug 15, 2014 · , published by CPSC Aug 29, 2014

      The product, in the report: Electric range (stove). The range has electronic controls.

      I preheated the electric oven to Bake at 250 F. I placed the food in the oven and set the timer for 12 minutes. During the first 12 minutes, the bake cycle (using the coil on the bottom of the oven) changed to Broil (the coil on the top of the oven). I did not touch the control panel.

      The food caught on fire and flames filled the oven. I turned the oven to “off” and covered the vents to prevent oxygen from reaching the flames. The fire eventually went out. I shut off the electricity to the unit by closing the circuit breaker.

      Model

      GLEF379DSJ

      Serial number

      VF63762734

      Bought from

      Recker & Boerger, Ohio

      Bought

      Nov 13, 2010, about then

      Where

      Fairfield, Ohio: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire Gallery Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1078. Not said

      Made Aug 3, 2014 · , sent to the company Aug 11, 2014 · , published by CPSC Aug 25, 2014

      The product, in the report: Fridgedaire Professional Series. Slide in electric glass top range and stove. Model # PLES389ECC

      Walked into kitchen and the front left burner of our stove range was on even though the burner knob was on off. This is the second time this has happened. Fridgidaire Professional Series. Model # PLES389ECC

      Model

      PLES389ECC

      Serial number

      NF60418963

      Where

      Lakeland, Florida: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1079. No one hurt

      Made Jul 30, 2014 · , sent to the company Aug 7, 2014 · , published by CPSC Aug 21, 2014

      The product, in the report: Frigidaire Electric range model FEFB79GSA, Serial VF71646294

      I purchased a frigidaire electric range on 5/31/07, model FEFB79GSA, serial VF71646294. On or about January 13, 2011, I was cooking in the oven and within about 20 minutes the food was burned to a crisp and I couldn’t turn it off. On or about Jan 2013, the right rear burner was coming on by itself and going back off; it now does not work at all. I never had it repaired. On July 30, 2014 the left front burner would not turn off and I was forced to turn off the breaker. This appears to be a fire hazard and I would like to report this in the event there are others who are experiencing the same thing. Had I not been vigilant about staying in the kitchen while cooking anything, there would definately been a fire.

      Model

      FEFB79GSA

      Serial number

      VF71646294

      Bought from

      Best Buys

      Bought

      May 31, 2007

      Where

      Parkville, Maryland: Home/Apartment/Condominium

      Who was involved

      Age 50, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1080. No one hurt

      Made Jul 25, 2014 · , sent to the company Aug 4, 2014 · , published by CPSC Aug 18, 2014

      The product, in the report: Frigidaire electric double wall ovens

      Frigidaire double ovens have oven racks falling down and causing hot food and liquid to spill.

      Model

      PLEB30T9FCC

      Serial number

      NF82009338

      Bought from

      Nebraska Furniture Mart, Kansas

      Bought

      Jul 1, 2008

      Where

      Topeka, Kansas: Home/Apartment/Condominium

      Who was involved

      Age 36, Unspecified

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1081. No one hurt

      Made Jul 18, 2014 · , sent to the company Jul 28, 2014 · , published by CPSC Aug 11, 2014

      The product, in the report: Frigidaire Electric smooth top slide in range

      Sitting in another part of house when smoke alarm sounded. Saw smoke in kitchen area and found the kitchen filled with smoke. Wife headed toward range where smoke seemed to be originating. Just before she got there a glass casserole sitting on the stove top exploded. Found front right burner on Frigidaire electric range on even though knob showed it to be off. Ran knob through various positions and seemed to control heat level but would not turn burner off. Turned off power to range at breaker panel to make safe. No injuries and only damage was loss of casserole dish and glass everywhere but hate to think what might have happened if my wife had been closer when the casserole exploded or we had not been home.

      Range is Frigidaire smooth top slide in model FGES3065KWA, serial # NF94824078. Checked your recall pages and found a previous model Frigidaire range had been recalled for the same exact problem. Called the Frigidaire recall phone #. They simply said my model # was not included and they could not help. Said they would document call and offered to connect me with customer service. Customer service also said I was not in the recall and since my warranty had expired, there was nothing they could do. Asked her to elevate to supervisor and only change was the offer to call a repairman for me but it would be at my expense. Told her not to bother. I would never feel safe turning that range on again repaired or not.

      Model

      FGES3065KWA

      Serial number

      NF94824078

      Bought from

      Lowes, Texas

      Bought

      Jan 19, 2010, about then

      Where

      Salado, Texas: Home/Apartment/Condominium

      Who was involved

      Age 71, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1082. No one hurt

      Made Jul 11, 2014 · , sent to the company Aug 13, 2014 · , published by CPSC Aug 27, 2014

      The product, in the report: 30” electric stove

      The consumer stated that he does not have the product.

      (06/24/2014) The consumer stated that his wife was pre-heatingthe oven at 350 degrees to do some baking. While waiting for the oven to heat, she smelled burnt wire. She open the oven to see if she could see something. She saw nothing burning in the oven. The beep sound from the oven went off indicating that the stove was ready. She put the tray of cookies in the oven and shut the oven door. After about a minute, yellow flames came up the back wall from the control panel. She tried to shut the stove, but could not shut it off. All of the lights of the control panel showed yellow.

      The consumer was not able to put the flames out. She called the fire department. They came out, unplugged the stove and turned the power out.

      (06/24/2014) The consumer contacted the company. The consumer explained what happened. The consumer was connected to the claims department. The consumer left a message and was contacted (date unknown and person unknown). He received a letter on 6/27 to file a claim. The consumer did not file a claim because there was no property damage other than the stove.

      (06/25/2014) A service person come out. (The consumer will include a copy of the service report)

      The consumer asked for his stove to be replaced but was offered a discount of 50% on the parts. He would have to pay for the service visit. He refused the offer.

      (07/09/2014 10:30am) The consumer contacted the company and spoke to [REDACTED] (Corporate Supervisor). He was advised that the offer would stand for 30 days for his consideration.

      Model

      LFEF3017LWB

      Serial number

      VF13853209

      Bought from

      Lowes, North Carolina

      Bought

      Nov 12, 2011

      Where

      Stoneville, North Carolina: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      My Spouse

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1083. Not said

      Made Jul 3, 2014 · , sent to the company Jul 14, 2014 · , published by CPSC Jul 28, 2014

      The product, in the report: Frigidaire professional slide in range

      My frigidaire professional range (Model#FPES3085KFC) produced sparks coming from under the main control panel and then tripped the breaker. After resetting the breaker the range display reads PF and the front right burner goes straight to high even with all knobs in the off position. I called frigidaire and there is no recall for my model even after reading about so many incidents with the same model and similar electrical hazards occuring. I was told to check the electrical connection at the wall which has absolutely no problem after testing with a mutimeter. I am thankful that it didnt happen while i was away and that nothing was on or near the range when it happened. As of now I am left with an extremely dangerous $2000 range whether i am able to fix it or not.

      Model

      FPES3085KFC

      Bought from

      brandsmart

      Bought

      Sep 1, 2010, about then

      Where

      miami, Florida: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1084. No one hurt

      Made Jun 27, 2014 · , sent to the company Jul 8, 2014 · , published by CPSC Jul 22, 2014

      The product, in the report: 30 inch smooth top electric range. white. knob controls on control panel.

      Frigidaire Gallery range has the same issues as the one recalled but my serial number is not in the range. The range turns on automatically and even if you shut off the knob, some minutes later it will turn on. You turn the knob and it might or might not shut off, If it does then minutes later it comes back on. Also the knob for heat adjustment is not accurate at all and over or under heats. It exhibits this problem since new and just now noticed there is a similar recall on other units. we are concerned when we leave the house and the stove burner unit turns on when we leave. or what if the oven turns on and things are stored in it like pans and other things,

      Model

      VF02372071

      Serial number

      DGEF3031KWB

      Bought from

      GEORGE TOMA APPLIANCE, Massachusetts

      Bought

      Nov 2, 2009, about then

      Where

      E. Weymouth, Massachusetts: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Self

      As this report names them

      Brand frigidaire gallery self clean oven range, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1085. No one hurt

      Made Jun 24, 2014 · , sent to the company Jul 2, 2014 · , published by CPSC Jul 17, 2014

      The product, in the report: Electric Range ES340 Control, Self-Cleaning Oven and Ceramic Cooktop

      The front burner will not turn off!! I have to unplug the unit to get the front burner to turn off. I have tried switching the burner dial on and off, but nothing. The burner still glows red. This seems to happen only occasionally, but if it ever decided to kick on while we were gone that could be disastrous.

      Model #FEFL79GCA

      Model

      FEFL79GCA

      Serial number

      VF71546427

      Where

      Unspecified: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1086. Not said

      Made Jun 24, 2014 · , sent to the company Jul 2, 2014 · , published by CPSC Jul 17, 2014

      The product, in the report: Stove free standing

      Frigidaire Stove Model: LFEF3017LWB Serial # VF13853209

      The stove about two years old. The stove was turned on to pre-heat to bake cookies. The owner smelled electrical wires and observed small amount of smoke coming from controls to the oven. She was not able to get the oven to turn off with the controls.

      Model

      LFEF3017LWB

      UPC

      VF13853209

      Serial number

      VF13853209

      Where

      Eden, North Carolina: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Unspecified

1087. No one hurt

      Made Jun 23, 2014 · , sent to the company Jul 11, 2014 · , published by CPSC Jul 25, 2014

      The product, in the report: Electric Range

      Caller stated that her electric range front right burner came on spontaneously by itself twice once last month and on 6/22/14, it was difficult to power off at first she had to slowly turn the knob until it eventually powered off. When this incident occurs, the temperature increases and it triggers an alarm on the range.

      (6/23/14) She attempted to contacted the manufacturer but the phone numbers were not working.

      Caller feels that the range is a fire hazard and should be reported.

      Model

      FEFBZ90GCA

      Serial number

      VF74025258

      Bought from

      Best Buy, New York

      Bought

      May 27, 2009

      Where

      Henderson Harbor, New York: Unspecified

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1088. No one hurt

      Made Jun 19, 2014 · , sent to the company Jun 27, 2014 · , published by CPSC Jul 14, 2014

      The product, in the report: Black and Stainless Steel Frigidaire w/ Electric Glass Top

      My stove is a Frigidaire Electric Range Model #model # glefs79dcl . We first noticed the right side burners would not regulate heat - they ran full blast regardless of what temperature we wanted. Now the left side burners are doing the same thing. It usually happens when the burner is turned to a hot setting first and then turned down. When you try to turn the temperature down, it will not respond. On the right side burners, they sometimes continue to run full blast for a few seconds even after you have turned the burners to off. The left side still turns off when you turn the burner to the off position. I worry that one day I will not be able to get the stove to turn off at all. We have inquired with Frigidaire about recalls before but they tell us that our model has no recalls even though other models by the company have recalls for this very same problem.

      Model

      GLEFS79DCL

      Serial number

      VF74205454

      Where

      St John, Kansas: Home/Apartment/Condominium

      Who was involved

      Age 41, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1089. No one hurt

      Made Jun 18, 2014 · , sent to the company Jun 27, 2014 · , published by CPSC Jul 14, 2014

      The product, in the report: Frigidaire Stove Top Range Model# FEFBZ90GCD Serial #VF90627296.

      Owner of a Frigidaire Stove Top Range Model# FEFBZ90GCD Serial #VF90627296. The units burner started coming on spontaneously while in the OFF position. The burner will not turn off until the range is unplugged. After contacting them they noted there was a recall for that problem however my products serial number did not fall into the recall range so there was nothing they could do for me. Upon visiting your site it was noted that Recall #09-333 did in fact cover Frigidaire Range models starting with FEFBZ90GC. I recontacted them again and they again denied me an service.

      Model

      FEFBZ90GCD

      Serial number

      VF90627296

      Bought from

      John’s Appliance City

      Bought

      Aug 22, 2009

      Where

      Port Orange, Florida: Home/Apartment/Condominium

      Who was involved

      Age 39, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1090. No one hurt

      Made Jun 17, 2014 · , sent to the company Jun 25, 2014 · , published by CPSC Jul 10, 2014

      The product, in the report: Stainless steel electric range with self-cleaning features. Serial #: VF00742508 Model #: DGEF3041KFA

      My oven doesn’t turn off when hitting the “Off” button. I have to unplug it from the wall to get the stove to stop heating. Extreme fire hazard. Just lucky I was home and noticed the clicking noise the oven makes or I would’ve left it on all night. This has happened twice in a row now.

      Model

      DGEF3041KFA

      Serial number

      VF00742508

      Where

      Fort Wayne, Indiana: Home/Apartment/Condominium

      Who was involved

      Age 34, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1091. No one hurt

      Made Jun 16, 2014 · , sent to the company Jun 24, 2014 · , published by CPSC Jul 9, 2014

      The product, in the report: Electric range/oven

      Loud bang and fire in oven and bake element blown apart.

      Model

      FEF365BWF

      Serial number

      VF41332482

      Bought from

      Jetson Appliances, Florida

      Bought

      Jun 16, 2005

      Where

      ft pierce, Florida: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1092. No one hurt

      Made Jun 2, 2014 · , sent to the company Jun 25, 2014 · , published by CPSC Jul 10, 2014

      The product, in the report: Electric Range/Oven

      Caller stated that she experienced similar problems of Release # 09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

      While using the oven at 350-375 degree for approximately 25 mins she noticed that the left rear burner had come on by itself being on the off position. She removed the content from the oven and unplugged the unit.

      She attempted to contact the manufacturer but she was unable to speak to someone. Caller feels that this range is a fire hazard and should be recalled.

      Model

      FE?B290GCD

      Serial number

      VF83964074

      Bought from

      Best Buy, California

      Bought

      Jun 1, 2009, about then

      Where

      San Diego, California: Home/Apartment/Condominium

      Who was involved

      Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1093. No one hurt

      Made May 28, 2014 · , sent to the company Jun 9, 2014 · , published by CPSC Jun 23, 2014

      The product, in the report: Electric Range ES510 Control Self-Cleaning Oven with Ceramic Cooktop

      I turned on the oven of my range by setting a temperature of 350 degrees. After a couple of minutes, the control module of the range started to pop and the orange LED display started cycling wildly, creating a flashing effect. Black smoke pored out of the back of the stove behind the module. Flames appeared briefly--a few inches above the top of the back of the stove. The flames lasted for a few seconds and then extinguished themselves. There was a strong, acrid smell from the smoke.

      Model

      PLEF398DCD

      Serial number

      VF51218608

      Bought from

      Standard TV and Appliance

      Bought

      May 10, 2005, about then

      Where

      Portland, Oregon: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1094. No one hurt

      Made May 26, 2014 · , sent to the company Jun 3, 2014 · , published by CPSC Jun 17, 2014

      The product, in the report: smooth cooktop

      Frigidaire cooktop model number FPEC3085KSA was purchased June 2011. Smoldered and smoked until turned off at breaker in December 2012. Frigidaire denied there was a problem but after multiple complaints agreed to completely repair unit at no cost. Today, 5/26/14, it almost caught fire again, smoking until it was turned off at breaker. In both instances the unit failed to turn off, or turned itself back on, after the knob was turned to off.

      Model

      FPEC3085KSA

      Serial number

      NF10114379

      Bought from

      Best Buy

      Bought

      Jun 7, 2011

      Where

      Costa Mesa, California: Home/Apartment/Condominium

      Who was involved

      Age 57, Female

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1095. Hurt, no treatment

      Made May 26, 2014 · , sent to the company Jun 3, 2014 · , published by CPSC Jun 17, 2014

      The product, in the report: Electrolux home products Frigidaire smooth glass top range model # FEC30S6ABF Serial # NF71121540 has 1 large and 1 small burner in the rear and 1 large and 1 small burner in the front.

      Rear large burner on our electric smooth top range model # fec30s6abf serial #nf71121540 will not turn off. It will go to lowest setting sometimes but is usually on the highest setting. It also just turns on by itself. It has come on and I smelled something getting very hot and found the burner on high heat and a pan getting extremely hot. I’ve had to resort to turning it off at the circuit breaker due to the fact that it turns on by itself randomly.

      Model

      FEC30S6ABF

      Serial number

      NF71121540

      Bought from

      Lowes, Georgia

      Bought

      May 5, 2007, about then

      Where

      Macon, Georgia: Home/Apartment/Condominium

      Who was involved

      Age 49, Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Injury, No First Aid or Medical Attention Received

1096. Not said

      Made May 26, 2014 · , sent to the company Jun 4, 2014 · , published by CPSC Jun 18, 2014

      The product, in the report: ------------------------------------------------------------- FPEC3085KS Frigidaire 19628 Professional 30” Electric Drop-In Cooktop

      Regarding Fridgidaire 30’ cooktop stove, electric: Name Code Qty Each Options ------------------------------------------------------------- FPEC3085KS Frigidaire 19628 1 719.00 Professional 30” Electric Drop-In Cooktop Subtotal 719.00 Shipping 30.00 Tax 0.00 Total 749.00 Purchased December 2011.

      Right front burner turned itself on and burned continuously at highest heat. It began to smell like it was burning and nothing I tried with knob changed turned it off. The indicator read HE. I finally had to find the breaker to disconnect.

      Model

      19628 Professional 30’ Electric drop-in Cooktop

      Serial number

      FPEC3085KS

      Bought from

      USappliance

      Bought

      Dec 14, 2011

      Where

      Niantic, Connecticut: Home/Apartment/Condominium

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      Reports CPSC links to it

      20140611-0E11D-2147443797

      How badly, in CPSC’s words

      Unspecified

1097. No one hurt

      Made May 20, 2014 · , sent to the company May 29, 2014 · , published by CPSC Jun 12, 2014

      The product, in the report: Electric Stove

      The control panel in out Frigidaire Electric Convection stove caught fire.

      Model

      GLEFZ389HC

      Serial number

      VF83771358

      Bought from

      Lambco TV & Appliance, Massachusetts

      Bought

      Jun 4, 2009

      Where

      North Falmouth, Massachusetts: Unspecified

      Who was involved

      Unspecified

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1098. No one hurt

      Made May 16, 2014 · , sent to the company May 27, 2014 · , published by CPSC Jun 10, 2014

      The product, in the report: Fridgidaire Professional slide in range model #PLES399ECC

      The back left burner of the Fridgidaire PLES399ECC smooth top slide in stove will not turn off. We have had an appliance repair out twice to try to fix it. They have replaced the switch twice, but each time the power is turned on the switch sparks & blows. Meanwhile the burner stays on and we’re not able to switch it off short of turn off power to whole unit, by closing the breaker (in basement)

      Apparently there have been recalls on similar stoves manufactured by [REDACTED]/Fridgidaire, but do not see my particular model.

      This situation is dangerous and we are worried about leave power on to the stove in case of fire.

      Model

      PLES399ECC

      UPC

      unknown

      Serial number

      NF60317218

      Bought from

      Muddrick’s

      Bought

      Mar 16, 2014

      Where

      Milford, Connecticut: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1099. No one hurt

      Made May 14, 2014 · , sent to the company May 23, 2014 · , published by CPSC Jun 9, 2014

      The product, in the report: Flat top stove and electric oven

      Oven temperature was set to 350 degrees F and the oven over heated. The heating element did not shut off. The oven heating element is controlled with a single pole relay and the contact in the relay welded shut. The relay is not sized properly and this is the second time the relay failed. The house filled with smoke when the oven overheated and the smoke detectors went off, the oven was shut off from the breaker panel. The oven was tested with a infrared heat gun and the oven was over 65 degrees.

      Model

      FefBZ90GCD

      UPC

      unknown

      Serial number

      na

      Bought from

      ABC Warehouse

      Bought

      May 5, 2011, about then

      Where

      Holland, Michigan: Home/Apartment/Condominium

      Who was involved

      Male

      The reporter’s relation to them

      Self

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

1100. No one hurt

      Made May 12, 2014 · , sent to the company May 20, 2014 · , published by CPSC Jun 4, 2014

      The product, in the report: Frigidaire Cooktop FEC30S6ABF.

      Frigidaire SmoothTop Cooktop Model# FEC30S6ABF.

      Right front burner will spontaneously turn to high heat, will not respond to control being turned to off position.

      Model

      FE30S6ABF

      Where

      Unspecified: Home/Apartment/Condominium

      Who was involved

      Unknown

      The reporter’s relation to them

      Unspecified

      As this report names them

      Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED

      How badly, in CPSC’s words

      Incident, No Injury

CPSC’s disclaimer

Sources