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Frigidaire electric stoves and ovens

1,484 reports to CPSC, the latest made Oct 18, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 1,484reports to CPSC
  • Oct 18, 2026the latest report was made
  • Mar 18, 2011the earliest
  • 3with the company’s comments
Brand
Frigidaire
Makers
ELECTROLUX/WHITE CONSOLIDATED, Sears Holdings Management Corporation and GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (116)

“Fridgidaire”, “Frigidaire Gallery”, “Frigidare”, “Frigidaire Professional Series”, “Fridgedaire”, “Fridgidare”, “Frididaire”, “Fridigaire”, “Frigidaire Electrolux”, “Frigidaire Gallery Series”, “Frigidaire Professional”, “Fridgaire”, “Fridgeaire”, “Frigidaire Electric Range”, “Frigidiare”, “FRIDGIDAIRE”, “FRIGIDAIRE GALLERY”, “Frgidaire”, “Fridgdaire”, “Fridgidair”, “Fridigidare”, “Frigidair”, “Frigidaire Galaxy”, “Frigidaire Gallery Electric Range”, “Frigidaire gallery”, “Frigidaire stove”, “Frigidare Gallery”, “fridgidare”, “frigidare”, “FIGIDAIRE”, “FRIGDAIRE”, “FRIGEDIRE”, “FRIGIDAIR”, “FRIGIDAIRE SMOOTHTOP STOVE FEF365BWA”, “FRIGIDAIRE/ELECTROLUX”, “FRIGIDARE”, “FRIGIDARE STOVE”, “Figidaire”, “Fridadair”, “Fridgadair”, “Fridgadaire”, “Fridgeair”, “Fridgedair”, “Fridgedaire Gallery”, “Fridgedaire Professional Series”, “Fridgedare”, “FridgidAire”, “Fridgidaire - Electrolux”, “Fridgidaire Electrolux Professional”, “Fridgidaire Professional Series”, “Fridgidare FPES3085KFD”, “Fridgieaire”, “Fridigdare”, “Frifgedaire”, “Frigaidaire”, “Frigedaire”, “Frigiaire”, “Frigidaire “Professional Series” electric range”, “Frigidaire (Sears I think)”, “Frigidaire - Electrolux”, “Frigidaire / Electrolux”, “Frigidaire / Electrolux PLES389ECH Stove/Oven”, “Frigidaire / Electrolux home products”, “Frigidaire Cooktop”, “Frigidaire ES530”, “Frigidaire Electric Range Self Cleaning Oven”, “Frigidaire Electric Range Stove”, “Frigidaire Electric Range with induction cooktop”, “Frigidaire Electrolux Gallery”, “Frigidaire Electrolux professional series smooth top range.”, “Frigidaire Euroflair”, “Frigidaire FCRE3052ASC”, “Frigidaire Gallary”, “Frigidaire Galler”, “Frigidaire Gallery 30 inch 5-Burner Slide-In Elect”, “Frigidaire Gallery 30 inch smooth surface 5 element Convecti”, “Frigidaire Gallery Electric Oven”, “Frigidaire Gallery Series Smoothtop Electric Range”, “Frigidaire Gallery Smoothtop slide-in range”, “Frigidaire Gallery Stove”, “Frigidaire Gallery model # FGEF3032KW”, “Frigidaire Oven/range”, “Frigidaire Professional series”, “Frigidaire Profile”, “Frigidaire Smooth top 5 elements Gallery stove/oven”, “Frigidaire Smooth-Top Electric Range”, “Frigidaire Smoothtop”, “Frigidaire Smoothtop Electric Range”, “Frigidaire Stainless Steel Oven”, “Frigidaire electric oven”, “Frigidaire electric range with induction cooktop”, “Frigidaire gallery series electric range/ model# FGES3065KFA”, “Frigidaire professional”, “Frigidaire professional series”, “Frigidaire what is”, “Frigidaire- professional series”, “Frigidaire/ Electroluxe”, “Frigidaire/Electrolux.”, “Frigidaire/electrolux”, “Frigidarie”, “Frigirdaire”, “Frigridaire”, “Friticaire”, “Frugidaire”, “fridgedair”, “fridgedaire gallery”, “fridgidaire”, “fridgidare professional series smooth top electric range”, “fridigaire”, “frigidaire electrolux”, “frigidaire electrolux home products”, “frigidaire gallery”, “frigidaire gallery self clean oven range”, “frigidaire professional”, “frigidaire/electrolux” and “frigigdaire”

By month

283 reports from November 2025 to October 2026; the most in June 2026, 45. 1,201 earlier reports, since March 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 202616
September 202616
August 202618
July 202632
June 202645
May 202634
April 202627
March 202620
February 202616
January 202624
December 202523
November 202512
October 202514
September 202513
August 202515
July 202512
June 202511
May 202510
April 202517
March 202511
February 202517
January 202516
December 202414
November 202418
October 202411
September 20249
August 20247
July 202417
June 202417
May 202421
April 20248
March 20244
February 20243
January 20247
December 20237
November 20236
October 20239
September 20231
August 20235
July 20237
June 202311
May 20231
April 20233
March 20237
February 202310
January 20237
December 20224
November 20227
October 20222
September 20222
August 20224
July 20222
June 20223
May 20223
April 20225
March 20221
February 20222
January 20222
December 20213
November 20216
October 20212
September 20211
August 20212
June 20211
May 20212
April 20213
March 20212
February 20215
January 202110
December 20201
November 20201
October 20203
September 20209
August 20201
July 20203
June 20201
May 20202
April 20203
March 20201
February 20202
January 20202
December 20196
November 20192
October 20193
September 20192
August 20193
July 20192
June 20193
May 20191
April 20197
March 20194
February 20191
January 20192
December 20181
November 20184
October 20185
September 20186
August 20188
July 20184
June 20185
May 20184
March 20189
February 20183
January 20186
December 20173
November 20177
October 20177
September 20177
August 20171
July 20172
June 20173
May 20172
April 20175
March 20175
February 20174
January 20176
December 20164
November 20166
October 20165
September 20163
August 20169
July 20164
June 20169
May 20166
April 20161
March 201612
February 20169
January 201610
December 20154
November 201512
October 20157
September 20156
August 20155
July 20157
June 20152
May 20156
April 20155
March 20156
February 201512
January 201512
December 201416
November 20145
October 20145
September 201410
August 20145
July 20145
June 20149
May 20149
April 20146
March 201413
February 20144
January 201411
December 20134
November 201310
October 201311
September 20137
August 201310
July 201310
June 201312
May 201314
April 20134
March 20139
February 20139
January 201311
December 201211
November 201216
October 201215
September 201210
August 201214
July 201215
June 201210
May 20129
April 201210
March 20127
February 20129
January 201214
December 201114
November 201112
October 201115
September 201110
August 201113
July 201117
June 201110
May 20116
March 20111

How badly anyone was hurt

  • Hospital admission 3 CPSC: Injury, Hospital Admission
  • Emergency room 7 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 10 CPSC: Injury, Seen by Medical Professional
  • First aid 76 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 60 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 10 CPSC: Injury, Level of care not known
  • No one hurt 1,170 CPSC: Incident, No Injury
  • No incident, no one hurt 110 CPSC: No Incident, No Injury
  • Not said 38 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. First aid

    Made May 24, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Frigidaire Gallery smoothtop stove

    We have a Frigidaire Gallery freestanding stove/oven, purchased from The Brick, model # PGLEF375GC1 and Serial # NF70622272. The left rear element comes on by itself and the control knob has no effect. This is incredibly dangerous and could cause a fire and personal injury including loss of life. Certain models have been covered by a recall for the exact same problem, but they refuse to cover this particular model.

    Model
    PGLEF375GC1
    Serial number
    NF70622272
    Bought from
    The Brick
    Bought
    May 8, 2008, about then
    Where
    Halfmoon Bay, Canada: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made May 24, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Electric Range

    An explosion in the oven of Frigidaire Mod. FEF375EQA, Ser VF52509202 on 23 May 2013 at approx. 1700. Creating a loud band, flash, and smoke while making dinner. The oven heating element was cherry red when the oven opened. Anything flammable would have ignited. Dinner delayed, and the cook was more than upset. This did blow the range breaker. Upon investigating, a burnout of the oven heating element at the left end, 5 inches from the end of the terminal, and in the middle of a manufactured bend of this element was the location of this problem. The casualty not only blew the breaker, but also blew the electronics system that controls all other functions rendering the oven inoperative. It is my belief that an electrical fire could easily have resulted from the defective heating element.

    Model
    Mod FEF315EQA
    Serial number
    VF52509202
    Bought from
    Vipond App;iance
    Bought
    Dec 27, 2005
    Where
    Tyrone, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made May 24, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Fridigaire electric range

    I was heating a piece of pizza in the oven on 350 degrees. It was in for ten minutes. When I went to open the outer oven glass shattered all over on my legs.

    Model
    Lgef3043kfb
    Serial number
    Vf00464223
    Bought from
    Lowes, New York
    Bought
    Jun 11, 2010
    Where
    Weedsport, New York: Home/Apartment/Condominium
    Who was involved
    Age 76, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  4. Not said

    Made May 24, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Frigidaire 30” stainless slide-in Range

    Frigidare 30” stainless slide-in range Model # FGES3065KF spontaneously turns on. This has happened three times in the last week. Heating is not accurate either. Burner is turned to a lower setting but the setting heats at a higher temperature.

    Model
    FGES3065KF
    Serial number
    NF94731440
    Bought from
    Cenwood
    Bought
    Dec 9, 2009
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  5. Not said

    Made May 23, 2013, sent to the company May 31, 2013, published by CPSC Jun 14, 2013

    The product, in the report: fridgidaire professional series smooth top slide in range

    Fridgidaire Professional series smooth top slide in range PLES399ECF NF79715462 The element does not shut off and continues to come on automatically----fire hazard

    Model
    PLES399ECF
    Serial number
    NF79715462
    Bought from
    best buy, Wisconsin
    Bought
    May 1, 2007, about then
    Where
    janesville, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  6. Not said

    Made May 21, 2013, sent to the company May 30, 2013, published by CPSC Jun 13, 2013

    The product, in the report: 30 inch freestanding stainless steel/ black range with black glass cooktop

    On June 30th 2011 I purchased a condo unit equiped with a Frigidaire range model FEFL67DCE the serial number is VF50939693 in which I have rented out.

    The problem is the door handle comes loose when you turn on the oven, after it has been hot for awhile, the handle becomes loose and comes off causing the door to come apart all along with a oven that’s heated to 300-450 degrees. My tenents have to keep a screwdriver in the drawer next to the range in order to keep the screw tightened while the oven is in use. Eventually, I feel someone is gioing to get burned the next time this happens. This has to be a design fault caused by some thermal reaction from the screws and /or the handle. I feel the door handle should never come off, especially when the oven is hot, unless you physically unscrew it.

    I contacted Frigidaire about this they reminded me the unit is out of warranty which already knew and I will have to pay for a service call for a tech to come out and look at it. He even suggested I purchase a service aggreement on the unit, even though I feel it is a design flaw, and that I know I cannot be the only one with this problem. I feel I should be given a new set of screws and a door handle that should fix the problem.

    Model
    FEFL670DCE
    Serial number
    VF50939693
    Bought from
    Kelly Williams Real Estate
    Bought
    Jun 30, 2011
    Where
    Suitland, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  7. No one hurt

    Made May 16, 2013, sent to the company Jun 17, 2013, published by CPSC Jul 1, 2013

    The product, in the report: Frigidaire Stainless smooth top oven

    2 months ago my broil element of my stove caught fire and quit working. Tonight my stove panel board began popping and smoking and caught fire before I turned off the breaker box.

    Model
    plefz398ecb
    Serial number
    vf60159541
    Bought from
    jeff lynch appliance
    Bought
    Jan 29, 2006
    Where
    brevard, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made May 7, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013

    The product, in the report: Electric smoothtop range with 5 burners.

    The consumer stated that his smooth top electric range was not working properly. He stated that the left rear burner continues to turn on by itself and it would not turn off. The consumer stated that he turned the knob to turn it off it would not go off. He stated that he had to turn off the circuit breaker to turn off the range.

    The consumer stated that he had not use the range since the incident and he kept the circuit breaker off in fear it would turn on again. The consumer stated that it was the first time he experienced this problem.

    No one was injured.

    The consumer stated that he noticed online that there was a recall (# 09-333) for the same hazard, yet his range was not included in the recall. He stated that he believed that this recall should be expanded.

    The consumer stated that he contacted the manufacturer and they informed him that his range was not included on the recall and that there was nothing they could do. He stated that informed him that he was going to have to get his range repair on with an independent technician.

    Model
    FEFBZ90GCD
    UPC
    Unknown
    Serial number
    VF83647539
    Bought from
    Best Buy, Florida
    Bought
    Sep 1, 2008, about then
    Where
    Riverview, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made May 7, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013

    The product, in the report: electric smooth top range with oven

    The metal molding around the exterior surface of the range gets extremely hot when the oven is in use. The consumer noticed this problem from the earlier times he used it, but didn’t think much of it. The oven was used at 350 when he noticed the problem, but the consumer became extremely concerned when he used the oven at 450 degrees, because it became hotter at higher temperatures

    (5/2 or 5/3) The consumer contacted the retailer and they arranged for a service technician to come out and look at the range/oven.

    (5/4/13) A technician from Countrywide Appliance came out and looked at the range/oven. The tech. had asked the consumer to set the oven to 475 degrees prior to his arrival and the consumer did as requested. When the tech. measured the outside molding with an infrared gun, it registered in the range 160 - 166 degrees across various parts of the oven door. The tech. said that it was within specification, because it allowed for 180 degrees.

    (5/7/13) The consumer called the mfr. about his concern, but their rep. indicated that they were within specifications. The rep. told the consumer that they would pass this information on to another department.

    The consumer also responded to the mfr’s survey and he stated that he felt this presented a potential for a burn.

    Model
    FPEF3081MF (possibly with a “C” at the end of that number)
    Serial number
    VF23260578
    Bought from
    Chlotte Appliance
    Bought
    Mar 2, 2013, about then
    Where
    Pittsford, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made May 5, 2013, sent to the company May 13, 2013, published by CPSC May 28, 2013

    The product, in the report: Electric Cooking Range, four burners with convection oven, White/ w black glass top.

    Our Frigidaire electric range (FGE3055KW) (6CF Elec 4 Burner Trueconv Exp) oven’s outer glass exploded for the second time in two years! We have never used the self cleaning feature. The glass shattered when the oven was cool and not in use during both events.

    This time was especially disturbing as our grandchildren came over to visit about fifteen minutes following this breakage and we sent them home in fear that the glass fragments would be harmful to them until we could properly clean up the kitchen and surrounding areas.

    I am a manufacturing engineer. In my evaluation of the two events, I hope you will consider my assessment: 1.) A design defect regarding the door’s counterbalance spring components is possibly responsible for the glass stress point and subsequent breakage. The lower extention spring mounting points protrude beyond and appear to contact the outer glass panel’s interior face. This situation applies a single point of contact pressure by the spring’s sharp edged mounting hook whose end protrudes beyond the glass’s interior plane.(contact point.) 2.) Although the glass fragmented, as safety glass is designed to do, is appears to be significantly weaker than oven door glass of the past.

    This is the second time the glass has shattered in our home! My wife is now afraid to go near this three (3) year old range. Please inform us if others has experienced this type of malfunction and what, if anything, is our recourse to rectify the current situation and prevent the same event from recurring in the future. We will be spending 1/2 the cost of the range to have it repaired again...

    Any assistance you can render will be deeply appreciated,

    Sincerely,

    [REDACTED]

    Model
    FGEF3055K
    Serial number
    VF00646098
    Bought from
    Dunrite Appliance Co.
    Bought
    Mar 11, 2010
    Where
    Mastic, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made May 3, 2013, sent to the company May 13, 2013, published by CPSC May 28, 2013

    The product, in the report: Frigidaire Range, Bisque Color, Electric, Free-Standing

    When cooking food in the oven, I got an F1 error and the food was burned after the recommended cooking time. After turning the oven off, I again got an F1 error and I noticed that the bottom heating element was burning extremely bright and would not shut off, even though I had shut off the oven! I had to go to the breaker box and shut the breaker off. I have not tried to reset the breaker for fear that the over will turn on spontaneously and burn down my house!

    Model
    GLEF378AQF
    Serial number
    VF23607525
    Bought from
    King’s Great Buys Plus
    Bought
    Oct 12, 2002
    Where
    Evansville, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. Not said

    Made May 1, 2013, sent to the company May 9, 2013, published by CPSC May 23, 2013

    The product, in the report: Frigidaire Smoothtop Electric Range, model number PLEF398ACA

    I had finished used several burners on my glass top/smooth surface electric range. I left the room. A little later on I heard a strange noise from my kitchen. The noise had been the cooktop cracking severely, and a chunk falling inside the cooktop underside area. Fissures from the crack ran in 4 directions from the chunk.

    Model
    PLEF398ACA
    Serial number
    VF13200865
    Where
    Sycamore, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  13. No one hurt

    Made May 1, 2013, sent to the company May 15, 2013, published by CPSC May 30, 2013

    The product, in the report: Electric Range

    The consumer stated that she is experiencing similar problems of Release 09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; This incident started occurring 1 week ago where the front burners would come on by itself, unable to power it off, she has to unplug it.

    4/25/13 The manufacturer was contacted and she was informed that her serial number was not a part of the recall, and that her range was corrected.

    The consumer feels that this range should be included in the recall because it poses a fire hazard.

    Model
    PLEFZ398GCB
    Serial number
    VFe3271643
    Bought from
    American, Wisconsin
    Bought
    May 5, 2007, about then
    Where
    New Berlin, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Apr 29, 2013, sent to the company May 7, 2013, published by CPSC May 21, 2013

    The product, in the report: Frigidaire Professional Series Electric Range

    Fridgidaire Professional Series slide in smooth top stove purchased in 2009. Product wiring has caught in fire twice, mother board replaced in January 2013, after oven stopped working completely and wiring caught on fire and melted in December 2012. Same electrical fire occurred in April 2013, with burning of metal and melting of wires.

    Model
    PLEFZ398GCC
    Serial number
    VF91354958
    Bought from
    H.H. Gregg
    Bought
    Apr 24, 2009
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 28, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Apr 29, 2013, sent to the company May 15, 2013, published by CPSC May 30, 2013

    The product, in the report: Electric (5) burner range

    The caller stated that his electric range left front burner will not power off after it is being switched off. He has been experiencing these problems- Section 3 for about a month and Section 2 on 4/29/13 only. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers. He has unplugged the unit to prevent a house fire.

    4/29/13 The manufacturer was contacted and he was advised that his model was not part of the recall. There were no prior services. A month ago he had problems with the range heating to different temperatures but the problem was resolved by switching off.

    The caller feels that this range is a fire hazard and should be recalled.

    Model
    FEFL79DSK
    Serial number
    VF64663629
    Bought from
    unknown
    Bought
    Apr 7, 2007, about then
    Where
    Wilvraham, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Apr 17, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013

    The product, in the report: electric range

    (03/14/2013) The consumer stated that she had the oven on and also one of the burners was on. There was a code of F10 came on the control panel. The stove started beeping and she was not able to turn the oven off or stop the beeping. The consumer had to pull the stove out and unplug it to get the beeping to stop. The temperature was super hot. The food inside the oven was blackened. Also the pan was burned. The consumer stated that she had a company called Mr. Appliance at 508-917-5055, to come out to do the repair. They told her that the control unit needed to be replaced. It had burned itself out. The consumer did have the control unit replaced. The consumer also stated that her neighbor has the same stove and is having the same issue.

    The consumer stated that she is having the same problem as the stoves in the recall Rel #09-333. (04/16/2013) The consumer stated that she contacted the manufacturer to check on the recall.

    Model
    Gallery GLEFZ389HCB
    Serial number
    VF81536430
    Bought from
    Percy’s, Massachusetts
    Bought
    May 1, 2008, about then
    Where
    North Grafton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Apr 11, 2013, sent to the company Apr 19, 2013, published by CPSC May 3, 2013

    The product, in the report: Frigidaire smooth top range plem399dcc

    The range control box caught on fire . The wall had a mark from the box the stove shut down The stove top 2 weeks prior would not turn off and was stuck on 9.0 high This is a very dangerous product and I feel very unsafe in my home frigidaire range smooth top electric model plem399dcc

    The frigidaire repair person to ok photos cause it was so bad. I do not want the product unit replace I want full replacement on a no recall product

    highly disappointed I was never notified any this product was known to cause a fire

    I hired a electric engineer who recommend not to have product in home

    Very unsafe

    I have pictures

    Model
    PLEM399DCC
    Where
    Winter garden, Florida: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Mar 28, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013

    The product, in the report: Electric Range/Oven

    The caller stated that while using the oven for approximately 5 mins it burst into flames. The door was open and a large flame erupted and then sparks projected to the floor. The sparks and flames disipated within 30 seconds. The heating element melted and there was a burnt hole at the bottom of the oven. The oven has not been powered back on.

    Approximately 2 years ago the rear burner came on by itself and again 6 months later. The control knob was switched on and off intermittently until it powered off. The caller feels that she experienced problems of Release # 09-333.

    The seller was contacted and they advised her that there were recalls on certain models and to call the manufacturer. The manufacturer was not contacted as yet.

    Model
    fef366ece
    Serial number
    vf70129116
    Bought from
    Crossville Appliance, Tennessee
    Bought
    Aug 2, 2008
    Where
    Crossville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Mar 19, 2013, sent to the company Mar 27, 2013, published by CPSC Apr 10, 2013

    The product, in the report: Frigidaire Smoothtop Electric Range Stainless Steel Model# PLEF398DCC Serial# VF44455219

    Frigidaire Smoothtop Electric Range MODEL# PLEF398DCC SERIAL # VF44455219

    Last night while prepping my dinner, the knob control panels turned on and began to flash and make loud beeping sounds. (My stove was not turned on yet...it turned on all by itself) Then all the stove top ranges turned on too. Within 15 seconds an electrical fire broke out from behind the unit. Then the main motherboard turned on, flashed and made noises too, which then caught fire as well.

    LUCKILY I was home as I was able to pull the stove away from the wall to stop the fire from igniting the rest of my kitchen, and ran to shut off the main power to the unit from my electric panel.

    When I called Frigidaire, they told me the control knobs were recalled and would send me out the replacement parts, but they said they would not replace the main (expensive) control panel (motherboard).

    My complaint is that if one recalled electrical part is bad and catches fire and then causes another main part which is right next to it to catch fire, then all the electrical parts in the top part of the unit should be part of the recall as well. Had I not been home, this recalled part of the appliance could have set fire to not only the motherboard, but to my entire house! Therefore, I think to protect myself and future consumers, Frigidaire should expand this recall to include replacing the main control panel as well. Had the recalled parts not went on fire (and just burnt out) then my motherboard would still be intact and not need to be replaced.

    Thank you [REDACTED]

    Model
    PLEF398DCC
    Serial number
    VF44455219
    Bought from
    PC Richards
    Where
    Holbrook, New York: Home/Apartment/Condominium
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Smoothtop Electric Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Mar 19, 2013, sent to the company Mar 27, 2013, published by CPSC Apr 10, 2013

    The product, in the report: We purchased a Electric Range from Best Buy on 12/20/2008. It is a Frigidaire model #FEF368GSA Serial #VF83957295. It was delivered on 12/28/2008. On 1/12/2011 (3yrs. later) the heating element in the bottom of the oven caught fire and disintegrated on the left side of element and burned the bottom of the oven. Then caught on fire again 2/27/13 and disintegrate in the same location.

    We purchased a Electric Range from Best Buy on 12/20/2008. It is a Frigidaire model #FEF368GSA Serial #VF83957295. It was delivered on 12/28/2008. On 1/12/2011 (3yrs. later) the heating element in the bottom of the oven caught fire and disintegrated on the left side of element and burned the bottom of the oven. We called Best Buy who told us it was out of warranty and truly they didn’t care that our house could have burned down with us in it. Luckily we were home and in the kitchen when this happened. They told us to call Frigidaire. At first Frigidaire was not willing to do anything since it was out of warranty but then relented and said to call Colson Appliance and they would cover all but $40 of the bill, which they did. New heating element was put in on 1/13/2011. Then on 2/26/11 we noticed the oven on fire again. We quickly turned it off again. When we opened oven we discovered the heating element had once again caught on fire and disintegrated in the same location as the first one and burned the bottom of the oven further. We called Frigidaire and they didn’t care one bit. My brother said to go online and see if there was a recall. There was but it was for model VF131 xxxxx-VR831 xxxxxx. As you can see we missed it by a few numbers. This recall was in 2009. Wondering if ours would fit in now. Don’t see any online. I called Colson who repaired it the first time and they said it would cost $125. thought that was too much so called Denvers Best Appliance Repair and they said they’d come out and look at it and if we got it repaired they would wave the $55 service call. Well they “supposedly” waived it alright but wanted $359 to fix it. The repair man couldn’t speak English (Bosnian I think)and kept mumbling without even looking in the oven. I gave him the payme

    Model
    FEF368GSA
    Serial number
    VF83957295
    Bought from
    Best Buy, Minnesota
    Bought
    Dec 20, 2008
    Where
    Littleton, Colorado: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Mar 12, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013

    The product, in the report: Frigidaire Smooth Top Electric Range

    I own a Frigidaire Smooth Top Electric range/stove that is exhibiting the same issues with burners turning on or not turning off when the dial is set in the off position- which was reported during the recall dated August 27, 2009. Apparently my model/SN is not included in the recall, however it is exhibiting the same issues the other recall models by this company have demonstrated. Model # FEFL79DQK SN VF 64533026 Frigidaire Electric Range ES340 Self-Cleaning Oven with Ceramic Cooktop.

    Model
    FEFL79
    Serial number
    VF64533026
    Bought from
    LOWES
    Bought
    Dec 5, 2006
    Where
    Idaho Falls, Idaho: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Mar 8, 2013, sent to the company Jul 24, 2013, published by CPSC Aug 7, 2013

    The product, in the report: electric gas range with oven

    The consumer stated that she was using her oven for 4 hours at 325 degrees. The consumer that she turned off the oven and stated that later on and she noticed that the room was becoming hot. She looked in the kitchen and found that although the control panel showed that the oven was “off” the heating element was on (red hot).

    The consumer stated that her wife turned off the circuit breaker and the stove turned off. The consumer stated that she waited 30-45 minutes for the oven to cool off and then switched the circuit breaker back on. She stated that as soon as she turned on the circuit breaker the oven turned on by itself.

    The consumer stated that she selected bake time and it asked her to set a temperature. She stated that she placed the oven at 350 degrees and then she was able to turn the oven off.

    The consumer stated that she believes her range was posing the same hazard that’s listed on release # 09-333.

    The consumer stated that no one was injured and there were no damages to her home structure.

    The consumer stated that she contacted the manufacturer and they informed her that her model was not included on the recall. The consumer stated that the representative advice her to contact her landlord for them to replace the unit.

    The consumer stated that she believes this product should be investigated do to the safety hazard that it poses to the consumer.

    Model
    EEF352AWC
    UPC
    Unknown
    Serial number
    VF22538343
    Bought from
    Installed w/home, New Hampshire
    Where
    Wilton, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. Not said

    Made Mar 8, 2013, sent to the company Mar 28, 2013, published by CPSC Apr 11, 2013

    The product, in the report: electric range

    (10/15/2012) The problem has been ongoing for about six months. The consumer stated that when you turn off the stove top, it stays bright red. The only way to get it to turn off, it has to be done at the circuit breaker. This only happens on the back left burner. It happens each time this burner is used.

    (03/06/2013) The consumer stated that she contacted the manufacturer. She was advised that her product was not involved in the recall.

    The consumer stated that she read on line that other consumers were having the same problem.

    Model
    FEC36S7ECB
    Serial number
    NF74215092
    Bought from
    Rochons, Oregon
    Bought
    Dec 15, 2007, about then
    Where
    Reedport, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  24. No one hurt

    Made Mar 8, 2013, sent to the company Mar 18, 2013, published by CPSC Apr 1, 2013

    The product, in the report: ELECTRICself cleaning oven with ceramic cooktop.Es340.

    I purchased this range about a year ago and it started comming on by itself and when i turn it on to cook and turn it off when finished it just keeps comming back on. model # FEFL79DBK Serial # VF64320344. There were recalls on past models of the same problem.

    Model
    FEFL79DBK
    Serial number
    VF64320344
    Where
    Geneva, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Mar 5, 2013, sent to the company Mar 14, 2013, published by CPSC Mar 28, 2013

    The product, in the report: Frigidaire electric range stove

    Frigidaire stove model fefl67dca Stove left front burner started staying on and won’t shut off. Will also go on by itself then not shut off. Only way to turn off is unplug it or turn off the breaker. Reported to Frigidaire but they said it is not on recall so out of luck.

    Model
    fefl67dca
    Where
    Mendon, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Mar 4, 2013, sent to the company Mar 25, 2013, published by CPSC Apr 8, 2013

    The product, in the report: Electric Range

    The consumer stated that the electric range left front burner whenever it is turned on cannot be powered off. The circuit breaker has to be used to switch off the power. About 1-2 years ago there was a service call and the module for the on and off switch was replaced but this did not resolve the problem. The problem has been occurring intermittently about 1 year later after purchase. The range has to be unplugged while it is not in use to prevent a fire.

    3/4/13 The manufacturer was contacted and she was advised that her model was not part of the recall. She feels that she is experiencing similar problems of recall 09-333 and her model should be included in the recall because of the fire hazard it poses.

    Model
    FEFB79GBA
    Serial number
    VF73542232
    Bought from
    Best Buy, Pennsylvania
    Bought
    Feb 8, 2008, about then
    Where
    Ligonier, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Feb 28, 2013, sent to the company Mar 29, 2013, published by CPSC Apr 12, 2013

    The product, in the report: Electric smooth top

    Consumer states that her range get so hot that it burned the rack on the inside. The consumer bakes on 170 degrees because the oven get so hot. The consumer is now limited in what she can bake in the oven. Or she would have to bake in time intervals because of the excess heat. She also is fearful of leaving the kitchen while the oven is on. The oven also gets so hot that it has started to burn the coating off of the stove.

    02/10- The consumer’s spoke with the retailer indirectly and can’t recall what transpired.

    04/11- the consumer paid the retailer check out the range and they replaced the control panel on the range.

    9/17/12- Consumer’s son spoke with [REDACTED]about the range

    The consumer also stated she wrote a letter to CPSC about her range.

    Model
    PLEFMZ99GC
    Serial number
    VF90548527
    Bought from
    Colder’s, Wisconsin
    Bought
    Aug 15, 2009, about then
    Where
    Milwaukee, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Feb 25, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013

    The product, in the report: Electric Range

    The caller stated that his spouse was using the oven on low temperature, the broiler came on by itself and stayed on. He was not sure of the time factor that the incident occurred, but she reported to him that the contents she was baking was charred until they ignited flames. She was unable to turn it off, the circuit breaker was used to switch the power off. There were no prior incident or services with this unit.

    2/25/13 The manufacturer was contracted and he was informed that someone would call him back. The caller is concerned that he is experiencing similar problems of Release 09-333 and feels that this incident should be investigated to be included in the recall.

    Model
    Fes369cgtd
    Serial number
    vf01008142
    Bought from
    Southern Md gas Co, Maryland
    Bought
    Mar 31, 2000
    Where
    Prince Fredrick, Maryland: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Feb 25, 2013, sent to the company Mar 11, 2013, published by CPSC Mar 25, 2013

    The product, in the report: Frigidaire Range model number PLEFM399DCB Serial number VF50550396 Stove top and oven A service person from the local appliance store came over after I had discussions with Frigidaire. They found that a ribbon cable on the electronic range control (ERC) unit to the front panel overlay had ignited, caught fire, and melted. The part number for the ERC is 316418704, and the overlay part number is 316419700, according to the service technician.

    Frigidaire Range control panel caught FIRE after turning oven on

    Frigidaire model number PLEFM399DCB Serial number VF50550396

    At approximately 11:30am on Saturday 2/23/2013, when turning the oven on, the control panel started making loud popping noises with sparks, then the control panel caught on FIRE. Smoke was coming out the back vents, and we could see flames thru the control panel window. The flames continued and would not go out. I had to pull the unit away from the wall and use a fire extinguisher aimed into the back vents behind the control panel. This finally extinguished the fire. There was minor damage on the wall (just soot), but the fire extinguisher contents when everywhere in the kitchen, ruining an expensive coffee maker.

    A service person from the local appliance store came over after I had discussions with Frigidaire. They found that a ribbon cable on the electronic range control (ERC) unit to the front panel overlay had ignited, caught fire, and melted. The part number for the ERC is 316418704, and the overlay part number is 316419700, according to the service technician.

    Model
    PLEFM399DCB
    Serial number
    VF50550396
    Bought from
    Brennan and Mackay
    Bought
    Aug 15, 2005
    Where
    Amherst, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 9, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Feb 23, 2013, sent to the company Mar 7, 2013, published by CPSC Mar 28, 2013

    The product, in the report: frigidaire brand oven, completely black, glass electric top, came with apartment so I don’t know any model numbers; I’m sure my property management would know if necessary.

    At about 3 AM I woke up to a huge crashing noise and went into the kitchen and the glass door to my oven was all over the floor. It wasn’t in use, it wasn’t in a cleaning cycle. I probably haven’t used the oven in almost a month. I have no clue to why this happened but I’m happy I wasn’t standing there when it did or I’d be considering a law suit.

    Where
    Missoula, Montana: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Feb 19, 2013, sent to the company Feb 27, 2013, published by CPSC Mar 14, 2013

    The product, in the report: electric range, glass, flat top

    On two different occasions, our electric range/stove could have caused a serious incident or fire in our home. A few years ago, our cook top, the back left burner came on and raised and lowered the heat all on its own with out being turned on. This high and low of the heat continued to occur a couple times and the range beeped with error codes. We turned the breaker off to the stove and did not leave on while we were not home. That situation did not occur again. We had the repair service come out and do a repair/replacement of a part (i believe) then some time after that we received possible recall letter for the range and I was told our model was not included in the recall.

    Now, November 2012, comes the second incident. While cooking a chicken in the oven on convection mode, after some time had passed, there was a loud bang/pop and flash of light from the kitchen the range was beeping and flashing error codes (I do not recall which codes). While removing the chicken and my husband trying to pull out the range from the wall we began to smell the odor of melting/electrical smell, basically, the start of an electrical fire, so we turned off the breaker and unplugged the range. Once my husband could pull out the range and get behind it, it was too hot to touch the back panel. We have not used the range since and will not, we have figured it is no longer a working range, especially given the lingering smell of burnt electrical that lasted the rest of the evening.

    Model
    PLEF398DCA
    Serial number
    VF43455966
    Bought from
    Sears, Connecticut
    Where
    New Milford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 8, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Professional Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Feb 18, 2013, sent to the company Feb 27, 2013, published by CPSC Mar 14, 2013

    The product, in the report: Frigidaire Professional smoothtop electric range and convection oven, 30 inch width, by Electrolux.

    I have a Frigidare (Electrolux) Professional series electric range, Model/PLEF398CCB, SN/VF32450983 that I purchased new on 7/26/2003 from Appliance Direct, Melbourne, Florida installed in my kitchen. At the time of purchase I filled out & mailed the product registration form which was supposed to enable me to receive recall information on the product in the unlikely event it was necessary.

    On Saturday, Feb 16, 2013, my wife turned on the right front heating element of the glass cooktop to make lunch. We noticed the food was very rapidly cooking, when we moved the pan off the element we noted that the inner heating element (inside section of the expandable element) was operating on full 100% of the time and would not shut down. The control on the stove was in the “off” position for the burner and the display indicated “HE” for a hot element. Moving the knob to various positions had no effect, nor did returning the element control to the “off” position subsequent to this. We turned off the stove at the house circuit breaker panel to avoid a fire. Restoring the power to the stove 2 hours later after cooldown repeated the same results. This appears to be a hard failure. We again pulled power on the stove.

    Internet research reveals a voluntary recall on stoves with my model and serial number range for this exact issue. I will be notifying Frigidare/Electrolux this morning of the issue with the range to obtain my repair. I am MOST CONCERNED that I was NOT NOTIFIED OF THE RECALL BY ELECTROLUX prior to an incident occurring that could have resulted in a kitchen fire, especially since I completed and filled out the product registration card upon taking possession of the unit and installing it in 2003. This was an expensive range and I would expect better attention to notification of their customers of a potentially fatal flaw in this type of product then what was provided by the company.

    Model
    PLEF398CCB
    Serial number
    VF32450983
    Bought from
    Appliance Direct
    Bought
    Jul 26, 2003
    Where
    Rockledge, Florida: Home/Apartment/Condominium
    Who was involved
    Age 49, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Professional Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Feb 11, 2013, sent to the company Feb 20, 2013, published by CPSC Mar 7, 2013

    The product, in the report: Frigidaire Professional Series Electric Smoothtop Range with Electronic Surface Element Control

    While the oven was in use (350 - 450 degrees F), the left rear burner spontaneously turned on and would not turn off until the oven had cooled. The food (roast chicken and vegetables) in the oven at the time the burner turned on was creating steam which was venting from just beneath the control knob for the left-rear burner. The area around the knob was noticeably moist from steam; I presume that condensation from the steam was possibly causing a contact closure in the electronic circuitry in the main power board or at the control knob.

    I tried rotating the dial to other settings and back to “off”, but could not get it to register (on the electronic read-out) that it was off (which was expected to be “HE” for “hot element”). Repeated turning of the dial eventually reduced its maximum temperature, but would not turn it completely off. It was possible to reduce the heat indication to as low as 1.2, but placing the control knob in the “off” position would set the digital temperature control reading to “HI” and the burner would be heated to full temperature. The control was adjusted so the indicator displayed its lowest achieved indication (1.2) until it was possible to get the burner off. After the oven was turned off and cooled for about 30 minutes, it was possible to turn the burner to the “off” position and have the heating element cool down (with the expected digital indication of “HE”). I then was able to move the range and unplug it. Plugging it in the following day (today), it worked normally, but the range cannot be trusted to not spontaneously turn on again.

    Model
    PLEFMZ99ECK
    UPC
    none
    Serial number
    VF71751978
    Bought from
    Christie’s Appliance
    Bought
    Jan 23, 2009
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Feb 8, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

    The product, in the report: Electric range

    Turned Frigidaire Electric Range on to “Broil” and instrument panel popped and caught on fire Burned out in about a minute but blackened backsplash. Panel was shot so I had to purchase a new stove.

    Model
    ES510
    Bought from
    Bernies
    Bought
    Feb 10, 2005, about then
    Where
    Holyoke, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Feb 5, 2013, sent to the company Feb 13, 2013, published by CPSC Feb 28, 2013

    The product, in the report: 30” electric range, self cleaning, solid surface elements, almond color with black glass outer door

    I have a 26 yr old Frigidaire self cleaning electric range model REGS-36BC. After being gone all day we came home and found the outer black glass on the oven door had completely shattered for no reason. I hadn’t used the oven in 4 weeks and hadn’t used the self cleaning feature in several years. The glass did break the way safety glass should, however, I don’t understand how this could happen when no one was home or touching the door. Had a person been standing in front of it at the time, they could have been seriously injured, especially a smaller child. I cannot recall the door ever receiving a blow or anything that would have weakened it. It is just shocking that this could happen with no explanation.

    Model
    REGS-36BC
    Where
    Beaver Falls, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Euroflair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Jan 30, 2013, sent to the company Feb 6, 2013, published by CPSC Feb 21, 2013

    The product, in the report: Frigidaire electric cooktop model FEC30S6ABF

    Frigidaire electric cook top model FEC30S6ABF, right front burner turns itself up to highest heat and can not be turned down OR OFF. Two small burners unresponsive to reduction of temperature via control knob. Switches for all burners have been replaced and problems persist.

    Model
    FEC30S6ABF
    Serial number
    NF72715183
    Bought
    Aug 1, 2008, about then
    Where
    Nashville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Jan 26, 2013, sent to the company Feb 5, 2013, published by CPSC Feb 20, 2013

    The product, in the report: Electric Smoothtop Slide-In Range and Cooktop

    There was a kitchen fire on July 5, 2009 involving a Frigidaire Electric Smoothtop Slide-In Cooktop, Model No. PLES 399 ECC, Serial No. NF 61524055. The morning of the incident I had washed some dishes and and other items. The dishes were placed in a dish tray to dry, and I placed a large vase and frying pan on the cooktop to dry. At the time the stove was OFF and the cooking surface was cold to the touch. I had placed a dish towel on the cooktop to catch any water dripping from the vase and frying pan. The vase was located at the front left side of the cooktop and the frying pan was on the back left location. After washing the dishes, I left the apartment to go shopping. When we returned from our errands, we found the Fire Department cleaning up after the fire. At that time, I was interviewed by the Fire Investigator and shared with him what had happened before we left the apartment.

    In the fire report it indicated that the cooktop control knob for the Left Front burner was in the ON position when the apartment security personnel responded to the fire alarm in our apartment. I told the Fire Investigator that when I placed the items on the stovetop all controls were in the OFF position. I did not know for sure why the control knob for the Left Front burner was in the ON position, unless I may have accidentally bumped it while retrieving something from the upper cabinet. This was the only explanation I guessed at that time after the fire.

    Damage to our unit were the charred stove top and cabinets, and water damages from the fire sprinkler system that was activated. Damage to other units, adjacent to and below our unit also occurred due to the fire sprinkler activation.

    On October 27, 2010, all apartment owners and residents in our complex received a Recall Notice from the apartment management office. In the notice it said that the model cooktop in all apartments had a defect that had caused 70 incidents involving this Frigidaire cooktop. The hazard detailed in the recall notice said: “Liquids pooling under the control knob can cause the surface heating element to turn on unexpectedly, heat to temperatures other than expected and then not turn off, posing a risk of fire and burn hazards to consumers.”

    The recall notice also informed us that there was a Seal Kit that would be installed to protect against this hazard. And it included a number to call to arrange for the kit to be installed.

    While I still cannot be 100% certain how the control knob was turned to the ON position, I now suspect that water dripping from the large vase I had placed on the cooktop, may have gotten behind the control knob to initiate the hazard as detailed in the recall notice.

    Model
    PLES399ECC
    UPC
    I don’t know
    Serial number
    NF61524055
    Bought from
    unkkown
    Where
    Honolulu, Hawaii: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Jan 23, 2013, sent to the company Mar 1, 2013, published by CPSC Mar 18, 2013

    The product, in the report: Smooth Top Electric Range

    Callers purchased a smoothtop electric range in 2002 and never had any problems with it until January 19th, 2013 when callers who were in another room heard beeping coming from their kitchen.

    They noted that their smoothtop electric range was beeping and flashing the “F1” code, that the broiler oven was bright red and the counter top was hot. The range had not been used since much earlier that day then turned off, the broiler had not been used at all that day. Caller had to use gloves to move the range from the wall to unplug it and because he was worried about fire and because it was incredibly hot. The stove had become so hot that the outside front panel on the right side became warped.

    Callers contacted the manufacturer also on January 19th, 2013, spoke with [REDACTED] who provided account number [REDACTED], offered to send a service tech at thir cost and to sell them a control panel for the range at a cost of around $200 but offered to wave the shipping fees. Caller had spoken with a gentleman first but did not obtain his name.

    There are no injuries reported.

    Model
    FEF376ASE
    Serial number
    VF14313065
    Bought from
    Lowe’s, Arizona
    Bought
    Jun 15, 2002, about then
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Jan 21, 2013, sent to the company Feb 5, 2013, published by CPSC Feb 20, 2013

    The product, in the report: Black in color, Frigidaire electric stove model#FEFB79GBA serial#VF72251823, slide in/stand alone.

    Frigidaire electric stove model#FEFB79GBA serial#VF72251823. Turn knobs on stove will spark causing the odor of burnt wire to emit from the control area. Also the burners will turn on by themselves when this happens. Had warranty work done on same concern last year but stove is malfunctioning again.

    Model
    #FEFB79GBA
    UPC
    FEFB79GBA
    Serial number
    VF72251823
    Bought from
    BEST BUY, Indiana
    Bought
    Aug 1, 2007, about then
    Where
    JEFFERSONVILLE, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jan 18, 2013, sent to the company Feb 1, 2013, published by CPSC Feb 15, 2013

    The product, in the report: frigidaire smooth top electric range model fef365bwa SERIAL # VFZ3920170

    circuit board caught fire in back of stove and smoked up kitchen

    Model
    FRIGIDARE fef365bwa
    Serial number
    VFZ3920170
    Bought from
    LOWE’S
    Bought
    Nov 16, 2002
    Where
    lone oak, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Jan 17, 2013, sent to the company Jan 28, 2013, published by CPSC Feb 19, 2013

    The product, in the report: Electric Range. Black and White. The control panel that stands up on the back is black, the cook top is black and the door is black. The rest of the case is white.

    While using my oven on 375 degrees baking cookies on the first incident and corn bread on the second incident, the oven switched over by itself from bottom coil(Oven) heating to Broiler(Top coil) heating and burnt the cookies up and the corn bread up. With baking the cookies, I had already baked one sheet of cookies and removed them and placed the second sheet in the oven and closed the door. While I was removing the first batch in a separate room, I smelled something burning and saw that the broil was on and the cookies burnt to a crisp. It scared me so bad. That happened probably around November of 2012. Then a couple of weeks later I was cooking corn bread and the same thing happened. The oven switched from bake to broil by itself. I have to carefully watch anything I bake now. I have probably used the broil only 3 times since we bought it new in 2007 when our house was built.

    Bought from
    Fox Applicance
    Bought
    Apr 13, 2007, about then
    Where
    Knoxville, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Jan 16, 2013, sent to the company Mar 13, 2013, published by CPSC Mar 27, 2013

    The product, in the report: White smooth top electric stove four burners self cleaning

    (12/01/2012) The consumer stated that the front left burner stopped working.

    The consumer stated that the oven element was repaired in November because it would not get hot. (01/16/2013) The consumer stated that she look in the computer today to find out how to open the top of the stove. She discovered that the wires to the left front burner was burned.

    The consumer stated that she checked for a recall but her model and serial number was not involved in a recall. She then alled CPSC to place a report.

    Model
    FEF366ESA
    Serial number
    VF53428642
    Bought from
    Lowes, Pennsylvania
    Bought
    Sep 15, 2009
    Where
    Lancaster, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Jan 13, 2013, sent to the company Jan 30, 2013, published by CPSC Feb 13, 2013

    The product, in the report: Electric Range

    I have a Frigidaire Gallery Range that has burners that will not shut off. The 1st incident happened about a year and 1/2 ago, the front left burner would not shut off -- stayed on full blast. had to unplug the range. Warranty was over and had a repair technician come to fix. The part and labor was cost prohibitive to repair, opted to disconnect and never use that burner, allowing us to continue using the rest of the range. Last Saturday, a 2nd burner malfunctioned and will not shut off, the burner is on full blast when the range is plugged in. Had to unplug and the range is inoperable.

    With a 2nd burner acting up on the same range, it made me wonder how many more of these are out there that are likely in the same condition. This range is a fire hazard and safety hazard to say the least. I felt I should bring this to your attention. It is upsetting when you spend a lot of money for an appliance and it malfunctions. However, a severe safety defect like my range has is not right. This thing could have burned a house down had we not been home to deal with it right away.

    Appreciate your advice regarding any rights I may have. I feel the manufacturer should be responsible for repairing this unit before someone gets hurt.

    Model
    PLEF398ACB
    Serial number
    VF22307769
    Bought from
    Recker and Berger
    Bought
    Jan 8, 2005, about then
    Where
    Middletown, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Jan 12, 2013, sent to the company Jan 24, 2013, published by CPSC Feb 7, 2013

    The product, in the report: Frigidare Gallery electric range with speed bake

    While baking cookies, the oven became too hot. We turned off the oven on the control panel, the oven light went off, but the heating element continued to get hotter and hotter. We had to shut off the breaker to the range in order to turn the oven off.

    Model
    GLEF378ASE
    Serial number
    VFZ1602822
    Bought
    May 15, 2006, about then
    Where
    Flushing, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Jan 11, 2013, sent to the company Jan 24, 2013, published by CPSC Feb 7, 2013

    The product, in the report: Smoothtop electric range

    Several years ago I had already complained by phone about the dual surface element on my Frigidaire smoothtop range Model FEFL79GBA, S/N VF72320885. When cooking with both elements, the heat on lowest setting is still so high that food is at a rolling boil. But I was told that there is nothing wrong. I arranged with this problem by switching to the single front element when I want to finish my dishes on low. Two weeks ago, I switched off the left front element, walked into my dining room, and when I got back after 2 minutes the eye was red hot. Fortunately, I had taken the pot off of the element. I thought, maybe something was stuck behind the control, so I tested all elements several times, and they seemed to be fine. Today it happened again. After several turns of the control knob I was finally able to shut the element off. I was ready to hit the breaker seeing this element getting hotter and hotter, as if locked at highest setting. I have notified Frigidaire about this problem today, and also checked the serial number of my range on their recall site with the result that my product is not included in a recall. This range has a flaw, but obviously this model/Serial number has not been recalled.

    Model
    ES349 / FEFL79GBA
    Serial number
    VF72320885
    Bought from
    Lowe’s
    Bought
    Aug 4, 2007
    Where
    Covington, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Jan 8, 2013, sent to the company Mar 4, 2013, published by CPSC Mar 19, 2013

    The product, in the report: Smoothtop Electric Range

    The consumer says that the unit is experiencing the same thing listed in recall. The computer panel has already burned out one time and was replaced. The consumer says the oven once is set at 150 degrees can go up to 430 degrees by itself.

    The inside coating has been burned to a crisp. The unit gets very hot to the touch. None of the settings work on it. They have tried to get assistance from the manufacturer who only state the unit is not on recall and no longer under warranty. They feel hopeless dealing with the manufacturer/retailer.

    UPDATE: Purchase price was approx. $1000-$1100.

    Unit started malfunctioning in 2010, called Colders/retailer in April2011. Service repairman came out and replaced the control panel and R/S; for a repair cost of $95.03.

    The unit continued to get worse as time went on; overheating, burning food and internal elements during the process of cooking. No help, no assistance and no resolution from manufacturer or retailer because of expired warranty.

    The internal coating and racks have been burnt to a crisp. The oven gets very hot, and the oven control settings all malfunction. Advised by retailer that unit is not in recall but we are experiencing the same things listed in recall.

    Seeking a resolution of a full refund because the consumer has no confidence in the mfr or retailer’s products.

    Model
    PLEFMZ99GC
    Serial number
    VF90548527
    Bought from
    Colders Furniture Store, Wisconsin
    Bought
    Aug 1, 2009, about then
    Where
    Milwaukee, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Dec 27, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013

    The product, in the report: gray glass top, white exterior, dial controls for burners, digital for stove.

    Burner on my stove stayed on after I turned it off and a pot melted on the cooktop, when the pot was removed it tore chunks of the cooktop off. On another occasion the burner would not turn off and the stove had to be unplogged. I contacted Frigidaire/Electrolux, was told it was under recall, then transfered, completed a report, and was told it wasn’t, that the electrical panel was broken and needed to be replaced, that this was not uncommon and to be expected on any stove.

    Model
    FEFL79DSK
    UPC
    5596 E1231
    Serial number
    VF64335872
    Bought from
    lowes I think
    Bought
    Jun 1, 2007, about then
    Where
    Carlisle, Kentucky: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Dec 23, 2012, sent to the company Jan 9, 2013, published by CPSC Jan 24, 2013

    The product, in the report: Frigedaire electric range model FPEF3081KF seriel number VF11236101

    We purchased a Fridgedaire electric range model number FPEF3081KF seriel number VF11236101 on July 4, 2011. Tonight, the control panel caught on fire! Thankfully, my husband was in the kitchen at the time or else it could have been tragic since we have a home with four young children. There was no food on the stove, nor was anything burning in the oven. The oven was on at the time, but there was no fire in the oven - it was strickly confined to the control panel. This range is out of warranty since it is over a year old; however, my husband says he would not want it back in the house anyway due to the obvious threat to our home and children. I looked online and saw that many other models were part of a recall, but this was not one of the listed models. I believe that this product is dangerous and needs to be looked at closely.

    Model
    fpef3081kf
    Serial number
    vf11236101
    Bought from
    A1 Appliance
    Bought
    Jul 4, 2011
    Where
    New Orleans, Louisiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Dec 20, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: Frigidaire Professional Series electric range

    After cooking one evening, discovered that the front right “expandable element” burner would not shut off. I tripped the circuit breaker for the range and re-engaged, hoping to “reset” the range. Burner came back on, and was unresponsive to control.

    Model
    PLEF398CCD
    Serial number
    VF35127308
    Where
    Merritt Island, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Dec 19, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: Fridigidaire smooth top stove

    Frigidaire smooth top range I know there was a recall on these ranges a few years back and when I called 877-435-3287 ant talked to [REDACTED] I was told there were model numbers before and after mine that were in the recall but mine was not yet I’m hving the same issue - the warmer burner does not shut off when I turn the knob. I find it a little disturbing that my model is not included. GLEF2384GCA VF72522832

    Model
    GLEF2384GCA
    Serial number
    VF72522832
    Where
    Sterling, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Dec 17, 2012, sent to the company Feb 13, 2013, published by CPSC Feb 28, 2013

    The product, in the report: Frigidaire slide in smooth-top electric range

    Consumer reported that someone was cooking on the range and tried to turn it off using the control knobs. The consumer stated the temperature increased as the range was supposed to power down. Consumer stated the left-rear control knob stopped working, while the other 3 burners were operable.

    The consumer had to go the cellar to shut off the breaker to turn off the range. The next morning the consumer turned on the breaker to use the range and was unable to use the left-rear burner. Consumer stated the other burners were used instead.

    Consumer stated there were no injuries or property damages.

    Consumer contacted the Mfr (Electrolux) 12/17/17- Where the Rep. (name unknown) stated they would not assist because the model number was not included in the recall #09-333. Consumer has not contacted the retailer, but intends on doing so.

    Model
    FES365ESA
    Serial number
    NF53212521
    Bought from
    Lowe’s
    Bought
    Nov 7, 2007
    Where
    Kingston, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Dec 15, 2012, sent to the company Dec 28, 2012, published by CPSC Jan 14, 2013

    The product, in the report: frigidaire stove. FEFB79GSA

    Frigidaire stove Left front burner turned on. Knob was off and could not be turned off. Flipped breaker to prevent fire in house...pans and stuff were on stove top. Serious issue. sounds the same as existing recall on other stoves....

    Model
    FEFB79GSA
    Bought from
    best buy
    Where
    woodstock, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Dec 12, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Frigidaire electric smoothtop range model FEFL79DSL. Ser. # VF70148593

    Frigidaire smoothtop electric range model FEFL79DSL left front burner comes on high even when switch is turned off. Had to unplug unit from wall. Fire hazzard. In looking this up online, it is a known problem that has been recalled in numerous other models, but Frigidaire refused to cover this one.

    Model
    FEFL79DSL
    Serial number
    VF70148593
    Where
    Stafford, Virginia: Mobile/Manufactured Home
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Dec 12, 2012, sent to the company Jan 7, 2013, published by CPSC Jan 22, 2013

    The product, in the report: stainless steal Frigidaire professional series smooth top electric range

    when the oven is on and food is cooking steam comes up under the knobs and an alarm sounds and the burner blinks on and off.

    Model
    PLEFZ398ECF
    Serial number
    VF72058752
    Bought from
    sears
    Bought
    Aug 28, 2008
    Where
    Ocoee, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Dec 10, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Frigidaire 36” smooth, black glass, eletric cooktop with 5 burners. It has five plastic knobs on the surface at approximatly the “6 o’clock” position. This is just the cooktop, not a range or oven.

    I have a Frigidaire electric cooktop approximately 5 years old. It has a smooth glasstop with 5 burners. The burners will not turn off properly and will suddenly heat up to the highest temperature without turning the control knob. I noticed that several of their oven/ranges were recalled for this same problem. My unit is a cooktop only. Has there been a recall on these products as well? I have not been able to find the make or model number.

    Model
    FEC36S6EB
    Serial number
    NF70412802
    Bought from
    Texas Appliance
    Where
    Benbrook, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Dec 7, 2012, sent to the company Feb 15, 2013, published by CPSC Mar 4, 2013

    The product, in the report: Frigidaire Electric double oven with five burners stainless steel with a touchpad

    (09/19/2012) The consumer stated that she started having problems immediately. The consumer stated that she mistakenly thought that she could bake in the ovens at the same time. She stated that she thought she was doing something wrong when she used the ovens. She stated that she found out that one oven was for warming and the other one was for baking. She also stated that the knob for the right back burner get too hot to the touch. This happens at no particular time limit. The top oven the right cooks unevenly. It cooks faster on the right side than the left. There is also an odor coming from the bottom oven each time it is used.

    The consumer stated that the back electric panel has melted twice when using the burners and the ovens.

    The consumer stated that the stove is a potential fire hazard.

    Model
    Gallery
    Serial number
    F3NF22019605
    Bought from
    Warehouse Disscount CTR, California
    Bought
    Sep 15, 2012, about then
    Where
    Altadena, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Dec 4, 2012, sent to the company Feb 13, 2013, published by CPSC Feb 28, 2013

    The product, in the report: electric range smoothtop

    The consumer stated that when using the range the consumer has experienced problems with the burners not turning off. He stated that when they use the 2 front burners and the back right burner on a high temperature the burner would not turn off. The burners remain the glowing red for a period of time.

    The consumer stated that he would just turn the knob to the off position and places a pot with water until the burner turns off on its own.

    The consumer stated that the smooth top become so hot that the glass of the smooth top breaks.

    The consumer stated that they replaced the smooth top glass twice do to this problem. The consumer stated that they also changed the on and off dial and it that did not help the problem.

    The consumer stated that no one has been injured.

    The consumer stated that he contacted the manufacturer and they informed him that they could send a technician to service the range, but he would have to pay for the repairs. The consumer stated that he declined due to the fact that it has already been replaced and the problem was not resolved.

    Model
    FEFL79DCD
    UPC
    Unknown
    Serial number
    VF53038683
    Bought from
    Lowes, New York
    Bought
    Jun 5, 2005
    Where
    Chestertown, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Nov 28, 2012, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

    The product, in the report: Electrician Cooktop Stove

    Information below was transferred from the Consumer’s email to CPSC.

    I purchased a Frigidaire Cooktop model number PLEC36S9EC in August 2007. In November 2007, while the unit was under warranty, I had an electrician replace the right-front burner control because that burner was turning on by itself while the control was in the OFF position.

    In October 2010, the product was recalled under CAP# 11-016 because it was a fire hazard. In April 2011, the recall was updated. I have since obtained the free repair kit and had it professionally installed.

    Last weekend, my wife and I returned home to find one of the burners ON and glowing bright red with the control knob in the off position.

    We could not turn the unit off except by turning off the circuit breaker to the kitchen. Had anything combustible been near the stove our house would likely have burned down. As of now, we have to leave that circuit breaker OFF to prevent a fire in our house.

    We have had the unit professionally repaired twice -- the second time using your repair kit.

    I no longer trust this product in my home, because I believe that it continues to present a problem similar to the one described in the recall..

    Model
    PLEC36S9EC
    Serial number
    Unavailable
    Bought from
    A.JMadison.com
    Bought
    Aug 15, 2007, about then
    Where
    Baton Rouge, Louisiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Nov 28, 2012, sent to the company Jan 11, 2013, published by CPSC Jan 28, 2013

    The product, in the report: Electric Range

    The consumer says she was cooking a roast for three hours at 325 degrees. She then made biscuits and set the temperature at 375.

    After about 6 minutes the unit was smoking and she saw an F1 code on the digital display. She could not turn the oven off by the controls so she had to turn off the circuit breaker.

    She contacted the manufacturer who told her there was nothing that they can do.

    Model
    FED367ASB
    Serial number
    NF13906582
    Bought from
    Sears
    Where
    Houghton, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Nov 26, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

    The product, in the report: Model No. FPEF3081KFC Serial No. VF01260233 Electric stove stainless steel

    I bought my appliances in May 2010, spent $4.000 on Nov/21/2012 one day before Thanksgiving, I put it on self clean. This was the second time we used it, and after 20 or 30 min. it began to burn the back of the buttons. The oven was not dirty and there was nothing inside the oven. I called the company and they said I have no guarantee that I have to pay. It is a system defect or design that the company is responsible for, not me. They did not check the problem, the company needs to have criteria where they can identify problems of designs they make. I WILL NO MORE BUY FRIGIDAIRE.

    Model No. FPEF3081KFC Serial No. VF01260233

    Model
    Model No. FPEF3081KFC
    Serial number
    Serial No. VF01260233
    Bought from
    Brandsmart, Florida
    Bought
    May 15, 2010
    Where
    fort lauderdale, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Nov 22, 2012, sent to the company Dec 12, 2012, published by CPSC Dec 28, 2012

    The product, in the report: Frigidaire Electrolux professional series smooth top range. Model # PLEF398CCB Serial # VF32209768

    Incident involves a Frigidaire Electrolux professional series smooth top range. Model # PLEF398CCB Serial # VF32209768 While using range top front right burner on low, burner switched to high on it’s own accord and now will not turn off. Electrical panel breaker must be turned off to get burner to turn off.

    Model
    Model # PLEF398CCB
    Serial number
    Serial # VF32209768
    Bought from
    Tate Electric
    Bought
    Oct 1, 2003
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire Electrolux professional series smooth top range., made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. Hurt, no treatment

    Made Nov 21, 2012, sent to the company Dec 13, 2012, published by CPSC Dec 31, 2012

    The product, in the report: Electric flat top turns on by itself. The burners get red-hot when dial is in off position. The only way to turn burner off is to unplug the appliance from wall

    Frigidaire ES510 electric range - ceramic cooktop with bake -n - warm double oven.

    Burners turn on by themselves. The burner turns red-hot and I am unable to turn off the burner- I have to unplug the range for the cooktop to turn off

    Model
    ES510
    Bought from
    Appliance Factory
    Bought
    Jul 17, 2008
    Where
    Parker, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  63. No one hurt

    Made Nov 19, 2012, sent to the company Dec 10, 2012, published by CPSC Jan 3, 2013

    The product, in the report: Frigidaire Smooth Top Electric Range with rotary knobs and digital displays.

    I had an item baking in the oven at 350 degrees and an item simmering on the stove top set at a 1.4 heat level. Both items were under 5 minutes from being finished cooking. I stood in another room and then could hear what sounded like popping and hissing coming from the kitchen. Within seconds I was back in the kitchen and saw sparks flying from the electrical panel. I tried to read what the panel said, as far as temperature and time, but it was completely blank and then the lights began flashing half zero’s and suddenly flames burst up from behind the panel. The flames started burning upward on the wall, behind the range, up to my microwave placed above it. I then left the room as it filled with smoke very fast and called 911. Within minutes the fire department and EMS were at my location, geared up, went into the house, and discovered that an electrical fire had started from the back side of the electrical panel of the range. They stopped the fire, unplugged the range, and removed it from my house. What was left after that was a strong odor of burnt wiring and fire/smoke damage to my wall. The firefighters used a heat seeker to determine that the fire had not burnt upwards on the inside of the wall or attic space. They checked adjacent and surrounding walls, as well as the microwave, and concluded that the house was safe from any more flames or damage.

    Bought from
    Sear’s, North Dakota
    Bought
    Mar 1, 2009, about then
    Where
    Williston, North Dakota: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Nov 18, 2012, sent to the company Dec 11, 2012, published by CPSC Dec 27, 2012

    The product, in the report: Frigidaire Gallery brand smoothtop range and oven combo with convection oven

    about 2 months ago the smooth top units stopped turning off. Then they are spotty as far as turning on and off. Now the oven itself will not turn off and we have to flip the breaker to shut down the oven anytime we use it.

    Model
    FGEF3056KFB
    Serial number
    VF95211393
    Bought from
    AJ Madison
    Bought
    Feb 5, 2010
    Where
    Clinton, Utah: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Nov 15, 2012, sent to the company Nov 28, 2012, published by CPSC Dec 12, 2012

    The product, in the report: Frigidaire smooth top with a stainless steel front, knobs and digital display panel. Model number PLEF398DCB, Serial number SF22816B

    I was making spaghetti sauce on the cooktop and had it on simmer, when i returned to look at the sauce i noticed it was boiling over and when i tried to turn off the burner it would not turn off and it just kept getting hotter. I had to unplug the stove all together.

    Model
    PLEF398DCB
    Serial number
    SF22816B
    Where
    Denver, Colorado: Mobile/Manufactured Home
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Nov 10, 2012, sent to the company Dec 6, 2012, published by CPSC Dec 20, 2012

    The product, in the report: Electric range

    Figidaire electric range model #FEF365ASE Smoothtop Electric Range experienced uncontrolled overheating condition while unit was turned off. Had to use circuit breaker to shut it down. Repeated several times. I see numerous complaints and two recalls but they do not include my model number for some reason.

    Model
    FEF365ASE
    Serial number
    VF24308612
    Bought from
    New with home
    Where
    Kokomo, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Nov 9, 2012, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

    The product, in the report: Stainless steel electric range with black smooth top with convection oven.

    I was frying eggs on the dual element burner of my stove, and suddenly I heard a loud pop, and saw sparks flying. I turned it off. The glass didn’t appear cracked. I used the burner later and noticed the inner part of the element was dead (not glowing red as usual)

    UPDATE: I just opened up the smooth top surface of the range, and saw a wire that had shorted to the metal frame, scorching and melting away the metal where it contacted the frame. The wire insulation was melted , and the metal wire inside was melted.

    Model
    LGEF3045KFE
    Serial number
    VF11658546
    Bought from
    LOWES, Arizona
    Bought
    May 30, 2011
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Nov 8, 2012, sent to the company Nov 30, 2012, published by CPSC Dec 14, 2012

    The product, in the report: Frigidaire Gallery Series 30” Electric Smoothtop Range. ES300 Control, Self-Cleaning Oven with Ceramic Cooktop

    Frigidaire Gallery Series Smoothtop Electric Range will not turn off after being switched off. The burner will switch to high heat setting on its own without being selected. This is an ongoing occurrence. I am not able to use the right front burner at all because last time it would not cut off after it switched over to a high heat setting and my husband had to pull the stove out from the wall while the burner was still on and unplug it in order to turn the stove off. This could have potentially burned him as well as catch something on fire if I had not caught it in time. The left burner is also switching over to a high heat setting on its own when I am cooking on medium heat. Very disappointed in the Frigidaire company right now. I called to get help from the customer service line and explained that I saw there was a recall on several of their ranges but because mine was not included in their recall, they would not help me even though my range has the exact issues that are described in their recall on the other ranges. I will never purchase a Frigidaire again. PERIOD.... I guess I have to wait until someone gets burned or my home burns down before something is done..... Don’t purchase Frigidaire anything.....

    Model
    FEF366EBD
    Serial number
    VF64620045
    Bought from
    ADI Appliance Distributors
    Bought
    Jul 1, 2006
    Where
    Lexington, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 14, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Gallery Series Smoothtop Electric Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Nov 7, 2012, sent to the company Jan 2, 2013, published by CPSC Jan 16, 2013

    The product, in the report: Smooth top electric range

    The consumer stated that she went to the kitchen and found that the right front burner of the electric range was on. The consumer stated that the control knob was on the off position. The consumer stated that she tried to turn off the burner and it would not turn off. The consumer stated that she had to unplug the range from the electricity for the burner to turn off.

    The consumer stated that she tried to unplug the range again and the burner comes back on by itself. The consumer stated that her home had a strong burning odor.

    The consumer stated that no one was injured.

    The consumer stated that she went online and found that her electric range was posing the same hazard stated on release # 09-333.

    The consumer stated that she contacted the manufacturer and they informed her that they could not provide any assistance because she had to contact her local office. The consumer stated that she contacted one of the manufacturer’s authorize dealer and they sent out a technician to service the range. The consumer stated that she would have to pay for the service.

    The consumer believes this product should be investigated for the fire hazard that poses to the consumer.

    Model
    FPEF3081KFC
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Mubleria Berreos, Puerto Rico
    Bought
    Jun 1, 2009
    Where
    Cabo Rojo, Puerto Rico: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Nov 5, 2012, sent to the company Jan 3, 2013, published by CPSC Jan 17, 2013

    The product, in the report: Frigidare smooth top electric range with 4 burners

    (11/02/2101) The consumer stated that she turned the oven on 450 degrees and it started to pop immediately. Flames started to shoot from the back of the display panel. The consumer state that she pushed the off panel button and pulled the stove out in the middle of the floor. The flames extinguished on its own after about 45 seconds. The consumer stated that the back of the stove is black with soot. The damage was confined to the stove.

    The consumer stated that her range was a part of the recall August 27, 2009 Rel #09-333 that required a remedy to the control kit and a moisture kit.

    Model
    PLEF398DCB
    Serial number
    VF44224016
    Bought from
    Hilltop Appliance, Massachusetts
    Bought
    Aug 1, 2005, about then
    Where
    Wareham, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Nov 5, 2012, sent to the company Nov 20, 2012, published by CPSC Dec 5, 2012

    The product, in the report: In Kitchen counter glass stove top, Electric

    I typed in a report related to a Frigidaire stovetop - I forgot to include the model number FEC30S6ABF

    burner stays on high, will not turn off.

    I hit the return button before I’d provided all of my address information so I’ve included it here.

    Model
    fec30s6abf
    Serial number
    nf65027863
    Bought from
    Home Depot
    Bought
    Sep 15, 2010, about then
    Where
    Columbus, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Nov 2, 2012, sent to the company Jan 2, 2013, published by CPSC Jan 16, 2013

    The product, in the report: Electric Range

    The consumer stated that he started experiencing problems with the electric range. The burners would not operate properly, it started with the back burner operating only on high or low then intermittently the front burners to a point that he was unable to use the control panel to power it off. The circuit breaker had to be used to switch off the power from the unit when this incident occurred.

    The manufacturer was contacted back in 2007 and no one was sent out to service his range, he has contacted them on several occasions but was told that there was no reported problems with the unit.

    The consumer feels that his range is displaying failures of Release # 09-333 and should be recalled.

    Model
    FEC32S6ABF
    Serial number
    NF74810392
    Bought from
    ADI distributor, Kentucky
    Bought
    Dec 6, 2007
    Where
    Nicholasville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Nov 1, 2012, sent to the company Jan 4, 2013, published by CPSC Jan 18, 2013

    The product, in the report: Electric four double burner range

    electric range purchased in January, 2009, then in 2010 he purchased a refrigerator & when the installer brought the refrigerator he asked if the caller had obtained the remedy for the recall of his range. When he checked he found that although his model matched the recalled appliances his serial number did not. The manufacturer at that time still repaired his unit but has informed him that they will not repair it at their cost at this time.

    The range now heating on the right to temperatures exceeding set temperature. example if set at simmer (2.5) it still heats continually.

    Range is easily turned off.

    Caller would like his range investigated, recalled and repaired at manufacturer expense. If Range has been repaired by consumer by this time he would ask to be reimbursed at manufacturer expense.

    Model
    FEFLZ87GCC
    Serial number
    VF85084163
    Bought from
    Appliance Direct, Florida
    Bought
    Jan 10, 2009
    Where
    Ocala, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Oct 25, 2012, sent to the company Nov 8, 2012, published by CPSC Nov 26, 2012

    The product, in the report: stove / oven

    Re Frigidaire stove/oven model PLES389ECI, a connection inside the front control panel apparently caught on fire and burned and melted when the oven was started.

    Model
    PLES389ECI
    Serial number
    NF82409007
    Bought from
    Appliance Land, Georgia
    Bought
    Jul 1, 2008, about then
    Where
    Aiken, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Oct 24, 2012, sent to the company Dec 26, 2012, published by CPSC Jan 10, 2013

    The product, in the report: Smooth top electric range

    The consumer stated that he was using the range (the left front burner) for approximately 10-15 minutes. The consumer stated that he turned the knob to the off position and the burner came back on by itself. The consumer stated that it continued turning on and off to an unknown temperature.

    The consumer stated that he had to turn off the circuit breaker. The consumer stated that he turned the circuit breaker back on and the burner did not come on. The consumer stated that he would no longer use the breaker. The consumer stated that no one was injured. The consumer stated that he contacted the manufacturer and they only offered a 20% discount on a new range. The consumer stated that he declined the offered at the moment, but they gave him 30 days if he was still interested. The consumer stated that his range was posing the same hazard stated on release # 09-333.

    Model
    FEFL79DQL
    UPC
    Unknown
    Serial number
    VF70271751
    Bought from
    Lowes, North Carolina
    Bought
    Jul 15, 2007, about then
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Oct 24, 2012, sent to the company Nov 1, 2012, published by CPSC Nov 16, 2012

    The product, in the report: Frigidare Gallery Series stove/oven

    Firgidare Gallery series stove/oven Mod # GLEFS76ASA. The oven turns on all by itself and shows no indicator lights. I’ve shut off the circuit breaker and turned the stove back on after a half an hour. The oven started to heat again showing ni indicator lights.

    Model
    Firgidare Gallery series stove/oven, Mod #GLEFS76ASA
    Bought from
    Sears
    Bought
    Oct 9, 2005, about then
    Where
    melrose, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Oct 23, 2012, sent to the company Oct 31, 2012, published by CPSC Nov 15, 2012

    The product, in the report: Frigidaire 30 inch wall oven, electric/convection

    The Frigidaire 30inch wall electric/convection wall oven was baking a roast when it made a buzzing sound. Flames shot out the top of the oven immediately. The oven was quickly turned off and the breaker was turned off. The oven locked and will not open. Roast beef is still inside while we decide our course of action. The oven was purchased in May,2008. It almost burned down our log home.

    Model
    GLEB30S9DQ-B
    Bought from
    WEST COAST APPLIANCE
    Bought
    May 8, 2008
    Where
    Trail, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Oct 23, 2012, sent to the company Dec 27, 2012, published by CPSC Jan 11, 2013

    The product, in the report: Electric cooktop

    The consumer stated that she was using the front right burner of her electric range, when she was finish she moved the skillet over to the next burner and turn the knob to the off position. The consumer stated that as she was standing by the range she noticed that it turned on and off twice. The consumer stated that it would not stop coming on and off and she decided to turn off the circuit breaker.

    The consumer stated that no one was injured.

    The consumer stated that she had not used the burner since the incident. She also added that it was not the first time this incident happened.

    The consumer stated that she contacted the manufacturer and they did not provide any assistance.

    Model
    FEC32S6ASF
    Serial number
    NF80717801
    Bought from
    Sears, New Mexico
    Bought
    Feb 29, 2008
    Where
    Las Cruces, New Mexico: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Oct 22, 2012, sent to the company Dec 26, 2012, published by CPSC Jan 10, 2013

    The product, in the report: Smooth top electric range

    The consumer stated that she was home and the smoke alarm went off and when she went into the kitchen she noticed that a towel that was close to the stove had caught on fire. The consumer stated that she saw that the right front burner had turned on and it was extremely hot. The consumer stated that she looked at the knob and it was on the off position. The consumer stated that she had not used the range in 3 days.

    She stated that she grab the towel and through it into the sink. The consumer stated that she had to unplug the range to turn off the burner. She stated that she plugged the range back in the next day and burner came on its own again. The consumer stated that she unplugged it and hasn’t used it since.

    The consumer stated that her range was part of the recall release# 09-333 and it was service for the recall remedy in 2011. The consumer stated that they only replaced the left back burner control. The consumer believes that this continues to pose a fire hazard and that all controls should have been replaced.

    The consumer stated that she contacted that manufacturer and they offered to send out a technician. The consumer stated that she decline. She stated that they also offered her a 40% rebate on a new range.

    Model
    FEFLZ87GCA
    UPC
    Unknown
    Serial number
    VF74946782
    Bought from
    Lowes, Idaho
    Bought
    Jan 1, 2010, about then
    Where
    Caldwell, Idaho: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Oct 22, 2012, sent to the company Dec 27, 2012, published by CPSC Jan 11, 2013

    The product, in the report: Electric Range

    The consumer says he was cooking dinner. There was a pot of cauliflower on the stove set to high at first. While cooking, flames came from underneath the pot. The consumer says they just blew the fire out. He says this is his second set of drip pans he has had, was now being used on the range.

    He says this is the second time this has happened. The consumer believes that the drip pan is painted and not chrome plated. He is suspicious that the paint may have ignited and that the drip pan flamed

    Model
    FFEF4005LWB
    Serial number
    NF12718166
    Bought from
    Sears
    Bought
    Nov 11, 2011, about then
    Where
    Williamsport, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Oct 18, 2012, sent to the company Oct 26, 2012, published by CPSC Nov 9, 2012

    The product, in the report: Frigidaire model # FEFL79JSA Serial # VF8293504

    My husband was using the stove (cooktop) portion of our oven. The oven was not on and had not been turned on in at least 4 days. The outer front glass of the door spontaneously exploded and shattered thousands of pieces of glass throughout my kitchen, into cabinets, under the stove, under my dishwasher and cabinets with tremendous force. There has never been any crack, bump or any kind of “trauma” to the oven door. Fortunately, no one was injured. The inner glass remained intact.

    Model
    FEFL79JSA
    Serial number
    VF8293504
    Bought from
    Lowes
    Bought
    Nov 4, 2008
    Where
    Killingworth, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Oct 17, 2012, sent to the company Oct 25, 2012, published by CPSC Nov 8, 2012

    The product, in the report: Stainless steel frigidaire electric self cleaning oven with ceramic cooktop

    I turned my oven on and when it got hot I noticed a light in the oven and went to check to see what it was and the element was on fire luckily I was not in another room. I was unable to put the fire out at first but something said turn it off and I did and I threw a large wet dish towel on the flames to put it out. There was nothing that spilled on the element the fire was a little red with blue glow and looked as if the fire was spreading along the element itself.

    Model
    fef3366bc
    Serial number
    uf30533570
    Bought from
    wholesale appliance, South Carolina
    Bought
    Feb 26, 2003
    Where
    ridgeville, South Carolina: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  83. Hurt, no treatment

    Made Oct 16, 2012, sent to the company Oct 24, 2012, published by CPSC Nov 7, 2012

    The product, in the report: Stove Frigidaire Model FEFL79GCA Stove with new elements...

    Our stove that we bought comes on and goes off by itself... Most of the problem is it won’t go off. This has caused us to have minor burns.... We thought we were not doing something right till I read about it... We should have called Frigidaire long ago. Today they said it was not a recall and my problem to get it fixed...

    Model
    FEFL79GCA
    Serial number
    VF72014925
    Bought from
    Lowe’s, Mississippi
    Bought
    Jun 1, 2008, about then
    Where
    Biloxi, Mississippi: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  84. No one hurt

    Made Oct 12, 2012, sent to the company Oct 22, 2012, published by CPSC Nov 5, 2012

    The product, in the report: Electric Cooktop

    I have a Frididaire Electric cooktop. Last night I smelled smoke. A dish on left on the stove was burning. One of the burners was spontaneously on be itself. The only way to turn it off was to trip the circuit breaker for the appliance. I check at Frigidaire. There is a product recall on some of their cooktops with the exact same problem as mine, but mine is not part of the recall.

    This could have caused a fire.

    Model
    FPEC3685KS
    Serial number
    NF93930585
    Bought
    Dec 8, 2009
    Where
    Foster city, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Oct 10, 2012, sent to the company Oct 18, 2012, published by CPSC Nov 1, 2012

    The product, in the report: Frigidaire Professional Series electric range model # PLEFMZ99ECJ

    I have a frigidaire professional series electric range. When using the oven on bake the baking element does not come on but the broiler element does and I can not shut it off. It overheats, starts beeping and flashes code F10 which means runaway temperature. It can not be shut off. I have to shut it off at the breaker. Called a repairman and he said it needs a new electronic oven control panel & sensor which is $300 part, plus service call & labor. He also said frigidaire has had a lot of this problem, it’s dangerous, don’t use it until repaired & suggested I call to see if there is a recall yet. There is not & frigidaire says they can not help me. I have been doing a lot of research the last 2 days & have found endless complaints on various web sites about this issue. Seeing as it is a fire hazard & especially because you have to turn it off at the breaker why isn’t there a recall!

    Model
    PLEFMZ99ECJ
    Bought
    Aug 15, 2007, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Oct 10, 2012, sent to the company Oct 19, 2012, published by CPSC Nov 2, 2012

    The product, in the report: Frigidaire range in a Stainless steel finish.

    I have a Kenmore smooth top range that I purchased in 2008 that turns itself on. The burners will come on themselves without reason. They turn on high while the knob is in the off position. I have to turn the oven off at the main breaker to avoid a fire. We first discovered the issue when we had a loaf of bread on the cook top that melted the wrapper and burnt the bread. Thankfully we were home at the time so the kitchen did not catch on fire. This is a very serious issue and I would love some sort of remedy.

    Model
    PLEFZ398EC
    Bought from
    Appliance Direct
    Bought
    Jan 11, 2008, about then
    Where
    Oviedo, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Oct 7, 2012, sent to the company Oct 16, 2012, published by CPSC Oct 30, 2012

    The product, in the report: Slide-in Electric Range

    The left rear burner will not turn off after using it. This is very dangerous and may cause a fire if not corrected.

    Electrolux / Frigidaire has a recall on this same type stoe - manufactured at the same time as mine. They do not include my model in their current recall.

    Model
    FGES3065KFA
    Serial number
    NF93320525
    Bought from
    Lowes
    Bought
    Feb 6, 2011
    Where
    Knoxville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Oct 5, 2012, sent to the company Oct 16, 2012, published by CPSC Oct 30, 2012

    The product, in the report: Glass top stove.

    Arrived home from vacation to find one of our pots melted on the stove top and the glass top cracked and partially melted. Apparently the burner turned on by itself while we were gone. Luckily nothing in the kitchen caught on fire.

    Model
    PLES389ECC
    Serial number
    NF54720583
    Bought from
    Lowes
    Bought
    Nov 16, 2006, about then
    Where
    Fernandina Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Sep 25, 2012, sent to the company Oct 22, 2012, published by CPSC Nov 5, 2012

    The product, in the report: Wall oven

    The consumer stated that the electronic control panel of the oven exploded. The control panel was located at the top over the door. The consumer stated that she loud noise and saw smoke coming from the top of the oven door. The consumer stated that she saw flames that were contained within the inside of the oven.

    The consumer stated that no one was injured.

    The consumer stated that her husband turned off the electrical supply by shutting off the circuit breaker. The consumer stated that the flames instantly went away and approximately 5-10 minutes for the smoke to dissipate.

    The consumer stated that she contacted the manufacturer they informed her that her oven was out of warranty and they could not provide any assistance.

    The consumer stated that she also contacted the retailer and they stated that they would repair it, but she would have to pay for the parts.

    Model
    GLEB30S900A
    UPC
    Unnkown
    Serial number
    NF44223152
    Bought from
    Appliace Center, Texas
    Bought
    Sep 29, 2009
    Where
    Lubbock, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Sep 24, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 16, 2012

    The product, in the report: Flat Top range with 4 burners and a warming element

    23 month old Flat Top range had the top crack while the range was cooling down. Fortunately, since we were done cooking, there were no cooking utensils on the top. The way that the crack “spidered” out across the top, anything on the range top may have fallen into the burners.

    Model
    FGEF3032KBB
    Serial number
    VF01148407
    Bought from
    Netzmans Appliance
    Bought
    Oct 25, 2010
    Where
    Webster, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Sep 24, 2012, sent to the company Nov 2, 2012, published by CPSC Nov 19, 2012

    The product, in the report: Frigidaire Gallery Series GLEF37DBK Smooth to electric range 5-burner with a warm zone in the center

    (09/24/2012) The consumer stated that the left burner was on a temperature of eight. He was cooking with a round pan with a glass cover. The stove had been on for about five minutes when he heard a pop sound. He stated that he looked at the stove and saw a hairline crack from the back to the middle of the burner on the left side. He immediately turned off the stove.

    The consumer stated that recently the temperature on the right side of the stove has been uneven.

    (09/24/2102)The consumer stated that he called the manufacturer and was told that the stove was not under recall. He was told that the glass top was available at a cost to him.

    Model
    Gallery Series GLEF37DBK
    Serial number
    VF7017928
    Bought from
    Owens, New York
    Bought
    Jul 16, 2007, about then
    Where
    Endwell, New York: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Sep 20, 2012, sent to the company Sep 28, 2012, published by CPSC Oct 15, 2012

    The product, in the report: Smoothtop electric range

    My frigidaire electric smooth top range (Model # FEFL77ABE, Serial # VF23007977) the oven heating element is turning itself on and super heating, even if it is turned off. It will not let you turn it off, i have to unplug it to turn it off. Had I not caught it my house and my life were potentially in danger.

    Model
    FEFL77ABE
    Serial number
    VF23007977
    Bought from
    Lowe’s Home improvement, Virginia
    Bought
    Jan 1, 2003, about then
    Where
    Midlothian, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frididaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Sep 14, 2012, sent to the company Sep 24, 2012, published by CPSC Oct 9, 2012

    The product, in the report: Frigidaire Gallery Series Range

    We were baking a cake in the oven of our Frigidaire electric range and the broiler turned on by itself. Luckily, I checked on the cake before it was supposed to be done. The top was completely black and smoke came pouring out of the oven when I opened it. If I would have waited another minute or so, it would have started on fire. We immediately ran down and turned off the breaker to the stove. We waited overnight and then turned the oven on again the next morning to test it. Sure enough, after about 5 minutes we checked it again and the broiler had turned on by itself again. We pulled the oven out and disconnected the broiler, but I’m still concerned about the oven being a fire hazard and we are afraid to use it.

    It is a Frigidaire Model #GLEF379DBD, Serial # VF0752834

    The company says there hasn’t been a recall on that model and it is our responsibility to fix it.

    Model
    GLEF379DBD
    UPC
    Don’t know
    Serial number
    VF50752834
    Bought from
    American
    Where
    New Douglas, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Sep 14, 2012, sent to the company Sep 21, 2012, published by CPSC Oct 5, 2012

    The product, in the report: Frigidaire Smooth top electric range Model # FEFL79DSL Serial # VF70326833. White smoothtop electric range. FIRE HAZZARD When the burner control knob is in the off position the burner still comes on.

    Frigidaire Smooth top electric range Model # FEFL79DSL Serial # VF70326833. FIRE HAZZARD When the burner control knob is in the off position the burner still comes on. I called the manufacture and even though the serial number falls in the range that is listed in the recall the model # does not. They will not repair it under the recall based on the model number not being in the recall even though the serial # does This model # should be included in the recall. It meets all the other requirements of the other recall with the same symptoms as the other models in the recall.

    Model
    FEFL79DSL
    Serial number
    VF70326833
    Bought from
    Lowes, Pennsylvania
    Bought
    Jul 21, 2007
    Where
    Indiana, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Sep 12, 2012, sent to the company Sep 20, 2012, published by CPSC Oct 4, 2012

    The product, in the report: Slide in smooth top range

    Left rear burner control switch failed. Cannot turn burner off. I disconnected the wiring from the switch to render the range safe and still allow usage of the range. This is the SECOND burner control switch that has failed on this range. The first one failed less than a year after purchase.

    Model
    fefl79fcb
    Serial number
    vf64650484
    Bought from
    Lowe’s Inc
    Bought
    Aug 15, 2007, about then
    Where
    Carthage, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Sep 10, 2012, sent to the company Oct 17, 2012, published by CPSC Oct 31, 2012

    The product, in the report: Electric Range

    The consumer stated that she is experiencing problems with her smooth top electric range. The front right burner will not turn off, it increases the temperature while it is being set on low by itself. The circuit breaker has to used to power off the range. This was the first incident.

    The consumer feels that she is experiencing the same problems of Release # 09-333.

    9/10/12 The manufacturer was contacted and she was advised that her model was not part of the recall and she should report it to the agency.

    The consumer feels that this range is a fire hazard and should be recalled.

    Model
    FEC3056ABF
    Serial number
    NF65115018
    Bought from
    unknown
    Where
    Dallas, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  97. Hurt, no treatment

    Made Sep 4, 2012, sent to the company Sep 12, 2012, published by CPSC Sep 26, 2012

    The product, in the report: Fridgedaire model FES367ABE, Serial NF 24812721 slide in electric oven and stove

    Fridgedaire slide in electric stove and oven , Model FES367ABE, Serial # NF24812721 The oven cleaning program started on its’ own and I could NOT get the oven door open because the door locked and would not open! My cookware is stored in oven and were melting and black smoke spilled out of the oven vents with a horrible smell. Even after unplugging the electric outlet the oven would not open and the cookware continued to cook and smoke heavily. My husband and I kept plugging and unplugging the electric outlet and the oven would NOT open. The stink and black smoke was horrible. Finally, after many efforts my husband was able to get the door open and get the cookware out. They were melted and ruined and the smell is still in our home. I contacted the Fridgedaire consumers at [REDACTED] and spoke to supervisor, [REDACTED], after I could not get the help I wanted. Was told I was NOT under warranty and that the best he could do was give me a discount on parts! I have to pay for service call, labor and the parts! Why? After reading complaints about this product, my incident is NOT isolated. Fridgedaire has had lots of reports for defects. Some were recalled, but not this particular one. I asked for new unit and thought given the seriousness of the defect and fire, this was reasonable. In other incidents the company did replace the unit. We live on fixed disability income and can’t afford even the repairs. Is it my fault the unit is defective and could have burned down my house had I not been home? Why do some people get replaced units and some don’t? Can I get help, please?

    Model
    FES367ABE
    Serial number
    NF24812721
    Bought from
    Lowe’s
    Bought
    Sep 1, 2010
    Where
    Willow Springs, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgedaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  98. No one hurt

    Made Sep 3, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012

    The product, in the report: Frigidaire Glasstop Range

    This is the second time this has happened and I want some answers! I have a Frigidare Glasstop range that came with the purchase of a new home in 2009. In October 2011 several of cooktops came on by themselves and could not be shut off via the knobs. After trying for several minutes in vain I had to unplug the entire range to get it to stop. After calling several different numbers for the manufacturer I finally get a response and a technician was sent to repair the stove. Well now in September 2012 it has happened again. I was boiling water on the back cooktop and the front one came on at full blast and would not shut off. So once again I had to unplug this unit before it shut off. I will call again for it to be repaired but I will not feel safe until this unit is replaced.

    Model
    FEFLZ87GCA
    Serial number
    VF75028797
    Where
    Greenville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Aug 27, 2012, sent to the company Sep 5, 2012, published by CPSC Sep 19, 2012

    The product, in the report: Glass top Frigidair electric range

    At the rear of the stove, (top left backside, behind where the controls are located) the stove started sparking, and caught fire (no damage to surrounding area). The smell of electrical burn was strong. The stove top is now non-operational due to the control unit not working. The unit has been unplugged and is no longer in use.

    Model
    PLEF398CCC
    Serial number
    VF34130121
    Bought from
    Big Sandy Superstore, West Virginia
    Bought
    Feb 1, 2003, about then
    Where
    Gallipolis, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Aug 26, 2012, sent to the company Sep 5, 2012, published by CPSC Sep 19, 2012

    The product, in the report: Frigidaire Dropin Cooktop Model # FEC30S6ABF

    The front right hand burner of our Frigidaire cooktop model FEC30S6ABF turned itself on after the knob was turned to the off position. The unit had to be turned off at the breaker to get it to turn off. I contacted Frigidaire and they informed me that my model was not included in the recall of 200,000 of their units in 2009 and unless I had an extended warranty they would not do anything.

    Model
    FEC30S6ABF
    Serial number
    NF74017109
    Bought from
    Lowes
    Bought
    Feb 16, 2008
    Where
    Cornelius, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 23, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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