Valir Hospice Care, LLC
A hospice in Oklahoma City, Oklahoma 73102
800 NW 6th Street, Oklahoma City, Oklahoma 73102. (405) 609-3636.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 4 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 12 hospices serving ZIP code 73102 had 9.
The last inspection on record was on Jun 18, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 18, 2025: recertification inspection by the state4 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 235 words
“Based on record review and interview, the hospice failed to ensure completion of the initial spiritual assessment no later than 5 calendar days after the election of hospice care for three (Patients #4, 6 and 9) of 19 patients. Findings:Patient #4A review of the clinical record showed an election of the hospice benefit on 06/03/25 with no completion of the initial spiritual assessment from 06/03/25 to 06/18/25 (15 days after the election of the hospice benefit). Documentation showed no patient or caregiver refusal of the initial spiritual assessment.Patient #6A review of the clinical record showed an election of the hospice benefit on 04/10/25 with no completion of the social worker assessment from 04/10/25 to 06/07/25 (58 days after the election of the hospice benefit), Documentation showed no patient or caregiver refusal of the initial spiritual assessment.Patient #9A review of the clinical record showed an election of the hospice benefit on 03/27/25 with no completion of the initial spiritual assessment from 03/27/25 to 04/23/25 (27 days after the election of the hospice benefit), Documentation showed no patient or caregiver refusal of the initial spiritual assessment.On 06/18/25 at 2:00 pm., Staff A stated the initial comprehensive assessment was to be completed within five days of the election of the hospice benefit and the initial spiritual assessment for Patients #4, 6 and 9 was not completed within the first five days of the election of the hospice benefit.”
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Plan of care (42 CFR 418.56(b))
The inspectors’ words, 466 words
“Based on record review and interview, the hospice failed to ensure hospice aide visits were provided in accordance with the plan of care for three (Patient #7, 8 and 14) of 19 patients. Findings:Patient #7A review of the plan of care dated 05/15/25 to 08/12/25 showed a hospice aide frequency of three visits per week. A review of the clinical record showed the following:Hospice aide visits dated 05/20/25 and 05/22/25 for the week of 05/18/25 to 05/24/25 (two of three ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.A hospice aide visit dated 05/27/25 for the week of 05/25/25 to 05/31/25 (one of three ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.A hospice aide visit dated 06/03/25 and a hospice aide missed visit dated 05/05/25 (due to the patient refused shower) for the week of 06/01/25 to 06/07/25 (one of three ordered visits completed). Documentation showed no patient/caregiver refusal of other hospice aide services, no attempts to reschedule and no physician orders to change the ordered frequency.Hospice aide visits dated 06/10/25 and 06/12/25 for the week of 06/08/25 to 06/14/25 (two of three ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.Patient #8A review of the plan of care dated 05/25/25 to 08/22/25 showed a hospice aide frequency of three visits per week. A review of the clinical record showed the following:Hospice aide visits dated 06/03/25 and 06/05/25 for the week of 06/01/25 to 06/07/25 (two of three ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.Hospice aide visits dated 06/11/25 and 06/13/25 for the week of 06/08/25 to 06/14/25 (two of three ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.Patient #14A review of the plan of care dated 02/23/25 to 04/23/25 showed a hospice aide frequency of two visits per week. A review of the clinical record showed the following:A hospice aide visit dated 03/13/25 for the week of 03/09/25 to 03/15/25 (one of two ordered visits completed). Documentation showed no patient/caregiver refusal of visits and no physician orders to change the ordered frequency.A hospice aide visit dated 03/16/25 and a hospice aide missed visit (due to not wanting a shower) dated 03/20/25 for the week of 03/16/25 to 03/23/25 (one of two ordered visits completed). Documentation showed no refusal of other hospice aide services, no attempts to reschedule the missed visit and no physician orders to change the ordered frequency.On 06/18/25 at 2:10 pm., Staff A stated the hospice aide frequency was not followed as ordered for Patients #7, 8 and 14.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(4))
The inspectors’ words, 424 words
“Based on record review and interview, the hospice failed to ensure the hospice aide notified the supervising nurse of missed and incomplete visits for three (Patient #7, 8 and 14) of 19 patients. Findings:Patient #7A review of the plan of care dated 05/15/25 to 08/12/25 showed a hospice aide frequency of three visits per week. A review of the clinical record showed the following:Hospice aide visits dated 05/20/25 and 05/22/25 for the week of 05/18/25 to 05/24/25 (two of three ordered visits completed). Documentation showed no notification to the supervising nurse of incomplete visits.A hospice aide visit dated 05/27/25 for the week of 05/25/25 to 05/31/25 (one of three ordered visits completed). Documentation showed no notification to the supervising nurse of incomplete visits.A hospice aide visit dated 06/03/25 and a hospice aide missed visit dated 05/05/25 (due to the patient refused shower) for the week of 06/01/25 to 06/07/25 (one of three ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.Hospice aide visits dated 06/10/25 and 06/12/25 for the week of 06/08/25 to 06/14/25 (two of three ordered visits completed). Documentation showed no notification to the supervising nurse of the incomplete visits.Patient #8A review of the plan of care dated 05/25/25 to 08/22/25 showed a hospice aide frequency of three visits per week. A review of the clinical record showed the following:Hospice aide visits dated 06/03/25 and 06/05/25 for the week of 06/01/25 to 06/07/25 (two of three ordered visits completed). Documentation showed no notification to the supervising nurse of the incomplete visits.Hospice aide visits dated 06/11/25 and 06/13/25 for the week of 06/08/25 to 06/14/25 (two of three ordered visits completed). Documentation showed no notification to the supervising nurse of the incomplete visits.Patient #14A review of the plan of care dated 02/23/25 to 04/23/25 showed a hospice aide frequency of two visits per week. A review of the clinical record showed the following:A hospice aide visit dated 03/13/25 for the week of 03/09/25 to 03/15/25 (one of two ordered visits completed). Documentation showed no notification to the supervising nurse of the incomplete visits.A hospice aide visit dated 03/16/25 and a hospice aide missed visit (due to not wanting a shower) dated 03/20/25 for the week of 03/16/25 to 03/23/25 (one of two ordered visits completed). Documentation showed no notification to the supervising nurse of missed or incomplete visits.On 06/18/25 at 2:30 pm., Staff A stated the hospice aide failed to notify the supervising nurse of missed or incomplete visits for Patients #7, 8 and 14.”
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Hospice multiple locations (42 CFR 418.100(f)(1)(ii))
The inspectors’ words, 150 words
“Based on observation, record review and interview, the hospice failed to ensure a branch location was accessible to the public during hours of operation possibly affecting all 211 current patients and all future potential patients. Findings:On 06/16/25 at 10:35 am., an observation was made at the branch location of the hospice lights being on. The surveyor knocked on the door with no answer, hospice doors were locked, and no staff was observed to be present. At 10:40 am., a knock on the door produced no answer.At 10:48 am., a call to the hospice was made, Staff A stated the nurses were out in the field and the hospice would send someone over as soon as possible.At 11:35 am., a knock on the door produced no answer.At 11:49 am., Staff A arrived at the hospice.At 11:52 am., Staff A stated the hospice staff were in and out of the branch location.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 18, 2025 | Recertification inspection by the state | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 30, 2004.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13 nurse care minutes per routine home care day, 6.9% of skilled nursing minutes at weekends and a visit near death for 99.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 31% at home, 31% in assisted living, 38% in a nursing facility, 1% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.0 min |
| Skilled nursing minutes at weekends | 6.9% |
| Visits near death | 99.3% of patients who died |
Who owns it?
- Manager Consulting, LLC runs it.
- 13 owners or officers are people: Jon P Jiles (owns 5% or more through other companies, 75.28%); Dirk O’hara (owns 5% or more through other companies, 12.36%); Sittichoti Bunnag (owns 5% or more through other companies, 12.36%); Jon R Mills (managing employee (under contract)); Dennis R Whitehouse (managing employee (under contract)); Gaynell Schieber Anderson (managing employee (under contract)); Jennifer V Collins (managing employee (under contract)); Keisha Newson (managing employee (on the payroll)); Joshua Kurtzig (corporate officer); David B Dye (managing employee (under contract)); Melinda Williams (managing employee (on the payroll)); Anton D Dreier (managing employee (under contract)); Linda Lucio (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 93.32% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 63.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 12 hospices CMS’s data show serving patients in ZIP code 73102, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 9; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Valir Hospice Care, LLC This hospice | 4 |
| Apex Hospice | 7 |
| Integris Hospice House | 7 |
| Interim Healthcare Hospice | 14 |
| Enhabit Hospice | 13 |
| SSM Health at Home Hospice - Oklahoma | 11 |
| Bristol Hospice-Oklahoma, L.L.C. | 6 |
| Heartland Hospice (Shawnee) | 11 |
| Frontier Hospice | 9 |
| Traditions Health of Chickasha | Not given |
| Lifespring Hospice | 11 |
| Emerald Hospice I | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.