Bristol Hospice-Oklahoma, L.L.C.
A hospice in Oklahoma City, Oklahoma 73116
4005 NW Expressway, Suite 500 E, Oklahoma City, Oklahoma 73116. (405) 839-7100.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- 2of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 29 hospices serving ZIP code 73116 had 6.5.
The last inspection on record was on Mar 27, 2026: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Mar 27, 2026: recertification inspection by the state6 deficiencies
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Plan Based on All Hazards Risk Assessment (42 CFR 418.113(a)(1)-(2))
“Based on record review and interview, the agency failed to ensure the All Hazards Risk Assessment was updated at least every two years for all patients and employees. Findings:A review of the All Hazards Risk Assessment showed the form was updated 02/15/23. On 03/27/26 at 10:01 a.m., Staff D stated the Hazard Vulnerability Assessment was not updated since 02/15/23.”
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Update of comprehensive assessment (42 CFR 418.54(d))
“Based on record review and interview, the hospice failed to ensure an IDT meeting at least every 15 days for one (Pt #18) of 19 patients. Pt #18A review of the medical record showed a POC 02/24/26 - 05/24/26 with an IDT meeting held 02/26/26 and 03/18/26 (twenty days between IDT meetings).On 03/27/26 at 2:38 p.m., Staff C stated the IDT meeting was due on 03/12/26 and was late.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 336 words
“Based on record review and interview, the hospice failed to ensure the frequencies of all services necessary for the palliation and management of the terminal illness were correct for three (Pt #6, 8, and16) of 19 patients reviewed. Findings:Pt #6A review of the plan of care dated 01/22/26 to 04/21/26 showed SN visits were ordered to be completed at a frequency of twice a week for eight weeks and then twice a week for one week. A review of the medical record showed completion of SN visits at one visit a week for the weeks of 01/25/26 - 01/31/26, 02/01/26 - 02/07/14, 02/08/26 - 02/14/26, 02/15/26 - 02/21/26 (one visit a week missed for a total of four visits missed) and showed no patient or family refusal of visits and no changes in the ordered frequency for the skilled nurse.Pt #8A review of the plan of care dated 02/24/26 to 05/24/26 showed aide visits ordered to be completed at a frequency of twice a week for fourteen weeks. A review of the medical record showed completion of one aide visit the week of 02/24/26 - 02/28/26 (one visit missed) and showed no patient or family refusal of visits and no changes in the ordered frequency for the hospice aide.Pt #16A review of the plan of care dated 02/26/26 to 05/26/26 showed SN visits were ordered to be completed at a frequency of once a week for one week, twice a week for three weeks, once a week for one week, and twice a week for one week. A review of the medical record showed completion of a SN visit once the week of 03/15/26 - 03/21/26 (one visit missed) and showed no patient or family refusal of visits and no changes in the ordered frequency for the skilled nurse.On 03/27/26 at 2:35 pm, Staff C stated:1) There is a problem with the software;2) Sometimes the software adds an extra visit to the original ordered frequency; 3) If not caught and corrected the ordered frequency is incorrect.”
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Coordination of services (42 CFR 418.56(e)(4))
The inspectors’ words, 109 words
“Based on record review and interview, the hospice failed to ensure that facilities had a current POC for two (Pt #7 and 8) of four patients who reside in a facility. Findings:Pt #7A review of the hospice folder at facility A showed no current POC dated 03/15/26 - 05/13/26.Pt #8A review of the hospice folder at facility B showed no current POC dated 02/24/26 - 05/24/26. On 03/26/26 at 1:30 p.m., Staff 1 with facility A stated the facility did not have a copy of the current POC.On 03/26/26 at 2:10 p.m., Staff 2 with facility B stated the facility did not have a copy of the current POC.”
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 135 words
“Based on record review and interview, the hospice failed to ensure volunteers provided services that equaled 5% of the total patient care hours of all paid hospice employees for 2024 and 2025 for all patients and staff. Findings:A request for volunteer records and hours for Calendar year 2024 and January 1, - April 30 of 2025, yielded no results. The Monthly Percentage of Volunteer Hours for May 1 - December 31, 2025, and January 1 - February 28, 2026 are as follows:May 2025 0%.June 2025 0%July 2025 0%August 2025 0%September 2025 0%October 2025 0%November 2025 0.16%December 2025 0.14%January 2026 0.36%February 2026 0.73%On 03/27/26 at 10:49 a.m., Staff D stated:1) The volunteer coordinator took over from the last coordinator in May of 2025.2) We had no records from the previous volunteer coordinator before May of 2025.”
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Criminal background checks (42 CFR 418.114(d)(2))
The inspectors’ words, 113 words
“Based on record review and interview, the agency failed to ensure required background checks were completed for two (Volunteer A and B) of two volunteers. Findings:The “Long-Term Care Security Act Title 63 of the Oklahoma Statutes” documented requirement for an OKSCREEN national background check with fingerprinting for all hospice employees whose employment began after 06/01/14.Volunteer AA review of the personnel record showed no OKSCREEN background check for the volunteer with a hire date of 08/20/25.Volunteer BA review of the personnel record showed no OKSCREEN background check for the volunteer with a hire date of 10/02/25.On 03/27/26 at 11:30 a.m., Staff D stated there were no OKSCREEN background checks for Volunteers A and B.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 27, 2026 | Recertification inspection by the state | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 1, 2022.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.4 nurse care minutes per routine home care day, 6.3% of skilled nursing minutes at weekends and a visit near death for 95.8% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 48% at home, 36% in assisted living, 16% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.4 min |
| Skilled nursing minutes at weekends | 6.3% |
| Visits near death | 95.8% of patients who died |
Who owns it?
- Bristol Hospice, L.L.C. owns 100% directly since Jan 14, 2022.
- 11 owners or officers are people: Alex Edward Mauricio (corporate officer, 0%); Alex Edward Mauricio (corporate director, 0%); John Charles Garbarino (corporate officer, 0%); John Charles Garbarino (corporate director, 0%); Michael Derrick (corporate officer, 0%); Betty J Brennan (corporate director, 0%); Hyrum Kirton (corporate director, 0%); Courtney Murphy (managing employee (on the payroll), 0%); Ronald Marion Cable (managing employee (under contract), 0%); David A Malm (corporate officer, 0%); David A Malm (corporate director, 0%).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Bristol Hospice Holdings Inc. | Owns 5% or more through other companies | 100% | Jan 14, 2022 |
| Bristol Ultimate Holdco, LP | Owns 5% or more through other companies | 100% | Jan 9, 2022 |
| Bristol Hospice, L.L.C. | Owns 5% or more directly | 100% | Jan 14, 2022 |
| Bristol Hospice Topco Inc. | Owns 5% or more through other companies | 100% | Jan 14, 2022 |
| Webster Equity Partners Bristol Cf LP | Owns 5% or more through other companies | 69.8% | Jan 14, 2022 |
| Aware Super Pty, Ltd. | Owns 5% or more through other companies | 8.28% | Jan 24, 2022 |
| Webster Equity Partners IV Bristol Cf LP | Owns 5% or more through other companies | 5.72% | Jan 14, 2022 |
What do families say?
- Family caregivers rate it 2 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 75% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.73% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 55.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 2 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 29 hospices CMS’s data show serving patients in ZIP code 73116, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Enhabit Hospice | 13 |
| Trinity Hospice | 14 |
| Bristol Hospice-Oklahoma, L.L.C. This hospice | 6 |
| Mercy Hospice | 10 |
| Integris Hospice House | 5 |
| Apex Hospice | 7 |
| Carter Healthcare Hospice of Central Oklahoma, LLC | 9 |
| Integris Hospice House | 7 |
| Interim Healthcare Hospice | 14 |
| Oklahoma Palliative & Hospice Care | 0 |
| Valir Hospice Care, LLC | 4 |
| Complete Hospice Care of Oklahoma City | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.