Hearth Record

Claudia Robles Arias

A family day home in Glen Allen, Virginia 23060

10401 Staples Mill Road, Glen Allen, Virginia 23060. (804) 933-9373.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 6 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Aug 25, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 25, 2026: subsidy health and safety inspection1 deficiency
  • The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Upon review of the home’s attendance record on 8/25/2026 at approximately 10:47 am, it was determined that Child #4 was not signed in. Staff #1 stated that the child arrived at approximately 8:00 am.”

    Rule 8VAC20-790-180-B.

Mar 2, 2026: subsidy health and safety inspection1 deficiency
  • Providers and substitute providers shall have current certification in first aid and cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care.

    “Caregiver #1 did not have a current CPR and first aid certification. The record contained certifications that expired over one month ago.”

    Rule 8VAC20-800-140-B-3.

Aug 20, 2025: subsidy health and safety inspection3 deficiencies
  • The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential.

    “The vendor had an undated allergy list posted in plain sight on the refrigerator.”

    Rule 8VAC20-790-170-G.

  • The vendor shall obtain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Child #2, enrolled for three days, has diagnosed food allergies. The vendor did not have a written care plan from the child’s physician.”

    Rule 8VAC20-790-190-B-12.

  • Caregivers who work directly with children shall annually complete the department’s health and safety update course.

    “Caregiver #1 completed their annual health and safety update over five months late.”

    Rule 8VAC20-790-250-F.

Aug 20, 2025: inspection1 deficiency
  • Children’s records are to be maintained by the provider and contain the required information.

    “The record of child #5, enrolled for three days, was missing the policy number of the child’s medical insurance.”

    Rule 8VAC20-800-60-B.

Oct 16, 2024: subsidy health and safety inspection1 deficiency
  • Repeat violation

    “The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. Four children were not signed out on the written attendance record on 10/15/2024.”

    Rule 8VAC20-790-180-B.

Oct 16, 2024: inspection4 deficiencies
  • The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

    “The inspection findings from the most recent inspection which occurred on 6/13/2024 were not posted.”

    Rule 22.1-289.011-F.

  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The record of caregiver #3, who had been employed for 27 days, did not contain a current sworn statement.”

    Rule 22.1-289.035-B-1.

  • The center must request a search of the central registry prior to the employee’s first day of employment.

    “Caregiver #3, who had been employed for 27 days, did not have a central registry search requested.”

    Rule 22.1-289.035-B-3.

  • Providers must obtain a current tuberculosis screening from a caregiver at the time of hire and prior to coming into contact with children. The form shall have been completed within the last 30 days and be signed by a physician, physicians’ designee, or an official of the local health department.

    “The record of caregiver #2 contained a TB screening dated 12/15/2023.”

    Rule 8VAC20-800-170-B.

Jun 13, 2024: subsidy health and safety inspection1 deficiency
  • Based on a review of documentation, observations, and interviews, the vendor did not maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: On June 13, 2024, the inspector observed 13 children in care at approximately 9:15am. The daily attendance record reviewed only indicated 11 children were in care. During interview, Caregiver #1 confirmed the daily attendance record for June 13 did not document the arrival and departure of each child in care as it occurred.”

    Rule 8VAC20-790-180-B.

Jun 13, 2024: inspection4 deficiencies
  • Based on observations and interviews, the provider did not ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home.

    “Evidence: On June 13, 2024, the inspector observed 13 non-resident children in care. The family day home’s licensed capacity is for 12 children. During interview on June 14, Caregiver #1 acknowledged the family day home exceeded the maximum licensed capacity of the home on June 13.”

    Rule 8VAC20-800-40-A.

  • Based on a review of documentation, observations, and interviews, the provider did not keep a written record of children in attendance each day.

    “Evidence: On June 13, 2024, the inspector observed 13 children in care at approximately 9:15am. The daily attendance record reviewed only indicated 11 children were in care. During interview, Caregiver #1 confirmed the daily attendance record for June 13 did not have a complete list of all children in attendance that day.”

    Rule 8VAC20-800-50-A.

  • Based on a review of documentation, observations, and interviews, the provider did not ensure that a prescription medication shall be given to a child only with written authorization from the parent.

    “Evidence: On June 13, 2024, a prescription medication was observed for Child #6. The written authorization on file was signed by the parent, but it did not indicate the family day home was authorized to administer the medication. The medication administration log reviewed for Child #6 indicates the medication was administered from 04/26/24 through 05/29/24.”

    Rule 8VAC20-800-700-A.

  • (Repeat Violation) Based on a review of documentation and interviews, the provider did not ensure documentation of emergency evacuation drills was maintained.

    The inspectors’ words, 119 words

    “Evidence: On June 13, 2024, the emergency response drills for 2024 were reviewed. The most recent evacuation drill documented was 04/18/2024. An evacuation drill was not documented for May 2024. During interview, Caregiver #1 stated the emergency evacuation drill was practiced, but documentation of the drill was not maintained as required. Documentation shall be maintained of emergency evacuation and shelter-in-place drills that includes: Identity of the person conducting the drill; the date and time of the drill; the method used for notification of the drill; the number of caregivers participating; the number of children participating; any special conditions simulated; the time it took to complete the drill; problems encountered, if any; and for emergency evacuation drills only, weather conditions.”

    Rule 8VAC20-800-830-C.

Feb 1, 2024: subsidy health and safety inspection1 deficiency
  • Based on a review of documentation and interviews, the vendor did not maintain a record of the dates of the practice drills for one year.

    “Evidence: The emergency response drills for 2023 were reviewed. Documentation of a lockdown drill was not documented. During interviews, Caregiver #1 stated the lockdown procedures were practiced annually, but documentation of the drill was not maintained as required.”

    Rule 8VAC20-790-430-B.

Feb 1, 2024: inspection2 deficiencies
  • Based on a review of documentation and interviews, the provider did not ensure documentation of emergency evacuation and shelter-in-place drills were maintained.

    The inspectors’ words, 114 words

    “Evidence: The emergency response drills for 2023 were reviewed. The most recent evacuation drill documented was 04/11/2023. A second shelter-in-place drill was not documented. During interviews, Caregiver #1 stated the emergency evacuation and shelter-in-place drills have been practiced, but documentation has not been maintained as required. Documentation shall be maintained of emergency evacuation and shelter-in-place drills that includes: Identity of the person conducting the drill; the date and time of the drill; the method used for notification of the drill; the number of caregivers participating; the number of children participating; any special conditions simulated; the time it took to complete the drill; problems encountered, if any; and for emergency evacuation drills only, weather conditions.”

    Rule 8VAC20-800-830-C.

  • Based on a review of five children’s records and interview, the provider did not obtain documentation that one child had been adequately immunized before the child attended the family day home.

    “Evidence: The record of Child #1, date of attendance 08/22/23, did not contain documentation of the immunization records. During interview, Caregiver #1 confirmed that the immunization records were not in the record.”

    Rule 8VAC20-800-90-A.

Sep 20, 2022: inspection2 deficiencies
  • Based on a review of five children’s records and interview, the provider did not ensure one child’s record contained the required information.

    “Evidence: 1) The record for Child #4, date of attendance 09/06/22, did not contain the address for the second emergency contact listed. 2) During interview, Caregiver #1 confirmed the record for Child #4 did not have the address for the second emergency contact listed. Each child record should contain the name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached.”

    Rule 8VAC20-800-60-B.

  • Based on a review of the emergency evacuation and shelter-in-place drill log and interview, the provider did not maintain the required documentation.

    “Evidence: 1) The last documented evacuation drill was on 06/22/22. 2) During interview, Caregiver #1 reported the drills were practiced in July and August, but they were not documented as required.”

    Rule 8VAC20-800-830-D.

Mar 8, 2022: inspection2 deficiencies
  • 22VAC40-111-240-A

    “Based on observation, the family day home did not ensure area and furnishings of the family day home, inside and outside, were maintained in a clean, safe, and operable condition. Evidence: The provider’s fence contained several protruding screws. The screws where out of reach of children in care. However, the fence is climbable and the protruding screws could puncture a child’s skin if the fence is climbed.”

    Rule 22VAC40-111-240-A.

  • 8VAC20-800-730-D

    “Based on observation, the provider did not ensure medication was kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. The bathroom had one bottle of medication located in an unlocked cabinet. 2. The first aid kit contained medication. The first aid kit was located in an unlocked closet.”

    Rule 8VAC20-800-730-D.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Aug 25, 2026Subsidy health and safety inspection1 violation cited
Mar 2, 2026Subsidy health and safety inspection1 violation cited
Aug 20, 2025Subsidy health and safety inspection3 violations cited
Aug 20, 2025Inspection1 violation cited
Mar 6, 2025InspectionNo violations cited
Mar 6, 2025Subsidy health and safety inspectionNo violations cited
Oct 16, 2024Subsidy health and safety inspection1 violation cited
Oct 16, 2024Inspection4 violations cited
Jun 13, 2024Subsidy health and safety inspection1 violation cited
Jun 13, 2024Inspection4 violations cited
Feb 1, 2024Inspection2 violations cited
Feb 1, 2024Subsidy health and safety inspection1 violation cited
Apr 4, 2023Subsidy health and safety inspectionNo violations cited
Apr 4, 2023InspectionNo violations cited
Sep 20, 2022Inspection2 violations cited
Sep 20, 2022Subsidy health and safety inspectionNo violations cited
Mar 8, 2022Subsidy health and safety inspectionNo violations cited
Mar 8, 2022Inspection2 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Apr 30, 2028.
  • A current subsidy provider.
  • Ages: 2 years - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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