Hearth Record

Children of America (Glen Allen) LLC

A child day center in Glen Allen, Virginia 23060

2501 Old Brick Road, Glen Allen, Virginia 23060. (804) 360-0248.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 59 deficiencies in 9 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

33 inspections on record, the latest on Apr 16, 2026.

59 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

59 deficiencies in 9 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

59 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 16, 2026: inspection3 deficiencies
  • 22.1-289.036-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. S2, who had been employed for more than 7 days, did not have a central registry search requested.”

    Rule 22.1-289.036-B-3.

  • 8VAC20-780-150-B

    “Physical examination reports and immunizations shall be signed by a physician, designee, or an official of a local health department. The physical and immunizations for C3 were not signed by physician.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The records for C1 and C3 did not document previous child day care and schools attended by the child.”

    Rule 8VAC20-780-60-A.

Dec 22, 2025: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-600-D-1

    “Staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation. S3 completed the certification 7 months after employment.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation. S3 completed the certification 7 months after employment.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Staff shall complete annually the department’s health and safety update course. The record for S3 did not contain documentation of this annual training.”

    Rule 8VAC20-790-600-F.

Dec 22, 2025: inspection6 deficiencies
  • 8VAC20-780-160-A

    “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. S4 TB was dated 34 days of the date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. S3, who is working with children, has not yet completed this course which is overdue by 9 months.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-240-B

    “Repeat Violation Staff shall complete orientation training prior to working alone with children and no later than seven days to include policies and procedures listed in 8VAC-780-420-A. The record for S1, S2, S4, and S5 did not contain the orientation training form showing training required by 8VAC-780-420-A.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-420-E-3

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. Up-to-date information is required to be requested from the parent for each child’s record at least annually. The information in the record of C2 was due 12/11/2025.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-550-P

    “Repeat Violation The center shall maintain written records of children’s injuries that contain all of the required information. An Observation Report dated 11/05/2025 documented a child ?kicked a friend down stairs causing bruise on forehead.? There was no injury report for the child that received the bruise on the forehead.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-580-C

    “The center shall ensure that during transportation of children that all required information is in transportation vehicles. The transportation binder for bus #3 used to transport children did not have a current phone list. The list in the binder was dated 08/15/2024 and did not have current names and numbers for center staff.”

    Rule 8VAC20-780-580-C.

Oct 28, 2025: inspection5 deficiencies
  • 8VAC20-780-130-E

    “Repeat Violation The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for C4 did not contain documentation of additional immunizations due by 08/2025.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-270-A

    “Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. A rip was observed in the resilient surfacing on the playground creating a trip hazard. Floor molding of Pre-school 1-A was peeling off the wall in the bathroom. Peeling wall covering and frayed carpet in the play pit were observed in City Place play area.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-550-P

    “Repeat Violation The center shall maintain written records of children’s injuries that contain all of the required information. Reports dated 08/04/2025, 09/16/2025, 09/24/2025, and 10/1, 6, 7/2025 did not document how parents were notified of the injuries. Reports dated 08/04/2025, 08/11/2025, 08/13/2025, 08/17/2025, 08/19/2025, 09/16/2025, 09/24/2025, 10/01/2025, 10/06/2025, and 10/07/2025 did not document the time of parental notifications. Report dated 08/17/2025 did not document any future actions to prevent recurrence of the injury.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-560-G

    “When food is brought from home the food container must be clearly dated. Two water bottles observed in the 2-A classroom were not dated.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-570-A

    “When child is placed in a high chair the protective belt shall be fastened securely. One infant was observed in a high chair without a protective belt being securely fastened.”

    Rule 8VAC20-780-570-A.

Jul 8, 2025: complaint inspection3 deficiencies
  • 8VAC20-780-160-C

    “A tuberculosis (TB) screening is required every two years from the last screening. The updated TB screening for S1 was 19 months late.”

    Rule 8VAC20-780-160-C. From a complaint.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training prior to working alone with children and no later than seven days of the date of assuming job responsibilities. The personnel record for S2 employed for 2 months did not contain documentation of orientation training.”

    Rule 8VAC20-780-240-B. From a complaint.

  • 8VAC20-780-550-P

    “The center shall maintain written records of children’s injuries that contains all of the required information. Injury reports for C1 dated 05/25/2025 and 06/27/2025 did not document actions to prevent recurrence and the time of parental notification.”

    Rule 8VAC20-780-550-P. From a complaint.

Jun 16, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff shall annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. The staff record for S6 did not document completion of the annual health and safety update course since 12/2023.”

    Rule 8VAC20-790-600-F.

Jun 16, 2025: inspection12 deficiencies
  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for C10 did not contain documentation of additional immunizations due by 04/2025.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-150-B

    “Repeat Violation Immunization records and physicals are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for C5 was not signed.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-240-B

    “Repeat Violation Staff shall complete orientation training prior to working alone with children and no later than seven days of the date of assuming job responsibilities. The personnel records for S1, S2, S3, S4, S5, and S8 did not contain documentation that the required orientation and training was completed.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-A

    “Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. The record for S6 did not document any training hours for 12/2023 ? 12/2024. The record for S7 documented 4.5 hours of the required 16 hours for the annual period 08/2023 ? 08/2024.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-245-I

    “Repeat Violation The center is required to provide training on the center’s emergency preparedness plan annually and each time the plan is updated. There was no documentation of the annual review of the emergency preparedness plan.”

    Rule 8VAC20-780-245-I.

  • 8VAC20-780-270-A

    “Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Multiple rips were observed in the resilient surfacing on the playgrounds creating a trip hazard. A piece of gutter downspout was missing by the building exit door on the toddler playground. The metal gutter was sharp creating a hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-420-E-3

    “Repeat Violation Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. Up-to-date information is required to be requested from the parent for each child’s record at least annually. The information in the record of C8 and C9 had not been updated in over 12 months since the child was enrolled.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-430-L

    “Infant walkers shall not be used. Licensing inspector observed an infant walker being used in the Infant II classroom.”

    Rule 8VAC20-780-430-L.

  • 8VAC20-780-540-E

    “The center is required to have one working, battery-operated flashlight and radio. Center staff were unable to provide these emergency supplies for inspection.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-F

    “Lockdown drill procedures shall be practiced at annually. Drill records did not document a lockdown drill during 2024.”

    Rule 8VAC20-780-550-F.

  • 8VAC20-780-560-M

    “Children shall not be allowed to drink or eat while walking around. Licensing inspector observed a child walking with a bottle in his mouth and drinking in the Toddler B classroom.”

    Rule 8VAC20-780-560-M.

  • 8VAC20-780-70

    “Staff record shall contain documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position. The staff records for S1 and S2 identified as a lead did not document the qualifications to be a program lead.”

    Rule 8VAC20-780-70.

Jun 16, 2025: complaint inspection1 deficiency
  • 8VAC20-780-550-P

    The inspectors’ words, 110 words

    “The center shall maintain written records of children’s injuries that contains all of the required information. Injury reports for C1 dated 05/28/2025 did not document actions to prevent recurrence and the time of parental notification. Injury reports dated 04/23/2025, 05/15/2025, and 06/02/2025 did not document actions to prevent recurrence and the time of parental notification. Injury reports dated 04/24/2025, 05/02/2025, and 06/03/2025 did not document a parent signature or two staff signatures and no time of parental notification. Injury reports dated 05/05/2025,05/12/2025, 05/13/2025, and 05/15/2025 did not document the time of parental notification and how the parent was notified. Injury report dated 05/12/2025 did not document actions to prevent recurrence.”

    Rule 8VAC20-780-550-P. From a complaint.

Jan 10, 2025: inspection5 deficiencies
  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The additional immunizations for C1 were 17 days late.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-150-B

    “Physicals are required to be signed and dated by a physician, his designee, or an official of the local health department. The physical C1 was not signed.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-245-A

    “Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. S1 obtained 10 of the 16 required hours in 10/2023 ? 10/2024.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-410-1

    “The following action is forbidden: rough handling of a child. The center reported and documented that S1 handled C1 in a rough manner and observed a red mark on the child’s wrist.”

    Rule 8VAC20-780-410-1.

  • 8VAC20-780-70

    “Staff records shall be kept for each staff that contains all the required information. The record for S1 did not document a name, address, and telephone number of a person to be notified in an emergency and information about any health problems that may interfere with fulfilling the job responsibilities.”

    Rule 8VAC20-780-70.

Nov 12, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff shall annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. The staff record for S3 did not contain document 16 hours of training and the completion of the 2023 annual health and safety update course.”

    Rule 8VAC20-790-600-F.

Nov 12, 2024: inspection14 deficiencies
  • 8VAC20-770-60-C-2

    “For staff hired before July 1, 2024, providers must obtain the results of a central registry search for an employee, within 30 days of service. S2 did not have central registry search results within 30 days. The results were received after 75 days of employment.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-150-B

    “Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization records for C2 and C5 were not signed.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training prior to working alone with children and no later than seven days of the date of assuming job responsibilities. S4 was employed for more than 13 days before orientation was completed.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-I

    “The center is required to provide training on the center’s emergency preparedness plan annually and each time the plan is updated. There was no documentation of the annual review of the emergency preparedness plan.”

    Rule 8VAC20-780-245-I.

  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The trash cans on the playground were full of trash and accessible to children. A broken toy playhouse was observed blocking the emergency egress from the playground.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-420-E-3

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. Up-to-date information is required to be requested from the parent for each child’s record at least annually. The information in the record of C5 had not been updated in over 12 months since the child was enrolled.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine. Staff was observed changing a child’s diaper in the toddler room and did not wash the child’s hands with soap and water or her hands after changing the child’s diaper.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-510-G

    “Medication shall be labeled with the child’s name, the name of the medication, dosage amount, and the time or times to be given. Medication for a child in the Infant B classroom refrigerator was not labeled with the child’s name or administration information. There was no legible pharmacy label on the medication.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-510-L

    “Medication shall be kept in a locked place using a safe locking method that prevents access by children. Medication was observed in the Infant B classroom refrigerator that was not locked to prevent access by children.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-520-B

    “If sunscreen is used the products shall be inaccessible to children. Two sunscreens were observed and accessible to children in the Pre-School II-B classroom. The sunscreen was located in the children’s cubbies.”

    Rule 8VAC20-780-520-B.

  • 8VAC20-780-520-C

    “Diaper ointment or cream shall be labeled with the child’s name and inaccessible to children. Two diaper ointments were observed to be accessible to children in the toddler room.”

    Rule 8VAC20-780-520-C.

  • 8VAC20-780-560-G

    “When food is brought from home the food container must be clearly dated. Bottles and a food pouch for two children in the Infant B classroom were not dated for the current day.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-60-A

    “Centers must keep a separate record for each child enrolled that contains all the required information. C5 record (enrolled for over a year) was missing information regarding previous child day care and schools attended by the child.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Each center shall maintain a record for each staff that contains all the required information. The records for S1, S2, S3, S4, and S5 did not document health information about any health problems that may interfere with fulfilling the job responsibilities. The records for S1, S2, and S3 did not contain a name, address, and phone number of a person to be notified in an emergency.”

    Rule 8VAC20-780-70.

Nov 12, 2024: complaint inspection2 deficiencies
  • 8VAC20-780-270-A

    The inspectors’ words, 115 words

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. During observations in the 2-year-old room, infant B, toddler room, and preschool II-B classroom toys were strewn across the classroom floors creating trip and falling hazards. During observations in the toddler room, preschool II-A, pre-school II-B the brooms and dust pans used to clean the classrooms were observed to be caked with food and dirt debris and accessible to children. The kitchen cart used to transport food to the classrooms the bottom shelf was observed to be caked with food and liquid debris. The sofa cushions in the pre-k-A room were ripped.”

    Rule 8VAC20-780-270-A. From a complaint.

  • 8VAC20-780-350-B-1

    “The required ratio for children ages birth up to 16 months old is 1 staff per 4 children. The Infant B room was observed to have 2 staff supervising 9 infants during the inspector’s walk-through of the center.”

    Rule 8VAC20-780-350-B-1. From a complaint.

Jul 29, 2024: complaint inspection1 deficiency
  • 8VAC20-780-410-1

    “The following action is forbidden: rough handling a child. During an interview on 07/29/2024 S2 reported and provided center documentation dated 05/28/2024 that a parent complained about a teacher, S3 on 05/08/2024. The parent reported that the teacher was ?yelling and interacting very aggressively with the children.? S1 reported that based on the center’s investigation that S3 had been found to have pinched a child and slammed a child in a chair.”

    Rule 8VAC20-780-410-1. From a complaint.

Jun 27, 2024: complaint inspection2 deficiencies
  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    The inspectors’ words, 108 words

    “On 6/19/24 S1 was diapering a child in the classroom bathroom, and she heard C1 crying in the classroom. She reported when she finished diapering the child and entered the classroom, she observed C1 crying and that C1?s face and creeks were red. S2 documented in the incident report hearing a child crying and entered the classroom to see what was going on. S2 noticed another child laying on the side of C1. S2 called the child’s name, and the child jumped off C1. S1 reported she picked up C1 and took her out of the classroom and noticed scratches on her face which she washed and cleaned.”

    Rule 8VAC20-780-340-A. From a complaint.

  • 8VAC20-780-340-F

    “Children under 10 years of age shall always be within actual sight and sound supervision of staff. On 6/19/2024, S1 was in the 2-year-old classroom bathroom changing a child, and heard C1 crying in the classroom. S1 reported she was the only teacher in the classroom with the 8 children. S1 reported that while she had the bathroom door open, she could not see the children in the classroom.”

    Rule 8VAC20-780-340-F. From a complaint.

Jul 19, 2023: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-600-D-1

    The inspectors’ words, 121 words

    “Based on staff record review, the provider failed to ensure that five of eight staff members who work directly with children shall have within 90 days of the date of employment a current certification in cardiopulmonary resuscitation (CPR). Evidence: The record for S1, employed 09/28/2022 and S8, employed 03/25/2023 did not contain certification in CPR. The record for S2, employed 06/29/2022 did not contain certification in CPR within 90 days of hire. The certification was completed 05/17/2023. The record for S6, employed 07/13/2022 did not contain certification in CPR within 90 days of hire. The certification was completed 11/21/2022. The record for S7, employed 03/22/2022 did not contain certification in CPR within 90 days of hire. The certification was completed 11/21/2022.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    The inspectors’ words, 124 words

    “Based on staff record review, the provider failed to ensure that five of eight staff members who work directly with children shall have within 90 days of the date of employment a current certification in first aid. Evidence: The record for S1, employed 09/28/2022 and S8, employed 03/25/2023 did not contain certification in first aid. The record for S2, employed 06/29/2022 did not contain certification in first aid within 90 days of hire. The certification was completed 05/17/2023. The record for S6, employed 07/13/2022 did not contain certification in first aid within 90 days of hire. The certification was completed 11/21/2022. The record for S7, employed 03/22/2022 did not contain certification in first aid within 90 days of hire. The certification was completed 11/21/2022.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Based on staff record review, the provider failed to assure that staff working directly with children shall complete annually the department’s health and safety update. Evidence: The record for S6, employed 07/13/2022 did not contain documentation of the annual health and safety update. The record for S7, employed 03/22/2022 did not contain documentation of the annual health and safety update.”

    Rule 8VAC20-790-600-F.

Jul 19, 2023: inspection9 deficiencies
  • 8VAC20-770-60-C-2

    The inspectors’ words, 157 words

    “Based on staff record review, the provider failed to have central registry findings within 30 days of employment. Evidence: The record for S1, employed 09/28/2022 did not contain findings of a central registry search within 30 days. The results are dated 12/18/2022. The record for S2, employed 06/29/2022 did not contain findings of a central registry search within 30 days. The results are dated 08/02/2022. The record for S3, employed 09/21/2022 did not contain findings of a central registry search within 30 days. The results are dated 11/14/2022. The record for S4, employed 10/03/2022 did not contain findings of a central registry search within 30 days. The results are dated 12/17/2022. The record for S5, employed 10/24/2022 did not contain findings of a central registry search within 30 days. The results are dated 12/19/2022. The record for S7, employed 03/22/2022 did not contain findings of a central registry search within 30 days. The results are dated 11/14/2022.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-130-A

    “Based on child record review, the provider failed to ensure that one of eight records contained documentation of immunizations required by the State Board of Health before the child can attend the center. Evidence: The record for C3, enrolled 05/18/2023 did not contain an immunization record.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-B

    “Based on child record review, the provider failed to ensure that one of eight children had physical examination prior to attendance and within the prescribed time period. Evidence: C6, enrolled 05/08/2023, at age 4 months, did not have a physical examination within the required two months prior to attendance. The physical examination was conducted 02/28/2023.”

    Rule 8VAC20-780-140-B.

  • Based on child record review, the provider failed to ensure that two of eight immunizations records for children were signed by a physician, designee, or official of a local health department.

    “Evidence: The immunization records for C1 and C7 were not signed by a physician, designee, or official of a local health department.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-160-A

    “Based on staff record review, the provider failed to ensure that two of eight staff submit documentation of a negative tuberculosis screening at the time of employment or documentation completed within the last 30 calendar days of the date of employment. Evidence: The record for S5, employed 10/24/2022, contained a screening completed 11/29/2022. The record for S8, employed 03/25/2023, contained a screening completed 03/27/2023.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-270-A

    “Based on observation the provider failed to ensure that the inside of the center was maintained in a clean condition. Evidence: Licensing inspector observed plastic baskets in the Infant Room B refrigerator used to hold prepared infant bottles was covered with an unidentified sticky substance on the inside of the basket touching the bottom of the infant bottles.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 109 words

    “8VAC20-780-60-A Based review of children’s records, the provider failed to ensure that four of eight records contained required information. Evidence: The record for C1, enrolled 07/12/2023 did not contain a second emergency contact for the child if the children’s parents could not be located. The record for C2, enrolled 06/12/2023 and C3, enrolled 05/18/2023 did not document individuals authorized to pick the child up. The element on the form is blank. The record for C7, enrolled 11/28/2022 did not contain documentation of viewing proof of the child’s identity and age. The record for C8, enrolled 10/31/2022 did not document previous child day care and schools attended by the child.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based on record review, the provider did not keep the required documentation for three of eight staff. Evidence: Records for S8, did not document orientation and training required by 8VAC20-780-240-C and 8VAC20-780-240-D. The records did not contain orientation and training log. The records for S1 and S6, did not document information about any health problems that may interfere with fulfilling the job responsibilities.”

    Rule 8VAC20-780-70.

  • Based on review of written records of child injuries, the center failed to inform the department’s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention.

    “Evidence: Injury report for C9 dated 07/10/2023 documented the child requiring outside medical treatment. The center failed to inform the department of the injury.”

    Rule 8VAC20-780-80-B.

Apr 25, 2023: complaint inspection1 deficiency
  • Based on observation, the provider failed to ensure that tables used for feeding were sanitized after each use.

    “Evidence: Licensing inspector observed staff in the two-year-old classroom and pre-school 1-A classroom cleaning the tables after the children’s lunch; however, not sanitizing the tables afterwards.”

    Rule 8VAC20-780-560-J. From a complaint.

Mar 17, 2023: inspection10 deficiencies
  • 8VAC20-780-245-I

    “Based on record review, the provider failed to ensure that the emergency preparedness plan was reviewed annually. Evidence: Provider records did not document an annual review of the center’s emergency preparedness plan.”

    Rule 8VAC20-780-245-I.

  • 8VAC20-780-270-A

    The inspectors’ words, 91 words

    “Based on observation, the provider did not ensure that all areas and equipment of the center, inside and outside be maintained in a clean, safe, and operable condition. Evidence: Plastic floor play mat in the Infant A classroom was cracked exposing foam padding and preventing adequate sanitizing. Plastic step stools used by children for toileting in the Pre-school 1-A classroom were cracked and broken. Peeling paint was observed on children’s chair legs in the Pre-school 1-A classroom. Plastic cushions on multiple children’s furnishings in the center were cracked preventing adequate sanitizing.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-40-J

    “Based on interview, the provider failed to update annually the injury prevention procedures based on documentation of injuries and a review of the activities and services. Evidence: The program director acknowledged that the injury prevention procedures had not been reviewed annually.”

    Rule 8VAC20-780-40-J.

  • 8VAC20-780-450-A

    “Based on observation, the provider failed to ensure that three children in the Preschool II-A classroom had cots with linens consisting of a top over and a bottom cover. Evidence: Three cots used by children during the rest period did not have a bottom covering.”

    Rule 8VAC20-780-450-A.

  • 8VAC20-780-510-L

    “Based on observation, medication was not kept in a locked place using a safe locking method that prevents access by children. Evidence: Licensing inspector observed the medication box located in the provider’s office was not locked and contained 4 medications.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-550-G

    “Based on review of emergency evacuation drill documentation, the provider failed to ensure the documentation contained the required information. Evidence: The emergency drill documentation dated January 2022 ? February 2023 did not document the method used for notification of the drill, special conditions, problems encountered, and weather conditions.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-570-A

    “Based on observation, provider failed to assure children placed in an infant feeding table were placed in protective belts and fastened securely. Evidence: Two children seated in the feeding table in the Infant B classroom did not have protective belts fastened securely.”

    Rule 8VAC20-780-570-A.

  • 8VAC20-780-570-E

    “Based on observation, the provider failed to ensure all prepared infant formula was labeled and dated for each child. Evidence: Individual infant bottles observed in the Infant A room refrigerated were not clearly labeled with the date.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-60-A

    The inspectors’ words, 144 words

    “Based on child record review, the provider failed to ensure that four of eight records contained all the required information. Evidence: The record for C1, enrolled 11/14/2022 did not document individuals authorized to pick the child up. The element on the form is blank. The records for C3, enrolled 05/05/2021 and C7, enrolled 11/18/2021 did not contain documentation of confirmation of up-to-date information in the child’s record as required by 8VAC20-780-420-E.3.b; semi-annual written information on the child’s development, behavior, adjustment, and needs required by 8VAC20-780-420-E.3 and semi-annual scheduled opportunities for parents to provide feedback on their children and the center’s programs. Licensing inspector requested the file for C5. The file provided did not contain any information required by 8VAC20-780-60 for C5. The record for C7, enrolled 11/18/2021 did not contain two emergency contacts for the child if the children’s parents could not be located.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Based on record review, the provider did not ensure four of seven staff records contained all the required documentation. Evidence: Records for S2, employed 03/08/2023, S3, employed 02/15/2023, and S4, employed 02/09/2023, S7, employed 11/21/2022 did not document orientation and training required by 8VAC20-780-240-C and 8VAC20-780-240-D. The records did not contain orientation and training log. The record for S7, employed 11/21/2022 did not document information about any health problems that may interfere with fulfilling the job responsibilities and emergency contacts.”

    Rule 8VAC20-780-70.

Jan 24, 2023: complaint inspection3 deficiencies
  • 8VAC20-780-550-P

    “Based on record review, the written record of a child’s serious injury did not contain documentation on how the parent was notified. Evidence: The incident/accident report for C1 did not document how the parent was notified of the injury. The element on the report was blank.”

    Rule 8VAC20-780-550-P. From a complaint.

  • 8VAC20-780-60-A

    “Based on child record review, the provider failed to ensure that one of one records contained all the required information. Evidence: The record for C1, enrolled 11/16/2022 did not contain a second emergency contact for the child if the child’s parent could not be located.”

    Rule 8VAC20-780-60-A. From a complaint.

  • 8VAC20-780-80-B-2

    “Based on record review, the provider failed to inform the department’s representative of any injury that occurs while the child is under the supervision of the center and requires outside medical attention. Evidence: The center did not notify the Virginia Department of Education of a child injury that occurred on 11/22/2022. The Director provided a copy of notification made to the Virginia Department of Social Services. The center has been licensed by the Virginia Department of Education since 07/01/2021.”

    Rule 8VAC20-780-80-B-2. From a complaint.

May 23, 2022: subsidy health and safety inspection1 deficiency
  • Based on a review of nine staff records, the vendor did not ensure two staff who work directly with children completed the department’s health and safety update course annually.

    “Evidence: 1) The most recent health and safety updated training certificate in the record for Staff #7, hired on 09/06/19, was completed on 03/01/2020. 2) The record for Staff #8, hired on 09/09/19, did not contain documentation that the staff has completed the department’s health and safety update course.”

    Rule 8VAC20-790-600-F.

May 23, 2022: inspection7 deficiencies
  • Based on a review of nine staff records and interviews, the center did not ensure that four staff members had a central registry finding within 30 days of employment.

    The inspectors’ words, 131 words

    “Evidence: 1) The central registry finding in record for Staff #1, hired on 08/20/21, was dated 09/30/21. 2) The central registry finding in the record for Staff #3, hired on 03/22/22, was dated 05/05/22. 3) The central registry finding in the record for Staff #4, hired on 03/14/22, was dated 05/05/22. 4) The record for Staff #6, hired on 07/12/21, did not contain a central registry finding. A member of management reported the central registry finding for Staff #6 could not be located. 5) During interview, a member of management confirmed the results of the central finding for Staff #1, Staff #3, and Staff #4 were not received within 30 days of employment. The records did not contain documentation of any further contact and the staff members had been continuously employed.”

    Rule 8VAC20-770-60-C-2.

  • Based on a review of nine children’s records and interview, the center did not obtain documentation of additional immunizations once every six months for two children under the age of two years.

    “Evidence: 1) The most recent immunization documentation in the record for Child #2 (11-month-old), enrolled on 08/30/21, is dated 08/24/2021. 2) The most recent immunization documentation in the record for Child #3 (23-months), enrolled on 10/18/21, is dated 09/15/2021. 3) During interview, a member of management confirmed the records did not contain additional immunizations.”

    Rule 8VAC20-780-130-E.

  • Based on a review of nine staff records and interviews, the center did not obtain the results of a follow-up tuberculosis (TB) screening for two staff members at least every two years from the date of the initial screening or testing, or more frequently if recommended by a licensed physician or the local health department.

    “Evidence: 1) The most recent TB screening/testing in the record for Staff #7, hired on 09/06/19, expired on 08/28/21. 2) The most recent TB screening/testing in the record for Staff #8, hired on 09/01/19, expired on 09/01/21.”

    Rule 8VAC20-780-160-C.

  • Based on observations, the center did not ensure cosmetics, medications, or other harmful agents were not stored in areas, purposes or pockets that are accessible to children.

    “Evidence: 1) The licensing inspector observed a bottle of staff medication in an unlocked cabinet in the Two’s classroom.”

    Rule 8VAC20-780-280-H.

  • Based on observations and interview, one out of three vehicles used for transporting children did not meet safety standards set by the Department of Motor Vehicles.

    “Evidence: 1) The license plates for one vehicle are expired. The license plate tags on the vehicle expired in December 2021. 2) During interview, a member of management confirmed the tags were expired and the vehicle was used for transporting children.”

    Rule 8VAC20-780-580-B.

  • Based on a review of nine children’s records and interview, the center did not ensure one child’s record contained all the required information.

    “Evidence: 1) The record for Child #4, enrolled on 11/18/21, did not contain two emergency contacts other than the parents. 2) During interview, a member of management confirmed the record did not contain two additional emergency contacts for Child #4. Each child record should contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached.”

    Rule 8VAC20-780-60-A.

  • Based on a review of nine staff records and interviews, the center did not ensure that two staff records contained all the required information.

    The inspectors’ words, 134 words

    “Evidence: 1) The tuberculosis (TB) screening results in the record for Staff #6, hired on 07/12/21, were dated 12/06/19. 2) During interview, a member of management acknowledged the TB results for Staff #6 were completed 12 months prior to beginning employment. Staff hired prior to 10/13/2021 were required to obtain TB results within 21 days of beginning employment, should have been completed no more than 12 months prior to beginning employment, and such documentation was to be retained in the staff record. 3) The record for Staff #8, hired on 09/09/19, did not contain documentation that two or more references as to character and reputation as well as competency were checked before employment or volunteering. 3) During interview, a member of management reported the references could not be located, but were obtained on 05/24/22.”

    Rule 8VAC20-780-70.

Dec 15, 2021: subsidy health and safety inspection3 deficiencies
  • Based on a review of five staff records, the vendor did not ensure that within the first 90 days of employment, one staff who works directly with children, completed the Virginia Preservice Training for Child Care Staff.

    “Evidence: 1) The VA Preservice Training for Child Care Staff certificate in the record for Staff #1, hired on 07/13/2021, was dated 12/19/2021. Staff hired prior to 10/13/21 were required to complete the training within the first 90 days of employment.”

    Rule 22VAC40-665-580-B.

  • Based on a review of five staff records and interview, the vendor did not ensure three staff had documentation of current certification in cardiopulmonary resuscitation (CPR) appropriate to the age of children in care within 90 days of the date of employment.

    “Evidence: 1) The CPR certification in the record for Staff #1, hired on 07/13/21, was completed on 11/08/21. 2) The CPR certification in the record for Staff #3, hired on 08/17/21, was completed on 11/08/21. 3) The CPR certification in the record for Staff #4, hired on 08/05/21, was completed on 11/03/21. 4) During interviews, a member of management confirmed the CPR certifications for Staff #1, Staff #3, and Staff #4 were not obtained within 90 days of their date of employment.”

    Rule 8VAC20-790-600-D-1.

  • Based on a review of five staff records and interview, the vendor did not ensure three staff had documentation of current certification in first aid within 90 days of the date of employment.

    “Evidence: 1) The first aid certification in the record for Staff #1, hired on 07/13/21, was completed on 11/08/21. 2) The first aid certification in the record for Staff #3, hired on 08/17/21, was completed on 11/08/21. 3) The first aid certification in the record for Staff #4, hired on 08/05/21, was completed on 11/03/21. 4) During interviews, a member of management confirmed the first aid certifications for Staff #1, Staff #3, and Staff #4 were not obtained within 90 days of their date of employment.”

    Rule 8VAC20-790-600-D-2.

Dec 15, 2021: inspection1 deficiency
  • Based on a review of five staff records and interviews, the center did not ensure that three staff members had a central registry finding within 30 days of employment.

    The inspectors’ words, 99 words

    “Evidence: 1) The central registry finding in record for Staff #2, hired on 11/04/21, was dated 12/15/21. 2) The central registry finding in the record for Staff #3, hired on 08/17/21, was dated 10/01/21. 3) The central registry finding in the record for Staff #5, hired on 11/01/21, was dated 12/15/21. 4) During interviews, a member of management confirmed the results of the central finding for Staff #2, Staff #3, and Staff #5 were not received within 30 days of employment. The records did not contain documentation of any further contact and the staff members had been continuously employed.”

    Rule 8VAC20-770-60-C-2.

All 33 visits on record
Visits on record
DateVisitWhat the record says
Apr 16, 2026Inspection3 violations cited
Dec 22, 2025Subsidy health and safety inspection3 violations cited
Dec 22, 2025Inspection6 violations cited
Oct 28, 2025Inspection5 violations cited
Jul 8, 2025Complaint inspection3 violations cited
Jun 16, 2025Complaint inspection1 violation cited
Jun 16, 2025Subsidy health and safety inspection1 violation cited
Jun 16, 2025Inspection12 violations cited
Apr 15, 2025Complaint inspectionNo violations cited
Mar 20, 2025Complaint inspectionNo violations cited
Jan 10, 2025Inspection5 violations cited
Nov 12, 2024Subsidy health and safety inspection1 violation cited
Nov 12, 2024Inspection14 violations cited
Nov 12, 2024Complaint inspection1 violation cited
Nov 12, 2024Complaint inspection1 violation cited
Jul 29, 2024Complaint inspection1 violation cited
Jul 29, 2024Complaint inspectionNo violations cited
Jul 5, 2024Complaint inspectionNo violations cited
Jun 27, 2024Complaint inspection2 violations cited
Jul 19, 2023Subsidy health and safety inspection3 violations cited
Jul 19, 2023Inspection9 violations cited
Apr 25, 2023Complaint inspection1 violation cited
Mar 17, 2023Inspection10 violations cited
Mar 17, 2023Complaint inspectionNo violations cited
Jan 24, 2023Complaint inspection3 violations cited
May 23, 2022Inspection7 violations cited
May 23, 2022Subsidy health and safety inspection1 violation cited
May 17, 2022Complaint inspectionNo violations cited
Apr 5, 2022InspectionNo violations cited
Mar 21, 2022Complaint inspectionNo violations cited
Jan 24, 2022Complaint inspectionNo violations cited
Dec 15, 2021Subsidy health and safety inspection3 violations cited
Dec 15, 2021Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jan 4, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 172 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 16 complaint inspections on record.
  • 4 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Feb 19, 2025ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Feb 19, 2025ComplaintAllegation: Physical Plant. Virginia’s finding: Reported/Valid.
Nov 1, 2024ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Apr 27, 2023ComplaintAllegation: Physical Plant. Virginia’s finding: Not Reported/Found.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 59.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 232 in Henrico County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Tuckaway-Innsbrook Child Development Center14
Coal Pit Ministry13
Young Men’s Christian Association of Greater Richmond-Echo Lake16
Sonia Johnston2
Prevailing Word Ministries1
St. Peter Baptist Church3
Susan Cassidy14
The Gingerbread Cottage Preschool, Inc. - Staples Mill8
Maliha DarwishNot given
Children of America (Glen Allen) LLC This child care provider59
Ms. Subhashini Arunachala3
Claudia Robles Arias19

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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