Hearth Record

Berta Reyes

A family day home in Chantilly, Virginia 20151

4305 Willoughby Court, Chantilly, Virginia 20151. (571) 428-6656.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 24 deficiencies in 6 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Aug 11, 2026.

24 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

24 deficiencies in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

24 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 11, 2026: subsidy health and safety inspection6 deficiencies
  • The provider is required to have caregivers and household members undergo a background check every 5 years.

    “Household Member #1 was 13 days overdue for a subsequent national criminal history background check. The provider stated a request for a recheck had not been submitted.”

    Rule 22.1-289.036-A.

  • All caregivers shall have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care.

    “The CPR certification for Caregiver #1 and #2 had been expired for 3 days. As of the date of the inspection, neither caregiver had scheduled a recertification class.”

    Rule 8VAC20-790-250-D-1.

  • All caregivers shall have current certification in first aid appropriate to the ages of children in care.

    “The first aid certification for Caregiver #1 and #2 had been expired for 3 days. As of the date of the inspection, neither caregiver had scheduled a recertification class”

    Rule 8VAC20-790-250-D-2.

  • Areas and furnishing of the home, inside and outside, shall be maintained in a safe and operable condition.

    “The outdoor slide is missing the bolts connecting it to the swing set making it unsturdy. The mulch underneath the outdoor swing has thinned, exposing the tarp underneath which poses a tripping hazard.”

    Rule 8VAC20-800-240-A.

  • REPEAT VIOLATION AND SYSTEMIC DEFICIENCY A childs record shall contain the following: name, address, and telephone number of each custodial parents place of employment; name, address, and telephone number of 2 designated persons to contact in case of emergency if the parent cannot be reached; name and policy number of the childs medical insurance; and authorization for emergency medical care.

    The inspectors’ words, 95 words

    “The record for Child #1, enrolled for 3 months, did not contain a phone number for each parents place of employment, an address for the first emergency contact, a phone number for the second emergency contact, the policy number of their medical insurance, or authorization for emergency medical care. The record for Child #2, enrolled for 19 months, did not contain the policy number of the childs medical insurance. The record for Child #3, enrolled for almost 15 months, did not contain employment information for each parent or the policy number of their medical insurance.”

    Rule 8VAC20-800-60-B.

  • REPEAT VIOLATION AND SYSTEMIC DEFICIENCY Before the child’s first day of attendance, parents shall be provided required information in writing.

    “The record for Child #1, enrolled for 3 months, and Child #2, enrolled for 19 months, did not contain the policies for termination of care, a general daily schedule, check in and out procedures, or a schedule of fees and payment plans. The record for Child #3, enrolled for almost 15 months, did not contain a general daily schedule. The record for Child #1, #2, and #3 did not contain the provisions of the providers emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

Feb 10, 2026: subsidy health and safety inspection5 deficiencies
  • REPEAT VIOLATION Caregivers who work directly with children shall, in addition to preservice and orientation training, annually attend at least 16 hours of training, to include the departments health and safety update course.

    “Caregiver #1 and #2 did not have documentation of completing the departments health and safety update course for 2023, 2024, or 2025.”

    Rule 8VAC20-790-250-F.

  • REPEAT VIOLATION A childs record shall contain the following information: name, address, and telephone number of each custodial parents place of employment; name and policy number of the childs medical insurance.

    “The record for Child #1, enrolled for 8 months, did not contain employment information for 1 parent or the policy number of their medical insurance. The record for Child #2, enrolled for more than 12 months, did not contain the policy number of their medical insurance.”

    Rule 8VAC20-800-60-B.

  • SYSTEMIC DEFICIENCY Before the child’s first day of attendance, parents shall be provided required information in writing.

    “The parents of Child #1, enrolled for 8 months, and Child #2, enrolled for more than12 months, signed an incomplete Child Information form that did not specify the following: schedule of fees and payment plans, hours and days of operation, holiday closures, discipline policies, provision of food, general daily schedule, policies for termination of care, and the name and schedule of the assistant/subsitute provider, The record for Child #1 and Child #2 did not contain the provisions of the family day homes emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

  • Annually, the provider shall review with the parent the emergency contact information to ensure the information is correct, and obtain the parents signed acknowledgment of the review.

    “The record for Child #2, enrolled for more than 12 months, did not contain documentation of an annual review.”

    Rule 8VAC20-800-780-B.

  • The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care, during all shifts that children are in care.

    “An emergency evacuation drill was not practiced in November or December of 2025.”

    Rule 8VAC20-800-830-A.

Aug 12, 2025: subsidy health and safety inspection1 deficiency
  • Caregivers who work directly with children shall, in addition to preservice and orientation training, annually attend at least 16 hours of training, to include the departments health and safety updated course.

    “Caregiver #1 and #2 did not have documenttion of completing the departments health and safety updated course for 2023 and 2024.”

    Rule 8VAC20-790-250-F.

Aug 12, 2025: inspection4 deficiencies
  • The provider must obtain the results of a central registry search ( CPS ) for each household member within 30 days of the first day of residence.

    “Household member #1, a resident for approximately 4 months, did not have results of a central registry search.”

    Rule 22.1-289.036-B-3.

  • A childs record shall contain the following information: name, address, and telephone number of each custodial parents place of employment; name and policy number of the childs medical insurance.

    “The record for Child #1, enrolled for more than 2 months, did not contain employment information for 1 parent or the policy number of their medical insurance. The record for Child #2, enrolled for 7 months, did not contain the policy number of their medical insurance.”

    Rule 8VAC20-800-60-B.

  • REPEAT VIOLATION Before the child’s first day of attendance, parents shall be provided required information in writing.

    “The parents of Child #1, enrolled for more than 2 months, and Child #2, enrolled for 7 months, signed the Child Information form; however, it was not completed by the provider and did not provide the following: schedule of fees and payment plans, hours and days of operation, holiday closures, discipline policies, provision of food, general daily schedule, policies for termination of care, name and schedule of assistant/subsitute provider, and provisions of the family day homes emergency preparedness and response plan.”

    Rule 8VAC20-800-70-A.

  • Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of the Code of Virginia and State Baord of Health.

    “Child #1 was in attendance for 7 days before immunizations were obtained.”

    Rule 8VAC20-800-90-A.

Mar 19, 2025: inspection1 deficiency
  • Before the child’s first day of attendance, parents shall be provided required information in writing.

    “The record for Child #1, enrolled for two months, did not contain documentation that parents were provided the policy for the administration of medication.”

    Rule 8VAC20-800-70-A.

Aug 8, 2024: inspection6 deficiencies
  • Based on record review and interview, a person over the age of 18 years living in the home of the licensed family day home provider did not have a central registry check.

    “Evidence: Household members #1 and #2 did not have documentation of a central registry check on file.”

    Rule 8VAC20-770-40-D-4.

  • Based on record review and interview, a current certification in cardiopulmonary resuscitation (CPR) was not issued within the past two years.

    “Evidence: Caregiver #1 received CPR certification in April 2022, which expired in April 2024. A new certification was not obtained.”

    Rule 8VAC20-800-140-B-3.

  • Based on record review, the provider did not obtain for each adult household member a current report of tuberculosis screening.

    “Evidence: Household member #1 did not have a current report of a tuberculosis screening.”

    Rule 8VAC20-800-180-A.

  • Based on observation, outside furnishings of the family day home were not maintained in a safe and operable condition.

    “Evidence: Two sections of the outdoor tunnel slide are loose or broken, making the slide unsafe. 1. There is an unbolted section near the top of the slide. 2. The bottom section of the slide near the landing is broken which could entangle or snag clothing or skin.”

    Rule 8VAC20-800-240-A.

  • Based on record review and interview, the provider did not maintain an up-to-date record at the family day home for each enrolled child.

    “Evidence: 1) Child #2 and #3 did not have complete employment information for each custodial parent. 2) Child #3 did not have a second emergency contact listed.”

    Rule 8VAC20-800-60-B.

  • Based on record review and interview, the provider did not obtain the name and location of previous day care programs and schools the child has attended within seven business days of the child’s first day of attendance at the family day home.

    “Evidence: Child # 3 with an enrollment date of 8/21/2023 did not have documentation of previous day care programs and schools attended.”

    Rule 8VAC20-800-80-A.

Mar 15, 2024: inspection1 deficiency
  • Based on review of children’s records, a second designated person to contact in case of an emergency if the parent cannot be reached was not found in children’s records.

    “Evidence: There was no second emergency contact for child #1.”

    Rule 8VAC20-800-60-B.

Sep 18, 2023: inspection2 deficiencies
  • Based on review of household residents information, the provider did not obtain updated criminal history checks for themselves and household members.

    “Evidence: Criminal history records checks were expired for the provider and household member #3 and household member #5.”

    Rule 22.1-289.036-B-2.

  • Based on review of children’s records, the provider did not obtain documentation that the child had been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations before the child attended the family day home.

    “Evidence: Immunization records were not available to review for Child #1.”

    Rule 8VAC20-800-90-A.

Jul 22, 2022: inspection2 deficiencies
  • 8VAC20-770-40-D-1-b

    “Based on interview and confirmed with file review, the provider did not obtain a updated central registry finding for their assistant staff every five years. Evidence: 1. Staff#1 had a central registry finding dated 9/13/2016.”

    Rule 8VAC20-770-40-D-1-b.

  • 8VAC20-770-40-D-4-a

    “Based on file review and confirmed with interview with provider, the provider did not obtain a updated sworn statement for 2 household members every five years. Evidence: 1. Household member #1 and #2 had signed sworn statements that did not include the question, “Have you lived outside of Virginia in the past five years?””

    Rule 8VAC20-770-40-D-4-a.

Dec 22, 2021: inspection6 deficiencies
  • 22.1-289.058

    “Based on interview, the provider did not have a carbon monoxide detector and serves preschool-age children. Evidence: 1. The provider stated she did not have a carbon monoxide detector.”

    Rule 22.1-289.058.

  • 8VAC20-770-40-D-1-c

    “Based on interview, the provider did not obtain a updated central registry finding for one household member every five years. Evidence: 1. Household member #1 had a central registry finding dated 9/13/2016.”

    Rule 8VAC20-770-40-D-1-c.

  • 8VAC20-800-180-A

    “Based on interview, the provider did not obtain updated tuberculosis (TB) tests or screenings for each household member every two years. Evidence: 1. The provider stated Household #2 had not received an updated TB test or screening. Last date of test or screening was on 8/17/2018.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-760-A-1

    “Based on observation, the provider’s first aid kit did not contain the minimum requirements. Evidence: 1. The first aid kit was missing the antiseptic cleaner and tweezers.”

    Rule 8VAC20-800-760-A-1.

  • 8VAC20-800-770

    “Based on interview, the provider did not have a working battery-operated flashlight and did not have a working portable battery-operated weather band radio, and extra batteries. Evidence: 1. The provider stated she sent household member #1 to pick up batteries for the radio and flashlight.”

    Rule 8VAC20-800-770.

  • 8VAC20-820-120-E-2

    “Based on observation and interview, the provider did not post the most recent inspection findings from 7/26/2021. Evidence: 1. The provider stated she did not have the inspection findings from 7/26/2021 on the parent bulletin board.”

    Rule 8VAC20-820-120-E-2.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Aug 11, 2026Subsidy health and safety inspection6 violations cited
Feb 10, 2026Subsidy health and safety inspection5 violations cited
Aug 12, 2025Subsidy health and safety inspection1 violation cited
Aug 12, 2025Inspection4 violations cited
Mar 19, 2025Subsidy health and safety inspectionNo violations cited
Mar 19, 2025Inspection1 violation cited
Aug 8, 2024Subsidy health and safety inspectionNo violations cited
Aug 8, 2024Inspection6 violations cited
Mar 15, 2024Subsidy health and safety inspectionNo violations cited
Mar 15, 2024Inspection1 violation cited
Sep 18, 2023Subsidy health and safety inspectionNo violations cited
Sep 18, 2023Inspection2 violations cited
Jan 12, 2023Subsidy health and safety inspectionNo violations cited
Jan 12, 2023InspectionNo violations cited
Jul 22, 2022Subsidy health and safety inspectionNo violations cited
Jul 22, 2022Inspection2 violations cited
Dec 22, 2021Subsidy health and safety inspectionNo violations cited
Dec 22, 2021Inspection6 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Sep 1, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 7 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 1353 child care providers in Fairfax County, the middle value for violations cited in the last three years was 7; this one had 24.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 1,353 in Fairfax County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Berta Reyes This child care provider24
Pleasant Valley Preschool7
Chantilly Academy13
SACC at Poplar Tree4
Mai-Huong Nguyen6
KinderCare Learning Center 3010295
Montessori School of Fairfax LLC56
The Goddard School19
ImagiNation Learning Center of Chantilly23
Teresa Ibanez5
Giovanna Valdez10
Lisa Hoang5
Naseem Bhatti3

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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