Pyrex pots and pans, not metal

479 reports to CPSC, the latest made May 19, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

479reports to CPSC
May 19, 2026the latest report was made
May 11, 2011the earliest
454with the company’s comments

Brand: Pyrex
Makers: World Kitchen, LLC and Instant Brands Inc.Makers, importers or sellers, as the reports name them
Product: Pots and pans, not metalNot electricCPSC’s product type: Nonmetal Cookware (Nonelectric) (code 461), in Kitchen: Cookware & Tableware

Other ways the reports write the brand (20)

“Pryex”, “PYREX®”, “Pirex”, “Pyrex ( in all small letters)”, “Pyrex - 4 quart size dish”, “Pyrex - glass”, “Pyrex 2-Quart Glass Bakeware Dish”, “Pyrex Bakeware”, “Pyrex Easy Grab Baking Dish”, “Pyrex Easy Grab Set”, “Pyrex Easy-Grab”, “Pyrex Glass Bakeware Pie Plate”, “Pyrex Glass Casserole”, “Pyrex Portable Easy Grab”, “Pyrex Storage Plus”, “Pyrex and Corning”, “Pyrex storage”, “purex”, “pyrex basics” and “pyrex glass cake pan”

By month

6 reports from June 2025 to May 2026; the most in January 2026, 2. 473 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2026	1
April 2026	1
January 2026	2
November 2025	1
June 2025	1
May 2025	2
March 2025	1
February 2025	1
January 2025	3
December 2024	2
November 2024	5
September 2024	1
May 2024	1
February 2024	1
November 2023	1
September 2023	1
July 2023	2
May 2023	2
March 2023	1
February 2023	1
January 2023	2
December 2022	1
November 2022	1
October 2022	1
September 2022	1
May 2022	2
March 2022	1
February 2022	2
December 2021	1
November 2021	4
October 2021	1
May 2021	2
April 2021	1
March 2021	3
February 2021	3
December 2020	3
November 2020	1
August 2020	2
July 2020	1
June 2020	1
May 2020	1
April 2020	2
March 2020	2
February 2020	2
January 2020	1
December 2019	3
November 2019	4
October 2019	1
September 2019	1
August 2019	1
May 2019	1
April 2019	1
March 2019	3
February 2019	4
December 2018	1
November 2018	3
October 2018	1
May 2018	1
April 2018	2
January 2018	3
December 2017	4
November 2017	3
October 2017	2
September 2017	1
August 2017	2
July 2017	3
June 2017	1
May 2017	3
April 2017	2
March 2017	3
February 2017	2
January 2017	4
December 2016	3
November 2016	1
October 2016	4
September 2016	1
August 2016	2
July 2016	1
June 2016	3
May 2016	3
April 2016	3
March 2016	2
February 2016	2
January 2016	8
December 2015	5
November 2015	8
October 2015	3
September 2015	2
August 2015	1
July 2015	1
June 2015	4
May 2015	4
April 2015	3
March 2015	5
February 2015	1
January 2015	11
December 2014	5
November 2014	4
October 2014	1
September 2014	5
August 2014	3
July 2014	3
June 2014	2
May 2014	1
April 2014	9
March 2014	2
February 2014	1
January 2014	4
December 2013	7
November 2013	2
October 2013	4
September 2013	7
August 2013	4
July 2013	3
June 2013	1
May 2013	2
April 2013	5
March 2013	5
February 2013	2
January 2013	16
December 2012	46
November 2012	7
October 2012	4
September 2012	8
August 2012	1
July 2012	4
June 2012	6
May 2012	5
April 2012	7
March 2012	4
February 2012	8
January 2012	10
December 2011	8
November 2011	11
October 2011	16
September 2011	13
August 2011	2
July 2011	1
June 2011	4
May 2011	2

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Emergency room 10 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
First aid 41 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 50 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 10 CPSC: Injury, Level of care not known
No one hurt 346 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury
Not said 15 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

No one hurt
Made Mar 15, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

The product, in the report: Pyrex “easy grab” 8 inch square baking dish, part of this Pyrex Easy Grab 8pc Set set: http://www.target.com/p/Pyrex-Easy-Grab-8pc-Set/-/A-13198883 model number is 1093839

A glass Pyrex baking dish exploded in the oven. The dish was recently purchased and used only a few times. It had not been dropped and had no visible cracks. No safety warnings were violated: I put a chicken dish with liquid into a pre-heated 350 degree oven for less than an hour, and it exploded while still in the oven.
The resulting mess was hundreds of glass shards, chunks, and glass dust. I was seconds away from taking it out and could easily have been injured. I feel fortunate that this happened while still in the oven, but someone else might not be as lucky. I’ve since heard from several other people who’ve had the same experience but didn’t report it, so suspect the product is more dangerous than recorded reports would indicate.

Model
Pyrex “easy grab” 8” square baking dish, #1093839
Bought from
Target
Bought
Nov 14, 2011, about then
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120314-AA2DD-2147469296. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 15, 2012, sent to the company Mar 23, 2012, published by CPSC Apr 13, 2012

The product, in the report: Pyrex glass cooking dish.

Hi,
I wanted to report an incident that occurred recently in which a Pyrex cooking dish exploded in my face. The incident was very scary and could be likened to a glass grenade exploding in my kitchen. The sound was tremendous and the glass shard were sent flying in all directions. Luckily the majority was aimed away from me and therefore I only received minor cuts.
I placed the dish on my stove top but DID NOT turn on the stovetop. I was simply preheating the oven to 425 to cook with the dish and placed the dish above the stove while it waited to come to temperature. Within a few minutes the dish exploded. The glass was very hot and I can only conclude that the heat from the oven below eventually blew up the dish.
However, the temperature change was not sudden, the oven had been preheating for at least 6-7 minutes before the explosion occurred. Secondly, I can only assume that the stovetop itself did not even reach the 425 temperature the inside of the oven was set for. In fact I could still touch the top of the stove with my hand for short periods of time without any burns. I would imagine it was no hotter than 350 on the stovetop, and yet the glass still exploded.
This situation is very dangerous as I did not violate any warnings at a basic level. It was on a stove top that was heating up from second degree heat, but from my view, it was simply waiting on a cool stove while the oven preheated. This situation could be very common for cooking.
I understand consumer reports has already done investigations and confirmed that imperfections in the glass and the type of glass used (in contrast to previous glass types) has led to a far more susceptible dish to explosion.
Before any more citizens blind or kill themselves, I suggest a serious inquiry is made and action is taken to return to the old types of glass or increase quality in manufacturing so that glass defects cannot don’t let this happen.
Thank you,
[REDACTED]

Where
Tampa, Florida: Home/Apartment/Condominium
Who was involved
Age 22, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product indentity and evaluate the breakage. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120315-CF32C-2147469247. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 6, 2012, sent to the company Apr 25, 2012, published by CPSC May 16, 2012

The product, in the report: Pyrex Dish (13x 9)

The consumer stated that she had just removed the Pyrex pan from the oven when it exploded. She had baked in it for 20 minutes at 350 degrees in a preheated oven. When placed on the counter top, it exploded into several pieces.
The consumer received injury which was inflected by a piece of chard glass that projected through her leather shoe into her 4th left toe. She went to the Mount Graham Emergency center where she received 7 stitches. She was treated and sent home for followup.
The consumer is concerned that this dish is a safety hazard and should be investigated.

Model
Pyrex Dish (13x 9)
UPC
unknown
Serial number
unknown
Bought from
unknown
Where
Thatcher, Arizona: Home/Apartment/Condominium
Who was involved
Age 69, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/17/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20120306-D74FC-1235802. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 2, 2012, sent to the company Mar 12, 2012, published by CPSC Apr 2, 2012

The product, in the report: 13 by 9 Pyrex glass bakeware dish

I was making pork chops using my Pyrex glass bake ware.The oven was set to 350 F and i had been cooking them for a little over an hour. I went to take them out and set them on my stove and the dishware exploded. thankful no one was hurt.

Model
13 by 9 Pyrex glass bakeware dish
Where
calmar, Iowa: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/23/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120302-DA94A-2147469644. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 29, 2012, sent to the company Mar 30, 2012, published by CPSC Apr 20, 2012

The product, in the report: 9x13 glass baking dish

The consumer baked two meatloaf’s in the glass baking dish at 350 degrees. Within a half hour the glass baking dish shattered.
The consumer indicated that the glass exploded into a million pieces. The consumer indicated that some of the ingredients that she used to make the meal were cold/room temperature.
The food was placed into a electric range.
The firm was contacted on 2/29/2012 and the consumer was offered to have the product replaced. The consumer declined in having the baking dish replaced. She was then offered another product manufactured by the firm.
She was advised that she should not cook meats & vegetables without placing liquid into the bottom of the pan.
The glass baking dish was discarded of.
The old Pyrex dishes did not behave this way. The mfr has changed the product, and the unsuspecting public is endangered by what is now an inferior product.

Bought from
Target, Maryland
Bought
Dec 1, 2011
Where
Owings Mills, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120229-0FD41-1234624. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2012, sent to the company Mar 29, 2012, published by CPSC Apr 12, 2012

The product, in the report: Pyrex Glass Baking Dish 3X7 in a 3 piece set

The consumer wanted to report that her small 3X7 sized, clear, Pyrex glass baking pan exploded in her microwave. The dish was placed in the microwave for about a minute. The consumer’s husband stated that he could hear sounds of cracking before the entire minute. After the minute, the remaining portions cracked in several pieces inside of the microwave.
The consumer’s husband stated that he had the dish in the oven to “heat up” beef stew. Luckily, no one was injured .The consumer has yet to call the retailer or the firm. The consumer kept the parts of the pan in case he needs further analysis. The consumer and her husband found multiple reports on similar incidents happening. The consumer sustained no further property damage.
The consumer felt it was imperative to report this issue to the CPSC. The consumer stated that the dish came in a package of three glass dishes. The product has no signs of damage prior to the incident. The packaging of the product indicated that it was safe for the microwave.

Model
Glass Baking Dish 3X7 in a 3 piece set/721-PC
Bought from
Target, Maryland
Bought
Jan 15, 2012
Where
Dickerson, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120228-44A06-1234165. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 24, 2012, sent to the company Mar 2, 2012, published by CPSC Mar 23, 2012

The product, in the report: Pyrex clear glass dish - medium sized, smooth glass, comes with blue or red lids.

I removed a Pyrex round glass dish from the fridge and put it in the microwave to warm leftovers. The timer was set at 1:30. After about a minute, the dish exploded in the microwave, breaking into lots of little and big pieces.

Bought from
Gift
Bought
Dec 1, 2010, about then
Where
Frederick, Maryland: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/16/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120224-C3B3F-2147469856. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 22, 2012, sent to the company Feb 29, 2012, published by CPSC Mar 14, 2012

The product, in the report: 11 x 13 Pyrex cooking dish

I was baking steaks in an 11 x 13 Pyrex dish at a temperature of 425. as soon as I removed the dish and set it on my dry stove top, the dish exploded. Glass flew all over the kitchen but fortunately I was not hit. I have heard that this will happen if the stove top is wet or cold, but it was neither.

Model
11 x 13 cooking dish
Bought from
walmart
Where
Tuscaloosa, Alabama: Home/Apartment/Condominium
Who was involved
Age 38, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/8/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120221-4DF6D-2147469938. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 7, 2012, sent to the company Feb 14, 2012, published by CPSC Mar 7, 2012

The product, in the report: Pyrex 8x12 baking dish

I was thrilled to get a new set of Pyrex bakeware for Christmas 2011. This morning, February 5, 2012, I used a piece of it for the first time. I prepared a sopapilla cheesecake and placed it in the oven to bake @ 350 degrees. It had only been in the oven for approximately 10 minutes when I heard a horrible explosion. My husband jumped out of his chair and said “What was that?!!” I told him that it was apparently the Pyrex that had shattered in the oven. I opened the oven door to see broken glass and my dessert dripping everywhere. The glass continued to pop and crack for at least 15 minutes after I left the oven door slightly ajar. I will not use my new Pyrex ware again. I have old Pyrex that I have used for over 30 years with no problem. I will definitely tell everyone that I know NOT to buy any of the new products. I can not imagine what the outcome would be if the oven door had been open when the explosion happened. This is one of the most dangerous products I have ever encountered in my 30 plus years of cooking.

Bought from
Belk’s department store
Bought
Dec 15, 2011
Where
Ponder, Texas: Home/Apartment/Condominium
Who was involved
Age 58, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120207-C0F2A-2147470495. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 6, 2012, sent to the company Mar 21, 2012, published by CPSC Apr 6, 2012

The product, in the report: Glass baking dish 11x13

The consumer stated that she had placed the pyrex dish in the oven with contents to bake at a temperature of 350 degree, however, approximately 5-10 mins later she heard an explosion and discovered that the glass dish had exploded, shattering glass peices inside the oven.
The consumer cancelled the operation of the oven to prevent further damages.
2/6/12 The manufacturer was contacted and she was advised that the pyrex dish would be replaced but she was concerned that replacing it with a similar one could cause another incident.
The consumer feels that this pyrex dish is a safety hazard and should be reported.

Model
P1094040
UPC
71160055834
Serial number
unknown
Bought from
Bed, bath & beyond, Michigan
Bought
Jan 29, 2012, about then
Where
Plymouth, Michigan: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/17/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. Please insert your general comment related to this Report. Do not include contact information (name, address, phone, or email) provided on a Report in your comment.

CPSC report 20120206-1FD0D-1228912. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 6, 2012, sent to the company Feb 14, 2012, published by CPSC Mar 7, 2012

The product, in the report: Pyrex Casserole dish. Approx 9 x 13 size. Clear glass

My Pyrex dish exploded in the oven. I have had this casserole dish for 10 years and have used it many times. I was making bar cookies. I melted butter in another container in the microwave. I poured it in the pyrex casserole dish. I sprinkled graham cracker crumbs on top of the butter. Then I layered chocolate chips, coconut and pecans over that. I poured sweetened condensed milk over that. Everything in the dish was room temperatore except the butter. The butter had cooled about 5 minutes before I put it in the oven. The oven was pre-heated to 325 degrees when I put the dish in the oven. It was there about 10 minutes and it broke in hundreds of pieces. I turned off the oven and waited for it to cool. I cut my finger getting the glass and goo out of the oven. It wasn’t serious enough to require stitches. I have 3 more Pyrex casserole dishes that I am afraid to use.
Pyrex has a disclaimer on the internet that it’s products are safe and it is only a rumor that the dishes break. This is what they tell you to do: 1.Always place hot bakeware on a dry, cloth potholder or towel. ?Never place hot bakeware on top of the stove, on a metal trivet, on a damp towel, in the sink or directly on a counter. 2.Never put bakeware directly on a heat source such as on a stove top, on a grill, under a broiler or in a toaster oven. 3.Always allow the oven to fully preheat before placing bakeware in the oven. 4.Always cover the bottom of the dish with liquid before cooking meat or vegetables.
I am very concerned that people will continue to use this product. It is not safe.

Bought from
Probably Walmart
Bought
Feb 1, 2002, about then
Where
Pelham, Alabama: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/28/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120206-FAB66-2147470525. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 5, 2012, sent to the company Feb 13, 2012, published by CPSC Mar 6, 2012

The product, in the report: 13x9 Pyrex glass baking dish. The dish was a transparent blue color.

I placed a 13x9 Pyrex glass baking dish filled with eggplant Parmesan into an oven pre-heated to 400 degrees. The pan was placed on a baking rack that was about midway from the bottom to the top of the oven. The dish was placed about 5 inches from the side of the oven. The dish was about 4 years old, had never been dropped or damaged in any way and had no apparent flaws of any kind. About 5 minutes after placing the dish in the oven we heard a loud “crashing” sound. We looked in the oven and saw that the dish had exploded. One side of the dish had fallen completely off, the remainder of the dish was shattered and pieces of glass littered the bottom of the oven. I had baked in this dish for 4 years with no problems until this incident. We were extremely fortunate that the dish exploded while in the oven, thus preventing the possibility of personal injury due to flying glass shards. No one was injured in this incident.

Bought from
Walmart
Bought
Jan 2, 2008, about then
Where
Colville, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120205-2483D-2147470565. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 21, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 20, 2012

The product, in the report: Pyrex Bowl, 18”, clear glass.

Pyrex brand bowl was on shelf 1 foot above kitchen counter when it fell onto counter. The bowl broke into hundreds of pieces. The major issue was not the fact that it broke, but rather the explosive nature of the shards and the fact that they were very dangerous.
Specifically, Pyrex is supposed to be (1) break-resistant and (2) safe if it breaks. This product was neither. Most concerning, for someone with two little kids in the house (ages 3 months and 2.5 years), is that when the product broke it did so in an extremely dangerous manner not befitting a kitchen product.

Bought from
Macy’s
Bought
Aug 11, 2007, about then
Where
San Jose, California: Home/Apartment/Condominium
Who was involved
Age 27, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/3/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.

CPSC report 20120121-BD0E3-2147471099. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 18, 2012, sent to the company Feb 10, 2012, published by CPSC Feb 24, 2012

The product, in the report: Glass dish round and square

On 07/22/2011, the glass baking dish had been in the oven for approx. 20 to 25 minutes. The consumer was baking a cake in the dish and the oven was set to 325 degrees on convection bake.
The consumer said that when the cake was done she took the glass dish out of the oven. The consumer said that she was holding the dish over the sink when the glass dish shattered into thousands of pieces. There were no injuries.
Second incident on 12/26/2011, the consumer was baking a lasagna dish. The consumer said that she placed the left-over lasagna glass dish in her refrigerator. The next morning, the consumer removed the dish from the refrigerator. When the consumer was about to throw the left-over lasagna in the garbage, the dish suddenly split in two halves. The consumer received two deep lacerations in both her left and right hands. The consumer was taken to the hospital and she received 3 stitches in her left thumb and 4 stitches in her right middle finger. The consumer was released the same day. They also prescribed an antibiotic ointment for her injuries.

Model
Glass baking dish
Bought from
did not remember, Connecticut
Bought
Jun 28, 2011, about then
Where
W Haven, Connecticut: Unspecified
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/28/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow-up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436 or e-mail us using the “contact us” link on our website—www.pyrexware.com. The Safety & Usage instructions for our products and other important information, including “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com.

CPSC report 20120118-19DD8-1225360. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2012, sent to the company Jan 24, 2012, published by CPSC Feb 14, 2012

The product, in the report: Pyrex clear glass baking dish with easy grab handles. Size 9 x 13

My brand new Pyrex 9 x 13 glass baking dish exploded in my oven yesterday. I was baking a potato casserole at 350 for 40 minutes. Within 10 minutes of it being done, I heard sounds coming from the oven and opened it to see thousands of shards of glass everywhere. If I had had it in my hands, it would have been disasterous.

Model
pyrex size 9 x 13 with easy grab handles
Bought from
K-Mart
Bought
Dec 13, 2011
Where
Freeman, Missouri: Home/Apartment/Condominium
Who was involved
Age 61, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/3/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120116-FFB2A-2147471292. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2012, sent to the company Jan 24, 2012, published by CPSC Feb 14, 2012

The product, in the report: Pyrex 2 Quart Easy Grab Baking Dish

I received a set of Pyrex Easy Grab Glass bakeware for Christmas. I have some other nice cookware and did not want to ruin it so I made sure to read all of the safety information before using it so I was aware not to do anything that would result in a change rapid change of temperature. I prepared 2 pieces of fully defrosted chicken and preheated my oven to 375F. I gave the oven more than enough time to heat up (it also “beeped” to tell me it was heated after the usual 6 minutes it takes) before I placed my chicken (with a small amount of broth in the bottom as directed by the website) in the oven to cook. After the half hour that the recipe suggested I opened the oven door and using a meat thermometer determined that my chicken needed more time. I closed the oven door and set my timer for another 10 min. About 3 minutes later I heard a loud popping noise and discovered that my glass baking dish had exploded in my oven! Luckily I was not injured but my meal was ruined and there was a very large mess to clean up. The pan exploded into lots of very tiny pieces. I no longer feel safe using my glassware in the oven because of this.

Bought from
received as gift
Where
Bear, Unspecified: Home/Apartment/Condominium
Who was involved
Age 25, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/3/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120114-5E6B0-2147471325. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 12, 2012, sent to the company Feb 13, 2012, published by CPSC Mar 6, 2012

The product, in the report: 19 X 13 Glass Cookware

The consumer says the cookware was in the oven set at 350 degrees. The consumer says the cookware exploded in the oven. All the food had glass in it. Their were many sharp and jagged glass pieces. The consumer says the cookware was in the oven for about 35-40 minutes.

Bought
Jan 1, 2007, about then
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120112-5891B-1224728. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jan 11, 2012, sent to the company Apr 18, 2012, published by CPSC May 9, 2012

The product, in the report: Pyrex Glass Dish

Consumer stated that while the pyrex dish was removed from the oven at 350 degree temperature, it was placed on the countertop which was neither hot or cold, it immediately exploded shattering glass peices all over the countertop and the floor, which contaminated other foods that were close by which had to be discarded. The shards were also on the floor and some of his relatives got stuck in their feet. No medical attention was needed.
Consumer stated that the glass dish shattered about 7 ft across the floor, so that there were peices in numerous places.
11/2011 Consumer spouse contacted the retailer and reported the incident.
Consumer had not contacted the manufacturer as yet.
Consumer is concerned that this glass dish is a safety hazad and should be taken off the market.

Model
unknown
UPC
unknown
Serial number
unknown
Bought from
Target, California
Bought
Nov 18, 2011, about then
Where
Oakland, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/19/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product indentity and evaluate the breakage. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120111-A02C7-1224527. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 10, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

The product, in the report: 8 x 11 glass baking dish

While baking a cake in the oven at 350 degrees for 40 minutes she heard an explosion in the oven. She powered the oven in the off position and looked through the glass of the oven and noticed that the glass baking dish had exploded.
The ingredients that were placed inside of the baking dish were mostly at room temperature and it was her first time using this dish.
On 12/26/2011 While cleaning up the glass pieces she noticed that the inner piece of glass shattered into a million little pieces while the sides shattered into large pieces.
She discarded of the baking dish and does not plan on contacting the firm.

Model
7210
Bought from
Walmart
Bought
Oct 1, 2011
Where
Ocala, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/3/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120110-D796B-1224338. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 9, 2012, sent to the company Feb 9, 2012, published by CPSC Mar 2, 2012

The product, in the report: 11 X 13 Baking Dish

The consumer says he pre heated the oven at 350 degrees. He says his pork roast was in the oven and after 15-20 minutes he heard an explosion. The consumer says he is a consumer reports subscriber and is aware of the issue going on with this brand and followed all the proper steps.

Model
11 X 13 Baking Dish
Bought from
Meijer
Bought
Jan 15, 2010, about then
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120109-202B5-1224133. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 7, 2012, sent to the company Jan 13, 2012, published by CPSC Feb 6, 2012

The product, in the report: pyrex glass baking ware

Prepared a roast of beef, placed in glass baking ware and put it in the oven. When I opened the oven door to check on the roast, about half hour later, I found the glass pan had shattered and broken pieces of glass were all over the oven floor and racks!!!

Where
belast, Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/3/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120107-AF432-2147471553. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 3, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 9, 2012

The product, in the report: prex glass dish 9x12

Christmas Eve, 2011. Glass dish 9x12 pyrex brand exploded in front of us at the dinner table. Cooked lasagna, let it cool on side of oven then transferred to table. Within minutes, popping sound, then hundreds of glass pieces on table, on floor, tiny pieces, big pieces. Total mess. No one touched dinner, some thought they could eat from the middle. but when we picked it up, the glass went up from the bottom of the dish into the meal . Feel very strongly a consumer report should be put out about this product.

Model
9x12
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/23/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20120103-530AA-2147471712. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 28, 2011, sent to the company Jan 6, 2012, published by CPSC Jan 30, 2012

The product, in the report: Pyrex clear glass rectangle baking dish

I was baking a pork roast in a Pyrex clear glass baking dish last night.(12/27/11) The oven was set at 350 degrees. I opened my oven and attempted to baste my roast with a baster and using the juices in the dish, as I did so, the dish shattered sending shards of glass all over myself and my kitchen. My 1.5 year old son suffered a few small cuts on his feet and myself one cut near my eye. I have used this dish many many times and never before has this happened. The dish was used correctly and I did nothing wrong or against manufacturs directions.

Bought from
Target
Bought
Aug 1, 2008
Where
Peterborough, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/12/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20111228-01F3D-2147471942. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 27, 2011, sent to the company Jan 5, 2012, published by CPSC Jan 20, 2012

The product, in the report: Clear glass 9x13 Pyrex bake ware

I was cooking Christmas dinner last night. I had a sweet potato casserole in the oven in a 9x13 glass Pyrex dish. I pulled the dish from the oven and placed it on the counter top to cool, and as soon as I sat it down, the dish exploded. Glass and hot food flew everywhere. Pieces landed on me, my sister in law, and her infant daughter that was walking through the kitchen. The glass and food landed in several of our other dishes, and pieces of glass stuck in the wall and in the tile on the floor. We had to trash most of our dinner, and spent about an hour making sure everything was cleaned up. This is an extremely unsafe product that needs to have something done. The flying glass could have badly injured my niece. I will never buy another piece of Pyrex glassware as long as I cook.

Model
Clear glass 9x13 bakeware
Bought from
Unsure this was a present
Where
Bloomington Springs, Tennessee: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/12/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111227-A33C3-2147471992. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 27, 2011, sent to the company Mar 22, 2012, published by CPSC Apr 12, 2012

The product, in the report: Glass dish 13X9

The glass baking dish had been in the oven for approx. 40 minutes. The consumer had small turkey 9lbs in the dish and the oven was set to 325 degrees convection bake.
the consumer was sitting at the dinner table when she heard a sound like an explosion coming from the kitchen when consumer went to the kitchen and opened up the oven the glass dish had shatter in thousand pieces.
There were no injuries
The consumer believes her glass cookware poses a laceration hazard.

Bought from
Gristede, New York
Bought
Nov 24, 2011, about then
Where
New York, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables

CPSC report 20111227-F4074-1222241. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2011, sent to the company Dec 28, 2011, published by CPSC Jan 20, 2012

The product, in the report: Clear pyrex 9 x 13 baking dish, about 2 years old

I am reporting a case of shattering pyrex. This was a newer pyrex casserole dish, 9 x 13. I was baking chicken in a 400 degree oven. The pan came out of the cabinet and was at room temperature. The chicken had been out of the refrigerator for about 10 minutes before going in the oven. After just a few minutes in the oven (probably less than 10), the dish shattered into a million pieces.
I have consulted the pyrex website, and discovered there that you are apparently supposed to have the bottom of the casserole covered with some kind of liquid. Perhaps that would have made a difference; however, I have used my older pyrex (from the 1970s) to bake chicken in this way with no problems for decades. I am deeply concerned that people using the newer pyrex expect it to behave the same way as the older pyrex and they are setting themselves up for serious injuries.
The breakage happened on Dec. 17, 2011. The dish was about 2 years old, clear glass pyrex 9 x 13, no chips.

Model
Clear Glass 9 x 13 Baking Dish
Bought from
gift
Bought
Dec 25, 2009, about then
Where
Evans, Georgia: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/29/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111219-23776-2147472221. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 11, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 11, 2012

The product, in the report: Pyrex 8”x8” Soda Lime glass baking dish

Hello, I would like to start out by stating that I am now aware of the hazard of heating soda lime glass bakeware directly on the stove, and openly admit that I did, in fact, attempt to heat my glass bakeware in this manner today.
HOWEVER, I have many Pyrex baking dishes that I’ve inherited, which I have used dozens of times both in the oven and on the stovetop with no issues. Today, however, I removed a meatloaf from the oven at 350 degrees, intending to remove the meat and make a pan-gravy in a relatively new Pyrex dish. I allowed the pan to cool so I could remove the meat, and then reheated the drippings, added flour and seasoning, and then began to whisk in some broth. After a few minutes of whisking, the pan suddenly shattered all over my oven, counter, and floor. I can only attribute my not getting hot gravy or glass on myself to my being able to jump backwards while the explosion occurred in the opposite direction from me.
I visited the Pyrex website after the incident, where I saw a new safety campaign led by [REDACTED] to highlight the precautions to take while using their glassware. This is in fact rather new. The last time I researched Pyrex pieces on their website, no such campaign was being advertised, and I did not know that Pyrex started using Soda Lime Glass rather than the far-superior Borosilicate glass. I am tremendously disappointed that consumers were not informed of this switch and the new safety campaign regarding the Soda Lime Glass. As someone who watches both local and national news every single day, I am disappointed that this information was not made available by Pyrex or the CPSC, or even by Consumer Reports, who tested many types of glass bakeware. Perhaps even a shared effort to mail a postcard to “Resident” at every address in the US would have been helpful, as consumers such as myself who have been using Pyrex for years would not think to check their website to see if they have changed the type of glass they use.
I implore the CPSC to look into this issue further, encourage the manufacturers of glass bakeware to use the safer, far-superior Borosilicate glass, and actively attempt to inform ALL consumers (not just via internet) of the NEW dangers with their products now being made of Soda Lime Glass and not Borosilicate Glass. Remember that those consumers who have used Borosilicate for years, such as myself, were not aware that Soda Lime was substituted and it is more likely to shatter during the same activities where Borosilicate glass does NOT shatter.
Thank you for your time.

Where
Verona, New Jersey: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111211-F3B77-2147472456. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 6, 2011, sent to the company Dec 13, 2011, published by CPSC Jan 5, 2012

The product, in the report: 13x9 Pyrex glassware

My 13x9 Pyrex baking dish exploded. I was roasting carrots in the oven at 375 degrees. When cooking was finished, I pulled out the dish and placed it on the stove top. About 10 minutes later, I heard a loud crack sound from the living room.

Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 31, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111206-E4ECB-2147472628. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 3, 2011, sent to the company Dec 12, 2011, published by CPSC Jan 4, 2012

The product, in the report: 2 qt bakeware dish with lid. The lid had the following information on it: 13 C-624 PYREX USA 09.... (NOTE: the four dots are descending, starting at top of the line and moving to the bottom)

I purchased a smaller lidded 2 qt pyrex bakeware dish 11/29/11 at my local grocery store. I hand washed it and put it on the shelf to store. Today, I decided to make a small lasagna in it. I constructed the meal and put it in the oven to bake at 350’ for 35 minutes. When the timer went off after the 35 minutes, I slightly opened the oven door to look at the lasagna. I decided it needed another 5 minutes to bake, so I closed the oven door, reset the timer and went to the living room to sit down. Right after I sat down, there was a very loud glass-like noise that came from the kitchen - I thought maybe something had fallen out of the dish drain and had broken, but when I went into the kitchen, everything was fine. I was perplexed and for some reason decided to look in the oven. To my shock, the Pyrex dish had completely exploded - sharp chards of glass and boiling hot lasagna are everywhere!!
I had heard the claims about this happening and how the company has been discrediting the complaints or saying that some had misused the bakeware, ‘leading’ to breakage, but I reporting this to ensure that folks know the claims are true. I did absolutely nothing outside of the norm to this dish and I just purchased it this week. I am completely freaked out right now and am shocked to learn that the claims are true. Had I not chosen to leave it in the oven, it most definitely would have happened when I was handling it and I would have been seriously injured. I am really upset and very concerned that this could happen to some one else - and possibly not with the same unharmed outcome.
Please, please, please be sure these dishes are thoroughly investigated/tested, as I am very concerned about their safety. I own so much Pyrex bakeware and dishes, as I do not like to bake in metal nor store items in plastic. No more. It is all going to the recycling center as I will never trust another of their products again.
Thank you for your time and attention to this potentially dangerous bakeware.
[REDACTED]

Model
Unknown
Bought from
Weis Markets, Pennsylvania
Bought
Nov 29, 2011
Where
Catawissa, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex Bakeware, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3.Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. 4.Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111203-44C54-2147472713. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 1, 2011, sent to the company Dec 9, 2011, published by CPSC Jan 3, 2012

The product, in the report: brown glass 3 quart pyrex baking dish approx. 9 x 13

On thanksgiving day, I was cooking stuffed artichokes in one of my brown glass 3 quart pyrex baking dish. I took it out of the oven and placed it on my granite countertip. I turned back to shut the oven door and when I turned back to my artichokes the glass pyrex exploded. It scared the [REDACTED] out of me and my 85 year old mother who was standing next to me. We were very lucky not to get cut by the flying glass, but it did ruin our thanksgiving dinner. For fear of glass getting in our food we had to throw out our artichokes and 2 other dishes of food that was next to them on the counter. I own a lot of pyrex and have always used them, but I am now afraid because I do not know what caused this to happened.

Model
brown glass 3 quart baking dish approx. 9 x 13
Where
Boca Raton, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111201-F22B3-2147472788. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 28, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

The product, in the report: Pryex square 8” baking dish

I had a Pyrex baking dish EXPLODE in my oven on Thanksgiving. The food had been in the dish overnight in the refrigerator. I took it out of the refrigerator and let it set for half an hour to bring it to room temperature before placing it in the oven. Had I been opening the oven to check on food at the time of the explosion, I – or someone else in the kitchen- would have surely been seriously injured. The food was obviously ruined because we were afraid of glass shards. My husband cut himself while cleaning it up today, because there were so many tiny sharp pieces, and well as huge shards of glass. As a footnote, I am not a beginner cook- this was the 33rd Thanksgiving dinner I have prepared.

Where
NEWPORT BEACH, California: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Pryex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20111128-8F196-1217166. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 26, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 27, 2011

The product, in the report: 9”x13” Rectangular Glass Baking Dish

I was using a 9”x13” Pyrex glass baking dish to bake 8 sweet potatos. Per the manufacturers directions the oven was fully pre-heated to 325 deg. F, the bottom of the dish was fully covered with a liquid (Brown sugar sauce approximately .5” depth), and no direct flame or broiler in use. after baking for 23 minutes i heard an explosion and thick smoke began billowing out of my oven. After extinguishing a small fire inside the oven I realized that the baking dish shattered spilling oily sauce into the ovens lower shelf and into the burners causing the fire. Other than Destroying a good portion of my familys thanksgiving dinner, if nobody was nearby to hear the dish break or see the smoke this breaking dish could have burned my house down! My parents have Pyrex glass bakeware that has been in service for more than 25 years with no problems. After doing a little research I believe that the manufacturer has compromised the saftey of their product while attempting to save money in the manufacturing process.

Bought from
Target, Rhode Island
Bought
Jun 22, 2011, about then
Where
Johnston, Unspecified: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage

CPSC report 20111126-D540C-2147472984. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 27, 2011

The product, in the report: Pyrex 9 x 13 3 qt clear baking dish purchased a few months ago in 2011

It was Thanksgiving Day and I had preheated my oven to 350 to bake my dressing. I mixed my dressing and put it in my Pyrex 9 x 13 3 qt. clear baking dish. I put it in my oven, closed the oven door and took two steps to the counter, when a loud bang that rattle my stove happen. I looked through the window of the stove and the Pyrex baking dish had exploded. Shardes of glass were everywhere. I immediately turned the oven off. When the oven had cooled we took pictures of the inside of oven, broken glass everywhere. We had to clean the inside of the oven with a shop vacumn. I am not sure if there is any damage to my oven. It was a loud enough bang to make you be shaken for the rest of the day. If it had exploded on a counter top it would have caused serious injury.

Model
9 x 13 3 qt clear baking dish
Bought from
Target, North Carolina
Bought
Sep 1, 2011, about then
Where
Rocky Mount, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111125-35449-2147473028. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 22, 2011, sent to the company Nov 30, 2011, published by CPSC Dec 21, 2011

The product, in the report: Large glass pyrex baking dish, purchased as a set with 5-7 other pyrex pieces included in set

I wanted to report an incident involving pyrex glass ware that I had last night. After preheating my oven to 400 degrees, I placed the pyrex containing meatballs into the oven. Note that the glassware was room temperature, and had just been taken out of the cabinet. After 2 minutes, I heard a boom, and noticed that the pyrex had exploded into hundreds of pieces, right before I was about to open the oven to turn them over. Luckily, no one was hurt, but this could have caused severe injury, disfigurement, blindness, etc…..
I will definitely not be using glass bakeware ever again, and I feel that this should be reported to warn consumers of the risk they pose.
Sincerely,
[REDACTED]
Foxboro, Massachuesetts

Bought from
bed bath and beyond, Massachusetts
Bought
Jul 1, 2010, about then
Where
Foxboro, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111122-41D34-2147473129. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 21, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 20, 2011

The product, in the report: 2002 Pyrex Clear Glass 9” x 13” baking dish

I placed some pork ribs in a 9 x 13 Pyrex baking dish, then placed the baking dish into a preheated 450 degree oven. The Pyrex dish dates back to 2002, and it had no chips, dings, or large scratches that would have caused me to be concerned about the safety of the dish. Fifteen minutes into the baking of the ribs, I heard a loud explosion come from my kitchen. I looked in the oven and discovered the Pyrex dish had burst into hundreds of glass shards. I was lucky that this happened while the dish was in the oven, because those shards combined with the force of that explosion could have caused me serious injuries otherwise. I have read that Consumers Union expressed concerns about these products. Why has nothing been addressed with Pyrex and other makers of such products? Shower doors, car windows, and other glass products are required to be made so that they do not present a threat of serious injury; why are potentially explosive glass baking dishes being ignored?

Bought from
Target
Bought
Jun 1, 2002, about then
Where
Rancho Santa Margarita, California: Home/Apartment/Condominium
Who was involved
Age 39, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111121-F2E43-2147473164. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 13, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

The product, in the report: Nine (9) inch Pyrex “glass” pie-plate

We were shopping today (11/13/11) in a major grocery chain in central Texas (the incident has been reported to them at the time and followed up by a telephone call to management, recommending they remove the product from display). My wife asked me to pick up a 9-inch Pyrex pie plate from the display counter. As I began to lift the plate from a stack of about a half-dozen plates, the one I was holding completely shattered, causing minor cuts to two fingers on my left hand, and my thumb on my right hand. I had not even removed the plate from the stack. The incident was witnessed by another shopper; and he stated that his wife was similarly injured while using a casserole dish in their kitchen - the dish merely shattered. An associate from the store immediately arrived (he must have heard the audible POP when it shattered), and provided the necessary assistance, took a report, and cleaned-up from the incident. It was fortunate that no young children were in the area, or they too could have been injured, as the shattered glass material flew out from the shelf no less than 4-feet. My wife then recalled reading in the October 2011 issue of Consumer Reports about the faulty products manufactured by [REDACTED]. When we got home, I recovered the magazine and read that [REDACTED] commented, “that most glass-product failures are caused by “consumer misuse, failure to follow the manufacturer’s instructions, and supplier mishandling.” I can assure you that I was merely trying to retrieve a plate from the display shelf when a loud POP occurred and the plate shattered in pieces. [REDACTED], later in the article, declined to comment on the (previous) complaint, citing its policy on pending litigation. I can only say that as a 75-year-old retired naval officer, I would be willing to stand before any judge and jury (or other adjudicator) and cite that the product I was trying to obtain for purchase is clearly an unsafe product, and it should be removed from the shelves of sales floors in the interest of public safety. I was not trying to pry the product from a stack, merely lifting it carefully with both hands when it shattered with a loud POP. Reading through the Consumer Reports article, it seems since Pyrex and [REDACTED] changed the materials utililzed for producing their bakeware products from borosilicate to soda lime glass (reportedly in the interest of less cost, thus more profits) they have subsequently placed profits higher on their agenda than public safety. [REDACTED]

Where
Austin, Texas: Other
Who was involved
Age 75, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information, including, “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20111113-554B8-2147473375. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 11, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 13, 2011

The product, in the report: Pyrex Dish 9inches square.

I was cooking pork loin in a new pyrex dish at 350 degrees. It was placed in the oven at room temperature. When I checked on it about 45 minutes later, the dish had exploded, and the oven was full of glass. A photo can be provided upon request. This was to be a meal prepared for company, and it was ruined. If I would have moved the dish a little earlier, it could have exploded, and caused serious injury.

Bought from
Walmart
Where
Reno, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111108-8A755-2147473508. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 10, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 13, 2011

The product, in the report: Pyrex 9x13 baking dish - Sold as part of a set of 3 dishes with red plastic lids

I was baked a vegetarian shepherd’s pie in an 9x13 Pyrex dish, and the dish exploded. The dish was less than 3 months old and had never been cracked, dropped, broken, or cleaned with abrasive products. It was purchased at Target in October 2011 as part of a set of 3 Pyrex dishes with lids. For the dish, I placed room temperature filling into the dish and put the dish into a 350 degree oven. It cooked for about 45 minutes, and I removed the pan to a wooden trivet. Shortly after I removed the pan and placed it on the trivet, it shattered. The small shards were all over our kitchen and in the food. No injuries were sustained other than glass splinters in my fingers.

Bought from
Target
Bought
Oct 12, 2011
Where
Decatur, Georgia: Home/Apartment/Condominium
Who was involved
Age 29, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20111110-8053C-2147473455. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 7, 2011, sent to the company Dec 28, 2011, published by CPSC Jan 12, 2012

The product, in the report: 9x13 glass baking ware

While baking apple crisp in the baking dish set on 45 minutes when the glass dish exploded within 40 minutes in the oven the range is electric. The apple crisp and dish were both placed in the oven while they were both at room temperature.
The glass sides exploded into little pieces while the bottom of the dish exploded in six large shards of glass. There were no injuries reported.
She estimates using the pan at least once a month. She has not contacted the firm but plans on doing so.
She would like to see the firm place a warning label on their products to prevent any injuries with it exploded.

Bought from
Walmart
Bought
Nov 7, 2006, about then
Where
Cape Elizabeth, Maine: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/29/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111107-BE988-1213641. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 2, 2011, sent to the company Nov 10, 2011, published by CPSC Dec 5, 2011

The product, in the report: Large Pyrex 15x 10x 2 clear glass baking pan.

Used large pyrex 15x 10x 2 pan. Baked 2 winter squash halves in 300 degree oven for 1 hour, poured in 1/4 c warm water while pan still on oven rack. . Pan gave off 2 separate explosions- 20 sec apart- sending sharp glass shards throughout kitchen.

Model
15x10x2 rectangular clear glass pan
Bought from
revere wear store
Bought
Nov 28, 2003, about then
Where
Cohocton, New York: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111102-8CBC7-2147473683. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 1, 2011, sent to the company Dec 21, 2011, published by CPSC Jan 13, 2012

The product, in the report: Pyrex Glass Baking Dish

Consumer wanted to report that her medium sized Pyrex glass baking pan exploded in her oven. She stated that she had the dish in the oven to heat up spinach and water at 350 degrees for about 15 minutes. The consumer did point out that the oven was on for a total of 30 minutes in a pre-heat cycle. The consumer was in kitchen and opened the oven door. The Pyrex dish exploded and glass forcefully came out of the oven and some shards embedded themselves into her vinyl floor tile. Luckily no one was injured.
The consumer was off to the side of the oven door when she opened the oven door and was out of harm’s way. The consumer did not call her insurance company about her flooring. The consumer has a typical oven with a boiler pan underneath. The consumer could hear the shards falling into her broiler. The consumer has not called the retailer.
The Pyrex dish is clear. The consumer emailed the firm today to inform them of what happened and has not gotten a response. The consumer felt it was imperative to report this issue to the CPSC. The product has no signs of damage prior to the incident. The size of the dish was just smaller than a 9X13 and was clear. At the time of the incident she did not have the dish lined with aluminum foil.

Bought from
Kroger’s, Ohio
Where
Temperance, Michigan: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/19/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. [REDACTED] We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111101-B90E1-1211731. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 31, 2011, sent to the company Nov 7, 2011, published by CPSC Nov 22, 2011

The product, in the report: Pyrex-Corning 3 quart/3 liter 13x9x2 233-R A-10 for oven and microwave (no rangetop or broiler)

Our glass Pyrex baking dish shattered for no apparent reason right after removing it from the oven. Luckily, my husband was holding the dish over the stove when it broke, so the glass shards did not land on him, but it was a potentially dangerous situation.
We’ve never had a problem with the dish in the past. We were baking Poblano Peppers in a 450 degree oven for 20 minutes, so neither the temperture or baking time was extreme.
Here are the details on the piece of bakeware: Pyrex-Corning 3 quart/3 liter 13x9x2 233-R A-10 for oven and microwave (no rangetop or broiler)

Model
Pyrex-Corning/ 233-R / A-10
Bought
May 1, 1998, about then
Where
Lake Balboa, California: Home/Apartment/Condominium
Who was involved
Age 35, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111031-A34EE-2147473766. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 27, 2011, sent to the company Nov 3, 2011, published by CPSC Nov 28, 2011

The product, in the report: 13x9 glass baking dish - Pyrex

Pyrex baking dish shattered after removing it from the oven and placing it on the stovetop. I was roasting squash, there was water in the pan, it had been baking on 425 for about 1 hour, broiler was turned on for last five minutes to glaze the top.

Model
I don’t know
UPC
I don’t know
Serial number
I don’t know
Bought from
I don’t remember
Where
Decatur, Georgia: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111027-4A1B6-2147473913. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 23, 2011

The product, in the report: 9x12 pyrex glass cookware

I placed a 9x 13 pyrex over safe dish in my over to bake augratin potatoes. Dish was not cold . The dish exploded in my oven within 15 minutes of cooking. Now....... so reluctant to buy glass dish ware. I am 57 years old and have used pyrex since I was a teenager.

Where
Albany, New York: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111024-BC8DA-2147474009. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 20, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 21, 2011

The product, in the report: Relatively new...3/4 years old Glass Pyrex Pie Dish

Upon cooking stuffed squash in a relatively new Pyrex glass pie dish, I removed it from the oven and and set it onto an unused burner.... it shattered into many pieces all over the top of the stove.

Bought from
gift
Where
Wolcott, Vermont: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111020-0B87F-2147474133. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 18, 2011, sent to the company Dec 21, 2011, published by CPSC Jan 13, 2012

The product, in the report: Pyrex dish 11x7, 5-10 years old

On Friday night, I was in my living room when I heard a loud sound of breaking glass in the kitchen. Vlhen I went to investigate, I found a few small pieces of glass just inside a cupboard door. I store Pyrex baking dishes on the shelf in this cabinet: an llx7 nested inside a 9x13 with an 8x8 sitting gently atop both of them. (They have been stored in this way for decades with no problem.) Now the 11x7 baking dish had shattered spontaneously and small pieces of glass were scattered throughout the cabinet, although most of the llx7 pan was still resting inside the 9x13 with numerous “fault lines” throughout, as well as several missing chunks of glass. The 8x8 pan On top had not shifted and was stili in its usual slightJy angied position atop the other two. None of these three baking dishes had been used in more than a week. The cabinet is next to the oven, but it hadn’t been turned on for three days. The temperature in the kitchen at the time was 72 degrees. I remembered reading an article about problems with heated Pyrex, and when I googled “exploding Pyrex” it referenced the story in the January 2011 Consumer Reports. All of the examples cited in that article --and all of the countless complaints on Google --referred to breakage occuning when the pans are heated. Are there other instances of spontaneous breakage of unheated pans? This was very scary. I am considering replacing all ofthe Pyrex in the house. But I’m wondering if pieces marked “Pyrex by Corning” (which I know are 30 to 45 years old) are still considered to be safe to use.

Model
unknown
UPC
unknown
Serial number
unknown
Bought
Jun 1, 2003, about then
Where
Indianapolis, Indiana: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/22/2011) World Kitchen, LLC: World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information, including, “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com.

CPSC report 20111018-532F9-1208774. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 18, 2011, sent to the company Oct 25, 2011, published by CPSC Nov 16, 2011

The product, in the report: Pyrex glass baking dish

Pyrex glass baking dish exploded in oven at 350 degrees. simply reheating a previously cooked chicken.

Where
Skillman, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111018-701F4-2147474232. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 18, 2011, sent to the company Oct 26, 2011, published by CPSC Nov 17, 2011

The product, in the report: 9 x 13 glass pyrex baking dish

The glass pyrex dish I used exploded in my oven. In shattered in hundreds of tiny pieces.

Model
I don’t know
Where
Jackson, Mississippi: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111018-EDA7B-2147474222. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

The product, in the report: Pyrex 3-4qt oblong glass baking dish

Placed Pyrex glass baking dish with tater tots into a preheated oven at 425 degrees. Approximately 10 minutes into the cooking process the baking dish literally exploded in the oven into small to medium sized pieces many of which had very sharp edges that could easily have injured someone.

Bought
Oct 15, 2010, about then
Where
Magnolia, Texas: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: t World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111016-35C53-2147474272. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

The product, in the report: I do not have any information about when I purchased the dish because it was a gift. I do know it was a pyrex because it said pyrex on it and the plastic cover,that came with it,has pyrexware usa 233-PC MADE IN THE USA imprinted on it. The lid is also navy blue in color and is about 16x10 inches. The dish itself was a clear glass and said pyrex on it as well.

On October 16 2011 about 6:30 pm cst I was cooking marinated portobella mushrooms in my oven that was placed in a Pyrex dish. They had been marinated, then placed in the oven second row down and broiled on the lowest setting. I added cheese to the portobellas and then after approximately 3 minutes I took them out and placed them on some hot pads. The PYREX dish, that I had cooked them in, exploded in to several hundred small shards. The explosion was so violent that it spread out to about 100 feet, caused me to have about 7 nicks on my leg area, burns on my legs, and several tiles on my floor have melted spots on them from the incident. As of now I have not received any medical attention to my injuries. I do not have any information about when I purchased the dish because it was a gift. I do know it was a Pyrex because it said Pyrex on it and the plastic cover,that came with it,has Pyrexware usa 233-PC MADE IN THE USA imprinted on it. The lid is also navy blue in color and is about 16x10 inches. The dish itself was a clear glass and said Pyrex on it as well. I also would like to take note of the fact that I have several other Pyrex dishes that I have used to cook in the same manner and this has not occurred.

Model
pyrexware usa 233-PC
Where
Kansas CIty, Missouri: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to onfirm product indentity and evaluate the breakage.

CPSC report 20111016-846CC-2147474268. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 11, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

The product, in the report: Glass bakeware designed for oven use.

Pyrex baking dish shattered while in oven. Oven was set at 400 degrees. No one was hurt. The bakeware was put in the preheated oven. It was in the oven approx. 20 minutes before the shattering occurred.

Model
glass bakeware
Where
Lebanon, Pennsylvania: Other Public Property/Office
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111011-71916-2147474452. Submitter: Local Government Agency Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 10, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

The product, in the report: Pyrex 9x13 inch glass pan

I was baking brownies at 300 degrees F in a glass Pyrex 9x13 pan. The pan was new, purchased in the last few months. We heard a “pop” noise and my son opened the oven enough to look inside. The Pyrex pan had exploded into a thousand pieces which were scattered all over the oven. I contacted Pyrex to find out about the pan. The representative read off a list of “don’ts” and told me to collect all the pieces and save them until I received a replacement pan. Since many of the pieces were stuck to the brownies, I used a plastic trash bag to contain the pieces. Where the shards came in contact with the plastic bag, they sliced through the plastic. I ended up putting the whole mess into a cardboard box. I took great care in collecting the pieces but still ended up with a splinter in my foot. There were so many pieces in the oven, I used my shopvac to collect them.
Although we had used the pan approximately two times before, we had not done any of the “don’ts” listed by the representative. I have another Pyrex pan which is the same size but probably 20 or more years old. I have never had any problems with this pan. Even if Pyrex sends me a replacement pan, I will be hesitant to use it. I have already purchased a metal pan as a replacement.
Interestingly, when I went online to google Pyrex, “Pyrex pan exploding” came up as a search option. When I followed that search, I found many reports of exploding pans, so with associated injuries, including one poor woman who was blinded. Talking to the Pyrex representative, I got the impression that she was trying to blame me for the pan explosion. I assure you, this was not my fault. I could do the exact same thing with my old Pyrex pan and not have a problem. This is a product problem.

Bought from
Walmart, North Carolina
Bought
Sep 1, 2011, about then
Where
Hillsborough, North Carolina: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage.

CPSC report 20111010-EB11D-2147474501. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 8, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

The product, in the report: 8” by 10” Pyrex Storage Plus baking dish (7212-PC)

On 9/1/11, I bought an 8” by 10” Pyrex Storage Plus baking dish (7212-PC) from Wal-Mart. The label on the dish stated that it was “Freezer Safe,” “Oven and Microwave Safe,” and “Dishwasher Safe.” Before use, I washed the dish in the top of my dishwasher and stored it in my cabinet. I had this dish for 8 days and I never used it in the freezer, oven, or microwave. I used it once, in my refrigerator, to store lettuce. Afterwards, I loaded it into the top of the dishwasher in the evening, and turned the dishwasher on the next morning, so the dish was room temperature when washed. After the washing cycle ended, I opened the door of the dishwasher to allow my dishes to air-dry. (I use “No heat rinse” and “No heat dry” to save energy.) Almost three hours later, I heard an incredible explosion in my kitchen. The cooled pyrex dish had violently shattered inside the opened-door dishwasher, sending razor-like shards of glass everywhere. The dish did not crack and break -- it exploded! Glass fragments were found as much as 9 foot 10 inches from the dishwasher. Thankfully, no one was in the kitchen at the time.
I tried my best to provide the details you would need, but please do not hesitate to contact me if you need any more information. Also, I have kept the glass shards if examining them would be helpful. This was a terrifying event. Please, please, please investigate this product before someone is very seriously hurt!

Model
7212-PC was printed on the lid
Bought from
WalMart
Bought
Sep 1, 2011
Where
Cockeysville, Maryland: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex Storage Plus, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information, including, “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com.

CPSC report 20110911-B167A-2147475433. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 6, 2011, sent to the company Oct 14, 2011, published by CPSC Oct 28, 2011

The product, in the report: 9 x 9 “oven safe” pyrex glass dish

“Oven safe” Pyrex glassware, first use, placed 9 x 9 glass pan in preheated oven with brownie mix, pan shattered after being inside of oven for 12 minutes

Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 27, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111006-19125-2147474614. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 4, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

The product, in the report: 9x9 glass Pyrex Casserole dish

I was cooking chicken in a Pyrex glass casserole dish. I put it in the toaster oven on the broil setting. After 5 or 10 minutes I took it out, and turned to put it on the stove to cool, but before I set it down, it exploded in my hand, cleaving into several large chunks, and sending small shards of glass all over the kitchen.

Bought from
Giant Grocery Store, District of Columbia
Bought
Jan 5, 2011, about then
Where
Washington DC, District of Columbia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111004-DB3A0-2147474657. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 3, 2011, sent to the company Oct 12, 2011, published by CPSC Nov 2, 2011

The product, in the report: Square Pyrex glass baking dish.

While baking brownies at 350 degrees in my Pyrex dish in the oven, it suddenly exploded in the oven. Luckily the only damage was to the dish and brownies, there was no damage to the oven except for getting all the tiny shards of glass from the bottom of the oven.

Where
Springfield, Virginia: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111003-9D793-2147474718. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 3, 2011, sent to the company Oct 12, 2011, published by CPSC Nov 2, 2011

The product, in the report: Pyrex brown colored glass 9 x 12 rectangular shaped dish.

After baking some chicken in the Pyrex dish I took it out of the oven when it just exploded. Glass flew everywhere and even caused several burns on our solid wood floors! Luckily no one was hurt, but dinner was ruined.

Bought from
Gift, Indiana
Where
Springfield, Virginia: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20111003-E745F-2147474719. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 29, 2011, sent to the company Oct 7, 2011, published by CPSC Oct 31, 2011

The product, in the report: 13x9in pyrex glass baking dish

Cooking a pork roast in oven at 400 pork roast had been in oven for around 30 minutes pulled out rack and basted roast with meat juices from the pan when pan exploded. My husband was in the kitchen standing next to me. I had my arm straight out and jumped back pulling my arm back so fast that I dislocated my arm and ran the bone through my shoulder tearing my biceps muscle,the seal on my shoulder socket and tendons. Needless to say dinner was not at my house and my daughter came over and cleaned up the glass. My husband took me to the ER and I am still recovering.

Bought from
costco, Missouri
Bought
Nov 21, 2010, about then
Where
st peters, Missouri: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110929-93C22-2147474834. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 28, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

The product, in the report: 8” Pyrex Cobalt Blue Square cookware

In late June earlier July I was in the process of moving. I was in the new apartment when I decided to make spaghetti for my daughter and her friend. I went to look for my pans and realized that they must had been left in my storage unit. I took a tin cake pan and started to brown the hamburger and then started to look for something that I could boil the noodles in. I chose a square Blue Pyrex dish that I had owned for a couple years. I always thought they could withstand an abundance of heat especially since the dish could cook casseroles in the oven. I was standing about 2 feet away with my back towards the oven washing some dishes in the sink. I started to turn my body to the left, thinking that the noodles should be almost done. Right at that very exact moment, the dish with boiling water and noodles exploded!!! I’m talking, it sounded like a bomb and blue Pyrex went flying everywhere! I found bigger chunks about 7 feet away. The kitchen was closed in on all four sides. On the side with the sink that was facing was where, to the left, you would enter through an open entry way. To the right was a wall that had a window opening that looked into the living room. Kind of like a Diner effect where the waitress would put her ticket on a spinner. I didn’t think too much about if I was cut or hurt because I was so angry and hungry at the same time and the 2 girls needed to be fed. I left the mess in the kitchen and checked over my body quick to make sure there were no gashes and I seemed to be okay! I took the girls to eat and went on with the night. After getting my daughter to bed that night I took a shower to try to relax myself. After I got out, is when I kinda started to think that something more could have happened during the explosion! My skin started to feel, how do you describe it?, tight and tingly. Like hair raising or growing when you get really cold or have goosebumps. (Closest description I can come up with). I said to my room mate, humor me John, I think I have glass in my skin... what does the internet say to do to get it out? The first thing we tried that night was soaking in ice cold water that had baking soda mixed in with it. We filled a huge round laundry basket in the tub as I took turns putting a leg in at a time and then my arms. We weren’t for sure that it did anything or even if there was what seemed to be itty bitty slivers of glass in my skin. So, the next day, my body temp going from warm to cold due to the fact that I was moving plus I cleaned apartments during the day...This is why I feel the shards in my fingers just got pressed further into my skin from scrubbing hard surfaces all day long with the tips of my fingers. I was getting annoyed by the sensation of my skin tightening that I went to CVS/Walgreens to get PRID a suave that is suppose to pull things like this out of your body! It smells horrible, but I started rubbing it on my legs and arms and sure enough small little dark pieces started appearing. I would put Prid on my hands and then wrap them up and put gloves on so I wouldn’t mess with them. (I would start to mess with my fingers by taking a tweezers or clippers to get what felt like little pieces of glass... I think all Ii did was break them off into more pieces and it would just go further down into my skin.???) After using the Prid I went over to my friends house because she had a steam shower/room. We thought that this would bring some of the glass out also. I would feel my face tightening up and doing the weird thing described above, so she had an up close mirror with a light around it. When I put my face up to it and took a close look I couldn’t even believe what I saw!!! My whole face along with my neck had blue hairlike follicles everywhere! I told her to look into the mirror because we all thought I was crazy thinking that this glass could be so tiny that it was hard to tell if it was glass or not! She looked and said “OMG... Yep that’s blue... What else could it be?” This incident happened in May and it is now September! I feel like I am still having to remove hairlike follicles from my face and hands because these were the areas that i had more interaction with due to cleaning and then touching my face during daily routines of putting on make up and washing it! I feel that the tiny microscopic shards in my hands have mostly migrated to the tips of my fingers where I have numbness and col-lased skin
I haven’t gone to the doctor because I don’t know what the could possibly do for me. I have contemplated it though, due to the fact that some of my friends think I am crazy when I say I have glass in my skin from a Pyrex explosion. If you would like to contact me about this you can reach me on my cell at [redacted]. I would like to know if something like this has ever happened to someone else because it has haunted me for almost 6 months now! Any suggestions on what to do to find out if there are still pieces of it in my body I would gladly go and do to know what the deal is. Thank you for listening, [redacted]

Model
8” Pyrex Cobalt Blue Square cookware
Where
Overland Park, Kansas: Home/Apartment/Condominium
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/25/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110928-609EF-2147474849. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 28, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

The product, in the report: This a Pyrex baking pan purchased on Sunday, September 25, 2011, at Target in Rockville, MD as part of a 6 piece set that included three pans and three storage covers called “Pyrex Grip Rite Bake n’ Store 6-pc. Value Pack.” I do not have the model or serial number, as it would have been imprinted on the pan itself. I do not have the wrapping as I recycled it in my Tuesday pickup. The Target website lists the store item number as 070-02-1175. Here is a link to the set I purchased: http://www.target.com/p/Pyrex-Grip-Rite-Bake-n-Store-6-pc-Value-Pack/-/A-10762124 which also shows the item number. I also have the receipt, the two other pans from the set and the three matching covers as proof of purchase. I attached a pdf of the website, the receipt, and a picture of the other items in the Pyrex set.

Needing a 9x13 glass pan for a recipe, on Sunday, September 25, 2011, my husband and I purchased a new Pyrex pan at Target in Rockville, MD as part of a 6 piece set that included three pans and three storage covers called “Pyrex Grip Rite Bake n’ Store 6-pc. Value Pack.” I do not have the model or serial number, as it would have been imprinted on the pan itself. I do not have the wrapping as I recycled it in my Tuesday pickup. The Target website lists the store item number as 070-02-1175. Here is a link to the set I purchased: http://www.target.com/p/Pyrex-Grip-Rite-Bake-n-Store-6-pc-Value-Pack/-/A-10762124 which also shows the item number. I also have the receipt, the two other pans from the set and the three matching covers as proof of purchase. I attached a pdf of the website, the receipt, and a picture of the other items in the Pyrex set.
On Sunday evening, I placed the Pyrex in the dishwasher, with the three glass pans on the bottom shelf and the three covers on the top shelf as directed by the Pyrex instructions. It was washed on a “normal” setting. The pans sat in our cabinets from Monday evening, when my husband and I emptied the dishwasher, until last night, the first time we used the pan.
I made noodle kugel – a type of noodle pudding. I mixed in a separate bowl sugar, eggs, sour cream, cottage cheese, and crushed pineapple. The mixture sat on the counter while I cooked the noodles. I instructed my husband to make sure that our granite counter tops were completely dry before placing the Pyrex pan on the counter. Then my husband coated the bottom of the pan with corn flake crumbs, cinnamon and sugar, and added some pads of butter from a stick that had been sitting out for at least 10-15 minutes. My husband strained the noodles and I sprayed them down with cool water to prevent sticking and to prevent the noodles from cooking the mixture I created. We combined the noodles and mixture and coated the tops with more crumbs, cinnamon and sugar, and butter. I write all of this to demonstrate that room temperature contents were added to a Pyrex pan on a dry surface.
At about 9:35pm, I place the pan into an oven set to 350 degrees. I emphasize that the oven was not in the preheat stage or broil, nor was the pan close to the heat source. The pan was placed on a rack in the middle of the 350 degree oven. After about 20 minutes (I know from the timer I set), my husband and I heard a loud boom that sounded like an explosion from the inside of our oven. I peaked in and found that my Pyrex pan had exploded. I have two pictures that are attached from the inside of my oven showing the pieces - a wide shot and a close up. My oven has since been cleaned. I saved the glass which is intermixed with the kugel and have a picture, also attached, of the pan in the paper bag we used to hold the glass pieces.

Model
Pyrex Grip Rite Bake ‘n Store 6-pc. Value Pack
Bought from
Target
Bought
Sep 25, 2011
Where
Chevy Chase, Maryland: Home/Apartment/Condominium
Who was involved
Age 30, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110928-EB6E3-2147474882. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Sep 26, 2011, sent to the company Oct 4, 2011, published by CPSC Oct 26, 2011

The product, in the report: 9x12 glass baking dish

I wasn’t sure who to contact until today when I saw an article with the same problem. It happened about a year ago, I had my family and their friends over for dinner. I was baking brownies and when I took the glass dish out of the oven and was about to set it down on the counter it popped and shattered into a million little pieces leaving cuts on mine and my mother’s arms. We were all in shock, and we were very lucky that it didn’t do permanent damage to our eyes. Unfortunely my parents little dog wasn’t so lucky. She was standing in the kitchen when it happened. I could hear something sizzling and I looked at her and she had hot brownie batter on her back. We grabbed her and started washing it off when we noticed blood on our hands. A piece of glass had shot right into her leg. We took her to the vet right away as we sobbed our hearts out. The shard of glass had severed her tendons and veins in her leg and she had to have surgery at the cost of $1500. This might have been a freakish accident but it still happened when it shouldn’t have at all. Whenever I tell my story there is always someone else who has their own story about the same problem. I do not cook with glass anymore even though I prefer to, it’s to dangerous now.

Where
Red Level, Alabama: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/25/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110926-8591F-2147474977. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 25, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 25, 2011

The product, in the report: 9 x 13 glass baking dish smokey quartz color

I cooked chicken in the oven in my 9x13 glass baking dish. When I took it out of the oven I set on my stove top as I have done many times before. The stove had not been on and was not hot. The dish shattered and pieces fell to the floor and some scattered about the kitchen. Fortunately, neither my daughter nor I were hurt at all. The dish had no visible damage prior to use. I have used this dish in the same manner previously, so I am uncetain as to the cause.

Model
9X13 Glass Baking Dish
Where
Kennett Square, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 70, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110925-2FFA2-2147474992. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 25, 2011

The product, in the report: 9X13 pyrex glass bakeware

Baking halibut in a 9X13 pyrex glass bakeware pan. Oven temperature 400 degrees. Pan shattered while in the oven, about 15 minutes into cooking.

Model
9X13 Glass Bakeware
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/25/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110924-54D68-2147475005. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 23, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 25, 2011

The product, in the report: Pyrex Pie Dish

I had made two Pumpkin Pies for Thanksgiving. One pie in a pyrex, one in a pie tin from France. When I took the pies from the oven, the Pyrex dish fell apart in my gloved hands..there was also an unusual smell in my oven....Not the delicious smell of my famous Pumkin Pies....I never bake in Pyrex anymore....I won’t until I am assured of Quality control..maybe not even then!!! (My husband took a photo). [REDACTED]

Model
do not know
Bought from
not sure
Bought
Sep 4, 2007, about then
Where
Salinas, California: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/18/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables (11/4/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110923-F6BF5-2147475030. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 22, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

The product, in the report: 9 by13 glass Pyrex casserole dish

On 9/17/2011 I used a Pyrex casserole dish to bake a ham at 325 degrees. About one hour after the dish was removed from the oven I was loading it into the dishwasher. As I was leaning down to put soap into the dishwasher the dish suddenly shattered near my face. The shattering sent glass flying as far as 8 feet away. Luckily no one was hurt. I believe this shattering is the same type that has been in the news. This dish could easily have been sitting on my table with my young children nearby when it shattered. Please look into this matter promptly to keep consumers safe. I feel this is an unsafe product that needs to be removed from the market. I have also contacted Pyrex to let them about the incident.

Bought from
Sam’s Club
Bought
Dec 1, 2008, about then
Where
College Place, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information, including, “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com.

CPSC report 20110922-FB151-2147475072. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 20, 2011, sent to the company Sep 27, 2011, published by CPSC Oct 19, 2011

The product, in the report: 9 x 13 glass baking pan

9 x 13 inch Pyrex brand glass cooking pan exploed about 15 minutes after being removed from oven. It had brownies in it, which had been baked at 325 fegrees. It was sitting on a cooling rack. No one was hurt. Product had ben used about 3 times prior.

Bought from
Walmart
Bought
Mar 1, 2011, about then
Where
Poulsbo, Washington: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110920-B5F74-2147475166. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 14, 2011, sent to the company Sep 21, 2011, published by CPSC Oct 13, 2011

The product, in the report: Brand new 13x9 soda lime baking dish

A brand new 13x9 Pyrex soda lime glass pan was used to make eggplant parm. The meal had finished cooking and was set next on a rack to cool when it burst into hundreds of pieces. Some of the pieces of glass flew on my girlfriends feet who was standing a foot away from the “explosion.” I was in the next room with the television on when i heard the loud bang. I heard the loud bang first and then a scream coming from the kitchen so I bolted up to see what had happened. Upon entering the kitchen I noticed many pieces of glass scattered all over the counter top and floor, blood on my girlfriends feet and food all over the floor and counter.

Bought from
Kohl’s, Connecticut
Bought
Mar 27, 2011, about then
Where
New Haven, Connecticut: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/28/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110914-750F6-2147475337. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2011, sent to the company Sep 21, 2011, published by CPSC Oct 13, 2011

The product, in the report: This pan came in a carrying case with a hot and a cold packet. The hot packet burst in my microwave the first time I tried to use it. I followed the instructions on the package carefully.

I was making chicken parmesan, frying the pieces of chicken in a cast iron pan on top of the stove and then put the browned pieces of chicken in a 9x13 pyrex glass pan. My oven was preheated to 350 degrees. I then poured a jar of spagetti sauce over the chicken and topped with cheese and set it in the oven to heat and melt the cheese. After about 5 minutes, I heard an explosion in my oven. When I opened it, I found the pan had split into many pieces with shards of glass everwhere inside my oven. I had to use my vacuum to get them all out.

Where
ARCADIA, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/28/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110913-3B703-2147475348. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 10, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 12, 2011

The product, in the report: 8x6x2 baking dish

Pyrex baking dish, 8x6x2, shattered while in a 350 degree oven after lukewarm water was added to the dish. Pyrex dish was purchased within the past 2-3 years. While adding water to a hot dish is not recommended in the instructions, I have frequently done so over the past several decades to older pyrex baking dishes without ever having a problem.

Bought from
Super Fresh Market
Bought
Sep 9, 2009
Where
Cockeysville, Maryland: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/22/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules:
1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
(9/28/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110910-48E91-2147475452. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 9, 2011, sent to the company Sep 16, 2011, published by CPSC Oct 12, 2011

The product, in the report: 9x13 glass pyrex baking dish

I was baking a ban of brownies and when they were fully cooked I removed them from the over and placed them on top of the stove. While they were cooling I was playing on the floor with my daughter, when I smelled something hot. I stood up just in time for the glass brownie pan to explode! The whole pan blew up and glass sharts that were very sharp went flying all over my kitchen at least 15 feet. My daughter was not injured by the explosion but the sound was so loud that it scared her and she started to crawl away...right through the glass shards on the floor. My own feet were cut in a number of places when i ran after her and carried her out of the glass. It took several hours to clean up all of the tiny pieces of glass that were left lying after the explosion.

Where
Bismarck, North Dakota: Home/Apartment/Condominium
Who was involved
Age 29, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/28/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110909-B0AA2-2147475490. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 28, 2011, published by CPSC Sep 20, 2011

The product, in the report: Pyrex glass baking dish 9x13 inches

I had my Pyrex 9x13 inch baking dish in the oven - baking at 375 degrees for 30 minutes with chicken and sauce. I took it out of the oven and the dish exploded - sending large and small glass shards everywhere. It was very dangerous - I got cut on my foot, leg and hand and the extremely hot chicken and sauce was hard to handle as well. There was nothing unusual about it - I have cooked this dish many times. No warning whatsoever - just a loud pop and glass shards went flying everywhere. I cleaned out the glass, but I still hurts. I may have some glass embedded in my thigh. I may need to see a doctor. I had company over and couldn’t leave to go to an emergency room. I am so thankful that there were no children around. I found a bunch of similar complaints on consumeraffairs.com. I will NEVER buy this type of product again. It is very dangerous that the glass is so unstable and shatters without warning at a normal baking temperature. Thank god nothing flew in my eyes or injured my children. Very frightening.

Model
9x13 inch glass baking dish - don’t have any other details
Where
Potomac, Maryland: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/19/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110828-5B617-2147475846. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 25, 2011, sent to the company Apr 10, 2012, published by CPSC May 1, 2012

The product, in the report: Pyrex dish 9 x12

Consumer stated that while she was baking contents in the pyrex dish for approximately 1 hour at 350 degrees she decreased the temperature to 325, however 10 mins later she heard a loud noise and discovered that the dish had exploded in the oven, shattering peices all over the inside of the oven. She managed to save a peice of the dish for evidence.
8/17/11 Consumer contacted the manufacturer and was advised to save evidence for someone to analyse it and that they would send her a replacement within 14 days. They never wanted it back for analysis.
Consumer feels that this product is unsafe and should be reported. Consumer received a slight cut while cleaning up the mess.

Bought from
amazon.com
Bought
Aug 2, 2009, about then
Where
Chulouta, Florida: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product indentity and evaluate the breakage. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110825-C08EE-1198639. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 5, 2011, published by CPSC Jul 27, 2011

The product, in the report: 9 x 13 glass pyrex baking dish

I writing to report an instance of shattering pyrex. About 2 years ago I used a pyrex baking dish in an oven for about 30 minutes at 400F. When I took the dish out of the oven and put it on the grills of my cooktop to cool it immediately shattered upon contact with the cooktop. The baker broke into about 4 large pieces and a large number of very tiny pieces that flew accross my kitchen. Some pieces flew as much as 6 - 8 feet. It was extremely frightening and I consider myself very fortunate that neither I nor another member of my family was injured.

Bought from
A & P grocery store
Bought
Jan 1, 2007, about then
Where
Scarsdale, New York: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/15/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules:
1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
The person who submitted this report did not provide contact information to allow us to follow up with them. We request that the submitter please contact us directly.

CPSC report 20110705-863E6-2147477541. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 27, 2011, published by CPSC Aug 2, 2011

The product, in the report: Pyrex 9X13 Bakeware

Caller had used bakeware on Saturday, cooled, emptied & placed in sink. She picked the bakeware up to wash it, states that it may have barely touched another dish but it just exploded in her hand. She said that all glass pieces were every small when the broke. He found that in Europe they are still selling the old style and he is going to buy there to get the old type of dishes.

Bought from
Wegman’s, New Jersey
Bought
Apr 15, 2011, about then
Where
Lawrenceville, New Jersey: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/2/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.

CPSC report 20110627-67C2E-1189223. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 26, 2011, published by CPSC Jul 19, 2011

The product, in the report: Pyrex Glass Baking Dish

I am writing to report a problem with exploding Pyrex. When removing a roast that I was cooking in a Pyrex dish, the pyrex exploded right in my hands. Glass flew in all directions throughout my kitchen hitting myself, my wife, and our 3-year-old daughter. This is the 2nd time this occurred. The first time was back in 1988-89. At that time, I assumed it was a fluke. This time, I’m convinced that this is a very dangerous product. Luckily, we only received small cuts and ruined expensive dinners.

Bought from
Unknown - Gift
Where
Brooksville, Florida: Home/Apartment/Condominium
Who was involved
Age 3, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/15/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110626-CEDC0-2147477823. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 14, 2011, published by CPSC Jul 7, 2011

The product, in the report: 13x9 Pyrex baking pan

was baking a pork roast for dinner on 6/14/11 at 2:00 pm in the after noon. roast had been in a preheated oven for aprox 1 hr. I was in living room watching a movie when i heard a loud bang come from the kitchen, when i went to kitchen saw nothing out of ordinary decided to check on roast when i opened door of oven, the pyrex 13x9 baking pan the roast was in had exploded and shards of glass covered the inside of my oven and in my roast. ruined my roast and my pan had to throw dinner away and took me 2 hrs and a few burns later finally cleaned up the mess. My husband had bought me a 3 piece set for christmas the year before in 2010 so was only a few months old.
A 49-YOF reports that while port roast was baking in a preheated oven, a loud band came from the kitchen. Found the glass baking pan the roast was in had exploded and shards of glass covered the inside of the oven and the roast. Consumer was burned cleaning up the mess.

Bought from
walmart
Bought
Dec 15, 2010
Where
Ilion, New York: Unspecified
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/5/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. ? Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110614-E7B66-2147478211. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jun 2, 2011, sent to the company Apr 6, 2012, published by CPSC Apr 27, 2012

The product, in the report: Pyrex Pie Dish

Caller was taking Pyrex pie dish out of cupboard on May 15, 2011 around 8:30PM when it fell 18 inches out of cupboard, hit the linoleum floor and exploded. Caller states that he wants to report as a serious danger because the explosion resulted in pieces landed 20 feet away to other side of room stopped only by the wall. It took him two hours to vacuum all pieces up. Caller considers this to be a serious safety issue if someone were not wearing glasses or if a child had been nearby. He said that the shock of the incident makes it difficult to say whether the glass hit his glasses or not but Tiny pieces of glass did hit his chest and his arms. Caller states that if the pie dish had broken he finds this very acceptable but not an explosion sending glass throughout the air. Caller’s wife heard sound in another room and describes it as the sound of an explosion. Caller has part of pie dish.

Model
Pie Dish
Bought
Jun 15, 1991, about then
Where
Missoula, Minnesota: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/18/2012) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow-up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436 or e-mail us using the “contact us” link on our website—www.pyrexware.com. The Safety & Usage instructions for our products and other important information, including “four simple rules” for cooking with glass bakeware, are available at www.pyrexware.com.

CPSC report 20110602-1FD42-1185502. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 17, 2011, published by CPSC Jun 9, 2011

The product, in the report: Pyrex glass bakeware, 9 x 13 inch baking pan with red cover

I was baking with a Pyrex glass pan 9 X 13 inches when it exploded in the oven. This is the second Pyrex glass pan that I have had explode on me. No injuries resulted from the incident. However, after doing some research on this product, there have been multiple problems with the Pyrex glass pans. Consumer Reports has investigated the product and there have been multiple problems with the glass pans. I was cooking a pork tenderloin at the time with vegetables and a thick sauce covering the bottom of the pan and the pan went into the oven when the oven was preheated.
I bake often and have used the pans many times and I was using the pan according to the manufacturers recommendations. Once again, this is the second glass pan that has blown up in my oven in the last two months and I had another one blow up in the oven at work within the last two years. There is something wrong with this product.

Model
9 x 13 glass baking pan
Bought from
Walmart, Oregon
Bought
May 20, 2010, about then
Where
Hood River, Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/8/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules:
1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20110517-42224-2147479084. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 11, 2011, published by CPSC Jun 3, 2011

The product, in the report: 9x14 glass pyrex bakeware

I was cooking dinner using a pyrex bakeware 9x14 casserole dish and when I removed the dish and food from the oven the dish shattered sending hot juices and glass flying back at me at scattering throughout my kitchen barely missing my four year old standing on the other side of the kitchen. the glass and hot juices shot up into my face causing second degree burns and cuts to the majority of my face. I was completly shocked by what happened after all I thought this stuff was made for baking!

Where
Eagle Point, Oregon: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/3/2011) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information are available at www.pyrexware.com.
All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules:
1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.
As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken product to allow us to confirm product identity and evaluate the breakage.

CPSC report 20110511-3A452-2147479258. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Pyrex pots and pans, not metal

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