Pyrex pots and pans, not metal

479 reports to CPSC, the latest made May 19, 2026. A report isn’t a recall.

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Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

479reports to CPSC
May 19, 2026the latest report was made
May 11, 2011the earliest
454with the company’s comments

Brand: Pyrex
Makers: World Kitchen, LLC and Instant Brands Inc.Makers, importers or sellers, as the reports name them
Product: Pots and pans, not metalNot electricCPSC’s product type: Nonmetal Cookware (Nonelectric) (code 461), in Kitchen: Cookware & Tableware

Other ways the reports write the brand (20)

“Pryex”, “PYREX®”, “Pirex”, “Pyrex ( in all small letters)”, “Pyrex - 4 quart size dish”, “Pyrex - glass”, “Pyrex 2-Quart Glass Bakeware Dish”, “Pyrex Bakeware”, “Pyrex Easy Grab Baking Dish”, “Pyrex Easy Grab Set”, “Pyrex Easy-Grab”, “Pyrex Glass Bakeware Pie Plate”, “Pyrex Glass Casserole”, “Pyrex Portable Easy Grab”, “Pyrex Storage Plus”, “Pyrex and Corning”, “Pyrex storage”, “purex”, “pyrex basics” and “pyrex glass cake pan”

By month

6 reports from June 2025 to May 2026; the most in January 2026, 2. 473 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2026	1
April 2026	1
January 2026	2
November 2025	1
June 2025	1
May 2025	2
March 2025	1
February 2025	1
January 2025	3
December 2024	2
November 2024	5
September 2024	1
May 2024	1
February 2024	1
November 2023	1
September 2023	1
July 2023	2
May 2023	2
March 2023	1
February 2023	1
January 2023	2
December 2022	1
November 2022	1
October 2022	1
September 2022	1
May 2022	2
March 2022	1
February 2022	2
December 2021	1
November 2021	4
October 2021	1
May 2021	2
April 2021	1
March 2021	3
February 2021	3
December 2020	3
November 2020	1
August 2020	2
July 2020	1
June 2020	1
May 2020	1
April 2020	2
March 2020	2
February 2020	2
January 2020	1
December 2019	3
November 2019	4
October 2019	1
September 2019	1
August 2019	1
May 2019	1
April 2019	1
March 2019	3
February 2019	4
December 2018	1
November 2018	3
October 2018	1
May 2018	1
April 2018	2
January 2018	3
December 2017	4
November 2017	3
October 2017	2
September 2017	1
August 2017	2
July 2017	3
June 2017	1
May 2017	3
April 2017	2
March 2017	3
February 2017	2
January 2017	4
December 2016	3
November 2016	1
October 2016	4
September 2016	1
August 2016	2
July 2016	1
June 2016	3
May 2016	3
April 2016	3
March 2016	2
February 2016	2
January 2016	8
December 2015	5
November 2015	8
October 2015	3
September 2015	2
August 2015	1
July 2015	1
June 2015	4
May 2015	4
April 2015	3
March 2015	5
February 2015	1
January 2015	11
December 2014	5
November 2014	4
October 2014	1
September 2014	5
August 2014	3
July 2014	3
June 2014	2
May 2014	1
April 2014	9
March 2014	2
February 2014	1
January 2014	4
December 2013	7
November 2013	2
October 2013	4
September 2013	7
August 2013	4
July 2013	3
June 2013	1
May 2013	2
April 2013	5
March 2013	5
February 2013	2
January 2013	16
December 2012	46
November 2012	7
October 2012	4
September 2012	8
August 2012	1
July 2012	4
June 2012	6
May 2012	5
April 2012	7
March 2012	4
February 2012	8
January 2012	10
December 2011	8
November 2011	11
October 2011	16
September 2011	13
August 2011	2
July 2011	1
June 2011	4
May 2011	2

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Emergency room 10 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
First aid 41 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 50 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 10 CPSC: Injury, Level of care not known
No one hurt 346 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury
Not said 15 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

No incident, no one hurt
Made May 19, 2026, sent to the company May 22, 2026, published by CPSC Jun 8, 2026

The product, in the report: Pyrex 9x13 glass casserole dish

I am reporting a serious safety incident involving a Pyrex glass casserole/baking dish that suddenly exploded after being removed from the oven and placed on my kitchen countertop. The product being used was a Pyrex glass casserole dish/bakeware dish. I was using it in a normal household kitchen setting to cook food in the oven. After baking, I removed the hot casserole dish from the oven and placed it on my countertop. Shortly after it was placed on the counter, the glass dish violently shattered/exploded without warning. Glass fragments/shrapnel launched across the kitchen. My two young children were nearby at the time, and the glass shrapnel launched in their direction. This created an immediate and serious risk of lacerations, eye injury, burns, and other injuries. Thankfully, no one was physically injured.Or add: Although no physical injury occurred, this was a near-miss incident that could have seriously injured my children. The dish was being used as ordinary bakeware: placed in the oven for cooking, then removed and placed on a kitchen countertop. I later researched Pyrex product care instructions and found that the company warns consumers not to place hot glass are on cool or wet surfaces and to use a dry cloth, potholder, trivet, or cooling rack. However, this warning was not prominently visible to me on the product packaging or on the dish itself before use. This is especially concerning because many consumers reasonably believe granite/stone countertops are heat safe and would not understand that placing hot Pyrex glassware on a countertop could cause the product to explode or violently shatter. The warning about this hazard should be displayed prominently in large, bold lettering on the packaging and/or directly on the product because the risk is severe and not obvious to ordinary consumers. I am reporting this because the product shattered violently during foreseeable household use and created a serious injury hazard to children and anyone nearby. I believe the product warning is inadequate and not prominent enough given the risk of sudden breakage, flying glass, and serious injury. I request that CPSC review this product and the adequacy of Pyrexs warnings regarding thermal shock, countertop placement, and the risk of glass explosion/shattering. Product details: Brand: Pyrex Product type: Glass casserole/baking dish Approximate size/model: 9x13

Model
1095803
Where
Foxboro, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/4/2026) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20260519-0DBC1-2147319060, regarding a Pyrex 9x13 casserole dish, which the consumer identified as being a Pyrex product manufactured by Corelle Brands. The consumer reported they were using the dish in the oven, removed it, and placed it directly on the countertop. The dish then “violently shattered/exploded.” It does not appear that the consumer has reached out to Corelle Brands directly. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the container, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the container has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, the 9x13 dish “exploded” when it was placed on the countertop after being used in the oven. There is an explanation for this method of failure. Corelle Brands glassware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product “exploding” is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20260519-0DBC1-2147319060. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 2, 2026, sent to the company Apr 7, 2026, published by CPSC Apr 21, 2026

The product, in the report: Pyrex Easy Grab 4-Piece Glass Bakeware Set

I just removed my pyrex pan from the oven and placed it on the stove and removed the contents into the pot, as soon as I did so, the pan exploded causing the got glass to damage my carpets, the explosion sent the glass into my cabinets throughout the kitchen and slicing through my house jacket I was wearing as well as hiting my glasses I wear.
UPDATED ON 4/23/2026: [They responded to you that I have not contacted them regarding this issue.
They also stated I am not in possession of broken pan.
ALL FALSE.
I am still in possession of broken glass from the pyrex pan.]

Model
Pyrex Easy Grab 4-Piece Glass Bakeware Set
Bought from
Amazon
Bought
Aug 7, 2023
Where
pearl city, Hawaii: Home/Apartment/Condominium
Who was involved
Age 57, Unknown
The reporter’s relation to them
Self
As this report names them
Brand PYREX, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/20/2026) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20260401-1BF10-2147321078, regarding a Pyrex Easy Grab 4-Piece Glass Bakeware Set, which the consumer identified as being a Pyrex product manufactured by Corelle Brands. The consumer reported they removed their dish from a heated oven and placed on the stove, the dish “exploded.” It does not appear that the consumer has reached out to Corelle Brands directly and has not replied to Corelle Brands’ attempts at contact. The consumer has not submitted the glassware for inspection. The consumer has not submitted the glassware for inspection as it was understandably disposed of. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the container, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the container has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex glass baking dish from the Easy Grab 4-Piece Bakeware Set. After the dish was removed from a heated oven and placed on the stove, the dish “exploded.” There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond. (4/24/2026) World Kitchen, LLC: Corelle wishes to update their previous comment regarding this incident. Due to miscommunication internally, Corelle mistakenly stated there has been no contact with the customer. Communication remains ongoing with the customer in an effort to resolve the issues alleged in this notification. Furthermore, a drafting mistake indicated customer may not be in possession of the product in question. Corelle mistakenly stated the glass had been disposed of, this should have simply stated the glass has not been submitted for inspection. Customer confirms they remain in possession of the glass however it has not been turned over for inspection. Corelle apologizes for these errors and looks forward to resolving with this issue directly with the customer.

CPSC report 20260401-1BF10-2147321078. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2026, sent to the company Jan 16, 2026, published by CPSC Feb 13, 2026

The product, in the report: large glass pyrex baking dish

I was using a glass pyrex to cook chicken. When I removed the pyrex from the oven and set it on the trivet, the glass shattered everywhere. The product was being used as intended and what it was made for.

Model
not sure
UPC
not sure
Serial number
not sure
Where
mount pleasant, South Carolina: Home/Apartment/Condominium
Who was involved
Age 36, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/9/2026) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20260113-3A189-2147324597, regarding a Pyrex 9x13 glass baking dish, which the consumer identified as being a Pyrex product manufactured by Corelle Brands. The consumer reported they removed their dish from a heated oven, placed on a trivet and within a minute, the dish shattered. Corelle has been in contact with the customer to resolve this issue. The consumer has not submitted the glassware for inspection as it was understandably disposed of. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the container, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the container has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 9x13 glass baking dish. After the dish was removed from a heated oven and placed on a trivet, the dish shattered. There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20260113-3A189-2147324597. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 1, 2026, sent to the company Jan 6, 2026, published by CPSC Jan 21, 2026

The product, in the report: 7x11,glass, rectangle pyrex baking dish, clear glass

Baked a 1.5 pound pork roast in the oven at 450 for 30 minutes in a pyrex glass baking dish, like we always do, and about 2 minutes before taking it out of the oven-the pyrex exploded into large chunks amd small shards. No injuries occurred, but we did have throw away our dinner and clean up a huge mess in the oven after it cooled.

Model
7x11 baking dish
UPC
None
Serial number
None
Where
Amsterdam, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/20/2026) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20260101-43AC3-2147324980, regarding a 7x11 glass baking dish, which the consumer identified as being a Pyrex baking dish manufactured by Corelle Brands. The consumer reported that the baking dish broke as it was being used in the oven at 450 degrees. It does not appear that the consumer has reached out to Corelle Brands directly and has not replied to Corelle Brands’ attempts at contact. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the baking dish, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the baking dish has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 7x11 glass baking dish. While the dish was being used in the oven at 450 degrees the dish “exploded” and numerous shards of glass were noted as being present. There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many duller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into dull pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20260101-43AC3-2147324980. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 26, 2025, sent to the company Dec 1, 2025, published by CPSC Dec 22, 2025

The product, in the report: Pyrex 13x9 deep dish baking dish (oven safe) from Target. Comes with light blue lid.

A Pyrex 139 deep glass baking dish with a light blue lid shattered in my oven at 350F during normal use while preparing a Thanksgiving dish. The dish was at room temperature beforehand and had no visible damage. The breakage scattered glass throughout the oven and ruined over $100 in ingredients.
After researching this, I discovered many consumers reporting similar shattering incidents with newer Pyrex dishes. This appears to be a recurring safety issue with potentially dangerous consequences.
I am submitting this report so this incident is documented as a product safety concern.

Model
Unknown
UPC
Unknown
Serial number
Unknown
Bought from
Target
Bought
Aug 12, 2023, about then
Where
Somerville, New Jersey: Home/Apartment/Condominium
Who was involved
Age 29, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/15/2025) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20251126-01193-2147326072 regarding a Pyrex 9x13 glass baking dish, which the consumer identified as being a Pyrex product manufactured by Corelle Brands. The consumer reported they were using their dish in an oven at 350 degrees when it shattered leaving scattered glass throughout the oven. It does not appear that the consumer has reached out to Corelle Brands directly and has not responded to Corelle’s attempted contact. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the container, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the container has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Corelle Brands 9x13 baking dish. While the dish was being used in the oven the dish “shattered” and numerous small shards of glass were noted as being present. There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20251126-01193-2147326072. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 4, 2025, sent to the company Jun 9, 2025, published by CPSC Jul 1, 2025

The product, in the report: A pyrex glassware loaf pan. Probably 1.6 qt. size.

I was baking a meatloaf in a pyrex glass baking dish at 350 degrees for an hour. I took it out of the oven with my oven gloves on, and it exploded in my hands sending shards of glass everywhere. One shard went into my ankle and caused a lot of bleeding. It was a huge mess. I did not bump the glassware or drop it or set it on any surface; it just exploded on its own.

Model
1.5 Quart Loaf Pan
Serial number
1105394
Bought from
[REDACTED]
Bought
Jun 6, 2024, about then
Where
Fort Smith, Arkansas: Home/Apartment/Condominium
Who was involved
Age 72, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/23/2025) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20250604-EF418-2147330851, regarding a 1.5 Quart Loaf Pan, which the consumer identified as being a Pyrex baking dish manufactured by Corelle Brands. The consumer reported that the baking dish broke as it was being removed from the oven. It does not appear that the consumer has reached out to Corelle Brands directly. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the baking dish, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the baking dish has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 1.5 quart loaf pan glass baking dish. While the dish was being removed from the stove the dish “exploded” and “glass was everywhere” and numerous small shards of glass were noted as being present. There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20250604-EF418-2147330851. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 29, 2025, sent to the company Jun 3, 2025, published by CPSC Jun 17, 2025

The product, in the report: Pyrex Basics 4.8-qt (10 x 15 ) Oblong Baking Dish - Original Genuine Pyrex - Made in the USA

my pyrex baking dish exploded on my stove top. It was not in use but 2 brners were on cooking other item

Model
Pyrex Basics 4.8-qt (10 x 15 ) Oblong Baking Dish
UPC
999999
Serial number
999999
Bought from
Amazon
Bought
Feb 3, 2013
Where
BROOKLYN, New York: Home/Apartment/Condominium
Who was involved
Age 24, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/16/2025) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20250529-15B13-2147331022 regarding a glass baking dish, which the consumer identified as being a Pyrex 4.8-qt, 10x15 baking dish manufactured by Corelle Brands. The consumer reported that the baking dish broke while it was not in use, but sitting on the stove top while other burners were being used. It does not appear that the consumer has reached out to Corelle Brands directly. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the baking dish, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, a Corelle Brands product.
In addition, because the baking dish has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 4.8 qt, 10x15 Oblong glass baking dish. While the stove was being used, the dish was placed on the stovetop on the unused burners. At some point, the dish “exploded.” There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20250529-15B13-2147331022. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 18, 2025, sent to the company May 21, 2025, published by CPSC Jun 5, 2025

The product, in the report: Pyrex deep 9x13 glass baking dish, bought from amazon

Pyrex pan bought from amazon exploded yesterday. It cut both of our feet. We were not aware this could happen. Glass was everywhere, we are still picking up the small shards, and were worried the small shards will get into our food in the future, as there are so many of them. Pyrex was on the counter next to the heating stove. We do not remember seeing any warning on the packaging. Its ridiculous, extremely selfish, and corrupt that this is being sold without a huge warning label. I suspect people are being paid off at multiple stages of the selling and marketing process, and hope and expect that karma will find them. Someone will eventually get hit in the eye and lose their eyesight, perhaps a child.

Model
Glass deep 9x13 baking dish
UPC
071160153271
Serial number
Unsure
Bought from
Amazon
Bought
Feb 7, 2025
Where
Los Gatos, California: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/4/2025) World Kitchen, LLC: This is a response on behalf of Corelle Brands d/b/a World Kitchen to CPSC consumer Report ID: 20250518-58F07-2147331232, regarding a glass baking dish, which the consumer identified as being a Pyrex 9x13 baking dish manufactured by Corelle Brands. The consumer reported that the baking dish broke while it was sitting on the counter next to a heating stove. It does not appear that the consumer has reached out to Corelle Brands directly. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Corelle’s Consumer Affairs Department can be reached at support@corellebrands.com or 1-800-999-3436. Based upon Corelle Brands’ review of the proposed records, Corelle Brands responds as follows:
I. CORELLE BRANDS’ 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Corelle Brands has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Corelle Brands products. Without having the opportunity to inspect the baking dish, Corelle Brands is unable to determine whether the product involved in this incident is, in fact, an Corelle Brands product.
In addition, because the baking dish has not been provided, Corelle Brands cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Corelle Brands’ glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Corelle Brands’ experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Corelle Brands believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 9”x13” glass baking dish. While the stove was being heated, the Pyrex dish was on the counter next to it. At some point, the dish “exploded” and “glass was everywhere” and numerous small shards of glass were noted as being present. There is an explanation for this method of failure. Corelle Brands’ glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Corelle Brands, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Corelle Brands is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Corelle Brands verifies that it has reviewed the report of harm and Corelle Brands’ comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Corelle Brands’ knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Corelle Brands requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20250518-58F07-2147331232. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 13, 2025, sent to the company Mar 18, 2025, published by CPSC Apr 8, 2025

The product, in the report: 11” x 17” pyrex glass pan

Using a Pyrex 11”x17” glass pan, I wrapped 4 chicken breasts in parchment paper, placed them in the pan and then placed them in the oven before it was fully preheated. The oven reached 400 degrees and approximately 5 minutes after that, I heard what I thought was a blender. I soon realized that the sound came from my oven, I opened it up and realized that my pan exploded.

Model
Unknown
UPC
Unknown
Serial number
Unknown
Where
Union Grove, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 43, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/3/2025) World Kitchen, LLC: This is a response on behalf of Anchor Hocking d/b/a World Kitchen to CPSC consumer Report ID: 20250313-B1121-2147332584, regarding a glass baking dish, which the consumer identified as being manufactured by Anchor Hocking. The consumer reported that the baking dish broke while cooking in the oven. Anchor Hocking is glad to hear that there were no reported injuries. It does not appear that the consumer has reached out to Anchor Hocking directly. The consumer has not submitted the glassware for inspection. If the consumer wishes to do so, Anchor Hocking’s Consumer Affairs Department can be reached at consumer@anchorhocking.com or 1-800-562-7511 ext. 2478. Based upon Anchor Hocking’s review of the proposed records, Anchor Hocking responds as follows:
I. ANCHOR HOCKING’S 16 C.F.R. 1102.12 COMMENTS ON THE REPORTED CONSUMER COMPLAINT.
A. Identification and Inspection of the Products at Issue Not Performed
Anchor Hocking has not had the opportunity to inspect or otherwise view the product at issue in this claim. Often, similar products manufactured by other entities are improperly identified as Anchor Hocking products. Without having the opportunity to inspect the baking dish, Anchor Hocking is unable to determine whether the product involved in this incident is, in fact, an Anchor Hocking product.
In addition, because the baking dish has not been provided, Anchor Hocking cannot do an inspection as to any potential defect, for common misuse, retailer mishandling, or other cause of the failure. Without an opportunity to review the facts and products involved in the records disclosed, it is impossible to determine the cause of the alleged problem.
B. Compliance with Industry Standard
Anchoring Hocking’s glass bakeware is manufactured in compliance with the applicable industry standard set forth in Chapter 24 of the Cookware Manufacturing Association Engineering Standards for Cookware and Bakeware.
C. Consumer or Retailer Misuse
In Anchor Hocking’s experience, consumer misuse, failure to follow the manufacturer’s instructions, and supplier and/or retailer mishandling are the causes of the overwhelming majority of glass product failures industry-wide. Examples of this type of mishandling are: hitting the glass on a counter or hard surface causing a chip to break off; using improper cleaning materials or utensils; using on a stovetop; placing a hot dish on a wet or cold surface; adding liquid to a hot dish; retailer mishandling including improper stacking or storage; or using in a too-hot oven. Anchor Hocking believes there is a chance either retailer or consumer misuse caused or contributed to the alleged failure of the product.
D. Tempered Glass Bakeware
According to the consumer, they were using a Pyrex 11”x17” glass pan, and “wrapped 4 chicken breasts in parchment paper, placed them in the pan and then placed them in the oven before it was fully preheated. The oven reached 400 degrees and approximately 5 minutes after that, I heard what I thought was a blender. I soon realized that the sound came from my oven, I opened it up and realized that my pan exploded.” There is an explanation for this method of failure. Anchor Hocking’s glass bakeware is subjected to a manufacturing process known as tempering or heat strengthening. Tempering is designed to strengthen glass against thermal shock and in the event of a failure to cause the products to fail safely by shattering in many smaller pieces that are unlikely to cause serious injury. The method of failure is actually a safety feature rather than evidence of a defect. Therefore, the consumer’s report of the product shattering into many pieces is actually an indication the product failed as it is designed to with tempered glass, rather than evidence of a defect.
To warn the consumer of this potential, the care and use instructions for oven bakeware state the following warnings:
“Failure to follow these warnings may cause the product to suddenly fracture into many small pieces, which could result in property damage or serious personal injury from cuts or burns. Scratches from certain cleaning materials and utensils can weaken bakeware causing unexpected breakage when exposed to sudden temperature change.”
Glass bakeware is not without limitations. While it is a healthier alternative to other types of bakeware, and cooks often prefer it because it helps retain moisture, like all glass, it can break. Manufacturers of glass bakeware, including Anchor, have studied and evaluated the safety of glass bakeware while considering the rigors of cooking. Mechanical breakage (i.e., dropping or hitting hard or sharp objects) is the most frequent failure mode by a significant margin. Accordingly, making the bakeware stronger and more durable against mechanical breakage is a priority. Likewise, having the bakeware break in a safer manner—i.e., relatively small pieces generally lacking sharp edges and shards—is a priority. Tempered soda-lime-silicate glass achieves these goals. Anchor Hocking is proud that it has never had any of its products recalled by the Consumer Product Safety Commission.
II. VERIFICATION OF INFORMATION CONTAINED IN COMMENTS AND REQUEST FOR PUBLICATION
Pursuant to 16 CFR § 1102.12(c)(3), Anchor Hocking verifies that it has reviewed the report of harm and Anchor Hocking’s comments related to the report of harm and that the information contained in the comments is true and accurate to the best of Anchor Hocking’s knowledge, information, and belief. Pursuant to 16 CFR § 1102.12(c)(4), Anchor Hocking requests that the Commission publish the comment in the Database, and consents to the publication of the comment in the Database.
Thank you for the opportunity to respond.

CPSC report 20250313-B1121-2147332584. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 27, 2025, sent to the company Mar 4, 2025, published by CPSC Mar 18, 2025

The product, in the report: Clear pyrex dish 13 x 8.

Pyrex dish containing salmon fillet placed in 350f oven. Had been in the cupboard till used, never frozen. After 5 mins there was a bang and on opening the oven the dish has exploded.

Bought from
Kroger in Tomball TX
Bought
Dec 10, 2024
Where
magnolia, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250227-92313-2147332869. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 11, 2025, sent to the company Jan 15, 2025, published by CPSC Feb 6, 2025

The product, in the report: Clear 9 x 13 baking dish

I was using a Pyrex dish to make rolls/pizza, and when I removed it from the oven, the dish started to burst/break in my hands. Glass shattered and put a crack in our glass top stove

Where
Wheatfield, Indiana: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20250111-3A6B7-2147333956. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 8, 2025, sent to the company Jan 13, 2025, published by CPSC Feb 4, 2025

The product, in the report: 9x13 baking dish

Glass Pyrex baking dish shattered

Bought from
Target
Bought
Dec 20, 2023, about then
Where
King of Prussia, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 51, Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250108-A8A4F-2147334040. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 4, 2025, sent to the company Jan 7, 2025, published by CPSC Jan 23, 2025

The product, in the report: Pyrex glass bowl, round,

Pyrex glass bowl shattered in microwave after a minute cooking

Model
7201 12. 16
UPC
None
Serial number
None
Where
Madison, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250104-C4B1D-2147334159. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 18, 2024, sent to the company Dec 20, 2024, published by CPSC Jan 13, 2025

The product, in the report: Pyrex Bake It! Easy Grab Glass Baking dish with large easy grab handles. 1.5 qt/1.4 L 8.75 inches X 5.25 inches X 3 inches BPA Free Made in USA It’s clear glass but all of the broken glass shards and chips have a green hue to them. Made from heat strengthened Soda lime glass 2021 Corelle brands LLC, an Instant Brands company

I purchased a pyrex baking dish on December 9th, 2024 at a London Drugs store in Canada. The label says it’s made in the USA. It’s called Easy Grab Pyrex Bake It! It’s 1.5qt. /8.75in X 3in. It says it’s a preheated oven-safe glass container. Avoid extreme Temperature changes. I preheated my oven to 350 degrees fahrenheit as per directions. The Pyrex dish was dry and room temperature. I put some scalloped potatoes that had been refrigerated, not frozen, into the dish and placed it into the pre-heated oven. At the 14 minute mark we heard a huge explosion, the dish had exploded and shattered everywhere inside my oven. Nobody was injured but had I opened the oven door at that time the injuries would have been catastrophic.

Model
I don’t see a model name or number
UPC
I don’t see one
Serial number
There isn’t one visible on the broken glass
Bought from
London Drugs New Westminster BC Canada
Bought
Dec 9, 2024
Where
Canada: Home/Apartment/Condominium
Who was involved
Age 69, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241218-E986F-2147334521. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 1, 2024, sent to the company Dec 2, 2024, published by CPSC Dec 23, 2024

The product, in the report: 9x13 deep baking dish, glass pryrex

Pryrex baking dish shattered in oven.

Model
1134584
Bought from
Fleet farm
Bought
Nov 21, 2024
Where
Fargo, North Dakota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241201-32717-2147334936. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 30, 2024, sent to the company Dec 3, 2024, published by CPSC Dec 17, 2024

The product, in the report: Pyrex glass casserole dish. 9x13

I filled hot water (from the sink) into a 9x13 pyrex casserole dish. I then placed it on the kitchen countertop. About 3 minutes later, the pyrex dish exploded into hundreds of pieces.

Model
USA C233 13 18
Bought from
Safeway
Where
Belvedere Tiburon, California: Home/Apartment/Condominium
Who was involved
Age 48, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20241130-9A14B-2147334945. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2024, sent to the company Nov 29, 2024, published by CPSC Dec 20, 2024

The product, in the report: It is a casserole dish with snap on red lid

A Pyrex casserole dish exploded after removing it from the oven ten minutes later which baked at 350 with a spaghetti casserole.

Bought from
Amazon
Bought
Aug 29, 2024
Where
Barto, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 51, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241125-504B0-2147335033. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2024, sent to the company Nov 20, 2024, published by CPSC Dec 12, 2024

The product, in the report: Clear glass Pyrex baking dish approximately 8” x 12”

Roasting a chicken in a 375 oven, as began to baste the chicken with room temperature liquid, the glass Pyrex baking dish exploded sending glass flying all over the chicken, the oven, and into the kitchen. Luckily no one was injured however glass could easily have landed in our eyes. This is the second time in several years this has happened to us using a Pyrex glass baking dish.

Model
n/a
UPC
n/a
Serial number
n/a
Bought from
Bed Bath & Beyond, Warren Street, New York NY
Bought
Jul 1, 2014, about then
Where
Venice, California: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241117-CCDF0-2147335211. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 16, 2024, sent to the company Nov 20, 2024, published by CPSC Dec 12, 2024

The product, in the report: 9x13 clear glass Pyrex baking dish. The kind that comes with s plastic lid to cover when cool.

I baked a bread pudding in a 9x13 Pyrex dish at 350 degrees for 45 minutes. I opened the oven door once to check on it about 5 minutes before done. When I thought it was done I removed it from the oven. With a minute the dish explored with a loud bang. There were not only chunks of glass but tiny slivers of glass and dust- like glass. I found tiny slivers of glass on my clothing but luckily my husband and I wear glasses and our eyes were covered. We received no injuries.

Where
Kansas City, United States: Home/Apartment/Condominium
Who was involved
Age 66, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20241116-C442C-2147335235. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Nov 16, 2024, sent to the company Nov 21, 2024, published by CPSC Dec 13, 2024

The product, in the report: 9x9 square glass baking dish

I heard a shattering glass noise in my pantry closet and then I looked, my 9x9 square Pyrex baking dish had shattered/exploded. I hadnt baked anything in it for over a month.

Where
Seattle, Washington: Unspecified
Who was involved
Age 53, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20241116-FC6CC-2147335232. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 9, 2024, sent to the company Sep 12, 2024, published by CPSC Sep 26, 2024

The product, in the report: Pyrex 9 by 13 inch casserole baking dish made of clear Pyrex glass.

A Pyrex baking casserole dish that we have had for about 10 years exploded in the oven. I had loaded it with chicken that was cooked and was warm. Also room temperature tortillas and cheese from the refrigerator. The dish was at room temperature-I did not take it out of a cold environment into the oven or do anything else that the manufacturer warns against. As you can see from the picture not much is left of it, even if it may have had a product number. It did say clearly Pyrex on it.

Model
unknown
UPC
none
Serial number
none
Where
Lafayette, Indiana: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20240909-475A8-2147336631. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 28, 2024, sent to the company May 31, 2024, published by CPSC Jun 14, 2024

The product, in the report: This was a extra deep 9x13 Pyrex casserole / lasagna dish. It comes with the lid as well.

I was making a casserole with unfrozen product in a room temperature Pyrex dish I prepared the casserole and place the dish in a preheated oven to 375. The casserole was required to cook for 30 minutes at about the 20 minute mark the entire casserole dish exploded in my oven sending shards of glass all over the inside and underneath the floor pan of the oven. Had I had the oven door open or was I holding the pan I would have been seriously injured with the hot casserole and shards of glass. This was not just a cracked pan this was an explosion sending many shards of glass all over the oven including into the warming drawer beneath my oven and onto the floor beneath my oven. This was a brand new product that had only been used one time before.

Where
Prescott, Michigan: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240528-3B6F3-2147338962. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 12, 2024, sent to the company Feb 15, 2024, published by CPSC Mar 8, 2024

The product, in the report: 9 x 11 glass baking dish

My full pyrex casserole dish exploded after I removed it from the oven and set it down gently on my glass cooktop. which was not hot. At first one part came off with a “bang”. and then the rest of the dish continued to fracture and split into smaller and smaller pieces. Many of these pieces flew up into the air, popping like popcorn and spreading small particles of class everywhere along with the larger pieces.

Where
Lake Stevens, Washington: Home/Apartment/Condominium
Who was involved
Age 65, Unknown
The reporter’s relation to them
Self
As this report names them
Brand pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240212-FCB6C-2147341047. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 16, 2023, sent to the company Nov 21, 2023, published by CPSC Dec 13, 2023

The product, in the report: 3 quart 9x13 casserole dish

The glass Pyrex casserole dish was put into a 350 degree oven. It contained room temperature chicken enchiladas. 10 minutes later the dish exploded.

Model
casserole dish
Bought from
either Target or Kohls
Bought
Jun 1, 2023
Where
Manlius, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231116-62C40-2147343984. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 19, 2023, sent to the company Jan 9, 2024, published by CPSC Jan 25, 2024

The product, in the report: Pyrex glass baking pan approx. 11 x 14.

I used a glass Pyrex, large, rectangular baking pan to prepare a brisket recipe. The recipe said to pre-heat the oven to broil, which I did. The next step was to put the pan containing the meat into the preheated oven for 10 minutes. The next step was to remove the pan and turn over the brisket at return it to the oven for another 10 minutes to brown the second side, which I did. Then I lowered the oven temperature to 350 degrees and removed the pan containing the meat. The recipe said to add one quart of beef broth to the pan. I started to add the beef broth, which was at room temperature. At that point, the glass pan completely fractured, sending glass in all directions. Fortunately, I was not injured, but others may not be so lucky.

Model
11 x 14
Where
Studio City, California: Home/Apartment/Condominium
Who was involved
Age 83, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/26/2024) World Kitchen, LLC: Corelle Brands, LLC (“Corelle”) takes product safety and customer concerns seriously and appreciates receiving this and any other information regarding consumers’ experiences with our products.
While we have not been able to determine the specific model of the product, we kindly remind users of our glass bakeware to review the safety use and instructions provided with their products. Once a Pyrex® dish is already hot, do not add liquid to it (for example, by basting with liquid not already in the dish). Adding liquid to hot glass may compromise the product’s strength, potentially resulting in breakage.”
We hold our products to the highest standards, and our products comply with applicable durability and testing protocols. Customer satisfaction and safety are our top priorities, and we encourage this customer and all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.

CPSC report 20230919-CD811-4392788. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 8, 2023, sent to the company Jul 11, 2023, published by CPSC Aug 1, 2023

The product, in the report: This was a clear 9x13 inch Pyrex baking pan. It may have been 2 inches in depth.

As glass Pyrex baking pan shattered when removed from the oven and then placed onto the stovetop. A second after it was placed onto the stovetop the pan exploded and shattered everywhere.

Where
Philadelphia, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/1/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230708-4DB14-2147346537) on July 11, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our on-package and online website, located at www.pyrexhome.com, expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist promptly contacted the customer after receiving this Report. The customer described the event as baking the dish without using liquid as recommended to mitigate thermal shock. We kindly reminded the customer to review our safety and use instructions and as a goodwill gesture provided a customer service accommodation.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230708-4DB14-2147346537. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 3, 2023, sent to the company Jul 7, 2023, published by CPSC Jul 21, 2023

The product, in the report: Glass square ( 8x8 ) deep dish Pyrex baking dish.

My glass square deep dish Pyrex shattered while baking at 350 in the oven. The dish had been in for 30 minutes when I checked it so don’t know when it happened in that window. The way it broke was the most disturbing. There were big pieces with very sharp shards of glass and fractures of glass so tiny I had to wipe the oven ten times to come up with a paper towel that came up clean in the light. I had done nothing unusual with the dish. I had not dropped it, or broiled it or microwaved it etc etc. it was about six months old. I had bought two and plan to throw out the mate. I have a photo if anyone cares. I was not injured.

Model
Taking information below from the mate
Serial number
“222-D” Also: “12”. Also “18……..”
Bought from
Harris Teeter/ West Broad Street/ Falls Church VA
Bought
Jan 2, 2023
Where
Falls Church, Virginia: Home/Apartment/Condominium
Who was involved
Age 65, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex ( in all small letters), made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/21/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230703-BA5A6-2147346650) on July 7, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our on-package and online website, located at www.pyrexhome.com, expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist promptly contacted the customer after receiving this Report. The customer described the event as baking the dish without using liquid to mitigate thermal shock. We kindly reminded the customer to review our safety and use instructions and as a goodwill gesture offered to provide a customer service accommodation.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230703-BA5A6-2147346650. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 9, 2023, sent to the company May 10, 2023, published by CPSC May 31, 2023

The product, in the report: Pyrex 13x9 glass dish with built in handles

My 13x9 Pyrex glass baking dish spontaneously exploded while removing it from the oven. Two 13x9 pans were in the oven - this glass dish and a metal 13x9 pan - not touching each other and placed in a 425 degree, preheated oven for 23 minutes. I removed the glass dish first and it exploded once i placed it on the silicone trivet. The corner of the glass dish touched the granite counter top while lowering it and that is when the glass exploded.

Bought from
Bed Bath and Beyond
Bought
Jul 10, 2011
Where
Ashland City, Tennessee: Home/Apartment/Condominium
Who was involved
Age 35, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/30/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230509-8C333-2147347653) on May 10, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
In the Report, this customer states that after removing the dish from the oven she placed all or part of the dish directly on her granite countertop. Accordingly, we kindly remind all customers to review their safety and use instructions.
Following are applicable use instructions, as referenced above: “[w]hile Pyrex® glass is heat strengthened, through a thermal tempering process, to be durable and long lasting, Pyrex® glassware—any glass products, for that matter—can break…DO NOT subject glass to sudden temperature changes…avoid placing a hot Pyrex® dish on a countertop…”.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care specialist promptly contacted the customer after receiving this Report. Unfortunately, we have been unable to connect with this customer.
Customer satisfaction and safety are our top priorities, and we encourage this customer and all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230509-8C333-2147347653. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 6, 2023, sent to the company May 9, 2023, published by CPSC May 30, 2023

The product, in the report: Pyrex baking dish 4”x 5”

I put a Pyrex glass baking dish which was at room temperature into to my microwave with a slice of bacon covered with a paper towel. I set it to cook for 50,seconds but at 30 seconds the glass exploded and broke Into many tiny pieces. If I had opened the door just as it was exploding I would have had glass in my face.

Model
Unable to,provide. It exploded
Serial number
Unable to provide
Bought from
Walmart, Florida
Bought
Apr 25, 2023
Where
Sarasota, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/30/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230506-35213-2147347689) on May 9, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
In the Report, this customer states that she attempted to microwave a single piece of bacon. Accordingly, we kindly remind all customers to review their safety and use instructions.
Following are applicable use instructions, as referenced above: “[w]hile Pyrex® glass is heat strengthened, through a thermal tempering process, to be durable and long lasting, Pyrex® glassware—any glass products, for that matter—can break…Before cooking items that may release liquid (including fat, food juices, or moisture from frozen foods) in your Pyrex® glassware, add a small amount of liquid to cover the bottom…This serves to minimize any potential sudden temperature change that may occur as the food releases liquid…DO NOT heat empty or nearly empty glass containers in the microwave.”
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care specialist promptly contacted the customer after receiving this Report. Unfortunately, we have been unable to connect with this customer.
Customer satisfaction and safety are our top priorities, and we encourage this customer and all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230506-35213-2147347689. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 8, 2023, sent to the company Mar 13, 2023, published by CPSC Apr 4, 2023

The product, in the report: 9 x 13 clear glass Pyrex baking dish

I put a 9x13 Pyrex dish with chicken thighs and sauce in oven at 350 degrees. The dish was taken out of the cupboard, not the refrigerator or freezer, before putting the chicken in it. The chicken was not frozen. The chicken was to cook for 60 minutes and then be basted. After 50 minutes, I went over by the oven to check how much time had elapsed and was standing in front of the oven when I heard an explosion and saw steam coming out of the oven. I turned off the oven and looked inside and saw that the dish had exploded! No injuries occurred. But had I taken the dish out of the oven and then it exploded injury would have been highly likely! I scooted the shattered dish and chicken resting on the wire rack into a metal pan. I let the rest of the mess and oven cool before continuing with the cleanup. I took 4 pictures. See attached in a later section of this report. NOTE: There is a statement in a later section of this report that says: “No one was hurt or at risk of being hurt.” I cannot find a way to edit this statement, to say that despite the fact that I was not hurt, I WAS at risk of being hurt had the dish exploded outside the oven and I was holding it or nearby.
UPDATED 3/14/2023: [I do not have Model, Serial Number, or Photos for the exploded dish. I do not save packaging nor take pictures of such cooking items, Will do so in the future. I examined all the larger pieces of exploded glass for any such numbers, but found none. Historically, I only buy Pyrex dishes, but which Pyrex, and age of my dish, etc, I do not know.]

Model
unknown
UPC
unknown
Serial number
none on dish
Where
DUBLIN, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/28/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230308-A8FB8-2147348917) on March 13, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, the product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter. Further, this customer stated in the Report, updated on March 14, 2023, she was unable to provide identifying information to show the origin or make of the product. She did indicate that the product was an older product.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care specialist promptly contacted the customer after receiving this Report. Unfortunately, and despite multiple attempts, we have been unable to connect with this customer.
Customer satisfaction and safety are our top priorities, and we encourage this customer and all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230308-A8FB8-2147348917. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 14, 2023, sent to the company Feb 17, 2023, published by CPSC Mar 6, 2023

The product, in the report: 9 inch pie plate

My wife was using a Pyrex pie plate in the oven. She took it out and started to place it on the counter when it exploded. There were 2 large pieces and the rest were marble size and smaller.

Model
9 inch
UPC
not available
Serial number
none
Where
COLUMBIA, Missouri: Home/Apartment/Condominium
Who was involved
Age 77, Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/6/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230214-BC81B-2147350722) on February 17, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, located at www.pyrex.com, is also featured on packaging, and expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had been contacted by this customer prior to receiving this Report, and that we had sought to work cooperatively with them as further referenced below.
The customer described the event as using a Pyrex dish to bake without using the recommended liquid, and taking it out of the oven exposing the dish to a sudden temperature change. We kindly reminded the customer to review our safety and use instructions. Particularly relevant, also as referenced above, is the following: “Before cooking items that may release liquid (including fat, food juices, or moisture from frozen foods) in your Pyrex® glassware, add a small amount of liquid to cover the bottom of the dish before putting it in the oven. This serves to minimize any potential sudden temperature change that may occur as the food releases liquid.”
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, we sought to work cooperatively with the customer and offered to provide the customer with a goodwill customer accommodation. The customer accepted the accommodation and reported being pleased with the customer service outreach.
Customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230214-BC81B-2147350722. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 3, 2023, sent to the company Jan 9, 2023, published by CPSC Jan 24, 2023

The product, in the report: Pyrex 9”x13” glass baking dish.

I was baking a pork tenderloin in a 9x13 glass Pyrex baking dish in our oven at 375 degrees. The oven was preheated before the dish was inserted and the dish was not cold when inserted. It was in the oven for approximately 25 minutes when it exploded. Shards and splinters of glass became all over our food, oven and kitchen. No initial or immediate injures but there is concern of glass remains in the oven.

Model
Pyrex Easy Grab 3-quart Glass Baking Dish
UPC
071160055791
Where
Havertown, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 29, Unknown
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/23/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20230103-3AEB7-2147351677) on January 9, 2023 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care specialist promptly contacted the customer after receiving this Report. We kindly reminded the customer to review our safety and use instructions, and the customer reported being pleased with the customer service outreach and goodwill accommodation.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20230103-3AEB7-2147351677. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 1, 2023, sent to the company Jan 6, 2023, published by CPSC Jan 30, 2023

The product, in the report: Pyrex loaf size clear glass dish

A Pyrex glass loaf dish exploded in the oven after cooking an item for 1 hour at 425 degrees. Luckily we were about to remove the dish from the oven, but it exploded before being removed from the oven. The product we cooked (a frozen [REDACTED] roast has been cooked multiple times in past years with the Pyrex glass dish without any problems.)

Where
Scottsdale, Arizona: Home/Apartment/Condominium
Who was involved
Age 56, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230101-AB423-2147351731. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2022, sent to the company Dec 22, 2022, published by CPSC Jan 9, 2023

The product, in the report: Pyrex 9” pie dish

My Pyrex pie dish exploded for no reason. I pulled it out of the oven- beautiful pie- set it down gently, stepped back…and BAM! Unsafe to eat, and glass everywhere! Wasted at least $30 worth of ingredients, not to mention the frustration and disappointment .

Where
Park City, Utah: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/4/2023) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20221219-BD7DA-2147351975) on December 22, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides consumers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care specialist promptly contacted the customer after receiving this Report, and the customer reported being pleased with the customer service outreach accommodation.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20221219-BD7DA-2147351975. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2022, sent to the company Dec 2, 2022, published by CPSC Dec 16, 2022

The product, in the report: https://www.bedbathandbeyond.com/store/product/pyrex-easy-grab-3-qt-oblong-glass-baking-dish-with-red-plastic-cover/1018932342?brandId=173 about the product Pyrex Easy Grab Glass Bakeware with Lids provide a great addition to any kitchen. Clear glass lets you easily keep an eye on how your food is cooking up. Glass bakeware allows you to cook-and-serve straight from the oven to the table Dishwasher and freezer safe Can be used for dry or refrigerated storage and microwave reheating Non-porous glass won’t absorb stains or odors Easy Snap Lid allows access to handles while lid is attached Glass is safe for pre-heated oven, microwave, fridge, freezer and dishwasher Dishwasher safe 2 qt. casserole measures 12.5” L x 8” W x 3” H; weighs 4.95 lb. 3 qt oblong baking dish measures 15.5” L x 9.75” W x 2.25” H; weighs 4.83 lb. 4 qt. oblong baking dish measures 17.75” L x 11” W x 1.25” H; weighs 5.85 lb. 2-year limited manufacturer’s warranty Imported Each sold separately skuId: 18932342

Thanksgiving Day, Thursday 11/24/2022 at 140PM the Pyrex® Baking dish exploded in the oven.

Model
Pyrex® Easy Grab™ 3 qt. Oblong Glass Baking Dish w
Bought from
Bed, Bath & Beyond
Bought
Apr 22, 2018
Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand PYREX®, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/16/2022) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20221126-B7DAC-2147352391) on December 2, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website located at www.pyrexhome.com, is also featured on packaging, and expressly and prominently provides consumers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer and had no information about this customer or this matter.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist promptly contacted the customer after receiving this Report. Unfortunately, the customer has not yet responded. We encourage the customer to reply to our Customer Care specialist, in an effort to resolve this matter to the customer’s satisfaction.
We treat consumer inquiries as a priority, and each such inquiry is addressed respectfully and promptly. It is our goal to work cooperatively with our customers, and we welcome the opportunity to speak with them.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or via our online ticket portal.
Thank you again for the notification and the opportunity to provide this response.

CPSC report 20221126-B7DAC-2147352391. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 20, 2022, sent to the company Oct 25, 2022, published by CPSC Nov 8, 2022

The product, in the report: Snapware Pyrex 18-piece Glass Food Storage Set. According to Costco’s website, “Features: Airtight, Leak-Proof, 9 Containers with Lids, Refrigerator, Freezer, Dishwasher & Microwave Safe.” I was using the large 6-cup rectangular container (a smaller 4-cup circular container containing the same ingredients was also in the oven but did not explode). The detailed description on Costco’s website is as follows: This Snapware® set is made of Pyrex® tempered glass, which is safe to use in both the microwave and oven. The lids are airtight to keep food fresher longer, yet are easy to put on and take off. Plus, you can write on the lids to eliminate the guesswork of what’s inside. Then, erase the lid and reuse. Includes: 2- 1-cup small round containers with lids 2- 2-cup small rectangular containers with lids 2- 4-cup medium square containers with lids 2- 4-cup medium round containers with lids 1- 6-cup large rectangular container with lid Features: Airtight, leak-proof lids with 4 locking tabs Stain-resistant tempered glass containers are microwave, oven, refrigerator, freezer & dishwasher safe Space-saving, nestable design Write + Erase lids for easy labeling of contents BPA-free Refrigerator, freezer, microwave & top-rack dishwasher safe For product-related questions please contact WorldKitchen at 800-999-3436

A Pyrex Dish exploded in my oven!
I love to cook! I use the Pyrex Snapware so much that this last set was a gift set that was purchased from Costco. Preparing for Hurricane Ian, my family came to shelter at our home. The dish was washed after being removed from the package one or two days prior to the incident. I had a few things in the oven and this particular dish was for dessert so it went in the oven last. It was filled with the ingredients for bread pudding that were marinating on the countertop for over an hour so, it was at room temperature when it was placed inside the oven at 375 degrees with the other items being cooked. I typically cook the same item at 350 degrees but, because there were a few things in the oven, I raised the temperature. Within 15-minutes of placing the dish in the oven, we heard a loud explosion! It sounded like, and we initially thought that it was a transformer blowing with Hurricane Ian on the way. The explosion was contained so, there were no injuries except to the oven itself, and the other meal items that were in the oven at the time.
I reported it to Costco by phone a day later when the initial shock wore off and they asked me to come in to file a report and bring the container, which I did. Costco forwarded my concerns to the vendor. A few days later, the vendor Instant Brands, contacted me. The exchange with the vendor was very amicable at first and they offered to pay for any damages. I thought I was saving lives by bringing this to their attention but, the side-stepping led to my researching online and finding that this is a known issue. Additionally, I became alarmed by the offer they made which included issuing a W-9 form, in other words, it would go down in their books as an employee/contractor-type payment and not an insurance claim that needed to be reported.

Model
Snapware 18-piece
Bought from
Costco - Boca Raton
Bought
Sep 24, 2022, about then
Where
Boca Raton, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by Instant Brands Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221020-5DEEC-2147353242. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 13, 2022, sent to the company Sep 28, 2022, published by CPSC Oct 13, 2022

The product, in the report: 9” x 12” glass baking dish

8/29/2022: The glass baking dish was in the oven (425 degrees), and the consumer removed it after 30 minutes.
She was wearing a gloves and moving it to a cutting board when it shattered. Glass flew all over the kitchen. The consumer sustained a laceration to her right foot, which required sutures, just under her big toe, near the ligament.
A few days later the consumer called the manufacturer and reported the matter to them. The consumer was told that someone would call her back. [REDACTED] from Customer Satisfaction wrote her and asked 11 questions. She did not have her report from the urgent care at the time. [REDACTED] offered the consumer a $50 gift card to settle the matter. However, the consumer checked the internet and is more concerned about the frequency of these glass dishes shattering.
She has had the sutures removed. As of right now, she is not sure if she will need any follow up care.
The manufacturer did not provide her with a report number or reference number, when she communicated with them. Case reference no [REDACTED] provided Mon. Sept 12, 2022 3:39pm The consumer would like this matter to be noted with the manufacturer Claims Department, in case there are any future medical issues.

Where
Marlborough, Connecticut: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/11/2022) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20220913-451D9-3900503) on September 28, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our website, www.pyrexhome.com, that is referenced on packaging expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had been contacted by this customer prior to receiving this Report, and that we had sought to work cooperatively with her as further referenced below.
Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a customer care center specialist promptly re-contacted the customer after receiving this Report. The customer described the event as receiving a “hand me down” Pyrex dish, using it to bake without using the recommended liquid, and taking it out of the oven exposing the dish to a sudden temperature change.
We kindly reminded the customer to review our safety and use instructions, as noted above. Particularly relevant, also as referenced above, is the following: “Before cooking items that may release liquid (including fat, food juices, or moisture from frozen foods) in your Pyrex® glassware, add a small amount of liquid to cover the bottom of the dish before putting it in the oven. This serves to minimize any potential sudden temperature change that may occur as the food releases liquid.” We again sought to work cooperatively with the customer and sought to provide a goodwill customer service accommodation, which she declined.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or through our “Contact US” page found at www.pyrexhome.com. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20220913-451D9-3900503. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 29, 2022, sent to the company Jun 2, 2022, published by CPSC Jun 17, 2022

The product, in the report: Pyrex baking dish with lid. 9X13 3qt

I purchased a glass Pyrex baking dish. It shattered while baking a casserole in a 350 degree oven.

Model
None I can determine
UPC
None
Serial number
None
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 61, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220529-9B7C4-2147355942. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 10, 2022, sent to the company May 13, 2022, published by CPSC Jun 3, 2022

The product, in the report: Pyrex glass baking dish

My Pyrex dish exploded right after I took it out the oven and it was 450 degrees shards of glass everywhere

Model
N/a
UPC
N/a
Serial number
N/a
Where
Palmyra, Virginia: Home/Apartment/Condominium
Who was involved
Age 42, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/3/2022) World Kitchen, LLC: We appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20220510-FEA4D-2147356259) on May 13, 2022 (the “Report”), and the opportunity to provide a response to the Commission (hereinafter, the “company,” f/k/a World Kitchen, LLC).
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols and do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, the company’s on-package and online website, located at www.pyrexhome.com, expressly and prominently provide customers with clear information on how to minimize the possibility for breakage. Respectfully, we note that the customer-supplied photograph , shows that the back, center stove top burner was still hot, even though the dial had been turned to “off.” This is confirmed by the applicable, illuminated light, shown in the photograph.
Upon receiving this Report, we searched our database right away for any contact and/or other information received from the customer. Our records showed that while the customer contacted us on May 10, 2022 through our “Contact US” page at 11:59 p.m. EST, she has not responded to our Customer Care specialist’s prompt outreach. Although we reiterate that we do not believe the product presents a defect, quality issue, safety issue or any other problem, the company nevertheless maintains its strong commitment to customer satisfaction. We encourage the customer to reply to our Customer Care specialist in an effort to resolve this matter to the customer’s satisfaction.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone, email, or through our “Contact US” page found at www.pyrexhome.com. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20220510-FEA4D-2147356259. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 19, 2022, sent to the company Mar 22, 2022, published by CPSC Apr 12, 2022

The product, in the report: It was a flat-bottomed clear glass bowl about 10 inches in diameter

I put potatoes and sausage pieces coated in vegetable oil in a flat-bottomed Pyrex bowl at 425° for 40 minutes. I took it out and put it on the stovetop. After stirring the mixture I picked it up and as I was moving it back to the oven it shattered. Injuries could have occurred but the broken glass fell on the oven door instead of my body.

Where
Peapack, New Jersey: Home/Apartment/Condominium
Who was involved
Age 67, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/25/2022) World Kitchen, LLC: We manufacture Pyrex and appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20220319-D7436-2147357192) on March 22, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, we note that the referenced product complies with applicable durability and testing protocols. We do not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, our on-package and online website, located at www.pyrexhome.com, expressly and prominently provides customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, we searched our database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this customer. Although we reiterate that we do not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, we nevertheless have a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist contacted the customer. Unfortunately, we have not had the opportunity to connect with the customer yet. However, we will attempt to contact her again in order to provide a customer service accommodation and advise the customer to review her product user instructions.
Again, customer satisfaction and safety are our top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20220319-D7436-2147357192. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 23, 2022, sent to the company Feb 25, 2022, published by CPSC Mar 11, 2022

The product, in the report: This is a very similar set, just in new colors: https://www.kohls.com/product/prd-4420424/pyrex-22-pc-glass-food-storage-set.jsp?prdPV=1 The 6 cup rectangle dish is the one that broke. I haven’t experienced problems with other pieces in the set, but I don’t use them in the microwave often. From my online Kohl’s receipt, this is the info I have: Pyrex 24-pc. Storage Set with Color Lids Color: Multi/None, Size: 24 PC, Qty: 1 SKU # 77373619 Sale $29.99 Regular $69.99

I was using a 6 Cup Pyrex Storage glass dish in the microwave when it exploded. Reading online, this apparently isn’t entirely uncommon. I had it in there on high for 2 minutes. A slice of lasagna was covering half the bottom of the dish. It went straight from the fridge to the microwave, like you do when heating leftovers. I had a loose microwave safe dome cover on top to catch any pasta sauce spray. This happened near the end of the two minutes. The product is marked as microwave safe and didn’t have any known defects, like cracks, that I knew of.

Bought from
Kohl’s, Wisconsin
Bought
Nov 25, 2016
Where
BROOKLYN, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/3/2022) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20220223-49279-2147357453) on February 25, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, Corelle’s on-package and online website, located at www.pyrexhome.com, expressly and prominently provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, Corelle Brands searched its database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this consumer. Although Corelle Brands reiterates that it does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, Corelle Brands nevertheless has a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist contacted the customer, and the customer seemed pleased with a customer service accommodation, and we again advised the customer to review her product user instructions.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20220223-49279-2147357453. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 2, 2022, sent to the company Feb 4, 2022, published by CPSC Feb 18, 2022

The product, in the report: Clear glass Pyrex baking dish 10x15in size

Cooking breakfast pizza and 10x15 glass pan exploded. Minor cut to ankle. I was baking the crust and had a 9x13 and a 10x15 baking dish that I took out of the oven to top with breakfast pizza. I added “liquid cheese and was in the process of adding sausage and egg and the larger pan exploded sending very large pieces of glass out about 7 feet from stove. One of the pieces hit my ankle and caused a very small incision.

Model
6001040
UPC
Na
Serial number
Na
Where
South Bend, Indiana: Home/Apartment/Condominium
Who was involved
Age 38, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/3/2022) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20220202-9088B-2147357731) on February 4, 2022 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem. Importantly, Corelle’s on-package and online website, located at www.pyrexhome.com, expressly and prominently provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving this Report, Corelle Brands searched its database for any contact and/or information from the customer. Our records confirmed that we had not been contacted by this consumer. Although Corelle Brands reiterates that it does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect, Corelle Brands nevertheless has a strong commitment to customer satisfaction. Accordingly, a Customer Care Center specialist contacted the customer, and the customer seemed pleased with a customer service accommodation, and we again advised the customer to review his product user instructions.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20220202-9088B-2147357731. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 14, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

The product, in the report: pyrex basics oblong glass baking dish. 4.8qt 15.2”x10.1”x1.9”

On 12/4/2021 I purchased a pyrex basics oblong glass baking dish. 4.8qt 15.2”x10.1”x1.9” I used it for the first time on 12/9/2021. I baked ribs for 3 hours in a preheated 350 degree oven. When I removed the dish from the oven I set it on my glass stove top. As soon as I removed some aluminum foil from the dish it exploded. There were some small tempered pieces of glass but most were large shards like knives. Fortunately I was not injured which could have been disastrous as I take blood thinners. I understand that this is a rare occurrence but I felt it should be reported

Model
oblong glass baking dish
UPC
don’t have
Serial number
don’t have
Bought from
Redner’s market, Delaware
Bought
Dec 4, 2021
Where
Wyoming, Delaware: Home/Apartment/Condominium
Who was involved
Age 73, Female
The reporter’s relation to them
Self
As this report names them
Brand pyrex basics, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/16/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211214-0492A-2147358434) on December 16, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist is contacting the customer to request the opportunity to resolve this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211214-0492A-2147358434. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 27, 2021, sent to the company Nov 30, 2021, published by CPSC Dec 14, 2021

The product, in the report: Pyrex 9x13 glass baking dish

On Thanksgiving Day, 2021, my 9 x 13” Pyrex baking dish of stuffing shattered in the oven. It was a brand-new baking dish, first use. It was full of stuffing I had made the previous day, taken out of the refrigerator a full 90 minutes prior to baking to bring it to room temp. Put it in a 425 oven and after about 20 minutes it shattered. Interestingly, the other 9x13 dish of stuffing right next to it did not break under the identical circumstances. It was [REDACTED].

Model
https://www.pyrexhome.com/product/easy-grab-3-quar
Bought from
Stop and Shop, Massachusetts
Bought
Nov 11, 2021
Where
WAYLAND, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 22, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/7/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211127-670AB-2147358641) on November 30, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have already been in contact with this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist has contacted the customer and requested the opportunity to resolve this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211127-670AB-2147358641. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2021, sent to the company Nov 30, 2021, published by CPSC Dec 21, 2021

The product, in the report: 2Q glass Pyrex dish

I baked sweet potato casserole in the oven in a Pyrex dish at 350F. It was done so I turned off the oven and left the dish in it to stay warm. The dish exploded in the oven! The sides blew off in little pieces. Fortunately it happened while the oven door was shut so no injuries.

Where
Brooklyn park, Minnesota: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/7/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211126-692ED-2147358655) on November 30, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist has contacted the customer to request the opportunity to resolve this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211126-692ED-2147358655. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 18, 2021, sent to the company Nov 22, 2021, published by CPSC Dec 7, 2021

The product, in the report: Pyrex 12 x 12 Pyrex baking dish, clear

I was using a 12x12 Pyrex baking dish to poach pears, two halves in 1/4 inch water. The oven of my new [REDACTED] induction range was set at 425 degrees, convection bake. After the recommenced 20 minutes baking, I took a hot pad and took a hold of one corner of the dish. As I was lifting it the entire bottom separated from the sides in a very sudden and loud break, then the rest of the dish broke into large shards and some smaller pieces. I am a 74 year old homemaker. The dish was more than 25 years old and had been used at least twice a year throughout that time.

Model
Unknown, I discarded the shards
Where
Bainbridge Island, Washington: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/7/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211118-06D6D-2147358714) on November 22, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist contacted the customer and has resolved this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211118-06D6D-2147358714. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 18, 2021, sent to the company Nov 19, 2021, published by CPSC Dec 13, 2021

The product, in the report: Pyrex baking dishes. Two in total, clear.

Glass Pyrex exploded in my hands when taking out of the oven. Caused 2nd degree burns and ruined my roast.

Where
Melbourne, Florida: Home/Apartment/Condominium
Who was involved
Age 32, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/3/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211118-AEA18-2147358726) on November 19, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with more information and the opportunity to resolve this to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211118-AEA18-2147358726. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 23, 2021, sent to the company Oct 26, 2021, published by CPSC Nov 9, 2021

The product, in the report: Easy Grab Baking Dishes with Lids 3qt/2.8L Part of the Pyres prep, bake and store set

My son was cooking chicken in the oven in a Pyrex glass dish and the dish exploded in the oven. Shattered glass was sent everywhere in the oven. There were no injuries. Injury could have happened if my son or his roommate had opened the oven at the wrong time. They also could have cut themselves cleaning up the glass.

UPC
07116013771
Bought from
Bed, Bath & Beyond
Bought
Sep 19, 2021
Where
Los Angeles, California: Home/Apartment/Condominium
Who was involved
Age 19, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/4/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20211023-F66EA-2147359081) on October 26, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist is contacting the customer to request the opportunity to resolve this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20211023-F66EA-2147359081. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 20, 2021, sent to the company Jun 14, 2021, published by CPSC Jun 29, 2021

The product, in the report: Glass containers

Caller is reporting that the glass container shed pieces of glass in the container when they are stacked together. He stated that his spouse had made jello in one of the containers and while eating it they found tiny pieces of glass. He contacted the company about the incident through email but he did not get any response. Caller stated that the way the glass pieces shed he had to use a magnifying glass to see the damages. Caller feels that this glass container is unsafe and should be reported.

Bought from
Shoprite supermarket, New York
Bought
Mar 20, 2021, about then
Where
Garnerville, New York: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/28/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20210520-35A52-3301532) on June 14, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that the customer contacted Corelle Brands on May 11, 2021. Corelle Brands promptly responded to the customer on May 13, 2021, and, to date, has not yet received a response from this customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist is contacting the customer again to request the opportunity to resolve this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210520-35A52-3301532. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made May 14, 2021, sent to the company May 18, 2021, published by CPSC Jun 2, 2021

The product, in the report: Pyrex Pro Large Oval Baking Dish - product weight was approximately 2 lbs and it was roughly 6 years old. Had a pink oval lid with 2 hole vent tab in center.

While using the pyrex pro large oval casserole dish in a manner consistent with use advised by the manufacturer, the dish exploded in my left hand. This dish had not been previously subject to any extreme temperature shifts, was being stored in my kitchen under normal conditions immediately prior to the dish exploding after having been filled with approximately 2 cups of cooked pasta that was sitting in water well below the boiling point. This incident resulted in injury that has required medical attention.

Model
unknown
UPC
unknown
Serial number
unknown
Bought from
Corningware Outlet - Potomac Mills
Bought
Jul 15, 2015, about then
Where
Kissimmee, Florida: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/1/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20210514-FE799-2147364141) on May 18, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we have not been contacted by this consumer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist has since communicated with the customer and has resolved this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210514-FE799-2147364141. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 9, 2021, sent to the company Apr 13, 2021, published by CPSC May 4, 2021

The product, in the report: 9x14 glass Pyrex baking pan

I was baking a pork loin in the oven using a glass 9x14 Pyrex baking pan. Upon removing it and setting it on my granite countertop it exploded. Shooting pieces across my kitchen up to 20ft away.

Bought from
Target
Bought
Dec 31, 2012
Where
San Antonio, Texas: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/28/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210409-59007-2147364879) on April 13, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database for information received from the customer. Our records confirmed that we have not been contacted by the customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist contacted the customer to request more information and the opportunity to resolve this to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210409-59007-2147364879. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 10, 2021, sent to the company Mar 19, 2021, published by CPSC Apr 2, 2021

The product, in the report: Pyrex baking dish, [REDACTED] tinted light transparent blue, Eight inch square, brownie baking pan or casserole baking pan, thick glass. Bought at Walmart.

My Pyrex [REDACTED] bakeware exploded/ shattered while while cooking with it. It’s a 8 inch square casserole glass pan. Tinted blue. It made a big broken glass mess on the stove with the food.
I called the Pyrex company to see if there is a recall on this item and to let Pyrex know what happened. The Warranty representative said she didn’t know if there was a recall. She said Pryex will replace it. But I told her that I don’t want the same product replaced because it will shatter on me again, so I asked her if Pryex makes plastic? She said I have to talk to customer care center ( I think that’s what she called it), and she they don’t have a phone number and they only have an email but she can’t give the email or phone number to me and I must give her my email first, then they will contact me.
I told the same warranty representative that I researched this online and there are others over the past 10 years who have had the same exploding/ shattering Pryex bakeware problem. The warranty rep responded by saying, “Don’t believe everything you read online”. I told her that everybody can’t be wrong and this is a very dangerous product, the glass could physically hurt somebody when it explode and shatters. She still did not transfer me to the correct department to resolve the dispute.
I researched more and found this website to report the shattered Pryex.
This product is dangerous. It should be removed from circulation. I bought mine at Walmart.

Model
It’s shattered, so I can’t make it out.
Serial number
Shattered blass, unreadable.
Bought from
Walmart
Bought
May 1, 2015, about then
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/1/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Section 6A Report (Report No. 20210310-09E57-2147365425) on March 19, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database to determine whether we had received contact and/or information from the customer. Our records confirmed that we had already been in contact with the customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist communicated with the customer and has resolved this matter to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210310-09E57-2147365425. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 4, 2021, sent to the company Mar 17, 2021, published by CPSC Mar 31, 2021

The product, in the report: Pyrex Easy Grab 8” Square Baking Dish w/Red LidPyrex BPA-free plastic lid Dish is dishwasher-, freezer-, microwave- and oven-safe Lid is freezer-, microwave- and top-rack dishwasher-safe Assembled Product Dimensions (L x W x H) 9.00 x 9.00 x 10.70 Inches

I was baking some brownies in a pyrex 8x8 baking dish at 350 degrees. I bought my brownie mix from [REDACTED]. The mix called for 2 eggs and a stick of butter. Followed directions on the box greased my dish and added the brownie mix and then placed my baking dish on the center rack in the middle of my oven. The recipe said to bake for 25-30 mins. I set my oven timer for 24 mins. and closed the door. I have a [REDACTED] oven. With 7 minutes remaining my son and I heard a loud boom and I ran to the kitchen and realized that my pyrex dish had exploded in the oven. Glass and brownies everywhere!

Model
Easy Grab 8” Square Baking Dish w/Red Lid
UPC
N/A
Serial number
N/A
Where
Anaheim, California: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(3/30/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210304-3E772-2147365531) on March 17, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database for information received from the customer. Our records confirmed that we have not been contacted by the customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist contacted the customer to request more information and the opportunity to resolve this to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210304-3E772-2147365531. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 1, 2021, sent to the company Apr 5, 2021, published by CPSC Apr 19, 2021

The product, in the report: Glass pie dish

The consumer indicates that she placed one sweet potato wrapped in tinfoil on her glass pie dish inside the oven at 425F for 45 minutes. The consumer then moved the pie dish to the top rack and set her oven to 460F for about twenty minutes. When the time was up, the consumer removed the pie dish from the oven and placed it on a glass cutting board. Immediately after putting the container down, the unit exploded and glass shards flew everywhere on the kitchen island and the floor.
The consumer states that the unit was used three to four times yearly.
Please note that I did not take photos at the time of the incident as I was not hurt. There were shards and jagged pieces of hot glass scattered all over my kitchen counter and floor and my goal was to clean up as quickly and as safely as possible.
Also, please note there are many complaints about Pyrex on the Internet. This is a public health safety matter that is not being addressed.
Additionally, I preheat my oven to 350 degrees. I did not raise the level of temperature to broil.

Serial number
USA-C-209-15 16......
Bought
Jan 15, 2019, about then
Where
Bethesda, Maryland: Home/Apartment/Condominium
Who was involved
Age 73, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/20/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210301-29276-3081003) on April 5, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands immediately searched its database for information received from the customer. Our records confirmed that we have not been contacted by the customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist contacted the customer to request more information and has resolved this to the customer’s satisfaction.
Customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210301-29276-3081003. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2021, sent to the company Mar 15, 2021, published by CPSC Mar 29, 2021

The product, in the report: Glass, transparent color 9-inch by 13-inch Pyrex dish. I think I purchased it at Bed, Bath and Beyond - several years ago.

The Pyrex dish had been in the oven (which had been pre-heated to 400 degrees Fahrenheit) for 30 mins. The dish was lined with parchment paper and contained cubes of tofu which had been roasted. I removed the dish, placed it on the stovetop (which was lukewarm as the back burner had been on simmer), and within SECONDS, the Pyrex dish exploded into pieces of glass on the stove and on the floor. I have pictures as well as the remaining fragments of what used to be a Pyrex dish which I can forward to you. There were no injuries - but the potential is frightening to think of. I have used this dish for over 10 years, I did nothing different that would trigger this explosion. Based on previous reports of exploding Pyrex dishes for other consumers, this should be investigated much more thoroughly before serious injury or possibly death occurs.

Where
White Plains, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/25/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210228-FAA89-2147365613) on March 15, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there was no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands searched its records for any contact or information received from the customer. Our records confirmed that we have not been contacted by the customer about this Report. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. A Customer Care Center specialist has reached out to the customer to request more information and the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210228-FAA89-2147365613. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 12, 2021, sent to the company Mar 3, 2021, published by CPSC Mar 17, 2021

The product, in the report: A clear glass Pyrex baking dish 9 x 13

I was making salmon in the oven and 9 x 13” Pyrex glass baking dish and it exploded.It was the first time I’ve even used it

Model
9 x 13 baking dish
Serial number
9 x 13 baking dish
Bought from
Walmart
Bought
Jan 13, 2021
Where
Reedley, California: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/16/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciated receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210212-D6248-2147365929) on March 3, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands reiterates that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Corelle Brands does not believe that the product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Upon receiving the Report, Corelle Brands searched its records for any contact or information received from the customer. Our records confirmed that we have not been contacted by the customer. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and a Customer Care Center specialist has reached out to the customer to request the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210212-D6248-2147365929. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 1, 2021, sent to the company Feb 25, 2021, published by CPSC Mar 11, 2021

The product, in the report: Clear glass three-quart rectangular Pyrex baking dish.

I had a three-quart glass pyrex dish that I attempted to use to roast tomatoes and feta this evening. The glass dish was room temperature as were the tomatoes. The feta was chilled. I placed the rectangle of feta in the middle of the dish with the cherry tomatoes surrounding it. A few drizzles of olive oil and seasonings and I put it in a 400-degree oven for 30 minutes. After 17 minutes, I heard what sounded like a small bomb in the oven. I was in disbelief that the sound came from my oven, but I could hear sizzling so I turned off the oven. I opened it up and the entire dish had shattered into hundreds of pieces. It literally exploded. I was very lucky that this didn’t happen while I was holding the dish as I could have been injured. I thought the whole point of Pyrex dishes was to use them for baking? This was at a hot but not extremely hot temperature and there was no sudden change from hot to cold or vice versa. I have several other pyrex dishes and storage containers and now I am very nervous about continuing their use. I hated wasting the ingredients from the meal I was attempting to prepare, but obviously, I had to throw everything away and thoroughly clean my oven. Some of the glass and food even ended up in the vents where the gas-fueled flames heat the oven. I really, really hope that my oven does not malfunction after this.

Where
ANCHORAGE, Alaska: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/12/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20210201-E6491-2147366147) on February 25, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use, and the product is not the subject of an associated recall or other corrective action.
Corelle Brands does not believe that this Pyrex® product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and a Customer Care Center specialist is reaching out to the customer to request the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20210201-E6491-2147366147. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 25, 2020, sent to the company Jan 11, 2021, published by CPSC Jan 27, 2021

The product, in the report: 9x13 glass Pyrex baking dish

I took my 9x13 Pyrex glass dish full of yeast rolls out of the 350 degree oven and placed on stovetop. Five seconds after setting down the dish exploded. It didn’t break, it didn’t crack it exploded! The dish was room temperature going into the oven and brought out into a 75 degree kitchen and placed on a warm flat surface. It exploded!!! This is a two year old Pyrex 9x13 glass baking dish. This event was traumatizing for myself and my children. It ruined our Christmas dinner. I will NEVER be able to bake with glass cookware again.

Model
I don’t know
UPC
I don’t know
Serial number
I don’t know
Bought from
Grocery Outlet
Bought
May 2, 2018, about then
Where
Winston, Oregon: Home/Apartment/Condominium
Who was involved
Age 7, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/21/2021) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20201225-EE6C9-2147367245) on January 11, 2021 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Upon receiving this Report, Corelle Brands immediately searched its database for any contact and/or information received from the consumer. Our records confirmed that we have not been contacted by this consumer. Based on the information provided in the Report, Corelle Brands understands that the consumer placed her Pyrex® bakeware containing yeast rolls that was in a 350 degree oven directly onto her stovetop, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Specifically, the user instructions state:
Avoid placing a hot Pyrex® dish directly on a countertop or wet, cool or metal surface. Place it on a dry cloth or potholder, or on a wooden trivet or cooling rack.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20201225-EE6C9-2147367245. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 4, 2020, sent to the company Dec 22, 2020, published by CPSC Jan 15, 2021

The product, in the report: Pyrex 14” x 8” casserole dish.

My Pyrex cooking dish shattered after removal from a 450 oven.

Model
Unk
UPC
None
Serial number
None
Where
Cottonwood Heights, Utah: Home/Apartment/Condominium
Who was involved
Age 57, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/30/2020) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20201204-B615B-2147367700) on December 22, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the Report, so Corelle Brands is unable to verify whether the consumer previously contacted Corelle Brands about this matter or to request additional information from the consumer. Importantly, Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage.
Corelle Brands has a strong commitment to customer satisfaction and encourages this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with more information and the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20201204-B615B-2147367700. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 2, 2020, sent to the company Jan 29, 2021, published by CPSC Feb 12, 2021

The product, in the report: Pyrex dish

Caller stated that after using the Pyrex glass dish, the dish exploded 3 hours later. He stated that the dish was not hot he had cleaned it and left water in for soaking. They heard an explosion and noticed that the glass dish shattered in the sink on the counter in his garbage disposal and some on the floor.
Caller stated that he was fortunate the dish was in the sink when the incident occurred.
Caller stated that the company was not contacted. He feels that this dish is a safety hazard and should be reported.

Model
unknown
Bought from
unknown
Where
Chester, Maryland: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20201202-267CE-2037725. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 29, 2020, sent to the company Dec 17, 2020, published by CPSC Jan 12, 2021

The product, in the report: 9X13 glass Pyrex baking dish. The clear glass dish is sold with a red cover.

My 9x13 inch Pyrex baking dish shattered after being in a 450 degree oven for 15 minutes. The shattering took place when I simply took it out of the oven and placed it on a wooden cutting board. I did add about a fourth of a cup of room temp. Water into the pan. The pan exploded sending tiny pieces in all directions. Basically all sides of the pan flew in all directions and the bottom of the pan broke into about eight large pieces. I was struck by many pieces of glass but sustained no injuries.

Where
Rochester, Minnesota: Home/Apartment/Condominium
Who was involved
Age 69, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/30/2020) World Kitchen, LLC: Corelle Brands LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20201129-9F1EF-2147367813) on December 17, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the Report, so Corelle Brands is unable to verify whether the consumer previously contacted Corelle Brands about this matter. Based on the information provided in the Report, Corelle Brands understands that the consumer used her Pyrex® bakeware in a 450-degree oven for 15 minutes. The consumer removed the Pyrex® bakeware from the oven, placing it on a wooden cutting board, and then added approximately one fourth of a cup of room temperature water to the hot dish, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Specifically, the user instructions state:
Once a Pyrex® dish is already hot, do not add liquid to it (for example, by basting with liquid not already in the dish). Adding liquid to hot glass may compromise the product’s strength, potentially resulting in breakage.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20201129-9F1EF-2147367813. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 7, 2020, sent to the company Aug 17, 2020, published by CPSC Sep 8, 2020

The product, in the report: Glass PYREX baking dish. 10” x 15”

Our PYREX baking dish exploded. If we had been in the kitchen at the time, injuries would have been serious if not fatal, with glass exploding in all directions throughout the kitchen and into the dining room for at least 15 feet. I had simply baked eggplant for 20 minutes at 350 degrees, removed the baking dish and set it on the stove-top (with no heating elements turned on), began to serve up lunch, and about 5 minutes later as we were preparing to eat lunch on the porch adjacent to the kitchen we heard the horrendously loud explosion. The dish was completely shattered into 100s of shards.

Where
Arnoldsville, Georgia: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand PYREX, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/24/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200807-71D0E-2147370635) on August 17, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Upon receiving this Report, Corelle Brands immediately searched its database for any contact and/or information received from the consumer. Our records confirmed that we have not been contacted by this consumer. Based on the information provided in the Report, Corelle Brands understands that the consumer placed his Pyrex bakeware containing baked eggplant that was in a 350 degree oven for 20 minutes directly onto his stovetop, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Specifically, the user instructions state:
Avoid placing a hot Pyrex® dish directly on a countertop or wet, cool or metal surface. Place it on a dry cloth or potholder, or on a wooden trivet or cooling rack.
For foods, such as eggplant, that typically release a significant amount of liquid, the user instructions also state:
Before cooking items that may release liquid (including fat, food juices, or moisture from frozen foods) in your Pyrex® glassware, add a small amount of liquid to cover the bottom of the dish before you put it in the oven. This serves to minimize any potential sudden temperature change that may occur as the food releases liquid.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200807-71D0E-2147370635. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 4, 2020, sent to the company Aug 13, 2020, published by CPSC Aug 27, 2020

The product, in the report: Pyrex 7 cup round glass container w blue lid

We had purchased a set of pyrex, 7 cup bowls from Target in April. The first time we used one of the bowls by heating some soup in for approximately 3 minutes and then took the bowl out and set it on a clean, dry, [REDACTED] countertop, the bowl exploded sending shards of glass everywhere. Fortunately our son was not injured.

Model
6017397
Bought from
Target
Bought
Apr 26, 2020
Where
Sudbury, Massachusetts: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/24/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200804-93747-2147370699) on August 13, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Upon receiving this Report, Corelle Brands immediately searched its database for any contact and/or information received from the consumer. Our records confirmed that we have not been contacted by this consumer. Based on the information provided in the Report, Corelle Brands understands that the consumer placed her Pyrex bowl that was heated in the microwave for 3 minutes directly onto her countertop surface, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Specifically, the user instructions state:
Avoid placing a hot Pyrex® dish directly on a countertop or wet, cool or metal surface. Place it on a dry cloth or potholder, or on a wooden trivet or cooling rack.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200804-93747-2147370699. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 2, 2020, sent to the company Jul 23, 2020, published by CPSC Aug 6, 2020

The product, in the report: Pyrex brand glass bowl. Approximately 6” across x 3” high. Inscribed on the bottom of the bowl is: Microwave safe

I recently purchased a set of Pyrex brand food storage bowls with snap on lids. They are sold as use from refrigerator to microwave or oven. I just placed a bowl in my microwave to reheat leftover couscous with peas. The cook time was set for 2 minutes. About 40 seconds into it I heard a very loud explosion and realized the sound came from the microwave. I immediately opened the door to stop the timer. Not only had the Pyrex exploded, the interior of the microwave now shows faint gray discoloration throughout which was not there prior to the explosion. The entire bowl had exploded. This product is not supposed to react like that. While at my son’s home we have microwave heated a variety of foods countless times. This product is unstable for some reason and should immediately be recalled. I have a photo should you need it. Thank you for investigating this product.

Bought from
Amazon
Bought
Jun 15, 2020, about then
Where
Afton, Oklahoma: Mobile/Manufactured Home
Who was involved
Age 67, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/3/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200702-E4059-2147371337) on July 23, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury and that the referenced product complies with applicable durability and testing protocols. Heat-strengthened soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the Report, so Corelle Brands is unable to verify whether the consumer previously contacted Corelle Brands about this matter. The Report details that the consumer placed her Pyrex® dish directly from the refrigerator and into the microwave for reheating, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. The user instructions state:
Allow Pyrex to come to room temperature before immersing in water or placing in the freezer, refrigerator, microwave or pre-heated oven.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and encourage this customer to reach out to a Customer Care Center specialist and provide Corelle Brands with the opportunity to resolve this to the customer’s satisfaction.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200702-E4059-2147371337. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 5, 2020, sent to the company Jun 18, 2020, published by CPSC Jul 2, 2020

The product, in the report: Pyrex FBA_1105395 Basics 8.1” Square (2 Quart), 8 inch, Clear

I used my glass Pyrex dish for baking meatballs in the oven, opened the oven and the entire dish exploded! Glass everywhere in my kitchen, hit the inside of my oven with such a force that it cracked the glass inside the oven! I now have to replace my brand new oven door which isn’t under warranty because it’s the fault of the Pyrex!

Model
FBA_1105395
Bought from
unknown
Where
ORMOND BEACH, Florida: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/1/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200605-11373-2147371889) on June 18, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that the referenced product complies with applicable durability and testing protocols. Heat-treated soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Upon receiving this Report, Corelle Brands immediately searched its database for any contact and/or information received from the consumer. Our records confirmed that we have been in communication with the consumer. [REDACTED] contacted Corelle Brands on June 23, 2020, informing our Consumer Care Center specialist that she was cooking veggie meatballs in an oven preheated to 450 degrees Fahrenheit. No sauce was in the dish with the meatballs when they began cooking. [REDACTED] added room temperature sauce to the dish at a later point in the cooking process, resulting in breakage to the product due to the sudden change in temperature.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Specifically, the user instructions state:
Once a Pyrex® dish is already hot, do not add liquid to it (for example, by basting with liquid not already in the dish). Adding liquid to hot glass may compromise the product’s strength, potentially resulting in breakage.
Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and a Customer Care Center specialist reached out to [REDACTED] to ensure her complete satisfaction with Pyrex®. Corelle Brands offered to replace [REDACTED]’s product at no charge and the customer agreed and seems satisfied with the replacement product being provided. Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200605-11373-2147371889. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 10, 2020, sent to the company May 19, 2020, published by CPSC Jun 3, 2020

The product, in the report: 8.5” x 4.5” Pyrex loaf container

I was baking with a Pyrex loaf container 8.5” x 4.5”. The Pyrex exploded in my oven after baking for 30 mins at 350 degrees. The Pyrex was at room temperature and so was the batter. The Pyrex exploded into hundreds of pieces, some large, some tiny. Glass was lodged all around my oven. It was impossible to completely clean. This was a terrifying experience. I had purchased the Pyrex from Cliff’s variety in [REDACTED] one day before using it.

Bought from
Cliff’s Variety
Bought
May 9, 2020
Where
San Francisco, California: Home/Apartment/Condominium
Who was involved
Age 33, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/2/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200510-19910-2147372435) on May 19, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that the referenced product complies with applicable durability and testing protocols. Heat-treated soda-lime glass is safe to use and the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Upon receiving this Report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. The company’s records confirmed that we have been in communication with the consumer. Specifically, Mr. [REDACTED] contacted Corelle Brands on May 10, 2020 via social media and a Corelle representative responded that same day requesting his email address. On May 11, 2020, a Consumer Care Center specialist emailed Mr. [REDACTED] for more detailed information and to request that a sample of the product be returned for evaluation. Mr. [REDACTED] informed Corelle Brands that he did not retain any samples of the product. Corelle thanked Mr. [REDACTED] for this information and assured him that a Customer Response Team representative would reach out to provide further assistance. On May 14, 2020, a representative from the Customer Response Team emailed Mr. [REDACTED] requesting detailed information regarding his use of the product and offering assistance to Mr. [REDACTED] to ensure his complete satisfaction. No response to this email has been received and Corelle Brands looks forward to hearing further from Mr. [REDACTED] as customer satisfaction and safety are our top priorities.
Importantly, Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Without more information and a sample from the product used by Mr. [REDACTED], Corelle Brands is unable to test this product and evaluate its use. Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200510-19910-2147372435. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 27, 2020, sent to the company May 5, 2020, published by CPSC May 19, 2020

The product, in the report: TCIN: 53171462 UPC: 071160092129 Item Number (DPCI): 070-02-2127 9x13 inches Came with a red easy carry handle. Purchased within the last 5-7 years.

I used a Pyrex 9 x 13 glass baking dish purchased at Target (I believe it is identical to this one currently sold: the [REDACTED] UPC: 071160092129 Item Number (DPCI): 070-02-2127). I placed boneless pork cutlets that had been dipped in egg and then in bread crumbs in the dish. I placed the dish in a 400 degree oven next to a cookie sheet with sweet potato slices on it. I then decided to increase the oven temperature to 425 degrees. About 15 minutes later I heard what sounded like a crash. I opened the oven door to find that the Pyrex dish had exploded into little pieces and shards. Upon opening the oven door, many of these pieces fell onto my kitchen floor. My husband and I had to disassemble to oven bottom to remove the glass shards from the bottom.

Bought from
Target
Where
Chevy Chase, Maryland: Home/Apartment/Condominium
Who was involved
Age 12, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/11/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciates receiving this Consumer Product Safety Act Section 6A Report (Report No. 20200427-35085-2147372695) on May 5, 2020 (the “Report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue, safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the Report, so Corelle Brands is unable to verify whether the consumer previously contacted Corelle Brands about this matter. Importantly, Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200427-35085-2147372695. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 6, 2020, sent to the company Apr 14, 2020, published by CPSC Apr 28, 2020

The product, in the report: Pyrex glass 9 x 13 baking dish

I was making chicken in the pyrex glass dish in the oven at 350 degrees for 30 minutes. For the last 10 minutes, I turned the temp up to 400. At about 8 minutes I heard a loud boom & the dish had exploded in the oven, into many, many pieces. No one was hurt.

Bought from
I don’t remember
Bought
Apr 1, 2016, about then
Where
South Portland, Maine: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/16/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on April 14, 2020 (“Report No. 20200406-0E17D-2147373039” or “report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action.
Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. The company’s records confirmed that the customer has not contacted us regarding this matter, although Corelle Brands will follow-up with the customer right away because customer satisfaction and safety are our top priority.
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to avoid extreme thermal changes and minimize the possibility for breakage.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200406-0E17D-2147373039. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 30, 2020, sent to the company Apr 7, 2020, published by CPSC Apr 21, 2020

The product, in the report: Pyrex glass pie dish, 9.5 x 25 cm USA C209 15 16

A Pyrex pie dish was resting on top of two other pryex dishes on top of a counter overnight. Dish was undamaged, has never been used on a stovetop or broiler surface, and had been purchased within the last two years. No external heating or cooling surfaces were present, and yet at some point the top pyrex dish exploded, getting glass shards all over a ~4 foot radius. Could’ve been extremely dangerous if I’d been in the area at the time. As it stands I had to wear protective gear and spend about an hour cleaning the shards up because there were so many of them.

Where
Washington: Other Public Property/Office
Who was involved
Age 20, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/9/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle”) appreciated receiving this 6A report on April 7, 2020 (“Report No.” 20200330-06AC1-2147373139 or “report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the report, so Corelle Brands was unable to verify whether or not the consumer had previously contacted Corelle Brands about this matter. Importantly, Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200330-06AC1-2147373139. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 16, 2020, sent to the company Mar 24, 2020, published by CPSC Apr 14, 2020

The product, in the report: pyrex baking dish approx 12cm by 4cm x 2 Model (unknown) cant tell as shattered

I used a glass dish to warm up food at 400c for 20 minutes. As I removed it from the oven, and placed on top for cooling, 3 seconds later it exploded. It sounded like a bomb.The surface was not wet or cold. The dish was fairly new. Glass shattered everywhere into many small pieces. Luckily, I turned away to get a serving spoon three feet away, or else it would have exploded into my face. Thankfully, the glass spread to the floor, oven and counter tops. I watched your related video that was sent by a relative who experienced the same incident. I remained in shock for an hour realizing how close that was to seriously injuring me, especially if the dish splattered a liquid.

Model
cant tell as shattered
UPC
cant tell
Serial number
can tell
Bought from
walmart
Bought
Jun 2, 2017
Where
Thornhill, Canada: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/1/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle”) appreciated receiving this 6A report on March 24, 2020 (“Report No.” 20200316-47E2E-2147374346 or “report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the report, so Corelle Brands was unable to verify whether or not the consumer had previously contacted Corelle Brands about this matter. Importantly, Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they provide customers with clear information on how to minimize the possibility for breakage. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200316-47E2E-2147374346. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 19, 2020, sent to the company Feb 27, 2020, published by CPSC Mar 19, 2020

The product, in the report: Pyrex glass baking Dish clear glass pyrex brand 9x13 casserole

Clear glass pyrex 9x13 casserole exploded in my hands as I was removing it from the oven. I was wearing an oven mit on my right hand and used a potholder with my left hand. My right hand with the oven mit was supporting the bottom of the pyrex, while my left hand (with the potholder) was holding the lip of the pyrex. The pyrex exploded just as I was almost to about to place it down on a room temperature stovetop.
A finger on my left hand was sliced by the flying glass and the rug was melted by the glass pieces/shards.

Where
San Clemente, California: Home/Apartment/Condominium
Who was involved
Age 63, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/10/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on February 27, 2020 (“Report No. 20200219-0ED97-2147374747” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle Brands notes that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action, and Corelle Brands does not believe that the product presents a defect or quality issue.
Upon receiving this report, Corelle Brands immediately searched its database for information received from the customer. Corelle’s records confirmed that the customer has not contacted us regarding this matter, although Corelle Brands will follow-up with the customer as customer satisfaction and safety are our priority.
Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200219-0ED97-2147374747. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 10, 2020, sent to the company Feb 19, 2020, published by CPSC Mar 11, 2020

The product, in the report: Pyrex glass dish, no handles, approximately 9x7”.

A smaller Pyrex pan (approx 9x7”) was in the oven baking. The pan had been in the oven for approximately 25 minutes at 425 degrees F when we heard a loud noise and smoke started pouring out of the oven. The pan had “exploded” in the oven, flinging glass everywhere, including into other containers cooking in the oven. The bottom completely shattered, dropping the food onto the bottom of the oven, causing the smoke. The house was quickly filled with smoke, setting off the smoke detectors. We turned off the oven within 15 seconds of the pan exploding, but it didn’t matter. After allowing the oven to cool, we found glass all over the oven. The explosion was quite violent and we were glad no one was near the pan. The pans had not been touched (no sudden temperature changes), the food was warm when placed in the pan (no transfer from fridge to oven), and no sharp objects had made contact. The food inside the pan had not dried out, as liquid was all over the bottom of the oven. No injuries were sustained in the initial explosion as it was contained to the oven.

Bought from
World Kitchen Outlet, Indiana
Bought
Jun 1, 2011, about then
Where
Santa Clarita, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle”) appreciated receiving this 6A report on February 19, 2020 (“Report No. 20200210-36F09-2147374924” or “report”), and the opportunity to provide a response to the Commission.
As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem.
Unfortunately, no consumer contact information was provided in the report, so Corelle Brands was unable to follow up with the customer. Because customer satisfaction and safety are Corelle’s top priority, we ask all consumer’s to contact us by email at https://www.pyrexhome.com/customercare or by calling toll-free at 1-800-999-3436. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200210-36F09-2147374924. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 6, 2020, sent to the company Jan 16, 2020, published by CPSC Jan 31, 2020

The product, in the report: Pyrex® 3-quart Glass Baking Dish

I was baking eggplant in a large Pyrex baking dish. After I took the pan out of the oven and set it on top of the oven, it exploded. Shards of glass scattered all over the kitchen, as far as six feet away. I am very lucky that I wasn’t hurt and especially lucky that a shard of glass didn’t end up in my eye! I used the product as intended.

Model
Item #: 1119567
Bought
Jul 2, 2015, about then
Where
Arlington, Virginia: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/30/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on January 16, 2020 (“Report No. 202000105-FC3C-2147375581” or “report”), and the opportunity to provide a response to the Commission.
Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. The company’s records confirmed that the customer has not contacted us regarding this matter, although Corelle Brands will follow-up with the customer right away because customer satisfaction and safety are our top priority.
Importantly, the product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect.
Again, customer satisfaction and safety are Corelle Brands’ top priorities, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20200105-FC53C-2147375581. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 25, 2019, sent to the company Jan 13, 2020, published by CPSC Feb 4, 2020

The product, in the report: Pyrex glass pan approx 9x13

I baked a Christmas dish in a glass Pyrex pan at 450 degrees. When I took it from the oven and placed it on the granite counter, all 4 sides of the dish exploded outward, shattering and spraying glass in all directions.

Bought
Dec 1, 2010, about then
Where
Wenonah, New Jersey: Home/Apartment/Condominium
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/24/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on January 13, 2020 (“Report No. 20191225-875C4-2147375817” or “report”), and the opportunity to provide a response to the Commission. Importantly, the product complies with applicable durability and testing protocols and is not the subject of an associated recall or other corrective action. As set forth below, Corelle Brands does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect. Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer, and confirmed that the customer has not contacted us regarding this matter. Please note though, that within his report, the customer states he removed the hot dish from his oven and placed it on a granite countertop. However, user instructions are provided both on the product packaging and online, and they expressly and prominently advise users to avoid placing a hot dish on a cool surface, such as a granite countertop. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction and will follow up with the customer. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191225-875C4-2147375817. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 15, 2019, sent to the company Jan 10, 2020, published by CPSC Jan 27, 2020

The product, in the report: 9 X 12 glass pyrex baking dish.

Placed 9 X 12 glass pyrex baking dish in the oven at 450. Had small oven thermometer in the oven which also read 450. After about 45 min, the glass dish exploded.

Bought from
unknown
Where
Brush Prairie, Washington: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/23/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on January 10, 2020 (“Report No. 20191215-E069E-2147376011” or “report”), and the opportunity to provide a response to the Commission.
Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. The company’s records confirmed that the customer has not contacted us regarding this matter, although Corelle Brands will follow-up with the customer right away because customer satisfaction and safety are our top priority.
Importantly, the product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle Brands does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect.
Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191215-E069E-2147376011. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2019, sent to the company Jan 7, 2020, published by CPSC Jan 22, 2020

The product, in the report: Pyrex clear glass 9x13 baking pan

I was preparing to bake some pasta in my electric oven and set a glass Pyrex baking pan on the stovetop while I stirred a pot of spinach. Suddenly there was a loud sound of explosion, I flinched and then opened my eyes to see shards of glass all over the stove and across the kitchen. I quickly went into cleaning mode and then paused, realizing how lucky I was I did not get injured by the exploding glass. I will take the blame for setting glass on a warm stove - but I definitely did not realize the glass would explode if I did that. Can I use Pyrex in an electric oven? Very nervous to use glass cookware now.

Bought from
Acme, Pennsylvania
Where
Harrisburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/13/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on January 7, 2020 (“Report No. 20191210-2A291-2147376077” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Upon receiving this report, Corelle immediately searched its database for any contact and/or information received from the customer. Corelle’s records confirmed that we had been in communication with the customer prior to receiving this report and that the customer seemed satisfied with a customer service accommodation. Importantly, Corelle’s on-package and online instructions expressly and prominently inform users how to use their bakeware properly. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we, nevertheless, have a strong commitment to customer satisfaction. Again, because customer satisfaction and safety are Corelle Brands’ top priority, we encourage all our consumers to contact us at any time, whether by telephone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191210-2A291-2147376077. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 28, 2019, sent to the company Dec 27, 2019, published by CPSC Jan 17, 2020

The product, in the report: clear rectangular glass cookware labeled “oven safe” Pyrex brand.

Used Pyrex brand glassware labeled “oven safe” to heat food in an oven. While in the oven, the glass suddenly shattered.

Where
elkview, West Virginia: Home/Apartment/Condominium
Who was involved
Age 42, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/9/2020) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on December 27, 2019 (“Report No. 20191128-C0489-2147376304” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Upon receiving this report, Corelle immediately searched its database for any contact and/or information received from the customer. Corelle’s records confirmed that we had been in communication with the customer prior to receiving this report and that the customer seemed satisfied with a customer service accommodation. Specifically, Mr. [REDACTED] contacted Corelle Brands on November 28, 2019, via social media, although he did not respond to Corelle’s request for additional information. The next day, on November 29, 2019, Ms. [REDACTED] contacted Corelle Brands via telephone and accepted and seemed satisfied with a replacement product that Corelle provided as a customer service accommodation. Importantly, Corelle’s on-package and online instructions expressly and prominently inform users how to use their bakeware properly. Although the customer’s reported problem does not reflect a quality or safety issue presented by the product, we nevertheless have a strong commitment to customer satisfaction. Again, because customer satisfaction and safety are Corelle Brands’ top priority, we encourage all our customers to contact us at any time, whether by telephone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191128-C0489-2147376304. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 19, 2019, sent to the company Dec 17, 2019, published by CPSC Jan 3, 2020

The product, in the report: 9 by 13 glass Pyrex baking dish purchased at Westbrook Outlets

I am a little late in reporting this, although when it happened I did contact the company directly. This is in reference to a 9 by 13 glass pyrex baking dish. I was baking salmon in our oven, probably around 400 degrees and it shattered. Thankfully the oven door was closed and no one got hurt. We might still have pictures somewhere, I’d have to check. I may have taken it out of the refrigerator and put in the oven or it was marinating on the counter, unfortunately in the passing of time I can’t be sure. However, I see this is an ongoing problem and the company hasn’t done anything to fix it. The estimated date is probably very inaccurate, by adding my name I hope you can judge the frequency this is happening.

Bought from
Corningware Outlet
Bought
Jan 2, 2016, about then
Where
KILLINGWORTH, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/30/2019) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on December 17, 2019 (“Report No. 20191119-66890-2147376492” or “report”), and the opportunity to provide a response to the Commission. Upon receiving this report, Corelle immediately searched its database for any contact and/or information received from the consumer.
Corelle’s records showed that Mr. and Mrs. [REDACTED] previously contacted Corelle about this matter in September 2013. In his 2013 communication, Mr. [REDACTED] provided the same land address that Mrs. [REDACTED] provided in her 2019 report, referenced above. In 2013, the [REDACTED] described the same circumstance as described again by Mrs. [REDACTED] in this 2019 report, specifically, cooking salmon in a Pyrex baking pan. In this 2019 report, however, Mrs. [REDACTED] expressly acknowledged that she (and/or another person in her household) previously contacted Corelle about this matter, and she estimated that the date was in 2016. As noted above, Corelle’s records showed that the prior contact occurred in 2013. For the sake of clarity, in 2013, Mr. [REDACTED] accepted and seemed satisfied with a replacement dish that Corelle provided as a customer service accommodation.
The product referenced by the [REDACTED] at all times complied and comply with applicable durability and testing protocols. Further, the product was not and is not the subject of an associated recall or other corrective action. Corelle did not and does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect.
Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191119-66890-2147376492. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 13, 2019, sent to the company Nov 21, 2019, published by CPSC Dec 13, 2019

The product, in the report: Pyrex baking dish with red cover. Relatively new. 11X7 inched. Two quart. It also said USA C232 16 12.

Last evening I used a relatively new Pyrex baking dish. It was 11X7 inches, 2 quart. It also said USA C232 16 12. I had placed approximately one tablespoon of olive oil in the bottom of the dish and placed two frozen fish fillets in the bottom of the dish. I placed the dish in a preheated 425 degree oven. They baked for 10 minutes. I removed the dish from the oven and set it on my stove top. I have an electric stove with a glass top solid black surface. I turned the fish fillets over and put the dish back in the oven for another 10 minutes. I then took the dish out of the oven and placed it directly onto the surface of the stove top. Thankfully I turned around to go to the counter to get my plate and boom!!!! The baking dish exploded!!! Glass shards flew 3-4 feet!!!! Most of the glass pieces covered the stove top!!! My husband and I were flabbergasted!! We’d never heard of such a thing!! We cleaned up the mess. Wish I had taken a photo. Then I googled “exploding Pyrex “ and saw I was not alone!! Please add my complaint to the list you have. So grateful no one was hurt!!

Bought from
Don’t know
Where
New Smyrna Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/3/2019) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on November 21, 2019 (“Report No. 20191113-41DC3-2147376592” or “report”), and the opportunity to provide a response to the Commission. Upon receiving this report, Corelle immediately searched its database for any contact and/or information received from the customer. Corelle’s records confirmed that customer has not contacted Corelle Brands regarding this matter, although certainly Corelle will follow-up with the customer right away because customer satisfaction and safety are our top priority.
Importantly, the product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191113-41DC3-2147376592. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 11, 2019, sent to the company Dec 13, 2019, published by CPSC Jan 7, 2020

The product, in the report: Pyrex pie pan with scalloped edges

Pyrex baking dish exploded when removed from the oven.

Bought from
Food Lion, South Carolina
Bought
Nov 8, 2019
Where
Camden, United States: Home/Apartment/Condominium
Who was involved
Age 88, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/18/2019) World Kitchen, LLC: Corelle Brands, LLC(“Corelle”) appreciated receiving this 6A report on December 13, 2019 (“Report No. 20191111-980AA-2147376637” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle notes that the consumer chose not to provide any contact information in her report, but she did state that she plans to contact us. Because customer satisfaction and safety are Corelle’s top priority, we welcome the consumer’s contact and look forward to speaking with her by email at https://www.pyrexhome.com/customercare or by calling toll-free at1-800-999-3436. Importantly, the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191111-980AA-2147376637. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Oct 22, 2019, sent to the company Nov 15, 2019, published by CPSC Dec 2, 2019

The product, in the report: Pyrex 3 quart glass baking pan, comes with lid but I obviously did not use the lid in the oven as it is red plastic.

I was baking boneless chicken breast in my Pyrex pan in my preheated 375 degree oven. About 15 minutes into it, I hear a huge explosion. Smoke was spilling out of the oven and spreading through the house. Chicken grease and olive oil were mixed with glass in the bottom of my oven. Surprisingly the chicken remained intact on the bottom of the pan. The sides of the pan busted. I got glass in my fingers and in the corner of my eye trying to clean it out. I was able to remove the glass. My lungs remained smoke-filled the entire night and I am asthmatic.

Model
Pyrex Easy Grab N Bake 6 piece value pack
Bought from
Walmart.com
Bought
May 1, 2018
Where
Hartford, Connecticut: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/18/2019) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on November 15, 2019 (“Report No. 20191022-E439F-2147377002” or “report”), and the opportunity to provide a response to the Commission. Upon receiving this report, Corelle immediately searched its database for any contact and/or information received from the customer. Corelle’s records confirmed that the customer has not contacted Corelle Brands regarding this matter, although certainly Corelle will follow-up with the customer right away because customer satisfaction and safety are our top priority. We respectfully note that no medical attention was sought for the referenced minor injury.
Importantly, the product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Corelle does not believe that the product presents a defect, quality issue or safety hazard or any other problem in any respect. Again, customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20191022-E439F-2147377002. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2019, sent to the company Oct 10, 2019, published by CPSC Oct 25, 2019

The product, in the report: Pyrex baking dish, glass

Baked brownies in my 8x8 Pyrex dish and as it was cooling on my pot holders the glass exploded and shattered all over the kitchen.

Where
Unspecified: Unspecified
Who was involved
Age 26, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/24/2019) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”) appreciated receiving this 6A report on October 10, 2019 (“Report No. 20190913-EE892-2147377701” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action.
Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. Corelle Brands’ records confirmed that the customer never contacted Corelle Brands regarding this or any other matter .
Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they repeatedly, clearly and conspicuously provide consumers with instructions on how to avoid extreme thermal changes and minimize the possibility for breakage.
Customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.

CPSC report 20190913-EE892-2147377701. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 28, 2019, sent to the company Oct 7, 2019, published by CPSC Oct 22, 2019

The product, in the report: Pyrex Easy grab bake and store 6 Piece value pack

The oven was preheated at 425 degrees. Caller was baking broccoli for 25 minutes. When she took product out of the oven and placed it onto the countertop the product immediately shattered into pieces.

Model
Easy grab
Bought from
Walmart, Ohio
Bought
Apr 24, 2018
Where
Columbus, Ohio: Unspecified
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/21/2019) World Kitchen, LLC: Corelle Brands, LLC (“Corelle Brands”), appreciated receiving this 6A report on October 7, 2019 (“Report No. 20190828-E8FE4-1898639” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action. Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer but has no record of any contact from Ms. Fisher.
The following user instructions and warnings are prominently set forth on both the outer Pyrex Easy Grab® product packaging and inside the product within the product’s user instructions, respectively: “Avoid Extreme Temp Changes” and “Avoid sudden temperature changes to glassware.”
Indeed, the Pyrex® user instructions are included within the product and online, and they repeatedly, clearly, and conspicuously advise consumers to avoid placing a hot dish on a cool or wet surface such as a countertop.
Despite these warnings, the customer acknowledged removing her Easy Grab product from a hot oven and placing the hot bakeware dish directly on a cool countertop as the customer did not report using a dry cloth, pot holder, trivet or cooling rack. A copy of the Pyrex Safety and Usage Instructions are located at https://www.pyrexhome.com/product-warranties.
Customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response. Confidential Pursuant to CPSA Section 6.

CPSC report 20190828-E8FE4-1898639. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 1, 2019, sent to the company May 9, 2019, published by CPSC May 23, 2019

The product, in the report: Pyrex® Easy Grab 3-qt Oblong Baking Dish w/Red Lid -- baking/casserole dish, about 17” x 10” [ https://bit.ly/2PIkSLJ ]

Pyrex rectangular baking dish shattered shortly after being put in a preheated oven. The baking dish had been stored at room temperature. A few minutes prior to putting in the oven, the dish was filled with a pasta/casserole that had been cooked on the stove. The food was warm but not scalding when added to the dish, and the contents were already liquid-y, so no additional water was added. The dish was then placed in the center rack of the oven, which had been preheated to 350° (oven was done preheating before dish was placed inside). A few minutes later, there was a loud crashing/banging sound. Upon opening the oven, we saw that the dish had completely shattered. Fortunately, because this happened while it was cooking, no one was hurt (though cleanup was difficult and messy, as the oven was filled with splattered food and broken glass).
The baking dish was purchased about 6 months ago and had only been used 2-3 times, previously without issue. The dish was not damaged or scratched.

Model
(1090949) Pyrex® Easy Grab 3-qt Oblong Baking Dish w/Red Lid
UPC
071160060593
Bought from
Stop & Shop, Connecticut
Bought
Oct 1, 2018, about then
Where
New Haven, Connecticut: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190501-9E65D-2147381277. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 12, 2019, sent to the company Apr 22, 2019, published by CPSC May 6, 2019

The product, in the report: Pyrex 4-cup Round Dish with Blue lid

I microwaved a Pyrex dish from the refrigerator with stuffed bell peppers and it shattered. 1000 watt microwave.

Model
4-cup Round Dish with Blue lid
Bought from
Target?
Where
BILLINGS, Montana: Other
Who was involved
Age 52, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190412-D321E-2147381709. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 29, 2019, sent to the company Apr 5, 2019, published by CPSC Apr 26, 2019

The product, in the report: 4-cup Round Dish with Blue lid

I took a modern Pyrex marked “Microwave Safe” and “Made in USA” from the refrigerator with cold soup and put in in a 1000 watt Microwave for 2 minutes and the glass shattered.

Bought from
I don’t know
Where
Billings, Montana: Other
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/4/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20190329-27772-2147381931. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 17, 2019, sent to the company Mar 27, 2019, published by CPSC Apr 17, 2019

The product, in the report: Glass baking pan

We were cooking chicken in a pirex glass pan. It exploded inside the oven. No one was hurt. But I found many others online that this happened to, and read that you received < 1000 complaints on these in 7 years. The amount of reported incidents to websites is probably closer to 100,000. I found them in minutes, on reddit, twitter, and consumer reports. I bet many people, like myself just didn’t know to report it to you. So, I’m reporting it now. It happened last month.
We were cooking chicken breasts, like we had done many times, the pan was in the oven for about 20 minutes.and it just exploded. After reading more about the soda lime switch, I think some cold chicken blood ran out of the middle of one of the breasts as it cooked and when it hit the hot glass it exploded. In my opinion these are not safe for public use. If this happened when we were holding it or moving it, it could have severely injured one of my family. We were lucky it exploded inside the oven, it just ruined dinner, and was a pia, to clean out the oven.

Bought from
Unknown, it was 5 years ago, target maybe
Bought
Mar 15, 2016, about then
Where
Macedonia, Ohio: Home/Apartment/Condominium
Who was involved
Age 30, Male
The reporter’s relation to them
Self
As this report names them
Brand Pirex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190317-B484C-2147382153. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 3, 2019, sent to the company Mar 11, 2019, published by CPSC Apr 1, 2019

The product, in the report: Pyrex clear glass salad or mixing bowl

I took my Pyrex clear glass bowl from the cupboard, placed it on the counter top and added salad greens and dressing, then brought the bowl to the dinner table. As we were eating dinner and salad, the bowl suddenly exploded into hundreds of pieces of glass and several large pieces, see attached pix.
This bowl was given to me at Christmas 2017 and was the largest of a set of four Pyrex bowls. The large one was the one that exploded, it has never been in the oven, microwave or freezer. I have read where these have been known to explode when heated or transitioned from hot to cold or cold to hot but this bowl was at room temperature when in the cupboard and during our use for the salad.
Shards of glass landed in our food, on the table, floor and in our laps. Obviously our meal ended abruptly as we started cleanup. When it exploded, it made quite a loud noise and happened faster than anyone could react. We are so lucky glass didn’t fly into our eyes.
There is no apparent reason why this type of glass explosion should happen and I am writing to you in hopes you have the power to work with Pyrex in preventing this from ever happening again. These glass bowls should all be recalled.

Bought
Dec 25, 2017
Where
New Port Richey, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/28/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com.

CPSC report 20190303-90670-2147382395. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2019, sent to the company Mar 7, 2019, published by CPSC Mar 29, 2019

The product, in the report: Clear 11×15 Pyrex baking pan

Was baking a pork roast and vegetables wrapped on aluminum foil in my 11×15 Pyrex baking dish at 350 degree for one hour. Timer was about to go off and suddenly we heard a loud explosion in the kitchen from the oven. Went running in. Shut the oven off and opened the door to see the Pyrex baking dish had shattered all over the oven. There are a few larger pieces as well. This occurred on February 27th 2019 at around 7:00 PM. No one was injured. However when the timer went off I could of opened the door and been faced with the exploding glass toward myself or daughter. We were lucky this time that it had exploded be for the timer went off and no one was injured. We are now concerned about the the use of our other Pyrex dishes and [REDACTED] dishes.

Where
Vista, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/28/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20190227-F8BC6-2147382453. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 27, 2019, sent to the company Mar 26, 2019, published by CPSC Apr 16, 2019

The product, in the report: 13x9 Pyrex Baking Dish (Glass Baking Dish)

a pyrex baking dish exploded in my kitchen. I spoke with someone in your office today and described it. The dish was empty, sitting on top of the stove on the front burner, which was on low. Luckily I was not in the kitchen but would have been severely injured, probably blinded because the shards of class were very small, almost dust, with slivers 2-3 mm in length, and large pieces too, probably thousands. The pieces extended to a range of 1 feet with most of it on the stove and floor surrounding the stove. Must have been an incredible site. No cookware should do this kind of thing. I will not use it again, ever. The general public needs to be aware of this!! The company, corelle brands, rep. hung up on me when I stated the reason for my call

Model
13x9 Glass Baking Dish
Where
Raleigh, North Carolina: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/28/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20190227-F4534-1836744. Submitter: State Government Agency Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 7, 2019, sent to the company Feb 19, 2019, published by CPSC Mar 14, 2019

The product, in the report: Blue Pyrex rectangular baking dish

My husband took my blue Pyrex dish out of the oven & before he could get from the oven to the table which was about 3 feet it Exploded in his hands. It burned his hands & left burns in the kitchen floor in several places. We were finding shards of glass under the frig, the breakfast bar & the hutches for weeks. This happened aprox Dec.17-21-2017.

Model
I don’t know
Bought from
Walmart, Indiana
Where
Lake Station, Indiana: Unspecified
Who was involved
Age 59, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/21/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com. The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. As part of our standard procedure, whenever an injury is reported, we ask the consumer to send World Kitchen the broken dish to allow us to confirm product identity and evaluate the breakage. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20190207-35951-2147382830. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 3, 2019, sent to the company Feb 15, 2019, published by CPSC Mar 13, 2019

The product, in the report: Pyrex glass pan

On 2/3/2019, I preheated my oven per instructions on the label for [REDACTED] Bacon. After the oven was preheated, I lined the glass pan with aluminum foil. Then I placed five strips of bacon onto the foiled pan. Then I placed the bacon into the oven for 15 mins. Then I removed the pan of bacon from the oven and placed it on top my glass top stove. The pan exploded. Glass went everywhere and it almost injured me.

Bought from
Walmart, Texas
Where
Midlothian, Texas: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/21/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20190203-787F1-2147382929. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2018, sent to the company Jan 30, 2019, published by CPSC Feb 21, 2019

The product, in the report: 9 x 13 Pyrex brand glass casserole dish

I was cooking food in a 9 x 13 Pyrex brand glass casserole dish. The oven temperature was 325 degrees F. The dish was inserted into a cold oven so the oven and the dish warmed together. 30 minutes into the cooking process, I heard a loud thump inside the oven. Inspection revealed the dish had shattered leaving sharp glass shards throughout the bottom of the oven. I removed what remained of the dish to a hot pad on the kitchen counter. A few minutes later, the dish exploded again showering the kitchen with glass shards. The glass shards were of various sizes from large chunks to grain of sand sized particles.

Model
unknown
UPC
unknown
Serial number
unknown
Bought from
gift, Nebraska
Bought
Dec 1, 2008
Where
Lincoln, Nebraska: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/21/2019) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20181219-41B5B-2147383678. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2018, sent to the company Dec 4, 2018, published by CPSC Jan 29, 2019

The product, in the report: Pyrex 2 QT baking dish

On November 24th, I removed the 2 quart Pyrex dish from the cabinet and placed it on the stove. I then transferred pot pie filling from my pot to the dish. It sat there as I preheated the oven to 400 degrees. I then placed the dish in the oven on the metal rack. I set the timer for 25 minutes. When the timer read 16 minutes, I heard a loud explosion from the oven. When I opened the door, shattered glass and boiling pie filling were everywhere including on the pot pie next to it.

Bought from
Target, Hawaii
Bought
Nov 23, 2017
Where
Saint Johns, United States: Home/Apartment/Condominium
Who was involved
Age 36, Male
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181126-DDAD6-2147384159. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 3, 2018, sent to the company Nov 29, 2018, published by CPSC Dec 14, 2018

The product, in the report: One quart glass container with the word PYREX cast into it. Part number is illegible as it too is cast into the product in tiny print. Product was sold at Macy’s as part of a set.

Put a 1 Quart Pyrex container in the microwave for one minute and 20 seconds and it EXPLODED! Shattered glass went all over the microwave. The container had pasta in it. Container has MICROWAVE SAFE cast into the bottom of it. This product should be recalled. The problem appears to have been around for eight years. Why is it still being sold?

Model
illegible ?201? 27 Made in USA
Bought from
Macy’s, California
Bought
Nov 1, 2017, about then
Where
Escondido, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand PYREX, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181103-DF1B1-2147384660. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 1, 2018, sent to the company Nov 9, 2018, published by CPSC Nov 27, 2018

The product, in the report: Pyrex Easy Grab Glass Bakeware and Food Storage Set (8-Piece, BPA-free) 17.5 X 12.4 X 4.2

Straight from the box using “Pyrex Easy Grab Glass Bakeware” (Purchased on Amazon), in my pre-heated oven, temperature set at 425 degrees, and baking tuna casserole for 30 min, I set the glass cookware outside the oven. Approximately 10-15 min later, I heard a loud bang. Nonetheless, I proceeded to walk toward the noise inside the kitchen finding glass throughout my kitchen floor, pantry, counter-tops, plus the outside of my oven. I’ve notified the organization, but they didn’t bother to take an incident report instead offering me a gift voucher, which I refused to accept. Last, there are multiple complaints listed in the “Product Rating” section on Amazon’s website. Unfortunately, I didn’t read the ratings before my purchase. Last, Amazon stated they would remove the product from their site.

Model
B004CFY55A
Bought from
Amazon, Washington
Bought
Aug 2, 2018
Where
Richmond Hill, Georgia: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex Easy Grab Set, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181101-D1F63-2147384697. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 17, 2018, sent to the company Oct 25, 2018, published by CPSC Nov 15, 2018

The product, in the report: 8 x 8 Pyrex baking dish (used many times before I have another identical purchased at the same time

I was cooking boneless, skinless chicken breast according to a new recipe that promised moist tender results. It said short high heat was the preferred method. I had not tried this before. I preheated the oven, placed the room temperature chicken in the dish and put it in the oven, middle shelf. I set the timer for 15 minutes and went to another room. I heard a very loud sound with the timer showing about 5 minutes remaining. When I opened the door, heat and smoke bellowed forth. The oven light showed the dish broken into several large pieces, many small ones as well as shards. The floor of the oven was a mess. The chicken remained on rungs of the shelf. I put the debris in a disposable foil pan with plastic cover which I taped shut to prevent injury to sanitation workers.
When the oven was cool, I used tongs to remove the pieces, a metal spatula to scrape up smaller pieces, and a damp paper towel to mop up shards and burnt bits. The glass on the oven door was gray with smoke. I removed the oven racks and set the oven to self clean. I remained up for the first 2 hours of the cycle to be sure that the intense heat of the cleaning process did not start a fire. The next day I finished cleaning the oven and racks.
I searched on line about the highest safe oven temperature for Pyres baking dishes because I have 5 others of various sizes plus pie dishes. That is when I discovered that others have experienced the same phenomenon. Now I am also concerned about the [READACTED] casserole dishes I have.

Bought from
gift
Bought
Oct 1, 2008, about then
Where
Prospect, Connecticut: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/9/2018) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20181017-537BA-1803348. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 26, 2018, sent to the company Jun 4, 2018, published by CPSC Jun 25, 2018

The product, in the report: Pyrex microwave safe glass bowl

I was heating up food in a pyrex microwave safe bowl in my microwave when it was finished I reached in to pull it out and it exploded and glass went everywhere including on me.

Bought from
Walmart, Alabama
Bought
Dec 4, 2017, about then
Where
Kinston, Alabama: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/26/2018) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20180526-6C6A0-2147387724. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 13, 2018, sent to the company Apr 20, 2018, published by CPSC May 11, 2018

The product, in the report: 13 by 9 pyrex gass cake pan

I was using a 13 by9 glass pyrex ware baking dish to heat up some cheese enchaladas and about 5 minutes in the oven and the glass exploded in the oven without warning, very dangerous for anyone could have opended the oven and been severely hurt, fortunately no one was .

Bought from
crowleys, Michigan
Bought
Nov 2, 2016
Where
carsonville, Michigan: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand pyrex glass cake pan, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/26/2018) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20180413-1DD87-2147388626. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 10, 2018, sent to the company Apr 18, 2018, published by CPSC May 2, 2018

The product, in the report: Pyrex Easy Grab 2 Qt. Casserole with Lid baking dish

On Sunday, 25th of March 2018, the Pyrex Easy Grab 2 Qt. Casserole with Lid baking dish shattered in an explosive manner. It was purchased in the spring of 2017 at the Eglin Main Exchange. The Pyrex Easy Grab 2 Qt. Casserole baking dish has been used multiple times in a gas oven at 350°F making the same cake (˜at least 5 times with the same cake recipe), since the date of purchase. It has never been dropped or miss used. My wife was baking a cake in the Pyrex Easy Grab 2 Qt. Casserole baking dish. It is quite a useful baking dish, as we are teaching our children how to bake and seeing is a great teaching tool. The cake had been in the oven at 350°F for about 25 minutes in the Pyrex Easy Grab 2 Qt Casserole baking dish. She opened the oven door no more than an inch, when she heard what sounded to her as an explosion. She immediately closed the oven and called for me. I am a US NAVY SEAL Chief, in my assessment of what I found in the oven, it was indicative of a catastrophic and explosive shattering of the Pyrex Easy Grab 2 Qt. Casserole baking dish. The explosive shattering sent fragmenting Pyrex throughout the oven and embedded in seams with significant force. The tamping effect of the cake did not focus the explosive shattering directly down, instead the force and fragments shattered explosively to the sides. If the explosive shattering of the Pyrex Easy Grab 2 Qt. Casserole baking dish had happened after my wife or children had open the oven, they would have had serious lacerations to the face, torso and hands. Safety of my Family and consumers is what has prompted this report.

Model
1085801
Bought from
Eglin Main Exchange, Florida
Bought
Apr 1, 2017, about then
Where
Panama City Beach, Florida: Home/Apartment/Condominium
Who was involved
Age 38, Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pyrex, made or sold by World Kitchen, LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/26/2018) World Kitchen, LLC: At World Kitchen the safety of consumers is our highest priority. As part of our standard procedures, we follow up on reported incidents. We encourage consumers with any concerns about our products to contact us toll-free at 800-999-3436, or e-mail us using the “contact us” link on our website--www.pyrexware.com.The Safety & Usage Instructions for our products and other important product information is available at www.pyrexware.com. All glass bakeware can experience thermal breakage if exposed to sudden or uneven temperature changes. You can avoid the most common causes of thermal breakage by following four simple rules: 1. Always place hot glass bakeware on a dry, cloth potholder or towel. Never place hot glass bakeware on top of the stove, on a metal trivet, on a damp towel, directly on a counter or in a sink. 2. Never put glass bakeware directly on a burner or under a broiler. 3. Always allow the oven to fully preheat before placing glass bakeware in the oven. 4. Always cover the bottom of the dish with liquid before cooking meat or vegetables.

CPSC report 20180410-FC33D-1750702. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Pyrex pots and pans, not metal

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