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Frigidaire gas stoves and ovens

421 reports to CPSC, the latest made Oct 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 30, 2026.

  • 421reports to CPSC
  • Oct 11, 2026the latest report was made
  • Jul 13, 2011the earliest
  • 0with the company’s comments
Brand
Frigidaire
Maker
ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
Gas stoves and ovensCPSC’s product type: Gas Ranges or Ovens (code 279), in Kitchen: Appliances
Other ways the reports write the brand (48)

“Frigidaire Gallery”, “Fridgidaire”, “Frigidare”, “Frigidaire gallery”, “Frigidaire Electrolux”, “FRIGIDARE”, “Frgidaire”, “Frigidaire Gallery Gas Range”, “Frigidaire Gallery Series”, “Frigidaire Gas Range”, “Frigidaire/Electrolux”, “FRIDGEAIR”, “Frdidaire”, “Fridgaire Gallery”, “Fridgdaie”, “Fridgidaire Gallery”, “Fridgidaire gallery 30 in”, “Fridgidare”, “Frididaire”, “Fridigaire”, “Fridigaire Professional Series”, “Frifidaire”, “Frigadare”, “Frigdaire”, “Frigedaire”, “Frigiadaire Gallery”, “Frigidair”, “Frigidaire 30” GSC”, “Frigidaire 5 burner gas oven”, “Frigidaire Galary”, “Frigidaire Galler”, “Frigidaire Gallery 30” 5 Burner double ovwer convection SS g”, “Frigidaire Gallery Gas Slide-In Range”, “Frigidaire Gallery Stove”, “Frigidaire Gallery range/stove Model # fggf3054mwc”, “Frigidaire Galley”, “Frigidaire Gas Range Oven Model # FF GC 36 26 SS”, “Frigidaire Gas Stove”, “Frigidaire Model number FFGW2415QSB”, “Frigidaire Professional”, “Frigidaire Professional Series Oven”, “Frigidaire Stainless-Steel”, “Frigidaire profesional”, “Frigidaire professional”, “Frigidaire subsidiary of Electrolux”, “Frigidaire. Professional Series”, “frgidaire” and “frigidaire galaxy”

By month

99 reports from November 2025 to October 2026; the most in December 2025, 15. 322 earlier reports, since July 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20264
September 202611
August 20269
July 20265
June 20268
May 20262
April 202611
March 20267
February 202610
January 20268
December 202515
November 20259
October 20254
September 20253
August 20251
July 20252
June 20251
May 20252
April 20251
March 20253
January 20251
December 20242
November 20242
October 20243
September 20242
August 20244
July 20242
June 20242
May 20245
February 20242
January 20241
December 20234
November 20231
October 20231
September 20232
August 20233
July 20233
April 20231
March 20232
January 20233
December 20226
November 20221
October 20221
September 20222
August 20221
July 20222
May 20223
January 20223
December 20211
November 20211
October 20211
September 20211
August 20211
July 20211
June 20211
May 20216
April 20213
March 20216
February 20211
January 20213
December 20202
October 20201
September 20203
August 20205
May 20203
April 20201
March 20201
February 20205
January 20201
December 20192
November 20192
October 20192
September 20192
May 20191
April 20192
March 20191
February 20193
January 20192
December 20184
November 20181
October 20181
September 20181
August 20183
June 20182
May 20181
April 20181
January 20182
November 20174
October 20172
September 20174
July 20172
May 20172
April 20173
March 20173
February 20171
January 20178
December 20165
November 20162
October 20161
September 20161
June 20162
May 20162
April 20161
March 20161
February 20161
January 20165
December 20151
November 20154
October 20154
September 20151
August 20151
July 20151
April 20151
March 20151
February 20152
January 20153
December 20146
November 20143
October 20142
September 20145
August 20141
July 20141
June 20144
March 20141
February 20141
January 20142
December 20132
November 20134
October 20133
September 20133
August 20132
July 20134
June 20132
May 20132
March 20131
February 20132
January 20133
December 20123
November 20121
October 20122
September 20124
August 20121
July 20123
June 20122
May 20126
April 20123
March 20122
January 20121
December 20111
November 20112
October 20113
September 20111
July 20111

How badly anyone was hurt

  • Emergency room 4 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 10 CPSC: Injury, Seen by Medical Professional
  • First aid 20 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 23 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 3 CPSC: Injury, Level of care not known
  • No one hurt 315 CPSC: Incident, No Injury
  • No incident, no one hurt 35 CPSC: No Incident, No Injury
  • Not said 11 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 30, 2026. Updated daily.

  1. No one hurt

    Made Mar 15, 2021, sent to the company Aug 13, 2021, published by CPSC Aug 27, 2021

    The product, in the report: gas range

    (03/08/2021) The consumer stated that her husband was baking bread in the oven. He removed the bread because it had burned. He turned the oven off. When the consumer went back into the kitchen ten minutes later, the kitchen was very warm. The oven was still on and she could not get it to go off.

    The consumer’s husband pulled the range away from the wall and unplugged it. He found a plain envelope attached to the back that explained something about a resistant temperature detector and a F10 code. The consumer stated that there was not a code on the control panel.

    The plastic veneer on the cabinet next to the range melted from the heat.

    The consumer contacted the firm and filed a report.

    It seems that two different safety systems failed. “Resistance Temperature Detector” (page 1 of copy) and “Electronic Oven Control” fault codes “F10” (page 2 of copy) Should have indicated “RUNAWAY TEMPERATURE’ but did not. The control panel continued to appear as if it was working in that I could turn the temperature down to the lowest level and then appear to turn the oven and broiler off. Meanwhile the orange glow emanating from the oven looked like fire. It blackened the light bulb inside the oven, melted the veneer on the cabinet and would have burned the house down if no one had remained at home.

    Model
    FFGF3047LSH
    Serial number
    VF53967780
    Bought from
    Lowes, Arkansas
    Bought
    Sep 24, 2016
    Where
    Eureka Springs, Arkansas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 3, 2021, sent to the company Apr 5, 2021, published by CPSC Apr 19, 2021

    The product, in the report: Frigidaire 5 burner, gas range with oven Model FFGF3019LBE

    The oven’s igniter stopped working and the burner would not turn on. It happened once in December 2020, but the consumer was able to light the oven once, afterwards. However, she has not been able to use the oven after getting it lit that one time. The oven’s burner will no longer turn on.

    3/1/2021: The consumer called the manufacturer, [REDACTED], to report the problem to the firm. A pre-recorded message, directed her to a local authorized service company [REDACTED]. The consumer was concerned about calling them, because her warranty has expired and she does not know whether or not they will charge her for the repair.

    2019: One of the range burners stopped working properly. The consumer called a local service company and they sent a technician out to repair it. The technician (name unknown) came out and replaced the front left burners igniter. The burner worked fine after the repair.

    The consumer noticed a slight odor of gas, when these instances occurred, but since the burner and oven did not light in those instances, she quickly turned the gas off. She also noted that she has CO detectors in her home and they did not alarm in either instance.

    I [REDACTED] notified 3/2/2021 the Home Repair Service they stated that it would cost $150 dollars for service call this didn’t include parts and labor.

    Model
    FFGF3019LBE
    Serial number
    VF64542690
    Bought from
    Home Depot, Louisiana
    Bought
    Dec 11, 2016
    Where
    Monroe, Louisiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Mar 1, 2021, sent to the company Mar 17, 2021, published by CPSC Mar 31, 2021

    The product, in the report: Frigidaire Single oven gas range self cleaning Model number FFGH3054US

    I purchased a Frigidaire gas stovetop and oven On 12/15/20. The knobs on the stovetop ignite so easily that when just lightly brushing against them either the gas and or the flame will ignite. We noticed a gas smell in my house because someone walked past the range a must have lightly leaned against it. The Burners Unintentionally ignite numerous times way to often.

    Model
    FFGH3054US
    Serial number
    VF04282877
    Bought from
    HomeDepot
    Bought
    Dec 15, 2020, about then
    Where
    Akron, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No one hurt

    Made Feb 1, 2021, sent to the company Mar 4, 2021, published by CPSC Mar 18, 2021

    The product, in the report: Frigidaire gas range model No. FFGF3054TSD serial No. VF94291584

    This email is about concerns that I have with my Frigidaire Gas Range model number FFGF3054TSD, serial number VF94291584. Less than a year ago I moved into a new home located at [REDACTED] . The builder, Beverly Homes, included in the sale the above mentioned Frigidaire Gas Range. We moved in on February 28, 2020. In that short time there were at least 4 instances where we could smell gas in our new home. The source was always traced back to a burner turned on and not ignited. The reason for the burner being turned on was due to the loose knobs that are easily turned.when reaching into the microwave or upper cabinets. I recently asked my neighbor it they had a similar problem. He told me that he has the same problem. So went on [REDACTED] to research the problems with the Frigidaire range and found a video of a man that was having the same problem. This is very disturbing! Each time this happened I just happened to enter the room and smell the gas. I shutter to think what would have happened if the gas was on and we left the house for a few hours or it we went to bed! This problem could have catastrophic consequences! This is an obvious problem with this range. Do you have a fix for this problem?

    Thank you, [REDACTED]

    Phone [REDACTED] or [REDACTED]

    Model
    FFGF3054TSD
    Serial number
    VF94291584
    Where
    Surfside Beach, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 77, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Jan 30, 2021, sent to the company Mar 3, 2021, published by CPSC Mar 17, 2021

    The product, in the report: Our Frigidaire Gallery gas range broiler had a delayed ignition causing a small explosion inside the broiler oven.

    Our Frigidaire Gas Range broiler had a delayed ignition; suddenly the accumulated gas ignited and caused a mini explosion.

    Model
    FGGF304DLF3
    Serial number
    NF15122557
    Bought from
    Warners’ Stellian, Maple Grove, MN
    Bought
    Nov 12, 2012, about then
    Where
    Maple Grove, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery Gas Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jan 24, 2021, sent to the company Feb 23, 2021, published by CPSC Mar 9, 2021

    The product, in the report: Stainless steel cooktop

    We have had this cooktop installed for 6 months. The knobs are way too easy to turn. My dog put his front feet on the stove and almost burned our house down. My toddler has turned this stove on by accident. I have leaned back and the knobs turn on. My house has filled with gas several times and today the flame was lit by a 40lb dog. This needs to be recalled.

    Model
    FGGC3645QS
    Bought from
    Amazon
    Where
    griffin, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 4, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No incident, no one hurt

    Made Jan 16, 2021, sent to the company Feb 23, 2021, published by CPSC Mar 9, 2021

    The product, in the report: The product is white Electrolux , purchased from Sears. twenty four inch oven

    pilot began to glow but no gas was released by valve.

    Model
    FGB 24L2asa
    Serial number
    NF34422510
    Bought from
    Sears
    Bought
    May 14, 2012, about then
    Where
    PHILADELPHIA, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 67, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  8. No one hurt

    Made Dec 17, 2020, sent to the company Jan 12, 2021, published by CPSC Jan 28, 2021

    The product, in the report: The product is a Frigidaire gas range in stainless steel color purchased in 2017. The appliance has 5 burners and an oven. Model FGGF3036TFA

    My gas range has leaked CO into our home twice now. The local gas company came and put red tags both times and shut off the gas connection to the oven portion. The first time we were using the broiler. The second time, we were using the regular oven. Both my daughter and I were groggy and had nausea when this happened.

    Model
    FGGF3036TFA
    Serial number
    VF72937902
    Where
    Camas, Washington: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Dec 16, 2020, sent to the company Feb 17, 2021, published by CPSC Mar 3, 2021

    The product, in the report: Gas range

    Caller is reporting that the gas range burners turns on easily without the user’s knowledge. She stated that her cat walked across the stove and the two front burner’s came on which caused gas to escape. Caller stated that she contacted the manufacturer and they informed her that they noted the incident in her file and that there was no recall on the product.

    Caller stated that if she had not noticed this incident quickly her house could have been filled with gas. Caller is concerned that these burners are not securely made to prevent this incident and should be recalled.

    Model
    FGGS3065PWK
    Serial number
    AF53700585
    Bought from
    Warner Stellion, Minnesota
    Bought
    Dec 5, 2015, about then
    Where
    Scandia, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Oct 2, 2020, sent to the company Nov 3, 2020, published by CPSC Nov 18, 2020

    The product, in the report: 5 burner, 30” gas stove.

    Coating on all five knobs is peeling off during normal use of gas stove. The numbers on each knob (Part No. 5304502763) have become unreadable.

    Model
    FGGF3035RFC
    Serial number
    VF63900960
    Where
    Battle Ground, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Sep 28, 2020, sent to the company Oct 28, 2020, published by CPSC Nov 12, 2020

    The product, in the report: Oven with gas range top.

    While baking we heard a pop, the tempered glass on the inside shattered spraying glass on the inside.

    Model
    LFGF3052TFC
    Serial number
    VF92401655
    Bought from
    Lowe’s
    Bought
    Feb 2, 2020, about then
    Where
    WILDOMAR, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Sep 21, 2020, sent to the company Sep 30, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Frigidaire 30 in. 5 cu. ft. Front Control Gas Range in Stainless Steel Store SKU # 1004402031 Internet # 309564981 Model # FFGH3051VS

    The glass in the oven door of our Frigidaire stove shattered while the oven was pre heating. I have only had the product since February 2020, so this was very unexpected. Glass fragments went all over the floor, and are still dropping out from the door, as some of the broken glass is still inside. We have a cat and are very worried about the glass shards. They do not make it easy to replace either. I just called Frigidaire, and they redirect you to local repair businesses you need to call yourself. I paid $1000 for this product. To say I’m unhappy is an understatement.

    Model
    FFGH3051VS
    Bought from
    Home Depot
    Bought
    Feb 4, 2020
    Where
    Bergenfield, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Sep 3, 2020, sent to the company Oct 14, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Gas Wall Oven H/A-Exc/Wall Oven 24 inch Silver

    Frigidaire Gas Wall Oven purchased June 6, 2017 malfunctioned and could have started a house fire. I understand that the Frigidaire Electric Wall Oven had a similar problem and was recalled. Why wouldn’t they check the gas oven ? Oven when turned on would immediately heat to 600 degrees (as tested by technician) instead of the 350 degrees of which I had selected. During this time the broiler never went off although not selected. Unit turned itself off and reset to default 12:00 setting. This appears to be more than a normal problem of an oven. This oven was used only approximately 50% of normal usage. Although frigidaire claims it is not an recall item, it should be. Frigidaire please stand behind your products. In the past you have stood behind your name with your products. I personally feel this is a malfunction on a stove just 3 years old.

    Model
    Model FFGW2415QS
    Serial number
    AF71904739
    Bought from
    Home Depot, California
    Bought
    Jun 6, 2017
    Where
    Carson, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Model number FFGW2415QSB, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Aug 31, 2020, sent to the company Oct 2, 2020, published by CPSC Nov 10, 2020

    The product, in the report: gas, self cleaning, convection oven with range

    There is a delayed ignition. When the broiler is turned off, the unit stays on at full temperature, even though the oven is off.

    The consumer began to noticed the problem back in 2018, but wasn’t sure why this happened or if it was normal.

    The consumer said that she is experiencing the same exact problem as the ones in the [REDACTED]. The consumer called the recall firm, because her model number is off by 1 digit from the ones in the recall, but the firm has not been willing to do anything for her. The consumer was told that her product is out of warranty. Their rep. told her they could send out a tech, but she would have to cover the cost. The consumer said since she has the same problem, her model needs to be added.

    The firm gave the consumer a reference # [REDACTED] and she spoke to [REDACTED].

    Model
    LGGF3046TFA
    Serial number
    VF74320636
    Bought from
    Lowe’s, New Jersey
    Bought
    Aug 1, 2018
    Where
    Woodland, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Aug 13, 2020, sent to the company Sep 14, 2020, published by CPSC Sep 28, 2020

    The product, in the report: Frigidare Drop In gas range Model Frigidare Gas Stove Model FPGS3085KFH

    Frigidare Gas Stove Model FPGS3085KFH Ser # NF40227050

    I want to advise you of a very serious safety issue with a Frigidare gas range that results in a serious explosion hazard. I am a retired electrical engineer. Last year we purchased a Summer house in Ohio that is 7 years old. It has the Frigidare range cited above. We recently had a problem with the oven main burner coming on but not igniting, thus filling the kitchen with gas. This puzzled me since I know that gas appliances have safety valves to prevent that. Historically, gas appliances had pilot lights that heated a thermocouple. If the thermocouple did not sense the heat from the flame, it would not allow the main gas valve to turn on. Later, a continuous pilot light was replaced with a spark igniter and a pilot light that only turned on when the appliance was used, but it had the same thermocouple for safety. Both of these systems were very safe. When I investigated why our kitchen filled with gas and later discussed it with the repairman, I found that this range has an entirely different system which, I believe, has a serious design flaw. There is no “pilot light” of either type or spark igniter. Instead there is an igniter with a heating element that gets hot enough to ignite the gas. The gas valve senses the current to the igniter and if there is none, such as with a broken igniter, it will not turn on. When the igniter is new it all works fine. The design defect is that as the igniter ages it does not get hot enough to ignite the gas but the current to it is still great enough to turn the gas valve on. Hence, the gas is on and fills the room or the house depending on how long it is before the problem is discovered. I believe this issue is serious enough to warrant a recall.

    Model
    Frigidare Gas Stove Model FPGS3085KFH
    Serial number
    NF40227050
    Bought from
    NA
    Bought
    Aug 1, 2013
    Where
    Aurora, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Aug 13, 2020, sent to the company Sep 14, 2020, published by CPSC Sep 28, 2020

    The product, in the report: Frigidaire gas range free-standing stove self cleaning

    It’s a Frigidaire gas freestanding range has delayed ignition in the oven causing a sudden boom when lighting

    Model
    LGGF3043KFN
    Serial number
    VF13150264
    Bought from
    Lowed, Georgia
    Bought
    Jun 19, 2012, about then
    Where
    Grovetown, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Aug 8, 2020, sent to the company Aug 25, 2020, published by CPSC Sep 9, 2020

    The product, in the report: Frigidaire Gas Range

    Two days ago I detected a terrible smell emanating from my kitchen. As I got closer it was stronger and I feared it could be a gas leak of some sort. Terrified, I called emergency service with Columbia Gas. After two service men visited the home it was determined that it was not a gas leak but a faulty part in my new stove that was causing an issue of combustion and ultimately pushing extraordinarily high amounts of CO2 from the range. If we had gone to bed that night without investigating I may not have been writing this letter today. We are having an independent Frigidaire appliance repair company coming out to document this and I have also notified Lowes as well. My plumber believes this is a faulty regulator as a result of poor manufacturing but advised to have a Frigidaire Certified installer come and document this.

    Model
    FFGF3052TSC
    Serial number
    VF90631636
    Bought from
    Lowes, Massachusetts
    Bought
    Mar 30, 2019
    Where
    Attleboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Aug 1, 2020, sent to the company Aug 10, 2020, published by CPSC Aug 24, 2020

    The product, in the report: Frigidaire gas range. Model FFGF3054TBE

    In April 2020 we purchased a new Frigidaire gas range. Model FFGF3054TBE.

    Since then, we have had several (six or seven) incidences of us accidentally “bumping on” the burner knobs. This occurs by accidentally brushing up against the knob and turning it to an on position, without realizing that this has happened. In our incidences, the burner did not light. At some point later, we have smelled the raw gas and gone to investigate and turn it off.

    We previously had a similar Frigidaire range that apparently had a much safer knob design. This problem never happened at all in the previous 6 years that we lived here with that older stove.

    The issue with the knobs on this new model is one that Frigidaire is aware of from complaints by other consumers, but they have so far refused to offer a fix, saying only that the design “meets standards.”

    Model
    FFGF3054TBE
    Serial number
    VF00288360
    Bought from
    Lowe’s Home Centers, Illinois
    Bought
    Apr 11, 2020
    Where
    Naperville, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made May 27, 2020, sent to the company Jun 12, 2020, published by CPSC Jun 26, 2020

    The product, in the report: Frigidaire cook top model # FFGC3026SB. 30,” 4 burner black cook top

    I have a Frigidaire cook top that is approximately 3 years old. On Sunday, May 24, 2020 I was using the large burner on the stove and went to turn it off. The burner valve would not budge. It seized up. I could not turn the burner off. I had to go to my garage and get a pair of pliers to turn it. Prior to turning with the pair of pliers, I turned off the other burner I had on as an abundance of caution. I called out a repairman the next day. When he came out he advised me that these burner valves have graphite in them and when they get to hot they seize up over time. The burner valve that seized up was the one to the largest burner with the most BTU’s on the cook top and it is located right in front of the burner valve. Luckily for us, we were very logical in the way we turned it off. Had it happened to someone else, it could have become a catastrophic event.

    Model
    FFGC3026SB
    Serial number
    3F71304848
    Bought from
    Morrison
    Bought
    Jun 1, 2017, about then
    Where
    El Paso, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made May 22, 2020, sent to the company Jun 26, 2020, published by CPSC Jul 13, 2020

    The product, in the report: Frigidaire self-cleaning gas range LFGF3054TFE

    I purchased a suite of Frigidaire kitchen appliances in January, 2020. Immediately, we (me, my son, my daughter and my tenant) noticed that the gas range knobs, if bumped inadvertently, even slightly, will allow gas to flow without the ignition being triggered. This has happened many times - literally several times every week - when merely brushing it with a hand or hip when walking past or leaning against it to access the microwave. If one of us does not notice slight tilting of the knob and leaves the kitchen, the room fills with gas. This is an EXTREMELY DANGEROUS DESIGN FLAW and, according to MANY online product reviews, is experienced by many customers.

    Frigidaire referred me to [REDACTED]. The appliance serviceman refused to acknowledge the problem. When [REDACTED] came out to inspect and I refused to take “there’s no problem” for an answer, he went to his truck and got a device that senses gas. I duplicated the slight turn of the knob and we waited a few seconds. After a couple of seconds, the meter light went on indicating gas was detected. I said “Look! It detected gas!” The repairman said “No, it’s residual gas from previous attempts” [to demonstrate the problem]. I said that if there was that much residual gas it would have lit up immediately and I asked him to repeat the test again.

    HE REFUSED TO REPEAT THE TEST FOR GAS FLOWING BEFORE THE IGNITION WAS TRIGGERED. I again asked him to retest the range for a gas leak. He then said he had another appointment, his company was calling him and he had to leave. He told me he was reporting to Frigidaire that there was no problem. I told him that was not accurate and he said I could call Frigidaire if I disagreed. He was dismissive and clearly not interested in accurate diagnosis of the problem due to the referral relationship with Frigidaire.

    Today, I spoke to [REDACTED], a supervisor at Frigidaire, who said Frigidaire would not repair or replace the range and she refused to acknowledge that gas flowing, silently, before the ignition is triggered is dangerous or a design flaw. She told me I could purchase after market clips from Lowes to prevent the knob from being pushed. However, if the clips fail, and I have no means to test for gas flow, then Frigidaire will just claim their warranty of merchantability is invalidated by an after market alteration.

    This range has a defective design because the knobs are positioned on the front of the unit where a mere brush of a hand, hip or stomach when leaning against the unit to access the microwave, can cause gas to silently flow. If the knobs were positioned on the lateral surface in front of or behind the burners, it would not be possible to inadvertently brush the knobs causing gas to flow without the ignitiion switch being triggered. The design of the range will endanger anyone living in the home and could result in life threatening, unintended combustion or death from gas inhalation.

    I am requesting that Frigidaire replace this range with one that has knobs positioned on top of the range surface. video links: [REDACTED] [REDACTED]

    Thank you

    Model
    LFGF3054TFE
    Serial number
    V94785685
    Bought from
    Lowe’s
    Bought
    Jan 15, 2020
    Where
    Calabasas Hills, California: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made May 6, 2020, sent to the company May 15, 2020, published by CPSC Jun 1, 2020

    The product, in the report: Frigidaire Gas Stove

    Frigidaire Gas Stove- Delay in lighting stove. Gas build up in cabinet then loud whoosh.

    Model
    FGF368GSH
    Serial number
    VFP3559476
    Bought from
    Came with home purchased in 2010
    Where
    CORPUS CHRISTI, Texas: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gas Stove, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Apr 1, 2020, sent to the company Apr 9, 2020, published by CPSC Apr 23, 2020

    The product, in the report: Frigidaire 5 burner stainless steel 36” gas cooktop. Model FFGC3626SSE Serial # #F91203258 Model FFGC3626SSE

    We installed a Frigidaire 5 burner LP cooktop, model FFGC3626SSE, in our new home October 23, 2019 and began using the cooktop November 1, 2019. After a month of use we noticed that the stems of the plastic control knobs were cracking. Upon further inspection, we noted that all 5 control knobs were cracked to a degree. The problem became so serious that the metal clip inside the plastic stem was no longer held in place and would spin independently of the knob. My wife called me at work around January 15, 2020 because she could not get a burner to turn off due to the control knob spinning freely. The plastic stem held long enough to turn the burner on but failed when my wife attempted to shut the burner down. Had the knob been turned past the ignition position allowing gas to flow without igniting and then failed, the result could have been an explosion. As a stopgap, I tightly wound the plastic stems with electrical tape to control the cracking and then called Frigidaire customer service. Frigidaire agreed to send 5 new control knobs which were the same style as the original. We received a package of the new burner knobs around January 25, 2020 (the packing label was dated 1/23/20) and began replacing the knobs that were critical. Within a couple of weeks, the new knobs began to crack as well

    Model
    Frigidaire FFGC3626SSE
    Serial number
    3F91203258
    Bought from
    Big Sandy Super Store
    Bought
    Jul 30, 2019
    Where
    Johnstown, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Mar 23, 2020, sent to the company Mar 31, 2020, published by CPSC Apr 14, 2020

    The product, in the report: Frigidaire Stainless steel 5 burner gas range Model LGGF3043KFM

    I have a Frigidaire Gas Range purchased at Lowe’s in 2012 that was recalled. There is a delay between the time the gas comes on and when it ignites. I noticed my stove was doing this which makes a kind of small explosion (woosh) sound when it finally ignites. I looked it up to see if the model had been recalled. It had (Model #LGGF3043KF). The only problem is they limited it o about 167 models with a certain range of serial numbers. Mine fits all other criteria including having the same problem but doesn’t fit that limited range of serial numbers. I called them and they said they would do nothing. https://www.partselect.com/Recalls/75-Frigidaire-Gas-Range-Recalled-Due-to-Fire-Hazard%2C-Sold-Exclusively-at-Lowe’s-Stores.htm (Here’s the link to the recall I found)

    Model
    LGGF3043KFM
    Serial number
    VF20133355
    Bought from
    Lowes, Oklahoma
    Where
    Tulsa, United States: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Feb 24, 2020, sent to the company Mar 3, 2020, published by CPSC Mar 17, 2020

    The product, in the report: Frigidaire Gas Range

    Frigidaire Gas Range Model #: FGGH3047VFA Serial #: VF94970420

    This is a gas range. The knobs take very little pressure to push in and turn. It takes only the slightest bump to turn knob and release gas. Our kitchen has filled with gas fumes on 3 occasions. Previous gas stoves have never had this issue. Also, the control panel is nearly perpendicular to the floor. Our dog bumps the panel and turns the oven on. I have contacted Frigidaire and Lowe’s. Both have said they can do nothing because it is a design feature and I bought it more than 30 days ago.

    Model
    FGGH3047VFA
    Serial number
    VF94970420
    Bought from
    Lowe’s
    Bought
    Nov 29, 2019
    Where
    STREETSBORO, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Feb 17, 2020, sent to the company Mar 10, 2020, published by CPSC Mar 24, 2020

    The product, in the report: Frigidaire 30” Model # FGGH3047VFA Slide in gas range

    Our new Frigidaire 30” slide in Gas range Model# FGGH3047VF has a severe safety risk. We have a Frigidaire microwave above the gas range. Frequently when placing food in and taking food out of the microwave, we have body contact with the gas range which sticks out further than the microwave. The gas range burner controls are on the front face of the range. When your body touches the controls, they can turn on the gas without the ignitor coming on resulting in natural gas being discharged to the atmosphere. We’ve experienced coming into the kitchen full of natural gas. We consider the faulty gas burner control lock out feature to be a severe safety risk and it can cause loss of life.

    Model
    FGGH3047VFA
    Serial number
    VF93585716
    Bought from
    Lowe’s, California
    Bought
    Nov 20, 2019
    Where
    Indio, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Feb 11, 2020, sent to the company Mar 12, 2020, published by CPSC Mar 26, 2020

    The product, in the report: Frigidaire Gallery Gas Range Model# LGGF3043KFW Serial# VF71818887

    Dear Consumer Advocate:

    I recently purchased a house with this gas range installed and inspected by home inspector (passed.} I called Frigidaire to report a safety concern and the woman I spoke listened to what I explained was occurring and said it works as intended/designed. I asked her if there were any known safety issues and/or recalls, she put me on hold to check, came back and said there wasn’t any record of any issues.

    Since living in the home the last several months, we have come home about 6 different times to a strong gas smell, as a burner had (unknowingly} been on all day. If you ever so lightly (and unknowingly) brush against one of the burner knobs {that stick out about 2 1/4”) the burner will be on. You do not hear any clicking sound, there is no light indicating a burner is on, you don’t even have to push the knob in to engage the burner. There is absolutely nothing to indicate a burner is on. We are in the habit of inspecting to make sure the line on the burner is straight up (the off position) but even if it is ever so slightly not straight up, the burner is engaged filling the house with gas all day long. I work full time and have a 1.5” commute, so that gives it about 10 hours to be filling the air with gas. The last time, I was so freaked out that I called our energy provider, Xcel, for help, but since I wasn’t home at the time, the only thing they could do was shut off the gas line from the outside of the home. I cannot tell you how much stress this has created for me. Thank God the Xcel Energy tech that came out to the house to turn the gas back on, performed an inspection inside and outside to make sure there were no other leaks. There were not. He told me about the hazards of this particular gas range model and suggested that I buy safety knobs to go over each burner switch (which we did.) Thank God we are not smokers-this could have been fatal.

    When I called your office to ask if there had been a recall or any complaints, I was told there wasn’t anything on file. This was rather shocking to me. I implore you to check out this gas range model. I cannot believe that no light indicator, no sound, nothing of any kind to alert you that a gas burner is engaged and on is not a safety concern. Please consider this as an official complaint. J would hope that it would justify further investigation from your agency. If there is another avenue I need to take to accomplish this, please advise. Thank you.

    [REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED]

    Model
    LGGF3043KFW
    Serial number
    VF71818887
    Where
    Brighton, Colorado: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Feb 8, 2020, sent to the company Feb 27, 2020, published by CPSC Mar 12, 2020

    The product, in the report: Frigidaire gas range Model FGGF3059TFE

    11/5/19 purchased new Frigidaire gas range model FGGF3059TFE. Have had multiple occurrences of burner turning on by body or even clothing just brushing against range knobs. Range has turned on enough to release gas both with and without activating igniter. Slightest pressure against knob allows knob to rotate. This unintentional rotation of range knob has occurred while reaching over range to retrieve a plate or glass from nearby cabinet shelves or leaning back against range. Though we do not have small children or large dogs or curious cats it is obvious that any of these could easily, by accident, turn on the range top and initiate flowing gas with or without activating the igniter. We have had the service technicians from the retailer we purchased the range from check out the range. They determined that the range is not defective since all knobs turn on this easily. This is an extremely dangerous product that could lead to spontaneous ignition of clothing or a gas leak explosion. The knob requires being pressed in and rotated counter clockwise to activate however the amount of pressure applied to the top right side of the burner is so slight that the burner will depress and rotate by just brushing against it.

    Model
    FGGF3059TFE
    Serial number
    VF94385436
    Bought from
    Romberger’s Appliances, Pennsylvania
    Bought
    Nov 5, 2019
    Where
    Red Lion, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Feb 3, 2020, sent to the company Mar 26, 2020, published by CPSC Apr 9, 2020

    The product, in the report: 5 burner gas range, with oven

    The control knobs are on the front of the range get extremely hot, when the oven is in use, but also get warm, when the range burners are used and the oven is off.

    The consumer said that she has to use a towel to turn the knobs, when the problem occurs.

    10/2019: The consumer contacted the manufacturer and reported her concerns to them. She went through their warranty department and a manufacturer’s authorized technician was sent out on 3 different occasions to check the unit. The tech. found that that the control knobs exceeded temperatures of 150 degrees and ranged between 158 - 162 degrees.

    The first time a technician checked the knobs, he did not have a temperature gauge with him, but he did the second 2 times that he came out. The last time that he came out was on the date of 1/27/2020.

    12/17/2020: When the tech was there, he called the firm for guidance on the product. The tech was advised to replace the insulation around the oven door and the hinges.

    1/21/2020: The tech. came back out and replaced those parts and left after completing the work. The consumer tried the oven afterwards and approximately 45 minutes later, she called the technician and informed him that the problem was still present. The tech came back out and said that he would adjust the pressure.

    The consumer tried the oven after this was done and the tech. left, but she found that the oven now takes longer to pre-heat, the knobs still get hot and the hinges were installed in a manner that makes the oven door difficult to use. For example, if one opens the oven door, it does not stay in the open position, but springs back closed. Someone has to either hold the door down to place food inside or the consumer has to use her leg to hold it open.

    1/27/2020: The consumer called the warranty department and reported her issues. The rep. placed her on hold, came back and informed the consumer that there was nothing she could do for her. Nothing else transpired.

    RE: Knobs when also first contacted Refrigidaire explained I have a 2yr old grandson that lives with me and he had touched them when they were hot but no injury occurred.

    Also on 11-6 spoke to [REDACTED] in corporate explained what was going on, and he read me the guide re: stove he explained the stove was first manufactured with plastic knobs and government didn’t approve it so they use stainless steel knobs and approve the 150 degrees that they are allowed to get.

    Sincerely, [REDACTED]

    Model
    FGGF3059TF
    Serial number
    VF92322723
    Bought from
    New England Appliance, Massachusetts
    Bought
    Jul 22, 2019
    Where
    Roxberry, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  29. Hurt, no treatment

    Made Jan 2, 2020, sent to the company Jan 15, 2020, published by CPSC Jan 30, 2020

    The product, in the report: Frigidaire Gas Range Model number FFGF3054TSD

    My Frigidaire Gas Range Model FFGF3054TSD knobs are so sensitive that you can walk past them and lightly brush them with your clothing and the gas will turn on or the gas and flame will turn on. Today I put something in the microwave above the stove and about half an hour later I smelled gas and the middle eye gas had been on for about half an hour. This has happened multiple times and everytime I call ELectrolux about the problem, they blow me off and say that it is not a problem and I need to be more careful around the stove. This is dangerous and could cause an explosion or fire. Even though I am aware there is a danger, I still cannot keep this from happening.

    Model
    FFGF3054TSD
    Serial number
    VF90412782
    Bought from
    DR Horton with house
    Bought
    May 15, 2019
    Where
    Lake Wylie, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  30. No one hurt

    Made Dec 31, 2019, sent to the company Jan 15, 2020, published by CPSC Jan 30, 2020

    The product, in the report: Traditional style 5 burner stainless steel Frigidaire Professional Series gas range/oven.

    Malfunctioning gas control knobs on the front top of the range. I have owned multiple gas ranges over the last 40 years and have never had the following issue. The knobs on this range turn to an on position with virtually any contact. An inadvertent brush against them, or bumping into one while cleaning the range top initiates gas flow and/or ignition, posing a significant safety hazard. Every other range we have had required the knob to pushed in and rotated, or a positive “click” to initiate a start. Brand: Frigidaire Model No: FPGH3077RFF

    Model
    FPGH3077RFF
    Serial number
    AF81300240
    Bought from
    Queen City Appliances
    Bought
    Apr 25, 2018, about then
    Where
    Davidson, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Dec 9, 2019, sent to the company Dec 31, 2019, published by CPSC Jan 14, 2020

    The product, in the report: Frigidaire gallery gas range

    Gas valve knobs on the Frigidaire gallery gas ranges have no Safety to prevent accidental turning. The handle can be bumped accidentally or Turned by a child activating the gas without any flame creating an explosion hazard ! Very little pressure is required to move the gas knobs. Even gas grills require you to push the knob in To turn the knob from the off position. My kitchen was filled with gas because I just brushed by the knob while using the over the range microwave just Before going to bed. Very poor design, they should be recalled .

    Model
    LGGF3043KFT
    Serial number
    VF53934474
    Bought from
    Lowe’s, Pennsylvania
    Bought
    May 1, 2017, about then
    Where
    Dallas, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Nov 12, 2019, sent to the company Nov 20, 2019, published by CPSC Dec 5, 2019

    The product, in the report: Frigidaire model FFGS3025PBA is a gas range free standing

    I have a frigidaire gas range model #FFGS30225PBA that has a top vent on the surface top. When I’m using the oven the vent fan blows my surface burner out if set at the lowest level of flame.

    Model
    FFGS3025PBA
    Serial number
    AF44208159
    Bought from
    Best buy, Colorado
    Bought
    Aug 1, 2016, about then
    Where
    Denver, Colorado: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Nov 11, 2019, sent to the company Dec 16, 2019, published by CPSC Jan 1, 2020

    The product, in the report: Frigidaire/Electrolux Gas Range Model: FFGF3054TSD S/N: VF92620487

    Frigidaire/Electrolux Gas Range Model FFGF3054TSD, S/N VF92620487. 60 days in use. For the 1st time, I used the broiler-which is a top broiler- and put 2 slices of pizza on a sheet of aluminum foil, on the bottom rack. Within 5 minutes, from another room, I could see smoke pouring out of the left side of the stove. When I got to the oven, I reached in and pulled out-what I thought was going to be scorched pizza, yet it was not even warm yet; let alone burned. I immediately turned off the gas supply, and unplugged the stove; and pulled it away from the wall. Smoke continued to pour out of the top left and the center vent. Both first floor smoke alarms went off. When I put my hand on this area of the stove, it was too hot to actually touch. It took over 30 minutes for it to be cool enough to touch. The smell seemed to be electrical and/or insulation. When viewing online, you can see where similar Frigidaire Models, the insulation caught fire in 2010 and 2015. This model needs to be removed from the market, and recalled before houses burn down, and people die.

    Model
    Model: FFGF3054TSD
    Serial number
    VF92620487
    Bought from
    Home Depot, New York
    Bought
    Sep 11, 2019, about then
    Where
    Sayre, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire/Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. Seen by a doctor or nurse

    Made Oct 30, 2019, sent to the company Nov 19, 2019, published by CPSC Dec 4, 2019

    The product, in the report: FGGF3036TF Frigidaire Gallery 30’’ Gas Range

    Product under question is Frigidaire Gallery 30’’ Gas Range, model number: FGGF3036TF There are what appear to be air vents in the oven’s door, just above the handle. These vents are not smoothed, grounded or polished. These are very sharp metal cut outs. The incident involves our 17 month old toddler who innocently put his finger inside this vent and it immediately lacerated a very deep cut. These vents are all along the product and provides no way of covering it when not in use. The gas range was not operation when this happened and thus is a major safety hazard. It possess the same hazard to someone trying to clean it and could end up with sever cuts on the finger and hands. It should be required that these vents be smooth, rounded and polished to not have any sharp edges.

    Model
    FGGF3036TF
    Where
    PORTLAND, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  35. No one hurt

    Made Oct 22, 2019, sent to the company Nov 15, 2019, published by CPSC Dec 2, 2019

    The product, in the report: Stove/oven

    The issue is with our Frigidaire gas stove . The control knobs for the stove top burners are in front of the oven above the oven door. When we use the oven, the control knobs for the gas burners get too hot to touch and if the person is not aware of this issue it could cause burns.

    Model
    Fgg3059tf8
    Serial number
    VF82214833
    Bought from
    Werner stelian, Minnesota
    Bought
    Oct 29, 2018
    Where
    SAINT PAUL, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Sep 10, 2019, sent to the company Sep 27, 2019, published by CPSC Oct 11, 2019

    The product, in the report: Range Model LGGF3043KFE Serial Number VF00948981 Frigidaire Gallery Series

    There are three issues with this stove, two of that where already reported to you who is supposedly suppose to follow through with complaints.

    1) The orifice for the right front burner for natural gas is the incorrect one.....

    2) When oven is in the preheat mode it stinks like bleach which is probable the insulation burning in between the two pieces of metal.....

    3) When someone walks by stove barely brushing up against stove the knobs turn on without a flame.

    1st issue caused a burnt counter which you already have pictures of.... Happened in 2012

    The second issue was never addressed... every time you use oven

    Third is happens all the time I just happen to be here and notices smell of gas and check all knobs, until the other day...

    Me and my son whom is 22 years old not a child was home my son took laundry down stairs to start it then we left only for me to return to a house engulf in natural gas!!!! Luckily as a smoker that I am I wasn’t smoking otherwise home might have exploded it took over 45 minutes to air out the house....

    Model
    LGGF3043KFE
    Serial number
    VF00948981
    Bought from
    Lowes
    Bought
    Feb 1, 2011, about then
    Where
    STANWOOD, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 22, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Fridgidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Sep 4, 2019, sent to the company Oct 11, 2019, published by CPSC Oct 28, 2019

    The product, in the report: gas range

    The submitter is a fire prevention officer and he received a report from the home owner regarding the unit. He was advised by the state fire marshal to contact CPSC to report the matter.

    The home owner claims the knobs on the range turn very easily and from a slight touch the igniter or burner lights, which he believes is a fire hazard.

    The submitter does not plan to contact the firm and he is unsure if the home owner has contacted the firm.

    Model
    LFGF3054TFD
    UPC
    Unknown
    Serial number
    VF90432189
    Where
    Braintree, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. Seen by a doctor or nurse

    Made May 8, 2019, sent to the company May 17, 2019, published by CPSC Jun 3, 2019

    The product, in the report: This is the Frigidaire Self Cleaning Gas Range.

    We recently purchased a new home that included the Frigidaire Self Cleaning Range Model: ffgf3054TSB

    This range looks exactly like the one listed in the recall list with the model: Frigidaire Gas Ranges Model # LGGF3043KFM .

    We experienced exactly the same problem as described in the recall from 2012. This resulted in a minor explosion within the oven that blew open the door and an alarm from our CO detector. The local fire department filed an incident report and ordered the stove shut off.

    Model
    ffgf3054tsb
    Serial number
    vf82222723
    Bought from
    Builder
    Bought
    Sep 12, 2018
    Where
    Cumming, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  39. No one hurt

    Made Apr 19, 2019, sent to the company Jun 12, 2019, published by CPSC Jun 27, 2019

    The product, in the report: Gas range

    Caller stated that the knobs of the range is easily turned when someone brushes against it. Once it started a fire, a few times the gas escaped into the home for several hours. She stated that a cleaning crew was at her house while she was away, she came home to find that the gas had been on for hours.

    The manufacturer was contacted and they advised that they are unable to fix the sensitivity of the knobs.

    Caller feels that this unit is a safety hazard and should be reported/recalled.

    Model
    FPGH3077RFF
    Serial number
    AF82304585
    Bought from
    ABT Appliance
    Bought
    Aug 1, 2018
    Where
    Findlay, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Apr 4, 2019, sent to the company Apr 12, 2019, published by CPSC Apr 26, 2019

    The product, in the report: Frigidaire Gallery Free standing gas oven 5 burners

    I turned on the broiler feature of my Frigidaire gas range for the first time. I purchased it from Lowe’s in February 2013 for a kitchen remodel. The left rear stove top corner started smoking profusely after just a couple of minutes, and the smell was horrific! We turned it off immediately but the horrible odor lasted for 5 days! I hate to think of what could have happened, it smelt like it could start on fire at any time! I saw this report and hope it can be linked to it. [REDACTED]

    Model
    LGGF3044LFG
    Serial number
    VF30838581
    Bought from
    Lowe’s, Illinois
    Bought
    Feb 5, 2013, about then
    Where
    BIG ROCK, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Mar 18, 2019, sent to the company Mar 27, 2019, published by CPSC Apr 10, 2019

    The product, in the report: Frigidaire Gallery 30’’ Freestanding Gas Range color: Smudge-Proof™ Stainless Steel Product Weight (lbs): 205 Made In USA: Yes Power Type: Gas Model Number: FGGF3035RFC Serial Number: VF64000

    Our Frigidaire Gas Oven/Stove, Model Number: FGGF3035RFC Serial Number: VF64000633. The unit has been in home for about a year and half approximately. We purchased it new from Sears. Over the course of usage, we noticed that if you brush into the furthest knob to the right closest to our sink, the knob actuates too easily and release unburned gas in the home. This has happened a few times but is noticed quickly and shut off because user is still cooking in kitchen. Today unfortunately, my elderly grandmother had accidentally brushed into the unit and left the gas open on full for unknown amount of time. The knob that was on full was the middle knob. This morning the gas smell was so strong I avoided the crisis before any further damage could be done. I shut the knob off and ventilated the home quickly and contacted customer support for Frigidaire. They have no records of complaints for this unit for this problem, nor do they have a solution they offer to fix their unit. Instead they referred me to Amazon to purchase a child safety knob like device as a solution from a third party vendor. I think this is very irresponsible for Frigidaire as well as I am having hard time believing their side of the story that this has never been a complaint or brought up to their attention. I did a modicum of research which lead me to a small google search and found another person in [REDACTED] who had similar problems with lightly brushing into their gas stove unit. I told them I will be pursuing and making a complaint to whatever business or avenue I can to prevent someone from losing their life, loved ones or even their home. I am not asking for a new unit, or a refund for our unit, I’d just like the company to investigate the problem and warn other’s and offer a proper solution to save lives.

    Model
    FGGF3035RFC
    Serial number
    VF64000633
    Bought from
    Sears, Missouri
    Bought
    Jul 1, 2017, about then
    Where
    Saint Peters, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Feb 20, 2019, sent to the company Feb 28, 2019, published by CPSC Mar 15, 2019

    The product, in the report: Fridgidaire Gas Range. s/n NF35122592. 36”, 5 burner, stainless steel

    The front facing knobs on my fridgidaire professional series range won’t lock in place. By slightly rubbing into them they open the valve and release gas without any noise before the igniter starts striking. I am 65 and cook almost everyday. On several occasions I have left the valves open filling the room with gas. Recently I came home to a house full of fumes after a quick trip to town. We had not used the stove all morning. This has happened to my husband as well. After searching reviews on the internet, this is a. Dry COMMON PROBLEM with this particular model stove. I am shocked a child has not caused an explosion.

    Model
    FPGF3685LS
    Serial number
    NF35122592
    Bought from
    Pacific Sales
    Where
    Palmetto, Florida: Home/Apartment/Condominium
    Who was involved
    Age 65, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Feb 7, 2019, sent to the company Mar 12, 2019, published by CPSC Mar 26, 2019

    The product, in the report: White Frigidaire Gas Range/Stove, see attached photos for product identification including serial number and manufacturing tags, and a link to my YouTube video showing the details and evidence of this fire hazard; along with viewer comments of others who experienced the same hazard. I still have this range, it is available for inspection at my home in [REDACTED]

    This fire hazard incident regarding a Frigidaire Gas Range/Oven first occurred to me in December 2015, and I posted a [REDACTED] video with evidence of the hazard at that time to make other consumers aware. Since then, my YouTube video posting has received multiple comments that confirm that other consumers have witnessed the same fire safety issue, in fact, several of their incidents resulted in 911 calls to their local fire departments.

    In a nutshell, the fiberglass insulation that wraps the over the inner oven shell BURNS when using the BROIL or CLEAN functions. Please refer to my video “Frigidaire Gas Range Fire Hazard - December 2015” for specifics and clear evidence of a fire hazard.

    The link is: [REDACTED]

    Also refer to the video comments, where others have described their experience with the same fire hazard.

    I still have this range in my kitchen so it is available for inspection. I used a sharpie to label the BROIL and CLEAN buttons as a fire hazard and not to use them.

    Model
    FFGF3023LWE
    Serial number
    VF34051870
    Bought from
    Unknown, was in home when I purchased it
    Where
    Danbury, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Feb 3, 2019, sent to the company Feb 11, 2019, published by CPSC Feb 27, 2019

    The product, in the report: Gas Range

    Any accidental bump to stove-top controls can VERY easily open valve; approximately half of the time, initiating igniter (easier to notice, but filling kitchen with gas is equally dangerous). Has caused three flash fires the worst of which ignited a sheet of aluminum foil which burst into flames and actually adhered to my clothing.

    Model
    Gallery
    Serial number
    FGGF3058RF
    Bought from
    Orvilles, New York
    Bought
    May 24, 2017
    Where
    Churchville, New York: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire 30” GSC, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Jan 29, 2019, sent to the company Mar 12, 2019, published by CPSC Mar 26, 2019

    The product, in the report: Gas stove

    Good morning. Last night I experienced an oven fire at my residence. My fiancé was using the broiler on our stove ( 4 yrs old), she called me asking if there should be smoke coming from the back of the stove. I had her facetime me back. I advised her to shut the broiler off and I was sending the Fire Department. Being a firefighter myself and spending 18 yrs working mechanical maintenance in a steel mill, I decided to investigate the source of the smoke. I found the insulation had actually caught fire. I spoke with [REDACTED] from the [REDACTED] County Fire Marshal’s office and he suggested I contact you. Can you please call me at your convenience.

    Model
    FGGF3032MF
    Bought from
    HH Greg, Pennsylvania
    Bought
    Dec 4, 2013
    Where
    Jefferson Hills, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. Hurt, care not known

    Made Jan 28, 2019, sent to the company Mar 5, 2019, published by CPSC Mar 20, 2019

    The product, in the report: Gas Range

    Caller is reporting that her gas range metal knob became extremely hot that when she tried to turn it down, it burnt ( blister) her right thumb. She stated that the range was on low and the oven was on at 350 degrees for approximately 30 mins when the incident occurred. There has been no prior incident or service call on the unit.

    Caller stated that she applied ice and ointment to the burn, The manufacturer was contacted and she was informed that the product was not included in a recall , she was also advised to call the service department.

    Caller feels that this range is unsafe and should be reported.

    Model
    LGGF3043KFM
    Serial number
    VF14045207
    Bought from
    Lowes, Tennessee
    Bought
    Jan 8, 2011, about then
    Where
    Mt Juliet, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Galary, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  47. No one hurt

    Made Dec 30, 2018, sent to the company Feb 6, 2019, published by CPSC Feb 22, 2019

    The product, in the report: Frigidaire Professional gas range, 5 burners, stainless steel finish, slide-in model

    I put a dish into my Frigidaire Professional gas oven yesterday evening around 6:30 PM. The oven had not been used the entire day at that point and was cool. I did not use the oven, the food was being stored in the oven until I was ready to heat it on the stove about 24 hours later, today at 6:30 PM. The oven had not been used at all in the intervening time and the stove had been used at breakfast, roughly 10 hours prior. When I removed the dish from the oven it was hot. I used an instant-read thermometer to test the food inside the dish and it was 147 degrees fahrenheit. I verified again that the oven knobs were all in the “off” position and that nobody in the house had used the oven. Now two hours later the oven is still quite hot, all knobs are in the off position and there is no reason the oven should feel hot.

    Model
    FFFU21M1QWD
    Serial number
    WB72355236
    Bought from
    Lowe’s, Alaska
    Bought
    Apr 4, 2017, about then
    Where
    Anchorage, Alaska: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Dec 21, 2018, sent to the company Feb 12, 2019, published by CPSC Feb 28, 2019

    The product, in the report: Gas Range

    (12/21/2018) The consumer stated that the outer glass of the oven door exploded. The oven was not in use and had not been in use for the last two days.

    The consumer stated that her son and husband was near the unit but no one was injured.

    The consumer contacted the firm and a report was taken. The consumer was also offered 30% off a glass replacement.

    Model
    LFGF3020MWA
    Serial number
    VF14853060
    Bought from
    Lowes, Pennsylvania
    Bought
    Sep 1, 2012, about then
    Where
    Pottsville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Dec 12, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 7, 2019

    The product, in the report: Frigidaire Gas Range - Model #FGGF3054MF - Serial #VF35164616 - Purchase date: 01/14/2014. Color: White - 5 Burner. Product Registration sent: 01/17/2014.

    We purchased a Frigidaire Gas Range Model #FGGF3054MF on January 14, 2014. Each time we have used the broiler (not often) the flame is so high, it comes out the oven door. We have always turned the broiler off at this point, and not continued to use it. Last night while trying to cook garlic bread under the broiler, the flame came out the door when opened, burnt the knobs on the stove, and turned the plastic on the front of the oven yellow. We immediately closed the oven door and an error came on the stove panel of F10. The stove started beeping, and we pulled out the “Users Guide.” After reading the “Use & Care Manuel” we unplugged the oven. After several minutes we plugged the oven back in and it was fine. Needless to say, we did not have garlic bread with dinner.

    Today, I called the Frigidaire Company and spoke with [REDACTED] at Customer Service. She checked to see if there had been a recall on our model. She said there had not. But, in looking on the internet there was a recall for the same oven for the same issue in 2012. We are concerned that our oven has the same defect as the ovens recalled in 2012, as our story sounds exactly the same as those that were recalled.

    After our frightening experience last night, we felt the need to report it. We were told by Frigidaire Customer Service to contact a repair company, (at our expense) to find out what the issue is.

    Until we can afford to do that, we will no longer be using the broiler. Hopefully, there is no other internal damage to the stove.

    Thank you for your time! [REDACTED]

    Model
    Model #VF35164616
    Serial number
    VF35164616
    Bought from
    Lowes
    Bought
    Jan 17, 2014
    Where
    Ramona, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gas Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Dec 4, 2018, sent to the company Feb 11, 2019, published by CPSC Feb 27, 2019

    The product, in the report: Frigidaire gas range, 30” freestanding, model FGGF3059TF

    When using the broiler on our new stove for the first time, we noted an accumulating gas smell. Shortly after turning the broiler off, our carbon monoxide alarms began to sound. Our fire department confirmed the presence of CO, and out utility department shut off the gas and confirmed the faulty firing.

    Model
    FGGF3059TF
    Bought from
    home depot
    Bought
    Nov 18, 2018
    Where
    madison, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Nov 20, 2018, sent to the company Dec 17, 2018, published by CPSC Feb 4, 2019

    The product, in the report: Product is a Free Standing Gas Range Mfg. by Electrolux and Dist. By Frigidaire. Built in 2007. Model # GLGF389GSE S/N # VF83346822.

    On 11/19/2019 the Frigidaire Gas range was being used in a residential home to broil food.

    The range broiler was on and smoke began to emanate from the appliance.

    Occupants of the home evacuated and summoned the fire dept. reporting an oven fire

    Fire department arrived. Range was turned off and smoke still emanated from the range appliance

    The appliance was removed from the home and further investigation revealed smoldering of the insulating blanket surrounding the oven cavity.

    The insulation was extinguished by fire personnel

    No injuries were reported nor damage to the room or building

    The appliance is a Frigidaire Free standing gas range Model # GLGF389GSE Serial # VF83346822

    The MFG date for the appliance was 3/2007 by Electrolux for Frigidaire

    Similar incidents were found regarding Frigidaire gas ranges. No recalls were found

    Model
    GLGF389GSE
    Serial number
    VF83346822
    Where
    Manchester, Connecticut: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Oct 6, 2018, sent to the company Nov 9, 2018, published by CPSC Nov 27, 2018

    The product, in the report: Frigidaire Gallery 5.0 cu ft Gas Range with self cleaning quickbake convection oven in smudge proof stainless steel.

    We purchased a Frigidaire Gas Range, Model # FGGF3047TFB Serial # VF82838651,from Home Depot online on 9/7/18 and had it professionally installed on 9/18/18 by Hankwitz Heating & Cooling of Ludington, MI ph. 231-843-2809. The installation technician did not catch the defect described below, nor did he adjust burners as this was preset at the factory I suppose. We noticed a problem from the point we first used the smallest burner element as described below. There is a defect in the smallest burner element (rear right location) so that when you light it and turn it to a low setting (from 2 to low) the flame goes off but the gas continues to be emitted. All other burners which are larger do not do this only the smallest one. I reported it to the manufacturer and spoke with a [REDACTED] [REDACTED] at extension [REDACTED] and an[REDACTED] a Frigidaire corporate supervisor that [REDACTED] connected me with. I told both of them in detail about my concerns for the gas leak and explosion hazard this product currently indicates. They set me up for a repair appointment scheduled for a Gregorys Repair Service at 231-768-4558 for 10/18/18. [REDACTED] assured me they would look into this problem at the point of manufacture. I told her that is exactly what I wanted to hear. I also emailed and phoned Home depot at 1-877-946-9843 and told first an [REDACTED] a home delivery support representative, then a [REDACTED] a customer care rep of the problem. She referred/transferred me to Frigidaire and Recall.gov. If this problem is a problem with other units sold as well then it is a serious safety concern that could lead to an explosive, fire and asphyxiation hazard. We will not use the burner element in question until after it is repaired.

    Model
    FGGF3047TFB
    UPC
    012505511769
    Serial number
    VF82838651
    Bought from
    Home Depot online
    Bought
    Sep 7, 2018
    Where
    Ludington, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire subsidiary of Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Sep 18, 2018, sent to the company Sep 26, 2018, published by CPSC Oct 11, 2018

    The product, in the report: Frigidaire 30’’ Slide-In Gas Range

    When attempting to light the burners on my gas range, the correct gas valve opens, but the opposite igniter fires. For example, when I am trying to light the back left burner, I turn the far left knob to Hi/Ignite. The gas starts flowing from the back left burner, but the back RIGHT igniter starts sparking. This allows gas to build up on the range top, which is finally ignited by the back RIGHT igniter resulting in a large explosion.

    Model
    FFGS3025PS
    Bought from
    Harmon Wholesale, California
    Bought
    Feb 15, 2017
    Where
    San Clemente, California: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Aug 31, 2018, sent to the company Sep 10, 2018, published by CPSC Sep 24, 2018

    The product, in the report: Frigidaire Gas Range model LGG3043KFM

    Stove starts on high broil by itself. Came home and stove had turned on by its self. Will not turn off unless power is shut off (unplugging or at breaker). When power is restored. Stove turns on high broil by its self.

    Model
    LGGF3043KFM
    Serial number
    Vf20357139
    Bought from
    Lowes
    Where
    ROCKWOOD, Tennessee: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Aug 8, 2018, sent to the company Aug 16, 2018, published by CPSC Aug 30, 2018

    The product, in the report: Frigidaire Gas Range (used with LP gas) with 5 surface burners and an oven.

    I am reporting a safety issue with my Frigidaire gas range (Model FGGF3032MFH; Serial VF50439150) which was purchase in June, 2015. On several occasions, the gas control knobs for the surface burners have been brushed against and started the gas without turning on the igniter. This can cause them to light explosively when they are intentionally turned on. After one particularly dramatic incident, I contacted Frigidaire to see if the recognized the problem and was told that this easy to turn on control knob was in fact a feature of the range added because people complained that the burners were too hard to turn on. I have used gas ranges all my life, and this is the first range I have ever used that has this particular hazard. Frigidaire recommended that I might want to add one of the many child safety covers to prevent this accidental gas release. We do not have young children in our house - this is a problem that affects all of these ranges in all locations. Please investigate this problem and consider working with Frigidaire to recall and replace the knobs.

    What follows is a transcript of the CHAT I had with Frigidaire Support on August 7, 2018 concerning this problem:

    Info at 10:48, Aug 7: Thank you for choosing to chat with us. An agent will be with you shortly. Info at 10:48, Aug 7: You are now chatting with [REDACTED] . [REDACTED] at 10:49, Aug 7: Hello there, [REDACTED]. [REDACTED] at 10:50, Aug 7: How can I help with your range? [REDACTED] at 10:51, Aug 7: [REDACTED] - On several occasions, the gas control knobs for the surface burners have been brushed against and started the gas without turning on the igniter. This can cause them to light explosively when they are intentionally turned on. Is there a fix for this problem? [REDACTED] at 10:53, Aug 7: I understand the concern with your burners, [REDACTED]. I can research the design of your appliance model to see what I can find out about it. [REDACTED] at 10:53, Aug 7: Thanks [REDACTED] at 10:54, Aug 7: You are welcome. PI have located a file for you. Can you please verify your address and phone number so that I can access it? [REDACTED] at 10:56, Aug 7: [REDACTED] Cell Phone [REDACTED] [REDACTED] at 10:58, Aug 7: Thanks for the information. [REDACTED] at 10:58, Aug 7: I am learning that your knobs have to be pushed in to turn them to lite. Is that not the case with yours? [REDACTED] at 11:01, Aug 7: Yes they have have to pushed in a little but just brushing by them as is common when working at the stove is all it takes to move them to the position where gas escapes but the igniter does not come on. [REDACTED] at 11:04, Aug 7: I understand. Upon researching your range, I see that it was designed for the knobs to turn easily for effortless lighting. Also, I see that customers complained in the past that the knobs were hard to turn, hence the change. [REDACTED] at 11:05, Aug 7: You may check with hardware stores or appliance retailers to see if they may have any accessories that you can use to cover the knobs(like those used to baby proof appliances) to prevent them from accidentally lighting while not in use. [REDACTED] at 11:08, Aug 7: My experience is that these effortless knobs are a potential safety hazard. Do you have a picture of this accessory you just mentioned? We do not have any young children in the house so I am not familiar. [REDACTED] at 11:09, Aug 7: Here is what I see online [REDACTED] . [REDACTED] at 11:12, Aug 7: OK thanks - I’ll look into it - but I’m concerned that Frigidaire has redesigned these to be too easy to turn on accidentally and should fix them but having a stronger spring. [REDACTED] at 11:13, Aug 7: ....BY having a stronger spring. [REDACTED] at 11:13, Aug 7: I will be sure to document your feedback. In the time you have had the appliance, can you recall if the knobs used to require a bit more effort to turn on compared to now? [REDACTED] at 11:15, Aug 7: I’d say that they’ve always been this loose and that I’ve noticed the problem by smelling gas several times in the three years we’ve had the range [REDACTED] at 11:16, Aug 7: Oh I see. I have documented your feedback about this. [REDACTED] at 11:17, Aug 7: If anyone has more information, I’d appreciate an email at [REDACTED]. Thanks for your help...have a good day. Judy at 11:18, Aug 7: Sure! Thanks for chatting and enjoy the rest of your day. Info at 11:19, Aug 7: Thank you for chatting with us.

    Model
    FGGF3032MFH
    Serial number
    VF50439150
    Bought from
    Crane Appliance
    Bought
    Jun 12, 2015
    Where
    Edgartown, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Aug 4, 2018, sent to the company Aug 13, 2018, published by CPSC Aug 27, 2018

    The product, in the report: Freestanding gas range. This is newer - purchased about 18 months ago.

    The burner control knobs to our gas range turn so easily that twice my cat has turned a knob while cruising the kitchen counters and we have awoken or come home to a house filled with gas fumes. There have been many incidents in which a knob was turned by accidental bumping during cooking and gas began to leak into the kitchen, but until now these have happened while we were awake and at home and detected it quickly. When it happened at night, gas flowed into our house for up to three hours, and I feel certain that we could easily have been harmed or killed if my son had not woken up and alerted me that he smelled gas in the upstairs portion of our house. The second incident happened when we had left the house for an hour but left windows and screen doors open. We could smell the gas from the street in front of our home.

    Model
    FPGH3077RFA
    Serial number
    AF61007348
    Bought from
    Lowe’s, Alaska
    Bought
    Apr 5, 2017, about then
    Where
    Anchorage, Alaska: Home/Apartment/Condominium
    Who was involved
    Age 15, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Professional, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. Hurt, no treatment

    Made Jun 22, 2018, sent to the company Jul 2, 2018, published by CPSC Jul 17, 2018

    The product, in the report: Frigidaire Freestanding 4.2-cu ft Gas Range (White) (Common: 30-in; Actual: 29.875-in) Model # FFGF3016TW

    I was reaching into the microwave, which is located above the oven. I accidentally touched the oven with my waist. The contact with the switch was very slight, but it turned on and incinerated the gas. My shirt almost caught on fire. I am very concerned with this oven model. I cannot believe that it got approved by the government and is being sold to the public. There is no safety mechanism that stops gas from escaping. It is very easy to turn switches accidentally and it could possibly create a very dangerous situation. The house could be filled with poisonous gas or there could be a very deadly explosion. The risk is even higher for households with children. All it takes for a kid to create a life-threatening situation is to easily turn the switches. The following is the oven information. Brand: Frigidaire. Model: FFGF3015LWG. Serial Number: VF64621783.

    There was another incident with this oven during which our apartment almost caught on fire. When we moved in, we stored an apron in the compartment under the oven. There was a sign that says “do not use for storage,” but it was very poorly visible. We were not able to see it and proceeded to store flammable materials in the compartment. Turns out that there is no screen separating the oven burner from the compartment and there are open flames in it when the oven is being used. The first time we tried to use the oven, the fabric items caught on fire. Black smoke started coming from underneath the oven and took us by surprise. Thanks to our quick reaction, we were able to put out the fire with a fire extinguisher.

    I hope the government takes appropriate measures to remove these dangerous ovens from people’s homes and compensate them appropriately.

    Model
    FFGF3016TW
    Serial number
    VF64621783
    Bought from
    n/a
    Where
    Middleburg Heights, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  58. No one hurt

    Made Jun 19, 2018, sent to the company Jul 11, 2018, published by CPSC Jul 25, 2018

    The product, in the report: gas stove

    stovetop grills have rubber feet on bottom. they continuously fall off. this creates an unstable cooking surface. Frigidaire stove model # LGGF3043KFW purchased 6-7-2017

    Model
    lggf3043kfw
    Serial number
    vf72110094
    Bought from
    lowes, Ohio
    Bought
    Jun 7, 2017
    Where
    ashtabula, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made May 7, 2018, sent to the company Jun 20, 2018, published by CPSC Jul 5, 2018

    The product, in the report: Gas range ovencontrols

    This couple is reporting their gas range purchased from a retailer in Pittsburgh, PA September 11, 2014. The callers had no problems with this range until May 6, 2018 after the wife baked a cake with all seeming fine until she attempted to turn the oven off and it could not be turned off. The husband flipped the valve off which stopped the flow of gas but since it was still plugged into the electric it was still heating and did not stop until he unplugged it. After it cooled he plugged it back in but then later it began heating by itself and had reached temperatures of around 600 or 700 degrees. He used kitchen towels to move the range so that he could get behind it and disable it again because he could not touch it. There are issues that the manual to the range identify such as runaway temperature and macro identification. There are no injuries being reported. The caller did contact the manufacturer who informed him that a contractor could be sent to his home to perform a repair and that the cost of the part would be a cost to him of one hundred and thirty seven dollars but that she had no idea what the contractor would charge for labor,

    Model
    FFGF3017LWE S
    Serial number
    VF43405230
    Bought from
    Home Depot
    Bought
    Sep 11, 2014
    Where
    Pittsburgh, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Apr 13, 2018, sent to the company Apr 20, 2018, published by CPSC May 4, 2018

    The product, in the report: 4 burner gas range with oven and broiler (black)

    The burners turn on to easy. I reach up to cabinet above stove OR just reach to back burner to stir food and lean on stove knobs the burners light . The hair on my face was singed once. What would happen if I had longer hair ? The burners light on me a lot . TOTAL FIRE HAZARD

    Started from when I bought it 05/10/2017

    Model
    FFGF3023LBG
    Serial number
    VF71431617
    Bought from
    ABC WAREHOUSE
    Bought
    May 10, 2017
    Where
    Ray, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jan 22, 2018, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

    The product, in the report: Frigidaire Gas Range Model LGGF3043KF Serial VF70400625

    Frigidaire Gas Range Model: LGGF4043KF Serial: VF70400625 The knobs are a very heavy metal. Just brushing past them will turn on the burner or just the gas. No clicking just turns on that easily! This happens almost every time you either brush by or reach over to put something in the cupboards above. I have come into my kitchen with the overwhelming smell of gas!! We have to keep the knobs in a jar next to the stove to keep this from happening. This is very dangerous. I believe this range should have a recall.

    Model
    LGGF3043KF
    Serial number
    VF70400625
    Bought from
    Lowe’s
    Bought
    Mar 27, 2017
    Where
    Blue Ridge, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Jan 16, 2018, sent to the company Jan 25, 2018, published by CPSC Feb 8, 2018

    The product, in the report: White Frigidaire Gallery, 5 burner gas stove with self cleaning oven.

    Kitchen gas stove. If the control knobs for any of the 5 burners are accidentally bumped they can rotate (ccw) enough to allow gas to escape, without igniting the gas. If the knob rotates just past the “ignite” position it can end up on “high” which is the 1st position setting after ignition thereby allowing more gas to escape into the room. If not detected or noticed, gas will continue escape and cause a very dangerous situation, or worse! In our case the gas leak was detected and we had to open windows (in the winter) to air out the room. But what if the knob gets bumped, is not detected, and you are leaving the house? This situation could be devastating!

    It should be noted that there are already several posts listed on various “product review” pages that describe the problem and date back at least 6months along with calls to the manufacturer who has stated that this is the design and they see no problem with it.

    Model
    FGGF3030 PWD
    Serial number
    VF63338000
    Bought from
    Menards, Indiana
    Bought
    Sep 14, 2016, about then
    Where
    Fort Wayne, Indiana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Nov 9, 2017, sent to the company Nov 21, 2017, published by CPSC Dec 13, 2017

    The product, in the report: Black Frigidaire brand oven and range, 30”x31”x27”, manufactured March 2007

    The glass heat shield on the front of the oven shattered explosively outward. The oven was not on at the time, but the broiler function had been used recently (within the past 30 minutes). The glass pieces flew up on to the countertop and across the kitchen. It was safety glass, so there were no sharp edges, but if anyone had been directly in front of the oven, the force of the glass could have injured their eyes or face.

    Bought
    Mar 15, 2007, about then
    Where
    Westminster, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Nov 6, 2017, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018

    The product, in the report: Frigidaire free standing gas stove with front facing control valve knobs

    Our new construction condo home is equipped with a Frigidaire free standing gas stove with front facing control valve knobs. These knobs are very easily turned ON accidentally when reaching towards the rear of the stove – while cleaning or cooking on the stove, etc. The short knob depression and weak force to overcome the anti-clockwise detent allows the gas valve to be inadvertently actuated with the slightest bump and a glancing swipe across the knobs. This had resulted in many unintended lighting of the gas burners with the upper torso exposed to open flames (no cooking utensils on stove) or worse – un ignited gas escaping from the burners. We had on one occasion returned to a house full of natural gas when one of the stove knobs was accidentally bumped.

    These incidents were reported to the US Frigidaire customer support line but they did not offer any assistance apart from stating that one has to ensure that burners are turned off during all cleaning events.

    In filtering reports on Frigidaire gas stoves - there are 14 similar reports with very similar events going back 2011.

    Model
    FGGF3030PFE
    Serial number
    VF64900626
    Where
    Howell, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Nov 5, 2017, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018

    The product, in the report: Gas Range

    Approximately 1- 1 1/2 hours after beginning the the self clean cycle on my Frigidaire Gas Range Model # GLGF388DS Serial #VF51020957 I smelled & observed heavy black smoke coming from the top of the oven. I observed either flames or very bright red looking like flames in the oven, observed that the control pad was not lit i.e. time & temperature set panel & it was singed with black soot around the outside of the panel but worse were the flames that were shooting out from the back top of the oven. I quickly poured some water on the flames & then used our fire extinguisher to stop the fire. The fire department was called but luckily we had successfully put the fire out before the fire department arrived. The oven door remained locked & when we unscrewed the back panel we saw where the flame was as well as the destroyed wires making the stove inoperable. We were very lucky that I was right near the stove when I smelled the smoke, had a fire extinguisher & only had to buy a new stove. I reported this occurrence to Frigidaire & they claim that they have no record of a similar incident & it was out of warranty & that they would not come to my home to inspect the stove. I feel that people should know never to leave your home or go to sleep while running the self clean cycle & if possible stay close by your stove in the event of fire.

    Model
    GLGF388DS
    Serial number
    VF51020957
    Bought from
    S & W appliances, New York
    Bought
    Apr 3, 2005
    Where
    Rego Park, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Nov 5, 2017, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018

    The product, in the report: Gas Range 30” Frigidaire Model FGGF3032MWA SERIAL VF21731032 5- TOP BURNERS, 1 -OVEN WITH CONVECTION FAN

    As I reach to a cabinet above my Gas Range my body sometimes contacts the control knobs on the front. I have on multiple occasions, accidentally turned the gas flow ON with my body, causing gas to be emitted into the kitchen. On some occasions the gas was NOT ignited. This was a explosion, or asphyxiation hazard. On one occasion the gas ignited, and was burning--The danger of this was Clothing being ignited.

    Date listed below is the most recent event

    Model
    FGGF3032MWA
    Serial number
    VF21731032
    Bought from
    Rosendahl Appliance Ctr., Pennsylvania
    Bought
    Feb 6, 2015
    Where
    Irwin, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. Hurt, no treatment

    Made Oct 24, 2017, sent to the company Nov 1, 2017, published by CPSC Nov 16, 2017

    The product, in the report: Frigidaire, propane gas range

    when oven or broiler is on the handles to pilots get very hot, so hot the top of stove melted our tea pot. When oven is on cannot touch the knobs which are on the front of stove cannot be touched without pot holders. Very dangerous we have burnt our fingers.

    Purchased the Frigidaire, propane gas range. Model # FGGF3054MFJ Serial # VF45197214 was purchased from Home Depot 2015

    Since purchased

    Model
    FGGF3054MFJ
    Serial number
    VF45197214
    Bought from
    Home Depot, Connecticut
    Bought
    Jan 30, 2015
    Where
    Waterford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  68. No one hurt

    Made Oct 19, 2017, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018

    The product, in the report: Frigidaire 30” gas range model # FGGF3058RFC. Stainless steel. Converted to propane.

    I purchased a Frigidaire 30” gas range in February, 2017. Model FGGF305BRFC. My safety concern is with the unsafe burner knobs on this range. I.e., when you lean or brush against the burner knobs, they will turn on either a little, creating a gas leak, or entirely, lighting the burner.

    This has happened to my husband & I many times. Thankfully we have smelled the raw gas in time to turn the burner off, or have not been too close to the burner when it lights. Either scenario is a safety concern. I have tried calling and writing the company, with no reply.

    I now have wire clips attached to the knobs so they cannot turn on accidentally! And I check and recheck the knobs constantly.

    Model
    FGGF3058RFC
    UPC
    Unknown
    Serial number
    VF65134061
    Bought from
    Thayer Appliance
    Bought
    Feb 22, 2017
    Where
    Spencer, New York: Home/Apartment/Condominium
    Who was involved
    Age 71, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Sep 26, 2017, sent to the company Oct 4, 2017, published by CPSC Oct 19, 2017

    The product, in the report: Stainless steel oven/range

    Broiler was turned on to preheat. After a few minutes, there was a small explosion that blew insulation out of the oven vent onto the cooktop. We immediately turned the broiler off using the control pad.

    Upon opening the oven door to check for additional damage, a second small explosion occurred as the open door allowed air to enter and the remaining gas to ignite.

    No injuries occured as a result of either explosion.

    I found a recall for the same model number on the CPSC website, but with a different range of serial numbers. My concern is that the range of serial numbers subject to the recall doesn’t cover all of the defective units, and other consumers may be at risk of a gas explosion in their kitchen.

    Model
    LGGF3043KFM
    Serial number
    VF11284612
    Bought from
    Lowes
    Bought
    Jan 1, 2012, about then
    Where
    Prattsburgh, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Sep 21, 2017, sent to the company Jan 19, 2018, published by CPSC Feb 5, 2018

    The product, in the report: 30 inch Frigidaire Gas Range - Model #FGGF 3054MFJ 5 burner - stainless steel front

    Since I purchased my Frigidaire Gallery Gas Range 2 years ago, I have often noticed that the slightest movement on the knobs will cause gas to be emitted without the igniter being activated. The first several times this happened, I blamed myself and something I must be doing. I did an online search to see if others had the same issue with this stove and sure enough there were many telling how the gas comes on if the knob is slightly moved. My daughter has a gas range by General Electric and we tested hers to see if the same problem existed and it did not. On her range gas is not released until the igniter...there is no gas even if the knob is turned prior to the ignition stage. The blogs I read online all say Frigidaire does nothing and refuses to say there is a problem...one was advised to buy child knob protectors. This is the response I received:

    “I will be more than happy to assist you with your range. The knobs are designed to move easy to allow accessibility for all consumers. It would be recommended to check the knobs if you accidently leaned on the knobs. This would prevent any gas odors.”

    This is a serious design and needs to be addressed. I have used a gas range for over 50 years and never have had any problems like this...even before there was the igniters.

    Bought from
    Harper’s Appliance
    Bought
    Feb 23, 2015
    Where
    Ellicott City, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Sep 19, 2017, sent to the company Oct 18, 2017, published by CPSC Nov 1, 2017

    The product, in the report: gas stove

    (09/16/2017) The consumer stated that if the knob is bumped a little bit, gas is released in the house. The ignition should be on just before the gas is turned on, but this did not happened. The consumer was making a pizza so he did not smell the gas initially.

    The consumer called the fire department who came and pulled the stove from the wall. They tightened the fitting behind the stove because there was an undetectable gas leak.

    Model
    FGF337AWE
    Serial number
    VF32536701
    Bought from
    in home
    Where
    Monticello, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. First aid

    Made Sep 16, 2017, sent to the company Sep 25, 2017, published by CPSC Oct 10, 2017

    The product, in the report: Stainless steel range oven with 5 burner cooktop. Frigidaire Galley model BGGF3045RFC

    My wife informed me that she had been burned twice by the knobs on the gas range we had purchased in 2016. Since we were still under warranty a technician was sent out to exam the range. He felt that there was a problem but when he started doing the research via phone calls etc. he told me there was some bad news: 1) The knobs have been documented to get up to 150 degrees F 2) The front fascia have been documented to get up to 180 degrees F 3) This was a known issue since 2015 and the manufacturer (Frigidaire) has not attempted to make any changes.

    My concern is that my father in law lives with us and his skin in paper thin. There is also the possibility of small children visiting. But even more concerning is the fact that I went to the local Lowes and they are still selling this model after 2 years of issues.

    Model
    BGGF3045RFC
    Serial number
    VF63310112
    Bought from
    Lowes
    Bought
    Sep 19, 2016
    Where
    Gilbert, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  73. No one hurt

    Made Jul 17, 2017, sent to the company Jul 25, 2017, published by CPSC Aug 8, 2017

    The product, in the report: Frigidaire Professional 30” Gas Front Control Freestanding Model FPGH3077RF

    This item is a gas stove. The knobs for the burner and oven are on the front of the stove. There is nothing under the knobs to stop them from moving - by this I mean that I can set the stove for 350 and if someone walks by and brushes the knob it can easily move to 550. This happened to me again this weekend after having happened multiple times in the past. When it first happened, I figured someone was being careless. However we are 2 retired people in this house - no children. And we are doing it often and easily. The same goes for the gas burners. I came in the house one day and found the gas on - someone had walked by the stove and nudged it just enough to turn the gas on but not the flame. It could have easily been a fire if someone had lit a match - I smelled the gas when I went in the kitchen. I recently complained to Frigidaire and their suggestion was I purchase childproof knobs. What a disgrace.

    Model
    FPGH3077RFA
    Serial number
    AF54404750
    Bought from
    Albo Appliance Store, New Jersey
    Bought
    Nov 16, 2015
    Where
    Haddon Heights, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Jul 14, 2017, sent to the company Jul 21, 2017, published by CPSC Aug 4, 2017

    The product, in the report: This ia a Frigidaire gas oven, silver and black. 4 burners and a broiler drawer.

    I was cooking muffins I. My Frigidaire Gas oven, purchased from lowes June 28 2017. Temperature was set to 425 for 15 min. I was in the kitchen and heard a loud pop. Turned towards the stove and sae the inside hlass completely shattered.

    Model
    FFGF3047LSJ
    Serial number
    VF71630473
    Bought from
    Lowes, Missouri
    Bought
    Jun 28, 2017
    Where
    o Fallon, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made May 30, 2017, sent to the company Jun 7, 2017, published by CPSC Jun 21, 2017

    The product, in the report: Kitchen gas range.

    Frigidaire gas range has very weak gas valve detents and gas valve is easily turned without pushing in.

    Recently when leaning forward to open a nearby cabinet the left most gas valve ignited and almost lit off my shirt. We have on occasion smelled gas and found valves partially opened, this can happen by just brushing into them unknowingly.

    We have owned other gas ranges and did not have any similiar experiences owning them. The burner valves used in this model stove are too easily overcome.

    Model
    LPGF3091KSJ
    Serial number
    VF14950655
    Bought from
    Lowes
    Bought
    Nov 9, 2011, about then
    Where
    Aurora, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  76. Emergency room

    Made May 23, 2017, sent to the company Jun 28, 2017, published by CPSC Jul 13, 2017

    The product, in the report: Frigidaire Gas Oven and Stove Model #FPGF3081KFK

    Infant and Toddler exposed to Carbon monoxide from Frigidaire Gas Oven. Treated for Carbon Monoxide Poisoning and lethal levels of gas at Children’s Emergency Hospital. Mom and Dad exposed also and seen by medical personnel. blood tests drawn treatment not required.

    Gas Company report reads: Oven Over Gas, Improper Combustion, Frigidaire Oven Gas turned Off on 5/3/2017. Manufacturer immediately contacted.

    Frigidaire/Electrolux service provider noted during service call 5/5/17 that specific product has no proper way to ventilate gas. Safety valve failed and gas valve to be replaced. The model itself he implied will fail in the future and recommended we replace it. Frigidaire model #FPGF3081KFK Frigidaire Professional Gas Range and Oven combo.

    So far no response from manufacturer to replace unit. Have notified local, regional, and Electrolux Corporate personnel by certified mail.

    [REDACTED]

    Model
    FPGF3081KFK
    Serial number
    VF14646987
    Bought from
    Expressions home gallery
    Bought
    May 1, 2013
    Where
    Orange, California: Home/Apartment/Condominium
    Who was involved
    Age 0, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  77. No one hurt

    Made Apr 19, 2017, sent to the company Jun 2, 2017, published by CPSC Jun 16, 2017

    The product, in the report: Frigidaire slide in gas range model FPGS3085KFH serial # NF33530556

    Re: Frigidaire slide in gas range model FPGS3085KFH serial numer NF33530556

    On April 3rd SoCalGas company measured 259 ppm Carbon Monoxide when oven is turned on. Technician said not to use the oven until it is repaired. Two of the four top burners also showed readings of Carbon Monoxide, 15 ppm and 8 ppm.

    On April 13th Frigidaire sent a tech who claimed that the readings are within limits set by ANSI standard Z21.1. In my opinion Carbon Monoxide readings should be zero.

    Please advise if CPSC can assist me in getting Frigidaire to repair the hazardous condition. Thanks, [REDACTED]

    Model
    FPGS3-85KFH
    Serial number
    NF 33530556
    Bought from
    IKEA
    Bought
    Nov 10, 2015, about then
    Where
    Huntington Beach, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Apr 19, 2017, sent to the company Jun 5, 2017, published by CPSC Jun 19, 2017

    The product, in the report: Gas Range - Frigidaire

    Burner control knobs on gas range require very little pressure or resistance. Just brushing up against them turns them on. Two occasions this past week (3/2-7-17) while cleaning the stove top and having my hand over the burners I accidentaly brushed against the knob and the burner ignited and singed the hair on my wrist. On several times past two weeks I didn’t notice I had accidentally turned the knobs on until I smelled gas in the room. Since nothing can be done to fix this sensitivity problem I can only conclude this is a manufacturing defect. This problem grows more dangerous for the elderly who may become less cognizant of surroundings.

    Model
    FGGF3035RF
    Serial number
    VP64000719
    Bought from
    Gil’s Appliance, Rhode Island
    Bought
    Nov 25, 2016
    Where
    Little Compton, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Apr 5, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

    The product, in the report: Frigidaire Gas Range

    I purchased a Frigidaire gas stove in November 2017. I recently called customer service to complain about the burner knobs turning freely without pushing in causing gas to escape without noticing. The knobs turn approximately 3/4” before the ticking begins to let you know you are lighting the burner. They sent an outside technician to look at the issue who confirmed this is a problem and that he has received this complaint many times. I then received a follow up call from the corporate office to inquire about how the service call was received. Both my husband & I expressed our concerns and were told there was nothing that could be done. They suggested we go to the dollar store and purchase child safely cap covers. This is not acceptable, I advise that this appliance is unsafe and could cause harm to my family and a hazard in my home.

    Bought from
    Best Buy, New York
    Bought
    Nov 19, 2016
    Where
    Fresh Meadows, New York: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Mar 10, 2017, sent to the company Apr 20, 2017, published by CPSC May 4, 2017

    The product, in the report: Built In Range and Oven

    We have a Frigidaire gas range and oven, Model FPGS3085KFA. On the top of the range are four burner control knobs. The knobs are turned counterclockwise to turn the burner on. The first marked position is “Lite”. When placed there, the gas is flowing and an ignition spark occurs, creating a flame on the burner. However, the gas starts flowing a bit before the “Lite” or ignition point is reached. On two occasions, in October of last year and March 2nd of this year, the knob was unknowingly turned slightly during cleaning and or removing a utensil from another burner, but this turning of the knob was not noticed. The knob did not reach the “Lite” or ignition point, but unlit gas started to flow. It was not audible unless you placed your ear down close to the burner. Gas from the appliance filled the kitchen and other parts of the house on both occasions. Fortunately, we were able to ventilate the house before an accidental ignition / explosion took place.

    Model
    FPGS3085KFA
    Serial number
    NF94628397
    Bought from
    Lowes?, California
    Where
    Rancho Mirage, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  81. Hurt, no treatment

    Made Mar 6, 2017, sent to the company Mar 16, 2017, published by CPSC Mar 30, 2017

    The product, in the report: Stainless steel gas stove

    Frigidaire mdel LGGF3043KFV, serial VF63601022 purchased end of Nov. 2016 and used sparingly since. On March 5 2016 put potatoes for baking in oven at 400 degrees. One hour later I put a pot of water on to boil and when I turned the knob for the burner I burnt my hand as the knob had heated. I called Frigidaire on 3/6 and explained what had occurred, their respond was it “was a stainless steel stove and the knobs are steel, the oven vents just below the knobs creating the overheating condition.” There is no warning in the manual or advertisement for this product. This is obviously a design flaw for which Frigidaire takes no responsibility, had this been one of my grandchildren or anyone’s child a serious burn could have resulted.

    Model
    LGGF3043KFV
    Serial number
    VFG3601022
    Bought from
    Lowes
    Bought
    Nov 14, 2016
    Where
    Chocowinity, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 73, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  82. No one hurt

    Made Mar 2, 2017, sent to the company Mar 10, 2017, published by CPSC Mar 24, 2017

    The product, in the report: Frigidaire Gas Oven

    On 2/28/2017, I walked into my kitchen at 4:00am in the dark and stepped in a pile of glass. I thought the cats must have somehow knocked over coffee beans. However, when I turned on the light I saw a pile of glass underneath my Frigidaire gas oven. It was completely shattered for no reason. I rarely use my oven and this was a complete shock. I contacted Frigidaire and they sent me a link to an oven repair place. This glass shattered for absolutely no reason. The glass is defective.

    Model
    FGB24L2ABB
    UPC
    I don’t know
    Serial number
    NF73724892
    Bought from
    Pacific Sales, California
    Bought
    Sep 10, 2010, about then
    Where
    Norco, California: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Feb 13, 2017, sent to the company Feb 22, 2017, published by CPSC Mar 8, 2017

    The product, in the report: Fridigidare Range, Gas, Gallery, Steel, Model FGGF3054MF

    The outer glass in the door of my Fridigidare gas oven exploded/shattered at 3:00am on 2/13/2017 for no apparent reason. It was purchased at hh Gregg in October 2014 so the one year warranty has expired. I did not purchase an extended warranty. This was so scary as I was home alone attending to my husband who is under hopice care.

    Model
    FGGF3054MF
    Serial number
    VF43478558
    Bought from
    hh Gregg, Georgia
    Bought
    Oct 11, 2014
    Where
    Marietta, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Jan 27, 2017, sent to the company Apr 7, 2017, published by CPSC Apr 21, 2017

    The product, in the report: gas range

    The consumer believes the control knobs on her gas stove are very sensitive and this poses a safety hazard. The consumer states that all 5 knobs are sensitive.

    The consumer indicated that her sense of smell has deteriorated and she is unable to detect the gas odor in her home.

    The consumer came home yesterday with a friend and upon opening the door, her friend smelled a strong gas odor. The consumer states that one of the control knobs was slightly turned to the “On” position. The consumer indicated that there have been 4 previous incidents. The consumer indicated that the second incident the CO alarm went off and she contacted the fire department who advised her that the gas was emitting from the range because one of the knobs were slightly turned on.

    The consumer contacted the firm today and they advised her that the range is out of warranty. The consumer was not offered further assistance.

    The consumer indicated that she has young children and fears for her family’s safety.

    Model
    FGGF305MKFP
    UPC
    Unknown
    Serial number
    VF34593361
    Bought
    Mar 1, 2014, about then
    Where
    Brookfield, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Jan 23, 2017, sent to the company Feb 3, 2017, published by CPSC Feb 17, 2017

    The product, in the report: Frigidaire Gas Range with Sealed Gas Burners.

    Frigidaire Gas Range with Self Cleaning Burners model GLGF2386FCH oven turned on by itself on very high temperature. We were woken up by smoke detector in two rooms away going off and when the oven door was opened a thick black smoke with a heat draft shot back at us. The control panel was not working so had to switch of the electric supply from circuit breaker. This is clearly an product defect and could have set my house on fire if we were not around.

    Model
    Frigidaire GLGF2386FCH
    Serial number
    VF91447533
    Bought from
    Airport Appliances, California
    Bought
    May 1, 2009, about then
    Where
    Pittsburg, California: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Jan 23, 2017, sent to the company Feb 9, 2017, published by CPSC Feb 27, 2017

    The product, in the report: Frigidaire Gallery Gas Range Stainless Steel

    We purchased this Frigidaire Gas Range in March of 2012 and early on realized that it seemed like it was very easy to open the flow of gas by just brushing past or bumping the knobs for the burners. It has happened occasionally through the past few years but we always caught it and turned the knob off. On Friday January 20th my husband came home from work and found a strong smell of gas in our apartment and one of the stove knobs slightly turned on. He immediately opened doors and windows and thankfully had not turned on any switches upon arrival home. The gas smell cleared over the next couple of hours. I had been the last one to leave the house about 7 hours earlier and must have brushed past the stove as I left turning the knob so gas was accumulating in our home for 7 hours. It could have been deadly to my husband and to the family that lives in the apartment below us. The knobs on this range should not turn on and allow gas flow with such light pressure. I have read online that others have the same complaint about this range.

    Model
    FGGF3054MFC
    Serial number
    VF20640337
    Bought from
    Lowes, Illinois
    Bought
    Mar 10, 2012
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Jan 19, 2017, sent to the company Feb 2, 2017, published by CPSC Feb 16, 2017

    The product, in the report: Frigidaire 30 Inch Slide-In Gas Range Model No. FPGS3085PFA

    Please see attached Incident Report along with pictures emails and receipts for new racks and Factor Catalog.

    Around Mid April 2016 I self-cleaned the oven of my Frigidaire 30” Slide-Gas Range Model No.FPGS3085PFA. Let it be noted that the oven racks were removed from the oven prior to self-cleaning. After the self-cleaning I cooked a roast which was approximately 15 pounds and the oven rack in my range collapsed. It was extremely dangerous trying to get the roasting pan out of the hot oven and trying to get the rack out of the hot oven because it was wedged in. Frigidaire customer service was contacted after this incident by my husband, [REDACTED]. He explained that there must be a design flaw with the oven possibly during the cleaning that the walls of the oven expanded and the racks no longer fit. I have confirmation of that email if needed. Frigidaire’s response was that the range was out of warranty. The range is currently only 2 1/2 years old. At the time of the incident it was not quite 2 years old. They proposed that we purchase new racks at a 50 percent discount. My husband did not believe that this would solve the problem. Moving forward to December of 2016, I again was cooking a roast and again the rack collapsed, spilling gravy all over the oven and setting off the fire alarm. This was an extremely dangerous situation the rack which collapsed was lodged between the wall of the hot oven and the oven door would not open, it had to be forced open. After, this incident the next day I again self-cleaned the oven, again without the oven racks in the oven. When I went to put the oven racks back in the oven they did not fit at all. They collapsed without a pan or baking sheet on them. Again, I contacted Frigidaire customer service via email, explained the problem and their only solution was for us to purchase new racks at 30% discount. I chose to do this, the racks were specifically picked out of the Frigidaire Factory Parts Catalog. The order was reviewed and priced by customer service prior to me placing the order with the parts department. The racks came they did not fit. I contacted customer service suggesting that they send a service rep to my home to inspect the range with the new and old racks. If I was shome hot not putting them in the oven correctly I would pay for service, if the new and old racks were deemed not to fit then Frigidaire would pay for service and come up with a solution to this problem. Possibly, replacing the range. Frigidaire did not respond to this suggestion. They did however, contact me after I emailed them several times and now they are offering a different rack (I need two) which they claim fits my oven. I am not sure when I initially contacted Frigidaire customer service that this solution was not offered to me. At this time I want a full refund for the racks I purchased and/or want the racks that fit which I have not received yet or a new range, I also would like to mention that this range is discontinued, I am not sure if that matters. And also there are quite a few complaints I found only with other consumers having the same problem. Regards, [REDACTED]

    Model
    FPGS3085PFA
    Serial number
    AF40304194
    Bought from
    Sears, Pennsylvania
    Bought
    Jun 15, 2014, about then
    Where
    Media, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Jan 17, 2017, sent to the company Feb 3, 2017, published by CPSC Feb 17, 2017

    The product, in the report: Stainless steel gas stove with four burners and a griddle. Flat control panel above stove in back.

    Fridgidaire Professional Series gas Stove/Oven Model FPGF3081KFA Section of flat electronic panel that sits at back of stove stops working. Specifically, the column of 3,6,9,Cancel stops working, which means that you cannot turn the oven off. The Cancel button turns the oven off and without it, you need to unplug the oven to turn it off. We have replaced the back panel twice and it has stopped working again. We do not use any cleaners on the panel or put steaming pots in contact with the panel. I called Frigidaire and their customer service was completely disinterested in helping.

    Model
    FPGF3081KFA
    UPC
    UNKNOWN
    Serial number
    VF92229805
    Bought from
    UNKNOWN
    Bought
    Jan 1, 2008, about then
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Jan 12, 2017, sent to the company Apr 13, 2017, published by CPSC Apr 27, 2017

    The product, in the report: gas range

    (01/12/2017) The consumer stated that the range was in the self-cleaning mode which takes about 3 hours. Near the end of the three hours, the consumer heard a noise. He had to wait for the range to cool down before he could open the oven door. When he opened the oven door, he discovered that the glass of the inner door had shattered.

    (01/12/2017) The consumer contacted the firm in reference to the incident. He was advised that there was no a recall on the product.

    Model
    FPGF3685LSA
    Serial number
    NF12519503
    Bought from
    John’s Appliances, Florida
    Bought
    Oct 15, 2011, about then
    Where
    Palm Coast Dr, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  90. Hurt, no treatment

    Made Jan 11, 2017, sent to the company Jan 26, 2017, published by CPSC Feb 9, 2017

    The product, in the report: Gas stovetop range model #FGC36S8HBA...serial #NF01211513 Frigidaire. Glass top...black burners.

    To Whom it May Concern,   My husband contacted Frigidaire on October 9th, 2016 about our Frigidaire gas range top exploding on me during a meal preparation. Thankfully I was not seriously injured, which was a miracle, because I was standing right next to it. And it was nothing to do with the gas line, which also was a blessing. When my husband called there were no recalls on that model. I would not want this model to do this to anyone else. Because it easily could. Glass went over the entire kitchen. I have tried to communicate with Frigidaire thru various emails with no response. Thank You.

    Model
    #FGC36S8HBA
    Serial number
    #NF01211513
    Bought from
    Came with house
    Where
    kodak, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  91. No one hurt

    Made Jan 10, 2017, sent to the company Feb 2, 2017, published by CPSC Feb 16, 2017

    The product, in the report: Gas Range

    Turned on a gas burner on the cook top. The flame was not as it should be. One other burner had a similar flame. The two rear burners appeared to be okay. The indicator lights for the lower warming drawer were on and couldn’t be shut off. We noticed a burning odor. Smoke was visible coming from control panel. Smoke was also noticeable in the oven. The smoke smelled like burning electrical wires. We disconnected the stove and moved it outside.

    Model
    PLGS389ECC
    Serial number
    NF61421130
    Bought from
    Lowes
    Bought
    May 1, 2006, about then
    Where
    Ventura, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Dec 29, 2016, sent to the company Jan 19, 2017, published by CPSC Feb 10, 2017

    The product, in the report: this is a 24” built-in gas oven. it was virtually the only model available that fits the cabinet that has always held an oven in my 1959 house. Model number FFGW2415QS Serial number AF63901711

    The heat venting out the top edge of the oven melted the adhesive on my laminate cabinet door above the oven, and made the door handle on the door too hot to touch. The service man from the appliance store where I bought the oven said he thinks the problem is that the venting is at the very top of the oven, and there is virtually no deflection of the heat coming out.

    Model
    FFGW2415QS
    Serial number
    AF63901711
    Bought from
    Cagle’s Applicances, California
    Bought
    Nov 30, 2016
    Where
    Claremont, California: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Dec 29, 2016, sent to the company Jan 17, 2017, published by CPSC Feb 1, 2017

    The product, in the report: Frigidaire 5 burner range / oven Model Number = LGGF3043KFV Serial Number = VF64520066 Purchase Date = 11/25/2016

    Product Information Model Number = LGGF3043KFV Serial Number = VF64520066 Purchase Date = 11/25/2016

    We purchased a new stove by Frigidaire and discovered during the christmas holiday that the stainless knobs on the range get extremely hot(165 degrees) from heat in the oven. I contacted Frigidaire and their explanation is as follows:

    “Regretfully, the heat from the oven causes the external parts to get hot while you’re using the oven. Your knobs are stainless steel and they will retain the heat. The owner’s guide suggests not leaving your children in the room while the appliance is operating to prevent any injuries. It also suggests to always use oven mitts when the oven is operation because the surfaces will be very hot.”

    How does a person know this when they are making a purchase? there is no owner manual or warning on the stove in the store. This is a design issue and a consumer needs to be given safer knobs to protest them, children and elderly.

    Model
    LGGF3043KFV
    Serial number
    VF64520066
    Bought from
    Lowes, New Mexico
    Bought
    Nov 25, 2016
    Where
    Albuquerque, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Dec 27, 2016, sent to the company Jan 10, 2017, published by CPSC Jan 26, 2017

    The product, in the report: Explosion of gas and gas leaking in my frigidare stove

    I would like to report our Frigidarie gas stove to be recalled our oven has a major explosion and gas leaks and fills the room every single time it is in use when the oven and stove is off the gas just fills the room up when it’s not in use our model number is Lggf305mkfa and our serial number is Vf92932708 this stove top was bought in August of 2011 and has always leaked gas when the store that we had bought it from was lowes and was told that there was nothing that more in less that could be done so over time the gas fumes has gotten worse and worse all of the gas lines has been checked sere real times and no leaks only leak found was from the oven and inginters not I am so affarid to even use this stove top I do hold this company fully responsible for a unsafe product my stove is not even on the five year mark yet and has had problem from the get go pleas help

    Model
    Lggf305mkfa
    Serial number
    Vf92932708
    Bought from
    Lowes
    Where
    Brook park, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Dec 4, 2016, sent to the company Dec 12, 2016, published by CPSC Dec 27, 2016

    The product, in the report: Frigidaire Gas Range

    I purchased this Frigidaire gas range in June 2016. It was delivered in July. I love it. My 18 months old grandson can turn the gas knobs on. He does not have to push. This is dangerous. I have always owned a gas range and raised 3 sons. This never happened on any other range. Very disappointed

    Model
    FGGF3058RWA
    Serial number
    VF61518625
    Bought from
    B&B
    Bought
    Jun 20, 2016
    Where
    Eastlake, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Dec 2, 2016, sent to the company Mar 22, 2017, published by CPSC Apr 5, 2017

    The product, in the report: gas range

    (11/26/2016)The consumer stated that she had used the oven all day the day before. The next morning the consumer noticed that the left knob was loose and thought that using the oven had caused the knob to come loose. The consumer took the knob off and noticed that it was burned on the inside. The consumer removed the knob.

    The consumer stated that her husband removed the top of the range and noticed a naked wire. The wires go from one knob to all of the other knobs. The naked wire connects the knob that is loose.

    (12/1/2016) The consumer contacted the firm. The consumer advised them of the incident. The consumer was advised that nothing could be done about the range.

    The consumer contacted the firm’s corporate office. The consumer was advised that the warranty for the product had run out and nothing could be done about the range. She was offered a repair visit at a cost to her.

    Model
    FFDF3011LBC
    Serial number
    VF14248189
    Bought from
    Lowes, Kentucky
    Bought
    Nov 23, 2011
    Where
    Greensburg, Kentucky: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Nov 28, 2016, sent to the company Dec 6, 2016, published by CPSC Dec 20, 2016

    The product, in the report: stainless steel freestanding gas range

    My new Frigidaire freestanding range model #BGGF3045RFC serial #VF63127409 has burner knobs which stick out too far in the front of the range and are too easily pressed and turned on. As a result of this, several times I have smelled a gas odor and upon checking found the controls turned enough to allow gas to escape the burners. The more alarming result happened when I reached to the back of the stove to clean and inadvertently turned on the front power burner and barely jumped back and turned off the burner before my clothing could catch on fire. This also happened twice when I was stirring a large pot simmering on the back burner--the front burner was turned on by my body as I reached over it and luckily, I was not burned.

    Model
    BGGF3045RFC
    Serial number
    VF63127409
    Bought from
    Best Buy, Texas
    Bought
    Nov 1, 2016
    Where
    Hondo, Texas: Mobile/Manufactured Home
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Nov 9, 2016, sent to the company Dec 7, 2016, published by CPSC Dec 21, 2016

    The product, in the report: Gas Range & burners

    This caller is reporting her gas range purchased from a retailer and delivered on August 23, 2016 in New Jersey. She had no problems with the range until October 10, 2016 when what sounded like smoke alarm sounded and at that time she turned around, saw the display and saw that the left side was showing error messages then showing ‘Cancel” however she could not stop it. She had contacted a technician regarding another issue and he advised her that the problem was the computer and that was why the alarm was sounding and the range was not performing as designed. This technician ordered the computer October 10, 2016 then returned to her home on October 21. 2016 and installed it. The caller is reporting that after this repair her stove knobs become very hot. She was advised by the manufacturer that she should not use the stove top and the oven at the same time. She is reporting this incident as a safety hazard due to burn potential. There are no injuries to report The caller also reports that the four knobs above the oven used to turn to control heat to the burners remain very hot when she is baking in the oven and cooking on the stove top. She contacted the manufacturer who she states advised her not to use the oven at the same time that she is using the burners. She spoke with the Georgia Consumer Protection Fraud Bureau November 9, 2016 and was advised that she should contact the CPSC.

    Burner knobs registered between 145 degrees & 165 degrees. Manufacturer, Frigidaire, claims that is in their specs, despite that caller cannot hold fingers on knobs for more than a few seconds, when oven or broiler is in operation. They are not interested that caller can & did burn fingers.

    And as to their “specs” who, as a consumer, has access to that information?

    Model
    FGGF3058RFC
    Serial number
    VF63217711
    Bought from
    Home Depot, New Jersey
    Bought
    Aug 23, 2016
    Where
    Livingston, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  99. Seen by a doctor or nurse

    Made Oct 20, 2016, sent to the company Oct 28, 2016, published by CPSC Nov 14, 2016

    The product, in the report: Stainless Steel/Black Frigidaire 4 Burner Gas Range Model # SFGS3047LS Serial # ZF54224167

    My daughter and family moved into newly refurbished home. Brand new inside and out and the kitchen is totally renovated with Frigidaire appliances. I was using the oven to bake a casserole for family meal time and noticed not only the interior oven reaching 350 to 400 degrees (whatever recipe called for) the complete exterior surfaces were also the SAME temperature; oven handle, knobs, outer vents, outer oven door, outer oven glass door, lower broiler drawer and handle. Did not realize the oven handle and door would be 350 to 400 degrees as well and went to remove item from oven and received second degree burns to my hand.

    We called Frigidaire Customer Service to schedule service to address excessive exterior heat issue. We waited 10 days for a technician and was told, “Sorry, there is nothing we can do. This is how they are manufactured and I can’t fix it.” Called Frigidaire to address and their only solution is to continue sending service men to address the issue. I have filed claim with Risk Management as well.

    Please be aware that this particular model is extremely dangerous to have if small children are around. Gate off the the oven if possible. This model will burn you if you are remotely close to oven door, handles or knobs.

    Model
    SFGS3047LS
    Serial number
    ZF54224167
    Where
    Baltimore, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  100. No one hurt

    Made Sep 14, 2016, sent to the company Sep 22, 2016, published by CPSC Oct 6, 2016

    The product, in the report: 36” white on white 5 burner gas drop in stovetop.

    My family was cooking my son’s birthday dinner on our stovetop. We had 4 out of the 5 burners going with a grill pan and two other frying pans. Stove had just been turned off when we all heard a loud bang and shattering noises. The glass stovetop had shattered and started to cave in around all the burners. Also, bits of the glass were all over the countertop and the floor. Needless to say, we were all shocked that this could’ve and did happen. In all the years I have had this stove, I have never heard of any warnings that this can or may happen when using most of the burners, not even all of them. * I also have 7 photos to show what happened, but I am not able to send the files via this method of contact. Please let me know if there is another way that I can send these photos.

    Model
    FGC36S8HS
    Bought from
    SEARS
    Bought
    Dec 3, 1999
    Where
    La Puente, California: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 30, 2026 and checked Oct 30, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Gas stoves and ovens

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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