Hearth Record

Back to Electric stoves and ovens

Samsung electric stoves and ovens

447 reports to CPSC, the latest made Oct 14, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 447reports to CPSC
  • Oct 14, 2026the latest report was made
  • Dec 28, 2011the earliest
  • 0with the company’s comments
Brand
Samsung
Maker
SAMSUNG ELECTRONICS AMERICA, INC. (SEA)Makers, importers or sellers, as the reports name them
Product
Electric stoves and ovensNot countertop ovensCPSC’s product type: Electric Ranges or Ovens (Excl Counter-top Ovens) (code 278), in Kitchen: Appliances
Other ways the reports write the brand (28)

“Samsung Electric Range”, “Sam Sung”, “SAMSUNG 6.3 Cu”, “SAMSUNG- 5.8 cu. ft. Slide-In Electric Range”, “Samsumg”, “Samsung Electric Freestanding Flex Duo Griddle”, “Samsung Electric Stove”, “Samsung Flex Duo Oven”, “Samsung NE63A6511SS”, “Samsung Range”, “Samsung Range model #FE710DRS”, “Samsung Smart Range”, “Samsung Smart Things”, “Samsung dual oven”, “Samsung electric oven range”, “Samsung electric range”, “Samsung electric smart glass top range”, “Samsung freestanding kitchen range”, “Samsung glass top elec.range”, “Samsung household electric range”, “Samsung range”, “Samsung, Slide In Range”, “Samsung.”, “Samsung; Slide In Range”, “Samsuns”, “Sansung”, “Smsung” and “samsung freestanding electric range modle FE710DRS”

By month

75 reports from November 2025 to October 2026; the most in August 2026, 10. 372 earlier reports, since December 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20263
September 20269
August 202610
July 20265
June 20267
May 20265
April 20268
March 20264
February 20268
January 20264
December 20256
November 20256
October 20255
September 20255
August 20255
July 20255
June 20255
May 20254
April 20253
March 20252
February 20255
January 20259
December 202416
November 20244
October 20246
September 20247
August 202434
July 20242
June 20241
May 20244
April 20243
February 20242
January 20242
December 20234
November 20234
October 20232
September 20234
August 20233
July 20231
June 20232
April 20233
March 20234
February 20231
January 20237
December 20225
November 20221
October 20222
September 20221
August 20221
June 20225
May 20221
April 20222
February 20223
January 20226
December 20215
November 20211
September 20212
August 20212
July 20211
May 20215
April 20212
March 20213
February 20212
January 20215
December 20201
November 20202
October 20201
September 20202
August 20201
July 20202
June 20201
May 20203
April 20201
March 20201
February 20203
January 20203
December 20193
November 20192
October 20192
August 20192
July 20194
May 20191
March 20192
February 20191
January 20191
December 20181
October 20183
September 20181
August 20181
July 20182
June 20181
April 20181
March 20183
January 20182
December 20175
November 20174
October 20173
September 20172
August 20173
July 20171
June 20172
May 20177
April 20174
March 20175
February 20173
January 20173
November 20164
October 20165
September 20164
August 20163
May 20161
April 20161
March 20162
February 20161
January 20163
December 20151
November 20152
October 20153
September 20151
August 20152
July 20152
June 20151
May 20152
March 20151
September 20142
August 20141
June 20142
May 20141
March 20141
January 20141
October 20131
April 20133
March 20131
February 20132
December 20121
June 20121
December 20111

How badly anyone was hurt

  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 15 CPSC: Injury, Seen by Medical Professional
  • First aid 19 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 20 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 7 CPSC: Injury, Level of care not known
  • No one hurt 332 CPSC: Incident, No Injury
  • No incident, no one hurt 47 CPSC: No Incident, No Injury
  • Not said 5 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Feb 7, 2024, sent to the company Feb 9, 2024, published by CPSC Feb 26, 2024

    The product, in the report: 36” glass top cook top range

    My Samsung NE63T8751SS electric range turns on too easy . Sometimes if you accidentally lean against the controls the burners or the oven will turn on without me knowing. Also when just cleaning the front panel the warming burner turned on , It was on for hours before I noticed a burning smell from a stovetop cover. I realize it has a warning light , the problem is just cleaning the panel with a cloth turned it on.

    Model
    NE63T8751SS
    Serial number
    0HF77DCR400094A
    Bought from
    Lowes 1407 Lakeshore Road Gilford NH 03249, New Hampshire
    Bought
    Jul 13, 2021
    Where
    Belmont, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 5, 2024, sent to the company Feb 8, 2024, published by CPSC Feb 23, 2024

    The product, in the report: Bespoke

    I bought a Samsung electric range (NE63A8711QN/AA) a while back and the stove knobs have been bumped a few times and have accidentally been turned on. I looked for child proof locks after realizing this could be a problem but with the design of this range I have not found safety locks that work. Range was bought in August of 2023. On 2/5/24 one of my dogs must have been counter surfing while I was at work and bumped two of the knobs turning them both on. I dont know how long they were on but I was gone for probably 10 hours. Luckily there was nothing setting on the stove because when I arrived home I walked in to a very hot and burnt smelling house. My spice shakers I keep on the back of the stove had been melted. And my cabinets next to the stove are slightly discolored. Which is nothing in the grand scheme. But this could have been much worse and quite devastating in different circumstances.

    Model
    NE63A8711QN/AA
    Bought from
    Big Sandy superstore
    Bought
    Aug 12, 2023
    Where
    New Lebanon, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 37, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jan 16, 2024, sent to the company Jan 19, 2024, published by CPSC Feb 2, 2024

    The product, in the report: 2018 Samsung Electric Range model NE58K9430

    We have a 2018 Samsung Electric Range model NE58K9430. There is a fire hazard with the burner knobs. If the knob is barely touched the burner turns on. This is a dangerous fire hazard. If a piece of paper or cloth touches the burner it could ignite. You don’t know that the burner is on because you didn’t turn it on. This is an ongoing problem and has been happening for quite a while. I finally sat down and reported it.

    Serial number
    0D227DCK100993E
    Bought from
    Brandsmart, Florida
    Bought
    May 6, 2018
    Where
    Boynton Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  4. Seen by a doctor or nurse

    Made Jan 11, 2024, sent to the company Jan 17, 2024, published by CPSC Jan 31, 2024

    The product, in the report: Samsung Model NE63A6511SS Elevate the look of your kitchen with Samsung’s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun. Our Stainless Steel design elegantly wraps around cooktop sides and up through slim control panel, elevating look of any kitchen No preheat Air Fry is a healthier way to prepare your favorite fried foods right in your oven with little to no oil, Air Fry tray not included, As compared to deep frying Wi-Fi and Voice Enabled allows you to preheat, monitor and adjust time and temperature of your oven from wherever you are using your smartphone Powerful Convection+ saves you time by cooking food fast and more evenly Large 6.3 cu. ft. oven can fit multiple dishes at one time, and can easily accommodate big casserole dishes and large roasting pans Boil water fast with the 3300-Watt Rapid Boil burner Fingerprint resistant for an everyday beautiful finish 5-burner cooktop includes adjustable medium and large dual ring burners Prepare foods with the aid of easy preset buttons, 4-preset buttons include: Bread Proof, Dehydrate, Keep Warm and Favorite Cook Samsung’s SmartThings Cooking service makes meal planning a seamless process, Search, plan, purchase and prep weekly meals via the SmartThings app on your Family Hub or smartphone, Available on Android or IOS devices, A Wi-Fi connections and a Samsung account are required Keep your oven spotless with the Self and Steam Clean Also available in black stainless, white, and black finishes

    On November 21st, 2023 as a fire investigator for Evergreen Fire Rescue, I responded to a fire that occurred on a stove top. The results of that inspection found that the knobs of the stove were inadvertently activated when combustibles on the stove made contact with the knobs. On January 10th, 2024, in the same capacity, I responded to another fire that had occurred on the stove top. Again, combustible object placed on the stove contacted the knobs and energized the burners. In both cases the stoves were Samsung Model NE63A6511SS and appear to be manufactured approximately one month apart.

    Model
    NE63A6511SS
    Serial number
    0J4D7DAT104968L
    Where
    Evergreen, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  5. No one hurt

    Made Dec 21, 2023, sent to the company Jan 10, 2024, published by CPSC Jan 26, 2024

    The product, in the report: Samsung Oven Model Number NE63A6751SG/AA. Serial number 0JEA7DCW200183J.

    Samsung sent a technician to my home today to service my under warranty oven model number NE63A6751SG. The oven features a large front right burner that allows the switch to switch between three “burners” large, medium, and small. The switch indicates which eye you are choosing to illuminate. The switch is permanently stuck on high regardless of what level the switch is moved to. The eye continues to cycle on and off, as though it’s functioning correctly, making the user unaware that the burner is set to the highest heat available. The service technician had to change the switch three times. He told us that this was a known problem by Samsung and as proof, the three switches he had to use to repair our oven on this visit.

    I am making this report because the way we discovered this problem was our 16 year old daughter was cooking with cast iron on low heat and the cast iron pan caught on fire causing us to have to douse the oven and pan with flour to diminish the flames. We were unequipped with a fire extinguisher at the time. We’ve remedied that problem. Had we not known how to diminish a kitchen fire, our entire home could have burned down or worse, loss of life. I’d like for Samsung to recall/repair this problem on other American stoves to prevent a tragedy. It’s unsettling to know that Samsung may be aware of this problem and is treating the symptom instead of the root cause. This is a potential life/safety issue and should be the subject of a potential recall.

    Model
    NE63A6751SG/AA.
    Serial number
    0JEA7DCW200183J
    Bought from
    Best Buy
    Bought
    Aug 7, 2023
    Where
    Palm Harbor, Florida: Home/Apartment/Condominium
    Who was involved
    Age 16, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung Electric Freestanding Flex Duo Griddle, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Dec 13, 2023, sent to the company Jan 30, 2024, published by CPSC Feb 13, 2024

    The product, in the report: Electric Range

    Caller stated that the screws on the range does not tighten up which melted the connection block. He stated that the screws came out making contact and caused a contained fire in the rear of the range. The manufacturer was contacted, and a service technician came out. The company then informed him that it was an installation issue, however, the problem is on the factory side and not an installation issue.

    Caller feels that this range is a fire hazard and should be reported.

    Model
    NE58K9430SS/AA
    Serial number
    0d227dcm202016w
    Where
    Violet Hill, Arkansas: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Dec 11, 2023, sent to the company Dec 14, 2023, published by CPSC Dec 29, 2023

    The product, in the report: Samsung glass top range

    Ordered pizza and placed it stovetop. Daughter accidentally leaned on a stovetop knob. After a few minutes we heard a noise and found the pizza box completely engulfed in flame. Luckily was able to extinguish the flame.

    Several years before, I placed my lunchbox, made of canvas, on the stove and accidentally hit a knob when doing so. When I smelled the smoke, the lunchbox was fully involved. Luckily the ice pack and ruptured and slowed the spreading fire. I was able to safely remove the lunchbox to my porch.

    Too many times to remember, I’ve leaned on the knob while reaching for the spice cabinet above the stove and bumped a knob and turned on a burner. This is extremely easy to do just by bumping a knob.

    Model
    NE58K9500SG
    UPC
    NE58K9500SG/AA
    Serial number
    ODQMZDCH500590L
    Bought from
    Lowe’s
    Bought
    Dec 11, 2016
    Where
    Belton, Texas: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  8. No incident, no one hurt

    Made Dec 7, 2023, sent to the company Dec 11, 2023, published by CPSC Dec 26, 2023

    The product, in the report: Black and stainless electric range. Model #NE594ROABSR. Serial #J0ZI7DCDA00333B. M/C # NE594ROABSR/AA. SAMSUNG MADE IN THAILAND

    Turned oven on to preheat. Went into next room, heard a loud pop went into kitchen. The back of control panel was on fire, yanked stove away from wall and cabinets, unplugged stove and used fire extinguisher.

    Model
    NE594ROABSR
    Serial number
    J0ZI7DCDA00333B
    Where
    Schnecksville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  9. No one hurt

    Made Nov 30, 2023, sent to the company Dec 4, 2023, published by CPSC Dec 18, 2023

    The product, in the report: Samsung 30 inch smooth surface 5 element 6.3 cu ft Self Cleaning Air Fry Convection Oven Freestanding Electric Range

    I have a Samsung glass top range in one of my properties that is 1 year old. A Tennant was cooking a pot of soup and the range top blew up totally destroying the range, microwave above the range and ceiling. It was a blessing nobody was within 10 feet when it blew up

    Model
    NE63A6511SS
    Bought from
    Lowes
    Bought
    Oct 1, 2022
    Where
    Rogers, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand SAMSUNG, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  10. No incident, no one hurt

    Made Nov 27, 2023, sent to the company Dec 19, 2023, published by CPSC Jan 11, 2024

    The product, in the report: Electric range

    Purchased Samsung electric range from Home Depot less than a month ago and now the inside of the oven is peeling and smokes when I turn it on. Terrible chemical odor throughout the house . Afraid to cook in it as the fumes seem extremely unhealthy and I’m afraid a fire will start

    Where
    Ladson, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  11. No one hurt

    Made Nov 23, 2023, sent to the company Nov 28, 2023, published by CPSC Dec 12, 2023

    The product, in the report: Samsung double electric stove and range.

    My mother leaned up against our Samsung electric range with the knobs on the front. The knobs are very sensitive and will turn on the burner if you bump them even slightly. The burner turned on high and the oven tray sitting on top of the stove melted to the glass top. The house filled with smoke. When it cooled, it popped off and took a piece of the glass with it. I have tried contacting Samsung but they are dismissive and tell me to get child locks. They don’t make child locks that fit!

    Model
    Ne63t8751ss
    Serial number
    0hf77dcw300064e
    Bought from
    Samsung.com, New York
    Bought
    Sep 1, 2023, about then
    Where
    Pittsford, New York: Home/Apartment/Condominium
    Who was involved
    Age 71, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Samsung range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Nov 13, 2023, sent to the company Nov 16, 2023, published by CPSC Dec 1, 2023

    The product, in the report: Samsung oven FER300SW model

    while using our 10 yr old Samsung electric oven, a loud electrical “flash-bang” occurred and a fire erupted in the back of the oven. Later I took off the back shield and saw that where the fire occurred in the 2 electric harness portals and flame burn marks were in the top vent area. [REDACTED]

    Model
    FER300SW
    Bought from
    hhgregg, North Carolina
    Bought
    Feb 22, 2013
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Oct 24, 2023, sent to the company Dec 7, 2023, published by CPSC Dec 21, 2023

    The product, in the report: Smooth-top, electric range with oven (with wifi app control)

    10/20/2023: The range’s front right (large) burner turned on by itself and caused a fire. The consumer used a fire extinguisher to put out the fire. A loaf of bread was sitting on the stove at the time, and it caught fire.

    The kitchen was filled with soot and soot also spread to the new cabinets and her microwave.

    Same day, the consumer called the manufacturer and reported this matter to them. She was given a Reference Number: [REDACTED].

    After the stove was installed, the consumer noticed that the slightest touch to the controls could cause the range burners to come on. The oven has a touchscreen control but has turned on by itself numerous times. The consumer has been unplugging the range/oven when it’s not in use.

    10/24/2023: A manufacturer’s technician came out but did not check the range/oven. The technician simply wrote that there was physical damage to the range and left. The consumer said that the damage was due to the fire and nothing else.

    • NOTE: The consumer saw numerous reports on-line, about this issue with other owners of this manufacturer’s range.

    The consumer has just remodeled her kitchen and purchased new appliances. She paid approximately $1000 for the range/oven, on sale.

    Model
    NE63T8511SS/AA
    Serial number
    0HF17DCT200698W
    Bought from
    Lowe’s, North Carolina
    Bought
    Jul 1, 2023, about then
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Oct 2, 2023, sent to the company Nov 3, 2023, published by CPSC Nov 20, 2023

    The product, in the report: Stainless steel/black electric range

    My Samsung electeic range NE59J7630SS/AC control panel caught on fire. I was baking and heard a loud pop and there was flames and.smoke.cominh out the back of.my stove, lucky I was able to pull it out from the wall before it caught my house on fire.

    Model
    NE59J7630SS
    Serial number
    0C8Q7DCH602845V
    Bought from
    Abc warehouse
    Bought
    Nov 9, 2016
    Where
    Melvin, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 15, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  15. Seen by a doctor or nurse

    Made Sep 20, 2023, sent to the company Sep 22, 2023, published by CPSC Oct 6, 2023

    The product, in the report: Samsung Range

    The new Samsung oven had an electrical fire

    Model
    NE58K9430SS/AA
    UPC
    See Photo
    Serial number
    0D227DCMA01166R
    Bought from
    Lowe’s Home Centers, LLC
    Bought
    Dec 1, 2019
    Where
    Weddington, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    Reports CPSC links to it
    20240823-E16ED-2147336975
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  16. No one hurt

    Made Sep 17, 2023, sent to the company Jan 8, 2024, published by CPSC Jan 24, 2024

    The product, in the report: Samsung 5.9 cu. ft. Electric Range with True Convection. Model NE59J7630SG/AA. Serial number 0CY57DCGA00557M. Color black.

    Samsung electric range model NE59J630SG/AA serial number 0CY57DCGA00557M. I turned on the oven to 400F. While the oven was heating flames and smoke came out of the range at the back at the same level as the controls. No injuries, but there was a scorch mark left on the wall behind the range. Potential for causing a fire and burn injuries.

    Report Update: Ticket information from Samsung received on 9/18/2023. I had been quoted $443.81 by [REDACTED], contracted by Samsung, to proceed with the repair in addition to the $120 call out fee I paid on 9/6/2023. I did not respond. Your Service Ticket [REDACTED] has been cancelled. Reason: Out of Warranty

    Model
    NE59J7630SG/AA
    UPC
    1603 18 98832
    Serial number
    0CY57DCGA00557M
    Bought from
    Home Depot
    Bought
    Nov 13, 2015
    Where
    Bear, Delaware: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  17. First aid

    Made Sep 12, 2023, sent to the company Sep 14, 2023, published by CPSC Sep 28, 2023

    The product, in the report: Samsung Flat glass top stove silver

    Cooking on flat glass Top glass splattered in face and on floor

    Model
    NE63A6311SS
    Serial number
    0J4A7DAR7007482
    Where
    Pensacola, Florida: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  18. No one hurt

    Made Sep 11, 2023, sent to the company Sep 13, 2023, published by CPSC Sep 27, 2023

    The product, in the report: Samsung NE59J7630SS 30 Inch Freestanding Electric Range

    We were preheating our oven, a Samsung Model NE59J7630SS, when we heard a pop from the stove and then flames came out the back top of stove. We exited the house and called 911. The fire was out by the time they arrived, as the breaker shut off and there was nothing near the stove to act as fuel and carry the flames to our walls and cabinets. Our house and we are safe; however we have a big mess to clean up with smoke, ash, and electrical fire smell. The control panel is melted and I found this website describing exactly what occured, which has happened to many others:[REDACTED]. I do not see that a recall has been issued.

    Model
    NE59J7630SS
    Where
    St Augustine, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  19. No incident, no one hurt

    Made Aug 25, 2023, sent to the company Aug 29, 2023, published by CPSC Sep 13, 2023

    The product, in the report: Flat top 5 burner electric stove and oven

    I have purchased a Samsung Flat Top stove within the last year serial # 0J4C7DAT60019X. The stove when steam comes out of a pot or the oven causes the middle burner and the oven to turn on. This then cycles on and off continuously. The repair person for Samsung stated to at first not boil water on the stove and that it is a defective design and there is nothing they can due. The stove now is tripping the circuit breaker in the panel box. The fact that the stove comes on automatically is a safety and fire hazard along with breakers tripping.

    Model
    NE63A6511SG/AA
    Serial number
    0J4C7DAT600219X
    Bought from
    Lowes
    Bought
    Aug 31, 2022
    Where
    Georgetown KY, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  20. No one hurt

    Made Aug 4, 2023, sent to the company Aug 8, 2023, published by CPSC Aug 22, 2023

    The product, in the report: Electric Range

    Samsung electric range model #NE59J7630SS/AA control panel caught fire during a baking cycle. A relay on the oven control board made a loud pop and flames came out the back of the unit through vent louvers in the back panel. This caused a 10 inch long black scorch mark on the back wall above the stove, nearly setting my house on fire.

    Model
    NE59J7630SS/AA
    Serial number
    0C8Q7DCG605774T
    Where
    Cedar Rapids, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 4, Unknown
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Aug 2, 2023, sent to the company Aug 4, 2023, published by CPSC Aug 18, 2023

    The product, in the report: 30in Smooth Surface 5 Elements 6.3cu ft. self-cleaning Air Fry Convection Oven Slide-in smart electric range Model NE63T8511SG

    Samsung electric stove top burner turns on with the slights brush of your clothing.

    Model
    NE63T8511SG
    Bought from
    lOWE’S
    Bought
    Nov 30, 2022
    Where
    COOPER CITY, Florida: Home/Apartment/Condominium
    Who was involved
    Age 57, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand SAMSUNG, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Jul 13, 2023, sent to the company Jul 17, 2023, published by CPSC Jul 31, 2023

    The product, in the report: 30” 6.3 cu.ft. Smart Slide-in Electric Range with Air Fry. Samsung SMSG1274, bronze stainless steel, Model NE63T8511ST/AA Serial number 0HF27DCNB00380P, cost of $1,283.73, purchased from Wayfair Invoice #[REDACTED], Jan. 4, 2021.,

    My husband was walking by our smooth-top electric range and barely touched the range top knob with his hip. This was not a direct hit or heavy hit. My aprons were on the cooking surface in the back and no one was cooking anything at that time. Unknown to us, the range burner turned on. I suddenly smelled smoke and yelled for help. He scooped the burning aprons into a steel bowl and watered them in the kitchen sink, then threw them out on the lawn, as the smoke was noxious. He have owned this range since ordering it from Wayfair on Jan. 4, 2021, and several times in the past, we have accidentally leaned over to stir the food on the back burners and unintentionally adjusted the heat with our bodies. We also have many times turned on the oven by skimming the control panel between the burner knobs. The controls on this range are dangerously easy to unintentionally turn on.

    Model
    NE63T8511ST/AA - 0HF2Tuscan
    UPC
    887276409061
    Serial number
    0HF27DCNB00380P
    Bought from
    Wayfair.com
    Bought
    Jan 4, 2021
    Where
    Altoona, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsumg, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Jun 26, 2023, sent to the company Jun 28, 2023, published by CPSC Jul 13, 2023

    The product, in the report: Slide-In Electric Range

    Stove burners come on accidently if bumped. Samsung’s web page rebuts that the knobs must both be pushed in and turned, which is true, but this does not make it safe. Both movements do happen simultaneously by simply brushing by the panel with your torso or by an object being carried. It has happened to us at least a half-dozen times in the 3 weeks we have owned it. (It was purchased by the seller of a condo we bought a few weeks before we closed. It had never been used.) My wife cannot hear the high-frequency, low volume chime that accompanies the movement of the knob. Twice we have discovered the inadvertent activation some time later by the glowing surface. The stove is a Samsung Slide-In Electric Range Model NE63T8111SG/AA. Samsung’s web site recommends purchase of expensive, inconvenient and unsightly child-proof covers. Ridiculous and irresponsible. At at minimum, there should be a lock-out for the knobs, as there is for the oven.

    Model
    NE63T8111SG/AA
    UPC
    Unknown
    Serial number
    0HEV7DCW200146Z
    Bought from
    Home Depot
    Bought
    May 30, 2023, about then
    Where
    Fernandina Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Jun 21, 2023, sent to the company Aug 11, 2023, published by CPSC Aug 25, 2023

    The product, in the report: electric range with oven

    Early June 2023: The electrical wiring behind the stove caught fire and flames were emitted from the back of the oven. The oven was set to 350 degrees and the oven had finished pre-heating and had been on for 5 minutes or less.

    The consumer turned the oven off and the flames quickly died out.

    There is some charring and soot damage to the backsplash, behind the stove.

    The consumer called the manufacturer, and a technician was sent out to assess the situation.

    The technician confirmed that the problem was not related to any outside issues. Therefore, manufacturer covered the cost of rewiring the stove and replaced the motor, at no expense to the consumer.

    Model
    NE59J7630SS
    Serial number
    0C8Q7DCH301427B
    Bought
    Jun 1, 2016
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Apr 24, 2023, sent to the company May 11, 2023, published by CPSC May 25, 2023

    The product, in the report: Induction Oven Stove top induction, oven electric

    Caller stated that the induction oven was delivered on March 23, 2023, had a toxic odor, she was told that she needed to heat up the range for several hours and let the home ventilate before using it, also to clean it thoroughly after using it to cook. Caller stated that she did that for several hours and it still had the odor. She stated that she used the oven to bake bread, but it burnt the top of the bread, and the content was uncooked. Caller stated that she tried to bake again and noticed that the range changed from bake to broil while watching the oven.

    Caller stated that she contacted the retailer and the manufacturer, she was informed by the manufacturer that they would not replace the unit because it was over 48 hours. Caller stated that she noticed several similar complaints about these units online. Caller would like the manufacturer to provide her with a new replacement, because there is still a toxic odor, and the unit changes the mode spontaneously by itself.

    Caller feels that this induction oven is a fire hazard and should be recalled.

    [REDACTED] Model- NE63B8211SS s/n- 0JWK7OCTC00140A Home Depot - 2/28/23 Delivered 3/23/23 Incident occurred: 3/25/23 (appx) toxic smell 4/13/23 oven broiler remains on during baking Location - kitchen at residence

    Samsung is try to repair a brand new range. 1: Range has an intense burning smell when the oven is on 2: Electronic panel malfunctions causing the broiler to remain on during baking. 3: We no longer feel safe using this range A. unreliable B. toxic plastic smell (which could be affecting our lungs) 4: See detailed explanation

    Model
    NE63B8211SS
    Serial number
    OJWK7DCTC00140A
    Bought from
    Home Depot, Michigan
    Bought
    Feb 28, 2023
    Where
    Grayling, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  26. No incident, no one hurt

    Made Apr 19, 2023, sent to the company Apr 21, 2023, published by CPSC May 5, 2023

    The product, in the report: Slide in range, black stainless steel, Samsung model NE 58K9850WG, 2018

    Knobs on the stove are very sensitive to touch turning on with the smallest bump. This has happened almost daily since we have been in the home with the stove. The most recent incident occurred at night on 4/18/23 and we went to bed and woke up at [REDACTED] and saw the burner on any has melted the stove divider onto the cooktop cracking the cooktop surface. Had there been a more flammable kitchen product on the cooktop there could have been a house fire.

    Model
    NE 58K9850wG
    Serial number
    0DQX7DCKB00268N
    Where
    Kent, Washington: Home/Apartment/Condominium
    Who was involved
    Age 6, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  27. No one hurt

    Made Apr 8, 2023, sent to the company Apr 11, 2023, published by CPSC Apr 25, 2023

    The product, in the report: Samsung model#NE59J7630SG/AA electric range. Standard size, black stainless. Purchased new.

    I was preheating my Samsung oven Model #NE59J7630SG/AA and heard a loud popping sound, looked at the oven and saw the back control panel had flames coming from it! The fire went out on its own after a short time. No injuries. The backsplash behind the oven got scorched. We turned off the breaker and unplugged the oven. The control panel and wires are burned. We are not able to use it any more.

    Model
    NE59J7630SG/AA
    Serial number
    0CY57DCGC02331Y
    Bought from
    Best Buy, Minnesota
    Bought
    Nov 17, 2016
    Where
    Maple Lake, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Mar 22, 2023, sent to the company Mar 24, 2023, published by CPSC Apr 17, 2023

    The product, in the report: electric oven

    Samsung electric oven, it is very easy to inadvertently turn on the stove top burners, nearly caused a fire

    Bought from
    Costco
    Bought
    Sep 1, 2021, about then
    Where
    Woodinville, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  29. Seen by a doctor or nurse

    Made Mar 15, 2023, sent to the company Mar 20, 2023, published by CPSC Apr 4, 2023

    The product, in the report: Samsung 2-piece 6.3 cu. ft. Front Control Slide-in Electric Range with Smart Dial and Air Fry. 29.94 in. x 28.69 in. x 36 in. 5 stove top burners.

    Dangerously designed oversize stove knobs turn on with the slightest bump/brush. This caused a large stovetop fire I was fortunate to contain.

    Model
    NE63T8711SS
    Serial number
    0HF47DCRB00630T
    Bought from
    costco.com
    Bought
    Nov 26, 2022
    Where
    Gilbert, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  30. Emergency room

    Made Mar 12, 2023, sent to the company Mar 17, 2023, published by CPSC Apr 3, 2023

    The product, in the report: Kitchen stove, electic

    Electic Stove: Samsung 30 in. 6.3 cu. ft Slide-in Electric Range Model NE63T8111SS. Background: We noticed in January 2023 the top right stove burner was inadvertly turned on and melted a plastic container on the stovetop. I am not clear how the stove burner was inadvertently turned on. The burner control knob on the front panel has to be pushed in and turned for the burner to heat up. Perhaps when the cook is cleaning the stove top, the control knob is inadvertently push in and turned then does not notice the orange color heat indicator on the stove top. On March 3, 2023 about 5pm, we experienced a neighborhood power outage (probably due to downed trees from storms). The power was restored March 4 about 2:30 am while we were asleep. At about 5 am, our kitchen smoke alarm was sounding and woke us up. I rushed to the kitched and saw smoke and fire on the stovetop. My wife was already attempting to extinguish the fire when the fire flared up and caught her hair on fire. She quickly extinguished her hair and rushed to the bathroom while I turned off the front right stovetop burner and continued to extinguish the remaining flames. Apparently, the stovetop burner was inadvertently turned on during the power outage and became hot when power was restored. Our house would have burned down if my wife and I had not extinguished the fire. After the fire was extinguished, I rushed my wife to the emergency room where she was found to have 2nd degree burns on her right hand, face, and neck. She still is suffering physically from the effects of the fire.

    Model
    NE63T8111SS
    UPC
    unknown
    Serial number
    see the attachment
    Bought from
    The Home Depot
    Bought
    Nov 28, 2022
    Where
    Soddy Daisy, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  31. No one hurt

    Made Mar 4, 2023, sent to the company Mar 8, 2023, published by CPSC Mar 22, 2023

    The product, in the report: Black 30” slide in electric range

    I have a Samsung Range which I bought on 31st August,2021. Since I bought the stove I have been having problems with the knobs turning on with just a slight touch causing the burners to turn on without my knowledge. Before I realized it my food is still cooking. No one can mistake and go close by the stove and mistakenly touch the knobs , it will turn on. During Christmas I was not cooking a ything so I put my kitchen scale on top of the stove and was mixing my cake when I must have not knowingly touch the knob and my scale got burnt. By smelling the smoke I realized the stove was on. Again around the 12th February,2023 I had a cabinet installer and he left a hand towel on top of the stove, the next thing the towel started burning. That could have caused a fire. I had pressed the lock for all the knobs but they failed to lock and was turned on again mistakenly by my son who was helping putting away my grocery.

    Model
    NE63T8711SG/AA
    UPC
    20200911
    Serial number
    OHF37DCN900428T
    Bought from
    Samsung.com
    Bought
    Aug 31, 2021
    Where
    Brooklyn Park, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Feb 25, 2023, sent to the company Mar 14, 2023, published by CPSC Mar 28, 2023

    The product, in the report: As described before the problem is an immediate safetly concern for small children and will result in a suffication if a child is trapped inside. Samsung Electric Range Model NE59*663*** standard range/oven. It will lock anytime of the day when not in use trapping what is inside in an air tight compartment with little air.

    Samsung 2020 Electric Range/Oven Model ME59*663*** oven door locks for no reason and thus if a child were playing around this would become trapped inside and die from suffocation since oven is air tight. This will happen even if no one is near the oven and not in use. It has happened over dozen times in the last two months. Home Depot will not honor their warranty program on this matter. It is noted in the Samsung user manual on page 33 that this is a know problem and gives troubleshooting tips. I feel that this problem is becoming not an isolated issue but problematic in old models of three years or more.

    UPDATED ON 2/27/2023: [I have included my current attempt to have this problem addressed and fixed. But have run into many roadblocks. I have included the email address of Home Depot points of contact on the Cc line as reference and contact phone number of [REDACTED]. Attached are emails that I have traded with them. Also I forgot to address that this problem is widely published on [REDACTED] and other sites to show that it is becoming a serious issue which will only have a tragic outcome. Again I want to point out that this oven lockout will happen anytime of the day and when the range/oven is not in use.

    Model
    NE59N6630SS
    Serial number
    0FJZ7DCMB01391N
    Bought from
    Home Depot
    Bought
    Jan 14, 2020
    Where
    Harker Heights, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Jan 30, 2023, sent to the company Feb 9, 2023, published by CPSC Feb 24, 2023

    The product, in the report: Samsung M/C: NE58K9850WG/AA Note: this is a dual zone samsung oven/range. We do not use it in the dual zone mode (there was no divider in the oven).

    The product in use was a Samsung Electric Oven Model Number NE58K9850WG. We were cooking a Sunday roast in conventional baking mode at 275F. The oven had been on and steady for approximately four hours when my wife smelled smoke. I looked in the oven to see the broiler (top of oven) was red hot. The black knob of our dutch oven was smoking (source of the smoke smell). We were very lucky to be home at the time and nobody was injured. I tested the oven again later in the evening, and again, when in bake mode the broilers turned on. The oven was manufactured in June 2019, and we purchased it new from Costco in August 2019. I became more disturbed when two minutes of [REDACTED] searching revealed that many others with Samsung ovens are encountering this dangerous issue.

    Model
    NE58K9850WG
    Serial number
    0DQX7DCM600174K
    Bought from
    Costco
    Bought
    Aug 1, 2019, about then
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Jan 30, 2023, sent to the company Feb 3, 2023, published by CPSC Feb 17, 2023

    The product, in the report: Electric range

    Samsung range circuit board caught on fire

    Model
    NE59J7630SB
    Serial number
    0C8P7DCG300057A
    Bought from
    Besy Buy or Home Depot
    Bought
    Nov 1, 2015, about then
    Where
    Delmar, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 66, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Jan 29, 2023, sent to the company Feb 1, 2023, published by CPSC Feb 15, 2023

    The product, in the report: Electric convection cooktop stovetop and oven. Slide in

    I barely brushed up against our stove and the element turned on. There was a towel partly on the stove and a lot of smoke and small fire incurred. House was filling up with smoke. This has happened three times since we bought this stove and we only live here part of the year. Very dangerous.

    Serial number
    DG68-00785A-22
    Bought from
    Costco
    Bought
    Feb 8, 2021
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 64, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Jan 24, 2023, sent to the company Jan 30, 2023, published by CPSC Feb 13, 2023

    The product, in the report: Samsung Dual Electric Oven. This is an oven with a split oven allowing you to cook at two temperatures. The cooktop consists of 4 burners and one warmer. The problem occurred with the front burner that has triple heating options.

    All knobs were turned off on the stovetop. When I arrived home the tea kettle was scorched inside and out, the cabinets were too hot to touch, the microwave was also too hot too touch because the front triple burner remained on even though the knob indicated otherwise. If we had been gone any longer I am certain my kitchen would have caught fire.

    Model
    NE59J7850WS/AA
    Serial number
    0C8N7DCJ400950R
    Bought from
    Home Depot, Virginia
    Bought
    Jun 1, 2017, about then
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  37. Hurt, no treatment

    Made Jan 23, 2023, sent to the company Jan 27, 2023, published by CPSC Feb 10, 2023

    The product, in the report: Samsung Model NE58F9500SS, s/n J1967DCK300136V electric range with self-cleaning oven Stainless steel model with smooth surface electric cooktop

    We own a Samsung self-cleaning range. We used the oven’s self-cleaning feature for the first time last week. It overheated so badly during the cycle that the electronics of the range were destroyed, and the oven no longer operates. The door is locked as the cycle did not end properly. The control panel got so hot we could not leave a finger on the surface. We believe not only is the product defective, it poses a fire hazard.

    Model
    Model NE58F9500SS
    Serial number
    J1967DCK300136V
    Bought from
    Lowes
    Bought
    Apr 4, 2018
    Where
    Greenville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  38. Hurt, no treatment

    Made Jan 12, 2023, sent to the company Jan 18, 2023, published by CPSC Feb 1, 2023

    The product, in the report: Samsung 30” free-standing electric range and oven.

    Exterior of the oven door, immediately behind the handle (and below it where a toddler can reach) is excessively hot. Measure w/ by an IR temperature device at above 145F. I had to put non-reflective tape on as the device I had will not read on stainless. One of them (the 151 F) is from a video and is the peak temp recorded. I sustained a minor, 1st degree burn. It lasted about 3 hours. No medical attention was needed beyond some [REDACTED]. I have been trying to get Samsung to address with this some urgency (since 12/29) but it’s been over 2 weeks and is being treated as a business-as-usual “inconvenience” to use their words. A 2nd tech is supposed to come tomorrow, Friday the 13th.

    Model
    NE63A6111SS
    Serial number
    OJ467DCT501138X
    Bought from
    Lowes
    Bought
    Dec 3, 2022
    Where
    Webster, New York: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  39. No one hurt

    Made Jan 3, 2023, sent to the company Jan 9, 2023, published by CPSC Jan 24, 2023

    The product, in the report: Samsung electric range

    While cooking a pot of beans the electric burner over heated while set on a lower temperature to simmer the beans and the glass top melted and cracked.

    Model
    NE59M4310SS
    Serial number
    OEQB7DCM802094R
    Bought from
    Home Depot
    Bought
    Nov 5, 2019, about then
    Where
    Brownsville, United States: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Dec 28, 2022, sent to the company Jan 3, 2023, published by CPSC Jan 18, 2023

    The product, in the report: Samsung Electric Range Model NE 63T8311SS

    I purchased a Samsung Model NE63T8311SS stove from Sanyo Appliance in Memphis, TN. The stove was not connected immediately as we were in the process of remodeling the kitchen. There are 4 adults living in my home (no children). We noticed when we started using the stove that if anybody touched the front control (leaning to stir a pot, or remove something front stove) that burners would ignite. This happened 3-4 times in October, 2022. On November 23, we were all eating dinner when someone noticed smoke coming from kitchen. We found one of the burners had turned on. I contacted Samsung and told them of our incidents. They assigned a ticket number [REDACTED]. They said they could have someone come out to test the controls and I advised the stove was no longer installed and was in my garage. They told me their manual advised people NOT to lean on stove (manuals are never read until item is delivered). This is a faulty design, not carelessness by an adult.

    Model
    NE63T8311SS
    UPC
    n/a
    Serial number
    OHEY7DCR301683X
    Bought from
    Sanyo Appliance, Tennessee
    Bought
    Aug 11, 2021, about then
    Where
    Oakland, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Dec 27, 2022, sent to the company Jan 4, 2023, published by CPSC Jan 19, 2023

    The product, in the report: Samsung Electric Range. Glass Top/wifi Samsung Electric Range: M/C NE63A6511SS/AA S/N 0J4D7DAT510774L

    Samsung Electric Range Glass Top erupted and failed while I was cooking on the large front burner. The glass top popped 3 times and cracked across the top. Busted the glass upward under the pot and made the pot liquid splash out as it slide to the side of the stove top. It was a loud 3 pop sound and the whole glass top is cracked from side to side. It is unusable. The Technician they sent did nothing. Did not visually or physically attempt to inspect. Said, it was user error and my fault the glass top failed. Electric range I have only owned for 45 days. It is under warranty but nothing has been fixed.

    Model
    Samsung Electric Range: M/C NE63A6511SS/AA
    Serial number
    S/N 0J4D7DAT510774L
    Bought from
    Lowes
    Bought
    Nov 4, 2022
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung electric smart glass top range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  42. No incident, no one hurt

    Made Dec 25, 2022, sent to the company Dec 30, 2022, published by CPSC Jan 17, 2023

    The product, in the report: It’s dark in color samsung range, with a glass cooktop.

    I was preheating my oven when I heard an electrical buzz, and then flames shot out of the back side of the oven. The flames stopped when I shut the oven off. It happened a second time when troubleshooting the oven. The flames were coming from the back side of the control panel of the oven, toward the oven’s top.

    Model
    NE59J7630SG/AA
    Serial number
    0CY57DCH301694T
    Where
    Wichita, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 31, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  43. No one hurt

    Made Dec 14, 2022, sent to the company Dec 27, 2022, published by CPSC Jan 11, 2023

    The product, in the report: Samsung oven - NE58R9431SS/A. Slide in range with convection, stainless steel

    When using Samsung oven NE58R9431SS/A, I was baking at 350 degrees F - i left the kitchen for a while and came back to find that the oven had switched on the broiler, even though oven was set to bake. The heat was about 600 degreesF and I couldn’t switch the oven off - I had to turn off house electricity to shut the oven down. This has now happed at least 6 times since October. This is a 3 year old oven and I contacted Samsung to report the fault and get the oven fixed. They have informed me that the part is not longer available and they would not be able to help - left high and dry and Samsung not taking this issue seriously!

    Model
    NE58R9431SS/A
    UPC
    0gfs7dcma000142
    Bought from
    Bestbuy
    Bought
    Oct 25, 2019, about then
    Where
    holliston, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Dec 9, 2022, sent to the company Dec 13, 2022, published by CPSC Dec 28, 2022

    The product, in the report: 30 in. 6.3 cu. ft. Slide-In Electric Range with Self-Cleaning Oven in Black Stainless Steel

    My teen son and one of his friends, just arriving home from school one afternoon, went into the kitchen in search of food while waiting on me before we all headed out together. My son moved a large cupcake carrier with lid off the bar counter in order to make room for the leftover pizza box his friend had just retrieved from the fridge. His friend grabbed 2 slices and heated them up in the microwave, each kid still chewing on pizza as we were driving down the road a minute later. Not even 5 minutes later we had parked at the bike shop when my alarm company called me. They let me know my fire alarm was reporting an incident and asked me if they needed to send the fire department. I was in shock, there was no way there was an issue, we literally just left. I told them not to send anyone yet, left the kids at the bike shop, and raced the not even 5 minute drive back home. I should have known better, that fire alarm doesn’t go off unless something is truly happening. I live in a townhome and when I pulled up I was already able to see my house was full of smoke from the windows, my dog’s face pressed eagerly in the window closest to the door. I hit fire panic on my alarm app, yes! Send right away!! At the same time I was running to the door and let my dog out, telling her to jump in the [REDACTED] (she did, good girl). The neighbor to my right wasn’t home, but on my left was, a mom younger than me with her 4 year old. I banged on her door and was able to yell inside to her to get outside asap. Then I ran back to my place, I couldn’t see any flames, but the smoke was so thick I couldn’t see much further than a few feet in front of me either, but our cat that had been with us, my son, since the divorce when he was 5 was still inside. I covered my face and tried to go through the house, but couldn’t stay long between the burn in my chest and my eyes, made my way out to my neighbor yelling at me to get out. The fire department finally showed up after what felt like forever, but they were really just right around the corner. They put on the whole show with the masks, dragging out the hoses, raising the ladders.... haven’t seen so many of my neighbors in can’t remember how long. Thankfully the hoses did not get turned on. The firemen had asked if I knew where it was starting from and I had answered no clue. Well, before they turned on the water, one guy cameout with a melting, little flames here and there gooey blob, dropped it on the road and they put it out, telling the others to cut the water to the hoses. It was the cupcake carrier. It had gotten moved over on top of the stove and the stove was accidentally turned on when the kids leaned up/over to heat up the pizza. I had recently been debating about suspending my alarm services to save some money with all the costs rising and I am so grateful I didn’t, and I won’t. I knew those knobs were easily turned on, we’d done it before, but I’ve been extremely careful that nothing gets left on the stove, due to the possibility of what “could happen”. I’ve had my new Samsung appliances about a year now and this was the 1st time we left an item on the stove. If it wasn’t for my alarm company and the early detection I would’ve lost at the very least half my home and my neighbor’s home, the one that wasn’t home shares the wall with my kitchen. We did lose our kitty. Too much smoke for his little lungs, my heart breaks everytime I think of him. The firefighters suggested the child locks for the dials, I’ve been so busy I haven’t had a chance to order them yet and it’s been a month. My son came home from a visit to his dad’s last night, threw his stiff down, and came upstairs to say hello and tell me about his visit. A few minutes later we smelled smoke. I asked him where he threw his stuff down and we sprinted downstairs. A strap from his bookbag had fallen onto the stove which he had accidentally turned on, smoke was filling the downstairs and the alarm went off, again. At least this time we were home and on it, and didn’t lose a family member, even if it was a furry one. Ordering the covers right now, which is how I came across this website. Feel as if everyone should be warned. One little slip up, and I had been so careful!

    Model
    NE63T8111SG
    Bought from
    Home Depot
    Where
    Charleston, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  45. Hurt, no treatment

    Made Nov 14, 2022, sent to the company Nov 18, 2022, published by CPSC Dec 5, 2022

    The product, in the report: 30” Electric Cooktop with Sync Elements in Stainless Steel - glass top with magnetic knob that lifts from surface and can be placed on knob location on cooktop to adjust heat level or your finger can be used to adjust levels and interact with cooktop.

    30” Electric Cooktop with Sync Elements in Stainless Steel model # NZ30K7570RS/AA if something is placed on the range, it can trigger an error and the cooktop resets removing the lockout of the dials allowing for the cooktop to then turn on without user intervention. This has happened twice for us personally. The cooktop was off and the lock enabled. There was a metal pan placed on the cooktop from the oven. The magnetic elements of the dials interacted with the metal pan causing the cooktop to display an error. When the error clears, the lock is not active. Leaving the pan on the cooktop, the cooktop turned on and activated a heating element. We notified Samsung, the in turn scheduled repair company to come out, the repair company called and never shown up. This happened two times we called Samsung about the issue. Water and other items which aspects, plastic bags, dish towels we have tested have similar results turning off the safety lock do to an error code on the device.

    Model
    NZ30K7570RS/AA
    Bought from
    Samsung.com
    Bought
    Oct 1, 2020
    Where
    Catlett, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  46. No one hurt

    Made Oct 29, 2022, sent to the company Nov 2, 2022, published by CPSC Nov 17, 2022

    The product, in the report: Samsung Smart Range wifi ready with convection, air fryer, dehydrator, self cleaning

    Purchased a Samsung Smart Range from Home Depot November 2021. September 2022 this smart range started working on it’s own; i.e., MALFUNCTION!!! In the middle of the night with everyone asleep the range caught fire. The fire alarm woke my husband (alarm is near the bedroom) who saved me, our dogs & our house. The house was full of black smoke & apparently it must have affected me as my husband said he had a hard time raising me. My husband got us outside to safety, killed the power to the range, opened all of the doors & windows but it took more than 30mins to clear the smoke enough to enter the home. The door to the oven was sealed closed. (We think that the range started a 5hr self cleaning cycle that was just too hot & started a fire in a pan that was being stored in the oven temporarly.) This self cleaning function is dangerous as there is no stop or kill switch where an extinquisher could be used to put out a fire. A REALLY BAD FEATURE. The fire department was not called & none of us seeked medical attention as we were called out of town...hospice had been called for my husband’s mother. This has been a difficult experience but the worse part is that we cannot get any resolution from Samsung or Home Depot & the range is still under WARRANTY

    Model
    NE63A6511SS/AA
    UPC
    N/A
    Serial number
    0J4D7DCR900001L
    Bought from
    Home Depot
    Bought
    Nov 18, 2021, about then
    Where
    WAKE FOREST, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung Smart Range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Oct 26, 2022, sent to the company Nov 15, 2022, published by CPSC Nov 30, 2022

    The product, in the report: Free standing electric range and over, glass top. Samsung household electric range.

    The product is a Samsung Flex Duo Glass Top range and oven, model NE58F9710WS Serial No. J1927DCJ600028T, manufacture date June 2017 installation and purchase date May 2, 2018.

    The large burner (electric glass top) malfunctioned and filled the house with smoke with the obvious fire danger. The high, medium, and low settings stay on high even when turned down to low. This condition presents a fire and safety hazard because with a large skillet my wife could not tell that the burner stayed on high. She turned the burner to low and went into another room for a few minutes. When she returned the kitchen was filled with smoke and a fire was starting. She then discovered the problem that the burner no matter the knob setting was always on high.

    Model
    NE58F9710WS/AA
    Serial number
    J1927DCJ600028T
    Bought from
    Famous Tate 1015 E. Brandon Blvd. Brandon, FL 3351
    Bought
    May 2, 2018
    Where
    Wimauma, Florida: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Sep 9, 2022, sent to the company Sep 22, 2022, published by CPSC Oct 6, 2022

    The product, in the report: 30 inch electric combination wall oven

    Wires inside control panel burned

    Model
    Model # NQ7OM777ODS/AA
    Serial number
    0B1E7WCKA00236V
    Bought from
    Yale Appliance
    Bought
    Feb 13, 2019
    Where
    So. Yarmouth, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Aug 17, 2022, sent to the company Aug 22, 2022, published by CPSC Sep 6, 2022

    The product, in the report: Samsung freestanding kitchen range (Model # NEA6311SS AA, serial #: OJ4A7DCT3OO669J). 6.3 cu. ft, stainless steel.

    Regarding a hazardous/dangerous design flaw of Samsung freestanding stove (Model # NEA6311SS AA, serial #: OJ4A7DCT3OO669J). I purchased this range in June 2022; it was delivered in July 2022. When using the oven for baking, the outside front decorative metal panel between the glass stove top and the oven door on my freestanding Samsung range gets hot enough to cause a blister when touched. Ten minutes after the oven was turned off, the aluminum panel still registered 132 degrees … a very dangerous problem, especially for a household with children.

    I contacted Samsung and their official Samsung service man/repairman inspected the stove 8/17/2022. He verified the high temperature on the outside of the stove. He then contacted the manufacturer (Samsung) when he couldn’t figure out a way to fix the problem. The panel consistently registered 128-132 degrees no matter how he adjusted the door. The Samsung engineer he spoke with told him that particular range is designed to vent through the front of the stove door (not on top, in back of the burners) and can reach a temperature as high as 160 degrees. Obviously, the manufacturer is aware of the dangerous design. The information on Samsung website infers that their ranges vent over the burners, so customers have no advance warning.

    Model
    Model # NEA6311SS AA
    Serial number
    OJ4A7DCT3OO669J
    Bought from
    Home Depot, Schillinger Rd, Mobile, AL 36695
    Bought
    Jun 25, 2022
    Where
    Mobile, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 84, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung freestanding kitchen range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  50. No incident, no one hurt

    Made Jun 28, 2022, sent to the company Jul 5, 2022, published by CPSC Jul 19, 2022

    The product, in the report: Samsung freestanding range

    The range has defective parts used by Samsung with their knowledge. It can catch fire the control panel is out again

    Model
    NE595ROABSR
    Serial number
    0000000000
    Bought from
    Appliance connection
    Bought
    Jul 1, 2014
    Where
    Seacrest Bch, Florida: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung., made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  51. Hurt, no treatment

    Made Jun 27, 2022, sent to the company Jul 1, 2022, published by CPSC Jul 18, 2022

    The product, in the report: Samsung household electric range

    Our Samsung electrical stove activated and started a fire when my adult son was walking through the kitchen and NOT using the stove. He was not cooking and said that he walked past the stove and did not realize even touching it. We had a leftover pan with a little bit of grease in it from the night before, which ignited. I was in my home office when I heard the smoke alarm go off. I went into the kitchen and saw a large fire on the stove, with nothing cooking, just the empty pan. I was able to put the fire out but inhaled a lot of smoke and almost passed out before I was able to get to my inhaler.

    This has happened to us at 7-8 times since we’ve own this stove, not counting all the times we’ve found the stove activated with nothing cooking, after guests have walked through the kitchen. The knobs turn with very little force, which seems incredible dangerous, especially if you have a home with children and pets. Because of this, we are paranoid and afraid to have this stove in the house and now are thinking about options on how to address this. It is an expensive appliance and we’re not sure what to do.

    Model
    NE58F9500SS/AA
    Serial number
    J1967DCHA02293A
    Where
    Castro Valley, California: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung household electric range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. No one hurt

    Made Jun 27, 2022, sent to the company Jul 1, 2022, published by CPSC Jul 18, 2022

    The product, in the report: Samsung 6.3 cubic feet front control slide in range with wifi in Black stainless steel

    We purchased an electric Range Stove a few months ago, the knobs turn very easily and have been bumped and started several small fires in our home. The worst being this evening 6/27/2022. A cutting board and Knife were sitting on the stove top when one of the knobs must have been bumped and turned on, causing the cutting board and Knife to ignite. Luckily we have been able to put the fires out each time but one day we may not be able to. I am terrified for my family, we have 4 kids, pets and take care of my father. this stove cost us a lot, we can’t afford to buy a new one but we cannot keep dealing with this!! . This has been a scary journey and we just want to make sure others are aware of this issue.

    Model
    NE63T8111SG
    Bought from
    Best Buy
    Bought
    Mar 20, 2022
    Where
    LIMINGTON, Maine: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Jun 26, 2022, sent to the company Jun 30, 2022, published by CPSC Jul 15, 2022

    The product, in the report: Electric stove

    I was reheating some leftovers when I heard some cracking and popping. I turned around and my stove was on fire. I immediately pulled it away from the wall so that my microwave and cabinets wouldn’t catch fire also. Then I unplugged it. Thank God I was in the kitchen when it happened because who knows how much damage it would have caused.

    Model
    NE59J7630SG/AA
    Serial number
    0CY57DCH200914T
    Bought from
    Lowe’s
    Bought
    Apr 7, 2016
    Where
    Fresno, Texas: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  54. No incident, no one hurt

    Made Jun 3, 2022, sent to the company Jun 7, 2022, published by CPSC Jun 23, 2022

    The product, in the report: Samsung smart range product numbers NE63T8111SS/AA AND SERIAL NUMBER 0HEW7DCR701763A.

    I purchased a new Samsung electric smart range from Lowes in September 2021. All four of the burner knobs split where they go over the shaft and just spin on the shaft now. It’s hard to tell if the burners are in the on or off position. Samsung sent two replacement knobs and are now sending two more but they are the same knobs that will eventually do what the original knobs did. If we can’t tell if the burners are off or on this is a hazard that could cause a burn to humans or fire. we are senior citizens and need to be as cautious as possible. the knobs should be metal that cannot split like these cheap plastic knobs do. for $1500 I expected to purchase a range that we could use trouble free for several years at least. metal replacement knobs are not available according to Samsung CR rep’s I’ve talked to. I appreciate free replacements but fear for the safety of my wife, grandchildren, myself and anybody else that uses the range. There should be a safety recall to replace these with durable metal knobs.

    Model
    NE63T8111SS/AA
    UPC
    Not available
    Serial number
    OHEW7DCR701763A
    Bought from
    Lowes
    Bought
    Sep 8, 2021, about then
    Where
    Silsbee, Texas: Home/Apartment/Condominium
    Who was involved
    Age 65, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand SAMSUNG, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  55. No one hurt

    Made May 1, 2022, sent to the company May 5, 2022, published by CPSC May 19, 2022

    The product, in the report: Samsung NE59M4320SG ELECTRIC RANGE MANUFACTURED JANUARY 2019

    The enamel on the bottom of my Samsung model NE59M4320SG electric range is cracking and breaking into pieces. When convection is in use, small shards of enamel can be found on top of food. Contacted Samsung and they told me it was a cosmetic issue and not covered. The enaml is like glass.

    Model
    NE59M4320SG
    Serial number
    0EQD7DAM100240M
    Bought from
    HOME DEPOT, Florida
    Bought
    Jan 1, 2019, about then
    Where
    Sebastian, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand SAMSUNG, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  56. No incident, no one hurt

    Made Apr 16, 2022, sent to the company May 6, 2022, published by CPSC May 20, 2022

    The product, in the report: Glass top electric range oven

    Turned oven on and electrical fire started on back of control board

    Model
    NE59J76305G
    Serial number
    0CY57DAJ100072V
    Bought from
    Lowes
    Bought
    Nov 15, 2017, about then
    Where
    Olathe, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  57. No incident, no one hurt

    Made Apr 14, 2022, sent to the company Apr 18, 2022, published by CPSC May 2, 2022

    The product, in the report: Samsung Model 01 number NE589500SS. This is a regular very common electric range bought at BestBuy, they still sell similar models.

    I bought an electric range for my house and it has a very unsafe and hazardous front cook tops temperature control knobs; if anyone touchs and/ or leans against the range while on the kitchen or by the sink the knob turns on itself, the person then leaves the room but does not realize the range had been turned on. Anything on the cooktop will cook will get hot or catch in fire. If the person leaves the house without double checking on the cook top knobs he/she can put fire on the house inadvertently. This happens every time it anyone leans or touches the stove and it happened since i bought it and since it was brand new. The manufacturer or the seller will not do anything about it. This had happen several times throghout many years. Fortunatelly I had just lost pans or burned kitchen stuff because I always come back to check on the stove if it’s on or off. The Sumsang electric range model in question can put fire in anybody’s house in a matter of minutes.

    Model
    Samsung NE589500SS
    Serial number
    J1967DDF901987B
    Bought from
    bestbuy
    Bought
    Jan 4, 2016
    Where
    Annapolis, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  58. Hurt, no treatment

    Made Feb 28, 2022, sent to the company Mar 2, 2022, published by CPSC Mar 16, 2022

    The product, in the report: Samsung Electric Range Model NE59J7630SS

    Our fire department responded to a possible fire behind a stove. Upon arrival, the resident stated she turned her oven on and black smoke began rising from behind the unit. She unplugged it before exiting the residence. Investigation finds a group of blackened components behind the upper panel that attaches to the oven and cook top controls. There are no recalls listed but I [REDACTED] it and found several other people reported similar incidents with the same make and model of stove.

    Model
    Model NE59J7630SS
    Serial number
    0C8Q7DCJ100374P
    Where
    Danbury, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  59. No one hurt

    Made Feb 5, 2022, sent to the company Feb 8, 2022, published by CPSC Feb 23, 2022

    The product, in the report: Samsung Tuscan slide in Range with air fryer. Model NE63T8511ST. Color is Tuscan. Control panel and knobs are front mounted.

    I have a Samsung Tuscan Range, model #NE63T8511ST. The design of the control panel and knobs on this range is such that the tiniest bump will turn the knobs on or activate the touch panel and possibly turn on the warming burner on the range top. This morning in the space of perhaps a half hour, one of my dogs was able to turn on the cooktop. At the time, I was upstairs and within a few minutes before I went to return to the first floor of my home, the cooktop had overheated a skillet as well as items near the range and started a fire. Several plastic dishes were burned and the flames reached the bottom of the microwave above the cooktop. A dog should NOT be able to bump the knobs on ANY range and turn it on. Had we been sleeping at the time, we could easily have lost our home or been killed. The knobs should be lockable or much harder to turn for safety reasons.

    Model
    NE63T8511ST
    Bought from
    Home Depot
    Bought
    Mar 3, 2021
    Where
    Grand Junction, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Feb 3, 2022, sent to the company Feb 7, 2022, published by CPSC Feb 22, 2022

    The product, in the report: Samsung 30 inch electric slide-in range Model NE63T811SS

    DANGEROUS - fire risk We purchased this stove in January. The burner and oven controls are way too sensitive and they will turn on at the slightest touch or bump with no indication they are on. We have burned hands/fingers numerous times. On January 24th 2022 a knob was accidentally turned on and a small fire started because a bag was knocked onto the stove by a pet. This particular flaw has been reported multiple times with the same outcomes (fire) on other Samsung range models as well. This is a serious and dangerous design flaw that should be rectified immediately, along with a product recall. I’ve reached out to Samsung by phone and text 4 or 5 times since the incident of 1/24/22 and I’m continually being told someone will contact us asap. I have not heard back and it’s been over a week.

    Model
    NE63T811SS
    Serial number
    0HEW7DCR800536Y
    Bought from
    Home Depot
    Bought
    Jan 1, 2022
    Where
    BLACKSTONE, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 19, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jan 29, 2022, sent to the company Feb 1, 2022, published by CPSC Feb 15, 2022

    The product, in the report: Samsung range model #NE59N6630SS/AA

    Samsung model #NE59N6630SS/AA range. Burners stay at high temperature even when on low. Oven is 50-70 degrees cooler than display and convection fan cuts on and off which cools the food even more. The food is undercooked. Display board constantly flickers.

    Model
    NE59N6630SS/AA
    Serial number
    0FJZ7DCM302642H
    Where
    Chesapeake, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  62. No incident, no one hurt

    Made Jan 25, 2022, sent to the company Jan 27, 2022, published by CPSC Feb 10, 2022

    The product, in the report: Samsung Range NE59J7630SS

    I turned my Samsung Range Model #NE59J7630SS on to cook dinner. I heard a buzzing sound and when I looked there was black smoke coming out of the back and then flames. I called the fire department and tried to extinguish the fire with my extinguisher.

    Model
    NE59J7630SS
    Serial number
    0C8Q7DCGB00301M
    Bought from
    Lowes
    Bought
    Feb 6, 2016, about then
    Where
    Goshen, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 47, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  63. First aid

    Made Jan 23, 2022, sent to the company Jan 25, 2022, published by CPSC Feb 8, 2022

    The product, in the report: Samsung smooth top electric stove 30 inch black and stainless steel

    I went to put a Samsung electric smooth stop stove bottom drawer in and sliced open 2 of my fingers open from the metal on the sides of drawer

    Model
    NE59 531
    Serial number
    0hd77dan901795b
    Bought from
    Home Depot, Tennessee
    Bought
    Oct 9, 2019, about then
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 60, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  64. No one hurt

    Made Jan 20, 2022, sent to the company Jan 24, 2022, published by CPSC Feb 7, 2022

    The product, in the report: 6.3 cu ft. Smart Slide-in Electric Range with Smart Dial, Air Fry, & Flex Duo™ in Black Stainless Steel

    The cooktop turned on by rubbing up against the dials causing oil in a pan to catch fire

    Model
    NE63T8751SG/AA
    Bought from
    Samsung.com
    Bought
    Nov 30, 2021
    Where
    HUNTSVILLE, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 56, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Jan 5, 2022, sent to the company Jan 6, 2022, published by CPSC Jan 21, 2022

    The product, in the report: Samsung Electric stove and oven Model NE58K9500SG/AA

    Over the Christmas holidays, my family and I discovered a serious fire/health risk involving a Samsung electric stove( model No. NE58K9500SG/AA). Both incidents, within days of December 25, 2021, involved contact with the front burner knobs with the waist area of the user( first my granddaughter, next my wife) which caused the stovetop burner elements to go into full “on” by accidental contact. Ironically and , almost, unbelievably, the very first power level “both on some of the burner elements is “HIGH”)(HI), as opposed to “LOW”. The first warning each user had that the burners had been turned on was the smell and heat emanating from the burner elements. No one was injured, but they could easily have been burned(severely). It takes a simple demonstration to prove that these knobs are far too sensitive to the slightest pressure9 usually by a person’s waist as they lean over the stove (perhaps to open a cupboard above the stove. I quick Internet [REDACTED] search revealed at least one other description of this product hazard( almost exactly like our experience). please

    Model
    NE58K9500SG/AA
    Serial number
    0DQM7DCM600119V
    Bought from
    Lowes Store, Whitestown, IN
    Where
    Zionsville, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 77, Unknown
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand SAMSUNG, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Jan 1, 2022, sent to the company Jan 6, 2022, published by CPSC Jan 21, 2022

    The product, in the report: Samsung electric range in stainless steel.

    Control panel on electric range started on fire. Flames were visible out the back/top of the control panel area.

    Model
    NE59J7630SS/AA
    Serial number
    0C8Q7DCH700534J
    Bought from
    Warner Stellian
    Bought
    Jan 31, 2017, about then
    Where
    Eagan, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 1, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Dec 17, 2021, sent to the company Dec 21, 2021, published by CPSC Jan 6, 2022

    The product, in the report: Samsung Electric Range/Cooktop

    Samsung Electric cooktop NE58F9500SS/AA Too many times since we have owned this unit, the knobs have been inadvertently activated by bumping/brushing against. We have had so many close calls with items being burned/melted its only a matter of time before we do not catch and the house burns down. We even had an appliance repair person working on the microwave installed above melt and burn something during his repair. My guess is this has happened 15-20 times in 5 years. So far nothing as resolution from Samsung.

    Model
    NE58F9500SS/AA
    Serial number
    S/N J1967DDDA00232L
    Bought from
    best buy
    Bought
    Jan 8, 2014, about then
    Where
    ROGUE RIVER, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  68. Hurt, no treatment

    Made Dec 13, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

    The product, in the report: Samsung Electric Range Model NE58F9500SS or NE58K9500SG

    My electric Samsung stove caught on fire. I placed a hot cookie sheet on the stove top and walked away. When I came back into the kitchen the knob must have been bumped. The burner was on and burning the cookie sheet. As I move the cookie sheet off the lite burner some of the butter spilled out and caught on fire. My daughter , 34 years old , was helping me and it burned her arm. Very mild but could have been bad!

    Model
    NE58F9500SS or NE58K9500SG
    Bought from
    Lowes
    Where
    Lake Havasu City, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  69. No one hurt

    Made Dec 12, 2021, sent to the company Dec 15, 2021, published by CPSC Dec 30, 2021

    The product, in the report: Samsung NE58F9500SS slide-in electric range with big knobs on the front that turn on way too easily and activate burners and no way to lock them

    Small fire caused in part by poor design of Samsung NE58F9500SS electric range. Cardboard box had been placed on the stovetop temporarily. Someone leaned against the knobs and unknowingly turned on a burner. Cardboard box ignited. No injuries, minimal damage other than a big mess and a lot of hassle, but it could have been much worse if we hadn’t noticed the box smoldering just before flames erupted.

    Model
    NE58F9500SS
    Serial number
    J1967DCG500456F
    Where
    Charlottesville, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 9, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  70. First aid

    Made Dec 11, 2021, sent to the company Dec 14, 2021, published by CPSC Dec 29, 2021

    The product, in the report: Samsung Flat Cooktop Stove

    Samsung flat burner stove fractured while boiling hot dogs

    Model
    NE59M4310SS/AA
    Serial number
    0EQB7DAK900108J
    Bought from
    Lowe’s
    Bought
    Mar 1, 2019, about then
    Where
    Orange City, Florida: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  71. No one hurt

    Made Dec 6, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

    The product, in the report: Samsung Electric Range Model # NE58F9500SS S/N J1967DCG900814K

    Samsung Electric range fails to heat to the set temperature and over heats to the point of burning anything and everything in the oven. This is an intermittent problem that happens with any prior warning. This has happened several times now, and it’s to the point of a fire safety hazard. We can no longer trust the performance of the oven. Samsung Electric Range Model # NE58F9500SS S/N J1967DCG900814K

    Model
    Model # NE58F9500SS
    Serial number
    S/N J1967DCG900814K
    Bought from
    Home Depot, Maryland
    Bought
    Oct 10, 2015, about then
    Where
    FREDERICK, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Nov 20, 2021, sent to the company Dec 3, 2021, published by CPSC Dec 17, 2021

    The product, in the report: Samsung slide in electric range, model NE58F9500SS - it is stainless steel, smooth top and approximate dimensions 30w x 36h x 26d inches.

    The issue involves an oven overheating well beyond the set temperature to extreme levels. The product is a Samsung model NE58F9500SS electric stove, purchased around 2015 and in use since. Recently, I was baking food and started to smell it burning in about a quarter of the normal cooking time. Opening the stove I could see the food was charred black and smoking - the internal temperature of the oven was very hot and observed the upper element was on. Thinking I had mistakenly selected the wrong oven mode, we used the oven again only to experience the same issue. Testing without food, we’ve tried different cooking modes (bake, convection bake) and the result is the same; the oven will come to temperature and signal that pre-heating is complete and show the set temperature on the indicator panel. However, it will continue heating inside the oven with the top element on high - I measured the oven temperature with a remote thermometer to exceed 600 degrees.

    No injuries to report, though some damage to the finish and contents of the cabinets adjacent to the oven.

    Model
    NE58F9500SS
    UPC
    NE56F9500SS/AA
    Serial number
    J1967DDF901589N
    Bought from
    HH Gregg
    Bought
    May 1, 2015, about then
    Where
    Glen Allen, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 61, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Sep 20, 2021, sent to the company Oct 22, 2021, published by CPSC Nov 5, 2021

    The product, in the report: Samsung Electric, slide-in, range with oven Model NE58K9430SS

    9/15/2021: The consumers left their home for 9 hours and when they returned, the front left burner was on the high setting and bright red. The consumer turned the (rotating) control knob to the “off position”. It is unknow how it got turned on.

    They have experienced the same problem approximately 3 times in the past. One time, the consumer used the oven, but not the range burner. She placed the dish from the oven on the range top and within a few minutes, she heard a crackling sound. The dish from the oven was breaking, and it was the result of the range burner being on the “high” setting. The consumer said she did not use that burner that day.

    9/2021: The consumer called the manufacturer and reported this matter to their rep. (name unknown). The firm called the consumer back, but she was unable to take the call. She followed up with them and found that they had referred her to the Internet for replacement knobs. When the consumer viewed those knobs on the Internet, they were “baby knobs” and she does not want them.

    The consumer said she cannot keep this range/oven in light of the safety issue.

    The consumer said that in one of the past instances, someone walked past the knobs, but she is unsure if they may have brushed against the knob or not. Overall, there have been 4 occurrences of this issue.

    Model
    NE58K9430SS
    Serial number
    OD227DCKB00519
    Bought from
    homedepot.com
    Bought
    Feb 23, 2019
    Where
    St. Peters, Missouri: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Sep 7, 2021, sent to the company Sep 9, 2021, published by CPSC Sep 23, 2021

    The product, in the report: Samsung Household Electric Range Model NE63T8111SS

    Within the first month of owning the Samsung Household Electric Range I’ve had multiple stovetop incidents where the burner turns on accidentally and burned things on top of the stove. The knobs to turn the burners on are too easily engaged and they are also placed in a location where they routinely get bumped. These issues are not even taking into consideration pets and children since all of the accidental burner incidents I had were done by adults.

    Model
    NE63T8111SS
    Serial number
    0HEW7DCR406352D
    Bought from
    Home Depot
    Bought
    Jun 30, 2021, about then
    Where
    Miami, Florida: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Aug 20, 2021, sent to the company Oct 1, 2021, published by CPSC Oct 18, 2021

    The product, in the report: electric stove

    (08/18/2021) The oven had been set for 375 degrees for about 1 1/2 hours. The consumer’s wife, who was going to bake cookies, stated that she heard a couple of pop-pop, crackling sounds coming from the stove. She saw smoke and flames coming from the back of the stove. The consumer turned the stove off at the circuit breaker and called 911. The fire department came out and pulled the stove out from the wall. The panel on the back of the stove was burned.

    The consumer contacted the firm who is sending a service technician out to check the product.

    Model
    NES59J7630SS
    Serial number
    0C82DDG501430Z
    Bought from
    Home Depot, Ohio
    Bought
    Jul 1, 2015, about then
    Where
    Westlake, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Aug 7, 2021, sent to the company Aug 17, 2021, published by CPSC Aug 31, 2021

    The product, in the report: electric range

    My electric range started on fire while I was cooking dinner. I heard a loud pop sound and noticed flames coming out of the back of the upper part of the range behind the controls. My husband was able to put the fire out but I was very concerned that our house could have started on fire if we were outside.

    Model
    FE-R300SB
    Serial number
    J02D7DDBA00586Y
    Bought from
    Lowe’s
    Bought
    Jan 1, 2012, about then
    Where
    CAPE CORAL, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Jul 29, 2021, sent to the company Aug 2, 2021, published by CPSC Aug 16, 2021

    The product, in the report: Samsung 6.3 Cu. Ft. Slide-In Electric Range with Smart Dial & Air Fry

    I bumped into the oven range and the range turned on without my knowledge. It caught a Cardboard box on fire and there was a small fire in my kitchen. The range buttons depress WAY too easily and there is no way to lock them. I have since noticed multiple reviews of the product citing this same concern. I am afraid my dog could turn on the range while I am not at home just by jumping to look up there.

    Model
    NE63T8711SS/AA
    Serial number
    0HF47DCNA00394Z
    Bought from
    Best Buy, North Carolina
    Bought
    Jan 25, 2021
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made May 25, 2021, sent to the company Jun 28, 2021, published by CPSC Jul 13, 2021

    The product, in the report: stove top replacement

    The consumer has a safety concern in reference to the Samsung stove tops. The original stove top on her unit has been replaced three times.

    The original stove was purchased in 2017. The first time that the consumer use it, the top cracked under the surface. Also, there were marks on the black coating. The top was replaced in September, 2020. In December, 2020, the replacement had to be replaced because the another burner cracked under the surface.

    The stove top was replaced again in February, 2021 because another burner cracked under the surface and the black coating was coming off. Now the stove top surface bubbles if something is spilled on it. Also, the heat on left back burner and the front right burner cannot be regulated. The burners get too hot.

    The consumer contacted the firm and was advised the bubbling issue is cosmetic. She was also advised that nothing can be done about the burners getting too hot.

    The stovetop was still under warranty through Samsung when I called them about the bubbles and burner getting too hot. When I talk about the problem it was still under warranty. When I try and clean the burners if the cleaner does not take it off they told me to use a razor blade yes I have cut my finger a couple of times but the razor blade wasn’t get the stuff off all the way. Why should any stove top have to be cleaned with a razor blade. This is very wrong. If they replaced it before because of the same issues they should have done it again. What if bubbles crack blow up I think of safety.

    Model
    NE59J7850WSAA
    Serial number
    0C8N7DCH5001812
    Where
    Mechanicsburg, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made May 22, 2021, sent to the company Jun 8, 2021, published by CPSC Jun 23, 2021

    The product, in the report: Samsung Flex Duo double range

    Cooktop turns on randomly...by itself!

    Model
    NE58K9850WS/AA
    Serial number
    0D217DCJ500021Z
    Bought from
    Costco
    Bought
    Jun 7, 2017, about then
    Where
    Boca Raton, Florida: Unspecified
    Who was involved
    Age 46, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made May 20, 2021, sent to the company May 24, 2021, published by CPSC Jun 8, 2021

    The product, in the report: Samsung 30 Inch Freestanding Electric Range with 5 Smoothtop Elements, 5.9 cu. ft. True Convection Oven, 6/9/12 Inch 3000W Element, Warming Drawer, Star-K Certified Sabbath Mode and Steam Clean Model : NE59J7650WS

    My family had a terrifying experience with our Samsung electric oven range (model #: NE59J7650WS).

    The family was attempting to enjoy chicken enchiladas that take 1 hour and 20 minutes to bake. We checked on them at the one hour point and everything seemed fine but with seven minutes remaining we became notified by the smoke detector of an immediate issue. My husband spotted the flames rising out of the back of the oven, ran to the appliance and pulled it away from the wall to unplug it. The fire continued to shoot up out of the back, topside of the stove/oven. Thankfully, by the time I returned from rushing to grab my daughter from her bedroom, he was in the process of dragging the oven out of the kitchen and into the connecting garage to spray it with the water hose to put the fire out.

    Model
    model #: NE59J7650WS
    Where
    Fort worth, Texas: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made May 18, 2021, sent to the company May 21, 2021, published by CPSC Jun 7, 2021

    The product, in the report: The product was a Samsung Household Electric Range manufactured in October 2015 in Thailand. It was the stainless steel model. Model number and serial number are listed below. Model NE59J7630SS/AA

    I am a fire marshal in Connecticut and investigated a stove fire yesterday. The homeowner had made hamburgers in the oven, shut the oven off, and went into a different room. He heard a noise in the kitchen and found fire coming from behind the stove. He used a fire extinguisher to extinguish the fire. During the investigation, it was determined that the touch screen had been damaged by heat/fire, the top of the stove above the panel was damaged, and there were signs of fire on the back behind the touch screen—no signs of fire coming from the oven itself. I removed the back panel and found the back of the touch screen extensively damaged by fire.

    Model
    NE59J7630SS/AA
    Serial number
    0CBQ7DCGA05671Z
    Where
    Ansonia, Connecticut: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  82. Hurt, no treatment

    Made May 6, 2021, sent to the company May 10, 2021, published by CPSC May 24, 2021

    The product, in the report: Samsung Duo Flex electric range

    My Samsung Duo Flex Stove overheated suddenly and unexpectedly, causing thermal burns to my home and a minor burn to my hand

    The nature of the issues we had with the Samsung electric range have me very concerned for the safety of other consumers as I firmly believe we may have suffered a house fire if we hadn’t been standing at the stove when the malfunction occurred. At the time of the malfunction, I was standing at the stove. The stove top was off but the lower oven had been baking at 425 for approximately 40 min. I removed the baking dish and placed it on the top of the stove. The dish immediately shattered and my hand received a minor burn when it grazed the stove top. The stove top was scalding to touch even though it had been off. I turned off the oven and then turned power off to the appliance at the power box. I had read just the week prior that these stoves were prone to temperature issues so I immediately reached out to Costco and Samsung. After approximately an hour, the stove had cooled enough to be moved and we found a thermal burn to the wall. Samsung sent out a tech as the appliance is still under warranty, but he was unable to diagnose an issue during his visit. It should be noted that we would not allow him to plug the range in on advice from the fire department.

    Model
    NE59J7850WS/AA
    Bought from
    Costco.com
    Bought
    Nov 15, 2019
    Where
    Fort Mill, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  83. No one hurt

    Made Apr 12, 2021, sent to the company Apr 15, 2021, published by CPSC Apr 29, 2021

    The product, in the report: Samsung 30-in Smooth Surface 5 Elements 6.3-cu ft Self-Cleaning Air Fry Convection Oven Slide-In Electric Range (Fingerprint Resistant Stainless Steel) Item #2467908 Model #NE63T8511SS (Purchased from Lowes)

    FIRE HAZARD!!! SAMSUNG 30-in Smooth Surface 5 Elements 6.3-cu ft Self-Cleaning Air Fry Convection Oven Slide-In Electric Range from Lowes - I am super concerned about the safety of this electric range. Two different times, with two different adults, inadvertently the stove knob was turned on by accident when the adults brushed up against the stove when reaching for the microwave. Unbeknownst to them, the stove burner turned on and BOTH times caught fabric towels on FIRE with FLAMES!!! Had these individuals not been alert or in the other room, our house would have caught fire!!! DANGEROUS!!!

    Model
    Model #NE63T8511SS
    Bought from
    Lowes, Texas
    Bought
    Nov 24, 2020
    Where
    Rosenberg, Texas: Home/Apartment/Condominium
    Who was involved
    Age 67, Unknown
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Apr 9, 2021, sent to the company Apr 15, 2021, published by CPSC Apr 29, 2021

    The product, in the report: Samsung Electric Range, Black, Smooth Glass Cook Top,

    On Thursday 4/8/2021 oven temperature set at 375 degrees with pizza crust in oven. While cooking, 6” to 12” flame erupted with strong burning electrical insulation smell from back of control unit atop Samsung Electric Oven/Smooth Stove Top. Model # NE594R0ABSR Manufactured October 2013

    Model
    NE594R0ABSR
    Serial number
    J0ZI7DDDA001190W
    Where
    Fort Worth, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Mar 16, 2021, sent to the company Apr 8, 2021, published by CPSC Apr 22, 2021

    The product, in the report: Samsung Electric range with glass cooktop Model number: NE58F9500SS

    Samsung electric range with glass cooktop cracked by itself and more cracks should been developing since then. Model number: NE58F9500SS

    Model
    NE58F9500SS
    Serial number
    J1967DCFA01921V
    Bought from
    Bestbuy
    Bought
    Feb 1, 2016, about then
    Where
    Santa Clara, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  86. Hurt, no treatment

    Made Mar 13, 2021, sent to the company Mar 24, 2021, published by CPSC Apr 7, 2021

    The product, in the report: Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi - Fingerprint Resistant Stainless Steel.

    I purchased a Samsung front control electric range (NE63T8511SS) on 11/20/2020 and took delivery on 12/26/2020. The range controls on the front are easily activated while brushing against them to place items in the the microwave or cabinets above the range. Though we’ve caught the burners turning on multiple times, it has twice resulted in kitchen fires and once resulted in a minor burn to my hand.

    Model
    NE63T8511SS
    Serial number
    0HF17DCN904161A
    Bought from
    Home Depot - Penfield, NY, New York
    Bought
    Nov 20, 2020
    Where
    PENFIELD, New York: Home/Apartment/Condominium
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    Reports CPSC links to it
    20210315-46210-2147365361
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  87. No one hurt

    Made Mar 3, 2021, sent to the company Mar 15, 2021, published by CPSC Mar 29, 2021

    The product, in the report: Samsung glass stove top, black, with oven

    I have a Samsung glass stove top that has one burner that went out the middle section. Today another burner burst into flames under the glass top and on to the top. My wife was about to make breakfast when this happened. No injuries at this time Thank God. We’ve had the stove close to 2 yrs

    Model
    NE59J76305G
    Serial number
    0CY57DCJA03090L
    Bought from
    Home Depot, Texas
    Bought
    Aug 10, 2019, about then
    Where
    Bastrpp, Texas: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Feb 10, 2021, sent to the company Mar 2, 2021, published by CPSC Mar 23, 2021

    The product, in the report: 2020 samsung smart range with electric burners, air fryer oven. Retail 1,500.00

    . We have found new samsung electric range on three or four times without anyone recalling turning it on. Came home to burner on high with glass candle smoking, wax smoke throughout house, fire alarm sounding and very scared dogs. Think one of the dogs managed to easily push/turn knob. Many complaints on internet about these knobs. They turn on too easily

    Bought from
    Best Buy
    Bought
    Dec 5, 2020
    Where
    Colorado springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Feb 4, 2021, sent to the company Feb 24, 2021, published by CPSC Mar 10, 2021

    The product, in the report: Samsung 30” free standing electric range with double oven. Stainless steel. Model number NE58F9710WS/AA.

    The burner control knobs on our Samsung electric range can be unknowlingly turned on with the sligthest brush against the knob.A fire started when one of the burners was started in this fashion causing a box of cookies set atop the glass top cooking surface to ignite.

    Model
    NE58F9710WS/AA
    Serial number
    J1927DCH900782J
    Bought from
    Best Buy, Ohio
    Bought
    Jan 7, 2017
    Where
    DUBLIN, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  90. No incident, no one hurt

    Made Jan 30, 2021, sent to the company Feb 17, 2021, published by CPSC Mar 3, 2021

    The product, in the report: standard free-standing electric kitchen range/oven

    I recently had a new electric range delivered and put into service at my residence.

    The nearly invisible markings surrounding the burner control knobs have already caused me to turn on the wrong burner. Similarly, the red warning lights are not intuitively designed or legibly marked, causing confusion about what is hot and what is not. Risk of burns and fire are inherent to this design (assuming this isn’t a manufacturing defect).

    Model
    NE59R6631ST/AA
    Serial number
    0GA87DCM00005Y
    Bought from
    Lowe’s Home Improvement
    Bought
    Jul 7, 2020
    Where
    THE VILLAGES, Florida: Home/Apartment/Condominium
    Who was involved
    Age 66, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  91. No one hurt

    Made Jan 29, 2021, sent to the company Mar 3, 2021, published by CPSC Mar 17, 2021

    The product, in the report: Samsung electric range

    Samsung range caught on fire, black smoke and flames coming from back of unit, smell of electrical fire

    The repair tech indicates that the circuit control board shorted causing the electrical fire and in his opinion should be recalled because it’s not the first time he’s seen this with this model and because it could’ve happened at any time without the oven being in use or even if we were not home.

    Model
    NE59J7630
    Bought from
    Brandsmart usa
    Bought
    Aug 17, 2016
    Where
    ROYAL PALM BEACH, Florida: Home/Apartment/Condominium
    Who was involved
    Age 10, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  92. No incident, no one hurt

    Made Jan 27, 2021, sent to the company Feb 19, 2021, published by CPSC Mar 5, 2021

    The product, in the report: Samsung Electric Range Model Number: NE58F9500SS

    On 3 separate occasions my Samsung electric range stovetop was turned on unknowingly which resulted in fires. Samsung has been aware of this issue for years after a quick model number search on their consumer forum resulted in pages of the same issue resulting in fires.

    Model
    NE58F9500SS
    Serial number
    J1967DCGB02439Y
    Where
    Powell, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    No Incident, No Injury
  93. No one hurt

    Made Jan 26, 2021, sent to the company Mar 5, 2021, published by CPSC Mar 19, 2021

    The product, in the report: Samsung 5.9 cu. ft. Freestanding Electric Range with Convection stainless steel exterior Model NE59J7630SS/AA Dimensions (WxDxH): 29 15/16” x 46 1/2” x 28 7/16 Stainless Steel Cooktop Flexible Cooktop with Five Electric Elements Fan Convection Self & Steam Clean 3 Preset Easy Cook Options Storage Drawer Model# NE59J7630SS/AA Serial# 0C8Q7DAJ700372E

    2 yr old Samsung convection oven range (was installed in the home we moved into in November 2018), used self clean option on range for the first time, fumes so bad we opened windows and turned on ceiling fans. Thought it was normal since cleaning for the first time. After oven cooled went to wipe down residue and noticed tons of tiny scratches with fine metal shavings on the oven floor. Then saw gasket/seal around oven melted in 2 places. Called home warranty and they sent repairman 2 days later. Repair tech stated “Good thing you were home” because oven overheated and caused oven to be damaged beyond repair. He deemed it a loss and said not to use in case the metal shavings became airborne from fan in the oven. He notified home warranty and they denied claim because tech deemed it a fault in manufacturing. Not “normal wear and tear”. When I use an option that manufacturer has on the range I feel that IS normal wear and tear. I am 70 years old, disabled veteran, with no oven to use and unable to afford a new one. Samsung should be held accountable.

    Model
    NE59J7630SS/AA
    UPC
    Unknown
    Serial number
    0C8Q7DAJ700372E
    Bought from
    Home Depot
    Bought
    Jan 1, 2018, about then
    Where
    Sugar Valley, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Jan 17, 2021, sent to the company Feb 10, 2021, published by CPSC Feb 25, 2021

    The product, in the report: 30” Electric Range

    A code C21 came up on our display of our Samsung Electric Range Model #NE59N6630S. We had just preheated the oven to 350 degrees to bake some cookies and put them in the oven. after approximately 6 minutes, we noticed the code C21 on the display and could smell the cookies burning slightly. None of the buttons on the control panel worked to turn the oven off! I had to turn the breaker off down in the basement to deenergize the oven.

    Model
    NE59N6630SS/AA
    Serial number
    0FJZ7DCK903078H
    Bought from
    JC Penney, New York
    Bought
    Oct 16, 2018, about then
    Where
    Malta, New York: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Dec 8, 2020, sent to the company Dec 30, 2020, published by CPSC Jan 14, 2021

    The product, in the report: Samsung Electric Range, glasstop

    Samsung Electric Range: Model NE58*93**** - Casual, incidental contact with any element of the stove’s control display - including on/off touch oven/broiler switches and all four on/off dials for the burners - can result in the unintentional turning on of the oven or a burner.

    Model
    NE58R9311SS/AA
    Serial number
    0GJ57DCMA00257H
    Bought from
    SPENCER’S TV AND APPLIANCE, Arizona
    Bought
    Dec 1, 2019
    Where
    Mesa, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Samsung Electric Range, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Nov 19, 2020, sent to the company Dec 10, 2020, published by CPSC Dec 28, 2020

    The product, in the report: Samsung 5-burner electric stove; with convection oven; 30’ Built in between two cabinet units and flush against the wall. Front burners have printing saying “Rapid Boil” and “Fast Boil” on the burners

    I have an electric, Samsung 5 burner stove. I purchased the stove 11/29/2015. It has a left, front burner that heats so hot that it creates a carbon-black burn on the same surface area of any pan I use- stainless, coated, even cast iron regardless of the cooking oil I use. Sometimes I have to drain the oil and scrub the pan before I finish cooking so my finished dish doesn’t taste burned. I cannot control the temperature.

    Model
    30’ Elec. Range 5 Elem Convection Storage SS
    UPC
    None visible
    Serial number
    NE59J7630S
    Bought from
    Best Buy, Texas
    Bought
    Nov 29, 2015
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Age 73, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Nov 16, 2020, sent to the company Dec 15, 2020, published by CPSC Dec 31, 2020

    The product, in the report: Counter top slide in oven and glass cook top.

    Cook Top control knobs turn on if unintentionally bumped by an adult or even touched by a child.

    Model
    NE58F9500SS/AA
    UPC
    UNKNOWN
    Serial number
    J1967DCKA01037E
    Bought from
    Home Depot
    Bought
    Nov 20, 2018
    Where
    Perry, Utah: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Incident, No Injury
  98. Seen by a doctor or nurse

    Made Oct 13, 2020, sent to the company Oct 22, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Samsung convection/bake oven

    I was cooking dinner and smoke detector went off. When I entered kitchen top control panel of stove was on fire. There was a lot of flames and smoke. Fortunately there were no injuries, only smoke inhalation. Fire department confirmed that is was control panel.

    Model
    NE59J7630SG
    Serial number
    OCY57DCH3O2834L
    Bought from
    HOME DEPOT
    Bought
    Apr 1, 2016, about then
    Where
    Coconut Creek, Florida: Home/Apartment/Condominium
    Who was involved
    Age 65, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  99. First aid

    Made Sep 23, 2020, sent to the company Oct 16, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Samsung range stainless steel, slide in electric range.

    The oven range we purchase 13 months ago via Samsung web directly. On Sep 20 we bake bread on 350 degrees, after 20 min the oven glass was exploded completly was pcs all over the kitchen my son cut his foot from on of the pcs. we called Samsung and they advise that the oven range have 1 year warranty and the warranty is just expired so they can not help us. This machine is totaly unsafe!

    Bought from
    Samsung.com
    Bought
    Jun 27, 2019
    Where
    Boynton Beach, United States: Home/Apartment/Condominium
    Who was involved
    Age 2, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  100. Hurt, no treatment

    Made Sep 17, 2020, sent to the company Oct 1, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Samsung Electric Range Model NE58F9500SS

    Samsung Electric Range NE58F9500SS. I purchased this oven 4.5 years ago. Over the past few months, the broiler element has activated and stayed on while baking. This happens in standard baking, convection baking, and convection roasting options. The failure is becoming more frequent. A week ago I was roasting some chicken at 350°. After about 15 minutes I received an alert from my meat thermometer that the temperature was over 550°. I opened the oven to remove my food and noticed the broiler was on. Yesterday I was preheating the oven to 400° and the oven shut itself down due to an E-24 overtemperature error. I noticed a burning smell. Today I was baking squash in the oven and smelled it burning again. I opened the oven and saw the broiler on again and my squash was burned. Using a hot pad, I removed the pan from the oven and burned my hand through the hot pad because the temperature was so high. This is an unsafe product.

    Model
    NE58F9500SS
    Serial number
    J1967DCG900275X
    Bought from
    Best Buy
    Bought
    Mar 25, 2016
    Where
    Columbia City, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Samsung, made or sold by SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric stoves and ovens

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.