Hearth Record

Cohesive Healthcare

A hospice in Shawnee, Oklahoma 74804

43155 45th Street, Shawnee, Oklahoma 74804. (405) 309-3950.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 14 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

14 deficiencies cited in the last three years

The middle of the 32 hospices serving ZIP code 74804 had 6.

The last inspection on record was on May 22, 2024: an initial inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

14 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

May 22, 2024: initial inspection by the Accreditation Commission for Health Care14 deficiencies
  • Timeframe for completion of assessment (42 CFR 418.54(b))

    The inspectors’ words, 94 words

    “Upon patient record review 2 of 11 (Patient #3, 8) did not have evidence in the patient record that the hospice interdisciplinary group, in consultation with the individual’s attending physician (if any), completed the comprehensive assessment no later than 5 calendar days after the election of hospice care. Patient #3: Admission 4/19/24. MSW initial assessment 5/1/24 and SC initial assessment 4/29/24. The RN assessment did not meet the spiritual assessment requirements. Answered “not assessed”. Patient #8: Admission 1/2/24. RN documented did not perform spiritual assessment. Spiritual Counselor did not perform initial visit/assessment until 1/10/24.”

    Rule L0523. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(7))

    The inspectors’ words, 121 words

    “Upon patient record review, 2 of 11 (Patient #3, 7) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #3: Admitted 4/19/24. Initial bereavement assessment not completed until MSW 5/1/24 initial MSW assessment. Patient #7: Admitted 1/16/24. RN documented bereavement not assessed. There was no MSW initial assessment visit documented. SC saw patient, but did not perform initial bereavement assessment.”

    Rule L0531. Standard-level.

  • Prevention (42 CFR 418.60(a))

    “Upon observation during home visits, there was no evidence the hospice follows acceptable standards of practice to prevent the transmission of infections and communicable diseases, including standard precautions. the RN used paper towel as barrier for nursing bag. Agency Policy for Bag Technique requires waterproof disposable barrier.”

    Rule L0579. Standard-level.

  • Training (42 CFR 418.100(g)(2))

    “Upon personnel record review, 1 of 11 (Personnel #9 ) did not have evidence that the hospice employees have received orientation on their specific job requirements. Personnel #9 did not have evidence of orientation to job description, as indicated by no signed job description available.”

    Rule L0662. Standard-level.

  • Training (42 CFR 418.100(g)(3))

    “Upon personnel record review, 1 of 11 (Personnel # 5) did not have evidence that a skills competency assessment, specific to each discipline had been conducted for all personnel including volunteers initially during orientation. Personnel #5: No evidence of competency for bereavement coordinator could be located during survey.”

    Rule L0663. Standard-level.

  • Content (42 CFR 418.104(a)(5))

    “Upon patient client record review, 2 of 11 (Patient #7, 10) did not have evidence that each patient record contains Physician certification and recertification of terminal illness. Patient #7: There is no CTI by attending. Patient #10. There is no CTI by attending.”

    Rule L0676. Standard-level.

  • Inpatient care provided under arrangements (42 CFR 418.108(c)(3))

    The inspectors’ words, 108 words

    “Upon inpatient contract review, 2 of 5 (Prague Hospital and Parkland Manor contracts) did not have evidence that the hospice patient’s inpatient clinical record includes a record of all inpatient services furnished and events regarding care that occurred at the facility; that a copy of the discharge summary be provided to the hospice at the time of discharge; and that a copy of the inpatient clinical record is available to the hospice at the time of discharge. Prague Hospital and Parkland Manor Contracts: The contract is not specific to documentation to be included in record and has no reference to discharge plan or process included in either contract.”

    Rule L0713. Standard-level.

  • Inpatient care provided under arrangements (42 CFR 418.108(c)(4))

    “Upon inpatient contract review, 2 of 5 (Prague Hospital and Parkland Manor contracts) did not have evidence that the inpatient facility has identified an individual within the facility who is responsible for the implementation of the provisions of the agreement. Prague Hospital: There is no reference to a designated individual responsible for the implementation.”

    Rule L0714. Standard-level.

  • Inpatient care provided under arrangements (42 CFR 418.108(c)(5))

    “Upon inpatient contract review, 2 of 5 (Prague Hospital and Parkland Manor contracts) did not have evidence that the hospice retains responsibility for ensuring that the training of personnel who will be providing the patient’s care in the inpatient facility has been provided and that a description of the training and the names of those giving the training are documented. There is no reference to training by hospice in either contract.”

    Rule L0715. Standard-level.

  • Inpatient care provided under arrangements (42 CFR 418.108(c)(6))

    “Upon inpatient contract review, 2 of 5 (Prague Hospital and Parkland Manor contracts) did not have evidence of a method for verifying that the requirements for ACHC standard HSP1-8B and CFR 418.108c (1)-418.108c(5)are met. There is no documented reference to review or verification process.”

    Rule L0716. Standard-level.

  • Written agreement (42 CFR 418.112(c)(2))

    The inspectors’ words, 135 words

    “Upon SNF/NF contract review, 1 of 5 (Parkland Manor contracts) did not have evidence that specifies the provision of hospice services in the facility, including: A provision that the SNF/NF or ICF/IID immediately notifies the hospice if: • A significant change in a patient’s physical, mental, social or emotional status occurs • Clinical complications appear that suggest a need to alter the plan of care • When a need to transfer a patient from the SNF/NF or ICF/MR arises, and the hospice makes arrangements for, and remains responsible for, any necessary continuous care or inpatient care necessary related to the terminal illness and related conditions • A patient dies Parkland Manor Contract: The contract does not specify facility reporting to hospice the significant changes and/or complications or transport or death of patient as described above”

    Rule L0765. Standard-level.

  • Written agreement (42 CFR 418.112(c)(3))

    “Upon SNF/NF contract review, 1 of 5 (Parkland Manor contract) did not have evidence of a provision stating that the hospice assumes responsibility for determining the appropriate course of hospice care, including the determination to change the level of services provided. The level of care is not specifically referenced in the contract, and therefore, it is not clearly stated that the hospice retains responsibility for determination”

    Rule L0766. Standard-level.

  • Written agreement (42 CFR 418.112(c)(8))

    “Upon SNF/NF contract review, 1 of 5 (Parkland Manor contract) did not have a provision stating that the hospice reports all alleged violations involving mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of patient property by anyone unrelated to the hospice to the SNF/NF administrator within 24 hours of the hospice becoming aware of the alleged violation. There is no such provision for reporting included in contract.”

    Rule L0771. Standard-level.

  • Orientation and training of staff (42 CFR 418.112(f))

    “Upon observation, there was no evidence the hospice provides orientation to personnel of a SNF/NF or ICF/IID regarding the policies and procedures of the provision of care/service including all required content. The agency has no documented evidence of facility training/orientation, although reportedly have communicated informally.”

    Rule L0782. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 22, 2024Initial inspection by the Accreditation Commission for Health Care14 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jun 10, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 18 nurse care minutes per routine home care day, 10.1% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 49% at home, 21% in assisted living, 11% in a nursing facility, 19% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day18.0 min
Skilled nursing minutes at weekends10.1%
Visits near death100.0% of patients who died

Who owns it?

  • 4 owners or officers are people: Kathy Hammons (corporate director, 100%); Kathy Hammons (managing employee (on the payroll), 100%); Godwin Feh (owns 5% or more directly, 50%); Shemika Feh (owns 5% or more directly, 50%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 66.67% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold7 of 10

How does it compare nearby?

  • Of the 32 hospices CMS’s data show serving patients in ZIP code 74804, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 14.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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