UNC Hospice
A hospice in Chapel Hill, North Carolina 27517
211 Friday Center Drive ,suite 2041, Chapel Hill, North Carolina 27517. (984) 215-2650.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 14 hospices serving ZIP code 27517 had 10.5.
The last inspection on record was on Nov 6, 2023: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 6, 2023: complaint inspection by the state2 deficiencies
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Rights of the patient (42 CFR 418.52(c)(2))
The inspectors’ words, 329 words
“Based on agency policy, clinical record review and staff interviews the agency failed to include the patients representative in developing the plan of care for 1 of 3 patients admitted for general inpatient care. (#2) Findings included: A policy, Inpatient IDT Care Planning Process (revised 02/2021) was received from the clinical manager on 11/06/2023 at approximately 2:50 P.M. The policy stated, “;All care and services furnished to patients and their families follows an individualized written plan of care established by the IDT [Interdisciplinary Development Team] in collaboration with the attending physician (if any), the patients or patient representative...” The Hospice Rights of the Patient (revised 12/2021) was signed on 09/22/2023 by the patients legal representative and a hospice representative. The Hospice Rights of the Patient stated, “;Be informed and participate in the development of his or her plan of care [patient/representative].” Patient #2 was admitted on 09/22/023 with a diagnosis of neurosarcoidosis (inflammation and abnormal cell deposits in the nervous system). The plan of care (POC) for 09/22/2023-09/24/2023 included orders for 24-hour nursing. On 09/24/2023 at 2:16 A.M. RN (registered nurse) #3 stated, “;Pt [patient] given prn [as needed] medications several times... for severe agitation. MD [medical doctor] consulted and orders changed to meet needs. Thorazine [anti-psychotic] added and Haldol [anti-psychotic], hydromorphone [opioid] and Ativan [anti-anxiety] doses adjusted to create a range to accommodate pts needs.” There was no evidence in the clinical record of the patients spouse being contacted about the changes to the POC. An interview was conducted with RN #3 on 11/06/2023 at approximately 2:15 P.M revealed that the patients spouse was not contacted before the change to the POC. RN #3 stated, “;I think the family is supposed to be involved in the Plan of Care.” An interview was conducted on 11/06/2023 at approximately 2:25 P.M. with the clinical manager. The clinical manager stated, “;If its just a medication adjustment we would not contact the spouse at 2:00 AM, if it wasnt a new medication.””
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Rights of the patient (42 CFR 418.52(c)(3))
The inspectors’ words, 317 words
“Based on agency policy, clinical record review, and staff interviews the agency failed to allow a patients representative to refuse care or treatment for 1 of 1 patient refusing treatment. (Patient #2) Findings included: The Hospice Rights of the Patient (revised 12/2021) was signed on 09/22/2023 by the patients legal representative and a hospice representative. The Hospice Rights of the Patient stated, “;Refuse care or treatment [patient/representative].” Patient #2 was admitted on 09/22/023 with a diagnosis of neurosarcoidosis (inflammation and abnormal cell deposits in the nervous system). The plan of care (POC) for 09/22/2023-09/24/2023 included orders for 24-hour nursing and lorazepam (Ativan, anti-anxiety) 1mg intravenously every hour PRN (as needed.) The lorazepam dose was changed on 09/24/2023 to 2mg intravenously every hour PRN. On 09/23/2023 at 5:13 P.M. RN #3 stated, “;Family left bedside...and requested minimal medications be given.” On 09/23/2023 at 7:03 P.M. RN #3 stated, “;Ativan [lorazepam] given for repeated calling out.” On 09/24/2023 at 2:16 A.M., RN #3 stated, “;Pt [patient] given prn [as needed] medications several times... for severe agitation. MD [medical doctor] consulted and orders changed to meet needs. Thorazine [anti-psychotic] added and Haldol [anti-psychotic], hydromorphone [opioid] and Ativan [anti-anxiety] doses adjusted to create a range to accommodate pts needs.” On 09/23/2023 at 2145 and 2330 PRN lorazepam 1mg was administered to patient #2. An interview with RN #3 on 11/06/2023 at approximately 2:15 P.M. revealed that patient #2s family was opposed to lorazepam being administered to the patient. There was no evidence in the clinical record of a doctor being notified of the concerns to obtain new orders. An interview was conducted with the clinical manager on 11/06/2023 at approximately 2:25 P.M. The clinical manager stated, “;I think that we would do everything that we could to honor their [family] wishes, if symptoms are not being controlled with other medications, we would give the Ativan [lorazepam] to keep the patient comfortable.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 6, 2023 | Complaint inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 22, 1988.
- Ownership: combination government & non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17 nurse care minutes per routine home care day, 17.3% of skilled nursing minutes at weekends and a visit near death for 96.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 85% at home, 3% in assisted living, 4% in a skilled nursing facility, 8% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.0 min |
| Skilled nursing minutes at weekends | 17.3% |
| Visits near death | 96.3% of patients who died |
Who owns it?
- University of North Carolina Health Care System owns 100% directly since Nov 1, 1998.
- 29 owners or officers are people: Amie Jeane Lemire (managing employee (on the payroll), 0%); Jared R Lowe (corporate director, 0%); Jared R Lowe (managing employee (on the payroll), 0%); Claude Edward Teague (corporate director, 0%); Tracy Leinbach (corporate director, 0%); Peter Douglas Hans (corporate director, 0%); Richard Yates Stevens (corporate director, 0%); John Bailey (corporate director, 0%); Lee Harriss Roberts (corporate director, 0%); Deborah Lyn Murray (corporate director, 0%); William Augustus Keyes (corporate director, 0%); Min Young Lee (corporate officer, 0%); Raymond Collier (corporate director, 0%); William Winkenwerder (corporate director, 0%); Lindsay Morgan Farrar Brown (corporate director, 0%); Gregory Wessling (corporate director, 0%); Jeffrey Todd Lindsay (corporate director, 0%); John Mcneil (corporate director, 0%); Jenny Melissa Boyd (corporate officer, 0%); Charles Nye (corporate director, 0%); Roderick Doyle Parrish (corporate director, 0%); Jacqueline Harden Jacobs (corporate officer, 0%); David Brandon Greife (corporate director, 0%); Robert Paul Rieker (corporate director, 0%); Donna Curtis Mcclatchey (corporate director, 0%); Cristen Parker Page (corporate officer, 0%); Cristen Parker Page (corporate director, 0%); Latonya Felica Brown (corporate officer, 0%); Hayden Kirby (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| University of North Carolina Health Care System | Owns 5% or more directly | 100% | Nov 1, 1998 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 82% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.17% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 63.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 14 hospices CMS’s data show serving patients in ZIP code 27517, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 10.5; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| UNC Hospice This hospice | 2 |
| Authoracare Collective | 13 |
| Duke Hospice | 12 |
| Transitions Lifecare | 9 |
| Liberty Home Care II, LLC | 4 |
| Ecu Health Home Health and Hospice | 6 |
| Amedisys Hospice | 10 |
| Medi Home Health and Hospice | 6 |
| Liberty Home Care and Hospice | 11 |
| Gentiva | 18 |
| Heartland Hospice (Raleigh ) | 14 |
| Community Home Care of Vance County | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.