Ecu Health Home Health and Hospice
A hospice in Kenansville, North Carolina 28349
401 N Main Street, Kenansville, North Carolina 28349. (910) 293-3191.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 6 hospices serving ZIP code 28349 had 14.5.
The last inspection on record was on Oct 23, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 23, 2025: reaccreditation inspection by The Joint Commission6 deficiencies
-
Content of comprehensive assessment (42 CFR 418.54(c)(5))
The inspectors’ words, 97 words
“Observed in Tracer Visit. In 1 out of 2 records, the organization did not conduct and document patient-specific reassessments that identified the patient’s need for hospice care and services. Example: In RRHV#1, the comprehensive reassessment for benefit period 3 did not include an accurate skin integrity assessment. The reassessment did not include the presence of a lower extremity wound noted within the physician’s recertification notes and orders. Also within RRHV#1, wound measurements were not completed weekly per policy during weeks 1 and 2 of the third benefit period. This was confirmed with the Manager of Patient Care.”
-
Coordination of services (42 CFR 418.56(e)(2))
“Observed in Tracer Visit. In 1 out of 2 records, the organization did not provide the patient with services according to the patient’s individualized plan of care. Example: In RRHV#1, there was a missed chaplain visit during the month of August. Also in RRHV#1, there was 1 missed aide visit during the 10th week of benefit period 2. This was confirmed with the Manager of Patient Care.”
-
Level of activity (42 CFR 418.78(e))
“Observed in Tracer Activities. Volunteer staff did not provide day-to-day administrative or direct patient care in an amount that equaled 5% of the total patient care hours of all paid hospice employees and contract staff. Example: YTD average .52%. Total number of active volunteers is 1. This was confirmed by the Volunteer Coordinator.”
-
Content (42 CFR 418.104(a)(3))
“Observed in Tracer Visit. In 1 out of 3 home visits, the medication profile within the medical record was inaccurate. Example: In RRHV#3, the medication profile within the medical record did not have the following medication updates which were written in on the medication list within the home by the RN or reported by the primary caregiver: Cefalexin 250 mg tablet every day and Tylenol PM half a tablet every night. This was confirmed by the RN making the home visit.”
-
Discharge or transfer of care (42 CFR 418.104(e)(2))
“Observed in Record Review. In 1 out of 2 discharges, the hospice did not provide the patient’s attending physician with a copy of the hospice discharge summary and, if requested, a copy of the patient’s clinical record. Example: In RRDC#1 where the patient revoked hospice services, the attending physician was not sent a copy of the hospice discharge summary. This was confirmed by the Manager of Patient Care.”
-
Discharge or transfer of care (42 CFR 418.104(e)(3)(i))
“Observed in Record Review. In 1 out 2 discharges/transfers, the organization did not inform the other service providers who will provide care, treatment, or services to the patient about the following: The reason for the patient’s discharge or transfer; A summary of care, treatment; or services it provided to the patient; and the patient’s progress toward goals. Example: In RRDC#2, the organization did not provide the receiving facility a transfer summary. This was confirmed by the Manager of Patient Care.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 23, 2025 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 14, 1989.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.8 nurse care minutes per routine home care day, 8.8% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 81% at home, 2% in a nursing facility, 2% in a skilled nursing facility, 2% in a hospital, 13% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.8 min |
| Skilled nursing minutes at weekends | 8.8% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- University Health Systems of Eastern Carolina, Inc. owns 100% directly since Aug 18, 1983.
- 7 owners or officers are people: Jacquelyn Fulghum Music (managing employee (on the payroll)); Carl Daniel Pate (managing employee (under contract)); Scottie Simmons (managing employee (on the payroll)); David S Hughes (corporate officer); Daniel Drake (corporate officer, 0%); Michael R Waldrum (corporate director); Shana Rhem (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| University Health Systems of Eastern Carolina, Inc. | Owns 5% or more directly | 100% | Aug 18, 1983 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 91% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.04% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 88.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 6 hospices CMS’s data show serving patients in ZIP code 28349, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 14.5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Ecu Health Home Health and Hospice This hospice | 6 |
| Vidant Home Health and Hospice | 2 |
| 3hc | 32 |
| Liberty Home Care and Hospice | 11 |
| Gentiva | 18 |
| Pruitthealth Hospice - Rocky Mount | 20 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.