Compassus-Indianapolis Metro
A hospice in Indianapolis, Indiana 46278
6510 Telecom Dr, Suite 165, Indianapolis, Indiana 46278. (317) 829-2124.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 20 hospices serving ZIP code 46278 had 6.
The last inspection on record was on Jul 31, 2025: a reaccreditation inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 31, 2025: reaccreditation inspection by the Community Health Accreditation Partner5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 231 words
“The documented comprehensive assessment must include a drug profile that includes the patient’s current prescription and over-the-counter (OTC) drugs, supplements, and herbal remedies. This standard was not met as evidenced by clinical record review, interview, and observation. In 1 of 4 (25%) home visits observed revealed that the agency did not ensure that the drug profile included all of the patient’s current prescription and over-the-counter medications. CLINICAL RECORD 2/HOME VISIT2: The patient was admitted on 06/18/2025. During the home visit (Home Visit 2) at a facility on 07/29/2025 with a Registered Nurse [Personnel Record 3], it was revealed during medication reconciliation that the patient was ordered a sliding scale for insulin on 06/18/2025, which is based on her blood glucose levels: 0-149 = 0 units, 150-199= 2 units, 250-299= 3 units, 300-349= 4 units, 350-399= 5 units, 400-449= 6 units, greater than 449 contact MD. The agency’s current medication list was not specific, and the insulin order read: Insulin Aspar PRT-Insulin Aspart 100units/ml (70-30) 10 units with meals plus a sliding scale as directed. The agency’s medication list also did not include an MVI daily and Juven 7-7-1.5 gms 2 times daily, which is currently on the facility’s medication list. The Director of Nursing confirmed in an interview on 7/29/2025 that the medication list did not include specific insulin instructions related to the sliding scale, an MVI, and the supplement Juven.”
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Content of plan of care (42 CFR 418.56(c)(1))
The inspectors’ words, 185 words
“It is required that each patient’s individualized written plan of care identifies planned interventions based on problems identified in the initial and updated comprehensive assessments. This standard was not met as evidenced by clinical record review and interview. In 1 of 19 (5%), of clinical records reviewed revealed that the agency did not ensure that the plan of care included necessary interventions identified in the initial and updated assessments. CLINICAL RECORD 3: The patient’s election of benefit (EOB)was dated 03/18/2025 with diagnoses of heart failure, a pulmonary embolism, and pulmonary hypertension. The skilled nurse initial comprehensive assessment dated 03/18/2025 revealed that the patient was short of breath and that Oxygen would be initiated. The plan of care dated 03/18/2025 did not include any interventions to assess or manage respiratory status. The skilled nurse (SN) visit note dated 03/19/2025 included documentation that oxygen was in the home and safely stored. In an interview on 07/29/2025, the Director of Clinical Services confirmed that the clinical record did not include required interventions and then stated, “ I have already educated staff to make sure they are including everything.””
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 266 words
“It is required that each patient’s individualized written plan of care included drugs and treatment necessary to meet the needs of the patient. This standard was not met as evidenced by clinical record review and interview. In 2 of 19(5%) clinical records reviewed revealed that the agency did not ensure that all medication and treatments were included on plan of care. CLINICAL RECORD 3: The patient was admitted on 03/18/2025 with a diagnosis of heart failure, pulmonary embolism, and pulmonary hypertension. The skilled nursing assessment on 03/18/2025 revealed that oxygen would be initiated due to patient shortness of breath. The plan of care did not include treatment orders for oxygen including frequency, route, and dose. The skilled nursing note on 03/19/2025 confirmed that the oxygen was safely stored. CLINICAL RECORD 10: The patient’s election of benefit was dated 05/02/2025, with a diagnosis of Malignant neoplasm of the colon. The skilled nurse initial comprehensive assessment dated 05/02/2025 included documentation that the patient had a Foley catheter 16fr. The plan of care effective 05/02/2025 did not include treatment orders for a Foley catheter or state the size of the catheter, balloon size, how and when to irrigate or how and when to change the catheter if necessary. In an interview on 07/29/2025 the Director of Nursing confirmed that oxygen was not included on the initial plan of care and that the clinical record did not include order for the foley catheter and stated, “because he was admitted with it, we don’t have anywhere to put orders” and reported that she would obtain orders to update the clinical record.””
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 175 words
“It is required that each patient’s individualized written plan of care include medical supplies and appliances necessary to meet the needs of the patient. This standard was not met as evidenced by clinical record review and interview. In 1 of 19 (5%) clinical records reviewed the agency did not ensure that the plan of care included all medical supplies necessary to meet the patient’s needs. CLINICAL RECORD 3: The patient elected hospice on 03/18/2025 with a diagnosis of heart failure, pulmonary embolism and pulmonary hypertension. The initial skilled nursing assessment on 03/18/2025 revealed that the patient was short of breath and oxygen was initiated. The plan of care dated 03/18/2025 read “NONE” under DME and supplies. CLINICAL RECORD 10: Patient admitted on 05/02/2025 with a Foley catheter in place as documented on the initial skilled nursing assessment on 05/02/2025. The plan of care dated 05/02/2025 read, “NONE” under DME and supplies. In an interview on 07/29/2025, the Director of Clinical Services confirmed the findings and stated that staff have already been educated to add supplies.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 170 words
“It is required that hospice aides are assigned to a specific patient by a registered nurse who is a member of the Interdisciplinary Group. Written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 1 of 13 (8%) clinical records reviewed with home health aide services revealed that the agency did not ensure that the aide’s care plan provided specific instructions. CLINICAL RECORD 5: The patient was admitted on 03/24/2025. The Skilled nurse’s initial assessment on 03/24/2025 revealed abnormal breath sounds and shortness of breath. Oxygen was ordered at 1-3 liters PRN. The aide care plan created on 03/24/2025 did not include oxygen or instructions if it can be removed during bathing. The Director of Nursing confirmed in an interview on 7/29/2025 that the home health aide plan of care did not include oxygen and instructions if it can be removed for care.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 31, 2025 | Reaccreditation inspection by the Community Health Accreditation Partner | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 9, 1990.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.2 nurse care minutes per routine home care day, 10.9% of skilled nursing minutes at weekends and a visit near death for 95.8% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 64% at home, 7% in assisted living, 14% in a nursing facility, 7% in a skilled nursing facility, 1% in a hospital, 7% in an inpatient hospice, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.2 min |
| Skilled nursing minutes at weekends | 10.9% |
| Visits near death | 95.8% of patients who died |
Who owns it?
- Compassus AAH Holdings of Indiana LLC owns 100% directly since Oct 1, 2020.
- 6 owners or officers are people: Russell G Adkins (corporate officer); Pragneshkumar N Radadiya (managing employee (under contract)); Laura A Templeton (corporate officer); Laura A Templeton (runs it (operational or managerial control)); Jennifer L Morgan (managing employee (on the payroll)); Michael Asselta (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Compassus Parent, Inc. | Owns 5% or more through other companies | 100% | Jul 1, 2020 |
| Fc Compassus LLC | Owns 5% or more through other companies | 100% | Jul 1, 2020 |
| Compassus Holdings LP | Owns 5% or more through other companies | 100% | Jul 1, 2020 |
| Compassus AAH Holdings of Indiana LLC | Owns 5% or more directly | 100% | Oct 1, 2020 |
| Compassus Intermediate, Inc. | Owns 5% or more through other companies | 100% | Jul 1, 2020 |
| Ti V Asc Compassus Investment Aggregator LP | Owns 5% or more through other companies | 97.5% | Jul 1, 2020 |
| Ti V Compassus Investment Aggregator, L.P. | Owns 5% or more through other companies | 49.84% | Jul 1, 2020 |
| Ascension Towerbrook Healthcare Opportunities LP | Owns 5% or more through other companies | 47.66% | Jul 1, 2020 |
| Ascension Capital LLC | Owns 5% or more through other companies | 47.63% | Jul 1, 2020 |
| Ascension Health Alliance | Owns 5% or more through other companies | 47.63% | Jul 1, 2020 |
| Towerbrook Investors V (Onshore) LP | Owns 5% or more through other companies | 29.96% | Jul 1, 2020 |
| Towerbrook Investors V 892 LP | Owns 5% or more through other companies | 14.23% | Jul 1, 2020 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 76% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.8% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 70.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 20 hospices CMS’s data show serving patients in ZIP code 46278, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Compassus-Indianapolis Metro This hospice | 5 |
| Accentcare Hospice and Palliative Care of Indiana | 0 |
| Elara Caring | 18 |
| St. Croix Hospice | 4 |
| Indiana University Health Hospice | 8 |
| Aseracare Hospice | 13 |
| Heartland Hospice (Indianapolis) | 23 |
| Gentiva III | 16 |
| Heart to Heart Hospice of Indianapolis LLC | 5 |
| Adoration Hospice | 16 |
| Traditions Health | 4 |
| Paradigm Health | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.