Indiana University Health Hospice
A hospice in Indianapolis, Indiana 46204
950 N Meridian St, Suite 700, Indianapolis, Indiana 46204. (317) 962-0800.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 8 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 16 hospices serving ZIP code 46204 had 12.5.
The last inspection on record was on Oct 10, 2025: an initial inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 10, 2025: initial inspection by The Joint Commission8 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(5))
The inspectors’ words, 173 words
“Observed in Patient Home. In 1 of 6 home visits conducted, The hospice surveyor observed that the SN had not completed the assessment of patient according to organization policy. The surveyor observed the SN only assess front of chair/bed bound patient. The SN did not look at any part of back of patient to include coccyx. The SN stated to hospice surveyor that she received this assessment from home health aide or nursing facility staff. This was observed and confirmed by organization leadership. Observed in Record Review. In 2 of 3 patient records reviewed, of patients with wounds the surveyor observed that the organization had not measured wounds weekly as required by HCO policy. For example the wound was identified and then no evidence of wound measure for over one month and this occurred twice since wound identified . In a second record the surveyor observed over 3 month time period that the wound was not measured for over 3 weeks repeatedly . The issue was observed, discussed and confirmed with hospice leadership.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Document Review. In 1 of 4 bereavement records reviewed, the organization had not completed an initial bereavement assessment. The organization developed a care plan, but there was no documented initial bereavement assessment. The care plan was not based on the caregiver’s assessed needs. This finding was discussed with hospice leadership.”
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Plan of care (42 CFR 418.56(b))
The inspectors’ words, 131 words
“Observed in Tracer Activities. In 1 of 6 home visits conducted, The hospice surveyor observed during hospice home visit 1 that the patient caregiver complained that on admit the RN had not provided education on ostomy care. The patient was new to the caregiver sisters home and sister caregiver stated she had never cared for his ostomy previous. The caregiver stated she informed the admitting RN that patients ostomy was problematic and she needed education on care. The caregiver claimed that she received no education and soon after admit nurse left ostomy came off and they had to call a relative for help and supplies . The caregiver claimed after calling office she received a nurse and some education. The issue was observed by, discussed with and confirmed by hospice leadership.”
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Content of plan of care (42 CFR 418.56(c))
“Observed in Individual Tracer. In 8 of 20 patient records reviewed, The hospice surveyor observed that all timeframes associated with goals for nursing, social worker and chaplain on care plans had not contained individualized timeframes with short and long term goals. The surveyor observed that timeframes associated with goals on care plan stated throughout care for timeframe. The issue was observed with, discussed and confirmed with hospice leadership.”
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Counseling services (42 CFR 418.64(d)(1)(iv))
The inspectors’ words, 130 words
“Observed in Document Review. In 1of 4 bereavement records reviewed, the organization had not created a bereavement care plan based on the assessed needs of the caregiver. The organization completed an initial bereavement assessment but no plan of care was created. The organization did not provide bereavement services to the caregiver and there was no record of declination. This finding was discussed with hospice leadership. Observed in Document Review. In 1of 4 bereavement records reviewed, the organization had not created a bereavement care plan based on the assessed needs of the caregivers. The organization had completed a care plan, but the information gathered from an initial assessment was not incorporated into the care plan. The organization had not completed an initial bereavement assessment. This finding was discussed with hospice leadership.”
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Label dispose storage drugs (42 CFR 418.106(e)(2)(i)(A))
“Observed in Tracer Visit. The hospice surveyor observed that the organization did not have a written policy that was provided to patients and family at the time of survey. In discussion with hospice leadership it was confirmed that the organization had not been providing written policy to any of their hospice patients.”
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Label dispose storage drugs (42 CFR 418.106(e)(2)(i)(B))
The inspectors’ words, 102 words
“Observed in Tracer Activities. In 1/6 home visits the hospice surveyor found no evidence the patient or family was educated on the organization’s policy for managing and disposing of scheduled drugs. The caregiver stated she had not been educated on this and SN on visit could not locate a policy left in home, further SN on visit stated he was not aware of policy to be left in home. The SN was well aware of his process related to destruction of controlled substances, but not about educating patient and family on policy. This issue was observed, discussed and confirmed with organization leadership.”
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Coordination of services (42 CFR 418.112(e)(3)(iii))
“Observed in Individual Tracer. The hospice surveyor observed during hospice tracer #4 at SNF that the hospice had not provided a copy of the patients CTI to the nursing facility. This issue was discussed and confirmed with both RN on visit andhospice leadership.”
All 5 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 10, 2025 | Initial inspection by The Joint Commission | 8 deficiencies cited |
| Jun 19, 2024 | Complaint inspection by the state | No deficiencies cited |
| Mar 26, 2024 | Complaint inspection by the state | No deficiencies cited |
| Mar 20, 2024 | Complaint inspection by the state | No deficiencies cited |
| Mar 20, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 22, 1991.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.1 nurse care minutes per routine home care day, 8.9% of skilled nursing minutes at weekends and a visit near death for 95.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 63% at home, 6% in assisted living, 22% in a skilled nursing facility, 6% in a hospital, 2% in an inpatient hospice, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.1 min |
| Skilled nursing minutes at weekends | 8.9% |
| Visits near death | 95.5% of patients who died |
Who owns it?
- Indiana University Health Inc. and Indiana University and Methodist Health Group Inc. run it.
- 27 owners or officers are people: Anita Haworth (corporate officer); Anita Haworth (managing employee (on the payroll)); Kyle L Grazier (corporate director); Maureen Bisognano (corporate director); Quinn Buckner (corporate director); Jennifer M Alvey (corporate officer); Jennifer M Alvey (managing employee (on the payroll)); Alicia D. Monroe (corporate director); James Davlin (corporate director); Thomas V Easterday (corporate director); Terri Shedd (managing employee (on the payroll)); Terri Shedd (runs it (operational or managerial control)); Robert Palmer (corporate director); Jeffrey Simmons (corporate director); Timothy Justin Broach (managing employee (on the payroll)); Dennis M Murphy (corporate officer); Dennis M Murphy (corporate director); Tracy Malone (corporate director); Jay Hess (corporate director); Larry H Stevens (corporate director); Kristin Mays-Corbitt (corporate director); Jeffrey Harrison (corporate director); Shelly Maersch (managing employee (on the payroll)); Shelly Maersch (runs it (operational or managerial control)); Pamela Whitten (corporate director); Erin Lewis (corporate officer); Erin Lewis (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Indiana University Health Inc. | Runs it (operational or managerial control) | 100% | Jan 1, 1997 |
| Indiana University | Runs it (operational or managerial control) | Jan 1, 1997 | |
| Methodist Health Group Inc. | Runs it (operational or managerial control) | Jan 1, 1997 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 81% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.79% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 41.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 16 hospices CMS’s data show serving patients in ZIP code 46204, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 12.5; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Indiana University Health Hospice This hospice | 8 |
| Compassus-Indianapolis Metro | 5 |
| Franciscan Hospice Care | 17 |
| Aseracare Hospice | 13 |
| Heartland Hospice (Indianapolis) | 23 |
| Gentiva III | 16 |
| Gentiva II | 12 |
| Accentcare Hospice and Palliative Care of Indiana | 0 |
| Traditions Health | 4 |
| Paradigm Health | 5 |
| Anew Hospice | 21 |
| Transitions Indiana, LLC | 30 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.