Precise Hospice Inc.
A hospice in La Verne, California 91750
2120 Foothill Blvd Suite 103, La Verne, California 91750. (909) 247-1433.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 12 deficiencies cited in the last three years
- Not rated family caregiver rating
- 5of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
12 deficiencies cited in the last three years
The middle of the 129 hospices serving ZIP code 91750 had 5.5.
The last inspection on record was on Aug 6, 2025: an initial inspection by the Accreditation Commission for Health Care.
3 deficiencies at condition level, the more serious of CMS’s two levels
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
12 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Condition-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 6, 2025: initial inspection by the Accreditation Commission for Health Care12 deficiencies
-
Core services (42 CFR 418.64)
“Upon personnel record review, 4 of 14 (Personnel # 3,5,7,8) did not have evidence that the hospice routinely provide substantially all core services directly by hospice personnel (The hospice issues a W-2 form for the employee). These services include: • Physician services (may contract for physician services) • Nursing • Medical social services • Counseling Employees #3, 5, 7, 8 - RN/Alternate DPCS, LPN/VC, SC/BC and MSW all W-9 employees.”
-
Volunteers (42 CFR 418.78)
“Upon personnel record review, 1 of 12 (Personnel #5) did not have evidence the individual who supervises volunteers is qualified by meeting the hospice’s policies and procedures and/or job description criteria and is a designated hospice employee. Personnel #5 is not a designated hospice employee but rather a W-9.”
-
Organizational environment (42 CFR 418.100)
“Condition of Participation: Organization and Administration of Services.”
-
Rights of the patient (42 CFR 418.52(c)(4))
“Upon patient record review, 3 of 14 (Patient #8, 9, 14) did not have evidence that the patient chooses a health care provider, including an attending physician. Patient #8, 9, 14 - There is no evidence that the patient or representative right to choose their attending physician was honored. Admission paperwork left blank to “question regarding attending physician”.”
-
Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 191 words
“Upon patient record review, 4 of 14 (Patient #7, 8, 9,11) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #7 - Medication profile contains O2 at 2L/M as needed - does not have frequency, route or modifier for “as needed”. Calmoseptine ointment apply on affected areas as needed - does not have frequency, area to apply or modifier for as needed. Voltaren Arthritis gel - apply to affected areas for pain management does not have frequency or area to apply. Patient #8 - Medication profile contains O2 at 2L/M as needed - does not have frequency route or modifier for “as needed”. Patient #9 - Medication profile contains O2 at 2L/M nasal cannula as needed - does not have frequency or modifier for “as needed”. Patient #11 - Patient on oxygen but not on Medication profile.”
-
Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 97 words
“Upon patient record review, 9 of 14 (Patient #6,7,8,9,10,11,12,13,14) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #6,7,8,9,10,11,12,13,14 - did not have evidence in the patient record that the comprehensive assessment includes a bereavement component.”
-
Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 195 words
“Upon patient record review, 4 of 14 (Patient #7,8,9,11) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #7 - POC contains O2 at 2L/M as needed - does not have frequency, route or modifier for “as needed”. Calmoseptine ointment apply on affected areas as needed - does not have frequency, area to apply or modifier for as needed. Voltaren Arthritis gel - apply to affected areas for pain management does not have frequency or area to apply. Patient #8 - POC contains O2 at 2L/M as needed - does not have frequency route or modifier for “as needed”. The record indicated the patient was admitted with indwelling Foley catheter and no related orders for the care and management of the Foley catheter. Foley catheter pulled out by patient on 07/04/25 - Foley catheter not reinserted but no order to not reinsert. Patient #9 - POC contains O2 at 2L/M nasal cannula as needed - does not have frequency or modifier for “as needed”. Patient 11 - Patient on oxygen but not on POC.”
-
Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 252 words
“Upon patient record review, 6 of 14 (Patient #5, 10, 11, 12, 13, 14) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient #5 - No frequency for the tasks shower, shampoo, mouth care or nail care. Patient #10 - No frequency for the tasks shower, shampoo, hair care, mouth care or perineal care. Patient #11 - No frequency for the task nail care. Frequency for task hair care, feeding, and mobility - PRN or as necessary. Oxygen not on aide care plan. Patient #12 - No frequency for the tasks shower, shampoo, mouth care or nail care. Patient #13 - No frequency for the tasks bed bath or nail care. Patient #14 - POC has bed bath and bath chair but no documentation patient is functionally and cognitively to make decision. No frequency for the tasks shampoo, mouth care, dressing or nail care.”
-
Supervision of hospice aides (42 CFR 418.76(h)(1))
“Upon patient record review 1 of 14 (Patient #9) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient’s needs. Patient #9 - No aide supervisory visits made 07/05/25 - 07/26/25.”
-
Level of activity (42 CFR 418.78(e))
“Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. Annual report 2024 3.6% use of volunteers providing day to day administrative and/or direct patient care services - does not meet 5% requirement.”
-
Governing body and administrator (42 CFR 418.100(b))
“Upon observation, there was no evidence the hospice is directed by a Board of Directors/governing body which assumes full legal authority and responsibility for the operation of the hospice as evidenced by use of contract staff for core services (nursing, counselor, social services, volunteer coordinator).”
-
Content (42 CFR 418.104(a)(2))
The inspectors’ words, 104 words
“Upon patient client record review, 8 of 14 (Patient #6,7,8,9,10,12,13,14) did not have evidence that each patient record contains: • Signed copies of the notice of patient rights in accordance with 418.52 • Signed election statement in accordance with 418.24 Patient #6, 7, 10, 12, 13, 14 - Patient or caregiver requested Patient Notification of Hospice Non-Covered Items, Services, and Drugs on admission but no documentation that agency furnished the addendum. Patient #8, 9, 14 - There is no evidence that the patient or representative right to choose their attending physician was honored. Election of benefit form left blank to “question regarding attending physician”.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 6, 2025 | Initial inspection by the Accreditation Commission for Health Care | 12 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 6, 2022.
- CMS doesn’t list its type of ownership.
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10.9 nurse care minutes per routine home care day, 1% of skilled nursing minutes at weekends and a visit near death for 75% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 10.9 min |
| Skilled nursing minutes at weekends | 1% |
| Visits near death | 75.0% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 5 of 10 (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 5 of 10 |
How does it compare nearby?
- Of the 129 hospices CMS’s data show serving patients in ZIP code 91750, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5.5; this one had 12.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Precise Hospice Inc. This hospice | 12 |
| Kaiser Foundation Hospital Hospice Program | 3 |
| Kaiser Foundation Hospital Hospice | 4 |
| Vnacare | 9 |
| Vitas Healthcare Corp | 18 |
| Vitas Healthcare Corporation of California | 3 |
| Community Care Hospice | 11 |
| Serenity Hospice Care | 13 |
| Verdugo Hospice Care Center | 0 |
| Accentcare Hospice & Palliative Care of California- Los Angeles | 6 |
| Active Hospice Care, Inc. | 5 |
| Silverado Hospice-Los Angeles | 15 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.