Kaiser Foundation Hospital Hospice
A hospice in Fontana, California 92337
17284 Slover Avenue Suite 105, Fontana, California 92337. (909) 609-3838.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 79 hospices serving ZIP code 92337 had 6.
The last inspection on record was on Jul 19, 2024: an initial inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 19, 2024: initial inspection by The Joint Commission4 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 100 words
“Observed in Record Review. In 1 of 20 patient records reviewed, During HOSRR# 2’s patient record review it was noted the organization had not ensured the comprehensive assessment was completed no later than five calendar days after the election of hospice. For example: review of the Chaplain’s initial comprehensive assessment revealed the visit was six days after the election of hospice. Review of HOSRR# 2’s patient record revealed Chaplain documentation Delay in Work Order with no other documentation to indicate why the Chaplain delayed the comprehensive assessment. This was reviewed, discussed, and validated with the Director of Patient Care Services.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 134 words
“Observed in Patient Home. In 1 of 3 home visits conducted with medication reconciliation, During HOSRRHV# 2’s home observation it was noted the organization had not ensured the registered nurse (RN) assessed potential medication related problems to include ineffective drug therapy. For example: During HOSRRHV# 2’s home observation the RN was observed completing medication reconciliation. During medication reconciliation it was noted the Hydrocodone/Acetaminophen 5-325mg medication had expired approximately 30 days prior to the home observation and approximately 20 days prior to the election of benefit/start of care. In addition, HOSRRHV# 2 had been taking Culturelle daily for approximately six months prior to the home observation per HOSRRHV# 2’s husband. Review of the medication profile revealed no documentation of Culturelle. This was reviewed, discussed, and validated with the Hospice Clinical Supervisor during the home observation.”
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Patient outcome measures (42 CFR 418.54(e)(2))
The inspectors’ words, 153 words
“Observed in Record Review. In 1 of 20 patient records reviewed, During HOSRRHV# 2’s record review it was noted the organization had not ensured it maintained complete and accurate patient records. For example: review of HOSRRHV# 2’s start of care registered nurse comprehensive assessment revealed documentation that a discussion regarding advanced directives had taken place and the POLST was completed with a DNR [Do Not Resuscitate] status. Review of HOSRRHV# 2’s plan of care revealed HOSRRHV# 2 had a DNR. During HOSRRHV# 2’s home observation it was noted the POLST was blank in the home folder. HOSRRHV# 2’s Son shared they had not decided on how to complete the POLST and needed more time before completing it. Review of the Medical Social Worker’s initial assessment revealed the POLST was discussed and the family wanted more time before completing the POLST. This was reviewed, discussed, and validated with the Director of Patient Care Services.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 206 words
“Observed in Record Review. In 7 of 20 patient records reviewed, During HOSRRHV# 1, HOSRRHV# 2, HOSRRHV# 3, HOSRRHV# 4, HOSRRHV# 5, HOSRR# 6, and HOSRR# 7’s patient records review it was noted the organization had not ensured the registered nurse provided complete written patient care instructions for the hospice aide. For example: review of HOSRRHV# 1’s plan of care revealed HOSRRHV# 1 had continuous oxygen at 4 lpm via nasal cannula. Review of the hospice aide written patient instructions revealed the task of a shower and documentation under Safety that included oxygen. However, further review of the patient written instructions revealed no oxygen precautions or directions regarding whether or not the oxygen could or should be removed during the shower. Review of HOSRRHV# 2, HOSRRHV# 3, HOSRRHV# 4, HOSRRHV# 5’s patient records revealed the patients were fall risks. However, review of the hospice aide written patient instructions revealed no documentation of fall precautions. Review of HOSRR# 6 and HOSRR# 7’s patient record revealed both patients had oxygen 2 lpm as needed. However, review of HOSRR# 6 AND HOSRR# 7’S hospice aide written patient instructions revealed no documentation regarding oxygen or oxygen precautions. This was reviewed, discussed, and validated with the Director of Patient Care Services.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 19, 2024 | Initial inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 16, 1985.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 18.3 nurse care minutes per routine home care day, 11.8% of skilled nursing minutes at weekends and a visit near death for 91.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 98% at home, 2% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 18.3 min |
| Skilled nursing minutes at weekends | 11.8% |
| Visits near death | 91.2% of patients who died |
Who owns it?
- Kaiser Foundation Hospitals runs it.
- 23 owners or officers are people: Rhonda Hornack (managing employee (on the payroll)); Rhonda Hornack (runs it (operational or managerial control)); David J Barger (corporate director); Margaret E Porfido (corporate director); Jenny Ming (corporate director); Richard P Shannon (corporate director); Regina M Benjamin (corporate director); Michelle J Gaskill-Hames (corporate officer); Judith A Johansen (corporate director); Aqueelah H Richmond (managing employee (under contract)); David F Hoffmeister (corporate director); Arnold Eugene Washington (corporate director); Ines Gaeta (runs it (operational or managerial control)); Jeffrey E Epstein (corporate director); Teresa Ramirez (managing employee (on the payroll)); Angel Vargas (corporate officer); Angel Vargas (managing employee (on the payroll)); Angel Vargas (runs it (operational or managerial control)); Ramon F Baez (corporate director); Gregory A Adams (corporate officer); Gregory A Adams (corporate director); Matthew T Ryan (corporate director); Leslie S Heisz (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 76% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.04% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 32.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 79 hospices CMS’s data show serving patients in ZIP code 92337, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Kaiser Foundation Hospital Hospice This hospice | 4 |
| Vnacare | 9 |
| Vitas Healthcare Corporation of California | 4 |
| Community Care Hospice | 11 |
| Silverado Hospice Inc. | 16 |
| Verdugo Hospice Care Center | 0 |
| Inland Valley Hospice | 3 |
| Inland Valley Hospice Care | 2 |
| Accentcare Hospice & Palliative Care of California - San Bernardino | 9 |
| Mission Hospice Services of San Diego LLC | 3 |
| Prestigious Health Services Inc. | 14 |
| Destiny Hospice Care Inc. | 7 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.