Active Hospice Care, Inc.
A hospice in Burbank, California 91502
704 S Victory Blvd, Suite 100, Burbank, California 91502. (818) 848-8222.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 159 hospices serving ZIP code 91502 had 5.
The last inspection on record was on Jul 18, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 18, 2025: reaccreditation inspection by The Joint Commission5 deficiencies
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Rights of the patient (42 CFR 418.52(c)(1))
The inspectors’ words, 129 words
“Observed in Record Review. In 1 of 14 patient records reviewed, the organization did not treat the patient’s pain in accordance with their Policy No 2-032. 1 Pain Assessment which states pain that is not controlled with current regime will be communicated to the physician to obtain orders or with their Policy No. 2-032.2 Pain Reassessment Policy. In review of the medical record for RRNHV #1 a pain level of 8 was assessed during a skilled nursing visit however there was no evidence that an intervention occurred to address the pain, or that pain was reassessed or that the physician was notified in accordance with the policy. Pain was not reassessed until two days later at the next skilled nursing visit. This was validated with the Director of Nursing.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(ii))
The inspectors’ words, 164 words
“Observed in Patient Home. In 1 of 4 home visits conducted, the hospice nurse did not follow the organization’s Policy No. 3-002.1 Medication Profile which states, that a comparison of the medications ordered for the patient while under the organization’s care will be made to those on the medication list. The LVN conducted a medication assessment but failed to identify all medications, regime changes, and/or errors. For RRHV #1 the LVN checked the medications however did not reconcile them against the medication list in accordance with the organization’s policy as the surveyor noted she did not compare the medications to the electronic medical record (EMR) and did not have a printed medication list with her. The patient’s medication list included Benadryl 25 mg 1 tab Oral every 6 hours as needed and Narcan 4mg/0.1ml Nasal Spray 1 spray Nasal as needed, may give 2nd dose in 5 minutes which were not found in the patient’s home. This was validated with the Director of Nursing.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Record Review. In 1 of 14 patient records reviewed, the hospice’s interdisciplinary group did not complete the comprehensive assessment no later than five calendar days after the election of hospice care. In review of the medical record for RRNHV #3 there was no evidence that a bereavement risk assessment had been completed and included with the comprehensive assessment. This was validated with the Director of Nursing.”
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Content of plan of care (42 CFR 418.56(c)(3))
The inspectors’ words, 98 words
“Observed in Record Review. In 5 of 14 patient records reviewed, the plan of care did not include measurable outcomes anticipated from implementing and coordinating the plan of care. For example in review of the medical record for RRNHV #2 which included a problem for Pain the goal was pain will be controlled daily x7 days however failed to identify what an acceptable pain goal would be for the patient. This was also observed in review of the medical records for RRNHV #3, RRNHV #4, RRNHV #5 and RRNHV #6. This was validated with the Director of Nursing.”
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Prevention (42 CFR 418.60(a))
“Observed in Patient Home. In 1 of 4 home visits conducted, the organization did not use standard precautions in accordance with their Policy No. 9-009.1. For RRHV #4 the RN was observed performing glove changes six times during the home visit failing to perform hand hygiene when removing her soiled gloves and before donning new gloves. This was validated with the Director of Nursing.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 18, 2025 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
| Mar 13, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Aug 28, 2007.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.8 nurse care minutes per routine home care day, 13% of skilled nursing minutes at weekends and a visit near death for 85.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 77% at home, 5% in assisted living, 18% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.8 min |
| Skilled nursing minutes at weekends | 13% |
| Visits near death | 85.7% of patients who died |
Who owns it?
- 5 owners or officers are people: Aram Basmadjyan (owns 5% or more directly, 100%); Aram Basmadjyan (corporate director, 100%); Aram Basmadjyan (managing employee (on the payroll), 100%); Sandra Perez (managing employee (on the payroll), 0%); Wufaa Alrashid (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 63% rated it 9 or 10 out of 10, and 64% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.73% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 6.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 159 hospices CMS’s data show serving patients in ZIP code 91502, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Active Hospice Care, Inc. This hospice | 5 |
| Valley’s Best Hospice, Inc. | 16 |
| Lakeview Hospice Care Inc. | 25 |
| California Hospice Corp. | 2 |
| Encore Hospice, Inc. | Not given |
| Faith in Angels Hospice | 0 |
| Visiting Nurses Hospice, Inc. | Not given |
| American Hospice, Inc. | 16 |
| Healing Hands Care, Inc. | Not given |
| A-1 Hospice Care Inc. | 5 |
| Regal Hospice Health, Inc. | 7 |
| Visiting Angels Hospice, Inc. | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.