Hearth Record

Fresenius Kidney Care West Johnston

A dialysis facility in Garner, North Carolina 27529

55 E Malibu Dr, Garner, North Carolina 27529. (984) 209-5610.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 24, 2025: a standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jul 24, 2025: standard inspection3 deficiencies
  • Assess B/P & Fluid Management Needs

    The inspectors’ words, 457 words

    “PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 38766 Based on a review of policy and procedures, medical records review, and staff interviews, the facility staff failed to perform and/or document patient monitoring every 30-45 minutes during dialysis treatments for four (4) of seven (7) in-patient records reviewed (Patient #5 and #1). Findings included: A review on 07/22/2025 of the facility’s policy and procedure, “Patient Assessment and Monitoring,” published 05/01/2023, revealed “...During Treatment: Obtaining blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes or per state regulations. Document machine parameters and safety checks every 30 minutes or more often as needed, but not to exceed 45 minutes per state regulations...” 1. An open medical record review on 07/23/2025 for Patient #5 revealed that a 60-year-old female had been admitted to the facility for in-center hemodialysis (ICHD) treatment on 09/16/2024. A review of the treatment flowsheet dated 07/09/2025 revealed the treatment started at 0730 and concluded at 1130 (lasting a total of 240 minutes). The treatment flowsheet revealed no documented vital signs from 0931 through 1031 (60 minutes). A review of the treatment flowsheet on 07/16/2025 revealed the treatment started at 0743 and ended at 1143 (lasting a total of 240 minutes). The treatment flowsheet revealed no documented vital signs from 0904 through 1004 (60 minutes). The review indicated the facility staff failed to monitor the patient every 30-45 minutes during hemodialysis treatment, as required by policy. An interview on 07/24/2025 at 0930 with PCT/CCHT #1 revealed that the facility’s patient care technicians were responsible for monitoring patients, which included checking vital signs and conducting safety checks. The interview confirmed that these tasks should be performed and documented every 30 minutes, or more frequently if needed. 2. An open medical record review on 07/22/2025 for Patient #1 revealed that a 56-year-old male had been admitted to the facility for in-center hemodialysis (ICHD) treatment on 05/30/25. A review of the treatment flowsheet dated 07/12/2025 revealed the treatment started at 0723 and concluded at 1123 (lasting a total of 240 minutes). The treatment flowsheet revealed no documented vital signs from 1005 through 1100 (55 minutes). The review indicated the facility staff failed to monitor the patient every 30-45 minutes during hemodialysis treatment, as required by policy. An interview on 07/24/2025 at 0930 with PCT/CCHT #1 revealed that the facility’s patient care technicians were responsible for monitoring patients, which included checking vital signs and conducting safety checks. The interview confirmed that these tasks should be performed and documented every 30 minutes, or more frequently if needed.”

    Rule V0504. Standard-level.

  • Dialysis Access Type & Maintenance

    The inspectors’ words, 506 words

    “PA-DIALYSIS ACCESS TYPE & MAINTENANCE CFR(s): 494.80(a)(8) The patient’s comprehensive assessment must include, but is not limited to, the following: (8) Evaluation of dialysis access type and maintenance (for example, arteriovenous fistulas, arteriovenous grafts and peritoneal catheters). This Standard is not met as evidenced by: 38766 Based on policy and procedure review, medical record review, and staff interview, the facility staff failed to follow the dialysis prescription for one (1) of four (four) patients dialyzing via a central venous catheter (CVC) (Patient #1). The findings include: A review on 07/22/2025 of the facility policy titled “Termination of Treatment Using a Central Venous Catheter and Optiflux Single Use Ebeam Dialyzer” published 11/04/2024 revealed “... Prior to Termination: Preparation Follow the steps below to prepare for the termination of dialysis: 1. Check volume of each catheter limb to determine the amount of heparin or other locking solution to be instilled into each catheter lumen. 2. Draw up heparin or other locking solution as prescribed for each catheter lumen... Termination: Preparing Catheter for Patient Discharge: ...3. Open Catheter limb clamp and gently flush limb with heparin or other prescribed locking agent...” An open medical record review on 07/22/2025 for Patient #1 revealed that a 56-year-old male had been admitted to the facility for in-center hemodialysis (ICHD) treatment on 05/30/2025 via a CVC. A review of the patient’s Current Orders Report under Patient Management Services indicated Patient #1 had an order for Heparin Sodium (an anticoagulant medication used to prevent blood clots) 1,000 Units/ml (milliliter) Catheter Lock Venous (blue Port) and Arterial (Red Port) at 1,800 units after every treatment. Review of the Treatment Flowsheet on 07/08/2025 revealed Patient #1’s hemodialysis treatment was initiated at 0718 and ended at 1115 (237 minutes). Review of the Flowsheet revealed Patient #1 received 1,800 units of catheter lock through the venous port at 1119. Review of the Treatment Flowsheet dated 07/12/2025 revealed Patient #1’s hemodialysis treatment was initiated at 0723 and ended at 1123 (240 minutes). Review of the Flowsheet revealed Patient #1 received 1,800 units of catheter lock through the venous port at 1125. Review of the Flowsheet from 07/08/2025 through 07/19/2025 (a total of 6 treatment records) revealed that the staff failed to lock the patient’s catheter lumens as per policy. An interview on 07/24/2025 at 0930 with PCT/CCHT #1 revealed that the facility’s patient care technician was responsible for injecting Heparin into each lumen before capping the lumen after every treatment. The staff indicated that if there were orders to inject Heparin into only one lumen, the patient care technician would inform the RN to review the orders. The interview revealed that the Heparin in the lumen was to prevent blood clots and to extend the life of the catheter. An interview on 07/24/2025 at 1235 with the CM revealed that the Haperin lock in the lumens was to prevent clotting. The CM added that the staff had reported that she did put Heparin into both lumens, but did not document on the treatment record. The interview confirmed the findings.”

    Rule V0511. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 38766”

    Rule V0715. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 24, 2025Standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Aug 10, 2021.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 10 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, better than expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (30 interviews, Oct 18, 2024 to Jul 11, 2025): 84% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 54 of 5

How does it compare nearby?

  • Of the 20 dialysis facilities CMS lists in Wake County, 19 have a star rating from CMS: 2 rated 5 of 5, 6 rated 4 of 5, 9 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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