Hearth Record

Fmcna Southwest Wake Dialysis

A dialysis facility in Raleigh, North Carolina 27603

320 Gideon Creek Way, Raleigh, North Carolina 27603. (919) 771-1022.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 21, 2025: a complaint and standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Aug 21, 2025: complaint and standard inspection3 deficiencies
  • Frequency Reassessment - Unstable - Monthly

    The inspectors’ words, 532 words

    “PA-FREQUENCY REASSESSMENT-UNSTABLE Q MO CFR(s): 494.80(d)(2) In accordance with the standards specified in paragraphs (a)(1) through (a)(13) of this section, a comprehensive reassessment of each patient and a revision of the plan of care must be conducted- At least monthly for unstable patients including, but not limited to, patients with the following: (i) Extended or frequent hospitalizations; (ii) Marked deterioration in health status; (iii) Significant change in psychosocial needs; or (iv) Concurrent poor nutritional status, unmanaged anemia and inadequate dialysis. This Standard is not met as evidenced by: 38766 Based on a review of the facility’s policies and procedures, medical records, and staff interviews, the facility’s interdisciplinary team (IDT) members failed to identify a patient as unstable and perform a monthly reassessment and a plan-of-care for one of one sampled patient with multiple hospitalizations (Patient #11). Findings included A review on 05/28/2025 of the facility’s policy titled, “Comprehensive Interdisciplinary Assessment and Plan of Care,” revised 07/03/2023, revealed “...CIA/POC for Unstable Patients: Unstable patients must be reassessed by the IDT monthly. Monthly reassessment and any POC updates related to the reason the patient is considered ‘unstable’ must be documented until the issues have been resolved or the IDT (including the patient, if possible) determines that the condition is chronic. The following are unstable criteria: a. Hospitalization of more than 15 days with discharge occurring within the last 30 days. ... or Marked deterioration in health status ... or Significant change in psychosocial needs ...” A medical record review on 08/20/2025 of Patient #11 indicated that the patient was admitted to the facility on 03/05/2020 for in-center hemodialysis treatment. A review of the record revealed Patient #11was admitted to the hospital on 01/15/2025 through 01/19/2025 for hypoglycemic episodes, 01/22/2025 through 01/30/2025 for nausea and abdominal pain, 02/05/2025 through 02/07/2025 for abdominal pain after meals, 02/10/2025 through 02/17/2025 with cough congestions and shortness of breath and was discharged with a diagnosis of pulmonary edema, and 02/19/2025 through 03/11/2025 with shortness of breath and bilateral flank pain. The patient was discharged with diagnoses of ischemic colitis (reduced blood flow to the colon), hypervolemia (excess volume of fluid in the body), hyperkalemia (high level of potassium), atrial fibrillation, and a code status of DNR and DNI (do not resuscitate and do not intubate). The review indicated that the patient’s Plan of Care (POC) meetings were conducted on 04/25/2024 and 04/21/2025. The patient’s current stability status was recorded as not applicable (N/A), with the next POC meeting scheduled for 04/21/2026. The review revealed that there was no documentation of monthly reassessments or revisions to the plan of care to consider the patient as unstable by the IDT after the recent hospitalizations. The review revealed that there was no documentation of monthly reassessments or revisions to the plan of care to consider the patient as unstable by the IDT after the recent hospitalizations. interview on 08/20/2025 at 1640 with the FA confirmed that Patient #11 had four hospital visits within 30 days, including one visit that lasted more than 15 days. The FA stated that, according to the policy, the patient should have been made unstable and reassessed monthly due to her declining health. The interview confirmed the findings.”

    Rule V0520. Standard-level. From a complaint.

  • Achieve Adequate Clearance

    The inspectors’ words, 934 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 38766 Based on policy review, medical records review, and staff interviews, the facility staff failed to follow the adequacy plan of care by not dialyzing 3 of 11 (Patients #7, #8, and #10) in-center hemodialysis patients at the prescribed treatment duration. Findings include: A review on 08/20/2025 of the policy and procedure “Early Termination or Arriving Late for Treatment”, revised 11/07/2022, revealed “...Early termination ...The RN who evaluates the patient must document the rationale for early termination and reinforce the consequences of not receiving the prescribed treatment. The RN was responsible for... document on the ‘AMA’ or Against Medical Advice form...” 1. A medical record review on 08/21/2025 for Patient #7 revealed a 79-year-old male admitted to the facility for ICHD treatments on 06/21/2021. A review of the physician’s orders revealed that Patient #7 had ordered a dialysis treatment duration of 240 minutes. Review of the treatment sheet dated 08/08/2025 revealed that the treatment started at 1311 and ended at 1619 for a duration of 188 minutes (shortened by 52 minutes). Review of the treatment sheet dated 08/11/2025 revealed that the treatment started at 1313 and ended at 1633 for a duration of 200 minutes (shortened by 40 minutes). Review of the treatment sheet dated 08/13/2025 revealed that the treatment started at 1224 and ended at 1544 for a duration of 200 minutes (shortened by 40 minutes). Review of the treatment sheet dated 08/16/2025 revealed that the treatment started at 1314 and ended at 1645 for a duration of 211 minutes (shortened by 29 minutes. The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 08/08/2025, 08/11/2025, 08/13/2025, and 08/16/2025. The review revealed no completed AMA form for early termination of the treatment on 08/08/2025, 08/11/2025, 08/13/2025, and 08/16/2025. An interview with the FA on 08/21/2025 at 0910 revealed that no AMA forms were found for the patient on those dates. An interview with PCT #3 on 08/21/2025 at 0920 revealed that the PCTs were responsible for notifying nurses when patients requested to terminate their treatments early. The interview revealed that the nurses were responsible for educating patients about the risk of early termination and obtaining their signatures on the early termination consent form. 2. A medical record review on 08/20/2025 for Patient #8 revealed an 88-year-old male admitted to the facility for ICHD treatments on 11/01/2023. A review of the physician’s orders revealed that Patient #8 had ordered a dialysis treatment duration of 210 minutes. Review of the treatment sheet dated 07/25/2025 revealed the treatment started at 1147 and ended at 1445 for a duration of 178 minutes (shortened by 32 minutes). Review of the treatment sheet dated 07/30/2025 revealed the treatment started at 1133 and ended at 1445 for a duration of 192 minutes (shortened by 18 minutes). Review of the treatment sheet dated 08/01/2025 revealed the treatment started at 1141 and ended at 1446 for a duration of 185 minutes (shortened by 25 minutes). Review of the treatment sheet dated 08/04/2025 revealed the treatment started at 1149 and ended at 1446 for a duration of 177 minutes (shortened by 33 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 07/25/2025, 07/30/2025, 08/01/2025, and 08/04/2025. The review revealed no completed AMA form for early termination of the treatment on 07/25/2025, 07/30/2025, 08/01/2025, and 08/04/2025. An interview with the FA on 08/21/2025 at 0910 revealed that no AMA forms were found for the patient on those dates. An interview with PCT #3 on 08/21/2025 at 0920 revealed that the PCTs were responsible for notifying nurses when patients requested to terminate their treatments early. The interview revealed that the nurses were responsible for educating patients about the risk of early termination and obtaining their signatures on the early termination consent form. 3. A medical record review on 08/21/2025 for Patient #10 revealed a 69-year-old male admitted to the facility for ICHD treatments on 06/15/2023. A review of the physician’s orders revealed that Patient #10 had ordered a dialysis treatment duration of 240 minutes. Review of the treatment sheet dated 08/02/2025 revealed that the treatment started at 1123 and ended at 1501 for a duration of 218 minutes (shortened by 22 minutes). Review of the treatment sheet dated 08/09/2025 revealed the treatment started at 1133 and ended at 1455 for a duration of 2002 minutes (shortened by 38 minutes). Review of the treatment sheet dated 08/14/2025 revealed the treatment started at 1110 and ended at 1457 for a duration of 227 minutes (shortened by 13 minutes). The review revealed no documentation of the rationale for the patient not running the full prescribed treatment time on 08/02/2025, 08/09/2025, and 08/14/2025. The review revealed no completed AMA form for early termination of the treatment on 08/02/2025, 08/09/2025, and 08/14/2025. An interview with the FA on 08/21/2025 at 0910 revealed that no AMA forms were found for the patient on those dates. An interview with PCT #3 on 08/21/2025 at 0920 revealed that the PCTs were responsible for notifying nurses when patients requested to terminate their treatments early. The interview revealed that the nurses were responsible for educating patients about the risk of early termination and obtaining their signatures on the early termination consent form.”

    Rule V0544. Standard-level. From a complaint.

  • Vascular Access - Monitor/Referrals

    The inspectors’ words, 363 words

    “POC-VASCULAR ACCESS-MONITOR/REFERRALS CFR(s): 494.90(a)(5) The interdisciplinary team must provide vascular access monitoring and appropriate, timely referrals to achieve and sustain vascular access. The hemodialysis patient must be evaluated for the appropriate vascular access type, taking into consideration co-morbid conditions, other risk factors, and whether the patient is a potential candidate for arteriovenous fistula placement. This Standard is not met as evidenced by: 38766 Based on a review of the facility’s policy and procedures, observation, and staff interviews, the facility staff failed to ensure a patient’s vascular access site was washed with soap and water or an antibacterial scrub upon entering the facility for 2 of 2 patients’ AVF/G access observations (Patient #10). Findings include: Review of the facility’s policy “Access Assessment and Cannulation” published 05/05/2025 revealed “...Assessment of Vascular Access: Follow the steps below to access the vascular access: 1. Prior to treatment, ask patient to wash access area with soap and water, per hand hygiene procedure. If the patient is unable to wash their own access, the staff or care partner should wear gloves to wash the patient’s access with soap and water. Note: If unable to wash with soap and water, staff may use hand sanitizer with 60-70 percent alcohol to clean access arm ...” Observation on 08/19/2025 at 1105 revealed Patient #10 entered the treatment area, his weight was obtained, and he was escorted to Station #20 by a RN #1. Continued observation revealed PCT #2 evaluated Patient #10’s access, applied antiseptic, and proceeded with cannulation. The observation revealed that PCT #2 did not instruct Patient #10 to wash the access site with soap and water, nor did PCT #2 verify that the access site had been washed. An interview with RN #1 on 08/19/2025 at 1110 revealed that if a patient was ambulatory, the patient should have washed the access site before going to the station. The interview confirmed that the RN did not instruct the patient to wash the access site with soap and water. An interview conducted on 08/20/2025 at 1640 with the FA indicated that ambulatory patients were expected to wash their access sites upon entering the treatment floor. The interview confirmed the findings. NC00228830 NC00232860”

    Rule V0550. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 21, 2025Complaint and standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Dec 22, 2004.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 28 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (40 interviews, Oct 18, 2024 to Jul 11, 2025): 67% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • Of the 20 dialysis facilities CMS lists in Wake County, 19 have a star rating from CMS: 2 rated 5 of 5, 6 rated 4 of 5, 9 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.