Hearth Record

Fresenius Medical Care Apex

A dialysis facility in Apex, North Carolina 27502

1000 American Way, Apex, North Carolina 27502. (919) 387-2898.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 14, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Sep 25, 2025: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. The last 3 years, to Oct 19, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.

Sep 25, 2025: standard inspection2 deficiencies
  • Achieve Adequate Clearance

    The inspectors’ words, 1,136 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 38766 Based on policy review, medical records review, and staff interviews, the facility staff failed to follow the adequacy plan of care by not dialyzing 4 of 9 (Patients #3, #2, #5, and #7) in-center hemodialysis patients at the prescribed Blood Flow Rate (BFR)/Dialysate Flow Rate (DFR). Findings include: A review on 08/14/2025 of the facility’s policy and procedure, “Patient Assessment and Monitoring,” published 05/01/2023, revealed “Purpose ...Responsibility ...Definitions ...Delegation ...Data Collection ...Pre-Treatment ...During Treatment ...Step 1 ...Step 3 [space] Machine Parameters and Extracorporeal Circuit [space] Check machine settings and measurements: Check prescribed blood flow is being achieved, or reason is documented in medical record if unable to meet prescribed blood flow. Check dialysate flow rate is correct and the prescribed flow is being delivered. ...” 1. Review on 09/24/2025 of the medical record for Patient #3 revealed a 79-year-old male was admitted to the facility for in-center hemodialysis (ICHD) treatment on 03/25/2025. A review of the Physician orders revealed Patient #3’s Blood Flow Rate (BFR) was ordered at 400 with a Dialysate Flow Rate (DFR) at 800. A review of the Treatment Flowsheet dated 09/09/2025 revealed that Patient #3’s hemodialysis treatment was initiated at 1210 and ended at 1616. Review of the Flowsheet revealed Patient #3’s BFR/DFR average was 370/500, with no documentation for the decreased BFR/DFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 09/11/2025 revealed that Patient #3’s hemodialysis treatment was initiated at 1230 and ended at 1633. Review of the Flowsheet revealed that Patient #3’s BFR/DFR average was 290/800, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 09/13/2025 revealed Patient #3’s hemodialysis treatment was initiated at 1141 and ended at 1540. Review of the Flowsheet revealed that Patient #3’s BFR/DFR average was 320/500, with no documentation for the decreased BFR/DFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 09/20/2025 revealed Patient #3’s hemodialysis treatment was initiated at 1147 and ended at 1552. Review of the Flowsheet revealed that Patient #3’s BFR/DFR average was 370/500, with no documentation for the decreased BFR/DFR and no documentation of the Registered Nurse notification. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the PCTs were expected to notify the nursing staff anytime the patient was unable to obtain the prescribed BFR and increased or decreased the DFR rate. The interview revealed that the nursing staff should have assessed and documented the reason for the decreased BFR/DFR during the patient’s treatment. The interview confirmed that there was no documentation in the treatment record indicating why the BFR/DFR was not achieved. 2. Review on 09/24/2025 of the medical record for Patient #2 revealed a 57-year-old female was admitted to the facility for in-center hemodialysis (ICHD) treatment on 07/17/2025. A review of the Physician orders revealed Patient #2’s Blood Flow Rate (BFR) was ordered at 400 with a Dialysate Flow Rate (DFR) at 1.5 times the BFR. A review of the Treatment Flowsheet dated 09/09/2025 revealed that Patient #2’s hemodialysis treatment was initiated at 0826 and ended at 1215. Review of the Flowsheet revealed Patient #2’s BFR/DFR average was 350/600, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. A review of the Treatment Flowsheet dated 09/11/2025 revealed that Patient #2’s hemodialysis treatment was initiated at 0813 and ended at 1210. Review of the Flowsheet revealed Patient #2’s BFR/DFR average was 300/500, with no documentation for the decreased BFR/DFR and no documentation of the Registered Nurse notification. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the PCTs were expected to notify the nursing staff anytime the patient was unable to obtain the prescribed BFR and increased or decreased the DFR rate. The interview revealed that the nursing staff should have assessed and documented the reason for the decreased BFR/DFR during the patient’s treatment. The interview confirmed that there was no documentation in the treatment record indicating why the BFR/DFR was not achieved. 3. Review on 09/24/2025 of the medical record for Patient #5 revealed a 59-year-old male was admitted to the facility for in-center hemodialysis (ICHD) treatment on 10/26/2023. A review of the Physician orders revealed Patient #5’s Blood Flow Rate (BFR) was ordered at 415 with a Dialysate Flow Rate (DFR) at 800. A review of the Treatment Flowsheet dated 09/15/2025 revealed that Patient #5’s hemodialysis treatment was initiated at 0810 and ended at 1314. Review of the Flowsheet revealed Patient #5’s BFR/DFR average was 250/790, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. A review of the Treatment Flowsheet dated 09/17/2025 revealed that Patient #5’s hemodialysis treatment was initiated at 0750 and ended at 1245. Review of the Flowsheet revealed Patient #5’s BFR/DFR average was 400/790, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the PCTs were expected to notify the nursing staff anytime the patient was unable to obtain the prescribed BFR and increased or decreased the DFR rate. The interview revealed that the nursing staff should have assessed and documented the reason for the decreased BFR/DFR during the patient’s treatment. The interview confirmed that there was no documentation in the treatment record indicating why the BFR/DFR was not achieved. 4. Review on 09/24/2025 of the medical record for Patient #7 revealed a 60-year-old female was admitted to the facility for in-center hemodialysis (ICHD) treatment on 12/05/2025. A review of the Physician orders revealed Patient #7’s Blood Flow Rate (BFR) was ordered at 350 with a Dialysate Flow Rate (DFR) at 800. A review of the Treatment Flowsheet dated 09/13/2025 revealed that Patient #7’s hemodialysis treatment was initiated at 0710 and ended at 1010. Review of the Flowsheet revealed Patient #7’s BFR/DFR average was 330/500, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the PCTs were expected to notify the nursing staff anytime the patient was unable to obtain the prescribed BFR and increased or decreased the DFR rate. The interview revealed that the nursing staff should have assessed and documented the reason for the decreased BFR/DFR during the patient’s treatment. The interview confirmed that there was no documentation in the treatment record indicating why the BFR/DFR was not achieved.”

    Rule V0544. Standard-level.

  • Vascular Access - Monitor/Referrals

    The inspectors’ words, 455 words

    “POC-VASCULAR ACCESS-MONITOR/REFERRALS CFR(s): 494.90(a)(5) The interdisciplinary team must provide vascular access monitoring and appropriate, timely referrals to achieve and sustain vascular access. The hemodialysis patient must be evaluated for the appropriate vascular access type, taking into consideration co-morbid conditions, other risk factors, and whether the patient is a potential candidate for arteriovenous fistula placement. This Standard is not met as evidenced by: 38766 Based on policy and procedure review, observations, and staff interviews, the facility failed to ensure that staff performed skin antisepsis policy before cannulation during 1 of 2 Arterio-venous fistula/graft (AVF/AVG) cannulation procedures (Station #5, PCT #1). Findings include: Review on 09/23/2025 of the facility policy “Access Assessment and Cannulation,” Published: 05/05/2025, revealed “... Assessment of Vascular Access ... Skin Disinfection Step 2 Perform skin antisepsis on one site at a time, allowing them to dry and then cannulate. Do not touch cannulation sites after skin disinfection. Note: This method minimizes the risk of contaminating the second site while cannulating the first site. ...” Observation on 09/23/2025 at 1135 in the patient treatment area revealed PCT #1 entered Station #5 and was prepared to access the patient’s AVF/AVG. Observation revealed PCT #1 done cleaned gloves and applied antiseptic (70% isopropyl alcohol pad) to each access site over the skin in an up and down motion for about 10-15 seconds on both sites at one time. The observation revealed that PCT #1 palpated the sites with a gloved finger before cannulation. The observation revealed the PCT failed to clean each access site one at a time for 30 seconds and touched the cannulation sites after skin disinfection per facility policy. An interview on 09/23/2025 at 1150 with PCT #1 revealed that PCT #1 verbalized the appropriate process for cleaning and the cannulation of access sites. The interview revealed that PCT #1 did not look at the available treatment floor clocks to ensure that the sites were cleaned for 30 seconds. The interview revealed PCT #1 failed to clean/disinfect each of the access sites for 30 seconds one at a time, prior to cannulation and securing the needles. The interview revealed PCT #1 failed to follow the facility policy. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the staff were expected to disinfect each access site for 30 seconds when using alcohol pads and should not have touched the sites after disinfection. The interview confirmed that the PCT did not follow the policy. An interview on 09/25/2025 at 1125 with the Charge Nurse revealed that the staff were expected to disinfect each access site for 30 seconds when using alcohol pads and should not have touched the sites after disinfection. The interview confirmed that the PCT did not follow the policy.”

    Rule V0550. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Sep 25, 2025Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Aug 17, 2007.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 20 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 1 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, better than expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (33 interviews, Oct 18, 2024 to Jul 11, 2025): 56% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • Of the 20 dialysis facilities CMS lists in Wake County, 19 have a star rating from CMS: 2 rated 5 of 5, 6 rated 4 of 5, 9 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 19, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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