Hearth Record

Children’s Harbor - Ghent

A child day center in Norfolk, Virginia 23517

1900 Llewellyn Avenue, Norfolk, Virginia 23517. (757) 622-0900.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 47 deficiencies in 9 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 inspections on record, the latest on Sep 3, 2026.

47 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

47 deficiencies in 9 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

47 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 3, 2026: subsidy health and safety inspection6 deficiencies
  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff 1, who had been employed for four weeks, did not have a central registry search requested.”

    Rule 22.1-289.035-B-3.

  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff 1, employed for four weeks, did not have documentation of requesting a central registry and sex offender registry check from two states and no documentation of requesting a criminal history check from one state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-270-A

    “Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. In a two-year-old classroom there were multiple ceiling tiles that had water marks and a black substance on them.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Repeat Violation Hazardous substances must be in a locked place that prevents access by children. In the two year old classroom, there was shaving cream labeled keep out of reach of children in an unlocked cabinet.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-510-G

    “Medication shall be labeled with the child’s name. A box of medication for Child 1 was not labeled with the child’s name.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-550-D

    “The center shall implement a monthly practice evacuation drill. There was no drill conducted in January 2026.”

    Rule 8VAC20-780-550-D.

Mar 18, 2026: inspection3 deficiencies
  • 8VAC20-780-400-B

    “Behavioral guidance shall be constructive in nature, age and stage appropriate and intended to redirect children to appropriate behavior. When two-year-old Child 1 did not stay on the cot during the designated rest period, Staff A abruptly grabbed the child by the wrist and knee, lifting her off the floor and onto the cot. Approximately two minutes later Staff A removed the child from the cot and took her to a corner telling the child to stand right there. Child 1 was in the corner crying, for approximately five minutes.”

    Rule 8VAC20-780-400-B.

  • 8VAC20-780-400-C

    “When time out is used it should be used sparingly and shall not exceed one minute for each year of a child’s age. Staff A placed a two-year-old child in time out for approximately five minutes.”

    Rule 8VAC20-780-400-C.

  • 8VAC20-780-410-1

    “Rough handling of children is a forbidden action. On three separate instances on March 10, 2026, Staff A roughly handled a 2-year-old child. 1.Staff A grabbed Child 1 under one arm, pulling the child off her feet. 2.Staff A grabbed Child 1 by the wrist and knee, lifting her off her off the floor. 3.Staff A removed Child 1 from an indoor climbing structure and roughly released her onto the cot.”

    Rule 8VAC20-780-410-1.

Jan 21, 2026: subsidy health and safety inspection5 deficiencies
  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #1, who had been attending for two months, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record of child #2, who had been enrolled for two months.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-270-A

    The inspectors’ words, 93 words

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. On the playground there was broken pottery with sharp edges. The lid of a deck box was cracked and posed a pinch hazard. In a school age classroom there was a baseboard that was peeling away from the wall, there was crumbling drywall and plaster. In a preschool classroom there were 4 finger width holes in the wall within reach of children, and a tear on a diaper changing pad.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. There was unlocked disinfectant and all purpose cleaner in a preschool classroom.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence and includes all the required information. An injury record for Child #2 did not include the date, time and method a parent was notified of the injury.”

    Rule 8VAC20-780-550-P.

Jul 31, 2025: inspection4 deficiencies
  • 22.1-289.035-B-4

    “Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for staff #1, employed for 4 years, did not have documentation of requesting a criminal history check from a different state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-280-B

    “Repeat Violation Hazardous substances must be in a locked place that prevents access by children. In the school age classroom there were disinfectant sprays in an unlocked closet.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-420-E-3

    “Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date. The information in the record of child #1, child #2 and child #3 had not been updated in over 12 months.”

    Rule 8VAC20-780-420-E-3.

  • 8VAC20-780-520-C

    “Diaper ointment or cream shall be inaccessible to children. In a early preschool classroom there was a tube of diaper ointment on a low, accessible shelf of the diaper changing table.”

    Rule 8VAC20-780-520-C.

May 6, 2025: inspection5 deficiencies
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The record for staff #1, employed for 3 months, did not have documentation of a sex offender registry check for a state identified on the sworn statement. The record for staff #2, employed for 5 weeks, did not have documentation of a sex offender registry check for a state identified on the sworn statement.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-270-A

    “Repeat violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. A toilet seat in a girls bathroom was pulling out of the base. The seat was loose. There was peeling paint on the wall in the boys bathroom.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Repeat violation Hazardous substances must be in a locked place that prevents access by children. In a preschool classroom, there were 3 deodorizers labeled “keep out of reach of children” placed throughout the classroom in areas accessible to children. There were cleaning and sanitizing solutions in an unlocked cabinet. In a bathroom shared by two classrooms there were cleaning and sanitizing solutions in an unlocked closet.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-40-M

    “Repeat violation The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The list in the waddler room was not dated.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-550-G

    “Repeat violation Documentation shall be maintained of emergency evacuation drills that includes all of the required information. The emergency evacuation documentation for November did not include the time and number of children participating in the drill.”

    Rule 8VAC20-780-550-G.

Nov 18, 2024: subsidy health and safety inspection3 deficiencies
  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The CPR certification for Staff #2 had expired 13 weeks ago.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff who work directly with children shall have within 90 days of the date of employment current first aid certification appropriate to the ages of children in care. The first aid certification for Staff #2 had expired 13 weeks ago.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Staff who work directly with children shall, in addition to preservice and orientation training annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. Staff #1 did not have the annual health and safety update training completed for 2023. The last health and safety update training completed by Staff #2 was date June 2021.”

    Rule 8VAC20-790-600-F.

Nov 18, 2024: inspection12 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 8/1/2024, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-270-A

    “Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. In the preschool classroom there were 6 ceiling tiles that had water marks that included brown stains, 4 tiles also had black stains. In the school age classroom there was chipped drywall and paintat the window.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances must be in a locked place that prevents access by children. In the two year old and preschool classroom, the cleaning solution and sanitizing solution were in unlocked cabinets, out of reach of children.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-280-G

    “If hazardous substances are not kept in original containers, the substitute containers shall clearly indicate their contents. There was an unlabeled spray bottle in an unlocked cabinet in the two year old classroom. The bottle contained a cleaning solution.”

    Rule 8VAC20-780-280-G.

  • 8VAC20-780-290-A-3

    “Repeat Violation In areas used by preschool age or younger children, electrical outlets shall have protective covers. There were 4 uncovered outlets in the large group area outside the infant and toddler classrooms.”

    Rule 8VAC20-780-290-A-3.

  • 8VAC20-780-330-B

    The inspectors’ words, 103 words

    “Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99 The poured-in-place resilient surfacing on the preschool playground near the slide is cracked and raised where a tree root has grown underneath. The poured in place near the slide and the steps is cracked and a layer of the resilient surfacing has peeled off. On the preschool two’s playground the poured in place at the exit of the slide chute is hard, cracked and has holes where a repair had been made.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-350-B-3

    “The required ratio for two year old children is one staff per eight children. At 9:02am Staff #6 was observed supervising nine two year old children for approximately 4 minutes. Staff #5 had left the room leaving Staff #6 out of ratio.”

    Rule 8VAC20-780-350-B-3.

  • 8VAC20-780-40-M

    “The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The list in the preschool room was not dated.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-550-F

    “Lockdown procedures shall be practiced at least annually. There was no documentation of a lockdown drill conducted in 2023.”

    Rule 8VAC20-780-550-F.

  • 8VAC20-780-550-H

    “Repeat Violation The center shall maintain a record of the dates of the practice drills for one year. The center did not maintain the record of drills conducted in 2023.”

    Rule 8VAC20-780-550-H.

  • 8VAC20-780-560-G

    “Repeat Violation When food is brought from home the food container shall be clearly labeled in a way that identifies the owner. In the two year old classroom there were 2 sippy cups with no name or date.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1 and Child #5 was missing the following required components: Work phone number for father.”

    Rule 8VAC20-780-60-A.

Aug 1, 2024: complaint inspection1 deficiency
  • 8VAC20-780-550-P

    The inspectors’ words, 105 words

    “Based on observation and interviews, it was determined the facility did not ensure that the center maintain a written record of children’s serious and minor injuries in which entries are made on the day of occurrence and contain all the required information. Evidence: 1.The injury record for child #1 did not contain the time the parent was notified. 2.The injury record for child #2 did not contain documentation of the date, time, and method that the parent was notified. 3.There was no written record for a bite injury that occurred on 7/23/24. 4. The Director confirmed the required injury documentation was not in the records.”

    Rule 8VAC20-780-550-P. From a complaint.

Apr 25, 2024: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval. Current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1.The record for staff #3, date of hire 1/25/2024 did not contain documentation of CPR certification. 2. The director confirmed the certification had not been received.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval have current certification in first aid appropriate to the ages of children in care. Evidence: 3.The record for staff #3, date of hire 1/25/2024 did not contain documentation of first aid certification. 4.The director confirmed the certification had not been received.”

    Rule 8VAC20-790-600-D-2.

Apr 25, 2024: inspection5 deficiencies
  • 8VAC20-780-130-E

    “Based on record review and interviews, it was determined the center did not ensure that documentation of additional immunizations was obtained once every six months for children under the age of two years. Evidence: 1.The immunization record for child # 5, who was 12 months old, was dated 6/28/23. An updated record was record after 12/28/2023. 2. The Director confirmed the update was not in the record.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-270-A

    “Repeat Violation Based on observation and interviews, it was determined that the facility did not ensure all areas and equipment of the center shall be maintained in a safe and operable condition. 1.There was rust on the stairs of the play equipment on the preschool playground. 2.There was a hole, approximately 3? wide in the wall of the two-year-old classroom. 3.The Director confirmed there was rust on the stairs and a hole in the wall.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-290-A-3

    “Based on observation and interviews, it was determined that the facility did not ensure that electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. Evidence: 1.One electrical outlet cover was missing in the infant classroom. 2.Three electrical outlets were missing in the two-year-old classroom. 3.One electrical outlet cover was missing in the three-year-old classroom. 4.The Director confirmed the covers were missing.”

    Rule 8VAC20-780-290-A-3.

  • 8VAC20-780-550-D

    “Based on record reviews and interviews, it was determined that the center did not ensure that a monthly practice evacuation drill was implemented. Evidence: 1.There was no documentation of practice evacuation drills for December 2023 and January 2024. 2.The Director confirmed the drills were not documented.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-560-G

    “Based on observation and interviews, it was determined the facility did not ensure that when food is brought from home it is clearly dated and label in a way that identifies the owner. 1.In the infant room there were 3 bottles that were not dated or labeled to identify the owner.”

    Rule 8VAC20-780-560-G.

Dec 11, 2023: complaint inspection1 deficiency
  • 8VAC20-780-410-1

    The inspectors’ words, 278 words

    “Based on observation, record review, staff documentation review, and interviews, it was determined that the center failed to ensure that the following actions are forbidden: roughly handling and restricting movement of a child as punishment. Evidence: 1. Child #1?s parent observed during pick up on October 24, 2023, that Child #1 had a busted lip that was slightly bleeding. Child #1 reported to his parent that Staff #1 hit their head on the wall in the bathroom because they would not take a nap.? 2. Per the documentation provided by Staff #2, Program Director, as well as Staff #2?s interview, in observing the video footage in the classroom, Staff #1 was observed rough handling the child on two occasions before forcefully pulling him from his cot and taking him into the bathroom because the child would not take a nap. After taking the child out of the bathroom, Staff #1 was observed placing both of their legs across Child #1 while on the cot and continued to check under the blanket they placed over Child #1?s head to see if the child was sleeping. 3. Staff #4 confirmed hearing loud screams from the bathroom on October 24, 2023, during naptime at the center. Staff #4 notice that when Child #1 was picked up by a parent, they had had a ?busted lip.? 4. Staff #2 and Staff #3 confirmed that the actions by Staff #1 are against the policies of Children’s Harbor and failed to keep the child safe. Staff #1 violated the agency’s policy of discipline. 5. As a result of the actions in the classroom with Child #1, Staff #1 was terminated on October 25, 2023.”

    Rule 8VAC20-780-410-1. From a complaint.

Jul 25, 2023: inspection2 deficiencies
  • 8VAC20-780-160-C

    “Based on record review and interview, it was determined that the center did not ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening. Evidence: 1. Staff #2 (date of hire May 2021) has an expired tuberculosis test dated May 14, 2021. 2. Staff #1, confirmed that Staff #2?s tuberculosis test is expired.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-270-A

    The inspectors’ words, 176 words

    “Based on observation and interview, it was determined that the center did not ensure that the areas and equipment of the center, inside and outside, shall be maintained in a safe condition. Evidence: 1. In the 4 year old classroom there is a cracked and broken toy bin, in reach of the children in care, that poses as a pinching hazard. 2. In the 4 year old classroom there is a wooden play closet for the children that has a broken hinge and an exposed screw that poses as an injury hazard to children in care. 3. In the shared 2 year old and 4 year old bathroom, there is a box of disposable gloves on the floor in reach of children in care. The gloves pose as chocking hazards to the children. 4. Staff #1 confirmed that the toy bin and broken play closet, in reach of children in care, are broken. Staff #1 confirmed and acknowledged the box of disposable gloves were on the floor of the bathroom and pose as a choking hazard.”

    Rule 8VAC20-780-270-A.

Apr 25, 2023: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Based on observation and interview, it was determined that the center did not ensure that the areas and equipment of the center, inside and outside, shall be maintained in a safe condition. Evidence: 1. In the 2 year old classroom there was a cracked and broken toy bin, in reach of the children in care, that poses as a pinching hazard. 2. Staff #1 confirmed that the toy bin, in reach of children in care, was cracked and broken.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-560-G

    The inspectors’ words, 109 words

    “Based on observation and interview, it was determined that the center did not ensure that food container shall be clearly dated and labeled in a way that identifies the owner. Evidence: 1. The 2 year old classroom had no labels or dates on the children’s sippy cups that clearly identifies the owner. There were 7 children present and 7 sippy cups. 2. Staff #1 confirmed that all 7 sippy cups in the 2 year old classroom did not have dates or labels that identifies the owner. The center responded with the following: The center will ensure that all sippy cups are labeled and dated clearly which identifies the owner.”

    Rule 8VAC20-780-560-G.

Sep 8, 2022: inspection2 deficiencies
  • 8VAC20-780-270-A

    The inspectors’ words, 124 words

    “Based on observation and interview it was determined that the center did not ensure that areas and equipment of the center be maintained safe condition. Evidence: 1. In entrance of the infant room has loose baseboard lining along the foot of the wall which is a tripping and injury hazard for children in care. 2. In the waddler classroom, there is a plastic toy bin that is broken which poses as a pinching hazard to children. 3. There is peeling paint in the 3 year old classroom in which chipped paint is on the floor near the children’s cots and designated sleeping area. 4. Staff #1 confirmed the physical plant issues of the center needs repair. Staff #1 confirmed the plastic bin was broken.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based on observation and interview, it was determined that the center did not ensure that hazardous substances such as cleaning materials be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the waddler classroom, there were two disinfectant cleaners with the warning label, ?Harmful to Humans? in a cubby that are in reach of children in care. 2. Staff #1 confirmed there were two disinfectant cleaners unlocked in reach of children.”

    Rule 8VAC20-780-280-B.

Mar 22, 2022: inspection6 deficiencies
  • 8VAC20-780-270-A

    The inspectors’ words, 119 words

    “Based on observation the center did not ensure all areas and equipment of the center were maintained in a safe condition. Evidence: 1. In the infant room, there were two unsecured wooden cubby shelves in the play space where babies were observed crawling and pulling up on a play bar, posing a tipping hazard. In the pre-k room there was an unsecured wooden dress-up station in the middle of the room, posing a tipping hazard. 2. The baseboard in the hall before entering the infant room was separated from the wall. 3. In the waddler room there was peeling paint in the windowsill, in reach of children. 4. The bathroom outside the waddler room had cracks in the flooring.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-G

    “Based on observation the center did not ensure substitute containers indicated its contents. Evidence: In the pre-k room there was a spray bottle in the windowsill that contained a liquid inside. The bottle was not labeled in any way that indicated its contents.”

    Rule 8VAC20-780-280-G.

  • 8VAC20-780-330-B

    “Based on observation the center did not ensure where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99. Evidence: The poured-in-place resilient surfacing, underneath the play structure outside of the waddler room, had cracks and holes in it.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-370-5

    “Based on observation and interview, the center did not ensure infants, who cannot turn themselves over and are awake, were placed on their stomachs a total of 30 minutes each day Evidence: Infant staff reported they provide tummy time to infants for as much as they feel they can tolerate.”

    Rule 8VAC20-780-370-5.

  • 8VAC20-780-370-5

    “Based on observation and interview, the center did not ensure infants, who cannot turn themselves over and are awake, were placed on their stomachs a total of 30 minutes each day Evidence: Infant staff reported they provide tummy time to infants for as much as they feel they can tolerate.”

    Rule 8VAC20-780-370-5.

  • 8VAC20-780-570-C

    “Based on a record review and interview the center did not ensure there was a record of each child on formula and the required components. Evidence: Infant staff reported they do not have a written record of children on formula, instead they verbally communicate with each other.”

    Rule 8VAC20-780-570-C.

All 23 visits on record
Visits on record
DateVisitWhat the record says
Sep 3, 2026Subsidy health and safety inspection6 violations cited
Mar 18, 2026Inspection3 violations cited
Jan 21, 2026Complaint inspectionNo violations cited
Jan 21, 2026Subsidy health and safety inspection5 violations cited
Jul 31, 2025Subsidy health and safety inspectionNo violations cited
Jul 31, 2025Inspection4 violations cited
May 6, 2025Inspection5 violations cited
May 6, 2025Subsidy health and safety inspectionNo violations cited
Nov 18, 2024Subsidy health and safety inspection3 violations cited
Nov 18, 2024Inspection12 violations cited
Aug 1, 2024Complaint inspection1 violation cited
Apr 25, 2024Inspection5 violations cited
Apr 25, 2024Subsidy health and safety inspection2 violations cited
Dec 11, 2023Complaint inspection1 violation cited
Jul 25, 2023Subsidy health and safety inspectionNo violations cited
Jul 25, 2023Inspection2 violations cited
Apr 25, 2023Subsidy health and safety inspectionNo violations cited
Apr 25, 2023Inspection2 violations cited
Sep 8, 2022Subsidy health and safety inspectionNo violations cited
Sep 8, 2022Inspection2 violations cited
Jun 13, 2022Complaint inspectionNo violations cited
Mar 22, 2022Subsidy health and safety inspectionNo violations cited
Mar 22, 2022Inspection6 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 31, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 10 years 11 months.
  • Capacity: 238 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jan 5, 2024ComplaintAllegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 47.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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