Hearth Record

YMCA School-Age Child Care @ Suburban Park Elementary

A child day center in Norfolk, Virginia 23505

310 Thole Street, Norfolk, Virginia 23505. (757) 353-0480.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Oct 1, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 2, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Apr 27, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. The heat vent cover within reach of the children in the boys bathroom is rusted and is not securely attached to the wall creating pinch points.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-320-B

    “Each restroom area provided for children shall be equipped with soap and paper towels. The children’s bathrooms were not equipped with soap and paper towels.”

    Rule 8VAC20-780-320-B.

Apr 4, 2025: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “All staff shall have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care within 90 days. Staff 1 does not have current CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff shall have current certification in first aid appropriate to the ages of children in care. Staff 1 does not have current first aid certification.”

    Rule 8VAC20-790-600-D-2.

Apr 4, 2025: inspection3 deficiencies
  • 8VAC20-780-260-A

    “Repeat violation The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The center did not have documentation of an annual fire inspection.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-270-A

    “Repeat violation Areas and equipment of the center, inside and outside, shall be maintained in a clean and safe condition. The insulation wrapped around the water and other pipes within reach of the children in the girls bathroom is crumbling and has been pulled away exposing the pipes.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-70

    “Repeat violation The facility shall keep records for each staff person that contain all required documentation. The record for staff 5 did not contain documentation of site orientation training nor the name, address and telephone number of a person to be contacted in an emergency.”

    Rule 8VAC20-780-70.

Sep 24, 2024: inspection5 deficiencies
  • The center shall provide to the licensing representative an annual fire inspection report from the fire official.

    “There was no fire inspection report within the past year.”

    Rule 8VAC20-780-260-A.

  • Areas and equipment shall be maintained in a clean and safe condition.

    “The insulation wrapping the copper pipes on the wall near the handwashing sinks in both the boys and girls bathrooms is disintegrating and peeling away from the pipes.”

    Rule 8VAC20-780-270-A.

  • During the stated hours of operation, there shall always be on the premises when one or more children are present one staff member and an immediately available staff member with direct means of communication between the two of them.

    “From 7:05 AM until 7:11 AM, staff 3 was on duty alone with 5 children before staff 5 arrived at the facility.”

    Rule 8VAC20-780-340-C.

  • Repeat violation The center shall maintain and keep a record for each child enrolled that contains the name, address and phone number of each parent and appropriate legal paperwork when the custodial parent requests the center not to release the child to the other parent and the name, address and phone number of two persons to be contacted in an emergency if a parent cannot be reached.

    “The record provided for child 1 did not include the names, addresses and phone numbers for two emergency contact persons other than the parents. The record provided for child 3 did not contain the name, address and pheon number of the father. There was no legal paperwork for the parent who was not authorized by the custodial parent to pick up child 5.”

    Rule 8VAC20-780-60-A.

  • The staff records kept for each person shall include the verification of age, job title and date of employment.

    “The record provided for staff 4 did not include the job title and date of employment. The records provided for staff 3 and 5 did not include verification of age.”

    Rule 8VAC20-780-70.

Jun 5, 2024: inspection3 deficiencies
  • 8VAC20-780-130-A

    “Based upon review of children’s records, the facility has not ensured that they obtain documentation that each child has received the immunizations required by the State Board of Health before the child begins attending. Evidence: The immunization record in the record provided for child 3 did not have a child’s name, nor was it signed by a physician or the physician’s designee.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Based upon review of children’s records, the facility has not ensured that each child has a physical examination by or under the directions of a physician, Evidence: The record provided for child 3, who has been in attendance over 30 days, did not include the results of a physical examination.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 100 words

    “Based upon review of children’s records, the facility has not ensured that the record for each enrolled child contain the required information. Evidence: 1. The record provided for child 1 did not have any information regarding a father or custody. 2. The record provided for child 2 did not have any information regarding an employer. The same record also did not include the address for one parent and no addresses for the two persons to be contacted in an emergency. 3. The record provided for child 4 did not have any information (names, addresses, telephone numbers, employers) regarding the parents.”

    Rule 8VAC20-780-60-A.

Mar 27, 2024: inspection2 deficiencies
  • 8VAC20-780-130-A

    “Based upon review of children’s records, the facility has not ensured that they have received the required immunizations before the child can attend. Evidence: The record provided for child 2 did not include documentation that child 2 has received the required immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 105 words

    “Repeat violation Based upon observation, review of records and staff interview, the facility has not ensured that a record for each child enrolled is maintained and that each record included all required information. Evidence: 1. There were 22 children in care with 3 staff during the inspection. Staff 1 stated that three of the children were not enrolled in the YMCA program, however these three children were intermingled with the children in the licensed program and were being supervised by the staff. There were no records available for these three children. 2. The record provided for child 4 did not include information regarding the father/custody.”

    Rule 8VAC20-780-60-A.

Oct 6, 2022: inspection1 deficiency
  • Based on record review and interview, the center failed to ensure that children’s records contain all of the required elements.

    “Evidence: 1. Three children’s records reviewed lacked documentation of the first day of attendance. 2. Administrative staff confirmed that enrollment dates were not documented on either the paper copy or electronic copy of children’s records.”

    Rule 8VAC20-780-60-A.

May 26, 2022: inspection9 deficiencies
  • Based on observation, the center failed to ensure that hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

    The inspectors’ words, 99 words

    “Evidence: 1. The cabinet containing disinfecting chemicals was left open by staff at approximately 4:25 pm. a. Child 1, age 5 years, was observed standing in front of this cabinet and reviewing the contents of the cabinet during this time. 2. A container of hand sanitizer, with multiple warning’s indicating the contents as hazardous, was observed sitting on one of the tables in the cafeteria when the inspector arrived. a. This bottle of hand sanitizer was later moved to another table. Both of these tables are located in the area of cafeteria utilized by children in the licensed program.”

    Rule 8VAC20-780-280-B.

  • Based on observation, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance.

    The inspectors’ words, 124 words

    “Evidence: 1. During outdoor play the inspector observed the following at approximately 5:30 pm: a. Two children sliding down the slide at the same time; b. One child sliding down the slide on his stomach while 2 additional children came down with him while holding his legs; c. Two children holding the legs of a third child while pushing and pulling him up and down the slide as they all came down on their sides. 2. Children was observed playing with balls while standing on the top platform of the outdoor play structure and walking up the banana slide multiple times during outdoor play. 3. At no time did staff intervene to redirect children to a safer way to utilize the outdoor play structure.”

    Rule 8VAC20-780-340-A.

  • Based on review of the parent board, the center failed to ensure that the license shall be posted in a place conspicuous to the public (? 22.1-289.011 of the Code of Virginia).

    “Evidence: 1. The current license was not posted on the parent board or anywhere in the facility. 2. Staff 1 confirmed that that current license was not posted.”

    Rule 8VAC20-780-40-D.

  • Based on observation and equipment review, the center failed to ensure that equipment available shall be age and stage appropriate for the children.

    “Evidence: 1. The outdoor play structure contained a label stating: “This play equipment is designed for children 5 - 12 years old.” a. Child 2, age four years, was observed playing on this structure from approximately 5:10 pm - 5:45 pm. b. Child 2 was observed losing his balance while climbing up the ladder at approximately 5:15 pm.”

    Rule 8VAC20-780-430-B.

  • Based on observation, the center failed to ensure that children’s hands will be washed with soap and running water or disposable wipes before eating snacks.

    “Evidence: 1. Three children’s hands were not washed with soap and water or a disposable wipe before being given a glass of milk at approximately 5:49 pm. a. Milk was offered to the children immediately after coming inside from outdoor play.”

    Rule 8VAC20-780-500-A.

  • Based on record review, the center failed to ensure that the center shall maintain a written record of children’s serious and minor injuries which contain all of the required elements.

    “Evidence: 1. A review of seven (7) injury reports for April 2022 found the following required information lacking: a. Three reports lacked a parent signature or second staff signature; b. Two reports lacked documentation of the method of parent notification; c. One report lacked documentation of any future action to prevent recurrence of the injury.”

    Rule 8VAC20-780-550-P.

  • Based on interview, the center failed to maintain and keep at the center a separate record for each child enrolled.

    “Evidence: 1. Staff 1 stated he did not have a copy of the children’s records. 2. Staff 1 stated that children’s records were maintained electronically and he had not been provided access to these records.”

    Rule 8VAC20-780-60-A.

  • Based on record review and interview, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: 1. The written attendance record did not list the time of arrival for children in care. 2. Staff 1 verified that arrival times had not been listed for children in care.”

    Rule 8VAC20-780-80-A.

  • Based on review of the parent board, the center failed to ensure the findings of the most recent inspection of the facility were posted on the premises.

    “Evidence: 1. The findings from the most recent inspection on 03/15/2022 were not posted on the parent board. 2. Staff 1 confirmed that the inspection reports from the 03/15/2022 inspection were not posted on site.”

    Rule 8VAC20-820-120-E-2.

Mar 15, 2022: subsidy health and safety inspection2 deficiencies
  • Based on record review and interview, the center failed to ensure that staff have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care.

    “Evidence: 1. Staff 1, hire date 10/15/2021, lacks certification in CPR. a. Administrative staff confirmed that staff 1 did not have CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • Based on record review and interview, the center failed to ensure that staff have current certification in first aid appropriate to the ages of children in care.

    “Evidence: 1. Staff 1, hire date 10/15/2021, lacks certification in First Aid. a. Administrative staff confirmed that staff 1 did not have First Aid certification.”

    Rule 8VAC20-790-600-D-2.

Mar 15, 2022: inspection10 deficiencies
  • Based on record review and interview, the center failed to obtain a central registry finding within 30 days of employment for staff.

    “Evidence: 1. Staff 1, hire date 10/15/2021, lacks the results of a central registry check. 2. Staff 2, hire date 10/12/2021, lacks the results of a central registry check. 3. Administrative staff confirmed that a central registry check had not been obtained for staff 1 and staff 2.”

    Rule 8VAC20-770-60-C-2.

  • Based on record review and interview, the center failed to ensure that each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children.

    “Evidence: 1. Staff 1, hire date 10/15/2021, lacks documentation of a TB screening. 2. Administrative staff confirmed that a TB screening was not on file for staff 1.”

    Rule 8VAC20-780-160-A.

  • Based on record review and interview, the center failed to ensure that staff complete the Virginia Department of Education-sponsored orientation course shall be completed within 90 calendar days of employment.

    “Evidence: 1. Staff 1, hire date 10/15/2021, has not completed the ten-hour Virginia Preservice Orientation training within 90 days of hire. a. Administrative staff confirmed that staff 1 had not completed this training.”

    Rule 8VAC20-780-240-A.

  • Based on review, the center failed to ensure that the license shall be posted in a place conspicuous to the public.

    “Evidence: 1. The facility failed to post the current license issued by the Virginia Department of Social Services with effective dates of 04/08/2020 - 04/07/2022. a. The facility had posted the license that expired on 04/07/2020.”

    Rule 8VAC20-780-40-D.

  • Based on observation the center failed to ensure that the required first aid kit shall include all required elements.

    “Evidence: The first aid kit lacked band-aids.”

    Rule 8VAC20-780-540-C.

  • Based on review, the center failed to ensure that there was one working, battery-operated radio in each building used by children.

    “Evidence: The battery operated radio was not working as the batteries had expired.”

    Rule 8VAC20-780-540-E.

  • Based on record review and staff interviews, the center failed to ensure that the written record of children’s serious injuries shall be written on the day of occurrence and contain all required elements.

    “Evidence: 1. Child 1 obtained a serious injury on 02/14/2022 however, the injury report was not written until 02/16/2022. 2. The injury report for this injury lacked the following required information: a. A parent signature or second staff signature; b. The injury report indicated the injury occurred on 02/16/2022 however, the injury occurred on 02/14/2022 according to all staff interviewed; c. The injury report indicated the parent was notified by telephone call on 02/16/2022 however, staff interviews indicate the parent was notified in-person on 02/14/2022.”

    Rule 8VAC20-780-550-P.

  • Based on record review, the center failed to ensure that children’s records contain all of the required elements.

    “Evidence: 1. The enrollment record for child 2 lacked the following required information: a. The work phone number for one parent’s place of employment; b. The first date of attendance. 2. The enrollment record for child 1 lacked the following required information: a. The name, address and phone number of a second emergency contact; b. The first date of attendance.”

    Rule 8VAC20-780-60-A.

  • Based on record review, the center failed to ensure that for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: 1. The attendance sheet lacked the time and departure of children in care. 2. The parent sign-in sheet, which serves as an additional attendance record, did not contain the correct days and month. a. The parent sign-in sheet in use was incorrectly marked for April 2022 rather than the correct month of March 2022. b. Parent’s of children in care had been signing in since March 1, 2022 on a sign-in sheet for April 2022.”

    Rule 8VAC20-780-80-A.

  • Based on review, the center failed to post the findings of the most recent inspection of the facility.

    “Evidence: 1. The findings from the most recent inspection, conducted 03/04/2020, were not posted.”

    Rule 8VAC20-820-120-E-2.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Oct 1, 2026Subsidy health and safety inspectionNo violations cited
Apr 27, 2026Subsidy health and safety inspection2 violations cited
Nov 21, 2025InspectionNo violations cited
Nov 21, 2025Subsidy health and safety inspectionNo violations cited
Apr 4, 2025Inspection3 violations cited
Apr 4, 2025Subsidy health and safety inspection2 violations cited
Sep 24, 2024Inspection5 violations cited
Sep 24, 2024Subsidy health and safety inspectionNo violations cited
Jun 5, 2024Subsidy health and safety inspectionNo violations cited
Jun 5, 2024Inspection3 violations cited
Mar 27, 2024Inspection2 violations cited
Mar 27, 2024Subsidy health and safety inspectionNo violations cited
Oct 6, 2022Subsidy health and safety inspectionNo violations cited
Oct 6, 2022Inspection1 violation cited
May 26, 2022Inspection9 violations cited
Mar 15, 2022Inspection10 violations cited
Mar 15, 2022Subsidy health and safety inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Oct 7, 2026.
  • Program Located in a Public School.
  • A current subsidy provider.
  • Ages: 4 years - 12 years 11 months.
  • Capacity: 50 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 143 in the City of Norfolk, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
YMCA School-Age Child Care @ Suburban Park Elementary This child care provider17
Talbot Park Baptist ChurchNot given
Loch Meadow Kindergarten, Inc.4
Mount Pleasant Baptist Church11
Episcopal Church of the Ascension2
Norfolk Christian Schools - Norfolk Campus8
KCE Champions LLC @ Camp Allen Elementary34
Ebony Tetteh11
Tabernacle Church of Norfolk12
Mary Green4
Nurturing Minds of Value Academy22
KCE Champions LLC @ Sewells Point Elementary12

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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