Hearth Record

The YMCA of South Hampton Roads- Ghent Elementary

A child day center in Norfolk, Virginia 23517

200 Shirley Avenue, Norfolk, Virginia 23517. (757) 403-7726.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 21 deficiencies in 4 months of the last 36. Last cited Apr 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 inspections on record, the latest on May 21, 2026.

21 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

21 deficiencies in 4 months of the last 36. Last cited Apr 2025. The last 3 years, to Nov 2, 2026.

21 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Apr 8, 2025: inspection3 deficiencies
  • 22.1-289.018-A

    “Licensees shall at all times afford the Superintendent reasonable opportunity to inspect all of their records. One out of five records requested was not made available for inspection.”

    Rule 22.1-289.018-A.

  • 8VAC20-780-160-A

    “Each staff member shall submit documentation of a negative tuberculosis screening including documentation of the screening is submitted at the time of employment and prior to coming into contact with children. One out of four staff records reviewed did not include documentation that a tuberculosis screening was completed as required.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-70

    “Staff records shall be kept and include documentation that two or more references as to character and reputation as well as competency were checked before employment. Two out of four records reviewed did not have documentation of references.”

    Rule 8VAC20-780-70.

Feb 25, 2025: inspection1 deficiency
  • 8VAC20-780-560-J

    “Tables shall be sanitized before and after each use for feeding. Tables were not sanitized prior to children eating snack. Tables were sprayed and immediately wiped dry.”

    Rule 8VAC20-780-560-J.

Aug 26, 2024: subsidy health and safety inspection4 deficiencies
  • 8VAC20-790-600-B

    “Based on record review the vendor failed to ensure that all staff who work directly with children have completed the required Virginia Preservice Training within required time frames. Evidence: 1 - The record for Staff #2 does not contain any documentation that Preservice Training was completed. a. There is no documented date of hire. However, the fingerprint on file for Staff #2 is dated May 30, 2023.”

    Rule 8VAC20-790-600-B.

  • 8VAC20-790-600-D-1

    “Based on record review the vendor failed to ensure that all staff have obtained current cardiopulmonary resuscitation (CPR).certification within required time frames. Evidence: 1 - The records for Staff #1 and #2 have either expired or no documentation CPR certification. a. Staff #1 and #2 were observed providing direct to enrolled children, during the inspection. b. The most recent documentation of CPR certification for Staff #1 had an expiration date of August 2023.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Based on record review the vendor failed to ensure that all staff have obtained current certification in first aid. within required time frames. Evidence: 1 - The records for Staff #1 and #2 have either expired or no documentation first aid certification. a. Staff #1 and #2 were observed providing direct to enrolled children, during the inspection. b. The most recent documentation of first aid certification for Staff #1 had an expiration date of August 2023.”

    Rule 8VAC20-790-600-D-2.

  • 8VAC20-790-600-F

    “Based on record review the vendor failed to ensure that staff complete required training. Evidence: 1 - The record for Staff #1 does not include documentation that the required three hour annual update was completed annually. a. The most recent documented update was dated May 2019.”

    Rule 8VAC20-790-600-F.

Aug 26, 2024: inspection11 deficiencies
  • 22.1-289.035-A

    “Based on record review the center failed to ensure that background checks are updated within required time frames. Evidence: 1 - The record for Staff #1 contains a fingerprint background check dated July 2, 2018. Therefore, the fingerprint is past due for update. 2 - The record for Staff #1 contains a Virginia central registry background check dated July 28, 2017. Therefore, the background check is past due for update.”

    Rule 22.1-289.035-A.

  • 22.1-289.035-B-1

    The inspectors’ words, 97 words

    “Based on record review the center failed to ensure that staff provide a sworn statement or affirmation prior to employment. Evidence: 1 - The sworn statement or affirmation on file for Staff #3 is dated August 19, 2024. However, the documented date of hire is August 13, 2024. Therefore the sworn statement or affirmation was not obtained prior to employment. 2 - There is not documentation of sworn statement or affirmation on file for Staff #2. While there is not a documented date of hire the fingerprint on file for Staff #2 is dated May 30, 2023.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.035-B-3

    “Based on record review the center failed to obtain required background checks within required time frames. Evidence; 1 - The record for Staff #2 does not contain any documentation of Virginia central registry background check. There is no documented date of hire on file. However, the fingerprint results were dated May 30, 2023.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-780-130-A

    “Based on record review and interview the center failed to ensure that immunizations are obtained with the required time frame. Evidence: 1 - The record for Child #1 did not contain any documentation of immunization documentation. 2 - Staff #1 confirmed that the immunization documentation was not available at the center.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Based on record review the center failed to obtain a physical examination for each child. Evidence: T1 - he record for Child #1 did not have any documentation that a physical examination was obtained before the child’s first day of attendance or within 30 days after the first date of attendance. 2 - Staff #1 confirmed that the physical examination for Child #1 was not available for review during the inspection.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-160-A

    The inspectors’ words, 128 words

    “Based on record review the center failed to ensure that tuberculosis (TB) screenings are obtained within required time frames. Evidence: 1 - The record for Staff #4 did not contain any documentation of TB screening with documented date of hire of December 15, 2023. 2 - The record for Staff #3 contains TB screening dated January 17, 2024. However, the documented date of hire is August 13, 2024. Therefore the documented TB screening was obtained within the required 30 days of employment. 3 - The record for Staff #2 contains a TB screening dated May 6, 2024. While there is not a documented date of hire, the fingerprint on file is dated May 30, 2023. Therefore, the screening was not obtained within the required 30 days of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-160-C

    “Based on record review the center failed to ensure that tuberculosis (TB) screening is obtained at least every two years. Evidence: The record for Staff #1 contains a TB screening dated June 18, 2019. The screening is past due for update.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-40-H

    “Based documentation review the center failed to provide documentation of liability insurance. Evidence: The documentation of liability insurance available during the inspection expired on January 1, 2024.”

    Rule 8VAC20-780-40-H.

  • 8VAC20-780-550-A

    “Based on documentation review the center failed to maintain a written emergency preparedness plan. Evidence: The emergency preparedness available at the center during the inspection was for another licensed center and the Ghent Elementary center.”

    Rule 8VAC20-780-550-A.

  • 8VAC20-780-550-H

    “Based on record review the center failed to maintain a record of the dates of the emergency practice drills for one year. There was not any documentation of any emergency evacuation drills available for review during the inspection.”

    Rule 8VAC20-780-550-H.

  • 8VAC20-780-70

    “Based on record review the center failed to ensure that staff records are maintained as required. Evidence: 1 - The record for Staff #2 did not contain documentation of age verification, date of hire, or reference checks. 2 - The record for Staff #3 and #4 did not contain documentation of age verification. 3 - The record for Staff #4 contains one complete reference where two are required. The incomplete reference did not include a signature or the date.”

    Rule 8VAC20-780-70.

Dec 19, 2023: inspection2 deficiencies
  • 22.1-289.035-B-4

    “Based on record review and interview the center failed to ensure that all required background checks are obtained within required time frames. Evidence: 1 - The record for Staff #3 contains documentation that out of state background checks were not requested until December 28 and 29, 2023. a. However, the documented date of hire for Staff #3 is November 9,2023. 2 - Staff #1 provided information that confirms the outstate background checks were not requested within required time frames.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    “Based on record review and interview the center failed to ensure that each staff member submit a negative tuberculosis screening prior to coming in contact with children. Evidence: 1 - The record for Staff #2 contains a tuberculosis screening dated October 30, 2023. a. However, the documented date of hire is October 24, 2023. b. Therefore, the required screening was obtained six days after Staff #2 came in contact with children. 2 - Staff #1 confirmed that Staff #2 had contact with children prior to obtaining the with children.”

    Rule 8VAC20-780-160-A.

Apr 25, 2023: inspection6 deficiencies
  • 8VAC20-780-200-A

    The inspectors’ words, 170 words

    “Based on observation and interview the center failed to ensure that the center has a qualified program director or a qualified back-up program director who meets one of the director qualifications who is regularly on site at least 50% of the center’s hours of operation. Evidence: 1 ? There none of the four staff working on site met program director, or backup program director, qualifications during the inspection. a. Staff #1 and #2 stated that they did not meet program director requirements as they had not completed the required training. b. Neither Staff #1 or #2 are 21 years old and therefore cannot meet program director qualifications. b. Staff #3 and #4 stated that their job title at the center was teacher assistant. 3 ? Staff #1 stated that the program director qualified person assigned to their facility is on site two days per week for two to three hours at a time. This program operates five days a week for five hours per day when school is in session.”

    Rule 8VAC20-780-200-A.

  • 8VAC20-780-245-J-3

    The inspectors’ words, 137 words

    “Based on observation and interview the center failed to ensure that any child for whom emergency medications have been prescribed will always be in the care of a staff member who meets the requirements to safely perform medication administration. Evidence: 1 ? None of the four staff present, providing direct care to children, during the inspection, have medication administration training. 2 ? Staff #1 and Staff #2 stated that no one at the center on this day had completed medication administration training. a. Documentation in the record of Child #1 stated that the child required prescribed emergency medication for a food allergy. b. Child # 1 was in care during the inspection. c. Staff #1 and #2 stated that Child #2, who was not in care today, carried an Epi-Pen in her backpack for a food allergy.”

    Rule 8VAC20-780-245-J-3.

  • 8VAC20-780-40-M

    “Based on observation and interview the center failed to ensure that a current written list of all children’s allergies, sensitivities, and dietary restrictions is maintained as required. Evidence: The list of children with allergies, sensitivities, and dietary restrictions does not contain a date.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-540-E

    “Based on observation and interview the center failed to ensure that nonmedical emergency supplies are available. Evidence: 1 ? There was not a battery-operated radio available for review. 2 ? Staff #1 confirmed that there was no battery-operated radio available. 3 ? Staff #1 and #2 stated that they have never had a battery-operated radio.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-60-A-8

    The inspectors’ words, 143 words

    “Based on observation and interview the center failed to ensure that a written care plan for each child with a diagnosed food allergy, including instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction was kept at the center. Evidence: 1 - There is no written care plan, at the center, indicating steps to be taken in the event of suspected or confirmed allergic reaction for Child #1 or Child #2. a. Child #1?s and Child #2?s names appear on the list that documents children in care who have food allergies and sensitivities. b. The parent of Child #1 confirmed that he has food allergies. c. Staff #1 and #2 stated that Child #2 carries an Epi Pen in her backpack for food allergies.”

    Rule 8VAC20-780-60-A-8.

  • 8VAC20-780-70

    “Based on observation and interview the center failed to ensure that all required staff information is available at the center. Evidence: There was no emergency contact onsite for staff #3 who was present and providing care to children during the inspection.”

    Rule 8VAC20-780-70.

Oct 24, 2022: inspection6 deficiencies
  • 8VAC20-780-130-A

    The inspectors’ words, 119 words

    “Based on record review and interview the center failed to ensure that immunizations are obtained before the child can attend the center. Evidence: 1 - There was not any documentation of immunizations available for review at the center during the inspection. a. Child #1 has a first date of attendance as September 6, 2022. b. Child #2 has a first date of attendance as September 6, 2022. c. Child #3 has a first date of attendance as September 6, 2022. d. Child #4 has a first date of attendance as September 6, 2022. 2 - Staff #1 and #2 stated that they did not have access to immunization records and did not know if the immunizations had been obtained.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    The inspectors’ words, 138 words

    “Based on record review and interview the center failed to ensure that each child has a physical examination on file before the child’s attendance or within 30 days after the first day of attendance. Evidence: 1 - There was not any documentation of physical examination reports available for review at the center during the inspection. a. Child #1 has a first date of attendance as September 6, 2022. b. Child #2 has a first date of attendance as September 6, 2022. c. Child #3 has a first date of attendance as September 6, 2022. d. Child #4 has a first date of attendance as September 6, 2022. 2 - Staff #1 and #2 stated that they did not have access to physical examination records and did not know if the reports had been obtained within required time frames.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-350-B-5

    “Based on interview the center failed to ensure school age eligible children up to 9 years old the ratio of 1 staff to 18 children is followed. Evidence: 1 - Staff #2 stated that from approximately 2:45pm through 3:40pm there were 44 children present with two staff ages five to 12 years old. 2 - Staff #1 and #2 confirmed that three staff were needed from approximately 2:45pm - 3:40pm.”

    Rule 8VAC20-780-350-B-5.

  • 8VAC20-780-40-M

    “During the inspection Staff #2 stated that there was not allergy action plans available for children with documented allergies when they are in care.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-540-E

    “Based on observation and interview the center failed to ensure that the required nonmedical emergency supplies are available. Evidence: 1 - There was not a battery operated radio or flashlight available for review during the inspection. 2 - Staff #1 and #2 confirmed that the emergency radio and flashlight were not available.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-70

    “Based on record review and interview the center failed to ensure that all required staff information is available at the center. Evidence: 1 - There was not any emergency contact onsite for Staff #1 who was present and providing direct care to children during the inspection. 2 - Staff #1, who stated she was the site program director, stated that she had not had any training regarding the Standards for Licensed Child Day Centers.”

    Rule 8VAC20-780-70.

All 14 visits on record
Visits on record
DateVisitWhat the record says
May 21, 2026Subsidy health and safety inspectionNo violations cited
Dec 10, 2025Subsidy health and safety inspectionNo violations cited
Dec 10, 2025InspectionNo violations cited
Apr 8, 2025Subsidy health and safety inspectionNo violations cited
Apr 8, 2025Inspection3 violations cited
Feb 25, 2025Subsidy health and safety inspectionNo violations cited
Feb 25, 2025Inspection1 violation cited
Aug 26, 2024Inspection11 violations cited
Aug 26, 2024Subsidy health and safety inspection4 violations cited
Dec 19, 2023Inspection2 violations cited
Dec 19, 2023Subsidy health and safety inspectionNo violations cited
Apr 25, 2023Inspection6 violations cited
Oct 24, 2022Inspection6 violations cited
May 24, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 4, 2027.
  • Program Located in a Public School.
  • A current subsidy provider.
  • Ages: 5 years - 12 years.
  • Capacity: 50 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 21.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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