Hearth Record

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Frigidaire stoves and ovens

350 reports to CPSC, the latest made Sep 24, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 350reports to CPSC
  • Sep 24, 2026the latest report was made
  • Apr 1, 2011the earliest
  • 0with the company’s comments
Brand
Frigidaire
Maker
ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
Other ways the reports write the brand (44)

“Fridgidaire”, “Frigidaire Gallery”, “Frigidare”, “Frigidiare”, “FIGIDAIRE”, “FRIDGIDAIRE”, “FRIDIGAIRE”, “FRIGIDARE”, “Fridgadaire”, “Fridgaire”, “Fridgedair”, “Fridgedaire”, “Fridgidaire Electrolux Home Products”, “Fridgidare”, “Fridgidare Gallery”, “Frididaire”, “Fridigaire”, “Fridigare”, “Frigadaire”, “Frigeradaire”, “Frigiaire”, “Frigid Air”, “Frigidaire Galary Series”, “Frigidaire Galaxy”, “Frigidaire Gallery 30” stove”, “Frigidaire Glass top range Model FEC30S6ASF”, “Frigidaire Oven”, “Frigidaire Professional Series”, “Frigidaire Professional Series Range”, “Frigidaire Range convection oven glass cooktop”, “Frigidaire Smooth Top Range”, “Frigidaire Stove”, “Frigidaire by Electrolux”, “Frigidaire galaxy”, “Frigidaire gallery”, “Frigidaire model LFEF3054TFC”, “Frigidaire oven”, “Frigidaire/ Gallery Series”, “Frigidairre”, “Frigidare Gallery”, “Frogidaire”, “frigadaire”, “frigidaire oven” and “frigidaire stove”

By month

68 reports from October 2025 to September 2026; the most in January 2026, 9. 282 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20264
August 20265
July 20264
June 20268
May 20267
April 20264
March 20266
February 20266
January 20269
December 20256
November 20255
October 20254
September 20254
August 20256
July 20255
June 20254
May 20253
April 20254
March 20255
February 20252
January 20256
December 20242
November 20246
October 20244
September 20241
August 20242
July 20244
June 20244
May 20247
April 20243
March 20244
February 20244
January 20242
December 20235
November 20231
October 20233
September 20232
August 20231
July 20238
June 20232
April 20231
March 20231
February 20232
January 20232
December 20221
November 20223
October 20223
September 20221
July 20222
June 20221
May 20222
March 20221
February 20221
January 20223
October 20211
July 20211
June 20212
May 20211
April 20212
March 20212
February 20213
January 20212
December 20202
October 20201
September 20204
August 20203
May 20203
March 20201
January 20201
December 20192
November 20191
October 20194
September 20192
July 20191
April 20191
March 20191
December 20181
September 20181
July 20181
June 20181
April 20181
February 20181
January 20181
December 20171
October 20171
September 20172
August 20172
July 20172
June 20171
April 20174
March 20171
February 20173
January 20172
December 20161
November 20162
October 20162
September 20161
May 20162
December 20153
November 20151
October 20154
August 20153
July 20151
June 20151
May 20151
April 20152
December 20143
November 20144
October 20141
August 20141
July 20141
June 20142
May 20142
March 20145
February 20141
January 20141
December 20132
November 20131
October 20131
September 20131
May 20132
April 20132
February 20131
November 20122
October 20123
September 20123
August 20121
July 20121
June 20121
May 20122
April 20122
March 20123
February 20122
January 20122
December 20111
October 20111
September 20113
August 20111
July 20112
June 20111
April 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 5 CPSC: Injury, Seen by Medical Professional
  • First aid 27 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 26 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 4 CPSC: Injury, Level of care not known
  • No one hurt 262 CPSC: Incident, No Injury
  • No incident, no one hurt 21 CPSC: No Incident, No Injury
  • Not said 5 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 21, 2014, sent to the company Jul 8, 2014, published by CPSC Jul 22, 2014

    The product, in the report: cook top

    (05/20/20140 The consumer stated that she turned the cook top off after cooking dinner. There was an HE code on the control panel. The consumer stated that she didn’t think anything of the code. She walked away. When she came back to clean the counters, she smelled a plastic burning smell. She realized that the element was still on. She turned the cook top it off at the breaker. When her husband home, he checked the element and discovered that it was doing the same thing.

    (05./21/2014) The consumer called the manufacturer. The consumer advised them of the incident. They checked for a recall. None was found. The consumer was offered a service call at a cost to the consumer.

    The consumer did not accept the offer.

    06/05/2014 -text on consent form from consumer - “I have since found out we did purchase a service contract thru Lowes. We purchased on 11/15/10 with a four year plan. I would still like the manufacturer to recall this stove to prevent any loss to others who purchased the same models. I was advised it was the circuit board. They are replacing today for me.

    Model
    FPEC3685KSA
    Serial number
    NF04523388
    Bought from
    Lowes, Pennsylvania
    Bought
    May 7, 2011, about then
    Where
    Milford, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 31, 2014, sent to the company May 15, 2014, published by CPSC May 30, 2014

    The product, in the report: Range with oven; Smooth surface, four burners and warmer plate and oven

    The consumer was cooking asparagus and a potato dish in a metal bowl. The consumer put the bowls in the oven. The oven was set at 350 degrees and was on for about 10 to 15 minutes when the consumer saw flames inside the oven and noticed smoke coming out.

    The two dishes were on fire.

    The consumer noticed that the top broiler coil in the oven was on. The consumer cut the power to the oven with the circuit breaker. The oven had a lot of smoke soot. The consumer cleaned the oven thinking that she had turned the broiler on by accident.

    The next day, the consumer was cooking an apple dish in a metal bowl when it also caught fire. The broiler had turn on by itself again. The consumer turned off the circuit breaker again.

    There was no damage to anything else and no injuries reported.

    The fire department was not called.

    The consumer called the manufacturer and they said there was no recall. Consumer asked for help with the repair bill but representative said they could not do it. The technician came and said he has had other consumers with same problem with this product before.

    Model
    FGES3065KFC
    Serial number
    NF03218213
    Bought from
    ABC Appliance, Michigan
    Bought
    Sep 11, 2010
    Where
    Gaylord, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Mar 29, 2014, sent to the company Apr 11, 2014, published by CPSC Apr 25, 2014

    The product, in the report: Electrolux Home Products Georgia Model # PLEM30S9DCA Identifying part information: Spitfire Controls SF5522-L8720-REV A Model number 316418720 ES510 ELEC 30” Mexico 120VAC 60 HZ

    I have a Frigidare professional series Convection oven, that we purchased in 2007. I thought it would be best to report this so that people are aware of this issue. I am not sure whom I should contact, but I don’t want to see anyone burn their houses down with this. I googled this model and found other people with the same problem. I am pretty handy so I reacted quickly and pulled the wall oven from the cabinet so to prevent the wooden cabinet catching on fire, I have a fear that someone whom is not savvy enough may have an issue here.

    Tuesday 12 PM 3/25/14

    I set the convection oven to 425, when it reached temp, I went to set the timer for 17 minutes- sparks shot out of the oven as soon as I hit the start button, smoke and small fire came from the control panel. After further inspection, the convection side of the control board caught on fire and burned through both sides of the clock board assembly. Photo 5.jpg

    I am not sure whom I should report this too but I thought it would be best to make someone aware of this problem to prevent future fires. If you have any questions my information is listed below.

    Frigidare professional Series Electrolux Home Products Georgia Model # PLEM30S9DCA

    Identifying part information: Spitfire Controls SF5522-L8720-REV A Model number 316418720 ES510 ELEC 30” Mexico 120VAC 60 HZ

    Model
    PLEM30S9DCA
    Serial number
    NF44427573
    Bought from
    Colders, Wisconsin
    Bought
    Dec 26, 2007
    Where
    Twin Lakes, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Mar 28, 2014, sent to the company Apr 11, 2014, published by CPSC Apr 25, 2014

    The product, in the report: Glass cook top oven / range

    I have a Frigidaire Electric oven / range. On (2) separate incidents the oven had been in use and was shut off. Unknown to the operator the oven did not shut but instead continued to operate and heat up until the oven displayed F1 in the location of the oven temperature.

    The oven was very hot and could not be shut off from the control panel. The only way the oven could be shut off was with the circuit breaker. The heat was so intense that when the oven door was opened, smoke came out and set off the smoke detectors in my home.

    It was as if the oven had gone in to the self clean mode on it’s own.

    This seems to be a significant fire hazard, especially if the operator shuts the unit off and then leaves an unattended home.

    The model is FEF379ACF The serial number is VF24714332

    Model
    FEF379ACF
    Serial number
    VF24714332
    Bought from
    Best Buy
    Bought
    Jan 1, 2002, about then
    Where
    Altoona, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Mar 20, 2014, sent to the company Apr 11, 2014, published by CPSC Apr 25, 2014

    The product, in the report: Wall Oven

    Consumer stated that he started experiencing problems with is wall oven immediately after it was installed, control panel got as hot as the temperature inside the oven, which he feels is a fire hazard. He has tried to be cautious by using oven mittens to prevent himself from getting burnt. He has contacting the manufacturer since installation of 2011 and has had several service calls for replacing the control panel module at least 4 times most current 3/19/14. This did not resolve the issue the incident kept re-occurring. The control panel still remains hot.

    He is concerned that they are not addressing the safety issue of the unit being a burn hazard to the consumer and should be reported so that this can be resolved.

    The product is not affected by a recall.

    Model
    FGB24T3ECF
    Serial number
    NF10918204
    Bought from
    Reids Appliance, California
    Bought
    Jun 8, 2011
    Where
    Oxnard, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 12, 2014, sent to the company Mar 21, 2014, published by CPSC Apr 4, 2014

    The product, in the report: frigidaire oven

    I cooked something at 325 for 20 minutes... then took it out of the oven and turned the oven off. About 10 minutes later, I heard a huge explosion from the kitchen and saw the the door glass had shattered. I took a picture.

    Model
    FFGF3047LSF
    Serial number
    VF32379562
    Where
    West Hollywood, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Feb 20, 2014, sent to the company Feb 28, 2014, published by CPSC Mar 18, 2014

    The product, in the report: Glass top stove

    We used the stove to cook dinner, it was set at 375 for about 30-40 minutes and then shut off while we ate. After about another 30-40 minutes after the stove had been shut off the outside glass just exploded and shattered glass went everywhere. We have 3 small kids at home ranging from 2-7 and even though no one got hurt there could of been a different outcome. There was no cracks in glass and no one was near the stove for them to of hit it with anything.

    Model
    PLEFZ398ECB
    Serial number
    VF61850271
    Bought from
    Appliance Direct, Florida
    Bought
    Jul 1, 2007
    Where
    Orlando, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 7, 2014, sent to the company Jan 29, 2014, published by CPSC Feb 12, 2014

    The product, in the report: range

    (01/02/2014) The consumer stated that her daughter was cooking something on top of the stove. She heard a loud crashing sound. The crashing sound was the outer glass of the oven door exploding.

    The consumer stated that no one was injured.

    (01/03/2014) The consumer contacted the manufacturer. She advised them of the incident. She was told that there was probably a hairline fracture in the glass that caused it to shatter. The consumer stated that she was offered a 10% discount on the replacement glass and free shipping. The manufacturer also offered to send her a list of places to call that would install the glass for the consumer. The consumer declined the offer. The consumer was advised by the manufacturer that she had 30 days to make a decision about the discount.

    Model
    FGEF3055KFB
    Serial number
    VF03742399
    Bought from
    Nelson & Small, Maine
    Bought
    Mar 1, 2011, about then
    Where
    Scarborough, Maine: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Dec 13, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 8, 2014

    The product, in the report: Frigidaire smooth cooktop stove.

    Woke up at 4AM to the smoke alarm going off. Frigidaire smooth stove top burner had spontaneously turned on and ignited an item on the stove top. In attempting to turn the element off, found that only way to turn it off was to turn the dial to High. High is off, and the detent position of Off leaves the burner on high now. The controls are electronic, so it is not a mistaken position of the knob. The symptoms are exactly the same as an existing recall, but my model number is not covered in the existing recall.

    Model
    FGES3065KBA
    Serial number
    NF95027201
    Bought from
    Lowes, Florida
    Bought
    Dec 1, 2007, about then
    Where
    Jacksonville, Florida: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Dec 11, 2013, sent to the company Dec 19, 2013, published by CPSC Jan 6, 2014

    The product, in the report: Frigidaire Model PLEFMZ99GCB SN VF80449274 Smooth top Stove and Oven - Professional Series

    As I was leaving our home for work I noticed a burning plastic smell. I ran to the kitchen to discover the largest front left stove eye was bright red and very hot. No one had used the stove. The stove was off earlier when I fed the cat. A plastic pan handle was over the eye and smoking. There was grease in the pan. The knob was in the OFF position. I had to turn off the oven/stove from the breaker box. No one was injured.

    It is very upsetting to think of what may have happened if I hadn’t passed by the stove on my way out at the right time. My Wife and pets were home. What if this had occurred just an hour earlier while we all were sleeping? I don’t like my family and home being put in danger by our Frigidaire stove.

    When I returned home, I turned the stove back on and I was able to capture HD video the stove eye turning red and the control display malfunctioning. I can send it to you for your reference if you would like.

    Model
    PLEFMZ99GCB
    Serial number
    VF80449274
    Bought from
    AJMadison.com
    Bought
    Feb 3, 2008
    Where
    Griffin, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Nov 6, 2013, sent to the company Nov 14, 2013, published by CPSC Nov 29, 2013

    The product, in the report: RANGE/STOVE

    We own a Frigidaire Professional Series Range Model PLEF398CCD. After using the range, I turned the front burner to low to keep the pan warm. A short time later I heard a popping noise coming from the range. I observed the contents in the pan boiling. I removed the pan from the burner and discovered the heating element was bright red as if it were on high. I turned the burner off and it continued to burn bright red. I pulled out the range and disconnected the power. When I attempted to plug the unit in, the burner turned on even though the all controls were in the off position.

    Model
    PLEF398CCD
    Serial number
    VF4106250
    Where
    Waukesha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand FIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Oct 24, 2013, sent to the company Nov 1, 2013, published by CPSC Nov 18, 2013

    The product, in the report: Frigidaire wall oven model GLEB2727HBC, Serial Number NF14628619

    On September 24, 2013 while running the clean cycle on our Frigidaire Wall Oven Model GLEB2727HBC the inner oven glass shattered into many pieces. No one was injured. We hired a Frigidaire authorized repair company to repair the oven at a cost of $352.95. If this had happened when food was in the oven a piece of glass could easily have transferred to the food and caused harm. The oven was purchased on Jan 26, 2012 and installed in April, 2012. So the incident occurred after only 17 months of service.

    Model
    GLEB2727HBC
    Serial number
    NF14628619
    Bought from
    Southeast Steel, Florida
    Bought
    Jan 26, 2012
    Where
    Winter Springs, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    Reports CPSC links to it
    20131021-BDCCA-1363111
    How badly, in CPSC’s words
    Incident, No Injury
  13. Not said

    Made Sep 3, 2013, sent to the company Sep 11, 2013, published by CPSC Sep 25, 2013

    The product, in the report: Fridgidaire freestanding range Model # FEFL79GCA; serial # VF71444188.

    Left front burner on my Fridgidaire freestanding range would not turn off last night. Had burner on medium heat and burner went to high heat and would not turn off despite turning the knob off multiple times. Had to unplug the unit in order to turn it off. Model # FEFL79GCA; serial # VF71444188. Of course this isn’t listed on the recall list despite multiple complaints on the internet.

    Model
    FEFL79GCA
    Serial number
    VF71444188
    Where
    Kingsport, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  14. No one hurt

    Made May 28, 2013, sent to the company Jun 5, 2013, published by CPSC Jun 19, 2013

    The product, in the report: Frigidaire stove top oven

    This has happened more than once. We have a Frigidaire Stove model FGES3045KFA. The burner dials are located at the front of the stove on top. Just pressing up against them has accidentally turned the burners on causing anything on top of the stove to burn. We have had two small fires to date and numerous times where the burners are on without us knowing. Tonight, 05/28/13, my son placed a grocery bag on top of the stove and accidentally and without knowledge bump one of the burners on catching a plastic container on fire. This cannot be the only incident with this stove top. It is very dangerous.

    Model
    FGES3045KFA
    Serial number
    NF014239S7
    Bought from
    Best Buy
    Bought
    Jun 10, 2010
    Where
    Cooper City, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. Not said

    Made May 14, 2013, sent to the company May 22, 2013, published by CPSC Jun 6, 2013

    The product, in the report: Stainless Steel Stove / Oven. control area by rear of clock caught fire and smoked a lot. Fridigaire Stove bgef3044kfb

    Frigidair bgef3044kfb made by electrolux caught fire and smoked. Connector for Oven element is fused to control board.

    Oven is almost exactly 3 years old, paid $1000 at lowes and it does not work and could have burnt down my home.

    Repairman, does not guaraentee that replacing the control board and wiring harness will fix the issue, just better to “Scrap it then to risk burning down your house”.

    Model
    bgef3044kfb
    Bought from
    Lowes
    Bought
    May 12, 2010, about then
    Where
    Mascot, Tennessee: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridigaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  16. Hurt, no treatment

    Made Apr 22, 2013, sent to the company Apr 30, 2013, published by CPSC May 14, 2013

    The product, in the report: FRIGIDAIRE STOVE TOP

    Two of the stove top burners fail to shut off or turn down.

    Model
    FEC30S6ABF
    Serial number
    NF73619303
    Bought from
    LOWES, Maryland
    Bought
    Mar 20, 2008, about then
    Where
    HAGERSTOWN, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  17. No one hurt

    Made Apr 21, 2013, sent to the company Apr 29, 2013, published by CPSC May 13, 2013

    The product, in the report: Frigidaire Stove, Model #: LGGF3043KFM, Serial #: VF12045201, Stove and oven knobs are hot when oven is on. I need to use dish rag to change settings on the stove and oven. Could be serious issue if young child or elderly person is using equipment.

    Purchased Frigidaire Stove May 2011. Model # LGGF3043KFM, Serial # VF12045201. The control knobs on the front of the stove are hot when the oven is on. A dish rag or oven mit is required to use when oven is on to change the setting on the knobs on the front of the oven.

    Model
    LGGF3043KFM
    Serial number
    VF12045201
    Bought from
    Lowes, California
    Bought
    May 1, 2011, about then
    Where
    Oxnard, California: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Feb 4, 2013, sent to the company Feb 15, 2013, published by CPSC Mar 4, 2013

    The product, in the report: door handle falls and glass front falls to ground and oven is in use and you have no handle to open hot door.

    I have a wall unit oven used most frequently, and a free standing stove by Frigidaire serial no vfrg4320085 purchased at Mudricks Appliance in Stratford Ct about 3-4 years ago, while using this oven to to cook or broil the oven handle falls off while in use and thaT MEANS BROILING, THE FRONT FACE FALLS TO THE GROUND!!!!!!!!!!!!!!!!!!!!!!!!!WHILE IN USE AND I CANNOT GET THE OVEN DOOR OPENED IT IS HOT. I called Frigidaire and they did not care, they wanted to give me the name of a service man, this is a safety issue by far; I have a wall unit oven mostly used because I don’t have to bend, and also have a full free range, I am afraid a fire will start and this door won’t open please help call [REDACTED], I taker well care of my products and in 42 years have never never had this problem. [REDACTED] [REDACTED]

    Model
    fef375fbb
    Serial number
    vfg4320085
    Bought from
    Mudricks, Connecticut
    Bought
    Feb 2, 2010
    Where
    Trumbull, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Stove, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  19. Hurt, no treatment

    Made Nov 27, 2012, sent to the company Dec 18, 2012, published by CPSC Jan 4, 2013

    The product, in the report: range oven

    I purchased a Frigidaire Range Oven - model # FGGF3056KF approx 5/6 months ago. Didn’t install until October. While using the oven, i experienced the knobs on the front of the oven getting extremely hot and actually burned myself. I had to use a towel in order to touch them to use the top of my stove.

    Being very concerned about this, with having small children in my house, i called Frigidaire and express my concerns and ask that a service person come out and check to make sure the oven wasn’t defective. . They told me that because it is a stainless stove, that’s what happens. Told them that i was not happy with this range and would like to have it exchanged for a safer one. Was told i had to go back to PC Richards and deal with them. There was nothing they could do.

    I recently had friends and family over for the thanksgiving holiday and they couldn’t believe how hot the knobs gots.

    This product i feel is extremely unsafe especially around young children. I already burned myself and can’t risk someone else getting burned and holding me liable.

    Model
    FGGF3056KF
    Bought from
    pc richards and sons
    Where
    valley stream, New York: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  20. First aid

    Made Nov 21, 2012, sent to the company Dec 13, 2012, published by CPSC Dec 31, 2012

    The product, in the report: Convection Oven. Free standing..with Pan drawer underneath. Stainless.

    There is a pan drawer underneath my Frigidaire oven. My son reached in to the open drawer when the oven was running. Not the stove...the pan drawer underneath of it. He suffered a 3rd degree burn on his arm. I reached underneath to see if it was a fluke and was nearly burned myself. It has some kind of design flaw that is allowing a ceramic piece that is exposed to get hot enough to burn in a split second of touching it.

    I emailed the company who makes it...electrolux...and the referred me to a section in the manual about an Anti Tip device? Which has nothing to do with this issue.

    The drawer is not referred to and there are NO warnings about opening while the oven is on. This is an accident waiting to happen, and they have no intention of recognizing that.

    Model
    LGEF3043KFC
    Bought from
    Lowes
    Bought
    Aug 1, 2011, about then
    Where
    Greensboro, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  21. No one hurt

    Made Oct 29, 2012, sent to the company Nov 8, 2012, published by CPSC Nov 26, 2012

    The product, in the report: Frigidaire Slide in Range Professional Series

    We have a Frigidaire Range we purchased approx. 4 years ago. The Range was turned off and we had a heavy glass 8 cup measuring cup with tea sitting on the range. The range had not been used that evening. My husband and I were sitting on the outside porch when we heard a loud crashing sound. Our 11 year old son had just walked in and we thought he broke a dish. When we went in to investigate, we learned the glass measuring cup had exploded just seconds after our son passed by it. The glass blew all over the kitchen, dining room, and family room.

    We checked the stove and found that it was on high. I was confused as to why it was on and when I looked at the dial it was in the off position. The digital display changed settings by itself going from high to low and back. We could not find the circuit breaker to shut it down and had to call the fire department. They responded and ended up pulling the range out and unplugging it.

    We contacted Frigidaire and Electrolux. After approx. 2 hours it was determined there was a recall for that model for turning on unexpectedly. They did not volunteer that information, we specifically had to ask them if there was a recall and they advised “yes”. We then had to ask them what the recall was for and they said they would check. That was when we found out why it was recalled. They advised they would get back with us after they determined if the range qualified for the recall.

    This occurred approx. 2 - 3 months ago and we still have not heard from them and we are still without an operating range/stove. To me this is unacceptable. I would like to know if there is something you/I could do to speed this process up short of calling an attorney. I would appreciate any help you can provide.

    Thank you, [REDACTED]

    Model
    PLES399EC
    Serial number
    NF71921432
    Bought from
    Sears
    Bought
    Jan 23, 2008, about then
    Where
    Yalaha, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Oct 17, 2012, sent to the company Oct 25, 2012, published by CPSC Nov 8, 2012

    The product, in the report: Frigidaire Slide-In Range. Model number FES 355 EBB

    I purchased a Frigidaire Slide-In range from Lowe’s in Jan. of 2007. Model number FES 355 EBB. The serial number is NF64721744. I know my appliance is out of warranty, however it doesn’t resolve the fact that the oven control wiring harness caught on fire while pre-heating the oven. Thankfully we were here to take care of the problem before it set the house on fire. I contacted Frigidaire through their website. A [REDACTED], Correspondence Specialist, e-mailed me back and stated that the product was out of warranty, there were no recalls, they were under no obligation to remedy, and I could have it repaired at my expense. This is more than a light going out. This is a very serious issue with their products. After researching other forums, and yours included, this appears to be an ongoing problem with this company. Please get these products off the market and force Frigidaire to make refunds for selling products this dangerous.

    Model
    FES 355 EBB
    Serial number
    NF64721744
    Bought from
    Lowe’s
    Bought
    Jan 11, 2007
    Where
    Valdosta, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Oct 2, 2012, sent to the company Oct 11, 2012, published by CPSC Oct 25, 2012

    The product, in the report: Frigidaire Professional Series Range. Model No. FEFLZ87GCB, Serial No. VF82238149. (I found the receipt~Bought at hhgregg on 8/2/08), Stainless/Black.

    Frigidaire Professional Series Range. Model No. FEFLZ87GCB, Serial No. VF82238149. (I found the receipt~Bought at hhgregg on 8/2/08). Last November, my Husband was on shift (fire fighter) and I was making TV dinners for my kids. I put the plastic trays on a cookie sheet as instructed by the box and put them in the pre-heated 350 degree oven (which actually smelled funny when it was pre-heating). I had it in only for about 5 minutes when the range made a beeping noise. I went in and there was an error code in the display. There was no way for me to turn anything off or stop the “alarm”. I immediately looked up the code and it stated it was a “Run Away Temperature” code. I ran and flipped the breaker to turn the oven off. When I took the food out, the trays were completely melted onto my cookie sheets and anything that was on top of the cooktop melted as well~the entire range got THAT hot.

    We did not use the range for about 4 months and one day my husband decided to see if there was still a problem. It worked fine for about a week~we thought it was just a fluke, but then completely stopped working. We have been without a range ever since. The cooktop is still working. I have gone on-line to see what the problem could be and everyplace I have looked said that the Frigidaire ranges were recalled for this reason except ours. Along with many other people who have not had this problem resolved.

    I called yesterday to find out if by the slimmest chance ours was recalled because we can’t afford a new range or spend the $500 (is what everyone on-line as said it would cost) to get this repaired. The gentleman who answered to phone said yes, there was a recall...YES!! No, after he transferred me to the Recall Department they informed me that it was not the oven but the cooktop. UGH!!! Oh, and Frigidaire is being so nice and sending me the cooktop replacement part that I don’t need at the moment. The appliance repair company (who Frigidaire referred me to) said that they just had someone else last week with this same problem. Come on Frigidaire...Obviously, the Runaway Temperature is a problem with our model Range as well as the others that it was recalled for. I have 4 young children and really miss cooking in my oven~especially with the holidays coming up!! Thanks.

    Model
    Frigidaire Professional Series Range. Model No. FEFLZ87GCB
    Serial number
    VF82238149
    Bought from
    HHGregg, Alabama
    Bought
    Aug 2, 2008
    Where
    Huntsville, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Professional Series Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Sep 18, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 10, 2012

    The product, in the report: Slide in range

    The range is a Frigidaire, Module fef376qe S/n VF13904854 I turned the oven on bake at 350 degrees, waited for it to heat up, but after awhile it started beeping loudly, it was smoking and would not turn off by the controller, I had to turn the braker off to get the stove to stop heating up. I sent e-mail to the company and the reply was to have it repaired by a service company, and that there was not a recall on this module. Why? This is something that could burn your house down and/or kill someone. This is a safety issue that needs attention, or people could die. How many of these ranges out there? I saw the show AMERICA NOW, or I would not have known there was a problem.

    Model
    FEF376QE
    Serial number
    VF13904854
    Where
    Leesville, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Sep 18, 2012, sent to the company Sep 26, 2012, published by CPSC Oct 11, 2012

    The product, in the report: Cerami top stove bisque/beige

    ceramic over large burner melted and cracked. This stove is used very little. There is no reason for this to happen

    Model
    GLEF379DQA
    Serial number
    VF43924379
    Bought from
    AJAY APPLIANCE
    Bought
    Dec 30, 2004
    Where
    Whiting, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand FRIGIDARE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Sep 18, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 17, 2012

    The product, in the report: Frigidaire Glass top range Model FEC30S6ASF

    We have a Frigidaire Glass top range Model FEC30S6ASF Serial # NF70425570. The large element will not switch off when used for long periods. I had to tell my wife to power down the whole house to let it cool down. This appliance is a fire hazard, please advise on remedy.

    Model
    Model FEC30S6ASF
    UPC
    ?
    Serial number
    NF70425570
    Bought from
    The Brick, Alberta
    Bought
    Sep 1, 2010, about then
    Where
    St Albert, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Glass top range Model FEC30S6ASF, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Aug 4, 2012, sent to the company Aug 17, 2012, published by CPSC Aug 31, 2012

    The product, in the report: This stove is 4 years old, purchased at a local Lowe’s store. It is a glass top stainless stove. The controls are on the front of the stove. Upon research there is a recall for another problem with this stove.

    This incident occurred with my Frigidaire Professional Series Glass top stove. Model # PLES389ECG. This stove is 4 years old. My husband and I came home from work on a Friday to find the outer most glass of the oven door shattered all over our kitchen floor. There was no one in the house that day, and nothing could have fallen into the glass. The oven part of the stove had not been in use for several days and the stove top had not been used that day. Upon some research I found that this is not an isolated incident with this particular brand of stove. I called Frigidaire about replacing the glass, they will replace it but I have to pay for it. I thing that something of this sort, that has occurred several times to other people should be a recalled defect.

    Model
    Frigidaire Professional Series, Model #PLES389ECG
    Serial number
    NF71217391
    Bought from
    Lowe’s
    Bought
    Mar 15, 2008
    Where
    Port Orchard, Washington: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  28. Hurt, no treatment

    Made Jul 23, 2012, sent to the company Aug 3, 2012, published by CPSC Aug 17, 2012

    The product, in the report: Oven

    Our Figidiare oven’s Inner glass door Shattered, model # FEF368GSD, S/N VP94258067. The resulting glass fragments caused a severe safety hazard - the oven was in normal use and the glass had no previous damage.

    Model
    FEF368GSD
    UPC
    UNK
    Serial number
    VP94258067
    Bought from
    With House
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  29. No one hurt

    Made Jun 19, 2012, sent to the company Jun 27, 2012, published by CPSC Jul 12, 2012

    The product, in the report: Frigidaire range with convection oven #FGES3065KW Slide in, smooth cooktop, 30 inches, white.

    A Frigidaire FGES3065KW range with smooth cook top was installed in our kitchen January 2011. It has had normal domestic use since that time. I have used the cleaning feature on it 2 or 3 times, the last several months ago. Today, June 19, 2012 I heated the oven to 350F to bake something. I noticed earlier in the day the left side of the handle was loose, and even fell down on the left, appearing as if there were some problem with the screw holding it onto the oven door and through the layers into the inside of the door. I just reset it onto the screw and thought I would fix it later in the day after baking.

    I prepared the item to bake (a pan of brownies) and set it down and opened the door to put them in. I also noticed a mild but odd smell, perhaps a bit chemical ? but nothing I could place. Without warning, the outside glass door e x p l o d e d all over the kitchen, onto the counter top to the left and across the kitchen floor, about 10 to 12 feet away from the door. It appeared to explode in the direction of where the handle had come loose earlier as there were no shards of glass to the right of the oven. I spent hours cleaning up the glass, which thankfully was safety glass, so I had not been diced to bits after being hit by it.

    We have called the place we purchased it at, Standard TV and Appliance in Beaverton, Oregon and will have it fixed. It is just beyond warranty so it is our expense. I am leery after reading about others’ experiences with this event and don’t know what to do to prevent this in the future, as there was nothing unusual in my use of it. Should I not use the cleaning feature provided? We have done nothing to the door to cause the handle to loosen. I did read online about one man, a mechanical engineer who felt that the Frigidaire factory was using power screwdrivers while constructing their products that stripped the threads on the screws in their ovens. I am 5 feet tall and not a particularly “rough” person, just doing a normal amount of cooking and cleaning of the oven. I use the convection feature rarely, but wonder now if I should never use it? I am the only cook in my house. I never set anything on the oven door when it is open and am careful to keep the door closed (as I was instructed) after the oven is turned off and the fan is still on, in order to keep the electronics cool in the panel.

    The next oven I purchase will NOT have a glass door after this experience, but I am stuck with this one for a while, wondering when and if the next door will go as this was an expensive oven (to us) and is already installed.

    Model
    FGES3065KW
    Serial number
    NF05025178
    Bought from
    Standard TV and Appliance
    Bought
    Jan 27, 2011
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  30. First aid

    Made May 31, 2012, sent to the company Jun 8, 2012, published by CPSC Jun 22, 2012

    The product, in the report: Frigidaire glasstop slide in stove model numberFEF368CC. White

    I have a Frgidaire ghlass top cookstove model number FEF368CC. While cooking a pizza in the oven at 400 degrees I turned on the left front dual burner to warm up a pot of food when I heard the glass pop really loud. The glass cracked from the center of the stove around the left front burner all the way to the other side of the stove. I have had problems with a black liquid oozing out from under the stove every time I use it. The burnes seem to get extremely hot and stay hot enough to burn you up to 30 minutes after they are turned off. I accidently burt the side of my hand from this.

    Model
    FEF368CC
    Bought from
    Bill Smith Appliances
    Bought
    Oct 1, 1995, about then
    Where
    Florida: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  31. No one hurt

    Made May 8, 2012, sent to the company May 16, 2012, published by CPSC May 31, 2012

    The product, in the report: Fridgidaire professional series oven

    November 24, 2011, and may 8, 2012: my mother-in-law and I were both home preparing Thanksgiving dinner when I turned around and noticed the stove was on. I asked her why she had turned the stove on and she said she had not touched it. When I looked closely all the dials were tuned to the off position but the digital indicator was on high. We could not turn the stivetop off and we had to turn off the circuit breaker and then restart it about 30 minutes later. This incident happened again after this date and I photographed the stove. MIT shows the time and the dials set to off. Again today I was putting my children to bed when I heard a beeping sound from the kitchen. There was smoke coming off of the stovetop and the front and back range were on. Three separate times this product has proved defective and unsafe. It could burn my house down.

    Model
    Es510l
    Bought from
    Lowes
    Bought
    Nov 20, 2009, about then
    Where
    Danville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Apr 19, 2012, sent to the company Apr 26, 2012, published by CPSC May 10, 2012

    The product, in the report: Frigidaire Professional Series Convection Oven

    I have a Frigidaire Professional Series Professional Convection Oven which is mounted in the wall. As best as I can read from the partially hidden label, the model number is PLEB30S90CB and the serial number is NF61928728. When moving the racks out, they fall through the supporting guides on the side of the oven dumping what is on the rack. I contacted Frigidaire and their assessment is that the oven liner has become warped and should be replaced. This problem is potentially dangerous.

    Model
    Professional Series Convection Oven/PLEB30S90CB
    Serial number
    NF61928728
    Bought from
    Stover, Evey, Jackson, Oregon
    Bought
    Aug 1, 2006, about then
    Where
    Corvallis, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Apr 15, 2012, sent to the company Apr 23, 2012, published by CPSC May 7, 2012

    The product, in the report: Cook top

    Frigidaire cook top burner does not always turn off when knob is turned to off position, and also does not maintain temperature selected. Burner will go to high on its own.

    Model
    FEC30S6ABF
    Serial number
    NF72326536
    Bought from
    Lowes
    Where
    Camp Wood, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Mar 30, 2012, sent to the company Apr 6, 2012, published by CPSC Apr 20, 2012

    The product, in the report: frigidaire wall oven model fpew3085kfb

    Frigidaire wall oven: Model number FPEW3085kfb

    The racks are too narrow. If not centered exactly in the center any load on them causes them to drop. This has happened numerous times, most recently as I put a full pan of pasta in a hot oven. Frigidaire sent 1 replacement rack, it was no better. They are now sending all 3 racks to see if this corrects the problem.

    Model
    fpew3085kfb
    Serial number
    nf10538431
    Bought from
    barrons appliances, New Hampshire
    Bought
    Jan 2, 2011, about then
    Where
    concord, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Mar 14, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

    The product, in the report: Frigidaire cooktop

    Frigidaire cooktop- will not turn off when dial is turned into off position. Will not turn to correct temperature setting. Tried simmering and instead was on high. Had to turn off at breaker. Seems a threat of Starting a fire.

    Called recall center and this item at this time is not under recall. I don’t see how when other frigidaire cooktops have the same problem.

    Model
    EFC30S6ABF
    Serial number
    NF80215877
    Where
    Quitman, Texas: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Mar 7, 2012, sent to the company Mar 15, 2012, published by CPSC Mar 29, 2012

    The product, in the report: Frigidaire Pro Series Stove Model PLEF398DCC, SN VF50641733

    My Frigidaire Stove Model PLEF398DCC, SN VF50641733 caught on fire in our kitchen, it was actually burning. I was in the kitchen with my wife and she touched the Broil pad, she can’t remember if she touched the start pad or not but there was a loud arching noise behind the control panel and flames shooting from the back of the stove. The circuit breaker didn’t trip, it just kept arching and burning. I pulled the stove out and unplugged it to stop the arching. The stove continued to burn for 10 or 15 seconds and the wall behind the stove was blackened. If I hadn’t been home the house would almost certainly have caught on fire. Frigidaire supervisor [REDACTED] from Augusta Georgia didn’t even care enough to send someone to look at what caused this fire because the stove is 7 years old and is out of warranty. My wife and I, of course, did not want the stove fixed because we could never trust this stove again. We thought Frigidaire should look at the stove to see what caused the fire before it burns down some ones home or worse. They had the nerve to tell me they would send a technician if I would pay for the call! I can not believe they didn’t want to diagnose what caused this fire. I visited their web site and told them I had contacted you and the NYS Department of State Consumer Assistance Unit. After they read this they did send me an email and repeat the offer to come and look at the stove at my expense. I have reported this problem to you and NYS, my conscience is clear. I don’t know how the people at Frigidaire can sleep at night!

    Model
    PLEF398DCC
    Serial number
    VF50641733
    Bought from
    RA-LIN
    Bought
    Mar 4, 2005
    Where
    Auburn, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Feb 23, 2012, sent to the company Mar 2, 2012, published by CPSC Mar 16, 2012

    The product, in the report: Home stove/oven, color white.

    Unused stove caught fire.

    Model
    LFEF3018LWA
    Serial number
    VF03661605
    Bought from
    Lowes, Kansas
    Bought
    Oct 25, 2010
    Where
    Wichita, Kansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. First aid

    Made Feb 13, 2012, sent to the company Feb 22, 2012, published by CPSC Mar 7, 2012

    The product, in the report: Frigidaire (range)

    I have A stove manufactured by Frigidaire. the model # is FEFL79DBL and the serial # is VF70130722. On February 9,2012 about 7 am after cooking eggs in the skillet. I turned stove off and proceeded to eat my eggs. approx 20 minutes later to clean up I didn’t notice burner wasn’t off until I touched it with my finger. it wasn’t a major burn but it did wake me up. I preceded to try to turn it off again but it wouldn’t. so I ended up turning the breaker off in the basement. The Left Front stove burner will not shut off with the switch on the stove. the only way to shut it off is to unplug it from the outlet plug.

    The Frigidaire website shows other models that are very similar are under a recall. but not mine. When i contacted Frigidaire about such recall and they told me it wasn’t under the perimeters. I asked if there was something they could do to resolve my issue and they said no. but they took my info and offered local places that would come out and fix it for a charge.

    the Ranges that are Recalled are identical as mine with few minor differences.

    After doing some research i found that there are others that are having the same issue as mine. I wish that Frigidaire would stand up to the plate and offer to repair it free of charge...just like the ones under the recall.

    Model
    FEFL79DBL
    Serial number
    VF70130722
    Bought from
    Lowes, Delaware
    Bought
    Jun 1, 2005, about then
    Where
    Newark, Delaware: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  39. No one hurt

    Made Jan 24, 2012, sent to the company Feb 1, 2012, published by CPSC Feb 15, 2012

    The product, in the report: Frigidaire oven and stove top

    Our oven that we purchased in April 2003 when turned on will not shut off. One night after cooking dinner we found the oven off but heating to over 500 degrees. We called frigidaire and they told me that they have not have had any problems like this. After further research I found multiple other complaints with the same oven. This problem has happened multiple times since and am very concerned for the well being of my family. The model # is PLEF398CCB and serial # is vf31337398. Please help

    Model
    Plef398ccb
    Serial number
    Vf31337398
    Bought from
    Brandsmart, Florida
    Bought
    Apr 6, 2003
    Where
    Palmetto bay, Florida: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jan 12, 2012, sent to the company Jan 23, 2012, published by CPSC Feb 6, 2012

    The product, in the report: Frigidaire oven range Model # FEFL77ABE Serial # VF21830395

    I have a Frigidaire oven range model # FEFL77ABE and Serial # VF21830395. It was purchased and installed in my home in the summer of 2002. On January 11, 2012 I was baking a pie in the oven. The oven was on 380 degrees. It was in the oven for about 35 minutes. When I opened the oven to check it a blast of heat hit me and I knew something was wrong. The pie was blackened on the top. I immedieatly removed the pie. I had to use tongs to set my trutemp oven temperature device in the oven. It maxed out at 600 degrees!! I f I had not been upstairs keeping an eye on my pie my whole house would’ve burned down! This model is a fire hazard! When I called the company they refused to help me in any way and they refused to recall it! When I called the recall department they also refused any assistance and they refused to recall the oven! This model could cause serious property damage and or serious injury.

    Model
    M# FEFL77ABE
    Serial number
    VF21830395
    Bought from
    Lowes, Indiana
    Bought
    Jun 1, 2002, about then
    Where
    Lafayette, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Dec 16, 2011, sent to the company Dec 23, 2011, published by CPSC Jan 10, 2012

    The product, in the report: Frigidare wall oven stainless steel

    I turned on frigidaire wall oven to preheat to 425 degrees about a minute or two later the oven control panel started on fire. Soot and flames shot out of it, and smoke filled the kitchen. After the repairman came out we pulled it out and there was a large scorch mark on the wood above the control panel.. it could have burned my house down. I am reporting this because my old next door neighbors called and told me today that their exact same model oven started on fire in the control panel today while they were preheating it.

    Model
    PLEB30S9DCA
    Serial number
    NF51317298
    Bought from
    came with house
    Bought
    Apr 1, 2005, about then
    Where
    Palmer, Alaska: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  42. First aid

    Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: stove fridigaire model number FES367DSA SERIAL NUMBER NF40516655

    I HAVE A FRIGIDAIRE STOVE MODEL NUMBER FES367DSA. THE OVEN DOOR HAS GLASS ATTACHED AND WHEN YOU OPEN THE OVEN THE HANDLE MOVES ALLOWING THE GLASS TO COME UNATTACHED WHICH CAUSE IT TO HIT THE PERSON STANDING IN FRONT AND COULD EASILY FALL ON FOOT CAUSING A MAJOR CUT. THIS HAS BEEN HAPPENING FOR A COUPLE OF YEARS TO WHERE I WAS PUTTING TAPE AROUND IT AND I SHOULDNT HAVE TO PUT DUCT TAPE ON THE FRONT OF MY STOVE, I KNOW I CANT BE THE ONLY ONE WITH THIS PROBLEM.

    Model
    FES367DSA
    Serial number
    NF40516655
    Bought from
    COBLE FURNITURE
    Bought
    Jan 1, 2005
    Where
    COLUMBIA, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIDIGAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  43. No one hurt

    Made Sep 27, 2011, sent to the company Oct 5, 2011, published by CPSC Oct 20, 2011

    The product, in the report: My Frigidaire/Electrolux range is model number FED355EBB; serial number NF60508763; dated January, 2006. This is the range that came with my condo when I purchased the condo in August, 2009. The range was purchased new by the seller of the condo approximately two years prior to August, 2009.

    On Monday, July 4, 2011, at 4:50 a.m. I was awakened by the smell of smoke. Somehow my self-cleaning feature of my Frigidaire oven had come on. There was one plastic microwavable pan in the oven. This pan caught fire and filled my house with choking smoke. My oven has digital touch pad controls on it.

    Tuesday, July 5, 2011. I went to work the next day and told a co-worker about this. She told me that the same thing had happened with her oven. That night I did some research on the Internet and found many accounts of similar incidents involving various brands with a similar digital touchpad that controls the oven, such as [REDACTED], Frigidaire, and others. I found a contact person’s name and email address at Electrolux, which owns Frigidaire. The contact’s name was [REDACTED].

    I have been negotiating with [REDACTED] since July 9, 2011. I first asked him to replace my stove; he refused. Then, after I said I would report Electrolux to this and other agencies and also to take my story to the local TV stations, he agreed to replace the stove. I accepted delivery of a new unit on 9/24/11. However, I have not had the unit installed.

    Model
    FED355EBB
    Serial number
    NF60508763
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. Seen by a doctor or nurse

    Made Sep 22, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

    The product, in the report: free standing kitchen stove/oven

    We had recently purchased a Frigidaire Gallery range. My 10 months old son received 3rd degree burns by opening the storage drawer and reaching inside 30 minutes after the oven had been turned off. The portion of the stove frame that the drawer face rests against was found the be extremely hot. The drawer is not a “warming drawer,” but rather a storage drawer that does not have a locking mechanism.

    Model
    FGEF3042KFG
    Serial number
    VF11286598
    Bought from
    Good Deal Appliances
    Bought
    Apr 17, 2011
    Where
    Fort Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Age 0, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  45. No one hurt

    Made Sep 6, 2011, published by CPSC Sep 28, 2011

    The product, in the report: Frigidaire Oven & Stovetop Model Number = PLEFZ39GCB Serial Number = VF83761239

    We own a Frigidaire range & stovetop (Model Number = PLEFZ39GCB, Serial Number = VF83761239) We found recently, when boiling water on the back right burner, the two left burners came on automatically. The heat level fluctuated from low to high, while the knob was set to off. Setting the knob to low kept the setting at low until we were done using the back right burner. The service man who came out didn’t know what to make of the situation so he called the Frigidaire tech line and they said there was a moisture seal kit needed to fix the problem. I contacted Frigidaire directly and they informed me that this product was not recalled, though I think it definitely needs to be. It is clearly a fire hazard in addition to a life safety hazard.

    Model
    PLEFZ39GCB
    Serial number
    VF83761239
    Bought from
    ApplianceSmart
    Bought
    Dec 1, 2009, about then
    Where
    Saint Paul, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Aug 8, 2011, published by CPSC Aug 30, 2011

    The product, in the report: It is a Frigidaire stove, white in color, not smooth surface, about 10 years old.

    I am writing because my Frigidaire Brand Stove’s oven broiler is turning on by itself.

    I was cooking on top of the stove and walked away. I noticed that the kitchen seemed to be heating up. I went in to discover that the broiler was on in the oven. I tried to turn it off but it wasn’t going off. I had to flip the breaker in order to get the stove off. Since the incident we have not used the stove because of the broiler coming on by itself. We keep the breaker off.

    Model
    MEF352BGWD
    Serial number
    VF03709477
    Bought from
    Electric City, Mississippi
    Bought
    Aug 1, 2001, about then
    Where
    Pass Christian, Mississippi: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Jul 13, 2011, published by CPSC Aug 4, 2011

    The product, in the report: Fridgedaire Single Wall Oven

    We put our wall oven on cleaning cycle. The oven became extremely hot, we smelled fumes , we turned on exhaust on a separate range and turned on overhead fan in the den. The insulation and/or seal on the door apparently melted, the seal inside the glass window melted steaking internally -- unable to clean between the glass lamination. We fear that this excessive heat and “air leak” around the door seal could have been toxic and the extreme heat could have caused a fire in the house. The wall oven was recently installed,, two technicians have said it can’t be fixed, we are getting resistance from the Fridgidaire customer survice representatives. The item is a Fridgedaire Single Wall Oven - item # FFEW3025LB A Brand FR12M purchased from Wholesale Appliance Center , LLC in Summerville, SC. We purchased this OVEN in February this year , it was instaled at the end of March 2011. Appliance Doctors of Ladson, SC have verified that this oven needs to be replaced.

    Model
    FFEW3025LB A/ FR12M
    Bought from
    Wholesale appliance LLC, South Carolina
    Bought
    Feb 26, 2011
    Where
    Summerville, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgedaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Jul 3, 2011, published by CPSC Jul 26, 2011

    The product, in the report: frigidaire range

    Frigidaire Electrolux Major Appliances P O Box 212378 Augusta, GA 30907

    C.c. Lowe’s Extended Protection Plans, Consumer Product Safety Commission

    RE: Frigidaire Electric Range Model # FEFL79HSA

    Aloha,

    I am writing all of you because of a potentially serious problem with my range – and probably many other models with this similar design flaw.

    The other day, in the midst of cooking dinner, there was a noticeable spark/ark around the far left hand dual control for the combination burner control. The short caused the circuit breakers for both the oven/range and a separate circuit breaker for the microwave, to both trip. As I mentioned, it was a sizeable spark…

    I called Lowe’s extended warrantee service and that proved to be highly ineffective. The service personnel decided, without coming out to the place, to order a new switch and new burners. In the mean time, I knew I was going to have to prepare the stove to allow them access. So I turned off the power, pulled out the stove, cleaned around and underneath it, and decided to see if I could use any parts of the unit while waiting on the repair. By removing the back cover, I could see in a moment what had really happened. One of the ‘burner on’ indicator lamps had fallen off its post and simply shorted out against the side of the stove. The combination switch was still good and the even the indicator light which had caused the short was still working. So I called the repair people and told them that the only parts I needed were the six little plastic lenses that the indicator lamps clip on to and show when a burner is on. Amazingly enough, Lowe’s warrantee service will not cover the cost of these parts… But that’s another story.

    Look, obviously, the little plastic ‘lenses’ get old and fail. If it’s happening to me, then it’s happening to many others as well. Mine just shorted out a couple circuit breakers but that short could cause a hell of a lot more damage in other circumstances.

    The plastic lenses are clearly affected by heat so either they need to be replaced with a more heat resistant plastic design or they need to be made out of glass.

    Now, since I’ve taken the time to write a nice letter …

    Could you please send me a set of six replacement lenses that the indicator lamps clip to??? And if possible, could you make sure they’re more heat resistant?

    Sincerely,

    [REDACTED]

    Model
    FEFL79HSA
    Serial number
    VF73637933
    Bought from
    LOWE’S
    Bought
    Oct 26, 2007
    Where
    LAHAINA, Hawaii: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. Hurt, no treatment

    Made Jun 27, 2011, published by CPSC Jul 19, 2011

    The product, in the report: Frigidaire FGF 328-electronic ignition/window in door/sealed burner/timer clock stove/range.

    On Sathurday we were cooking pizza in a Frigidaire FGF 328 oven. 20 minutes after we turned off the oven we sensed a awful burning smell wich caused us to start coughing and irritated our eyes and nose. Ten minutes later we sensed it was coming from the oven and saw smoke coming out from under the burner plates. It grew steadily larger and then we decided to open the top of the stove wich had the burners and saw that the insulation was burning. We opened all the windows and doors to ventilate our apartment. We poured water on the insulation to stop it from catching fire, but in 15 minutes it started to burn again. I have two children, one 2 year old and one 11 year old witch were also present at the incident. The horrible smell still lingers and we cannot use the stove/oven.

    Model
    FGF 328
    Bought from
    Carlson’s Appliances phone.310 393 0131
    Bought
    Apr 27, 2008
    Where
    North Hollywood, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  50. No one hurt

    Made Apr 1, 2011, published by CPSC Sep 1, 2011

    The product, in the report: Frigidaire Wall oven 27”

    Design and materials faulty; door unable to stand impact that should be expected in normal use. Glass exploded: opened door partway to check rack placements (cold oven) hand slipped (handle came loose from left side) causing spring loaded door to snap shut. Glass splattered everywhere including into glass electric cook top 7’ away (glass shards striking chicken in pot)as well as into dining area 10-12’ distant.

    Serial number
    NF82607360
    Bought from
    Albert Lee, Washington
    Bought
    Oct 24, 2008
    Where
    Unspecified: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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