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Frigidaire stoves and ovens

350 reports to CPSC, the latest made Sep 24, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 350reports to CPSC
  • Sep 24, 2026the latest report was made
  • Apr 1, 2011the earliest
  • 0with the company’s comments
Brand
Frigidaire
Maker
ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
Other ways the reports write the brand (44)

“Fridgidaire”, “Frigidaire Gallery”, “Frigidare”, “Frigidiare”, “FIGIDAIRE”, “FRIDGIDAIRE”, “FRIDIGAIRE”, “FRIGIDARE”, “Fridgadaire”, “Fridgaire”, “Fridgedair”, “Fridgedaire”, “Fridgidaire Electrolux Home Products”, “Fridgidare”, “Fridgidare Gallery”, “Frididaire”, “Fridigaire”, “Fridigare”, “Frigadaire”, “Frigeradaire”, “Frigiaire”, “Frigid Air”, “Frigidaire Galary Series”, “Frigidaire Galaxy”, “Frigidaire Gallery 30” stove”, “Frigidaire Glass top range Model FEC30S6ASF”, “Frigidaire Oven”, “Frigidaire Professional Series”, “Frigidaire Professional Series Range”, “Frigidaire Range convection oven glass cooktop”, “Frigidaire Smooth Top Range”, “Frigidaire Stove”, “Frigidaire by Electrolux”, “Frigidaire galaxy”, “Frigidaire gallery”, “Frigidaire model LFEF3054TFC”, “Frigidaire oven”, “Frigidaire/ Gallery Series”, “Frigidairre”, “Frigidare Gallery”, “Frogidaire”, “frigadaire”, “frigidaire oven” and “frigidaire stove”

By month

68 reports from October 2025 to September 2026; the most in January 2026, 9. 282 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20264
August 20265
July 20264
June 20268
May 20267
April 20264
March 20266
February 20266
January 20269
December 20256
November 20255
October 20254
September 20254
August 20256
July 20255
June 20254
May 20253
April 20254
March 20255
February 20252
January 20256
December 20242
November 20246
October 20244
September 20241
August 20242
July 20244
June 20244
May 20247
April 20243
March 20244
February 20244
January 20242
December 20235
November 20231
October 20233
September 20232
August 20231
July 20238
June 20232
April 20231
March 20231
February 20232
January 20232
December 20221
November 20223
October 20223
September 20221
July 20222
June 20221
May 20222
March 20221
February 20221
January 20223
October 20211
July 20211
June 20212
May 20211
April 20212
March 20212
February 20213
January 20212
December 20202
October 20201
September 20204
August 20203
May 20203
March 20201
January 20201
December 20192
November 20191
October 20194
September 20192
July 20191
April 20191
March 20191
December 20181
September 20181
July 20181
June 20181
April 20181
February 20181
January 20181
December 20171
October 20171
September 20172
August 20172
July 20172
June 20171
April 20174
March 20171
February 20173
January 20172
December 20161
November 20162
October 20162
September 20161
May 20162
December 20153
November 20151
October 20154
August 20153
July 20151
June 20151
May 20151
April 20152
December 20143
November 20144
October 20141
August 20141
July 20141
June 20142
May 20142
March 20145
February 20141
January 20141
December 20132
November 20131
October 20131
September 20131
May 20132
April 20132
February 20131
November 20122
October 20123
September 20123
August 20121
July 20121
June 20121
May 20122
April 20122
March 20123
February 20122
January 20122
December 20111
October 20111
September 20113
August 20111
July 20112
June 20111
April 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 5 CPSC: Injury, Seen by Medical Professional
  • First aid 27 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 26 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 4 CPSC: Injury, Level of care not known
  • No one hurt 262 CPSC: Incident, No Injury
  • No incident, no one hurt 21 CPSC: No Incident, No Injury
  • Not said 5 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 24, 2021, sent to the company May 27, 2021, published by CPSC Jun 11, 2021

    The product, in the report: Frigidaire gallery Oven FGGF3059TFE Model FGGF3059TFE

    The first time was in February. The CO detectors went off at 8pm, 3 hours after cooking. The fire dept determined it was the stove and the gas company red tagged for it spewing over 400PPM. We found a local repairman who came and told us to clean it. The gas company returned and re-tagged as it still gave off unsafe levels. We called Frigidaire back and they finally sent a technician who immediately recognized the oven as occasionally having a faulty safety valve. He replaced it the next day. Last week, 7 hours after cooking, our CO detectors went off at 3Am. The fire dept came and again stated it was the oven. Frigidaire is being unresponsive and insensitive to the situation.

    Model
    FGGF3059TFE
    Serial number
    VF85101006
    Bought from
    Hudson Appliance
    Bought
    Jan 1, 2019, about then
    Where
    Medford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Apr 20, 2021, sent to the company Apr 23, 2021, published by CPSC May 7, 2021

    The product, in the report: The glass to the range is falling off due to the handle and screws are too short. This is a huge risk to families as small children will get hurt due to the issue.

    The Electrolux Range has a faulty handle that has the glass fall off and can kill a child. We have attempted several times to have the parts replaced and or serviced due to the negligence of Electrolux. The issue is that the screws are not long enough, therefore, the handles come off and the glass falls down. We have 42 ranges in an affordable housing community which risks children with injuries. I have listed a few of the serial numbers. Model # FFEF3016UBB Serial # VF90208973, VF84624059, VF83128228, VF83128229

    Model
    FFEF3016UBB
    Serial number
    VF90208973
    Where
    La Pine, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 10, Unknown
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Apr 4, 2021, sent to the company Apr 9, 2021, published by CPSC Apr 23, 2021

    The product, in the report: Frigidaire range/stove PLEF398CCB Stainless steel kitchen stove

    Lights on control panel flickered on and off and temperature on one element went at max, when set to a low level. Happened multiple times, then quit working entirely.

    Model
    PLEF398CC
    UPC
    none found
    Serial number
    VF32441823
    Where
    GOOSE CREEK, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 59, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Mar 27, 2021, sent to the company Apr 5, 2021, published by CPSC Apr 19, 2021

    The product, in the report: Smooth range - by Frigidaire- stainless - black

    Hi,

    We finished baking our meal and the over had been turned off for about 10 minutes. We were baking potatoes.

    I was standing in front of the oven getting my food and the front oven glass exploded. Prices of small glass went everywhere and cut my feet!!! I am so grateful my grandchildren were not here!!! Our home was bought two years ago and this was the standard appliances that came with the home. Glass was everywhere!!!!

    Model
    FFEF3054TS
    UPC
    120551098
    Serial number
    VF82612883
    Where
    Lakeland, Florida: Unspecified
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No one hurt

    Made Mar 18, 2021, sent to the company Mar 25, 2021, published by CPSC Apr 8, 2021

    The product, in the report: Mod. PLES389ECC SER. NF54921455 FRIDIDAIRE Manufactured for electrolux home products P.o. box 212378 Augusta ga 30917 Made in Canada 3 wire ac only Listed 2005 60 hertz

    Bought house 2 years ago this stove was already installed, We had a problem today with it. 3-17-21. Burner turnt on by itself created a fire as we ad stuff on oven. Was extinguished luckily we were in kitchen. Couldn’t shut off burner with knob. Turnt off breaker. Turnt back on breaker had error message.. turnt off breaker..then back on... the knob is digital numbers jumped around could not shut off. Leaving breaker off to prevent any more unexpected hazards. Luckily no one was hurt.

    Model
    PLES389ECC
    Serial number
    NF54921455
    Where
    Fridley, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 10, Unknown
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frididaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Feb 22, 2021, sent to the company Mar 11, 2021, published by CPSC Mar 25, 2021

    The product, in the report: Frigidaire Professional Range

    One burner on the range turned to a high temperature when a low temperature was selected, then would not turn off when off was selected. Would only turn off when I cut power to the range by turning off the breaker. When I turn the power back on at the breaker the burner turns back on high on its own.

    Model
    FPEF3081KFC
    Serial number
    VF04259979
    Where
    Swansboro, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 5, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidiare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No incident, no one hurt

    Made Feb 20, 2021, sent to the company Mar 9, 2021, published by CPSC Mar 23, 2021

    The product, in the report: Frigidare Range stainless steel Model PLEF398CCC

    This has happened several times, I couldn’t figure out what it going on. I was cooking dinner on front right burner of my Frigidaire Range PLEF398CCC. Walked away after turning stove off. Came back to kitchen after smelling smoke. Burner was still on HI, frying pan was completely burned. I could only shut it off at the breaker box. Next day I flipped breaker, burner came back on HI! Turned breaker off went to work. When I came back, I turned breaker on again, this time burner stayed off. I called to have it repaired. Contractor looked up model and serial number, couldn’t find parts, told me of this recall. This is obviously a fire hazard, stove could have burned my house down. We were lucky.

    Model
    PLEF398CCC
    Serial number
    VF34409224
    Bought from
    Albert Lee, Bellevue WA
    Bought
    Dec 31, 2004, about then
    Where
    Sammamish, Washington: Home/Apartment/Condominium
    Who was involved
    Age 57, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire by Electrolux, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  8. No incident, no one hurt

    Made Feb 9, 2021, sent to the company Mar 1, 2021, published by CPSC Mar 15, 2021

    The product, in the report: Frigidaire Single Wall Convection Oven, Model No. FPEW3085KFB, Serial No. NF04737264. MOdel FPEW3085KFB

    On Thursday, February 4, 2021, I was using my Frigidaire Single Wall Convection Oven (Model No. FPEW3085KFB; Serial No. NF04737264) with the temperature set at 200 degrees convection setting. I originally purchased that product in 2011. I had it set at to 200 degrees to warm up some bread. After some time, I began to smell smoke and smoke began to fill our kitchen. When I opened the oven door to check inside, the temperature was super hot and there was smoke all over. I took out the pan on which I had placed the bread and threw it outside. We then tried to turn the oven off. Unfortunately, while the visible display for the oven seemed to indicate that the oven was off, it would not go off and after some time we became concerned about the risk of a fire. I then called an electrician who advised me on how to turn off the breaker at the fuse box that controlled the oven.

    Model
    FPEW3085KFB
    Serial number
    NF04737264
    Bought from
    Al Grace Appliance, Rockford, Illinois
    Bought
    Jan 12, 2011, about then
    Where
    Rockford, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 51, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  9. No one hurt

    Made Jan 25, 2021, sent to the company Mar 10, 2021, published by CPSC Mar 24, 2021

    The product, in the report: slide-in range

    (10/2?/2020) The consumer stated that she heard a pop. She looked up and saw sparks and smoke coming from one of the Frigidaire electric range’s control knobs. She ran over to the range and noticed that one of the burners was fully on and attempted to turn it off, but was unsuccessful. Hence, she initiafly panicked, and then ran to the circuit breaker box and flipped the electrical switch that is mapped to the range, which completely powered off the range.

    At the time of this fire hazard incident, the consumer was not aware of the “Voluntary Recall Alert “ for thr Frigidaire 30” electric smoothtop slide-in ranqe that was installed in the condo, which she had purchased in February 2020. The comumer contacted Frigidaire (10/13/2020), who acknowledged that the model was included in a recall. The consumer stated that there were rubber gaskets applied to each of the control knobs, which was the repair for this Frigidaire electric range recall done by the previous owner. However, these rubber gaskets (i.e., the Frigidaire repair kit) did not prevent the fire hazardous incident that occurred in her condo on 10/22/2020. If she was not home or was asleep that day when this fire hazardous incident occurred, most likely i t would have erupted into a fire resulting in property damages and perhaps personal injuries or even death.

    Frigidaire offered the consumer a 40% discount to replace the range with a new one, but it hod to be a Frigidaire model. However, the new Frigidaire model #[REDACTED] (with the same configuration as the Frigidaire electric range recall model #PLES399EC) was not available in Hawaii; hence, the consumer was not able to use the 40% discount offered by Frigidaire. Please note again that the repair kit provided by Frigidaire did not work.

    The consumer no longer has the “recalled” Frigidaire electric range

    Model
    PLES399EC
    Serial number
    NF61424296
    Bought from
    in home
    Where
    Honolulu, Hawaii: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  10. Hurt, no treatment

    Made Jan 11, 2021, sent to the company Jan 28, 2021, published by CPSC Feb 11, 2021

    The product, in the report: Purchased 10/14/2020 Frigidaire stove Model GCRI3058AFB

    The convection roast feature on my Frigidaire stove Purchased 10/14/2020 Model GCRI3058AFB smokes up the house and splatters grease from the roast all over the inside of the oven. It burns my eyes and requires opening all the windows. The oven is not dirty except after using the convection roast. According to their call center technician the fan is too strong to be used safely. I fear it will cause a fire without having the fan adjusted to a safe level. The technician suggested I put aluminum foil around the roast to block the air flow (which defeats the convection feature) and the call center tech sent me information on how to jury rig the oven using 6 layers of foil and parchment paper underneath the roast. The oven is a fire hazard waiting to happen. It does not work safely when following the owner’s manual directions or their own on-line video. I have tried using the convection roast 4 times all with the same results. People on the internet have reported similar problems. I have provided photographs documenting everything and NO ONE has told me I have done something wrong. The feature is being used so far cooking chicken in a pan that looks like the one on the Frigidaire [REDACTED] video and so far my injuries are limited to burning eyes and breathing. I fear trying to cook a turkey will result in a fire.

    Model
    Model GCRI3058AFB
    Serial number
    SN VF03575968
    Bought from
    Brothers Main, Wisconsin
    Bought
    Oct 14, 2020
    Where
    Sun Prairie, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 73, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  11. No one hurt

    Made Dec 14, 2020, sent to the company Jan 5, 2021, published by CPSC Jan 21, 2021

    The product, in the report: Frigidaire Professional series stove

    Left Fron stove top burner does not shut off

    Model
    PLEF398CC
    Serial number
    VF31536498
    Where
    Homosassa, Florida: Home/Apartment/Condominium
    Who was involved
    Age 62, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Dec 8, 2020, sent to the company Jan 26, 2021, published by CPSC Feb 9, 2021

    The product, in the report: cook top

    (10/01/2020) The consumer has a safety concern about the knobs on the cook top. She stated that the knobs on the cook top are easily broken and she is now on the third replacement set.

    The product is located in the consumer’s mother’s apartment which is the same address as the consumer. When the consumer went into the apartment, she smelled gas. The gas was seeping from the broken knobs but her mother never smelled the gas. The consumer tried to turn the stove off but the knobs just continued to go around. The gas had to be shut off.

    The consumer contacted the firm and was advised that the problem was operator’s error.

    Model
    FFGC3026SS
    Serial number
    3F93301606
    Bought from
    Paradise Appliance, Arizona
    Bought
    Sep 5, 2020, about then
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Oct 12, 2020, sent to the company Oct 22, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Frigidaire range Model No. FFEF3051TWC Serial No. VF74036671

    I was using my Frigidaire oven (model FFEF3051TWC Serial No. VF74036671), and the inside door glass exploded and shattered.

    Model
    Model No. FFEF3051TWC
    Serial number
    Serial No. VF74036671
    Where
    RANTOUL, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Sep 28, 2020, sent to the company Oct 28, 2020, published by CPSC Nov 12, 2020

    The product, in the report: Brand New Range

    Inside oven door window exploded while using oven. Brand new range delivered on Friday September 25, 2020. Pre heated the oven on Friday, odd smell but was expecting that because they said to burn off factory residue. Saturday, cooked casserole at 350 for about 45 minutes then turned up temp to 400 to cook pizza. About 4 minutes into cooking pizza the inside glass shattered. I was standing close, entire family was in kitchen.

    Model
    GCRE3060AFD
    Serial number
    VF03381850
    Bought from
    Lowes, Washington
    Bought
    Sep 23, 2020
    Where
    Moses Lake, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Sep 23, 2020, sent to the company Oct 21, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Frigidaire stove Model PLES399ECD heating element overheating problems with stove off

    Frigidaire stove heating element overheating problems with stove off, When we bought our house I purchased all new Frigidaire appliances. The stove started turning itself on and off by itself. One burner gets red hot. There are hundreds of complaints that these stoves do this. Frigidaire just sells you expensive Chinese crap replacement boards. The Frigidaire dryer was also junk with main board failures and expensive replacement parts. There is some very bad engineering on their stoves. Something that can reach 1,000 degrees on the stove top (flat glass ((ceramic?)) top needs to have switches that are at the beginning or the end of a circuit so when you switch the burner to “off” the electricity is shut off to the entire control board for that element. In this case shutting the element to off only suggests to the board that it should turn off the element. This is a bad design. If one of the IC chips has issues it is capable of turning the elements off and on even if the main control is set to off. Bad manufacturing and engineering somewhere to cut costs. I worked in the electronics field all my adult life with a degree in electronics. There is no reason a stove engineered like this should be on the American market. The pan of water was just placed there for a short time. I turned the dial to high in the middle of this video to show that the switch was still functional. I did not want to have the dammed thing heat up so hot that it might break the top glass or melt something inside the stove. see video [REDACTED]

    Model
    PLES399ECD
    Serial number
    NF62327749
    Bought from
    don’t remember store is out of business, Florida
    Bought
    Sep 1, 2010, about then
    Where
    Sarasota, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Sep 18, 2020, sent to the company Oct 8, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Stainless steel. 30 inches wide. 5 burners.

    we purchased a new Frigidaire Range/Oven Model #FGGH3074VFB. Serial no. VF03099139 from Abt Electronics. It was delivered and installed the same day it was delivered. Using the burners was no smell and no problem. Using the oven however produced a strong smell of natural gas. A repair guy came out and found a gas connection inside the oven not even finger tight. He said it was basically spewing gas all over inside the oven. I contacted Frigidaire and reported it as unsafe.

    Model
    FGGH3074VFB
    Serial number
    VF03099139
    Bought from
    Abt Electronics, Indiana
    Bought
    Sep 10, 2020
    Where
    Tempe, Arizona: Mobile/Manufactured Home
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Sep 17, 2020, sent to the company Oct 8, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Frigidaire Range model LFEF 3054TFC

    The oven had been turned off after use when the oven glass both inner and outer shattered sending shards of glass across the kitchen. This is Frigidaire model LFEF3054TFC, serial VF73110540. I have used this range for three years without incident. I called the[REDACTED] fire department as I thought it was an electrical explosion.The firemen determined it had to be a flaw in the glass.

    Frigidaire’s response was that I would have to call a repairman and pay for the call.After he looked at it, I could get a new door at 20 percent discount. They gave me the runaround from the first consumer rep, to the recall department, and finally the complaint department whose response was the same as the consumer rep. No one cared about the safety aspect.

    Model
    LFEF3054TFC
    Serial number
    VF73110540
    Bought from
    in new house
    Bought
    Oct 1, 2017
    Where
    Berea, Kentucky: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire model LFEF3054TFC, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  18. Hurt, no treatment

    Made Aug 22, 2020, sent to the company Sep 25, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Model# LFEF3054TFE Frigidaire oven

    My children and I were in the back rooms when we heard a loud bang from the kitchen. The outer glass from the oven shattered. The oven was not in use and had not been in use for at least several days. The pieces of glass were everywhere and my two young children were terrified. The glass is difficult to clean up as I am pregnant, making the oven unusable and my kitchen a minefield.

    Model
    LFEF3054TFE
    Serial number
    VF80310585
    Bought from
    I don’t know, South Carolina
    Bought
    Aug 22, 2018, about then
    Where
    Graniteville, United States: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  19. Hurt, no treatment

    Made Aug 22, 2020, sent to the company Oct 14, 2020, published by CPSC Oct 7, 2020

    The product, in the report: • Frigidaire Stove black model number FFEF3003 RBA

    Was cooking in the oven when I heard a loud sound and looked over and the stove was on fire.

    Model
    FFEF3003RBA
    Serial number
    VF61715143
    Bought from
    Lowes, Georgia
    Bought
    May 17, 2017
    Where
    Bremen, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  20. No one hurt

    Made Aug 10, 2020, sent to the company Sep 1, 2020, published by CPSC Sep 16, 2020

    The product, in the report: Frigidaire Range Model FGES3065KFA I purchased a firgidaire range slide in in 2010. Model number FGES3065KFA serial number NF00421659. It has a glass top and push in buttons. Back about a year ago when you would walk by the range it would beep and light up the front burner. It did not actually come on. Just the HE would come on quickly. Then whe we had something on that bunner it would raise the temp higher then what we originally set it to. I started filming it on my phone because I thought I was crazy. Now it comes on all by itself. I got on the recall list and saw there was problems. I did not type in the numbers assuming there was a recall. I called the company we purchased it from. Two gentlemen came out and said “yeah we know what part it is actually may be two parts. But this model is not covered by recall. Now my stove is doing the same thing other stoves are doing exact same thing and it is not covered. The worker said because slide ins are sold less so fewer people complain. We are cooking more and more at home and this burns things if I do not babysit it. It comes on whenever it wants to. This is a safety issue that needs to be taken care of. Can you please help me? Last Sunday I came downstairs and the front burner was on high. Fire red. I have grandchildren, I need an over to cook. We have not eaten out since March. I need a safe stove top. I just need the parts and fixed. I called the company and told them what happened. The repair people said they know what it is just like the recalled models. But they will not help me. This is so unsafe. Two Sundays ago it came on by itself and I came downstairs the burner was fire red. I can not leave anything on the stove or it will trigger the burner to come on. Other ovens that do the same thing are recalled.

    I purchased a firgidaire range slide in in 2010. Model number FGES3065KFA serial number NF00421659. It has a glass top and push in buttons. Back about a year ago when you would walk by the range it would beep and light up the front burner. It did not actually come on. Just the HE would come on quickly. Then whe we had something on that bunner it would raise the temp higher then what we originally set it to. I started filming it on my phone because I thought I was crazy. Now it comes on all by itself. I got on the recall list and saw there was problems. I did not type in the numbers assuming there was a recall. I called the company we purchased it from. Two gentlemen came out and said “yeah we know what part it is actually may be two parts. But this model is not covered by recall. No Check Spelling Help - Click for help Include: What happened to prompt your Report? What type of product(s) were being used? Who was using the product(s)? How were the product(s) being used? Was there a harm or risk of harm, such as an injury, illness, or death? How did the harm or risk occur? Future screens will ask you for specific product details and injury information. Please do not provide personally identifiable information (name, address, telephone number) in this box. * Incident Date: Select Date Estimated Help - Click for help Please put the incident date or the date when you first learned that the product could present a safety concern. w my stove is doing the same thing other stoves are doing exact same thing and it is not covered. The worker said because slide ins are sold less so fewer people complain. We are cooking more and more at home and this burns things if I do not babysit it. It comes on whenever it wants to. This is a safety issue that needs to be taken care of. Can you please help me? Last Sunday I came downstairs and the front burner was on high. Fire red. I have grandchildren, I need an over to cook. We have not eaten out since March. I need a safe stove top. I just need the parts and fixed.

    Model
    FGES3065KFA
    Serial number
    NF00421659
    Bought from
    Bindles Applaince Store in Lima Ohio
    Bought
    Jul 19, 2010
    Where
    Waynesfield, United States: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Range convection oven glass cooktop, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made May 20, 2020, sent to the company Jun 4, 2020, published by CPSC Jun 18, 2020

    The product, in the report: Frigidaire Smoothtop Range Black w/Stainless Steel Model: PLEFM399DCB Serial: VF44842963

    I purchased a Frigidaire Smoothtop Electric Range Serial #VF44842963 in 2005. The control panel would display a blinking error message and beep. I called & found out there was a recall. We had the unit looked at twice over the next year. Both times I was assured that there was NOT a recall & my store was fine. I figured I just purchased a lemon model and continued to use it. I would jiggle the control knob until the beeping, blinking error message would stop. That was until the control panel shorted out. I turned on the stove. A buzzing sound came from behind the panel then blue smoke spewed from it. I shut off the breaker to the stove and called a repair man. The main panel was fried. I am angry because I was told that my unit was NOT on a recall not once but twice. I am being charged $425 to replace the control board which should’ve been replaced from the start. I would like someone to contact me about reimbursement. Sincerely, [REDACTED]

    Model
    PLEFM399DCB
    Serial number
    VF44842963
    Bought from
    Standard TV & Appliance
    Bought
    May 1, 2005, about then
    Where
    Bend, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Smooth Top Range, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  22. Hurt, no treatment

    Made May 20, 2020, sent to the company Jun 4, 2020, published by CPSC Jun 18, 2020

    The product, in the report: Frigidaire Oven Model # FFGS3025PWG Serial # AF64305996

    Stove, Oven range.

    The oven range just out of no where made a boom sound and the glass shattered. I called the manufacture of the stove and explain that their product almost killed someone. All they wanted me to do was to call a service provider to take a look at the product and replace the part.

    There was no accountability taken please for their product. I then started researching and realized they have many complaints like this. Why are such products still on the product. Does someone need to die for them to take this incident seriously.

    During this Covid time when everyone has to stay home. They just don’t care. I am sad that so many big companies don’t care what they release to the public.

    Please assist and help if you can.

    Serial number
    AF645305996
    Where
    Staten Island, United States Minor Outlying Islands: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  23. No one hurt

    Made May 2, 2020, sent to the company May 15, 2020, published by CPSC Jun 1, 2020

    The product, in the report: Frigidaire Slide in range Model FPGS3085PFA

    I have a slide in range for my island. It is a Frigidaire. I have contacted Electrolux (who owns Frigidaire) several times as well as the Better Business Bureau. We are playing phone tag. I have requested communication via email because both my husband and myself have full time jobs. They will not give any info in their emails except that they have called. Here is the problem. The oven is defective and unsafe. It was working fine until I used the self clean mode, thats when all the problems started. I was preparing Thanksgiving dinner and we went to remove the middle grate and it was stuck. We had a hard time getting it out. Then we noticed the middle AND bottom grates were just balancing on the ridges. Apparently the oven expanded or the grates shrunk. You can not use either grate because they do not fit properly and when we put the Turkey on it the whole grate collapsed and the gravy went everywhere. I have a video of it. This oven is unsafe.

    Model
    FPGS3085PFA
    Serial number
    AF34801342
    Bought from
    Grants
    Bought
    May 22, 2014
    Where
    Joliet, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Mar 14, 2020, sent to the company Mar 23, 2020, published by CPSC Apr 6, 2020

    The product, in the report: fridgaire elements range. Model number LEEFM389FEB

    our range turned on without having any knobs on. There was an oven mitt on the stove and it burned to ash. We were not home when this happened. Thankfully our home did not burn down!

    Model
    LEEFM389FEB
    Bought from
    lowes, Michigan
    Bought
    Aug 7, 2010, about then
    Where
    Grand Rapids, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  25. Seen by a doctor or nurse

    Made Jan 31, 2020, sent to the company Mar 4, 2020, published by CPSC Mar 18, 2020

    The product, in the report: Frigidaire 5 burners gas range with oven Model LGG53042KSM

    The consumer turned on the range burners (not sure which ones or 2 of the five burners) and she turned on the oven (400 degrees,.for approximately 1 hour. This was the very first time that the consumer used the oven since she moved into the home. She had only been in the home for 1 month,

    The CO detector in her home alarmed. The consumer called the fire department, who came out. The consumer also went outside for fresh air. Fire Dept. ventilated the home. The consumer experienced headache and nausea.

    She observed fire department measured CO blood levels were at 13%. . The CO level in the basement was 266 on her personal CO monitor when she found it!

    The next day the consumer went to the hospital and had oxygen therapy and was released the same day, but she still had CO in her blood.

    Prior to this incident, the consumer noticed that there was a delay to the ignition on the range burners. She tried different settings, but the problem was still present. The consumer’s husband also used the range and oven a few times in the past and he experienced the same delayed ignition problems. When she used the oven on the night of the leak, she smell gas strongly + it made eyes water before stove igniter. Also noticed her dish took longer to cook than it should have.

    The consumer called the manufacturer, Tel: (888) 360-8556, because her problem was similar to what is listed in [REDACTED]. The firm’s rep. told her that the product was not included in the recall. Nothing else transpired.

    The consumer asked the landlord to repair the range or replace it, but she has not been willing to do either.

    Model
    LGGF3042KFM
    Serial number
    VF23434328
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  26. Hurt, no treatment

    Made Dec 14, 2019, sent to the company Jan 14, 2020, published by CPSC Jan 29, 2020

    The product, in the report: Stainless induction range.

    I was putting a cookie sheet away in the bottom drawer of my Frigidaire oven, with the oven off and cooled for several hours, when the outside glass window in the oven exploded, sending glass particles all over me and the kitchen. I did not touch the door prior to the explosion. The stove is 15 months old.

    Model
    Induction stove
    Bought from
    The Home Depot, Georgia
    Bought
    Aug 12, 2018
    Where
    Parrish, Florida: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigadaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  27. No one hurt

    Made Dec 8, 2019, sent to the company Jan 3, 2020, published by CPSC Jan 17, 2020

    The product, in the report: Frigidaire Gallery Series Smooth top Range. Model Number GLEFM97FPWA. Serial Number VF61346263. 30” Free standing Range in white.

    Fridgeaire Smoothtop Range, Gallery Series, Model number GLEFM97FPWA, Serial Number VF61346263.

    My wife was in the kitchen, loading the dishwasher when the stove emitted a very loud, long beep. Then the left front surface unit turned itself on, to the high setting. She tried turning the knob on, hoping that she could get the unit to turn off, but it would not turn off. She went to our circuit box and turned off the breaker.

    When I got home she told me what happened so I turned the breaker back on and everything seemed fine. I found this Recall notice and have turned the breaker back off, until we can figure out what to do.

    Model
    Model Number GLEFM97FPWA
    Serial number
    VF61346263
    Bought from
    Jeff Lynch Appliance, South Carolina
    Bought
    Oct 14, 2006
    Where
    greer, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Nov 21, 2019, sent to the company Jan 8, 2020, published by CPSC Jan 23, 2020

    The product, in the report: Kitchen range with oven

    The range was included in CPSC Recall# 09-333 and has been serviced for this issue in accordance with the recall. The consumer estimates that it has been serviced at least 3 times over the years.

    The consumer has experienced all 3 problems stated in the recall: All 4 of the burners have jumped to a higher temperature unexpectedly. Different burners have turned on unexpectedly. Some of the burners could not be turned off and the consumer had to either unplug the range or trip the breaker The consumer has contacted the manufacturer each time and they sent the replacement parts out to her (usually overnight) and scheduled a technician to service the range. Every time the repair was the done, the problem returned. The length of time that it took the problem to return varied.

    Approximately 3 of her pots have been burned to the point that she discarded them. The manufacturer did not compensate her for the damage. No one has been injured.

    The consumer has never had a problem with the oven. However, she has never used the self-cleaning feature, because of some concerns that she has read about.

    10/2019: The consumer called the manufacturer, but the rep. (name unknown) told her they were not doing any further repairs on her range. Nothing else transpired.

    Currently, the range is unplugged and the consumer refuses to use it in light of her safety concerns.

    Model
    GLEF296
    Serial number
    VF344410603
    Bought from
    ABC Warehouse
    Bought
    Jun 15, 2009, about then
    Where
    Flint, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Galary Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  29. Hurt, no treatment

    Made Oct 18, 2019, sent to the company Nov 15, 2019, published by CPSC Dec 2, 2019

    The product, in the report: Oven Range

    The consumer indicates that her son-in-law woke up in the middle of the night because he heard a loud noise but decided to go back to sleep as h did not hear it again. The next morning, the consumer’s son-in-law went to the kitchen and noticed that there was glass all over his floor as the oven range’s glass door had exploded; this is when he realized this was the noise from the night. He noticed his linoleum floor also had cut marks; he proceeded to sweep the floor.

    The consumer contacted the Manufacturer and explained the situation; the representative she spoke with scheduled for a Service Technician to inspect the unit on ~10/09/2019. The Service Technician inspected the unit and said the glass door had to be replaced. Glass pieces were still stuck to the oven door and fell, and although the consumer swept and vacuumed the floor after the inspection, pieces of glass must have been left because her grandson received three small lacerations on his left foot.

    The consumer contacted the Manufacturer again and was told that they would only replace the glass door; said glass door was replaced on 10/17/2019.

    The consumer states that the oven is used approximately three to four times weekly whereas the cooktop is used six to eight times per week.

    The consumer plans on keeping her oven range for at least the next thirty days in case an investigation ensues.

    Model
    FFEF3054TDG
    Serial number
    VF92909742
    Bought from
    ABC Warehouse, Michigan
    Bought
    Aug 6, 2019
    Where
    Fowlerville, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  30. Hurt, no treatment

    Made Oct 7, 2019, sent to the company Oct 25, 2019, published by CPSC Nov 8, 2019

    The product, in the report: Stainless steel oven

    My Frigidaire stainless oven had been set to preheat . I heard a noise and looked and flames were coming up the oven wall and I could smell something burning which ended up being the back electrical panel . Now the oven doesn’t work . I tried replacing two interior parts (cooking element and thermostat) which didn’t fix the problem . I’m assuming the electrical wires in the back panel was damaged. The inside of the oven was clean and no food was inside so it’s definitely a manufacturer defect.

    Model
    FGEF3041KFC
    Serial number
    VF04035771
    Bought from
    Sears, Virginia
    Where
    Altavista, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  31. No one hurt

    Made Oct 4, 2019, sent to the company Oct 22, 2019, published by CPSC Nov 5, 2019

    The product, in the report: Smooth top cooktop

    The main large (bottom right) burner intermittently stays on after turning the control knob off (seems to happen after the unit heats up). The only way to get it to shut off is to turn the circuit breaker off until the unit cools down. It is extremely hazardous as numerous people use the unit and not everyone will know where the breaker is or even think of turning it off

    Model
    Fec30s6abf
    Where
    Shelton, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Oct 4, 2019, sent to the company Nov 1, 2019, published by CPSC Nov 18, 2019

    The product, in the report: Oven glass door

    Caller is reporting that her outer oven glass door exploded while in use. She stated that it was in the pre-heating mode at 350 degrees for a few mins when the incident occurred. Caller stated that the glass pieces blew all over the room about 4ft from its location. No injuries were sustained from this incident.

    The manufacturer was contacted and she was advised that a replacement glass would sent out at her expense but they were not going to take responsibility for this incident. Caller is concerned that this oven door is a safety hazard and should be reported for a recall.

    Model
    FGEF3030PFB
    Serial number
    VF62014668
    Bought from
    installed in new home
    Bought
    Jul 1, 2016, about then
    Where
    Franklinton, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Sep 3, 2019, sent to the company Oct 11, 2019, published by CPSC Oct 28, 2019

    The product, in the report: stove

    (08/20/2019) The consumer stated that he smelled smoke. When he went to check, he saw that the stove triple burner on the stove had come on by itself. The consumer had to unplug the stove to get the burner to go off. After a while, the consumer plugged the stove back in. The same burner came on again by itself.

    The consumer had a technician to come out to check the product. The consumer was advised that wires in the motherboard had burned. He was also advised that the motherboard had to be replaced.

    (09/03/2019)The consumer contacted Frigidaire and was advised that the product was not recalled.

    Model
    FPEF3081MFA
    Serial number
    VF14641467
    Bought from
    In home when purchased in 2/2015
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Sep 2, 2019, sent to the company Sep 24, 2019, published by CPSC Oct 8, 2019

    The product, in the report: Frigidaire Gallery 30’’ Slide-In Induction Range 30” W x 28-5/16” D x 36-5/8” H fgis3065pf Stainless steel appliances

    The conduction burners will turn on with very soft vibrations, such as walking past the oven.

    Model
    FGIS3065PFD
    Serial number
    AF60206492
    Bought
    Nov 27, 2015, about then
    Where
    Vancouver, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Jul 26, 2019, sent to the company Aug 16, 2019, published by CPSC Aug 30, 2019

    The product, in the report: Oven Range

    The consumer indicates that the front and left burner of his oven range will come on by itself even when all burner knobs are turned off. The consumer states that no matter what he does, the burner will not shut off so he has to switch the breaker. As soon as the consumer turns the breaker on when he wants to use the unit, the same burner will become cherry-red hot in the off-position.

    The consumer contacted the Manufacturer and explained the situation; the representative he spoke to informed him that because his unit is not recalled and is after the warranty expiration date, they could not assist him free of charge.

    The consumer states that the cooktop is used four to five times per week whereas the oven is used approximately once yearly.

    The consumer plans on keeping his oven range for at least the next thirty days in case an investigation ensues.

    Model
    FEFLZ87GCC
    Serial number
    VF90950695
    Bought from
    HH Gregg, Ohio
    Bought
    Jun 15, 2009, about then
    Where
    Litchfield, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Apr 23, 2019, sent to the company May 1, 2019, published by CPSC May 15, 2019

    The product, in the report: Frigidaire Gallery 30” Slide In Range in Black

    Two different incidents... 1.) When using the oven the cooktop flashes and the left front element goes on without anyone touching it and the control knob is off. 2.) Last week cooktop started flashing again, this time in the middle of the night, again while the oven is completely off.

    Model
    FGES3065KBA
    Serial number
    NF95027218
    Bought from
    Pc Richard, Connecticut
    Bought
    Apr 1, 2010, about then
    Where
    Trumbull, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Mar 19, 2019, sent to the company Apr 3, 2019, published by CPSC Apr 17, 2019

    The product, in the report: frigidaire oven range was in new house when i purchased the home from DR HORTON you have several hundred incidents of these units

    my complaint has to do with frigidaire MODEL #FFEF3048LSM serial no.VF64602675 oven range. as you can see this serial no. falls between your listed nos. of VF122 to VF831 on the recall list. i called on 03/18/2019 and was helped by a man named [REDACTED]. he explained that he did not have a model no., so i gave him my no. and he told me that it was not listed. i have some experience with recalls and believe that the recall should be bas on the manufacturing design, not a model no. this product is extremely dangerous and does not regulate heat properly, as well as not shutting down when the indicator is turned to “off”. i am surprised that they are still selling these relics at this time, after the recall started in 2009.

    Model
    FFEF3048LSM
    Serial number
    VF64602675
    Bought from
    dr horton, Florida
    Bought
    Jan 11, 2017
    Where
    vero beach, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Dec 21, 2018, sent to the company Feb 5, 2019, published by CPSC Feb 21, 2019

    The product, in the report: Frigidaire oven/range

    On Sunday evening, December 16, 2018, our Frigidaire oven had been on at a 425 degree setting for 30 minutes (including the pre-heat time). My wife was baking salmon and asparagus for our dinner with our daughter that evening. Suddenly, my wife and I heard a crashing noise, and found that the glass door in the oven had shattered. Being safety glass, it crinkled rather than explode. There were plenty of shards everywhere. The next day we called Sherman’s Appliance store in [REDACTED], since that’s where [REDACTED], our builder, had purchased the appliance. We moved into the home August 28, 2018, so expected the item would be covered under the one year warranty.

    Model
    FFEF3051TSA
    Serial number
    VF71735199
    Bought from
    Sherman’s Appliance, Illinois
    Bought
    Aug 28, 2018
    Where
    Normal, Illinois: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Sep 28, 2018, sent to the company Oct 18, 2018, published by CPSC Nov 1, 2018

    The product, in the report: Frigidaire 30” Cooktop Model FPEC3085KS

    Frigidaire Cooktop “Professional” Series

    Model No. FPEC3085KS

    Last night (09-27-2018) a horrible burning smell came out of the cooktop. When I looked in the cabinet below, we could see FLAMES in the metal box under the control knobs. I used a kitchen fire extinguisher to put out the fire. We turned all the knobs to “off,” but one element remained on - even though all the knobs were in the off position. I cut the power at the breaker box. When I flipped the breaker back to “on,” the same element came on, even though all the knobs were still in the off position.

    This cooktop is a fire hazard and should be recalled. Had no one been home, there would have been a serious fire.

    This is an ongoing issue with Frigidaire. They had to recall cooktops in 2009 and 2010 for this exact problem -- burners turning themselves on and starting fires- yet this model was not recalled. This is a life safety issue.

    Model
    FPEC3085KS
    Serial number
    NF12619807
    Bought from
    Ware House Discount Cetner, California
    Bought
    Aug 1, 2011
    Where
    Portland, Maine: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidiare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jul 31, 2018, sent to the company Aug 8, 2018, published by CPSC Aug 22, 2018

    The product, in the report: Frigidaire gallery flat top stove

    Ovens front right burner turns on full blast and Inhave to turn the breaker off in the house to turn the oven off every time I use it.

    Model
    GLEF396AQA
    Serial number
    CF23526917
    Where
    Spokane Valley, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. First aid

    Made Jun 23, 2018, sent to the company Jul 2, 2018, published by CPSC Jul 17, 2018

    The product, in the report: Frigidaire Wall Oven - Black Model Number: GLEB27S9FBD Serial Number: NF90625946

    After about 8 years of use my oven racks no longer stay in place and fall down. I am very concerned me, my husband or my child may be burned by hot food, as we cannot afford to buy another new oven for this reason. I contacted Frigidaire customer service who is not taking any responsibility, but stated in the response that the oven cavity could have expanded. The want ME to purchase new racks they offer with no guarantee they will work. There are several track positions and the distance at the top is smaller than that at the bottom, so again, they rack they want me to buy may work on one rung, but not another? I think this oven should be recalled and a new one provided before someone is seriously burned. Please check into any history this company is ignoring as I find it hard to believe I am the only person having this problem.

    Wall Oven Model Number: GLEB27S9FBD Serial Number: NF90625946

    Model
    GLEB27S9FBD
    Serial number
    NF90625946
    Bought from
    Jeffers MCGill
    Bought
    Feb 2, 2010, about then
    Where
    South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  42. First aid

    Made Apr 21, 2018, sent to the company Jul 25, 2018, published by CPSC Aug 8, 2018

    The product, in the report: Frigidaire Gallery 30 inch double wall oven, stainless steel model number fget3065pfb

    I recently purchased a wall oven from Lowes. It is a Frigidaire Gallery 30 inch double oven the model number is af34602645. Lowes did not disclose the oven was an older model not the current one.

    Three times now when I have had heavy items, once a turkey and twice a stew, the oven racks have fallen out when I pulled out the racks just a little bit. This causes the contents of the oven to fall out of the oven spilling hot liquids. The first time I had a small burn the next times I was more prepared.

    This is a danger. When I google the problem others have the same problem.

    I purchased the oven about 1 1/2 years ago. The incident below represents the latest one.

    When I called Frigidaire they do have replacement racks they indicated that if I send in my proof of purchase they will send me new ones. It would appear that they are aware of the problem but according to them no recall has been made. It is amazing that I will have to pay to have a known safety problem fixed because the oven is over a year old. To me this is unbelievable that a danger is allowed to persist.

    I hope that no one has a serious injury as a result. If a small child had been near by my outcome could have been different.

    Model
    Frigidaire Gallery 30 inch double wall oven model fget3065pf
    Serial number
    af34602645
    Bought from
    Lowes
    Bought
    Nov 22, 2016
    Where
    Pittsburgh, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  43. No one hurt

    Made Feb 21, 2018, sent to the company Mar 1, 2018, published by CPSC Mar 15, 2018

    The product, in the report: The racks no longer are able to remain in the oven slots that are suppose to hold them in place, it seems that the oven walls have expanded outward because there is a noticeable spacing from the racks to the allotted oven slits.

    We purchased a Frigidaire stove/oven approximately 6 years ago. It worked great until a month ago. The MOD: FGES3065KFD & SER: NF11320516. My problem is that the walls inside of the oven has expanded creating a spacing that no longer will hold the oven racks in place, there is quite a bit of spacing now so the racks will fall on the others.

    Model
    FGES3065KFD
    Serial number
    NF11320516
    Bought from
    Direct Buy, Louisiana
    Bought
    Jun 30, 2011
    Where
    Timpson, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Jan 8, 2018, sent to the company Feb 9, 2018, published by CPSC Feb 26, 2018

    The product, in the report: Frigidaire Flat-top Oven Stove -

    We were in a room outside the kitchen and could smell smoke. We walked into the kitchen and the paper towels on the stove were on fire. We had not used the stove that day, however the front heating element spontaneously turned on, despite no one turning the knob on. Also, sometime you can’t get the element to turn-off despite turning the knob to “off”. This is a serious fire hazard, had we been sleeping or away I’m sure the wood cabinet above the stove would have caught fire and burned the house down.

    Model
    NF54223184
    Serial number
    PLES389EC
    Bought from
    Nebraska Furniture Mart, Kansas
    Bought
    Nov 15, 2005
    Where
    Leawood, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Dec 17, 2017, sent to the company Dec 26, 2017, published by CPSC Jan 10, 2018

    The product, in the report: Frigidaire range glasstop

    My [REDACTED] guest was cooking this morning & the range top burner on the front left side would not turn off. He had to turn it off at the breaker. As soon as I got home, I flipped the breaker & the burner immediately came back on. I tried several exercises to get it to turn off and nothing worked & it was stuck on high. I unplugged the oven as I need to use other electricity in the kitchen, but now I can’t cook. Thank God this did not happen next week @ Christmas when my granddaughters will be here. Also, it goes on without notice and if that had happened in the middle of the night while sleeping w anything near the burner it could have been disastrous.

    Model
    FEFL79FCB
    Serial number
    VF64924561
    Bought from
    LOWES
    Bought
    Sep 14, 2008, about then
    Where
    Brandon, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Oct 14, 2017, sent to the company Oct 24, 2017, published by CPSC Nov 7, 2017

    The product, in the report: Built in double oven. Frigidaire Gallery

    Cleaned top oven successfully. Waited several hours and started cleaning bottom oven. After several minutes the glass in the door shattered.

    Model
    Model FGET2765KWA
    Serial number
    NF10327691
    Bought from
    Tapley Appliance, Alabama
    Bought
    Oct 10, 2011
    Where
    Jacksons Gap, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. Hurt, no treatment

    Made Sep 29, 2017, sent to the company Oct 13, 2017, published by CPSC Oct 27, 2017

    The product, in the report: White oven and stove-top

    On 09/27/17 my Frigidaire oven door exploded sending glass throughout the kitchen, giving me two minor cuts. This is the second time this has happened. The first was on 06/19/17. Frigidaire replaced the door and it was installed by Jensen Appliance on 07/21/17. When I called Frigidaire on 09/28/17 they told me there was nothing they could do, and suggested it was my fault. I called KGMH (channel7) and they did a news report/video the evening of 09/28. Today the parent company, Electrolux, called to schedule a repairman to come determine if the explosion was a result of “a malfunction or misuse” They maintain the temepered glass meets all governmental standards. However, it shouldn’t be shooting out of the oven explosively. It appears to me that the glass is glued in 2 places to the frame. A screw goes through the glass from the back, and then into the handle. If the screw becomes loose, pulling on the handle releases the glass. These explosions are not news to Electrolux. My concern is that if two glass shards drew blood on me, what if they went into a child’s eye, or a nearby pet?

    Model
    FFES3025PWA
    Serial number
    AF44900950
    Bought from
    Lowes
    Bought
    Jan 4, 2016
    Where
    Denver, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 71, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  48. Hurt, care not known

    Made Sep 6, 2017, sent to the company Sep 22, 2017, published by CPSC Oct 6, 2017

    The product, in the report: Oven Range

    The consumer indicates that she got up in the morning and realized that the front and left burner of her oven range’s cooktop had turned itself on even though its dial was in the off position. The consumer states that while she was unplugging the unit from the wall, its glass-top started shattering.

    The consumer states that the last time the oven range had been used was for breakfast the day before.

    09/06/2017 - The consumer contacted the Manufacturer and explained the situation. The representative she spoke to informed her that her oven range is not included in a recall so she needed to contact CPSC to report the product.

    The consumer indicates that she will not have her oven range for the next thirty days as it will be picked up to be thrown out.

    Model
    FEFB79GSA
    Serial number
    VF71727685
    Bought from
    HH Gregg, Alabama
    Bought
    Oct 15, 2010
    Where
    Alabaster, Alabama: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  49. Hurt, no treatment

    Made Aug 28, 2017, sent to the company Sep 6, 2017, published by CPSC Sep 21, 2017

    The product, in the report: My mother-in-law has a Frigidaire Range Model#FGGF3032MFE. Her Carbon Monoxide detector went off several times. After questioning her as to what she was doing when it went off. She was cooking on the stove top each time. I replicated her action and after an hour a half or boiling water on the stove top the CO detector went off. I contacted Fire Dept who responded and confirmed elevated levels of CO. They checked the stove top and confirmed high level of CO being produced by range. I contacted a repairman who checked for gas leaks and burners which he did not find. Burners displayed a blue clean burn. I contact Frigidaire tech support which was no help whatsoever. It could be a serious issue being ignored. I have several videos I would like to forward with CO meter borrowed from local Fire Dept which show the issue. It occurs when a pot is placed on the quick boil burner. CO meter show it emitting over 200ppm. I’m sure this is going unnoticed by many consumers.

    My mother-in-law has a Frigidaire Range Model#FGGF3032MFE. Her Carbon Monoxide detector went off several times. After questioning her as to what she was doing when it went off. She was cooking on the stove top each time. I replicated her action and after an hour a half or boiling water on the stove top the CO detector went off. I contacted Fire Dept who responded and confirmed elevated levels of CO. They checked the stove top and confirmed high level of CO being produced by range. I contacted a repairman who checked for gas leaks and burners which he did not find. Burners displayed a blue clean burn. I contact Frigidaire tech support which was no help whatsoever. It could be a serious issue being ignored. I have several videos I would like to forward with CO meter borrowed from local Fire Dept which show the issue. It occurs when a pot is placed on the quick boil burner. CO meter show it emitting over 200ppm. I’m sure this is going unnoticed by many consumers.

    Model
    FGGF3032MFE
    Serial number
    VF33152729
    Bought
    Mar 1, 2013
    Where
    Rockaway Point, New York: Home/Apartment/Condominium
    Who was involved
    Age 83, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  50. No one hurt

    Made Aug 9, 2017, sent to the company Aug 17, 2017, published by CPSC Aug 31, 2017

    The product, in the report: Frigidaire range

    I was using a cutting board on top of the cooktop. I didn’t have anything turned on. I heard a click, and the back right burner went on. It would not go off, no matter how we turned the dial. I turned it off at the circuit breaker. I researched it and found a recall for this range in 2009. We were never informed.

    Model
    PLEFMZ99ECK
    Serial number
    VF71545176
    Bought from
    Aztec Appliance, California
    Bought
    Apr 16, 2007
    Where
    San Diego, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Jul 31, 2017, sent to the company Nov 30, 2017, published by CPSC Dec 14, 2017

    The product, in the report: Range

    Over the weekend my range, Frigidare Gallery malfunctioned and caught on fire at 1am. The smoke activated the smoke detectors and I found the two of the stove top burners on. When I turned them off, they turned on again. The top of the stove was starting to burn inside the panel as if there was a short. I was able to turn off power to the range and there was minimal damage. I reviewed your site and leaned that this range was recalled un recall number [REDACTED].

    When I contacted Frigidare, they advised that the model number of my range was not part of the recall. I advised them that the recall listed serial numbers and my range matched the serial numbers on the recall and had the same problem.

    I’ve gotten nowhere we them and have tried three departments only to be sent to another person.

    Can you advise me if this range is part of the recall. If it’s not it should be since it has the same defect and could have burned the house down

    model LG EF30572FE

    Serial number VF12461607

    Thanks!!!!

    Model
    Frigidare Gallery
    Serial number
    vf12461607
    Where
    Frederick, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Jul 8, 2017, sent to the company Oct 2, 2017, published by CPSC Oct 17, 2017

    The product, in the report: White Frigidaire Stove/Oven

    We purchased a new home and there was a new stove/oven range that had recently been installed in the home. We could tell it was brand new because it still had the stickers attached and the manual was placed next to it. Within a day or two of living in the home we had several close calls where my 16-month-old son was able to turn the stove on and could place his hand right into the front flame. We were able to stop him before he could get hurt but the stove height is incredibly low. We NEVER had this problem in our previous home. There is no resistance in the knobs to turn on the stove. I understand that child-proofing is necessary to completely protect children from turning on a stove but what if a person doesn’t have children and you go to visit their home? It’s scary how quickly my son was able to turn on this stove and put his hand right into where the flame was. We have removed the knobs from the stove. I think this product is completely unsafe. The oven door doesn’t close all the way and you can easily slide Adult fingers between the frame of the oven and the door. I can’t believe this is on the market. I’m thankful my son was not hurt but I can’t wait until someone was hurt before I shared my concerns. There needs to be more resistance to the mechanism that turns the stove on. Also, the oven door should close all the way. This product is so unsafe it scares me.

    Model
    FFGF3011LWJ
    Serial number
    VF64431068
    Bought from
    Lowe’s
    Bought
    Apr 11, 2017, about then
    Where
    Shoreline, Washington: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Jun 6, 2017, sent to the company Aug 16, 2017, published by CPSC Aug 30, 2017

    The product, in the report: Frigidaire PLEB27S9DCA oven

    The Frigidaire oven model PLEB27S9DCA was warming to a temperature of 400 degrees when there was a shorting, electrical sound. Smoke started from the electronic display. The LED display lit all components and flashed. Flames started coming out of the electronics with thick black smoke. I turned off the circuit break and the fire stopped. It was limited to the electronics. I removed the oven to get it out to prevent a possible re-ignition. We are the original owners of the oven.

    Model
    PLEB27S9DCA
    Where
    TIGARD, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Apr 22, 2017, sent to the company Jun 7, 2017, published by CPSC Jun 21, 2017

    The product, in the report: Frigidaire Gallery Double Wall Oven

    On or around March 25, 2016, as we were baking bread in our Frigidaire Gallery Wall Oven, the glass in the lower oven exploded into the oven. The inside glass layer exploded. Model # FGET2765PFC; Serial # AF41801993

    The oven is about two years old.

    Model
    FGET2765PFC
    Serial number
    AF41801993
    Bought from
    Best Buy
    Bought
    Jul 18, 2015, about then
    Where
    Portland, Maine: Home/Apartment/Condominium
    Who was involved
    Age 23, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Apr 8, 2017, sent to the company May 19, 2017, published by CPSC Jun 5, 2017

    The product, in the report: Frigidaire smooth (ceramic glass) top range. Free standing, bisque.

    I have owned the Frigidaire smooth top Model FFEF3018LQB since 11/6/2010. Last night I turned the oven to 350 to preheat and went downstairs to the laundry room. Within minutes I heard a loud popping noise,. I ran back upstairs to find the control panel shooting flames up the wall behind the stove. Luckily my husband was in the basement and able to shut the circuit breaker down immediately. I am very lucky that my husband was home at the time as who knows how much more damage there would have been had I had to run downstairs and cut the circuit breaker. As it is there is smoke damage to the wall and the burnt plastic smell doesn’t want to leave my house. I do not see a recall on this model. I did call the number given on the 2009 recall of another model as it showed that they were there until 9:00 P.M. The company recording states they are open 9-5 Monday through Friday. I will call on Monday. However, judging from the responses other people on this cite have gotten from Frigidaire I don’t hold out any hope that it will do any good.

    Model
    FFEF3018LQB
    Serial number
    VF04060169
    Bought from
    Nate Lions, Massachusetts
    Bought
    Nov 6, 2010
    Where
    Tiverton, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Apr 3, 2017, sent to the company Apr 11, 2017, published by CPSC Apr 25, 2017

    The product, in the report: Glass top stove

    The stove continually turns on and off by itself. There are other times that the stove will NOT turn off when in current use. Additionally the breaker has blown requiring an electrician for repair. Now we are dealing with a glass top that has shattered due to excessive heat. I have had two repairmen out paid by me out of pocket! I have since been notified that “some” of the parts are covered under the recall. It so happens that the $350 glass top as well as $100-150 in serviceman to install IS NOT COVERED! This has been a continual headache for the past six months! I feel this has not been handled professionally or in the best interest of the client. God forbid if this stove catches on fire!!!!!!!

    Model
    PLES389ECH
    Serial number
    NF74109427
    Where
    Bryan, Texas: Home/Apartment/Condominium
    Who was involved
    Age 20, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Apr 3, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

    The product, in the report: Frigidaire smooth top slide in range.

    On or about March 16, 2017 I entered my kitchen to find the Right front eye of my Frigidaire smooth Surface Range Model No. FGES3065KFB Serial No NF00921880 on high temperature and the controls were off. After several attempts to contact Frigidaire Support Center I was told my range was not on the recall list and I would be responsible for repairs. Since, it was out of warranty. ( Purchased May, 2010. However, should I suffer damages to my home I could file a claim. I told the representative that it was a design error. That nothing should fail in the on position. Also I had more than thirty years experience in the chemical and explosives industry and we designed equipment to fail in a safe position.

    Model
    FGES3065KFB
    Serial number
    NF00921880
    Bought from
    Lowes, Virginia
    Bought
    May 20, 2010
    Where
    Dublin, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Mar 1, 2017, sent to the company Mar 9, 2017, published by CPSC Mar 23, 2017

    The product, in the report: Model Number. FEFL79HBA Seriel Number. VF80254559

    Was cooking dinner on the stove and it caught fire. Fire department was called out but we had put the fire out.

    Model
    FEFL79HBA
    Serial number
    VF80254559
    Bought from
    LOWES
    Bought
    Feb 1, 2008
    Where
    Woodville, Alabama: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Feb 20, 2017, sent to the company Mar 22, 2017, published by CPSC Apr 5, 2017

    The product, in the report: Frigidaire Glass Cooktop

    Cooktop would randomly turn on full power. Circuit breaker needed to be turned of to shut of. After factory repair, while using cooktop, unit “blew up” on the inside with a large flash & popping the breaker.

    Model
    leec30s9fea
    UPC
    ?
    Serial number
    nf63325502
    Bought from
    Orvilles Appliances, New York
    Bought
    Dec 1, 2008, about then
    Where
    Williamville, New York: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Feb 13, 2017, sent to the company Apr 4, 2017, published by CPSC Apr 18, 2017

    The product, in the report: Range

    Caller stated that the burners of his range came on by itself, overheated and shattered the glass he was not able to use the control panel to turn it off, he had to use the circuit breaker to switch it off. Caller feels that he experienced similar problems of recall#09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.

    The manufacturer was contacted and they informed him that his range was not included in a recall, he feels that this range could have caused a house fire and that the company should assist in resolving this issue.

    Model
    FEC30S6ABF
    Serial number
    nf65023070
    Bought from
    Lowes, Delaware
    Bought
    Jul 1, 2006, about then
    Where
    Milford, Delaware: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Feb 10, 2017, sent to the company Mar 1, 2017, published by CPSC Mar 15, 2017

    The product, in the report: frigidaire stove

    Burner on stove wont go off sometimes and it goes ti high no matter where you set it

    Model
    fefl78csc
    Serial number
    vf42412265
    Where
    Webster, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire stove, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Jan 13, 2017, sent to the company Feb 6, 2017, published by CPSC Feb 21, 2017

    The product, in the report: Frigidaire Smooth Top Stove. Model # PLF398CC D. Serial # VF42113569

    Stove top right front burner will not shut off. Items near stove had gotten very hot. Had we not noticed, there would have been a fire. We went on line to find the problem and fix it ourselves. We bought a switch from Sears Parts Direct. The switch came and it was the wrong one. The switch came and it was not the right one. Sears Parts direct will not allow us to return this 96.95 part that is the wrong part in the beginning. Then we went on the Sears Parts Direct to complain and get help. A window popped up on the screen and asked if we needed help. We replied to a person by the name of [REDACTED]. [REDACTED] told us to buy a 180.88 burner. We received the burner but found that it did not fix the problem. They refuse to take the burner back. OK, now we are out 277.83 and have a stove that is a fire hazard. We went on line one more time to check for recalls. We have found that their IS a recall on this product for this exact fire hazard issue. We are very upset that [REDACTED] did not tell us about the recall from the United Sates Consumer Product Safety Commission. This Commission stated that because of the recall, Sears is required to send a repair person to our home and fix the issue for FREE. We will be contacting SEARS again and request that the stove be repaired free of charge and request the return of our 277.83 that is owned to us because they failed to send the correct part, and failed to tell us about the recall.

    Model
    Model # PLF398CC D
    Serial number
    VF42113569
    Bought from
    SEARS
    Where
    Sauk Rapids, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Jan 9, 2017, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017

    The product, in the report: Frigidaire smooth top slide in stove. Tempered glass exploded. We do not have small children in our home - glass has not been hit to cause damage. Tempered smoke outside exploded without warning !

    I was preheating oven @ 375 and the smirked tempered outside glass exploded & shattered!

    Bought from
    Lowes Hardware, North Carolina
    Bought
    Jan 18, 2007, about then
    Where
    Randleman, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Dec 13, 2016, sent to the company Dec 22, 2016, published by CPSC Jan 9, 2017

    The product, in the report: Frigidaire oven/stovetop

    12/12/16 we completed cooking dinner and turned everything off on the stove/oven. Awhile after dinner, we noticed the hot surface light illuminated but weren’t overly concerned since everything was “turned off”.

    The next morning we awoke to find the the surface light still illuminated and the left rear burner hot. Again, all the burner knobs were in the off position. We are beyond fortunate that the house didn’t burn down around us while we slept. The only way shutoff the burner was to use the breaker switch at the home electrical box.

    I originally reported this same issue back in May ‘14 after having the stove repaired. I don’t know what it will take to force the manufacturer to resolve this issue once and for all. Catastrophic loss of life and property?

    A google search reveals I am not alone with this safety issue and my stove. Please help!!

    Fridgidaire smooth surface oven. Serial # VF71947917 Model FEFL79GSA

    Model
    FEFL79GSA
    Serial number
    VF71947917
    Bought from
    Lowes, Massachusetts
    Bought
    Jul 7, 2007, about then
    Where
    Arlington, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Nov 12, 2016, sent to the company Nov 21, 2016, published by CPSC Dec 6, 2016

    The product, in the report: Frigidaire Cooktop

    Sporadically, one of the burners does not turn off and seems to get stuck at high heat. The only way i have been able to turn it off if from the breaker. This same burner also sporadically goes on maximum heat although it is set in medium or lower.

    I just replaced the switch with a part recommended from the manufacturer and it also does not gradually heat the burner as it is supposed to. The heat is either very low or maximum heat.

    This is certainly a fire hazard. I have had two cooking pots destroyed when the heat was set to low sim because the heat switched to maximum.

    Model
    fec30s6abf
    Serial number
    NF80418926
    Where
    Georgia: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Nov 10, 2016, sent to the company Nov 21, 2016, published by CPSC Dec 6, 2016

    The product, in the report: Frigidaire range, stainless Model #FEFL79GCA Serial #VF71543485

    Our Frigidaire range has an issue with 1) burner not turning off when knob is turned to off, 2) burner sticks on high regardless of where knob is turned. We learned there was a recall on Frigidaire ranges, but our model number is not included in the recall. We have the exact problem the recalled models have. It is extremely frustrating that Frigidaire refuses to take action. We are unable to continue to use the range due to the fire hazard, and will have the financial burden of purchasing a new one. Model #FEFL79GCA Serial #VF71543485

    Model
    FEFL79GCA
    UPC
    NA
    Serial number
    VF71543485
    Bought from
    Lowes, North Carolina
    Bought
    Sep 1, 2008, about then
    Where
    Pittsboro, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. Hurt, no treatment

    Made Oct 27, 2016, sent to the company Nov 4, 2016, published by CPSC Nov 21, 2016

    The product, in the report: Frigidaire 30” freestanding range model PLEFMZ99ECK Silver.

    Hello- I bought my Frigidaire freestanding range in the early fall of 2007. The model number is PLEFMZ99ECK and the serial number is VF70531340. According to the website my stove has been recalled. I was NOT notified of this recall and I filled out all warranty paperwork for recalls when I bought it. I was cooking dinner in the oven earlier and went to play with my 2 year old twins when I noticed smoke in the kitchen. I went to check it out and the burner came on without me turning the dial. The burner would not turn off until I unplugged the stove. This product put myself and children in danger of much worse than a smoky house that caused us to go outside for and hour. I want my product fixed or replaced ASAP! We have 5 young children and the stove is a necessity for us everyday!

    Model
    PLEFMZ99ECK
    Serial number
    VF70531340
    Bought from
    Johnstons home center, Arkansas
    Bought
    Aug 1, 2007, about then
    Where
    Alexander, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  68. Hurt, no treatment

    Made Oct 21, 2016, sent to the company Oct 31, 2016, published by CPSC Nov 15, 2016

    The product, in the report: Purchased from Big Sandy 2010. March 2015 warranty expired. Range is like new, good condition. Baking chicken in oven at 375 degrees for 37 min. Was washing dishes and the Over door glass exploded, shootain’t glass into the next room. Small pieces of glass was everywhere, individual sustained minor cuts to feet and legs.

    Baking chicken at 375 degrees. The glass in the oven door exploded. Shooting glass into the dinning room.

    Model
    XFEFL67H
    Serial number
    VF93565878
    Bought from
    Big Sandy
    Bought
    Mar 2, 2010, about then
    Where
    Clendenin, West Virginia: Unspecified
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  69. No one hurt

    Made Sep 22, 2016, sent to the company Sep 30, 2016, published by CPSC Oct 17, 2016

    The product, in the report: Smooth top cooktop

    Frigidaire Cooktop Model FEC30S6ABF. The right front burner will not shut off at times. The temperature is inconsistent. For example the burner knob can be on 2 and all of a sudden will heat up to high and will not cut off even when the knob is turned to off.

    Model
    FEC30S6ABF
    Serial number
    NF7823381
    Where
    Tuscaloosa, Alabama: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  70. Not said

    Made May 9, 2016, sent to the company May 17, 2016, published by CPSC Jun 1, 2016

    The product, in the report: Frigidaire counter top stove

    5/8/16 my son was walking by the stove and brushed by the stove with a small trash and the outer glass BLEW UP ... glass flew into the hallway, the living room and all over the kitchen. There was nothing sharp or heavy in the bag only paper items.

    Model
    FEF368GSB
    Serial number
    VF91241938
    Bought from
    Don’t know
    Bought
    Mar 3, 2009, about then
    Where
    Mooresville, North Carolina: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  71. No one hurt

    Made May 8, 2016, sent to the company May 16, 2016, published by CPSC May 31, 2016

    The product, in the report: Frgidaire Glass top Range model FFEF3048LSG SERIAL #VF10834274

    Range had sparks and smoke coming from it

    Model
    FFEF3048LSG
    Serial number
    VF10834274
    Bought from
    HH Greg, Tennessee
    Bought
    Apr 6, 2012
    Where
    Nashville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Dec 23, 2015, sent to the company Jan 4, 2016, published by CPSC Jan 19, 2016

    The product, in the report: Frigidaire Stove Model # FGIF3061NFC, Serial # VF41648834. One of the inside pieces of glass on the oven door spontaneously shattered.

    One of the center pieces of glass in the oven door of my Frigidaire Stove, Model # FGIF3061NFC, serial Number VF41648834, spontaneously shattered last night. The oven was purchased in May 2014, installed in June 2014.

    Of course it’s out of warranty and not covered.

    Model
    FGIF3061NFC
    Serial number
    VF41648834
    Bought from
    Sears
    Bought
    May 1, 2014
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Dec 15, 2015, sent to the company Dec 23, 2015, published by CPSC Jan 8, 2016

    The product, in the report: stainless steel range

    oven glass door exploded

    Model
    FGEF3044KFC
    Serial number
    VF04854690
    Bought from
    CARDS APPLICANCES, Illinois
    Bought
    Dec 18, 2013
    Where
    greenup, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Dec 10, 2015, sent to the company Dec 18, 2015, published by CPSC Jan 5, 2016

    The product, in the report: Frigidaire Smooth top cook stove. All white with black top. Self cleaning oven. Ceramic cook top. Approx 30” wide x 25-1/2” deep. 2 large burners, 2 small burners. Digital clock, timer. Manual knobs for burners.

    Frigidaire Smooth-top Stove bought in 2006 from Conn’s. Large left front burner came on by itself overnight and heated to extreme temperature. This happened several times over an hour. The stove was off. I had to turn the breaker off so a fire would not start.

    Model
    Model # FEF 362 MXES
    Serial number
    64866688
    Bought from
    Conn’s, Texas
    Bought
    Dec 24, 2006
    Where
    Friendswood, Texas: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Nov 5, 2015, sent to the company Nov 16, 2015, published by CPSC Dec 1, 2015

    The product, in the report: White Frigidaire flat top stand alone range.

    My husband was cooking a pot pie in the oven. It was done, he took it out and turned it off. He then noticed fire from behind the oven control panel. He was able to blow it out. He then moved the oven away from the wall and inspected for damage. There doesn’t appear to have any damage on the walls or cabinets. He then unplugged the unit and took off the back metal cover plate. He saw the electronic oven control was charred and melted in places. There are wires and wire harnesses that are also charred and melted. There was a foul stench from the destroyed plastic and wiring.

    Model
    LFEF3019MWD
    Serial number
    VF22072136
    Bought from
    LOWE”S, Washington
    Bought
    Nov 15, 2012, about then
    Where
    Federal Way, Washington: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Oct 30, 2015, sent to the company Nov 9, 2015, published by CPSC Nov 24, 2015

    The product, in the report: Frigidaire Gallery Wall Oven

    Oven racks fall down when items are placed on them to cook.

    Model
    FGEW3065PFB
    Serial number
    AF40105267
    Bought
    Jan 10, 2014, about then
    Where
    Draper, Utah: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Oct 23, 2015, sent to the company Dec 18, 2015, published by CPSC Jan 5, 2016

    The product, in the report: duel fuel range

    (10/21/2015) The consumer stated that his wife placed the range in self-clean mode. Approximately four and half hours later the consumer heard an explosion in the kitchen. The outer glass of the oven door had exploded and glass was scattered within a 10 foot radius of the range.

    (10/22/2015) The consumer contacted the firm via email and advised them of the incident . He received a response on 10/23 and was advised that the unit was out of warranty. He was also advised that the incident was cosmetic and it is not covered under warranty.

    There were no injuries.

    The consumer indicated that there were blogs on the internet with the same issue.

    Model
    FGDS3065KWF
    Serial number
    NF31523209
    Bought from
    Frank Sales Inc, Ohio
    Bought
    Sep 5, 2014
    Where
    Pemberville, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Oct 16, 2015, sent to the company Oct 26, 2015, published by CPSC Nov 9, 2015

    The product, in the report: Frigidaire stove/range top

    My Frigidaire stove/range the burner has come on by it self and if turned on it will not go off when turned off. This is the 2nd time. This last time it came on by itself and we had to unplug the whole stove in order to get it turned off. They told me even though they have already sent someone out to replace the recall parts and fix it and it continued to dot the same thing they can still only fix the recall not replace my stove. We have been fortunate enough that this has not caused a major lost such as our home or life’s. However this last time my elderly mother is the one who woke up and found it on this could have been a tragedy. I hope that it not what it takes for this company to change their so called policy. I understand there is recalls but if you have fixed the so called recall and it continues the apparently that’s not the problem. If you can’t fix the problem then replace it with a new item.

    Model
    PLEF398CCB
    Serial number
    VF31011956
    Where
    Sulphur, Louisiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Oct 13, 2015, sent to the company Oct 21, 2015, published by CPSC Nov 4, 2015

    The product, in the report: Frigidaire flat top stove.

    Two left burners on flat top stove turned on without being used on two separate occasions. Would not turn off or change heat (were glowing red non-stop as if on high). Knobs were in off position at time of malfunction. Only remedy was to shut power off at the circuit breaker. When flipped back on, the digital setting read “ER” as if error, and after 5 minutes, reset to “HE” because the burners were still warm, and eventually shut off.

    I called about the issue seeming to be related to a known recall on this model of stove, but was told it was corrected by the time my unit was manufactured.

    Model
    PLEFZ398GCB
    Serial number
    VF90236162
    Where
    Columbia, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Aug 31, 2015, sent to the company Oct 9, 2015, published by CPSC Oct 26, 2015

    The product, in the report: Oven glass door

    Caller stated that the oven was being preheated at 350 degrees she opened the door and the outer glass door exploded. Glass pieces were scattered throughout the kitchen. Caller stated that there were no injuries.

    The manufacturer was not contacted as yet.

    Caller stated that the oven was being preheated at 350 degrees she opened the door and the outer glass door exploded. Glass pieces were scattered throughout the kitchen. Caller stated that there were no injuries.

    The manufacturer was not contacted as yet.

    Caller feels that this oven glass door is a safety hazard and should be reported. and should be reported.

    Model
    FGB2455ABA
    Serial number
    NF34920374
    Bought from
    unknown, Missouri
    Bought
    Jan 1, 1999, about then
    Where
    St louis, Missouri: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Aug 21, 2015, sent to the company Aug 31, 2015, published by CPSC Sep 15, 2015

    The product, in the report: Flattop Stove/Oven

    This range has been turning on and off on its own and the temperature fluctuates from desired settings. The manufacture also has various ranges that are similar/same that are recalled for bad switches. We did report our findings to the manufacture and have video if I can find it of the burners not turning off even after the switch was set in the off position. I personally ordered new switches and if memory serves me correct they were the fix for the recall items on the other like units. I got no where with the manufacture on our issues which was 1-1.5 years ago. We only replaced the switches that were having burner issues at that time. Today 8/21/15 my spouse informed me that while cleaning the range the back burner was hot and was not in use. So again the range is turning itself on and off with no one controlling it. It got hot enough now that the “hot surface light” indicates the surface is elevated. Again the unit was not in use. It is my belief that this is a well know problem as others online in a search the last time I had issues were concerned and our serial numbers were not coming up for recall. This is a “VERY SERIOUS” issue that needs to be evaluated.

    Model
    FEFL79DSK
    Serial number
    VF64630305
    Bought from
    LOWES, Pennsylvania
    Where
    Elizabethville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Aug 19, 2015, sent to the company Aug 27, 2015, published by CPSC Sep 11, 2015

    The product, in the report: Frigidaire Range 30 in

    I am writing regarding a Frigidarie range Model LGEF3043KFM SERIAL NUMBER VF31454703. Today we were baking and went outside with the oven set at 350. When we came back in 20 minutes later we found the house full of smoke and the oven exetremely hot blinking a code F10 and making a noise. After contacting the coming we were told this is a runaway temperature code. The only way we could shut off the oven was to turn off the breaker. If this would have stayed on much longer I believe we could have had a house fire. I believe this is a very serious issue.

    Model
    LGEF3043KFM
    Serial number
    VF31454703
    Bought from
    Lowes, Maine
    Bought
    Jul 10, 2013
    Where
    Naples, Maine: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  83. Hurt, no treatment

    Made Jul 31, 2015, sent to the company Aug 10, 2015, published by CPSC Aug 24, 2015

    The product, in the report: Frigidaire Professional Series oven, model number PLB30S9FCA

    In 2006 Purchased 2 Frigidaire Professional Series Ovens for newly built home. Model number for Both: PLEB30S9FCA. The inside oven walls of the oven used the most have expanded to the point that the racks will no longer stay on the tracks. I am sure if the other oven gets the same use, it will also encounter the same problem.

    Model
    PLB30S9FCA
    Serial number
    NF62518807
    Bought from
    Appliance Connection, Alabama
    Bought
    Sep 20, 2006
    Where
    Ashville, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  84. Not said

    Made Jun 15, 2015, sent to the company Jun 22, 2015, published by CPSC Jul 8, 2015

    The product, in the report: Stainless steel, glass top Frigidaire oven.

    My Frigidaire oven was off and my family were all in bed when the external glass on the door exploded into my kitchen, setting off my home security system and waking us. We have owned the oven for approximately 8 years.

    Model
    FEFLM605DCD
    Serial number
    VF53137522
    Bought from
    Lowe’s, Utah
    Bought
    Apr 17, 2008, about then
    Where
    Sandy, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  85. No one hurt

    Made May 26, 2015, sent to the company Jun 3, 2015, published by CPSC Jun 24, 2015

    The product, in the report: Frigidaire Professional Series Glass-top Stove, black/stainless steel

    The right back and front small burners were being used when we heard a high pitched alarm/siren from the stove - a sound we had never heard before. Looking at the stovetop the left front burner and bridge element were red hot/on and the knob was in the off position. The burners stayed on while we turned the knob to different settings. It went off after playing with the knob for a few seconds. We believe this could have happened when we were not home so we never leave anything on the stovetop.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Apr 17, 2015, sent to the company May 12, 2015, published by CPSC May 27, 2015

    The product, in the report: Drop in Cooktop

    This caller is reporting her drop in range top/cooktop purchased sometime in Spring of 2008 from retailer in MO.

    Sometime in 2013 she had one incident with the front right burners heat began escalating with the caller being unable to turn it off.

    She kept trying to turn the burner off until she was successful. She has not used that burner since that incident although she considered it an isolated happening.

    In the beginning of 2014 she began using the right front burner again but still could not turn the burner off for five to ten minutes of attempts. She stopped using it again and has not used it to this date.

    She is reporting this incident as a severe fire hazard because if she would be unable to turn it off at all or if she didn’t notice that it hadn’t turned off it may result in a fire.

    There are no injuries being reported.

    The caller’s brother in law contacted the manufacturer April 9th or 10th, 2015 on her behalf but was advised only that it is not recalled and to contact CPSC.

    Model
    FEC3056ABF
    Serial number
    NF65115247
    Bought from
    Lowe’s
    Bought
    Mar 15, 2008, about then
    Where
    Grubville, Missouri: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Apr 17, 2015, sent to the company Apr 27, 2015, published by CPSC May 11, 2015

    The product, in the report: PROFESSIONAL SERIES

    Oven racks fall

    Model
    PLCS389ECD
    Serial number
    NF62827992
    Where
    Carmel, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Dec 18, 2014, sent to the company Dec 30, 2014, published by CPSC Jan 14, 2015

    The product, in the report: Frigidaire Oven

    Frigidaire oven “exploded” breaking glass all over our kitchen floor - Oven was not in use, nor was it hot. This is a huge concern, had any of our family members or dogs been in the kitchen at this time, they would have been seriously injured, if not worse.

    Model
    FEFL79GCA
    Serial number
    VF72354693
    Bought
    Dec 15, 2007, about then
    Where
    NEWPORT, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Oven, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Dec 8, 2014, sent to the company Jan 13, 2015, published by CPSC Jan 28, 2015

    The product, in the report: Oven Glass door

    Caller stated that she was cleaning the glass oven door and when she closed it , it shattered into million pieces. The oven was not in use. (12/8/14) The manufacturer was contacted and she was advised to contact the agency if she feels it is a safety issue.

    Caller feels that the manufacturer should be willing to fix the problem so that this incident does not occur again. C

    Consumer added she meant to fix glass weakness for all future appliances.

    Model
    GLGF386DQK
    Serial number
    GF85071842
    Bought from
    PC Richards, New Jersey
    Bought
    Jan 31, 2009, about then
    Where
    Port Reading, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Dec 2, 2014, sent to the company Mar 17, 2015, published by CPSC Mar 31, 2015

    The product, in the report: stove

    (11/27/2014) The consumer stated that she turned on the oven which automatically sets for 350. The pre heat button came on but the oven never got hot. The consumer turned the oven off. About 20 minutes later she turned it back on and the code F10 flashed on the control panel.

    (12/01/2014) The consumer called Lowes and was advised to unplug the stove wait five minutes, then plug the stove back in, set the clock and turn on the oven. The consumer waited five minutes, set the clock. When she did this, the control panel burst into flames.

    (12/01/2014) The consumer called Electrolux. The consumer advised the person that she spoke with of the incident. The consumer was advised that nothing could be done because the product was over a year old. The consumer was advised that Electrolux would pay for parts and labor. The consumer would have to pay for a service call. The consumer was also offered an extended warranty.

    The consumer was transferred to the Recall Department to see if her unit was involved. The unit was not included.

    Model
    LFEF3017LMB
    Serial number
    VF12969785
    Bought from
    Lowes, North Carolina
    Bought
    Jun 13, 2013
    Where
    LaGrange, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Nov 29, 2014, sent to the company Dec 8, 2014, published by CPSC Dec 22, 2014

    The product, in the report: frigidaire oven, stanless steel look front and black glass top

    While fixing Thanksgiving Dinner, I had my oven on 250 degrees and I noticed as I was cooking on the stove top, smoke coming from behind the oven. I immediately pulled the oven away from the wall and noticed an electrical fire was going on inside where the control panel is. We immediately put it out with flour and called 911. The fire department arrived and took a look at the situation and could not established what could have caused the fire but advised us to get an electrician out to make sure that it was due to the circuit breaker or outlets. Once the electrician came out to examine the situation, he then determined that it was the oven itself which was purchased at home depot I do believe in 2009 or 2010. So the appliance is not old. It is a Frigidaire range top. I filed a report with my insurance and had to purchase another oven. I could have lost everything and everyone if I was not attending to my meal. Very dangerous and expensive appliance to replace serial# vf0333843 Model# fefl68gmh

    Model
    fefl68gmh
    Serial number
    vf0333843
    Bought from
    home depot
    Bought
    Mar 30, 2009, about then
    Where
    Odenton, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire oven, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Nov 25, 2014, sent to the company Dec 4, 2014, published by CPSC Dec 18, 2014

    The product, in the report: model#LGGF3032KMB serial# VF93229399 Frigidaire

    My husband purchased a Frigidaire oven from Lowes in the summer of 2010. He passed in September 2010. I was going thru treatment for breast cancer and rarely used the oven until 2012, As I was cooking a roast I noticed the light flash off and on making noise. The next time I tried to turn the oven on it would say preheat but would not ignite, I tried the broiler and it would turn on after a couple seconds. I feel like this is a safety issue due to the fact that the boiler is working but not the oven and trying to turn on is scary cause of gas issues. My husband would normally handle this, I am sure it is out of warranty but if this is going on with other ovens than it is defected.

    Model
    LGGF3032KMB
    UPC
    n/a
    Serial number
    VF93229399
    Bought from
    Lowes
    Bought
    Jul 15, 2010, about then
    Where
    Gilroy, California: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Nov 17, 2014, sent to the company Nov 26, 2014, published by CPSC Dec 11, 2014

    The product, in the report: Frigidaire Smooth top range Stainless Model# FGEF3042KFC

    Frigidaire smooth top range Model # FGEF3042KFC

    Our range was not in use at the time this occurred. We had not used the range at all this entire day.

    We heard a buzzing noise and went to see what it was. Sparks shot out from the area near the display panel followed by smoking. A few seconds later, flames started coming out from the display/control panel. We had to pull the range out and unplug it to make it stop.

    What if we had been asleep?

    Model
    FGEF3042KFC
    Serial number
    VF04145661
    Bought from
    Sears
    Bought
    Nov 7, 2010
    Where
    Fort Mill, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Nov 10, 2014, sent to the company Dec 11, 2014, published by CPSC Dec 29, 2014

    The product, in the report: smooth top range

    (11/07/2014) The consumer stated that his wife was in the kitchen making sandwiches. He reached over the stove to get something and felt the heat. He looked down at the stove and saw that the back left burner was red. The knob indicated that the burner was off.

    The consumer stated that the same thing happened on one of the burners in 2013. There was a recall but his unit was not included. Since there was a warranty still on the unit, the consumer had all of the knobs repaired.

    (11/10/2014) The consumer contacted the company. He advised them of what happened. The consumer was advised that the unit was no longer under warranty. He was also advised that nothing could be done. The consumer was referred to the recall hotline.

    Model
    PLEFMZ99GCD
    Serial number
    VF84348374
    Bought from
    Bon Marche, Louisiana
    Bought
    Apr 5, 2008, about then
    Where
    Gretna, Louisiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Professional Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Oct 12, 2014, sent to the company Oct 21, 2014, published by CPSC Nov 4, 2014

    The product, in the report: Flat top range and oven assembly.

    Frigidaire Gallery series range/oven Part Number GLES389ESC. Normal use. The first problem occurred after a normal cleaning of the oven and control surfaces. Two burners turned on by themselves and error codes were evident.

    Reset the unit a few times using the circuit breaker. All seems well. Then the right front burner turned on high while off. The left rear burner was randomly unable to work and then was on high suddenly.

    The Left Rear control board fried completely (electrically burned traces in the board). I removed it and verified the part number from the manufacturer and replaced it. Then reset the system using the breaker circuit. Everything worked fine for a while.

    Then the Right rear burner was unable to work on high, instead only able to cook at 9.5 or less. Later I reset the breaker again and the burner seemed to work properly again.

    Then the Right front burner began to turn on high all by itself, we were able to reduce the heat setting of the burner and reset it by cycling the breaker. Then randomly the burner would turn on and not be able to turn off again. And again. Then just as suddenly the burner would turn on HIgh again…and randomly allow itself to be turned down or off. The Right Rear Burner and the right front now randomly are unable to adjust below 2.8 or above 7 and then they work again.

    I beleive that this is the same board system used in many other recalls however I could not find a recall notice for this unit, nor did the manufacturer discuss that there is a recall when I called them for help.

    If this is a recalled unit then I need to know exaclty how to resolve this problem and how to report the manufacturer for not informing me of recall when I called them.

    Model
    Gallery Series GLES389ESC
    Serial number
    NF60419456
    Bought from
    Apsco Appliance Center
    Bought
    May 10, 2006, about then
    Where
    Clearwater, Florida: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire/ Gallery Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Aug 7, 2014, sent to the company Oct 6, 2014, published by CPSC Oct 21, 2014

    The product, in the report: Frigidaire Range

    1 bought a range from Sears. It blew up and caught fire during use (cooking a pizza). I had my 2 year old granddaughter home at the time and this could have burnt down my house and Injured or killed my family. I contacted Sears and the Frigidare company. I sent pictures of the burnt and faulty wiring. Frididare told me that the range was out of warranty and that it was registered under another name. I stated that I purchased It new from Sears. When I contacted Sears about the range being preowned, faulty wiring and caught fire. They denied it and stated that all they could do was to have the range looked at by their serviceman which would be at my expense.

    Model
    FED300ESC
    Serial number
    NF4920959
    Bought from
    Sears
    Where
    Warren, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  97. Not said

    Made Jul 23, 2014, sent to the company Jul 31, 2014, published by CPSC Aug 14, 2014

    The product, in the report: I have a double oven, We have had this oven for just under 4 years and of course it is out of warranty. Over the past many months the oven racks no longer fit in the oven. They fall when I put something in the oven to cook.

    I have a Frigidaire, double oven, We have had this oven for just under 4 years and of course it is out of warranty. Over the past many months the oven racks no longer fit in the oven. They fall when I put something in the oven to cook. It seems that the cavity has expanded. I have contacted Frigidaire and was told since it was past warranty, they could do nothing for me. They referred me to a tech, who came out and said there was nothing to be done about it, that cost me $49. This is product is a safety issue should be recalled.

    Model
    LGEF304DKFA
    Serial number
    NF94727288
    Bought from
    Lowes
    Bought
    Jan 2, 2010
    Where
    Haymarket, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  98. No one hurt

    Made Jun 29, 2014, sent to the company Jul 8, 2014, published by CPSC Jul 22, 2014

    The product, in the report: Frigidaire glass stove top model# FEF336ECJ stainless steel bought at the end of 2009 begining of 2010

    I have a frigidaire glass top stove and the right front burner will not regulate temperate. Once it is turned on it will keep getting hotter and hotter even if it is set to simmer. You can feel the heat from the burner a couple feet away. None of my other burners get as hot as the right front one not even when they are on high. It seems like this is a serious fire hazard. This has been going on for months now and I finally called a repair man and he said this is a serious and common problem with frigidaire stoves.

    Model
    FEF336ECJ
    Serial number
    VF93623495
    Bought from
    Best Buy, Texas
    Bought
    Dec 5, 2009, about then
    Where
    West Columbia, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Jun 16, 2014, sent to the company Jun 24, 2014, published by CPSC Jul 9, 2014

    The product, in the report: Kitchen Stove, By Firgid Air, Model FEFLZ87GCD Silver in color

    Purchased a Frigidair Stove, Model FEFLZ87GCD in Nov 2009 and since then on more then one occasion the stove burner on top has turn itself on automatically. We reported this to the warranty company and have called each time to find out if this product has been on recall. Each time we have been told that this product is not on the recall list and there is nothing they can do about it. We have 5 children in the home and we are lucky that each time except the most recent incident an adult has noticed the burner on and we ensured the children were no where near the kitchen.

    However this is very dangerous as our last incident occurred whilst we were away for the night. It was lucky that my wife entered the home and straight into the kitchen to check and released that it was hot. Had something been on the top or fallen on top somehow we would have not had a home to come back to.

    No one is willing to take responsibility for this malfunction and I’m sorry but I am not prepared to loose my home or have any member of my family hurt due to a faulty item.

    Model
    Model FEFLZ87GCD
    Serial number
    vf92045535
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigid Air, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made May 21, 2014, sent to the company May 30, 2014, published by CPSC Jun 13, 2014

    The product, in the report: Frigidaire slide in smooth top range

    RE: Frigidaire slide in stove model # FEF368GB; S# VF00467162; purchased 3/1/10, Fletcher’s Appliances, Nashua, NH

    The “element on” light has come on randomly for the past two weeks, even in the middle of the night and when we are out of the house. Last night and this afternoon, the front right burner came on spontaneously. In addition, when the stove was being used tonight, the burner was burning hotter than it should have on the lowest setting.

    We have the stove unplugged and have purchased a new stove today because we believe our stove could be a fire hazard. I read on-line tonight that there have been recalls, but our stove is not part of such a recall. I believe that the company should take responsibility for this model as well.

    Thank you for any help you can offer.

    Model
    FEF368GB
    Serial number
    VF00467162
    Bought from
    Fletcher’s Appliances
    Bought
    Mar 1, 2010
    Where
    Hollis, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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