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Kenmore refrigerators

373 reports to CPSC, the latest made Aug 29, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 373reports to CPSC
  • Aug 29, 2026the latest report was made
  • Apr 18, 2011the earliest
  • 312with the company’s comments
Brand
Kenmore
Makers
Sears Holdings Management Corporation, LG Electronics, USA and Winiadaewoo Electronics America Inc.Makers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (35)

“Kenmore Elite”, “Kenmore elite”, “Kenmore Elite Trio”, “Kenmore Coldspot”, “Kenmore Elite Refrigerator”, “kenmore elite”, “Kemore”, “Kenmore Cold Spot”, “Kenmore Elite/[REDACTED]”, “Kenmore Trio Refrigerator”, “Kennmore”, “KENMORE ELITE”, “Kemore ‘elite”, “Ken more”, “Kenmoore”, “Kenmore /[REDACTED]”, “Kenmore 33 x 32 x 67”, “Kenmore ELITE”, “Kenmore ELite Freezer Refrigerator”, “Kenmore Elite / Trio”, “Kenmore Elite 25 CU. FT. Trio French Door Refrigerator”, “Kenmore Elite Refrigerator Model No. 795-77563600”, “Kenmore Elite Trio Bottom Freezer Refrigerator”, “Kenmore Refrigerator”, “Kenmore Side by Side”, “Kenmore Trio”, “Kenmore coldspot”, “Kenmore from Sears”, “Kenmore trio eliet”, “Kenmore/Sears”, “Kenmore/Whirlpool”, “Kenomore”, “kenmore Elite Trio”, “kenmore elite refrigerator” and “kennmore elite trio”

By month

4 reports from September 2025 to August 2026; the most in August 2026, 3. 369 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20263
October 20251
March 20252
February 20251
October 20241
August 20241
June 20241
March 20241
October 20232
August 20231
July 20232
June 20232
May 20232
April 20231
January 20231
December 20221
October 20221
September 20222
August 20222
July 20222
May 20221
April 20223
February 20221
January 20221
December 20212
November 20211
October 20211
September 20211
July 20213
March 20211
February 20211
November 20201
September 20201
July 20202
December 20193
November 20191
October 20192
September 20191
August 20191
May 20192
March 20192
February 20191
January 20191
August 20181
May 20181
April 20182
February 20185
January 20181
December 20171
September 20173
August 20172
July 20172
June 20172
May 20171
March 20175
December 20161
November 20162
October 20162
September 20161
June 20162
May 20161
April 20162
February 20164
January 20161
December 20153
November 20152
October 20153
September 20152
August 20151
July 20153
June 20152
May 20155
April 20152
March 20152
February 20152
January 20153
December 20146
November 20141
October 20144
September 20142
August 20143
July 20142
June 20144
May 20146
April 20144
March 20145
February 20143
January 20143
December 20131
October 20134
September 20137
August 20134
July 20134
June 20134
May 20133
April 20135
March 20135
February 20132
January 20134
December 20126
November 20124
October 20125
September 20125
August 20129
July 20124
June 20124
May 20126
April 20125
March 20123
February 20125
January 20129
December 201110
November 201111
October 201113
September 201110
August 201114
July 201113
June 201113
May 20111
April 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
  • First aid 18 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 41 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 7 CPSC: Injury, Level of care not known
  • No one hurt 282 CPSC: Incident, No Injury
  • No incident, no one hurt 3 CPSC: No Incident, No Injury
  • Not said 17 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Nov 23, 2011, sent to the company Dec 1, 2011, published by CPSC Dec 15, 2011

    The product, in the report: Kenmore french door , bottom freezer refrigerator.

    Kenmore french door refrigerator-model #795.77302601. The refrigerator light would not go off. Light bulbs got very hot. There was a smell of hot plastic.

    Model
    795.77302601
    UPC
    ?
    Serial number
    712MRVB05663
    Bought from
    Sears
    Bought
    Feb 13, 2008
    Where
    Spencerville, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KENMORE, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Nov 21, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

    The product, in the report: Kenmore Elite Bottom Freezer Refrigerator Model 795.77544600

    Upon opening the refrigerator this evening, we noticed a burning, electrical smell. With some investigation, we discovered the two lights housed at the “roof” of the refrigerator were not going out when the door was closed or the buttons depressed. We removed the housing, with gloves on, and it was warped and melted. We removed the bulbs...the area around them is brown and scorched. Hard to know what would have happened if we hadn’t discovered the problem when we did.

    Model
    795.77544600
    Serial number
    702KR00126
    Bought from
    Sears
    Bought
    May 30, 2007, about then
    Where
    St. George, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 14, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

    The product, in the report: Kenmore Elite Refrigerator, stainless steel

    The lights in my Kenmore Elite model 795.77543600 became so hot, they melted the plastic covering that fits over the lights. This is a fire hazard.

    Model
    795.77543600
    Serial number
    603KR02792
    Where
    Unspecified: Mobile/Manufactured Home
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. Hurt, no treatment

    Made Nov 13, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

    The product, in the report: Kenmore Elite Bottom Freezer French Doors Refrigerator

    The lights inside the refrigerator stayed open even with refrigerator door closed heating the inside plastic and burning the enclosure. A fire hazard that could have burnt the whole fridge and severely burnt anyone opening the fridge.

    Model
    795.77253601
    Serial number
    702MRYA02490
    Bought from
    Sears
    Bought
    Mar 7, 2007
    Where
    Lexington, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. No one hurt

    Made Nov 8, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Kenmore French Door Refrigerator with bottom freezer

    The interior lightbulbs at the top of the Kenmore French Door refrigerator remained on even though doors were closed. They burned through the plastic shield and were extremely hot to the touch. Repairman said other refrigerators of same brand/model have had that issue and some caught on fire.

    Model
    795.77559600
    Serial number
    608KR00420
    Bought from
    Sears
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Nov 8, 2011, sent to the company Jan 3, 2012, published by CPSC Jan 18, 2012

    The product, in the report: Kenmore freezer on bottom Refrigerator

    The consumer stated that his freezer on bottom of refrigerator has an internal lights at the top of the refrigerator that will stay on when the refrigerator is closed. The light bulb wattage is unknown. The consumer stated that she would open his refrigerator find that his refrigerator has a burning smell and also find the light bulbs are very hot. The consumer felt that this issue could develop into a fire hazard.

    The consumer stated that this caused the light fixture to melt and there is now a brown burn make surrounding the light bulb housing. The consumer has yet to contact the firm or the retailer. The consumer found that there is no light switch to turn off the lights. The consumer has not called the fire department after the incident or called her insurance company about her concerns. The consumer did not sustain any property damage. The consume stated that there is no exterior damage to the refrigerator. The consumer was not injured by the product. The consumer stated that similar models like his were included in a class action lawsuit.

    Model
    795.77304601
    Serial number
    803MRDZ15522
    Bought from
    Sears, Illinois
    Bought
    Jul 15, 2008, about then
    Where
    Streamwood, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Nov 6, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Kenmore Elite series 795: 77302600

    Kenmore Elite series 795 refrigerator. Defective electronics: interior lights do not turn off when doors are shut. Plastic in the electric-control unit melted (screw mounts) until enter unit fell down exposing wires and bulbs. Plastic light bulb sockets are burned. Metal panel inside control unit is warped. Control unit can not be reattached. Seals on doors were damaged from heat and where previously replaced. Unit is a fire hazard and known to be defective, with bulbs that are very hot and stay on for extended periods. Refrigerator also has to run more to keep food cold, and safety of food may be compromised.

    Model
    795: 77302600
    UPC
    795: 77302600
    Serial number
    605MRGC00135
    Bought from
    Sears
    Bought
    Jun 1, 2006
    Where
    Des Moines, Iowa: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Nov 5, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Sears Kenmore refrigerator, side by side.

    Refrigerator had an electrical fire on the box attached to the compressor.

    Model
    106.51552104
    Serial number
    SM4651389
    Bought from
    Sears
    Bought
    Mar 1, 2003, about then
    Where
    Mount Vernon, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Oct 31, 2011, sent to the company Nov 8, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Three door Refrigerator/Bottom Freezer with in door water dispenser and freezer interior ice maker.

    A Kenmore Elite (Manufactured by LG) bottom freezer Refrigerator and purchased in 2006 has had issues with the lights not coming on or going off when the doors open or close. In one incident the lights did not go off and melted the light cover and housing. It continues to be an issue and causes the refrigerator to heat up and cook the food on the top shelf (e.g. [REDACTED]). This issue really worries me because it would tend to imply an electrical short or faulty electronics in the switches or elsewhere. In looking up the product for service I could find several other people have had the exact same problem within the last year on an item they purchased about the same time as me. Overall the quality of the product has been very poor. One of the rollers on a drawer broke early on, both drawers pop out feature failed to lock on closing within a couple years,

    Model
    Trio
    Bought from
    Sears, Washington
    Bought
    Jan 18, 2006, about then
    Where
    Lynnwood, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Oct 31, 2011, sent to the company Nov 7, 2011, published by CPSC Nov 22, 2011

    The product, in the report: Kenmore Elite Trio refrigerator/freezer model 795.77543600

    October 5, 2011: I noticed the refrigerater was warmer than normal. Food was warm because the interior lights would not shut-off. The light assembly was beginning to burn so I hit the circuit breaker and removed the two light bulbs. I turned the circuit breaker back on and the refrigerator temperature stabilized. I contacted Sears and provided the model number (795.77543600) and Serial number (611KR00393). Sears did not tell me that they had issued a Service Flash (SF46-515) about this problem.

    The Sears Product Resolution Line (800-659-7026) has not been helpful. The light parts have been on backorder. The my sears.com web site documents that other owners of this product have experienced multiple failures of the lighting unit (assembly 6621JK2003B) and that the problem may be centered at the main board (part# 6871JB1423N) which has been replaced in some instances.

    [redacted]

    Model
    795.77543600
    Serial number
    611KR00393
    Bought from
    Sears, Florida
    Bought
    Dec 2, 2006
    Where
    High Point, North Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Oct 27, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

    The product, in the report: Kennmore refrigerator. Almond color

    The Spring Lake Park-Blaine-Mounds View responded to a report of smoke coming from the refrigerator. [REDACTED] arrived and found the house evacuated. There was a light smoke in the house and a smell of burning electrical/plastic. [REDACTED] attempted to locate the breakers to shut off the appliance however the panels were not marked for which unit they control. Therefore [REDACTED] simply unplugged the unit. [REDACTED] arrived and used thermal imager to find hot spots. They then removed the back and found an overheated motor. [REDACTED] crew set up an electric fan to ventilate the house. Once ventilated all units cleared.

    Model
    106.53342300
    Serial number
    SP5025684
    Where
    Blaine, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kennmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

    The product, in the report: Kenmore Coldspot: Model: 106.53234300 Serial Number: SP2937306 Side by Side Two Door White

    Kenmore Coldspot Refrigerator start relay and components attached to compressor burn up and smoking. Melted one of the three prongs on compressor so cannot even replace the burnt components. Would need to replace compressor and components. Still have worry it might burn again and catch house on fire. Read reports on internet that this is a common problem with this model and many other brands with this compressor set up.

    Kenmore Coldspot: Model: 106.53234300 Serial Number: SP2937306

    Model
    Coldspot: Model: 106.53234300
    Serial number
    SP2937306
    Bought from
    Sears, North Carolina
    Where
    Asheville, North Carolina: Mobile/Manufactured Home
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Oct 21, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 14, 2011

    The product, in the report: Kenmore Elite 22 ft. Trio French Door bottom refrigerator

    Light bulbs in refrigerator compartment did not turn off when door closed. Melted plastic cover and scorched bulb sockets. FIRE HAZARD!

    Model
    795.7724
    Serial number
    702MRSS02542
    Bought from
    Sears, Michigan
    Bought
    Feb 23, 2007
    Where
    Charlotte, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  14. Not said

    Made Oct 19, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Kenmore Side by Side Refrigerator

    The consumer stated that her side by side refrigerator has 2 internal lights at the top of the refrigerator sporadically turn on when the refrigerator is closed. The light bulbs are each 60 watt appliance bulbs. The consumer stated that she would open her refrigerator find that her refrigerator has a burning smell and also find the light bulbs are very hot. The consumer felt that this issue could develop into a fire hazard. The consumer contacted the firm who is also the retailer, the same day of the incident. The firm agreed to send a technician that same day to inspect the side by side refrigerator. The technician had told her that her concern is indeed a safety hazard and that the current model of refrigerators made by the same firm have a different component to prevent this hazard from persisting. The technician stated that the control board is the reason that her refrigerator is apparently keeping the refrigerator lights on when the door is closed.

    The consumer was told by the technician that she had to pay for the repair, estimated at over $400. The consumer told the technician that she would not pay for the service and the consumer had the lights removed by the technician on September 1st 2011. After the light bulbs were taken, out the burning smell went away. The technician documented the circuit board as the issue causing the problems with the refrigerator on his repair report.

    The consumer found that there is no light switch to turn off the lights.

    Model
    795.775436000
    Serial number
    712KR0020069
    Bought from
    Sears, California
    Bought
    Feb 1, 2008, about then
    Where
    Los Angeles, California: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  15. No one hurt

    Made Oct 17, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: refrigerator / sears kenmore double door stainless steel, automatic ice maker,water dispenser, crushed ice.

    problem with light inside refrigerator which apparently stays on when the door is closed. the light bulb by design touchs the inside liner of the refrigerator and by staying in the on position melted into the liner causing burn damage to the liner and insulation of the unit.

    Model
    253.56953601
    Serial number
    4a63424498
    Bought from
    sears
    Bought
    Jan 17, 2007, about then
    Where
    moreno valley, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Oct 14, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: Kenmore-Black-Bottom Freezer Refrigerator

    I came home from being out for a few hours and opened my refrigerator to see that the whole electrical unit which is called the Cool Sense Electronic Temperature Control System had fallen off the interior top wall of the refrigerator. The bulbs remained on after it fell and were even burning the ceramic bulb holders to a dark brown. All the food in the top of the shelves had become warm - eggs, etc. The plastic cover for the bulbs had melted and warped. Apparently, the piece dropped off and the bulbs remained on and didn’t automatically shut off as it should. This exteme heat was very disconcerting as it could have caused a fire. We had to disconnect the whole temperature unit to make sure the lights didn’t stay on and start a fire while we slept that night.

    We had not had any reason to believe this was a problem before this. There were no indications that anything was wrong, and nothing had been done to harm the electrical unit prior to this incident.

    Concerned that this major issue could be more than the “regular” repair type issues, I looked on line to see if there were any recalls for this make and model. I did find that there are other incidents reported of this exact nature in the same make and model, but did not find any recalls. This alarms me because having an electrical problem of this type that is happening to others makes me question the safety of this product overall since it is not a one time incident.

    Model
    795.77309600
    Serial number
    707MRUY05878
    Bought from
    Sears
    Bought
    Oct 1, 2007, about then
    Where
    Newtown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore/Sears, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Oct 10, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Kenmore ELITE Trio refrigerator, black, water in the left side of door, pull out lower freezer unit.

    We purchased our Kenmore Elite refrigerator in June 2007. Within a month we started having issues with the model. First the waterline was found to be leaking, it ruined the floor and cabinets behind the unit. Then about two months later we noticed that it was warm, and cold in the refrigerator. Upon closer inspection we realized the lights had melted the plastic housing and created massive warping and melting of the inside. The Sears store sent a repair service person, and they replaced the unit. Now, 10/10/2011, the unit is doing the same now. The light stays on, but only shuts off when it gets overheated. We still have hot food. We had to remove the bulbs today. I really hope that Sears wises up and fixes this problem for good. There needs to be a recall on this very dangerous appliance.

    Model
    ELITE
    Serial number
    795.77249601
    Bought from
    Sears
    Bought
    Jun 7, 2007, about then
    Where
    Kenosha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore ELITE, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  18. Hurt, no treatment

    Made Oct 8, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Kenmore Cold Spot Refrigerator model # 106.52574202

    My daughters heard popping and crackling in the kitchen that was immediately followed by smoke. My mother in law and 2 daughters immediately went outside and called 911. The fire department concluded that there had been an elctrical fire in the bottom rear of our Kenmore Coldspot refrigerator (model # 106.52574202).

    Model
    106.52574202
    Serial number
    SM4332653
    Bought from
    Sears
    Bought
    Feb 10, 2003, about then
    Where
    Rio Rancho, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  19. No one hurt

    Made Oct 7, 2011, sent to the company Oct 31, 2011, published by CPSC Nov 15, 2011

    The product, in the report: Side by side with bottom freezer Refrigerator

    When opening either door to the refrigerator he noticed on some occasions the light bulbs would be powered in the on position with the door closed or open.

    On 10/6/2011 while retrieving some butter from a top self located under the housing of the light bulb he noticed that the butter had melted he unplugged the refrigerator and allowed it to cool down and opened the refrigerators door and when he attempted to remove the light bulb the housing that surrounds the light bulb is warped.

    On 10/6/2011 he contacted the retailer and was informed that they had a service flash for certain serial numbers (same model numbers) and he was advised to contact the CPSC. He has a technician schedule to come out on 10/10/2011 to take a look at the unit.

    The consumer indicated that by the light bulb staying in the on position while the door is closed could potentially pose as a fire or electrical hazard and to prevent that he has removed both light bulbs from both sides.

    Model
    795.77302601
    Serial number
    712MRSS05670
    Bought from
    Sears, Pennsylvania
    Bought
    Mar 15, 2008
    Where
    Dallas, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Oct 5, 2011, sent to the company Oct 13, 2011, published by CPSC Oct 27, 2011

    The product, in the report: Kenmore Double Door Refridgerator with Freezer unit on bottom, white

    Kenmore Refridgerator model number 795.77312600 lights would not turn off even when doors were closed. Lightbulbs overheated and scorched their sockets. Melted Plastic Lightbulb housing. Inside of refrigerator was very warm. We had to remove the bulbs with hotpads for fear of this causing a house fire. We were forced to throw away all of the raw meat due to possible spoilage. There are many complaints of this happening on the internet and I hope it is taken seriously as the fire hazard that it is. Please urge Kenmore to recall this fridge.

    Model
    795.77312600
    Serial number
    702MRDM20667
    Bought from
    sears, North Carolina
    Bought
    Mar 1, 2008, about then
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Oct 3, 2011, sent to the company Oct 20, 2011, published by CPSC Nov 3, 2011

    The product, in the report: Refrigerator

    Caller reporting that the light within his Kenmore Refrigerator is staying lit causing the inside near it to become warm.

    When he noticed this he searched online for any similarities, reporting of same incident and found many.

    He took the lamps out of his refrigerator once he found the articles/reports of similar findings but also some where the overheating caused a potential for fire, smoke and food spoilage etc.

    He wanted to report so that his incident would be counted as those among the disheartened.

    Model
    795.77243601
    Serial number
    710MRLM04384
    Bought from
    Sears, Pennsylvania
    Bought
    Nov 14, 2007
    Where
    Easton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Sep 26, 2011, sent to the company Oct 4, 2011, published by CPSC Oct 19, 2011

    The product, in the report: Kenmore Elite trio refrigerator model number 795.7725.3601

    I have a Kenmore Elite Trio refridgerator that was purchased on March 2007. The model number is 795.7725.3601. Today, when I opened the doors, the food was all warm. As I looked up, I notoced the entire shroud that encompasses the lights was melted and burned. It seems that the lights never turned off, when the doors were closed. Anyways, it seems like a serious fire/safety issue to me, as I don’t know what would of happened if not caught in time.

    Model
    795.7725.3601
    Bought from
    Sears
    Bought
    Mar 5, 2007
    Where
    Sacramento, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Sep 23, 2011, sent to the company Oct 17, 2011, published by CPSC Oct 31, 2011

    The product, in the report: Kenmore elite trio

    We own a kenmore refrigirator opened the door and found the lites where hot upon further investigation found the lite would not go out when door was closed the plastic hosing was starting to melt

    Model
    795.77304600
    Serial number
    603mhaq00536
    Bought from
    Sears
    Bought
    Sep 13, 2006
    Where
    Quincy, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Sep 22, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

    The product, in the report: Kenmore Cold Spot Side by Side Refrigerator

    Kenmore refrigerator model # 106.41512101 was producing a smell of burning plastic and metal and woke us up on Saturday morning at 5 AM due to the odor. The refrigerator was unplugged and the back panel was removed to discover that the starter device to the compressor looked as if it had almost caught fire. The part was burnt and the contacts had welded themselves on to the compressor due to the heat generated. The capacitor contacts also showed signs of soot that plugs into this module but was not damaged. The problem I experienced is very similar to the one listed here: http://www.retrotechnology.com/aux/fridge.html

    Model
    106.41512101 / Kenmore Cold Spot Side by Side Refrigerator
    Serial number
    SP4554912
    Bought from
    Sears
    Bought
    Jul 1, 2004, about then
    Where
    Newmarket, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Sep 18, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Sears Kenmore Elite French (Trio) Door Refrigerator with bottom freezer.

    Lights stayed on in the refrigerator with doors completely closed causing a burning smell, the light sockets to turn brown as they got too hot, and causing the clear light cover to partially melt falling off. In addition, it heated up items in the refrigerator. The doors were completely closed and the there was no door chime going off to warn if the doors were open, but the doors were closed. Evidently this has happened to me a couple of times before, but the refrigerator was used at a quicker interval, so other than a slight burning smell, and the light cover coming off once, the cover was able to be reinstalled. Previously, I had wondered whether the doors were open or not, but this time, I smelled something burning before I opened the refrigerator, and since I had problems before, I inspected the doors before I opened them and they were completely closed. Upon opening the refrigerator doors, I noticed the light sockets had turned brown from heat, the light cover lying on the shelf, and the liquid items on the shelf were warm. It reminded me of an [REDACTED]....in my refrigerator!!! This is a serious problem that will at some point result in a fire.

    This is a Kenmore Elite French (Trio) door Refrigerator

    Model
    Model # 795.77554600
    Serial number
    608KR00180
    Bought from
    Sears
    Bought
    Nov 4, 2006
    Where
    Evansville, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Sep 17, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Kenmore refrigerator- Side by side top with freezer drawer bottom Model 79577306600 Serial 705MREN00580

    Kenmore Refrigerator purchased 2007 from Sears Model 79577306600 Serial 705 MREN00580 This evening I smelled a burning electrical smell in the kitchen. I had last opened the refrigerator 3-4 hours before and noticed nothing. I opened the refrigerator again to find the interior roof of the refrigerator compartment melted! The interoir lighting/control panel had almost completely separated/melted from the housing which was also extremely hot. There had been no recent services or repairs. No problems prior to this. I was very disturbed to find several complaints online of similar issues, some resulting in home fires. There was even a recall of what appears to be the same refrigerators from 2002. I was very lucky to be home when this occured. I believe this would have resulted in a fire had I not unplugged as soon as I had. I would not want this to happen to someone else who might not catch it in time.

    Model
    79577306600
    Serial number
    705 MREN00580
    Bought from
    Sears, Michigan
    Bought
    Jul 1, 2007, about then
    Where
    Franklin, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Sep 13, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

    The product, in the report: Kenmore Elite bottom freezer refrigerator (Mfr by LG) Model #795.77549600 Serial #603KR00033 Color: Black

    I purchased a Kenmore Elite bottom freezer refrigerator in 2006 - LG is the manufacturer. Approx. last year (June) we experienced the interior light had not shut off when the doors were shut. The lamp and bulbs severely overheated, ruining food and melting the lense cover and trim. Assuming that it was human error (i.e. doors not closed completely), I replaced the lense cover and trim. The same problem is now re-occurring. I removed the partially melted (replacement) lense and cover, again, 3 weeks ago. This morning we found the lights on (again) this morning and the interior temperatures were so hot that thawing, raw meat on the top was cooked!!!

    I am greatly concerned that this refrigerator is a severe fire hazard and “discovered” on an internet blog that LG and Sears are both aware of the problem and yet a product recall has not been issued. This is a SEVERE life safety concern!!! They have identified that the problem is in the main circuit board and switches. Sears at the very least is issuing a Service Flash Repair (if applicable to your model #) but only if you are a VERY well informed consumer and have researched the internet to find out just how big a problem this is.

    Additionally, a class action lawsuit vs LG was filed last year in New Jersey - fyi.

    Model
    795.77549600
    Serial number
    603KR00033
    Bought from
    Sears
    Bought
    May 15, 2006, about then
    Where
    Dayton, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 17, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Sep 12, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

    The product, in the report: Bottom Freezer Refregerator

    Light bulbs in refregerator compartmant do not go off and get very hot, melting and damaging surrounding plastic.

    Model
    795.77304600
    Serial number
    702MRYA20202
    Bought from
    Wal Mart, California
    Where
    Fallbrook, California: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. Hurt, no treatment

    Made Sep 9, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: bottom freezer refrigerator

    My refrigerator has had numerous problems but the latest one is dangerous, unexpected, and ridiculous. The light bulbs inside did not shut off, make so much heat that it browned the bulb sockets, created smoke, melted the plastic housing and cooked the frozen chicken on the top shelf.

    I am aware of similar models being recalled but when I called the Product Revolution line at Sears that handles the Recalls I was told by the rep, [REDACTED], that this model hasn’t been recalled; its not on the list. I asked for a supervisor and was told one would call be back. That has yet to happen.

    I have removed the bulbs but I’m fearful that others electrical problems will ensue. I’m also concenred that another consumer might not catch this in time and may suffer major fire property damage, worse. life damage.

    Model
    795.77312600
    Serial number
    610MRYA09170
    Bought from
    sears
    Bought
    Jul 9, 2007, about then
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  30. No one hurt

    Made Sep 7, 2011, published by CPSC Sep 28, 2011

    The product, in the report: side by side refrigerator with bottom freezer

    Kenmore Elite model # 596.76609600. Relay started on fire. Filled my kitchen with smoke. Fortunately, I was home and able to pull the plug.

    Model
    596.76609600
    Serial number
    10535033JN
    Bought from
    Sears
    Bought
    Aug 30, 2007, about then
    Where
    STERLING, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Sep 5, 2011, published by CPSC Sep 27, 2011

    The product, in the report: Sears Kenmore Elite Trio bottom freezer refrigerator

    Refrigerator light would not shut off after the door was properly closed. I discovered this after I noticed the light bulb housing in the refrigerator was melted and the refrigerator was hot inside. Caused food to spoil. Possible fire hazard. I purchased the refrigerator new on September 5, 2007 for $2070.56. It is a Kenmore Elite Trio bottom freezer refrigerator. The model #795.77542600 and serial #706KR00029. Upon researching this appliance failure on the internet I discovered a huge amount of consumers that had the same hazard occur with the same refrigerator.

    Model
    795.77542600
    Serial number
    706KR00029
    Bought from
    Sears
    Bought
    Sep 5, 2007
    Where
    Simi Valley, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  32. Hurt, no treatment

    Made Aug 29, 2011, published by CPSC Sep 20, 2011

    The product, in the report: Kenmore Elite Trio Refrigerator, stainless steel color, with freezer on bottom.

    I have a Kenmore Elite Trio Refrigerator. I have noticed recently that my food was not staying cold. One morning I noticed that the light was still on, but the door was closed. Opening the door, the refrigerator was very hot, and the lights had melted the top of the refrigerator. In trying to remove the lightbulbs, I had burned myself slightly from accidentally touching the plastic, even though I was using a dish towel folded over a few times. I had to use an oven mitt because the lights were so hot, and it almost burned through the oven mitt, which had started smoking after just a couple seconds of contact. I looked online, and saw that this is a very common problem for these refrigerators. I am glad I found the problem before it caught fire -- this is a very dangerous issue.

    Model
    795.77556600
    UPC
    don’t know
    Serial number
    607KR00303
    Bought from
    Sears Outlet, Tennessee
    Bought
    Jan 5, 2007, about then
    Where
    Nashville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. No one hurt

    Made Aug 26, 2011, published by CPSC Sep 20, 2011

    The product, in the report: French Doors Bottom Freezer Refrigerator Model 77309 Kenmore

    I have a Kenmore Trio #77309 . While upstairs, I smelled burning, like an electrical fire. I located the source in the downstairs kitchen. It was coming from the Kenmore Trio. I opened the door and realized the top shelf was warm. Then I realized that the plastic housing around the lights had melted. I could not touch the lights, they were too hot. Also, the housing where the bulb screws in had turned brown and melted, making it very difficult to remove the lights. Eventually, using a silicon pot holder I was able to remove the lights. I think that had I not been home, and observant, this could have caused an electrical fire. I have not put the lights back in, because I think it is too dangerous.

    Model
    Trio Model 795 7730906
    Serial number
    608MRJF00028
    Bought from
    Sears
    Bought
    Aug 10, 2006
    Where
    Sharon, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Aug 21, 2011, published by CPSC Sep 13, 2011

    The product, in the report: Kenmore Elite three door refrigerator with bottom freezer. model 79577304600

    My refrigerator light stayed on after doors were closed. The plastic surrounding the lighting bracket warped and failed. The control panel then fell from the top of the refrigerator when the mounting template melted away. Judging from the damage caused by the overheated light bulbs, I would say we were only a short time away from a fire. This refrigerator model has a well documented history of this problem and apparently nothing is being done about it. Kenmore Elite Model 79577304600, three door bottom freezer

    Model
    79577304600
    Serial number
    702MRJF20292
    Bought from
    sears
    Bought
    Jun 4, 2007, about then
    Where
    Watertown, South Dakota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Aug 18, 2011, sent to the company Sep 22, 2011, published by CPSC Oct 6, 2011

    The product, in the report: Kenmore Elite refrigerator

    The consumer stated that the panel in his refrigerator, where the refrigerator light is very hot. The consumer believes that the light stays on when the refrigerator even when the door is closed.Consumer stated that his refrigerator has not been emitting a smell of burning plastic from his refrigerator. The consumer stated that he is not sure of the light wattage. The consumer has not been injured by the product. The consumer has opened the refrigerator since inspecting the refrigerator but can see no signs of structural damage from the outside. The consumer stated that the panel has not melted.

    The consumer stated the product has not damaged his home or called the local fire department to inspect his product. The consumer called the firm tody and was told that the product did not fall under their known recalls and offered no further assistance.

    The consumer did independent research and found that the product had numerous reports about his same issue with similar models in recall 05-213 not including his but feels that his hazard is just as severe. The consumer has called the retailer today and was told that they could send out a technician at his expense. The consumer still has the product currently plugged in.

    Model
    795.77563600
    Serial number
    707KR00254
    Bought from
    Sears, Texas
    Bought
    Sep 11, 2007
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. First aid

    Made Aug 16, 2011, published by CPSC Sep 8, 2011

    The product, in the report: Kenmore Elite Model #795.77543600 3 door refrigerator with freezer on the bottom

    Kenmore Elite Model #795.77543600

    About a year ago I had a problem with the lights will not going off in this refrigerator. There was a melting plastic smell coming from the refrigerator. The light housing had melted and the top of the refrigerator had been partially melted. I rechecked the switches and doors and the lights went out again.The bulb sockets were very brown and above them the plastic had also melted.

    On 8-16-11 I went to the fridge to get something and closed the doors. When I returned in about 20 minutes, I smelled the burning plastic smell again. I opened the doors and checked the switches. This time depressing both switches would not shut off the lights. I had to remove the lights using a pot holder and was burned several times while getting the lights removed.

    I have called the LG recall hotline and they acknowledged that the unit is under recall. I cannot find an official recall for this issue and still believe that it is a fire hazard.

    Model
    Elite Model #795.77543600
    Serial number
    602KR00155
    Bought from
    Sears, Texas
    Bought
    May 13, 2006, about then
    Where
    Lantana, Texas: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  37. No one hurt

    Made Aug 15, 2011, published by CPSC Sep 6, 2011

    The product, in the report: Kenmore Elite Double french door with bottom freezer refridgerator - ivory color

    Lights inside fridge would not go out with doors closed completely, which is impossible to know with the doors closed until it causes heat damage. Because of the duration and high heat, the light shield melted and fell inside the fridge. We unplugged the fridge, waited for it cool down, then unscrewed the light bulbs. The sockets were still “live” but at least the bulbs were not there to generate more heat and cause further damage. We were walking out the door to go on vacation and called Sears. Sears told us it was our problem not theirs because it was no longer under warranty. After talking to other repair companies and searching online, this has been a huge problem for many consumers. [REDACTED] has had the same problem and has assisted consumers with the issue, yet Sears will not. Consumers have no way of knowing about this problem going on behind closed doors until it overheats and causes damage. Ironic that there is an overheating issue inside a refrigerator.

    Model
    795.77304600
    Serial number
    607MRSS00390
    Bought from
    Sears Outlet Center
    Bought
    Jun 17, 2008, about then
    Where
    Nottingham, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 10, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Aug 15, 2011, published by CPSC Sep 6, 2011

    The product, in the report: 3 door

    interior light with two 60 watt bulbs failed to go off with doors shut resulting in the entire housing to melt. even after replacing both door switches the ineriolight remains on. i have removed the bulbs . so as not to start a fire ? there must be a short in the wiring which bypasses the door switches . kenmore model #795 77302600 serial #605mrpg00320

    Model
    79577302600
    Serial number
    605mrpg00320
    Bought from
    sears, Virginia
    Bought
    Aug 4, 2009, about then
    Where
    colonial heights, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Aug 14, 2011, published by CPSC Sep 6, 2011

    The product, in the report: Kenmore Side By Side refrigerator/freezer; model #106 50562991; serial # SK3850615

    Smelled smoke & burning electrical and/or rubber smell. Saw smoke in kitchen. Finally determined that it was coming from the refrigerator. Removed cardboard near the bottom of the back of the refrigerator. No burned wires were evident. Just happened to notice what looked like oil or soot on the white label on the compressor. Reached out to touch it, rubbed some off, determined it was soot, and about that time the compressor switched on and a flame shot out from the side of the compressor. Thank God we found this before it burned down my 118 year old historic home and possibly killed us. This is a hazard that everyone should know about. I had no idea a refrigerator could be this dangerous.

    Model
    106 50562991
    Serial number
    SK3850615
    Bought from
    Sears
    Bought
    Nov 1, 2000, about then
    Where
    Dahlonega, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore from Sears, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Aug 13, 2011, published by CPSC Sep 2, 2011

    The product, in the report: 3 door refrigerator with freezer on bottom/black

    We have a Kenmore Elite Trio refrigerator which we purchased in the summer of 2006. Today, we discovered that the light cover had begun to melt on top of the refrigerator. When we removed it, we found that the casing all around it had started to melt and the bulbs were clearly too hot. Some of the food in the refrigerator, including some butter, which had melted, were heated by this. It was very concerning to think that this, had we been out of town at this point, could very easily have caused a fire in our home. After researching a bit online, I see that this is not an unusual problem with these refrigerators and am very concerned that there should be a recall on this item!!

    Model
    795.77559600
    Serial number
    602KR00056
    Bought from
    Sears
    Bought
    Jul 15, 2006, about then
    Where
    Brandon, South Dakota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  41. Hurt, no treatment

    Made Aug 12, 2011, published by CPSC Sep 2, 2011

    The product, in the report: Refrigerator; KENMORE ELITE SERIES/ 2 DOOR Refrigerator with Bottom drawer Freezer. Stainless Steel. MODEL NUMBER: 795.77253601 SERIAL NUMBER: 702MRBW62461

    Kenmore Elite refrigerator Manufacture number: 79577253601

    Lights inside unit failed to switch off while both doors were securely closed and heat buildup overnight caused plastic housing to completely melt and short out wire harness. Damage to inside roof/ light and housing as well as door gaskets were result of defective unit design and faulty safety shut off switches.

    Model
    KENMORE ELITE SERIES 795.77253601
    Serial number
    702MRBW62461
    Bought from
    SEARS, South Carolina
    Bought
    Apr 11, 2006, about then
    Where
    Lexington, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KENMORE, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  42. No one hurt

    Made Aug 11, 2011, published by CPSC Sep 2, 2011

    The product, in the report: Sears Kenmore Elite Trio side by side refrigerator

    In 2007 I purchased a Kenmore bottom freezer refrigerator, model # 79554600. On August 4, 2011 we smelled burning plastic and something like spoiled food in our kitchen. Upon opening the refrigerator doors (side by side), we noticed the entire light fixture and control panel hanging from the top of the fridge, in melted plastic. The heat from the lights burned a six inch hole in the top of the lining. We were leaving for a one week vacation the next day. Had we not noticed the problem when we did it’s possible the heat from the lights could have started a fire in our wood cabinets. The lights were obviously on for an extended period of time.

    We called Sears and they sent a technician to replace the part and the mother board that shorts out. Given that there was a six inch hole burned in our refrigerator because the lights wouldn’t go off he said the unit was not repairable. He also told us that there was a “service flash” issued by the manufacturer on this product, meaning that they recognized that this product was defective and dangerous.

    I have also read on numerous web sites that there have been numerous other complaints like ours involving this unit. The technicians that came to our home indicated they have seen numerous cases like ours. This is a safety hazard for which Sears and Kenmore/LG should be held accountable.

    We were fortunate this incident happened while we were home.

    Model
    79577554600
    Bought from
    Sears, Illinois
    Bought
    Jun 20, 2007
    Where
    Tremont, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Aug 10, 2011, published by CPSC Sep 1, 2011

    The product, in the report: KENMORE ELITE REFRIGERATOR

    Refrigerator doors do not register the doors are closed, causing the interior lights to stay on and cooking food inside. Food, milk, breast milk, formula has all spoiled. This happens after approximately 3 years ownership of the brand new refrigerator.

    Model
    795.77549600
    Serial number
    606KR00014
    Bought from
    SEARS
    Bought
    Dec 1, 2007
    Where
    DANVILLE, California: Home/Apartment/Condominium
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand KENMORE ELITE, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Aug 9, 2011, published by CPSC Sep 21, 2011

    The product, in the report: French Door refrigerator

    The consumer says he has had the same problem crop up three times. He says the interior light stays on, even after closing the door. The consumer says the plastic covering melts and there is a burning smell. The consumer says the first two times this occurred, he removed the bulbs and left them out for 24-48 hours. He says after putting them back in, they would once again work properly. The consumer says the unit inside is very very warm. The consumer says he has not had any problems with spoiled food as of yet. He says that currently there are no bulbs in the unit.

    Model
    795.77549600
    Serial number
    7OZKR00139
    Bought from
    Sears
    Bought
    Aug 15, 2007, about then
    Where
    Bossier City, Louisiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Aug 3, 2011, published by CPSC Aug 25, 2011

    The product, in the report: Kenmore Elite Refrigerator - side by side with freezer below - stainless steel - water and ice dispenser

    As I was getting ready to leave for vacation I noticed an odor of burning plastic when I opened my refrigerator. The food on the top shelf was not cold. The light housing was melted and the bulb sockets were discolored and burnt. In fact there are burn marks along the top. My husband attempted to remove the plastic housing and he finally did although the plastic had melted to the top of the frig. The switch that recognizes the door as being closed was not functioning, so the light was not going off. We loosened the bulbs to avoid additional heat. This is definitely a fire hazard! When I returned from vacation, I called Sears service center. They were no help. In fact they told me to go to the store. I took the melted plastic with me to the store and asked if there might be a recall. They knew nothing and could do nothing and suggested I call the service center. I pointed out that this had already been done. They suggested I go to the Sears parts store. I went there carrying the melted part and they were also not much help. They referred me to the same place I called before.

    I feel that this is a definite defect of the appliance. So now I have a refrigerator with burn marks, no lights, and I wonder how safe it is even now. Had I gone on vacation without noticing the problem, I feel certain there would have been a fire.

    Model
    79577563600
    Serial number
    607KRO1410
    Bought from
    Sears
    Bought
    Nov 7, 2006
    Where
    Naperville, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite Refrigerator, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Jul 28, 2011, published by CPSC Aug 18, 2011

    The product, in the report: Refrigerator/freezer, Kenmore Elite. Purchased in 2007.

    June 28 I smelled burning plastic coming from my refrigerator (Kenmore Elite). I call Sears to come take a look at it. They were not able to come until July 6th. When they finally arrive we were told they knew about this problem but did nothing to contact the consumer, they were just to wait for a service call. When I look at the light that was causing this problem I said something to the service tech about it catching on fire. I was told they haven’t seen this happen, YET! Yet? My house could have burned down, but it hasn’t happened, yet.

    Model
    79577249601
    Serial number
    707mraq04920
    Bought from
    Sears, Illinois
    Bought
    Aug 17, 2007
    Where
    Libertyville, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Jul 24, 2011, published by CPSC Aug 15, 2011

    The product, in the report: Kenmore Elite bootom freezer refrigerator Model #795.7724

    My Kenmore Elite bottom freezer refrigerator Model #795.7724 purchased new on 08/12/07 has a problem with the interior lights staying on with the doors closed causing a build up of heat and charing of the light sockets.

    Model
    795.7724
    Serial number
    705mrwv22185
    Bought from
    Sears
    Bought
    Aug 12, 2007
    Where
    Williamsville, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Jul 24, 2011, published by CPSC Aug 15, 2011

    The product, in the report: Kenmore Elite Trio Refrigerator. Freezer on bottom. Two side=by-side doors for refrigerator.

    I own a Kenmore Elite Trio Refrigerator Freezer Model 6DRE1311. Today, I noticed a smell of burning plastic in the kitchen. When I opened the refrigerator, I noticed that the light fixture on the top of the refrigerator had become dislodged. I also noticed that a package of cheese in in the drawer near the lights had melted, as well as a tub of margerine. A can of coke that had been in the refrigerator for several days was hot. As I investigated, I could see that the light bulbs were DANGEROUSLY hot, and that the plastic casing for the light bulbs had begun to melt. Also the interior roof of the refrigerator had begun to melt and bubble. This is a dangerous fire hazard! Normally, to take out the light bulbs, I would unclip the plastic covering, but it had melted into the other piece holding it in place. The only way to get out the light bulbs was by breaking it off.

    Model
    25 cuft TRIO French Door Bottom Freezer Refrigerator - 77553
    UPC
    612kr00346
    Serial number
    612kr00346
    Bought from
    sears
    Bought
    Aug 1, 2006, about then
    Where
    Potomac, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite / Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Jul 22, 2011, published by CPSC Aug 15, 2011

    The product, in the report: Refrigerator - side by side - bottom freezer.

    Kenmore refrigerator - opened door to find the control panel fallen off and melted- lights were overheated to point of burning light socket - it was so hot that the container of Country Crock was actually starting to collapse and melt. Model: 795-77309600 - Bought November 2007

    Model
    795.77309600
    Serial number
    610MRFP08227
    Bought from
    Sears
    Bought
    Nov 1, 2007, about then
    Where
    Little Falls, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Jul 18, 2011, published by CPSC Aug 8, 2011

    The product, in the report: Kenmore French-door refrigerator, black. Manufactured by LG.

    Refrigerator lights failed to go out when door was closed, resulting in a great deal of heat generated by lightbulbs, to the point that food was very hot and containers were melted. If I had not found it when I did, I fear it could have caught fire.

    Model
    795.77559600
    Serial number
    602kr00445
    Where
    Vernon Hills, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  51. Hurt, no treatment

    Made Jul 18, 2011, published by CPSC Aug 9, 2011

    The product, in the report: Kenmore cold spot refrigatore

    I bought a kenmore refrigerator model # 106.581460801 from Sears. The shelf plastic broke in to several peices and fell onto the floor. The plastic holding the glass is brittle and cheap. This is dangerous this could hurt someone. I called to complaine and they told me it was out of warenty i told them only by 6 months. The real issue is its defective and dangerous and something needs to be done about it.

    Model
    106.58146801
    Serial number
    hry4046
    Bought from
    sears
    Bought
    Oct 20, 2009, about then
    Where
    simi valley, California: Mobile/Manufactured Home
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. No one hurt

    Made Jul 13, 2011, published by CPSC Aug 4, 2011

    The product, in the report: Kenmore Elite French Door refrigerator

    I have a Kenmore Elite Refrigerator Model # 795-77319600. This morning I awoke to find the Master Control panel (on the ceiling of the fridge) hanging, melted, and hot. The lights will not turn off. This is a significant fire hazard. After brief internet searches i was able to find a large number of customers who have had the same problem. Sears expects me to maintain this fire hazard in my home for the next seven days (to wait for a part they are shipping after my call to them). The certified repair company has the part and can resolve the issue today. I am significantly concerned regarding the lack of response, on the part of Sears, in dealing with this well-documented safety hazard. I am also concerned that as an organization they are advising consumers to wait to repair appliances that pose safety risks.

    Below, please find just a few links to websites outlining this problem and the experiences of other customers.

    http://www.complaintsboard.com/complaints/sears--kenmore-c107278.html http://www.mysears.com/Refrigerators--3975/topics/Kenmore-Refrigerator-Light-Unit-SMOKING-/posts#post_221811 http://www.mysears.com/Refrigerators--3975/topics/Kenmore-Refrigerator-light-problems/posts

    This issue warrants attention, please feel free to contact me.

    Model
    795.77319600
    Serial number
    708MRTT05041
    Bought from
    Sears
    Bought
    Aug 22, 2007
    Where
    Webster, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Jul 12, 2011, published by CPSC Aug 3, 2011

    The product, in the report: Kenmore Elite refrigerator, black, Model #: 52209100; SN: 3973653. Original delivery in October, 2001.

    The compressor of our Kenmore Elite refrigerator became extremely hot and started to burn the surrounding wire/plastic parts. The burning smell had alerted us to the problem. There was also an intermittent clicking sound associated with this incident. Thankfully, we unplugged the refrigerator before a fire started.

    Model
    Kenmore Elite Side by Side Refrigerator, Model 52209100
    UPC
    NA
    Serial number
    3973653
    Bought from
    Sears, California
    Bought
    Oct 8, 2001
    Where
    Oakland, California: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Jul 12, 2011, published by CPSC Aug 3, 2011

    The product, in the report: Black Sears Kenmore 3 door refrigerator, model 795.7730 9601, serial number beginning 801. Purchased 03-28-08 and delivered and installed by Sears.

    Last night I opened my 3 year old Sears Kenmore 3 door refrigerator (model 795.7730, beginning SN 801) and saw that the 2 lights were out. I reached up to the cover and it was too hot to touch and food nearby was warm. I used oven mitts, and removed the cover and bulbs. I read the owner’s manual on replacing the bulbs and followed those directions, however, the lights did not come back on.

    I went to CPSC.gov and read many comments from other owners of a similar product and learned that I was very lucky in finding this problem before it melted the plastic around the sockets. I also saw a mention of Sears Service Flash SF46-515R4 to use when calling Sears for service on this problem. I spoke to [REDACTED] with Sears and she did some research for me and found out that this SF was for models with SN prior to my “801.”

    This sounds like a very dangerous trend with this light problem and I wanted to share it with you. I am going ahead with Sears repair to get this fixed, but it does seem like some that Sears needs to own up to.

    Model
    Kenmore Elite M#795.7730
    Serial number
    801 MRFP 11651
    Bought from
    Sears
    Bought
    Mar 28, 2008
    Where
    Fort Collins, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Jul 8, 2011, published by CPSC Aug 25, 2011

    The product, in the report: Bottom freezer Refrigerator, 22.4 cubic feet

    Lights would not turn off in refrigerator. everything was hot inside. The light cover and housing were melted and bent.

    I am enclosing a picture of the melted and bent light cover and melted and bent housing. I have taken out the lights in the refrigerator. The appliance repair man that I was to have repair refrigerator contacted the manufacturer and the relay board which controls the switch and light is on back order. They would not tell him if the boards have been revised due to problems. They also would only give him a 90 day warranty. Since this problem has been erratic -switch doesn’t work correctly off and on getting one which has not been corrected might mean the same problem after the 90 day warranty and I’d be right back in the same situation. He informed me that if the lights weren’t turning off for long enough it might catch fire. I do hope this is enough information and that no one has a house fire due to this problem. Thank you for your attention to this matter.

    Model
    79577242600
    Serial number
    610MRVB24167
    Bought from
    Sears
    Bought
    Nov 29, 2006
    Where
    Weleetka, Oklahoma: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Jul 7, 2011, published by CPSC Jul 29, 2011

    The product, in the report: Kenmore Elite trio refrigerator (freezer on bottom and french doors above)

    I opened the refrigerator door this morning and immediately noticed a hot electrical smell, like burning wires and plastic. I told my husband and it took us both a few minutes to realize it was the light inside the unit. The light was apparently on all night, even with the doors shut, and got extremely overheated, melting the plastic casing and emitting noxious plastic fumes. The plastic cover had started to drop down, which was beginning to expose the hot bulbs (there are 2 of them). The food close to the lights was overly warm, including milk, yogurt, sour cream. My husband removed the cover with some difficulty because it was melted and deformed. He then took a towel and unscrewed both light bulbs to make them go out. I have not contacted Sears yet, but will be doing so today. In the meantime, I got on the Internet this morning and found numerous complaints about this same problem, many of them from late in 2010. I even found a warning from the Fire Marshal in Canada about this problem with Kenmore refrigerators. One person noted they were told the cause of this problem is a faulty circuit board that causes overheating. People that had it replaced said the new unit has an overheat switch that shuts the lights off if they get too hot. THERE NEEDS TO BE A RECALL ON THIS!!! This could be a serious problem -- either a fire hazard or a problem with the noxious plastic fumes. I hope Sears will cover the cost to repair this, as it is ridiculous to expect the consumer to pay to replace this obviously faulty part. We’ve only had our unit for a few years. I don’t know how I’m going to get that smell out of my refrigerator and I’m concerning about those fumes and the food in there. As I said, there are a number of people on line with this same problem, but I don’t know if they are reporting it here or not.

    Model
    Elite Model No. 795.77242601
    Serial number
    703MRKU19741
    Bought from
    Sears
    Bought
    Apr 20, 2007
    Where
    Lancaster, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  57. Emergency room

    Made Jul 3, 2011, published by CPSC Jul 26, 2011

    The product, in the report: White Kenmore side by side refrigerator

    Kenmore Model #106.51582200 refrigerator caught on fire this morning. I was awoken to the sound of popping and zapping sounds and immediately could see and smell smoke in the kitchen. I pulled the fridge out unplugged it and called 911. Fire Dept. determined yes it had caught on fire and have tagged it as an “Unsafe to Use” appliance. My house had to be aired out with fire dept. fans and I was transported to the hospital for cardiac problems. From the looks of it the compressor caught on fire, it burned all the connecting wires and the insulation on the back and bottom of the fridge. Soot on the wall behind the fridge. After doing some research online I have noticed that MANY others are having the same problem with this particular model refrigerator. I purchased this item brand new from Sears in Sept. 2002.

    This product needs to be recalled or taken off the market. If I had not been home my home would have burned down!!

    Model
    10651582200
    Serial number
    sm3753947
    Bought from
    Sears
    Bought
    Sep 21, 2002, about then
    Where
    Yorktown, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  58. No one hurt

    Made Jul 3, 2011, published by CPSC Jul 26, 2011

    The product, in the report: Kenmore refrigerator model number 253.57388601 Serial number 4A62415045 Side by side frigerator with ice maker.

    I have a Kenmore refrigerator model number 253.57388601 and the light bulb has burnt out and burnt all the way through the top of the fridge. The light must be staying on all the time to be able to burn all the way through the top of the refridgerator. I removed the light bulb and there is a hole in the top of the refrigerator. There is no cover over the lightbulb on this model. This is a fire hazzard and should be fixed. I called Sears and was told I have to pay to have a technician to look at it and to replace the bulb.

    Model
    253.57388601
    Serial number
    4A62415045
    Bought from
    Sears
    Bought
    Aug 1, 2007, about then
    Where
    Cinebar, Washington: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Jun 28, 2011, published by CPSC Jul 21, 2011

    The product, in the report: Kenmore Elite Trio Bottom Freezer Refrigerator Model 795.7754* 25 cubic ft, bisque color Upper refrigerator with french style doors Bottom freezer drawer Fresh water dispenser in refrigerator door Automatic ice maker in freezer but no door dispenser

    We own a Kenmore Elite Trio Bottom Freezer Refrigerator - Model 795.7754* We have owned it just short of three years. Over the weekend we opened the upper french-style doors and found both refrigerator lights out and smelled an odor of hot electrical burning. We removed the light bulb cover and attempted to remove the bulbs. They were too hot to touch. After they cooled down, we removed the bulbs and observed the compartment that houses the light bulbs. It is beginning to discolor. Furthermore the glass bulbs were darkening and discoloring - but the filaments were still in tact. After cooling, we placed the bulbs back in the sockets to see if they would once again illuminate. They did but after several minutes, they became very hot again and again we smelled the odor of electrical burning. We were able to determine that at least one of the two switches used to determine if the refrigerator doors are open or shut has gone bad - causing the scenario where the refrigerator senses that the door is open and thus keeps the light bulbs illuminated. We have since removed the bulbs to open the circuit and prevent any fire hazard to our home. We did an online search and found many other consumers who have experienced this problem. Today we contacted Sears service center and were told that they knew nothing about the defect in their product. Their only two solutions were to either purchase a one-year service agreement/warranty for a technician to make a service call and repair the refrigerator or schedule a service appointment without the agreement and pay for time and material. Upon expressing our concern that this was a defect in their product and that it posed a fire hazard to our home and our family, we were simply told that they could do nothing about it. The customer service representative couldn’t understand why we didn’t want to purchase a service agreement to remedy their defective product. We are disappointed in Sears approach to resolving this issue and want to make others aware of the potential fire hazard they have in their homes.

    Model
    795.7754* Kenmore Elite Trio
    Bought from
    Sears
    Where
    Troy, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Jun 27, 2011, published by CPSC Jul 20, 2011

    The product, in the report: 3 Door Bottom Freezer Refridgerator Color:White Model 795.7762600

    The interior light on Model 795.77562600 Kenmore Elite (LG) fails to go off when the door closes. The light creates so much heat it melts the interior plastic light housing. If left for an extended period of time it could cause a fire. Numerous complaints can be found on the internet describing the same issue noted above.

    Model
    795.77562600
    Serial number
    607kr00230
    Bought from
    Sears
    Bought
    Jun 1, 2009, about then
    Where
    Palm City, Florida: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jun 24, 2011, published by CPSC Aug 9, 2011

    The product, in the report: French door refrigerator (bottom freezer)

    On one occasion while opening up either side of the refrigerator the lights are off. The light casing is very hot to the touch, if you wait a certain period of time and open either side of the refrigerator they would then power them self in the on position. He stuck a video camera in the refrigerator and closed the door for approximately five minutes. When he opened the door to retrieve the video camera he noticed that the film showed that the light were powered in the on position with the doors closed. He contacted the firm on 6/22/2011 and was advised that there was not a recall involving his model number. LG has an internal recall involving serial numbers starting up to 704 (same model number) and his is 711. He unscrewed the light bulbs in the refrigerator so that they would not power in the on position with the door being closed. While doing some research online he noticed that other consumers were experiencing the same hazard with similar models of the refrigerator

    He has not decided if he will contact a repairmen to make any repairs.

    Model
    79577546600
    Serial number
    711kr00049
    Bought from
    Sears, North Carolina
    Bought
    May 15, 2008
    Where
    Cary, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Jun 22, 2011, published by CPSC Jul 15, 2011

    The product, in the report: Kenmore Elite Trio Fridge Model Number 795.77559600.

    I have the Kenmore Elite Trio Fridge Model # 795.77559600 and smelled something burning. I opened the refridgerator to find that the entire lighting unit on the top was charred and had melted from the top of the fridge itself. The entire inside was so hot and the bulbs were too hot to touch even with oven mitts. This could have started a serious fire had we not been home or smelled the burning. This is a problem that needs to be repaired before someone is seriously hurt or even killed.

    Model
    Kenmore Elite Trio #795.77559600
    Serial number
    602KR00149
    Bought from
    Sears
    Bought
    Aug 1, 2003, about then
    Where
    Clarksburg, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Jun 16, 2011, published by CPSC Jul 8, 2011

    The product, in the report: Kenmore Elite 3 door Refrigerator Model Number 795.77553600

    The light bulb assembly in the upper portion of the Kenmore Elite Refrigerator Model number 795.77553600 did not turn off with the doors closed. The bulbs became extremely hot and melted the entire light fixture and top of the fridge itself. All the food on the top shelf was extremely hot. In order to remove the bulbs, an oven mitt was required. I am certain that this would have caused a house fire if not discovered.

    This is an intermittent problem. I plugged the light assembly back in and shut the doors and the bulbs did once again turn off.

    Looking online after this occurred I researched this issue online. This is a common problem with the model fridge. Individuals online have also indicated this is an intermittent problem.

    Model
    795.77553600
    Serial number
    607KR00748
    Bought from
    Sears, Washington
    Bought
    Jun 1, 2011
    Where
    Longview, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Jun 11, 2011, published by CPSC Jul 5, 2011

    The product, in the report: Kenmore refrigerator model # 106.52582202 serial # SP0944893

    Kenmore refrigerator Model #106.52582202 The relay on the compressor has blown three times now, every time the relay smelled burnt and the plastic housing around the relay was slightly melted the first time (04/2009) and the second time (02/2010) the relay actually split open and had sparks coming out of it and the third time (11/2010), well I have placed the fridge in my garage and have not touched it since it went again in fear that it will catch fire as other refrigerators with this same compressor and relay have done.

    Model
    106.52582202
    Serial number
    SP0944893
    Bought from
    Sears
    Bought
    May 6, 2003
    Where
    LITTLE SUAMICO, Wisconsin: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Jun 11, 2011, published by CPSC Jul 5, 2011

    The product, in the report: Kenmore side-by-side refrigerator. Model No. 106.41512100

    Kenmore Refrigerator Fire - Model No. 106.41512100

    At approximately 3:00 am my son discovered my kitchen filled with smoke. He woke me and we determined it was coming from underneath the refrigerator. When I pulled off the front grille I could see flames. I pulled the plug and extinguished the flames.

    The cause of the fire was the relay assembly mounted on the compressor. A repair person determined that the pins on the compressor were damaged so the refrigerator could not be repaired by simply replacing the relay. The compressor would have to be replaced as well.

    If my son had not discovered the smoke this could have been a very tragic incidence.

    [REDACTED]

    Model
    106.41512100
    Bought from
    Sears
    Where
    Novi, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Jun 11, 2011, published by CPSC Jul 5, 2011

    The product, in the report: Glass shelf from a top freezer refrigerator

    While trying to clean my refigerator, the glass shelf (the only piece of glass in the whole fridge) exploded. I let it sit for 10 minutes outside of the fridge before wiping it down with a wet soapy sponge. I know not to use hot water on the parts of my fridge and I know what happens to glass when you change the temperatures quickly, however the glass had a reasonable amount of time to adjust and I only use lukewarm water on all of my refrigerator parts. It exploded with such force that it filled the half of my kitchen that I wasn’t blocking with glass. It seems to me that this part cannot be cleaned in a reasonably safe way, and therefore should not be used in a refigerator.

    Model
    106.64939401
    Serial number
    ET4516825
    Bought from
    Sears Store, Pennsylvania
    Bought
    Nov 1, 2006, about then
    Where
    latrobe, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 24, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Jun 9, 2011, published by CPSC Jun 30, 2011

    The product, in the report: Kenmore Elite Trio 25cu.ft. french door bottom freezer refrigerator

    The lights in my fridge stopped turning off when I close the door, causing the light assembly to melt and warp, foods on the top shelf (also top shelf of door items) became hot and strong electrical burning smell was noted. The fridge is a Kenmore Elite Trio french door bottom freezer model, purchased 4.28.07, with no further problems previously. Note, it does not appear to be the switches, but a problematic computer board on the back of the fridge.

    When I researched this on the internet, I was surprised how many incidences of this problem I found, specifically about this same model as well as a similar LG model. I discovered this problem late one night before going to bed, due to smelling the burn smell. Makes me wonder how many house fires “due to electrical causes” may be caused by this same thing, since nobody checks to see if the the fridge light goes off when you close your door. Seems like this should be announced as a recall/warning, as nobody is aware of the fire hazard. Sears repaired my fridge today “free” on a non-warrantied item. The repairman made a point of showing me the computer board he was replacing as well as new light assembly, emphasizing “a new safety harness” as a “backup”. Sears is doing the right thing, but more people should be informed in my opinion. Thanks.

    Model
    795.77549600
    Serial number
    702KR00463
    Bought from
    Sears.com
    Bought
    Apr 28, 2007
    Where
    Orlando, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Jun 9, 2011, published by CPSC Jul 1, 2011

    The product, in the report: Kenmore Elite Refrigerator, model number 79577579600. Two refrigerator, side by side with the freezer on the bottom.

    I have a Kenmore Elite Refigerator and the door switches that turn the light off keep failing. When they fail the light is left on which heats up the refrigerator. After changing the switches with Sears parts they failed again. This time the problem was not caught for a while and the plastic housing for the light melted and the metal plate above the lights heated up so much that the refrigerator’s housing, which is plastic, started to bubble. If my wife was not home to find the problem, I feel this could have started a fire. There was brwoning of the white plastic from the heat. The heat was intense enough to melt butter, cheese and other items in the refrigerator.

    The unit was purchased in 2006 and is model number 79577579600. I have reported the incedent to Sears today and they said they have generated an internal incedent report. Please let me know if you require additional information.

    Model
    79577579600
    Bought from
    Sears, Georgia
    Bought
    Jun 5, 2006, about then
    Where
    Bonaire, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Jun 7, 2011, published by CPSC Jun 28, 2011

    The product, in the report: 3-door stainless refrigerator 2 doors refrigerator on top 1 door freezer on bottom

    With doors closed on refrigerator the light remained on during the night, melting the plastic cover over the light bulb and the upper surface of the refrigerator behind the light bulb. Food on top shelf nearest light bulb was very warm. Base of bulbs turned black. I can provide photographs.

    Model
    795.77553600
    Serial number
    607KR00625
    Bought from
    Sears
    Bought
    Aug 1, 2006
    Where
    Mechanicsville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Jun 4, 2011, published by CPSC Jun 27, 2011

    The product, in the report: Kenmore coldspot side by side refrigerator

    My Kenmore refrigerator model#10652582201 ser# SM1340817 cought on fire. I could smell a burning smell coming from my kitchen. While I was in the kitchen smoke began pouring out from the bottom of the refrigerator. I quickly pulled it away from the wall and saw flames and smoke coming from the back of the refrigerator. I unplugged it and ran to get my fire extinguisher. When I returned the flames had supsided. once the smoke cleared I removed the back panel to find a large plastic piece with wires on the compressor to be burnt and melted. I began looking online for a parts diagram only to discover this to be a very common problem by reading many reports on web pages. I have also noticed that there is a recall for other refridgerators with the same part. I then called Sears only to be told there is no recall for my model. I am deeply concerned that this will cause the loss of life if it has not already.

    Model
    10652582201
    Serial number
    SM1340817
    Bought from
    Sears, California
    Bought
    Jun 5, 2002
    Where
    Fresno, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Jun 2, 2011, published by CPSC Jun 23, 2011

    The product, in the report: Kenmore elite bottom freezer refrigerator trio black model 795.77569600

    I woke up late at night and noticed it looked like the light was on in the refrigerator although the doors were closed. I opened the door and smelled burnt plastic from the housing that holds the light in place. The plastic was warped and burnt and the housing area was brown and burnt.

    Model
    bottom freezer refrigerator trio model #795 77569600
    Serial number
    701KR00225
    Bought from
    Sears
    Bought
    Feb 1, 2007, about then
    Where
    Hurst, Texas: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made May 18, 2011, published by CPSC Jul 18, 2011

    The product, in the report: Refrigerator

    Consumer stated that she discovered that the bulb inside the refrigerator was overheating, it melted the plastic housing on the bulb and temperature of the unit became extremely hot. Consumer stated that she had to remove ther bulb in order for the unit to be functional.

    Around 4/20/11 she contacted the manufacturer and was informed that a thermostat replacement would be done, however, the problem is not the thermostat because she unplugged the bulb and the refrigerator works. The manufacturer has not responded in sending out anyone for service.

    Consumer feels that this bulb within the refrigerator poses a fire hazard and needs to be investigated.

    Model
    79577579600
    UPC
    n/a
    Serial number
    604kroo801
    Bought from
    Sears, California
    Bought
    Jul 10, 2006
    Where
    Redway, California: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  73. Hurt, care not known

    Made Apr 18, 2011, published by CPSC Jun 15, 2011

    The product, in the report: Refrigerator

    The consumer says unit gave her an eletrical shock for 15 seconds. The consumer said she felt the pain, the unit stopped the electrical current to come thru and that is when she was able to release her hand from the handle. The consumer contacted the manufacturer and they said there are no safety concerns with this product and to contact CPSC.

    Model
    1999
    Bought from
    Sears at Orland Square Mall in Orland Park
    Bought
    Apr 15, 1999, about then
    Where
    Tinley Park, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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