Hearth Record

Back to Refrigerators

Kenmore refrigerators

373 reports to CPSC, the latest made Aug 29, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 373reports to CPSC
  • Aug 29, 2026the latest report was made
  • Apr 18, 2011the earliest
  • 312with the company’s comments
Brand
Kenmore
Makers
Sears Holdings Management Corporation, LG Electronics, USA and Winiadaewoo Electronics America Inc.Makers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (35)

“Kenmore Elite”, “Kenmore elite”, “Kenmore Elite Trio”, “Kenmore Coldspot”, “Kenmore Elite Refrigerator”, “kenmore elite”, “Kemore”, “Kenmore Cold Spot”, “Kenmore Elite/[REDACTED]”, “Kenmore Trio Refrigerator”, “Kennmore”, “KENMORE ELITE”, “Kemore ‘elite”, “Ken more”, “Kenmoore”, “Kenmore /[REDACTED]”, “Kenmore 33 x 32 x 67”, “Kenmore ELITE”, “Kenmore ELite Freezer Refrigerator”, “Kenmore Elite / Trio”, “Kenmore Elite 25 CU. FT. Trio French Door Refrigerator”, “Kenmore Elite Refrigerator Model No. 795-77563600”, “Kenmore Elite Trio Bottom Freezer Refrigerator”, “Kenmore Refrigerator”, “Kenmore Side by Side”, “Kenmore Trio”, “Kenmore coldspot”, “Kenmore from Sears”, “Kenmore trio eliet”, “Kenmore/Sears”, “Kenmore/Whirlpool”, “Kenomore”, “kenmore Elite Trio”, “kenmore elite refrigerator” and “kennmore elite trio”

By month

4 reports from September 2025 to August 2026; the most in August 2026, 3. 369 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20263
October 20251
March 20252
February 20251
October 20241
August 20241
June 20241
March 20241
October 20232
August 20231
July 20232
June 20232
May 20232
April 20231
January 20231
December 20221
October 20221
September 20222
August 20222
July 20222
May 20221
April 20223
February 20221
January 20221
December 20212
November 20211
October 20211
September 20211
July 20213
March 20211
February 20211
November 20201
September 20201
July 20202
December 20193
November 20191
October 20192
September 20191
August 20191
May 20192
March 20192
February 20191
January 20191
August 20181
May 20181
April 20182
February 20185
January 20181
December 20171
September 20173
August 20172
July 20172
June 20172
May 20171
March 20175
December 20161
November 20162
October 20162
September 20161
June 20162
May 20161
April 20162
February 20164
January 20161
December 20153
November 20152
October 20153
September 20152
August 20151
July 20153
June 20152
May 20155
April 20152
March 20152
February 20152
January 20153
December 20146
November 20141
October 20144
September 20142
August 20143
July 20142
June 20144
May 20146
April 20144
March 20145
February 20143
January 20143
December 20131
October 20134
September 20137
August 20134
July 20134
June 20134
May 20133
April 20135
March 20135
February 20132
January 20134
December 20126
November 20124
October 20125
September 20125
August 20129
July 20124
June 20124
May 20126
April 20125
March 20123
February 20125
January 20129
December 201110
November 201111
October 201113
September 201110
August 201114
July 201113
June 201113
May 20111
April 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
  • First aid 18 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 41 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 7 CPSC: Injury, Level of care not known
  • No one hurt 282 CPSC: Incident, No Injury
  • No incident, no one hurt 3 CPSC: No Incident, No Injury
  • Not said 17 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Jun 10, 2013, sent to the company Jul 3, 2013, published by CPSC Jul 18, 2013

    The product, in the report: 2007 Kenmore Elite Trio refrigerator

    I own a 2007 Kenmore Elite Trio refrigerator; bought in 2007. model #is...77544. On May 30th 2013 my husband opened the door and felt alot of heat. The light sockets were burnt and blackened, the plastic light cover was melted and the bulbs were so hot he had to use a towel to get them out and a burning smell. The light does not go off when door is shot.

    Consumer talked to asst manager [REDACTED] at Sears in the Schuylkill Mall in Frackville, on June 3rd...He was excellent and immediately sent all the info to the Chicago office...[REDACTED] from Sears Executive office in Texas called on the 4th and sent the technician that day...There was no charge...

    Replace parts were an N ciruit box...also a thermal switch...and lower watt bulbs and replacement cover...The tech. was excellent...

    Sears is fixing the problem only after it occurs...so they are fully aware of the situation. Consumer’s concern is for the families that don’t know this might happen...

    Thank you. [REDACTED]

    Model
    77544/2007 Kenmore Elite Trio refrigerator
    Bought from
    Sears Holdings Management Corporation, Illinois
    Bought
    Sep 27, 2007, about then
    Where
    Tamaqua, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 6, 2013, sent to the company Jun 13, 2013, published by CPSC Jun 27, 2013

    The product, in the report: Kenmore bottom freezer refrigerator model #795.77306600

    The light in the refrigerator was staying on even when the doors were shut. This caused the light bulbs to overheat and melt the plastic casing below the bulbs where the temperature control system is located. There was a burning smell and smoke as well.

    Model
    795.77306600
    Serial number
    609MRPG12256
    Bought from
    Sears
    Bought
    Oct 15, 2006, about then
    Where
    Harrison Twp, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jun 1, 2013, sent to the company Jun 10, 2013, published by CPSC Jun 24, 2013

    The product, in the report: Refrigerator

    My Kenmore Elite Trio refrigerator has had repeated instances of the inside lights staying on when the doors are closed. This causes the lights to overheat and begin melting the plastic shield over the bulbs as well as ruining food nearby. We have tried removing the light bulbs and reinstalling them after running the refrigerator without them for a period of time. The problem has recurred multiple times, and I have found numerous reports on various websites regarding similar problems. I am concerned about the fire hazard potential from the electronic parts overheating, plus of course burn potential from touching overheating lights and loss of food due to spoilage.

    Model
    795.77552600
    Serial number
    702KR00303
    Bought from
    Sears
    Bought
    May 15, 2007, about then
    Where
    Kennesaw, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 26, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Kenmore Refrigerator Model 795.77552600

    The lights in the refrigerator will not turn off. When I discovered this the light cover was melted and the food on the top shelf was very hot. The closest food was ruined. The light fixtures are overheated and discolored. see picture.

    Model
    795.77552600
    Serial number
    603kr00834
    Bought from
    Sears, Alaska
    Bought
    May 1, 2007, about then
    Where
    Anchorage, Alaska: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made May 22, 2013, sent to the company May 31, 2013, published by CPSC Jun 14, 2013

    The product, in the report: white fridge 25cb

    i was home hearing a zapping sound and noticed a bad smell or burning... i looked around the kitchen and found the sound and smell was coming from the back of the fridge. i noticed that there was a electrical fire my kenmore fridge just caught fire. Model 253.54622406 pic.twitter.com/A6awUH4pcx youtu.be/OQF7tYEx0KU?a video was posted as well... i spoke with sears and i have been on the phone with them on hold for 30+ min and they state this is not an emergency and a tech would come in 4 days.

    Model
    253.54622406
    Serial number
    LA51912036
    Bought from
    sears, New York
    Bought
    Jul 1, 2005, about then
    Where
    brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Age 32, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made May 8, 2013, sent to the company May 16, 2013, published by CPSC May 31, 2013

    The product, in the report: Kenmore Trio refrigerator model 795.77556600 S/N 607KR00088 35 3/4 (W) x 34 1/4 (D) x 69 3/4 (H) water only on outside door ice maker in the bottom freezer stainless steel

    I opened my Kenmore Trio refrigerator model 795.77556600 and found a smokey smell inside and that the plastic case under the light bulbs had melted and fallen down, the bulbs were so hot he had to get a towel to hold them in order to take them out as they would not go off. The bulb sockets were very brown and above them the plastic had also melted.

    if this was over night it most likely would have caused a fire!!!!

    i researched many web sites only to find TONS of customers with the exact same issue, with the exact same unit, purchased around the exact same time i did. 2006.

    sears said there are no recalls listed and will not offer to replace the faulty circuit board that is causing the problem. the cost to repair this unit is $500 plus $65 service call. this is TOTALLY unacceptable since this is nothing that i caused and is an internal issue...and as i stated hundreds of others having the exact same problem.

    i will be reporting this to the BBB as well.

    S/N 607KR00088 35 3/4 (W) x 34 1/4 (D) x 69 3/4 (H)

    Model
    795.77556600
    Serial number
    607KR00088
    Bought from
    Sears, Georgia
    Bought
    Oct 30, 2006, about then
    Where
    cumming, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore Elite Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  7. Hurt, no treatment

    Made Apr 28, 2013, sent to the company May 6, 2013, published by CPSC May 20, 2013

    The product, in the report: Refridegerator

    I own a Kenmore refrigerator which caught on fire in my home Model # 106.51559104. Thank god my 6 year old woke up because of the smell. I have since researched and found this is common for this model. It is a bad relay. I have learned 1.6 million of the [REDACTED] frideges have been recalled. But sears has not recalled any and they are the same friddges whirpool made and put sears name on. Are you waiting for more fires and deaths? Recall or make someone warn people.

    Model
    106.51559104
    Serial number
    sp0243308
    Bought from
    Sears, California
    Bought
    Apr 1, 2003, about then
    Where
    La verne, California: Home/Apartment/Condominium
    Who was involved
    Age 6, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  8. No one hurt

    Made Apr 17, 2013, sent to the company Apr 24, 2013, published by CPSC May 15, 2013

    The product, in the report: Kenmore Elite 25 cu. ft. Trio

    When I came home and went to my refrigerator (Kenmore Elite) I found it not working, bottom freezer was working but refrigerator section not. When I opened it and it was so hot inside it that the plastic cover for the light was melted. When I called a local appliance repair company they informed me that they have seen this before and that I could try to go to Sears about it but with the experience other customers has had is that Sears will not do anything about it. I am concerned about fire hazard. What if I went away for a week and didn’t find this & it started a fire at my home would Sears stand up to the plate then??

    Model
    Kenmore Elite 25 cu. ft. Trio-Bottom Freezer Refrigeration
    Bought from
    Sears, Florida
    Bought
    Nov 14, 2003
    Where
    Vero Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. Not said

    Made Apr 11, 2013, sent to the company May 6, 2013, published by CPSC May 20, 2013

    The product, in the report: stainless steel Side by Side Refrigerator

    The consumer says she was drinking a beverage when she felt glass in her mouth. She checked the ice machine and saw tiny pieces of glass mixed with the ice. She contacted a technician who said he had never heard of it. She asked where is glass located in the unit.

    The technician said there is glass by the compressor or that if exploded, could find its way into the ice maker. She talked to a national consumer agency who offered to send out a technician for a fee.

    Model
    106.56786603
    Serial number
    SU2861043
    Bought from
    came with home
    Bought
    Apr 15, 2008, about then
    Where
    White Bear Lakes, Minnesota: Unspecified
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  10. No one hurt

    Made Apr 8, 2013, sent to the company Apr 30, 2013, published by CPSC May 14, 2013

    The product, in the report: Refrigerator

    The caller stated that she noticed that there was a burnt odor emitting from the refrigerator. She discovered that the light fixture inside the refrigerator had melted the lining of the refrigerator and the shelving units. The bulb had stayed on. There were no prior services or incidents with this unit.

    4/4/13 She contacted a local repair service person who advised that the bulb assembly unit had caused the incident. The bulb assembly unit was removed.

    (4/5/13) The manufacturer was contacted and she was advised that a service rep would be sent out for repair- the model number was under recall for this issue.

    The caller feels that this refrigerator should be replaced due to the fire hazard it poses.

    Model
    795.77543600
    Serial number
    602KR00278
    Bought from
    Sears, Iowa
    Bought
    Jan 7, 2006, about then
    Where
    Marion, Iowa: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Apr 3, 2013, sent to the company Apr 11, 2013, published by CPSC Apr 25, 2013

    The product, in the report: Kenmore Coldspot Refrigerator Manufacture Date: 2002 Mod: 106.52284201 Ser: SN3132148

    Our Kenmore Coldspot Refrigerator model number 106.52284201 manufacture date 2002 caught on fire today. Luckily I had just come home and was next to the kitchen when it happened because it could have burned the house down. I have looked this up on the internet and found that this has happened to a good number of people. These should be re-called.

    Model
    106.52284201/Kenmore Coldspot
    Serial number
    SN3132148
    Bought from
    Sears
    Bought
    Jan 1, 2003, about then
    Where
    Mukilteo, Washington: Home/Apartment/Condominium
    Who was involved
    Age 16, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kennmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Mar 31, 2013, sent to the company Apr 8, 2013, published by CPSC Apr 22, 2013

    The product, in the report: French Door Refrigerator

    My refrigerator interior lights stayed on all night even though the doors were closed. They generated so much heat the area around the bulbs turned brown and the light assembly came loose from the mounting brackets. If I had not discovered this problem I think it would have resulted in a fire. I have removed the bulbs and the interior temperature has returned to normal.

    My investigation on-line indicates there have been several reports of this same problem with this particular refrigerator. To date it appears the manufacturer has taken little or no responsibility for this problem.

    Model
    795-77543600
    Serial number
    607KR01062
    Bought from
    Sears, Washington
    Where
    Oak Harbor, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Mar 18, 2013, sent to the company Mar 26, 2013, published by CPSC Apr 9, 2013

    The product, in the report: refrigerator

    My refrigerator wont work. The lamp above in the fridge does not shut off and keeping running. This is causing the fridge to heat up and could cause a fire. The ice maker won’t work and causes the fridge to make a loud noise. Everybody above the fridge is melting because of the heat.

    Model
    795.77253601
    UPC
    04210
    Serial number
    707MRYA
    Bought from
    sears
    Bought
    Aug 9, 2010, about then
    Where
    Mount Laurel, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore elite refrigerator, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  14. Hurt, care not known

    Made Mar 18, 2013, sent to the company Apr 23, 2013, published by CPSC May 7, 2013

    The product, in the report: Top Mount Refrigerator

    The consumer says she took out a glass shelf to clean. She had it sitting on the counter while rinsing with cold water when the glass suddenly exploded. She was not injured.

    The consumer says there was nothing left of the glass as it exploded into many tiny pieces. She says she could have been seriously injured.

    The consumer says she felt very fine glass particles in her fingers for weeks after the incident. She has contacted the manufacturer who sent out a technician and they plan to replace the shelf. The consumer says she will contact the manufacturer and request that the glass be tempered glass.

    UPDATE: On March 18, 2013, I spoke to Sears Customer Service. As per conversation with the rep, “Sears only has a Kenmore label on refrigerator. Frigidaire manufactures it. Call them to get tempereed glass shelves.”

    On March 18, 2012, I also spoke to Frigidaire. Their refrigerators are made with tempered glass. Sears signed a contract with Frigidaire to make Kenmore refrigerators to their specs. They referred me back to Sears to get issue resolved.

    Sears claims they cannot get tempered glass. They only replace shelves with clear glass.

    Neither Sears nor Frigidaire will accept responsibility for the poor quality glass. Sears should sign a contract with Frigidaire to use tempered glass. Sears should sign a contract with Frigidaire to use tempered glass in their products under the Kenmore name.

    Model
    253.78822010
    Serial number
    BA23317533
    Bought from
    Sears, Maryland
    Bought
    Jul 15, 2012, about then
    Where
    Rockville, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  15. No one hurt

    Made Mar 10, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013

    The product, in the report: Kenmore Coldspot

    I awoke last night at 1:30 am to a smoke filled kitchen and smell of burning plastic. Immediately called Hanover, Ma. Fire Deptartment and evacuated house with family in sub freezing temperature. Captain [REDACTED] established that the cause was my Kenmore Coldspot refrigerator I had purchased at Sears. I googled this later in the day and found that there have been a series of complaints about the relay switch to the compressor which catches on fire. I can’t believe that I have a product like this in my home, putting my family and property in great peril. All these complainants stated that they were treated callously by Sears about this matter. I further notice that [REDACTED], another company, had a safety recall on this switch but Sears has not. I no longer feel comfortable with this appliance in my home but feel Sears should be held accountable. This could have resulted in great property damage and possibly even death. I look forward to a reply to give me direction in getting my concerns addressed. Thank you in advance for your attention in this matter.....[REDACTED]

    Model
    106.51259104
    Serial number
    Sm5032800
    Bought from
    Sears, Massachusetts
    Bought
    Apr 16, 2003, about then
    Where
    Hanover, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Mar 5, 2013, sent to the company Mar 15, 2013, published by CPSC Mar 29, 2013

    The product, in the report: Double door refrigerator with ice & water dispenser in the door. Freezer drawer at the bottom.

    The light unit in my refrigeartor shorted out and caused the light to melt and overheat enough to melt the inside top of the refriegrator. The heat was so intense you could not touch the unit to disconnect it.

    Model
    795-77573600
    Serial number
    606KR00056
    Bought from
    Sears
    Bought
    Nov 4, 2006, about then
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Feb 22, 2013, sent to the company Mar 4, 2013, published by CPSC Mar 19, 2013

    The product, in the report: Refrigerator

    Kenmore Trio Refrigerator model 77563991 interior lights did not turn off with doors closed. The plastic shroud over the lights completely melted.

    Model
    795.77563600
    Serial number
    701KR01679
    Bought from
    Sears
    Bought
    Sep 13, 2008
    Where
    Livingston, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  18. Not said

    Made Feb 17, 2013, sent to the company Feb 28, 2013, published by CPSC Mar 15, 2013

    The product, in the report: Kenmore Elite Bottom freezer refrigerator, white

    Light on refrigerator stayed on. First time we thought door was left open, this time the thermometer I have in the refrigerator read 85.6 degrees, it was so hot in there it actually melted my butter.

    Model
    795.7756,7757
    Bought from
    sears, Virginia
    Bought
    Jun 1, 2006
    Where
    Midlothian, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  19. No one hurt

    Made Jan 24, 2013, sent to the company Feb 5, 2013, published by CPSC Feb 20, 2013

    The product, in the report: Kenmore Elite French Door Refrigerator with bottom drawer freezer.

    The two interior illumination light bulbs inside the refrigerator failed to go off when the doors were closed and melted their housing and caused bubbling to the liner.

    Model
    795.77543600
    Serial number
    603KR02631
    Bought from
    Great Indoors
    Bought
    Jul 19, 2006, about then
    Where
    Laguna Hills, California: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Jan 21, 2013, sent to the company Feb 6, 2013, published by CPSC Feb 21, 2013

    The product, in the report: Kenmore Elite side-by-side (refridgerator) with bottom drawer freezer. Black. Model 795.77559600

    We came home to find the temperature in our fridge way out of normal- almost 60 deg, when it was set at 40; we have a small thermometer inside the fridge to check that its at the correct temperature. My husband felt the light housing and it was extremely hot. We thought at first someone had just left the door ajar, even though the door alarm wasn’t sounding. We shut both doors and waited a few hours- the temperature did not return to normal. We finally got smart- and stuck our camera phone inside the fridge and found that even when the doors shut, the light did not turn off. The heating of the lightbulbs was increasing the temperature inside the fridge over 20deg!!! Our food had to be thrown out and my husband removed the entire light housing. For now, the fridge works without the lights and cools to temperature- but sometimes we have to use a flashlight to see inside the fridge. Luckily, we caught the problem before it caused a fire hazard or burned up the fridge.

    Model
    795.77559600
    Serial number
    710KR00067
    Bought from
    SEARS
    Bought
    Jan 1, 2008
    Where
    Richmonda, Texas: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Jan 9, 2013, sent to the company Jan 31, 2013, published by CPSC Feb 14, 2013

    The product, in the report: Kenmore Trio model number 77552600 year 2006

    Kenmore Trio Refridgerator purchased from Sears in 2006 model number 77552600. The overhead light in the fridge did not turn off when the doors were closed. Which caused the fridge to overheat, melting the light cover and blackening the wires and light bulb casings. I am positive had I not discovered this in a timely fashion it would have resulted in a fire. Every item on my top shelf of the fridge had melted and the entire fridge was like a blast furnace when I opened the door. The wiring and bulbs had started to turn black and were well on their way to causing a fire. No one will take responsibility for the fridge. I purchased the fridge from Sears and the fridge is marked a Kenmore but Sears says the fridge was manufactured by LG and so they refer to LG for any type of property damage. LG states they will only give you 250.00 towards food even with reciepts showing a larger food loss. In addition parts to repair the fridge (though who would ever want to repair it, or trust it again) are on backorder for 4 months. I also had a 5 year extended warranty from Sears on the fridge that had just expired. Sears and LG are just playing hot potato with a fridge that should be recalled before it causes a loss of life or greater property damage.

    Model
    Kenmore Trio model number 77552600
    Serial number
    607KR00533
    Bought from
    Sears
    Bought
    Sep 13, 2006
    Where
    Milford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Jan 4, 2013, sent to the company Jan 25, 2013, published by CPSC Feb 8, 2013

    The product, in the report: Refrigerator overheated and light bulbs exploded when our 6 year old opened the door!

    On Christmas Eve 2012…..Our Kenmore Trio Refrigerator started a near fire in our home! The lights inside the fridge got so hot they started to smoke and melt all the plastic surrounding the unit....even with the doors closed. If I had not been home from work our house would have burned down for sure! The fridge got so hot it was like opening an oven and it was SMOKING and smoldering and melted all the plastic in the light fixture! The technician is here now saying this happens in 1 out of every 10 refrigerators of this model! I do not like those odds!!! That is a 10% chance of your house catching on fire!!!!! Why isn’t Sears being pro-active on this! No one notified us of this problem and I registered this product when we bought it! Isn’t that the purpose of ‘registering’ a product…so that you are notified of any recalls????? Our fridge was smoking and hot as could be! The smoke was coming out and one of the light bulbs exploded in the fridge as a result of the high temperature …ruining all our marinating steaks and casseroles for our holiday party. We quickly cut the power to the fridge but a lot of food was ruined with broken glass and heat. The technician says that Sears will replace the unit for free….but I don’t want this fridge in our house anymore! I don’t trust it! If Sears knows this is a problem in 1 out of 10 fridges why aren’t they being responsible???? Someone is surely going to die from a house fire due to this refrigerator! It is just a matter of time! We have two young children and I cannot sleep through the night with this refrigerator plugged in!

    Model
    795.77563600
    Serial number
    610KR01578
    Bought from
    sears
    Bought
    Jan 5, 2007
    Where
    Crownsville, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 6, Female
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand Kenmore Trio Refrigerator, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Dec 29, 2012, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

    The product, in the report: Kenmore Elite Trio french door with bottom drawer stainless steel exterior

    About 6 months ago our Kenmore Elite Trio Refrigerator 795.77253601 interior light bulbs remained on all day with the doors securely closed. Light fixture melted and interior roof bubbled, contents inside warm. I removed fixtured, ordered replacement light fixture and light door switches, replaced all. It worked fine for about 3 months then it occured again but we caught it before the complete melt down. Now just removed the bulbs. I changed the light switches again but that did not correct the issue.

    Model
    795.77253601
    Serial number
    707MRVB06271
    Bought from
    Sears, Louisiana
    Bought
    Oct 1, 2008, about then
    Where
    Scott, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Dec 18, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: Side-by-side refrigerator

    Electrical burning smell throughout house. Discovered it was coming from refrigerator and that refrigerator was no longer cooling. Unplugged refrigerator and called for service. Service technician discovered that compressor start relay had caught fire and self-extinguished.

    This start relay is the same relay as that for the Maytag Whirlpool refrigerator relay fire recall but Whirlpool has refused to include Kenmore in the recall.

    Model
    106.53703202
    Serial number
    SP0343030
    Bought from
    Sears, Roebuck & Co.
    Bought
    Feb 7, 2003
    Where
    Placerville, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Dec 17, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: Kenmore Elite Model # 79577553600, Serial # 702KR00082.

    I have a Kenmore Elite refrigerator, Model # 79577553600, Serial # 702KR00082. Refrigerator on top has 2 side by side doors, freezer at bottom. The light on top is getting extremely heated up and give a very bad smell. This happened on Dec 13th 2012. The light casing was melting off and could be a potential fire hazard. The entire first level was boiling hot and all of the food was extremely hot to touch. The diary products in the first level was also melting. The smell was heavy and it smelt very burnt.

    Model
    79577553600
    Serial number
    702KR00082
    Bought from
    Sears, Michigan
    Bought
    Dec 1, 2010, about then
    Where
    West Bloomfield, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Dec 13, 2012, sent to the company Jan 7, 2013, published by CPSC Jan 22, 2013

    The product, in the report: Model 795.7719 stainless steel ken more elite trio (refrigerator)

    Ken more elite trio refrigerator has a potential fire hazard. The product has been in use for 5-6 years. Today I found that the interior light switch had malfunctioned and the light has been burning inside for some time, not sure how long. The whole interior compartment was hot, and the light fitting has melted off its casing. The next potential stage is a short, once it melts the wire and the unit will catch fire.

    Model
    795.7719
    Bought from
    Sears, Michigan
    Bought
    Dec 3, 2006, about then
    Where
    Canton, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ken more, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. First aid

    Made Dec 13, 2012, sent to the company Jan 7, 2013, published by CPSC Jan 22, 2013

    The product, in the report: Kenmore Elite fridge Model # 795.77559600

    Light bulb in the refrigerator stays on and heats up the entire first level unit. It was even melting the light bulb cover. Very hot to touch a extremely smells as if there was something burning within.

    Model
    795.77559600
    Where
    Michigan: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kemore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  28. No one hurt

    Made Dec 9, 2012, sent to the company Jan 3, 2013, published by CPSC Jan 17, 2013

    The product, in the report: Kenmore Elite french door refrigerator with freezer drawer, model 795.77573600, serial no. 605KR02646.

    I have a Kenmore Elite french door refrigerator with freezer drawer, model 795.7757360, Serial No. 605KR02646. I noticed a burning plastic/melting smell inside the refrigerator compartment. The clear plastic cover on the refrigerator light had melted, deformed and fallen away. The two light sockets were discolored brownish. It was clear the interior lights in the fridge had been staying on while the door was closed. Light could be seen around the door seals when the doors were closed. Activating the door switches manually indeed did not turn off the lights. Unplugging and replugging the fridge did not resolve the issue.

    Safety hazard 1: Fire hazard. It is clear the fixture is not safely designed for standard appliance bulbs. Under normal operation, this is not an issue, as the lights are lit for only a minute or two at a time, and then the refrigerator itself cools everything down. However, with the light stuck on, the fixture began to melt even inside a closed, operating refrigerator, and could have started a fire or ignited paper wrappings or other materials stored on the top shelf.

    Safety hazard 2: Food safety hazard. The incandescent appliance bulbs were constantly generating heat inside the refrigerated storage compartment, raising the storage temperature of products near the light. The neck of a beer bottle near the lights was warm to the touch. creating potential food safety issues.

    Model
    795.77573600
    Serial number
    605KR02646
    Bought from
    Sears, North Carolina
    Bought
    Jun 14, 2006, about then
    Where
    Durham, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Nov 25, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

    The product, in the report: Refrigerator Model # 795.77543600

    Kenmore refrigerator model # 795.77543600

    Purchased 8/2006

    Came home after being away for 4 days. Opened refrigerator and all food was warm. Looked at light fixture and noticed it was hanging approximately 1/4 inch down. Took cover off and sockets were scorched plus rubber seal was melted to plastic cover. With doors open I pushed in both tabs and lights stayed on. Bulbs and complete light unit was too hot to touch. Certainly a potential fire hazard.

    Model
    795.77543600
    Serial number
    607KR00061
    Bought from
    Sears, North Carolina
    Bought
    Aug 20, 2006, about then
    Where
    Burlington, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  30. First aid

    Made Nov 17, 2012, sent to the company Nov 27, 2012, published by CPSC Dec 11, 2012

    The product, in the report: Kenmore Elite trio refrigerator, black, model 795.77569600

    Our French Door Refrigerator by LG/Kenmoore has a defective circuit where the light would stay ON even when the door is closed causing the light fixture to overheat. The overheating is very high to melt the plastic enclosure as well as burn the light bulb housing/socket. The heat radiation also melted the surrounding area of the light. The fixture melted and continues to heat up that caused burn to my wife and me. Due to high heat, it burns the light socket that’s very likely to be a fire hazard. Manually pushed in the door switch and the lights stay lit to prove that it’s internally defective. Besides that it spoils a lot of our food, it would create a high risk for the unaware public to consume spoiled food/drink due to the failure of the refrigerator to stay cold and actually became a warmer. We have two kids and the milk storage is near this light. It got hot inside enough to melt the butter and cheese on the door storage. It also melted a mustard plastic dispenser that’s 6 inches away from the light. Searching the web, I found that there was a class action settlement to replace the light but not enough to resolve the root cause of the defect. A recall will force LG to resolve the root cause of the defect and minimize the risk of burning the user or as a fire hazard. Besides that I was never notified nor informed of the settlement, there’s no any form of communication to me related to this defective circuit. The recall also would force Sears and LG to inform the consumers on record of the defect and take necessary prevention from being injured or damage to property. I have taken a lot of pictures of the incidence as well as the parts that were burned so if needed, I could provide it. Brand-Sears Kenmore Elite (French style) , Model 795.77569600, MFG Date 2006.10, P/No 3850JD8061E. Also, searching the web, there was a previous recall related to the energy conserving and that too, Sears and LG failed to inform me of the recall. I’m the original owner and purchased it as brand new from Sears. It was also purchased and delivered to the same address right now so there was no change of location. Please let me know if you want me to send the pictures of the burned parts of the refrigerator as well as our skin burn due to this melting light fixture. Thank you.

    Model
    Model 795.77569600
    Serial number
    610KR00261
    Bought from
    Sears
    Bought
    Dec 9, 2006
    Where
    Lutz, Florida: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  31. No one hurt

    Made Nov 12, 2012, sent to the company Dec 4, 2012, published by CPSC Dec 18, 2012

    The product, in the report: Kenmore Elite French Door Refrigerator Ice and water thru the door

    I own a Kenmore Elite French Door Refrigerator. Late in the evening on 10/28/2012. My husband noticed a smell of plastic burning. Upon investigation he detected it was coming from the refrigerator. When he opened the door he noticed the lights were on and the fixture was so hot, it melted the sockets and the plastic cover. It was hot enough inside it heated the food located on the top shelf of the fridge. Had he not noticed before we retired for the evening, this could have resulted in a fire. Luckily there was no fire. He unplugged the appliance. The food on the top shelf was ruined. We tried to save as much as we could move to a smaller refrigerator/freezer, but could not save everything.

    Model
    795.7756 4600
    Serial number
    704 KR 00041
    Bought from
    Sears, Ohio
    Bought
    May 21, 2007
    Where
    Conneaut, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  32. Hurt, no treatment

    Made Nov 4, 2012, sent to the company Nov 23, 2012, published by CPSC Dec 7, 2012

    The product, in the report: French door refrigerator/bottom freezer

    Lights inside the refrigerator no longer go off when the door is closed. The heat from the bulbs melted the plastic housing around the bulbs and the bulb sockets are scorched black. Luckily we noticed the problem this morning before leaving for the day and removed the bulbs so the heat/melting problem is eliminated. This is a definite fire hazard as had the melting continued the wiring could have melted causing an electrical fire. Burned my hands a couple times on the housing while removing the bulbs.

    Model
    795.77552600
    Serial number
    603KR00165
    Bought from
    Sears
    Bought
    Jun 1, 2006, about then
    Where
    Washington, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. No one hurt

    Made Oct 31, 2012, sent to the company Nov 16, 2012, published by CPSC Dec 3, 2012

    The product, in the report: Kenmore Elite Trio Model 795.77319600 Refrigerator, French doors, bottom drawer freezer.

    I have a Kenmore Elite trio Model 795.77319600. The lights inside the refrigerator had stayed on all night with the doors fully closed. The light cover and white control panel cover had melted and was partially hanging down. I removed the light bulbs to prevent further damage and possible fire. I finally got around to searching the web and found other reports of the same problem. I set up a repair for next week.

    Model
    795.77319600
    Serial number
    703MRMD03443
    Bought from
    Sears
    Bought
    Mar 1, 2008, about then
    Where
    Eldersburg, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Oct 20, 2012, sent to the company Oct 31, 2012, published by CPSC Nov 15, 2012

    The product, in the report: Kenmore French Door Bottom Freezer refrigerator- Black - Digital temperature control - auto ice maker - glass shelves

    The light in the temperature control unit located on the roof/top of the cooler unit did not go off. The resulting heat from the bulbs melted the plastic tabs that holds the screw that holds the unit to the top. It is now hanging down, numerous tabs for the entire temperature control unit has been deformed by the heat, the roof of the cooler unit itself has bubbles and the beginnings of melted drippings. The control unit is now being held up by duct tape. I see this as an absolute fire hazard. There needs to be a national recall on this model and others with the same problem. I have noticed several postings of the same problem but with different model numbers about lights not going off in Kenmore Bottom Freezer Refrigerators.

    Model
    795.77319600
    Serial number
    603MRXX00082
    Bought from
    Sears
    Bought
    May 19, 2006
    Where
    Staten Island, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Oct 11, 2012, sent to the company Oct 18, 2012, published by CPSC Nov 1, 2012

    The product, in the report: French door refrigerator with freezer on the bottom.

    This refrigerator’s interior lights stay on. Food on the top shelf, near the light gets warm. The light bulbs can be vey hot. We have unscrewed the light bulbs so the refrigerator is now unlit. I have read that there have been close calls with overheating.

    Model
    795.77563600
    Bought from
    Sears, Georgia
    Where
    Watkinsville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Oct 10, 2012, sent to the company Oct 18, 2012, published by CPSC Nov 1, 2012

    The product, in the report: Kenmore bottom freezer model #795.7730; Manufacture date is 03/2007; It was purchased from Sears in Spokane, WA around 06/2007

    Our refrigerator (a Kenmore bottom freezer model #795.7730) was working well until a burning smell was noticed from the refrigerator compartment. When opening the door, it was clear that the incandescent bulbs inside the compartment had melted the bulb housing. The bulb housing is made of plastic and had gotten hot enough that it had fallen from its mounting screws and was lying on the food on the top shelf. It appears that the light bulbs had remained in the on position despite the doors being closed. We are extremely fortunate that we were home at the time. This clearly is a fire risk. Kenmore/Sears should be notifying consumers so that the issue can be corrected--at no expense to the consumer.

    Model
    793.77302600
    Serial number
    702MRMD18507
    Bought from
    Sears
    Bought
    Jun 1, 2007, about then
    Where
    Spokane, Washington: Home/Apartment/Condominium
    Who was involved
    Age 13, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Oct 3, 2012, sent to the company Oct 12, 2012, published by CPSC Oct 26, 2012

    The product, in the report: Kenmore Refrigerator. Standard Freezer on Top of Fridge, basic model. Purchased in 2002 from Sears.

    Our freezer caught on fire. I opened the freezer on the top of my fridge to find the inside completely covered in soot. A fire had occurred inside the freezer. I unplugged it immediately. We called Sears repair services to assess the damage and see if it was repairable--just in case the fire were from something (paper/label/etc.) getting caught in a motor or something. The repairman was shocked. Never saw anything like it before. What he wrote on the report was: Melted bi-metal caught on fire. Melted inside of freezer. The thermostat apparently burned. The entire inside of the freezer is melted/burned. I am SO thankful that the fire stayed inside the freezer! Had it come out the back or front we could have lost our house or lives. We were lucky! The fridge/freezer is in an open space and was being used properly.

    Model
    Model number: 253.63742302
    Bought from
    Sears
    Bought
    Oct 1, 2002, about then
    Where
    Huntington Woods, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. Hurt, no treatment

    Made Sep 23, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 16, 2012

    The product, in the report: Kenmore Elite Trio 25’ stainless steel refrigerator, model 795.7553600, serial number 702KR00613, manufactured February 2007 by LG

    I own a Kenmore Elite refrigerator, model 795.77553600, manufactured in February 2007 by LG.

    IT IS A FIRE HAZARD!

    The PCB has gone bad and the refrigerator light stays on even when the door is closed. When I discovered this, the light housing was melted and partially detached from melting, the two light sockets were partially blackened, and the items on the top shelf were extremely hot.

    I searched the web and found there have been dozens of complaints about this on various appliance repair websites.

    I repeat, my Kenmore Elite refrigerator is a fire hazard, and it’s only a matter of time until one causes a house fire.

    Model
    795.77553600
    Serial number
    702KR00613
    Bought from
    Sears
    Bought
    Aug 1, 2007, about then
    Where
    Sumner, Washington: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  39. No one hurt

    Made Sep 19, 2012, sent to the company Dec 6, 2012, published by CPSC Dec 20, 2012

    The product, in the report: Refrigerator

    The consumer stated that approximately 3 weeks ago, the light bulbs in the refrigerator overheated and melted the plastic brackets for the control panel. This incident blackened the light sockets. The bulbs was removed to prevent a fire. No switch to turn off the lights that stayed on. Faulty circuitry.

    9/2012 The service department was contacted and she was advised that there was a safety alert on the refrigerator, however, when she contacted the retailer they told her there was no recall on her model. She could purchase a service agreement for $300.00. They then offered her $500 towards a purchase of a new one which would only be $200.00 because she had purchased the agreement. After 3 weeks she was told no parts to repair.

    The caller feels that this refrigerator is a fire hazard and should be recalled.

    Model
    795.77302600
    Serial number
    01200/u3000
    Bought from
    Sears, Wisconsin
    Bought
    Jun 1, 2007
    Where
    Racine, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Sep 11, 2012, sent to the company Sep 19, 2012, published by CPSC Oct 3, 2012

    The product, in the report: Refrigerator - Compressor relay caught fire.

    Kenmore Refrigerator Model number# 253.5628240N Compressor Relay caught fire.

    Model
    253.5628240N
    Serial number
    LA53812686
    Bought from
    Sears Outlet
    Bought
    Jun 1, 2006, about then
    Where
    North highlands, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Sep 9, 2012, sent to the company Sep 17, 2012, published by CPSC Oct 1, 2012

    The product, in the report: Kenmore Elite bottom freezer refrigerator

    I heard a “pop” from my refrigerator at 4:15AM on Sept 4, 2012. I smelled a “burning rubber” odor and pulled out the Kenmore Elite refrigerator. There was a small flame in the compressor We called Sears and they basically said there was nothing they could do. Tried to buy a new one that they could send out ASAP and they said it would be 2 weeks.

    Model
    795.751240012
    Serial number
    406KR00128
    Bought from
    Sears, Ohio
    Bought
    Sep 1, 2004, about then
    Where
    Columbus, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Sep 4, 2012, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

    The product, in the report: Kenmore Elite Refrigirator 795.77563600 lightbulb get too hot and melt the hosuing ( see attached pictures ), this is need to be recall for replace before someone really get hurts. and manufacture denined this is product defect which it is in this scenario

    Kenmore Elite Refrigirator Model 795.77563600 The refrigirator *suddently* generarting excessive heat from the light bulb... it melt the housing and burn when touch, please see attached pictures of the defected product. when called for services, they refused to accept this is product defect and and for servcies fee and charge for labor to repair it. If i did not stop to using this frig, it may most likely burn and could cause fire hazzard, while checking on [REDACTED], it seems many people have similar problem, and i hope you can issue a recall for

    UPDATE: The service company did repair this free of charge, but this is still a defective product.

    Model
    795.77563600 Elite
    Serial number
    603KR01264
    Bought from
    Sears, New Jersey
    Bought
    Jan 1, 2006, about then
    Where
    Green Brook, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. Hurt, no treatment

    Made Aug 31, 2012, sent to the company Sep 11, 2012, published by CPSC Sep 25, 2012

    The product, in the report: Kenmore French Door 795-77302600 Refridgerator

    Kenmore 795-77302600 light would not turn off melted the inside of the refridgerator the bulbs are extremly hot. The bulbs did not go off when the door was shut started melting the upper part of the refridgerator and almost started a fire.

    Model
    795-77302600
    Bought from
    Sears
    Bought
    Aug 16, 2012
    Where
    Deer Park, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  44. No one hurt

    Made Aug 23, 2012, sent to the company Oct 11, 2012, published by CPSC Oct 25, 2012

    The product, in the report: Side by side double door refrigerator freezer.

    The consumer stated that he touched the metal strip panel between the refrigerator and the freezer and it was extremely hot. The consumer stated that he immediately unplugged the refrigerator, in fear that it would catch on fire. The consumer stated that he took out the food out and he purchased a new refrigerator. The consumer believes that replacing the fan motor was not the only solution, fridge should have shut down for safety. The consumer stated that no one was injured.

    The consumer stated that he contacted the manufacturer and they send a technician to service the refrigerator. The consumer stated that the technician informed him that the problem was that the fan that cooled the compressor stopped working. The consumer stated that they were trying to charge him over $400 to replace the fan. The consumer stated that he declined because he did not feel safe having the refrigerator at home. The consumer stated that he discarded the refrigerator, because Sears failed to diagnose the real problem.

    Model
    106.57402600
    Serial number
    ST3148495
    Bought from
    Sears, Texas
    Bought
    Apr 1, 2007, about then
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Cold Spot, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. Hurt, no treatment

    Made Aug 22, 2012, sent to the company Sep 7, 2012, published by CPSC Sep 21, 2012

    The product, in the report: refrigerator

    The bottom, glass shelf to our Kenmore (model 106.64252401, Serial # ES2720356) exploded into thousands of pieces as it was being dried. My wife had removed it from the refrigerator, washed and rinsed it in warm (not hot) water and was drying it when it burst apart yesterday. The sink was filled with shards of glass, the counters and floor had glass pieces all over them; some pieces were 20 feet away having traveled over wall-to-wall carpet for the last 10 of those feet. Fortunately, my wife had only a small cut on her hand and her glasses protected her eyes. I can send pictures if you are interested.

    Model
    106.64252401
    Serial number
    ES2720356
    Bought from
    Sears
    Bought
    Jul 8, 2005
    Where
    Wooster, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  46. No one hurt

    Made Aug 21, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

    The product, in the report: Kenmore Elite Model 795.77713700

    On a number of occasions, the refrigerator light stays on when the doors are closed causing the light housing to overheat and burn/melt.

    Model
    795.77713700
    Serial number
    711kr00346
    Bought from
    Sears
    Bought
    Nov 1, 2006, about then
    Where
    rensselaer, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Aug 19, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 14, 2012

    The product, in the report: Kenmore Trio Refrigerator

    The light bulbs will not turn off and started burning and melting the plastic housing in the refrigerator

    Model
    795.77552600
    Bought from
    Sears
    Bought
    Aug 1, 2006, about then
    Where
    West Hills, California: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Aug 17, 2012, sent to the company Aug 30, 2012, published by CPSC Sep 14, 2012

    The product, in the report: Side by side fridge with a freezer drawer

    Kenmore Model # 795.775596000 The interior lights stayed on and melted the plastic. The top shelf was very hot. The bulbs where removed and tried after cooling for 1 hour but they continued to stay on and with in 30 seconds were too hot to touch. Sears has been unwilling to repair

    Model
    795.77559600
    Serial number
    711kr00009
    Bought from
    Sears, Virginia
    Bought
    May 1, 2008, about then
    Where
    Mechanicsville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kemore ‘elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Aug 15, 2012, sent to the company Aug 29, 2012, published by CPSC Sep 13, 2012

    The product, in the report: Kenmore refrigerator with French doors, bottom freezer Model 795.7731 Manufactured August 2007 Purchased at Sears

    In October 2007, I purchased a Kenmore refrigerator model 795.7731 from Sears for $1,400. This is the model with French doors on top, freezer on the bottom.

    On August 14, 2012, I discovered the 2 light bulbs inside my refrigerator remained on when the refrigerator door was closed. I then felt the refrigator light cover and it was hot and food under it was unusually warm. I tried to remove the light cover, so that I could remove the bulbs. However, the light cover would not come off. To avoid a fire, I shut off the electric power to the refrigerator and removed all of the food in the freezer and refrigerator.

    I called the Sears service line and they said they would send a repair person to my home. The quote they gave me was $279 for service, parts and a 1-year warranty. The service rep asked for my credit card and my account was immediately billed for that amount. Service is scheduled for Friday, Aug. 17.

    I am very disappointed because this refrigerator is less than 5 years old. I am also fearful this problem will occur again, posing a fire hazard.

    Model
    795.7731 4600
    Serial number
    709MRQK02476
    Bought from
    Sears
    Bought
    Oct 14, 2007, about then
    Where
    Milford, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Aug 14, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 5, 2012

    The product, in the report: Kenmore Refrigerator, side by side, white.

    On Aug. 8, 2012 at around early evening, my client; [REDACTED] came home from being out and about. When she opened her freezer she found it had caught on fire. [REDACTED] call me, [REDACTED] with Bishop and Son Appliance Repair, llc, and requested service. I arrived and opened the freezer door to find a fire had taken place. The fire went out due to lack of oxygen, but not before causing some excessive damage, I carefully removed all burned out parts, taking pictures along the way. This is my second report. I suppose the last report has been lost in cyberspace. The refrigerator is Kenmore brand, model # 10653544300.

    Model
    10653544300
    Bought from
    Sears, Arizona
    Where
    Mesa, Arizona: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Aug 11, 2012, sent to the company Aug 27, 2012, published by CPSC Sep 11, 2012

    The product, in the report: White Kenmore Trio Refrigerator with French doors and bottom freezer.

    The product is a Kenmore Refrigerator model # 795.77302600. The lighting element stays on even when the doors are closed. This has happened twice to me so far and also to hundreds of people as well when I looked this model up online. The lighting element has melted the top portion of my refrigerators insulation and the plastic case that it is enclosed in. This was the case in many other homes as well. If I did not catch it in time, both times, there would guaranteed of been a fire. Kenmore has only issued a recall on the lighting element and does not care that your refrigerator was damaged due to the manufacturers defect. This should be a major Fire Hazard Recall from Kenmore. I was suprised when they told me theres nothing they can do about the damage. That I should be happy that at least there replacing it and installing it free of charge. Like that was going to make me sleep better at night. Kenmore should admit that this is a major Fire Hazard Recall before someone loses a house or a life due to a fire. This appliance needs to be reported as unsafe and replaced by Kenmore in all homes. Many of these big corporate appliance companies, that many families have in there homes with major manufacturer defects like this one, should be held accountable. The consumers are the ones who have to suffer with the disservice of these companies especially Kenmore. They are there worst at customer service and I know I will never by another product from Kenmore again.

    Model
    795.77302600
    Serial number
    704MRTT20393
    Bought from
    Sears, New York
    Bought
    May 31, 2007
    Where
    Wantagh, New York: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Trio Refrigerator, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Jul 25, 2012, sent to the company Aug 10, 2012, published by CPSC Aug 24, 2012

    The product, in the report: Kenmore side by side refrigerator model number 106.53559202, black with external water/ice dispenser

    Kenmore Refrigerator model 106.53559202:

    While in the kitchen, I heard crackling and popping sounds coming from underneath the refrigerator. I soon noticed a bad smell and started seeing smoke come from behind the fridge. I immediately turned the unit off; thankfully I happened to be standing right there when it happened. To further troubleshoot, I took the bottom panel off the back so I could see if it was possible to determine what was wrong (thinking potentially the evaporator fan motor). I turned the refrigerator on one more time and the fan worked, but within about 3 seconds there was the orange glow of fire from under the compressor. Fire was extinguished with a fire extinguisher without further incident (except for a lot more smoke!). I have a new fridge ordered.

    Model
    106.53559202
    Serial number
    SM4526349
    Bought from
    Sears
    Bought
    Jan 1, 2003, about then
    Where
    League City, Texas: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Jul 24, 2012, sent to the company Aug 1, 2012, published by CPSC Aug 15, 2012

    The product, in the report: Kenmore trio refrigerator. Black. Double door fridge, pull out drawer freezer.

    We have a kenmore refrigerator, model number 795.77319600. The lights will staay on whenever they please. We have to unplug the refrigerator to reset the lights. The top light cover has completely melted off the screws, big chunks of the center plastic is now missing, and it hangs now from just the wires. The plastic around hte bulb is even black half way around. We have lost multiple food products from this. Every time it happens all butter and cheese is melted and other foods are warmed. Now all the shelves have been breaking VERY easy. We can only assume this is because of the heat making the plastic not as strong as it used to. I can not believe there is not a recall on this yet! We have only had the fridge for approx 5 years. We can not afford to buy a new fridge at the time, we are a family of 7, and so we are stuck living with this food wasting fire hazard!!! Kenmore needs to STEP UP and help their consumers!

    Model
    795.77319600
    Serial number
    707MRXX12338
    Bought from
    Sears
    Bought
    Oct 6, 2007, about then
    Where
    aberdeen, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Jul 11, 2012, sent to the company Jul 26, 2012, published by CPSC Aug 9, 2012

    The product, in the report: Kenmore side-by-side refrigerator. Model number 106.50522101 Color: white. Internal ice-maker on left side. Standard full-size household refrigerator.

    In the early morning hours of June 21, 2012, the inside of our Kenmore refrigerator model number 106.50522101 and serial number SM1231180 spontaneously caught fire. Fortunately the home was spared any obvious damage, as the fire was contained within the freezer compartment of the unit. My wife and I woke to a plastic burning smell and soon discovered that it had been the inside of the freezer portion of the refrigerator. All our food was obviously ruined, and we were concerned for the health of ourselves and our infant due to the toxic fumes released from the burning plastic. We immediately opened all windows and and turned on all fans in an effort to get the burnt plastic fumes out of the home. I have attempted to work through the “customer solutions” department already, however due to my inability to produce the receipt for this refrigerator (purchased in or around 2002 and transferred to us when we purchased the home 4 years ago), they claim to be unable to assist with this matter.

    This is a major safety hazard and could easily have resulted in loss of our home or even the loss of life. Whether the unit is still under warranty or not, this is obviously not an acceptable risk and certainly raises fears about the other appliances in our home that are made by the Sears company as well. The unit was apparently manufactured by Whirlpool, however they have been unresponsive to contact as well.

    Model
    106.50522101
    Serial number
    SM1231180
    Bought from
    Sears
    Bought
    Mar 15, 2002
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Jul 9, 2012, sent to the company Jul 23, 2012, published by CPSC Aug 6, 2012

    The product, in the report: Kenmore Elite 795.77563600 refridgerator

    I have a Kenmore Elite model # 795.77566300 SN# 802KR03493. The interior lights stayed on when we were away from home. When we returned I smelled hot plastic. When I looked at the light cover it was melted. After one week the lights come on only intermittently. I am afraid they will stay on again and maybe cause a complete meltdown and fire. This refridgerator is a $2000 +/- unit and should not have these issues. It is supposed to be top-of -the-line, not to mention the obvious safety issue.

    Model
    795.77563600
    UPC
    N/A
    Serial number
    802KR03493
    Bought from
    Sears
    Bought
    May 21, 2008
    Where
    Jacksonville, Florida: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Jun 30, 2012, sent to the company Jul 10, 2012, published by CPSC Jul 24, 2012

    The product, in the report: kenmore elite trio bottom freezer refrigerator, light stayed on and melted plastic cover, could have set fire to house if i hadnt discovered it

    kenmore elite trio bottom freezer, lights stayed on and melted the plastic light cover, and heated up contents directly below lights, unsafe to use lights

    Model
    795.77546600
    Serial number
    604kr00281
    Bought from
    sears, California
    Bought
    May 22, 2006
    Where
    el cajon, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Jun 25, 2012, sent to the company Jul 2, 2012, published by CPSC Jul 17, 2012

    The product, in the report: Kenmore Elite Refrigerator

    The lights in the top refrigerator section would not turn off. I checked to ensure the doors were closed securely, but the double lights would remain on. After noticing the butter in the fridge was melting, I decided to remove the light bulbs, which have not been replaced since the refrigerator was purchased. When I tried to remove the plastic cover it just fell from the metal bracket it was attached to. The plastic cover was melting and was losing its form. After removing the light bulbs, I notice that light fixtures that were white in color were now turning black.

    It is my view, that if I would not have removed the light bulbs when I did, the refrigerator would have become a fire hazard or caught fire. A service call to Sears has been placed to remediate the problem.

    Kenmore Elite Refrigerator 77559 Model:6NRE1662 Serial No: 611KR00134

    Model
    6NRE1662 /Kenmore Elite Refrigerator 77559
    Serial number
    611KR00134
    Bought from
    Sears
    Where
    Granite City, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Jun 25, 2012, sent to the company Aug 17, 2012, published by CPSC Aug 31, 2012

    The product, in the report: Refrigerator (french door) freezer at the botom

    The caller stated that she opened the refrigerator and she noticed that the plastic housing for the bulb had melted. She attempted to adjust the plastic to the bulb but it fell apart. There was an odor of something burning, and the bulb was extremely hot to touch. She immediately unplugged the refrigerator to prevent further damages. It’s been over 12 hours and the burning odor still lingers.

    The caller stated that the temperature remained cold in the refrigerator.

    The caller had not contacted the manufacturer as yet.

    The caller feels that this refrigerator is a fire hazard and should be reported.

    Model
    795-77302600
    UPC
    n/a
    Serial number
    609mrn05959
    Bought from
    Sears, Ohio
    Bought
    Jun 1, 2007, about then
    Where
    Akron, Ohio: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Jun 13, 2012, sent to the company Aug 16, 2012, published by CPSC Aug 30, 2012

    The product, in the report: side by side refrigerators

    The consumer says the light inside the refrigerator remain on after she closed the door. it started to scorch and burn the fixtures that hold the light bulb. She took the bulbs out and no longer have lights inside the unit. She says she noticed this about two months ago.

    The consumer contacted the manufacturer today, who told her the serial number is not included in the recall and gave her the number to CPSC.

    Model
    795.77242602
    Serial number
    803MRPG15656
    Bought from
    Sears
    Bought
    Jun 15, 2008, about then
    Where
    Alaska: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made May 20, 2012, sent to the company May 25, 2012, published by CPSC Jun 11, 2012

    The product, in the report: Sears Kenmore Elite Trio french door bottom freezer refrigerator

    My refrigerator smelled like burning plastic. Items on the top shelf were hot to the touch. The light bulbs were extremely hot. We removed the bulbs and one socket was scorched. In researching online we found that this was a known hazard and had resulted in fires in some cases.

    Model
    795.775436DO
    Serial number
    603KR01795
    Bought from
    Sears, New York
    Bought
    May 1, 2005, about then
    Where
    Ithaca, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made May 15, 2012, sent to the company May 22, 2012, published by CPSC Jun 6, 2012

    The product, in the report: Bottom Freezer Refrigerator

    Interior lights on Kenmore Elite bottom freezer refrigerator model 795.77543600 stayed on while door was closed. Noticed electrical odor inside refrigerator when door was opened. Removed cover from light fixture. Bulbs had burned light sockets. Removed both bulbs.

    Model
    795.77543600
    Serial number
    606KR00239
    Bought from
    Sears
    Bought
    Aug 1, 2006
    Where
    Laurel, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made May 15, 2012, sent to the company Jun 18, 2012, published by CPSC Jul 2, 2012

    The product, in the report: Refrigerator

    The consumer stated that he opened his refrigerator and discovered that one of the glass shelves shattered inside. There were no prior problems or indication that the shelf would break.

    5/15/12 The manufacturer was contacted and he was informed that the refrigerator is no longer under under warranty.

    The consumer is concerned that this product is unsafe and should be reported.

    Model
    106.57782704
    UPC
    unknown
    Serial number
    sw4335751
    Bought from
    Sears, Florida
    Bought
    Dec 1, 2008, about then
    Where
    Boynton beach, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made May 9, 2012, sent to the company Jun 20, 2012, published by CPSC Jul 5, 2012

    The product, in the report: Refrigerator

    His wife woke him up this morning to say that the bulb inside the refrigerator is melting the plastic casing. The consumer says this happened on another occasion about 6 months ago.

    The consumer says they never turned off in either incident even when closing the refrigerator door. There is also two black spots near the base of the bulb. The consumer contacted the retailer who offered no assistance.

    Fire hazard

    Model
    795.77563600
    Serial number
    606KR00832
    Bought from
    Sears
    Bought
    May 15, 2007, about then
    Where
    Melrose, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made May 2, 2012, sent to the company May 10, 2012, published by CPSC May 24, 2012

    The product, in the report: Product is a Kenmore Elite Fridge Model # 795.7755960 serial # 608kr00219 MFG 8/2006

    I have a Kenmore Elite Trio Fridge that has had a problem with the interior light staying on and causing a melting and burning smell. It has caused the plastic casing that the bulbs sit in to melt and I”m unable to pry it open. I was told by Sears that there is no recall and I was required to buy ($296) a service contract to cover the cost of the repair. I have seen that there are a great many complaints about the same problem by others. Does our house have to burn down before something is done? There is a class action but I dont qualify as my repair is done after the date specified in the class action. What recourse do I have?

    Model
    Model # 795.7755960
    Serial number
    serial # 608kr00219
    Bought from
    Sears, New Jersey
    Bought
    Sep 1, 2006
    Where
    Manasquan, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made May 1, 2012, sent to the company May 9, 2012, published by CPSC May 23, 2012

    The product, in the report: Refrigerator French Trio

    I own a Kenmore Trio refrigerator model number: 795.77546600. I purchased the refrigerator in 2006. Last week the light housing inside the refrigerator part melted and burnt the light bulb medal housing. I have found out this is a common problem with this refrigerator, the light bulbs do not turn off when the doors are close. Sears refuses to do anything about it and is requiring service fees to fix it. Sears stated there is no recall for this particular problem.

    All of our food was ruined.

    Model
    795.77546600
    Serial number
    608KR00352
    Bought from
    Sears, Utah
    Bought
    Sep 12, 2006, about then
    Where
    Mesquite, Nevada: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Apr 11, 2012, sent to the company Apr 19, 2012, published by CPSC May 3, 2012

    The product, in the report: Kenmore Elite stainless French door model 795-77553600 refrigerator

    On 11 Apr 12 at approx. 1200p.m. Noticed an unusual bad odor coming from refrigerator. Upon further investigation, found lights in kenmore elite model# 795-77553600 stay on when doors are closed and switches engaged creating a possible fire hazard. Light fixture housing and lens melted as did some food packaging causing some spoilage of food products. Also found light sockets brown and charred. Had to use towel to remove lights. The noxious fumes from the melting plastic alone can pose a serious safety hazard. Currently awaiting Sears technician for repair under recall. I was not notified of any recall on item listed until speaking with the sears safety recall office. This was of course after speaking with sears repair services personnel whom made no mention whatsoever of said recall even after being asked directly. Had we been asleep or if no one had been home (i.e. work, vacation) to rectify this problem in a timely manner, I believe the results would have been catastrophic.

    Model
    795-77553600
    Serial number
    704kr00220
    Bought from
    sears, Florida
    Bought
    Mar 1, 2008
    Where
    Orange Park, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Apr 10, 2012, sent to the company Apr 18, 2012, published by CPSC May 2, 2012

    The product, in the report: French door refrigerator

    Luckily we were at home when we smelled burning plastic. We opened the refrigerator and the plastic lense cover over the light bulbs was melted. We toke the light bulbs out and the sockets were black. We called Sears but they said it was no longer under warranty. Then we said that we had read that there was a recall on this problem and the lady at Sears said it wasn’t on this model. She then said she could have someone come out to fix it but we didn’t want to pay for something that should be done under a recall. So as of now we have no lights in the refrigerator.

    Model
    795.77559600
    Serial number
    606KR00115
    Bought from
    Sears, Minnesota
    Bought
    Aug 8, 2006, about then
    Where
    Cokato, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Apr 10, 2012, sent to the company Apr 17, 2012, published by CPSC May 1, 2012

    The product, in the report: interior light stays on with doors closed,makes clicking noise

    kenmore elite trio refrigerator light stays on with doors closed. makes clicking noise for no reason. this has happened three or more times.

    Model
    795-77554600
    Serial number
    602kr0159
    Bought from
    Sears
    Bought
    Jun 12, 2007
    Where
    Youngsville, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Apr 4, 2012, sent to the company Apr 11, 2012, published by CPSC Apr 25, 2012

    The product, in the report: Kenmore side by side refridgerator. beige color

    When I came home close to midnight, i noticed a slight smokey haze and funny odor that smelled to me like a ballast burning throughout my lower level. through the process of elimination, i tracked it to the back of the refridgerator. whenever the fridge turned on, it would emit a smoke out of the backside that smelled like a burnt ballast. i immediately unplugged the refridgerator and the next day called for a repair.

    Model
    106.53634300
    Serial number
    SP3639646
    Bought from
    Sears Outlet
    Bought
    Apr 1, 2005, about then
    Where
    South Windsor, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Apr 2, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

    The product, in the report: Kenmore Side By Side Refrigerator

    The consumer wanted to illustrate that her side by side refrigerator is a potential fire hazard as the light bulb on the inside of the refrigerator will stay on when the door is closed. The consumer stated that the light bulb has melted and warped the housing of the light bulb. The consumer stated that the bulb has not yet burned out. The bulb did blacken from the intense heat and is still intact. The light bulb in fixture was an unknown amount of watts.

    The consumer noticed this 3 months ago and removed the light bulb from the refrigerator. The consumer was not injured by the product and the consumer did not sustain extensive property damage. The consumer did not call the fire department or his home insurance company. The consumer has not yet called the firm. The consumer has not had the product serviced prior.

    Model
    79577314600
    Serial number
    607MRXX00306
    Bought from
    Sears, California
    Bought
    Apr 15, 2007, about then
    Where
    Oxnard, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Mar 20, 2012, sent to the company Mar 27, 2012, published by CPSC Apr 10, 2012

    The product, in the report: Refrigerator

    Interior light on my refrigerator does not turn off. The heat from the light melted the plastic housing causing it to melt. Some parts were discolored from the heat. If this continued a while longer a fire was a definite possibilty. The bulbs were too hot to touch and all the food on the top shelf was hot.this started on 03-19-2012 .

    Model
    795.77563600
    Serial number
    604KR02042
    Bought from
    SEARS, California
    Bought
    Mar 5, 2008, about then
    Where
    PALMDALE, California: Home/Apartment/Condominium
    Who was involved
    Age 20, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Mar 14, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

    The product, in the report: product: Kenmore Elite, three door (french doors), refrigerator. Color: BLK. No other mfg name, label reads made in Korea mfg PNo. 3850JD8059M

    Product: Kemore Elite, three door (french doors), refrigerator. Model:795-77559600 SN: 704KR00081

    Issue: Refrigerator lighting heated to the point of discoloring the two (2) bulb receptacles, melted the plastic lighting cover, bubbled the interior finish, and melted Styrofoam container on the top-shelf of unit; I have images, is there a way to upload?

    On the incident date, I removed the lighting unit and cover to prevent fire and further damage to the units’ interior finish. Testing of the door/switch at the time of the incident seemed to indicate, that the light did extinguish when the doors closed.

    An internet search revealed many such incidents, one recommending submitting the issue to your site. I will follow-up with a similar report to Sears.

    Model
    795-77559600
    Serial number
    704KR00081
    Bought from
    Sears, Pennsylvania
    Bought
    Jun 15, 2007, about then
    Where
    Lansdale, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Mar 9, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

    The product, in the report: Kenmore Elite French Door Refrigerator Model 795.77559600

    I have a Kenmore Elite refrigerator, french door model purchased in 2007. Interior lights stay on when doors are closed. Caused the light cover to become disfigured and fall off, light bulb sockets are slightly charred, and bulbs are extremely hot. It is a fire hazard. I have removed the light bulbs to prevent a fire.

    Model
    795.77559600
    Serial number
    703KR00099
    Bought from
    Sears, Pennsylvania
    Bought
    Apr 7, 2007, about then
    Where
    Downingtown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Feb 27, 2012, sent to the company Mar 6, 2012, published by CPSC Mar 20, 2012

    The product, in the report: Kenore Elite/LG Model # 795.77543600 refigerator

    I have a Kenmore Elite refrigerator, I think LG is the manufacturer. The model number 795.77543600. The unit is 4 years old and the light kit is overheating. I’ve read multiple postings about this issue and it appears to be relatively well known problem. The light kit is extremely hot to the touch and I’ve been advised to remove the light bulbs until the technician comes to replace the unit in 19 days. Sears has scheduled a replacement, but i’ve read that a repaired unit is prone to overheat to the point that the plastic casing melts. Very surprised these units haven’t been scheduled for recall. It’s one thing to have the water dispenser break or the ice cube maker to stop making cubes, I get that stuff happens. But to have a fire hazard in the middle of my kitchen is unacceptable. I’m not alone, you can google this issue and find others, something needs to be done about it.

    Model
    795.77543600
    Serial number
    708KR00588
    Bought from
    Sears
    Bought
    Nov 16, 2007, about then
    Where
    Naperville, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Feb 22, 2012, sent to the company Mar 1, 2012, published by CPSC Mar 15, 2012

    The product, in the report: Kenmore Elite Refrigerator with french doors and freezer slideout below.

    I purchased Kenmore Elite Refrigerator model 795.77579600 made by LG in November 2006. The lightbulbs in the fridge part do NOT go off when the door closes. I was not aware of this issue until today. Today I smelled something burning and when I opened the fridge bulbs were so hot the food items were spoiled inside and the plastic casing around the bulbs was melting. This is a FIRE HAZARD.

    When I called Kenmore, they only said this was a “known issue”. They would order replacement kit for the bulbs and send out someone to fix this issue.

    This SHOULD be a recall.

    Model
    795.77579600
    Serial number
    608KR00543
    Bought from
    Sears, Texas
    Bought
    Nov 24, 2006
    Where
    Round Rock, Texas: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Feb 16, 2012, sent to the company Feb 24, 2012, published by CPSC Mar 9, 2012

    The product, in the report: Kenmore Coldspot side-by-side refridgerator manufactured by Whirlpool, model number 106.51569101purchased new in 10/2001. Relay for compressor burned out filling house with smoke. Part was destroyed and had the potential to cause a fire. Part replaced was Embraco 4sp1001, 2212994, 09v01r

    Kenmore Coldspot side-by-side refridgerator manufactured by Whirlpool, model number 106.51569101purchased new in 10/2001. Relay for compressor burned out filling house with smoke. Part was destroyed and had the potential to cause a fire. Part replaced was Embraco start relay 3 4sp1001 2212994 09v01r

    Model
    106.51569101
    Serial number
    sl4333538
    Bought from
    Sears
    Bought
    Feb 1, 2002, about then
    Where
    Rockaway, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Coldspot, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Feb 7, 2012, sent to the company Feb 15, 2012, published by CPSC Mar 1, 2012

    The product, in the report: Kenmore Elite Trio Refrigerator Model 795.77546600

    Lights inside the refrigerator (Kenmore Elite Trio) stay on causing light cover to melt, fire and burn hazard. Food also spoiled.

    Model
    795.77546600
    Serial number
    702KR00040
    Bought from
    Sears
    Where
    Temecula, California: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Feb 1, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

    The product, in the report: Kenmore Elite trio bottom freezer Refrigerator. Stainless steel.

    The light did not turn off in my Kenmore elite fridge when the door was shut. There was a strong smell and the bulbs were very hot and the cover was melting.

    Model
    795.77563600
    Serial number
    608KR00862
    Bought from
    Sears, Utah
    Where
    Richfield, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Jan 30, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

    The product, in the report: Refrigerator

    The respondent reported that the refrigerator motor started making a buzzing sound and emitted smoke. He said that he unplugged the unit, allowed it cool and attempted to restart the unit later. He said that the compressor motor started buzzing and smoking a soon as he plugged the power cord into the wall out let. He said that he discontinued use immediately. He said that he visually examined the compressor motor housing and found the metal visibly discolored by heat.

    The refrigerator was returned to Sears.

    Model
    10653542300
    Serial number
    SP4036150
    Bought from
    Sears
    Where
    Klamath Falls, Oregon: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Jan 30, 2012, sent to the company Feb 7, 2012, published by CPSC Feb 22, 2012

    The product, in the report: Refrigerator

    My bedroom and kitchen share the same wall. I noticed the plaster/drywall on my bedroom bubbling and falling apart. My husband moved the refrigerator in the kitchen and behind it we found black smoke on the wall and the drywall/plaster had heat damage and crumbled when you touched it. The fan in the back of the refrigerator was not working and overheated. Almost looks like it may have caught fire. I researched to see if anyone else has had this sort of problem before. I found that there was a recall on my model in 2005 for this reason. I called Sears and they said there is no recall and that there will be a charge of $129 for them to just come out and look at my refrigerator. I’m thankful that I noticed the wall in my bedroom as this could have caused a fire. Sears is not helpful. They finally told me just to call LG who manufactured the Kenmore Elite in 2004. Called them and they said to call back tomorrow and ask for the executive supervisor.

    Model
    Model # 795.75546400
    Serial number
    75546 407KR00779
    Bought from
    Sears
    Bought
    Mar 2, 2004, about then
    Where
    Long Beach, California: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Jan 27, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

    The product, in the report: Kenmore Elite 25 CU. FT. Trio French Door Refrigerator Model # 795.77542600

    I have a a Kenmore Elite Trio Refrigerator Model # 795.77542600 which is sold under the Sears Kenmore Elite Brand, but is made by LG. On January 27th, 2012 I opened my refrigerator and saw that the light lens and housing inside the refrigerator were melted and deformed and that the light bulbs were really hot. The food on the upper shelf nearest the lights were also hot. I removed the lens, housing, and light assembly and then disconnected it. I then wrote down my model number and searched the internet to see if this has happened to any other people. I went to the www.mysears.com website and found a posting titled “Light Burned Plastic Housing” in the owner forums. As I read further this same incident has happened to many other owners of this model refrigerator. I think that this is an unsafe refrigerator that can cause a FIRE, and that it should be recalled by Sears and LG. If this is an Elite model, I wonder how the regular models are.

    Model
    795.77542600
    Serial number
    605KR00808
    Bought from
    SEARS, California
    Bought
    Mar 1, 2007, about then
    Where
    Montebello, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite 25 CU. FT. Trio French Door Refrigerator, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Jan 19, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

    The product, in the report: Kenmore Elite Bottom Freezer Refrigerator 795.7725

    (1) Smelled burning odor in my “warm” refrigerator. (2) As it turns out the lights were not turning off when the refrigerator door closed. (3) Because the lights were not turning off, they were heating, melting, and burning the plastic cover for the lights in the refrigerator. (4) This may be a fire hazard.

    Model
    795.7725 (or 795.77253601)
    Serial number
    708MRFP04955
    Bought from
    Sears, Pennsylvania
    Bought
    May 24, 2007
    Where
    State College, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  83. First aid

    Made Jan 19, 2012, sent to the company Jan 26, 2012, published by CPSC Feb 9, 2012

    The product, in the report: Kenmore Refrigerator Model# 52602100 Serial number SL1842286

    Kenmore refrigerator Model#52602100 Serial# SL1842286 caught fire at the compressor relay overload. I was lucky to be in the kitchen during the accident, and unplugged the unit. House was still smoked up pretty bad. Unit Compressor is EGY 90HLP. Relay is 2212194, or also has numbers 4sp1001.

    Called Whirlpool and tried to at least get some kind of reinbursement on the replacement part 8201786, but was turned down.

    Model
    52602100
    Serial number
    SL1842286
    Bought from
    Sears
    Bought
    Aug 1, 2001, about then
    Where
    Chester, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore/Whirlpool, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  84. No one hurt

    Made Jan 17, 2012, sent to the company Jan 31, 2012, published by CPSC Aug 7, 2012

    The product, in the report: Kenmore Elite Trio refrigerator

    We purchased our new home in August 2007. As part of our negotiation, the builder provided us with a Kenmore Elite Trio refrigerator, model 795.77573600, Serial No, 707KR00060.

    We have recently discovered the bulbs not coming on when doors are open. We removed the bulbs and after testing them, we noticed they were fine and noticed the bulb housing getting very hot. We are extremely concern about melting/potential fire problem.

    Please tell us what to do before our house gets burned down.

    Thank you, [REDACTED]

    Model
    model 795.77573600
    Serial number
    Serial No, 707KR00060
    Bought from
    Sears, Washington
    Bought
    Aug 15, 2007
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Jan 17, 2012, sent to the company Jun 8, 2012, published by CPSC Jun 22, 2012

    The product, in the report: Side by Side Refrigerator

    The consumer says their are sharp, large and small plastic pieces coming out of the ice maker. The consumer contacted the manufacturer and they told her it is out of warranty. They would only offer a service call. She says that she looked in her glass and saw a tiny piece of plastic. Her husband had a large plastic piece in her glass.

    Model
    106.56586501
    Serial number
    SS5231397
    Bought from
    Sears
    Bought
    Jan 15, 2007
    Where
    Hendersonville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  86. Hurt, no treatment

    Made Jan 6, 2012, sent to the company Jan 17, 2012, published by CPSC Jan 31, 2012

    The product, in the report: French Door Refrigerator, Stainless Steel, Energy Star, super-sized drawer storage, bottom front tilt freezer door, model #795 77543600. Purchased on 10/19/2006 Sub-total $2099.99/Total with tax $2288.99.

    My husband and I awoke to smoke in our kitchen on Monday, Dec. 26th, 2011. Upon inspection of our Kenmore Elite refrigerator, model #795 77543600, the following was discovered. When the refrigerator was opened the lights on the interior roof of the refrigerator had been on, even with the doors closed, to the point that a plastic butter lid was melted/burnt and all items on the top shelf were hot to the touch. The cover was warped and melted with blackened smoke stains. There were visible smoke stains on the metal above the exterior openings where smoke had escaped from the interior of the refrigerator. The bulbs were so hot that when I tried to unscrew one, it exploded, leaving the metal end of the light bulb in the socket. The light sockets are blackened/stained from the heat and fire.The refrigerator had been properly closed, the lights remain on even after the doors are closed. We tested this by placing our camcorder in the refrigerator briefly while closing the doors. When played back the lights remained on, through several different trials. Both switches at the top of the doors could also be pushed in, which is what happens when the doors are shut, and the lights still remain on. There was enough smoke damage that we are having to repaint our ceilings in our kitchen and dining area. Our refrigerator had to be emptied out and cleaned 5 times to remove the smoke damage and smell, which is still evident. We have documented ALL findings through notes, photos, and video. I got on the internet that night and googled for information on our model number and was appalled at the number of people who have had experiences like ours. There are even several class action law suits. Several sites and web pages have been designed for this complaint alone.

    It is harrowing to think that this problem has been reported for over 6 years and the refrigerators have not been recalled or consumers notified that there is a fire hazard associated with the product merchandise due to faulty workmanship. In our case there was a fire contained within the refrigerator, but the smoke damage extended to the exterior areas as well.

    I sent a letter at 3:27 a.m. on 12/26/2011 to Sears Social Media Customer Service 2 addressing the matter. [REDACTED], Senior Case Manager responded at 7:31 a.m. on 12/26/2011, stating that a case manager has been assigned to address your concerns. We will contact you within 24 business hours. Received an e-mail @ 11:35 from [REDACTED], Social Media Case Manager with Sears Holding Corporation who issued a case number. [REDACTED] has been very friendly and helpful. She set up an appt. with [REDACTED] at A&E to come and repair/service the refrigerator on 12/28/2011. I informed her that I knew of a class action law suit that was settled in Nov. 2011 where anyone who had paid for damage repairs for this problem would be reimbursed 200% of the costs and the warranties were extended for the problem. She said this would be at no cost to us. When A&E arrived,[redacted]informed me that there would be a service charge and I called [REDACTED] back who made arrangements with A&E to cover the costs of the service charge and parts. The following parts were ordered: Case # [REDACTED] Lamp Cover #46 795 3550JJ1070B PCB ASSY, MAI (Panel Board) #46 795 6871JB1423N Lamp Service Kit #46 795 ABY72971502, (This part has been on back order since Dec. 1, 2011 according to [REDACTED] @Sears recall department 1-888-567-3438 with no information on expected arrival). Total cost of the parts $183.29 with the labor costs totaling $197.29. Until all the parts are in, the refrigerator cannot be repaired, and the known fire hazard is left in the homes of consumers, with NO guarantee that it will not catch on fire again. The refrigerator has no lighting and an open live receptacle that will shock/electrocute you if you so much as touch the metal edge of it. The sockets are damaged from heat and visible smoke/heat scorching. The consumer is left with a damaged faulty fire hazard refrigerator and a well rehearsed, “I’m sorry for any inconvenience this has caused you.” It is not just an inconvenience, it is mental anguish when you try to sleep, consuming thoughts that your refrigerator will ignite while you are out of the home or sleeping, disruption of activities, and the fear of touching the metal socket and getting shocked. Anger at Sears for selling a product with known defects, and at LG for their lack of responsibility in recalling the faulty manufacturing of a product that caused fire damage in our home. Sears Case Manager has offered a discount on a new refrigerator of 20%-25%, which is unacceptable. Even though they say they understand, they could not possibly know the mental and emotional distress this has caused in our home and how it continues to disrupt our lives everyday. We have two grand children that I care for who cannot stay overnight with us since this has happened due to the fire hazard that this product presents in our home. We have been told to wait just a few more days for a recommendation or solution to this liability from our Social Media Case Manager.

    Model
    795 77543600
    UPC
    48135603028301188001
    Serial number
    603KR02830
    Bought from
    Sears
    Bought
    Oct 19, 2006
    Where
    Greenwell Springs, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  87. No one hurt

    Made Jan 1, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

    The product, in the report: Kenmore Elite Refrigerator model 795.77546600

    After leaving home for about half a day we came home to discover a burning smell coming out of the fridge. after opening the upper portion of the fridge was melting and very hot. all the food was hot and spoiled. I was afraid of it bursting into flames when I opened the doors.

    Model
    795.77546600
    Serial number
    702kr00198
    Bought from
    sears
    Bought
    Oct 8, 2007, about then
    Where
    Kimberly, Idaho: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Dec 30, 2011, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012

    The product, in the report: Kenmore Elite Trio Refrigerator

    On, December 30, 2011, our Kenmore Elite Trio Refrigerator, model 795.77546600(purchased 11/25/06 at Sears) overheated the interior light and melted the cover and started to melt the ceiling of the refrigerator. It got extremely hot and we had to remove to light. If this had happened overnight, I’m sure there would have been a fire. Luckily, we noticed it during the day and disabled the light to prevent a fire. We checked the buttons on the doors that turn off the lights when the doors are closed, and the lights would not turn off. This is very disturbing and scary. I hate to think that our home could have burned down due to this malfunction. After researching this problem online, I have found many other people who had the same problem. I’ve contacted Sears, and they are sending a replacement light and a repairman to fix the light, but I don’t know what will happen regarding the melting of the ceiling due to this being manufactured by LG. This product needs to be recalled due to the danger of a fire. Apparently there is a class action lawsuit against LG/Kenmore that claimed these refrigerators contain a defect that caused the interior light to remain on when the refrigerator doors are closed.

    Model
    795.77546600
    Serial number
    609KR00216
    Bought from
    Sears, Pennsylvania
    Bought
    Nov 25, 2006
    Where
    Fairchance, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite Trio, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Dec 21, 2011, sent to the company Dec 29, 2011, published by CPSC Jan 13, 2012

    The product, in the report: Kenmore Elite Trio refrigerator

    Lights in the refrigerator melted housing. Latest fault lights stay on and heat interior. They do not shut off with door switchs closed. Had to remove bulbs so unit would cool.

    Model
    795.77546600
    Serial number
    604KR00075
    Bought from
    Sears
    Bought
    Sep 1, 2006, about then
    Where
    Uruguay: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Dec 19, 2011, sent to the company Dec 27, 2011, published by CPSC Jan 11, 2012

    The product, in the report: Kenmore Side-by-Side Refrigerator, White, through the door water/ice

    My wife returned home from work on Friday, December 16 to the smell of smoke in the house. She searched the home for the location of the smell and was unable to pinpoint exactly where it was coming from. When I came home I immediately received a strong smoke/burning odor when I walked in the door. The smell was strongest in our kitchen. I searched the kitchen and pulled the refrigerator out and saw ash and a burn mark on our kitchen tile. I immediately unplugged the refrigerator. I called the fire department to come over to take a report as it appeared the fire was out. I pulled the back cover off the refrigerator and found more ash, burned wires and burned electronics mounted to the compressor. I used a spray bottle to spray everything down with water. The fire department took information from the refrigerator for their report and left. I am glad that we had a ceramic tile floor because any other type of flooring may have ignited and caused a house fire. I did some research and found that this is a common problem with Whirlpool, Kenmore, and Maytag refrigerators of this vintage. It appears that a recall was issued for the Maytags and possibly the Whirlpools, but not the Kenmore. Sears may want look at recalls on these units, because it very easily could have been a house fire.

    Model
    106.52532101
    Serial number
    SL3329208
    Bought from
    Sears, Minnesota
    Bought
    Sep 28, 2001, about then
    Where
    Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Dec 16, 2011, sent to the company Jan 24, 2012, published by CPSC Feb 7, 2012

    The product, in the report: Side by side refrigerator

    We went to bed the night of 12/14/2011 around 11:30 pm, everything was fine. Around 3 AM that night I woke up and smelled smoke. I searched the entire house for smoke and found none, however, the smoke smell was very strong in and around our kitchen. I woke my husband up to have him help me figure out what was going on. He immediately knew/said that it smelled like an electrical fire. It seemed as though the smell was coming from our refrigerator, so we pulled it away from the wall to investigate further. After removing the panel/door at the lower bottom, we saw something was burning. There was a plastic box that held wires to the main motor/compressor unit. That box was completely charred and melted. There were also exposed wires and when my husband tried to touch the charred piece, it sparked. FYI- at this point the fridge was still plugged in and the fridge/freezer were both in working order. We immediately unplugged it. There were no injuries and thankfully we were home that night. Had it happened the following night (when we were out of town) we may not have been so lucky.

    Model
    106.525422100
    Serial number
    SL2248617
    Bought from
    Sears, Wisconsin
    Bought
    Dec 3, 2001
    Where
    Sun Prairie, Wisconsin: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Dec 15, 2011, sent to the company Dec 22, 2011, published by CPSC Jan 9, 2012

    The product, in the report: Kenmoore Elite French door Refrigerator

    Ken more Elite French door manufacturedn 03/06 : interior light had stopped working a couple of weeks ago then yesterday we had a burning wire smell when we opened the door. My husband called Sears and they told him to remove the bulbs to stop the burning, he did and that worked as a temp fix. Major concern: the light cove had already started to melt, our refrigerator went from seeming ok to this within an hours time.

    Model
    795.77543600
    Serial number
    603KRO1667
    Bought from
    Sears, New Hampshire
    Bought
    Jun 13, 2006, about then
    Where
    Londonderry, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  93. Hurt, care not known

    Made Dec 13, 2011, sent to the company Dec 20, 2011, published by CPSC Jan 5, 2012

    The product, in the report: Kenmore Coldspot Refrigerator - Bisque - side by side

    On Saturday, November 12th, my family and I came home around 12:30pm and found the kitchen full of smoke with the smoke alarms going off. We looked around and found the refrigerator was not working...we pulled it out and unplugged it. My husband looked at it and found a part had burnt/melted. The incident made my house smell for a few days and it could have started a fire. We had to air out the house and it did cause a few headaches with me & my daughter.

    Model
    106.53534300
    Serial number
    SP5142495
    Bought from
    Sears
    Bought
    May 18, 2004
    Where
    Bourne, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  94. No one hurt

    Made Dec 8, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

    The product, in the report: Kenmore Elite trio Refrigerator

    I have a Kenmore elite fridge that lights had stayed on while doors were shut. The heat melted the entire top of my unit. I have been around and and around with Sears. From the so called “escalation department” 1-877-878-3687 to the infamous 1-800-4-my-home, to their product recall line. All they tell me is that the part is on “back order”. It has been over 2 months now, and they do not know if or when they will ever get the parts in. So, since I did not buy the warrnanty to protect myself from their shoddy workmanship, I am now stuck with a horrible fridge with no lights and burn marks through out...Sears does not take this concern seriously, as they claim to on this site in the numerous comments they have made on similar posts. I will never ever shop “Sears” for anything. This is a crime.

    Model
    Kenmore Elite trio / 79577253601
    Serial number
    612mrwvo4209
    Bought from
    sears, California
    Bought
    Mar 8, 2007, about then
    Where
    Sacramento, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Dec 5, 2011, sent to the company Dec 13, 2011, published by CPSC Dec 28, 2011

    The product, in the report: Kenmore Bottom Freezer Refrigerator

    I bought a Kenore Bottom Freezer Refigerator on June 03, 2008. The Cool Sense Electronic Temperature Control System that houses the refrigerator lights fell off on December 01, 2011. I have researched this on the internet and found several similar complaints. I contactrf Sears Repair center. They connected me to the repair resolution center and I told them what had happened. They told me that there is normal wear and tear on the screws that holds it together and that it didn’t matter how many complaints were found on the internet. This is a serious hazard. We have small children in the home and can’t wait two weeks for Sears to come and fix it, which is the appointment time that was scheduled. We have had to call a private appliance repair. This should be covered due to manufacture error. Please let us know if there have been any other complaints and what the resolution has been. Kenmore (Maytag) needs to recall this product to have it repaired.

    Model
    795.77302600
    Serial number
    609MRHR05873
    Bought from
    Sears, Tennessee
    Bought
    Jun 3, 2008
    Where
    Kingston, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Dec 2, 2011, sent to the company May 10, 2012, published by CPSC May 24, 2012

    The product, in the report: Elite Refrigerator, side by side by refrigerator

    The consumer says the light inside the refrigerator stays on, or not come on at all. She says it melted the covering that covers the light. She removed the light and the melted plastic and has been using a dark refrigerator. She emailed pictures to the manufacturer and they never responded. She says the ice maker has never worked also. She tried to call a repair company to fix it, but they told her they couldn’t because there’s too much wrong with it and she should contact the manufacturer. The repair company also told her that the unit is too young to have these many problems. She has never been able to contact the manufacturer, but has not been able to get through to anyone.

    Model
    795.77549600/ Elite
    Bought from
    Sears
    Bought
    Dec 15, 2007, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Dec 1, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Kenmore (Whirlpool) side by side refrigerator model 106.52542101, Coldspot

    My Kenmore (Whirlpool) side by side refrigerator model 106.52542101, Coldspot, serial number SL2244299, has had the relay overload switch replaced 2 times now. the 2nd time, yesterday caused a smoke, smoldering fire while I was home so the house didn’t burn down. I began smelling smoke and couldn’t locate the source. I called the fire department and they sent a truck out. Before they arrived I saw some smoke coming from beneath the refrigerator so I started to pull it away from the wall when the fireman knocked at the door. They came in with their heat sensor and I waited outside. Within a couple of minutes they came out and said it was the refrigerator. The relay switch had melted, shorted out and started the cardboard backing to smoke. I suppose it would have combusted at some point if we hadn’t found it. I called service repair as soon as possible because we had thanksgiving food in the refrigerator. He came that day at 5pm. It was the same repairman from 2 years ago, he had switched companies. It took him two hours and $250 later it was running. I noticed when he had finished, the burnt switch area was empty. So Whirlpool had redesigned the relay kit and the location of the parts so it wouldn’t cause the same problem again, but they made me pay for their bad design by not recalling the part and location. The part is now located inside a cover mounted on the compressor. I can not find a Whirlpool recall on this common failure and the Whirlpool complaint website has hundreds of people with the same problem, some with extensive fire and smoke damage. I am attaching the web site with these complaints for you to see. I think you should look into all the complaints on Whirlpool appliances and get them to cover the repairs and damage caused. http://www.consumeraffairs.com/homeowners/whirlpool_refrigerators.html thanks [REDACTED] (you can call me or email me if you have more questions)

    Model
    Kenmore (Whirlpool) side by side refrigerator M#106.52542101
    Serial number
    SL2244299
    Bought from
    Sears
    Bought
    Sep 1, 2001, about then
    Where
    livermore, California: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Nov 27, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: Kenmore Elite 3 Door Refrigerator Model #795.77554600; serial # 606KR00063; Manufacture Date 06/2006; Color-Bisque

    I own a Kenmore Elite Refrigerator with 2 doors and the freezer on the bottom. Model #795.77554600. Manufacture date of 06/2006. The lights have been staying on with the doors closed. I opened it last night and found the top rack was really warm, lights were very hot, plastic cover covering the light bulbs was warped and the light bulb holders are scorched. I had to unscrew the light bulbs and need to get at least some of it repaired.

    Model
    795.77554600
    Serial number
    606KR00063
    Bought from
    Sears
    Bought
    Aug 28, 2006
    Where
    GOODYEAR, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  99. Hurt, care not known

    Made Nov 25, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: French door bottom freezer refrigerator

    Sear Kenmore Elite French door refrigerato with bottom freezer Mod #795.77554600, SN 606KR0024 Purchased 12/06 $2400.00.

    We gave ourselves a Christmas gift in 2006. We liked the refrigerator but after having it at home for a couple of weeks during the holidays and having a closer look at the unit found it lacking in Kenmore appearance and quality. It just seemed flimsy. About two years ago we opened the refrigerator doors and found the light cover melted. We thought we had left the doors open. Purchased a new light cover and though nothin of it. Last night I opened the door and found the inside of the refrigerator hot about 70* even though the refrigerator was running. The lights were very hot and every thing inside warm. Pressing both door switches simultaniously discovered the lights did not turn off. Figured I would remove the lights and see if the refrigerator would get cool. After a closer look I noticed the light sockets are brown. I though to myself this could have gooten much hotter and perhaps caused a fire! I figured I could remove the lights and see if the refrigerator would cool. I wet a papet towel and grabbed one of the bulbs, as soon as I did that the light explded into small fragments striking me just below my eyes. This morning I called Sears and after being transfeed around and hangin up and calling again, Finally found someone that said they would be out on Monday and fix the problem free of charge. Then tried slling me a one year warranty for $265. I am glad all they are fixing is my refrigerator,

    Model
    795.77554600
    Serial number
    606KR0024
    Bought from
    Sears, Florida
    Bought
    Dec 14, 2006
    Where
    Tampa, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Level of care not known
  100. No one hurt

    Made Nov 25, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

    The product, in the report: Kenmore side-by-side refrigerator, model number 106.53652300 manufactured February 2004.

    My Kenmore refrigerator, Model 106.53652300, manufacturered in February 2004 caught on fire. I awoke at 2 a.m. in morning on November 22, 2011 to an arching noise and a smoke filled kitchen. I was able to pull the refrigerator out from the wall and unplug the cord. Fortunately, no one was injured and no property damage took place, except for the damage to the frigerator. I was shocked at the number of similar complaints I found online and no recalls have occurred on this product.

    Model
    106.53652300
    Serial number
    SR0846087
    Bought from
    Sears, Kansas
    Where
    Lawrence, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.