Cuisinart electric coffee makers and teapots

311 reports to CPSC, the latest made Jun 27, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

311reports to CPSC
Jun 27, 2026the latest report was made
May 11, 2011the earliest
30with the company’s comments

Brand: Cuisinart
Maker: CONAIR CORPORATIONMakers, importers or sellers, as the reports name them
Product: Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances

Other ways the reports write the brand (33)

“Cuisnart”, “Cusinart”, “Cuisinart Brew Central”, “CUISINART COFFEE MAKER CBC-1600 SERIAL NUMBER 90525”, “Cuininart”, “Cuisenart”, “Cuisianrt”, “Cuisiart”, “Cuisinart 12 cup coffee maker M# DCC-1100”, “Cuisinart Automatic Grind and Brew Thermal Coffee Maker”, “Cuisinart Brew Central 12-cup Programmable Coffeemaker”, “Cuisinart Brew Central model # DCC_1200c”, “Cuisinart Brewmaster 1200”, “Cuisinart Coffee”, “Cuisinart Coffee Maker”, “Cuisinart Coffee Maker DCC 1200 Serial #91204”, “Cuisinart Compact Single Serve Coffee Maker Model SS-300”, “Cuisinart DC-1200”, “Cuisinart DCC 3650 Coffee Maker”, “Cuisinart DCC-1150BK 10-Cup Programmable Thermal Coffeemaker”, “Cuisinart DCC-1200”, “Cuisinart DCC-1200 Brew Central 12-Cup Coffeemaker”, “Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeema”, “Cuisinart DCC-1200 Series Brew Central Coffee Maker”, “Cuisinart DCC-690 serries”, “Cuisinart DCC1200”, “Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeema”, “Cuisinart Fully Automatic Burr Grind & Brew Coffeemaker”, “Cuisinart Grind-and-Brew”, “Cuisinart Model DCC-1100BK”, “Cusinsart”, “Quisinart” and “cusinart”

By month

4 reports from July 2025 to June 2026; the most in June 2026, 2. 307 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2026	2
March 2026	1
January 2026	1
June 2025	2
October 2024	2
March 2024	1
May 2023	1
April 2023	2
March 2023	2
June 2022	1
May 2022	1
January 2022	1
December 2021	1
September 2021	2
April 2021	2
January 2021	1
July 2020	1
June 2020	1
April 2020	2
October 2019	1
August 2019	1
July 2019	1
May 2019	1
January 2019	1
October 2018	1
August 2018	2
July 2018	2
February 2018	1
January 2018	1
December 2017	1
August 2017	1
July 2017	1
June 2017	1
May 2017	2
April 2017	1
March 2017	2
February 2017	4
January 2017	2
December 2016	2
November 2016	2
September 2016	4
August 2016	1
July 2016	1
June 2016	3
April 2016	2
March 2016	2
February 2016	3
December 2015	6
November 2015	1
October 2015	2
August 2015	4
May 2015	1
April 2015	2
March 2015	2
February 2015	1
January 2015	4
December 2014	1
November 2014	1
October 2014	1
September 2014	2
August 2014	2
July 2014	1
June 2014	1
April 2014	4
March 2014	4
February 2014	3
January 2014	1
December 2013	1
November 2013	2
October 2013	4
September 2013	2
August 2013	3
July 2013	1
June 2013	1
May 2013	4
April 2013	2
March 2013	2
February 2013	3
January 2013	2
December 2012	3
November 2012	4
October 2012	8
September 2012	13
August 2012	14
July 2012	9
June 2012	5
May 2012	15
April 2012	6
March 2012	15
February 2012	8
January 2012	14
December 2011	12
November 2011	6
October 2011	9
September 2011	6
August 2011	8
July 2011	3
June 2011	6
May 2011	2

How badly anyone was hurt

Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
First aid 5 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 14 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 2 CPSC: Injury, Level of care not known
No one hurt 278 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury
Not said 8 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

No one hurt
Made Jun 6, 2012, sent to the company Jun 13, 2012, published by CPSC Jun 27, 2012

The product, in the report: 12 cup electric coffee maker.

My Cuisinart DCC 1200 started smoking and produced an acrid smell. I unplugged unit and let it cool. Seems like the unit could start a fire, I am wary of replacing it without a fix from the manufacturer.

Model
DCC 1200
UPC
don’t know
Serial number
00820h
Bought from
Kohl’s
Bought
Feb 1, 2012, about then
Where
Livermore, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120606-9D008-2147466906. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 31, 2012, sent to the company Jun 8, 2012, published by CPSC Jun 22, 2012

The product, in the report: Cuisinart 12 Cup Programmable Coffee Maker See http://reviews.bedbathandbeyond.com/2009/BBB14476784/reviews.htm Coffee maker will serve up a great cup of coffee and enhance your countertop in stylish black and handsome stainless steel accents. Fully automatic, this coffee maker has 24-hour programmability and offers 1 to 4 cup settings. Use the BrewPause™ feature to pour a cup even before brewing is complete. The 60-second reset “remembers” where it was in the brewing process and settings. The included charcoal water filter and gold tone filter ensure a fresh, delicious tasting coffee time after time. Carafe has a 12-cup capacity and ergonomic handle, dripless spout and knuckle guard. Limited 3-year warranty. UL listed. Measures: 8.00” x 8.11” x 14.17”. Model DCC-1100BK.

My Cuisinart 12-cup Programmable Coffee Maker - Model #DCC-1100BK, is overheating and has slightly melted my countertop. The machine appears to intermittently have an electrical short (problems turning on or brewing) and only intermittently becomes too hot to the touch. I contacted Cuisinart about this maker. The has me ship the product to them. After their research, I received a letter stating they did not find any problems with the maker after 3 brew cycles, and they shipped it back to me stating it was safe. I continued to complain to them that it was not working properly. They sent a new maker, same model. I have looked at the reviews on Bed, Bath, & Beyond’s website regarding this product. It appears there are several other customers who have had a similar complaint, but also state fire and smoke. I wanted to file this report to let you know there is a product that could potentially catch a house on fire and harm families.

Model
12 Cup Programmable Coffee Maker/ M# DCC-1100BK.
Bought from
Bed, Bath & Beyond
Bought
Apr 4, 2011, about then
Where
Louisville, Kentucky: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120531-B2906-2147467068. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 28, 2012, sent to the company Jun 5, 2012, published by CPSC Jun 19, 2012

The product, in the report: Cuisinart 12 cup Brew Central Coffee Maker

Our Cuisinart Coffee pot started crackling and smoke began to pour out. We unplugged the machine but the smoke continued for a while. I am wondering if there was a fire inside the unit that eventually burned itself out.

Model
DCC-1200
Bought from
Kohls
Bought
Nov 27, 2010, about then
Where
Rockford, Michigan: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120528-B75D2-2147467196. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 28, 2012, sent to the company Jun 15, 2012, published by CPSC Jun 29, 2012

The product, in the report: Cuisinart FlavorBrew 12-cup Coffeemaker Model DCC-750BK

On Thursday January 26, 2012, my Cuisinart FlavorBrew 12-cup Coffeemaker, model DCC-750BK caught on fire. I started the brew cycle and stepped into another room. During the brewing process, the coffee pot began began making a loud buzzing sound and I could smell burning/melting plastic. When I re-entered the kitchen, smoke was pouring out of the brew plate area at the bottom of the device. The brew plate was glowing bright red and small flames/sparks were coming out from beneath the front area of the brew plate. It was very frightening! If I hadn’t been in the house at the time, there would have been a fire and smoke damage.
I’m concerned that is coffeemaker is a potential fire hazard. I’m reporting this incident because I’m concerned that my experience may not be an isolated occurrence. And I want the Consumer Products Safety Commission and other consumers to be aware of the potential fire hazard.
My Cuisinart FlavorBrew 12-cup Coffeemaker was purchased January 28, [2011]. It was in use for only one year. It has a 3-year limited warranty.

Model
Cuisinart FlavorBrew 12-cup Coffeemaker Model DCC-750BK
UPC
086279025111
Serial number
00907
Bought from
JCPenney
Bought
Jan 28, 2011
Where
Plymouth, Minnesota: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120528-FA2AE-2147467194. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 27, 2012, sent to the company Jun 5, 2012, published by CPSC Jun 19, 2012

The product, in the report: Cuisinart Brew Central 12-cup Programmable Coffeemaker, model CBC-00, Serial 70719h

Made coffee in coffeemaker and after about half an hour, with warming plate on, noticed a burning smell in the kitchen. It was coming from the coffeemaker cord. Unplugged it and haven’t used it since.

Model
CBC-00 Brew Central 12-cup programmable coffee maker
Serial number
70719h
Bought from
don’t remember, Mississippi
Where
Jackson, Mississippi: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120527-2D7F9-2147467224. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 27, 2012, sent to the company Jun 5, 2012, published by CPSC Jun 19, 2012

The product, in the report: Cuisinart DCC 1200 Coffee Maker

Cuisinart DCC-1200 overheated May 27, 2012 Today, after making coffee I left the kitchen. Several minutes later my wife heard something in the kitchen. The sound was coffee boiling in the carafe sitting on the warming plate of the Cuisinart DCC-1200 (made in China). Smoke was pouring up from the warming plate as the plastic had begun to melt around the metal plate and it was only moments away from catching on fire. I rushed outside with the coffee maker to minimize the amount of smoke inside our home. If she had not heard the coffee boiling we would have encountered a much larger fire and smoke damage. I looked for a recall on the internet and found nothing related to the Cuisinart DCC-1200. I called the Cuisinart 800 number and was told that mine was the first report that she was aware of. She said she would ship a new coffee maker to me and all I had to do was return the power cord. I felt that not much research could be obtained from the cord so I returned it to the Kohl’s store in Kokomo, Indiana. Upon returning it to the service department I was told that this was the second Cuisinart DCC 1200 coffee maker to be returned in the last two weeks for the same problem. I accepted an identical DCC 1200 replacement but I will be very cautious using it in the future. In fact, I will only plug it in when being used. Regards, [REDACTED]

Model
DCC 1200
Bought from
Kohls, Indiana
Where
Kokomo, Indiana: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120527-95052-2147467222. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 26, 2012, sent to the company Jun 12, 2012, published by CPSC Jun 26, 2012

The product, in the report: Cuisinart Brew Central 12 cup Coffeemaker - DCC-1200 Series

I have been using my Cuisinart DCC-1200 Series Brew Central coffeemaker for approximately 2 months. Up until today I used the gold tone filter that came with the coffeemaker. Today I used one of the paper filters that came with the coffeemaker. When I was cleaning out the machine tonight, I found that the paper filter had scorch marks on it, that were not on it when I put it in the machine this morning. i was concerned this could have lead to a fire. I searched this site and found more reports of fires starting with this model.

Model
Brew Central 12 cup Coffeemaker M# DC-1200
Bought from
Bed Bath & Beyond
Bought
Apr 13, 2012
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120526-B7B9A-2147467255. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 22, 2012, sent to the company May 30, 2012, published by CPSC Jun 13, 2012

The product, in the report: Cuisenart CBC 00 coffee maker

Cuisenart CBC 00 coffee maker started making strange popping noises after brewing pot of coffee. When I checked it the heating element was smoking, producing an acrid smell and the electrical controls were all off. Luckily I was still home so I was able to unplug the unit and take it outside. If it had been left unattended I’m quite sure the unit would have caught fire.

Model
CBC 00
Bought from
Costco, California
Bought
May 1, 2011, about then
Where
Manhattan Beach, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisenart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120522-C885F-2147467355. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 21, 2012, sent to the company May 29, 2012, published by CPSC Jun 12, 2012

The product, in the report: Cuisinart DCC-1200 electric Coffee maker

Below is the e-mail trail outling our communications with Cuisinart concerning their DCC-1200 coffee maker, its hazardous design and unwillingness to disclose design specifics and to resolve this matter.
-----Original Message----- Sent: Friday, May 04, 2012 7:21 AM To: cservepop@conair.com Subject: RE: Cuisinart.com Product Inquiry
[REDACTED] No offense but I don’t think that “valued” customers would appreciate the canned response that we receive every time we correspond with Cuisinart. We do not wish to have the DCC 1200 replaced unless Cuisinart were willing to be transparent with regard to their designed “fail-safe mechanism” that results in the device ending its useful life in a smoky trail. The main feature that prompted us to purchase this model is the ability to place the brewing process on a timer, so that one might wake to freshly made coffee. With the DCC 1200, our fear is that the unsupervised unit will catch fire, set off smoke alarms, summon the fire dept and risk damage to people and property. We would not feel safe using this device as it has been “designed”. Cuisinart’s unwillingness to be up front here is most disturbing. Please elevate my concerns to someone who can provide something more than your boilerplate response. Absent this, my next correspondence will go to the CPSC, BBB and the office of the PA AG. Very truly yours,
-----Original Message----- From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Thursday, May 03, 2012 9:19 AM To: XXXXXXXXXXX Subject: Cuisinart.com Product Inquiry
Valued Customer,
We do understand your concerns and would like to assure you that we do not have any recall on this unit. We will forward this information to our Marketing Department in regards to the smoking issue with the Coffeemaker. Please reply, with history, to this email if you would like the machine replaced under warranty. We invite you to call our Customer Service Department at 1-800-726-0190, if you prefer. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message -------------------
[REDACTED] Please advise where things stand as to our requests. Additional web searches suggest much in the way of documented issues with the DCC 1200, as well as requests and suggestion that there was some form of temporary recall on this product. Regards, XXXXXXXXXXX
http://webcache.googleusercontent.com/search?q=cache:YhQ0ZMwxWjEJ:www.consumerreports.org/cro/feed-resources/power-reviews/pwr/product-reviews/Coffeemakers/Cuisinart/p/246__99009932-Brew-Central-DCC-1200.html+cuisinart+dcc+1200+recalled&cd=5&hl=en&ct=clnk&gl=us
-----Original Message-----
From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Wednesday, April 18, 2012 3:47 PM To: [REDACTED]- Princeton-MRAm Subject: Cuisinart.com Product Inquiry
Valued Customer,
We would like to think all of our customers are satisfied customers. It always concerns us when we hear of a product that has not met this ideal. If we are not providing you with the product you have come to depend on for quality and value, we are truly sorry you are not satisfied with our products. We welcome and invite your concerns. Your comments will be passed along to our Marketing, Engineering and Quality Assurance Groups for review.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message ------------------- [REDACTED] From your response below it appears that only an exchange is possible and that Cuisinart will not refund any $ for a product that is designed for planned obsolescence; to self-destruct at some point during its lifespan. If the “design of the product” is such that it will smoke & burn, albeit to a limited extent, as a built in “safety feature”, shouldn’t the consumer be aware that this might occur so at the very least panic might be avoided as well as unnecessary smoke/fire alarm activation? A manufacturer’s warranty that replaces a failed product with a product that incorporates the same flaw(safety feature) seems a bit illusory and one that falls short from the consumer’s perspective. We do not feel safe if the replacement unit incorporates the same design and components as the unit that failed. Without a detailed outline of the design/safety mechanism, along with a guarantee that the above failure will not repeat, we cannot accept a replacement of the same unit. Absent your willingness to issue a cash refund, please advise if you can issue a Cusinart/Conair gift certificate/card of equal value. We look forward to hearing from you. XXX
-----Original Message-----
From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Saturday, April 14, 2012 9:53 AM To: XXXXXXXXXXX Subject: Cuisinart.com Product Inquiry
Valued Customer,
According to our Corporate Office the information that you are asking for is considered proprietary information, however we can assure you that the results do not warrant a recall.
If you have any further questions please reply, with history, to this email. We welcome you to call our Customer Service Department at 1-800-726-0190, if you prefer. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays. Please keep in mind the Customer Service Agent will not have access to your e-mail information.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message ------------------- [REDACTED]Could you please clarify your statement that you “do not have any known issues with any of our units” after your review of the links directly below and further along in this chain of e-mails.
I would imagine that by now, some of the units highlighted below have been examined by your engineers. If your only offer is to replace the DCC-1200 unit, please provide the results of your “vigorous product safety investigation” and the “fail-safe mechanism” that is a “safety feature” which is “ an integral part of the design of this product”. What is the cause of the DC-1200 failures/fire and what sort of guarantee or warranty is being provided on the product itself and any resulting damage to persons or property. XXXXXXXXXXX
http://www.saferproducts.gov/ViewIncident/1206783 http://www.saferproducts.gov/ViewIncident/1224533 http://www.saferproducts.gov/ViewIncident/1189229 http://www.saferproducts.gov/ViewIncident/1237631 http://www.saferproducts.gov/ViewIncident/1222233 http://www.saferproducts.gov/ViewIncident/1188080 http://www.saferproducts.gov/ViewIncident/1196509
-----Original Message-----
From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Monday, April 09, 2012 10:47 AM To: XXXXXXXXX Subject: Cuisinart.com Product Inquiry
Valued Customer,
We do not have any known issues with any of our units. If we can be of any further assistance, you may reach us any time via an e-mail or call our toll-free Customer Service Center at, 800-726-0190 Monday - Friday 7:00 am - 11:00 pm EST and/or Saturday - Sunday 9:00 am to 5:30 pm, excluding Holidays.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message ------------------- [REDACTED] I will attempt to locate our original receipt to contact the retailer. It would also appear that notice to the BBB and dept of consumer affairs is warranted. Could you please explain why a recall would not be issued on these coffee makers, so as to prevent the loss of life and property? XXX XXXXXXX
----- Original Message -----
From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Friday, April 06, 2012 07:52 AM To: XXXXXXX XXXXX Subject: Cuisinart.com Product Inquiry
Valued Customer,
We do not cover shipping under the limited 3 year warranty. A refund would have to come from the retailer. If we can be of any further assistance, you may reach us any time via an e-mail or call our toll-free Customer Service Center at, 800-726-0190 Monday - Friday 7:00 am - 11:00 pm EST and/or Saturday - Sunday 9:00 am to 5:30 pm, excluding Holidays.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message -------------------
[REDACTED] I appreciate your reply but ask that you please provide either a pre-paid postage for the return of the coffee maker or you agree to reimburse us for the cost of the return. Your note also suggests that there will be some form of “replacement” of this item. Given the extremely dangerous nature of this defective product, we would not feel safe receiving any/or using the same device. To the best of our recollection, the unit was purchased from Bed Bath & Beyond, where it currently sells for $90. Please advise. Regards, XXX XXXXXXX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: cservepop@conair.com [mailto:cservepop@conair.com] Sent: Wednesday, April 04, 2012 9:42 AM To: XXXXXXXXXX Subject: Cuisinart.com Product Inquiry
Valued Customer,
Thank you for your inquiry. Based on the information you have provided, your unit is within the limited warranty period and can be set up for replacement. However, our warranty does not include shipping and processing fees. We ask that you cover the cost of shipping the defective power cord to Cuisinart. What we would require you to do is unplug the old unit, take a pair of scissors, and cut the power cord one inch from the Coffee Maker base. We recommend that you use a traceable insured delivery service. Once we have received your mailing information a Service Notification number will be created and an e-mail will be sent back to you with instruction on how to proceed on returning your defective unit. If you prefer, we welcome you to call our Customer Service Department at 1-800-726-0190 with this information. Please keep in mind the Customer Service Agent will not have access to your e-mail information. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays.
Sincerely, [REDACTED] Cuisinart Customer Service Representative
------------ Original Message ------------------- First Name : XXXXX XXX Last Name : XXXXXXX Initial : Address (Number and Street) : XXXX XXXXXXXX XXXXX Apt # : City : XXXXXXX State : PA Zipcode : XXXXXX Daytime Phone Number : XXX-XXX-XXXX Email Address : XXXXXXXXXXX Model Number : DCC-1200 Color : Black Serial Number : 00514 h Description of Problem : Dear Sir/Madam;
At approximtely 8 AM this morning, our Cuisinart DCC-1200, which had long finished brewing, suddenly began to make a popping sound and smoke began to billow out the bottom of the unit. Fortunately, we were in the area when this occurred and we were able to remove the unit and prevent a house fire. Based on the links below, this appears to be a well documented problem, for which a recall or warning should be considered to avoid any loss of life and property. This unit was purchased from Bed Bath Beyond approximately 2 years ago.
http://www.consumerreports.org/cro/feed-resources/power-reviews/pwr/product- reviews/Coffeemakers/Cuisinart/p/246__99009932-Brew-Central-DCC-1200.html
http://www.saferproducts.gov/ViewIncident/1218598
http://www.saferproducts.gov/ViewIncident/1224533
See March 26th and March 30th, .. http://www.consumeraffairs.com/homeowners/cuisinart.html
See line 3 of reviews. Fire on 3-23-12 http://www.consumerreports.org/cro/appliances/kitchen-appliances/coffeemaker s/drip-coffeemaker-ratings/models/overview/cuisinart-brew-central-dcc-1200-9 9009932.htm
From “Epinions” Cuisinart DCC-1200 Coffee Maker Fire Hazard - Beware! Written: Oct 04 ‘11 Pros:Good taste. Auto off feature is adjustable. Auto timer. Water filter. Adjustable hot plate temperature. Cons:Fire Hazzard. Difficult to fill water resevoir. Coffee decanter difficult to pull out. I bought the Cuisinart Brew Central DCC-1200 12 Cups Coffee Maker November 14, 2010 from Amazon for $65.25. I have used it approximately 5 times/week. Yesterday, during the brewing process, I heard unusual sounds (gurgling, cracking, hissing) coming from the machine. When I checked it, I found smoke coming from the hot plate. I lifted the caraft (the coffee was actually boiling) and found the front half of the hot plate bright red. I immediately unplugged the unit, while smoke began to pour out from the hot plate and there was a stong burning plastic smell. I called Cuisinart for a refund. They refused and wanted to send me a replacement. Obviously, I was not interested. This would have led to kitchen fire if I had not been in the kitchen at this time. Please do not buy this product. From research on the internet, this is becoming a common complaint about this product and Cuisinart is not standing behind this product.
Additional Information : This message was auto-generated and sent at 2012-04-02 12:06:22.

Model
DCC-1200 electric Coffee Maker
Serial number
00514 H
Bought from
Bed, Bath & Beyond, Pennsylvania
Bought
Nov 14, 2010
Where
Yardley, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120521-32B8C-2147467392. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 21, 2012, sent to the company May 30, 2012, published by CPSC Jun 13, 2012

The product, in the report: Cuisinart DCC-1100 Coffee Maker - Black

Cuisinart DCC-1100 coffee maker burn-up. After brewing several cups of coffee, and then letting it strand for an hour or so, unit started to make a gurgling sound like it was trying to brew more. Then noticed the smell of burnt plastic and finally noticed smoke coming out of the back. Also noted that clock and LED lights were no longer working. Unplugged unit before any further damage resulted.

Model
DCC-1100
Serial number
11225
Bought from
Macys, Maryland
Bought
May 14, 2012
Where
Silver Spring, Maryland: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120521-5D161-2147467377. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 11, 2012, sent to the company May 18, 2012, published by CPSC Jun 4, 2012

The product, in the report: Cusinart DCC-1200 Serial#00730H 12 cup coffee maker

Cusinart Dcc-1200 coffee maker has been in service since early December 2010. This morning during the brew cycle it started to make a gurgling and popping sound followed by smoke coming from the bottom of the unit. It was unplugged and set in the sink.
Purchased from Amazon.com and upon checking reviews this isn’t the first time this has happened with this model as reported by other consumers. This product suffers from a SERIOUS design flaw that needs to be addressed. In my opinion it is an unsafe product that needs to be dealt with.

Model
DCC 1200
Serial number
00730 H
Bought from
Amazon.com
Bought
Dec 4, 2010
Where
Centennial, Colorado: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cusinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120511-1308C-2147467693. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 10, 2012, sent to the company May 18, 2012, published by CPSC Jun 4, 2012

The product, in the report: Cuisinart Grind Brew Thermal Automatic Coffeemaker 10 CUP PROGRAMMABLE AUTOMATIC COFFEEMAKER Color: Stainless black

I have purchased 2 Cuisinart Grind Brew Thermal coffee makers within the last 4 years and both have an issue with the metal heating plate at the bottom of the machine separating from the unit and water leaking from the unit. The separation is visible and one can see the water leaking from the unit. The unit is used one time per day to make morning coffee and all manufacturer instructions were followed. When water leaks from the unit, it creates a safety hazard where I get an electrical shock when cleaning up the spilled water. I like this product very much but am unhappy with this safety design flaw and feel it is a safety issue for the public. I have also reported this to Cuisinart. Model number: DGB600BC
Serial number: 70310
Color: Stainless black
Cuisinart Grind Brew Thermal Automatic Coffeemaker

Model
DGB600BC
Serial number
70310
Bought from
WILLIAMS SONOMA
Bought
Apr 23, 2009
Where
POMPANO BEACH, Florida: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand CUISINART, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120510-61DD7-2147467708. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 8, 2012, sent to the company Jun 15, 2012, published by CPSC Jun 29, 2012

The product, in the report: Cuisinart electric Coffee Maker 14 Cup (Silver and Black)

The consumer wanted to express some of the concerns she had about her 14 cup coffee maker as the product began to smoke during use. The consumer stated that after 5 minutes of usage, the unit began to make loud popping noises and smoked from nearly all of the unit’s components. The consumer then unplugged the unit from the outlet and took it outside.
The consumer was not injured and did not suffer any property damage to her home. The consumer stated that she has not called her home insurance company or the fire department. The consumer considers the product to be unusable. The consumer called the manufacturer yesterday about her concerns and they informed the consumer they were not willing to assist her.

Model
DCC-2200
Serial number
70918C
Bought from
Sur La Tab, California
Bought
May 15, 2009
Where
Discovery Bay, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120508-64225-1247330. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 5, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

The product, in the report: A 12-cup coffee maker with automatic turn-off (set for 4 hours). Using gold filter.

About 1/2 hour after brewing a pot of coffee, the coffee maker suddenly started loudly hissing, gurgling, and popping...similar to the normal sounds at the end of the brew cycle, but louder. At the same time, smoke began appearing, accompanied by a strong acrid odor like that of an electrical fire. The machine’s on-light was off, though it had not been turned off. We unplugged the unit, removed the filled carafe, and allowed the machine to cool down, with no further incident.

Model
DCC-1200 Brew Central 12-Cup Programmable Coffeemaker
Bought from
Amazon.com
Bought
Nov 8, 2010
Where
North Potomac, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120505-A2357-2147467860. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 4, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

The product, in the report: 12-cup programmable automatic coffee maker

Cuisinart coffee programmable coffee maker model DCC1200 purchased new in Nov. 2010 through Amazon.com. On 5/4/12 after a two-hour brew and keep warm sequence, I was in another room and heard a loud sizzling and crackling sound coming from our kitchen. The unit was apparently off, but bluish smoke was pouring from the unit and the remaining coffee in the carafe (about two 5 oz. cups) was quite hot. I quickly unplugged the unit before things got worse. Thankfully, my kitchen counter top was not damaged and I was home to intervene. It supposedly has a three year warranty, but other owners have lamented the hassle of repackaging the defective product for return and paying for round trip shipping costs totaling nearly $30.00 (for returned and replacement units).
I will not have another Cuisinart coffee maker in my home- it’s not worth risking a fire and endangering my family. Multiple Cuisinart coffee maker failures across different models identical to my scenario have been reported through the CPSC saferproducts.gov web site. Cuisinart should be compelled to recall and stop selling these defective units and back their product with full refunds regardless if under warranty; no questions, no hassles. It is only a matter of time before Cuisinart is going to face property damage or loss of life claims from knowingly continuing to sell a dangerous product.

Model
DCC1200
Serial number
00802
Bought from
Amazon.com
Bought
Nov 10, 2010, about then
Where
Battle Creek, Michigan: Home/Apartment/Condominium
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120504-4B1C9-2147467869. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 4, 2012, sent to the company Jun 1, 2012, published by CPSC Jun 15, 2012

The product, in the report: Electric Coffee Maker

The consumer stated that he brewed coffee this morning and approximately an hour later his wife found the coffee maker emitting smoke. The consumer’s wife unplugged the coffee maker and he stated that he is unsure on how long it took for it to stop smoking.
The consumer stated that they could not tell of the damages on the coffee maker. He stated that will no longer be using the coffee maker.
The consumer stated that there were no injuries. The consumer stated that there were no damages to his home.
The consumer will be contacting the manufacturer to file a complaint.
The consumer believes that this a fire hazard that needs to be investigated.

Model
DCC-1200
Serial number
00715H
Bought from
Dillards, Florida
Bought
Feb 13, 2011
Where
Fleming Island, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120504-B8EA8-1247055. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 26, 2012, sent to the company May 3, 2012, published by CPSC May 17, 2012

The product, in the report: Cuisinart Brew Central 12 cup Programmable coffee maker

Electric coffee maker failure with overheating and smoking. Heard a “sizzle and popping” sound from the kitchen and found the coffee maker emitting white acrid smelling smoke from the burner plate and rear power cord port. The clock was blank and the LED light was out. The pot had been on after making the morning coffee and was on the warm cycle. I recorded a short video and unplugged the appliance. Inaction would likely have resulted in a meltdown or fire.

Model
CBC-00
Serial number
00722 H
Bought from
Costco
Bought
Apr 1, 2011, about then
Where
Temecula, California: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120426-DD8C0-2147468102. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 22, 2012, sent to the company Apr 30, 2012, published by CPSC May 14, 2012

The product, in the report: Cuisinart Coffee maker, DCC-2200 Series

I have a Cuisinart Coffeemaker, #DCC-2200 Series. It caught fire in my kitchen after it finished brewing. This is the SECOND time that a Cuisinart Coffemaker started a fire in my kitchen. The first time was in 2007. I contacted consumer safety and only after doing that did Cuisinart contact me. They sent me a new machine, same model. The same thing has just happened again. The coffee began boiling in the pot and smoke came out of the machine. I quickly unplugged it, and put it outside. Had I not been in the kitchen at the time, my entire kitchen could have gone on fire.

Model
DCC-2200 Series
Bought from
Cuisinart
Bought
May 8, 2007, about then
Where
Smithtown, New York: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120422-1B7DC-2147468210. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 15, 2012, sent to the company Apr 23, 2012, published by CPSC May 7, 2012

The product, in the report: Coffee Maker Electric

our cusinart coffeemaker DCC-1200 started making popping noises this morning. When I went to investigate, the coffee maker was much hotter than normal and I then smelled smoke coming from the bottom. I unplugged the unit immediately and took it outside, where it continued to smoke for many minutes longer.
Thank goodness I was home and awake as I’m afraid it could have caused a house fire. It was scary and the smell (acrid, plastic, awful) was bad.

Model
DCC-1200
Bought from
bed bath beyond
Bought
Jan 11, 2012
Where
Unspecified: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120415-38D80-2147468409. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 14, 2012, sent to the company Apr 23, 2012, published by CPSC May 7, 2012

The product, in the report: Cuisinart coffee maker model DCC-1200 12-cup black

My Cuisinart DCC-1200 coffee maker started to make a crackling sound about 10 minutes after I brewed a small pot. The coffee was boiling and there was a strong electrical burning smell. The maker was extremely hot. I unplugged it immediately. I hate to think what could have occured if I wasn’t in the kitchen when this started.

Model
DCC-1200
Serial number
91296
Bought from
Bed, Bath, and Beyond, Illinois
Where
Oak Park, Illinois: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120414-107A6-2147468420. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 9, 2012, sent to the company Apr 16, 2012, published by CPSC Apr 30, 2012

The product, in the report: Cuisinart DCC-1200BW Brew Central 12-Cup Programmable Coffeemaker

Coffeemaker began to make a crackling noise, emit acrid smoke and become very hot on the bottom portion. We unplugged it and carried it outside (using oven mitts). It had been purchased new only 16 months ago.

Model
DCC-1200
Serial number
00730
Bought from
Amazon.com
Bought
Nov 24, 2010
Where
Eden Prairie, Minnesota: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120409-CB657-2147468588. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 6, 2012, sent to the company Apr 13, 2012, published by CPSC Apr 27, 2012

The product, in the report: 12 cup programmable coffee maker

The coffee maker, which was programmed the night before, began to make coffee. My husband heard a funny noise and went to the kitchen to check it out. He found the coffee maker with smoke pouring out of it. The coffee itself was boiling. There was a strong odor of electrical components melting. My husband unplugged the coffee maker and put it in the sink so it didn’t damage the countertop.

Model
Dcc-1100
Serial number
10808
Bought from
Kohls, Michigan
Bought
Nov 19, 2011, about then
Where
Grand Blanc, Michigan: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120406-39550-2147468623. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 30, 2012, sent to the company Apr 6, 2012, published by CPSC Apr 20, 2012

The product, in the report: Cuisinart FlavorBrew Thermal 10-Cup Coffeemaker (CBC-1600 PC). Coffeemaker is black with a stainless steel thermal carafe.

Tonight we used our Cuisinart FlavorBrew Thermal 10-Cup Coffeemaker (CBC-1600 PC). After it completed its brew cycle, smoke started coming out from the heating plate and from the back of the machine. We unplugged it, which did not stop the smoke. We then put it in the sink and ran water over it for about 1-2 minutes before the smoke stopped coming out. For the past two weeks, the coffeemaker had been making an occasional buzzing noise. This typically happened when we brewed smaller pots of coffee (e.g., 4 cups or less). The noise happened again tonight when we brewed a smaller pot of coffee.

Model
FlavorBrew Thermal 10-Cup Coffeemaker (CBC-1600PC)
UPC
8627902791
Serial number
91205
Bought from
Costco, Washington
Bought
Jan 11, 2010, about then
Where
RENTON, Washington: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120330-72DB5-2147468823. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 29, 2012, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

The product, in the report: Cuisinart Programmable Coffeemaker - brushed steel & black plastic back and lid.

Cuisinart Programmable Coffeemaker (glass carafe), model CBC-00, serial #00907A Coffeemaker set to automatically turn on at 6:45am for brewing cycle. Spouse noticed very strong acrid/electrical smell and burning plastic smell; smoke emanating from the electric cord area area in the rear of the coffeemaker body. She unplugged the unit and moved it outdoors into open carport.

Model
CBC-00 Programmable Coffeemaker
Serial number
00907A
Bought from
Macy’s, Arizona
Bought
Aug 7, 2010, about then
Where
Tucson, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120329-6670C-2147468837. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 28, 2012, sent to the company Apr 18, 2012, published by CPSC May 2, 2012

The product, in the report: electric Coffeemaker

The consumer stated that the coffeemaker had just completed brewing the coffee. He noticed that the unit started to emit sparks and smoke from the top rear, he immediately unplugged it to prevent a fire. There was no visible burnt marks on the coffeemaker. The consumer feels that this was an electrical fire. The manufacturer was not contacted, he was unable to locate a contact number. The consumer is concerned that this coffeemaker is a fire hazard and should be reported.

Model
Unknown
UPC
unknown
Serial number
81006
Bought from
Kohls, California
Bought
Feb 19, 2010, about then
Where
Longbeach, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120328-75551-1240417. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 26, 2012, sent to the company Apr 2, 2012, published by CPSC Apr 16, 2012

The product, in the report: Cuisinart drip coffee maker, model number CBC-00 (from label on bottom)

I bought a Cuisinart CBC-00 drip coffee maker in the fall of 2010. It has worked fine for a year and a half. Then this past Saturday, 24 March 2012, it had been turned on for about an hour. I went to pour the last cup of coffee from the carafe when I saw heavy, acrid smoke coming out from the bottom of the unit and around the carafe heating plate. The light that’s normally illuminated to show the unit is turned on was off. I immediately unplugged the coffee maker and took it outside, thinking it might be close to bursting into flames. The bottom third of the unit was very hot, the metal plate on the bottom of the case was extremely hot. It did slowly cool down, with no flame seen. The carafe heating plate was bulged up and badly warped. The entire house reeked of acrid, electrical fire smoke all weekend. I shudder to think what could have happened if I had not been close by and caught the fire in its early stages.

Model
CBC-00
Serial number
00720 h
Bought from
Costco
Bought
Oct 1, 2010, about then
Where
Ogden, Utah: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120326-7275A-2147468955. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 24, 2012, sent to the company Apr 2, 2012, published by CPSC Apr 16, 2012

The product, in the report: Cuisinart Classic 12-cup Programmable Coffeemaker DCC-1100 Series

On March 9, 2012 I brewed my coffee as I always did in the Cuisinart Classic 12-cup Programmable Coffeemaker DCC1100 series. About 2 hours after the coffee automatically brewed I had left the room for a few minutes when my husband called me back to tell me that there was smoke coming from the unit and that the coffee was BOILING. We unplugged the pot and put it outside on concrete so it wouldn’t flare up in my kitchen.
I called Cuisinart and they offered to send me another pot, but I would have to let them charge me $10.00 for postage and handling (I didn’t ask how they were going to collect this fee) and I would have to send the old one back (at my own expense). I don’t know if they would have charged me for a replacement pot if I didn’t return the old one. I said I would think about that offer.
I went online and searched for “Cuisinart coffeepot fires” and found MANY similar incidents for both this pot and other model numbers. I can’t believe this coffeemaker has not already been recalled!!

Model
DCC-1100 Series
Serial number
00223
Bought from
Macys, Pennsylvania
Bought
Jul 19, 2010
Where
Bensalem, Pennsylvania: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120324-D0319-2147469003. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 22, 2012, sent to the company Mar 30, 2012, published by CPSC Apr 13, 2012

The product, in the report: Electric coffee maker

My wife made a pot of coffee this morning. The pot has an automatic shut off feature.
When she checked if the pot was still on, she noticed that the red light was off, indicating that the power had cycled off.
She noticed smoke coming from the plate warmer of the pot and an acrid burning smell.
She unplugged the pot and took it outside.

Model
DCC-1000BK
Serial number
70528C
Bought from
Kohl’s
Bought
Jan 1, 2009, about then
Where
Burke, Virginia: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120322-EA2DC-2147469045. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 21, 2012, sent to the company Mar 28, 2012, published by CPSC Apr 11, 2012

The product, in the report: Cuisinart DCC-1200 Coffeemaker

Cuisinart DCC-1200 Coffee maker, less than two years old, overheated this morning about 15 minutes after brewing a small pot of coffee.
Heard a popping sound from across the room, then saw steam and smoke coming from machine. Coffee was boiling. Smelled burning plastic smell. Unplugged machine and took it outside, where it continued to smoke for about 10 minutes.
Very concerned that if I had been in another room, a fire would have started.

Model
DCC-1200
Serial number
00507H
Bought from
Amazon.com
Bought
Jun 15, 2010, about then
Where
PORTLAND, Oregon: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120321-4EF90-2147469083. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 18, 2012, sent to the company Mar 26, 2012, published by CPSC Apr 9, 2012

The product, in the report: Cuisinart model DCC-1200 Brew Central 12-cup Programmable Coffeemaker

Hot plate area of coffee maker started smoking while keeping coffee hot. Brew completed. Smell of burning rubber. Quickly unplugged and moved outdoors.

Model
DCC-1200
Serial number
00505 h
Bought from
Bed Bath & Beyond
Bought
Mar 5, 2011, about then
Where
Chula VIsta, California: Home/Apartment/Condominium
Who was involved
Age 63, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120318-697B0-2147469179. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 15, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

The product, in the report: Cuisinart Brew Central DCC-1200 programmable coffee maker

Cuisinart DC-1200 coffee maker set to brew this morning. Woke up to loud boiling noise and electrical smell. Heating element had overheated and, had I not awakened, could have caught fire as it was already smoking. Contacted company and they are sending me another one “no questions asked” as this is apparently common but has not been recalled. I am also going to have to pay shipping to return the burned out unit.

Model
DCC-1200
UPC
086279110282
Serial number
91105 h
Where
Mobile, Alabama: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120315-6CCFF-2147469264. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 11, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

The product, in the report: Cuisinart 12-cup programmable coffee maker, model DCC-1100

Cuisinart coffee maker (model DCC-1100) started smoking and smelling of burnt plastic just as it finished brewing. My wife immediately unplugged it and moved it outdoors, so no damage was done to the house. However, had she not been in the kitchen at the time there might have been considerable damage.
On an unrelated note, I find your web site to be somewhat difficult to negotiate and a possible barrier to many consumers.

Model
DCC-1100
Bought from
Crate and Barrel, Minnesota
Bought
Sep 11, 2010, about then
Where
Bloomington, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120311-E6E3B-2147469378. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 10, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

The product, in the report: Cuisinart DCC-1200 Series 12-cup coffee maker. Black and stainless in color. The appliance includes, clock, delayed start and auto shut-off after two hours.

My Cuisinart DCC-1200 Series coffee maker began to smoke, make a crackling sound and produce the smell of burning plastic about one hour after I had made a coffee. We had this appliance for about 18 months to 2 years and have had no other problems.
When I got to the coffee maker the power light had gone out and the clock had stopped working. I pulled the plug, removed the pot of coffee and waited for it to cool sightly. The I lifted the unit and placed it in the sink.
Also, noticed smoke smudge on the counter top after I moved the coffee maker.
I suspect the thermostat may be defective causing the warming element to overheat and start to melt the plastic case of the appliance.

Model
DCC-1200
Bought from
Amazon.com
Bought
Nov 5, 2010, about then
Where
WEXFORD, Unspecified: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120310-35673-2147469403. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 10, 2012, sent to the company Mar 19, 2012, published by CPSC Apr 2, 2012

The product, in the report: Cuisinart DCC-1200 Electric Coffee Maker

Cuisinart DCC-1200
This morning, after about 1.5 years of use, our Cuisinart DCC-1200 coffee maker started to boil the coffee that was still sitting in the carafe. Smoke began filling our Kitchen with the horrible stench of burning plastic. We are very happy that we were home at the time to quickly unplug the unit and toss it outside. Given that we often depend on the auto-shutoff capability when we leave the house I can see how this is a major safety issue. We don’t see any recall online but lots of other similar incidences. Especially troubling are cases where the unit was not turned on at the time.

Model
DCC-1200
Serial number
00909 h
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120310-88886-2147469399. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 5, 2012, sent to the company Mar 12, 2012, published by CPSC Mar 26, 2012

The product, in the report: Coffee Maker (Electric)

Cuisinart DCC1200 Coffee Maker Serial # 00914 The unit started smoking very bad and the coffee was starting to boil. This unit is a fire hazard. I am glad that I was home to hear and smell it. I pulled out the plug immediately. I did research online at Amazon and this is a common complaint from the customer reviews on this product. It should be recalled and the problem should be corrected. The unit is 14 months old it is covered under a 3 year warranty but the company requires you to pay for shipping and a $10 payment to cover S&H to return. Customers should not have to pay for a common hazardous product only to be replaced by another defective product.

Model
DCC-1200 Brew Central 12-Cup Programmable Coffeemaker
Serial number
00914
Bought from
Amazon
Bought
Dec 28, 2010
Where
Woodstock, Virginia: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120305-CA5CC-2147469586. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 5, 2012, sent to the company Mar 13, 2012, published by CPSC Mar 27, 2012

The product, in the report: Cuisinart DCC-1200 coffee maker, black color.

We have a Cuisinart DCC-1200 coffee-maker that briefly after brewing the coffee started to produce a lot of smoke. There was a growing smell of plastic burning and fortunately my 5-yr old daughter caught it before we left the house. I immediately unplugged it from the outlet. I’m happy my house did not burn down, and sad to know that this happened to so many other people as I can see reported here without any serious action being taken against removing this product from the market. Unfortunately, it will take somebody’s house to burn down first it seems.

Model
DCC-1200BW
Serial number
00108 h
Bought from
Bed Bath & Beyond
Bought
Nov 15, 2010, about then
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120305-FD653-2147469558. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 2, 2012, sent to the company Mar 9, 2012, published by CPSC Mar 23, 2012

The product, in the report: Electric Coffee maker

Coffee maker began to boil the remaining half pot. Luckily, I heard it from the next room and went into the kitchen. The coffee was boiling and the base of the coffee maker was smoking profusely. I removed the carafe and unplugged the machine. There is a strong smell of burnt plastic throughout the house. I feel fortunate that this happened while I was home. The results could have been much more serious.

Model
Brew Central Coffeemaker DCC-1200 Series
Serial number
004 19 h
Bought from
I don’t remember
Bought
Mar 1, 2011
Where
Jersey City, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120302-34555-2147469667. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 28, 2012, sent to the company Mar 7, 2012, published by CPSC Mar 21, 2012

The product, in the report: Cuisinart Brew Central™ 12-Cup Programmable Coffeemaker. Black

I have a Cuisinart DCC1200 Brew Central 12-Cup Programmable Coffeemaker. Two days ago the pot began to make a popping and sizzling sound. An acrid smoke began to rise from the unit. I unplugged the unit and took it outside. I contacted Cuisinart by telephone and they offered a free in warannty replacement. My concern is what could have happened if I had not been home to unplug and reomve the device from the house.

Model
DCC1200 Brew Central 12-Cup Programmable Coffeemaker
Where
Salisbury, Maryland: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120228-6822C-2147469727. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 20, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

The product, in the report: Cuisinart DTC-975; 12 Cup Programmable Thermal Coffeemaker

Regarding the Cuisinart DTC-975 12 Cup Programmable Thermal Coffeemaker: I have used this coffeemaker for about a year without any problems. This morning I made coffee as usual. A beeper will sound when the unit is finished and the coffee is ready.
The beeper sounded and I waited about another 30 minutes before going into the kitchen to pour myself a cup of coffee. Upon entering the kitchen, I discovered coffee all over the counter top and on the floor. The pot appeared to be properly seated in the coffeemaker. When I took it out, hot coffee began pouring out of the filter basket onto the bottom of the coffeemaker. It just missed my hand. I grabbed another nearby pot to catch. Upon opening the filter basket compartment, it was still full of liquid.
The thermal pot was only about 1/4 full, so this was not a case of it being overfilled. It had stopped filling at that point for some inexplicable reason which resulted in the remainder of the coffee either running out onto the counter and floor or staying inside the filter compartment until the pot was removed.
No injuries were sustained but a major mess in the kitchen resulted.

Model
12-Cup Programmable Thermal Coffeemaker DTC-975BKN
UPC
N/A
Serial number
01120
Bought from
UNK
Bought
Dec 20, 2010, about then
Where
Longmont, Colorado: Home/Apartment/Condominium
Who was involved
Age 66, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120220-6699C-2147469995. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2012, sent to the company Feb 27, 2012, published by CPSC Mar 12, 2012

The product, in the report: Electric Drip Coffee Maker

Unit started to make a hissing, crackling noise then heavy smoke started to come from the bottom of the unit. The bottom of the unit was extremely hot and appeard to look as if it was on fire. I unplugged the unit and move it outside of our house.

Model
DCC-1200
Serial number
00802 h
Bought from
Kohls, Pennsylvania
Bought
Dec 1, 2010, about then
Where
Macungie, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120217-2A3F1-2147470100. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 17, 2012, sent to the company Feb 27, 2012, published by CPSC Mar 12, 2012

The product, in the report: 4 cup Cuisinart coffeemaker w/ stainless steel carafe (DCC-450BK)

Attempted to brew a cup of coffee this morning and there was a sparking noise and an orange spark as it began to brew. I rarely use this coffee pot, approximately 5-8 times a month, since I received it as a wedding gift 3 years ago. Concerned about apparent fire hazard and will discontinue use.

Model
DCC-450BK
UPC
unknown
Serial number
71121
Bought from
Bed Bath & Beyond, Illinois
Bought
Aug 9, 2008, about then
Where
North Liberty, Iowa: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120217-A87C1-2147470102. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 12, 2012, sent to the company Feb 21, 2012, published by CPSC Mar 6, 2012

The product, in the report: Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker, Black/Brushed Metal.

Cuisinart DCC-1200 coffee maker
We bought this coffeemaker after reading several reviews and a recommendation from a friend. A few months after we bought it, our friend emailed us to warn us that her coffeemaker had caught fire. One morning after it finishing brewing, the coffee maker made a loud popping sound. Luckily our friend had forewarned us about her experience and we were actually in the kitchen when our appliance started smoking. Already aware of what was happening, we quickly unplugged it and brought it outside. Clearly if we had not been in the kitchen at the time, we could have had extensive damage from a fire. The smell of burning plastic lingered for several hours. We looked up on the internet and was surprised to find how many people are complaining about this model smoking and burning. Look at the latest user reviews on amazon and consumer affairs.

Model
Cuisinart DCC-1200 Brew Central 12-Cup Coffeemaker
Bought from
amazon
Bought
Oct 21, 2010
Where
Kings Park, New York: Home/Apartment/Condominium
Who was involved
Age 48, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart DCC-1200 Brew Central 12-Cup Coffeemaker, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120212-39FDD-2147470258. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 11, 2012, sent to the company Feb 21, 2012, published by CPSC Mar 6, 2012

The product, in the report: Electric coffee maker

We bought a Cusinart electric coffee maker, model DCC-750, serial # 00907 new from JC Penney in Dec.2010 and have been using it daily for coffee and tea brewing. On 2/11/2012 the unit started making a buzzing noise when turning it on to brew loose tea, but the buzzing subsided and the brewing continued. The unit was finishing it’s brew cycle when I noticed smoke coming from the heating element area where the decanter is. The cycle finished with the 5 beep completion notification, but the beeps sounded muffled - not normal. There was noticiable burning odor coming from the unit and then I removed the full decanter and noticed a lot more smoke coming from the entire unit. The unit shut itself off and I unplugged it and ran it outside so it would not trip our smoke detectors. We will NOT be using it and will dispose of it.

Model
DCC-750
Serial number
00907
Bought from
JP Penney
Bought
Dec 21, 2010, about then
Where
Gilbert, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120211-72805-2147470304. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 6, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

The product, in the report: DRIP COFFEE MAKER

coffee maker fire

Model
CBC1600
Serial number
90805
Bought from
COSTCO
Bought
Feb 1, 2009, about then
Where
CAPE CORAL, Florida: Home/Apartment/Condominium
Who was involved
Age 71, Male
The reporter’s relation to them
Self
As this report names them
Brand CUISINART, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120206-9BED1-2147470518. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 2, 2012, sent to the company Feb 10, 2012, published by CPSC Feb 27, 2012

The product, in the report: 12 cup programmable coffeemaker

After the coffemaker completed the brew cycle, there was an electrical burning smell and smoke coming out from the coffee maker. We unplugged it and took it outside. We believe it would have caught fire if we had not been there.

Model
Brew Central 12-cup programmable coffee maker - DCC-1200
Bought from
Bed Bath & Beyond
Where
Leawood, Kansas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20120202-8E0BE-2147470657. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 31, 2012, sent to the company Feb 7, 2012, published by CPSC Feb 22, 2012

The product, in the report: cuisinart dcc 1200 electric coffee maker

cuisinart dcc 1200 coffee maker began popping and smoking, we unplugged it and called cuisinart. they said there is no reported problem with this unit even though I told them there are hundreds of reports of the same incident. They offered to give me the same model if I paid to ship the old one back at my cost. I said that made no sense to give me the same model that clearly has problems. He said that is all they can do as there is no problem with that model that they are aware of. How can it be that this product has not been recalled?

Model
dcc 1200
Serial number
91021
Bought from
bed bath beyond
Bought
Jan 1, 2010, about then
Where
gray, Maine: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20120131-78900-2147470771. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

The product, in the report: Cuisinart Brew Central 12-Cup Programmable Coffemaker All plastic exterior in a brushed stainless appearance Very similar in appearance to http://www.cuisinart.com/products/coffee_bar/dcc-1200.html except it has a squart LCD Clock and Clock Bezel. It has 3 push buttons in the middle labeled HR, 1-4, and MIN. It has three rotary knobs at the bottom. the Left knob is labeled PROG, AUTO ON, CLOCK, BREW, AUTO OFF. The middle knob is labeled ON and OFF. The Right knob is labeled CARAFE TEMP, L, M, H.

We noticed a plastic burning smell and tracked the smell down to our kitchen. When we entered the kitchen we noticed smoke poring out of the Coffee pot. We unplugged it and put it in the sink were it smolder for a while. Before we unplugged it we noticed the clocked had died on the machine, the coffee was near boiling, and the smoke was coming out of the back of the machine around the electric cord. We had brewed a pot of coffee in it about 20 minutes before this incident took place. The Left rotary knob on the machine was in the Brew Position, the middle rotary knob was in the up position between ON and OFF (it is a momentary switch that self centers to that position), and the right rotary knob was in the M (for Medium heat) position.

Model
Model CBC-00
Serial number
00803h
Bought from
Costco
Bought
Dec 1, 2011, about then
Where
Ellensburg, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120129-22BEA-2147470833. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 28, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

The product, in the report: Cuisinart FlavorBrew 10-Cup Coffeemaker CBC-1600 Series

The coffee maker finished making the pot of coffee, and then about a minute or two later I noticed there was a lot of steam coming out of the coffee maker. As I got closer to it I realized that it wasn’t steam, it was smoke. The smoke increased and increased as we quickly opened doors and windows and turned on fans to try to clear the air. We unplugged the thing and ran it out to the backyard. We ended up watching it continue to billow black smoke, while we stood there with the hose at the ready. It finally stopped smoking and we left it out there. Not about to bring it back into the house or garage.

Model
FlavorBrew 10-Cup Coffeemaker CBC-1600
Bought from
Costco, California
Bought
Jun 1, 2010, about then
Where
Mission Viejo, California: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120128-527C3-2147470850. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 18, 2012, sent to the company Jan 26, 2012, published by CPSC Feb 9, 2012

The product, in the report: Cuisinart DC-755 FlavorBrew Thermal 10 cup coffeemaker

I have a Cuisinart DC-755 Flavorbrew Thermal 10-cup coffeemaker. During the brew cycle, it started making a buzzing noise. After a few minutes, white smoke starting coming out of the base at the back of the coffee maker. It smelled strongly of burning electronics and so I unplugged it and put it outside until it stopped smoking. The coffee maker is about 1.8 years old. I reported the problem to Cuisinart customer service and they were not at all concerned about a potential fire hazard.

Model
DC-755
Serial number
81215
Bought from
Costco, Texas
Bought
Apr 8, 2010
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120118-C6AD9-2147471189. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2012, sent to the company Jan 24, 2012, published by CPSC Feb 7, 2012

The product, in the report: Cuisinart DCC-2400 automatic electric coffee maker

We had just turned on the Cuisinart DCC-2400 coffee maker to brew coffee. It is approximately 2.5 years old. After several minutes, we noticed a burning electronics smell, and observed smoke coming out of the bottom of the coffee maker and a very strong smell. This could have caused a fire had we not been present and thrown the unit outside!!

Model
DCC-2400
Bought from
Williams-Sonoma
Bought
Nov 25, 2009, about then
Where
Mont Vernon, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 33, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120116-3CFB9-2147471298. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2012, sent to the company Jan 24, 2012, published by CPSC Feb 7, 2012

The product, in the report: Cusinart12 c. coffee maker

After making a pot of coffee in the morning, coffee pot had stopped brewing and was in it’s typical keep warm setting that is on an automatic timer (about 4 c. left in the pot). Heard popping noises from the room that overlooks the kitchen and smelled a really awful burning smell. Looked to the kitchen and saw it smoking, ran in, and my husband unplugged the pot. It kept smoking and pouring out a really foul, toxic smelling smoke like electrical or plastic fire so I used oven mits to move the unit without the carafe to the backyard where it continued to smoke until it cooled off. Smoke seemed to be coming out of the place where the power cord attaches to the machine in the back.

Model
Brew Central 12-cup programmable coffeemaker model dcc-1200
Serial number
00512
Bought from
received as a wedding gift
Bought
Jul 15, 2010, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20120116-E979D-2147471266. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 13, 2012, sent to the company Jan 23, 2012, published by CPSC Feb 6, 2012

The product, in the report: Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker

Cuisinart coffee maker started fire (contained to appliance).

Model
Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeema
UPC
B00005IBX9
Bought from
Amazon.com
Bought
Oct 17, 2010
Where
Rockville, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120113-C4A7F-2147471370. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 11, 2012, sent to the company Jan 20, 2012, published by CPSC Feb 3, 2012

The product, in the report: coffeemaker overheated and started smoking.. Had to unplug to prevent fire hazard...

Cuisinart DCC-1200 coffeemaker warming plate overheated and started smoking.. Had to unplug to stop fire hazard!!!

Model
DCC-1200
Bought from
Amazon.com
Bought
Jan 10, 2010, about then
Where
Newnan, Georgia: Home/Apartment/Condominium
Who was involved
Age 59, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20120111-2836A-2147471421. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 11, 2012, sent to the company Jan 20, 2012, published by CPSC Feb 3, 2012

The product, in the report: Cuisinart Brew Central DCC-1200 coffeemaker purchased March 2011

This is in reference to a Cuisinart Brew Central Coffeemaker, model DCC-1200, purchased in March 2011 from Amazon. I bought this because it was rated #1 in the Consumer Reports Dec. 2010 issue. This week it started to make a clicking noise after being on for about an hour, then began to smoke from the back of it. I caught it in time since I happened to be in the kitchen but I’m reporting this here because I believe it is a fire hazard. According to Consumeraffairs.com website, others have had the exact same thing happened. I reported it to Cuisinart today like they did but the company claims they know nothing about it. They would replace it with the same model but not refund the money unless I tried this model 3 times. Needless to say I will not try this again since I don’t need my house to catch on fire. Just passing this info on to you. Thanks, [REDACTED]

Model
DCC-1200 /Brew Central Coffeemaker
Bought from
Amazon.com
Bought
Mar 25, 2011
Where
Lancaster, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20120111-989DF-2147471419. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 9, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

The product, in the report: Cuisinart Coffe Maker

The consumer stated that his coffee pot was making a popping noise while operating it. The consumer was operating the coffeemaker for a couple hours before it began to smoke. He did not see a fire but it did smoke and he did have cause for concern if in the event he was not home to turn off the coffee pot. The consumer stated that the coffee pot does not appear damaged and has not damaged his home.
The consumer did not call the fire department after the incident and was not injured. The consumer called the firm today on and was informed his product was not on recall. The consumer saw numerous reports online of consumer’s having the same concerns. The consumer has yet to call the retailer. The consumer stated that the panel coffee is not digital.

Model
DCC-1100
Serial number
00721
Bought from
Cuisinart
Bought
Oct 13, 2010
Where
Hudson, Ohio: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisianrt, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120109-63FB2-1224103. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 8, 2012, sent to the company Jan 17, 2012, published by CPSC Jan 31, 2012

The product, in the report: Coffeemaker

Cuisinart Grind and Brew Thermal Coffeemaker DGB-650 leaks water into and from bottom of coffeemaker. This is caused because aluminum heating element cover expands when water is passing thru and an aluminum bar fastened to the heating element wears holes into the heating element. The water that is leakings out is close to electrical wires.
This is the third Cuisinart coffeemaker we’ve had with this problem, the other two were DGB-600 models.

Model
DGB-650
Serial number
91126C
Bought from
Bed Bath and Beyond
Where
Westminster, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120108-F6938-2147471530. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 3, 2012, sent to the company Feb 1, 2012, published by CPSC Feb 15, 2012

The product, in the report: Electric Coffee Maker

The consumer says the unit was on for about and hour when the unit started spitting and sparking. She says smoke went over the place. She immediately unplugged it and it turned off. the consumer contacted the manufacturer who have never heard anything about it but will send them a new one. She says their are many complaints about this item online. She is wondering if the manufacturer is sending her parts or an entire new unit.

Model
DC1100
Serial number
00420
Bought from
Bed Bath and Beyond
Bought
Aug 15, 2011, about then
Where
Elberfeld, Indiana: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand CuisinArt, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120103-4F471-1222805. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 3, 2012, sent to the company Jan 11, 2012, published by CPSC Jan 26, 2012

The product, in the report: Cuisinart Brew Central Coffeemaker Model CBC-4400

This morning we heard sound coming from our Cuisinart Brew Central coffeemaker model CBC-4400 S/N 70531C. Upon investigation the coffee in the carafe was bubbling. Then a white vapor was emanating from the left side of the base. Within seconds the strong smell of burning electrical components was evident. I unplugged the coffeemaker and removed it to the back patio to cool or burnout. An online Internet search showed the several other reports of Cuisinart fires had been reported. We were lucky to be in attendance when this fire occurred. The coffeemaker has a two hour turnoff and our unit was still in within that time period. Since the coffeemaker has a timer feature I recommend that it NOT BE USED. To have the coffeemaker turn on during an unattended time would be a hazard. The coffeemaker should have a high current and high temperature cutoff if it is equipped with a timer. The unit should be deemed UNSAFE if plugged in and NOT ATTENDED!

Model
CBC-4400
Serial number
70531C
Bought from
COSTCO
Bought
Dec 25, 2007, about then
Where
LITCHFIELD PARK, Arizona: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120103-F1B89-2147471744. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 2, 2012, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012

The product, in the report: Countertop Coffeemaker

After running clean cycle of my cuisinart DCC-1100 coffeemaker, the unit immediately began to overheat. Although it was turned off (it does so automatically after the cleaning cycle), there was an overwhelming smell of burning plastic and electrical wiring and smoke began to pour out of the top of the unit. Fortunately, I was standing next to it and was able to unplug it before the heat could intensify further and engulf the unit in flames.

Model
DCC-100 BLK
Serial number
61228
Bought from
Williams-Sonoma
Bought
Jan 1, 2008
Where
San Bruno, Unspecified: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120102-DF3BF-2147471800. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 28, 2011, sent to the company Jan 5, 2012, published by CPSC Jan 20, 2012

The product, in the report: Cuisinart DCC-1100 Coffeemaker

The Cuisinart DCC-1100 coffee maker which we bought last year, had a meltdown this morning. Smell of an electric fire, smoked, popped, hissed and had we not unplugged it, it would have caused a fire. I went on Amazon.com, searched for the product and found that there had been over 7 pages of reviews in which the coffee maker had done the same thing as mine. Had we been out of town or away, I have no doubt that it would have caused major damage to my home. This model is still offered for sale on amazon.com.

Model
DCC-1100
Bought from
Lowes
Bought
Dec 1, 2010, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111228-90DF5-2147471968. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 27, 2011, sent to the company Jan 5, 2012, published by CPSC Jan 20, 2012

The product, in the report: Coffee Maker DCC 1200

Our Cuisinart DC 1200 smoked, crackled and shot sparks out of the base while in the OFF position. We have been making coffee in this machine for almost 1 year and have never had any issues. If we would have been asleep or not at home, this product would have fully caught on fire and potentially burned our home down. The toxic smoke trigged an asthma attack that required several treatments on my part to control .
I called Cusinart and was told they they have not had any complaints regarding this machine. I will be returning to Bed Bath and Beyond for a full refund and would suggest that someone/anyone look into a serious recall of this product. Further research yields a large collection of consumers who have experienced the same or similar issue a Cuisinart product- not just limited to the model I purchased.

Model
DCC 1200
Bought from
Bed Bath and Beyond
Bought
Dec 17, 2010, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111227-EA04F-2147472002. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 23, 2011, sent to the company Jan 4, 2012, published by CPSC Jan 19, 2012

The product, in the report: cuisinart coffee maker model dtc 975 bkn serial # 00618

While lifting the stainless steel coffe pot with the attached black plastic handle, the handle separated from the pot. This caused the hot coffee to spill.

Model
dtc 975 bkn
Serial number
00618
Bought from
Amazon
Bought
Dec 1, 2010, about then
Where
Venice, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111223-19FAA-2147472100. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 23, 2011, sent to the company Jan 3, 2012, published by CPSC Jan 18, 2012

The product, in the report: Cuisinart, Brew Central, Programmable 12 cup coffee maker.

We have a one to two year old Cuisinart, Brew Central, 12 cup coffee maker. Serial number 00720h. We made coffee as usual this morning, poured 2 cups and left the room. When we returned to the kitchen about an hour later the coffee maker was making odd sputtering sounds. [REDACTED] picked up the pot and we saw smoke coming out from under the heating element. We immediately unplugged it and brought it outside. The movement increased the amount of smoke emitting from the machine. We wound up dousing it with a hose. Yes, some steam occurred due to the water hitting the hot elements, but there was quite a bit of grey smoke too. It was quite a surprise.
We are convinced that had we not returned to the room when we did that this machine would have started a fire! It sits under wooden upper cabinets in the kitchen!
Should I deliver this machine somewhere for further investigation?

Model
Brew Central Programmable Coffee maker. Model #CBC-00 Made
UPC
?
Serial number
00720h
Bought from
Costco
Bought
Dec 1, 2010, about then
Where
Gilbert, Arizona: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111223-FA7FB-2147472118. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 21, 2011, sent to the company Dec 30, 2011, published by CPSC Jan 17, 2012

The product, in the report: Cuisinart 12 cup coffee maker

Made 4 cups of coffee; left one cup in the pot to stay warm on the hot plate. While drinking the coffee, heard loud crackling noises and upon looking at the coffee maker saw grey smoke pouring from the bottom of the machine. Terrible electrical burning smell. Unplugged it and placed it outside where it continued to smoke for a few minutes.

Model
DCC-1200 Brew Central 12-Cup Programmable Coffeemaker
Serial number
91124
Bought from
Bed bath beyond
Bought
Feb 1, 2011
Where
Wayne, New Jersey: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111221-4C177-2147472159. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 21, 2011, sent to the company Jan 18, 2012, published by CPSC Feb 1, 2012

The product, in the report: Cuisinart Coffeemaker

The consumer stated that her coffee maker was set to auto brew. Her husband got a cup of coffee from the coffee maker before going outside. The consumer could hear the coffee maker from her bed which she thought was the coffee brewing. The consumer found that the coffee was boiling (hard boil) in the pot.
The consumer stated that the product was smoking a little bit. The consumer unplugged the coffeemaker and the smoking stopped. The consumer heard a little of a crackling noise after unplugging the coffeemaker. The noise continued until she poured water in the reservoir to cool it down. The consumer stated that she was not injured by the product. The consumer stated that the product did not damage her house.
The consumer stated that the coffeemaker does not look damaged on appearance. The consumer did not call the fire department after the incident happened. The consumer has yet to call the retailer and found numerous reports online about similar incidents with similar model numbers. The consumer called the firm on December 12, 2011. The firm told the consumer they were going to send a replacement coffeemaker. The consumer has yet to receive the replacement. (Received replacement evening of 12/21).

Model
DCC-1200
Serial number
00806H
Bought from
Amazon.com
Bought
Sep 27, 2010
Where
Flagstaff, Arizona: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/17/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111221-9E185-1221612. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 18, 2011, sent to the company Dec 27, 2011, published by CPSC Jan 11, 2012

The product, in the report: Electric Coffee Maker

The 8 month old cuisinart DCC 1200 serial #91211H .Started making strange noises and the hot plate was overheating and a strong smell of burnt electrical was coming from the coffee pot unplugged .

Model
DCC 1200
Serial number
91211H
Bought from
FRED MEYERS
Bought
May 1, 2011, about then
Where
Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111218-D88B4-2147472249. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 13, 2011, sent to the company Dec 21, 2011, published by CPSC Jan 6, 2012

The product, in the report: Cuisinart DCC1200 silver coffee maker

Cuisinart DCC1200 Coffee pot purchased on 01/02/2011 started heavily smoking from it’s base the morning of 11/30/2010. Unplugged it but continued to smoke heavily. Put in sink and extinguished with water.

Model
DCC1200
Bought from
HHgregg, Virginia
Bought
Jan 2, 2011
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111213-6DFBA-2147472388. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 12, 2011, sent to the company Dec 20, 2011, published by CPSC Jan 5, 2012

The product, in the report: Cuisinart Brew Central Coffee Maker, Model DCC-1200

I have Cuisinart DCC-1200 Coffee Maker that was approximately 15 months old. After making a pot of coffee today, I went back to my desk. Within a few minutes, I heard loud snapping and popping sounds coming from the kitchen. I ran out there to see smoke billowing from the base of the DCC-1200 unit. Smoke was filling the kitchen. I quickly unplugged it and and placed it outside. I would guess it was only a minute or two from catching fire. I got the unit replaced under warranty from the store I purchased it from.
Out of curiosity, I searched online to see if other Cuisinart DCC-1200 customers had the same problem. I was stunned to find dozens of people who have had the exact same thing happen to their Cuisinart Coffee Maker within the last two months. Many of them had their units actually catch fire.
I called Cusinart customer service. They showed a very casual attitude regarding my news and said they are always improving their products. I am currently in the process of contacting the head of customer service at Cuisinart. I will keep climbing the ladder until I get action.
The Cuisinart DCC-1200 is clearly a dangerous product that MUST be recalled and taken off the market immediately!!! How many customers’ home need to burn down and lives lost before this problem is addressed?

Model
DCC-1200
UPC
086279110282
Serial number
00505 h
Bought from
Bed Bath and Beyond, California
Bought
Aug 1, 2010, about then
Where
Cupertino, California: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111212-97963-2147472418. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 4, 2012

The product, in the report: Cuisinart Coffee Maker DCC 1200

I purchased a Cuisinart coffee maker Model DCC 1200 (Serial #91204) approximately 1 year ago. I brewed coffee yesterday and approximately 30 minutes after brewing the coffee, I heard a crackling sound coming from the coffee maker. When I walked into the kitchen, I found the coffee maker was smoking and on fire and had a horrible burning electrical smell. I immediately unplugged it and took it outside. From reading other online reports, it sounds like this coffee maker needs to be recalled before someone dies in a fire. I called Cuisinart and they told me that it had not been recalled. They offered to replace it, but I do not want another one. I purchased a different brand entirely.

Model
Cuisinart Coffee Maker DCC 1200
Serial number
91204
Where
Springville, Alabama: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart Coffee Maker DCC 1200 Serial #91204, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111210-E9599-2147472505. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

The product, in the report: Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker

I have a Cuisinart DCC1200 that I purchased about 1 1/2 years ago. This morning the base of the maker caught fire. A quick internet search and reviews on Consumer Report’s site show that this appears to be a common problem. I was standing next to the coffee maker when it caught fire. The pot appeared to be brewing normally, but within seconds acrid smelling smoke began to pour out of the base. I unplugged the maker and remove the carafe. The heating element was bright red and extremely hot. Had I not been standing there, the unit would have likely caused a large fire.

Model
DCC 1200
Bought from
Bed Bath & Beyond
Bought
Jul 14, 2010, about then
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111207-975C1-2147472576. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 1, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

The product, in the report: Cuisinart Brew Central Coffeemaker, DCC-1200 Series

My Cuisinart Coffee Maker, Model DCC 1200, started crackling and smoking, smelling of electronics burning a few mornings ago while making coffee. I immediately unplugged the smoking unit and could tell that the steaming hot plate at the bottom had actually overheated. It appeared as if the coffee maker was burning INTERNALLY. If I had not been there perhaps it would have burst into flames.

Model
DCC-1200 Series
Serial number
00507
Bought
Jul 18, 2010
Where
Philadelphia, Pennsylvania: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111201-30BA2-2147472797. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 29, 2011, sent to the company Dec 7, 2011, published by CPSC Dec 21, 2011

The product, in the report: Cuisinart Coffee Maker Thermal Carafe (black) #DTC-TC8BK

The glass inside our thermal carafe for our coffee maker (Cuisinart Thermal Carafe DTC-TC8BK) shattered for no apparent reason while I was gently cleaning it with dish soap, water and a soft sponge on November 26. I contacted the manufacturer directly and they said they do not offer a warranty on their carafes. I wanted to report the incident since it could have been a very dangerous situation because some of the very small shards of glass (or thermal material) were shot out of the carafe when the glass exploded.
I have saved the damaged item in case it can be of help with determining the cause of the breakage.

Model
DTC-TC8BK
Serial number
61210
Bought
Nov 25, 2006
Where
Lake Balboa, California: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111129-9947E-2147472888. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 27, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

The product, in the report: Brew Central 12 Programmable Coffee Maker

After making a pot of coffee the coffee maker was left on for somewhere between 30 and 45 minutes and after that it was turned off. Approximately 20 minutes after it was turned off there was smoke coming out of it and the heating element under the pot was red. At that point the maker was unplugged and carried outside.

Model
DCC-1200
UPC
4H03
Serial number
91216 h
Bought from
Amazon
Bought
Feb 24, 2010
Where
Carson City, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111127-4430D-2147472957. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011

The product, in the report: Cuisinart Electric Coffee Maker

After brewing a pot of coffee we started to hear noises from the coffee maker. The coffee was boiling in the carafe and smoke started coming out of the coffee maker. We immediately unplugged the coffee maker and brought it outside where it continued to smoke. The house smelled like burnt electrical wires.

Model
DCC-1200
Serial number
00112h
Bought from
Bed Bath Beyond, Pennsylvania
Bought
May 29, 2010, about then
Where
Mertztown, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111126-24D6D-2147472994. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 21, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

The product, in the report: Cuisinart Full Automatic Burr, Grind & Brew programable coffee maker, model #DGB-700BC, serial # 70810C

My Cuisinart Fully Automatic Burr, Grind & Brew programable coffee maker model #DGB-700BC, serial #70810C was used to make coffee this morning. After the coffee had brewed and was in the carafe, the hot plate surface the carafe sits on overheated to the point of turning red, started smoking and melting the plastic base of the appliance. It was removed from the house for risk of fire.

Model
DGB-700BC
Serial number
70810C
Bought from
Williams Sonoma, Georgia
Bought
May 1, 2008, about then
Where
Dunwoody, Georgia: Home/Apartment/Condominium
Who was involved
Age 48, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111121-DD149-2147473155. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 4, 2011, sent to the company Nov 15, 2011, published by CPSC Nov 30, 2011

The product, in the report: Cuisinart DCC-1200 series s/n 91120 Brew Central Coffeemaker stainless steel and black

Coffee maker Cuisinart DCC-1200 serial # 91120 had finished brewing coffee and was an hour and a half into the “keep warm” stage when it made a loud noise and began smoking. Immediately unplugged and took outside but the smell of an electrical fire remained in the house for quite sometime -- definitely an electrical fire. Had I not been in the kitchen at the time I am sure there was a good possibility I would have had a house fire.

Model
Brew Central Coffeemaker DCC-1200
UPC
86279-11028
Serial number
91120
Bought from
Best Buy, Louisiana
Bought
Apr 25, 2010
Where
Hammond, Louisiana: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111104-B823C-2147473633. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 2, 2011, sent to the company Nov 10, 2011, published by CPSC Nov 28, 2011

The product, in the report: Grind & Brew 12-Cup Automatic Coffeemaker - with glass caraffe and timer

Cusinart Grind and Brew Coffee Maker: Only about a year old.
Set machine to make coffee. Within ten minutes pot was boiling and front of machine appears melted - kitchen was filled with a toxic smelling smoke but no damage to anything other than the coffee maker only because we were right there and we were able to unplug and throw it outside. It smoldered outside for 20 miniutes.
If we would have set the timer the night before like we often do to have the coffee ready when we woke up , this could have happened while we weren’t in the room with disastrous results The only reason there wasn’t a bigger problem was becasue we were right there.
Complete fire hazard.

Model
Grind & Brew™ 12-Cup Automatic Coffeemaker MODEL DGB-550
Serial number
008060
Bought from
Macy’s
Bought
Nov 10, 2010, about then
Where
Jefferson Hills, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Cusinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111101-9FCC8-2147473742. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 31, 2011, sent to the company Nov 8, 2011, published by CPSC Nov 23, 2011

The product, in the report: electric coffee maker

This is the third failure of a Cuisinart DCC-1200 coffee maker we have experienced. The first one tuned itself on whenever it felt like it. It was retuned and replaced under warrantee. The second and third ones went up in smoke. The third one is less then a year old. I contacted Cuisinart customer service, and “[REDACTED]” apologized, and promised a replacement, and waived the ten dollar return shipping fee to us. But this hardly addresses the over-arching issue. A web search revealed many complaints identical to mine.

Model
DCC-1200 BCH
UPC
v10298
Serial number
00715h
Bought from
Kohl’s
Bought
Nov 15, 2010
Where
Bay Shore, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisiart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111031-1E7CB-2147473772. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 31, 2011, sent to the company Nov 8, 2011, published by CPSC Nov 23, 2011

The product, in the report: Cuisinart Automatic Grind and Brew Thermal Coffee Maker- model #: DDC590PC

Several hours AFTER making coffee with our Cuisinart Automatic Grind and Brew Thermal Coffee Maker- model #: DDC590PC my husband and I smelled smoke coming from our kitchen. Further inspection revealed a small flame and smoke emanating from the back of our coffee maker. We are very surprised and dismayed by what happened. Luckily we were home to catch the problem early before serious property damage occurred!! Our coffee maker does not have a hot plate. The maker should turn off after coffee is done brewing (coffee stays hot is a thermal carafe). Cuisinart stated that there is nothing they can do as the coffee maker is no longer under warranty. Further investigation online revealed that this is not an isolated incident. Link: http://www.consumeraffairs.com/homeowners/cuisinart.html Someone should look into these incidents before lives are lost. Thank you!

Model
Cuisinart Model #: DDC590PC
Serial number
60810C
Bought from
Costco, Michigan
Where
Rockford, Michigan: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart Automatic Grind and Brew Thermal Coffee Maker, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111031-70369-2147473764. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 30, 2011, sent to the company Nov 7, 2011, published by CPSC Nov 22, 2011

The product, in the report: CUISINART COFFEE MAKER DCC 1200, BLACK

My Cuisinart Coffee Maker, Model DCC 1200 filled my kitchen with smoke this morning. We first heard a cracking and popping noise and then smelled electric burning. If we had not been in the room my house would have been set on fire. I quickly removed the maker and it continued to smoke outside.
This was very dangerous and this product should have been recalled before. I have read many reports of this same type of problem about this coffee maker.
I have reported this to Cuisnart and am waiting for their reply. This unit was purchased in April 2010.

Model
DCC 1200
Serial number
91211 H
Where
ODESSA, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand CUISINART, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111030-D7F8C-2147473807. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 26, 2011, sent to the company Nov 3, 2011, published by CPSC Nov 18, 2011

The product, in the report: Electric coffee maker.

Cuisinart DC-1100 coffee maker quit working and it smelled hot and a heavy electrical smoke.

Model
DCC-1100
Serial number
00726
Bought from
Boston Store, Wisconsin
Bought
Dec 30, 2010
Where
Janesville, Unspecified: Home/Apartment/Condominium
Who was involved
Age 64, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111026-E268F-2147473922. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Oct 26, 2011, sent to the company Nov 3, 2011, published by CPSC Nov 18, 2011

The product, in the report: The Cuisinart DCC-1100 pot that we recently purchsed does not have a non-programmable auto shut off.This is especially bad in case remaining coffee dries up. Pot can overheat and possibly catch fire. No high temperatios shut off device - potential fire hazard I understand that the pot has a timed shut-down,but that does not address unit overheating.lt could be out of product in 15 min and stay on 4 hrs

The Cuisinart DCC-1100 pot that we recently purchsed does not have a non- programmable auto shut off.This is especially bad in case remaining coffee dries up.Pot can overheat and possibly catch fire. I understand that the pot has a timed shut-down,but that does not address unit overheating. lt could be out of product in 15 min and stay on 4 hrs. If one does not choose to use timed shut down there is no protection. It is potential fire hazard.

Model
DCC-1100
Bought from
Kohl’s, New Jersey
Bought
Oct 1, 2011, about then
Where
Unspecified: Unspecified
Who was involved
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20111026-E5B4D-1210820. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

The product, in the report: Cuisinart DCC-1200 coffee maker

At 6am on Oct. 24, 2011, I made coffee with my Cuisinart DCC-1200 coffee maker. The unit is roughly one-year-old. It shut itself off about an hour later via its “auto” off function. Around 9am, my dog perked up and growled at the kitchen. I could hear crackling sounds. I walked into the kitchen to find the coffee maker engulfed in smoke. There were no visible flames, but the unit was very hot and continued to smoke. It had an acrid electrical arcing odor. The unit was still plugged in. I unplugged it and moved it out of the house, where it continued to spew smoke.

Model
Dcc-1200
Serial number
00426 h
Bought from
amazon.com
Bought
Oct 1, 2010, about then
Where
Reston, Virginia: Home/Apartment/Condominium
Who was involved
Age 41, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111024-0C517-2147474007. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

The product, in the report: Black home 12 cup coffee maker

I was manually brewing 6 cups of coffee in my Cuisinart DCC-1000 coffee maker. Approximately 30 minutes after the brewing was complete sparks and smoke began emitting underneath the coffee maker. Luckily I was present as this began to happen and I quickly unplugged the coffee maker and moved it outside and doused it with water. The only other issue I have had with this coffee maker is the clock would not keep accurate time.

Model
DCC-1000BK
Serial number
606230
Where
Anacoco, Louisiana: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111024-D1B84-2147474021. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 19, 2011, sent to the company Nov 18, 2011, published by CPSC Dec 5, 2011

The product, in the report: cuisinart Coffeemaker

The consumer stated that he turned off the power switch of his coffee maker after almost 45 minutes of use and the consumer could hear a boiling noise from another room in the house. The consumer stated that he found that the coffeemaker was smoking from the bottom of the coffee maker. The coffemaker is programmable and turns on at a timer as desired. The consumer stated that the coffee maker was set to make the full amount of 6 cups. The consumer unplugged the coffee maker to stop the smoking and placed it outside. It also emitted a electrical burning smell. The product stated that the product was not usable. The product did not cause any damage to the consumer’s home. The consumer was not injured nor did he call the fire department after the incident took place.
The consumer called the firm later that day and informed them of the incident. The consumer was also told that the product was not on recall but did some independent research and found these problems with similar models. The consumer was informed that since it was under warranty they would send her a new product and they would send her a new one for 10 dollars to cover the postage. The consumer has not accepted the resolution and asked if the corporate office would give him a refund if the retailer will not refund the product. The consumer took the product back to the retailer that afternoon and was given a refund.

Model
DCC-1200
Bought from
Lowes, North Carolina
Bought
Nov 15, 2010, about then
Where
Washington, North Carolina: Home/Apartment/Condominium
Who was involved
Age 66, Male
The reporter’s relation to them
Self
As this report names them
Brand cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20111019-6E270-1209269. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 8, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

The product, in the report: coffeemaker

Less than a year ago we purchased a Cuisinart coffeemaker model DCC-1100 in black. This week it almost burned our house down! Something malfunctioned in the heater plate. It started making a clicking sound and the coffee in the pot was rapidly boiling. You could smell burning electrical wires. We immediately unplugged the unit before it caught fire. It was just fortunate we were in the kitchen at the time and not in the shower as we frequently use the timer feature to wake up to a fresh brewed pot of coffee every morning.

Model
DCC-1100 series black
Serial number
00407
Bought from
Kohl’s
Bought
Feb 1, 2011, about then
Where
Mechanicsville, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111008-85909-2147474561. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 25, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

The product, in the report: Cuisinart coffee maker

http://www.consumeraffairs.com/homeowners/cuisinart.html
Other examples of what happened to me this morning with the Cuisinart coffee maker. I smelled burning plastic, coffee pot shut off automatically, unit extremely hot, smoke coming out of everywhere. I unplugged it.

Model
dcc 1200
UPC
dont know
Serial number
91208
Bought from
bed bath and beyond, Virginia
Bought
Feb 1, 2011, about then
Where
penn laird, Virginia: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110925-B5315-2147474998. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 20, 2011, sent to the company Sep 28, 2011, published by CPSC Oct 13, 2011

The product, in the report: Cuisinart coffee maker DTC 975BKN

On September 14, 2011, I took out the carafe of the Cuisinart coffee maker DTC 975BKN, after it finished brewing, the top plastic part separated from the metal base and the hot coffee fell unto my Right foot scorching it and causing second degree burns.

Model
DTC 975BKN
Where
Woodbury, Connecticut: Home/Apartment/Condominium
Who was involved
Age 52, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20110920-8B74E-2147475159. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 19, 2011, sent to the company Sep 27, 2011, published by CPSC Oct 12, 2011

The product, in the report: 12 cup black and brushed stainless steel electric drip coffee maker w/ glass caraffe, clock and programming timer

My Cuisinart Coffee Maker model DCC-1200 is about a year old. On 9/17/11, after brewing a pot of coffee, it started smoking and giving off a heavy burning smell. It got worse to the point I had to unplug it, put it in the sink and spray water on it and up under the bottom where the motor vents are. It could have developed into a very dangerous situation if I had not been home.

Model
“Brew Central Coffeemaker” model DCC-1200 Series
Serial number
00526h
Bought from
Macy’s, Georgia
Bought
Sep 1, 2010, about then
Where
Lawrenceville, Georgia: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110919-BD10D-2147475183. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 18, 2011, sent to the company Sep 26, 2011, published by CPSC Oct 12, 2011

The product, in the report: drip coffee maker

heating plate on the coffee maker began to spark and then smoke continued when element was turned off needed to be unplugged.

Model
DCC-2200
Serial number
80111C
Bought from
bed bath beyond, New Jersey
Bought
Aug 22, 2009, about then
Where
Allendale, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110918-C2725-2147475199. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 15, 2011, sent to the company Sep 22, 2011, published by CPSC Oct 6, 2011

The product, in the report: electric coffee maker / coffee grinder

I heard the carafe rattling in the coffee maker. I got up to investigate. When I removed the carafe the heating plate started turning orange hot and smoke started coming out of seams in the plastic body. Although the light was already out, I unplugged it. It continued to smoke for about 5 minutes. Thank goodness I hadn’t already left for work!

Model
DCC790
Serial number
908100
Where
Arvada, Colorado: Home/Apartment/Condominium
Who was involved
Age 60, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110915-E5137-2147475295. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 12, 2011, sent to the company Oct 12, 2011, published by CPSC Oct 26, 2011

The product, in the report: Coffee maker 12 cups

Consumer said that her wife set up the coffee maker pour water and the coffee beans and press the bottom in the “on” position. Consumer said that middle of the cycle the coffee maker started making a wire sound followed by strong plastic smell burned (reason why unknown).
Consumer stated that immediately unplugged the coffee maker and took to her back yard. Consumer said that the smelling was so strong that they have to air the whole house.
Consumer feels that his coffee maker could pose a fire hazard

Model
DCC-750
Serial number
81117
Bought from
Dillard’s, Inc., Arkansas
Where
Longview, Texas: Unspecified
Who was involved
Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110912-CB5CA-1200989. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 29, 2011, published by CPSC Sep 21, 2011

The product, in the report: Cuisinart DCC-1200 coffee maker, plastic housing, glass carafe, burner element, clock and timer for programmed brewing. 120V, 60 Hz, 1025 W

I had made coffee in my Cuisinart DCC-1200 electric coffee maker. I had poured myself a cup of coffee and left another couple of cups in the carafe on the coffee maker’s heating element. After some time I heard a strange sound from the direction of the coffee maker, as if something was bubbling. I looked and saw that the coffee was boiling vigorously. I ran to the coffee maker to turn it off and unplug it, and as I did so it began to smoke and release a smell as of burning plastic. The bottom of the coffee maker was extremely hot, and the smoke appeared to be coming from the point where the cord enters the back of the machine. Fearing that it might still burst into flame even though unplugged (and not wanting my kitchen to be filled with noxious fumes) I took it outside to cool off.
A searh of the internet revealed a number of other recent reports of identical problems with this and related models. See http://www.consumeraffairs.com/homeowners/cuisinart.html (Ignore the first item about a popcorn maker.)

Model
DCC-1200
UPC
unknown
Serial number
00510 h
Bought from
Macy’s Home Store
Bought
Jul 18, 2010, about then
Where
Ashland, Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart Brew Central, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110829-BF530-2147475825. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 26, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

The product, in the report: Coffeemaker - electric

Cuisinart DCC-1200 Series Coffeemaker about 8 months old. The unit was off, still plugged in and some coffee remained in carafe. Approximately 30 minutes later, noticed the odor of burning rubber or something electrical. Returned to the kitchen to find the coffeemaker smoking and the remaiing liquid now boiling in the carafe. Unplugged the unit and using potholders, placed the unit in the sink. The entire unit was extremely warm at this point and the smoke caused a nearby smoke alarm to go off.

Model
DCC-1200 Series
Serial number
00603h
Bought from
Macy’s
Bought
Dec 8, 2010, about then
Where
Plano, Texas: Home/Apartment/Condominium
Who was involved
Age 66, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Cuisnart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110826-6D446-2147475893. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 25, 2011, published by CPSC Sep 19, 2011

The product, in the report: Cuisinart Brew Central Coffeemaker, Model DCC-1200 Series, Serial Number 91211 h. This coffeemaker was ordered by [REDACTED]from Amazon.com on 02/09/2010 and was registered in his name on the Cuisinart Internet site 02/12/2010. The coffeemaker is turned on every morning and evening for approximately 2 to 2 1/2 hours, and the carafe temperature remains set to “L”. An extension cord has never been used with this coffeemaker. The automatic feature has never been used. The pot was cleaned with vinegar and water several times although the self-clean indicator light has never illuminated.

Coffee for the evening was in the carafe for about 2 hours. I heard noise across the room and discovered the coffee in the carafe was boiling, and smoke was coming from the bottom of the coffeemaker. I immediately unplugged the coffeemaker and moved it next to the stove exhaust fan. If I had not been in the same room, I seriously believe that a fire would have started. Fortunately, no injuries were sustained.

Model
DCC-1200
Serial number
91211 h
Bought from
Amazon.com LLC, Washington
Bought
Feb 4, 2010
Where
Summerville, South Carolina: Home/Apartment/Condominium
Who was involved
Age 71, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart Brew Central 12-cup Programmable Coffeemaker, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to ensure the well being and satisfaction of all our customers and the continued safe operation of our products.
Please be assured that while Cuisinart has not yet had the opportunity to examine your specific coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. Cuisinart has determined that in every similar instance when this model coffeemaker was returned by the consumer for emitted smoke, the fail-safe mechanism had engaged, shutting down the machine, thereby making it inoperable and posing no danger whatsoever to the user. This safety feature is an integral part of the design of this product.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email us at Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110825-5D01C-1198753. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 16, 2011, published by CPSC Sep 8, 2011

The product, in the report: Cuisinart Coffeemaker DCC 1200

We purchased a Cuisinart DCC1200 9 months ago in November 2010. Coffeemaker worked great, until this morning. We made a pot of coffee and within a half an hour my husband smelled smoke. There was smoke billowing out from the bottom of the coffeemaker. My husband unplugged the coffeemaker and ran outside with it. After looking @ the unit. The plate @ the bottom started to crackle and base of unit had begun to melt. If we had not been home I’m positive a fire would have started. I searched the web for answers and realized many other people have encountered the same problem. The is a very dangerous, potentially life threatening problem that needs to be addressed by the company.

Model
DCC 1200
Bought from
amazon.com
Bought
Nov 20, 2010, about then
Where
Metairie, Louisiana: Home/Apartment/Condominium
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110816-70BE6-2147476202. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 16, 2011, published by CPSC Sep 7, 2011

The product, in the report: Cuisinart model DCC1200 electric coffee maker. Serial #00505.

Used Cuisinart Model DCC1200 as usual. After coffee brewed, I poured a cup and walked to kitchen table. After about 5 minutes I heard a clicking noise. I approached coffee maker as this was where sound was coming from. Smoke was coming from the warmer plate and smelled very bad as if something was burning or about to go on fire. I immediately pulled the plug on the unit.

Model
DCC1200
Serial number
00505
Bought from
Costco
Bought
Aug 10, 2010, about then
Where
henderson, Nevada: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110816-C502F-2147476212. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 12, 2011, published by CPSC Sep 2, 2011

The product, in the report: Cuisinart DC1200 series drip coffee maker

I have a Cuisinart DC1200 coffee pot. This morning while it was brewing our coffee it started to smoke at the area where the cord connects to the pot.

Model
DCC1200
UPC
8627900508
Serial number
91216
Bought from
Bed Bath & Beyond, New York
Bought
May 24, 2010
Where
Schenectady, New York: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart DCC1200, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110812-8721B-2147476312. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 3, 2011, published by CPSC Aug 25, 2011

The product, in the report: Cuisinart coffee maker. Black and chrome.

Cuisinart coffee maker caught on fire. Smoke billows, burning smell. Very dangerous. Many many other consumers on the Internet are reporting the same thing.

Model
Programmable coffee maker.
Bought from
gift
Bought
May 1, 2009, about then
Where
los Angeles, California: Home/Apartment/Condominium
Who was involved
Age 33, Male
The reporter’s relation to them
Self
As this report names them
Brand Cuisinart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110803-8FC48-2147476598. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 2, 2011, published by CPSC Aug 23, 2011

The product, in the report: Cusinart DCC 1200 Coffee maker

Made coffee as usual with the Cuisinart DCC-1200 coffee maker. After about an hour of being on heard a popping/boiling sound and smelled fire. The coffee maker had turned itself off as usual. I pulled the plug and ran it outside. Coffee maker was clearly smoking from the warming plate. Cuisinart gave no explanation but said they will replace with a new unit and provide a free UPS label for return. Thank goodness I was there to hear/smell the coffee maker and get it outside before there was any damage.

Model
DCC 1200
Bought from
Don’t remember
Where
Oxford, Unspecified: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand Cusinsart, made or sold by CONAIR CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) CONAIR CORPORATION: The Consumer Products Safety Commission has posted your report of an incident involving a Cuisinart DCC-1200 coffeemaker. Please be assured that while Cuisinart has not yet had the opportunity to examine your coffeemaker, we have already conducted a vigorous product safety investigation related to the DCC-1200 coffeemaker. We take such reports seriously and have instituted a follow-up process to insure the well being and satisfaction of all our customers and the continued safe operation of our products. It is quite understandable that when an incident occurs and smoke is being emitted from a coffeemaker, there could very well be a perception of fire. Our engineers have examined similar coffeemakers returned by consumers with this concern and it has been confirmed in every such instance that no fire occurred. It was also confirmed in each case that the safety features of the coffeemaker worked properly, shutting down the coffeemaker, making it inoperable.
Cuisinart will continue to investigate any claim related to product safety. If you have not already contacted Cuisinart about the incident you posted on www.saferproducts.gov please email the Cuisinart Customer Service Department Customerservice_Specialist@cuisinart.com. Please include your Incident Report Number from www.saferproducts.gov along with your daytime phone number. A Cuisinart Customer Service Specialist will contact you to obtain more details and to make arrangements to pick up your coffeemaker. Cuisinart’s engineering staff will then have the opportunity to thoroughly examine your coffeemaker. Please be assured that Cuisinart values its customers and is continually striving to improve the performance of our products. Cuisinart 1-800-726-0190 www.cuisinart.com

CPSC report 20110802-19709-2147476637. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Cuisinart electric coffee makers and teapots

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