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Cuisinart electric coffee makers and teapots

311 reports to CPSC, the latest made Jun 27, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 311reports to CPSC
  • Jun 27, 2026the latest report was made
  • May 11, 2011the earliest
  • 30with the company’s comments
Brand
Cuisinart
Maker
CONAIR CORPORATIONMakers, importers or sellers, as the reports name them
Product
Electric coffee makers and teapotsCPSC’s product type: Electric Coffee Makers or Teapots (code 217), in Kitchen: Appliances
Other ways the reports write the brand (33)

“Cuisnart”, “Cusinart”, “Cuisinart Brew Central”, “CUISINART COFFEE MAKER CBC-1600 SERIAL NUMBER 90525”, “Cuininart”, “Cuisenart”, “Cuisianrt”, “Cuisiart”, “Cuisinart 12 cup coffee maker M# DCC-1100”, “Cuisinart Automatic Grind and Brew Thermal Coffee Maker”, “Cuisinart Brew Central 12-cup Programmable Coffeemaker”, “Cuisinart Brew Central model # DCC_1200c”, “Cuisinart Brewmaster 1200”, “Cuisinart Coffee”, “Cuisinart Coffee Maker”, “Cuisinart Coffee Maker DCC 1200 Serial #91204”, “Cuisinart Compact Single Serve Coffee Maker Model SS-300”, “Cuisinart DC-1200”, “Cuisinart DCC 3650 Coffee Maker”, “Cuisinart DCC-1150BK 10-Cup Programmable Thermal Coffeemaker”, “Cuisinart DCC-1200”, “Cuisinart DCC-1200 Brew Central 12-Cup Coffeemaker”, “Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeema”, “Cuisinart DCC-1200 Series Brew Central Coffee Maker”, “Cuisinart DCC-690 serries”, “Cuisinart DCC1200”, “Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeema”, “Cuisinart Fully Automatic Burr Grind & Brew Coffeemaker”, “Cuisinart Grind-and-Brew”, “Cuisinart Model DCC-1100BK”, “Cusinsart”, “Quisinart” and “cusinart”

By month

4 reports from July 2025 to June 2026; the most in June 2026, 2. 307 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20262
March 20261
January 20261
June 20252
October 20242
March 20241
May 20231
April 20232
March 20232
June 20221
May 20221
January 20221
December 20211
September 20212
April 20212
January 20211
July 20201
June 20201
April 20202
October 20191
August 20191
July 20191
May 20191
January 20191
October 20181
August 20182
July 20182
February 20181
January 20181
December 20171
August 20171
July 20171
June 20171
May 20172
April 20171
March 20172
February 20174
January 20172
December 20162
November 20162
September 20164
August 20161
July 20161
June 20163
April 20162
March 20162
February 20163
December 20156
November 20151
October 20152
August 20154
May 20151
April 20152
March 20152
February 20151
January 20154
December 20141
November 20141
October 20141
September 20142
August 20142
July 20141
June 20141
April 20144
March 20144
February 20143
January 20141
December 20131
November 20132
October 20134
September 20132
August 20133
July 20131
June 20131
May 20134
April 20132
March 20132
February 20133
January 20132
December 20123
November 20124
October 20128
September 201213
August 201214
July 20129
June 20125
May 201215
April 20126
March 201215
February 20128
January 201214
December 201112
November 20116
October 20119
September 20116
August 20118
July 20113
June 20116
May 20112

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 5 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 14 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 2 CPSC: Injury, Level of care not known
  • No one hurt 278 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury
  • Not said 8 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Jun 27, 2026, sent to the company Jul 1, 2026, published by CPSC Jul 16, 2026

    The product, in the report: It reads 2:35 the on/off switch is lit and the 1-4 cups is on. It is 3:31am EST. Otherwise the output of the coffee is great with the temperature exception. [REDACTED] 120V 60Hz 1025w 4H03 Ul listed

    I was making coffee at approximately 3pm EST and the basket of the Cusinart came flying out sputtering hot coffee very close to my eyes. This is the second time the basket propelled itself out with inertia. Both times were almost blinding me with the coffee maker with hot coffee in the coffee pot. The first sign of malfunction was when the coffee wasn’t pumping hot coffee and the plate was the only thing keeping it hot. Yet the beans were scalding the coffee in the pot isn’t hot until it heats up. The first time was approximately April 28th the date of 6/27/26 is exact.

    Model
    Automatic Grind and Brew
    Serial number
    DGB550 0224 S
    Where
    Sherman, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 4, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026

    The product, in the report: Cuisinart SS-16 model coffee maker. 0224 is the manufacture date on the back.

    My Cuisinart SS-16 coffee marker (0224) had an electrical fire hours after coffee had been brewed. We had made two pots of coffee for 6 people. I do not know if anyone manually turned the pot off, but coffee was finished and we left the house for a few hours. When we returned, someone smelled an electrical fire, and saw smoke coming from the base of the coffee maker. We unplugged it and took it outside. The base was very hot. There were no injuries or damage caused by the coffee maker. I have contacted Cuisinart.

    Model
    SS-16
    Bought from
    Williams Sonoma, Maryland
    Bought
    Nov 5, 2024, about then
    Where
    White Sulphur Springs, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Mar 28, 2026, sent to the company Apr 13, 2026, published by CPSC Apr 27, 2026

    The product, in the report: automatic drip coffeemaker

    Condensate water is dripping down to the power cord on the back side of the cuisinart DCC-3200 coffeemaker. When opening the lid after brewing, a significant amount of condensate water drips from under the lid and down the back side of the machine and onto the power cord. This has been occurring from day one of use, (approx. 2-1-26) and creates a safety hazard. Other than that, the machine works normally. The machine was stored brand new in its original box since my wife bought it brand new at the end of 2017. We did not need to start using it, however, until the start of February 2026, as our old machine refused to die. Also, this same DCC-3200 model is still being sold on Amazon.

    Model
    DCC-3200
    Serial number
    3517
    Bought from
    Amazon
    Bought
    Dec 31, 2017, about then
    Where
    Sugar Grove, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No one hurt

    Made Jan 7, 2026, sent to the company Jan 12, 2026, published by CPSC Jan 29, 2026

    The product, in the report: Cuisinart brew central coffeemaker, 12 cup programmable, black. Model DC 1200 Serial number D/C 3820Y

    Cuisinart 12 cup Programmable Coffeemaker model DCC 1200 serial no.. D/C 3820Ybegan boiling coffee and emitting foul blue smoke immediately after completing a brew cycle. Slight blue flame observed after removing carafe. It did trip the breaker. Called Cuisinart, all they did was offer a 20% ‘discount’ on new one. This gives me no comfort, if I hadn’t been in the room at the time it would have started a fire! It was dangerous as the coffee was so hot it continued boiling after removal. The fumes were most likely toxic, the coffeemaker was removed to outside after being unplugged.

    Model
    DC 1200
    Serial number
    D/C 3820 Y
    Where
    Coulee Dam, Washington: Home/Apartment/Condominium
    Who was involved
    Age 61, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Jun 29, 2025, sent to the company Jul 1, 2025, published by CPSC Jul 16, 2025

    The product, in the report: White single serve coffee maker

    Today,6/29/2025 I was making a cup of coffee with my culinary single serve maker.My 6 year old granddaughter was standing next to me.The thing exploded .Hot coffee grinds went all over my granddaughter arms face top part of her body.ir also projected into the counter and surrounding area. I quickly removed all the coffee grounds applied cool water to the area she said were burning.then applied ice packsonce she was calmer applied antibiotic cream Thus was a traumatic experience .there even grounds near her eye

    Model
    SS-7
    Where
    Oceanport, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 6, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Cusinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Jun 13, 2025, sent to the company Jun 18, 2025, published by CPSC Jul 3, 2025

    The product, in the report: Cuisinart DGB-450 grind and brew coffee maker. Number on prong 3121BN. Company asked for prong number when I reported it to them

    I had a Cuisinart DGB450 coffee maker that randomly turned itself on. The integrated coffee grinder just started grinding, not sure if the heater started heating. It is unsafe as it could start a fire.

    I unplugged it overnight for safety reasons. It did it again this morning. There is evidence via a websearch that this has happened to others.

    Model
    DGB-450
    UPC
    ?
    Serial number
    ?
    Bought from
    Bed Bath and Beyond
    Bought
    Jan 23, 2022
    Where
    columbia, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Oct 15, 2024, sent to the company Oct 29, 2024, published by CPSC Nov 13, 2024

    The product, in the report: Cuisinart Brew Central 12-Cup Programmable Coffeemaker - black with silver control panel

    This involves a Cuisinart Model DCC-1200 coffeemaker. On Oct. 8, 2024, at about 10:15 AM, as my wife and I were getting ready to leave the house for several hours, the coffeemaker started making some strange crackling noises. When we looked, we saw smoke pouring out of the top and bottom. We quickly unplugged the appliance and, before it could do any damage to our house, carried it out to the driveway and placed it away from the house. What made this incident so scary is that had we left our house two minutes earlier, it could have started a fire.

    Model
    Brew Central DCC-1200
    Bought from
    MACY’S, New York
    Bought
    May 1, 2018, about then
    Where
    Delmar, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Oct 14, 2024, sent to the company Nov 5, 2024, published by CPSC Nov 20, 2024

    The product, in the report: Cuisinart Grind and Brew SS-GB1, serial number DC-5031

    Cuisinart Grind and Brew Plus Coffee maker was only four months old when coffee started to boil in the carafe and the unit started to smoke.

    Model
    Grind and Brew SS-GB1
    UPC
    086279175694
    Serial number
    DC-5031
    Bought from
    Kohls
    Bought
    Jun 1, 2024
    Where
    EDWARDSVILLE, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 83, Unspecified
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Mar 14, 2024, sent to the company Mar 28, 2024, published by CPSC Apr 11, 2024

    The product, in the report: Cuisinart 1.7L Stainless Steel cordless electric tea kettle

    Cuisinart electric tea kettle started an electrical fire in the base of the unit when the kettle was not in use and powered off. Unit is plugged into GFCI outlet which has been tripping when not in use leading up to the failure

    Model
    CPK-17(CT)
    UPC
    4002905
    Serial number
    60310Q
    Bought from
    Amazon.com
    Bought
    Sep 15, 2015
    Where
    Isanti, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made May 18, 2023, sent to the company May 22, 2023, published by CPSC Jun 6, 2023

    The product, in the report: Cuisinart Fountain Coffee Maker

    Cuisinart Fountain Coffee Maker. The internal and removable “magnet drive” is supported by four plastic feet. One of the feet broke off while brewing and was ingested. The person felt something in their mouth and spit out the plastic piece before swollowling it.

    Model
    Fountain Coffee Maker FCC-2
    UPC
    No box
    Serial number
    None listed
    Bought from
    Fortress, Armed Forces – Pacific
    Bought
    Aug 12, 2022
    Where
    Leesburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Apr 8, 2023, sent to the company Apr 14, 2023, published by CPSC Apr 28, 2023

    The product, in the report: Cuisinart Premium Single-Serve Coffeemaker, Model SS -10, 72 Fluid Ounces, 9.33”D x 11.03” W x 12.13”H

    I am an adult and have a one-year-old Cuisinart SS-10 Premium Single-Serve Coffeemaker. When used, my ground fault circuit interrupter trips and the coffee maker smells like burning rubber or plastic. This has happened several times within the last week. I suspect if left unattended or if I continued using the product, a fire may occur or damage to my household electrical system. Fortunately, no one was injured. The coffee maker was placed on my indoor kitchen’s granite countertop.

    Model
    Model SS-10
    Serial number
    D/C 4821
    Bought from
    Kohl’s
    Bought
    Aug 14, 2022
    Where
    Ann Arbor, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 70, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Apr 6, 2023, sent to the company Apr 11, 2023, published by CPSC Apr 25, 2023

    The product, in the report: Cuisinart SS-10 coffee maker.

    Brewing coffee when device began smoking and tripped circuit breaker.

    Model
    SS-10
    UPC
    unknown
    Serial number
    1022
    Bought from
    Bed Bath Beyond
    Bought
    Oct 3, 2022
    Where
    phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Mar 29, 2023, sent to the company Apr 28, 2023, published by CPSC May 12, 2023

    The product, in the report: Cuisinart Coffeemaker Model # SS-10 Serial # 3621

    I purchased a Cuisinart/ConAir coffeemaker and it was about 6 months old. It was brewing a cup of coffee on 12/16/2022 and it made a loud noise and started to burn. It quit working and I unplugged it and took it outside. I contacted Cuisinart/Conair customer service and they asked for me to send it to them for evaluation. After, a few months they did send a report/email stated that there engineers determined that there was an internal issue in the machine. I asked for a refund and I had to replace the GFI outlet because that tripped when the machine shorted. They were not very helpful, and did finally refund the cost of the machine, but not the GFI outlet or repair costs. This was a dangerous incident and it did smell of something burning in the machine. Luckily, it was plugged into a GFI outlet and may have prevented a potential fire. I think that the US CPSC should be aware of this dangerous product that could cause fires.

    UPDATED ON 4/20/2023: [The risk of harm for the product below was fire and or shock due to the short circuit while operating and smell of something burning. I immediately unplugged the coffeemaker and took it outside. There was a short circuit and something burned internally on the product. This was while it was operating under normal conditions.]

    Model
    SS-10
    UPC
    N/A
    Serial number
    3621
    Bought from
    Bed Bath and Beyond, Michigan
    Bought
    Jun 1, 2022
    Where
    Plymouth, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Mar 6, 2023, sent to the company Mar 21, 2023, published by CPSC Apr 5, 2023

    The product, in the report: Black and Stainless Steel Cuisinart Brew Central 12 c. Programmable Coffee Maker (20V, 60Hz, 1025W). Sticker on front: PG-11358B. Features include a 2-hr auto turn-off. Used with the black filter housing cone and carafe that came with the coffee maker, as well as a reusable filter. Coffee maker has a replaceable charcoal water filter.

    What happened and what type of product: Walked into my kitchen and smelled something burning, which turned out to be my coffee maker (Cuisinart PG-11358B). Despite being off, the coffee maker, which was plugged in, was so hot it was smoking (some grey smoke was coming from inside the coffee maker) and the coffee left in the pot from earlier in the day was boiling. I unplugged the coffee maker, and since there were no flames, after a short period of time I was able to move the coffee maker outside. I kept the coffee maker in case anyone would like to take a look. Who was using the product: No one. I had made a pot of coffee earlier in the day, but the coffee maker was off when this incident occurred. How were the products being used: Coffee pot was not in use but was plugged in Were there any injuries that happened or may have happened while using the product: No injuries happened, but the house could have burned down. Someone could have easily been burnt by handling this product while hot. How did any injuries occur: N/A (no injuries occurred)

    Model
    DCC-1200
    Serial number
    11214 6
    Where
    Bozeman, Montana: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Jun 23, 2022, sent to the company Jun 30, 2022, published by CPSC Jul 22, 2022

    The product, in the report: Cuisinart Single Serve Premium Brewer. Basically this is Cuisinart’s version of a Keurig coffee maker. Model here: [REDACTED]

    Hi - this morning my wife went to use our Cuisinart Premium Single Serve Brewer (model show in Bed Bath and Beyond link below) and it started to smoke. Even after being unplugged, it smoked for several minutes. It definitely smelled like a mini-electrical fire, and was not steam or anything other than smoke.

    [REDACTED]

    Serial number
    Premium Single Serve Brewer
    Bought from
    Bed Bath and Beyond
    Bought
    Jun 6, 2021, about then
    Where
    Redlands, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made May 19, 2022, sent to the company May 23, 2022, published by CPSC Jun 7, 2022

    The product, in the report: Model Number: DCC-1200 Serial Number: 4218Y Color: Stainless Steel

    The Cuisinart coffee maker began making a loud popping noise. Upon further inspection I noticed it had began smoking and smelling of melting plastic then tripping the electrical supply breaker at the main electrical panel. The coffee maker was purchased 3 years ago almost to the day. The warranty is 3 years. We have owned about 5 previous Cuisinart model coffee makers in the past and this is the first time we had a problem like this.

    Model
    Model Number: DCC-1200
    UPC
    Unknown
    Serial number
    Serial Number: 4218Y
    Bought from
    Amazon
    Bought
    Apr 30, 2019
    Where
    Amsterdam, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jan 14, 2022, sent to the company Jan 27, 2022, published by CPSC Feb 10, 2022

    The product, in the report: Cuisinart SS-5P1 Single Serve Brewer Coffemaker, 40 oz, Silver Amazon link: https://www.amazon.com/gp/product/B014W1C1H2/ref=ppx_yo_dt_b_asin_title_o06_s02?ie=UTF8&psc=1

    Single-cup server coffee pot causes excessive water over spillage during brewing cycle. Coffee grains and water overflow from [REDACTED] holder during brewing process. Cuisinart is aware of this issue as there are complaints on Amazon.com and Cuisinart is replacing the units for consumers. No injuries occurred but this poses an electrical shock hazard with water pooling on countertops.

    Model
    SS-5P1
    Serial number
    2321
    Bought from
    Amazon.com
    Bought
    Nov 26, 2021
    Where
    Pelahatchie, Mississippi: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Dec 10, 2021, sent to the company Dec 16, 2021, published by CPSC Jan 3, 2022

    The product, in the report: Cuisinart 12 cup coffee percolator. Black base with metal container. It is model PRC-12, SN:D/C:0421.

    I have a Cuisinart PRC-12 coffee percolator. When I make my normal small pot of coffee, it works well. When I make a full pot of coffee, it trips my GFCI breaker. This is a replacement percolator supplied by the manufacturer. The original did the same thing. I reported it to the manufacturer and received this one from them under warranty. Since both percolators failed in the same way, I’m guessing there is a design or manufacturing issue. I don’t know if there is a danger with this product. If there is an electrical short to the metal pot, I am being protected by the GFCI curcuit.

    Model
    PRC-12
    Serial number
    D/C:0421
    Bought from
    Direct from manufacturer
    Bought
    Oct 1, 2021, about then
    Where
    LITITZ, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Sep 28, 2021, sent to the company Oct 1, 2021, published by CPSC Oct 18, 2021

    The product, in the report: PerfecTemp 14-cup Programmable Coffeemaker model DCC-3200 serial number 50622

    What made me want to file a report was when my wife lifted up the coffeemaker to clean the counter top and the bottom of the unit completely fell out and disintegrated. The rusted and corroded base plate on a PerfecTemp 14-Cup Programmable Coffeemaker by Cuisinart disintegrated after normal use over about 6 years and exposed electrical wires and components in the bottom of the coffeemaker. This gapping hole poses an electrical saftey and fire hazard. Being on the very bottom of the unit and out of view, the corrosion went unnoticed when cleaning the counter top because there is no warning in the manual to look under the coffeemaker for corrosion and you do not turn the coffeemaker upside down when you clean it. My wife and I use the product daily using the instruction unit guidelines. Potential injuries include electrical shock and fire.

    Model
    DCC-3200
    Serial number
    50622
    Bought from
    Macy’s Montebello Town Center, California
    Bought
    Sep 7, 2015
    Where
    Whittier, California: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Sep 17, 2021, sent to the company Sep 22, 2021, published by CPSC Oct 6, 2021

    The product, in the report: Cuisinart coffee maker model DCC1150

    I started to notice rust spots and an occasional water leak under our Cuisinart coffee pot. I took the bottom plate off and found the entire interior heating element and metal parts rusted/corroded from a leaking water hose

    Model
    Model DCC 1150
    UPC
    unk
    Serial number
    50616 A
    Where
    Sunrise Beach, Missouri: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Apr 30, 2021, sent to the company May 5, 2021, published by CPSC May 19, 2021

    The product, in the report: Cuisinart Coffee Makers DCC-1200

    Home use by myself and no injuries. Normal daily use. I’d like to report on two Cuisinart Coffee Makers Model Number : DCC-1200. Unit one failed in June 2013 after a couple years of use. It began hissing and popping and a burning smell came from the heating unit. Unit two failed March 2021. Water leakage onto the heating unit when going into the the heating brew cycle. Potential electrical short issue as a result of this. No leakage unless it’s heating up. Both units exhibit similar failures relative to the heating units.

    Model
    DCC-1200
    UPC
    N/A
    Serial number
    30411Y
    Where
    McHenry, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 62, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Apr 15, 2021, sent to the company Jun 3, 2021, published by CPSC Jun 17, 2021

    The product, in the report: Single serve, electric coffee maker

    The consumer’s wife used the coffee maker and water came into the cup, but it was weak. There was very little coffee flavor. She made another cup and it was fine.

    The consumer checked the coffee maker and there are metal puncture pieces on the top and bottom. The consumer said he has cleaned the coffee maker in the past and had to be careful, not to prick his finger. When he checked it today, he found that the top puncture piece was gone and had broken off. The consumer did not find that broken piece. There were no injuries.

    4/16/2021: The consumer called the manufacturer and reported the problem to them. Their rep. (name unknown), told him it was past the warranty and they could not replace it. However, they would offer 20% off the purchase of a new item. The consumer is not sure what he will do.

    There have not been any injuries, but he is very concerned about the possibility of an injury with this type of problem.

    Model
    SS-6
    Serial number
    60623
    Bought
    Apr 1, 2018, about then
    Where
    Warminster, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Jan 10, 2021, sent to the company Feb 1, 2021, published by CPSC Feb 16, 2021

    The product, in the report: Cuisinart 12-Cup Programmable Coffeemaker

    Cuisinart 12 cup programmable coffee maker DCC-500 started smoking / burning up. Didn’t catch fire but the electrical problem burnt / melted a hole in the bottom. [REDACTED] used this coffee maker daily in our kitchen. No injuries but this may have caught fire had we not smelled the acrid buring odor and rushed to unplug the coffee maker.

    Model
    DCC-500
    Serial number
    last 5 were 50210
    Bought from
    Menards, Illinois
    Bought
    Apr 7, 2018
    Where
    Longboat Key, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Jul 21, 2020, sent to the company Aug 20, 2020, published by CPSC Sep 3, 2020

    The product, in the report: Cuisinart coffee maker - model DCC-1200

    My Cuisinart 12-cup coffee maker - model DCC-1200 - started smoking.

    The coffee had already been made about one hour prior. The burner was on to keep the coffee warm. I was in the kitchen when I heard about 3 or 4 clicks and then I saw some smoke coming from the coffee pot. It took me about 5 or 10 seconds to unplug it at which time the burning smell was evident and the smoke was more significant.

    No fire started -- most likely because I unplugged it in time. I understand now this is not that uncommon for electric coffee pots --- that when the thermostat fails a smoke or fire situation is very likely.

    Model
    DCC-1200
    Bought from
    HOUSE SALE
    Where
    Pittsburgh, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Jun 8, 2020, sent to the company Jul 20, 2020, published by CPSC Aug 3, 2020

    The product, in the report: Electric countertop coffee maker

    The consumer’s wife was making coffee and heard an unusual noise and saw flame that flashed for a second. She immediately turned it off and unplugged it from the wall outlet. It also tripped the GFCI on the electrical wall outlet, itself.

    She and the consumer examined it a bit later and found that the electrical cord was frayed near the end that connects to the base of the coffee maker. The consumer said that he could see the physical wires and the rubber coating appears broken in an area, less than an inch.

    Damage was limited to the coffee maker.

    5/28/2020: The consumer started contacting the firm about this matter. It seemed as if the firm documented the details, but did not provide any resolutions as to what they may offer.

    Through early June 2020, the consumer followed up with them numerous times. Eventually, they offered to investigate the matter and provided a label to return the product. The consumer called UPS after receiving the label and was told there would be a $12 charge to pick it up. The consumer called the firm back and they claimed that they prepaid the label. Afterwards, the firm agreed to send a physical label by mail and told the consumer he could attach it to the product and mail it to him.

    The firm’s rep. indicated that once they received the product, they would investigate it and try to identify the cause. After the investigation, they will determine if they will provide any assistance to the consumer.

    The consumer has been communicating with Conair Corporate Claims Dept. (Claim # [REDACTED]). This is supposedly the parent company.

    The firm also told the consumer that the product was out of warranty.

    Note: As an update to this report, on June 12, 2020 I had my electrical outlet assessed for damages due to the electrical malfunction of the coffeemaker and he charged $100 for that assessment. In addition we are seeking reimbursement for having loss of [...] get daily coffee until this delay by the manufacturer is remedied by also [...] the coffeemaker (which we were told was discontinued with an equipment or upgraded model.

    Model
    DTC-975BKN
    Serial number
    30328
    Bought
    Jun 1, 2015, about then
    Where
    Desplanes, Illinois: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Apr 25, 2020, sent to the company May 1, 2020, published by CPSC May 15, 2020

    The product, in the report: Cuisinart coffee maker DGB 700

    My cuisinart coffee maker model DGB-700, serial number 21019T overheated and began to smoke and melt plastic. This also happened before with my previous Cuisinart that was the same model. If I had not unplugged it, I think it would have caught fire.

    Model
    DGB 700
    Serial number
    21019y
    Where
    Cranston, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. First aid

    Made Apr 13, 2020, sent to the company Apr 21, 2020, published by CPSC May 5, 2020

    The product, in the report: Cuisinart coffee maker. Model #CHW-12

    Cuisinart coffee maker overheated and literally melted down ,smoking, on my kitchen counter. Spewing acrid smoke and molten plastic. If I had not been at home my house would have burned down. Inhaling smoke, burning hands on hot liquid plastic.

    Model
    CHW-12
    UPC
    400912170714
    Bought from
    Kohls.com
    Bought
    Jul 13, 2018
    Where
    Brewster, New York: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    Reports CPSC links to it
    20200411-38851-2147372970
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  28. No one hurt

    Made Oct 6, 2019, sent to the company Oct 30, 2019, published by CPSC Nov 14, 2019

    The product, in the report: Coffee Maker with built-in grinder

    My coffee maker over-heated and began to smoke this morning. The brewing cycle was complete and the coffee maker was on keep-warm. My wife and I heard a loud popping sound in the kitchen coming from the coffee maker. We un-plugged it immediately, and noticed that it was producing smoke and a bad odor. The coffee in the pot was almost boiling, and there is a visible crack in the warmer. I believe we averted a fire by un-plugging the unit quickly. We were fortunate that this happened on a Sunday morning and had not left for work as would be typical in a weekday.

    Model
    DGB-550
    Serial number
    010180
    Bought from
    Macy’s
    Bought
    Oct 21, 2015, about then
    Where
    Joliet, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Aug 5, 2019, sent to the company Aug 30, 2019, published by CPSC Sep 16, 2019

    The product, in the report: Cuisinart Drip Coffee Maker DCC-3650 | Model DCC-3650

    This morning I put about 16oz of water and coffee into my Drip Coffee Maker, DCC-3650. A few minutes later I heard a couple pops, kind of like when there is water on the bottom of the carafe, but they seemed louder somehow. This attracted my attention which is when I noticed a burning odor. I went over to the coffee maker and noticed that it was smoking and that the hot plate was bright red. I had never seen the red ring of the hot plate before. I pulled the plug and ran outside with the unit. The coffee maker was smoking heavily by then but did not burst into flames. I have lots of photos I took of it if you want to see them. There really isn’t any outside damage. I also remember that there was a weird code on the display that I thought was an ERR or something like that.

    Model
    DCC-3650
    Serial number
    209134
    Bought from
    Kohl’s
    Bought
    Aug 6, 2014, about then
    Where
    Omaha, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Jul 22, 2019, sent to the company Aug 9, 2019, published by CPSC Aug 23, 2019

    The product, in the report: Cuisinart Programmable Coffeemaker Model #DCC-1100

    Consumer reports while he was getting ready for work one morning, he heard a noise from his home’s kitchen and saw a bright light. Upon investigation he saw a fire had started, with flames emitting from the coffee maker’s wire/plug in the wall socket. Consumer pulled the plug and inspected for any other sign of continued fire.

    Model
    Cuisinart Programmable Coffeemaker #DCC-1100
    Serial number
    00512
    Bought from
    Costco Wholesale, Washington
    Bought
    Sep 1, 2009, about then
    Where
    Peabody, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. First aid

    Made May 28, 2019, sent to the company Jun 7, 2019, published by CPSC Jun 21, 2019

    The product, in the report: Cuisinart DTC-975BKN Programmable Automatic Brew-and-Serve 12-cup Thermal coffeemaker.

    Bought a Cuisinart DTC-975BKN Programmable 12 cup coffee maker. I had read other reviewers Amazon complaints that it tends to spill over and has caused burns. I thought it was user error, so I read the directions carefully but it happened to me too. The coffee maker does not safely brew more than 8 cups. The coffee maker kept spilling over, then the third time used, just stopped working. Amazon exchanged it, and the replacement did the same thing.

    I got second degree burns all over my left hand trying to catch it before it made a big mess. Other Amazon reviewers reported the same thing.

    I contacted Cuisinart, and after many many email exchanges, their best offer was to have me ship the coffee maker to them, have them examine it, and if they determined that it was defective, they would send another replacement. I told them I thought it was a defect in design, not in manufacture, so an examination would not help, and they design needed to be improved to make it safe.

    Model
    DTC-975BKN Programmable Automatic Brew-and-Serve 12-cup Ther
    UPC
    I don’t know
    Serial number
    0818
    Bought from
    Amazon
    Bought
    Feb 7, 2019
    Where
    Lakewood, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuininart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  32. Hurt, no treatment

    Made Jan 29, 2019, sent to the company Feb 14, 2019, published by CPSC Mar 4, 2019

    The product, in the report: Cuisinart PerfecTemp 14-cup Coffee Maker. Model: DCC-3200W

    On July 18, 2018 I contacted Cuisinart Customer Service because my coffeemaker (Model: DCC-3200W) was leaking water from the bottom of the coffeemaker. The product was still under warranty and they sent me a replacement product. Not even 6 months later, the replacement coffeemaker is having the same problem - even worse. ( So two coffeemakers, same model, both leaking water from the bottom.)

    When water is placed in the reservoir for overnight auto-programming to make coffee in the morning; as it passes through the system, somewhere water leaks out. This time 14-cups of water leaked onto my counter, onto the wood floors, behind the stove and its outlet and drench everything else on the countertop. It is causing a safety issue as when it leaks, because first, if you don’t know the water everywhere is hot, you burn yourself, when you clean it up (like I did this morning). Secondly, if you don’t notice it right away (as in this morning), the electric cord where it goes into the unit sits in the water. Furthermore, you can smell a burning scent as it is dripping on the inside of the coffeemaker and getting onto the internal heating element. The original date of my problem started in February of 2018. I notified the company in July 2018, replacement sent out on July 19th and now the replacement product has the same issue (January 2019).

    Model
    DCC-3200W
    Bought from
    Replacement from Cuisinart
    Where
    Twin Lakes, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. No one hurt

    Made Oct 19, 2018, sent to the company Dec 6, 2018, published by CPSC Dec 20, 2018

    The product, in the report: Cuisinart Fully Automatic Burr Grind & Brew Coffeemaker DGB-700 Series. Serial #60517

    The coffeemaker had been turned on manually to brew a pot. About 1 hour after brewing, I heard a crackling noise. It was still plugged in , keeping the carafe warm at the time. I investigated the noise, found the pot to have dark, acrid smoke coming from it (from the hot plate part) and I unplugged it. The smoke and odor of burning plastic continued to build so I grabbed the unit, threw it in the sink and put the fire out with water.

    Model
    Fully Automatic Burr Grind & Brew Coffeemaker DGB-700
    Serial number
    60517
    Bought from
    Crate & Barrel
    Bought
    Mar 1, 2016, about then
    Where
    Reston, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Aug 17, 2018, sent to the company Sep 7, 2018, published by CPSC Sep 21, 2018

    The product, in the report: Cuisinart electric coffee maker

    I had purchased a Cuisinart electric coffee maker DCC-2800 about 4 years ago. The item is in a weekend home so is not used daily. I noticed there was some leakage in front of article and for some time I thought it was spilling coffee. The issue was intermittent at first.Yesterday I picked up the machine and discovered the entire metal plate on the bottom was corroded and half missing. I believe this could be dangerous and called Cuisinart customer service. The service agent was rude and only was concerned if there was an injury . I informed her there was a stain on my countertop but that was not primary concern, which was the unit was a potential hazard. She indicated it was no longer under warranty and there could be no follow up without a report. I told her I had sent photos to customer service and was primarily concerned regarding a safety hazard, bottom line, they only would take a report if there was an injury or damage. Fortunately I asked to speak with the supervisor who took a damage report ( indelible black stain on Formica countertop.) I kept explaining that that was not my major concern and asked if they had seen the photos I sent. They said it was a separate department for e mails and I would hear from the insurance company within two weeks.... but onlynabout the countertop. Since the call I checked reviews on other models of Cuisinart coffee makers and there are similar report of corroded bottom plates which cover the electric unit. Why are these products not recalled? The safety aspect needs investigation.

    Model
    DCC-2800
    UPC
    ?
    Serial number
    21226A
    Bought from
    Chef Shop
    Where
    South Egremont, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Aug 2, 2018, sent to the company Aug 10, 2018, published by CPSC Aug 24, 2018

    The product, in the report: Cuisinart DGB 700 grind and brew coffee maker

    My wife and I had originally purchased a Cusinart DGB 700 grind and brew coffee maker 2 yrs ago. With the original coffee maker approximately 6-8mo after purchase I heard a loud clicking sound after brewing a pot of coffee and noted profuse amounts of smoke and burning plastic smell coming from the machine. This was reported to Cuisinart, who replaced the machine and we sent it back to them for analysis. The replacement machine broke approx 1 yr later due to a faulty grinder. The re-replacement of said machine and a similar incident to the first machine this morning after brewing a pot of coffee. The hot plate portion of the machine was glowing red when I removed the pot of coffee from the machine. Increasing amount of smoke and burning plastic smell were noted as well. This seems to be a pattern of hot plate overheating with significant fire risk.

    Model
    DGB 700
    Bought from
    Cuisinart
    Bought
    Apr 1, 2017, about then
    Where
    Chagrin Falls, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Jul 6, 2018, sent to the company Mar 7, 2019, published by CPSC Mar 22, 2019

    The product, in the report: Cuisinart DCC-1150 coffee pot

    I wish to send you pictures of the underneath parts our Cuisinart DCC-1150 coffee pot (after 4 years of use) as I am concerned with the safety issue here. We were experiencing water on the counter under the coffee pot so my husband took the bottom off to investigate the problem and we saw heavy corrosion around the heating coil and associated wires. We did purchase another DCC-1150 as a replacement, but now I do not dare to leave it plugged in because of this safety issue. The pot has a timer to start the coffee at a certain time. Well, this just can’t happen if you don’t trust leaving it plugged in. (The instruction manual actually says: “Always unplug from outlet when not in use and before cleaning.”) My husband, an aerospace engineer, said that if proper materials were used, there would not have been corrosion to such a degree and there would have been less of a safety issue. We did send an email to Cuisinart asking that my complaint be forwarded to their engineering departme

    Model
    DCC-1150
    Where
    United States: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Jul 6, 2018, sent to the company Sep 11, 2018, published by CPSC Sep 25, 2018

    The product, in the report: Cuisinart automatic cold brew coffee maker Model dcb10

    The product was being used to make cold brew coffee. Everything was prepared and ready to go with the last step pouring water into the machine. It was during this last pour that I heard a ping which was weird but I turned the machine on. Luckily I was a little worried/curious about the ping sound prior to finishing the brew. I looked closer at the glass carafe and noticed it had cracked where the handle attached. The brewer was still running and I needed to be sure that no glass has entered the drink. I ran my finger along the crack on the inside and a tiny shard came loose on my finger. I then shut down the machine and disposed of the contents. However I don’t think it is safe to use and could easily result in injuries.

    Model
    Dcb10
    UPC
    I don’t know
    Serial number
    1817
    Bought from
    Kohl’s department store, Ohio
    Bought
    Jan 1, 2018, about then
    Where
    MEDINA, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Feb 12, 2018, sent to the company May 10, 2018, published by CPSC May 24, 2018

    The product, in the report: Cuisinart Classic Thermal 10-cup Programmable Coffeemaker DCC-1150 Series

    To whom it may concern: I am sending you these pictures of our Cuisinart DCC-1150 coffee pot (after 4 years of use) as I am concerned with the safety issue here. We were experiencing water on the counter under the coffee pot so my husband took the bottom off to investigate the problem and this is what he came up with. We did purchase another DCC-1150 as a replacement, but now I do not dare to leave it plugged in because of this safety issue. The pot has a timer to start the coffee at a certain time. Well, this just can’t happen if you don’t trust leaving it plugged in. (The instruction manual actually says: “Always unplug from outlet when not in use and before cleaning.”)

    My husband, an aerospace engineer, said that if proper materials were used, there would not have been corrosion to such a degree and there would have been less of a safety issue. We did send an email to Cuisinart asking that my complaint be forwarded to their engineering department, but a return email “scolded” us for removing the bottom plate as they could no longer provide a replacement (although the unit was out of warrantee). We felt it important to disclose this problem to you as lives and houses could be in jeopardy.

    Model
    DCC-1150/Classic Thermal 10-cup Programmable Coffeemaker
    Serial number
    207028
    Bought from
    Bed Bath & Beyond
    Bought
    Nov 29, 2012
    Where
    Wayne, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. Seen by a doctor or nurse

    Made Jan 16, 2018, sent to the company Jan 25, 2018, published by CPSC Feb 15, 2018

    The product, in the report: Cuisinart Brew Central 14-cup Programmable Coffeemaker (model CBC-6400PC)

    This morning I received second-degree burns when the bottom of my coffeepot spontaneously fell out, inundating my feet with scalding coffee. I’m wondering if I have an actionable case.

    Details: At 6:15 a.m. I arose and went downstairs to get my first cup of coffee, as is my habit.

    The Cuisinart Brew Central 14-cup Programmable Coffeemaker (model CBC-6400PC) had turned on automatically at 5:30 a.m., as usual, so the coffee was hot and ready.

    As I lifted the full glass pot from the coffeemaker and moved it toward my adjacent cup, the bottom of the glass pot broke out, and the hot coffee was released all at once onto my feet. I did not bump the pot against any other surfaces. There was no impact with anything.

    I was wearing socks, and the hot liquid remained in contact with my skin until, in panic, I hurried into the bathroom and submerged each foot in the toilet in turn.

    Both feet received second-degree burns, which were diagnosed and treated at a PeaceHealth urgent care center around 9:30 this morning. The left foot, of which I’ve attached a couple of pictures, suffered much greater damage.

    Until it heals, which the doctor said would be possibly two weeks, I’ll be unable to wear shoes and therefore unable to go outside or partake of my daily hikes or frequent bike rides or rounds of golf.

    The pot that broke had no previous apparent imperfections and had been used and washed normally since we bought it from Costco on June 1, 2016.

    The break in the glass followed the pot’s lower metal band partway and also separated in a clean line along the bottom edge of the pot, as the attached photos show. I’m no engineer, but it seems that the nature of the break indicates a weakness in the glass rather than any accidental impact.

    Model
    Cuisinart Brew Central 14-cup Programmable Coffeemaker (mode
    Bought from
    costco
    Bought
    Jun 1, 2016
    Where
    eugene, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  40. No one hurt

    Made Dec 18, 2017, sent to the company Dec 27, 2017, published by CPSC Jan 11, 2018

    The product, in the report: Cuisinart 12-cup coffee maker #DCC-1100BK

    In normal use of my Cuisinart 12-cup coffee maker (once daily) I noticed that the power cord was deformed. Upon closer observation I discovered it it actually melting! This is the second time I’ve had an electrical problem with the same model coffee maker from Cuisinart. In fact a previous device (same modal) nearly caught fire in the base of the unit. Thankfully for me only smoke and stench without fire.

    Model
    DCC-1100BK
    Bought from
    BJ’s
    Bought
    Aug 16, 2017
    Where
    Walworth, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  41. Hurt, no treatment

    Made Aug 11, 2017, sent to the company Feb 27, 2018, published by CPSC Mar 13, 2018

    The product, in the report: coffee maker

    The consumer stated that the unit has been leaking steam since it was replaced by another unit that did the same thing.

    (08/06/2017) The consumer stated that his wife was getting a cup of coffee from the coffee maker. The top of the coffee maker lifted and steam from the unit scalded his wife’s left wrist.

    No medical attention was required.

    (08/10/2017) The consumer contacted the firm about the incident. He advised them that he wanted his money back. The firm refused.

    Model
    DCC-2800
    Serial number
    60929A
    Bought from
    Kohl.com
    Bought
    Feb 4, 2017, about then
    Where
    Buffalo, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  42. Hurt, no treatment

    Made Jul 31, 2017, sent to the company Aug 18, 2017, published by CPSC Sep 1, 2017

    The product, in the report: Single serve coffee brewing system which uses Keurig K cups.

    We purchased a Cuisinart Model SS-5 coffee maker to use primarily in our motor home. The coffee maker is designed to use Keurig K cups. The coffee maker has not operated properly since we bought it. After inserting the K cup into the machine, you are to lower the upper portion of the machine which punctures the top of the K cup and seals the top to the cup before the brewing process starts. Apparently the puncturing device on the underside of the top piece was poorly designed as it pushes down on the top of the K cup causing the top of the K cup to separate from the cup itself. When the brewing process starts, hot water and steam escapes from several points around the “seal” which does not seal. This is hazardous to the consumer! I have been burned a couple of times. Another issue with this coffee maker, although not a safety issue, is the amount of coffee the machine makes at one time. Even if you select the 10 ounce size, you get a half a cup at best! The machine supposedly has a three year warranty but I have not been able to elicit a response from Cuisinart to date. I recently noticed at a store that carries coffee makers that Cuisinart has discontinued Model SS-5 and replaced it with Model SS-6. The puncturing device on the underside of the top of the unit has been re-designed and is much sharper and punctures straight down. Obviously Cuisinart knew it had a problem with the SS-5 and changed the design!

    Model
    SS-5
    UPC
    86279 08977
    Serial number
    51006
    Bought from
    Amazon
    Bought
    May 25, 2016
    Where
    Placitas, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  43. No one hurt

    Made Jun 25, 2017, sent to the company Sep 21, 2017, published by CPSC Oct 5, 2017

    The product, in the report: Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker, brushed chrome/black

    The burner on my Cuisinart DGB-700BC grind and brew 12-cup coffeemaker has failed twice causing the burner to overheat. The first time was in July 2016 and I replaced the machine under warranty. Just recently, the burner on the replacement failed, again causing the machine to overheat

    Model
    DGB-700BC
    Serial number
    60519Y
    Bought from
    Conair Corp
    Bought
    Jul 15, 2016
    Where
    Whitmore Lake, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Grind-and-Brew, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made May 28, 2017, sent to the company Jul 31, 2017, published by CPSC Aug 14, 2017

    The product, in the report: Cuisinart® Grind & Brew™ 12-Cup Automatic Coffee Maker Model DGB-700BC

    My Cuisinart® Grind & Brew™ 12-Cup Automatic Coffee Maker Model DGB-700BC almost start a fire yesterday. About 30 minutes after the normal morning brewing completed. I noticed a melting plastic smell. I then heard the coffee, that was still in the carafe, start to boil. I removed the carafe and noticed the hot plate was smoking. I tried to turn off the unit by pressing the off button, but the control panel was unresponsive. I finally unplugged the coffee maker and took it out of the house. The bottom of the unit was too hot to touch. The counter top, under the unit, had signs of scorching. Had I not been near the kitchen, to smell the burning plastic, I sure the unit would have caught fire.

    Model
    Model DGB-700BC
    Bought from
    Online
    Bought
    May 1, 2015, about then
    Where
    Avon, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made May 24, 2017, sent to the company Jul 28, 2017, published by CPSC Aug 11, 2017

    The product, in the report: Classic programmable coffee maker 12 cup

    I just sent by email an issue on an unsafe coffee maker toCuisinart as follows:

    We have a Coffee maker DCC-1100 which came on unexpectantly by itself this morning. It was programmed for 5:45 am and it came on and brewed and turned off at approximately 7:45. I poured a cup sometime after that and it was in fact off. Sometime in the next hour my wife smelt something burning.

    The coffee was boiling and something smelled like it was burning: maybe coffee or maybe electrical. We unplugged it.

    I drained the coffee which was still hot liquid.

    I am not sure when we purchased it, but the serial # is 90908.

    My concern is what if this would have happened if we had left home this morning.

    Please address this safety issue and let me know what you find. I have saved the device if you want to examine it.

    Thank you,

    [REDACTED]

    Model
    DCC-1100
    Serial number
    90908
    Where
    Alexandri, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Apr 23, 2017, sent to the company Jul 18, 2017, published by CPSC Aug 1, 2017

    The product, in the report: Cusinart dgb-900bc. However, reading online it appears this is a general design problem with all Cuisinart coffee makers.

    Cuisinart coffee maker was leaking water when in use. Noticed that the heating element was leaking water. The appliance is designed poorly so that when the heating element expands, it will expand into the retaining bar causes water leaks of boiling water into the counter and into the coffee maker case.

    One safety concern is water and electricity mixing to cause a shock.

    Another danger is the retaining bar rusting through and the heating element dropping onto the plastic causing a fire hazard.

    The next danger is boiling water scalding someone.

    Model
    dgb-900BC
    Serial number
    30408Y
    Bought from
    Amazon.com
    Bought
    Sep 2, 2013
    Where
    West New York, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Mar 30, 2017, sent to the company May 12, 2017, published by CPSC May 26, 2017

    The product, in the report: Coffee Maker

    Cuisinart coffee maker model DCC1100 serial #01202- 1 hour after coffee brewed and hot plate in warming mode, control panel blanked, heating element over temped and started burning plastic and insulation. I was in room when this occurred and was able to unplug coffee maker before further damage could occur. There are two thermal fuses to heating element wiring neither of which opened.

    Model
    DCC1100
    Serial number
    01202
    Bought from
    Macy’s, Minnesota
    Where
    Burnsville, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisnart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Mar 8, 2017, sent to the company Apr 14, 2017, published by CPSC Apr 28, 2017

    The product, in the report: Cuisinart Model DCC-1100BK, Serial #11216 Automatic drip coffee maker.

    I was in my kitchen when I heard a sound coming form the drip coffee maker. It was the sound of the coffee in the holding pot boiling. Then I smelled wires burning. I ran over to unplug the machine. It had shorted out.

    Upon examination, a hose that runs from the water tank to the heating element split right at a clamp point. This allowed water to flow into the electronics compartment.

    I have no doubt this would have caused a fire had I not been present.

    Model
    DCC-1100BK
    Serial number
    11216
    Bought from
    Amazon
    Bought
    Mar 12, 2012
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Feb 26, 2017, sent to the company Apr 6, 2017, published by CPSC Apr 20, 2017

    The product, in the report: cuisnart coffee maker - check description - already included in report serial number 31209A DCC-750

    We have a cuisinart coffee maker (DCC - 750 series; 120V AC 60 HZ 1025 W serial # 31209A) bought from Boscovs about 3 years ago. Today I heard a popping sound. The coffee pot was not on at the time. All of the sudden, I smelled a strong acrid stench and smoke was pouring out of the back. The smoke seemed to be coming from underneath and filled the house. We immediately uplugged the machine and rushed it outside. If I hadn’t noticed this I am afraid my house could have burned down. We looked to consumer report to see if others had run into this problem. It seems that hundreds of people have had this same issue and yet Cuisinart is still selling this coffee maker. It also seems as if you CPSC has been contacted repeatedly. I don’t understand how nothing has been done. Please contact me at ASAP to tell me what can be done ([REDACTED]).

    Model
    serial number 31209A DCC-750
    Serial number
    31209A
    Bought from
    Boscov
    Where
    Benton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 82, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Feb 26, 2017, sent to the company Apr 3, 2017, published by CPSC Apr 17, 2017

    The product, in the report: Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker, Brushed Chrome/Black

    Today after brewing a pot of coffee my Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker, Brushed Chrome/Black almost caught fire. About 30 minutes after the coffee had finished brewing the unit began to crackle and make strange noises. I then noticed that the unit was smoking from the heat plate and it smelled like there was an electrical fire. I quickly realized what was happening and I was able to unplug the unit before it got any worse, I am just thankful that I happened to come back into the kitchen at that very moment. I’m afraid what might have happened had I not been right there when this all started, I went on Amazon which is where I purchased the product and apparently this is a very commonly reported problem. Not even sure how this thing is still being sold. It is a fire hazard and is going to end up killing someone.

    Model
    DGB-700BC Grind-and-Brew 12 Cup Automatic Coffeemaker
    Serial number
    50929
    Bought from
    Amazon
    Bought
    May 14, 2016
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisnart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  51. Hurt, no treatment

    Made Feb 18, 2017, sent to the company Mar 9, 2017, published by CPSC Mar 23, 2017

    The product, in the report: Cuisinart 12 cup grind and brew coffee maker Product dimensions are 19.9 x 16.1 x 15.6 inches Black and stainless steel

    I own the Cuisinart (model DGB-700BC) 12 cup grind and brew coffee maker. On the day of the incident, I brewed coffee and left the coffee maker on to keep the coffee warm. It has an auto shutoff feature so I usually leave it on without worry. About an hour after I brewed my coffee, I heard the coffee pot moving around and I thought it was my husband moving it. As I walked to the kitchen, I noticed a smell of burning plastic. When I got to the kitchen, I saw the coffee pot bouncing on the coffee maker’s warming plate and smoke emanating from around the bottom of the machine. I immediately unplugged the coffee maker and placed it outside. I had to open all of the doors and windows in my house to air out the smell. The smell caused me to gag and gave me a headache and nauseous feeling for the rest of the day. After this incident, I searched online to see if other customers have reported similar incidents. There are many reviews online of people reporting the same experience that I had. Cuisinart has offered to replace my coffee maker since it is still within the limited warranty period. I have had this coffee maker for 1 year and 1 month and for $180 I expected it to last longer and not attempt to burn my house down. I am worried I will have the same experience with the replacement since customers have also reported that their replacement coffee makers also burned out. I think this item is a fire hazard and needs to be recalled in order for Cuisinart to investigate the issue of this particular model’s affinity to start smoking. I am honestly surprised this item has not already been recalled given the number of reports of this coffee maker smoking and burning out. It seems to me like Cuisinart has chosen to ignore the complaints in the interest of profits.

    Model
    DGB-700BC
    UPC
    718122247011
    Serial number
    50915Y
    Where
    South Jordan, Utah: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. No one hurt

    Made Feb 5, 2017, sent to the company Mar 3, 2017, published by CPSC Mar 17, 2017

    The product, in the report: Cuisinart Burr Grind & Brew Coffeemaker, DGB-700 BC

    Our Cuisinart Burr Grind & Brew Coffeemaker, DGB-700 BC, burnt this morning. It had brewed 10 cups and had some coffee in the pot on the warmer. It made gurgling noises and started to smoke. It smelled like burned plastic. We unplugged it and it kept smoking from under the warmer plate and then the other areas for several minutes after it was unplugged. There was visible smoke in the kitchen and the counter under it was hot.

    Model
    DGB-700BC
    UPC
    8627901652
    Serial number
    60519Y
    Bought from
    Cuisinart
    Bought
    Aug 15, 2016, about then
    Where
    Maynard, United States: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Jan 26, 2017, sent to the company Feb 15, 2017, published by CPSC Mar 2, 2017

    The product, in the report: Fully automatic Burr Grind & Brew Coffeemaker black/stainless

    Had set our Cuisinart Burr Grind & Brew to grind and brew as we do most mornings. My husband left for work at 5am and I happened to get up early. When I was in the kitchen getting my coffee mug , the appliance started smoking, the heat plate turned bright red and began sparking beneath the bright red plate. It was overheated, smoking, and had a strong electrical smell. I had to unplug the appliance and take it outside as my kitchen was filling with smoke. It no longer works. If I had awoken or had not been in the kitchen at this time my house with me in it would have been in flames. I am furious this happened and even more so after reading that other consumers have had similar problems. What does it take to issue a recall? A house in flames? A needless painful fiery death? What??

    Model
    DGB-700BC series
    Serial number
    51022Y
    Bought from
    Amazon.com
    Bought
    Apr 7, 2016
    Where
    Battle Ground, Washington: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Jan 4, 2017, sent to the company Jan 12, 2017, published by CPSC Jan 30, 2017

    The product, in the report: Coffeemaker

    Purchased a Cuisinart Grind and Brew coffeemaker in the fall of 2015. Model DGB-700. Within three months, the warming plate caught fire requiring me to put it into the sink to put the fire out. Cuisinart replaced the coffeemaker with the same model Dec 27, 2015. This morning, that coffeemaker’s warming plate caught fire.

    Model
    DGB700BC
    UPC
    ?
    Serial number
    6011y
    Bought from
    amazon.com
    Bought
    Dec 27, 2015
    Where
    Livonia, New York: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Dec 30, 2016, sent to the company Jan 10, 2017, published by CPSC Jan 26, 2017

    The product, in the report: Cuisinart Grind and Brew DCB-700BC

    My Cuisinart grind and brew coffee maker had an electrician fire this morning. It appears the warming plate overheated and melted the plastic around it.

    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Dec 16, 2016, sent to the company Apr 13, 2017, published by CPSC Apr 27, 2017

    The product, in the report: 12 cup coffee maker

    The consumer used the unit to brew approximately 4 cups of coffee and shortly after the coffee finished brewing the consumer heard a popping noise. When the consumer turned around she noticed thick smoke emitting from the base of the unit. The consumer immediately removed the coffee pot and unplugged the unit then put it outside. The consumer did not notice external damage but she believes there may be internal burn damages.

    The consumer indicated that she read multiple reports online for similar incidents with his model. The consumer believes the unit presents a fire hazard and should be recalled.

    There are no prior incident.

    The consumer indicated that she uses the unit five times a week and brews four cups of coffee.

    The consumer has called the firm but she has not been able to speak with anyone because the lines are busy.

    Model
    DGB-700BC
    UPC
    Unknown
    Serial number
    80714C
    Bought
    Jun 1, 2008, about then
    Where
    Londonderry, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. Hurt, no treatment

    Made Nov 21, 2016, sent to the company Nov 30, 2016, published by CPSC Dec 14, 2016

    The product, in the report: Coffee Maker with an insulated carafe. The top of the carafe twists off/on but is not properly sealing, so when you are pouring, the hot coffee runs down the carafe and drips off the bottom. Since it is under the carafe, you can’t see the coffee running until it drips on you or the floor/counter top.

    Purchased a new Cuisinart Model DCC-1150 Coffee Maker to be used in an office by 5 people. The FIRST time we used it the carafe leaked hot coffee from the poring spout which ran down the pot and dripped hot coffee on the user. I called Cuisinart and was advised that since this coffee pot is being used by a business, the warranty is void. Due to the hazardous issue with this carafe, we are no longer using it. I can understand that a warranty would have a shorter limitation if it is being used in an office environment, but that should be no excuse for one that is hazardous and new out of the box.

    Model
    Model DCC-1150
    Serial number
    60704A
    Bought from
    On Line
    Bought
    Oct 26, 2016
    Where
    Rancho Dominguez, California: Other Public Property/Office
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  58. No one hurt

    Made Nov 5, 2016, sent to the company Nov 15, 2016, published by CPSC Nov 30, 2016

    The product, in the report: Cuisinart BrewCentral 12-Cup Programmable Coffee Maker

    My Cuisinart BrewCentral 12-Cup Programmable Coffeemaker, Model DCC-1200, Serial #20914 recently began smoking while brewing coffee. The electrical-smelling smoke started from the heating plate under the pot, so I turned it off and unplugged the machine. At that point smoke started pouring from the hole where the electrical cord enters the machine. Another friend of mine had the same model catch fire in their kitchen. This coffee maker was less than 2 years old.

    Model
    BrewCentral 12-Cup Programmable CoffeeMaker, DCC-1200
    Serial number
    20914
    Bought from
    Macy’s
    Bought
    Nov 29, 2014, about then
    Where
    San Diego, California: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. Hurt, no treatment

    Made Sep 16, 2016, sent to the company Sep 26, 2016, published by CPSC Oct 11, 2016

    The product, in the report: Cuisinart 12-Cup Programmable Thermal Coffeemaker. DTC-975BKN Stainless carafe .

    My Cuisinart 12 cup thermal coffeemaker (DTC-975BKN) separated where the black rim/handle meets the stainless carafe. It had just completed making coffee and was full of hot coffee. Just enough of the handle remained intact so that the entire carafe didn’t fall . However, I was slightly burned when I tried to pour coffee before I realized the carafe was broken. I took photos for my records.

    Model
    Cuisinart 12-Cup Programmable Thermal Coffeemaker
    UPC
    0068459229304
    Bought from
    Bed Bath and Beyond
    Bought
    Sep 29, 2012
    Where
    Roanoke, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  60. No one hurt

    Made Sep 10, 2016, sent to the company Sep 20, 2016, published by CPSC Oct 4, 2016

    The product, in the report: Grind and Brew 12 cup Coffee Maker

    Cuisinart DGB-700BC Grind and Brew coffee maker hot plate shorted out at some point after brew cycle ended. Acrid electrical smell emitted from unit at the base and hot plate warped upwards from center. The was noticed after the actual event occurred, however it was very obvious something was wrong and we immediately got the unit outside for safety. This unit was new and only been in use for two to three months under normal household conditions, i.e, every morning coffee.

    I contacted Cuisinart by phone for warranty replacement and a whole new unit was shipped. I never received the return shipping label for bad unit and I still HAVE IT, just in case they called for it at some point. This is extremely important as I will be creating a SECOND incident report after this one since the replacement unit failed the same way, yesterday, 9/9/16.

    Model
    DGB-700BC
    UPC
    0 86279 01652 2
    Serial number
    540Y
    Bought from
    Amazon
    Bought
    Jan 2, 2016
    Where
    Cartersville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Sep 10, 2016, sent to the company Sep 20, 2016, published by CPSC Oct 4, 2016

    The product, in the report: Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker, Brushed Chrome/Black

    Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker.

    This incident is being reported for the replacement unit which was replaced due to report 20160910-86282-2147414326. In other words, two units had the exact same issue.

    On 9/9/16 we heard unusual sounds emitting from the unit just after the brew cycle ended. Upon turning around, we witnessed white, acrid smoke coming from the base (plate) of the unit at the bottom ‘seam’ of the plastic. We immediately unplugged the unit and took it outside.

    As with our first unit, it seems the hot plate shorted, but this time the plate did not warp as it did with the first unit, probably because we had disconnected electrical so quickly. (On the first unit, we were not in the kitchen when the incident occurred, it was the smell that clued us in then).

    I am beginning the process of getting my money back for these unsafe devices.

    They cannot be found on the website anymore as a current product.

    Model
    DGB-700BC
    UPC
    0 86279 01652 2
    Serial number
    602Y
    Bought from
    Warranty replacement, Cuisinart
    Bought
    Mar 1, 2016, about then
    Where
    Cartersville, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Sep 7, 2016, sent to the company Oct 18, 2016, published by CPSC Nov 1, 2016

    The product, in the report: 12-cup coffeemaker

    The consumer states that she was cleaning and noticed that the base of the coffeemaker had burn damages. The consumer indicated that she does not know when the base melted but she noticed it today, 9/7/16.

    The consumer then contacted the firm (800-726-0190) to express her safety concerns. The consumer was advised that the coffeemaker has a 3 year warranty and they could not provide any repairs since it was purchased approximately 5 years ago. The consumer indicated that the Rep. (name unknown) refused to allow the consumer to send a picture of the damages or send the coffeemaker so it could be examined by the firm. The consumer told the Rep. that the coffeemaker could have caught on fire and the Rep. advised her that there is a safety feature that would have prevented it from catching on fire.

    The consumer indicated that she received the coffee maker as a gift about 5 years ago. The consumer states that she uses the coffeemaker daily. The consumer indicated that the coffeemaker cost approximately $200.

    Model
    DGB650
    UPC
    Unknown
    Serial number
    004210
    Where
    Gulf Breeze, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Aug 18, 2016, sent to the company Oct 13, 2016, published by CPSC Oct 27, 2016

    The product, in the report: Coffeemaker

    Caller is reporting that the coffeemaker while it had completed brewing the coffee, spontaneously came back on and started emitting smoke from the bottom of the unit. They had unplug the unit to prevent a fire hazard.

    Caller stated that she read several reviews online about the product and feels that the company should recall this dangerous product.

    The manufacturer was not contacted as yet.

    Model
    dcc-1200
    Serial number
    30214c
    Bought from
    Gift
    Where
    Rexford, Montana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Jul 3, 2016, sent to the company Jul 12, 2016, published by CPSC Jul 26, 2016

    The product, in the report: Cuisinart grind and brew - 2 models

    Cuisinart grind and brew coffee machine -- I’ve had two models (the second that was a replacement) that have started crackling and smoking. Cuisinart, after a long process, replaced the one from the fire it caused in May. The new one they sent is doing the same thing. I’ve researched online and can see that several customers have already submitted complaints to you but nothing has been recalled yet. Cuisinart has been uncooperative in is refunding these hazardous machines. Even a simple google review will yield dozens and dozens of reports of this happening and people nearly losing their homes to fires.

    Serial number
    50929Y
    Bought from
    Amazon
    Where
    Lauderdale by the sea, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Jun 18, 2016, sent to the company Jun 24, 2016, published by CPSC Jul 11, 2016

    The product, in the report: Cuisinart model DGB-700BC grind and brew coffee maker serial number 50630Y

    My coffee maker did not stop heating and set off a smoke detector.

    It will not heat at all now.

    Model
    DGB-700BC
    Serial number
    50630Y
    Bought from
    don’t know
    Bought
    Jan 4, 2016, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Jun 11, 2016, sent to the company Jun 20, 2016, published by CPSC Jul 5, 2016

    The product, in the report: Cuisinart Black and Chrome 12-Cup Programmable Coffee Maker Model # DGB-700BC

    We have a Cuisinart Black and Chrome 12-Cup Programmable Coffee Maker, Model # DGB-700BC It is less than a year old. Today the base of it caught on fire. Luckily, my husband was in the kitchen when this happened and was able to unplug it and throw it in the sink. The coffee maker is programmable. Usually, it is set to make coffee at 7 am and we are often not down for another half hour or so. If this had occurred we could have had a real tragedy. When we looked on line many, many other people (pages worth) have had the same problem. Cuisinart will do nothing but offer a replacement. I would not feel safe with another of the same coffee maker in my kitchen. Why has this not been recalled?

    Model
    Model # DGB-700BC
    Where
    Hunt Valley, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Jun 6, 2016, sent to the company Jun 14, 2016, published by CPSC Jun 28, 2016

    The product, in the report: Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker, Brushed Chrome/Black

    Purchased Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker December 2015, this morning the machine was being used to make coffee as usual. After making the coffee it keeps the coffee pot warm, it appears the heating element may have shorted out and set fire to the other electrical components inside the machine. The machine was on fire.

    We took it outside immediately.

    No injuries sustained.

    The house still smells strongly of electrical smoke.

    Contacted Cuisinart today to request a replacement of a different model, am not confident that they will replace it as other reviews online state that they are unreasonable. Many reviews online with this exact scenario. Scary.

    Model
    Cuisinart DGB-700BC
    Serial number
    50915Y
    Bought from
    Amazon
    Bought
    Dec 14, 2015
    Where
    Yuma, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Apr 13, 2016, sent to the company May 3, 2016, published by CPSC May 17, 2016

    The product, in the report: Electric Tea Kettle

    The consumer stated that the kettle has several temperature settings and he used the kettle on various settings. The kettle usually beeps and turns off.

    In early march, the kettle failed to turn off on boil setting. From then on, the kettle is stuck in the “on” position. He has to unplug the kettle each time to shut off the kettle.

    The consumer contacted the firm in regards to the issue. The firm sent out a replacement kettle. The consumer was asked to send back the faulty kettle.

    Model
    CPK-17
    Serial number
    405270
    Bought from
    Macy’s, New Jersey
    Bought
    Jan 1, 2015, about then
    Where
    Scotch Plains, New Jersey: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Apr 11, 2016, sent to the company Apr 19, 2016, published by CPSC May 3, 2016

    The product, in the report: Cuisinart DGB-700BC

    Cuisinart DGB-700BC caught fire this morning after brewing coffee. Read several reviews on Amazon about others experiencing the same thing. Luckily I hadn’t left for work yet or it would have burned the house down.

    Model
    DGB-700BC
    Bought from
    Bed bath and beyond, Colorado
    Bought
    Dec 20, 2011
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Mar 15, 2016, sent to the company Mar 23, 2016, published by CPSC Apr 6, 2016

    The product, in the report: Cuisinart 12 cup coffee maker - black Model DCC 1100 SN 90608

    Cuisinart Model DCC1100 12 cup coffee maker. I was making a small pot of coffee, and waiting for it to finish, when I smelled a strong odor of burning electrical components and/or plastic. I noticed a significant amount of smoke coming from the back of the unit, where the power cord enters. The power light had gone out. I unplugged the unit and raised the fill cover. A large amount of smoke billowed out. The bottom of the unit was almost too hot to touch.

    After placing the unit in the sink I searched online and found many references to similar incidents involving this and other Cuisinart products. Based on these online complaints, Cuisinart is apparently not particularly concerned about, or responsive to, the potential fire hazard their products present.

    I plan to contact Cuisinart concerning this issue, but don’t expect much satisfaction if their response to previous complaints is any guide.

    Model
    DCC 1100
    UPC
    NA
    Serial number
    90608
    Bought from
    Unknown
    Where
    Heath, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 73, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Mar 12, 2016, sent to the company Mar 21, 2016, published by CPSC Apr 4, 2016

    The product, in the report: Coffee maker and grinder

    Coffeemaker caught on fire. Coffee maker was plugged in but not on when it caught on fire. This caused a serious safety hazard at our home that could have caused death or serious injury.

    Model
    DGB-700BC
    Serial number
    50630Y
    Bought from
    JC Penney
    Bought
    Oct 25, 2015
    Where
    Rochester, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    Reports CPSC links to it
    20160312-C7DD9-2147420981
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Feb 18, 2016, sent to the company Feb 26, 2016, published by CPSC Mar 11, 2016

    The product, in the report: Cuisinart 12-Cup Extreme Brew Elite Coffee Maker with Glass Carafe, Model DCC-3650

    The product is a Cuisinart 12-Cup Extreme Brew Elite Coffee Maker with Glass Carafe. The coffee maker carries a model number of DCC-3650 and was purchased in September 2015 at Williams-Sonoma. The coffee maker worked properly until February 17, 2016. On the evening of February 17, 2016, the coffee maker was connected to power, but not turned on. The coffee maker had been off for approximately 12 hours. Spontaneously, the coffee maker began heating and producing thick smoke with a strong, acrid smell. Smoke filled the kitchen, which the product owners noticed, and proceeded to unplug the device and carry outside. Prior to unplugging, the device displayed “Erh” on the LED screen. The exact duration of the heating episode is not known, as the coffee maker was “off” for most of the day, and still presented as “off” at incident. At the time of the incident, the coffee maker was extremely hot. After the coffee maker had time to cool, it was noted that discoloration had occurred on the “hot plate” and the glass carafe.

    Model
    Cuisinart 12-Cup Extreme Brew Elite DCC-3650
    Bought from
    Williams-Sonoma, North Carolina
    Bought
    Sep 26, 2015
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Feb 16, 2016, sent to the company Feb 24, 2016, published by CPSC Mar 9, 2016

    The product, in the report: DGB-700BC Grind & Brew™ 12-Cup Automatic Coffeemaker https://www.cuisinart.com/products/coffee_makers/dgb-700bc.html

    I had just made a pot of coffee. I took out the glass pot to pour a mug of coffee when the machine started smoking heavily from the bottom. It then started to burn and melt around the warmer plate. It started smoking heavily and the plastic started bubbling. I quickly took the coffee maker outside and doused it heavily in water. There was heavy smoke and burning smells in my house. The smoke detectors sounded.

    Model
    DGB-700BC
    Bought from
    Bed Bath and Beyond
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Feb 10, 2016, sent to the company Feb 19, 2016, published by CPSC Mar 4, 2016

    The product, in the report: Cuisinart DCC-3000 Coffee on Demand 12-Cup Coffee Maker

    We have a Cuisinart DCC-3000 Coffee on Demand 12-Cup Coffee Maker that on several different occasions has not retained the extremely hot coffee and sent it pouring out of the machine onto the floor and into my cabinets below the machine. We had the coffee machine set up to brew automatically, so all of the coffee came out of the machine before we even realized what was happening. Cuisinart is aware of this issue and sent a new reservoir. The new reservoir also failed spilling extremely hot coffee again into my kitchen. My understanding of the product is that the opening where the coffee comes out of the reservoir does not always close. This should never ever happen! Thank goodness my pets and children were not in the room, but if they had been, they definitely would have gotten burned from the hot coffee pouring onto the floor. Immediate action needs to be taken before any serious injuries occur.

    Model
    Cuisinart DCC-3000 Coffee on Demand 12-Cup Coffee Maker
    Bought from
    Kohls, Wisconsin
    Bought
    Feb 2, 2015, about then
    Where
    Richfield, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Dec 30, 2015, sent to the company Jan 8, 2016, published by CPSC Jan 27, 2016

    The product, in the report: Cuisinart DCC-1200BCH Brew Central 12-Cup Programmable Coffeemaker, Black Chrome

    Cuisinart DCC-1200BCH Brew Central 12-Cup Programmable Coffeemaker. The product is used to automatically brew one 8-cup pot of coffee. On the incident date, about 15 minutes after brew was complete, the coffeemaker issued loud popping sounds, filled the kitchen with smoke and a strong electrical smell. Because I was still at home this particular day, I was able to pull the plug and air out the room and avert what I believe was the start of an electrical fire. On any other day, I may have left the house with the coffeemaker still on, trusting that the automatic shut-off feature would turn the pot off.

    Model
    DCC-1200BCH Brew Central 12-Cup Programmable Coffe
    Serial number
    00726 h
    Bought from
    Amazon.com, LLC
    Bought
    May 23, 2011
    Where
    Southborough, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  76. Not said

    Made Dec 27, 2015, sent to the company Jan 6, 2016, published by CPSC Jan 21, 2016

    The product, in the report: Cuisinart Model DCC-1200 coffeemaker Serial 000913 h The full pot of coffee had just completed when an electrical smell started then smoke was coming from the coffee pot. I unplugged it and removed it from the house.

    I purchased this item @ 3 years so I am aware it is out of warranty. Cuisinart Model DCC-1200 coffeemaker Serial 000913 h The full pot of coffee had just completed when an electrical smell started then smoke was coming from the coffee pot. I unplugged it and removed it from the house.

    Model
    DCC-1200
    Serial number
    000913 h
    Bought from
    Macy’s
    Where
    MECHANICSVILLE, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Unspecified
  77. Not said

    Made Dec 14, 2015, sent to the company Dec 22, 2015, published by CPSC Jan 7, 2016

    The product, in the report: Water reservoir leak in Cuisinart Coffee Makers.

    Cousin art Coffee makers leak from the water reservoirs, resulting in the coffee makers standing in a pool of water. This as occurred to at least 3 coffee makers I own, resulting in danger from plugging and unplugging the units from electrical power outlets. This condition is NOT the result of over filling the water reservoir or overflow due to plugged drip system.

    Model
    DCC-2400
    Serial number
    61024C or 10923H or 91224H
    Bought from
    Williams Sonoma
    Bought
    Oct 2, 2013, about then
    Where
    Fort Mill, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Unspecified
  78. Not said

    Made Dec 14, 2015, sent to the company Dec 29, 2015, published by CPSC Jan 13, 2016

    The product, in the report: Water reservoir leak in Cuisinart Coffee Makers.

    Cousin art Coffee makers leak from the water reservoirs, resulting in the coffee makers standing in a pool of water. This as occurred to at least 3 coffee makers I own, resulting in danger from plugging and unplugging the units from electrical power outlets. This condition is NOT the result of over filling the water reservoir or overflow due to plugged drip system.

    Model
    DCC-2750
    Serial number
    61024C or 10923H or 91224H
    Bought from
    Williams Sonoma
    Bought
    Dec 2, 2013, about then
    Where
    Fort Mill, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Unspecified
  79. No one hurt

    Made Dec 9, 2015, sent to the company Dec 17, 2015, published by CPSC Jan 4, 2016

    The product, in the report: Coffee maker model #DCC-2205, 14 cup programmable black. Serial # 40609Y

    This morning my Cuisinart DCC-2205 14 cup coffee maker started making a weird buzzing noise. After investigating it, I realized the coffee was literally boiling. So I pulled out the carafe, and smoke started billowing out from the unit itself. I unplugged it immediately and put it outside. The smell it gave off was horrendous, like burnt plastic. The hot plate must’ve gotten so hot it cooked my coffee and the machine caught fire. I didn’t really think too much of it until I looked up CUISINART COFFEE makers and saw many, many complaints of the same EXACT thing. They were all the way from 2009, 6 years pior. My machine isn’t even 1 year old. Clearly this problem hasn’t been fixed, nor do they care to. I want to prevent someone else from having their house burn down from Cuisinart’s carelessness. They don’t care because they’re making $130+ from these hazardous machines.

    Model
    DCC-2205
    UPC
    86279040000
    Serial number
    40609Y
    Bought
    Dec 24, 2014, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Dec 6, 2015, sent to the company Dec 16, 2015, published by CPSC Dec 31, 2015

    The product, in the report: Cusinart CBC-6400 PC Brew Central® 14-Cup Programmable Coffeemaker

    CBC-6400 PC Cusinart coffee maker.

    The carafe on this model is glass with plastic around the top. The carafe has begun to leak from the bottom of the plastic allowing scalding hot water to drip everywhere and is a serious burn risk.

    Model
    CBC-6400 PC
    Serial number
    50720
    Bought from
    Costco
    Bought
    Nov 14, 2015, about then
    Where
    Rochester, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Nov 2, 2015, sent to the company Nov 10, 2015, published by CPSC Nov 25, 2015

    The product, in the report: Cuisinart DCC-1200 Coffee Maker - Serial # 1116

    This morning I brewed a couple cups of coffee with my Cuisinart DC-1200 coffemaker. After pooring my second cup of coffee, I switched off (toggle on front of machine) the coffemaker and went upstairs. About 4-5 minutes later I smelled a burning electrical/plastic odor. When I went downstairs to investigate, acrid smoke was pouring out of the coffee maker. I unplugged the unit and placed it outside. I’ve been airing out the smoke to try to remove the smell from the house.

    If I had not happened to be home, I believe this would have ignited the kitchen cabinetry and possibly destroyed my home.

    I’ve spoken with Cuisinart customer service. They’ve offered to replace the machine with an alternate Cuisinart coffee maker. I asked them if they wanted me to save the machine so they could analyze it for the problem. They’ve asked that I cut the cord and send the cord back to an address in Arizona. Instead, I think I’ll play it safe and purchase a different brand.

    Model
    DCC-1200
    Serial number
    1116
    Bought from
    buydig.com
    Bought
    Mar 8, 2015
    Where
    Merrimack, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Oct 23, 2015, sent to the company Nov 2, 2015, published by CPSC Nov 17, 2015

    The product, in the report: Cuisinart DCC-1200 coffee maker.

    Cuisinart coffee maker model DCC-1200 had been on for about 2 hours keeping warm when I hear a boiling sound coming from the kitchen. I went in to the kitchen to find the coffee was boiling. The led light was off but the warming plate was very hot. I removed the craft and the warming plate was smoking and had a burning plastic smell. I unplugged the unit and cared it out side while it was still smoking. I wonder if I was not home to unplug it would it have created a fire?

    Model
    DCC-1200
    Serial number
    00818h
    Where
    Rindge, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Oct 3, 2015, sent to the company Oct 13, 2015, published by CPSC Oct 27, 2015

    The product, in the report: Cuisinart DCC-1150BK 10-Cup Programmable Thermal Coffeemaker

    Item: Cuisinart DCC-1150bk

    After six months the coffee maker started overflowing. I contacted Cuisinart and they immediately sent me a new basket and pot lid and stated that if it happened again they would replace the unit. The parts arrived at no cost to me and I replaced them. Seven months has gone buy and the pot is overflowing again, when this happens not only does it spill coffee onto the counter top and floor it soaks the electrical portion of the maker. I called back and now they state the maker is out of warranty (three year warranty) I advised them I have the receipt and it was purchased August 2014, first problem noted February 2015 and again September 2015. I advised customer service this was a design problem and had the potential to cause an electrical shock or burn hazard. I was looking to get this unit replaced in hopes the flaw or design issue would be corrected but I was told that by manufacturer date the item was out of warranty. I got the impression they know there is a problem but are being told not to say anything, one of the customer service staff gave me the name of the service manager and suggested I write him because there notes are not always taken seriously.

    Model
    DCC-1150BK 10-Cup Programmable Thermal Coffeemaker
    Bought
    Aug 19, 2014
    Where
    Williamsville, New York: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Cuisinart DCC-1150BK 10-Cup Programmable Thermal Coffeemaker, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Aug 29, 2015, sent to the company Sep 8, 2015, published by CPSC Sep 22, 2015

    The product, in the report: Cuisinart Grind and Brew 12-cup coffee maker, no model number apparent. Black body and silver face to the machine.

    My Cuisinart 12 -cup Grind and Brew coffee maker is used in my home to make one pot of coffee a day. I got it for Christmas in 2012. Today, on Aug. 29, 2015, the coffee maker overheated and wires started burning. Thankfully we were near the coffee maker and noticed it before something bad happened. I left the burner on for several hours, but that was no reason for the coffee maker to become a fire hazard.

    Model
    Dgb 550
    UPC
    Na
    Serial number
    010210
    Bought from
    Amazon
    Bought
    Dec 1, 2012
    Where
    Dallas, Texas: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Aug 24, 2015, sent to the company Oct 14, 2015, published by CPSC Oct 28, 2015

    The product, in the report: Coffee Maker

    The consumer indicates that the product in question was sent by the manufacturer approximately three weeks ago as a replacement of the original unit purchased (retailer: Bed, Bath & Beyond), which was overheating as well.

    08/23/2015 - The consumer indicates that he made a pot of coffee. The consumer states that he noticed the coffee boiling and smoke was coming from the unit approximately forty-five minutes after the coffee was made. The consumer unplugged the unit immediately and no fire occurred.

    The unit stays on for approximately two hours after brewing and then automatically shuts off.

    08/24/2015 - The consumer contacted the manufacturer and explained what happened. The representative he spoke to seemed uninterested in the matter. He was informed that he would have to pay shipping to send the defective unit back for testing as well as shipping for a replacement unit. The consumer spoke to the Supervisor as well and was given the same information.

    The consumer has no injuries to report. The consumer believes this product poses a safety hazard.

    Model
    DGB-700BC
    UPC
    Unknown
    Serial number
    50603Y
    Bought from
    Conair
    Bought
    Aug 1, 2015, about then
    Where
    Bristol, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand CuisinArt, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Aug 23, 2015, sent to the company Aug 31, 2015, published by CPSC Sep 15, 2015

    The product, in the report: Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker, Black/Brushed Metal

    After partially brewing a pot of coffee the whole machine turned off on its own. Then the burner plate started getting bright red (which it doesn’t even do when brewing or keeping the coffee warm) and smoking. My kitchen was filled with smoke and the smell of fire and burnt plastic. I have read many people on amazon having the exact same thing happen to them. If I was not in the kitchen when I was this machine would have started a fire in my home.

    Model
    DCC-1200
    Serial number
    80602
    Bought from
    Bed Bath & Beyond
    Bought
    Aug 15, 2009, about then
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Aug 20, 2015, sent to the company Aug 28, 2015, published by CPSC Sep 14, 2015

    The product, in the report: Cusinart DGB-700BC Grind and Brew 12-cup automatic coffee maker. Glass carafe. Brushed chrome/black. The coffeemaker measures 10-2/3 by 8-4/9 by 16-1/4 inches.

    I have owned the Cuisinart DGB-700BC grind and brew coffee maker for several years. Yesterday, I was sitting in the kitchen and I heard a crackling sound coming from the coffee maker. The unit had automatically turned itself off as it does every day so it wasn’t on, but it was plugged in. I went to check and see if something had gotten on the hotplate. It was super hot and smoke was rising from it. Then I noticed smoke coming out of the back of the coffee maker where the plug comes out. I immediately unplugged it. If I hadn’t been home, this most certainly would have caused an electrical fire.

    Model
    DGB-700BC
    UPC
    9653577
    Serial number
    01027C
    Bought from
    Williams Sonoma, Kansas
    Bought
    May 20, 2011
    Where
    Olathe, Kansas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart Fully Automatic Burr Grind & Brew Coffeemaker, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made May 18, 2015, sent to the company Jun 16, 2015, published by CPSC Jun 30, 2015

    The product, in the report: 12-Cup Coffee Maker

    05/17/2015 - Fifteen minutes after the consumer had made herself and her husband some coffee, the consumer’s husband explains that he smelled smoke coming from the adjacent kitchen. When they went to check what was happening, they noticed the smoke was coming from their coffee maker as the unit was melting.

    The consumer indicates that the coffee maker stays on for two hours after the coffee is done in order to keep the remaining coffee warm.

    The consumer indicates that this is the first time she has had any issues with this specific coffee maker, which is actually a replacement to another coffee maker of the same model that she owned. This original coffee maker was replaced by the manufacturer because of the same problem: it had melted. For this same reason, the consumer does not intend to contact the manufacturer as she does not feel safe using their coffee makers.

    The consumer checked online and found out that hundreds of reviews had been submitted on [REDACTED] about consumers who had similar issues to hers.

    The consumer has no injuries to report nor damages other than the one to her coffee maker. The consumer believes this product poses a safety hazard.

    Model
    DCC1200
    UPC
    Unknown
    Serial number
    20907Y
    Bought from
    Cuisinart, Alabama
    Bought
    May 15, 2013, about then
    Where
    Birmingham, Alabama: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  89. Hurt, no treatment

    Made Apr 30, 2015, sent to the company May 8, 2015, published by CPSC May 22, 2015

    The product, in the report: Cuisinart 12 Cup coffee maker

    I came back from a vacation and plugged my coffee maker in and performed a self-clean operation. After that I brewed a pot of coffee. The unit began to smoke and I unplugged it and took it outside. It was very hot and I burned one of my fingers. I poured water in the unit and put it out.

    Cuisinart coffee maker: Model DCC-1200, Serial# 11110

    Model
    DCC-1200
    Serial number
    11110
    Bought from
    Kohl’s
    Bought
    Apr 13, 2014, about then
    Where
    Clawson, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  90. No one hurt

    Made Apr 13, 2015, sent to the company Apr 20, 2015, published by CPSC May 4, 2015

    The product, in the report: Coffee Maker: Cuisinart DCC-2205

    Cuisinart DCC-2205 Coffee Maker electrical fire. This was the replacement coffee maker sent by Cuisinart for a coffee maker that had also had an electrical fire.

    Model
    DCC-2205
    Serial number
    20921Y
    Bought from
    Cuisinart
    Bought
    Apr 1, 2011
    Where
    Del Mar, California: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  91. Not said

    Made Mar 3, 2015, sent to the company Mar 12, 2015, published by CPSC Mar 26, 2015

    The product, in the report: this was a Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker

    Purchased a Cuisinart DCC-1200 coffee maker in Feb, 2011. Hardly used at all till sometime 9/ 2013 and then daily. In Feb 2015 started smelling something that was hot in kitchen. Then one morning there was smoke and coffee maker smelled terrible and could see base looked melted, quickly unplugged unit and took it outside to get it out of house.. Throwed miserable unit away.

    Model
    DCC-1200
    Serial number
    00720
    Bought from
    Amazon
    Bought
    Mar 1, 2011
    Where
    High Point, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeema, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Unspecified
  92. No one hurt

    Made Mar 1, 2015, sent to the company Mar 10, 2015, published by CPSC Mar 24, 2015

    The product, in the report: Cuisinart 1100 coffee pot, black

    We brewed our usual cup of coffee this morning and about 10 minutes after it finished brewing, I heard a crackling noise. I went over to the coffee pot and saw it was off but the coffee was boiling and i saw smoke forming around the base. I pulled the coffee pot off and the heat plate was smoking. Then I saw the back of the coffee pot was smoking, where the electrical cord comes out of the pot. I unplugged it and it was still smoking, got worse and was smelling really bad, like an electrical fire and plastic (this all happened within a minute, so, very quickly). My husband grabbed it and put it outside in the snow. It continued to smoke for at least 30 minutes afterwards.

    Model
    dcc 1100
    Serial number
    01130
    Bought from
    Macy’s, Michigan
    Bought
    Feb 13, 2011, about then
    Where
    Dexter, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Feb 25, 2015, sent to the company Mar 23, 2015, published by CPSC Apr 6, 2015

    The product, in the report: 12 cup coffeemaker

    Caller purchased her coffeemaker from Kohls, Tucson, AZ sometime in 2012 and caller did not notice that there was a problem in what she believes is a design flaw after speaking with a family member who informed her that his coffee maker of the same model has the same problem.

    This caller is reporting that condensation runs down the back of her 12 cup cuisinart coffee maker from the steam holes into the electrical wiring plug.

    On February 22nd, 2015 the caller heard crackling and smell an odd burning odor coming from her kitchen, she narrowed it to her coffeemaker.

    This resulted in an actual burning inside the unit on February 22nd, 2015.

    She was in another room, heard crackling and smelled an odd burning odor. She immediately unplugged it and called for her husband who carried outside and allowed it to cool.

    They can no longer use this unit because the odor of burning is detected as quickly as it is opened.

    There were no injuries to report.

    The caller has not contacted the manufacturer but does intend to contact them.

    This is the callers’ 2nd 12 cup Cuisinart Coffee Maker. Their first one was a wedding gift which they used from July 2007 to June 2012. It stopped working & she took it to Kohls & they replaced it with the one that just shorted out & almost caused a fire.

    Model
    DCC2205
    Serial number
    20914Y
    Bought from
    Kohl’s, Arizona
    Bought
    Jun 15, 2012, about then
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. First aid

    Made Jan 20, 2015, sent to the company Jan 28, 2015, published by CPSC Feb 11, 2015

    The product, in the report: Cuisinart drip coffee maker, Serial # 10310--Model # DCC-1100 Black 12 cup

    This is the letter I sent to the Cuisinart company. The pictures are attached later in this form. They have not responded to my Email. Below is a picture of my adult daughters hand. She was burnt while pouring herself a cup of, just brewed, coffee from the Cuisinart coffee maker Serial # 10310--Model # DCC-1100. The problem is with the cruet, while pouring, suddenly the arch of coffee “stream” will surge forward and with out warning the coffee will be flowing onto the counter or in this case onto my daughter’s hand as she held the mug she was filling. The second picture is a couple days later, there is a large blister along the back of her hand.

    The bottom of the machine has been rusting. This picture is after I had scraped the larger particles of rust off but this has been a problem for over a year. We moved it onto a glass trivet to stop staining the counter with the rust. We thought we had done our research when we purchased this item but we have been sorely disappointed. We feel like this product should be recalled or at least a warning go out to people about the engineering problem with the spout on the cruet. My Daughter had the quick reflexes to get her hand under cold water and then we soaked it for 20 minute on 20 off in cold water for most of the day and still she blistered. We are considering sending a copy of this letter to Consumer Product Safety Commission. We will wait for your reply.

    Model
    #DCC-1100
    Serial number
    #10310
    Bought from
    Kolh’s
    Bought
    Jun 13, 2012, about then
    Where
    Little Falls, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  95. No one hurt

    Made Jan 11, 2015, sent to the company Jan 26, 2015, published by CPSC Feb 9, 2015

    The product, in the report: Cuisnart coffee maker model DCC750

    Cuisnart coffee maker model DCC750 had an electrical fire this morning! A couple of days ago the water pump started to make a strange noise while brewing coffee? We then ran it through two cleaning cycles with vinegar. Made 5 or 6 pots without any problem until this morning! When it was finishing brewing the electrical fire started!! Luckily we were in kitchen by it! We unplugged and got it outside very quickly!!!

    Model
    DCC750
    Serial number
    00907
    Where
    cass city, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisnart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Jan 6, 2015, sent to the company Jan 16, 2015, published by CPSC Feb 2, 2015

    The product, in the report: Cuisinart Brew Central DCC-1200 Series 12 cup programmable coffee maker

    After brewing and consuming about half of the morning pot of coffee in a Cuisinart DCC-1200, I heard a popping noise come from the kitchen. When I investigated, smoke was coming from underneath, the 2 cups+ left in the pot were starting to boil, but the “on” indicator light was off. Smoke (electrical-smelling) was increasing rapidly as I unplugged the unit, and it continued to smolder after I got it outside into a snowbank. Hate to think what would have happened if I were not nearby!

    Model
    Brew Central DCC-1200 Series
    Serial number
    00726 h
    Bought from
    Board and Basket, New Hampshire
    Bought
    Jan 1, 2012, about then
    Where
    Fairlee, Vermont: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Jan 4, 2015, sent to the company Jan 13, 2015, published by CPSC Jan 28, 2015

    The product, in the report: Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker

    I had a Cuisinart DGB-700BC Grind-and-Brew 12-Cup Automatic Coffeemaker and after a couple years of ownership the unit caught on fire. I was home so I unplugged the unit and put it outside. I called Cuisinart and they asked me to send back the unit (at my expense) and the sent me a new coffee maker of the same model. I had this unit less than 1 year and this morning the second unit caught on fire.. Fortunately I was in the same room and caught it early and put it outside again. This time I took video of the incident. I called Cuisinart and I am awaiting their response. I find it hard to believe that I can have two units and have two fires and there isnt some serious defect. Tells me that other people likely have experienced this.

    Model
    DGB-700BC
    Where
    San Jose, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  98. Hurt, no treatment

    Made Dec 30, 2014, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

    The product, in the report: COFFEE POT GRIND AND BREW

    MY CUISINART COFFEE MAKER IS AT MOST 2 YEARS OLD. THIS MORNING AFTER THE COFFEE FINISHED BREWING AND THE POT WAS PULLED OUT TO POUR, THE BOTTOM DROPPED OUT OF IT AND HOT COFFEE WENT EVERYWHERE, BURNING MY SON.

    Model
    GRIND AND BREW DGB-625
    Serial number
    80908 C
    Where
    SISSONVILLE, West Virginia: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand CUISINART, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  99. No one hurt

    Made Nov 21, 2014, sent to the company Dec 2, 2014, published by CPSC Dec 16, 2014

    The product, in the report: Single Serve Keurig Style K-Cup Coffee brewer

    A Cuisinart Single Serve Coffee Maker (model SS-300, Serial# 11128) I purchased about two months ago overheated so much that it melted part of the unit. Contacted Cuisinart and was advised that the product is discontinued, but that there is no recall on the product. A quick[REDACTED]search of “SS-300 Melting” uncovered several other reports of this device melting. The part of the device that melted is a significant distance from the heating element. If it is overheating enough to melt at that distance, it certainly has the potential to start a fire.

    Model
    SS-300
    Serial number
    11128
    Bought from
    Meijer, Michigan
    Bought
    Sep 15, 2014, about then
    Where
    Washington, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  100. Hurt, no treatment

    Made Oct 31, 2014, sent to the company Nov 10, 2014, published by CPSC Nov 28, 2014

    The product, in the report: It is a 12 cup coffee maker that brews the coffee but has no carafe . You are supposed to hold down the lever and fill one cup at a time.

    Cuisinart DCC-3000 When the coffee stopped brewing, it started coming out of the coffee maker ,burned me and overflowed all over the counter and floor. This a coffeemaker “on demand”. You are supposed to put your cup under the maker, and push the lever down to get your coffee.

    Model
    DCC=3000
    Bought from
    Bed,Bath&Beynd
    Bought
    Jun 18, 2014, about then
    Where
    Rockville, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 79, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cuisinart, made or sold by CONAIR CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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Source:

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