Hearth Record

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KitchenAid dishwashers

394 reports to CPSC, the latest made Sep 3, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 394reports to CPSC
  • Sep 3, 2026the latest report was made
  • Apr 15, 2011the earliest
  • 24with the company’s comments
Brand
KitchenAid
Makers
WHIRLPOOL CORPORATION and Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (28)

“Kitchen Aid”, “Kitchen aid”, “Kitchenaide”, “Kitchen Aide”, “KitchenAide”, “kitchen aid”, “Kitchen-Aid”, “KitchedAid”, “Kitchen-aid”, “KITCHEN AID”, “Kichen Aid”, “Kictchen Aid”, “KirchenAid”, “Kitchen Aid (Whirlpool)”, “Kitchen Aid Dishwasher”, “Kitchen Aid Superb”, “Kitchen Aide Dishwasher”, “Kitchen-Aide”, “KitchenAid (Manuf by Whirlpool)”, “KitchenAid Brand Home Appliances”, “KitchenAid Superba”, “KitchenAid dishwasher”, “KitchenAid model KUDP01ILWH dishwasher”, “Kitchenaid Dishwasher Model # KUDP01FLSS6”, “KithcenAid”, “KithchenAid”, “Ktichenaid” and “kitchen aide”

By month

5 reports from October 2025 to September 2026; the most in September 2026, 1. 389 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
May 20261
March 20261
December 20251
November 20251
July 20252
May 20251
February 20252
January 20252
September 20241
August 20241
June 20241
April 20241
March 20242
February 20241
January 20241
December 20232
October 20232
August 20232
July 20232
June 20231
April 20231
February 20232
January 20235
December 20224
November 20222
October 20223
September 20222
August 20222
July 20222
June 20221
May 20222
April 20223
March 20221
February 20222
January 20221
November 20211
October 20211
August 20212
July 20212
June 20212
April 20212
March 20213
December 20203
August 20201
July 20201
June 20201
May 20201
April 20201
February 20201
January 20201
October 20191
September 20193
July 20194
April 20193
January 20192
November 20182
October 20181
September 20181
July 20181
June 20181
May 20181
February 20181
January 20181
December 20172
November 20171
October 20174
September 20171
August 20172
July 20172
June 20171
May 20171
April 20171
March 20172
February 20174
January 20173
November 20163
October 20162
September 20162
July 20161
April 20161
February 20162
December 20152
November 20152
October 20155
September 20151
August 20154
July 20152
June 20151
May 20152
March 20153
January 20151
December 20141
November 20143
October 20142
August 20141
July 20144
June 20143
April 20143
March 20143
February 20142
January 20144
December 20132
November 20137
October 20133
September 20134
August 20132
July 20132
June 20136
April 20135
March 20133
February 20138
January 20131
December 20125
November 20123
October 20124
September 20122
August 20127
July 201210
June 20128
May 20129
April 20125
March 20127
February 201214
January 201224
December 20116
November 201111
October 201110
September 20119
August 20119
July 20115
June 20114
May 20116
April 20112

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 7 CPSC: Injury, Seen by Medical Professional
  • First aid 12 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 17 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 3 CPSC: Injury, Level of care not known
  • No one hurt 333 CPSC: Incident, No Injury
  • No incident, no one hurt 9 CPSC: No Incident, No Injury
  • Not said 11 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. No one hurt

    Made Feb 21, 2012, sent to the company Mar 21, 2012, published by CPSC Apr 6, 2012

    The product, in the report: Dishwasher

    The consumer says during the past two or three years the unit would stop working. Each time it has turned out to be the control panel which he has switched out several times. He says there is a short or electrical burn out. He says the control panel has a scorched mark around it. He also has noticed melted plastic inside the unit and smoke emitting from it. He has seen numerous online reports of consumers experiencing house fires with this particular brand. The consumer contacted the manufacturer who told him they were aware of this problem but no record of it being a major problem or any record of a recall.

    Model
    KUDI01ILBL2
    Serial number
    FP3715624
    Bought from
    Lowe’s
    Bought
    Feb 15, 2004, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Feb 19, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

    The product, in the report: KitchenAid SS dishwasher

    My Kitchen Aid Dishwasher stopped working and there was an oder of burnt electronics near it. After removing the cover the electronic board had started to melt. Luckily it stopped working before it could start a fire. Now that I have done some research online I see that this seems to be a common factor in the KA line of dishwashers.

    The unit was bought in 2006 and was a high end one that was functioning fine until this. It is not repairable in my opinion since the real problem is what is causing the melting connectors and replacing the board is a band aid. I tried to contact the company and no one got back to me.

    I believe that your agency is already looking into this and here is one more complaint to add to the list.

    Model
    KUDP02CR
    Serial number
    FT3003041
    Bought from
    Apsco Appliance, Florida
    Bought
    Oct 19, 2006
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Feb 12, 2012, sent to the company Feb 21, 2012, published by CPSC Mar 6, 2012

    The product, in the report: Kitchenaid undercounter dishwasher

    My Kitchenaid dishwasher control panel melted. It had to be replaced two times. Now I am starting to hear about other people who’ve had similar issues with their dishwashers.

    Model
    KUDI01DLBS2
    Serial number
    FP4201988
    Bought from
    sears, Maryland
    Bought
    Oct 18, 2003
    Where
    Baltimore, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 39, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Feb 7, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

    The product, in the report: Dishwasher

    Smelled something burning, house was full of smoke, went to kitchen & noticed dishwasher had turned off in the middle of the cycle & most of the smoke was in front of the dishwasher. The circuit board was charred black and has melted components on it.

    Model
    KUDI01FLSS
    Bought from
    Brand smart USA, Florida
    Bought
    Feb 5, 2012, about then
    Where
    Coral Gables, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchen aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Feb 7, 2012, sent to the company Feb 14, 2012, published by CPSC Mar 7, 2012

    The product, in the report: kitchenaid dishwasher

    dishwasher cought on fire at night after i went to bed husband was still up doing homework and started to smell something and then saw flames thank god !! we would all be dead!

    Bought from
    sears
    Bought
    Oct 1, 2003
    Where
    west lafafette, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Feb 4, 2012, sent to the company Feb 13, 2012, published by CPSC Feb 28, 2012

    The product, in the report: Kitchen Aid Undercounter dishwasher, color Biscuit. Originally purchased in Nov. 2000 and replaced by manufacturer in 2003 because of performance issues.

    While running the dishwasher, a flame shot out about 8 to 10 inches from the right side of the control panel. Luckily my wife was in the kitchen at the time and called for me. I opened the door to stop the washer and turned off the circuit breaker. The flame had started to scorch the cabinet next to it. Had we not been home, this could have easily caused a major fire.

    Model
    KUDS01IJT
    Bought from
    Keesecker Appliances, Tennessee
    Bought
    Oct 22, 2003, about then
    Where
    Flag Pond, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 71, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Feb 3, 2012, sent to the company Feb 13, 2012, published by CPSC Feb 28, 2012

    The product, in the report: Stainless steel Kitchenaid dishwasher model #KUDS01ILBS6, serial #FR4702500purchased in March 2005

    Kitchenaid dishwasher purchased in 2005 went on fire during a wash cycle. Control panel and wiring housing melted as well as insulation within the door

    Model
    KUDS01ILBS6
    Serial number
    FR 4702500
    Bought from
    ABT Appliance
    Bought
    Mar 6, 2005
    Where
    Palatine, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Feb 1, 2012, sent to the company Feb 9, 2012, published by CPSC Feb 24, 2012

    The product, in the report: Kitchenaid, 4-Inch Console, I-Class Dishwasher

    About 10-15 minutes after starting a load of dishes, I heard a noise in the kitchen, glanced quickly in there but didn’t see anything amiss. Within about 2 minutes I could smell burning plastic from the family room where we were watching TV. By then we could see smoke seeping out from the control panel on the dishwasher. I grabbed the handle to pull it open but the plastic was too hot to touch...and I could still hear arcing sounds inside. I ran to our electrical box and shut off that circuit to stop the damage. But, by then the entire control board, connectors and wiring harness were burned beyond repair. It took more than a week to get the smell out of the house—and a lot of cleaning. The fire started behind the main fuse on the circuit board, shorting and burning every electrical component inside—before burning the main fuse itself. Our house breaker never tripped—as has been the case with almost all Kitchenaid dishwasher fires we have heard of. Phil’s Appliance Repair came the next day (www.phils.com) and told us the control board, thermal fuse and wiring harness were beyond repair, and probably the pump as well, and that the wiring harness is no longer available through Kitchenaid/Whirlpool parts supply system. We paid $61.50 to get this news. But, had we left the house after turning on the dishwasher, which we often do, we may not even have a house to come home to.

    Model
    KUDI01ILWH2
    UPC
    ?
    Serial number
    FP2907318
    Bought from
    Lowe’s, Michigan
    Bought
    Jul 28, 2003
    Where
    Bloomfield Hills, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jan 31, 2012, sent to the company Feb 27, 2012, published by CPSC Mar 12, 2012

    The product, in the report: under the counter stainless steel dishwasher

    While operating the dishwasher on normal wash/heatless dry it stopped working in the middle of the cycle . The cycle is approximately 45 minutes long and the machine lost power within 30 minutes into the cycle. The consumer noticed a burning odor and powered the circuit breaker in the off position.

    The consumer contacted A1 Appliance on 1/30/2012 and they scheduled to have to send out a technician on 1/31/201

    A service technician came out to the home and indicated that the wiring harness melted to the board which also caused damages to the board. While the service technician was at the home the consumer contacted the firm. While speaking with the firm she was offered a new appliance.

    She will take delivery to the new appliance within a minimum of two weeks and they will remove the old appliance.

    Model
    KUDK03STSS3
    Serial number
    FW2305430
    Where
    Cincinatti, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jan 29, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

    The product, in the report: Kitchen Aid Dishwasher

    Kitchen Aid Dishwasher Model: KUDS01DLBL0 Serial Number: FM4602333

    On January 28th in the evening we left the house and the dishwasher was NOT on; but the dishwasher door was closed. We returned 4.5 hours later and our kitchen smelled like burning plastic. The dishwasher was hot to the touch and the digital display was not working. We opened the door and the heating element was red hot. the plastic cups in the dishwasher were melted. I have saved them as evidence of the event. We immediately unplugged the unit. It cooled down after quite a long time. Had we not returned when we did i am sure we would have had a fire in our kitchen.

    Model
    KUDS01DLBL0
    Serial number
    FM4602333
    Bought from
    lowe’s, New Mexico
    Where
    Albuquerque, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand kitchen aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jan 27, 2012, sent to the company Feb 6, 2012, published by CPSC Feb 21, 2012

    The product, in the report: Kitchen Aid dishwasher don’t know any other info Brand name is Kitchen Aid--made my Maytag who had a very large recall for same probelm Model # is KUDKO3ITWH3 FW3114796

    Kitchen Aid dishwasher one time replaced the rinse dispenser. Then right after warranty started leaking again. Feel since it is make my Maytag who has very large recall on this very same thing my should be replaced without charge. Should have recalled all dishwasher with bad rinseaid in them not just there own brand.

    Model
    KUDKO3ITWH3
    Bought from
    H.H. Gregs
    Bought
    Oct 27, 2010, about then
    Where
    Knoxville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jan 26, 2012, sent to the company Feb 2, 2012, published by CPSC Feb 16, 2012

    The product, in the report: Dishwasher, Whirlpool KitchenAid, Stainless Steel

    On January 24, 2012 at approximately 1:12am, the KitchenAid Dishwasher completed a cleaning cycle and had just completed filling the dishwasher for another wash or rinse cycle. Initially it appeared as normal steam that emanates from the unit as it dries dishes. The control panel displayed no indicators normally illuminated. Without any additional indication, the smoke thickened and filled the kitchen and soon thereafter the entire house filled with smoke. TR was awakened at 1:18am by LS. TR manually tripped the circuit breaker at the house’s electrical panel, and the smoke slowly halted its escape from the dishwasher.

    The unit was opened on January 25 to determine the source of the smoke before attempting to restart operations. The control board appears to have burned through its connectors, so no restart was attempted. The unit is presumed to be non-functional.

    Model
    KUDS01LBS1
    Serial number
    FP0503021
    Where
    Arroyo Grande, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Jan 26, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

    The product, in the report: Dishwasher

    My kitchenaid dishwasher model KUDS01DJSPO serial number FK3901087 purchased 2001 started sparking with flames shooting out of the top of the unit near the control panel. It happened in the middle of a cycle. I extinguished the flames and shutoff the circuit breaker and called 911. The fire department responded and checked and made sure there were no hotspots in back of the unit or in the surrounding wooden cabinets. We later disconnected the unit, removed it and stored it in the garage with no intention of using it again.

    Model
    KUDS01DJSPO
    Serial number
    FK3901087
    Bought
    Jan 1, 2001, about then
    Where
    West Caldwell, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Jan 24, 2012, sent to the company May 15, 2012, published by CPSC May 30, 2012

    The product, in the report: Dishwasher

    Consumer stated that the door of the dishwasher door broke from the hinges and fell off, the lights on the control panel started illuminating and the water would not drain out of the dishwasher.

    2007 Consumer contacted manufacturer and they advised her to contact a retailer that sold the unit and they would pay a portion of the cost if the rep made any repairs.

    Consumer had not contacted the manufacturer since that time.

    Consumer stated that she had stopped using it because of the problems.

    Consumer feels that this dishwasher is a safety hazard and feels that it might pose a fire hazard with the lights coming on and off and the water not being drained. CONSUMER ADDED: In response to the incident the door now is fell of the hinges. Something broke in door which holds door when open like a spring so the door drops or falls all the way down and soap dispenser door won’t open to let the dish detergent release and water won’t fill the tub. I had to self fill with water and soak water out by hand thats why I quiet using it several years ago.

    Model
    KUDPO1FLSS6
    UPC
    n/a
    Serial number
    SS0817678
    Bought from
    Whirlpool
    Bought
    Jan 6, 2007, about then
    Where
    Fortsmith, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Jan 23, 2012, sent to the company Feb 28, 2012, published by CPSC Mar 13, 2012

    The product, in the report: Dishwasher

    Consumer stated that the dishwasher came on automatically by itself, the control panel was not lit the panel was inoperable, he open the dishwasher and it powered off, however, when he closed it, the unit started to operate on its own again. There was only steam coming from it, it seems as if there was smoke emitting from it as well. He immediately powered it off from the circuit breaker. Consumer stated that approximately 6 months ago he had noticed that at times whenever he was getting ready to use the dishwasher that he had to switch on the circuit breaker.

    Consumer stated that it seems that the motor was running which might have caused the smoke.

    Conusmer stated that he had not contacted the manufacturer as yet.

    Consumer feels that this dishwasher poses a fire hazard and should be reported.

    Model
    KUDPO1DLBS3
    UPC
    n/a
    Serial number
    FP4801381
    Bought
    Jan 3, 2004, about then
    Where
    Roland, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Jan 23, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

    The product, in the report: Dishwasher

    Consumer stated that she had placed the dishwasher on wash cycle before she went to bed, however when she awke the next morning the unit had tripped the circuit breaker, there was smoke emitting from it. The dishwasher was unplugged and removed. This unit had a service call of replacing the control board in 2009.

    12/17/2011 Consumer contacted the manufacture a service rep was sent out who advised that it would be best to purchase another unit because the control panel was irrepairable and it would costly to replace it.

    Consumer stated that she discarded the unit and purchased another brand.

    Consumer feels that this product is a fire hazard.

    Model
    KUDP011lBS2
    Serial number
    FP34024463
    Bought from
    HHGregg, Ohio
    Bought
    Jan 5, 2006, about then
    Where
    Hudosn, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jan 22, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 13, 2012

    The product, in the report: Dishwasher

    I have a Kitchen Aid dishwasher that I think is 5 years old. I started a load yesterday 10 min after it started it started putting out a lot of black smoke and smelling like burning plastic. I turned the main power off and the smoke stopped. After it cooled off I took the key pad off to get the stink outside it showed a lot of damage. I believe if I would not have been home it would have been a big fire. Looks to me like the plug in connections got loose and heated up. It is model number 8524569. This is an unsafe product that will burn someone’s house down.

    Thank you [REDACTED]

    Model
    8524569
    Where
    Carrollton, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Jan 22, 2012, sent to the company Feb 8, 2012, published by CPSC Feb 23, 2012

    The product, in the report: undercounter dishwasher Kitchen Aid Model KUDCO3IVWHO Ser:# FY0502523

    Kitchen Aid dishwasher Model KUDCO3IVWHO overheated circuit board and burned out the thermal fuze. Kitchen Aid customer service refused to explain reason nor would they assure me that it would not happen again or create a fire (which is happening to many dishwashers made by Whirlpool)

    Model
    KUDCO3IVWHO
    Serial number
    FY0502523
    Bought from
    Sears
    Bought
    Nov 23, 2010
    Where
    Key West, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Jan 21, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 13, 2012

    The product, in the report: Dishwasher

    KitchenAid Dishwasher KUDIO1LBS3 control panel (right hand side of panel)) caught fire. Heavy dark smoke was coming from panel. When I opened the dishwasher door, machine continued to run and flames shot out where the control and inner door met. Machine finally shut down and flames extinquished themselves.

    Model
    KUDIO1ILBS3
    Serial number
    FP4601073
    Where
    Bensalem, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Jan 20, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 5, 2012

    The product, in the report: Dishwasher

    On 01/19/2011 the consumer loaded the dishwasher, set it to the normal cycle, air dry, for about 40 minutes.

    The consumer said that in the evening after she set her dishwasher, her husband mentioned to her that he smelled something plastic burning. He did not pay attention or look for where the smell was coming from. The next morning when the consumer went to the kitchen to unload her dishes, she found out that the dishes were still dirty and there was a strong odor of plastic burning inside the unit.

    The consumer inspected the unit and found out that the dishwasher control panel had had short circuited and there was a black mark.

    The consumer feels that her dishwasher could pose a fire hazard.

    Model
    KUDI0LILBS
    Bought from
    Sears, Louisiana
    Bought
    Apr 4, 2006
    Where
    Metairie, Louisiana: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Jan 20, 2012, sent to the company Feb 14, 2012, published by CPSC Feb 29, 2012

    The product, in the report: Dishwasher

    Dishwasher recall seen on news by caller’s acquaintance who then told caller who is creating this report Caller’s approximately nine year old dishwasher was not found on recall.

    Caller and granddaughter were sitting and talking when they smelled smoke but couldn’t find the source with the beginning of their search but after searching for a while they realized that the dishwasher door was blackened as if from burning, the dishwasher had completed all cycles earlier and was thought to be turned off.

    Caller turned off dishwasher and haven’t been using it.

    Consumer contacted CPSC January 20, 2012 to create report in order to alert public and in hopes of having the dishwasher repaired at manufacturer expense..

    CONSUMER ADDED: Dishwasher stopped itself due to burned out wiring and is inoperable, dishes were clean but not dry when discovered.

    Model
    KUEK0ITKBTO
    Serial number
    FM0403564
    Bought from
    Sears, Arkansas
    Bought
    Jun 15, 2003, about then
    Where
    Clarksville, Arkansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Jan 18, 2012, sent to the company Mar 1, 2012, published by CPSC Mar 15, 2012

    The product, in the report: Dishwasher

    The consumer says the control board and relays in the door caught fire. He says that the unit had just started the cycle. After 15 minutes, the unit caught fire and melted the relay and the circuit board and wiring harness. He unplugged the unit. The consumer contacted the manufacturer who offered to service an extension to his service contract. He says they were not helpful at the customer service dept but the safety line did offer to replace the parts on the dishwasher at no cost. Consumer ADDED: destroyed one relay (partially melted); damaged two others; destroyed the boards (burned/shorted); destroyed wiring harness; relay boards and wiring will be replaced. Appliances installed by homebuilder (Toll Bros.) and house was built; subcontractor Arizona Wholesale Supply Co. Damaged components removed by Code Red Appliance Service (but replacements are not working--they are coming back to replace the replacements)

    Model
    KUDP01FLBL3
    Serial number
    FP5001538
    Bought from
    Arizona Appliances?
    Bought
    Apr 30, 2004, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No incident, no one hurt

    Made Jan 18, 2012, sent to the company Feb 10, 2012, published by CPSC Feb 27, 2012

    The product, in the report: Dishwasher

    On 01/18/2012 the consumer loaded the dishwasher set to the normal cycle, high temperature wash for about 40 minutes. As the dishwasher was in the second rinse setting, consumer stated that smoke followed with a burning electrical odor was coming from the dishwasher. The consumer immediately went to his circuit breaker box and turned off and the smoke stopped. No visible flames. There were no injuries.

    Consumer called and explained the incident to a manufacturer rep., (name unknown), who told consumer that they will send a service technician to his house free of charge the unit is still under warranty. The consumer said that this is the 3rd time that he contacted the manufacturer for the same issues.

    The consumer said that his dishwasher could pose a fire hazard.

    Model
    KUDS30IVWH3
    Serial number
    F01617908
    Bought from
    LOWE’S, California
    Bought
    Jun 10, 2010
    Where
    Novato, California: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  24. No one hurt

    Made Jan 9, 2012, sent to the company Feb 15, 2012, published by CPSC Mar 1, 2012

    The product, in the report: Kitchenaide Dishwasher

    The consumer stated that her dishwasher was filled with smoke. The consumer stated that the dishwasher was running for 10 minutes. The consumer shut off the dishwasher by turning off the circuit breaker. The consumer found that the control panel melted. The consumer stated that no one was injured. The consumer opted to not call the fire department. The consumer noticed that her dishwasher was making an odd noise.

    The consumer opened the dishwasher and found that smoke was filled in her kitchen. The consumer called the retailer but could not reach anyone. The consumer hast not yet called the firm. The consumer has not experienced any property damage and has not called her home insurance company. The consumer has noticed numerous reports online of this happening and will have a technician come to her home to repair the dishwasher.

    UPDATE: We contacted Kitchenaid (Whirlpool) about the burned up control panel. They took a complete report and after consulting with their safety dept, sent up the replacement control panel (at their expense) and reimbursed us for the repair service. They were very cooperative and seemed very interested in sustaining good customer service and maintaining a safe and quality product. We were very pleased with their response.

    Model
    KUDI01IL WH2
    Serial number
    FP3411475
    Bought from
    Lowe’s, Maryland
    Bought
    Aug 15, 2003
    Where
    Bethesda, Maryland: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Jan 6, 2012, sent to the company Jan 13, 2012, published by CPSC Jan 30, 2012

    The product, in the report: household dishwasher

    Clips holding roller arms from top dishwasher rack break and dishwasher rack falls int the dish washer and floor.

    Model
    KUDS30IXBLO
    Serial number
    F04609078
    Bought from
    Sam’s Appliances
    Bought
    Feb 11, 2011
    Where
    Sharon, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KithcenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Jan 6, 2012, sent to the company Feb 9, 2012, published by CPSC Feb 24, 2012

    The product, in the report: Dishwasher

    Consumer stated that while the dishwasher was in use for approximately 5 mins, his spouse noticed that there was black smoke emitting from the side door panel and alerted him, he immediately open the unit and powered it off from the circuit breaker to prevent further damages. The electronic components (control panel etc.) were melted and scorched.

    1/6/12 Consumer submitted his complaint to the manufacturer’s website and was directed to contact the agency.

    Consumer is concerned that this dishwasher is a fire hazard and should be investigated.

    Model
    KUDS01SLSS6
    UPC
    n/a
    Serial number
    FR4613790
    Bought from
    Great indoors
    Bought
    Oct 5, 2004, about then
    Where
    Staten Island, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Jan 6, 2012, sent to the company Apr 27, 2012, published by CPSC May 11, 2012

    The product, in the report: Dishwasher

    Consumer stated while the dishwasher was in use for approximately 30-40 mins, there was an odor of electrical fire and discovered that smoke and flames was emitting from the vent close to his cabinet which caused damages. The circuit breaker was switched off to contain the fire. The wire harness, circuit board, and switch assembly melted (all electronic components). This incident left the unit inoperable.

    12/21/10 Consumer contacted the manufacturer and was advised that someone would be sent out for repairs. The service rep came out and replaced all the damaged electronic components at the company’s cost.

    Consumer stated that the safety components failed causing this incident.

    Consumer is concerned that this unit is a fire hazard and should be reported.

    Model
    KUD501FLS55
    UPC
    n/a
    Serial number
    FR3413402
    Bought from
    PC Richards, New York
    Bought
    Oct 5, 2005, about then
    Where
    Merrick, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Jan 6, 2012, sent to the company Jan 26, 2012, published by CPSC Feb 9, 2012

    The product, in the report: Dishwasher

    RE: KitchenAid Dishwasher, model#KUDS01DLWH3, serial#FR20003819. Started a “cycle” late in the evening before going to bed. I noticed an odd “hissing” noise emitting from the dishwasher. Suddenly, large amount of smoke were emitted from the top right area of the door/control board area. I immediatley opened the door to stop the cycle. Smoke had filled the kitchen area. Ran to the electrical breaker and cut power. We had family in town for holidays. The smoke and commotion awoke most of our guests. Repairman is due today (1-6-12). Our immediate concerns are, what is to keep this from happening again, once repaired? Is it his an engineering design flaw? We phoned KitchenAid Customer support. They’re response was,”we are unaware of any recalls or actions at this time.” So, in the meantime, how many more households will trust this appliance, as we did, and go to sleep at night? Or perhaps run some errands after starting their dishwashers? It is very clear to me that this product is unsafe! We were appalled at the lack of concern for the consumers safety. If I had not been standing within close proximity of this event, what could have happened? How do we sleep at night knowing that we have an appliance in our home that could potentially harm us? Most importantly, how do we “get the word out” so that other families are made aware of this hidden hazard? At this time, KitchenAid is not offering any explanations, reccomendations, ( other than for us to call a repairman ), or recall of any kind. Have the “best interests” of the consumer been served? Must we rely on the evening news to give us peace of mind? Our understanding of this ongoing issue, is that it has been happening for some time now, and STILL, no word “at this time,” from KitchenAid. Well, it is a sad day indeed, when consumers have a threat like this “dishwasher fire” event, and all you will hear is, “At this time, there is no recall.” Obviously, they can sleep at night. I suspect it is because they do not have this appliance in their homes!

    Model
    KUDS01DLWH3
    Serial number
    FR2003819
    Bought from
    Sears
    Bought
    May 14, 2004
    Where
    Kelso, Washington: Home/Apartment/Condominium
    Who was involved
    Age 53, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Jan 4, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

    The product, in the report: Dishwasher

    The consumer says she had her dishwasher on when she heard a strange sound. She saw smoke coming out of the control panel. She says it could have been a matter of minutes before it caught fire. Her husband shut off the circuit breaker. She says the unit was on for about an hour. The consumer contacted the manufacturer who will send out a technician next week. She feels the unit should be recalled.

    Model
    KUDK01ILBS6
    Serial number
    FS1406416
    Bought from
    Sears
    Bought
    May 15, 2005
    Where
    Munhall, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Jan 4, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

    The product, in the report: dishwasher

    Consumer stated that while the dishwasher was in use for approximately 5 mins, a weird noise and smoke was emitting from the door (control panel area) he immediately disconnect the electrical connection to prevent further damage. This was the first time this incident had occured. There was no visible damages.

    1/4/12 Consumer contacted the manufacturer and he was advised that his model was not part of a recall and that there was nothing they could do since the dishwasher was out of warranty.

    Consumer is concerned that his dishwasher might be a fire hazard and feels that this should be reported.

    Model
    KUDM01FKSS0
    UPC
    n/a
    Serial number
    FL3201574
    Bought from
    Smithtown Appliance, New York
    Bought
    Jan 1, 2002, about then
    Where
    East Islip, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. Hurt, no treatment

    Made Jan 3, 2012, sent to the company Jan 11, 2012, published by CPSC Jan 26, 2012

    The product, in the report: Dishwasher / Stainless

    The product is a Kitchenaid Dishwasher Model #KUDI01FLSS5, Serial #FR3307753.

    On 1-2-2012 shortly after starting the dishwasher a large plume of smoke came out from the right side door panel vent. I opened the door but the dishwasher continued to run. I then unplugged the unit turning it off. The smoke went away also but filled then entire kitchen with the acrid smell for hours.

    I removed the door cover and looked inside of the control panel. The circuit boards were blackened and the dishwasher obviously not able to be used again.

    Heard about other problems with Whirlpool dishwasher fires so I thought you should know.

    Model
    KUDI01FLSS5
    UPC
    unk
    Serial number
    FR3307753
    Bought from
    Lowe’s, California
    Where
    Patterson, California: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  32. No one hurt

    Made Jan 2, 2012, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012

    The product, in the report: Kitchenaid Dishwasher, stainless steel.

    We had started the dishwasher as normal. It was the middle of the day. It had been running for about 10 minutes when we noticed black smoke coming out of the right door vent. It smelled like plastic burning. We opened it up and it stopped smoking. We closed it again and we could hear it arcing (shorting out) inside the upper right door. Smoke again started pouring out of the right door vent. We opened it again and cancelled the wash. We took out the screws holding the door panel together and the circuit board in the upper right door had black soot covering the middle where it attaches to the wires leading down into the door.

    If we had not been home to stop it, it could have started the kitchen cabinets on fire. It still smells like burnt plastic in the kitchen and it’s been 10 hours later. After searching online I found several other people who had a smilar problem with their dishwasher, which prompted us to file this report.

    Model
    KUFI01FLSS6
    Serial number
    FR4507263
    Bought from
    Sears
    Bought
    Jul 28, 2007
    Where
    CHICAGO, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 39, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Dec 13, 2011, sent to the company Dec 20, 2011, published by CPSC Jan 5, 2012

    The product, in the report: Kitchen Aid Dishwasher

    My dishwasher caught fire during the late evening hours. We had started the dishwasher close to 1130 pm. At 12:30 am I was awoken from my sleep to a very bad smell of smoke in the house. I went down stairs to find the dishwasher was warm and charred around the upper right hand corner.

    Model
    KUDS01DLSS6
    Serial number
    FR4904278
    Bought from
    Custom Distributors
    Bought
    Oct 15, 2004
    Where
    Beavercreek, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Dec 13, 2011, sent to the company Dec 20, 2011, published by CPSC Jan 5, 2012

    The product, in the report: Dishwasher. Purchased the dishwasher in October 2004 from Sears.

    Running the dishwasher and was ready to walk out the door. Heard a noise -- opened the dishwasher and water was squirting out all over... could not stop it..... smelled smoke. Finally after hitting all the control buttons, finally stopped. I am so fortunate that I was home when this happened.

    Called for service and didn’t try using the dishwasher at all.

    Service man did inform me that the control panel of the dishwasher did smoke and burnt parts of the dishwasher. Would cost me $777.43 to fix it. Purchased the dishwasher from Sears in October, 2004. Also was charged $129.00 for them to come out.

    Model
    KUDI01FLSS5
    Serial number
    FR3408089
    Bought from
    Sears, Illinois
    Bought
    Oct 22, 2004, about then
    Where
    Tinley Park, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Dec 9, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: Kitchen Aid Dishwasher

    Dishwasher control panel fire within door panel. Fire extended out of the door panel to the lower kitchen cabinets.

    Model
    KUDG25SHBL1
    Serial number
    FK1934140
    Where
    Brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Dec 9, 2011, sent to the company Feb 2, 2012, published by CPSC Feb 24, 2012

    The product, in the report: Dishwasher

    Consumer stated that while the dishwasher was in use approximately 30 mins, there was a burning odor (plastic smell) and smoke started to emit from it, a few mins later the dishwasher stopped running (not sure if it was turned off manually or automatically by itself). The repair service was called and she was advised that the control panel had caught fire and melted the electronic components and would not be willing to repair it without a waiver because of the fire hazard.

    Consumer is not sure if there any physical damages to cabinet as yet.

    12/6/11 Consumer stated that the manufacturer was contacted but didnot receive a positive because it was out of warranty.

    Consumer feels that this dishwasher is a fire hazard and should be recalled.

    Model
    unknown
    Bought from
    Bath & Beyond, North Carolina
    Bought
    Nov 1, 2006, about then
    Where
    Cary, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Dec 8, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

    The product, in the report: Dishwasher

    While our Kitchenaid dishwasher was in the middle of a wash cycle, I suddenly heard electrical arcing noises coming from the control panel area. This was followed by smoke and sparks. As I reached for the latch to open the door and stop the cycle, flames were emitted from the area above the latch. Fortunately, I was able to unplug the unit quickly. I subsequently removed the control panel and found that the circuit board was severely charred. The plastic housing containing the board was also burnt, as were some of the connectors attached to the board.

    Model
    KUDI01ILWH1
    Serial number
    FP1814977
    Bought
    May 4, 2003
    Where
    Vernon Hills, Illinois: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Dec 8, 2011, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012

    The product, in the report: Dishwasher

    Caller’s dishwsher caught fire on November 23rd, 2011.

    Caller started dishwasher, states that it had been running “for a while” (she didn’t notice exact length of time) when she heard a noise that she identifies as a “funny crackling noise).

    She got up, looked around the corner and saw smoke and flames a couple of inches high shooting out of top right side of dishwasher.

    She opened the door to the dishwasher, the flames disapated, she opened the windows to clear the smoke and her husband shut the breaker off.

    Caller contacted manufacturer November 28th, she does not remember who she spoke with but did discontue the call when she believed there was no concern. The manufacturer contact did offer to send repairman at manufacturer expense to identify repair necessary at consumer expense. Consumer declined.

    Consumer purchased a new dishwasher, allowed this dishwasher to be taken away however; she saved the circuits in case someone wants to investigate

    Caller would like to alert the public, have this dishwasher placed on recall and would like to be reimbursed or at least partially reimbursed for purchasing a new dishwasher.

    Model
    KUDP01ILBS5
    Serial number
    FRQ2401234
    Bought from
    Olum’s, New York
    Bought
    Jul 15, 2004, about then
    Where
    Binghamton, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen-aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Nov 28, 2011, sent to the company Dec 21, 2011, published by CPSC Jan 6, 2012

    The product, in the report: Kitchen Aid Diswasher

    The consumer stated that his dishwasher is a potential fire hazard. The consumer stated that he had his dishwasher set to a normal cycle for 10 minutes. The consumer came to discover that her dishwasher smoldering and could smell a burning smell. He also saw smoke filling his kitchen The consumer decided to manually fan the smoldering and shut off the circuit breaker to his dishwasher to stop the dishwasher from damaging further. The consumer stated that his circuit board on the inside melted and burned. The consumer stated that he was not injured and the product did not damage his home. The consumer has yet to call his insurance company about the incident. The consumer opted not to call the fire department after the incident happened. The consumer has yet to call the firm or the retailer.

    Model
    KUD101ILWH
    Serial number
    FP4601451
    Bought from
    Lampco Appliance, Massachusetts
    Bought
    Dec 26, 2003
    Where
    Attleboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  40. First aid

    Made Nov 22, 2011, sent to the company Dec 1, 2011, published by CPSC Dec 15, 2011

    The product, in the report: Kitchenaid Dishwasher Model # KUDP01FLSS6

    Kitchenaid Dishwasher Model # KUDP01FLSS6. My door retention cord broke allowing the very heavy door to fly open and hit my elderly mother causing an open wound all down her shin with added bruising which was severe enough that it took her weeks to heal. Separately, we also had to have the repairman out to replace and/or recalibrate the electrical panel at least 6 times, becoming expensive with costly repairs. Eventually, even though the dishwasher was only 3 years old at the time, the repairman said that it would keep happening and informed me to just buy a new dishwasher. This problem began only less than 2 years after purchasing the dishwasher, so didn’t feel as though I should have to buy a new one. We haven’t been able to budget for a new dishwasher, therefore we have elected to just leave this lemon of a dishwasher sit in my kitchen for now.

    Model
    KUDP01FLSS6
    UPC
    unknown
    Serial number
    FS0111982
    Bought from
    ABT
    Bought
    Mar 5, 2005
    Where
    Oak Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 82, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Kitchenaid Dishwasher Model # KUDP01FLSS6, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  41. No one hurt

    Made Nov 22, 2011, sent to the company Nov 30, 2011, published by CPSC Dec 14, 2011

    The product, in the report: 2005 Dishwasher

    My Kitchen Aid dishwasher started on fire last night. The control panel was sparking and black smoke was coming from either side. The dishwasher was 3/4 through the cycle and began making a loud noise. I tried to open the dishwasher door to stop the cycle but it would not. I tried to ‘Cancel’ the cycle but it would not stop. Only after turning off the circuit breaker did the dishwasher stop. The burning and noise dissipated after 5 minutes.

    Model
    KUDP01ILBS6
    Serial number
    FS1408235
    Bought from
    Abt
    Bought
    Mar 5, 2005, about then
    Where
    Palatine, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Nov 22, 2011, sent to the company Dec 1, 2011, published by CPSC Dec 15, 2011

    The product, in the report: Kitchen Aid dishwasher purchased in 1993 KitckhenAid Superba Classic KUDS21C

    My KitchenAid dishwasher caught on fire in the middle of the night while not running.

    Model
    KitckhenAid Superba Classic KUDS21C
    Bought
    Jan 1, 1993, about then
    Where
    Hinsdale, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Nov 21, 2011, sent to the company Apr 6, 2012, published by CPSC Apr 20, 2012

    The product, in the report: Dishwasher

    11/08/2011 The consumer place dishes in her dishwasher and run the normal wash cycle, after 5 minutes the consumer heard a noise and smoke coming from the dishwasher. The consumer said that the smoke was coming from the panel smelling like burned electric wires. The consumer stated that the dishwasher’s panel melted and room filled with smoke.

    The consumer went to her circuit box and turned “off” the unit by flipping the circuit’s breaker.

    There were no injuries.

    The consumer feels that her dishwasher could pose a fire hazard.

    Model
    KUDP01ILBS5
    Serial number
    FR3403690
    Bought from
    Plass Electronic, Illinois
    Bought
    Nov 26, 2004
    Where
    Mt Prospect, Illinois: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Nov 19, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011

    The product, in the report: Kitchen Aid Under the counter Dishwasher (KUD10FLSS)

    We have a Kitchen Aid Dishwasher. My husband smelled something burning from it while I was running a cycle. The machine is now non operable. When looking in in manual it states that the heating circuit is malfunctioning. I was made aware of the current issues that have been happening due to the heating elements catching on fire on the news and realized the potential danger these machines have been causing due to this issue. Unfortunatley my warranty is no longer valid.

    Model
    KUD10FLSS
    UPC
    do not know
    Serial number
    FR4507414
    Bought from
    Doyon’s Modern Home, Massachusetts
    Bought
    Aug 13, 2005
    Where
    Acushnet, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  45. No incident, no one hurt

    Made Nov 18, 2011, sent to the company Nov 28, 2011, published by CPSC Dec 12, 2011

    The product, in the report: Kitchen Aid Superb Dishwasher Stainless Steel inside/out

    About 10 minutes into wash cycle, my family smelled burning plastic and smoke coming from our Kitchen Aid dishwasher, my husband quickly unplugged it, thankfully in time before anything bad could have happened.

    Model
    KUDS01FLSS2
    Serial number
    FP4420734
    Bought from
    Home Depot Expot, Massachusetts
    Bought
    Oct 1, 2007
    Where
    Johnston, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid Superb, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  46. No one hurt

    Made Nov 16, 2011, sent to the company Nov 23, 2011, published by CPSC Dec 8, 2011

    The product, in the report: Kitchen aide dishwasher $800.00 Lowes home center, leominster, MA model KUDS30IXBL1 serial number F10206110

    Purchased a Kitchen Aide Dishwasher January 2011 for 800.00. I called them on Sept. 23 to tell them that the washer had stopped working. every time i called, i got a hangup, a transfer or someone who would say that they were not sure it was covered.

    After two days on the phone I finally got an associate that scheduled an appointment for me with an A&E appliance repair. I was given a date of Sept . 29 between 8am-5pm and was told that the repair center would call me the day before to give me a more precise time.

    I waited for the call on September 28 and no call was received. I called kitchen aide back on Sept 30 and got the same run around as before. Until I finally found an associate that said my area is serviced by a company called interstate appliance. She then made an appointment for my service on October 19 which was the earliest she could do, she gave me the phone number to interstate appliance and said to contact them directly and see if I could get a better date for service as they may have can cancellations.

    I tried calling Interstate appliance 4 times leaving messages with my phone number however, I received no return phone call. I tried again to call kitchen aide and again I was subjected to the same run-around. And each time, they were checking to see if my unit was still in warranty. I was again rescheduled with interstate appliance and given a date of October 26. unfortunately our area had a sudden snow storm that week and many people and businesses were without power. I however was unaffected by the storm. Again I waited and no call or service was given.

    I called kitchen aide November 5, and was told that I was supposed to be serviced by A& E Appliance, however, she could not find a service call for me. She then said I was to be serviced by Interstate appliance and the best date they could give me was November 23. I said that was unacceptable and could they do better. They then told me they had Forrest appliance who could do me on November 16. I was not pleased, but accepted that as the best appointment I could get.

    I finally got through to Interstate appliance on November 5. they told me that kitchen aide should have known that my town was not serviced on a Wednesday. But regardless, they were affected by the storm and many customers had to be rescheduled. I asked why I wasn’t notified. I was told that I should have called them to see if they had any scheduling problems. They then rescheduled me to November 16...the same as Forrest appliance. I decided not to cancel any appointment and wait to see if any of the two that were scheduled that day would show up.

    On November 15 I calked interstate appliance because I had heard noth8ing, I left my phone number 2 times. I heard nothing from either service company . On November 15 I called kitchen aide and they checked and said they couldn’t get to the service company because it was after 5pm. I was very heated and told the representative that the service was unacceptable and I would be filing a complaint with the BBB if I did not get service ob November 16.

    I got a phone call from Forrest appliance on November 15 at 915pm. They scheduled me for 9am the following morning. They apparently had no idea about the service problems I was having.

    When the service man arrived. He looked at the unit and said, “with these lights lit like this, it looks like some kind of a short circuit. He then took off the front panel and told me that the circuit board had burned and he would have to order new parts. I was told it would be about another week.

    I then read about other short circuit issues that cause d fires. I am hoping that this does not happen, but my unit definitely dis short curcit. And kitchen aide should have been able to tell me that was the issue instead of giving me run around ad keep checking that I was still in warranty. I kind of got the impression that they were waiting until I was out of warranty so they wouldn’t have to take responsibility. My unit is dishwasher model KUDS30IXBL1 serial number F10206110 and was purchased at Lowes home center Leominster, Ma.

    Model
    KUDS30IXBL1
    Serial number
    F10206110
    Bought from
    Lowes, Massachusetts
    Bought
    Jan 20, 2011, about then
    Where
    ashburnham, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kitchen aide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Nov 10, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

    The product, in the report: Kitchen Aid Dishwasher

    Kitchen Aid Dishwasher Model KUDP02CRBL2 SN# FT2801917

    During use of the Dishwasher my wife and I noticed a slight burning odor; we were not sure where the burning odor was coming from. After a week or so we found that the dishwasher had over flowed all over the kitchen floor. After cleaning up the flood we used it again and that’s when the burning odor was discovered coming from the dishwasher itself.

    I contacted Kitchen Aid / Whirlpool customer service and explained the problem. I was told that the Dishwasher was out of warranty and they would not do anything except to have their service agency come to my home to repair it at very high cost to me.

    Being an electronic engineer and owner of [REDACTED] I decided to investigate the cause of this strong burning odor. I found that the circuit board was the cause of the odor, and it was only burning when the dishwasher was being used with high temperature settings. I also noticed that the wiring that went to the main power connections from the internal circuitry has melted.

    Kitchen Aid / Whirlpool did nothing to address this reported problem and just said that it was out of warranty. Knowing that reports of their dishwashers going on fire, they should have investigated this problem to prevent possible house fires and injury to occupants, but they just ignored the problem.

    Model
    KUDP02CRBL2
    Serial number
    FT2801917
    Bought from
    Lowes
    Bought
    Jul 29, 2006
    Where
    Fort Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Nov 5, 2011, sent to the company Nov 15, 2011, published by CPSC Nov 30, 2011

    The product, in the report: Kitchen Aid Dishwasher

    We suddenly smelled a strong burning smell and it there was smoke coming from our dishwasher. It was still running but I shut the power off. Then after the power was diconnected I opened up the front panel and found the board burnt up and the plastic enclosure for it melted. One of the line wires going to a connector to the board was burnt up and exposed the bare wire. We were glad we were home at the time of the incident because we were able to shut the power off to it.

    Model
    KUDI01ILBL2
    Serial number
    FP3211228
    Where
    Palatine, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Nov 2, 2011, sent to the company Nov 10, 2011, published by CPSC Nov 28, 2011

    The product, in the report: Undercounter Dishwasher

    On 09/07/2003 we purchased a KitchenAid Dishwasher Ser# FP3414140, Type 577-0, Model# KUDI01ILBL2. We did not experience any problems with the dishwasher until this past Sunday, 10/30/2011 when I turned the machine on and after about 5 minutes it started making a grinding noise and I saw flames and dirty gray smoke coming out of the right side of the dishwasher door. I hit the “cancel” button and this turned off the machine and the flames and smoke stopped. Nothing in my kitchen was damaged. We will be replacing the diswasher. I called KitchenAid at 1-800-422-1230 on Monday, 10/31/2011 and they asked me to allow a service tech to come to the house on this coming Friday, 11/04/2011 to check out the machine. The KitchenAid dishwasher will be taken away when the install on our new dishwasher is done on Saturday, 11/05/2011.

    We purchased the KitchenAid Dishwasher from Sears at Golf MIll Center in Niles, IL 847-803- 7500.

    Model
    KUDI01ILBL2
    Serial number
    FP3414140
    Bought from
    Sears, Illinois
    Bought
    Sep 7, 2003
    Where
    Des Plaines, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Oct 25, 2011, sent to the company Nov 2, 2011, published by CPSC Nov 17, 2011

    The product, in the report: Dishwasher

    I had loaded a batch of dishes into my dishwasher and started it. I went outside and was working in my yard around 4:00 pm. My husband had picked up my daughter from school and brought her home. At approximately 5:00 pm my husband and daughter arrived home. I was still working in the yard. My daughter went into the house and came running out asking me what was burning in the kitchen. I told her that I was not cooking anything and I ran in the house. The kitchen was filled with smoke and there was a terrible chemical smell in the air. We checked all outlets, ovens, cooking appliances, etc. My husband came in and was looking around as well. We started opening up all the windows and covering our noses. My husband went to the dishwasher and noticed that there was some brown markings on the top of the dishwasher and as we looked further, there was a bubbling of the plastic underneath the controls to the dishwasher. The chemical smell and smoke was terrible. I believe that if we had not caught this when we did, we would have been dealing with a fire.

    Model
    KUDI01ILWH1
    Serial number
    FP0809483
    Bought from
    RC Willey
    Bought
    Mar 26, 2003
    Where
    Provo, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Oct 25, 2011, sent to the company Nov 2, 2011, published by CPSC Nov 17, 2011

    The product, in the report: Dishwasher

    October 5, 2011 - it was late evening when we heard a strange noise coming from the kitchen. When we investigated, there was smoke coming from the dishwasher and spreading into the room. We tried to turn it off but without success, so we had to shut down the power to stop it. By then the burning smell permeated the area and we had to air out the house for hours to even make it breathable. When the repairman came the next day, he discovered the circuit board and associated wiring were completely burned, he took photos as he had never seen such severe damage (he could use them to train new technicians). He didn’t know how far the damage would reach, his advice, put the money into a new dishwasher. We are contacting Kitchenaid as we loved the design and features of this dishwasher, however, the fire concern is real

    Model
    KUDS01DLSS6
    Serial number
    FR4503243
    Bought from
    Appliance Factory Outlet, Colorado
    Bought
    Mar 24, 2005
    Where
    Arvada, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Oct 24, 2011, sent to the company Nov 1, 2011, published by CPSC Nov 16, 2011

    The product, in the report: Kitchenaid Built-in Dishwasher, Model Number KUDI01FLSS1

    While beginning to run the dishwasher, the control board on Kitchenaid dishwasher started to burn. This caused smoke to rise from the unit and the smell of electrical wires burning to permeate the house. I turned the unit off and shut off the electrical breaker for the unit. Unit is still in home, however I will need to get a new one. It is still in place and available for inspection and analysis.

    Model
    KUDI01FLSS1
    Serial number
    FP1306717
    Bought from
    Morris Black, Pennsylvania
    Bought
    May 21, 2003
    Where
    Easton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Oct 20, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 14, 2011

    The product, in the report: Dishwasher Model KUDMO1FKSS

    KitchenAid dishwasher model KUDMO1FKSS, serial # FM2303399 was running when housekeeper heard popping sound and then saw smoke coming out of dishwasher. She opened the dishwasher door and flames shot out. She put out fire using spray nozzle from sink. The control panel appeared to be on fire.

    Model
    KUDMO1FKSS
    Serial number
    FM2303399
    Bought from
    Bayne Appliance
    Bought
    Sep 1, 2002
    Where
    Spring, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    No Relationship
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Oct 16, 2011, sent to the company Oct 24, 2011, published by CPSC Nov 7, 2011

    The product, in the report: Kitchen Aid Dishwasher; Black; 33 7/8”H x 24 1/2”D x 23 7/8”W; stainless steel inside; electronic control panel on front of unit;

    We purchased a Kitchen Aid Dishwasher; model KUDS30CXBL0, Serial #F05012879 on 12/26/10 at Lowe’s. On or about August 4, 2011, the machine shut down and was inoperable. Here is a time-line of the problems I have encountered with this product:

    1. Machine stopped operating on 8/4/11 2. Initial service visit from local KA representative 8/9/11 3. KA diagnosed problem as motor. New motor authorized by KA as per service rep. 4. Second visit to install motor on 8/18/11 5. Machine still shutting down; Service rep contacted 6. Third visit by service rep on 8/24/11 7. KA diagnosed problem as circuit panel (which, according to service rep was the initial problem); KA authorizes order of circuit board 8. Service rep contacted on 9/12/11 since no call received regarding circuit board part 9. Service company advises that part not available from Whirlpool, needs to be manufactured since it is backordered. Part to be shipped on or about 9/16/11, with receipt by local service company in 7-10 business days. Local service company advises that part should be received in late September or early October. 10. New control panel installed on 9/23/11. 11. Load run on 9/26/11. No problems. 12. Load run on 9/29/11. During cycle, very loud rat-a-tat-tat noise heard, which sounded like a snare drum. Electrical “arcing” sound also heard emanating from control panel. Cycle completed. 13. Load run on 10/9/11. Drum-like sound heard again during cycle. In addition, electrical arcing-sound begins, and lasts – off and on –for about 3 minutes, before a burning smell is noticed. Unit shut down for safety purposes. 14. Updated e-mail sent on 10/10/11 to Kitchen Aid 15. No response by 10/13/11, so follow-up e-mail sent 16. Received call from [REDACTED]@ Kitchen Aid on 10/14/11. She stated that she only received the 10/13/11 e-mail. I reiterated the e-mail of 10/10/11. She stated that another service call would need to be initiated. She contacted Lott’s, who in turn contacted me. New appt. scheduled by service company on 10/19/11. [REDACTED] also stated that after three times, if the dishwasher still isn’t working, that this machine will be replaced.

    Model
    KUDS301XBL0
    Serial number
    F05012879
    Bought from
    Lowe’s
    Bought
    Dec 26, 2010
    Where
    Fishersville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kichen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  55. Hurt, no treatment

    Made Oct 13, 2011, sent to the company Oct 20, 2011, published by CPSC Nov 3, 2011

    The product, in the report: KitchenAid Dishwasher stainless steel inside and out

    We purchased a Kitchenaid Dishwasher Model KUDP01ILBS2 Serial No. 029754274 from Lowes July 21, 2007. On March 27, 2006 this dishwasher started to smell like an electrical fire, or burned wiring. Mr. Appliance is an authorized repair service for Kitchenaid. They found that the main control board melted and burned up. They had to replace the control panel, board, wiring harness. Just recently we had the same problem only this time there were flames and smoke coming from the area where the control panel is located.

    This product is not safe and will cause a fire in your home.

    Model
    KitchenAid KUDP01ILBS2
    Serial number
    FP2902966
    Bought from
    Lowes, North Carolina
    Bought
    Jul 21, 2003
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  56. No one hurt

    Made Oct 12, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: Dishwasher

    The consumer says there was a strange noise coming from dishwasher. He saw black smoke coming out of unit. He cut off the circuit breaker to turn the dishwasher off. He says that the control board flamed out and melted the components inside the dishwasher. He contacted the manufacturer who told him they haven’t heard of any issues with the unit. He is concerned that a repair would not resolve the issue as he has read on numerous online reports.

    Model
    KUDI01ILBL2
    Serial number
    FP2806688
    Bought from
    Lowe’s
    Bought
    Oct 15, 2003, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Oct 11, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Kitchen under counter dishwasher

    The dishwasher was started before going to bed, as usual. Approximately 5-10 minutes into the cycle, a strange noise was heard and 8-12” flames were coming out the top and right side of the dishwasher. The control panel was inoperative to shut the dishwasher down, but when the door was opened the flames died out. The Fire Department cut power upon arrival. no injuries, but the dishwasher was destroyed.

    Model
    KUDSO1ILWH1
    Serial number
    FP0603356
    Bought from
    Dracut Apliance, Massachusetts
    Bought
    Apr 2, 2003
    Where
    Acton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Oct 11, 2011, sent to the company Oct 31, 2011, published by CPSC Nov 15, 2011

    The product, in the report: stainless steel dishwasher

    While using the dishwasher on the normal setting with the high temperature scrub for approximately 15 minutes when she detected a horrible burning electric odor.

    She noticed that the dishwasher had stopped operating within 15 minutes after it was being started and she does not recall noticing any smoke coming from the appliance.

    The cycle stopped directly in the midst of the rinse cycle so she used a wet dry vacuum to get the water out of the machine,

    When she was able to take a closer look she noticed that the vent on located on the front of the dishwasher near the control panel had the electrical burning odor coming from it.

    The consumer’s husband is an electrician by trade and took the control panel a part and noticed that circuit board had caught fire.

    The firm has not been contacted but she plans on contacting them. She has not used the dishwasher since the failure occurred and has unplugged the appliance from the wall outlet.

    Model
    KUDI01FLSS1
    Serial number
    FP1708072
    Bought from
    Brands Mart
    Bought
    Jun 15, 2003
    Where
    Coral Springs, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchen Aide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made Oct 3, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Dishwasher

    Appears to be A fire from a control board in the dishwasher. An Internet search revealed www.kitchenaidfire.com with similar issues.

    Model
    KUDI01ILBS5
    Serial number
    FR3504983
    Where
    Rocky Point, New York: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Sep 29, 2011, sent to the company Oct 7, 2011, published by CPSC Oct 24, 2011

    The product, in the report: black under the counter dishwasher

    On September 29, 2011, a few minutes after turning on my KitchenAid dishwasher, I smelled burning from wires. I opened the dishwasher and saw smoke. I checked inside the dishwasher for any items on the heating coil or for any visibly melted items. I turned it back on briefly. I could smell the fire in the upper right hand corner of the dishwasher door.

    After finding that there has been reports by googling the problem on the web, I called KitchenAid. I wanted someone to come to see the problem, but they would only send a repairman at cost to me. I told them I was not getting it repaired and wanted someone to just see that the dishwasher was a fire hazard. They would not do that.

    Model
    Model # KUDI01ILB2
    Serial number
    FP2908797
    Bought from
    PC Richard & Son, New York
    Bought
    Sep 6, 2003
    Where
    Kings Park, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Sep 23, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

    The product, in the report: 24 ’ undercounter dishwasher

    KitchenAid dishwasher caught fire during operating cycle. Control board and wiring completly burned. Appliance is permanently disabled. Found out after the fact this is a common problem with this machine as well as others from the same manufacturer.

    Model
    KUDP01ILBT2
    Serial number
    FP2701969
    Bought from
    Orvilles Home Appliance
    Bought
    Aug 1, 2003, about then
    Where
    Hamburg, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Sep 22, 2011, sent to the company Sep 30, 2011, published by CPSC Oct 17, 2011

    The product, in the report: KitchenAid Dishwasher

    Our KitchenAid Dishwasher Model KUDS01FLSS5 purchased 11/2004 caught on fire while running. We heard some loud “popping” noises and went to the Kitchen to investigate. The dishwasher was smoking. Sparks and flames were coming from the upper right side of the door. We pressed the cancel button but the unit kept running and smoke/sparks/flames kept coming from the unit. We turned off the circuit breaker for the dishwasher and the unit shut down. Damage was limited to the dishwasher. A service technician was sent to our house and he determined that the units control panel circuit board had failed and caught on fire. This issue, to my surprise, DOES NOT appear to be isolated. Many cases are documented at kitchaidfire.com. This is a very dangerous situation.

    Model
    KUDS01FLSS5
    Serial number
    FR2605399
    Bought from
    AMERICAN TV AND APPLIANCE, Wisconsin
    Bought
    Nov 5, 2004
    Where
    WAUKESHA, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Sep 12, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: KitchenAid Undercounter Dishwasher

    Started dishwasher for a normal wash cycle at approximately 7:25 a.m. Was getting ready for work and oldest daughter was waiting getting ready to leave for school. When my daughter walked in the kitchen to get her last items for her school bag she began screaming MOM, MOM, the dishwasher is on fire. I immediately ran to the kitchen and saw a thick black smoke and large frame exiting from the control panel at the top of the dishwasher. Had the children go outside and immediately called the fire department. Managed to open the dishwasher door letting it fall hoping it would stop the power supply. Water was splashing out as the cycle was still running. The smell of burning plastic was terrible. The fire appears to have started in the electrical control panel/display. This unit was serviced by A&E Factory Service on numerous occassions and this area was worked on in October 2010 replacing the console insert, board, panel-cntl., and act ovlay on an extended warranty. There were no physical injuries only the emotional trama of the girls. Thank goodness I hadn’t left yet for work and learned a valuable lesson not to run appliances if I am not at home.

    Model
    KUDS01DJBL1
    UPC
    Unknown
    Serial number
    FM3302773
    Bought from
    Wholesale Building Supply
    Bought
    Aug 28, 2002, about then
    Where
    Washington, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 7, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Sep 12, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

    The product, in the report: Dishwasher

    Consumer stated that while the dishwasher was in use for approximately 10 mins when she smelled an odor of burnt plastic and there was smoke emitting from the vent of the dishwasher, she immediately attempted to power it off but the control panel was inoperable, she had to switched it off from the circuit breaker. This incident caused melting of the electronic components to the control panel.

    Consumer had not contacted the manufacturer as yet.

    Consumer feels that this product is a fire hazard and should be reported.

    Model
    KUDP01ILBL6
    Serial number
    FR5204865
    Bought from
    Jeff Lynch appliance
    Bought
    Jan 15, 2005
    Where
    Greer, South Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Sep 12, 2011, sent to the company Sep 20, 2011, published by CPSC Oct 4, 2011

    The product, in the report: Kitchenaid built in under counter dishwasher

    Dishwasher started emitting a burning plastic smell. Turned off circuit breaker. Next day, called extended warranty carrier to arrange repair. Repairman came out and said control board was burned through and wiring harnass was melted. We are awaiting repair parts. This could have caused a fire!

    Model
    KUDS01ILBL
    UPC
    unknown
    Serial number
    FR4301721
    Bought from
    Bray & Scarff, Maryland
    Bought
    Nov 9, 2004
    Where
    Columbia, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. Hurt, no treatment

    Made Sep 8, 2011, published by CPSC Sep 29, 2011

    The product, in the report: dishwasher

    I own a Kitcheaid Dishwasher Model # KUDP01FLSS6. On 3 ocassions the door retention cord broke allowing the heavyweight door open and hit my wife causing a bruise on her right thigh area. Also after 10 visits from the repairman,yes I said 10, Numerous electrical problems are known with this unit making it a fire hazard. I had in excess of 12 mother boards replaced at 100 a piece and the entire wiring harness of which each showed severe burn marks on them. This was in addition to every other working part on the dishwasher itself. I know you dont investigate Lemon Law issues but, this is beyond that and is a safety hazard especially for small children or elderly with the weight of the door and everyone else due to the fire hazard.

    Model
    KUDP01FLSS6
    Bought from
    Karls Appliance
    Bought
    Aug 3, 2005, about then
    Where
    Lumberton, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  67. No one hurt

    Made Sep 7, 2011, sent to the company Oct 4, 2011, published by CPSC Oct 19, 2011

    The product, in the report: Dishwasher

    Consumer stated that she left the dishwasher on a full cycle and when she awoke the next morning, she smelled an ozone odor (electrical fire) she discovered that the top part of the door had melted and when she opened it the door , the handle of door release particles of carbon. The dishwasher was set to run for 1 hour. Consumer stated that the odor still lingers in the house.

    Consumer stated that the control panel was now inoperable.

    9/6/11 Consumer contacted the manufacturer and was advised that the dishwasher was not on a recall.

    Consumer feels that this product is a fire hazard and should be reported.

    Model
    KUDi01Lwh2
    UPC
    n/a
    Serial number
    FP3007943
    Bought from
    Lowes, Texas
    Bought
    Oct 7, 2003
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Sep 5, 2011, published by CPSC Sep 27, 2011

    The product, in the report: KitchenAid Dishwasher Model: KUDS01FLSS6 Serial Number: FR4614215 Color: Stainless Steel

    We purchased a KitchenAid (Whirlpool) Dishwasher (Model: KUDS01FLSS6, Ser No: FR4614215) on April 19, 2005.

    On August 31, 2010, my wife and I heard a popping noise from our kitchen. It happened again and we smelled smoke. We rushed into the kitchen to find smoke billowing out of the dishwasher. I opened the door and the smoke was coming out of the right-side door vent. I pushed the Cancel button, left the door open, and aired out the kitchen. Luckily we were home, as our kitchen cabinets would have caught fire.

    We had a repairman come out and give us a $400 estimate to replace the control panel and accompanying fuse. I bought the parts online, instead, for $80 and installed them myself. The dishwasher tries to work now, but stops mid-cycle with the 7 blinking lights, showing a heat sensor malfunction. Another repairman came out twice (for $85) to fix it, said I had installed the parts correctly, and left shrugging his shoulders. He said there’s nothing wrong with it...just doesn’t work. Nice

    Model
    KUDS01FLSS6
    UPC
    I don’t know
    Serial number
    FR4614215
    Bought from
    Sears, California
    Bought
    Apr 19, 2005
    Where
    Petaluma, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Aug 31, 2011, published by CPSC Sep 23, 2011

    The product, in the report: Built-in Dishwasher

    I turned on my KitchenAid dishwasher, model# KUDS01IJBLO, and 7-10 minutes later it made a clicking sound and then a loud popping sound. I went over to see what was wrong and it started pouring flames out of the top of the door over where the circuit board is located. The display went out and I quickly opened the door to stop the cycle. I grabbed a box of baking soda and doused the flames with it which did put them out. Then very black thick smoke was pouring out of the top where the flames had been. My son ran to the basement and cut the power to the dishwasher and the smoke continued to pour out that I thought it would catch fire again. My entire downstairs smelled of an electrical fire for days. I found out that KitchenAid has known about this problem, but has made a conscious decision not to do anything about it. My house could’ve easily burned down had I no been RIGHT THERE in the kitchen - it happened so fast.

    Model
    KUDS01IJBLO
    Serial number
    FM0323853
    Bought from
    Sears
    Bought
    Jul 1, 2006, about then
    Where
    Snellville, Georgia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Aug 31, 2011, published by CPSC Sep 23, 2011

    The product, in the report: KitchenAid built in Dishwasher - Model Number KUDS01FLSS

    We have a KitchenAid Diswasher purchased in October of 2004. It is listed with a model number of KUDS01FLSS. This past Monday evening (August 29, 2011) it started on fire, spontaneously emitting smoke and flames.

    The dishwasher had been turned on before retiring for bed and was running for about 40 minutes when I heard an unusual noise from the machine. I went to check on it in the kitchen a few moments later, and there was an odd burning smell and a significant amount of smoke coming out from the right side of the door. I quickly opened the door in a panic. A lot of water sprayed out (as it appears that the machine was still running) and a flame shot out as well. Thankfully, the water put out the flames quickly. The smoke and flames stopped shortly after the door was opened and the machine stopped running. We are assuming it was a hidden electronic panel in the door that melted or caught fire, but we cannot be sure.

    My husband called KitchenAid the following day to report this, and the representative indicated they did not know anything about any problems with thier dishwashers. They did offer a 15% discount on another Kitchenaide machine, however, right now we are too frightened to buy another Kitchenaide dishwasher. We have children, and are horrified to think what would have occurred had I not seen the problem quickly and shut the machine off.

    Model
    KUDS01FLSS
    Serial number
    FR3008163
    Bought from
    Southeast Steel, 4074237654, southeaststeel.net
    Bought
    Oct 20, 2004
    Where
    Florida: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid Brand Home Appliances, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Aug 26, 2011, published by CPSC Sep 20, 2011

    The product, in the report: Kithchen Aid dishwasher. Model and serial number below

    Control board on Kitchen Aid dishwasher is burnt/charred near the area of the thermal overload/fuse. I’m assuming the board caught fire, or came very close, based on the damage to it in this area, but I was not home when it happened.

    Model
    KUDP0ILWH2
    Serial number
    FP2703355
    Bought from
    Lowes
    Bought
    Sep 6, 2004
    Where
    Pickerington, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Aug 23, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Dishwasher

    The consumer says that she turned the unit on when all of a sudden she smelled rubber burning. The consumer says she didnt notice anything strange inside. The consumer said that her husband inspected the dishwasher and noticed a hole to the right of the start and cancel button. The consumer says that approximately 30 minutes had passed between her turning the unit on and her noticing the burning smell. The consumer says that her kitchen was filled with smoke. The consumer says her husband unplugged it. She said that she tried to use it but the lights would not come on, thats when her husband noticed it. The consumer contacted the manufacturer who said the unit is not on recall and offered to send out a service technician for a fee. the consumer says that the motor was replaced on the unit 6 years ago.

    Model
    KUDK01LBS6
    Serial number
    FR4402290
    Bought from
    Sears
    Bought
    Jan 14, 2005
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Aug 14, 2011, published by CPSC Sep 6, 2011

    The product, in the report: Kitchen Aid Dishwasher

    Within 2 minutes of starting dishwasher, black smoke was coming from the top of the dishwasher door. Flames were coming from the top right side of the door. A grinding noise was also heard.

    Model
    KUDSO1DLSS2
    Serial number
    FP3504751
    Bought from
    SEARS, New York
    Bought
    Jul 1, 2003, about then
    Where
    Jericho, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Aug 12, 2011, published by CPSC Sep 21, 2011

    The product, in the report: under the counter dishwasher

    The consumer had the home built and the builder purchased the dishwasher in April of 2003 but she is unaware of where it was purchased from. The dishwasher was placed on the light and heated dry cycle and half way through the cycle when she noticed black and brown smoke coming from the control panel and there was a terrible plastic burning odor.

    Within in a matter of minutes the right hand side of the control panel caught fire. She attempted to power the unit in the off position but it would not power off. There was a toggle switch under the kitchen sink that was pulled to power the unit in the off position and the circuit breaker was also powered in the off position to cease all power. Once the all power was ceased the flames went out and shortly after the smoke dissipated.

    On 8/9/2011 the consumer’s husband removed the control panel and noticed that all the wires and circuit boards were burned and melted together. The same date the dishwasher was removed from the home by a retailer that the consumer purchased a new dishwasher from. The consumer kept the control panel and also has pictures of the unit.

    On 8/12/2011 the firm was contacted in regards to the fire that started inside of the dishwasher the representative that the consumer spoke with [REDACTED] advised the consumer that they would have replace the dishwasher free at charge.

    Kitchen Aid representative contacted consumer on Monday 8/15/2011 and offered consumer $100 towards purchase of a new [REDACTED] dishwasher. In return, they requested a copy of the Bill of Sale for the new machine and the Burnt Up Control Panel. Consumer has decided to keep the control panel in their possession until they hear from CPSC. They will keep this panel for at least the recommended 30 days.

    Model
    KUDPO1IL
    Serial number
    FP 11033024
    Bought
    Apr 15, 2003
    Where
    SPriing Grove, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Aug 11, 2011, published by CPSC Sep 26, 2011

    The product, in the report: Kitchenaide Dishwasher

    The consumer stated that her dishwasher was smoking. The consumer stated that her dishwasher was set to a heavy cycle and was on for 10 minutes before it started smoking. The consumer opened the door of the washer and it continue to operate. The consumer tried to press the cancel button and the product would not respond. The consumer had to turn off the product by disconnect the power from the circuit breaker.

    The product has a digital interface. The consumer stated that she did not any charring or discoloration to the unit. The consumer tried to operate it again 3 hours later and again the product began to smoke. The consumer stated that the product did not damage her home. The consumer did not call the fire department after the incident occurred. There consumer did not see melted plastic by the dishwasher, but it was discolored.

    The consumer was not harmed or injured by the product. The consumer called the retailer about the incident on August 4th, 2011. The consumer stated the firm offered to do nothing since it was out of warranty and they had no notes on the issue. The consumer was told by the firm that there was no recall of the product. The consumer has yet to call the retailer.

    Model
    KUDI01SLSF6
    Serial number
    FR5010531
    Bought from
    Nebraska Furniture Mart, Iowa
    Bought
    Jul 2, 2005
    Where
    Westside, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Aug 8, 2011, sent to the company Sep 22, 2011, published by CPSC Oct 6, 2011

    The product, in the report: Dishwasher

    Consumer stated that she had placed the dishwasher into the wash cycle, approximately 15mins later she noticed smoke emitting from the control panel towards the corners of the unit. She immediately open the door but it was stiil making weird noises, so she powered it off from the circuit breaker to make sure it was off. The incident caused the plastic around the circuit board to be melted and charred. This was the first time that this incident had ever occurred.

    Consumer has removed the dishwasher from the house into the driveway to prevent any fires.

    Consumer had not contacted the manufacturer as yet.

    Consumer is concerned that this product is a fire hazard and should be reported.

    Model
    KUDS01IJWH0
    UPC
    n/a
    Serial number
    FM0526687
    Bought from
    Warners Stellian, Minnesota
    Bought
    Feb 6, 2002
    Where
    Lakeville, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Aug 1, 2011, published by CPSC Sep 9, 2011

    The product, in the report: Dishwasher

    On Sunday, July 11, 2011 my wife and I were home and my wife had started the KitchenAid Dishwasher Model, KUD01FLBLO; Serial FM 3901236. During its cycle a strong smell of overheated electric or plastic components charring began to permeate the house. We searched throughout the house for the source of the smell, on re-entry the kitchen and seeing smoke we identified the dishwasher as the source. As the controls on the unit would not function, I turned the circuit breaker to the unit off. Upon investigation by doing some disassembly, the control module was found to be heavily blackened and evidence of extreme heat was noted on the control board. Three wire harness connectors were charred and the control enclosure was fused to the underlying mounting structure. I contacted the manufactures support service and relayed the problem to their attention. A service call was arranged and the service technician identified repairs as 1, Sub-Fuse; 1, Control-Elec; and 1, Wire Harness. Total service cost was estimated at $428.96. At the time I refused further service due to the cost. Subsequently I did some further investigation and found the parts list with those components their numbers are Sub-Fuse; 8269213, Control-Electronic; 8528874, and Wire Harness; 8269191. I further note the technician noted that factory replacements were not available for the control board, but remanufactured boards would be used. As I have some knowledge of manufacturing, I found it curious that only a remanufactured board was available. I am now left to question was the board a potential defective design and redesigned to eliminate a potential problem? If so were defective boards left in service? I called the KitchenAid Support Group and the only answer I could obtain is that the dishwasher is not on the recall list and customer complaints are company confidential. I would like your comments on complaints in your files on this problem. From the amount of charring and discoloration, the potential for a kitchen fire seems to be real.

    Model
    KUDSO1FLBLO
    Serial number
    FM3901236
    Bought from
    Guyer Appliance, Wisconsin
    Bought
    Nov 1, 2002, about then
    Where
    Waukesha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Jul 28, 2011, published by CPSC Aug 18, 2011

    The product, in the report: Under Counter Dishwasher

    Kitchenaid Dishwasher KUDIO1ILBT6 circuit board burned up and fuse burned up. Had to replace front panel, circuit board and fuse. The dishwasher just quick working and you smelled a burned smell.

    Model
    KUDIO1ILBT6
    Serial number
    FS0104726
    Bought from
    Western Wholesale, Texas
    Bought
    Mar 3, 2005
    Where
    El Paso, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Jul 19, 2011, published by CPSC Aug 10, 2011

    The product, in the report: Kitchenaid Dishwasher KUDS01DJWH0

    Kitchenaid Dishwasher fire - model KUDS01DJWH0 S/N FM1010172

    7/19/2011 approximately 9am. 10 minutes into wash cycle I heard screams from other family members that flames and smoke were coming out of our dishwasher. I immediately unplugged the unit and saw that the flames stopped. Smoke and a bad electronics smell were pouring out of the front control panel. After the smoke stopped I removed the control panel and saw that some of the electronic components on the main circuit board had caught on fire and burned wires and components.

    We have contacted Kitchenaid but they have not returned our call after opening a safety complaint.

    Model
    KUDS01DJWH0
    Serial number
    FM1010172
    Bought from
    PacificSales
    Bought
    Jul 1, 2006
    Where
    San Clemente, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Jul 15, 2011, published by CPSC Aug 5, 2011

    The product, in the report: Brand: KitchenAid dishwasher Model number: KUDM01TJBT0 Serial number: FL2617102 Store purchased from: Sears Purchase date: 7/2001 How much did you pay for it? 799.00

    Started dishwasher---between the initial wash cycle and the drain cycle we heard a loud pop and when my husband got up to investigate he saw the door of our dishwasher glowing orange from the fire inside

    Model
    KUDMO1TJBTO
    Serial number
    FL2617102
    Bought from
    Sears, Illinois
    Bought
    Jul 1, 2011, about then
    Where
    Plainfield, Illinois: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Jul 13, 2011, published by CPSC Aug 4, 2011

    The product, in the report: Stainless steel dishwasher with hidden controls and stainless steel tub

    The control panel of our dishwasher stopped working. When we took the cover off the dishwasher to make sure we ordered the correct part, we found that the two lines of the ribbon cable looked shorted and one line looked completed burned across. We researched recalls online for the dishwasher and at this point there are none, but multiple reports of fires. We have stopped using the dishwasher due to this evidence.

    Model
    KUDS02FRSS0
    Serial number
    FS3401064
    Bought from
    Bernies Appliance, Massachusetts
    Bought
    Sep 11, 2005
    Where
    Manville, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. Seen by a doctor or nurse

    Made Jul 2, 2011, published by CPSC Jul 26, 2011

    The product, in the report: Kitchen Aid dishwasher.

    My mother was unloading the dishwasher and bumped her shin on the corner of the door, peeling off a large area of skin. She cleaned and bandaged the wound. Almost three weeks later, the wound became infected, and she went to a walk-in clinic, where she was given prescriptions for two oral antibiotics, and two antibiotic injections. Two or three days later, the infection appeared worse, so she went to the ER. They referred her to a wound clinic, where she was seen the next day. She is receiving ongoing treatment at the wound clinic.

    Model
    090693128
    Bought from
    Jetson’s Appliances
    Bought
    Jul 1, 2007, about then
    Where
    Vero Beach, Florida: Home/Apartment/Condominium
    Who was involved
    Age 82, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  83. No one hurt

    Made Jun 20, 2011, published by CPSC Jul 12, 2011

    The product, in the report: Dishwasher kitchenaid

    I own a kitchenaid dishwasher model KUDI02IR which just started to smoke during a normal wash cycle- it smelled like an electrical fire coming from the control panel.

    Model
    KUDI02IR
    Serial number
    FT0605466
    Where
    seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Jun 16, 2011, published by CPSC Jul 11, 2011

    The product, in the report: Kitchenaid dishwasher, white and built-in (i.e. undercounter)

    My wife [REDACTED] started our dishwasher and then went upstairs to take a shower. When she was finished with her shower, and opened the bathroom door, she smelled a strong odor of something burning. She went downstairs, and noticed that the dishwasher’s display was blank, there was a black smoke mark on the front edge of our countertop directly above the dishwasher’s door, and the front top of the dishwasher’s door (i.e. the console assembly cover) was burnt. Upon further inspection, she noticed that the plastic faceplate was distorted, and the gasket between the plastic faceplate and the stainless steel dishwasher door was burnt and melted. When I got home that evening, I removed the front cover of the dishwasher’s door to see what was wrong. I discovered that the circuit board behind the console assembly cover was charred, there were several burnt components, a fair amount of melted plastic, and even some of the wiring harnesses were burnt. There was also black soot deposited on the inside of the plastic cover, and part of the cover itself was burnt.

    My wife did a brief search on the internet, and discovered a lot of postings about a possible design defect with this particular model of KitchenAid dishwasher causing similar problems. As an electrical engineer and circuit designer myself, given the fairly large number of reported problems, I do believe that there is likely some latent design or component defect that’s causing these issues. When I opened the cover, there was no trace of any water leaking in; although it’s possible that water may have initiated this problem and the heat from the ensuing burning components & plastic caused it to evaporate. The damage to the dishwasher was fairly extensive, so much so that we will have to replace it.

    The reason I’m submitting this report is that I believe that this particular product could well be dangerous. We were lucky that my wife was at home at the time and the burning was contained to just the dishwasher itself. However, we often turn the dishwasher on late at night before going to bed. Given the extent of the damage inside the dishwasher and the size of the burn mark on our kitchen counter, I could imagine similar instances of dishwasher failures causing a fire, particularly if there happened to be anything flamable on the countertop directly above the middle of the dishwasher door.

    Model
    KUDS01IJWH0
    Serial number
    FL0612169
    Bought from
    Walcott Sales & Service
    Bought
    May 19, 2001
    Where
    Lexington, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Jun 13, 2011, published by CPSC Jul 5, 2011

    The product, in the report: Built in undercounter Dishwasher

    Kitchenaid Dishwasher Model KUDS02SRSS1 Serial FS4701468

    Control Board Failure; Wiring harness and thermal fuse melted; Pump motor faliure

    Model
    KUDS02SRSS1
    Serial number
    FS4701468
    Bought from
    Karl’s Sales & Service
    Bought
    Dec 31, 2005, about then
    Where
    Allentown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. Hurt, care not known

    Made Jun 9, 2011, sent to the company Jun 24, 2013, published by CPSC Jul 9, 2013

    The product, in the report: Kitchenaide dishwasher

    Consumer stated that the wires in her dishwasher have melted and are pressed up against the heat disperser. Her motherboard melted initially and was serviced by a technician in May or June of last year for the motherboard. The consumer inspected the product stopped working as the start button wouldn’t operate the machine and concluded the melted wires posing a fire hazard. The consumer called the manufacturer on June 7, 2011 and spoke the manager of the firm. The manager didn’t offer to assist her in anyway. The consumer has yet to call the retailer. The consumer mentioned the damage did not spread to the structure of her home. The panel is charred and burned on the inside. The consumer has noticed many online reports involving similar problems with similar products and some instances resulting in home fires. The consumer stated that her product didn’t catch fire or smoke. The product was serviced last year also for the springs that pull the doors up and down for the dishwasher. One occasion she was struck and bruised on her right shin when she pulled the door of the dishwasher fell on her. The product stopped working 3 days ago.

    Model
    KUDPO1FLWH
    Serial number
    SS1302991
    Bought from
    Judd and Black
    Bought
    Apr 15, 2005, about then
    Where
    Marysville, Washington: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Level of care not known
  87. Hurt, no treatment

    Made May 31, 2011, published by CPSC Jun 22, 2011

    The product, in the report: KitchenAid Dishwasher KUDS01DLSS1, serial number FM5202184

    KitchenAid dishwasher Model KUDS01DLSS1, Serial # FM5202184 I called KitchenAid on May 24th, 11:27 am to report that my diswasher door came crashing down, I tripped over it and went head first into a lower kitchen cabinet door (which I must now order a replacement door from Home Depot for). Also, the dishwasher will no longer run, after pressing begin on the control panel, the bottom of machine will fill with water, but will not enter a cleaning cycle. The dishwasher just hums. The customer service told me there was no recall and that there were no other complaints made on this unit. She said I was on my own to schedule and pay for repair. I then searched on the computer for other and found site after site of complaints from consumers for both the broken door issue and humming/no cycle issue.

    Model
    KUDS01DLSS1
    UPC
    not known
    Serial number
    FM5202184
    Bought from
    Expo Center -Home Depot
    Bought
    Feb 1, 2002, about then
    Where
    Murphys, California: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  88. No one hurt

    Made May 31, 2011, published by CPSC Jul 1, 2011

    The product, in the report: Kitchenaid Dishwasher under counter

    Consumer stated that she while she was using the dishwasher in wash mode for approximately 5 mins she saw black smoke and flames emitting from the upper right side of the unit, she opened the door and cancel the operation. This incident did not cause the circuit breaker to trip, she was able to use the control board. There were no melted racks but there was black soot on the inside walls of the dishwasher.

    Consumer stated that she has not turned on the unit since this incident. She had the unit removed and purchased another one.

    Consumer advised that this unit is a fire hazard and should be reported.

    Model
    KUDS01ILBT0
    UPC
    n/a
    Serial number
    FM34011149
    Bought from
    Corn Forth, Arizona
    Bought
    Oct 1, 2002, about then
    Where
    Paradis Valley, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made May 31, 2011, published by CPSC Jul 15, 2011

    The product, in the report: Dishwasher under cabinet

    Consumer stated that for the past 2 weeks he has been experiencing problems with his dishwasher whenever it started the wash mode, then it would stop and make a buzzing sound, which is followed by a odor of burnt wires. He then turns it off with the concern that it could start a fire.

    Consumer stated his most recent incident occurred on 5/30/11. He stated that he feels that he is experiencing problems of release# 05-123 -An electrical defect within the dishwashers’ wash motor wiring poses a risk of the motor overheating and possibly catching fire.

    Consumer feels that this product is a fire hazard and should be investigated.

    Model
    KUDP01FLBL3
    UPC
    n/a
    Serial number
    FR0402191
    Bought from
    unknown
    Bought
    Mar 1, 2004, about then
    Where
    Clinton Township, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made May 23, 2011, published by CPSC Jun 16, 2011

    The product, in the report: Kitchenaid dishwasher model KUDS01FLSS5, serial number FR3210334

    Dishwasher caught fire while running.

    Model
    KUDS01FLSS5
    Serial number
    FR3210334
    Bought from
    Lowe’s, Delaware
    Bought
    Nov 1, 2004, about then
    Where
    Swarthmore, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made May 16, 2011, published by CPSC Jun 8, 2011

    The product, in the report: Kitchen Aid dishwasher Mo# KUDS02SRSS1

    My wife went to oped the door to empty the dishwasher and the spring that helps control the weight of the door broke, causing the door to fall open suddenly with no aid from the door springs, hitting her on the leg, knocking her down. Our little 4 year old neice was helping with the dishes, standing nearby and could have been hit on the head by the door and been hurt.

    Model
    KUDS02SRSS1
    Serial number
    FS4701473
    Bought
    May 10, 2008, about then
    Where
    Hamburg, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 4, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Kictchen Aid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made May 12, 2011, published by CPSC Jun 3, 2011

    The product, in the report: Dishwasher

    KitchenAid dishwasher MODEL # KUDP01FLBT5 In service for approximately 5 years with no problems prior to this incident.

    Black smoke and burning plastic smell filled house. Upon returning home within a half an hour after dishwasher was started, we found smoke and arcing coming from dishwasher control panel. I immediately turned off the dedicated circuit breaker. After opening the windows to clear the smoke, I disassembled the front panel and found the electronic control assembly AP3775964 badly burned, wire connectors to this board melted, and plastic housing burned and partly melted. Also, the user interface AP3177796 was blackened and partly burned along with the fuseable link.

    My question is: Why didn’t the fuseable link within the dishwasher disconnect the power upon this severe electronic failure?

    I looked at replacement parts costs, totaling more that $175, and found that Whirlpool (maker of KitchenAid) replaced the fuseable link with a “fuse kit” AP3178588. This kit has the installer relocate the fuseable link to lower location in the dishwasher. Was this a known problem with this unit that caused my incident?

    Model
    KUDP01FLBT5
    Serial number
    FR3201246
    Bought from
    PC Richards & Son, New York
    Bought
    Feb 1, 2006, about then
    Where
    Smithtown, New York: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Apr 19, 2011, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

    The product, in the report: Dishwasher

    Consumer feels that her dishwasher could pose a fire hazard.

    Consumer stated that the soap dispenser started to smell liked plastic burned and the panel had smoke on it. Consumer inspected the dishwasher and found out that the soap dispenser had melted (reason why unknown).

    Consumer called and explained incident to mfr’s rep. (name unknown). Rep said they will only cover panel not soap dispenser. Consumer hired an independent repair man and the tech repair fixed the unit.

    Kitchen Aid did not care that the panel caused the soap dispenser to melt. She called a tech from another company who got parts to fix the dishwasher. Fire Hazard!

    No injury

    Model
    KUDT3STSS0
    Serial number
    SU2402115
    Bought
    Apr 8, 2008
    Where
    Rolling Hills Estate, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Apr 15, 2011, published by CPSC Jun 10, 2011

    The product, in the report: Dishwasher

    The consumer says she was sitting next to unit when black smoke and sparks started coming out of unit. She pulled the plug from unit and it stopped. Consumer said the unit was running for only about 5-7 minutes before sparking. Consumer also noticed strong odor. Consumer says the circuit board melted. She contacted the manufacturer and they did not seem concerned with it stating that they havent had any problems.

    Model
    KUDP01DLBL1
    Serial number
    FP1901957
    Bought from
    Warner’s Stallion, Minnesota
    Bought
    Jun 15, 2003
    Where
    Excelsior, Minnesota: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

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