KitchenAid dishwashers

The reports, as CPSC published them

201. No one hurt

     Made Oct 23, 2013 · , sent to the company Oct 30, 2013 · , published by CPSC Nov 14, 2013

     The product, in the report: Kitchenaid dishwasher model KUDSO11JBSO serial # FM14292179

     Kitchenaid dishwasher model KUDSO11JBSO control board caught fire. Turned off power and board wires continued to smoke. Removed panel and board is completely destroyed along with connectors. This issue has been widely reported and a class action lawsuit filed in the USA and Canada against Whirlpool.

     Model

     KUDSO11JBSO

     Serial number

     FM1429279

     Bought from

     warner stellian appliance, Minnesota

     Where

     Eagan, Minnesota: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

202. No one hurt

     Made Oct 9, 2013 · , sent to the company Nov 14, 2013 · , published by CPSC Nov 29, 2013

     The product, in the report: Dishwasher

     Caller is reporting her dishwasher that was in her home when she moved into it in February 2012 caught fire on October 3rd, 2013. Caller was in her kitchen with the dishwasher that had been running approximately 40 minutes on normal cycle, energy saver dry modes. She said that one second all was fine then the next there was very heavy black smoke coming from the door of the dishwasher. The caller ran to get her husband who turned off the circuit breaker, unplugged the dishwasher and opened the door to the dishwasher. They opened doors and windows to air the house out.

     Caller contacted the manufacturer Friday, October 4th, 2013 to file report with them. The Manufacturer referred her to their safety department and advised that they would send someone out to check and repair it. Tech came to caller’s house Monday, October 7th, 2013, inspected the dishwasher, said that circuit board had caught fire and that it had nothing to do with her but that these incidents happen.

     There are no injuries being reported

     Model

     KUDP01FLB05

     Serial number

     FR3402309

     Bought from

     In home when purchased, Massachusetts

     Bought

     Aug 10, 2004, about then

     Where

     West Borough, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

203. No one hurt

     Made Oct 8, 2013 · , sent to the company Nov 14, 2013 · , published by CPSC Nov 29, 2013

     The product, in the report: Dishwasher Model # KUDJ01TJWH0 Serial # FM1001781

     The caller stated that the dishwasher was placed into wash cycle (not sure of the amount of time) but he noticed black smoke emitting from the right side of the door, the door was opened, flames and a yellow glow could be seen inside. The unit was powered off and the flames subsided when the door opened. He used the circuit breaker to switch off the power to prevent further damages.

     The incident caused the electrical components to be charred. The unit remains inoperable.

     The manufacturer was not contacted as yet.

     He is concerned that the dishwasher poses a fire hazard and should be recalled.

     The product is not involved in a recall.

     Model

     KUDJ01TJWH0

     Serial number

     FM1001781

     Bought from

     ABT Appliance, Illinois

     Bought

     Jun 4, 2002

     Where

     Park Ridge, Illinois: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

204. No one hurt

     Made Sep 27, 2013 · , sent to the company Oct 23, 2013 · , published by CPSC Nov 6, 2013

     The product, in the report: Dishwasher

     The Kitchen Aid Dishwasher purchased in 2010 caught fire burning the control panel. The unit continued to run after the cycles were over and we have had to turn the breaker off leading to the unit or it will just continue to run and burn. After looking into this product is seems there has been a class action lawsuit filed against the company because of the thousands of complaints and their refusal to recall the product.

     Model

     KUD03FVSS4

     Serial number

     F02102149

     Bought from

     Lowes, Oregon

     Bought

     Mar 1, 2010, about then

     Where

     Portland, Oregon: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

205. No one hurt

     Made Sep 26, 2013 · , sent to the company Nov 7, 2013 · , published by CPSC Nov 22, 2013

     The product, in the report: dishwasher

     09/25/2013) The consumer stated that the dishwasher was on the heavy cycle. Within minutes heavy black smoke came from the top of the dishwasher. The consumer stated that he unplugged the dishwasher. He stated that he waited a minute or two. The consumer stated that opened the dishwasher and discovered that the inside of the circuit board was burnt and black.

     The consumer stated that the only damage was the circuit board.

     Model

     KUDR01TJBL0

     Serial number

     FL5125226

     Bought from

     Sears, Arizona

     Bought

     Sep 15, 2003, about then

     Where

     Tucson, Arizona: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

206. No one hurt

     Made Sep 9, 2013 · , sent to the company Sep 16, 2013 · , published by CPSC Sep 30, 2013

     The product, in the report: Kitchen Aide Two Drawer Dishwasher

     Lights on diswasher lit up on their own when I opened door the panel was so hot I burnhed my hand. Was worried it would catch on fire and had to disconnect dishwasher. I feel dishwasher a fire hazzard.

     Model

     KUDD03DTBL

     Serial number

     NW2601122

     Bought from

     GRANTS APPLIANCE

     Bought

     Sep 5, 2013, about then

     Where

     Plainfield, Illinois: Home/Apartment/Condominium

     Who was involved

     Age 59, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aide, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

207. No one hurt

     Made Sep 2, 2013 · , sent to the company Sep 10, 2013 · , published by CPSC Sep 24, 2013

     The product, in the report: KitchenAid Dishwasher circa 2005 Model KUDIO1DL

     KitchenAid Dishwasher Model KUDIO1IL spontaneously started burning in the upper right hand corner (control panel). Plastic melted and black soot was ejected onto counter top. If flammable materials had been on th counter top (newspapers) it would have started a fire.

     Model

     KUDIO1ILBS5

     Serial number

     FR3404240

     Where

     Spokane, Washington: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

208. No one hurt

     Made Aug 14, 2013 · , sent to the company Aug 22, 2013 · , published by CPSC Sep 6, 2013

     The product, in the report: KitchenAid Model KUDP01ILWH2, Serial # FP3909822 (with EnergyStar rating). This unit is an under-counter model for permanent installation. Door color is white, and unit has a stainless steel inner body. Manufacture date unknown. Unit *was* in nearly daily use and in very good to excellent condition.

     Our dishwasher (KitchenAid Model KUDP01ILWH2, Serial # FP3909822) was in use during the early afternoon of 12 July 2013. I was at a business meeting and my teenage son was home. Partway through the cycle, my son heard noises while he was in the Family Room, which is adjacent to the Kitchen. As he began to look for the source of the sounds, he noticed smoke accumulating in the Kitchen and Family Room area. Upon further investigation, he noticed smoke coming from the dishwasher. He called me on the phone at my meeting and advised the dishwasher was smoking. No flames were observed, but he did hear noises.

     As he opened the door to stop the cycle, the machine continued to operate; the cycle did not stop as was expected. I instructed him turn off the dishwasher at the local disconnect switch by the kitchen sink. When he did so, the dishwasher did stop operating. My son opened the house to air out the plastic smell (and also removed our pets, including his leopard gecko, which is very sensitive to smoke).

     Discoloration and distortion of the plastic housing on the door of the dishwasher can be clearly seen in the vicinity of the control panel. The dishwasher door has discoloration above and below the control panel (see photos provided), and there is a “bubble” in the door plastic that has formed below the controls. The “bubble” is approximately the size of a U.S. nickel (5-cent piece).

     The unit remains powered off and is no longer used. The unit’s door has *not* been opened to view the actual control panel, but the access panel to water and electrical supplies has been removed (below the door) in preparation of either repair or removal.

     Model

     KUDP01IL

     Serial number

     FP3909822

     Bought from

     do not recall, Ohio

     Bought

     Sep 1, 2003, about then

     Where

     Milford, Ohio: Home/Apartment/Condominium

     Who was involved

     Age 17, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

209. No one hurt

     Made Aug 4, 2013 · , sent to the company Aug 12, 2013 · , published by CPSC Aug 26, 2013

     The product, in the report: Black KitchenAid Superba dishwasher

     We have a KitchenAid Superba dishwasher where we had just started a normal load of dishes for the day. I happened to smell something odd, turned around and noticed there was both smoke and a flame shooting out of the right hand side of the control panel. I immediately opened the door to stop the cycle. After validating there was no damage beyond the dishwasher, I tripped the isolated breaker to the unit. I immediately began an online investigation of our model, only to discover this appears to be more of a problem than it should be

     Model

     KitchenAid Superba -- KUDS01DJBL

     Serial number

     FM802399

     Bought from

     Part of Home Purchase

     Bought

     Dec 21, 2002, about then

     Where

     JACKSONVILLE, Florida: Home/Apartment/Condominium

     Who was involved

     Age 46, Male

     The reporter’s relation to them

     My Spouse

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

210. No one hurt

     Made Jul 30, 2013 · , sent to the company Aug 7, 2013 · , published by CPSC Aug 21, 2013

     The product, in the report: KUDA03CTBS3 (Model Number)

     Dishwasher has started to not run and start/restart button was flashing. It turns out the main computer board inside of the door was smoldering/melting/smoking. This is very disconcerting. At this point, we have stopped using the appliance and turned the electrical circuit off.

     Model

     KUDA03CTBS3

     UPC

     ?

     Serial number

     fw3002506

     Bought from

     sears outlet

     Where

     Baltimore, Maryland: Home/Apartment/Condominium

     Who was involved

     Age 9, Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

211. No one hurt

     Made Jul 18, 2013 · , sent to the company Sep 4, 2013 · , published by CPSC Sep 18, 2013

     The product, in the report: Dishwasher

     July 17th, 2013 this caller smelled a burning odor coming from his kitchen. He went to the kitchen, thought it was the coffeepot so picked it up and took it outside with his wife. The couple decided that the coffee pot had not been burning but the wife remembered that she had started the dishwasher before she came outside which prompted both the caller and his wife to return to the kitchen.

     They had the carpets cleaned this same day so all fans were running which makes it impossible for the caller to distinguish whether there was smoke. They went immediately to the dishwasher, saw that it was not running, opened the door and were met with a terrible odor but could not visually identify any problem. He compares the burning odor to that of burning hot wire. He took the front panel off of the dishwasher to access the control panel and observed where smoke had come out from around the panel, circuit board connectors were melted, the circuit board was charred and melted as well as the underneath of the circuit board being charred and melted. The underside of his countertop is burned from the heat. Caller said that it appears that the thermal switch did not work at all because the breaker didn’t trip off, the burning continued when it should have been blocked.

     The caller has not contacted the manufacturer but does intend to contact them., There are no injuries to be reported.

     Caller is asking that his model become inspected and repaired at manufacture expense and if he has had to have the unit repaired then he would like to be reimbursed whatever the cost was with this cost being placed at manufacturer expense.

     Model

     KUDP01DLBS0

     Serial number

     FM4003161

     Bought from

     Lowe’s, Ohio

     Bought

     Apr 21, 2003

     Where

     Hebron, Ohio: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

212. No one hurt

     Made Jun 29, 2013 · , sent to the company Jul 9, 2013 · , published by CPSC Jul 23, 2013

     The product, in the report: KitchenAid Dishwasher Model KUDI01ILBL5

     While on vacation, our house sitter decided to do a load of dishes. Within a few minutes of the load starting, smoke began to pour from the dishwasher. After selecting “Cancel”, she opened the door to stop the cycle from running. The dishwasher did not stop running, spraying water all over the kitchen while flames and sparks shot out of the front panel. She then closed the door at which time the “Cancel” worked by stopping the cycle and draining the dishwasher. She then turned the power off at he breaker panel.

     If this had happened as usual (starting the cycle as we are leaving for the day to work), our house would have surely burnt to the ground.

     Model

     KUDI01ILBL5

     Bought from

     Lowes, Indiana

     Where

     West Terre Haute, Indiana: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     No Relationship

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

213. Not said

     Made Jun 27, 2013 · , sent to the company Jul 8, 2013 · , published by CPSC Jul 22, 2013

     The product, in the report: dishwasher

     06/26/2013) The consumer stated that the dishwasher stopped working. The dishwasher stopped on the wash cycle. The consumer stated that he opened up the circuit board and discovered that the wires were burned. The wire connector was melted to the circuit board.

     (06/27/2013) The consumer stated that he called the manufacturer. The consumer was advised that a service man would be sent out.

     Model

     KUDS02FRWH

     Serial number

     FS5101583

     Bought from

     T C Richards & Sons, New Jersey

     Bought

     Jun 21, 2006

     Where

     Hillsborough, New Jersey: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Unspecified

214. No one hurt

     Made Jun 25, 2013 · , sent to the company Jul 3, 2013 · , published by CPSC Jul 18, 2013

     The product, in the report: Kitchen Aid dishwasher (model KUDE20IXBL8).

     Defect in the top rack of a 13-month-old Kitchen Aid dishwasher (model KUDE20IXBL8).

     When I pulled the top rack out to unload it, the left side collapsed without any warning, spilling dishes and glasses down onto the crockery in the bottom rack and out onto the floor.

     When I looked for the cause, it was obvious that one of the two flimsy plastic “spring” pegs that retain each wheel of the upper rack on its axle had broken. This allowed the wheel to pull off the axle and thereby allow the entire left side of the top rack to collapse. It seems to me the axles on the rack adjuster (Part number W10350376) are very poorly designed and is not made as solidily as the wheels on the lower rack. This is despite the fact that both upper and lower racks are of the same dimensions and, so to me as an average consumer, both should be able to support a full load of dishes.

     Model

     KUDE20IXBL8

     Serial number

     F21601154

     Bought from

     Sears, Delaware

     Bought

     Jun 21, 2012

     Where

     East New market, Maryland: Home/Apartment/Condominium

     Who was involved

     Age 61, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

215. No one hurt

     Made Jun 24, 2013 · , sent to the company Jul 2, 2013 · , published by CPSC Jul 17, 2013

     The product, in the report: Dishwasher

     My wife set our dishwasher, turned it on and left for work. I came home from work about an hour later to find the kitchen full of nauseating, noxious fumes. I localized the source as the dishwasher and discovered it to be completely dead and still full of water and dirty dishes. I turned off the circuit breaker and opened all the windows and doors to try and clean out the stench. I then called the Kitchen Aid Extended Service Plan representative and explained what I had found. They scheduled a service tech to come to the house the next day.

     The service technician determined that the circuit board and associated components had burnt up and since the warranty company could not be reached Saturday, he would have someone come back the Following Monday...today. That technician made the same determination and stated that the unit could not be repaired but that it needed replaced and that the warranty company would call to arrange the replacement. The warranty company would not replace the unit and stated that it was at their discretion to offer a check for a depreciated amount and that I should go to Best buy and use that toward the purchase of a new unit.

     I mentioned the information about all the other examples of this type of situation happening to others and they disavowed any knowledge...even though they are a “partner” of Whirlpool and Sear Holding.

     I cannot tell you all that was damaged but can assure you that the circuit board and wiring were overheated and burnt as I could see the charred circuit board, melted wires and melted plastic.

     Manufacturer - Kitchen Aid (Whirlpool) Model - KUDP01FLBT5 Serial No. - FR2301071

     Model

     KUDP01FLBT5

     Serial number

     FR2301071

     Bought

     Jun 30, 2004, about then

     Where

     North Huntingdon, Pennsylvania: Home/Apartment/Condominium

     Who was involved

     Age 53, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid (Whirlpool), made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

216. No one hurt

     Made Jun 17, 2013 · , sent to the company Jul 12, 2013 · , published by CPSC Jul 26, 2013

     The product, in the report: Dishwasher

     The consumer says his wife started the dishwasher in the morning. She went downstairs for a moment and came back upstairs and saw smoke coming out of the vent.

     His wife opened the dishwasher and saw flames inside of it. His wife sprayed it with water and got the fire out. She then shut off the circuit breaker.

     Model

     KUDS01DLWH3

     Serial number

     FR1002894

     Where

     Clinton Township, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     My Spouse

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

217. No one hurt

     Made Jun 3, 2013 · , sent to the company Jun 11, 2013 · , published by CPSC Jun 25, 2013

     The product, in the report: Built-in dishwasher

     My KitchenAid dishwasher, model #KUDS01ILWH2, caught on fire today. The computer area and front cover melted. It had been running for about 5 minutes when black sooty smoke and sparks started shooting out of the front cover. I turned it off and opened the door. Water and flames shot out. I closed the door, turned off the circuit breaker and stood ready with a fire extinguisher until my husband arrived minutes later. Thank goodness I was home. After the cleanup and remove of the appliance, I went to the internet and found that there have been many complaints similar to my own. This product is a hazard to family safety! Please look into this and find out what is going on! Why is there not a warning out and a recall activated??

     Model

     KUDS01ILWH2

     Serial number

     FB3402793

     Bought from

     Sears, Washington

     Bought

     Aug 1, 2002, about then

     Where

     Enumclaw, Washington: Home/Apartment/Condominium

     Who was involved

     Age 47, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

218. No one hurt

     Made Apr 25, 2013 · , sent to the company May 3, 2013 · , published by CPSC May 17, 2013

     The product, in the report: Kitchenaid Dishwasher

     Our Kitchenaid dishwasher caught fire in the door of the dishwasher. Just before I was heading to bed I noticed smoke coming from the door and a melted plastic smell. I quickly turned off the power at the breaker panel, stopping the dishwasher. In the morning I opened the door and found the circuit board melted down. It appears to have started at pin where wire goes out to the heating element. This was completely melted and charred together with many other components including the protective box and the inside of the door. If I was not present the house would have burned down and someone may have been killed.

     Model

     KUDIO1ILBT5

     Serial number

     FR3504036

     Bought

     Nov 1, 2004, about then

     Where

     Baxter, Minnesota: Home/Apartment/Condominium

     Who was involved

     Age 50, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

219. No one hurt

     Made Apr 25, 2013 · , sent to the company May 3, 2013 · , published by CPSC May 17, 2013

     The product, in the report: KITCHENAID DISHWASHER

     Kitchenaid dishwasher control panel short circuited resulting in smoke, arcing and fire. Not damage to house or injuries.

     Make: Kitchenaid Model: KUDI01FLSS3

     Model

     KUDI01FLSS3

     Serial number

     FR0205714

     Bought from

     JOHNSON BROTHERS APPLIANCE

     Bought

     Jun 10, 2004

     Where

     BEND, Oregon: Home/Apartment/Condominium

     Who was involved

     Age 53, Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand KITCHENAID, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

220. No one hurt

     Made Apr 19, 2013 · , sent to the company Apr 26, 2013 · , published by CPSC May 10, 2013

     The product, in the report: Kitchen Aid Dishwasher, Superba, model KUDS01FLBL6, sn FR4402697

     We started the dishwasher just before going to bed for the evening. We smelled smoke and went to the kitchen were we discovered flames and smoke coming from the upper right front of the dishwasher. The dishwasher did not stop when we pressed cancel or opened the door. It sprayed water all over the kitchen. We had to turn off the circuit breaker to make it stop.

     If we were not awake and smelled the smoke when this happened the entire house may have burned down.

     Model

     KUDS01FLBL6

     Serial number

     FR4402697

     Bought from

     Direct Buy, Washington

     Bought

     Oct 23, 2004

     Where

     Snohomish, Washington: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

221. No one hurt

     Made Apr 15, 2013 · , sent to the company May 8, 2013 · , published by CPSC May 22, 2013

     The product, in the report: Under the counter dishwasher

     The consumer stated that she turned on the dishwasher on the “short wash cycle” for approximately 20 minutes. The consumer stated that she started to smell a burning odor and she noticed that the dishwasher was emitted smoke from the right side of the dishwasher.

     The consumer stated that she opened the door of the dishwasher and didn’t notice anything wrong.

     The consumer stated that she closed the door again and the dishwasher continued to emit smoke.

     The consumer stated that she could not get to the plug of the dishwasher, but she hasn’t use the dishwasher since the incident.

     The consumer stated that no one was injured.

     The consumer stated that she contacted the manufacturer and they informed her that they would send an independent service technician to look at the dishwasher. The consumer believes this product should be investigated do to the fire hazard that it poses.

     Model

     KUDS24SEW1

     UPC

     Unknown

     Serial number

     FF3314417

     Bought from

     Sears, Michigan

     Bought

     Jan 1, 1996

     Where

     West Bloomfield, Michigan: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

222. Not said

     Made Apr 7, 2013 · , sent to the company Apr 15, 2013 · , published by CPSC Apr 29, 2013

     The product, in the report: Dishwasher

     I turned on dishwasher. About 5 minutes after turning on dishwasher I heard loud popping noises coming from kitchen. Smoke, flames and soot were coming out of control panel. Pressed cancel button, dishwasher would not stop running. Had to turn off circuit breaker to stop dishwasher. House filled with smoke and horrible smell.

     Model

     KUDR01TJBT

     Serial number

     FM1214821

     Bought from

     PC Richard, New York

     Bought

     Apr 21, 2002

     Where

     Islip, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Unspecified

223. No one hurt

     Made Mar 26, 2013 · , sent to the company Apr 3, 2013 · , published by CPSC Apr 17, 2013

     The product, in the report: KitchenAid Dishwasher. see model and SN below

     On 3/23/2013 our KitchenAid dishwasher caught fire. We were fortunately in the kitchen at the time and acted quickly enough to prevent damage beyond the dishwasher. If we had not been there to observe the fire, the outcome could have been much worse.

     Model: KUDS01FLSS5 SERIAL NUMBER: FR2301497

     The alarming thing was that the internal fire in the control board disabled the controls so that opening the door did not stop the dishwasher from running. Water spewed out of the machine when the door was opened; that’s not a good thing to happen with an electrical fire. We had to run to the main panel and shut off the power.

     These products should be taken off the market until they redesign the control circuitry.

     -[REDACTED]

     Model

     KUDS01FLSS5

     Serial number

     FR2301497

     Bought from

     Appliance Land

     Bought

     Aug 26, 2004

     Where

     McLean, Virginia: Home/Apartment/Condominium

     Who was involved

     Age 66, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

224. Not said

     Made Mar 13, 2013 · , sent to the company Mar 21, 2013 · , published by CPSC Apr 4, 2013

     The product, in the report: Kitchenaid Dishwasher Model No. KUDSO1FLSS2, Serial No. FP4218308

     My Kithenaide Dishwasher, Model No. KUDSO1FLSS2, Serial No. FP4218308 caught on fire. The fire was in the control panel.

     Model

     KUDSO1FLSS2

     Serial number

     FP4218308

     Bought from

     Home builder

     Bought

     Nov 3, 2003, about then

     Where

     Round Rock, Texas: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Unspecified

225. No one hurt

     Made Mar 6, 2013 · , sent to the company Mar 19, 2013 · , published by CPSC Apr 2, 2013

     The product, in the report: Kitchenaid Dishwasher KUDK03CTWH2

     On 3/4/2013 I had a repair technician out to replace the keypad on my KitchenAid dishwasher because some of the lights (heavy wash, sani-rinse, high temp scrub) were stuck on and my dishwasher would not always start. On 3/5/2013 I started my dishwasher. About 10 minutes later, I noticed a strong burning plastic smell. When I went into my kitchen it was filled with smoke. I opened the dishwasher and there was a lot of smoke coming out of the top of the dishwasher door. I have turned off the circut breaker to the unit. If we had not been home at the time, my house could have burnt down.

     Model

     KUDK03CTWH2

     Serial number

     FW0905421

     Bought from

     Karls TV, Audio and Appliance, South Dakota

     Bought

     Mar 23, 2008

     Where

     Sioux Falls, South Dakota: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

226. No one hurt

     Made Feb 26, 2013 · , sent to the company Mar 6, 2013 · , published by CPSC Mar 21, 2013

     The product, in the report: Kitchen Aid dishwasher Model KUDS01FLSS6

     Our Kitchen Aid dishwasher (model KUDS01FLSS6) started smoking last night about 15 minutes after we started it and were just getting to bed. Fortunately we were not asleep but smelled smoke. Smoke was coming out of the top right corner of the door (where the top control touch pad is located). Fortunately there were no flames. However, the unit did not turn off when I opened the door (sprayed water out into the kitchen), and it would not turn off when I hit the cancel button. All the while it just keeps smoking. The only way to get it turned off was to flip the circuit breaker on the electrical panel downstairs. I took the unit apart tonight and found the circuit board beneath the touch pad control to be badly burnt . Several of the electrical connector plugs to this board were also melted. We purchased the unit in March of 2005 so it is almost 8 years old. But it shouldn’t be catching on fire. This is a major safety issue and apparently we are not the first to have this problem (have read at least 400 incidents reported as of 2012). Fortunately, our kitchen cabinets didn’t catch fire. I called Kitchen Aid and they are sending someone out to fix it (apparently free of charge), but I’m leary of having the same thing happen again. Any advice? Will all [REDACTED], Kitchen AId, & [REDACTED] dishwashers have the same problem?

     Model

     KUDS01FLSS6

     Serial number

     FS1133052

     Bought from

     Gabowitz TV & Appliance

     Bought

     Mar 12, 2005

     Where

     North Brunswick, New Jersey: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

227. No one hurt

     Made Feb 21, 2013 · , sent to the company Mar 1, 2013 · , published by CPSC Mar 18, 2013

     The product, in the report: Stainless Steel KitchenAid Superba Dishwasher

     I was running the dishwasher on normal cycle when i heard loud popping noises and saw smoke and flames coming from the dishwasher control panel. If I was not at home or was asleep at the time of the fire it could have spread and caused additional property damage, personal injury or death.

     Model

     KUDS01DJSS0

     Serial number

     FK4507247

     Bought from

     Sears, California

     Bought

     Oct 5, 2002

     Where

     Concord, California: Home/Apartment/Condominium

     Who was involved

     Age 9, Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

228. No one hurt

     Made Feb 19, 2013 · , sent to the company Mar 19, 2013 · , published by CPSC Apr 2, 2013

     The product, in the report: Under the counter dishwasher

     The consumer stated that she was using the dishwasher on the normal cycle for approximately 30 minutes before it caught on fire. The consumer stated that flames were being emitted from the top of the dishwasher door were the control panel was located. The consumer stated that there was also black smoke being emitted and when she opened the door flames were located on the back of the door.

     The consumer stated that when she opened the door she grabbed water was pouring it onto the back of the dishwasher door and she put out the flames. The consumer stated that her husband turned off the circuit breaker. The consumer stated that she did not have to contact the fire department.

     The consumer stated that where the control panel was located the plastic was melted and the metal covering the panel inside detached from the panel. The consumer stated that there were no damages to her home structure. The consumer stated that it took approximately 5-10 minutes for the smoke to dissipate. The consumer stated that she still has the plastic burning odor in her home.

     The consumer stated that no one was injured.

     She stated that she emailed the manufacturer and was awaiting a response.

     The consumer stated that she believes this product should be investigated do to the safety hazard that it poses to the consumer.

     Model

     KUDS011JWH0

     UPC

     Unknown

     Serial number

     FL1916158

     Bought from

     Sargeant Appliances, Michigan

     Bought

     Jul 1, 2001, about then

     Where

     Macomb, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

229. No one hurt

     Made Feb 14, 2013 · , sent to the company Mar 13, 2013 · , published by CPSC Mar 27, 2013

     The product, in the report: Dishwasher

     The caller stated that while his dishwasher in use about 10 mins into the washing cycle, he smelled smoke. He discovered that there were flames and smoke emitting from the side of the door. He opened the door but the dishwasher continued to operate, he noticed that there were flames in the vent of the door. He had to use the circuit breaker to switch off power from the unit.

     The caller used a wet dish rag to to contain the flames. There were no prior incident or services with this dishwasher.

     The manufacturer was not contacted as yet.

     The caller feels that this dishwasher is a fire hazard and should be recalled.

     Model

     Kuds01flss3

     Serial number

     fr2228181

     Bought from

     installed in home, Illinois

     Where

     Naperville, Illinois: Unspecified

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

230. No one hurt

     Made Feb 13, 2013 · , sent to the company Mar 13, 2013 · , published by CPSC Mar 27, 2013

     The product, in the report: built-in dishwasher almond in color

     (02/10/2013) The consumer stated that the dishwasher had been running for about a half hour. He noticed something burning. He stopped the dishwasher and opened it. Then he closed it back. When he pushed the start button ,flames and smoke came for the control panel area. The consumer opened the dishwasher and pulled the plug. The dishwasher was damaged at the control panel. The kitchen area was filled with smoke. He did not have to call the fire department.

     The consumer stated that he went on line to Kitchenaide fires.com and saw reviews about fires with the product.

     Model

     KUDIO1ILBT5

     Serial number

     FR28022225

     Bought from

     Sears, Ohio

     Bought

     Jul 30, 2004, about then

     Where

     Independence, Ohio: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

231. No one hurt

     Made Feb 5, 2013 · , sent to the company Apr 2, 2013 · , published by CPSC Apr 16, 2013

     The product, in the report: Dishwasher

     Consumer noticed the dishwasher making a funny noise. Underneath the dishwasher the consumer saw sparks. The dishwasher began to emit smoke throughout the kitchen; windows were opened throughout the home to air out the smoke.

     This dishwasher was not immediately unplugged but is now and has been since her husband came home. The dishwasher was examined by her husband, he removed the bottom of the panel and saw the front panel had melted. There seemingly was a fire inside of the dishwasher front control panel that melted the parts the dishwasher door. The dishwasher is has not been powered on to see if it is operable.

     According to the consumer her husband replaced a part (not sure of exact part) on the dishwasher about 6 -12 months ago.

     There are no damages beyond the inside of the dishwasher.

     The consumer’s husband emailed the manufacturer on 2/2 or 3/13, the content of the email is unknown.

     The retailer has not been contacted, and probably won’t.

     Model

     KUDP01FLSS3

     Serial number

     FR2117906

     Bought from

     HHGreg

     Bought

     Jun 11, 2004

     Where

     Fishers, Indiana: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

232. No one hurt

     Made Feb 5, 2013 · , sent to the company Feb 14, 2013 · , published by CPSC Mar 1, 2013

     The product, in the report: Kitchenaid dishwasher

     Last week our 7.5 year old Kitchenaid dishwasher sparked and started smoking during the wash cycle. It is model # KUDIO01DLBT, serial # FS0203251 type 577-0. The smoke smelled like burned plastic and lasted about 5 minutes. My husband turned off the curcuit breaker, then we called the appliance store where we purchased it the next morning and a repair man. The appliance store said they never heard of a dishwasher catching fire, but the repair man sayshe see this all the time with all appliances. the repair man had to replace the circuit board and the melted connectors, some wires and a new fuse later, it started working. The repair man said not to bother calling Kitchenaid because it will not do anything with it, anyway. So I decided to just report the incident, to see if other have had the same experience with Kitchaid like we had.

     Model

     KUDIO1DLBT

     Serial number

     FS0203251

     Bought from

     Sargeant Appliance

     Bought

     Mar 19, 2005

     Where

     Oakland, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

233. Hurt, no treatment

     Made Feb 2, 2013 · , sent to the company Feb 11, 2013 · , published by CPSC Feb 26, 2013

     The product, in the report: Built-in dishwasher

     The springs on my Kitchenaid dishwasher broke. This resulted in the door falling open on a person in my home. It could have been a child which could have been fatal.

     Model

     KUDW02FRSS

     Bought from

     Lowe’s Home Improvement

     Bought

     Jan 21, 2006

     Where

     DOYLESTOWN, Pennsylvania: Home/Apartment/Condominium

     Who was involved

     Age 45, Female

     The reporter’s relation to them

     Other Relative

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Injury, No First Aid or Medical Attention Received

234. No one hurt

     Made Jan 31, 2013 · , sent to the company Feb 13, 2013 · , published by CPSC Feb 28, 2013

     The product, in the report: KitchenAid Dishwasher Model # KUDSO1FLSS

     KitchenAid Dishwasher Model # KUDSO1FLSS caught on fire - smoked up house and burned kitchen cabinet.

     Model

     KUDSO1FLSS

     Serial number

     FR3802511

     Bought from

     Queen City Appliance, North Carolina

     Bought

     Aug 1, 2004, about then

     Where

     Kannapolis, North Carolina: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

235. No one hurt

     Made Dec 27, 2012 · , sent to the company Jan 11, 2013 · , published by CPSC Jan 28, 2013

     The product, in the report: Kitchenaid Dishwasher

     I started my dishwasher on a quick wash cycle around 11PM on Friday, December 21. Normally I would go to bed but happened to stay up for a few minutes and it was fortunate that I did. Within a few minutes I heard a strange noise, clicking sound coming from the dishwasher, when I looked at it a flash and spark came out around the power button and smoke started coming out of the front control panel. I tried to turn off but an orange flame appeared. I yelled for my son to turn off the breaker which he did. The smoke was an acrid, electrical and plastic burning smell. It was so strong we had to open the window and doors for a half hour to get it out of the house. The smell still lingered in the kitchen for a few days. Since the dishwasher was 10 years old I did not call for repair, it was also the weekend before Christmas and I needed to have a dishwasher for Christmas day. I quickly bought another and had it installed Christmas Eve. My son took the control panel apart and it had clearly burned and melted inside. I decided to check the internet to see if this had happened before and was astounded to see many reports at kitchenaidfire.com that described exactly what happened to my dishwasher. This could have caused serious damage or injury if I had been in bed or not in the house when this occurred. We have disposed of the dishwasher but do have the burned control panel.

     Model

     KUDS01DL

     Serial number

     FP0402234

     Bought from

     The Appliance Source

     Bought

     Feb 26, 2003

     Where

     Severna Park, Maryland: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

236. No one hurt

     Made Dec 26, 2012 · , sent to the company Jan 9, 2013 · , published by CPSC Jan 24, 2013

     The product, in the report: Kitchenaid undercounter dishwasher. Model #KUD1011LBL5, Serial #FR2805055-S/N

     The electronic board on my Kitchen dishwasher caught fire and burned. It emitted smoke and fumes throughtout my house and I had to dispose of it. Fortunately I was home and avoided further damage.

     Model

     KUD1011LBL5

     Serial number

     FR2805055-S/N

     Bought from

     Sears

     Bought

     Jul 15, 2004, about then

     Where

     DeKalb, Illinois: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Ktichenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

237. No one hurt

     Made Dec 22, 2012 · , sent to the company Jan 7, 2013 · , published by CPSC Jan 22, 2013

     The product, in the report: Kitchenaid dishwasher model KUDSO1FLSS3

     My Kitchenaid dishwasher caught fire. The model number is KUDSO1FLSS3 and was purchased in 2004 from Sears. The circuit board shorted which started the fire. We had to cut power to the unit to prevent further burning.

     Model

     KUDSO1FLSS3

     UPC

     ?

     Serial number

     FP5207868

     Bought from

     Sears

     Bought

     Jan 22, 2004

     Where

     Greenbrae, California: Home/Apartment/Condominium

     Who was involved

     Age 49, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

238. No one hurt

     Made Dec 13, 2012 · , sent to the company Jan 3, 2013 · , published by CPSC Jan 17, 2013

     The product, in the report: Kitchen Aid dishwasher energy star attached photos with identifying information

     Our Kitchenaid dishwasher is 8 years old. It caught on fire December 9th. and the dishwasher would not turn off. My husband turned off the power at the breaker switch. We usually run the dishwasher at night when everyone has gone to bed. This night we started it early so when the fire started my family was able to respond immediately. The fire dept responded but the fire was out by the time they arrived

     Model

     KUDP01ILWH2

     Serial number

     FP4410169

     Bought

     May 12, 2004, about then

     Where

     La Center, Unspecified: Home/Apartment/Condominium

     Who was involved

     Age 7, Male

     The reporter’s relation to them

     My Parent

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

239. No one hurt

     Made Dec 12, 2012 · , sent to the company Jan 23, 2013 · , published by CPSC Feb 6, 2013

     The product, in the report: dishwasher

     The consumer says that the dishwasher was on for about ten minutes when the control board caught on fire. The consumer says the power distribution connector caught fire and melted the circuit board. It melted thru the fire resistance enclosure.

     The consumer says that the manufacturer has stated on there web site that the fire issue is due to water infiltration. he states that this is not what happened in this instance.

     The consumer has been in the engineering profession for about 23 years.

     UPDATE: “I am an electrical engineer and former engineering executive. I am very familiar with product safety testing and fault analysis. In my professional opinion, the fault clearly occurred in the power distribution connector section of the control circuit board. I fire was hot enough to breach the flame retardant plastic enclosure below the printed circuit board. If I were not present at home at the time, it is likely that the fire would have rapidly spread. “

     Model

     KUDM01TJWHO

     Serial number

     FM0841219

     Bought from

     came with home

     Bought

     Jan 1, 2005, about then

     Where

     Unspecified: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

240. No one hurt

     Made Nov 23, 2012 · , sent to the company Feb 20, 2013 · , published by CPSC Mar 7, 2013

     The product, in the report: Dishwasher

     The consumer says that he was at work at the time of the incident. He said the unit started smoking and popping. His wife told him that she did not see any flames. There is some scorching inside the dishwasher. No other damage was done to his home.

     The consumer contacted the manufacturer who told him the unit is out of warranty and that he is out of luck.

     The consumer says CPSC should review the web site kitchenaidfire.com. He says there are many people sitting on a ticking time bomb if they have this product.

     He threw the dishwasher out.

     Model

     KUDM01TJBL0

     Serial number

     FM1035363

     Bought from

     ABC Warehouse

     Bought

     Nov 15, 2006, about then

     Where

     Brighton, Michigan: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

241. No one hurt

     Made Nov 21, 2012 · , sent to the company Dec 13, 2012 · , published by CPSC Dec 31, 2012

     The product, in the report: Automatic built-in undercounter dishwasher with panel front, stainless steel tub

     Control circuit board electrical short caused fire

     Model

     KUDSO1FLBL

     Bought from

     Standard TV & Appliance, Oregon

     Bought

     Nov 20, 2002

     Where

     West Linn, Oregon: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

242. No one hurt

     Made Nov 20, 2012 · , sent to the company Feb 6, 2013 · , published by CPSC Feb 21, 2013

     The product, in the report: 24” undercounter stainless steel dishwasher

     (11/19/2012) The consumer stated that she had loaded the dishwasher and turned it on to the normal wash cycle. After about 15 minutes the product started smoking. The consumer opened the dishwasher’s door to stop the cycle. The smoke and a small fire was coming out of the door panel. The consumer put the flame out with a pot holder. The dishwasher was disconnected at the circuit breaker. There was limited damage to the bottom of counter top. The consumer stated that it left a horrible smell in the house. She thinks that the fire was electrical.

     (11/20/2012) The consumer stated that she was told by the manufacturer to keep the product in place until they could have someone to look at it. The consumer refused because she is purchasing a new dishwasher to use for the holidays . The manufacturer decline to send a technician for that reason.

     Model

     KUDP01IL

     Serial number

     FP4602556

     Bought from

     Lowes, New York

     Bought

     Jun 20, 2004

     Where

     Del Mar, New York: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

243. No one hurt

     Made Oct 26, 2012 · , sent to the company Nov 9, 2012 · , published by CPSC Nov 27, 2012

     The product, in the report: Dishwasher

     Tuesday night, Oct. 22, 2012, our KitchenAid dishwasher control panel began to smolder. This was detected in time to turn the electricity off at the main electrical panel which stopped the dishwasher from bursting into flames. We opened the door panel of the dishwasher and discovered the control panel and inside of the dishwasher door panel were scorched.

     KitchenAid model KUDPO1ILBS5 serial no. SER FR3102835

     Model

     KUDPO1ILBS5

     Serial number

     SER FR3102835

     Bought from

     included in the purchase of our home from Craftmark homes, Virginia

     Bought

     Dec 1, 2004, about then

     Where

     Bristow, Virginia: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

244. No one hurt

     Made Oct 19, 2012 · , sent to the company Dec 31, 2012 · , published by CPSC Jan 15, 2013

     The product, in the report: Undercounter dishwasher

     The consumer stated that he loaded the dishwasher and turned it on to the “Energy saver” setting. The consumer stated that approximately 10 minutes he started to smell an electrical burning odor. The consumer stated that he went into the kitchen and noticed smoke coming from the top of the control panel.

     The consumer stated that he opened the door and noticed a flame on the back of the control panel. He stated that the front and back of the control panel had melted. The consumer stated that he disconnected the power from the unit and the flames went out.

     The consumer stated that he did not have to contact the fire department. He stated that no one was injured.

     The consumer stated that he would be contacting the manufacturer to file a complaint.

     Model

     KUDSO1ILWH2

     UPC

     Unknown

     Serial number

     FP2701596

     Bought from

     Installed w/ home

     Where

     Davidsonville, Maryland: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

245. No one hurt

     Made Oct 14, 2012 · , sent to the company Oct 22, 2012 · , published by CPSC Nov 5, 2012

     The product, in the report: KitchenAid Dishwasher KUDP01FLSS6

     We started the dishwasher and a while later there was smoke and fire billowing from the door vent. I shut it down and aired out the house and unplugged it. Usually we start the dishwasher before bed or before leaving the house for the day for work. I can’t imagine what would have happened under such circumstances. Lucklily we were home and could quickly intervene.

     Model

     KUDP01FLSS6

     Serial number

     FR4608147

     Bought from

     Whirlpool

     Bought

     Oct 30, 2005, about then

     Where

     Redwood City, California: Home/Apartment/Condominium

     Who was involved

     Age 39, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

246. No one hurt

     Made Oct 7, 2012 · , sent to the company Oct 16, 2012 · , published by CPSC Oct 30, 2012

     The product, in the report: Kitchenaid Dishwasher model # KUDS01FLSS5

     Our Kitchenaid Dishwasher (model KUDS01FLSS5, serial FR3008208) caught fire.

     Model

     KUDS01FLSS5

     Serial number

     FR3008208

     Bought from

     installed by contractor

     Bought

     May 31, 2004, about then

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

247. No one hurt

     Made Sep 18, 2012 · , sent to the company Oct 18, 2012 · , published by CPSC Nov 1, 2012

     The product, in the report: Dishwasher

     The consumer says he was in the kitchen. His wife put dishes in the dishwasher. Ater about 30 minutes he then smelled an electrical burning smell. He looked and saw smoke as well as flames emmitting from the dishwasher. The consumer turned the machine off and turned off the power connection. The fire was coming from the control panel.

     Model

     KUDS01FLSS3

     Serial number

     FR0917486

     Bought from

     came with home

     Bought

     Sep 15, 2008

     Where

     Lovinia, New York: Unspecified

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

248. Emergency room

     Made Sep 17, 2012 · , sent to the company Sep 24, 2012 · , published by CPSC Oct 9, 2012

     The product, in the report: KitchenAid Dishwasher

     While loading dirty dishes into the dishwasher, I bumped into the lowered dishwasher door and cut my leg. The control panel board does not meet up evenly with the dishwasher door on both sides creating sharp edges on each side. I was not aware of this edge until I was cut.

     I received 12 stitches in my right leg, and am still continuing to receive medical treatment.

     Model

     KUDS301XWH@

     UPC

     not sure

     Serial number

     F12306178

     Bought from

     Lowes

     Bought

     Sep 3, 2011

     Where

     Baden, Pennsylvania: Home/Apartment/Condominium

     Who was involved

     Age 61, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Injury, Emergency Department Treatment Received

249. Seen by a doctor or nurse

     Made Aug 26, 2012 · , sent to the company Sep 5, 2012 · , published by CPSC Sep 19, 2012

     The product, in the report: Kitchen Aide under counter kitchen dishwasher

     I recently badly injured my left lower leg when I accidentally hit the sharp edge of a lowered dishwasher door. My doctors told me that this was a common accident. i am now undergoing plastic surgery to repair my wound. On looking up the leg injury statistics: on “HOSPITAL-DATA.COM”, I find that for the years 1997-2010, there were 16,164 dishwasher lower leg injuries.

     I would suggest that these huge number of leg injuries caused by accidentally striking lowered kitchen dishwasher doors be reviewed by the Consumer Products Safety Commission in view of remediating this hazard.

     Model

     KUDE20FXSS

     UPC

     unknown

     Serial number

     F13703315

     Bought from

     Bray and Scarff

     Bought

     Nov 20, 2011

     Where

     Washington, District of Columbia: Home/Apartment/Condominium

     Who was involved

     Age 83, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Injury, Seen by Medical Professional

250. No one hurt

     Made Aug 20, 2012 · , sent to the company Sep 24, 2012 · , published by CPSC Oct 9, 2012

     The product, in the report: Dishwasher

     A fire ignited inside the dishwasher control panel while the dishwasher was operating. The control switches would not turn off the dishwasher after the fire started. Damage was confined to the dishwasher.

     Model

     KUDP01ILWH6

     UPC

     unknown

     Serial number

     FR4903569

     Where

     Tillamook, Oregon: Unspecified

     Who was involved

     Age 47, Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

251. No one hurt

     Made Aug 16, 2012 · , sent to the company Sep 21, 2012 · , published by CPSC Oct 5, 2012

     The product, in the report: KitchenAid dishwasher - white - 8 yrs. old

     Sparks and smoke observed from control panel

     Model

     KUDSO1DLWH2

     Serial number

     FP4403211

     Where

     Sutton, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid Superba, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

252. No one hurt

     Made Aug 15, 2012 · , sent to the company Oct 3, 2012 · , published by CPSC Oct 18, 2012

     The product, in the report: Dishwasher, built-in

     8/14/2012) The consumer stated that she turned her dishwasher on for a light wash cycle. Approximately 40 minutes later she smelled an electrical fire odor. The consumer walked back into her kitchen and saw that the room was filled with smoke. She was unable to turn off the unit, so she switched off the circuit breaker in her home. The consumer’s son opened the door-panel and looked at the control panel in the door and saw that all the wires were melted, the case holding the control panel was scorched, and the control panel electronics had melted; de-soldered and burned a hole in the control panel.

     The consumer has not contacted the manufacturer, but will at a later time.

     The consumer feels that her dishwasher is a fire hazard and should be reported.

     Model

     KUDR01TJWH1

     Serial number

     FM1701688

     Bought from

     Sears, Illinois

     Bought

     May 11, 2002

     Where

     Elk Grove Village, Illinois: Home/Apartment/Condominium

     Who was involved

     Age 60, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

253. No one hurt

     Made Aug 14, 2012 · , sent to the company Aug 22, 2012 · , published by CPSC Sep 6, 2012

     The product, in the report: Kitchenaid Dishwasher Model number KUDP02CRBS2

     Kitchenaid dishwasher MODEL # KUDP 02CRBS2 Main Control Board and Wire Harness caught fire. Fire contained in door of dishwasher and extinguished itself. Resulted in main motor failure. Unsafe situation.

     Model

     KUDP02CRBS2

     Serial number

     FT41073

     Bought from

     Baillios, New Mexico

     Bought

     Dec 1, 2006

     Where

     Albuquerque, Unspecified: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

254. No one hurt

     Made Aug 13, 2012 · , sent to the company Aug 30, 2012 · , published by CPSC Sep 14, 2012

     The product, in the report: white, 24” KitchenAid Dishwasher

     Dear Sirs, I have a KitcheAid Diishwasher purchased approx. July 2004. Over this past weekend, there was significant amounts of smoke pouring out of the consol, during the drying cycle. Fortunately, I was home, as I was just about to leave when my 6 year old son saw te smoke. immediately I shut oof teh dishwasher with the wall switch. Inaddition, I was able to make a video of the occurance. I have also informed my local fire department. According to KitcheAIdFires.com, this seems to be a recurring issue with this Whirlpool manufacturing product. Product iNformation: KitchenAid Dishwasher Model #: KUDS01DLWH2 Serial #: FP4403211

     Model

     KUDS01DLWH2

     Serial number

     FP4403211

     Bought from

     Sears, Massachusetts

     Bought

     Jul 15, 2004, about then

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Age 6, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

255. No one hurt

     Made Aug 10, 2012 · , sent to the company Aug 28, 2012 · , published by CPSC Sep 19, 2012

     The product, in the report: Dishwasher

     Kitchenaid dishwasher slightly more than 1 year old began emitting burning smell as it was running. Smell was worse when we stopped it and opened door.

     Bought

     Apr 4, 2011

     Where

     Flushing, New York: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

256. No one hurt

     Made Jul 26, 2012 · , sent to the company Sep 20, 2012 · , published by CPSC Oct 4, 2012

     The product, in the report: Dishwasher

     (7/19/2012) The consumer set her dishwasher on normal wash cycle and proceeded to other household necessities. Approximately 5 to 10 minutes later, the consumer started to smell a burning odor. She immediately opened the door to the dishwasher, but didn’t see anything unusual so she closed the door back. Within 2 to 3 minutes after closing the door, she saw smoke and flames coming from the right hand side of the dishwasher. She immediately opened the door again and tried to hit the cancel button, but it didn’t work. Leaving the door ajar, the water from the wash cycle was still running when she opened the door and it eventually put the flames out.

     (7/19/12012) The manufacturer was contacted and a Rep. (name unknown) took a report (number not given). She was then transferred to the safety department. A Rep. from the safety department scheduled an appointment for technician [REDACTED] (last name unknown) from an authorized dealer to come out and inspect the unit at their expense.

     (7/24/2012) Technician, [REDACTED] (last name unknown) arrived and inspected the unit. He diagnosed the problem as being the control unit and touch panel ribbon which relays the information had been burned severely. The technician advised her that he would get back with her on an estimate and how much the total cost would be.

     The consumer felt that the dishwasher is a fire hazard and could’ve potentially burned her home down. She would like the company to repair it for free. [REDACTED] advised her that the company only covered the inspection for today (7/24/2012) and that she would have to discuss that with the manufacturer.

     Model

     KUDP01DLBL3

     Serial number

     FP4501074

     Bought from

     WHITBEK

     Bought

     Jul 15, 2003, about then

     Where

     Northville, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

257. No one hurt

     Made Jul 20, 2012 · , sent to the company Oct 1, 2012 · , published by CPSC Oct 16, 2012

     The product, in the report: Dishwasher

     (7/17/2012) The consumer was using her dishwasher on the normal setting. It ran for approximately 10 minutes when she started to hear an odd noise coming from it. She turned to see what it was and saw a flash (spark) coming from the unit. Within seconds the unit started to emit smoke. The consumer immediately opened the door to let the smoke out.

     Once the door was open she began to hear crackling noises (as if something were on fire) that lasted for approximately 10 minutes. The consumer believed that the fire may have started from inside the door towards the top of the unit. The consumer did not know how to unplug the unit so she went downstairs to trip the circuit breakers.

     The consumer stated that she has had the dishwasher repaired approximately 5 times prior, but for different reasons. She has spent approximately $500 in repairs.

     The manufacturer was not contacted, but will be at a later time.

     After searching the Internet the consumer saw that there were numerous complaints on this particular brand and model with the same issue.

     Model

     KUDS01FLSS2

     Serial number

     FP4218567

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

258. No one hurt

     Made Jul 15, 2012 · , sent to the company Jul 26, 2012 · , published by CPSC Aug 9, 2012

     The product, in the report: KitchenAid under the counter dishwasher with stainless steel interior

     In April 2011, my dishwasher stopped working. There had been a “hot” smell in the kitchen that I hadn’t associated to the dishwasher until we looked at the control board and wiring. There was a brown spot on the control board indicative of overheating; some of the wires had bare spots on them and a plastic guard / plate was melted to the shape of the wires.

     I contacted KitchenAid and said that I was concerned that this was a safety issue; it seems to me that an electrical overload that doesn’t throw a fuse or have some other safeguard but instead allows overheating and melting of wires / plastic is a concern. They sent a repair person out to evaluate but did not cover the cost of any repairs as it was out of warranty and not a safety or fire hazard. I told them I could fix the appliance, but the root cause would not have been addressed.

     They told me in an e-mail that “we cannot explain what factors have contributed to your concern since no recalls or known issues are present with this model” and “because there was no fire or smoke, this is not considered a safety issue at this time”.

     Now - a year later - the board has again failed. Again, they will not acknowledge any quality issues or safety concerns with this product.

     There have been several reports on your site and others for KitchenAid dishwashers, some with actual fires reported so I guess we were lucky; but perhaps the models use a similar design and share components.

     Model

     KUDP01ILBS6

     Serial number

     FR3801490

     Bought from

     HH Gregg

     Bought

     Oct 15, 2004, about then

     Where

     Anderson, Indiana: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

259. No one hurt

     Made Jul 12, 2012 · , sent to the company Aug 22, 2012 · , published by CPSC Sep 6, 2012

     The product, in the report: Dishwasher

     (7/8/2012) The consumer’s dishwasher was on the wash cycle for approximately 20 minutes. While in the kitchen he and his wife started to smell a plastic burning odor. They both walked through the kitchen, trying to locate which appliance it may have been coming from. It was indeed the dishwasher. The consumer immediately opened the door and saw smoke coming from the control panel. He ran upstairs to shut off the circuit breakers, not knowing whether a fire may occur.

     (7/10/2012) The manufacturer was contacted and the consumer spoke with a rep. (name unknown) from the service center. The rep. informed him that there were not aware of any issues with the brand or that particular model. The consumer then asked to speak with a supervisor. The supervisor (name unknown) came on the line, while explaining the incident the supervisor advised him that he would want to contact their safety department, since the unit was emitting smoke. The consumer was transferred to the safety department. While on the line with the safety department, they took his report and set up an appointment for a technician to come out to his home and inspect the unit. The appointment was set for Friday, July 12, 2012.

     -While surfing the Internet, the consumer came across many complaints on this brand and model. He also saw that once the consumer had the unit repaired the failure re-occurred. The consumer feels that the product is a fire hazard.

     Model

     10UDS02FRSS1

     UPC

     Unknown

     Serial number

     FT0111147

     Bought from

     Installed w/ home, California

     Bought

     Mar 1, 2010, about then

     Where

     Manhattan beach, California: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

260. No one hurt

     Made Jul 12, 2012 · , sent to the company Jun 24, 2013 · , published by CPSC Jul 9, 2013

     The product, in the report: Dishwasher

     The consumer says the unit received a new motor in 2008. The consumer says his wife turned on the dishwasher. After 15 minutes she smelled something burning. He says there was fire shooting out on each side of the door. They poured water on it to get the fire out and shut out the circuit breaker.

     The control box was melted completely. The manufacturer sent out a technician on 7-5 and the tech said it was the worst one they’ve ever seen. The manufactured offered the consumer $300 for the unit. There was no other damage done in his home beyond the dishwasher. The company wants the dishwasher before they will give the money. They don’t want anyone else to get dishwasher. Consumer feels they are trying to cover up the problem.

     We have done some research since our fire. Go to kitchenaidefire.com. You can see how many people that has had fire due to dishwasher.

     Model

     KUDI01PJWHO

     Serial number

     FL5138124

     Bought from

     Lowe’s

     Bought

     Jul 15, 2002, about then

     Where

     Unspecified: Unspecified

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

261. No one hurt

     Made Jul 11, 2012 · , sent to the company Aug 24, 2012 · , published by CPSC Sep 10, 2012

     The product, in the report: Kitchen Aid Dishwasher

     Kitchen Aid Dishwasher caught fire at control panel and filled kitchen with smoke

     After dinner, callers loaded dishwasher, went outside for approximately 40 minutes then returned to the kitchen that was now filled with smoke. She and her husband immediately began opening windows at the same time her husband turned the breaker off.

     The dishwasher remains disconnected due to caller’s fear of potential fire hazard. The consumer added that they contacted Kitchen Aid. A technician was sent to diagnose the problem. He checked and found the control and panel melted and burnt and e fuse still closed. “We realize how fortunate we were. This event could have been disastrous. There were no injuries and no property damage. We paid a “$500.00 participation fee” for a replacement.

     The fact remains that there is a problem, not just with short lived appliances, but with these products that have an unreasonable risk of burning. Someone could have been seriously injured or died. Any know risk deserves a warning.

     Caller has had this dishwasher repaired twice at her own cost. She paid over a thousand dollars five years ago.

     Model

     KUDSO2FRSS

     Serial number

     FT4617577

     Bought from

     Art Handlers, New Jersey

     Bought

     Feb 18, 2007

     Where

     Little Egg Harbor, New Jersey: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

262. No one hurt

     Made Jul 10, 2012 · , sent to the company Jul 18, 2012 · , published by CPSC Aug 1, 2012

     The product, in the report: Dishwasher

     My Kitchenaid Model KUDD03DTSSO motor and circuit board shorted out. The repairman said the The wires were black and the wire nut was also burnt.

     Model

     KUDD03DTSSO

     Serial number

     NW4314757

     Bought from

     Best Buy

     Bought

     Mar 17, 2009

     Where

     Enterprise, Alabama: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

263. No one hurt

     Made Jul 7, 2012 · , sent to the company Jul 27, 2012 · , published by CPSC Aug 10, 2012

     The product, in the report: KitchenAid Undercounter Dishwasher, Model KUDROITJWH, serial FL1012252, purchased 4/14/2003. Heard two or three loud pops shortly after the dishwasher started, saw black smoke coming from the vent holes. I cut off power at the circuit breaker but there still seemed to be a glow behind the control panel so I called 911. The firefighters said the control panel had shorted out. KitchenAid Undercounter Dishwasher, Model KUDROITJWH, serial FL1012252, purchased 4/14/2003.

     Heard two or three loud pops shortly after the dishwasher started, saw black smoke coming from the vent holes. I cut off power at the circuit breaker but there still seemed to be a glow behind the control panel so I called 911. The firefighters said the control panel had shorted out.

     KitchenAid Undercounter Dishwasher, Model KUDROITJWH, serial FL1012252, purchased 4/14/2003.

     Model

     Model KUDROITJWH

     Serial number

     FL1012252

     Bought from

     Milwaukee Washing Machine

     Bought

     Apr 14, 2003

     Where

     Wauwatosa, Wisconsin: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

264. No one hurt

     Made Jul 5, 2012 · , sent to the company Dec 4, 2012 · , published by CPSC Dec 18, 2012

     The product, in the report: Dishwasher

     The consumer says over the last year the dishwasher has been repaired 5 times. Her husband opened up the dishwasher and found that the control panel was melted, along with other wiring. She smelled a bad odor coming from it.

     Model

     KUDS02FRFF1

     Serial number

     FT1808343

     Bought from

     Appliance Clinic, Washington

     Bought

     Jul 18, 2006

     Where

     Yacolt, Washington: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

265. No one hurt

     Made Jul 5, 2012 · , sent to the company Aug 1, 2012 · , published by CPSC Aug 15, 2012

     The product, in the report: Dishwasher

     The consumer stated that she was not experiencing any problems with the dishwasher prior to these two incidents.

     On 4/8/12 the consumer started the wash cycle and it was running fine. She was in the kitchen ten minutes later (ten minutes into the dishwailling cycle) and smelled smoke. It was immediately discovered that it was coming from the dishwasher. When the door of the dishwasher was opened, smoke poured into the kitchen. The consumer’s husband immediately shut down the power to the kitchen island at the point of the main circuit breaker in the basement.

     4/9/12 the manufacturer was contacted and the consumer was advised that a service rep would be sent out, without a charge, to the consumer.

     On 4/12/12 a service rep visited and dismantled the door panel to reveal an electronic control board that was melted and burned. The service rep said he was authorized to replace the burned out control board in the door without charging the consumer any of the costs. Prior to this service call, the consumer had researched and learned of numerous problems with the electrical control units (including a class action lawsuit for the exact electrical board of the same model KitchenAid dishwasher) and therefore insisted that the same control panel unit would not be acceptable. The service rep provided the different part nmaber, with different number of digits (compared to the part number of the first control panel), and stated that he was certain that the part was from a different manufacturer. The control panel was replaced with the new part.

     6/28/12 (ten weeks later) the dishwasher was run in the morning, unloaded and sitting empty (and ofT) for hours. In the middle of the day, the consumer again smelled smoke, and through searching the house, again discovered that the dishwasher was emitting smoke. Again, the circuit breaker was shut down at the main control panel and again the manufacturer was contacted. This time, the consumer stated that she would not allow for any parts to be swapped out. The manufacturer stated they would agree to pro-rate the cost of the seven year old dishwasher and provide the consumer that money in the form of credit toward another Kitchen Aid dishwasher. The consumer declined th.e offer. The company arranged for a service rep to visit the home and look at the dishwasher.

     On 7/6/1.2 a different service rep (from a different company) came to the house and dismantled the door and discovered that the new electrical control panel had two areas of melted wires and the heat/fire had burned the insulation casing across from the wire bundles. The service rep explained that “this is how they’re made” and that it’s “because of all the heat” normally generated during the wash cycle. The consumer questioned the logic of a design that would cause the wires to burn during the normal functioning. The service rep then suggested instead that it “was an act of God” and. recommended that he be allowed to simply replace the electrical control board (this time there was a charge for that service). The consumer declined to allow the service rep to do anything and he left.

     Several calls have been made to the KitchenAid company, by the consumer and her husband. No response has been received.

     Model

     KUDP01FLSSS

     Serial number

     FR401383

     Bought from

     unknown

     Where

     Califon, New Jersey: Unspecified

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

266. No one hurt

     Made Jun 27, 2012 · , sent to the company Jul 6, 2012 · , published by CPSC Jul 20, 2012

     The product, in the report: Dishwasher

     Dishwasher caught on fire

     Model

     KUDL01ILBS3

     Serial number

     FR1903476

     Bought from

     Sears

     Bought

     Jun 1, 2006

     Where

     Poughkeesie, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

267. No one hurt

     Made Jun 26, 2012 · , sent to the company Jul 5, 2012 · , published by CPSC Jul 19, 2012

     The product, in the report: Kitchenaid Dishwasher Model#KUDS24SEWH4 Serial#FH2603646 White

     After starting my Kitchenaid dishwasher it ran for about 5 minutes. Then it turned off and made a very strange noise. I went to the adjoining room to tell my son and upon returning to the kitrchen smoke was billowing from the openings at the top of the front panel. It exuded a horrid odor. I opened the dishwasher and my son blasted the interior with the contents of our fire extinguisher while I flipped the circuitbreaker. It was very frightening as we were concerned that our entire house could have caught on fire. Fortunately, I happened to walk by to hear the noise and had not gone to bed which I have so often done. Model#KUDS24SEWH4 Serial#FH2603646

     Model

     KUDS24SEWH4

     Serial number

     FH2603646

     Where

     Chelmsford, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Age 72, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

268. No one hurt

     Made Jun 24, 2012 · , sent to the company Jul 2, 2012 · , published by CPSC Jul 17, 2012

     The product, in the report: Black dishwasher

     I set my dishwasher to run as usual in the late evening. I went downstairs to watch tv. About 15 minutes later I asked my husband if he could smell electrical burning. He did, so we both went running upstairs to thinking it was a new box fan we had just purchased. What we found was smoke pouring out of the dishwasher from behind the upper right hand corner where the start and stop buttons are located. I tried pushing the stop button only to find it unresponsive. I noticed that it felt hot and then saw there was a quarter sized bubble protruding from the front panel immediately under the stop button, it was extremely hot and soft to the touch. At this point we try opening the dishwasher to get it to stop and it stays powered on, spraying wont stop, smoke still streaming out. I grab our fire extinguisher hand it to my husband to stand by while I run to the breaker panel to try and cut power. I try the first three breakers labeled kitchen, no luck. I run back up to check to see if it worked, then run back down to look at breakers, I notice there is a single breaker with a different Label for dishwasher, off. That works to power it off and smoke slows down. We decide to turn it back on to see if we can get it to drain, we get it to drain. My husband opens the door to check and see if the draining is complete. That is when the fire flash of flame comes out of the right side, then about 2 seconds later a larger flash of flame, soccer ball size, happens. That is when I fly back downstairs and hit the breaker again. This slows smoke and stops fire. The kitchen reeks of electrical fire two days later as I write this. The dishwasher needs to be replaced and smells awful still. It is a kitchen aid, model KUDP01DLBL5 serial number FR2701257 Also says type 577-0. It was purchased before we bought this house. I have paperwork showing that the warranty ran out August 2005.

     I hope this is enough information to be helpful. We are very thankful that we were awake when this happened instead of it being in the middle of the night when I usually run it. We were lucky, but I don’t want something to happen to someone else.

     Sincerely,

     [REDACTED] [REDACTED] [REDACTED]

     Model

     KUDP01DLBL5

     Serial number

     FR2701257

     Bought

     Aug 5, 2004, about then

     Where

     Ogden, Utah: Home/Apartment/Condominium

     Who was involved

     Age 2, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

269. No one hurt

     Made Jun 22, 2012 · , sent to the company Jul 2, 2012 · , published by CPSC Jul 17, 2012

     The product, in the report: Kitchenaid Dishwasher (Model:KUDSO1DLBL2

     At approx. 0930 on June 22nd, 2012 while in the kitchen working on my laptop I heard a strange noise coming from my operating Kitchenaid (Model:KUDSO1DLBL2, Serial:FP2601372) dishwasher. The noise sounded like electrical wiring arching and was followed by an massive amount of smoke coming from the top right corner of the dishwasher door (near the LED Display). I ran over to the dishwasher and pushed the power button on the dishwasher however, the dishwasher continued to arch and smoke and the LED display would not go off. At that point I ran over to the circuit breaker box and disconnected power to the dishwasher by flipping the breaker to off. Dishwasher continued to smoke approx. 5 mins after power was interrupted.

     Model

     KUDSO1DLBL2

     UPC

     unknown

     Serial number

     FP2601372

     Bought from

     Sears, West Virginia

     Bought

     Oct 20, 2004, about then

     Where

     peterstown, West Virginia: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

270. No one hurt

     Made Jun 18, 2012 · , sent to the company Jun 27, 2012 · , published by CPSC Jul 12, 2012

     The product, in the report: Dishwasher, Kitchenaid, KUDP01ILWH serial number FR2702023. Color: White

     We started our Kitchenaid KUDP01ILWH dishwasher serial number FR2702023 (purchased in 11/20/2004). A few minutes later we smelled a strong odor of plastic burning. My wife opened the door to see if something had fallen into the heating element. When she opened the door the diswasher was still filled with water and black smoke was coming out from behind the control panel. I pulled the plug on the dishwasher and the smoking stopped. The right side of the control panel was hot to the touch. Had we started the dishwasher a few minutes later and then went to church like we normally do, we could have had a house fire.

     Model

     KUDP01ILWH

     Serial number

     FR2702023

     Bought from

     Serv-Well

     Bought

     Nov 20, 2004

     Where

     Saugus, California: Home/Apartment/Condominium

     Who was involved

     Age 54, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

271. No one hurt

     Made Jun 13, 2012 · , sent to the company Jul 23, 2012 · , published by CPSC Aug 6, 2012

     The product, in the report: Dishwasher

     The cosumer says the control panel caught on fire. The unit was on for about an hour and thirty minutes before the incident. The control panel and the door were both scorched and blackened.

     He has yet to contact the manufacturer.

     Model

     666KUDS01FLSS6

     Serial number

     FR5119729

     Bought from

     The Great Indoors

     Bought

     Jan 6, 2005

     Where

     Unspecified: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

272. No one hurt

     Made Jun 12, 2012 · , sent to the company Jun 26, 2012 · , published by CPSC Jul 11, 2012

     The product, in the report: Under the counter dishwasher

     The consumer stated that he had the dishwasher on for approximately an hour, which he believed was over the normal cycle time. The consumer had the dishwasher on the “wash cycle.” He stated that started smelling a burning odor and opened door to the dishwasher and it continue running the cycle although the door was opened. The consumer stated that usually when the door is opened the cycle stopped.

     The consumer stated that he closed the door and pushed the manual button stated to “cancel/ drain” and this option allowed the dishwasher to drain. The consumer stated that after it drained he noticed that the dishwasher was stuck on the “drain cycle” although all the water was out. The consumer opened the door to see if it would stop the cycle and it did not stop.

     The consumer stated that in order to turn the dishwasher off he had to turn off the circuit breaker.

     The consumer stated that he believes that the problems seem to be that the circuit board of the dishwasher was starting to have electrical problem.

     The consumer stated that there were no injuries and there were no damages to his home structure.

     The consumer stated that he visited a website where he signed a petition against the manufacturer. The consumer stated that he did not contact the consumer by phone because he believed that no remedy would be provided since the product was out of warranty.

     The consumer believes that this product should be investigated do to the fire hazard that it poses.

     Model

     KUDI01TJWH1

     Serial number

     FM2707506

     Bought from

     Lowes, Maryland

     Bought

     Jul 23, 2002

     Where

     Olney, Maryland: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

273. No one hurt

     Made Jun 4, 2012 · , sent to the company Jun 26, 2012 · , published by CPSC Jul 11, 2012

     The product, in the report: Kitchenaid Dishwasher KUDP01ILBL3

     Turned on Kitchenaid Dishwasher model number KUDP01ILBL3 Sunday afternoon. After about five minutes, a terrible burning smell filled the kitchen - smelled like electrical wires burning. Turned it off, allowed it to drain (by pushing cancel button), A little later we tried again and had same result. Appears to be a fire hazard. Checked online and found a class action lawsuit -- several people have already experienced fires with the KUDPO series of Kitchenaid Dishwashers. People need to know about this because it has the potential to cause a fire in the home. Will call company tomorrow, but apparently they will not help and have not recalled the faulty dishwashers yet -- at least according to reports on the internet and the class action lawsuit filed last November.

     Model

     KUDP01ILBL3

     Serial number

     FR0504806

     Where

     San Antonio, Texas: Unspecified

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

274. No one hurt

     Made May 30, 2012 · , sent to the company Jul 2, 2012 · , published by CPSC Jul 17, 2012

     The product, in the report: Dishwasher

     The consumer stated that his spouse was using the dishwasher for approximately 5 mins. They both noticed a smell of smoke coming from the kitchen. After investigating, they noticed that the smoke was emitting from the top right hand corner of the dishwasher. They attempted to open the door to power off the unit but the cycle continued. The consumer immediately switched it off from the circuit breaker.

     The manufacturer was not contacted as yet.

     The consumer feels that the product is a safety hazard due to the potential of a possible house fire.

     Model

     KUD101FLSF5

     UPC

     n/a

     Serial number

     FR2703802

     Bought from

     S&S appliance Co, Alabama

     Bought

     Jul 12, 2006, about then

     Where

     Birmingham, Alabama: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

275. No one hurt

     Made May 28, 2012 · , sent to the company Jun 5, 2012 · , published by CPSC Jun 19, 2012

     The product, in the report: dishwasher, household, built-in

     We filled and started our KitchenAid dishwasher as normal and after about 10 minutes, we heard buzzing and popping coming from the dishwasher. We went to the kitchen and saw thick black smoke billowing out of the handle penetration under the control panel of the dishwasher. I turned off power at the breaker box and the noises and smoke soon stopped. The dishwasher isn’t new, but certainly doesn’t seem old enough to fail in such dramatic fashion. With superficial research on [REDACTED], I quickly learned that this problem is quite common, often leading to kitchen fires. This is extremely dangerous. Many people run these machines at night or when leaving the house for the day. This issue needs to be addressed, but Whirlpool is resisting!!???

     Model

     kud101tjwh0

     Serial number

     fm0643052

     Where

     Eugene, Oregon: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

276. No one hurt

     Made May 26, 2012 · , sent to the company Jun 5, 2012 · , published by CPSC Jun 19, 2012

     The product, in the report: KitchenAide Dishwasher Model # KUDS03STSS3, Ser# FW0704272 Stainless Steel

     I have a KitchenAide dishwasher Model #KUDS03STSS#. It is 2 years old. After reading and hearing all the stories about dishwasher fires in Whirlpool made units, I called a local repair service and had them come out to checkout my dishwasher. The repairman had not heard anything nor seen any fires with Whirlpool made dishwashers nor had any other retailers and repairmen that I had talked to. He took off the front cover and was inspecting the machine. He said he had to go back to the office for something. He put the cover back on and told me to turn off the circuit breaker and not use the machine until he came back the next day. The next day he returned. He took the door cover off and showed me where he had found the wiring in the control box had started to melt and had stuck the plastic wall. He said he had spent time researching the problem and had found that many of these machines had gone on fire in the control box. He strongly recommended that we leave the power off and not use this machine. He also said he would not recommend replacing the control box because the problem has not been resolved and we would be in the same situation of a possible fire. Now I have a very expensive dishwasher that cannot be used. I consider myself lucky in that I caught the problem before it went on fire.

     Model

     Model KUDS03STSS3

     Serial number

     FW0704272

     Bought from

     Lee Builders Mart

     Bought

     May 29, 2009, about then

     Where

     Sanford, North Carolina: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAide, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

277. No one hurt

     Made May 11, 2012 · , sent to the company Jun 28, 2012 · , published by CPSC Jul 13, 2012

     The product, in the report: Kitchenaid Under the Counter Dishwasher (Stainless Steel)

     The consumer wanted to express his concerns about his under the counter dishwasher as the model began to smoke from the control panel. The consumer stated that the model began to smoke 10 minutes into the cycle. The consumer shut off the dishwasher at the circuit breaker to prevent further damage.

     The consumer stated that the damage was isolated to the dishwasher and the consumer was not injured. The consumer has not called the fire department or his home insurance company. The consumer has not called the retailer as of yet. The consumer called the firm today and was informed that they would send a technician to his home to inspect the model free of charge.

     Model

     KUDA03CTBS2

     Serial number

     FU4401159

     Bought from

     Sears, Colorado

     Bought

     May 15, 2009, about then

     Where

     Elizabeth, Colorado: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

278. No one hurt

     Made May 10, 2012 · , sent to the company Jun 20, 2012 · , published by CPSC Jul 5, 2012

     The product, in the report: Dishwasher

     The consumer stated that she placed the dishwasher in wash cycle, approximately 3-4 mins she heard a weird noise and then she saw smoke emitting from the door. She immediately open it and flames were emitting from the door. She used water from her sink to contain the flames. The caller stated that she powered off the dishwasher and contacted the retail store and had a service technician came out to examine it. She was informed that the repairs would cost more than a new dishwasher. The manufacturer was not contacted as yet. The consumer purchase another dishwasher and the old dishwasher was removed by the company. The consumer feels that if she had not been home at the time of the incident there would have been a house fire. She feels that this dishwasher is a fire hazard and should be reported.

     Model

     KUDI01ILBT0

     UPC

     n/a

     Serial number

     FM3501411

     Bought from

     Hunter appliances, Massachusetts

     Bought

     May 1, 2007, about then

     Where

     Westford, Massachusetts: Unspecified

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

279. No one hurt

     Made May 10, 2012 · , sent to the company Jun 15, 2012 · , published by CPSC Jun 29, 2012

     The product, in the report: Kitchenaid Dishwasher Under the Counter

     The consumer wanted to express her concerns about her under the counter dishwasher as the consumer had a home fire occur last night. The consumer stated that the dishwasher was in the cycle for nearly 10 minutes before the unit began to smoke. The consumer could smell electrical burning and her home filled with smoke. The consumer suspects the motor under the dishwasher was the cause. The consumer opened the door of the dishwasher and it continued to operate. The dishwasher did not trip the circuit breaker. The consumer called the fire department and they arrive 90 seconds later. The fire department tripped the circuit breaker and removed the dishwasher from under the counter after capping the wires. The fire department also vented out her home with a fan and used a small fire extinguisher on the motor of the dishwasher. The damage was isolated to the dishwasher and the consumer was not injured. The consumer called the firm and the firm did not offer any assistance since her product was not on warranty. The consumer stated that her retailer is out of business.

     Model

     KUDS01FLSS6

     Serial number

     FR47151107

     Bought from

     Appliance Home Center, New York

     Bought

     Nov 21, 2004

     Where

     East North Port, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

280. No one hurt

     Made May 7, 2012 · , sent to the company May 15, 2012 · , published by CPSC May 30, 2012

     The product, in the report: Kithen Aid Dishwasher. Black in color. Model Number: KUDP01ILBL3 Serial Number: FP5002964

     Started wash cycle on our Kitchen Aid dishwasher and the control panel started sizzling and caught fire. Had to turn off the circuit breaker to kill power to the unit. Kitchen Aid model: KUDP01ILBL3 Serial Number: FP5002964

     Model

     KUDPO1ILBL3

     Serial number

     FP5002964

     Bought from

     Home Depot

     Where

     Monroe City, Missouri: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

281. No one hurt

     Made May 7, 2012 · , sent to the company May 15, 2012 · , published by CPSC May 30, 2012

     The product, in the report: Kitchenaid dishwasher model kuds01flss5

     control panel fire on Kitchenaid dishwasher

     Model

     kuds01flss5

     Serial number

     fr3009477

     Bought from

     sears, Georgia

     Bought

     May 1, 2006, about then

     Where

     Canton, Georgia: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

282. No one hurt

     Made May 7, 2012 · , sent to the company May 14, 2012 · , published by CPSC May 29, 2012

     The product, in the report: KitchenAid dishwasher model #KUDS01FTBT1

     I have a KitchenAid (manufactured by Whirlpool) dishwasher (model #kuds01flbt1) that quit working. Upon some investigation I determined the problem was likely the control board. After removing the front panel to access the control board I found the board had shorted and burnt, and also melted some of the wire on the wiring harness. There was no fire beyond that, but can easily see how this short could have caused a major fire. I did some research on-line and found there are already quite a few instances of fires from this dishwasher, and a television report from January 2012 said the CPSC was investigating. So, basically this report confirms I have a similar experience to many others.

     Model

     M# KUDS01FTBT1

     Where

     Rockford, Michigan: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

283. No one hurt

     Made Apr 24, 2012 · , sent to the company Jun 1, 2012 · , published by CPSC Jun 15, 2012

     The product, in the report: Dishwasher (under cabinet)

     The consumer stated that the dishwasher was placed in wash cycle, approximately 30-40 mins later she was alerted by her dog’s barking. She discovered that there was smoke emitting from the vent of the unit, she opened the door and noticed the electrical components to the control board had melted. There were no prior incidents.

     4/24/12 The manufacturer was contacted and she was informed that they could send out a service rep which would be a charge to her. She declined for the moment to do some research and found other complaints similar to hers online.

     The consumer feels that this dishwasher is a fire hazard and should be investigated.

     Model

     KUDi01tj

     UPC

     n/a

     Serial number

     8531048

     Bought from

     Sears, Washington

     Bought

     Apr 1, 2002, about then

     Where

     Walla Walla, Washington: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

284. First aid

     Made Apr 20, 2012 · , sent to the company Apr 27, 2012 · , published by CPSC May 11, 2012

     The product, in the report: Stainless Steel dishwasher

     a Whirlpool Dishwasher, Kitchen Brand, costing over 1000$ has a design defect that caused an injury.

     The door mechanism on this entire Stainless Steel unit is held back by 2 springs, attached to ropes (not cables made of stainless or some other steel)> This component has failed without warning. The door string is hidden and there are no maintenance or inspection instructions nor any way to detect the failure until it has occurred. The rope gave way, surprising the user, and the heavy stainless door dropped, cutting a 75 year old user on the tibia.

     At such a price point a sub par component like a rope should not be used on the critical component/safety feature that holds back the stainless door from falling

     product info:

     Model KUDPOFLSS6 SN: FR4003055

     Model

     kudpofl6ss

     Serial number

     fr4003055

     Bought from

     appliacne direct

     Bought

     Apr 1, 2004, about then

     Where

     mims, Florida: Home/Apartment/Condominium

     Who was involved

     Age 75, Female

     The reporter’s relation to them

     My Parent

     As this report names them

     Brand Kitchen aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Injury, First Aid Received by Non-Medical Professional

285. No one hurt

     Made Apr 18, 2012 · , sent to the company May 8, 2012 · , published by CPSC May 30, 2012

     The product, in the report: Kitchenaid Under the Counter dishwasher

     The consumer wanted to illustrate his concerns about his under the counter dishwasher as the dishwasher began to smoke while the consumer was having dinner with his family. The consumer stated that the dishwasher was in a cycle for nearly 10 minutes before it began to smoke. The consumer put out the smoking by shutting off power the dishwasher then shutting off the circuit breaker. The consumer stated that the unit appears to have sustained damage at the control board. The consumer stated that the damage was isolated to the dishwasher and did not damage the structure of his home. The consumer was not injured and did not call the fire department or his home insurance company. The consumer not yet called the retailer or the firm. The consumer has done some research and found numerous reports of such incidents online with similar products.

     Model

     Kitchenaid Under the Counter dishwasher

     Bought from

     Buffalo Clearance and Supply, New York

     Bought

     Apr 15, 2005

     Where

     Allegany, New York: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

286. No one hurt

     Made Apr 13, 2012 · , sent to the company May 8, 2012 · , published by CPSC May 22, 2012

     The product, in the report: Under the counter dishwasher

     The consumer stated that he had the dishwasher on the “high temperature wash” cycle. Approximately after 10 minutes he started hearing a loud noise and the control panel was emitting black smoke. The consumer opened the dishwasher door to stop the cycle, and he also turned off the circuit breaker.

     The consumer stated that the smoke stopped approximately 2 minutes after he opened the door. The top of the dishwasher door is chard and the plastic is melted. The consumer stated that the damages were limited to the dishwasher, aside from the “electrical melting plastic” odor that it’s still in the house.

     10/2011 The consumer stated that he had the dishwasher serviced before the incident. He had the motor and the pump replaced.

     The consumer did not suffer any injuries.

     The consumer stated he contacted the manufacturer and they informed him that it was not a part of a recall. They also informed him that they could have someone sent to service the dishwasher, but he would have to pay for the repairs.

     The consumer feels that this is a fire hazard.

     Model

     KUDIO1ILWH6

     Serial number

     SS1422054

     Bought from

     PC Richards, New York

     Bought

     Apr 15, 2005, about then

     Where

     Islip, New York: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

287. No one hurt

     Made Apr 3, 2012 · , sent to the company Apr 30, 2012 · , published by CPSC May 14, 2012

     The product, in the report: Dishwasher

     The consumer says the dishwasher was in the middle of a wash cycle. It was going into the heat cycle to dry. The unit started smoldering, sparks shot out and the consumer saw a flame. The consumer went down to the basement and shut off the circuit breaker. The control board was completely melted. The consumer says the dishwasher was on roughly twenty minutes prior to the incident. In 2005 a motor pump assembly burned out on it and was replaced under warranty. The consumer contacted the manufacturer via there web site and sent them this information today.

     Model

     KUDS01DJSS0

     Serial number

     FK5313802

     Where

     Unspecified: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

288. No one hurt

     Made Mar 28, 2012 · , sent to the company Apr 4, 2012 · , published by CPSC Apr 18, 2012

     The product, in the report: Kithen Aid Dishwasher Model KUDT03FTSS2; Serial number FU4803756

     I purchased a Kitchen Aid Disher model# KUDT03FYSS2 in Dec. 2007. I purchased an extended warantee that apparently expired in May of 2011. I reported a “burning” from the disher- repair person came out and did not really find anything wrong- in March of 2012 the dishwasher stop running and again I reported a burning electrical smell- A repair person from Kitchen Aid came out and discovered that the electronic brd was completely burned- wires were also damaged. Pictures were taken by the repair person and me - I was charged $290.00 to replace the circuit brd. I strongly feel that this a manufactorer defect and this problem should have been handled in a different way- It was scary to see the damage to the circuit board and the potential for an even bigger fire. ** When I paid the repair person for the repair I was told that a receipt would come by way of email- I callled several times for a receipt and keep getting the round around about checking my spam folder. Is this a way discourage and distracting me?

     Model

     KUDT03FTSS2

     Serial number

     FU4803756

     Bought from

     BrandsMart

     Bought

     Dec 19, 2007, about then

     Where

     Homestead, Florida: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

289. No one hurt

     Made Mar 27, 2012 · , sent to the company Apr 3, 2012 · , published by CPSC Apr 17, 2012

     The product, in the report: KitchenAid undercounter dishwasher, model KUDP01IL

     Our Kitchenaid dishwasher, model KUDP01IL, caught fire today. Luckily I was home and near it when it happened, so I could put out the fire before it spread.

     Model

     KUDP01IL

     Bought

     Nov 26, 2003

     Where

     Portland, Oregon: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

290. No one hurt

     Made Mar 17, 2012 · , sent to the company Mar 26, 2012 · , published by CPSC Apr 9, 2012

     The product, in the report: Dishwasher, under counter, 36”, black

     On Wednesday, 3/7/2012 our KitchenAid dishwasher model KUDM01TJBL0 spewed smoke and shot flames out of the upper-right corner of the door.

     We had started a load of dishes washing and within 5 minutes the unit started making very loud, crackling and popping noises, and started sending out thick, black smoke. I wasn’t sure what to do, but I thought that opening the dishwasher door might cut the power to whatever was burning. I pulled open the door just as flames started to shoot out of the upper-right corner of the door. The flames only lasted a few seconds after that.

     The circuit breaker the dishwasher was on did not trip the whole time; I turned off the circuit breaker myself shortly after the flames extinguished. We ran fans to clear the house of the smoke and the house smelled like burnt plastic for a couple of days. Other than the dishwasher itself, there was no other damage.

     I took the dishwasher door apart and took pictures of the area that caught fire. It was the controller circuit board that burnt, along with a few connectors, a low-voltage ribbon cable that disintegrated, and a shell holding the controller board that had a hole melted through it.

     I’ve searched online, and I’ve found other pictures of KitchenAid dishwashers that caught fire, and the damage to the circuit boards is very similar, so this seems to be a common failure mode.

     Model

     KUDM01TJBL0

     Serial number

     FK4505367

     Bought

     Jan 1, 2002, about then

     Where

     Santa Ana, California: Home/Apartment/Condominium

     Who was involved

     Age 45, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

291. No one hurt

     Made Mar 16, 2012 · , sent to the company Apr 6, 2012 · , published by CPSC Apr 20, 2012

     The product, in the report: Dishwasher (under counter)

     3/2012 The consumer stated that the dishwasher stopped working and the control panel would not illuminate. She found out that the reason could be that the “Thermal Fuse” needed to be replaced. Her husband ordered a new one and replaced it on 3/7/2012. After they replaced it they turned on the dishwasher and it worked for the first load.

     3/15/12 The consumer placed the dishwasher in wash cycle approximately 3-5 minutes later, she heard a popping sound. When she came back into the kitchen she saw that there was smoke coming out of top of the control panel of the dishwasher. She opened the door, but was afraid to turn it off from the control panel. She had to switch it off from the circuit breaker.

     There were no damages to her home. Her husband took it apart and saw that the electronic components from the control panel had melted.

     3/15/12 The consumer contacted the manufacturer and they informed her that they would refund her for the Thermal Fuse. They stated that the dishwasher was out of warranty and that the unit was not recalled.

     The consumer feels that this dishwasher is a fire hazard and should be recalled.

     Model

     KUDS01DLBL0

     UPC

     n/a

     Serial number

     FM4302120

     Bought from

     Seargent Appliance, Michigan

     Bought

     Dec 15, 2002, about then

     Where

     Port Huron, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Kitchen aid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

292. No one hurt

     Made Mar 13, 2012 · , sent to the company Mar 21, 2012 · , published by CPSC Apr 6, 2012

     The product, in the report: KitchenAid Dishwasher

     I loaded the KitchenAid dishwasher at 7:45, pressed “normal” and “energy saver dry” and start. I left to take my son to preschool. At 8:15, I returned home to a house filled with the smell of melted plastic. The dishwasher light had switched to “energy saver dry” only but water was still cycling. I attempted to turn off the dishwasher by pressing “cancel” but nothing happened. I opened the door hoping to turn off the machine. Water spewed everywhere and the dishwasher kept running. I ran to the control panel and switched off the fuse. I could not see any damage to the washer. I allowed the dishwasher to sit about an hour and turned the fuse back on. Then, I pressed “normal” and “start”. Immediately the light switched back to “energy saver dry” only. Again, the only way I could stop the machine was to flip the fuse in the control panel. A neighbor disconnected the electric from the dishwasher at the dishwasher. After the dishwasher cooled down, I removed the panel and found the circuit board black with smoke and wires were beginning to melt.

     I immediately called KitchenAid Customer Service. The representative said KitchenAid had not received a complaint like this with this model dishwasher. She offered to schedule a service tech visit at my expense. I requested to be transfered to her manager. [REDACTED], wrote up the incident, Ref #[REDACTED].

     Model

     KUDI01ILWH5

     UPC

     do not know

     Serial number

     FR2705017

     Bought from

     Lowe’s, Georgia

     Bought

     Jul 1, 2003, about then

     Where

     Atlanta, Georgia: Home/Apartment/Condominium

     Who was involved

     Age 41, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

293. No one hurt

     Made Mar 8, 2012 · , sent to the company Mar 16, 2012 · , published by CPSC Mar 30, 2012

     The product, in the report: KitchenAid Dishwasher model KUDS0/DJBT0 ser num FK3501337

     KitchenAid Dishwasher model KUDS0/DJBT0 ser num FK3501337 control panel caught fire, filled house with plastic smelling dense smoke and waking us from sleep. Unit would not turn off, switched circuit breaker off. Electronic control panel destroyed.

     Model

     KUDS0/DJBT0

     Serial number

     FK3501337

     Bought from

     with house

     Where

     Honolulu, Hawaii: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

294. No one hurt

     Made Mar 1, 2012 · , sent to the company Mar 8, 2012 · , published by CPSC Mar 22, 2012

     The product, in the report: KitchenAid dishwasher

     Loaded and started my dishwasher. while watching tv in a separate room i smelled smoke. when i ran to the kitchen i found my Kitchen aid dishwasher smoking. When i opened the door to shut it off it continued to run and smoke. My wife quickly shut off the main breaker to the house. This could of been catastrophic had we not been home.

     Model

     kudp01flss5

     Serial number

     fr2502390

     Bought from

     vins appliance

     Bought

     Oct 4, 2004, about then

     Where

     fitchburg, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by Sears Holdings Management Corporation

     How badly, in CPSC’s words

     Incident, No Injury

295. No one hurt

     Made Feb 29, 2012 · , sent to the company Mar 15, 2012 · , published by CPSC Mar 29, 2012

     The product, in the report: Dishwasher

     The consumer says the dishwasher control panel caught on fire and burned. She says the unit was on for about an hour prior to the incident. The consumer says the unit has burn spots on it. She contacted a repairman who got the control panel replaced. The consumer says that she has seen numerous reports of the same thing happening to other consumers. She did not see any smoke just smelled a terrible burning wire odor. She contacted the manufacturer who said they never heard of such a thing.

     Model

     KUDP01FLSS6

     Serial number

     FR3902314

     Bought from

     Bray and Scarf

     Bought

     Nov 4, 2004

     Where

     Lovetsville, Virginia: Unspecified

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

296. No one hurt

     Made Feb 29, 2012 · , sent to the company May 30, 2012 · , published by CPSC Jun 13, 2012

     The product, in the report: plastic tub dishwasher stainless steel in the inside

     The consumer set the dishwasher on heavy/heavy duty scrub and within 2 minutes when she heard a loud clicking nose. She also noticed black smoke coming from out of the appliance door.

     She immediately pressed the stop button but the appliance continued to smoke. The home filled with a electric burning odor. The circuit breaker was pulled and the appliance stopped smoking. The appliance door was opened and there was still water inside of the machine. The smoke was coming from the control panel. The consumer’s husband removed the control panel and noticed the wires on the circuit board has melted. On 2/27/2012 the firm was contacted a incident report was filed. The consumer was advised that the report would be forwarded to the safety division and she would receive a call within 48 hours.

     The appliance was replaced and the consumer placed the dishwasher that experienced the failure inside of the garage. The consumer indicated that she was glad that she was home when the failure occurred. She stated that the incident could have been a potential fire.

     Model

     KUDM01TJBL0

     Serial number

     FM0231592

     Bought

     Mar 5, 2002

     Where

     Tigard, Oregon: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand kitchenaid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

297. No one hurt

     Made Feb 28, 2012 · , sent to the company Mar 6, 2012 · , published by CPSC Mar 20, 2012

     The product, in the report: KitchenAid Model KUDM01TJBL0 built-in dishwasher

     KitchenAid built-in dishwasher was running for about 5-10 minutes, when popping was heard. Went over to washer. Observed black smoke and acrid smell coming from upper part of dishwasher. Opened dishwasher door which was very hot. Disconnected power at breaker ( not tripped). Unscrewed door. Found control board and connectors burned.

     Model

     Model KUDM01TJBL0

     Serial number

     FK5209799

     Bought

     Feb 1, 2001, about then

     Where

     Woodbury, Minnesota: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

298. No one hurt

     Made Feb 25, 2012 · , sent to the company Mar 5, 2012 · , published by CPSC Mar 19, 2012

     The product, in the report: dishwasher

     We had just started our KitchenAid dishwasher for the evening before we went to bed when I went into the kitchen and could smell electrical wire burning. The smell filled the kitchen. We immediately stopped the dishwasher. It wasn’t running correctly it was stuck in the beginning part of the cycle. We stopped it and then waited and then tried to start it again but the smoke and smell continued so we stopped it. My husband opened the control panel up and we could see the wires were starting to melt against the plastic back of the control panel. We put the smoke detector on top of the counter above the dishwasher before we went to bed.

     In the morning I looked up the paper to find out how old our dishwasher was. It had been working fine and this incident surprised us. It was purchased in 2003 from Sears. We have had it for 9 years so we were debating repairing it or buying a new one. Our last dishwasher was a KitchenAid and we had it for over 12 years with no problems.

     That day after work when I was telling a friend about this she said I should [REDACTED] KitchenAid to see how long they should last. That is when I came across the kitchenaidfires.com website. I was shocked as many of the entries were exactly what happened to us or could have happened if I had not went back into the kitchen before we went to bed. We went out and bought a new dishwasher NOT a KitchenAid. I had read even replacing the panel people have had it happen again. We were not taking any chances with our family and home.

     I tried to call KitchenAid but have been unable to get through to the correct department. I only spoke with the parts person who wasn’t too helpful in transferring my call to the correct department. I am going to keep trying.

     These should be recalled before someone loses their life.

     Model

     KUDS01IL

     Serial number

     FP0102141

     Bought from

     Sears

     Bought

     Jan 14, 2003

     Where

     Cass City, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

299. No one hurt

     Made Feb 21, 2012 · , sent to the company May 31, 2012 · , published by CPSC Jun 14, 2012

     The product, in the report: Dishwasher (Under counter)

     The consumer stated that while the dishwasher was placed in wash cycle, approximately 10 mins later, she smelled an odor of electrical fire and noticed that there was smoke emitting from the top of the unit. She attempted to power it off but it would not turn off, the circuit breaker was used to switch off the unit.

     This incident burnt the circuit board and she had it replaced not being aware that there were problems with these dishwashers.

     2/20/12 The manufacturer was contacted and she was advised that they were not aware that there were any problems with their dishwashers.

     The consumer is concerned that this dishwasher is a fire hazard and should be reported.

     Model

     KUDP01ILDAS6

     UPC

     n/a

     Serial number

     FR4503303

     Bought from

     Polumbos

     Bought

     Dec 1, 2004, about then

     Where

     Point Pleasant, New Jersey: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

300. No one hurt

     Made Feb 21, 2012 · , sent to the company Mar 21, 2012 · , published by CPSC Apr 6, 2012

     The product, in the report: Dishwasher

     The consumer says the unit melted everything that was plastic. The consumer says he contacted the manufacturer who repaired the unit a week ago. The consumer says that the problem has happened again. The first incident was two weeks ago. The consumer says that there are no burn marks visible, just melted plastic. The consumer says he shut off the circuit breaker to it.

     Model

     KUD102FRSS0

     Serial number

     FS4510788

     Bought from

     Best Buy

     Bought

     Jan 1, 2005, about then

     Where

     Unspecified: Home/Apartment/Condominium

     Who was involved

     Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION

     How badly, in CPSC’s words

     Incident, No Injury

CPSC’s disclaimer

Sources