KitchenAid dishwashers

394 reports to CPSC, the latest made Sep 3, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

394reports to CPSC
Sep 3, 2026the latest report was made
Apr 15, 2011the earliest
24with the company’s comments

Brand: KitchenAid
Makers: WHIRLPOOL CORPORATION and Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product: DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances

Other ways the reports write the brand (28)

“Kitchen Aid”, “Kitchen aid”, “Kitchenaide”, “Kitchen Aide”, “KitchenAide”, “kitchen aid”, “Kitchen-Aid”, “KitchedAid”, “Kitchen-aid”, “KITCHEN AID”, “Kichen Aid”, “Kictchen Aid”, “KirchenAid”, “Kitchen Aid (Whirlpool)”, “Kitchen Aid Dishwasher”, “Kitchen Aid Superb”, “Kitchen Aide Dishwasher”, “Kitchen-Aide”, “KitchenAid (Manuf by Whirlpool)”, “KitchenAid Brand Home Appliances”, “KitchenAid Superba”, “KitchenAid dishwasher”, “KitchenAid model KUDP01ILWH dishwasher”, “Kitchenaid Dishwasher Model # KUDP01FLSS6”, “KithcenAid”, “KithchenAid”, “Ktichenaid” and “kitchen aide”

By month

5 reports from October 2025 to September 2026; the most in September 2026, 1. 389 earlier reports, since April 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
May 2026	1
March 2026	1
December 2025	1
November 2025	1
July 2025	2
May 2025	1
February 2025	2
January 2025	2
September 2024	1
August 2024	1
June 2024	1
April 2024	1
March 2024	2
February 2024	1
January 2024	1
December 2023	2
October 2023	2
August 2023	2
July 2023	2
June 2023	1
April 2023	1
February 2023	2
January 2023	5
December 2022	4
November 2022	2
October 2022	3
September 2022	2
August 2022	2
July 2022	2
June 2022	1
May 2022	2
April 2022	3
March 2022	1
February 2022	2
January 2022	1
November 2021	1
October 2021	1
August 2021	2
July 2021	2
June 2021	2
April 2021	2
March 2021	3
December 2020	3
August 2020	1
July 2020	1
June 2020	1
May 2020	1
April 2020	1
February 2020	1
January 2020	1
October 2019	1
September 2019	3
July 2019	4
April 2019	3
January 2019	2
November 2018	2
October 2018	1
September 2018	1
July 2018	1
June 2018	1
May 2018	1
February 2018	1
January 2018	1
December 2017	2
November 2017	1
October 2017	4
September 2017	1
August 2017	2
July 2017	2
June 2017	1
May 2017	1
April 2017	1
March 2017	2
February 2017	4
January 2017	3
November 2016	3
October 2016	2
September 2016	2
July 2016	1
April 2016	1
February 2016	2
December 2015	2
November 2015	2
October 2015	5
September 2015	1
August 2015	4
July 2015	2
June 2015	1
May 2015	2
March 2015	3
January 2015	1
December 2014	1
November 2014	3
October 2014	2
August 2014	1
July 2014	4
June 2014	3
April 2014	3
March 2014	3
February 2014	2
January 2014	4
December 2013	2
November 2013	7
October 2013	3
September 2013	4
August 2013	2
July 2013	2
June 2013	6
April 2013	5
March 2013	3
February 2013	8
January 2013	1
December 2012	5
November 2012	3
October 2012	4
September 2012	2
August 2012	7
July 2012	10
June 2012	8
May 2012	9
April 2012	5
March 2012	7
February 2012	14
January 2012	24
December 2011	6
November 2011	11
October 2011	10
September 2011	9
August 2011	9
July 2011	5
June 2011	4
May 2011	6
April 2011	2

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 7 CPSC: Injury, Seen by Medical Professional
First aid 12 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 17 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 3 CPSC: Injury, Level of care not known
No one hurt 333 CPSC: Incident, No Injury
No incident, no one hurt 9 CPSC: No Incident, No Injury
Not said 11 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

No one hurt
Made Sep 3, 2026, sent to the company Sep 9, 2026, published by CPSC Sep 23, 2026

The product, in the report: KitchenAid dishwasher

The control panel caught on fire

Model
KUDP01FLSS3e
Serial number
FR1816502
Where
Bakersfield, California: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260903-80E81-2147310615. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 12, 2026, sent to the company May 15, 2026, published by CPSC Jun 1, 2026

The product, in the report: Kitchenaid dishwasher

My dishwasher caught on fire shortly after starting a normal load. The electrical components started melting. It is a Kitchenaid dishwasher. Everything being washed was dishwasher safe and ive never had any issues with the unit beforehand. I typically run a load before bed but luckily I ran it right after dinner this time while my family was awake. Had we caught it a moment later, our kitchen could have caught fire. When I opened the dishwasher, the water was still spraying out. We had to cut the power so the load would stop. Once the power was turned back on, the load continued to run but none of the electrical components worked. We had to turn the power back off and remove the wiring for the dishwasher to stop spraying water.

Model
KUDL01LBS5
Serial number
FR3001639
Where
White House, Tennessee: Home/Apartment/Condominium
Who was involved
Age 38, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260512-FC5E8-2147319430. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 28, 2026, sent to the company Apr 13, 2026, published by CPSC Apr 27, 2026

The product, in the report: KitchenAid black stainless steel, pocket handle dishwasher.

While the dishwasher was running a normal cycle, one or more plastic wheels from the lower dish rack detached from their mounts and fell onto the exposed heating element at the bottom of the unit. During the dry cycle, the plastic burned on contact with the element, producing significant smoke inside the dishwasher. The incident was detected by smell before any smoke alarm or air purifier activated, no automatic shutoff or thermal protection feature in the appliance interrupted the event. The circuit breaker was shut off to ensure it would not continue to run.
Product - KitchenAid dishwasher, Model KDPE334GBS0, Serial F81103474, Type 582-2
No physical injuries occurred, but the smoke produced was significant enough to require rewashing all dishes by hand and airing out the home. Upon inspection, at least 3 wheels completely failed, one which had fallen into the tub and contacted the heating element, and the other two fell off when the rack was pulled out. The plastic screws were recovered, and were completely stripped. No safeguard, if any, triggered to stop the dishwasher upon the presence of smoke.

Model
KDPE334GBS0
Serial number
F81103474
Bought from
Best But
Bought
Apr 8, 2018
Where
Greensboro, North Carolina: Home/Apartment/Condominium
Who was involved
Age 36, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20260328-E9128-2147321221. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Dec 19, 2025, sent to the company Dec 29, 2025, published by CPSC Jan 13, 2026

The product, in the report: Kitchen Aid Dishwasher

Kitchen Aid Dishwasher while in normal operation caught fire. The fires location was inside the door control panel of the dishwasher and has since been confirmed as a manufacturing or engineering design flaw. Kitchen Aid (Whirlpool) has previously recalled Kitchen Aid dishwashers for this specific issue but has not recalled this model.

Model
KDTE104EBS1
Serial number
F61401029
Where
Orwigsburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20251219-BBBAB-2147325393. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 12, 2025, sent to the company Nov 18, 2025, published by CPSC Dec 3, 2025

The product, in the report: Kitchen Aid dish washer

Dish washer Control board caught on fire

Model
KUDK02CRBS0
Serial number
FS3702756
Where
Bucyrus, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20251112-3A7BC-2147326409. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 28, 2025, sent to the company Jul 31, 2025, published by CPSC Aug 14, 2025

The product, in the report: Dishwasher

Dishwasher door support spring pops out of the hinge and the door drops fast and unexpectedly

Model
KDTM404KPS2
UPC
Unknown
Serial number
FC4904276
Bought from
Lowes
Bought
Apr 30, 2024
Where
Grapevine, Texas: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20250728-40931-2147329164. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jul 10, 2025, sent to the company Jul 15, 2025, published by CPSC Jul 29, 2025

The product, in the report: KitchenAid dishwasher

KitchenAid dishwasher (model KDPM604KPS0 serial number FA3801249) purchased October 2021. This model features a “pocket” door handle which also serves as the display for cycle progress. The plastic pocket that you pull to open the door split apart leaving dangerous sharp edges. Internet research shows that this is a common, chronic issue with this model but when I spoke with KitchenAid rep a few days ago she claimed KitchenAid had “no knowledge of the issue”, and could not assist with any warranty claim, but she offered 20 percent off the price of a new appliance. Really ??

Model
model KDPM604KPS0
UPC
n/a
Serial number
serial number FA3801249
Bought from
Bray & Scarff appliance, Maryland
Bought
Oct 9, 2021
Where
Monrovia, Maryland: Home/Apartment/Condominium
Who was involved
Age 66, Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20250710-3EBDD-2147329722. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 8, 2025, sent to the company May 13, 2025, published by CPSC May 28, 2025

The product, in the report: Model KDTM404KPS, KitchenAid 24-in PrintShield Stainless Steel Top Control Built In Tall Tub Dishwasher with Stainless Steel Tub 44 dBA

I purchased a KitchenAid dishwasher (Model KDTM404KPS) + installation from Home Depot.
Due to installer negligence (the installer ran the unit without inspecting it adequately) and/or a product defect that would have been caught by proper inspection during the installation, the internal spray arm came loose and melted onto the heating element during the first cycle, filling my home with toxic plastic fumes, and blasting my wife in the face upon opening the dishwasher.
This caused immediate eye and respiratory irritation for my wife and exposed my family of 6 to harmful vapors.
The installer started the dishwasher right before he left and said “don’t touch it - let it finish the cycle before using it.” When my wife later opened the dishwasher after the first cycle, she was blasted in the face with melted plastic vapor that mixed with the steam.
My wife immediately called me after this event and I told her to keep the dishwasher closed until I got home to take a look. I opened and inspected the dishwasher to find a loose screw on the inside-bottom of the unit, along with the main spray arm off to the side. Upon inspecting the spray arm further, I noticed it had been melted onto the heating element - this is what caused the strong chemical blast into my wife’s face upon opening the unit after the wash cycle kicked off by the installer.
My wife’s eyes, airway, and face were painfully irritated for approximately 30 minutes. She opened the windows in the house to help clear the chemical vapors, which lasted for about 8 hours (into the evening after the event). She did not seek further medical attention.
Vaporized plastic exposure to mucous membranes and airways is toxic and likely carcinogenic - there is no safe toxicity limit established for most common consumer-grade plastics used in products in their vapor form when exposed to human tissue in the eyes, face, and airway.
I have photographic evidence and a recorded report from a technician sent by Whirlpool after the event documenting the loose screw and melted spray arm.

Model
KDTM404KPS
Serial number
FE1501207
Bought from
Home Depot
Bought
Apr 23, 2025
Where
Murrieta, California: Home/Apartment/Condominium
Who was involved
Age 0, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20250508-FD7CB-2147331443. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 19, 2025, sent to the company Feb 24, 2025, published by CPSC Mar 10, 2025

The product, in the report: 24 in. PrintShield Stainless Steel Top Control Built-In Tall Tub Dishwasher with Stainless Steel Tub, 44 dBA

The plastic screen cover on my KitchenAid dishwasher broke while opening and created a sharp surface for which an injury could easily occur. I was only slightly cut when this occurred, but now my dishwasher has a sharp protruding piece of plastic that can easily injure anyone opening or closing the dishwasher. The dishwasher was purchased in April 2022, installed in May 2022, and the incident occurred in January 2025 (Less than three years of use). I was using the dishwasher in its designed capacity and simply opening the door. After researching this failure online, this is a common issue with this dishwasher. KitchenAid refused to assist and informed me that the product is out of warranty.
I have children that are able to reach this surface and could also be injured by this sharp piece of protruding plastic. I have since taped it down to protect against future injury, but now every time I open my dishwasher, the sharp plastic surface is exposed. The fact that this damage appears common for this model and it is a reasonably predicted failure mode would make me believe that this is a design defect that is known to KitchenAid.
KitchenAid KDPM604KPS 24 in. PrintShield Stainless Steel Top Control Built-In Tall Tub Dishwasher with Stainless Steel Tub, 44 dBA

Model
KDPM604KPS0
Serial number
FB0201358
Bought from
Don’s Appliances
Bought
Apr 22, 2022
Where
Greensburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 34, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20250219-2863F-2147333074. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 18, 2025, sent to the company Feb 24, 2025, published by CPSC Mar 10, 2025

The product, in the report: KitchenAid Dishwasher Model # KUDC10FXSS3 and Serial # F13112587

KitchenAid Dishwasher Model # KUDC10FXSS3 and Serial # F13112587 On Saturday, February 15, 2025 in the afternoon the above dishwasher was operating in my home on the wash cycle. My wife began to notice a burning smell in our home and sent our oldest son out to find me while clearing snow in our driveway. He found me reporting that something was burning or on fire in our house. I immediately returned to my house and opened our side door, when I entered, I noticed an electrical burning odor. After an investigation I isolated it to the dishwasher. I turned off the power. I disassembled the front door assembly and found evidence of smoke deposits on the insulation, I observed melted material on the door assembly. I removed the dishwasher from under the cabinet and also observed damaged to the cabinet plywood on the left side. No injuries

Model
Model # KUDC10FXSS3
Serial number
Serial # F13112587
Where
Warner, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 9, Male
The reporter’s relation to them
My Child
As this report names them
Brand KitchedAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250218-F6CEA-2147333093. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 21, 2025, sent to the company Jan 24, 2025, published by CPSC Feb 7, 2025

The product, in the report: KitchenAid dishwasher, fits a standard dishwasher size, model number KDTE104DSS1 Serial number F50602000.

The KitchenAid dishwasher doesn’t completely drain water after a dishwashing cycle is run. Cold, dirty water is left in the dishwasher below the filter in the bottom after use. I think the water recycling is causing bacteria to be left on the dishes, from the dirty water, after use. While the water is hot, I am not sure that it is hot enough to sterilize it. I have gotten diarrhea at least three times after eating off of dishes from the KitchenAid dishwater model KDTE104DSS1 Serial number F50602000. My son has also had diarrhea. I don’t think it’s from the food as this doesn’t happen nearly as frequently when we eat in other locations. This has happened in August 2024, January 2025 and other dates. The issue likely affects many dishwashers with water reuse as the filter is not fine enough to filter bacteria. Normal wash with heat dry was selected in the use on 1/20/2025. Previously Normal wash was selected without heat dry and I opened the dishwasher so that the dishes could air dry. Injuries that potentially occurred include fatigue, tiredness, increased use of the bathroom, joint paint, malabsorption of nutrients, intestinal damage and other health problems that come with food poisoning.

Model
KDTE104DSS1
Serial number
F50602000
Where
Basking Ridge, New Jersey: Home/Apartment/Condominium
Who was involved
Age 12, Male
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20250121-19712-2147333760. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 8, 2025, sent to the company Jan 13, 2025, published by CPSC Jan 28, 2025

The product, in the report: Built in KitchenAid dishwasher

My door to my KitchenAid dishwasher was open for unloading. I had to step around my cat which lives underfoot, and as I did, I caught the outer edge of my ankle on the bottom right corner of the door, injuring it. There are several pieces of door trim at that junction with sharp edges.

Model
KDTM604KBS1
Serial number
FB3401559
Bought from
Whirlpool.com
Bought
Aug 10, 2022, about then
Where
Coloma, Michigan: Home/Apartment/Condominium
Who was involved
Age 59, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20250108-6EADC-2147334061. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 30, 2024, sent to the company Nov 13, 2024, published by CPSC Nov 27, 2024

The product, in the report: under the counter dishwasher

9/25/2024: The dishwasher was in use for approximately 30 minutes, when thick acrid smoke emitted from the front of the door panel. The door was also extremely hot to the touch and the loud squeeling sounds emitted from the dishwasher’s door panel. The consumer immediately unplugged the dishwasher and this stopped it from operating and allowed the smoke to die down. There were no injuries. There were soot marks on the door.
He removed the dishwasher’s cover on the front and discovered the electronic control panel was scorched and melted.
The consumer has never had prior safety issues with the dishwasher.

Model
KDFE104DWH2
Serial number
F60115058
Bought from
Lowe’s, California
Bought
Jan 24, 2016
Where
Merced, California: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240930-15FF0-4931417. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 9, 2024, sent to the company Aug 13, 2024, published by CPSC Aug 27, 2024

The product, in the report: KitchenAid dishwasher KDTM404ESS

Kitchen aid dishwasher KDTM404ESS was running and then started smoking from the top controls. It smelled like plastic. Circuit breaker went out. My husband tried putting circuit breaker back and the machine was smoking terribly and, thank goodness, circuit breaker went off again. This is a dangerous machine. I am grateful I was here when it happened.

Model
KDTM404ESS
Bought from
Home Depot
Bought
Nov 27, 2015
Where
Upper Black Eddy, Pennsylvania: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240809-028D0-2147337370. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jun 12, 2024, sent to the company Jun 14, 2024, published by CPSC Jul 1, 2024

The product, in the report: KitchenAid dishwasher with top controls

We have a KitchenAid dishwasher - Model # KDTM404PSO. The top controls are covered with a plastic cover with very sharp edges. I have gouged my shins several times badly. I recently had to seek treatment over eight weeks at a hospital wound care center for a large gouge caused my the sharp-edge-plastic-control cover. KitchenAid should replace the plastic controls cover with one with blunt edges or a bumper. I am an adult. A child could be even more seriously hurt. I have tried several times unsuccessfully to contact KitchenAid.

Model
KDTM404KPSO
Serial number
FX4302717
Bought from
Lowes, Florida
Bought
Nov 20, 2021, about then
Where
Lutz, Florida: Home/Apartment/Condominium
Who was involved
Age 69, Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, Hospital Admission

CPSC report 20240612-3235B-2147338659. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 3, 2024, sent to the company Apr 5, 2024, published by CPSC Apr 19, 2024

The product, in the report: KitchenAid Dishwasher model: KUDE60FXBL3 serial: F14401396 Type: 586-1 - Black 23.875” Built-In Dishwasher W10300927 A

KitchenAid dishwasher Model: KUDE60FXBL3 caught fire mid cycle with smoldering and arcing. The was a loud pop and within a minute audible crackling from a nearby speaker was heard from the arcing occurring in the dishwasher. When we went to investigate, thick smoke was discovered pouring out the top of the dishwasher, and a horrific electrical burning smell was detected. The door to the dishwasher was opened to stop the cycle, and the electrical breaker was switched to “off”. Smoke continued to emit from the inside vent on the door of the dishwasher. The front cover has since been removed to reveal char marks, soot, and damage to what I think is the control panel. The pop we heard was some sort of explosion that created a bulge in the cover of this part. When this cover was removed evidence of the fire was seen. Upon internet research, we discovered there was a class action lawsuit for this issue; not a recall. We were never aware of this potential problem. Had we been asleep or not home, there most definitely would have been a tragic accident. KitchenAid/Whirlpool has not responded. The dishwasher was functioning normally prior to this event.

Model
KUDE60FXBL3
Serial number
F14401396
Bought from
Lowe’s
Bought
Dec 4, 2011
Where
Mount Airy, Maryland: Home/Apartment/Condominium
Who was involved
Age 51, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand KitchenAId, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240403-0434D-2147339990. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 20, 2024, sent to the company Mar 28, 2024, published by CPSC Apr 11, 2024

The product, in the report: Kitchenaid dishwasher Model KUDC10FXSS6

Kitchenaid dishwasher control board caught fire in the night while the dishwasher was running.

Model
KUDC10FXSS6
Serial number
F33735145
Bought from
Cocoplum, Vermont
Bought
Dec 27, 2013
Where
Milton, Vermont: Home/Apartment/Condominium
Who was involved
Age 8, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240320-0359B-2147340247. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 1, 2024, sent to the company Mar 13, 2024, published by CPSC Mar 27, 2024

The product, in the report: Kitchenaid undercounter dishwasher, model KUDS01FLBL5, SN FR2601845, likely built in 2004.

Kitchenaid dishwasher ran normally for about 30 minutes then smoke started pouring out of the top right portion of the control panel, smelling of burnt PCV wiring insulation. Used to build factory equipment for large company, so understand product safety well. This is an UNSAFE product. The control panel’s printed circuit board has severely burned areas suggesting a failure in the heater element circuit. Neither the house’s circuit breaker tripped nor did the [REDACTED] thermal fuse mounted next to the circuit board operate as it should-it failed to interrupt the circuit and likely would have flamed had we not been nearby. As such, we are dealing with a house full of acrid smoke from PCV wiring insulation that overheated and melted. Luckily our house did not catch fire. It is disturbing to note that Whirlpool Corporation has had numerous similar incidences reported to SaferProducts.gov for many years.
Kitchenaid dishwasher Model KUDS01FLBL5, SN FR2601845. Failure occurred 6:30PM, February 29, 2024 at my residence. Date of manufacture not clearly marked, though would guess 2004 when house was new; not original owner, though we have used the dishwasher since 2011 and have had no previous electrical failures or other safety issues. Safe products DO NOT smoulder, smoke, or catch fire.

Model
KUDS01FLBL5
Serial number
FR2601845
Where
Longmont, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240301-F1691-2147340688. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 21, 2024, sent to the company Feb 23, 2024, published by CPSC Mar 8, 2024

The product, in the report: Dishwasher. Note: This design and safety defect have been observed on several other KitchenAid and Whirlpool models that have been on sale for at least the past 5 years and are still on sale today. They are on display at several [REDACTED] stores.

As I was opening the dishwasher door via the front handle (standing on the side), the hinge mechanism bound and then released without warning. This caused me to lean further forward than expected while the side of the door came in contact with, and subsequently cut into, my shin. The hinge mechanism was never smooth, but this was the first time it bound and then released without warning.
After treating my injury (which is now a permanent and sensitive scar), I inspected the dishwasher to find a very sharp edge and point on the upper front corner of the door. This condition was created by several poor design and manufacturing practices which lead to an overhang of the plastic control panel and a protruding sharp edge and point.
While it may seem like an unlikely combination of events that led to my injury, upon further inspection of other similar brand new, KitchenAid dishwashers, I found this sharp edge and point condition is quite common. It is also a design that is used on many models of Whirlpool dishwashers still on sale today.

Model
KDTM354ESS3
Serial number
F94103673
Bought
Aug 1, 2019, about then
Where
Corning, New York: Home/Apartment/Condominium
Who was involved
Age 56, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20240221-975D3-4625719. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 22, 2024, sent to the company Jan 25, 2024, published by CPSC Feb 8, 2024

The product, in the report: Kitchenaid Stainless Dishwasher

Spring Arm for door support badly designed and prone to disconnection, leading to a freefall on door and possibly injury to pets and small children nearby. Company appears to be aware of this, as both support call center and service technician noted the problem was common with this unit.

Model
Kdfe204kps0
Serial number
FB3101772
Bought from
Lowe’s, Ohio
Bought
Sep 26, 2022
Where
Louisville, Ohio: Home/Apartment/Condominium
Who was involved
Age 8, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20240122-16F13-2147342571. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 23, 2023, sent to the company Dec 29, 2023, published by CPSC Jan 17, 2024

The product, in the report: Kitchenaid model kude60hxss dishwasher.

Our KitchenAid model kude60hxss4 dishwasher had a fire in control box and did not trip the breaker. Flames shot up to 3 feet out of the dishwasher door handle. It was making electrical popping and sizzling sounds. It burned the insulation inside the door and completely melted the control box. If we weren’t home to shut the breaker off (or in bed) there probably would have been a major fire. When we pulled the dishwasher out, there also was a leak beneath it, which caused buckling in the floor.

Model
Kude60hxss4
UPC
1112301689769
Serial number
F24105130
Bought from
Best Buy
Bought
Oct 27, 2012
Where
KELSO, Washington: Home/Apartment/Condominium
Who was involved
Age 62, Unknown
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231223-CD2F1-2147343283. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 3, 2023, sent to the company Dec 22, 2023, published by CPSC Jan 9, 2024

The product, in the report: Built in dishwasher

Kitchenaid stainless steel washer pump drawing too much current causing the wires to melt into the insulation and begin to off gas (just before fire). This condition did not trip the breaker or blow any internal fuses. This was found due to wash quality deteriorating and pump intermittently not working as well as the heating element.

Model
KDFE104DSS2
Serial number
F54932266
Bought from
Lowes
Bought
Jan 1, 2019, about then
Where
Elk Grove, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231203-A8F04-2147343684. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 17, 2023, sent to the company Nov 8, 2023, published by CPSC Nov 24, 2023

The product, in the report: Stainless steel Kitchen aid dishwasher mod kdtm354dss4 Stock no 582-2

Smelled burning coming from our kitchen aid dishwasher. I started this cleaning cycle before bed. During the night we halted the dishwasher due to the smell. Upon investigation the wires connected to the main board have completely melted and burned through show small electrical fire damage.

Model
Kdtm354dss4
Serial number
F62645609
Where
Port Chester, New York: Home/Apartment/Condominium
Who was involved
Age 35, Male
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231017-E4185-2147344587. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 9, 2023, sent to the company Oct 24, 2023, published by CPSC Nov 7, 2023

The product, in the report: KitchenAid Dishwasher Model KDTM404ESS1

I have a KitchenAid Dishwasher Model KDTM404ESS1. We have had two in our kitchen for about 5 years. Last week we had a burning smell and the dishwasher stopped working. I went online an apparently this is a very common issue. When I took the door apart I found that the main control board was completely melted. This board had caught on fire and melted all the wires, the board and the rubber coating on the door. This could have caused a house fire.

Model
KDTM404ESS1
UPC
I do not know
Serial number
F53405575
Bought from
Slyman Brothers, Missouri
Bought
Oct 3, 2016, about then
Where
St. Louis, Missouri: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231009-CA22D-2147344757. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 6, 2023, sent to the company Aug 11, 2023, published by CPSC Aug 25, 2023

The product, in the report: KitchenAid Dishwasher - Model - KUDS30IXSS4

Dishwasher caught on fire

Model
KUDS30IXSS4
Serial number
F13915002
Where
Canton, Connecticut: Home/Apartment/Condominium
Who was involved
Age 60, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230806-08F7A-2147345968. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 4, 2023, sent to the company Aug 11, 2023, published by CPSC Aug 25, 2023

The product, in the report: Kitchenaid Dishwasher - Model KTDE104DSS0 Residential Dishwasher

I noticed an electrical burning smell from my Kitchenaid dishwasher (Model W10579093A) when it was running. The smell was coming from the door so I took it open and noticed the multiple wires have overheated and burnt the insulation plastic next to it (see pictures for wires and burnt mark). Luckily it was during the day and I was able to stop it to investigate. If this was during our usual dishwashing routine at night, it might have caught fire and led to something worse.

Model
KTDE104DSS0
Serial number
F42531450
Where
Kirkland, Washington: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230804-DF810-2147346000. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 19, 2023, sent to the company Jul 25, 2023, published by CPSC Aug 8, 2023

The product, in the report: This was a Kitchenaid KDTM404EBS1 dishwasher, standard size, with a dark gray door and silver/stainless handle.

Our Kitchenaid dishwasher, model KDTM404EBS1, tripped the breaker twice mid-run. After the second time there was a burning smell coming from the dishwasher. The issue turned out to be a burned control board and wiring harness. Copper was exposed on multiple wires due to the burning, leading me to believe that electrical shorts due to this tripped the breaker. I consider us lucky that the breaker tripped before something caught fire.

Model
KDTM404EBS1
Serial number
F53101854
Where
Newberg, Oregon: Home/Apartment/Condominium
Who was involved
Age 6, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230719-1A8A6-2147346338. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 4, 2023, sent to the company Jul 12, 2023, published by CPSC Jul 26, 2023

The product, in the report: Dishwasher

I was running the dishwasher when I heard a crackling sound and smelled something burning. Smoke was coming from the front panel. The kitchen lights were flickering. I opened the dishwasher door and called the fire department. After removing the front panel we saw the charred insulation and the control board

Model
KUDS30IXss8
Serial number
F31921871
Bought from
Sears, New Hampshire
Bought
Jun 20, 2013
Where
North Andover, Massachusetts: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230704-22080-2147346632. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 21, 2023, sent to the company Jun 23, 2023, published by CPSC Jul 10, 2023

The product, in the report: typical dishwasher

Re: KitchenAid dishwasher model KDPM604KPS There are two sharp “corners”/hinges at the bottom of the dishwasher and my shoe hooked on one of them and caused me to trip and fall to the floor on my back. This could have be prevented by a different design or some kind of plastic insert/cover. If I had bare feet, I would have cut myself. If I hurt myself, someone else probably will.
UPDATED ON 6/23/2023: [This is to advise that the sharp part of the dishwasher that can catch on one’s foot is not part of the hinge…it is actually the bottom left and right corner of the door…approx. 1.25” from the front.]

Model
KDPM604KPS1
Serial number
FB3001278
Bought from
Crossroads Appliance
Bought
Nov 30, 2022, about then
Where
Bolivia, North Carolina: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20230621-5E563-2147346878. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 29, 2023, sent to the company May 4, 2023, published by CPSC May 18, 2023

The product, in the report: Kitchen aid dishwasher white

Was using dishwasher when all of a sudden my house started filling with smoke. All my power cut off in kitchen all my breakers were tripped. Opened up dishwasher to find not only was my control board melted but why wiring harness as well.

Model
KUDS30FXWH3
Serial number
F13801381
Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230429-C8089-2147347801. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 22, 2023, sent to the company Feb 27, 2023, published by CPSC Mar 13, 2023

The product, in the report: Kitchenaid Dishwasher Model KUDS35FXSS9 Serial Number F33718745 The control board Started Sparking and smoking and got very hot.

kitchenaid dishwasher Model KUDS35FXSS control board started on fire.

Model
KUDS35FXSS9
UPC
NotKnown
Serial number
F33718745
Bought from
Warner Stellian
Bought
Jan 1, 2013, about then
Where
Vadnais Heights, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230222-8FCA7-2147349573. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 20, 2023, sent to the company Feb 23, 2023, published by CPSC Mar 9, 2023

The product, in the report: Model Kitchenaid Dishwasher Stainless Steel, Model # KUDC10FXSS6.

Kitchenaid Dishwasher model# KUDC10FXSS6. We used it during the day for 20-30 mins before we started to smell something burning. We realized it was coming from the kitchen. I heard some pops, and I thought the motor had broken, but a small fire and smoke occurred as I watched. I tried to stop the unit by opening the door. The smoke was still happening. This is a hazardous/ dangerous situation.

Model
KUDC10FXSS6
Serial number
F33532042
Bought from
Goedecker
Bought
Dec 1, 2013, about then
Where
Porter Ranch, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230220-AE302-2147349612. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2023, sent to the company Feb 9, 2023, published by CPSC Feb 24, 2023

The product, in the report: Kitchen Aide dishwasher model KDFE204ESS1 SER # F54104912 STOCK NO: 582-1 Stainless Steel dishwasher Overall Width. 23 7/8”. Overall Height. 33 1/2” - 34 1/2”. Overall Depth. 24 3/4

Kitchen aid dishwasher was being used and it started to have smell as if something was burning. The dishwasher then stopped functioning properly and would not run a full cycle. The technician took apart the control module to discover the wires were causing resistance and were charring the wires and motherboard. This is the second module that has been replaced with the same charring issues.Technician states Potentially could have lead to fire. The same module was replaced in late 2018 shortly after the one-year warranty expired. Dishwasher was used as directed by the manufacture. A normal cycle was run every other day.

Model
KDFE204ESS1
Serial number
F54104912
Bought from
Sears Outlet
Bought
Oct 1, 2017, about then
Where
Fate, Texas: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aide, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230128-1ECDF-2147351112. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 27, 2023, sent to the company Mar 14, 2023, published by CPSC Mar 28, 2023

The product, in the report: Dishwasher

Caller stated that the dishwasher was installed on 1/12/23, the installer placed it in use to make sure it was not leaking. Caller stated that after the unit completed the cycle, they noticed that the coating on the top of the dishwasher had melted. Caller stated that the dishwasher was extremely hot. The retailer informed them that the dishwasher would be replaced, however, the manufacturer wanted to replace the defective part.
Caller is concern that this dishwasher poses a fire hazard and feels that it should be reported.

Model
KDFE204KPS0
Serial number
FB3701229
Bought from
Lowes, Michigan
Bought
Nov 29, 2022
Where
Jackson, Michigan: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230127-7A912-4078152. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2023, sent to the company Feb 15, 2023, published by CPSC Mar 2, 2023

The product, in the report: KADWKDFE104HPS

FIRE HAZARD Kitchen Aid dishwasher. Barely used this dishwasher for a 1.5 years. Control panel isn’t working and looked inside and burnt inside door. I’m afraid to get this fixed because I don’t want house fire. Beware buying Kitchen Aid. I called them and they didn’t want to replace it. 1,000 for a new one. Crazy

Model
KADWKDFE104HPS0
Serial number
F94526738
Bought from
Lowes, Colorado
Bought
Mar 15, 2020, about then
Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230105-9891A-2147351614. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2023, sent to the company Jan 11, 2023, published by CPSC Jan 26, 2023

The product, in the report: Kitchenaid 34inch Stainless steel color

Dishwasher was running, and began making a noise like electrical arcing. A few seconds later smoke and a foul smell poured out of the top of the unit. Breaker tripped off and smoke subsided. The control panel appeared to have caught fire where the power wires enter the control board. The circuit board was charred and the plastic housing was partially melted.

Model
KUDS35FXSSA
Serial number
F40619977
Where
Babylon, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230105-9AE24-2147351627. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 4, 2023, sent to the company Jan 9, 2023, published by CPSC Jan 24, 2023

The product, in the report: Kitchenaid dishwasher, stainless steel

Dishwasher became so hot it melted plastic items in dishwasher, along with racks in the dishwasher melting. After this the dishwasher would no longer turn on.

Model
Kudc03fvss5
Serial number
F10306586
Where
Anchorage, Alaska: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230104-6D895-2147351645. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 27, 2022, sent to the company Jan 4, 2023, published by CPSC Jan 19, 2023

The product, in the report: Kitchenaid DIshwasher

KitchenAid dishwasher heating element gasket failed due to normal heating of dishwasher. Dishwasher leaked and caused damage to flooring and basement ceiling.

Model
KDTM404KPS0
Serial number
FX4402675
Bought from
Best Buy, Minnesota
Bought
Dec 1, 2020, about then
Where
Inver Grove Heights, Minnesota: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221227-C29BC-2147351829. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 24, 2022, sent to the company Dec 30, 2022, published by CPSC Jan 17, 2023

The product, in the report: KitchenAid Dishwasher. Model KDTM404ESS1

Hello, We have a kitchenaid dishwasher. Model: KDTM404ESS1. Recently it started tripping the breaker. Finally it stopped working mid cycle and if plugged in, the breaker trips immediately
When I pulled off the door cover, the circuit board and wires are burned on the left side. The wires are also burned, and a piece of foam rubber is melted. It was burned so bad, that the “plug” actually broke apart in pieces. On an initial [REDACTED] search for my dishwasher model number, there are many complaints about this exact issue, with pictures that exactly match mine.
I did email whirlpool about this issue, but have not received a response as of yet.
Is this a known issue ? Has it been recalled?
Thank you for your assistance. -[REDACTED]

Model
KDTM404ESS1
Serial number
F54712023
Where
Denver, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221224-230E7-2147351878. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 15, 2022, sent to the company Dec 27, 2022, published by CPSC Jan 11, 2023

The product, in the report: Kitchen Aid KUDS35FXSS —4 cycl/ 6 option dishwasher, stainless steel exterior, Architect Series II, Purchased in June 2013 — 9.5 years old Manufactured by Whirlpool

I noticed a unique burning smell that occurred while our Kitchen Aid (KUDS35FXSS) dishwasher was running. Twice I checked to see if something plastic was melting inside, but there was nothing. The next day I ran the dishwasher late at night and suddenly I heard 4 to 5 loud pops (as if someone had thrown a softball at the door) about 10 seconds apart. Then smoke started pouring out of the little hole on the top of the door where it latches. It was the same smell from earlier. I quickly unplugged it from under the sink and stayed up for hours making sure it didn’t start a fire in my house!

Model
KUDS35FXSS8
Serial number
F32219395
Bought from
DirectBuy.com
Bought
Jun 2, 1913
Where
Bakersfield, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand KirchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221215-BADE7-2147352030. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 5, 2022, sent to the company Dec 7, 2022, published by CPSC Dec 21, 2022

The product, in the report: Kitchenaid dishwasher

Dishwasher control board caught fire

Model
KUDS01IJBLO
UPC
Na
Serial number
Fl0108603
Bought from
Scotts Appliance Services, Ohio
Bought
Mar 3, 2001
Where
Brooklyn, Ohio: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221205-12DCA-2147352217. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 18, 2022, sent to the company Nov 22, 2022, published by CPSC Dec 7, 2022

The product, in the report: Kitchen Aide Dishwasher

The control panel on my Kitchen Aid dishwasher (Model KUDI01ILWH6) started smoking then caught fire ten minutes after I started a load of dishes. I was able to quickly extinguish the 2 inch flame.

Model
KUDI01ILWH6
Serial number
FS1221325
Where
Sarasota, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221118-C2E40-2147352532. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 10, 2022, sent to the company Nov 16, 2022, published by CPSC Dec 1, 2022

The product, in the report: Kitchaid, black exterior, silver handle, hidden control panel.

I got out of bed due to a terrible smell. Woke up my boyfriend who identified the dishwasher as the cause. The dishwasher front (metal) was extremely hot to the touch. I opened the dishwasher to a cloud of putrid black electric fire smoke. It appears of the spinners in the bottom of the dishwasher caught fire.

Model
KDTM404EBS3
Serial number
F73203277
Bought from
Home Depot, Alaska
Bought
Aug 31, 2017, about then
Where
Juneau, Alaska: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221110-A8D53-2147352810. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 18, 2022, sent to the company Oct 20, 2022, published by CPSC Nov 3, 2022

The product, in the report: Dishwasher

Dishwasher tripped breaker and smelled plastic burning. Electrician found the control panel had burned and melted several connections/wires inside and outside the control panel.

Model
KDTE254ESS
UPC
W10751708
Serial number
F60609900
Bought from
Toll Brothers Home Builder (new build), Colorado
Bought
Jun 6, 2016
Where
parker, Colorado: Home/Apartment/Condominium
Who was involved
Age 51, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221018-0FDDE-2147353266. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 13, 2022, sent to the company Oct 17, 2022, published by CPSC Oct 31, 2022

The product, in the report: Kitchenaid Dishwasher

KitchenAid dishwasher had an electric burning smell. The electronic control board is burned through to the dishwasher door and the wires coming from the board are also burned. My son and I were exposed to fumes from burning plastic and components. Also, the risk of fire was extreme and unacceptable for current times.

Model
KUDL03FVSS0
UPC
KUDL03FVSS0
Serial number
FY2418013
Bought from
Home Depot
Where
Newnan, Georgia: Home/Apartment/Condominium
Who was involved
Age 18, Male
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221013-034AA-2147353365. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 7, 2022, sent to the company Oct 13, 2022, published by CPSC Oct 27, 2022

The product, in the report: Kitchen aid dishwasher stainless steel

Dishwasher made popping and burning smell, tripped the service breaker at the house panel during normal operation. Upon inspection, the control panel and wiring was burnt with melted plastic parts as well. Kitchen Aid dishwasher Model KDFE104DSS2 Serial F60950530

Model
KDFE104DSS2
Serial number
F60950530
Bought from
Sorensons Appliance
Bought
Jan 26, 2016, about then
Where
Albert Lea, Minnesota: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221007-BB85A-2147353440. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 29, 2022, sent to the company Oct 3, 2022, published by CPSC Oct 18, 2022

The product, in the report: KitchenAid Undercounter DIshwasher

KitchenAid dishwasher model W10321621 electronic control board melted almost causing a fire.

Model
KUDS30FXSSA
Serial number
F34503607
Where
Easthampton, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 36, Unknown
The reporter’s relation to them
My Spouse
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220929-05811-2147353604. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 27, 2022, sent to the company Sep 30, 2022, published by CPSC Oct 17, 2022

The product, in the report: KitchenAid dishwasher.

KitchenAid dishwasher started smoldering at control board. Apparently a very common problem for Whirlpool and KitchenAid but no way to contact them properly. The circuit was on an AFCI bracker which tripped so this probably saved the kitchen from burning out as had happened to many other people. Wire insulation totally melted off, connector melted and signs of smoke. The potential outcome is horrifying and I shouldn’t have to rely on installation of a not required AFCI to save the house from burning down due to a KitchenAid appliance.

Model
KUDI01ILBL6
Serial number
FR3601157
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220927-5DE2F-2147353625. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 23, 2022, sent to the company Aug 25, 2022, published by CPSC Sep 9, 2022

The product, in the report: Kitchen Aid built-in dishwasher

I bought this washer 10-12 years ago and I am also an electrical engineer doing hardware design as well as field failure analysis. For years when the washer is running a smell came from it. I always thought it was steam making the cabinet’s MDF smell which is very similar to electrical printed circuit board overheat smell. This weekend the washer was off and after determining the breaker and switch were ok I searched on [REDACTED]. I found this link [REDACTED] you can see he also had an overheating issue. He attributed this to an object in the macerator but I don’t think that was the root-cause. My macerator was free to spin. I think there is an inherent design flaw on the power input side of the board. Either the contact rating is not enough or there is not enough copper in the pcb which resulted in overheating. Looking through reports it seems like there are many reports of the controller board on kitchen aid dishwashers producing either smoke or fire or both.

Model
KUDS03CTBL3
UPC
N/a
Serial number
FW3802516
Bought from
Lowe’s
Bought
Jan 15, 2009, about then
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220823-31BC9-2147354249. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 1, 2022, sent to the company Aug 4, 2022, published by CPSC Aug 18, 2022

The product, in the report: Dishwasher - Silver Kitcheain unit - Model: KDTM404ESS1

The control board of a a Kitchenaid Dishwasher (model KDTM404ESS1 ) failed causing the wires connecting to the board to melt and catch fire.

Model
KDTM404ESS1
Serial number
F62724865
Bought from
Best Buy
Bought
Nov 29, 2016
Where
Chandler, Arizona: Home/Apartment/Condominium
Who was involved
Age 56, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220801-36E35-2147354660. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 18, 2022, sent to the company Jul 29, 2022, published by CPSC Aug 12, 2022

The product, in the report: Kitchenaid stainless steel built in dishwasher. Model number: KDFE104DSS3. Serial number: F63420222.

The Kitchenaid control board caught fire. This is the second control board that failed in this way.
Though in our case, no one was harmed as a result of the dishwasher failure, it is clear that the control board in the dishwasher caught fire. So the risk imposed by this dishwasher is that it could cause a house fire, which of course could injure and kill its occupants.

Model
KDFE104DSS3
Serial number
F63420222
Bought from
Sears
Bought
Oct 3, 2016
Where
GEORGETOWN, Texas: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220718-658E0-2147354935. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 5, 2022, sent to the company Jul 7, 2022, published by CPSC Jul 21, 2022

The product, in the report: Kitchen aid dishwasher

Control board melted and filled house with electrical burn smell. Dishwasher destroyed

Model
KDTE204ESSO
Serial number
F51804069
Where
Richmond, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220705-4CB53-2147355209. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 14, 2022, sent to the company Jun 27, 2022, published by CPSC Jul 12, 2022

The product, in the report: Kitchenaid dishwasher, white, stainless interior

I purchased a kitchenaid dishwasher 3-13-2013, Mod:KUDC101XWH0, SER:F04610508, had issues with the product initially and believe the “motherboard” had to be replaced. I was unaware of the history of fires with dishwashers until last night 6-14-2022. After the load had been washing for quite some time (an hour?) I heard a loud grinding noise and when I checked black smoke was coming out of the front control panel I turned off the breaker and it stopped. The smoke and odor were terrible but am very fortunate that I was able to witness and react quickly to prevent more serious damage.
I did not include the description of risk of harm because I thought a fire was self explanatory. My entire house could have burnt down with the 3 of us inside and we could have died or at a minimum some type of lung damage from the smoke and toxic fumes.

Model
KUDCXWH0
Serial number
F045610508
Bought from
HHGregg (no longer in business), Ohio
Bought
Mar 13, 2013
Where
Cleveland, Ohio: Home/Apartment/Condominium
Who was involved
Age 24, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220614-DAAA3-2147355612. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 21, 2022, sent to the company May 24, 2022, published by CPSC Jun 8, 2022

The product, in the report: KitchenAid stainless steel built-in dishwasher

When using my dishwasher it reached the drain cycle and began smoking profusely from the door. Black smoke with an electrical smell which seemed to be coming from the right side of the door. The door was extremely hot to the touch in the right corner. I immediately turned off the power at the fuse panel. Upon further inspection I noticed melted plastic and charring around the control panel. As a fire fighter I believe this could have resulted in a kitchen fire if left unattended.

Model
KUDS35FXSS8
Serial number
F30814067
Bought from
Colders
Bought
Jun 1, 2014, about then
Where
Milwaukee, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 53, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220521-B2422-2147356073. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 7, 2022, sent to the company May 20, 2022, published by CPSC Jun 6, 2022

The product, in the report: Kitchenaid Dishwasher Model: KUDS30IXWH4, Serial: F13406349 24” wide white dishwasher with recessed handle.

During normal cycle for Kitchenaid dishwasher, heard what sounded like either an arcing or grinding noise coming from machine. Ran over and saw smoke pouring out top at the front, but the machine was still running. I ran to the breaker box and manually threw the breaker to turn it off. No visible damage to the outside of the unit; opened door to the dishes and nothing abnormal noted (nothing stuck on the coils, etc.). Eventually removed the front cover of the door and found significant fire damage to the control panel (main plug burned through, lots of soot). Damage was local only to the control panel/wires, but had we not been home or had been asleep, this would have likely resulted in a significant fire. Pictures available.

Model
KUDS30IXWH4
Serial number
F13406349
Where
Stafford, Virginia: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220507-C6DC9-2147356312. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 24, 2022, sent to the company May 6, 2022, published by CPSC May 20, 2022

The product, in the report: KitchenAid dishwasher KDTE104ESS1

Our KitchenAid dishwasher KDTE104ESS1 caught on fire and burned up many parts during the middle of the night while running.
* Were there any injuries that happened or may have happened while using the product?
Don’t know, hopefully not. I’m a recent cancer survivor and we just lost my wife to cancer and a big fear of mine is carcinogens. My 3 kids were asleep upstairs but the fumes and smell were intense.

Model
KDTE104ESS1
UPC
582-1
Serial number
F53618994
Where
Cypress, Texas: Home/Apartment/Condominium
Who was involved
Age 3, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220424-7F314-2147356565. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 23, 2022, sent to the company May 6, 2022, published by CPSC May 20, 2022

The product, in the report: Kitchen-Aid dishwasher. 8 years old .

My Kitchen-Aid dishwasher had an electrical fire in the control panel. There were no flames, but thick dark smoke emerged until we unplugged the unit. I reported it to Whirlpool. The company sent a technician to examine it and later shipped us, free of charge, a new control and wiring harness. We were charged $125 to have the technician later install the parts. It was repaired eight days after the fire.

Model
Kitch-Aid. Model KUDC10IXWH
Serial number
F35104314
Bought from
Appliance Smart
Bought
Apr 12, 2014
Where
Saint Paul, Minnesota: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchen-Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220423-FD042-2147356601. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 9, 2022, sent to the company Apr 13, 2022, published by CPSC Apr 27, 2022

The product, in the report: Kitchenaid Dishwasher, flush undercounter model. Dishwasher provided as part of package from builder (Toll Brothers).

Kitchenaid dishwasher model KDTM354ESS1. Unit was running a sanitize cycle and started emitting acrid smoke from door. Breaker tripped and unit is inoperable. Opened door panel and large connector on control panel is blackened and burned (left front bottom). Smells strongly of electrical burning. Wiring melted into door insulation. Control panel body and connector have distorted/melted from heat. Cannot remove connector(s).

Model
KDTM354ESS1
Serial number
F60810891
Where
United States: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220409-0A720-2147356937. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 14, 2022, sent to the company Mar 17, 2022, published by CPSC Mar 31, 2022

The product, in the report: KitchenAid dishwasher, KDTM354ESS1, see details below, metallic color

We were running a load of dirty dishes in a Kitchen Aid dishwasher, as per usual. When it was about time to finish, however, we smelled something burning in the dishwasher area. When we looked around the kitchen, we saw a faint trace of black smoke coming out of the dishwasher door. I also noticed the dishwasher stopped working, since the dishwater was the only appliance in the area and it generated no noise or LED indicator. I found later that it also tripped the breaker. Fortunately nobody got hurt. When I disassembled the front door to see where the smoke came from (after disconnecting the power cable), I noticed the wires connecting to the main control board were severely burned at the connection, melting the wire terminal connectors. What was worse--the wires melted into what was supposed to be the flame retarded padding inside. As I inspected around the board, there was a section of cotton-like foam around. I do not know if the foam is flammable, but it could have caused fire spreading from the dishwasher door to the kitchen. The combination of the melting wires and terminals, the not flame-retarded plastic padding, and the foam, is a recipe for fire. I don’t think the dishwasher is safe in design.

Model
KDTM354ESS1
Serial number
F53904475
Where
WOODSTOCK, Maryland: Home/Apartment/Condominium
Who was involved
Age 35, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220314-D88F3-2147357250. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 21, 2022, sent to the company Feb 24, 2022, published by CPSC Mar 10, 2022

The product, in the report: Kitchen Aid Dishwasher, Under counter built in model.

While running a load in my dishwasher, I smelled an acrid odor that seemed like something electrical was burning. I traced the odor to the location of the dishwasher. When the load was finished and I opened the door, the plastic detergent/rinse aid dispenser had partially melted and was discolored. This part had failed a couple of years ago, but the issue was not nearly as severe as in that instance the reverse side of the dispenser was slightly discolored and the repairman said the coil had burnt out. It seems the replacement part failed in a similar fashion but much more severely. No odor was noticed when the previous part failed.

Model
Model KUDP02CRBS3
Serial number
FU0102322
Where
Fairfield, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220221-49389-2147357489. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 20, 2022, sent to the company Aug 2, 2022, published by CPSC Aug 16, 2022

The product, in the report: Stainless steel Kitchen Aid dishwasher model KDTM404ESS1

My Kitchen Aid dishwasher KDTM404ESS1 started smelling like burned plastic all over the house, during the wash cycle. The control panel and wire harness burned out. Good thing we were near the kitchen and ran to open the dishwasher. Very dangerous because it can cause a house fire.

Model
KDTM404ESS1
Serial number
F60214926
Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220220-54688-2147357500. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 17, 2022, sent to the company Jan 20, 2022, published by CPSC Feb 3, 2022

The product, in the report: KitchenAid Dishwasher model #: KTDM404ESS1. Serial #: F55213646

KitchenAid dishwasher model KTDM404ESS1 - when running smelled a burning smell coming from the dishwasher for approximately a week when during one cycle the circuit breaker tripped. Taking off the front panel revealed that the part of the control board where the wiring harness was attached was burnt up and the wires had overheated burning the ‘rubber mat’ underneath the front panel. Thankfully no fire but have seen reports of this happening to other KitchenAid dishwashers soon after the five year warranty expires (ours lasted 5 years and 9 months).

Model
KTDM404ESS1
Serial number
F55213646
Bought from
Van Vreede’s, Wisconsin
Bought
Mar 15, 2016
Where
Neenah, Wisconsin: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220117-D2510-2147357949. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Nov 1, 2021, sent to the company Nov 3, 2021, published by CPSC Nov 18, 2021

The product, in the report: KitchenAid Dishwasher

Our KitchenAid dishwasher caught fire after we went to bed (we set it to come on after a 2hr delay). Fire was recognized by house pet who alerted us. Upon arrival to the kitchen, the unit was smoking with smoke stacking up at the ceiling. I removed the dishwasher from cabinet and secured the power source.
Post-incident review shows the fire was contained within the door panel and combustion evident at the control module. Also, it appears that multiple class action lawsuits against manuf (Whirlpool) have already been fired and ‘won’ yet they are still selling units AFTERWARDS that have KNOWN BAD COMPONENTS.
How in the world do they get away with this? I contacted them today and the Whirlpool QA rep told me something to the effect of, “Failures happen. Haven’t you ever had your car break down?” (and it was in the pejorative...not nice). There’s no way for her to know I used to run a QA dept for a major DoD aircraft remanufacturing line and later ran said line. If any of my QA reps ever used those words with my customers, they’d find themselves serving beans in the cafeteria in less time than it took me to utter those words...
It is unknow if door panel is fire rated to withstand internal combustion but another quick review on the net shows this not to be the case (i.e. bbq’d dishwashers/kitchens). Minor smoke inhalation injury. Possible death if power had not been secured.

Model
KDTM354DSS0
Serial number
F50511005
Bought from
Lowes
Bought
Mar 1, 2015, about then
Where
San Diego, California: Home/Apartment/Condominium
Who was involved
Age 57, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid (Manuf by Whirlpool), made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, Level of care not known

CPSC report 20211101-9CAA4-3484798. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 25, 2021, sent to the company Nov 17, 2021, published by CPSC Dec 2, 2021

The product, in the report: KitchenAid Under the counter dishwasher Model KUDE40FXWH3

10/22/2021: There was a fire with their dishwasher. The husband quickly tripped the breaker. Once the breaker tripped the fire died out on its own. Damage was limited to the dishwasher. None of the items inside of it were damaged. The dishwasher was in use approximately 45 minutes.
She will contacted the mfr.
When the husband removed the front door, they found that the control panel was burned.
2/2016: Control panel would blink, but would not work. The consumer called the manufacturer and was advised to shut it down to reset it. She did as instructed, but that did not solve the problem and the dishwasher would no longer work. The control board panel and latch were replaced by the manufacturer. The consumer paid $193.15 to have those parts repaired. S&S Appliance (Mfr’s authorized service dealer), was the firm that performed the work.
Recently, the consumer found information about a Whirlpool and KitchenAid Class Action Lawsuit involving this issue, but it has already been settled.
The number: 74731319K is stamped on her dishwasher’s control board and was made by Whirlpool, was on it as well.

Model
KUDE40FXWH3
Serial number
F1301210
Bought
Oct 15, 2011, about then
Where
Niceville, Florida: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20211025-159ED-3478356. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Aug 24, 2021, sent to the company Aug 27, 2021, published by CPSC Sep 13, 2021

The product, in the report: KitchenAid DIsh Washer Model KDTE104Ess

KitchenAid Dish Washer KDTE104ESS, plastic wheels on the bottom dish washing tray easily pop off after time. This morning one of the plastic wheels ended up against the heating element and melted/caught fire. The wheels coming off is very dangerous around a heating element.

Model
KDTE104Ess
Bought from
Best Buy
Bought
Apr 22, 2017
Where
DOWNERS GROVE, Illinois: Home/Apartment/Condominium
Who was involved
Age 46, Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20210824-8647C-2147360911. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 8, 2021, sent to the company Aug 12, 2021, published by CPSC Aug 26, 2021

The product, in the report: Kitchenaid Dishwasher

My Kitchenaid Dishwasher started to billow smoke. The board in side the door was on fire. I was running a normal load and luckily was home at the time. The smell of the burnt electronics is still in my kitchen.

Model
KUDS30IXSS
Serial number
F24301267
Bought from
Pacific Kitchen and Home, Texas
Bought
Dec 13, 2012
Where
Cypress, Texas: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand KitchenAID, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210807-B2ED0-2147361262. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jul 16, 2021, sent to the company Jul 20, 2021, published by CPSC Aug 3, 2021

The product, in the report: Kitchenaid Dishwasher Model # KUDS35FXSSA Stainless steel

Normal operations of a dishwasher. Circuit board caught fire. Was contained with out continuing to spread. Electric circuit tripped which prevented fire acceleration.

Model
KUDS35FXSSA
Serial number
F34809511
Where
MARYSVILLE, Ohio: Home/Apartment/Condominium
Who was involved
Age 46, Male
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20210716-1AD16-2147362831. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 6, 2021, sent to the company Jul 9, 2021, published by CPSC Jul 23, 2021

The product, in the report: Kitchen Aid Model KDFE104DBL0 under the counter dishwasher, the color is black.

Our dishwasher was operating when we heard a strange noise coming from the kitchen. Upon investigation we found our Kitchenaid dishwasher had caught on fire, luckily it tripped the circuit breaker before any additional damage was done. The internal control board and the electrical connections were all melted and had significant damage from the fire.

Model
KDFE104DBL0
Serial number
F50320543
Where
Hancock, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 20, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaide, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210705-2FD24-2147363127. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jun 27, 2021, sent to the company Jun 30, 2021, published by CPSC Jul 15, 2021

The product, in the report: Dishwasher six years old

My KitchenAid dishwasher control panel started on fire. It smokes, sparked then blow a circuit breaker. Model KDFE204ESSO SN: F51501732 It was going though a wash cycle when it happened.

Model
KDFE204ESSO
UPC
?
Serial number
F51501732
Where
Bonita Springs, Florida: Home/Apartment/Condominium
Who was involved
Age 6, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20210627-E0F5F-2147363256. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 23, 2021, sent to the company Jun 28, 2021, published by CPSC Jul 13, 2021

The product, in the report: Kitchenaid dishwasher Model No KDMT354DSS purchased in 2016 at Best Buy. Serial No. F54918040

I have a Kitchenaid dishwasher purchased in 2016. Model No. KDTM354DSS. I had noticed the wheels at the bottom of the washer tend to come off. Tonight, one came off and burned onto the hot coil at the bottom of the dishwasher. My son noticed a chemical smell. I opened the washer and felt a burning sensation in my lungs and eyes due to the fumes. It seems the wheel burned onto the coil during the drying cycle.

Model
KDMT354DSS
UPC
1001066942
Serial number
F54918040
Bought from
Best Buy, California
Bought
Feb 11, 2016, about then
Where
Berkeley, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210623-0DE13-2147363343. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 12, 2021, sent to the company Apr 27, 2021, published by CPSC May 11, 2021

The product, in the report: KitchenAid Dishwasher; Black;

Dishwasher made a firecracker popping sound and smoke came out of top of dishwasher. Smelled like an electrical fire but no fire. Product was KitchenAid KDFE104DBL2.

Model
KDFE104DBL2
Serial number
F61124418
Bought from
Home Depot
Bought
Apr 20, 2016, about then
Where
Lansdale, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210412-AE7DF-2147364832. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 10, 2021, sent to the company Apr 13, 2021, published by CPSC Apr 27, 2021

The product, in the report: KitchenAid Dishwasher Model KUDS30FXSS9

Dishwasher began to emit plumes of electrical smoke with increasing intensity. At first thought it might be something inside but realized upon opening the door it was coming from within the door. Fumes are incredibly potent. Cut power via circuit breaker. Took fire extinguisher and deployed internally via the vent smoke was primarily exiting from.

Model
KUDS30FXSS9
Serial number
F33613413
Where
Boca raton, Florida: Home/Apartment/Condominium
Who was involved
Age 36, Unknown
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20210410-B0D48-2147364866. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 22, 2021, sent to the company Mar 30, 2021, published by CPSC Apr 13, 2021

The product, in the report: Dishwasher

KitchenAid dishwasher model # KUDS30IXBT1 caught fire during normal mid-cycle operation. I was alerted by loud popping sounds and smoke pouring from its control panel area. I was able to stop operation of the dishwasher and open the breaker to its electrical connection. Subsequent investigation revealed that the fire had originated in its electronic control board and/or wiring harness connectors. Fortunately, I was home, in an adjacent room, and not sleeping. It seems like it easily could have set the house on fire.

Model
KUDS30IXBT1
UPC
Unknown
Serial number
F10802581
Where
Mentor, Ohio: Home/Apartment/Condominium
Who was involved
Age 61, Unknown
The reporter’s relation to them
My Spouse
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210322-8865C-2147365243. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 18, 2021, sent to the company Mar 26, 2021, published by CPSC Apr 9, 2021

The product, in the report: KithchenAid Dishwasher, MOD KDFE104DSS0, SER F43333548, Type No. 582-1

Three days ago my mother-in-law have cut her leg on the side of the dishwasher door. My wife has opened the dishwasher and was unloading the dishes. At the same time my mother-in-law have decided to have a tea. As she approached the countertop to get the kettle, she brushed her leg against the side of the dishwasher door, and immediately her leg started to bleed, profusely. After we have taken care of the cut, I’ve checked the area where she was cut, and noticed a sharp corner protruding from the side of the dishwasher door. I’ve photographed the manufacture’s label of the dishwasher, the side of the door with the sharp corner, and the next day, when we were changing the wound dressing, I took the picture of the cut. Please see attached images. Please note that I have tried reporting this incident to a manufacturer, but was not able to get through.

Model
KDFE104DSS0
Serial number
F43333548
Bought from
Bestbuy, Virginia
Bought
Aug 4, 2014, about then
Where
Clifton, Virginia: Home/Apartment/Condominium
Who was involved
Age 75, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand KithchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20210318-22216-2147365297. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Mar 3, 2021, sent to the company Mar 15, 2021, published by CPSC Mar 29, 2021

The product, in the report: KitchenAid dishwasher, Model: KDTM354ESS1, S/N: F55107427

KitchenAid dishwasher Model: KDTM354ESS1, S/N: F55107427. Gave off potent electrical burning smell and smoke, tripped the circuit breaker. Control board overheated and wiring overheated, burned through wiring insulation.

Model
KDTM354ESS1
Serial number
F55107427
Bought from
Sewell Appliance
Bought
Mar 31, 2016
Where
Johns Creek, Georgia: Home/Apartment/Condominium
Who was involved
Age 4, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20210303-86099-2147365562. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 28, 2020, sent to the company Jan 13, 2021, published by CPSC Jan 29, 2021

The product, in the report: Kitchenaid Dishwasher

Kitchenaid Dishwasher overheated - fork melted through the silverware basket , glasses on the top rack cracked, and a [REDACTED] mug melted.

Model
KUDC03FVSS5
Serial number
F10306546
Where
Charlotte, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20201228-DE372-2147367141. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 11, 2020, sent to the company Dec 30, 2020, published by CPSC Jan 14, 2021

The product, in the report: under the counter dishwasher

The dishwasher was on for approximately 20 minutes, when it started emitting smoke from the front door area. The consumer opened the dishwasher door to stop it from working, which it did. However, there were flames inside of the door. So, he immediately tripped the breaker for the dishwasher.
Upon further inspection, the consumer found that the control panel’s wiring had caught fire and burned up. The panel melted completely, as well as some of the wiring inside the door. The home has a burned, smoke like odor.
The consumer contacted the manufacturer, the same week of the incident. He spoke with a rep. in their Consumer Safety Department. The rep. said that they did not know anything about this and did not offer to look into the matter further.
The consumer is extremely concerned, because this could have led to a substantial home fire.
There were no injuries.

Model
KDTM354DSS
Serial number
F63148737
Bought from
Sears, California
Bought
Aug 26, 2016
Where
Thousand Oaks, California: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20201211-5B841-2040308. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Dec 3, 2020, sent to the company Dec 28, 2020, published by CPSC Jan 12, 2021

The product, in the report: Kitchenaid KDTM354DSS4 stainless steel Dishwasher

4 year old Kitchenaid KDTM354Dss4 dishwasher almost caught fire, burning smell while running. Turned off to inspect. The hot & neutral burned thru completely and disconnected from the control board. Other wires melted into the front door insulation.

Model
KDTM354DSS4
Serial number
F54917669
Bought from
Sears
Bought
Mar 15, 2016
Where
NEW BALTIMORE, Michigan: Home/Apartment/Condominium
Who was involved
Age 12, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20201203-A5B3D-2147367725. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 10, 2020, sent to the company Sep 1, 2020, published by CPSC Sep 16, 2020

The product, in the report: KitchenAid Model KDTM354ESS built-in dishwasher

KitchenAid Model KDTM354ESS purchased from Lowes.com in April 2016 caught fire inside front door on August 9, 2020. Smoke poured out into kitchen. My wife had the presence of mind to go down to the basement and turn off the circuit breaker. Smoke then subsided. This morning, August 10th, I removed the outer panel of the front door and found the master control board partially melted and charred. Attached wiring was also charred for a few inches adjacent to the control board. There is still a residual smell of burned plastic in our kitchen.

Model
KDTM354ESS
Serial number
F61211626
Bought from
Lowes, New York
Bought
Apr 18, 2016
Where
Westerlo, New York: Home/Apartment/Condominium
Who was involved
Age 73, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200810-9F03B-2147370559. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2020, sent to the company Aug 4, 2020, published by CPSC Aug 18, 2020

The product, in the report: dishwasher

Plastic holding ball bearings on left and right slides of the top rack is disintegrating allowing the bearIngs to fall into the bottom the bottom of the dishwasher.

Model
KUDE48FXWH5
Serial number
F31901908
Bought from
Best Buy
Bought
Aug 2, 2013
Where
Centreville, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200714-45781-2147371097. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 23, 2020, sent to the company Jul 21, 2020, published by CPSC Aug 4, 2020

The product, in the report: Kitchenaid dishwasher, model #KUDS30IXSS8; Serial #F31317744. Built in 24” dishwasher.

Kitchenaid dishwasher control board overheated, causing it to melt and smoke.

Model
Model #KUDS30IXSS8
Serial number
F31317744
Bought from
Sears
Bought
Apr 3, 2013
Where
Shippenville, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200623-3DA5E-2147371523. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 10, 2020, sent to the company May 19, 2020, published by CPSC Jun 3, 2020

The product, in the report: Dishwasher

Circuit Board and wiring fire in dishwasher panel.

Model
KDTE104Ess1
Serial number
F54547379
Where
Sheboygan, Wisconsin: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200510-A3665-2147372432. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 1, 2020, sent to the company Apr 9, 2020, published by CPSC Apr 23, 2020

The product, in the report: Stainless steel front Kitchen Aide Dishwasher

Started the dishwasher and it ran for about 10 minutes and then the smell of something burning and then smoke filled the kitchen. Had a Tech. come out and showed me where the control board console and wiring harness was burnt. I contacted Whirlpool who had sent the Tech out and they refused to pay for the repairs or replace the unit. I had talked to Whirlpool Safety Dept. before they sent the Tech out and they said they would cover everything, now it is just the Service Call.

Model
KUDS30IXSSA
Serial number
F34911594
Bought from
Lowe,s, Tennessee
Where
Drummonds, Tennessee: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Kitchen Aide Dishwasher, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200401-F9738-2147373105. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 27, 2020, sent to the company Mar 12, 2020, published by CPSC Mar 26, 2020

The product, in the report: KitchenAid dishwasher Model KUDS30FXSS

Caller stated that the dishwasher was in use for about 45 mins when it started to emit smoke from the control panel. She stated that she powered off the unit, her spouse screwed the door panel off and switched off the circuit breaker to contain the fire. The manufacturer was contacted and they advised that a service technician would be sent out.
2/27 The technician came out and informed that the electrical wiring had been severely burnt. He stated that there was an estimated repair cost of $500. However, it was not guaranteed that this would solved the problem.
Caller feels that this dishwasher is a fire hazard and should be reported.

Model
KUDS30FXSS
Serial number
F3361323L
Bought from
Lowes, Maryland
Bought
Jan 4, 2014, about then
Where
Ownings Mill, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200227-2CB08-1958594. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 28, 2020, sent to the company Mar 5, 2020, published by CPSC Mar 19, 2020

The product, in the report: KitchenAid Architect II 24 in. 45 decibel built-in dishwasher with stainless steel tub

Loaded kitchenaid dishwasher at night and in the morning had horrible burnt smell. The plastic wheel on the bottom rack had fallen off and landed on the heating element and burned up. The wheels fall off too easily, as they have come off before but luckily didn’t land on the element that time. There should be some kind of screen over the elements so nothing can land directly on it, as I had a spatula fall on it before and it melted in half. So worried about this causing a fire, not to mention it took 3 days to get rid of that smell in the dishwasher.

Model
KDTE304DSS0
Serial number
F41809708
Bought from
Lowe’s, New York
Bought
May 28, 2014
Where
ARCADE, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20200128-635C6-2147375157. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 25, 2019, sent to the company Nov 18, 2019, published by CPSC Dec 3, 2019

The product, in the report: KitchenAid dishwasher model #KDFE204EBL1, serieal #F61407589

While the dishwasher was running, the electrical components overheated burning both the wiring harness and some of the sound insulation.

Model
KDFE204EBBL1
Serial number
F61407589
Bought from
Sears
Bought
Apr 16, 2016
Where
Severn, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20191025-FE8B1-2147376938. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 25, 2019, sent to the company Oct 18, 2019, published by CPSC Nov 1, 2019

The product, in the report: Automatic dishwasher

KitchenAid dishwasher Modle # KUDC10GXSS4, Serial # F14205894, date of purchase: 10/29/2011. Mainboard, wire harness, touchpad, inner door, and outer door suffered fire damage during normal operation. The dishwasher circuit breaker tripped, and the house filled with a strong burnt electrical component smell.

Model
KUDC10FXSS4
Serial number
F14205894
Bought from
Lowe’s
Bought
Oct 29, 2011
Where
St. Louis, Missouri: Home/Apartment/Condominium
Who was involved
Age 96, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20190925-74E3E-2147377464. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 23, 2019, sent to the company Oct 7, 2019, published by CPSC Oct 22, 2019

The product, in the report: Full sized under cabinet dishwasher.

The left rail of the dishwasher’s upper rack broke as I was sliding the rack our to load additional dishes. This caused the left side to suddenly drop several inches. Had the strain on the remaining right rail caused it to fail simultaneously, the entire rack would have fallen ~3 feet to the floor. Most of the time a top rack’s load includes glasses. Had the rack fallen these glasses could have shattered spreading broken glass shards that could easily have injured adults and children in the kitchen.
Upon inspection of the failed rail it was noted that the rail consisted of two pieces that had been tack welded together. Tack welding destroys the protective coating on the steel. Bare steel is subject to corrosion. These tack welds had then, predictably, rusted and failed.
The manufacturer initially declined to replace the rail. The dishwasher had been in service for 16 months and exceeded the warranty period. With pushing the manufacturer agreed to pay for the part but not the labor. Additional pushing eventually led to the manufacturer replacing the part and covering labor.
The concern is that this is an inherently very poor design. This failure so early in the product life would seem to support that notion. This is a part number used across several brands and many models; all ticking time bombs.

Model
KDPE334GBS0
UPC
i don’t know
Serial number
F81603963
Bought from
Lowes, Texas
Bought
May 8, 2018
Where
Grapevine, Texas: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190923-8A438-2147377517. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 12, 2019, sent to the company Oct 17, 2019, published by CPSC Oct 31, 2019

The product, in the report: dishwasher

(09/07/2019) The consumer loaded the dishwasher around 11:30 pm. When she went into the kitchen about an hour later, she noticed that the green light that indicates the cycles are completed was not on. It seemed as if the dishwasher had stopped 20 minutes into the wash cycle. The consumer open the door of the product and wiped up the water that was in the bottom of the dishwasher.
The next morning the consumer smelled an electrical smell coming from the product. She checked the circuit breaker and discovered that the breaker had tripped the connection to the dishwasher.
(09/10/2019)The consumer contacted the firm and was transferred to the Safety Department. An arrangement was made for a technician to come out to inspect the product.

Model
KUDS35FXSSA
Serial number
F34912081
Bought from
Appliance Sales Plus, New York
Bought
Feb 17, 2014
Where
Somers, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Kitchenaid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190912-5A891-1902393. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 19, 2019, sent to the company Jul 29, 2019, published by CPSC Aug 12, 2019

The product, in the report: KitchenAid Dishwasher Stainless Steel finish built in TYPE 577-1, W10300926 C, Motor 2.7 AMPS, 60HZ, 120 Volts,9.6 Total AMPS

I was lucky. I was in my downstairs sitting area when I heard the popping noisy and saw smoke coming from my kitchen. The dishwasher was on fire. The electrical components were popping and the chemical smell was extremely strong. I immediately cut the electricity off to the dishwasher. I had an electrician come and look the next day as the event happened late during the night. He confirmed that the electrical unit in door was burnt. If I had not been awake late that night and downstairs to hear the popping and see the smoke my family could have died. This is serious!!!!

Model
KUDS30FXSS8
Serial number
F31215916
Bought from
Cowboy Maloney, Mississippi
Bought
Jul 15, 2014, about then
Where
Canton, Mississippi: Home/Apartment/Condominium
Who was involved
Age 29, Male
The reporter’s relation to them
My Child
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190719-97FA7-2147379803. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 11, 2019, sent to the company Aug 5, 2019, published by CPSC Aug 19, 2019

The product, in the report: Stainless Steel Kitchen Aid dishwasher with steel tub

Kitchen Aid dishwasher: Model: KUDS30FXSS0 SER#: F03801120
We had started a wash cycle and after a while noticed a burning smell. We turned it off to investigate but didn’t find the source of the smell. When we tried o turn on the dishwasher it no longer would turn on. Two weeks later preparing for the arrival of a new dishwasher, we removed the old washer and that’s when we discover that the side of the cabinet was severely burned. We are very lucky that the fire didn’t spread. I took several pictures of the damage. The white protective covering that wraps the washer was also burned.

Model
KUDS30FXSS)
Serial number
F03801120
Bought from
Lowes
Where
Charlottesville, Virginia: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190711-C295E-2147379943. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 9, 2019, sent to the company Jul 23, 2019, published by CPSC Aug 6, 2019

The product, in the report: KitchenAid built-in dishwasher, stainless steel

Loaded and turned on the dishwasher on a normal cycle. Approximately ten minutes into the cycle I heard a zapping sound and went to investigate. There was electrical arcing and smoke coming from the upper right of the door, where the display is. I opened the dishwasher door to attempt to turn it off, but it continued running. I shut off the circuit breaker and got a fire extinguisher, as smoke and a burning odor continued to come out of the unit. After power was disconnected, the smoldering died down and the smoke stopped.

Model
KUDS01DJSS0
Serial number
FL4038711
Where
Irvine, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190709-DBD48-2147380006. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 1, 2019, sent to the company Jul 15, 2019, published by CPSC Jul 29, 2019

The product, in the report: Dishwasher

My wife was running the dishwasher when she suddenly saw flame and smoke come out of the dishwasher. There was the smell of burning rubber.The flame died down, but the smoke continued to come out. My wife was unable to cancel the dish-washing cycle by pressing the “ Cancel “ button. I cut off the electrical power supply to the dishwasher and the smoke gradually died down. We called the fire department and they removed the appliance from our home.

Model
KUDI01ILBS
Serial number
FP3J04397
Bought from
Abt, Illinois
Bought
Sep 5, 2003
Where
Glenview, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190701-CD3CE-2147380146. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 28, 2019, sent to the company May 7, 2019, published by CPSC May 21, 2019

The product, in the report: Kitchen Aid dishwasher, model kude60hxss4, serial F1529153

The dishwasher ad be run earlier in the morning, and was finished with it cycles. Sparks were emitted from the control panel and the machine gave off the smell of burning plastic and smoke. Fire was extinguished with a fiberglass fire blanket and power was turned off at the breaker. This fire could have spread to the cabinets and ignited the whole house

Model
kude60hxss4
Serial number
F1529153
Bought from
home depot,, Hawaii
Bought
Jun 1, 2008
Where
Kailua, Hawaii, USA, Hawaii: Home/Apartment/Condominium
Who was involved
Age 77, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Kitchen Aide, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190428-FBF46-2147381351. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 25, 2019, sent to the company May 3, 2019, published by CPSC May 17, 2019

The product, in the report: KITCHENAID DISHWASHER KUDS30IXSS4

KITCHENAID DISHWASHER MODEL KUDS30IXSS4 SERIAL NO. F13512050 INTENSE BURNING SMELL FUMES FILLED OUR CONDO. LOCATED FUMES WERE COMING FROM INSIDE THE DISHWASHER. I RESET THE BREAKER AND TURNED THE DISHWASHER ON AND IT IMMEDIATELY TRIPPED THE BREAKER AGAIN WHICH ONLY SERVES THE DISHWASHER. I UNPLUGGED THE DISHWASHER AND THE BREAKER HAS NOT TRIPPED AGAIN. THIS MODEL DISHWASHER HAS BEEN RECALLED FOR A FIRE SAFETY HAZARD HOWEVER THE SERIAL NUMBER RANGE IS FROM FY9 TO FY053 2009-2010. WE PURCHASED OUR DISHWASHER SEPTEMBER 25, 2011. CLEARLY THE FIRE HAZARD SAFETY ISSUE WAS NOT RESOLVED.
I AM GOING TO BE CONTACTING THE COMPANY DIRECTLY AS WELL AS THE INFORMATION ON THE RECALL STATES THE END DATE FOR FILING A CLAIM AS WELL AS NOT INCLUDING THE SERIAL NUMBER OF OUR DISHWASHER. ONLY CONTACT INFORMATION IS A PHONE NUMBER 1-877-559-2515.

Model
KITCHENAID KUDS30IXSS4
Serial number
F13512050
Bought from
LOWES, Florida
Bought
Sep 25, 2011
Where
STUART, Florida: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand KITCHENAID, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190425-B7CE1-2147381376. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 8, 2019, sent to the company Apr 30, 2019, published by CPSC May 14, 2019

The product, in the report: KitchenAid Model KDTM354DSS4 Dishwasher

On March 22, 2019 while loading the aforementioned dishwasher top rack for cleaning during the early morning on March 23, 2019, the top rack two front support “bosses” failed without warning throwing some glass ware onto the ceramic floor causing said glassware to shatter on the floor. This is the second instance of this type of failure the other having occurred in October 2017 while the tray was being pulled out for unloading. In this instance only one of the top rack’s bosses failed since the owner was able to quickly grab onto the rack thus preventing the rack’s contents from spilling on the floor. In doing so, the owner’s finger suffered a minor cut. In the current failure, only minor scrapes and scuffs on the finger and hand with no open wounds.
Luckily for the owner an extended warranty was purchased along with the KitchenAid Dishwasher and the top rack was repaired on Monday March 25, 2019. Whirlpool customer service was contacted on Friday evening to no avail. Owner was placed on hold for an extended time interval. Consequently the phone conversation was ended by the owner. On Saturday March 23, 2019 contacted Whirlpool customer service and informed them of the catastrophic top rack failure. They were also advised of the previous failure and extended warranty coverage. Contacted [REDACTED] customer service who eventually made arrangements for the Monday repair.
Top Rack failure was very similar to that which occurred in October 2017. The support bosses apparently failed by them being pulled away from the material substrate. This is shown in Figures (8-16} where the part location that was on the bracket showed material separation. Repairs in both instances were made using the same Whirlpool part Wl0546503 Mfd. date 09/14/2019 for current failure compared to that part that failed that had been Mfd. on 10/11/2017.
Note that Whirlpool warranty covers rack failures for a period of S years. Last 4 years are for parts only. The implication here is that Whirlpool apparently knew that the racks apparently did not last. Now the question remains is what happens after 5 years? The MTBF for both failures is about the same. May 2016 to October 2017 for the first failure and October 2017 to March 2019. Accordingly, Whirlpool apparently has no desire to prevent future failures by either changing materials or design. Both the new bracket and older brackets apparently share the same design and material. Other Whirlpool dishwashers have apparently a more robust design and or material since KitchenAid does not universally used these parts across their entire dishwasher product line.
Note that this dishwasher was a replacement for a 6 year old one that previously had a burned up circuit board that took over 2.5 years to fail based upon the overheated electrical insulation odor that was present after each wash cycle. Kindly note that owner was certified Weapons inspector after training at [REDACTED] high reliability soldering school so owner surely is aware of what overheated electrical insulation smells like. Repair to replace the board was well over $300. Whirlpool offered a $300 rebate on a new dishwasher. All paperwork was filed via certified mail and to date Whirlpool’s response as to the whereabouts of the rebate fell into an abyss of silence. The owner has had other Whirlpool kitchen and laundry products fail and I am wondering just why there is no remedial action by consumer product safety commissions to remedy the situations.
In conclusion, owner feels that Whirlpool Dishwasher is a ticking top rack failure time bomb. It had two failures and replacement parts appear to be that which had been initially installed and failed twice. Previous failure parts were sent back to Whirlpool for analysis. To date we have not received any analysis information.
Question to the CPSC is what will be your actions to correct the situation before someone really gets hurt from this defective product. Having a Whirlpool warranty to correct top rack failures truly does not protect the customer from the obvious safety issues with this dishwasher. Do we have to wait for corrective action to be taken when someone is really hurt because of this top rack failure? Kindly provide an answer. Please note that based upon the MTBF limited data, it is anticipated that another top rack failure will occur within the 5 year warranty and surely when the warranty expires.

Model
KDTM354DSS4
Serial number
F61534227
Bought from
Orville’s, New York
Bought
May 16, 2016
Where
Orchard Park, New York: Home/Apartment/Condominium
Who was involved
Age 72, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20190408-3BAF6-1846594. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 29, 2019, sent to the company Mar 1, 2019, published by CPSC Mar 18, 2019

The product, in the report: Kitchen Aid Model KUDS30IXBL9, Serial Number F33813483 Dishwasher

KitchenAId model KUDS30IXBL dishwasher, Purchased 12/23/2013 from Lowes Edmond, OK. Registered with Whirlpool 12/24/2013. Evening of 1/24/2019 the electronic controls burned filling the house with acrid fumes from burning electronics. No visible flames were seen. The 20 amp panel breaker was thrown and would not reset. Checked the dishwasher by plugging into another circuit which threw sparks and smoke from the top of the control panel. Unplugged and then removed front cover. The computer electronic box had bubbled on the exterior from heat, the insulation was melted in some spots, the main connector into the box was melted and fused with the box, the remaining connectors were all blackened. Contacted KitchenAid via [REDACTED] and received both a message and phone call the next morning (1/25/2019). Provided model and serial numbers to them. Was connected with Whirlpool Product Safety, [REDACTED], and a service call from [REDACTED] was arranged for 1/28. [REDACTED] arrived at 1:15PM +/- tech asked if I would accept a repair and I declined the new electronics and all new wiring. Told him I had checked for blockage of all the pumps and motors, his response was “...you didn’t have anything to do with this...”. Second call with [REDACTED] and was told an offer to buy back or discount another purchase would be made upon supplying the receipt. Supplied receipt on 1/28. 1/29 phone with [REDACTED] to confirm their offer and repeatedly asked why it failed and how it was related to the prior failures. Was told they could not diagnose over the phone and tech should have done that, see tech’s comments. Agreed to the buy back which will take 14 -21 days for them to come pick up the old one and hand over check. I am reporting this as had I been asleep or away this could very well have been a life altering event. Whatever the fix was for the older product it was not 100% for this newer product The failure mode seems to be same.

Model
KUDS30IXBL9
Serial number
F33813483
Bought from
Lowes, Oklahoma
Bought
Dec 23, 2013
Where
Guthrie, Oklahoma: Home/Apartment/Condominium
Who was involved
Age 63, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAId, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190129-B634B-2147383033. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 25, 2019, sent to the company Mar 13, 2019, published by CPSC Mar 27, 2019

The product, in the report: Dishwasher

The dishwasher completely quit working. A new load of dishes was ready to run but the unit would not start and no indicator light would come on. Some background: Unit was acting up for month or so with green light not coming on at end of cycle, no lights or buttons working, or blue light coming on but buttons not working and cannot cancel. Turning off circuit breaker and then on had been fixing the problem every time. On Saturday evening Jan 19, the circuit breaker “fix” did not work. I removed the front metal panel. Looking at the control module at the upper right, the problem was easy to see. The 4-wire plastic connector housing at the lower left of the control module was burned, positions #2 and #3, #3 seemed the worst (black wire) and positions #1 and #4 seemed fine From Left to Right, wire colors are #1 Blue (w/white stripe), #2 Blue (w/red stripe), #3 Black, #4 White Safety concern: I believe the connector as designed by the manufacturer is the problem as it is undersized to handle the electric current for the heater and motor. As such, arcing occurs at the metal junction between male and female part of each connector. This seems to be a chronic problem with dishwashers and in particular with the model which I have. Potential hazard is fire. Follow-up: Dishwasher now works perfectly and dishes are super clean and no film on dishes. My thinking is that the water is now hotter as the resistance in the burned terminal was limiting current to the heating element. I believe high water temperature is the best solution to prevent film and crud buildup. Action Recommended: believe there should be a recall to replace the connector on the wiring harness so that the female metal part is a standard spade type connector and not the existing design which is unusual and undersized. I have attached pictures showing the actual burned connectors removed from my unit I have also attached a picture from the internet (IMG_7389.jpg) which is similar to my unit, although mine was not burned quite as severely. I have also attached a pictures of the type of connector I used to repair my unit. This report copied from consumers account sent in on hardcopy model asking for submission. pictures have been forwarded with request to upload to this report

Model
KUDS301XBL
Serial number
Not Available
Bought from
Lowe’s, Pennsylvania
Bought
Sep 15, 2011, about then
Where
Allentown, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 67, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAide, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20190125-1DC20-1827887. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 28, 2018, sent to the company Dec 12, 2018, published by CPSC Jan 30, 2019

The product, in the report: KitchenAid Dishwasher

During a normal cycle, something happened with the electronic control board of our KitchenAid dishwasher. Areas around the control board were scorched and/or melted, and the dishwasher no longer works. There was a strong smell of electrical burning in the house, and the circuit breaker was tripped.
The dishwasher was purchased and installed in December 2012. The model number is KUDS30IXWH7; the serial number is F23309215.

Model
KUDS30IXWH7
Serial number
F23309215
Bought from
Sears, Washington
Bought
Dec 1, 2012, about then
Where
Sammamish, Washington: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181128-BEB0F-2147384108. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2018, sent to the company Feb 8, 2019, published by CPSC Feb 26, 2019

The product, in the report: KitchenAid dishwasher, standard 24” width, white. Came with our house. Installed early 2006?

Our KitchenAid dishwasher was approximately 12 years old. During an ordinary wash cycle, I heard the unit arcing inside (Popping/ripping noise). I opened the door, which shut off the unit, and I turned off the circuit breaker (which had not tripped). After disassembling the dishwasher door, I found a seriously charred wiring termination at the main control panel. If I hadn’t been nearby, the unit would very likely have caught on fire.

Model
KUDS35FXWH0
Serial number
F04201105
Where
Camano Island, Washington: Home/Apartment/Condominium
Who was involved
Age 67, Male
The reporter’s relation to them
Self
As this report names them
Brand KitchenAid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181124-3DEC6-2147384195. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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