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Kenmore dishwashers

447 reports to CPSC, the latest made Oct 11, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 447reports to CPSC
  • Oct 11, 2025the latest report was made
  • Apr 5, 2011the earliest
  • 407with the company’s comments
Brand
Kenmore
Makers
Sears Holdings Management Corporation, WHIRLPOOL CORPORATION and ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (30)

“Kenmore Elite”, “Kenmore elite”, “Kemore”, “Kenmore Ultra Wash Dishwasher”, “Kenmore/Sears”, “kenmore elite”, “Ken more Elite”, “Kenmoore”, “Kenmore - Sears”, “Kenmore - whirlpool”, “Kenmore Dishwasher”, “Kenmore Elite - Dishwasher”, “Kenmore Elite - Whirlpool”, “Kenmore Elite / [REDACTED]”, “Kenmore Elite Built-in Dishwasher”, “Kenmore Elite Dishwasher”, “Kenmore Elite High-Efficiency dishwasher”, “Kenmore Elite Quiet Guard 4”, “Kenmore Elite Ultra Wash Dishwasher”, “Kenmore Elite Ultrawash Dishwasher”, “Kenmore Elite Ultrawash Quiet Guard Dishwasher Black”, “Kenmore Model # 665.17382300 Serial # FR0704396”, “Kenmore Pro Ultraclean Dishwasher”, “Kenmore Smartwash”, “Kenmore Ultar Wash Dishwasher”, “Kenmore Ultra Wash”, “Kenmore elite energy star dishwasher”, “Kenmore quiet guard standard”, “Kennmore” and “kenmore Elite”

By month

1 report from November 2024 to October 2025; the most in October 2025, 1. 446 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20251
July 20241
February 20241
September 20231
August 20232
February 20232
December 20221
November 20221
October 20221
September 20222
August 20221
June 20221
May 20221
April 20221
December 20212
October 20211
February 20212
November 20201
September 20201
April 20202
March 20202
November 20192
September 20191
August 20191
June 20191
May 20192
April 20191
March 20191
February 20191
January 20191
November 20182
October 20181
September 20182
May 20183
April 20181
March 20182
February 20181
December 20172
November 20171
October 20172
August 20172
July 20173
June 20171
May 20172
April 20173
March 20171
February 20174
January 20171
December 20162
October 20162
September 20161
August 20161
July 20161
June 20161
May 20162
April 20163
March 20163
February 20163
January 20165
December 20156
November 20152
October 20154
September 20154
August 20153
July 20153
May 20153
April 20152
March 20156
February 20153
January 20158
December 20144
November 20145
October 20141
September 20143
August 20141
July 20141
June 20143
May 20144
April 20142
March 20142
February 20142
January 20144
December 20137
November 20131
October 20133
September 20137
August 20134
July 20138
June 20136
May 20135
April 20136
March 20134
February 20134
January 201315
December 201210
November 201213
October 201210
September 20125
August 20129
July 20124
June 201213
May 20128
April 20127
March 201215
February 201230
January 201217
December 20119
November 201111
October 201110
September 201110
August 20116
July 20118
June 20116
May 20112
April 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 12 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 401 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury
  • Not said 22 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Nov 14, 2011, sent to the company Nov 22, 2011, published by CPSC Dec 7, 2011

    The product, in the report: Kenmore undercounter dishwasher, Model No. 665.17014400, Serial No. FR5104330

    We turned on the dishwasher to Normal Cycle. After running for approximately 20 minutes, we heard a strange noise coming from the dishwasher. There was smoke coming from the vents. There was a pop and a small flame from the circuit board area. The dishwasher did not turn off when the door was opened, and it did not turn off when the “Cancel” button was pressed. We had to turn off the electricity to get it to stop running.

    This was Kenmore undercounter dishwasher Model 665,17014400. Serial No. FR 5104330. We purchased it in November 2004. The motor/pump was replaced in January 2010.

    Model
    665.17014400
    Serial number
    FR5104330
    Bought from
    Sears
    Bought
    Dec 28, 2004
    Where
    South Bend, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Nov 11, 2011, sent to the company Nov 21, 2011, published by CPSC Dec 6, 2011

    The product, in the report: Undercounter white dishwasher

    On November 9, 2011 a Kenmore undercounter dishwasher manufactured by Frigidaire, while not set to operate, commenced smoking, with fumes emerging from the front of the machine. Fortunately, the two tenants, watching television in the adjoining living room, smelled the smoke and one of them switched off the circuit breaker, thereby avoiding a fire in their residence.

    CPSC has issued recalls for a substantial number of Frigidaire dishwashers due to corrosion of wiring from liquid detergent or timer hazards (Models starting with 587), but to the best of my knowledge, not this particular model.

    The dishwasher that started to burn and emit fumes, while in the off position, was sold by Sears, and carries a “Sears Kenmore, Hoffman Estates, IL 60179” nameplate.

    This is Frigidaire/Kenmore Model 587.15072201. The serial number is TH31820117.

    The property at risk of fire from this dangerous dishwasher was built in 1692, but had all new wiring in 1990. It is separately listed on the National Register of Historic Places (the Rea-Proctor Homestead), and should not be destroyed by a dangerous appliance. Sears, when informed of the fire risk, failed to offer a free repair. Instead, they offered a $129 site visit, charge for any parts, and offer only a 30 dayt warranty.

    Model
    587.15072201
    Serial number
    TH31820117
    Bought from
    Sears
    Bought
    Mar 30, 1991, about then
    Where
    Danvers, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 6, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: Kenmore dishwasher

    Unit was not running, door was closed. We began smelling smoke and burning plastic. Due to past experience with this dishwasher catching fire, immediately recognized source and cut power to unit. Inspection reveals power supply board behind control panel had again caught fire melting some plastic components of door. Contacted sears immediately who denied assistance as product is outside warranty period. They also denied any previous reports of fire with this model despite the fact they repaired mine in 2007 due to same fire. I purchased unit in 2005, then in 2007 the power supply board caught fire during cycle. After filing complaints and dealing with Sears for nearly 3 months the finally honored their warranty and replaced power supply board. This fire could have been disastrous if we had been asleep or not home. Since first experience with kenmore dishwasher fire, I have not run dishwasher at night or while we were out. This time it started while unit was off.

    Model
    587.1517
    Serial number
    TH51447213
    Bought from
    Sears
    Bought
    Mar 25, 2005, about then
    Where
    Johnson City, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Nov 1, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

    The product, in the report: Kenmore Elite dishwasher, Black, Stainless Steel Interior

    While running through a normal cycle, the dishwasher made a sputtering electrical noise and began to smoke and shoot out sparks. Had we not been there to stop the dishwasher immediately, the entire kitchen would have likely caught fire.

    Model
    665.17469300
    Serial number
    FR3313798
    Bought from
    Sears
    Bought
    May 4, 2004
    Where
    Dillsburg, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Oct 31, 2011, sent to the company Nov 8, 2011, published by CPSC Nov 23, 2011

    The product, in the report: Kenmore Elite Dishwasher

    Started a load of dishes tonight in my Kenmore elite dishwasher Model #655,16052400 Serial #FR3702473 when I heard a lot of noises coming from the kitchen. When I went in there smoke was pouring from it and there were snap, crackle and popping noise then flames broke out on the control panel right front. I went and shut of the circuit breaker to the house. House was filled with smoke and dishwasher was a total loss. Nothing else was damaged though.

    Model
    655,16052400
    Serial number
    FR3702473
    Bought from
    Sears
    Where
    Springfield, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Oct 26, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

    The product, in the report: Sears Kenmore Elite Dishwasher

    Investigated burning plastic smell from my Kenmore dishwasher and found wires from the control board melted into other plastic around the door. Searched online and found kitchenaidfire.com, thank god. There are about 400 reports of fires from Whirlpool made dishwashers manufactured around the same period, all starting from the control panel. Called Sears and they said they can’t do anything until Whirlpool recalls them. Called Whirlpool and they denied they make Kenmore products, just some parts, so it’s not their problem. Incredible! This, despite the fact inside the dishwasher it says “proudly assembled in Findlay, OH”, where Whirlpool makes products, and it’s not a secret they, like many other manufacturers, make Kenmore products for Sears (just search “who makes kenmore”). Whirlpool denies any responsibility, so I guess they need a class action lawsuit going before they do anything.

    Model
    665.16293400
    Serial number
    FS1608581
    Bought from
    Sears
    Bought
    Mar 3, 2006
    Where
    Escondido, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Oct 24, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 3, 2012

    The product, in the report: Kenmore dishwasher

    Several weeks ago my Kenmore Dishwasher, model 665.17053400 serial number 3901353 sent a large spark across my kitchen and then started smoking heavily. Luckly my son saw it happen and called me and I was able to turn off the dishwasher and then the breaker immediately. I called Kenmore they said said I would have to pay for repairs, I checked on cpsc and it seems to fall under recall (release #05-123). Kenmore said it didn’t. I called cpsc, they said they would look into it and call me back, my case number [REDACTED]. I have not heard back from them and now I am forced to repair/replace this dangerous dishwasher on my own.

    Model
    665.17053400
    Serial number
    3901353
    Bought from
    Sears
    Bought
    Feb 2, 2005, about then
    Where
    Damascus, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Oct 21, 2011, sent to the company Nov 16, 2011, published by CPSC Dec 1, 2011

    The product, in the report: kenmore dishwasher model 665 ultra

    Smelled and saw smoke coming from dishwasher bottom heating element was so hot it almost caught fire. Melted anything plastic in dishwasher. had to throw out numerous items. This is the second time this has happened. Im really scared it is going to catch fire.

    Model
    1566990 / 665 ultra
    Serial number
    FJ2801352
    Bought from
    sears
    Where
    chiefland, Florida: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Oct 20, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 14, 2011

    The product, in the report: Dishwasher

    Our Sears Kenmore dishwasher,(Mod 665.16052400), had a fire occur in the control panel. Luckily I was home at the time and was able to shut off the circuit breaker providing power to the unit. Black smoke was coming from the front of the dishwasher and did not stop until the circuit breaker was tripped by me. Have other consumers reported problems like this about this model dishwasher? Are there any recalls on this product? The dishwasher was purchased in 2005. Considering the severity of the failure and the fact that the house circuit breaker did not trip, this could have ended in a house fire. Thank you, [REDACTED]

    Model
    Elite 665.16052400
    Serial number
    FR4604860
    Bought from
    Sears Roebuck, Ohio
    Bought
    Apr 4, 2005, about then
    Where
    North Olmsted, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Oct 20, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 14, 2011

    The product, in the report: Kenmore Ultra Wash Dishwasher Stock 17382 Type 577-O

    My dishwasher caught on fire. I had started my dishwasher and had gone to bed. After about 15 minutes or so I heard a strange noise and got up and went into the kitchen. There was black smoke billowing out of the top vents on my dishwasher and it had a very distinctive burning smell. I immediately opened the dishwasher door believing this would shut off the dishwasher. I was drenched with hot water as the water did not shut off and the dishwasher continued to run and fling water throughout my kitchen. So I closed the door and the smoke continued to flow. My husband went to the garage and turned off the circuit breaker and only then after a few minutes did the smoke dissipate. The plastic / electrical burn smell has stayed in our house for two days.

    Model
    665 17382300 / Stock 17382 Type 577-O
    Serial number
    FR2306795
    Bought from
    Sears
    Bought
    Jul 30, 2004
    Where
    Frisco, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Oct 19, 2011, sent to the company Jan 3, 2012, published by CPSC Jan 18, 2012

    The product, in the report: Dishwasher

    10/18/2011 Caller started dishwasher, left kitchen to go into family room and watch television. Approximately five minutes after leaving kitchen she heard odd sound coming from kitchen, returned, saw smoke coming from control panel, smelled burning and was rushing toward dishwasher to turn it off when a six inch burst of flames shot out from the control panel which as she pulled the dishwasher door down went back in.

    She pulled the plug to the dishwasher out of the outlet.

    She and huband opened all the windows, doors to rid their house of the burning smell. Caller’s model is on one of the releases but not the serial number and so is not recalled, however she is asking that her model and serial number be placed on recall for fear of fire hazard.

    She would ask that the public be made aware and that her dishwasher be replaced at manufacturer expense because she is also afraid of a potential continued fire risk.

    Model
    665.16032401
    Serial number
    FS0706929
    Bought from
    Sears, Massachusetts
    Bought
    Mar 5, 2005, about then
    Where
    Beverly, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Oct 18, 2011, sent to the company Oct 26, 2011, published by CPSC Nov 9, 2011

    The product, in the report: Kenmore Elite dishwasher model 665.16483300 stainless steel exterior

    During drying cycle smoke and flames starting coming out of the top right of the control panel. Opened door and extinguished flames, no injury or property damage other than the dishwasher.

    Model
    665.16483300
    Serial number
    FR3410765
    Bought from
    bought with house
    Where
    Beacon Falls, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Oct 9, 2011, sent to the company Oct 18, 2011, published by CPSC Nov 1, 2011

    The product, in the report: Sears Kenmore Elite Dishwasher. Standard size. Stainless steel exterior

    Dishwasher was running. White, acrid smoke started pouring out of the upper right corner. Wife opened door trying to stop cycle. Cycle did not stop, spraying water around kitchen. Note additional smoke poured out of dishwasher. It was not steam. Note entire house smells from electrical burning. She closed door to dishwasher and called me. I came in, and immediately shut down power to house at main breaker. I then disconnected wires to unit in base of unit. I then shut down breaker to unit.

    Model
    665.17483300
    Serial number
    FP4301627
    Bought from
    Sears, Pennsylvania
    Bought
    Jan 1, 2005, about then
    Where
    Lancaster, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 8, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore/Sears, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Oct 5, 2011, sent to the company Oct 17, 2011, published by CPSC Oct 31, 2011

    The product, in the report: Dishwasher

    kenmore elite dishwasher model 665.16292401 started smoking from control panel

    Model
    665.16292401
    Serial number
    fs1701027
    Bought from
    sears
    Bought
    Oct 13, 2006, about then
    Where
    Frederick, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Sep 29, 2011, sent to the company Oct 7, 2011, published by CPSC Oct 24, 2011

    The product, in the report: dishwasher

    On Friday evening, Sept. 23, I received a call from my wife telling me that she heard grinding, screeching noises coming from our Kenmore dishwasher. She went downstairs to the kitchen and saw smoke and flames pouring from the upper right corner of the door. She opened the door (very brave) and, thankfully, the machine stopped and the flames/smoke subsided. I told her to shut off the breaker, which she did.

    I returned home Monday, Sept. 26, and called Sears - they dispatched a repair person on Wed., Sept. 28. The repair person said he had not seen this issue before, although he had seen what may have been a precursor on three previous calls. These involved heat damage in the control board area - the same area as that which burned in my dishwasher. He called his tech. people and asked if anyone knew anything about what might be the cause and, apparently, got a “no comment” comment - which he appeared to think odd.

    In any case, he mentioned repairing the machine, but could not tell me what had gone wrong. I told him that, since no one appears to know what caused the fire, there was every likelihood that it may burn again and that repair was not a satisfactory resolution.

    I called Sears again this morning, after they had received the repair person’s report, and was told, at first, that they were ‘oh so sympathetic’, but that they hadn’t heard about this problem before and therefore would only be willing to grant a a partial discount on the parts for a repair. I reiterated that their product was a fire hazard, that there is ample evidence “out there” (including on this website) that this was no isolated incident and that their apparent lack of concern was endangering the public. They then upped the ante to offer a free repair. I told them that I would think about it, but I’m really not comfortable with a repair if they don’t know the cause.

    For anyone else who has had this problem, I suggest visiting www.kitcheaidfire.com to read the 200+ accounts of those who have posted there.

    CPSC.... Get these things recalled!

    Model
    665 17029400
    Serial number
    FR3601310
    Bought from
    Sears
    Bought
    Sep 1, 2004
    Where
    Portland, OR, Oregon: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    Reports CPSC links to it
    20110929-BB3CC-1203832
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Sep 26, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

    The product, in the report: Kenmore Elite dishwasher. Model: 665.16463300 Serial: FR2408534 Control panel on door caught fire and melted.

    MyKenmore Elite 665 model control panel caught on fire. I was upstairs and my two daughters are yelling that something is burning. I come downstairs to find my kitchen full of smoke. The front of my dishwasher, the plastic has melted, there is soot on the stainless steel. We opened the control panel and everything is melted. I can not imagine what would have happened if I were not home. I have tried to call Kenmore but was transferred 3 times. I want this thing replaced, I know it is not the first time this has happened. We are not the original owners, if it broke fine, but this could have burned our home down or injured someone in my family. Doesn’t Sears or Kenmore care about that. I have seen numerous complaints about this same issue online, people have gone to the local news agencies just to get the word out, do I need to take it that far? I need something done rather quickly to fix this situation. I have photos that I can pass on.

    Model
    665.16463300
    Serial number
    FR2408534
    Where
    Fletcher, North Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Sep 13, 2011, sent to the company Sep 23, 2011, published by CPSC Oct 12, 2011

    The product, in the report: Dishwasher

    The consumer says the dishwasher was on for a few minutes, black smoke started coming out of it. The consumer says that a spark shot out of it. She says she was standing right next to it at the time of the incident. The consumer hit the cancel button, she ran to the garage and grabbed the fire extinguisher. She shut off the circuit breaker. She noticed a blackening spot right below the control panel.

    Model
    665.17033400
    Serial number
    FR5104276
    Bought from
    Sears
    Bought
    Sep 22, 2006
    Where
    Huron, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Sep 10, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: built in dishwasher, black front panel, stainless steel tub, purchased from Sears in 2001

    Started diswasher and about 5 minutes into the cycle, the control panel started to smoke heavily and soon after flames were shooting out from the handle . Quickly opened the door and disconnected the circuit breaker. The flames stopped but smoking continued for several minutes, and the terrible burned out odor from the components lingered in house for more than one day till I decided to remove it from the house.

    Model
    model name: Elite no. 665.16919.001
    Serial number
    FL1108524
    Bought from
    Sears, New Jersey
    Bought
    Mar 31, 2001
    Where
    Hasbrouck Heigths, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  19. First aid

    Made Sep 8, 2011, published by CPSC Sep 29, 2011

    The product, in the report: Kenmore Dishwasher Model 665.16293400 Serial FR4904673

    Our Kenmore Dishwasher Mod 665.16293400 Serial FR4904673 caught fire. The unit was operating normally for approximately 15 minutes when we smelled smoke consistant with the smell of an electrical fire. We noticed smoke coming out of the dishwasher and what appeared to be a small blue flame inside of the control panel. We opened the dishwasher but it did not turn off. The buttons were not operational and we needed to turn the outside breaker off in order to stop the fire. The control panel was so hot that it burned my hand. After several hours of run around by Sears and Kenmore, we are filing this report and plan further action. In reiview of internet complaints, there appears to be many other instances of these units causing fires.

    Model
    665.16293400
    Serial number
    FR4904673
    Bought from
    Sears, California
    Bought
    Feb 1, 2005
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  20. No one hurt

    Made Sep 8, 2011, published by CPSC Sep 29, 2011

    The product, in the report: Kenmore Ultrawash Dishwasher Model #665.13213k900 that is 13 months old.

    My 1yr old Kenmore dishwasher overheated and caught fire from the control board and soap dispenser.

    Model
    665.13213k900 / Ultrawash Dishwasher
    Serial number
    F00305591
    Bought from
    Sears, Michigan
    Bought
    Jul 23, 2010
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Sep 7, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: Kenmore Dishwasher

    The person is an investigator reporting an incident on behalf of a consumer. The consumer set her dishwasher and went to another room in her house. The consumer heard a pop sound 30 minutes later and returned to her kitchen to find that her dishwasher caught fire. The investigator is unsure what cycle the dishwasher was set to. The consumer called the fire department to extinguish the fire. The response time was 8 minutes and 42 seconds. The fire department extinguished the fire with an extinguisher.

    The dishwasher was purchased approximately in 1991. The product is portable so it didn’t spread fire through her home. The dishwasher is burned and it is a total loss. The contents of the dishwasher are also totally lost and the product suffered extensive damage at the control panel. The investigator feels that the product is involved in recall 96-133. The consumer has yet to call the firm and the retailer. The consumer was not injured by the product. The flooring was burnt and the house sustained extensive smoke damage.

    Model
    1761591
    Serial number
    FB513289
    Bought from
    Sears, Iowa
    Bought
    Jan 1, 1991, about then
    Where
    Cedar Rapid, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 80, Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Sep 6, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

    The product, in the report: dishwasher

    The consumer said the dishwasher was in use. His friend noticed smoke coming out of it. They opened the door and saw flames inside of it. The consumer turned it off by unplugging it and hasnt used it since. The consumer said the unit may have been on roughly ten minutes. He contacted the retailer about getting unit replaced but they transferred him around and he finally got to CPSC. Product and hazard are similar to Release # 05-123. The consumer’s model is not listed is out of range of the recall.

    Model
    665.16462300
    Serial number
    FR2011614
    Bought from
    Sears
    Bought
    Jun 8, 2004
    Where
    Healsburg, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Sep 1, 2011, published by CPSC Sep 26, 2011

    The product, in the report: Kenmore dishwasher manufactured by Whirlpool. Black, under counter

    The past three times that we have run our Kenmore dishwasher it has produced a burning smell and white smoke during the wash part of the “smart wash” cycle. The smell is coming from around the control panel and not from within the dishwasher. Each time the smell and smoke got worse. The last time we used it the smoke filled our kitchen. We have stopped the dishwasher mid-cycle each time it has happened and are no longer using the dishwasher. We have consulted a repairman who said this was a recurring problem with Kenmore dishwashers manufactured by Whirlpool during this time period and that we should discontinue use because it is a fire hazard.

    Model
    665.13819K601
    Serial number
    FU1704287
    Bought from
    Sears, North Carolina
    Bought
    Jun 6, 2007
    Where
    Pfafftown, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Sep 1, 2011, sent to the company Oct 21, 2011, published by CPSC Nov 4, 2011

    The product, in the report: Kenmore Dishwasher

    The consumer stated that his dishwasher smokes posing a fire hazard. The consumer stated that his dishwasher was running on a normal cycle of about 30-45 minutes. The consumer stated that the front panel melted near the switch, the consumer is not sure if plastic melted and the wires blackened. The consumer found that there was more damage outside of the machine. The model has a delay start and has concerns if something were to happen while she was asleep at night and the product was running.

    The consumer stated that the smoking timed out when the consumer’s husband went downstairs to turn off the circuit breaker. The consumer stated that his product has a digital interface. The consumer conducted that his product is similar to other models that were recalled but his model number is not listed in the recall. The consumer stated that she called the manufacturer today. She was informed that an appointment will be scheduled for repair at her expense.

    The consumer has yet to call the retailer. The consumer mentioned that the product has not caused any damage to his home. The consumer has not been injured by the product. The consumer stated that the product emitted a chemical burning. The consumer opted to not call the fire department after the incident happened.

    Model
    665.17032400
    Serial number
    FR4104626
    Bought from
    Sears, North Carolina
    Bought
    Oct 15, 2004, about then
    Where
    Raleigh, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Aug 31, 2011, sent to the company Sep 29, 2011, published by CPSC Oct 14, 2011

    The product, in the report: Dishwasher

    The consumer says she smelled smoke, and saw flames coming out of the dishwasher. Her husband cut off the circuit breaker. The consumer says when she opened the door, water spread all over her kitchen floor. The consumer says the unit was not on for more than five minutes before the incident. The consumer says that when the unit caught fire, the dishwasher was still on. She contacted the retailer who said they would send out a technician for a fee. The consumer says that all the electrical components are completely burned. The consumer’s model number is just outside the range listed in Release # 05-123.

    Model
    665.16263400
    Serial number
    FS1207914
    Bought from
    Sears, Georgia
    Bought
    Aug 15, 2005
    Where
    Woodbine, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Aug 28, 2011, published by CPSC Sep 20, 2011

    The product, in the report: Sears Kenmore Dishwasher (black) had loud boom and then smoke started billowing out front door.

    My Kenmore dishwasher on Sunday, August 28,2011 sounded like a transformer exploded. When I looked to see what the noise was I saw a lot of smoke coming out of the front of the dishwasher.. The kitchen & family room filled with smoke. Thank God I did not see flames.

    My model # 665 15835792 Serial # FH3201925 15835

    I have read online about a lot of these Kenmore & Whirlpool dishwashers having the same problem, but they are different model #’s than mine. I believe these model number and serial #’s need to be recalled also. This was a very frightening experience.

    Model
    665 15835792
    Serial number
    FH3201925
    Bought from
    Sears, Louisiana
    Bought
    Oct 17, 1999
    Where
    Westlake, Louisiana: Home/Apartment/Condominium
    Who was involved
    Age 15, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Aug 12, 2011, published by CPSC Sep 29, 2011

    The product, in the report: Kenmore Dishwasher

    The consumer stated that his dishwasher smokes posing a fire hazard. The consumer stated that his dishwasher was running on a normal cycle of about 15 minutes. The consumer stated that the switch melted, the plastic melted and the wires blackened. The consumer stated that the smoking timed out when he opened the door of the dishwasher. The consumer stated that his product has a digital interface. The consumer conducted that his product is similar to other models that were recalled but his model number is not listed in the recall. The consumer stated that he has yet to call the manufacturer or the retailer. The product states the outward appearance of the product shows no structural damage and has not caused any damage to his home. The consumer has not been injured by the product. The consumer opted to not call the fire department after the incident happened.

    Model
    665.1671590
    Serial number
    FB3872298
    Bought from
    Sears, Arizona
    Where
    Snowflake, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Aug 8, 2011, published by CPSC Aug 29, 2011

    The product, in the report: Kenmore Elite UltraWash Dishwasher, white front, front control panel

    Our 7.5 year old Kenmore Elite dishwasher had been running about 15 minutes when it began making an unusual grinding noise. Within a minute smoke began rolling from the vents on the door and from the seam between the control panel and the lower door panel, lower right corner. The top right panel of the door was hot to the touch. We stopped the cycle by opening the door. Upon closing the door (in an attempt to cancel the cycle) the control panel no longer functioned.

    Model
    665.16462300
    Serial number
    FRO405308
    Bought from
    Sears
    Bought
    Jan 23, 2004
    Where
    Wauconda, Illinois: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Aug 3, 2011, published by CPSC Aug 25, 2011

    The product, in the report: White under counter freestanding Stainless steel tub Kenmore Dishwasher

    Dishwasher randomly caught on fire during normal operation. Appeared to be electrical fire.

    Model
    66516382300
    Serial number
    fr3212101
    Bought from
    Sears
    Bought
    Oct 1, 2004, about then
    Where
    Oak Harbor, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Aug 1, 2011, published by CPSC Aug 23, 2011

    The product, in the report: Kenmore Dishwasher

    Timer fire in Kenmore dishwasher model number 363.15452991, serial number RV301706R. Fire destroyed front of dishwasher with minor extension to counter.

    Model
    363.15452991
    UPC
    UNK
    Serial number
    RV301706R
    Where
    Toms River, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  31. Seen by a doctor or nurse

    Made Jul 25, 2011, published by CPSC Aug 15, 2011

    The product, in the report: Electric under the counter dishwasher Kenmore Ultras Wash II Model 6651675590 Serial FB0556509

    Fire involving an electric under the counter dishwasher. Whirlpool / Kenmore Model 6651675590 Serial FB0556509 Recall Release # 96-113

    Model
    Model 6651675590
    Serial number
    Serial FB0556509
    Where
    Medford, New York: Home/Apartment/Condominium
    Who was involved
    Age 76, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  32. No one hurt

    Made Jul 23, 2011, published by CPSC Aug 15, 2011

    The product, in the report: Kenmore Elite Dishwasher Model # 665 Serial No. 16959000

    Dishwasher caught fire. Melted upper right hand corner. Smoke damage to counter.

    Model
    665
    Serial number
    16959000
    Bought from
    Sears
    Where
    Yardley, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Jul 19, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

    The product, in the report: Kenmore Elite Dishwasher

    Consumer stated that his dishwasher is a potential fire hazard as he smelled an acrid smell of burning emitting from the appliance. The consumer stated that this has happened twice, 3 weeks ago and 2 days ago. The consumer stated that both time the product was on for a normal cycle. In both cases the consumer found no damage to his home or any visual damage to the product. The consumer opted not to call the fire department in both cases as the issue seemed to time itself out once the he opened the dishwasher door. The consumer has noticed numerous reports of a potential fire hazard online including similar models. The consumer was not harmed or injured by the product and has yet to call the firm or retailer.

    Model
    13922K012
    Serial number
    F11803015
    Bought from
    Sears, Massachusetts
    Bought
    May 30, 2011
    Where
    Belmont, Massachusetts: Unspecified
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. First aid

    Made Jul 14, 2011, published by CPSC Aug 5, 2011

    The product, in the report: kenmore dishwasher. white

    My wife and two year old granddaughter have been cut badly on our new dishwasher

    Model
    665.13282K110
    Serial number
    F1200 1022
    Bought from
    Sears, Virginia
    Bought
    Jun 21, 2011
    Where
    Blountville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 2, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  35. No one hurt

    Made Jul 14, 2011, published by CPSC Aug 11, 2011

    The product, in the report: dishwasher

    The consumer says that she set the dishwasher as she does everynight with the timer. The consumer says she started smelling an electrical burning smell. She saw smoke coming from unit and blackening on top and on the panel. the consumer says it did not continue running and cut off on its own. The consumer says that the soap dispenser had not opened yet so she can tell it happened right after it started running. The consumer contacted the manufacturer who said they would send out a repair man for a fee. The consumer says she found a website of about 200 people complaining about the same issue at www.kitchenaidfire.com and her model is mentioned on the site.

    Model
    665.16532200
    Serial number
    FM2207776
    Bought from
    Sears, Washington
    Bought
    Jun 15, 2002
    Where
    Sammamish, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kemore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Jul 11, 2011, published by CPSC Aug 2, 2011

    The product, in the report: Kenmore undercounter dishwasher model 665 17022400 and serial number FR4003759.

    We turned this dishwasher on to wash the dishes. About 20 minutes into the cycle thick black smoke came pouring out of the top by the steam vents. It smelled like burning wires.

    Model
    66517022400
    Serial number
    FR4003759
    Bought from
    Sears
    Bought
    Jan 8, 2004, about then
    Where
    Newark, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Jul 9, 2011, published by CPSC Aug 1, 2011

    The product, in the report: stainless steel built in dishwasher Kenmore Elite top of the line

    In September 2010, our (from Sears) Kenmore Elite model #665.1747 - 3300 caught FIRE. At the time, the fire dept came out and was able to limit the damage to just the unit and the surrounding area. Sears really didn’t work with us very well. They passed us to Kenmore who passed us to Sears and back and forth we went. The Kenmore Elite IS part of a recall however, the ending digits are not - solely because we were told that the unit was top of the line and so expensive that they weren’t including them. Nice. We hassled with this for weeks. We didn’t want to purchase a new one only to later be told that we would get a replacement and not reimbursed. So we waited - and hand washed. Until finally in Nov we broke down. If it was a staring contest, we lost. Kenmore and Sears won. We purchased the Maytag using whatever credits we could get and in the end spent $851.98 for the new dishwasher. Because this was really part of a recall and on a technicality it was not covered. I am still upset this many months later. But I still feel VERY upset and burned, literally, that we had no dishwasher for 2 months, had to complain nearly daily, hassle with Kenmore, complain to Sears, get very upset which in the end upset my chronic health issues to the point, I had to stop the process, give up and give in. What I would like is Kenmore to do the right thing and refund us the full cost of having to purchase a replacement since their unit caught fire - again, at no fault of our own - on a unit they fully knew had issues and was in their recall. But that seems like that will never happen. This isn’t me trying to get a free ride or take advantage of Sears. This is me trying to get justice. To get really what is owed to me. The cost of the Maytag we purchased was $851.98. (reg 949.99)I haven’t gotten anywhere with Sears or Kenmore on the recall issue - I haven’t gotten much anywhere with any of this. We were/are a loyal customer to Sears and of Kenmore products, who did nothing wrong except have their dishwasher catch fire in middle of the night, causing fire department to come and us to evacuate then spending 2 weeks getting the smell of burnt plastic and wiring out of the house. We had the expense of staying elsewhere because the air was so thick it was hard to breathe. All the horror we went through, blessed that the whole kitchen or worse, house didn’t burn down. The firemen said we were SO lucky that once it had started, it really could have taken off. We also had damage to the surrounding area and tile work - all items we had to pay for. Nothing got covered. I would love the whole $850 refunded to me which was the cost of a new unit. I know - I ask a lot. But imagine yourself, asleep, 3am, kids and dogs in the home, and you smell something burning. You find your high end dishwasher on fire. And then no one helps you even though it is on the recall list. You hand wash for weeks. You give up. You purchase a unit that doesn’t come close to the one you had before and aren’t 100% happy with but make do. The fire department reassured us we did nothing wrong. The control electrical panel caught fire. Something about how they are now using cheaper parts that can not handle the amount of volts going through the unit. The fire department themselves has had TWO dishwashers catch fire in the last year.....both Kenmore. Our unit was the Kenmore Elite 665-1747 -3300 and I truly believe that ALL their units in that section was recalled EXCEPT ours and they really did say it was because it was the expensive line therefore not cost effective to them to add that to the recall because people with higher budgets tend to just pay to replace a unit than hassle with a recall process. If they added it to the recall then they would be replacing units that might not have issues and the cost to Kenmore would be too high. This offended me. I guess it doesn’t pay to buy high end. Buy cheaper so they will replace it when it burns up? Our house could have burned down. Thankfully it didn’t. The local Sears admitted that one other unit the same model had caught fire recently as well. Going online I am seeing this model has issues. Our family could have been killed. We are so thankful that at 3am we were able to smell it and get out of the house before too much damage was done. In the end, we had a stinky house with a hole in the wall and hand washed for 2 months and didn’t get reimbursed or compensated for this. Not for the inconvenience, not for the clean up, not to have the wiring checked and replaced by an electrician, not the cost of the repair mans service call and repair to the melted freeze lines that were melted in the fire, not the worry it caused our kid to have to leave his home in middle of the night with firemen rushing through.......it was misery and in the end - we paid for it. Completely. This is NOT right.

    Model
    665.1747 -3300
    Serial number
    FR 2402231
    Bought from
    Sears, Oregon
    Bought
    Jun 15, 2004, about then
    Where
    Eugene, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Jul 2, 2011, published by CPSC Jul 25, 2011

    The product, in the report: Black Kenmore Dishwasher

    Kenmore Dishwasher began to give off an electrical burning smell. When I went back into the kitchen it had white smoking coming out of it. I opened the dish washer and water was pooled into the bottom of it (hasn’t drained). Front panel no longer lights up or works.

    Model
    665-16719000
    Serial number
    FK3801347
    Bought from
    Sears
    Where
    Richmond, Texas: Home/Apartment/Condominium
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Jun 28, 2011, published by CPSC Sep 8, 2011

    The product, in the report: Dishwasher

    Caller was in another room from the kitchen, smelled smoke then came into the kitchen and saw smoke coming out of the upper right corner of his dishwasher. Under the control panel it was black where he assumed flames were coming from around the door and maybe inside the door. Caller states that either the dishwasher became extremely hot or there were flames involved due to the blackening of the door and because when he removed the control door all was melted inside. Caller has taken pictures of all the electrical burning within the control panel and scorching of door.

    Model
    665.17462300
    Serial number
    FR3318038
    Bought from
    Sears, Virginia
    Bought
    Aug 15, 2004, about then
    Where
    Midlothian, Virginia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jun 27, 2011, published by CPSC Jul 20, 2011

    The product, in the report: Kenmore we believe it was manufactured in 1998. It was one of the original kemore appliances that came with the home when we had it built. home was bought in Feb 1999. It was a white dishwasher.

    Saturday June 18th at [REDACTED]

    Home caught fire due to Kenmore dishwasher manufactured in 1998. It was one the original Kenmore appliances they came with our home when we had it built by Suburban Homes. Houston Fire dept determined it was the timer/control panel had a short which caught fire and damaged my entire home.

    Bought from
    Suburban Home Builders
    Bought
    Feb 1, 1999
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 8, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand KenMore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Jun 27, 2011, sent to the company Nov 23, 2011, published by CPSC Dec 8, 2011

    The product, in the report: Dishwasher

    Caller was watching television, dishwasher was running when he smelled burning odor. He went into kitchen where he saw dishwasher door had smoke coming out of it. He opened the door to the dishwasher thinking operation would stop but it didn’t. He was now trying to shut the door back with hot soapy water coming out of it and landing all over the floor. He got door shut back and went to circuit box and threw circuit breaker off which is how it has remained. He back to the dishwasher, opened the door, felt panel and found it to be extremey hot which is how he said he knew that was the problem. Panel was not warped or melted because dishwasher had only been in use approximately one half hour. He called the manufacturer this morning who advised him that his dishwasher was recalled but not for the panel, it is recalled due to the motor causing fires. He is reporting to CPSC in hopes to get this dishwasher recalled also recalled for the panel.

    Model
    665.17039400
    Serial number
    FR5108377
    Bought from
    Sears, Indiana
    Bought
    Jun 15, 2005, about then
    Where
    Greenwood, Indiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Jun 25, 2011, published by CPSC Jul 19, 2011

    The product, in the report: Kenmore ultra wash dishwasher mod 665.17379300 ser # FP3901937 Stock #17379 Type 3 575-D Black in color

    On the date listed below, the Kenmore Dishwasher was turned on in the pots and pans cycle. About 15 minutes into the wash I returned to the kitchen and found the dishwasher billowing out a large amount of smoke. I tried to turn the unit off first by opening the door but the unit kept running. I then tried to turn it off with the off button, this also would not turn the unit off. I then shut the circuit breaker off to kill the power to the unit. Once the power was eliminated the smoke dissipated.

    If I had left my house or been gone for a period of time, the dishwasher and the house would have caught on fire.

    We looked up the model number 665.17379300 and serial number FP3901937 for recalls. We only found that the same model number was listed but a different serial number sequence

    I then contacted Sears and informed them of the problem. They gave me a case number and sent a Sears Technician to inspect the unit. He stated, the control panel was burnt & would need to be replaced. We chose instead to purchase a new dishwasher, rather than take a chance on this happening again.

    Being an Aircraft Technician I took the unit apart and found the circuit card burnt through as well as the wiring harness melted and the plastic case melting and showing signs of preliminary ignition. Assembly Whirlpool p/n 8539379 REL. circuit card number R4MOWYMA. I have pictures and the circuit card assembly in hand.

    Model
    665.17379300 /p/n 8539379
    Serial number
    FP3901937
    Bought from
    sears, Missouri
    Bought
    Nov 29, 2003
    Where
    Conroe, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. No incident, no one hurt

    Made Jun 21, 2011, published by CPSC Jul 14, 2011

    The product, in the report: Kenmore Dishwasher Model# 665-17022401 Ser#FS2408216 White in color

    Purchased a Kenmore Dishwasher Model# 665-17022401 Ser#FS2408216 and come to find out this product had a recall February 25, 2005. Whirlpool/Kenmore confirmed the recall. Also see http://www.cpsc.gov/CPSCPUB/PREREL/prhtml05/05123.html. When we purchased this product it was June 15, 2005 and Sears installed the product in our home June 21st, 2005. Sears never disclosed at the time of purchase that this product had been recalled. Water leaked from the motor area. Due to the product malfunctioning we decided to replace this product as we went to remove we discovered it had been leaking from the motor area.

    My family has sustained great financial and physical damage to our home due to the neglect of Sears & Whirlpool by not disclosing a product recall when purchasing this product at their retail store. Our Kitchen cabinets and whole floor has to be replaced due to the recall of this product and as well the mold due to the leaking of this product. We are currently in the process dealing with homeowners insurance and several contractors to determine the told physical damage and cosmetic to the house which could include structural damage. If Sears had not sold us this recalled dishwasher we would not be in this situation with damage to our home and the health risks associated with water and mold damage.

    Model
    665-17022401
    Serial number
    FS2408216
    Bought from
    Sears, Washington
    Bought
    Jun 15, 2005
    Where
    Yakima, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    No Incident, No Injury
  44. No one hurt

    Made Jun 18, 2011, published by CPSC Jul 12, 2011

    The product, in the report: Dishwasher, White

    Dishwasher controll board caught fire. About 15 minutes into the wash cycle I heard a loud electrical pop and than saw smoke coming from the dishwasher door. I tried to shut off the dishwasher by first pressing the cancel button and then by opening the dishwasher door. Neither worked. The dishwasher kept running and smoke continued to come from the diswasher door. I then had to shut the power off by switching the breaker off at the house breaker box. The control board and components were significantly burned, charred and melted. Because I turned the power off quickly no additional damage was sustained.

    Model
    665.17512201
    Serial number
    FP1711534
    Bought from
    Sears
    Bought
    Jun 11, 2003
    Where
    Annapolis, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made May 18, 2011, published by CPSC Jun 9, 2011

    The product, in the report: Dishwasher

    The Kenmore Dishwasher, Model # 6656.17382300, Serial # FR0704396 purchased in November/December 2004 from Sears experienced a sever electrical short. It started a small electrical fire due to a short. Luckily the homes dedicated curcuit breaker, GFI worked properly and shut off keeping the damage to a minimum. I have called Sears, Whirlpool, Kenmore trying to let them know about the safety hazard with little to know success. At least I have been sucessful putting it on this site.

    Model
    665.17382300 Type 577-D Stock # 17382
    Serial number
    RF0704396
    Bought from
    Sears, Wisconsin
    Bought
    Nov 17, 2004
    Where
    Whitefish Bay, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Model # 665.17382300 Serial # FR0704396, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made May 16, 2011, published by CPSC Jun 1, 2011

    The product, in the report: built in dishwasher

    I was called to investigate a fire in my capacity of Code Enforcement Officer for my Town. I found that a dishwasher had caught fire while in use. The damage to the home was minor, but the dishwasher was substantially destroyed. There was no harm to any of the residents.

    Model
    Quietguard model #587.15182401
    Where
    Collins, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    Reports CPSC links to it
    20110517-068B6-2147479108
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Apr 5, 2011, published by CPSC Jul 11, 2011

    The product, in the report: Dishwasher

    Consumer stated that while using the dishwasher on a regular cycle , she stepped out of the room and when she returned she smelled an odor like burnt plastic and she saw smoke emitting from under the cabinets and the front of the washer, she attempted to turn it off but it would not turn off she had to switch it off from the circuit breaker.

    Consumer stated that this incident occurred because of an electrical fire in the control panel.

    Consumer stated that she contacted the manufacturer and was informed that there was nothing they could do because the unit is not under warranty.

    Consumer feels that this product is a fire hazard and should be investigated.

    Model
    665.17023401
    Serial number
    FS0802086
    Bought from
    Sears, North Carolina
    Bought
    Apr 1, 2006, about then
    Where
    Ashville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dishwashers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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