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Kenmore dishwashers

447 reports to CPSC, the latest made Oct 11, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 447reports to CPSC
  • Oct 11, 2025the latest report was made
  • Apr 5, 2011the earliest
  • 407with the company’s comments
Brand
Kenmore
Makers
Sears Holdings Management Corporation, WHIRLPOOL CORPORATION and ELECTROLUX/WHITE CONSOLIDATEDMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (30)

“Kenmore Elite”, “Kenmore elite”, “Kemore”, “Kenmore Ultra Wash Dishwasher”, “Kenmore/Sears”, “kenmore elite”, “Ken more Elite”, “Kenmoore”, “Kenmore - Sears”, “Kenmore - whirlpool”, “Kenmore Dishwasher”, “Kenmore Elite - Dishwasher”, “Kenmore Elite - Whirlpool”, “Kenmore Elite / [REDACTED]”, “Kenmore Elite Built-in Dishwasher”, “Kenmore Elite Dishwasher”, “Kenmore Elite High-Efficiency dishwasher”, “Kenmore Elite Quiet Guard 4”, “Kenmore Elite Ultra Wash Dishwasher”, “Kenmore Elite Ultrawash Dishwasher”, “Kenmore Elite Ultrawash Quiet Guard Dishwasher Black”, “Kenmore Model # 665.17382300 Serial # FR0704396”, “Kenmore Pro Ultraclean Dishwasher”, “Kenmore Smartwash”, “Kenmore Ultar Wash Dishwasher”, “Kenmore Ultra Wash”, “Kenmore elite energy star dishwasher”, “Kenmore quiet guard standard”, “Kennmore” and “kenmore Elite”

By month

1 report from November 2024 to October 2025; the most in October 2025, 1. 446 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20251
July 20241
February 20241
September 20231
August 20232
February 20232
December 20221
November 20221
October 20221
September 20222
August 20221
June 20221
May 20221
April 20221
December 20212
October 20211
February 20212
November 20201
September 20201
April 20202
March 20202
November 20192
September 20191
August 20191
June 20191
May 20192
April 20191
March 20191
February 20191
January 20191
November 20182
October 20181
September 20182
May 20183
April 20181
March 20182
February 20181
December 20172
November 20171
October 20172
August 20172
July 20173
June 20171
May 20172
April 20173
March 20171
February 20174
January 20171
December 20162
October 20162
September 20161
August 20161
July 20161
June 20161
May 20162
April 20163
March 20163
February 20163
January 20165
December 20156
November 20152
October 20154
September 20154
August 20153
July 20153
May 20153
April 20152
March 20156
February 20153
January 20158
December 20144
November 20145
October 20141
September 20143
August 20141
July 20141
June 20143
May 20144
April 20142
March 20142
February 20142
January 20144
December 20137
November 20131
October 20133
September 20137
August 20134
July 20138
June 20136
May 20135
April 20136
March 20134
February 20134
January 201315
December 201210
November 201213
October 201210
September 20125
August 20129
July 20124
June 201213
May 20128
April 20127
March 201215
February 201230
January 201217
December 20119
November 201111
October 201110
September 201110
August 20116
July 20118
June 20116
May 20112
April 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 6 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 12 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 401 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury
  • Not said 22 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Dec 11, 2015, sent to the company Dec 24, 2015, published by CPSC Jan 11, 2016

    The product, in the report: Black Kenmore Dishwasher Model 665.14319/N411 Serial Number F50803167

    This dishwasher was installed brand new in our newly built home. We moved in 8-22-15. On 12-7-15 we started our dishwasher after dinner dishes and a short time later my husband seen our cat staring underneath the dishwasher and that is when he saw sparks flying out from under it. He went to our breaker box but couldn’t find the right switch. (He was worried about grabbing the cord to unplug) He walked back into the kitchen, sparks still flying and then a loud pop noise. Dishwasher was dead. Sears can’t come for 3 weeks. I see there is another model that is recalled for fire hazard. Serial number for our model is F50803167

    Model
    665.14319/N411
    Serial number
    F50803167
    Bought from
    Sears, Oregon
    Bought
    Aug 1, 2015, about then
    Where
    MADRAS, Oregon: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Dec 10, 2015, sent to the company Dec 18, 2015, published by CPSC Jan 5, 2016

    The product, in the report: Kenmore under counter dishwasher with black outer surface

    The Kenmore model 665 dishwasher filled with smoke due to an electrical fire. I stopped the dishwasher before flames became visible.

    The smoke filled the room and can be detected by smell 24 hrs later.

    Model
    6651678580
    Serial number
    F80710981
    Bought
    Jan 1, 1996, about then
    Where
    Parker, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Dec 2, 2015, sent to the company Dec 10, 2015, published by CPSC Dec 28, 2015

    The product, in the report: Kenmore Elite dishwasher Model# 665.17269400

    About 30 minutes into a normal dishwasher cycle, black smoke started pouring out of the control panel with a strong burning plastic smell. The panel no longer worked and I couldn’t turn off the dishwasher. I has to flip the circuit breaker to turn it off. Even though I did this within one minute my house was filled with smoke and an acrid smell. Thank goodness I was home, my house could have burned down.. I did some research and found this has been a common problem with these dishwashers and with every report to the CPSC Sears responds requesting the reporter call their customer service line. Well, I did and they want to charge me a $59 service charge to have someone come look at it.

    Model
    665.17269400
    Serial number
    FR5204154
    Bought from
    Sears
    Bought
    Nov 1, 2003, about then
    Where
    Richmond, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Nov 24, 2015, sent to the company Jan 4, 2016, published by CPSC Jan 19, 2016

    The product, in the report: Dishwasher

    The consumer stated that his wife noticed water on the floor by the dishwasher. They looked underneath the dishwasher and noticed water all over the area. The consumer pulled out the dishwasher and noticed a hole through the bottom of the dishwasher (towards rear left). The hole is about the size of a dime. The consumer stated that there was charring on the floor of the dishwasher.

    The consumer contacted Sears and spoke to many different people. He was informed that the unit is not recalled. After many calls, Sears agreed to send out a technician for inspection or repair at no charge.

    The technician ([REDACTED]) came out on 11/24/15 from A&E factory Service. The technician believes that the timer must have malfunctioned. He believes that either the timer overheated or shorted out. The consumer was informed that the part can be replaced but the body of the dishwasher is damaged which they would not be able to repair. The consumer was informed that tub or wall of the dishwasher cannot be repaired. The consumer stated that the technician asked for a $30 fee when he was informed that he should not have to pay a fee.

    The consumer stated that the water from the dishwasher leaked underneath the wood flooring. Because his house has an open floor plan, the water caused damage to the flooring in the kitchen, foyer, living room, and utility/laundry room. The consumer stated that the flooring will have to be replaced. The consumer made a claim with his insurance company and had a flooring company ([REDACTED]) come out for an estimate. The consumer was provided about $4500 repair estimate.

    The consumer already purchased a new unit through Lowe’s for $280. The consumer believes that Sears should offer some sort of reimbursement or refund.

    Model
    587.15233900A
    UPC
    Unknown
    Serial number
    TH03471957
    Bought from
    Sears, Georgia
    Bought
    Jul 1, 2010, about then
    Where
    Martinez, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. Not said

    Made Nov 15, 2015, sent to the company Nov 23, 2015, published by CPSC Dec 8, 2015

    The product, in the report: Kenmore Elite, dishwasher, stainless steel exterior. Model: 665.1377K601 Serial Number: FT3301771 Stock Number: 13773 Type Number: 577-0

    Fire shot out of the top of the dishwasher door. I was standing at the sink washing my hands, there was a little sound, then crackling, fire, then fire flamed out of the top, right area of the dishwasher. I yelled for my husband to turn off the power, and grabbed the fire extinguisher. The fire stopped once the electric was turned off at the main breaker. There was a horrible burnt, electrical smell. I thankfully was at the time standing to the side of the dishwasher, and no one was injured during the incident.

    Model
    665.1377K601
    Serial number
    FT3301771
    Bought from
    Sears
    Bought
    Mar 1, 2008, about then
    Where
    Yorktown, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  6. No one hurt

    Made Oct 28, 2015, sent to the company Dec 11, 2015, published by CPSC Dec 28, 2015

    The product, in the report: dishwasher

    (10/28/2015) The consumer stated that she had turned the dishwasher on. After about 30 minutes the consumer saw black smoke coming from the right side near the Kenmore logo. The consumer open the dishwasher which usually turns the unit off, but it did not turn off. Water was shooting out of the bottom of the unit. The consumer had to turn the unit off at the circuit breaker.

    Model
    665.17263400
    Serial number
    FR5003136
    Bought from
    Sears, Colorado
    Bought
    Jan 13, 2005
    Where
    Centennial, Colorado: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Oct 24, 2015, sent to the company Nov 2, 2015, published by CPSC Nov 17, 2015

    The product, in the report: White Kenmore Elite Dishwasher

    On 10/24/2015 my Kenmore Elite Dishwasher Model 665.16582200 Serial Number FM2002942 Type 577-0 caught on fire at the circuit board. There was smoke coming from the control panel on the right hand side. Luckily it happened as I walked into the kitchen and was able to stop the dishwasher immediately by opening the door. Immediately after doing so the control panel caught fire but did not catch anything else on fire because it was now partially open. Had I not opened the dishwasher door a bit, the fire would have been able to reach the Formica countertop. The dishwasher was purchased in 2002. Luckily there was no damage to anything other than the dishwasher except for the awful smell of plastic and electronics burning.

    Model
    665.16582200
    Serial number
    FM2002942
    Bought from
    Sears, Virginia
    Bought
    May 1, 2002, about then
    Where
    Centreville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Oct 19, 2015, sent to the company Oct 27, 2015, published by CPSC Nov 10, 2015

    The product, in the report: Kenmore Elite Dishwasher

    This is regarding a Kenmore Elite dishwasher installed in my kitchen. The top rack of the dishwasher is a “easy slide” rack and the top rack will slide forward when open this door of the dishwasher or while the door is open. The problem is as you try to load the bottom rack of the dishwasher you have to constantly keep pushing the top rack back into the dishwasher. If you are not watching it as you are swinging down to load a dish in the bottom rack not realizing the top rack just slide out, you can hit the rack with the dish and have had the case where I broke a plate. There is no resistance to keep the rack from sliding around on it own.

    We had a technician from Sears to come to the house and look at the issue in which he reported there was nothing he could do to fix the issue. The dishwasher was level. Sears decided to send me a new dishwasher and the new one is doing the exact same thing. The technician told me this was the 3rd service call within a week reporting the same issue. To me there is a serious design flaw with how the top rack is mounted and needs to have something that does not allow the rack to slide so easily.

    I paid a visit to the Sears store where I purchased the dishwasher. The sales person informed me that he had another customer earlier in the week complaining of the same issue. Also found out this model of the dishwasher had been removed from the floor.

    I am now going through a second round with Sears for another technical to come to my house and review the situation.

    Model
    665.12789K313
    Serial number
    F52501144
    Bought from
    Sears, Georgia
    Bought
    Jun 14, 2015
    Where
    Roswell, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  9. Not said

    Made Oct 17, 2015, sent to the company Oct 26, 2015, published by CPSC Nov 9, 2015

    The product, in the report: Kenmore Elite dishwasher, white 24” model

    Dishwasher was in timer mode. Sometime in the cycle, the front panel burned. No one was home. When we returned, the house smelled of burned plastic.

    Model
    665.17462300
    Serial number
    FR3217511
    Bought from
    Sears, California
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  10. No one hurt

    Made Sep 23, 2015, sent to the company Oct 1, 2015, published by CPSC Oct 16, 2015

    The product, in the report: Kenmore Elite 665.139 in Stainless Steel

    While running, a fire started inside the control panel of our Kenmore Elite 665.139 dishwasher generating noxious toxic fumes. We cut the electrical power at the circuit breaker. I unscrewed and opened the door where the control electronics are housed to ensure there was no more open flame. I traced back the source of the fire to power connection on the control board (Whirlpool Corp. P/N W10195344). There was absolutely no moisture inside the dishwasher door. I concluded that the electrical fire was either caused by a design flaw (insufficient electrical trace clearance, sizing, or isolation from the ground plane) or manufacturing conditions causing a poor solder joint - I could not be certain as that portion of the board was completely obliterated by the fire.

    Model
    665.139
    Bought from
    Sears, Massachusetts
    Bought
    Sep 12, 2011, about then
    Where
    Little Compton, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  11. Not said

    Made Sep 8, 2015, sent to the company Sep 16, 2015, published by CPSC Sep 30, 2015

    The product, in the report: Kenmore Undercounted Dishwasher 665.16499300

    Kenmore Undercounted Dishwasher Model 665.16499300, Serial FR2802834 electronic control panel caught on fire. This unit was purchased in 2004. The fire was severe enough that if we were not present to smell the acidic smoke AND have a fire extinguisher readily available, our cabinets would have went up in flames possibly causing more damage. Our 4 year old triplet boys bedroom is directly above the kitchen.

    Model
    665.16499300
    Serial number
    FR2802834
    Bought from
    Sears, Texas
    Bought
    Jan 1, 2004, about then
    Where
    Lewisville, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  12. No one hurt

    Made Sep 2, 2015, sent to the company Sep 11, 2015, published by CPSC Oct 2, 2015

    The product, in the report: Kenmore Ultra Wash Dishwasher under counter Model# 665.17033400 Serial# FR4502704

    Kenmore Ultra Wash Dishwasher Stock no. 17003 Type 5750-0 Serial no. FR4502704 Model no. 665.1733400 This is the second time we have had an electrical short in the front of this model. Both times we we’re washing dishes and noticed an “electrical” smell. There was a short in the dishwasher, but it had not gotten to the point that a fire started nor had the breaker tripped.

    Model
    665.17033400
    Serial number
    FR4502704
    Bought from
    Sears
    Bought
    Nov 5, 2004
    Where
    Charlottesville, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Sep 2, 2015, sent to the company Dec 11, 2015, published by CPSC Dec 28, 2015

    The product, in the report: Built-In Dishwasher (Plastic Tub)

    The consumer stated that the unit was installed in the house when she moved in about 6 years ago. She is not aware if there were any repairs/modifications made to the unit by the previous owner.

    The consumer stated that she started the dishwasher cycle. The cycle was almost complete when her husband smelled strong electrical burning odor. The consumer’s husband saw black smoke being emitted from the the control panel of the dishwasher. The consumer stated that there are black soot marks on top of the dishwasher.

    The consumer stated that the unit did not turn off from the control panel area. They had to cut the circuit to the unit from the circuit breaker in order to turn it off.

    The consumer stated that part of the plastic on the control panel area (outside of the dishwasher door) melted and turned yellow.

    The consumer did not notice any flames. She believes that they turned the dishwasher off in time to avoid further issues.

    The consumer contacted Kenmore on 9/2/15. They informed her that they can come out and replace the motor under the recall. The consumer believes that the control panel is the issue and is what needs to be replaced. The consumer was informed that a technician will have to examine the unit to determine the issue with the control panel.

    A technician from Sears is supposed to come out on the 9/15/15 for an inspection. The cost for motor, labor and service fee will be covered by Kenmore.

    The consumer mentioned that she has to keep the circuit break off to keep the unit off. The consumer turned on the circuit and the unit started running again.

    Model
    665.16032401
    Serial number
    FS0809101
    Bought from
    Sears, Tennessee
    Where
    McMinnville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Aug 21, 2015, sent to the company Aug 31, 2015, published by CPSC Sep 15, 2015

    The product, in the report: Dishwasher- almond in color.

    I own a Kenmore Elite Dish-washer. Model Number 665-17464300, S/N FP3801110 that almost caught fire yesterday. The dishwasher was running while I was out, when I cam inside the house it smelled of smoke and white smoke was pouring out of the control panel of the dishwasher. It would not turn off, even by opening it! I had to pull the circuit breaker.

    I am concerned that had I not come home, and smelled smoke I would have lost my home to fire.

    I have done some online research and have become aware that this is an ongoing problem (see attached news link).

    http://www.kgw.com/story/news/2014/07/24/12324270/ Sincerely, [REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED]

    Model
    Elite, Model Number 665-17464300
    Serial number
    FP3801110
    Bought from
    sears, Florida
    Bought
    Aug 3, 2003, about then
    Where
    Panama City, Florida: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Aug 15, 2015, sent to the company Aug 28, 2015, published by CPSC Sep 14, 2015

    The product, in the report: black 24” Kenmore elite dishwasher with a stainless interior

    I started the dishwasher. Within a few minutes, I smelled smoke and the smell of something burning. I noticed that the dishwasher began to emit black and white heavy smoke from the corner of the control panel. I realized the dishwasher panel was on fire, so I opened the door and I turned off the unit. I closed the door, but the unit began to emit smoke and started to burn again. I cannot close the door because it will continue to burn although it is turned off.

    Model
    665.17579202
    Serial number
    FP2903314
    Bought from
    Sears, Illinois
    Bought
    Jul 24, 2003
    Where
    Glenview, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Aug 10, 2015, sent to the company Sep 16, 2015, published by CPSC Sep 30, 2015

    The product, in the report: Dishwasher

    This caller is reporting that his wife started the dishwasher purchased in 2004 on the evening of August 9th, 2015 but then twenty to thirty minutes it began smoking at which time she called for her husband. He came to the kitchen, saw black smoke coming from the right top corner of the unit where he states that the circuit board is location. He tried to open the front door of the dishwasher but although the door was opening the dishwasher kept running at which time he turned the breaker off to cut power to the unit. The caller and his wife opened windows and door to rid their home of the smoke/fire odor then moved the dishwasher to their garage. The caller is reporting this incident as a severe fire hazard due to the overheating being a potential for eventual fire.

    There are no injuries being reported.

    He contacted the manufacturer a few times today at 1 (800) 479-6351 using option# 6, he did not obtain the name of any of the manufacturer contacts but was provided with case# [REDACTED].

    He was offered an after purchase 10% discount on a new dishwasher but due to the hazard with his dishwasher being fire he doesn’t believe this to be a fair offer.

    Model
    665.15469300
    Serial number
    FR2310526
    Bought from
    Sears, Georgia
    Bought
    Jun 15, 2004, about then
    Where
    Oakwood, Georgia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jul 29, 2015, sent to the company Aug 6, 2015, published by CPSC Aug 20, 2015

    The product, in the report: Sears Kenmore under counter Ultra Wash Dishwasher model 655.16039401

    Dishwasher control panel behind front right corner started on fire. Resulted in smoke, and melted components on the control panel which included the on/off sensor so opening the door wouldn’t stop the situation. Breaker needed to be thrown to remove power from the unit. Until that was thrown, sparks and smoke were observed with the door open or closed.

    Model
    655.16039401
    Serial number
    FS0303620
    Bought from
    Sears, Wisconsin
    Bought
    Feb 4, 2005
    Where
    Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Jul 15, 2015, sent to the company Aug 13, 2015, published by CPSC Aug 27, 2015

    The product, in the report: dishwasher

    (06/17/2015) The consumer stated that the dishwasher was in the rinse cycle. Black Smoke came from the right hand top corner of the door. His wife tried to shut the unit off but had to turn it off at the circuit breaker. When the consumer tried to turn the unit back on, smoke started coming out again.

    (06/18/2017) The consumer contacted Whirlpool and advised them of the issue.

    (06/26/2015)A technician came out and advised the consumer that the control panel had short circuited. The consumer was advised that the unit can be repaired but the cost was too high. The consumer called the firm back and was offered a 30% off of the msrp.

    (06/29/2015) The consumer contacted the firm because the had checked online and found out the same model had caught on fire. He wanted to know what the company could do for him. The consumer was advised that the 30% offer was the best that they could do.

    Model
    655.17262400
    Serial number
    FS1408647
    Bought from
    Sears, Michigan
    Bought
    Apr 9, 2005
    Where
    Washington, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Jul 10, 2015, sent to the company Aug 11, 2015, published by CPSC Aug 25, 2015

    The product, in the report: Dishwasher

    Caller stated that the dishwasher started smoking while it was in use. He stated that approximately 5 mins after the unit was operational, smoke emanated from the sides of the door. Fortunately he was home to unplug the dishwasher.

    Caller feels that he experienced similar problems of Recall#05-123. Hazard: An electrical defect within the dishwashers’ wash motor wiring poses a risk of the motor overheating and possibly catching fire.

    Caller stated that he noticed that there were numerous complaints on the dishwasher. The manufacturer was contacted and he was informed that this incident occurred because the dishwasher was old. He was also advised that a service technician would be sent out at his expense, the technician came out and he was advised that the control board malfunctioned that caused the fire.

    Caller feels that this dishwasher should be recalled.

    Model
    665.16052400
    Serial number
    fr4504625
    Bought from
    Sears, New Hampshire
    Bought
    Dec 1, 2004, about then
    Where
    Hudson, New Hampshire: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  20. Not said

    Made May 17, 2015, sent to the company May 26, 2015, published by CPSC Jun 9, 2015

    The product, in the report: brand: Kenmore model #: 665.17751790 color: white

    I have a Kenmore dishwasher, model 665.17751790, serial number FH0404849.

    Last night (5/16/15) the dishwasher was started as usual before bedtime, by my wife. About an hour later, I walked by it, and I thought, wow, that is still hot (it has a little vent in the front where steam comes out). It didn’t really register as serious at the time, just unusual.

    Then this morning we realized the dishwasher was still not through the cycle. It wouldn’t start, and instead made a buzzing sound.

    My wife opened it, and it was still hot inside (after all night!). The dishes were still unwashed inside, and several inches of water was in the bottom. So my wife emptied it and washed the things by hand.

    However, several items showed signs of having been exposed to extreme heat. The tumblers remain cloudy (like the plastic was partially melted). The rubber gasket for the blender is also partially melted.

    I don’t trust the thing at all any more. I turned off the power breaker.

    I’m fortunate it didn’t go up in flames overnight - obviously it malfunctioned and seriously overheated.

    Model
    665.17751790
    UPC
    ?
    Serial number
    FH0404849
    Bought from
    Sears
    Where
    CHESTER, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  21. No one hurt

    Made May 12, 2015, sent to the company May 20, 2015, published by CPSC Jun 4, 2015

    The product, in the report: Kenmore Ultrawash Dishwasher Model #665-15755791

    I went to unload the dishwasher and when I opened the door sparks went off.

    Model
    Ultra Wash Model #665-15755791
    Serial number
    FH3006637
    Bought from
    Unknown (prior homeowner)
    Where
    Greenville, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made May 11, 2015, sent to the company Jun 16, 2015, published by CPSC Jun 30, 2015

    The product, in the report: Dishwasher

    This caller and his wife were relaxing in their family room when his wife smelled an odd burning odor which they both agreed that the odor was similar to burning insulation. They went to the kitchen to investigate and saw that that their dishwasher had whitish grey smoke coming from the operation panel in front with most of it coming from the right hand side of the panel. The caller pushed the stop button on the panel but the unit did not respond to any of the buttons. His wife opened door but the dishwasher kept running and spraying water out. They then pulled the power cord from behind the dishwasher which stopped it. They opened the doors & windows then set up fans to rid their home of the smoke. The caller and his wife are reporting this incident realizing that this may be an older model, however they expect it to stop working but not catch fire.

    There are no injuries to be reported. The caller has not contacted the manufacturer but does intend to contact them. The caller is requesting assistance from the manufacturer for purchase of a newer, safer dishwasher.

    Model
    665.16039400
    Serial number
    FR4402924
    Bought from
    Sears, Florida
    Bought
    Oct 15, 2005, about then
    Where
    Pensacola, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Apr 28, 2015, sent to the company Jun 18, 2015, published by CPSC Jul 2, 2015

    The product, in the report: Kenmore Elite Dishwasher Model: 665-16462300 Stock: 16462 Serial: [REDACTED]

    On 4/24/15, a consumer started her dishwasher. About 5 minutes later she saw flames and smoke emitting from below the controls. She stopped the dishwasher cycle and called the fire department. When the fire department arrived, the fire was already suppressed. The fire department collected the control module.

    Model
    665-16462300
    Serial number
    FR34116750
    Where
    Troy, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Apr 13, 2015, sent to the company May 1, 2015, published by CPSC May 15, 2015

    The product, in the report: Dishwasher

    Caller stated that his spouse turned on Dishwasher and the unit started smoking. The circuit breaker was used to switch off the power. He stated that when he returned home he switched the circuit breaker back on and noticed that there was a popping noise and a flame dispersed from the dishwasher. He switched off the circuit breaker again. Caller stated that he noticed that after pulling the dishwasher apart the control board was charred.

    Caller is concerned that the dishwasher could have caused a house fire if there was no one present.

    (4/13) The manufacturer was contacted and he was advised that his model was not part of a recall and to contact the agency.

    Model
    665.16263400
    Serial number
    FR3801298
    Bought from
    Sears, Washington
    Bought
    Nov 1, 2004, about then
    Where
    Chehalis, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Mar 30, 2015, sent to the company Apr 22, 2015, published by CPSC May 6, 2015

    The product, in the report: Appliance Dishwasher

    This caller is reporting his dishwasher which he states that the upper rack is pulled out on gliders.

    He is reporting that the connector that attaches the upper rack to the gliders is faulty, could easily break instantly causing the rack to drop, presenting consumer with a sudden, heavy weight and potentially lead to users to be injured by either the rack hitting their hand or possibly glasses or dishes breaking, also potentially causing cuts.

    A connector repair kit has manufactured and was included in a repair to this callers dishwasher at his expense. Caller attests that this safety issue is well known to the manufacturer Adjuster part # W10712394. This part was re-designed by manufacturer replacing plastic with metal parts because of many failures reported.

    The caller was charged for this “adjuster” and is asking that this connect 2 adjusters & gliders become recalled or become an automatic repair from manufacturer at manufacturer expense.

    He would also ask to be reimbursed by the manufacturer for this repair due to it’s being a safety issue.

    Model
    665.12763K310
    Serial number
    F32305274.
    Bought from
    Sears, New York
    Bought
    Jun 26, 2013
    Where
    Great Neck, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Mar 29, 2015, sent to the company Apr 6, 2015, published by CPSC Apr 20, 2015

    The product, in the report: Kenmore Dishwasher Ultra Wash

    Kenmore Dishwasher Model 665.17364301 - I started the dishwasher and during the wash cycle the door began to smoke and smell of an electrical fire. I tried to stop the dishwasher and was unable to, I opened the door and it continued to run, water spraying out the door. I considered calling the fire department at that point, but when I closed the door again the dishwasher shut off, smoke slowly stopped coming out of the vent on the door.

    Model
    665.17364301
    Serial number
    FR2405811
    Bought from
    Sears, California
    Bought
    Apr 23, 2004, about then
    Where
    Poway, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made Mar 25, 2015, sent to the company Apr 2, 2015, published by CPSC Apr 16, 2015

    The product, in the report: Precision Wash Quiet Guard Standard

    The heating element at the bottom of the dishwasher got so hot it melted the tub allowing water to leak onto the floor and wires below.

    Model
    587.15103801
    Serial number
    TH82767394
    Bought from
    Sears Commerical, North Carolina
    Bought
    Mar 20, 2007, about then
    Where
    Angier, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Mar 21, 2015, sent to the company Apr 1, 2015, published by CPSC Apr 15, 2015

    The product, in the report: Kenmore Elite dishwasher with stainless steel tub

    While dishwasher was running in a normal cycle, smoke (not steam) started coming out of the right side, top of the door. I opened the dishwasher and it kept running and spraying water. I closed the dishwasher and pushed the cancel button, but it kept running and smoking and a burning smell was coming out. I turned off the breaker to the dishwasher and it stopped smoking. The dishwasher is a Kenmore Elite, model 665.16262400, serial number FR4502221 with a stainless steel tub. If I hadn’t been home or if I had been sleeping, I hate to think what could have happened.

    Model
    665.16262400
    Serial number
    FR4502221
    Bought from
    Sears, Florida
    Where
    Longwood, Florida: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Mar 19, 2015, sent to the company Mar 27, 2015, published by CPSC Apr 10, 2015

    The product, in the report: Kenmore Elite Dishwasher

    My Kenmore Elite Dishwasher Model # 66517052400 purchased in 2004 had a fire this a.m. I woke up to smell burned plastic and an electrical fire smell. The front right part of the control panel was blackened with flame marks and the circuit breaker was not tripped.

    I am reading that there are many of these fires. Has there been a recall? I am now concerned seeing that even repaired dishwashers went up into flames too.

    Model
    66517052400
    Bought from
    Sears
    Bought
    Mar 19, 2004, about then
    Where
    Chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Mar 11, 2015, sent to the company Mar 19, 2015, published by CPSC Apr 2, 2015

    The product, in the report: Kenmore Elite model#66517572202 serial#FP2802432

    On March 10, 2015 my Sears Kenmore Elite Dishwasher caught on Fire. I called 911, the Fire Department came out and said it was the electrical in the panel that caught fire. The dishwasher is fried to beyond repair, it also damaged my countertop and my kitchen cabinet.

    Model
    66517572202
    Serial number
    FP2802432
    Bought from
    Sears, California
    Bought
    Sep 1, 2003
    Where
    Bakersfield, United States: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Feb 25, 2015, sent to the company Mar 6, 2015, published by CPSC Mar 20, 2015

    The product, in the report: Kenmore Elite built in Dishwasher (white front panel)

    I am sending this report regarding a very frightening situation that occurred last week with our Kenmore Elite Dishwasher (Model 665.16482300, Serial FR3406613), purchased in Sept 2004. We had loaded it and started it up and headed out to our son’s band concert. When we got home an hour later, we smelled the most horrid electrical burning smell as we entered our house. We determined it was coming from the dishwasher when we noted black soot on the counter above it. We turned the circuit breaker off to it and my husband removed the front panel. The entire control panel is blackened and the wires are clearly melted and soot covers it all. It horrifies me to think that our house could have burned down and/or my family could have been injured/killed if this had happened when we were sleeping or if we had been away for longer. I see there was a recall of similar DW’s from 2004 (but not our exact model #). I can understand appliances wearing out over time, but I don’t believe they should literally burn up; certainly the public should be safeguarded from this.

    Model
    665.16482300
    Serial number
    FR3406613
    Bought from
    Sears
    Bought
    Sep 6, 2004
    Where
    Spokane, Washington: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Feb 23, 2015, sent to the company Mar 3, 2015, published by CPSC Mar 18, 2015

    The product, in the report: Stainless steel Kenmore Elite dishwasher

    Dishwasher had a burning electrical smell and stopped working. Main control board and wiring harness to motors and heater were partially melted. Thermal fuse was blown. No other visible damage to dishwasher. These are significant parts and rendered the dishwasher inoperable and not fit for repair.

    Model
    665.13773K601
    Serial number
    FT2901439
    Bought
    Oct 1, 2006, about then
    Where
    Cape May Court House, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Feb 21, 2015, sent to the company Mar 2, 2015, published by CPSC Mar 17, 2015

    The product, in the report: Kenmore elite dishwasher model 665.16574202 serial number FP 3302972

    Dishwashet caught on fire during normal use.

    Model
    665.16574202
    Serial number
    FP3302972
    Bought from
    Sears, Michigan
    Bought
    Aug 19, 2003
    Where
    eastpointe, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Jan 28, 2015, sent to the company Apr 3, 2015, published by CPSC Apr 17, 2015

    The product, in the report: Dishwasher with Stainless Steel Tub

    The consumer stated that she started the cycle on the dishwasher. The consumer stated that there was burning smell and black smoke coming from the dishwasher after 20-25 minutes of turning it on. The consumer stated that the dishwasher was in the middle of the big wash cycle.

    The consumer stated that she cut off the circuit to the dishwasher.

    The consumer stated that there are black smoke marks by the vent. The consumer stated that her husband opened up the control panel and saw that one of the wires had come loose. The consumer stated that there was little bit of melting with wires and smoke damage on the inside of the control panel.

    The consumer was able to cut the electricity to the unit before it got out of hand.

    The consumer’s unit is not included in recall #05-123

    Model
    665.17464300
    Serial number
    FR1006289
    Bought from
    Sears, Virginia
    Bought
    Apr 1, 2004, about then
    Where
    Fairfax, Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Jan 23, 2015, sent to the company May 1, 2015, published by CPSC May 15, 2015

    The product, in the report: Kenmore Elite dishwasher; stainless steel

    On 01/03/15 the consumer set the unit to a normal wash cycle. The normal wash cycle takes about an hour. The consumer states just before the unit was about to complete the cycle he noticed flames coming from the top of the unit, near the control panel. The flames last for a few seconds and the unit shut off on its own. The consumer shut the circuit breaker off. He then opened the unit’s door and noticed an electrical burn odor. The consumer did not notice any burn damages other than around the control panel.

    The consumer contacted Sears on 01/21/15 and informed them of the incident. Sears arranged to have a technician examine the unit on 01/23/15 and the consumer would have to pay $69. The consumer was informed that he would not have to pay any additional charges since the unit is defective. However, on 01/23/14 the technician informed the consumer that the repairs would cost $350. The technician examined the unit and informed the consumer that a fuse in the control panel is burned and the control panel would need to be replaced.

    The consumer feels the unit poses a fire hazard and he does not believe he should pay for any repairs because it is a manufacturer defect.

    The unit is used once a day.

    The unit has only been repaired once prior to this incident. Sometime in March 2006 (estimated) the consumer contacted Sears and a technician replaced the unit’s water pump. The unit’s one year warranty was over and the consumer had to pay $365 for the repairs.

    Model
    665.16263402
    UPC
    Unknown
    Serial number
    FT0511560
    Bought from
    Sears, Delaware
    Bought
    Dec 1, 2006, about then
    Where
    Glen Mills, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Jan 22, 2015, sent to the company Jan 30, 2015, published by CPSC Feb 13, 2015

    The product, in the report: Kenmore Elite Dishwasher Model # 66512776K310

    I purchased a Kenmore Elite dishwasher (Model number 66512776K310) in March of 2014. Last week, the top rack failed and nearly came crashing down full of dishes. The failure is due to the small plastic prongs which hold the top rack in place. These prongs have cracked off in several places. I tried to order replacement parts from Sears and was told by two different representatives that they no longer make the part. This seems strange since it is a pretty new machine. They are going to send a repair technician out to look at the dishwasher in 2 weeks time. I asked how the technician would fix the machine, since they no longer make the part. I was told that the technician would be able to fix it. Hmmm. Seemed suspicious to me, so I did some research online and found that many, many consumers have had the same exact problem - many have posted pictures showing exactly the same broken plastic prongs. I believe Sears and/or Whirlpool (the manufacturer) know that they have a defective part, which is why they no longer make this particular part. If you google the part number ( W10350376 ), you will find a lot of dissatisfied customers. Many tell stories of how they were charged for service calls and/or parts that are supposed to be under warranty. There is plenty of evidence that the part is defective (becomes brittle and cracks off because it is not capable of withstanding the high temperatures in the machine) and that they are aware of it (they discontinued making and selling this particular part). It seems obvious to me that Sears/Whirlpool should be forced to recall any dishwasher with this defective part.

    Model
    Kenmore Elite Dishwasher Model # 66512776K310
    Bought from
    Sears, New Jersey
    Bought
    Mar 15, 2014, about then
    Where
    Ramsey, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Jan 18, 2015, sent to the company Jan 27, 2015, published by CPSC Feb 10, 2015

    The product, in the report: Kenmore Ultrawash dishwasher, white under the counter plastic tall tub.

    Less than half way through the dish washing cycle, black smoke and an electrical burning smell was coming out of my dishwasher. Kenmore Ultra Wash Model # 665-16362301 Serial # FR3517014, purchased Sept 2004. Tried to turn it off would not shut off. Had to unplug the unit.

    Model
    665-16362301
    Serial number
    FR3517014
    Bought from
    SEARS, California
    Bought
    Sep 5, 2004
    Where
    Placerville, California: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  38. Not said

    Made Jan 16, 2015, sent to the company Jan 27, 2015, published by CPSC Feb 10, 2015

    The product, in the report: kenmore dishwasher

    My kenmore dishwasher caught on fire. The control panel burned up. The Model No: 58716073201. The Serial No.: TH34668096.

    Model
    58716073201
    UPC
    154425301
    Serial number
    TH34668096
    Bought from
    sears, Virginia
    Bought
    Jan 25, 2005, about then
    Where
    newport news, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  39. No one hurt

    Made Jan 12, 2015, sent to the company Feb 4, 2015, published by CPSC Feb 20, 2015

    The product, in the report: Dishwasher Stock #17053 Type #577-0

    Consumer stated that his spouse had placed the dishwasher into cycle and approximately 20 mins later the smoke detector alerted him. He noticed that smoke had started to engulf the kitchen and flames were erupting from the the control panel of the unit, he contained the fire with the extinguisher. The circuit breaker was used to switch the power off. He contacted the fire department after this was done and they came out disconnected the dishwasher and removed it out of the house.

    (1/10/15) The manufacturer was contacted and they informed him that they could provide a 10 % discount to another dishwasher.

    Consumer feels that this dishwasher could have caused a house fire if no one was present and should be reported.

    Model
    665.17053400
    Serial number
    FR4001649
    Bought from
    Sears, New Jersey
    Bought
    Jun 3, 2006, about then
    Where
    Paramis, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jan 7, 2015, sent to the company Feb 10, 2015, published by CPSC Feb 26, 2015

    The product, in the report: dishwasher

    (01/03/2015) The consumer stated that he loaded the dishwater. During the wash cycle, smoke starting coming from the top of the control panel. The consumer stated that the plastic on the control panel was melting. The consumer turned the unit off and disengaged the fuse for the unit in the electric panel.

    The consumer stated that the unit is about eight years old.

    The consumer added in 1/2006 home was remodeled, and the dishwasher was installed along with all other appliances in 2003 approximately...

    Model
    665.16463300
    Serial number
    FR2107008
    Bought from
    in home when he moved in
    Where
    Dayton, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Jan 7, 2015, sent to the company Feb 10, 2015, published by CPSC Feb 26, 2015

    The product, in the report: Dishwasher

    Caller stated that she placed the dishwasher in use and retired to bed, she was awakened by an odor of electrical fire approximately 30-40 mins later. In her investigation, she noticed that smoke was emitting from the vents of the unit. The circuit breaker was used to switch the power off. The next morning when the dishwasher electrical panel was opened her spouse noticed that the electrical components had melted.

    There was a service call in March 2013 for a leak which was repaired.

    1/5/15 The manufacturer was contacted and she was informed that someone from the safety department would contact her. The submitter added she never received a call from them [mfr].

    Caller feels that this dishwasher is a fire hazard and should be reported.

    The consumer added she is very disappointed at Sears and Kenmore. Consumer also noted she has called customer service several times, spoke to 2 supervisors at Sears and Kenmore, and no one ever offered to send a technician to investigate what happened...Because the dishwasher is no longer under warranty, all they can do is send a technician to repair it (at a cost of about $400), which she is not going to take chances with the safety of her family with a dishwasher that started burning.

    The consumer stated she feels that Kenmore and Sears don’t care what happens to their customers, and she knows the appliance is not brand new, but when you buy a product you expect it to be safe.

    Model
    665.17263400
    Serial number
    FR5003433
    Bought from
    Sears, Wisconsin
    Bought
    Dec 1, 2004, about then
    Where
    Bristol, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made Dec 22, 2014, sent to the company Jan 2, 2015, published by CPSC Jan 16, 2015

    The product, in the report: Ultra Wash Dishwasher, stainless steel interior, white exterior

    Dishwasher began to smoke then erupted into flames. Fire!

    Model
    665 16382300
    Serial number
    FR 2511095
    Bought from
    Sears
    Bought
    Jun 12, 2004
    Where
    Plainview, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  43. Not said

    Made Dec 16, 2014, sent to the company Dec 24, 2014, published by CPSC Jan 12, 2015

    The product, in the report: Dishwasher, Kenmore, Model 665, Serial 16912001

    My dishwasher, Kenmore Elite Model 665, 16912001, caught on fire. Luckily we were home. Dishwasher started to run, my husband noticed white smoke, then black, and by the time he got to the dishwasher it was in flames. He put out the fire. Again, we were lucky to be home and we were lucky that he stopped the fire before it tripped the circuit breakers. We immediately called Sears, who gave us number for Kenmore My husband spoke to a [REDACTED], at Kenmore. We called hime 4 times. [REDACTED] was surprised that a service man did not call us. We called [REDACTED] again last Friday, We did not get a call back.

    I must add that we purchased this dishwasher in 2001. We had service on this dishwasher several times which was covered by the warranty. I know that since it is not covered under the warranty, Kenmore does not want to deal with us. We don’t understand why it is necessary to send a service person because they are not going to do anything in the first place.

    As per my search on the website, there was a recall on May 29, 1996, on Kenmore dishwashers that have model numbers beginning with 665, and serial numbersas 665.1665591 (Consumer Products letter). Since I purchased the dishwasher after that date, I assume that my model 665 was safe. When the service technician came to repair it, no mention was made that this model was ever recalled.

    I am writing this so that other people who have this dishwasher are protected against a fire. I never in my life thought that a dishwasher would catch on fire.

    Model
    Sears Kenmore
    UPC
    don’t know
    Serial number
    16912001 FLO 706401
    Bought from
    Sears, S.I.
    Where
    Staten Island, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  44. No one hurt

    Made Dec 3, 2014, sent to the company Dec 11, 2014, published by CPSC Dec 29, 2014

    The product, in the report: Kenmore Elite 24” Dishwasher

    Kenmore Elite 24” dishwasher, model number 66512773K310, purchased November 2013. The top rack of the dishwasher is poorly designed and unsafe. The rack slides are under sized and flimsy and do not support the weight the unit is expected to experience in normal use. Worse, the wheels that the top rack rolls on are plastic, held in place only with plastic spring clips. On our unit these clips broke, allowing the top rack to fall out of the washer. If the top rack were full of drinking glasses when this occurred it could cause a serious injury to anyone nearby from falling and broken glass. It could seriously injure a child nearby.

    This is a commonly experienced product failure. Numerous consumers have reported EXACTLY this issue with this model, and if their reports are to be believed, the company is well aware of the issue as it is readily acknowledged and recognized by repair staff.

    See http://www.consumeraffairs.com/homeowners/sears_dishwashers.html

    This is a defective and dangerous product that should be recalled and redesigned to be safe for its intended use.

    Model
    66512773K310
    Bought from
    Sears, Connecticut
    Bought
    Nov 9, 2013
    Where
    Woodbridge, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Dec 1, 2014, sent to the company Feb 12, 2015, published by CPSC Mar 2, 2015

    The product, in the report: Dishwasher Purchase date: 10/2004

    Caller stated that the dishwasher was placed into wash cycle approximately 5 mins later she noticed that there was black smoke emitting from the door, she opened the door but it kept running, her spouse had to switch it off from the circuit breaker. There were no visual damages but there was an overwhelming burnt odor which emanated inside the room. When the Sears repairman opened up the door of the dishwasher, the circuit panel was melted. The repairman said the electronics overheated and the damage was the worse he has seen.

    11/30 The retailer and manufacturer was contacted and she was informed that there was no recall for her unit and the issues she was having. She filed a report with the customer care center. The repairman said the caller would have to pay for the repairs since it is not under warranty or recall.

    Caller feels that dishwasher poses a fire hazard and she could have had a house fire if no one was home.

    Model
    665.17039400
    Serial number
    fr4103931
    Bought from
    Sears, New York
    Where
    Old Greeniwich, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Nov 29, 2014, sent to the company Dec 9, 2014, published by CPSC Dec 23, 2014

    The product, in the report: Kenmore Dishwasher 665-16032402 Serial Number FS4714499

    Kenmore Dishwasher 665-16032402 was running through a cleaning cycle, and members of the family were commenting that they detected a strange smell. It seemed like the smell was coming from the dishwasher, but was hard to know for sure. We paused the cycle to check inside the dishwasher but didn’t notice anything that was wrong. After resuming the cycle, we continued to notice the smell. I’m not certain how long the dishwasher was running, but seemed longer than normal. Shortly after, I heard a pop sound and saw black smoke coming from the top right of the dishwasher door. I ran to the dishwasher to open the door and smoke continued to come out of the door. I told my son to watch the dishwasher while I ran downstairs to turn off the circuit breaker. After I turned off the breaker, I heard my son yelling fire from upstairs. I ran back upstairs, grabbed the fire extinguisher and put out the flames that were burning through the inside of the dishwasher door. Once everything was settled down, I removed the control panel from the unit and noticed a high amount of damage around the wires to the control panel and plastic of the dishwasher door. After inspecting the control board itself, I also noticed what looks like a hot spot on the circuit board. I have pictures to document the incident.

    Model
    665-16032402
    UPC
    Stock No 16032
    Serial number
    FS4714499
    Bought from
    Sears
    Bought
    Nov 19, 2005
    Where
    Macomb, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Nov 26, 2014, sent to the company Dec 17, 2014, published by CPSC Jan 5, 2015

    The product, in the report: Sears Kenmore Elite Dishwasher model 665.12773K310

    Kenmore Elite Dishwasher 12773 utilizes plastic parts in the top rack slide mechanism. These parts fail in roughly one year, permitting the axles to separate from the wheels. The loaded top rack can fall onto the door or lower rack, causing glassware to break and presenting a hazard.

    Sears/Kenmore has refused to remedy the issue without cost, and one warranty representative suggested that I call Frigidaire if I am not happy with the resolution.

    Replacement parts are available on Amazon labeled as [REDACTED]. When I found them, they were listed #2 in dishwasher repair parts. Anecdotally a high-failure item. Presumably the parts can be found in dishwashers by Frigidaire, [REDACTED], and Kenmore.

    Others on the internet dealing with the same issue indicate that the replacement parts have not been redesigned, and as such, will likely fail near the one-year mark as the originals.

    Model
    665.12773K310
    Serial number
    F32416624
    Bought from
    Sears Home Appliance Showroom
    Bought
    Jun 24, 2013
    Where
    Katy, Texas: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Nov 25, 2014, sent to the company Dec 4, 2014, published by CPSC Dec 18, 2014

    The product, in the report: Sears Kenmore Elite

    My Kenmore Dishwasher, Model #665.16469300, Serial # FR0204104 caught fire. About 10 minutes after I started it, I heard a strange noise coming from the kitchen. When I went to go check, there were flames coming from the right top of the dishwasher and popping sounds like an electrical fire. I opened the latch to turn off the power and the flames extinguished. Not before leaving noxious fumes throughout my house and black soot on the counter top above the dishwasher.

    Model
    665.16469300
    Serial number
    FR0204104
    Bought from
    Sears
    Bought
    Jun 3, 2006, about then
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Nov 25, 2014, sent to the company Jan 14, 2015, published by CPSC Jan 29, 2015

    The product, in the report: Dishwasher

    The consumer stated that the control panel of his dishwasher caught on fire.

    The consumer stated that he ran a load of dishes at night. When the consumer woke up in the morning, he noticed a different odor.

    The consumer stated that from the outside of the dishwasher, there were smoke stains on the control panel. The consumer opened up the door and there was water inside the dishwasher. The dishwasher was cut off mid cycle.

    The consumer opened the control panel later in the day and noticed that the circuit board had caught on fire and melted.

    The consumer is certain that the dishwasher is no longer under warranty. The consumer is getting the dishwasher replace.

    The consumer stated that the fire was contained within the dishwasher. The consumer stated that there were no other damages.

    There are no recalls on this product.

    Model
    665.16532200
    Serial number
    FM2004826
    Bought from
    Sears, North Carolina
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Nov 6, 2014, sent to the company Nov 18, 2014, published by CPSC Dec 4, 2014

    The product, in the report: kenmore 665.13032K113 dishwasher

    Purchase a Kenmore dishwasher model 665.13032K113 about a year and a half ago. The heating element broke a piece off and burned a hole through the plastic dishwasher causing our floor to flood. The metal was so hot from the broken piece it actually made a hole through the plastic. A little longer and the hot piece of metal would have melted through completely though causing a risk of a fire below on floor or plastic parts below the dishwasher. Warranty did not cover but I think this is a safety issue more than anything and product should be recalled. Also we be contacting consumer rights groups and my personal attorney for immidiate refund as I believe it is not fair to have this for over a year and the amount to fix cost is greater than the purchase amount.

    Model
    665.13032K113
    Serial number
    F30827334
    Bought from
    Sears
    Bought
    Mar 20, 2013, about then
    Where
    Diamond Bar, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  51. Not said

    Made Oct 16, 2014, sent to the company Oct 24, 2014, published by CPSC Nov 7, 2014

    The product, in the report: Kenmore dishwasher model 665.17372301

    Kenmore dishwasher model 665.17372301 caught fire when used in a normal manner. There was a loud popping sound and then black smoke began pouring from the unit. The control panel was extremely hot to the touch.

    Model
    665.17372301
    Serial number
    FR2413960
    Bought from
    Sears
    Bought
    Jun 1, 2004, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  52. No one hurt

    Made Sep 26, 2014, sent to the company Oct 6, 2014, published by CPSC Oct 21, 2014

    The product, in the report: Kenmore Ultra Wash Dishwasher 665.1329 2K112

    The pins which hold the wheels onto the top rack of my dishwasher break every 9-12 months. I discover this when the top rack unexpectedly falls when the rack is pulled out to load or unload dishes. Fortunately I have caught the rack before it crashed into the bottom rack where it could break glasses and ceramic dishes. I’m glad it has not occurred when my elderly mother pulled the rack out, as the rack and dishes were rather heavy when falling unexpectedly, and could easily have pulled her off balance and caused a fall. I have owned the dishwasher for 2 years and am on the 3rd adjuster replacement. I note many others complaining of the same thing on line. Mine is a Kenmore dishwasher (Model 665.13292K112), but it appears[REDACTED]is the manufacturer. Kenmore has reimbursed me for the first two adjusters, but it appears they continue to use this same dangerous rack wheel/adjuster design in the models presently on display. This part should be made sturdier before an injury occurs.

    Model
    665.1329 2K112
    Serial number
    20902905
    Bought from
    Sears, Massachusetts
    Bought
    May 30, 2012
    Where
    Holliston, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Sep 25, 2014, sent to the company Oct 3, 2014, published by CPSC Oct 20, 2014

    The product, in the report: Kenmore Elite Dishwasher

    Kenmore Elite Dishwasher started smoking/fire from the circuit board while trying to run the dishwasher and would not stop until circuit breaker was switched off. Someone who would not know to turn the circuit breaker off on the main electrical box could allow the scenario to become safety critical to a point of burning the home down.

    Model Number 665.16052400 Serial Number FR4403761

    Model
    665.16052400
    Serial number
    FR4403761
    Bought from
    SEARS
    Bought
    Nov 6, 2004, about then
    Where
    Grand Blanc, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Sep 12, 2014, sent to the company Sep 22, 2014, published by CPSC Oct 6, 2014

    The product, in the report: Stainless Steel Kenmore Elite Limited Edition 8542516 under the counter dishwasher

    The Kenmoore Elite Dishwasher filled the house with smoke, charred the counter top, from the result of an apparent electrical fire in the electrical panel.

    Model
    Kenmore Elite Limited Edition 8542516
    UPC
    I don’t know
    Serial number
    I don’t know
    Where
    Jackson, Wyoming: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmoore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Aug 7, 2014, sent to the company Aug 15, 2014, published by CPSC Aug 29, 2014

    The product, in the report: kenmore dishwasher

    I have a Kenmore Dishwasher Model # 665.17034400. Yesterday, 8/6/2014, it caught fire. Apparently, there was some sort of overload in the controller. My wife smelled something burning before seeing any smoke. When she could not identify the source, she and my daughter got out of our house and called the fire department. By the time they arrived, smoke was coming out of the upper right portion of the dishwasher door, leaving a sooty residue. (I have pictures if it would help.) No one hurt, no serious damage, save the dishwasher itself.

    The dishwasher came with the house, which we purchased in 2006. I could not determine a manufacture date. It gets heavy use, and I had replaced the main motor myself about 2 years ago.

    I am concerned that the controller could overheat so badly without tripping the circuit breaker or some other safety mechanism. I wanted to report the incident in case there have been other problems.

    I am also reporting the incident to Kenmore.

    Thank you, [REDACTED]

    Model
    665.17034400
    Serial number
    FR5105889
    Bought from
    Last homeowner
    Bought
    Jan 15, 2006, about then
    Where
    Hillsdale, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  56. Not said

    Made Jul 1, 2014, sent to the company Jul 10, 2014, published by CPSC Jul 31, 2014

    The product, in the report: Kenmore Elite Dishwasher

    I have two Kenmore Elite Dishwashers. Two nights ago, the one in my kitchen caught fire. It was the result of a defective circuit board. I sent a complaint to Whirlpool (mfg of dishwasher) and they have not responded.

    Where
    Walla Walla, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  57. No one hurt

    Made Jun 30, 2014, sent to the company Jul 15, 2014, published by CPSC Jul 29, 2014

    The product, in the report: Dishwasher

    Caller stated that his dishwasher caught fire while it was in use. The dishwasher was placed in wash mode before retiring to bed, when he woke up he smelled an odor of electrical fire which permeated the entire house. He noticed that there were black soot on the exhaust vents of the dishwasher and the the control panel wiring was charred. The unit was in operable and had the strong burnt odor, he pulled it apart and removed it outside. There were service calls where the motor (1/2009) , control panel and console were replaced (10/22/09).

    6/30/14 The manufacturer was contacted and he was informed that his dishwasher was not affected by a recall and to file a report with the agency.

    Caller feels that this dishwasher is a fire hazard and should be reported.

    Model
    665.16032402
    Serial number
    FT0626517
    Bought from
    Sears, Ohio
    Bought
    Aug 18, 2007
    Where
    Walton Hill, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  58. Not said

    Made Jun 12, 2014, sent to the company Jun 20, 2014, published by CPSC Jul 7, 2014

    The product, in the report: KENMORE DISHWASHER STAINLESS STEAL FRONT

    Started my dishwasher before bed to wake up to smoke in my kitchen and flames shooting from the side and top of my dishwasher, you could hear a fring sound coming from the front of the dishwasher, i researched and found that there has been many of these type fires and there is a recall that my model # and serial# both fall into but I am being told that because my dishwasher has a stainless steal tube that it does not cover my unit. all of these recalls such as release#05-123 state that they have faulty wireing issues that casue over heat and fire. why would the tube being plastic or stainless steal change that? if i would not been at home my house would have caught fire... and i feel sure that if i turned my breaker back on today that would happen. i have been in contact serveral times for 4 days now and had serveral people tell me yes mine was covered but Whirlpool would be responceable then today i was told that they couldnt even find a recall at all.. I NEED HELP PLEASE.

    Model
    665.17053400
    Serial number
    FR3801310
    Bought from
    SEARS, Georgia
    Bought
    Oct 21, 2004, about then
    Where
    DACULA, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand KENMORE, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  59. No one hurt

    Made Jun 11, 2014, sent to the company Jun 19, 2014, published by CPSC Jul 3, 2014

    The product, in the report: Kenmore elite dishwasher. I have receipt and owners manual

    Dishwasher was running on normal cycle . I was upstairs when I noticed a strong smell coming from downstairs. I went down stairs and saw smoke / haze in the kitchen. I saw it was coming from the dishwasher control panel when suddenly flames burst out of the top of the panel. I shut the power off and the smoke and flames stopped. Later that night my husband removed the face of the control panel to find the wiring burnt and melted.

    Model
    6651646
    Bought from
    Sears
    Bought
    Aug 22, 2004
    Where
    Sewell, Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made May 24, 2014, sent to the company Jun 5, 2014, published by CPSC Jun 19, 2014

    The product, in the report: Kenmore elite dishwasher purchased in 2005 model number 665.16264401

    I have a Kenmore Dishwasher Model number 665.16264401. I started the dishwasher and about 35 minutes into the cycle I smelt something burning. I went into kitchen and white smoke was coming from the control panel of the dishwasher. I opened the door which normally stops it and it kept washing and spraying water. I closed the door and black smoke started to come out, I then ran to the breaker to turn it off. I turned the breaker back on and it started up again. I had to unhook the electricity to the dishwasher. The front panel was very hot and front was starting to melt. Glad I was home or the house would of been on fire.

    Model
    665.16264401
    Serial number
    FS1701080
    Bought from
    Sears Roebuck
    Bought
    Jul 6, 2005, about then
    Where
    McHenry, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made May 20, 2014, sent to the company Jun 9, 2014, published by CPSC Jun 23, 2014

    The product, in the report: Elite Dishwasher

    May 19th, 2014 the caller’s dishwasher had been running for about thirty minutes when they heard a loud pop, flames began shooting out the top of the door along with black smoke pouring out of the vents in the door.

    He could smell electrical burning.

    The caller opened the door, observed that there was no fire inside the dishwasher but was still in the door.

    He ran to grab the fire extinguisher, came back then noted that the fire appeared to be subsiding on it’s own.

    There are no injuries being reported

    The caller has not contacted the manufacturer and does not intend to contact them.

    Model
    665.16912001
    Serial number
    FL1908
    Bought from
    Sears, New York
    Bought
    May 15, 2001, about then
    Where
    Calverton, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made May 9, 2014, sent to the company May 16, 2014, published by CPSC Jun 2, 2014

    The product, in the report: Dishwasher, Kenmore Elite Model 17584200, Serial FM3701918

    Dishwasher started electrical fire. I am guessing it was control panel. Lots of Smoke.

    Model
    17584200
    Serial number
    FM3701918
    Bought from
    Sears, Illinois
    Where
    New Lenox, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made May 7, 2014, sent to the company May 14, 2014, published by CPSC May 29, 2014

    The product, in the report: Kenmore dishwasher stock # 160324, type # 575-0

    On 5/6/2014, our Kenmore dishwasher, model # 665.16032400, serial number FR3602355, caught fire. The control panel in the upper portion of the dishwasher door is melted and charred. The dishwasher was running at the time. There is water in the bottom of the dishwasher. We were home at the time, but not near the kitchen. We became aware of the problem from the smell of smoke, which pervaded our home. By the time we got to the kitchen, the damage had been done, and the dishwasher was no longer working. Our home circuit breaker did not go off.

    Model
    Kenmore # 665.16032400
    Serial number
    FR3602355
    Bought from
    Sears, Pennsylvania
    Bought
    Oct 10, 2006
    Where
    Philadelphia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Apr 24, 2014, sent to the company May 2, 2014, published by CPSC May 16, 2014

    The product, in the report: Kenmore Elite Ultra Wash Dishwasher

    We own a Kenmore Elite Ultra Wash dishwasher, Model #665 17482300, Serial #FR3403252, purchased 12/27/2004. On Monday, 4/21/2014 we turned it on to do dishes. Shortly thereafter the dishwasher door caught fire. The control panel was burning. House filled with terrible smelling smoke. We opened the door and pulled the plug on the dishwasher. It was definitely the control panel on door that burned. Thank heavens we were home at the time.

    Model
    665 17482300
    Serial number
    FR3403252
    Bought from
    Sears, Florida
    Bought
    Dec 27, 2004
    Where
    Ft. Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite Ultra Wash Dishwasher, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Apr 21, 2014, sent to the company May 8, 2014, published by CPSC May 22, 2014

    The product, in the report: Under the counter dishwasher Model #: 665.16059402 Serial #: FT0904030

    The consumer stated that she had her dishwasher in cleaning cycle for about 10 minutes when she sensed a burning plastic odor. Immediately after, she saw blue sparks and black smoke coming from inside of the dishwasher. Following this, a friend disconnected the circuit breaker for the dishwasher. The consumer discontinued the use of the dishwasher.

    The consumer contacted the manufacturer. They scheduled a repair technician to inspect the dishwasher 4/16/14.

    4/16/14- The technician (Technician #: [REDACTED]) inspected the dishwasher and determined that the control panel was the reason for the fire. He determined that since this unit is not affected by recall #05-123 is not eligible for a free repair. The technician advised the consumer to contact the manufacturer.

    4/20/14- The consumer contacted the manufacturer. They scheduled a repair technician to inspect the dishwasher for 05/14/2014. The consumer thinks this date is “unreasonable”.

    The consumer thinks this product should be included in recall #05-123 because it poses the same Hazard: An electrical defect within the dishwashers’ wash motor wiring poses a risk of the motor overheating and possibly catching fire.

    Model
    665 16059402
    Serial number
    FT0904030
    Bought from
    Sears, Tennessee
    Where
    Fayetteville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Mar 10, 2014, sent to the company Mar 19, 2014, published by CPSC Apr 2, 2014

    The product, in the report: Dishwasher white standard size

    I own a Kenmore dishwasher. Before work I set the dishwasher to run on a delay. After returning home I found that the front of the dishwasher had burned and is no longer functional.

    Model
    587.15077201
    Serial number
    TH32445569
    Bought from
    Sears
    Bought
    Mar 5, 2001, about then
    Where
    Gray, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Mar 5, 2014, sent to the company Mar 31, 2014, published by CPSC Apr 14, 2014

    The product, in the report: Dishwasher

    Caller stated that while the dishwasher was in use for approximately 10 mins, he noticed that there was white smoke emitting from the top and sides and a strong electrical fire odor. They tried to power it off using the control panel but the functions failed and his spouse disconnected the unit from the electrical power.

    Service calls included the following;- heating element replacement 5/2013, door gasket sealed sometime in 2012. Replacement of control panel 2012 and 2013.

    The manufacturer was not contacted as yet.

    Caller feels that this dishwasher is a fire hazard and should be recalled.

    The unit is not part of recall.

    Model
    665.16033401
    Serial number
    fs1305886
    Bought from
    Sears, Tennessee
    Bought
    Mar 5, 2005, about then
    Where
    Arlington, Tennessee: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Feb 10, 2014, sent to the company Feb 19, 2014, published by CPSC Mar 6, 2014

    The product, in the report: White Dishwasher

    Kenmore dishwasher model 665-16032401 started smoking considerably. My wife was luckily working from home when 15 minutes into the cycle the incident started. She opened the door to turn off the machine and went in the basement to throw the breaker. It is mid winter here in New England and she had to open the windows to get all the smoke out There is a burn mark on the front about an inch in diameter on the plastic. it is about 1.5 inches to the right of the start button and 1.5 inches down from the start button as well.

    Model
    665-16032401
    UPC
    16032
    Serial number
    fs1413582
    Bought from
    sears
    Bought
    Mar 9, 2006, about then
    Where
    Berkley, Massachusetts: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Feb 5, 2014, sent to the company Feb 12, 2014, published by CPSC Feb 28, 2014

    The product, in the report: Kenmore Elite Dishwasher model #665.17283400. Stainless steel, with stainless steel tub.

    Kenmore Elite model # 665.17283400 control board caught fire. Smoke and fumes erupted from top right of dishwasher. Unplugged dishwasher and allowed to cool. Entire house stunk of burning electronics. Upon inspection, control board caught fire melting the board, the plastic around and above it, and frying all the wires.

    Model
    665.17283400
    Serial number
    FR3801123
    Bought from
    sears, California
    Bought
    Feb 1, 2009, about then
    Where
    rancho cordova, California: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  70. Hurt, no treatment

    Made Jan 31, 2014, sent to the company Mar 27, 2014, published by CPSC Apr 10, 2014

    The product, in the report: Dishwasher

    Caller started his dishwasher around 7:00pm on January 29th, 2014 then left to run errands. The caller returned around 8:15pm to find his home filled with smoke. He immediately flipped the breaker since it had not tripped then began opening windows and doors. The unit has a strong odor of burned electronics, no longer runs and for these reasons the caller has removed the dishwasher from his home to his front porch under a tarp.

    The caller is reporting this issue due to the existence of a potential severe fire hazard.

    There are no injuries to report He has not contacted the manufacturer but does intend to contact them.

    Model
    655-16049400
    Serial number
    FR3601948
    Bought from
    Sears
    Bought
    Jan 20, 2004, about then
    Where
    Port Townsend, Washington: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  71. Not said

    Made Jan 28, 2014, sent to the company Feb 5, 2014, published by CPSC Feb 21, 2014

    The product, in the report: Kenmore black front dishwasher, metal tank. 24” wide

    Dishwasher motor caught fire today during the cycle. The timer indicated “42” remaining in the cycle. I just happened to be right there in the kitchen and smelled smoke and then saw it. I pulled the handle of the dishwasher to stop the cycle and the smoke subsided. Dishwasher seemed to have been working correctly and water was still in the bottom. I tried closing it again to cancel the cycle but then flames shot out under the control panel on the door so I opened it again to stop the cycle.

    Model
    665.17579202
    Serial number
    FP3506444
    Bought from
    Sears, Connecticut
    Bought
    Jul 1, 2003, about then
    Where
    New Fairfield, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  72. No one hurt

    Made Jan 14, 2014, sent to the company Jan 24, 2014, published by CPSC Feb 7, 2014

    The product, in the report: Under counter built-in dishwasher

    Electrical fire in control circuit of dishwasher.

    The outside brand is Kenmore Elite but on disassembly it’s a Whirlpool

    Control board part number 8564546 caught fire, melting plastic in the surrounding casing. Caught it in time (smelled then saw smoke), turned it off, will now have to replace the appliance. Thankfully no injuries or property damage.

    Model
    665.16293400
    UPC
    ?
    Serial number
    FS1307830
    Bought from
    ?, Alberta
    Bought
    Jan 1, 2014, about then
    Where
    calgary, Canada: Home/Apartment/Condominium
    Who was involved
    Age 44, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Jan 4, 2014, sent to the company Jan 13, 2014, published by CPSC Jan 29, 2014

    The product, in the report: Under counter dishwasher, Black, with stainless steel interior

    Dishwasher control made a poof sound and then began smoking and then arcing sounds and more smoke while running. Neither the Cancel button nor opening the door would stop the motor. Only unplugging stopped the machine. Kenmore Elite (Whirpool) Model 665.16059400, Serial no. FS0906331

    Model
    665.16059400
    Serial number
    FS0906331
    Bought from
    Sears, Louisiana
    Where
    Baton Rouge, Louisiana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Dec 27, 2013, sent to the company Jan 6, 2014, published by CPSC Jan 21, 2014

    The product, in the report: Dishwasher

    Control Panel on Kenmore Dishwasher exploded and burned during use. Sounded like a muffled boom and there was a flash. There was melted plastic and metal. The damage was extensive to the control board, housing panel and wiring harness. Cost to repair was more than 75% cost of a new comparable dishwasher

    Model
    665.16262400
    Bought from
    sears, North Carolina
    Bought
    Mar 25, 2005
    Where
    Advance, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 48, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Dec 25, 2013, sent to the company Jan 3, 2014, published by CPSC Jan 17, 2014

    The product, in the report: Dishwasher, Kenmore Elite

    I have had my dishwasher for a number of years. Recently the control panel would only work intermittently. It stopped working all together after filling the dishwasher with water the last time. I took the door apart to inspect the control panel and the wires. I found that the wires had melted into the sound deadening material on the door due to extreme heat. I researched this issue online and found that this model dishwasher was the subject of a recall due to fires caused by the overheating. Unfortunately the recall apparently only covers plastic front models where mine has a stainless steel front.

    Model
    665.13773K600
    Serial number
    FT1702082
    Bought from
    Sears, Washington
    Bought
    Dec 20, 2007, about then
    Where
    Caldwell, Idaho: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Dec 17, 2013, sent to the company Jan 16, 2014, published by CPSC Feb 3, 2014

    The product, in the report: dishwasher

    (12/01/2013) The consumer stated that they smelled something burning in the kitchen so they shut off the power to the dishwasher. The consumer called, [REDACTED]a friend.

    !2/17/2013) [REDACTED]took the dishwasher apart and discovered that the circuit board had caught on fire.

    Model
    665.16012401
    Serial number
    FS1105865
    Bought from
    Sears, Pennsylvania
    Bought
    Mar 5, 2005, about then
    Where
    Donora, Pennsylvania: Mobile/Manufactured Home
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Dec 12, 2013, sent to the company Jan 30, 2014, published by CPSC Feb 13, 2014

    The product, in the report: Dishwasher with plastic tub

    The consumer stated that in 2010 the heating element burnt a hole in the bottom of her dishwasher. The consumer was informed by the manf that this dishwasher was causing such problems. The manf replaced the plastic tub and the heating element since the unit was still under warranty.

    The [consumer] stated that same incident occurred again. The consumer stated that there was a hole in the bottom of the dishwasher. The consumer was looking through the tub and noticed the hole. The consumer stated that there was no smoke or burning smell. The consumer stated that the unit was making a humming noise.

    The consumer stated that the manf informed her that her unit was no longer under warranty. They informed her that they would not be able to do anything about it.

    The consumer’s unit is not included in recall #05-123. The serial # falls out of the recalled range.

    Model
    665.16032403
    Serial number
    ST3321700
    Bought from
    Sears, Texas
    Bought
    Sep 14, 2006
    Where
    Pasadena, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  78. Seen by a doctor or nurse

    Made Dec 12, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 8, 2014

    The product, in the report: Kenmore Stainless steel tub under counter dishwasher, stainless steel, products number 665-1593K210, Serial number F23301404, leak at left side door

    New Kenmore dishwasher door leaks on left side of door result of water accumulation under dishwasher/flooding. The water results in mold which is hazardous, especially to individuals that have a hypersensitivity Type I or IV reaction. Note, with a new product, one is unaware of water and allergen danger.

    Model
    665-15693K210
    Serial number
    F23301404
    Bought from
    Sears
    Bought
    Mar 19, 2013, about then
    Where
    San Clemente, California: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    Reports CPSC links to it
    20140226-72607-2147446905
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  79. Not said

    Made Dec 10, 2013, sent to the company Dec 18, 2013, published by CPSC Jan 3, 2014

    The product, in the report: Kenmore white dishwasher 24” wide.

    My Kenmore dishwasher caught fire last night while running the wash cycle.

    Model
    665.15891793
    Serial number
    FH 5203964
    Bought from
    Sears, Wisconsin
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  80. No one hurt

    Made Dec 5, 2013, sent to the company Dec 13, 2013, published by CPSC Dec 30, 2013

    The product, in the report: Kenmore Elite Ultrawash Quiet Guard Dishwasher Black Mod: 665.17059400

    Dishwasher was running for about 10 mins when I heard crackling noises from the kitchen. I thought it was the coffee maker heating up. When I went into kitchen, there were sparks and grey smoke billowing out of the top and side of the washer. I pulled the door open thinking this would turn off the dishwasher, but instead the washer continued to run shooting water out into the kitchen. I then went and turned off the circuit breaker. When I tried to shut the door to the washer, the smoke continued to fill the room (with the breaker still off). the door remained open for over a week before it was able to be closed.

    Model
    Mod: 665.17059400
    Serial number
    FR4703169
    Bought from
    Sears
    Bought
    Aug 24, 2004, about then
    Where
    Alachua, Florida: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite Ultrawash Quiet Guard Dishwasher Black, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Nov 12, 2013, sent to the company Nov 20, 2013, published by CPSC Dec 5, 2013

    The product, in the report: Kenmore dishwasher

    Shortly after starting our Kenmore dishwasher on 11/5/2013, black smoke erupted from the front door panel. The dishwasher continued to run even after opening the door and pushing the control panel buttons to stop the unit; the unit stopped once I tripped the electrical breaker on the outside, house breaker-panel. The local fire department removed the unit to check the cabinet area, but the only visible damage was the dishwasher panel door.

    Dishwasher unit data: Kenmore ID Model # 665.16024400; Serial # FR3601006; Mfg Date stamped on rear of casing 08/30/04 at 03:06 am. Maintenance to the liquid rinse agent dispenser is the only service call on the unit and it was performed by a Sears service technician.

    Model
    Model 665.16024400
    Serial number
    FR3601006
    Bought from
    Sears, California
    Bought
    Sep 1, 2004
    Where
    Roseville, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Oct 19, 2013, sent to the company Oct 28, 2013, published by CPSC Nov 12, 2013

    The product, in the report: SEARS Kenmore Undercounter Dishwasher model 665 1650 2200. Serial number FP 0610649

    I have a Kenmore Ultra Wash dishwasher model # 665 1650 2200, purchased 2/23/2003. It was running on a delayed start up. The dishwasher started emitting a burning smell so I went to check on it. Dark smoke and flames were coming out of the front panel of the dishwasher. I tried to turn it off but none of the buttons in the control panel worked. I then have an appliance switch in the kitchen that I used to turn it off. A Sears technician looked at it and said that the Board Panel had caught fire and that the wiring harness had also burned up. He said that the touch control panel was damaged also.

    Model
    Kenmore ULTRA WASH dishwasher model 665 165 2200
    Serial number
    FB 0610649
    Bought from
    Sears
    Bought
    Feb 23, 2003
    Where
    Harrison, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Ultra Wash, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  83. Hurt, no treatment

    Made Oct 4, 2013, sent to the company Nov 14, 2013, published by CPSC Nov 29, 2013

    The product, in the report: Dishwasher with plastic tub

    The consumer stated that there was a loud pop in the dishwasher while it was running after 10-15 mins of use. The consumer opened up the door, but the wash did not stop.

    The consumer closed the door and pressed the cancel button. The control panel did not work. The consumer saw increase in smoke from the control panel. Consumer went and cut the circuit breaker off.

    The consumer turned on the circuit breaker after some time and the unit turned on and started smoking immediately. The consumer stated that she has the circuit breaker off for now.

    The consumer stated there was gray smoke, and plastic fume. The consumer believes that the fumes might be giving her headaches.

    The consumer will contact the manf regarding the incident and the recall.

    The consumer stated that there are no other property damages besides the dishwasher.

    The consumer’s unit is included in recall #05-123.

    Model
    655.17352301
    Serial number
    FR2708132
    Bought from
    Sears, North Carolina
    Bought
    Jul 30, 2004
    Where
    Apex, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  84. No one hurt

    Made Oct 1, 2013, sent to the company Nov 14, 2013, published by CPSC Nov 29, 2013

    The product, in the report: Build in under the counter dishwasher

    The consumer stated that his wife was running the “quick cycle” and approximately 5 minutes later she saw smoke being emitted from the control panel. The consumer stated that he opened the door to the dishwasher and there was no activity in the machine. He stated that he decided to turn off the circuit breaker. The consumer stated that it took approximately 1 day for the smoke to dissipate.

    He stated that the fire stayed contained in the control panel. The consumer stated that that the control panel had melted and when the control panel was removed there were burn marks inside.

    The consumer stated that no one was injured and there were no damages to his home structure.

    The consumer stated that he contacted the manufacturer and they informed him that his dishwasher was out of warranty. The consumer stated that the manufacturer did not provide any assistance.

    The consumer stated that he believes this product should be investigated due to the fire hazard that it poses to consumers.

    Model
    665.15939000
    UPC
    Unknown
    Serial number
    FL5010216
    Bought from
    Sears, California
    Bought
    Oct 1, 2002
    Where
    Simi Valley, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  85. Hurt, no treatment

    Made Sep 27, 2013, sent to the company Oct 23, 2013, published by CPSC Nov 6, 2013

    The product, in the report: Sears Kenmore Elite Model 166.16052400

    Sears Kenmore Elite Ultra Wash dishwasher Model No. 665.16052400

    Built in 9 year old dishwasher circuit board overheated and started fire on circuit board in control panel - burned through plastic box in which circuit board is located and then into plastic control panel - burned through control panel leaving soot on panel and smoke in air. Noticed when smelled smoke while in another room.

    No recall noted on Sears web site.

    Model
    166.16052400
    Bought
    Jan 1, 2004, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  86. No one hurt

    Made Sep 19, 2013, sent to the company Oct 31, 2013, published by CPSC Nov 15, 2013

    The product, in the report: Dishwasher

    September 16th, 2013 the caller’s wife loaded the dishwasher, started it and began working on her laptop. About a half hour through the cycle the dishwasher began sparking near and from the control panel. She then saw blue flames coming from the control panel which were approximately five or six inches high. She screamed for her husband who came running in her direction and as quickly as he saw what was happening he flipped the breaker off, then began opening windows and doors.

    There are no injuries reported

    Caller contacted the manufacturer September 16th, 2012, received no offer other than help could be purchased for the cost of $75.00 to the consumer if a technician was sent out to look at the unit.

    Model
    665.17039401
    Serial number
    FS0804662
    Bought from
    Sears, New York
    Bought
    Mar 1, 2005
    Where
    Cortlandt Manor, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Sep 15, 2013, sent to the company Sep 23, 2013, published by CPSC Oct 23, 2013

    The product, in the report: Kenmore ultra wash dishwasher model 665.17269400

    While using the Kenmore ultra wash dishwasher, smoke began pouring out of the top control panel. Immediately opened the dishwasher to stop the unit but it kept running, throwing water every where. Unplugging the unit from under the cabinet was quickest/surest way to stop the unit. It appears that the circuit board overheated and was burning.

    Model
    665.17269400
    Bought from
    Sears, Florida
    Bought
    Jan 1, 2004, about then
    Where
    Hobe Sound, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Sep 11, 2013, sent to the company Sep 27, 2013, published by CPSC Oct 29, 2013

    The product, in the report: dishwasher with stainless steel inside

    (09/07/2013) The consumer stated that his wife smelled smoke. Smoke was coming out of the dishwasher. She opened the door and flames came out from the circuit board. The dishwasher was in the middle of a cycle. The consumer stated that it did not trip the circuit breaker. He had to go to the circuit breaker and kill the power.

    Model
    665.16574201
    Serial number
    FP0902380
    Bought from
    Sears, Florida
    Bought
    Mar 3, 2003
    Where
    Port St. Lucie, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Sep 5, 2013, sent to the company Sep 12, 2013, published by CPSC Sep 26, 2013

    The product, in the report: Kenmore Elite Built-in Dishwasher. Model #665.16934 Re: Whirlpool control module Part #8528172 UPC code #2817270578839

    The Whirlpool control module that is in the door of the appliance in the cavity between the exterior cover panel and the door frame overheated and caught fire. If I had not been right there when I smelt and saw the smoke and flame to extinguish it a few seconds after it ignited it would have spread to the cover plastic panel, the wooden cabinets and then the rest of the kitchen and become a major house fire.

    Model
    665.16934
    UPC
    2817270578839
    Serial number
    FL4803411
    Bought from
    Sears, Washington
    Where
    Mount Vernon, Washington: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite Built-in Dishwasher, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Sep 4, 2013, sent to the company Sep 11, 2013, published by CPSC Sep 25, 2013

    The product, in the report: Dishwasher

    kenmore dishwasher model # 2213749K601, Serial # FW3420352, Purchased on 01/03/08 Fire around the electric heater element, the wire that feeds the element was melted and plastic around it also was melted.

    Model
    2213749K601
    Serial number
    FW3420352
    Bought from
    Sears
    Bought
    Jan 3, 2008
    Where
    Mineral Point, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Sep 3, 2013, sent to the company Sep 11, 2013, published by CPSC Sep 25, 2013

    The product, in the report: stainless steel front Sears Kenmore Elite dishwasher

    My Sears Kenmore Elite dishwasher gets so hot that it melts its own plastic parts. It has melted the soap dispenser, silverware holder, plastic stops for pull out racks, and various other parts. These parts melt onto the heat element and cause smoke. Last night, our fire alarm went off while the dishwasher was running because of a small fire inside the dishwasher.

    Model
    665 1311
    Serial number
    FW4310739
    Bought from
    Sears
    Bought
    Dec 29, 2009, about then
    Where
    middletown, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Aug 24, 2013, sent to the company Sep 3, 2013, published by CPSC Sep 17, 2013

    The product, in the report: Kenmore Elite Dishwasher Model 865.17462300 purchased September 2004

    Kenmore Elite dishwasher model 865.14762300 control panel began smoking and shooting out sparks during a wash cycle.

    Purchased September 2004 from Sears

    Model
    865.17462300
    Bought from
    Sears, New York
    Bought
    Sep 22, 2004
    Where
    Victor, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Aug 16, 2013, sent to the company Sep 16, 2013, published by CPSC Sep 30, 2013

    The product, in the report: Dishwasher

    The consumer says that his wife loaded the dishwasher. Ten minutes later, she saw smoke emitting from the kitchen. Flames were not visible, just heavy smoke. There are pieces of plastic near the control panel that are melted.

    The consumer says his wife unplugged the dishwasher to get it to stop. The consumer says they have never had any issues with the unit prior to the incident.

    The consumer contacted the retailer/manufacturer who are unable to do anything for him.

    Model
    665.17389300
    Serial number
    FP4001379
    Bought from
    Sears, Ohio
    Bought
    Aug 15, 2003
    Where
    Temperance, Michigan: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  94. Not said

    Made Aug 2, 2013, sent to the company Aug 30, 2013, published by CPSC Sep 16, 2013

    The product, in the report: dishwasher with plastic tub

    (08/01/2013)The consumer stated that around 4pm she put the dishwasher on a 6 hour delay. Around 10pm the consumer stated that she was sitting at the kitchen table when she heard a pop sound. The consumer turned and looked at the dishwasher. Smoke was coming out of the front of the dishwasher. The consumer stated that she lifted the handle to stop the dishwasher but it continued to spin. The consumer stated that she closed the door and pushed the cancel drain button. It did not immediately stop. The smoke gradually subsided.

    Model
    665.17034400
    Serial number
    FR5105011
    Bought from
    Sears, Pennsylvania
    Bought
    Dec 11, 2004
    Where
    Boyertown, Pennsylvania: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  95. First aid

    Made Aug 1, 2013, sent to the company Aug 9, 2013, published by CPSC Aug 23, 2013

    The product, in the report: Kenmore Elite Dishwasher, manufactured by Whirlpool - stainless steel

    Kenmore Elite Dishwasher (made by Whirlpool); Model # 665.17463300 / Serial # FR2808370

    - control panel caught on fire, filled house with smoke - unable to shut off except at circuit breaker box - family was home, otherwise house might have burned down

    There is a recall for these dishwashers -- the serial number is included in the recall range, but the model number is not. The model we have is the stainless steel version, which is included in the description of the recalled dishwashers, but the model number is not included in the list of recalled models.

    The list of recalled models needs to be updated to include this model number.

    Model
    665.17463300)
    UPC
    8533378
    Serial number
    FR2808370
    Bought from
    Sears, Virginia
    Bought
    Jul 11, 2004
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 2, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Kenmore Elite, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  96. No one hurt

    Made Jul 28, 2013, sent to the company Aug 5, 2013, published by CPSC Aug 19, 2013

    The product, in the report: Kenmore Elite Dishwasher Model# 665.16462300 Serial# FR0405267 Stock# 16462 Type# 577-0

    Dishwasher spontaneously caught fire in the area behind the control panel

    Kenmore Elite Model# 665.16462300 Serial# FR0405267 Stock# 16462 Type# 577-0

    Model
    665.16462300
    UPC
    N/A
    Serial number
    FR0405267
    Bought from
    Sears
    Where
    Derry, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore Elite, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Jul 22, 2013, sent to the company Aug 7, 2013, published by CPSC Aug 21, 2013

    The product, in the report: Dishwasher

    The consumer says that he was running the dishwasher when he heard crackling and sizzling noises short flames were emitting from the front display cover and smoke.

    The consumer says he turned it off and then shut if off at the breaker. The consumer says that there is charring near the control panel seam.

    The consumer has not yet contacted the manufacturer. His unit is under recall (Release # 05-123).

    Model
    665.16054400
    Serial number
    FR4501465
    Bought from
    came with home
    Bought
    Jul 15, 2007, about then
    Where
    Sebastian, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  98. Not said

    Made Jul 18, 2013, sent to the company Jul 26, 2013, published by CPSC Aug 9, 2013

    The product, in the report: Kenmore Elite Dishwasher model # 665.16482300

    I purchased a Kenmore Elite dishwasher model #665.16482300 in Sept 2004. Last night I smelled something burning and the dishwasher turned off mid-cycle. The repair man today said that the electronic control board caught on fire damaging everything around it. Fortunately it was self-contained within the housing and did not catch the kitchen on fire. I believe this is a safety issue and fortunately I was still awake when this occurred as many people have a delay cycle that they use on their machine.

    Model
    665.16482300
    Serial number
    FR03406698
    Bought from
    Sears, Indiana
    Bought
    Aug 31, 2004
    Where
    Indianapolis, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Unspecified
  99. No one hurt

    Made Jul 16, 2013, sent to the company Aug 1, 2013, published by CPSC Aug 15, 2013

    The product, in the report: Dishwasher

    The consumer stated that dishwasher was in use and she believed that the cycle was completed before retiring to bed. She was awakened a few hours later to the smell of smoke, in her investigations she noticed that smoke was emitting from above the control panel and there was a red glow of light illuminating from the behind the control panel. The breaker was used to switch the power off.

    7/16/13 The manufacturer was contacted, she was advised that the dishwasher was not part of a recall and to file a report with the agency.

    The model and serial number is not related to a recall.

    The caller is concerned that this dishwasher could have caused a house fire if she was not present.

    Model
    587.15072201
    Serial number
    TH33464208
    Bought from
    installed in home, New Jersey
    Bought
    Jul 3, 2004
    Where
    Forked River, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Jul 15, 2013, sent to the company Aug 2, 2013, published by CPSC Aug 16, 2013

    The product, in the report: Dishwasher

    The consumer says he was home when he suddenly smelled smoke after 2-3 minutes of being turned on. He looked at the dishwasher and smoke was emitting from he electrical panel of his dishwasher.

    The unit would not shut off until he turned off the circuit breaker. He tried to turn it back on but it started smoking again. No flames were present. Thankfully they did not step out of th the house like they intended to.

    He called the retailer/manufacturer who offered a 10% discount on his next purchase. The consumer says his unit is experiencing the same hazard as listed in Release # 05-123. He has the same brand but the model number is off by one digit.

    Model
    665.1722940
    Serial number
    FS1601067
    Bought from
    Sears
    Bought
    Jul 15, 2005, about then
    Where
    Groveland, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Kenmore, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dishwashers

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The state average is 14.3.

Source:

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