Hearth Record

Assured Hospice & Palliative Care

A hospice in Plano, Texas 75074

700 E Park Blvd Ste 102, Plano, Texas 75074. (469) 927-4813.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 92 hospices serving ZIP code 75074 had 3.

The last inspection on record was on Aug 19, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Aug 19, 2025: recertification inspection by the state1 deficiency

  • Counseling services (42 CFR 418.64(d)(1))

    The inspectors’ words, 473 words

    “Based on record review and interviews, the agency failed to develop a bereavement plan of care that specified the bereavement services to be offered and the frequency of this service for 1 of 1 discharged patient records reviewed. Citing Patient #1. This failure placed Patient #1’s family at risk of not being offered bereavement services such as spiritual counseling, emotional counseling and dietary needs. Findings:Review of Patient #1’s medical record revealed a start of care date of 9/28/2023. Further review of the medical record revealed that Patient #1 died on 10/24/2023. Nowhere in Patient #1’s medical record was there a bereavement plan of care. Review of the agency’s undated bereavement binder did not contain a bereavement plan of care for Patient #1. An interview was conducted with the agency’s Administrator on 8/18/2025 at approximately 2:10 p.m. The surveyor inquired as to where the bereavement plan of care was for Patient #1. The Administrator stated “...I don’t know...”A telephone interview was conducted with the Bereavement Coordinator E on 8/18/2025 at approximately 2:30 p.m. The surveyor inquired if the Bereavement Coordinator developed and was following a bereavement plan of care for Patient #1. Bereavement Coordinator E stated, “...I know I follow up…I am not sure… I have no answer to your question if there even is a plan of care…I have no recollection of it…” The surveyor inquired as to how this failure to have and follow a bereavement plan of care could affect Patient #1’s family. Bereavement Coordinator E stated, “...The family would not be happy. The IDG would not know if there was follow up with the family…” The surveyor inquired as to whose responsibility it was to develop and follow a bereavement plan of care. Bereavement Coordinator E stated, “...It’s my responsibility...”An interview was conducted with the agency’s Administrator on 8/19/2025 at approximately 12:06 p.m. The surveyor inquired as to how not having a bereavement plan of care for Patient #1 can affect the bereaved family members. The Administrator stated, “... The Bereavement Coordinator doesn’t have a written plan on what he will do next...” The surveyor inquired as to what was the agency’s policy on bereavement plans of care. The Administrator stated, “...It says that the bereavement plan of care needs to be done...” The surveyor inquired as to whose responsibility it was to develop and follow a bereavement plan of care for the agency’s patients. The Administrator stated, “...The Bereavement Coordinator...”Review of the agency’s policy titled, “ BEREAVEMENT PC.26 Page 1 of 2 Revised 020113” read, in part, “...POLICY...Following the death, the Agency will develop and implement the bereavement plan of care based on the post death risk assessments...Agency will provide a bereavement program for a minimum of 12 months following the death of the patient, to assist grieving families/significant others by introducing coping strategies, caring interventions and community resources...””

    Rule L0596. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 19, 2025Recertification inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Aug 5, 2022.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 92 hospices CMS’s data show serving patients in ZIP code 75074, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 92 hospices CMS lists serving ZIP code 75074
PlaceDeficiencies, 3 years
Assured Hospice & Palliative Care This hospice1
Dignified Care Hospice LLC0
Cadre Hospice - Texas LLC2
Anointed Hospice Dallas1
Lucent Health Group9
Anchor of Hope Hospice10
Harbor Hospice of Plano, L.P.13
Charlin Hospice3
Reliant at Home Hospice8
Remarkable Hospice5
Kindful Health1
Goldstar Hospice Inc.Not given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.