Vialife Hospice LLC
A hospice in Pryor, Oklahoma 74361
100 S Rowe St., Pryor, Oklahoma 74361. (918) 824-9600.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 11 deficiencies cited in the last three years
- 5of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 32 hospices serving ZIP code 74361 had 6.
The last inspection on record was on May 8, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
11 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 8, 2025: reaccreditation inspection by the Accreditation Commission for Health Care11 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
“Upon patient record review 1 of 19 (Patient #3) did not have evidence in the patient record that the hospice interdisciplinary group, in consultation with the individual’s attending physician (if any), completed the comprehensive assessment no later than 5 calendar days after the election of hospice care. Patient 3:The family requested social worker visit upon admission date of 6/11/24, the social worker did not have any documented communication with family until 6/20/24, psychosocial assessment was not performed until 6/30/24.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 146 words
“Upon patient record review, 3 of 19 (Patients #5, #6, #7) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions Patient 5: The medication profile from the facility has cyanocobalamin 100mcg daily however, this is not on hospice medication profile. Patient 6: The medication profile does not list lactulose po 2 table spoons prn, Dorzolaminde/timolol eye drops to both eyes which were found in the home, the profile does list scopolamine SL liquid and extra strength Tylenol, the caregiver was unaware of these medications. Patient 7: The medication profile does not have Zofran 4 mg under the tongue, but medication was found in the home.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 95 words
“Upon patient record review, 2 of 19 (Patients #3, #12) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient 3: There was no bereavement assessment documented. Patient 12: There was no bereavement assessment documented.”
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Update of comprehensive assessment (42 CFR 418.54(d))
“Upon patient record review, 1 of 19 (Patient #9) did not have evidence in the patient record that the comprehensive assessment is updated including and by: • The assessment update must be accomplished as frequently as the condition of the patient requires, but no less frequently than every 15 days Patient 9: There is no documented comprehensive visit between dates of 3/31/25 through 4/28/25.”
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Plan of care (42 CFR 418.56(b))
“Upon client record review, 1 of 19 (Patient #1) did not have evidence that the hospice follows the individualized plan of care developed in in collaboration with the attending physician (if any), the patient or representative, and the primary caregiver in accordance with the patient’s needs if any of them so desire. Patient 1: Dr RG is listed as the patient’s choice for attending, there is no evidence that hospice has collaborated with the attending physician in developing plan of care.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 139 words
“Upon patient record review, 3 of 19 (Patients #2, #4, #10) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 2: Patient is identified as a fall risk, there is no goals, plans or interventions identified to manage. Patient 4: The documentation identifies patient having peritoneal dialysis, there are no documented goals, plans, or interventions identified.-Corrected on site Patient 10: Upon admission, patient is identified as having a colostomy, there are no goals, plans or interventions to manage. corrected on site”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 107 words
“Upon patient record review, 3 of 19 (Patients #5, #6, #7) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 5: The medication order from the facility has cyanocobalamin 100mcg daily, the hospice has no order for. Patient 6: There are no medication orders for lactulose po 2 table spoons prn or Dorzolaminde/timolol eye drops to both eyes which were medications found in the home. Patient 7: There is no medication order for Zofran 4 mg under the tongue but medication was found in the home.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 139 words
“Upon patient record review, 4 of 19 (Patients #2, #8, #12, #14) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 2: It is documented in the admission note that patient has oxygen concentrator, walker, cane, nebulizer and wheel chair, but there is no order for the medical equipment.-corrected on site. Patient 8: Upon admission, nurse notes that patient has gait belt, but there is no order for it.-corrected on site Patient 12: On recertification visit on 4/29/25, nurse identifies that a gait belt is in use for transfer, there are no orders for gait belt.-corrected on site Patient 14: Patient has albuterol nebulized medication on order, but does not have order for a nebulizer-corrected on site”
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Review of the plan of care (42 CFR 418.56(d))
“Upon client record review, 1 of 19 (Patients #1) did not have evidence that the IDG in collaboration with the attending physician reviewed, revised and documents the individualized plan as frequently as the patient’s condition requires but no less frequently then every 15 calendar days. Patient 1: Dr RG is listed as the patient’s choice for attending, there is no evidence that hospice has updated attending physician since admission.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 107 words
“Upon patient record review, 2 of 19 (Patients #5, #8) did not have evidence in the patient record that hospice aide assignments and duties are: • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 Patient 5: Nurse identified patient as a 2 person max assist on recert visit, the aide care plan does not identify this need. Patient 8: Nurse identified patient as being 1 person assist with gait belt for all transfers, there is no aide care plan identifying requirement.-corrected on site”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 137 words
“Upon patient client record review, 2 of 19 (Patient #1, #4) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 1: The identified problems of Pain and Sleep do not have complete documentation in the goal section. For pain the goal has “patient will report level of pain using ______ scale” and for sleep the goal has “............increased energy as evidenced by ________ within ______”. Patient 4: The plan of care has incomplete documentation under the Skin plan of care order on 4/7/25 the goal has multiple blanks in it. “Evidenced by _______ within _____””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 8, 2025 | Reaccreditation inspection by the Accreditation Commission for Health Care | 11 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 22, 2019.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10.4 nurse care minutes per routine home care day, 5.4% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 89% at home, 4% in assisted living, 7% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 10.4 min |
| Skilled nursing minutes at weekends | 5.4% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- 3 owners or officers are people: Alesha Penderson (owns 5% or more directly, 100%); Alesha Penderson (managing employee (on the payroll)); Johnie L Owens (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 92.04% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 32 hospices CMS’s data show serving patients in ZIP code 74361, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 11.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Carter Healthcare Hospice of North Oklahoma, LLC | 15 |
| Vialife Hospice LLC This hospice | 11 |
| Saint Francis Hospice | 8 |
| Season’s Hospice, Inc. | 6 |
| Frontier Hospice | 9 |
| Good Shepherd Hospice, Inc. | 1 |
| Good Shepherd Hospice, Inc. | 6 |
| Carter Healthcare Hospice of Northeast Oklahoma LLC | 17 |
| Hospice of the Cherokee | 10 |
| Compassus - Vinita | 4 |
| Enhabit Hospice | 10 |
| Acg Hospice | 7 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.