Hospice of Green Country, Inc.
A hospice in Tulsa, Oklahoma 74135
3501 South Yale Ave., Tulsa, Oklahoma 74135. (918) 747-2273.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 4 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 36 hospices serving ZIP code 74135 had 6.
The last inspection on record was on Jun 25, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 25, 2025: recertification inspection by the state4 deficiencies
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Plan of care (42 CFR 418.56(b))
The inspectors’ words, 454 words
“Based on record review and interview, the hospice failed to ensure hospice aide visits were provided in accordance with the plan of care for two (Patients #5 and 7) of 14 patients. Findings:Patient #5A review of the plan of care dated 03/09/25 to 05/07/25 with plan of care updates dated 03/11/25, 03/25/25, 04/04/25, 04/15/25 and 04/29/25 showed a hospice aide frequency of two visits every 15 days. A review of the clinical record showed the following:A hospice aide missed visit note (due to refusing shower) dated 03/14/25 and a hospice aide visit dated 03/21/25 for the weeks of 03/09/25 to 03/22/25 (one of two ordered visits completed). Documentation showed no patient/caregiver refusal of other hospice aide services, no attempts to reschedule the missed visit and no physician orders to change the ordered frequency.A hospice aide visit dated 03/28/25 and a hospice aide missed visit note dated 04/04/25 (due to the refused shower) for the weeks of 03/23/25 to 04/05/25 (one of two ordered visits completed). Documentation showed no patient/caregiver refusal of other hospice aide services, no attempts to reschedule the missed visit and no physician orders to change the ordered frequency.Patient #7A review of the plan of care dated 03/27/25 to 05/25/25 with plan of care updates dated 04/04/25, 04/15/25, 04/29/25, 05/06/25 and 05/20/25 showed a hospice aide frequency of one visit every 15 days. A review of the clinical record showed the following:Hospice aide missed visit notes dated 04/01/25 (due to still in bed) and 04/08/25 (due to sleeping) for the weeks of 03/30/25 to 04/12/25 (no ordered visits completed). Documentation showed no patient/caregiver refusal of visits, no attempts to reschedule the missed visits and no physician orders to change the ordered frequency.Hospice aide missed visit notes dated 04/18/25 (due to not needing help today) and 04/22/25 (due to not needing help today) for the weeks of 04/13/25 to 04/26/25 (no ordered visits completed). Documentation showed no patient/caregiver refusal of visits, no attempts to reschedule the missed visits and no physician orders to change the ordered frequency.Hospice aide missed visit notes dated 04/29/25 (due to not needing help today) and 05/06/25 (due to spouse refused) for the weeks of 04/27/25 to 05/03/25 (no ordered visits completed). Documentation showed no attempts to reschedule the missed visits and no physician orders to change the ordered frequency.Hospice aide missed visit notes dated 05/13/25 (due to patient refusal) and 05/20/25 (due to no needs at this time) for the weeks of 05/11/25 to 05/24/25 (no ordered visits completed). Documentation showed no attempts to reschedule the missed visits and no physician orders to change the ordered frequency.On 06/25/25 at 1:25 pm., Staff B stated the hospice aide frequency was not followed as ordered for Patients #5 and 7.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 287 words
“Based on record review and interview, the hospice failed to ensure the plan of care was revised to reflect decreased hospice aide services for one (Patient #5) of 14 patients. Findings:Patient #7A review of the plan of care dated 03/27/25 to 05/25/25 and plan of care updates dated 04/04/25, 04/15/25, 04/29/25, 05/06/25 and 05/20/25 showed a hospice aide frequency of one visit every 15 days. A review of the clinical record showed the following:Hospice aide missed visit notes dated 04/01/25 showed visit was missed because patient was still in bed. Hospice Aid visit dated 04/08/25 was missed because patient was sleeping. No ordered visits were completed for the weeks of 03/30/25 to 04/12/25.Hospice aide missed visits notes dated 04/18/25 and 04/22/25 showed visit was missed due to not needing help today. No ordered visits were completed for the weeks of 04/13/25 to 04/26/25.Hospice aide missed visit notes dated 04/29/25 showed no visit made due to not needing help today. Hospice aide missed visit note date 05/06/25 showed visit missed due to spouse refused. No ordered visits were completed for the weeks of 04/27/25 to 05/03/25.Hospice aide missed visit notes dated 05/13/25 showed no visit due to patient refusal. Missed visit note dated 05/20/25 showed visit missed due to no needs at this time. No ordered visits were completed for the weeks of 05/11/25 to 05/24/25.No hospice aide visits were completed during this certification period.A review of the plan of care updates showed no IDG discussion regarding the frequent missed visits or needs to reduce or cancel the hospice aid visit frequency.On 06/25/25 at 1:50 pm., Staff B stated the plan of care was not updated to reflect the decreased need for hospice aide services for Patient #7.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(4))
The inspectors’ words, 407 words
“Based on record review and interview, the hospice failed to ensure the hospice aide notified the supervising nurse of missed and incomplete visits for two (Patients #5 and 7) of 14 patients. Findings:Patient #5A review of the plan of care dated 03/09/25 to 05/07/25 with plan of care updates dated 03/11/25, 03/25/25, 04/04/25, 04/15/25 and 04/29/25 showed a hospice aide frequency of two visits every 15 days. A review of the clinical record showed the following:A hospice aide missed visit (due to the refusing shower) dated 03/14/25 and a hospice aide visit dated 03/21/25 for the weeks of 03/09/25 to 03/22/25 (one of two ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.A hospice aide visit dated 03/28/25 and a hospice aide missed visit dated 04/04/25 (due to the refused shower) for the weeks of 03/23/25 to 04/05/25 (one of two ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.Patient #7A review of the plan of care dated 03/27/25 to 05/25/25 with plan of care updates dated 04/04/25, 04/15/25, 04/29/25, 05/06/25 and 05/20/25 showed a hospice aide frequency of one visit every 15 days. A review of the clinical record showed the following:Hospice aide missed visits dated 04/01/25 (due to still in bed) and 04/08/25 (due to sleeping) for the weeks of 03/30/25 to 04/12/25 (no ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.Hospice aide missed visits dated 04/18/25 (due to not needing help today) and 04/22/25 (due to not needing help today) for the weeks of 04/13/25 to 04/26/25 (no ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.Hospice aide missed visits dated 04/29/25 (due to not needing help today) and 05/06/25 (due to spouse refused) for the weeks of 04/27/25 to 05/03/25 (no ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.Hospice aide missed visits dated 05/13/25 (due to patient refusal) and 05/20/25 (due to no needs at this time) for the weeks of 05/11/25 to 05/24/25 (no ordered visits completed). Documentation showed no notification to the supervising nurse of the missed or incomplete visits.On 06/25/25 at 1:40 pm., Staff B stated there was no documentation of the hospice aide notifying the supervising nurse of missed or incomplete visits for Patients #5 and 7.”
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Level of activity (42 CFR 418.78(e))
“Based on record review and interview, the hospice failed to ensure volunteers provided services that equaled 5% of the total patient care hours of all paid hospice employees for 2024. Findings:A review of volunteer records and hours showed the hospice volunteers provided services that equaled 3.01% of the total patient care hours of all paid hospice employees for 2024. On 06/25/25 at 1:20 pm, Staff A stated the hospice volunteer services did not provide 5% of the total patient care hours of all paid hospice employees for 2024.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 25, 2025 | Recertification inspection by the state | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 7, 1988.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.9 nurse care minutes per routine home care day, 7.6% of skilled nursing minutes at weekends and a visit near death for 94.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 80% at home, 10% in assisted living, 9% in a nursing facility, 1% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.9 min |
| Skilled nursing minutes at weekends | 7.6% |
| Visits near death | 94.4% of patients who died |
Who owns it?
- 8 owners or officers are people: Chandini Sharma (managing employee (under contract), 0%); Ronald Dennis Felts (corporate officer, 0%); Cynthia Rene Harp (corporate officer, 0%); Cindy Stanish Marshall (corporate officer, 0%); Ethan Russell Thomas (corporate officer, 0%); Patty G Wilson (corporate director); Patty G Wilson (runs it (operational or managerial control)); Kim Grider (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 81% rated it 9 or 10 out of 10, and 90% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 66.1% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 54.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 36 hospices CMS’s data show serving patients in ZIP code 74135, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hospice of Green Country, Inc. This hospice | 4 |
| Elara Caring Xiv | 14 |
| Amedisys Hospice | 4 |
| Cura-Hpc, LLC | 2 |
| Gentiva X | 20 |
| Compassus - Owasso | 2 |
| Rivercross Healthcare | 11 |
| Suncrest Hospice | 3 |
| Saint Francis Hospice | 8 |
| Season’s Hospice, Inc. | 6 |
| Good Shepherd Hospice, Inc. | 6 |
| Grace Hospice | 14 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.