Suncrest Hospice Cleveland LLC
A hospice in Independence, Ohio 44131
6500 Rockside Road Suite 130, Independence, Ohio 44131. (216) 859-9020.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 3of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 30 hospices serving ZIP code 44131 had 1.
The last inspection on record was on Apr 17, 2025: a reaccreditation inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 17, 2025: reaccreditation inspection by the Community Health Accreditation Partner1 deficiency
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 262 words
“It is required that hospice volunteers provide day-to-day administrative or direct patient care services in an amount that, at a minimum, equals five percent (5%) of the total patient care hours of all paid hospice employees and contract staff. This standard was not met as evidenced by document review and interview. The agency did not ensure that hospice volunteers provided administrative or direct patient care services in an amount equivalent to at least five percent (5%) of the total patient care hours of all paid hospice employees and contract staff. The “2024 Annual Volunteer Hours and 2025 Annual Volunteer Hours” reports were reviewed with the Administrator on 04/17/2025. The Administrator confirmed that 0.0047% of volunteers provided day-to-day administrative and/or direct patient care services from 01/01/2024 through 12/31/2024, and 0.10% of volunteers provided day-to-day administrative and/or direct patient care services from 01/01/2025 through 03/31/2025, less than the required 5%. During an interview on 04/17/2025, the Administrator confirmed that volunteer utilization was below the 5% requirement for the periods from 01/01/2024 through 12/31/2024 and 01/01/2025 through 03/31/2025. The Administrator stated, “We have had three volunteer coordinators in the last three years. Our current volunteer coordinator started in March 2025 and is focusing on recruitment. He has onboarded a volunteer and increased our percentage from 0% in January and February to 0.10% in March.” The hospice agency did not ensure that volunteers provided day-to-day administrative or direct patient care services in an amount that, at a minimum, equaled five percent (5%) of the total patient care hours of all paid hospice employees and contract staff.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 17, 2025 | Reaccreditation inspection by the Community Health Accreditation Partner | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Jul 6, 2022.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 19.6 nurse care minutes per routine home care day, 6.8% of skilled nursing minutes at weekends and a visit near death for 98.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 15% at home, 60% in assisted living, 25% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 19.6 min |
| Skilled nursing minutes at weekends | 6.8% |
| Visits near death | 98.6% of patients who died |
Who owns it?
- Suncrest Health Services LLC owns 100% directly since Nov 10, 2021.
- 11 owners or officers are people: Scott David Perucca (owns 5% or more through other companies, 11.2%); Tyler M Godfrey (owns 5% or more through other companies, 11.2%); Christopher Jay Harris (owns 5% or more through other companies, 1.8%); Scott David Perucca (corporate officer); Christopher Jay Harris (corporate officer); Christopher Jay Harris (managing employee (on the payroll)); Tyler M Godfrey (corporate officer); Jayantilal Bhimani (managing employee (under contract)); Sarah Eileen Nielsen (managing employee (on the payroll)); Anne Nisley (managing employee (on the payroll)); Kelly Frank (managing employee (on the payroll)).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Comfort Buyer, LLC | Owns 5% or more through other companies | 100% | Apr 27, 2026 |
| Comfort Intermediary, LLC | Owns 5% or more through other companies | 100% | Apr 27, 2026 |
| Sun Comfort Parent LP | Owns 5% or more through other companies | 100% | Apr 27, 2026 |
| Sun Comfort Parent LP | Limited partner | 100% | Apr 27, 2026 |
| Suncrest Health Services LLC | Owns 5% or more directly | 100% | Nov 10, 2021 |
| Csc Comfort Co-Invest Aggregator LP | Limited partner | 64% | Apr 27, 2026 |
| Csc Comfort Co-Invest Aggregator LP | Owns 5% or more through other companies | 63.83% | Apr 27, 2026 |
| G&b Newco Inc. | Owns 5% or more through other companies | 26.6% | Jan 4, 2024 |
| Csc (Blocker) Fund V, LP | Owns 5% or more through other companies | 7.81% | Apr 27, 2026 |
| Csc Fund V, LP | Owns 5% or more through other companies | 7.13% | Apr 27, 2026 |
| Stepstone K Strategic Opportunities Fund V, L.P. | Owns 5% or more through other companies | 5.86% | Apr 27, 2026 |
| Kuwait Investment Authority | Owns 5% or more through other companies | 5.86% | Apr 27, 2026 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 75% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 89.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 30 hospices CMS’s data show serving patients in ZIP code 44131, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 1; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Visting Nurse Association of Cleveland Hospice | 9 |
| Cleveland Clinic Hospice | 6 |
| Heartland Hospice | 21 |
| Compassus - Greater Ohio | 2 |
| Caring Hospice Services of Ohio, LLC | 8 |
| Kindred Hospice | 13 |
| Adoration Hospice Care Ohio LLC | 1 |
| Echo Hospice of Cleveland LLC | 5 |
| Suncrest Hospice Cleveland LLC This hospice | 1 |
| Cadre Hospice - Ohio LLC | 2 |
| Hospice of the Western Reserve, Inc. | 0 |
| Southwest General Hospice | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.